CINXE.COM

<!DOCTYPE html><html lang="fr"><head> <meta charset="utf-8"> <title>J’ai besoin d’aide</title>  <link rel="manifest" href="./manifest.json"> <meta content="Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large." name="description">  <base href="/"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="icon" type="image/x-icon" href="favicon.ico"> <link rel="apple-touch-icon" href="favicon.ico"> <meta name="theme-color" content="#008080">  <script type="text/javascript" src="https://cdn.cookielaw.org/consent/0191ec5b-f444-7ae1-affc-c6b451de20e4/OtAutoBlock.js"></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" data-language="en" type="text/javascript" charset="UTF-8" data-domain-script="0191ec5b-f444-7ae1-affc-c6b451de20e4"></script> <script type="text/javascript"> function OptanonWrapper() { } </script>  <link rel="stylesheet" href="styles-TRNZ7RNG.css"><style ng-app-id="ng">.notifier-container[_ngcontent-ng-c3555896906]{position:fixed;top:0;left:0;right:0;z-index:900;display:flex;flex-direction:column}.notifier-row[_ngcontent-ng-c3555896906]{height:3rem;display:flex;justify-content:space-evenly;align-items:center;color:#fefefe;box-shadow:0 2px 5px #000000bf}.notifier-row.normal[_ngcontent-ng-c3555896906]{background:#047bc1}.notifier-row.warning[_ngcontent-ng-c3555896906]{background:#c3561a}.notifier-row.error[_ngcontent-ng-c3555896906]{background:#b21f24}.notifier-row.success[_ngcontent-ng-c3555896906]{background:#34b66d}.notifier-text[_ngcontent-ng-c3555896906]{text-align:center;flex-grow:50}.notifier-text[_ngcontent-ng-c3555896906] a[_ngcontent-ng-c3555896906]{color:#fefefe}.notifier-controls[_ngcontent-ng-c3555896906]{text-align:right;flex-grow:1;margin-right:1rem;color:#fefefe}.notifier-controls[_ngcontent-ng-c3555896906] a[_ngcontent-ng-c3555896906]{color:#fefefe;text-decoration:none}.notifier-controls[_ngcontent-ng-c3555896906] a[_ngcontent-ng-c3555896906]:hover{color:#f4f6f8}</style><style ng-app-id="ng">.breakout-background[_ngcontent-ng-c3117988551]:before{background-color:#f9f9f9}.header-top-bar[_ngcontent-ng-c3117988551]{justify-content:flex-end}@media print,screen and (max-width: 63.99875em){.header-top-bar[_ngcontent-ng-c3117988551]{justify-content:center}}.language-nav[_ngcontent-ng-c3117988551]{display:flex;justify-content:flex-end}hr[_ngcontent-ng-c3117988551]{border-bottom:1px solid #cccccc;margin-bottom:0}.mega-menu[_ngcontent-ng-c3117988551]{z-index:2}.mega-menu.breakout-background[_ngcontent-ng-c3117988551]:before{background-color:#002b49}.public-comment-button[_ngcontent-ng-c3117988551]{margin-bottom:0;margin-left:.625rem}.public-comment-button[_ngcontent-ng-c3117988551]:dir(rtl){margin-right:.625rem;margin-left:0}@media print,screen and (max-width: 63.99875em){.public-comment-button[_ngcontent-ng-c3117988551]{padding-right:.625rem;padding-left:.625rem}}</style><style ng-app-id="ng">.global-message[_ngcontent-ng-c3089181228]{background:#002b49;color:#fefefe;display:flex;justify-content:center}.global-message--icon[_ngcontent-ng-c3089181228]{display:inline-block;margin:.5rem;min-width:2.25rem}@media print,screen and (max-width: 63.99875em){.global-message--icon[_ngcontent-ng-c3089181228]{height:100%;background-position:top;margin-top:1rem}}.global-message--item[_ngcontent-ng-c3089181228]{padding:1.25rem .3125rem;display:flex;align-items:flex-start}.global-message--title[_ngcontent-ng-c3089181228]{font-weight:700}.breakout-background[_ngcontent-ng-c3089181228]:before{background-color:#002b49}.wysiwyg-output[_ngcontent-ng-c3089181228] p{margin-bottom:0}.wysiwyg-output[_ngcontent-ng-c3089181228] a{color:#fff}</style><style ng-app-id="ng">.primary-header[_ngcontent-ng-c1138540923]{padding-top:1.875rem;margin:0 0 1.875rem;display:flex;align-items:center}.primary-header[_ngcontent-ng-c1138540923] > .cell[_ngcontent-ng-c1138540923]{margin:0}@media print,screen and (max-width: 39.99875em){.primary-header[_ngcontent-ng-c1138540923]{margin:.625rem}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c1204977649] *[_ngcontent-ng-c1204977649], html:lang(ar) [_nghost-ng-c1204977649] *[_ngcontent-ng-c1204977649], html:lang(zh)[_nghost-ng-c1204977649] *[_ngcontent-ng-c1204977649], html:lang(zh) [_nghost-ng-c1204977649] *[_ngcontent-ng-c1204977649]{font-family:Noto Sans,sans-serif}.wrapper[_ngcontent-ng-c1204977649]{margin:0;list-style:none;display:flex;flex-flow:row wrap;justify-content:flex-end;align-items:center}@media print,screen and (max-width: 39.99875em){.wrapper[_ngcontent-ng-c1204977649]{vertical-align:middle}}.item[_ngcontent-ng-c1204977649]{padding:0 .9375rem}.item[_ngcontent-ng-c1204977649] button[_ngcontent-ng-c1204977649]{margin-bottom:0;text-decoration:underline;text-transform:uppercase;font-size:1rem;font-weight:900;color:#047bc1}.item[_ngcontent-ng-c1204977649]:last-child{padding-right:0;padding-left:1rem}@media print,screen and (max-width: 39.99875em){.item[_ngcontent-ng-c1204977649]{color:#047bc1;padding:0 .625rem}}.pointer[_ngcontent-ng-c1204977649]{cursor:pointer}.pipe-divider[_ngcontent-ng-c1204977649]{padding-right:0;text-decoration:none}.pipe-divider[_ngcontent-ng-c1204977649] span[_ngcontent-ng-c1204977649]{text-decoration:underline}.pipe-divider[_ngcontent-ng-c1204977649]:after{padding-left:.9375rem;content:"|"}.keyboard-arrow-down[_ngcontent-ng-c1204977649]{height:1rem;width:1.7rem;display:inline-block;position:relative;top:.15rem;padding-left:.25rem}.outline-person[_ngcontent-ng-c1204977649], .outline-person-filled[_ngcontent-ng-c1204977649]{height:1rem;width:1.7rem;padding-left:.25rem;display:inline-block;position:relative;top:.125rem}.search-icon-primary-blue[_ngcontent-ng-c1204977649]{width:1.7rem;height:1.3rem;padding-left:.25rem;display:inline-block;position:relative;top:.2rem}.outline-menu[_ngcontent-ng-c1204977649]{height:1rem;display:inline-block;position:relative;margin-left:1rem}.mega-menu[_ngcontent-ng-c1204977649] .item[_ngcontent-ng-c1204977649]{color:#fefefe}.custom-language-popup[_ngcontent-ng-c1204977649] .popup{padding:1.25rem;position:fixed;top:1rem}.custom-language-popup[_ngcontent-ng-c1204977649] .popup:before{left:auto;right:10.5rem}.custom-language-popup[_ngcontent-ng-c1204977649] .popup li .language-button{font-weight:400;display:block;padding:.625rem;font-size:1rem;line-height:1;color:#002b49;text-transform:capitalize;text-decoration:none}.custom-language-popup[_ngcontent-ng-c1204977649] .popup li .language-button:hover, .custom-language-popup[_ngcontent-ng-c1204977649] .popup li .language-button.selected{color:#fff;background:#047bc1}[lang=ar][_nghost-ng-c1204977649] .custom-language-popup[_ngcontent-ng-c1204977649] .popup:before, [lang=ar] [_nghost-ng-c1204977649] .custom-language-popup[_ngcontent-ng-c1204977649] .popup:before{left:10.5rem;right:auto}[lang=ar][_nghost-ng-c1204977649] .pipe-divider[_ngcontent-ng-c1204977649], [lang=ar] [_nghost-ng-c1204977649] .pipe-divider[_ngcontent-ng-c1204977649]{padding-left:0}[lang=ar][_nghost-ng-c1204977649] .pipe-divider[_ngcontent-ng-c1204977649]:after, [lang=ar] [_nghost-ng-c1204977649] .pipe-divider[_ngcontent-ng-c1204977649]:after{padding-right:.9375rem;padding-left:0}[lang=ar][_nghost-ng-c1204977649] .search-icon-secondary-blue[_ngcontent-ng-c1204977649], [lang=ar] [_nghost-ng-c1204977649] .search-icon-secondary-blue[_ngcontent-ng-c1204977649], [lang=ar][_nghost-ng-c1204977649] .search-icon-white[_ngcontent-ng-c1204977649], [lang=ar] [_nghost-ng-c1204977649] .search-icon-white[_ngcontent-ng-c1204977649]{left:0;right:.3125rem}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c3291757879] *[_ngcontent-ng-c3291757879], html:lang(ar) [_nghost-ng-c3291757879] *[_ngcontent-ng-c3291757879], html:lang(zh)[_nghost-ng-c3291757879] *[_ngcontent-ng-c3291757879], html:lang(zh) [_nghost-ng-c3291757879] *[_ngcontent-ng-c3291757879]{font-family:Noto Sans,sans-serif}.search-component-container[_ngcontent-ng-c3291757879]{padding:0 .9375rem}.search-wrapper[_ngcontent-ng-c3291757879]{text-decoration:underline;text-transform:uppercase;font-size:1rem;font-weight:900;color:#002b49;cursor:pointer}@media print,screen and (max-width: 39.99875em){.search-wrapper[_ngcontent-ng-c3291757879]{color:#047bc1;padding:0 .625rem}}.search-wrapper.dark-version[_ngcontent-ng-c3291757879]{color:#fff}.search-icon-primary-blue[_ngcontent-ng-c3291757879]{display:block}.search-icon-secondary-blue[_ngcontent-ng-c3291757879], .search-icon-white[_ngcontent-ng-c3291757879]{display:inline-block}@media print,screen and (min-width: 40em){.search-icon-secondary-blue[_ngcontent-ng-c3291757879], .search-icon-white[_ngcontent-ng-c3291757879]{position:relative;top:.25rem;left:.3125rem}.search-icon-secondary-blue[_ngcontent-ng-c3291757879]:dir(rtl), .search-icon-white[_ngcontent-ng-c3291757879]:dir(rtl){left:0;right:.3125rem}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c3738361306] *[_ngcontent-ng-c3738361306], html:lang(ar) [_nghost-ng-c3738361306] *[_ngcontent-ng-c3738361306], html:lang(zh)[_nghost-ng-c3738361306] *[_ngcontent-ng-c3738361306], html:lang(zh) [_nghost-ng-c3738361306] *[_ngcontent-ng-c3738361306]{font-family:Noto Sans,sans-serif}.item[_ngcontent-ng-c3738361306]{text-decoration:underline;text-transform:uppercase;font-size:1rem;font-weight:900;color:#002b49;position:relative}.item[_ngcontent-ng-c3738361306] button[_ngcontent-ng-c3738361306]{margin-bottom:0}@media print,screen and (max-width: 39.99875em){.item[_ngcontent-ng-c3738361306]{color:#047bc1;padding:0 .625rem}}.user-account-component[_ngcontent-ng-c3738361306]{display:flex}.user-account-component.dark-version[_ngcontent-ng-c3738361306], .user-account-component.dark-version[_ngcontent-ng-c3738361306] .item[_ngcontent-ng-c3738361306]{color:#fff}.item-wrapper[_ngcontent-ng-c3738361306]{padding:0 .9375rem}.item-wrapper[_ngcontent-ng-c3738361306] .signout[_ngcontent-ng-c3738361306] button[_ngcontent-ng-c3738361306]{color:#047bc1;font-weight:700;cursor:pointer;text-decoration:underline;font-weight:400}.item-wrapper[_ngcontent-ng-c3738361306] .signout[_ngcontent-ng-c3738361306] button[_ngcontent-ng-c3738361306]:hover{text-decoration:none}.item-wrapper[_ngcontent-ng-c3738361306]:last-child{padding-right:0;padding-left:1rem}@media print,screen and (max-width: 63.99875em){.item-wrapper[_ngcontent-ng-c3738361306]{padding:0 .625rem}}button.item[_ngcontent-ng-c3738361306]{cursor:pointer}.person-icon[_ngcontent-ng-c3738361306]{display:inline-block;width:1.2rem;height:1rem}@media print,screen and (min-width: 40em){.person-icon[_ngcontent-ng-c3738361306]{position:relative;top:.1rem;left:.625rem}.person-icon[_ngcontent-ng-c3738361306]:dir(rtl){left:0;right:.625rem}}.pointer[_ngcontent-ng-c3738361306]{cursor:pointer}.pipe-divider[_ngcontent-ng-c3738361306]{text-decoration:none;display:inline-flex}.pipe-divider[_ngcontent-ng-c3738361306] span[_ngcontent-ng-c3738361306]{text-decoration:underline}.pipe-divider[_ngcontent-ng-c3738361306]:after{content:"|"}.pipe-divider[_ngcontent-ng-c3738361306]:dir(ltr){padding-left:1.5rem;padding-right:0}.pipe-divider[_ngcontent-ng-c3738361306]:dir(rtl){padding-left:0;padding-right:1.5rem}.pipe-divider[_ngcontent-ng-c3738361306]:dir(ltr):after{padding-left:.9375rem;padding-right:0}.pipe-divider[_ngcontent-ng-c3738361306]:dir(rtl):after{padding-left:0;padding-right:.9375rem}.pipe-divider.logged-user[_ngcontent-ng-c3738361306]:dir(ltr):after{padding-left:1.5rem;padding-right:0}.pipe-divider.logged-user[_ngcontent-ng-c3738361306]:dir(rtl):after{padding-left:0;padding-right:1.5rem}.outline-person[_ngcontent-ng-c3738361306], .outline-person-filled[_ngcontent-ng-c3738361306]{display:block} .popover-content:dir(rtl){margin-left:.5rem;margin-right:auto} .popover-content:dir(rtl).bottom>.arrow{right:9.6rem!important;direction:ltr}@media print,screen and (max-width: 39.99875em){ .popover-content{width:18.5rem!important;margin-right:.3125rem} .popover-content:dir(rtl){margin-left:6.563rem;margin-right:auto} .popover-content.bottom>.arrow{left:14.188rem!important} .popover-content.bottom>.arrow:dir(rtl){right:14.5rem!important}} .popover-content .popover-element{font-family:Noto Sans,sans-serif;padding-bottom:1.5rem;font-size:1rem} .popover-content .popover-element a{font-weight:400} .popover-content .popover-element:last-child{padding-bottom:0}</style><style ng-app-id="ng">iti-fallback-image[_ngcontent-ng-c711633982] img{max-height:4.688rem}@media print,screen and (max-width: 39.99875em){iti-fallback-image[_ngcontent-ng-c711633982] img{max-height:3rem}}.logo-container[_ngcontent-ng-c711633982]{display:flex;align-items:center;font-size:0}</style><style ng-app-id="ng">.full-screen-show[_ngcontent-ng-c1232042173]{position:fixed;z-index:10000;background-color:#fefefe;inset:0;overflow:scroll}</style><style ng-app-id="ng">.mega-menu[_ngcontent-ng-c1024965557]{height:100%;background-color:#002b49}.mega-menu[_ngcontent-ng-c1024965557] h3[_ngcontent-ng-c1024965557]{font-size:1.25rem;font-weight:700}.mega-menu[_ngcontent-ng-c1024965557] h4[_ngcontent-ng-c1024965557]{font-size:1rem;font-weight:700}.mega-menu[_ngcontent-ng-c1024965557] a[_ngcontent-ng-c1024965557]{background-color:#002b49;padding:1.5rem .625rem .625rem 1.5rem;color:#fefefe;text-decoration:none}.mega-menu__title[_ngcontent-ng-c1024965557]{background-color:#0d3652;padding:1.5rem .625rem .625rem 1.5rem;color:#fefefe;text-transform:uppercase;border-bottom:1px solid #fefefe}.mega-menu__category[_ngcontent-ng-c1024965557]{text-transform:uppercase}.mega-menu__link[_ngcontent-ng-c1024965557]{text-transform:capitalize}.mega-menu__link[_ngcontent-ng-c1024965557] h4[_ngcontent-ng-c1024965557]{margin-bottom:.625rem}</style><style ng-app-id="ng">[_nghost-ng-c3775589671]{display:block}.popup[_ngcontent-ng-c3775589671]{position:absolute;z-index:1000;padding:1.5rem;width:17.5rem;background-color:#fefefe;box-shadow:0 .125rem .25rem #0a0a0a}.popup[_ngcontent-ng-c3775589671]:before{content:"";position:absolute;bottom:100%;transform:rotate(180deg);right:25%;margin-left:-5px;border:.625rem solid;border-color:#fefefe transparent transparent transparent}@media print,screen and (max-width: 39.99875em){.popup[_ngcontent-ng-c3775589671]{left:0;right:0;width:100%;box-shadow:none}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c4177906089] *[_ngcontent-ng-c4177906089], html:lang(ar) [_nghost-ng-c4177906089] *[_ngcontent-ng-c4177906089], html:lang(zh)[_nghost-ng-c4177906089] *[_ngcontent-ng-c4177906089], html:lang(zh) [_nghost-ng-c4177906089] *[_ngcontent-ng-c4177906089]{font-family:Noto Sans,sans-serif}ul.language-list[_ngcontent-ng-c4177906089]{margin:0;height:2.5rem;list-style:none;color:#002b49;display:flex;flex-flow:row wrap;justify-content:flex-end}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089]{line-height:1.25rem;margin-top:.625rem;margin-bottom:.625rem}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089] .language-button[_ngcontent-ng-c4177906089]{font-size:.875rem;padding-left:2.5rem}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089]:first-child .language-button[_ngcontent-ng-c4177906089]{padding-left:1.5rem}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089] a.language-button[_ngcontent-ng-c4177906089], ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089] span.language-button[_ngcontent-ng-c4177906089]{display:flex;color:#002b49;font-weight:300;text-decoration:underline}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089] a.language-button.selected[_ngcontent-ng-c4177906089], ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089] span.language-button.selected[_ngcontent-ng-c4177906089]{cursor:default;text-decoration:none;font-weight:900}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089]:dir(rtl):last-child .language-button[_ngcontent-ng-c4177906089]{padding-left:0}ul.language-list[_ngcontent-ng-c4177906089] li[_ngcontent-ng-c4177906089]:dir(rtl):first-child .language-button[_ngcontent-ng-c4177906089]{padding-right:1.5rem}@media print,screen and (max-width: 39.99875em){ul.language-list[_ngcontent-ng-c4177906089]{height:100%}ul.language-list[_ngcontent-ng-c4177906089] li, ul.language-list[_ngcontent-ng-c4177906089] li:last-child, ul.language-list[_ngcontent-ng-c4177906089] li:first-child{padding-right:.4464285714rem;padding-left:.4464285714rem}ul.language-list[_ngcontent-ng-c4177906089] li:dir(rtl), ul.language-list[_ngcontent-ng-c4177906089] li:last-child:dir(rtl), ul.language-list[_ngcontent-ng-c4177906089] li:first-child:dir(rtl){padding-right:.4464285714rem;padding-left:.4464285714rem}}</style><style ng-app-id="ng">button.close-btn[_ngcontent-ng-c828859689]{color:#002a4a;border:0;background:none;position:absolute;cursor:pointer;font-size:1rem;opacity:.8;width:2rem;height:2rem;z-index:2;justify-content:center;display:inline-flex;align-items:center}button.close-btn[_ngcontent-ng-c828859689]:dir(rtl){right:auto;left:.5rem}button.close-btn[_ngcontent-ng-c828859689]:dir(ltr){right:.5rem;left:auto}button.close-btn[_ngcontent-ng-c828859689]:after{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#secondary-blue/baseline-close-24px.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}button.close-btn[_ngcontent-ng-c828859689]:hover{opacity:1}.modal-content[_ngcontent-ng-c828859689]{padding:0}dialog[_ngcontent-ng-c828859689]{padding:0;border:none;box-shadow:0 7px 8px -4px #0003,0 13px 19px 2px #00000024,0 5px 24px 4px #0000001f;overscroll-behavior:contain}dialog[_ngcontent-ng-c828859689]::backdrop{background-color:#00000080}@media print,screen and (max-width: 39.99875em){dialog[_ngcontent-ng-c828859689]{max-width:100%;max-height:100%;margin:0 auto;width:100%}dialog[_ngcontent-ng-c828859689] .modal-content[_ngcontent-ng-c828859689]{border:0}}@media print,screen and (min-width: 40em){dialog[_ngcontent-ng-c828859689]{min-width:45rem;max-width:58rem;margin:50px auto 1rem}}</style><style ng-app-id="ng">.search-modal[_ngcontent-ng-c3649505328]{padding:3rem 0 3rem 3rem;margin-right:3rem}.search-modal[_ngcontent-ng-c3649505328] label[_ngcontent-ng-c3649505328]{font-weight:700;text-transform:uppercase;margin-bottom:1rem;color:#333;font-size:1rem}.search-modal[_ngcontent-ng-c3649505328] .filtered-search-link[_ngcontent-ng-c3649505328]{padding-top:.5rem;white-space:nowrap}.search-modal[_ngcontent-ng-c3649505328] .filtered-search-link[_ngcontent-ng-c3649505328] a[_ngcontent-ng-c3649505328]{font-weight:400}</style><style ng-app-id="ng">.margin_top[_ngcontent-ng-c2702045528]{margin-top:2rem}</style><style ng-app-id="ng">[_nghost-ng-c452299901]{display:block;margin-bottom:1.5rem}label[_ngcontent-ng-c452299901]{margin-bottom:.625rem}[_nghost-ng-c452299901]:hover label[_ngcontent-ng-c452299901]{color:#047bc1}[_nghost-ng-c452299901]:focus-within label[_ngcontent-ng-c452299901]{color:#047bc1}.hint[_ngcontent-ng-c452299901]{margin-top:.625rem;font-size:12px}[hintType=error][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]{display:inline-flex;align-items:center;color:#b21f24}[hintType=error][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]:before{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#red/baseline-error-24px.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}[hintType=error][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]:before{background-size:.875rem;height:.875rem;width:.875rem;margin-right:.3125rem}[hintType=success][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]{display:inline-flex;align-items:center;color:#197f86}[hintType=success][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]:before{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#green/baseline-check_circle-24px.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}[hintType=success][_nghost-ng-c452299901] .hint[_ngcontent-ng-c452299901]:before{background-size:.875rem;height:.875rem;width:.875rem;margin-right:.3125rem}</style><style ng-app-id="ng">.textarea[_ngcontent-ng-c2277260061]{border:1px solid #AAAAAA;border-radius:3px;display:flex;flex-wrap:wrap;padding:.2083333333rem 4rem .2083333333rem .2083333333rem;background-color:#fefefe}.textarea[_ngcontent-ng-c2277260061]:dir(ltr){padding-left:.2083333333rem;padding-right:5rem}.textarea[_ngcontent-ng-c2277260061]:dir(rtl){padding-left:5rem;padding-right:.2083333333rem}.textarea__clear[_ngcontent-ng-c2277260061]{position:absolute;top:.625rem;right:.625rem;text-decoration:underline;font-size:.875rem;color:#047bc1;line-height:1.375rem;cursor:pointer}.textarea__clear[_ngcontent-ng-c2277260061]:dir(ltr){right:.625rem;left:auto}.textarea__clear[_ngcontent-ng-c2277260061]:dir(rtl){left:.625rem;right:auto}.textarea__area[_ngcontent-ng-c2277260061]{flex:1 0 auto;width:auto;display:inline-block;border:none;resize:none;box-shadow:none;overflow:hidden;min-height:1.375rem;padding:.3472222222rem;margin:.15625rem;max-height:1.8rem;font-size:.875rem}.textarea__area.hidden[_ngcontent-ng-c2277260061]{width:0}.error[_nghost-ng-c2277260061] .textarea[_ngcontent-ng-c2277260061], .error [_nghost-ng-c2277260061] .textarea[_ngcontent-ng-c2277260061]{border-color:#b21f24}</style><style ng-app-id="ng">.search-drop-down[_ngcontent-ng-c3089378542]{position:absolute;left:0;max-height:18.75rem;min-width:8rem;overflow-y:auto;z-index:10;width:100%;background-color:#fefefe;border:1px solid #e6e6e6;box-shadow:0 4px 10px #0000001a;cursor:pointer}.search-drop-down[_ngcontent-ng-c3089378542] ul[_ngcontent-ng-c3089378542]{margin-bottom:0}.search-drop-down[_ngcontent-ng-c3089378542] ul[_ngcontent-ng-c3089378542]:dir(ltr){margin-left:0;margin-right:0}.search-drop-down[_ngcontent-ng-c3089378542] ul[_ngcontent-ng-c3089378542]:dir(rtl){margin-left:0;margin-right:0}.search-drop-down__results[_ngcontent-ng-c3089378542]{min-width:2.25rem;padding:.625rem 1rem;text-align:left}.search-drop-down__results[_ngcontent-ng-c3089378542]:hover{background-color:#047bc1;color:#fefefe}.search-drop-down__results[_ngcontent-ng-c3089378542]:focus{background-color:#047bc1;color:#fefefe;outline:none}</style><style ng-app-id="ng">.sign-out-modal[_ngcontent-ng-c4218132866]{padding:3rem 0 3rem 3rem;margin-right:3rem}.sign-out-modal[_ngcontent-ng-c4218132866] .sign-out-modal-header[_ngcontent-ng-c4218132866]{text-align:center;margin-bottom:2.25rem}.sign-out-modal[_ngcontent-ng-c4218132866] .sign-out-modal-footer[_ngcontent-ng-c4218132866]{text-align:center;font-weight:400;margin-top:1.5rem}@media print,screen and (max-width: 39.99875em){.sign-out-modal[_ngcontent-ng-c4218132866] .sign-out-modal-header[_ngcontent-ng-c4218132866]{margin-bottom:1.125rem}.sign-out-modal[_ngcontent-ng-c4218132866] .sign-out-modal-footer[_ngcontent-ng-c4218132866]{margin-top:1.25rem}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c99674354] *[_ngcontent-ng-c99674354], html:lang(ar) [_nghost-ng-c99674354] *[_ngcontent-ng-c99674354], html:lang(zh)[_nghost-ng-c99674354] *[_ngcontent-ng-c99674354], html:lang(zh) [_nghost-ng-c99674354] *[_ngcontent-ng-c99674354]{font-family:Noto Sans,sans-serif}footer[_ngcontent-ng-c99674354]{margin-top:2.25rem;background-color:#002b49;color:#fefefe;display:flex;align-items:center}.breakout-background[_ngcontent-ng-c99674354]:before{background-color:#002b49}.footer--logo[_ngcontent-ng-c99674354] img[_ngcontent-ng-c99674354]{width:17.1875rem;height:3.8125rem;max-width:none}.footer--social--hub-link[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{font-weight:400;font-size:.9375rem;color:#fefefe}.footer--social--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 3.75rem .9375rem 0;display:inline-block;min-height:1.25rem;min-width:1.25rem;background-repeat:no-repeat;background-position:center left;font-size:0}.footer--social--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:last-child{margin-right:0}.footer--social--links[_ngcontent-ng-c99674354] a.footer--social--flickr[_ngcontent-ng-c99674354], .footer--social--links[_ngcontent-ng-c99674354] a.footer--social--soundcloud[_ngcontent-ng-c99674354]{min-width:2.5rem;min-height:1.875rem}.footer--social--x[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/x.svg)}.footer--social--linkedin[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/linkedin.svg)}.footer--social--facebook[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/facebook.svg)}.footer--social--youtube[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/youtube.svg)}.footer--social--instagram[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/instagram.svg)}.footer--social--flickr[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_wide.svg?v=20211212#primary-white/flickr.svg)}.footer--social--soundcloud[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_wide.svg?v=20211212#white/soundcloud.svg)}.footer--social--email[_ngcontent-ng-c99674354]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/email.svg)}.footer--links[_ngcontent-ng-c99674354]{border-top:solid 1px #fefefe;padding-top:1.5rem}.footer--links--title[_ngcontent-ng-c99674354]{padding-right:1.5rem;margin-bottom:1rem;font-size:1rem;text-transform:uppercase;min-height:2.25rem}.footer--links--submenu[_ngcontent-ng-c99674354]{margin-left:0;padding-right:1.25rem}.footer--links--submenu[_ngcontent-ng-c99674354] li[_ngcontent-ng-c99674354]{list-style:none;line-height:1.25rem;margin-bottom:1rem}.footer--link[_ngcontent-ng-c99674354]{color:#fefefe;font-weight:400;font-size:.875rem;margin:.5rem 0}.footer--header[_ngcontent-ng-c99674354]{text-transform:uppercase;font-size:1.25rem;margin-bottom:0}.footer--copyrights[_ngcontent-ng-c99674354] span[_ngcontent-ng-c99674354]{font-size:.875rem}.footer--copyrights--links[_ngcontent-ng-c99674354]{text-align:right}@media print,screen and (min-width: 64em){.footer--logo[_ngcontent-ng-c99674354]{margin-top:2rem;padding-right:17%}.footer--copyrights[_ngcontent-ng-c99674354]{padding:1.25rem 0;border-top:solid 1px #fefefe}.footer--copyrights--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 1.5rem}.footer--copyrights--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:last-child{margin-right:0}.footer--social[_ngcontent-ng-c99674354]{margin-top:.5rem;padding-left:3.25rem}.footer--social--twitter[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 125px 1.5rem 0}.footer--social--twitter[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:first-child{margin-left:3rem}.footer--links--submenu[_ngcontent-ng-c99674354] li[_ngcontent-ng-c99674354]{margin-bottom:.3125rem}}@media print,screen and (min-width: 40em) and (max-width: 63.99875em){footer[_ngcontent-ng-c99674354]{margin-top:1.5rem}.footer--logo[_ngcontent-ng-c99674354]{margin-bottom:1.5rem;padding:1.5rem 65% 1.5rem 0;border-bottom:solid 1px #fefefe}.footer--copyrights[_ngcontent-ng-c99674354]{padding:2.25rem 0 1.25rem;border-top:solid 1px #fefefe}.footer--copyrights--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 .625rem}.footer--copyrights--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:first-child{margin-left:0}.footer--social[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin-right:4.75rem;margin-bottom:.5rem}}@media print,screen and (max-width: 39.99875em){footer[_ngcontent-ng-c99674354]{padding:0 1.25rem}.footer--logo[_ngcontent-ng-c99674354]{padding:1.5rem 5rem .625rem 0;border-bottom:solid 1px #fefefe}.footer--copyrights[_ngcontent-ng-c99674354]{padding:1.5rem 0;font-size:1rem}.footer--copyrights--links[_ngcontent-ng-c99674354]{margin-top:.625rem;text-align:left}.footer--copyrights--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 0 .625rem;display:block}.footer--social[_ngcontent-ng-c99674354]{padding:1.5rem 0}.footer--social--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]{margin:0 4.5rem .625rem 0}.footer--social--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:last-child, .footer--social--links[_ngcontent-ng-c99674354] a[_ngcontent-ng-c99674354]:nth-child(4){margin-right:0}.footer--social--links[_ngcontent-ng-c99674354] a.footer--social--flickr[_ngcontent-ng-c99674354]{margin-left:-.625rem;margin-right:3.75rem}.footer--links[_ngcontent-ng-c99674354]{border-bottom:solid 1px #fefefe}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c938943326] *[_ngcontent-ng-c938943326], html:lang(ar) [_nghost-ng-c938943326] *[_ngcontent-ng-c938943326], html:lang(zh)[_nghost-ng-c938943326] *[_ngcontent-ng-c938943326], html:lang(zh) [_nghost-ng-c938943326] *[_ngcontent-ng-c938943326]{font-family:Noto Sans,sans-serif}footer[_ngcontent-ng-c938943326]{margin-top:2.25rem;background-color:#002b49;color:#fefefe;display:flex;align-items:center}.breakout-background[_ngcontent-ng-c938943326]:before{background-color:#002b49}.footer--logo[_ngcontent-ng-c938943326] img[_ngcontent-ng-c938943326]{width:17.1875rem;height:3.8125rem;max-width:none}.footer--social--hub-link[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{font-weight:400;font-size:.9375rem;color:#fefefe}.footer--social--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 3.75rem .9375rem 0;display:inline-block;min-height:1.25rem;min-width:1.25rem;background-repeat:no-repeat;background-position:center left;font-size:0}.footer--social--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:last-child{margin-right:0}.footer--social--links[_ngcontent-ng-c938943326] a.footer--social--flickr[_ngcontent-ng-c938943326], .footer--social--links[_ngcontent-ng-c938943326] a.footer--social--soundcloud[_ngcontent-ng-c938943326]{min-width:2.5rem;min-height:1.875rem}.footer--social--x[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/x.svg)}.footer--social--linkedin[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/linkedin.svg)}.footer--social--facebook[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/facebook.svg)}.footer--social--youtube[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/youtube.svg)}.footer--social--instagram[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/instagram.svg)}.footer--social--flickr[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_wide.svg?v=20211212#primary-white/flickr.svg)}.footer--social--soundcloud[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_wide.svg?v=20211212#white/soundcloud.svg)}.footer--social--email[_ngcontent-ng-c938943326]{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/email.svg)}.footer--links[_ngcontent-ng-c938943326]{border-top:solid 1px #fefefe;padding-top:1.5rem}.footer--links--title[_ngcontent-ng-c938943326]{padding-right:1.5rem;margin-bottom:1rem;font-size:1rem;text-transform:uppercase;min-height:2.25rem}.footer--links--submenu[_ngcontent-ng-c938943326]{margin-left:0;padding-right:1.25rem}.footer--links--submenu[_ngcontent-ng-c938943326] li[_ngcontent-ng-c938943326]{list-style:none;line-height:1.25rem;margin-bottom:1rem}.footer--link[_ngcontent-ng-c938943326]{color:#fefefe;font-weight:400;font-size:.875rem;margin:.5rem 0}.footer--header[_ngcontent-ng-c938943326]{text-transform:uppercase;font-size:1.25rem;margin-bottom:0}.footer--copyrights[_ngcontent-ng-c938943326] span[_ngcontent-ng-c938943326]{font-size:.875rem}.footer--copyrights--links[_ngcontent-ng-c938943326]{text-align:right}@media print,screen and (min-width: 64em){.footer--logo[_ngcontent-ng-c938943326]{margin-top:2rem;padding-right:17%}.footer--copyrights[_ngcontent-ng-c938943326]{padding:1.25rem 0;border-top:solid 1px #fefefe}.footer--copyrights--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 1.5rem}.footer--copyrights--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:last-child{margin-right:0}.footer--social[_ngcontent-ng-c938943326]{margin-top:.5rem;padding-left:3.25rem}.footer--social--twitter[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 125px 1.5rem 0}.footer--social--twitter[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:first-child{margin-left:3rem}.footer--links--submenu[_ngcontent-ng-c938943326] li[_ngcontent-ng-c938943326]{margin-bottom:.3125rem}}@media print,screen and (min-width: 40em) and (max-width: 63.99875em){footer[_ngcontent-ng-c938943326]{margin-top:1.5rem}.footer--logo[_ngcontent-ng-c938943326]{margin-bottom:1.5rem;padding:1.5rem 65% 1.5rem 0;border-bottom:solid 1px #fefefe}.footer--copyrights[_ngcontent-ng-c938943326]{padding:2.25rem 0 1.25rem;border-top:solid 1px #fefefe}.footer--copyrights--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 .625rem}.footer--copyrights--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:first-child{margin-left:0}.footer--social[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin-right:4.75rem;margin-bottom:.5rem}}@media print,screen and (max-width: 39.99875em){footer[_ngcontent-ng-c938943326]{padding:0 1.25rem}.footer--logo[_ngcontent-ng-c938943326]{padding:1.5rem 5rem .625rem 0;border-bottom:solid 1px #fefefe}.footer--copyrights[_ngcontent-ng-c938943326]{padding:1.5rem 0;font-size:1rem}.footer--copyrights--links[_ngcontent-ng-c938943326]{margin-top:.625rem;text-align:left}.footer--copyrights--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 0 .625rem;display:block}.footer--social[_ngcontent-ng-c938943326]{padding:1.5rem 0}.footer--social--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]{margin:0 4.5rem .625rem 0}.footer--social--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:last-child, .footer--social--links[_ngcontent-ng-c938943326] a[_ngcontent-ng-c938943326]:nth-child(4){margin-right:0}.footer--social--links[_ngcontent-ng-c938943326] a.footer--social--flickr[_ngcontent-ng-c938943326]{margin-left:-.625rem;margin-right:3.75rem}.footer--links[_ngcontent-ng-c938943326]{border-bottom:solid 1px #fefefe}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c3438195540] *[_ngcontent-ng-c3438195540], html:lang(ar) [_nghost-ng-c3438195540] *[_ngcontent-ng-c3438195540], html:lang(zh)[_nghost-ng-c3438195540] *[_ngcontent-ng-c3438195540], html:lang(zh) [_nghost-ng-c3438195540] *[_ngcontent-ng-c3438195540]{font-family:Noto Sans,sans-serif}nav[_ngcontent-ng-c3438195540]{position:relative}ul[_ngcontent-ng-c3438195540]{margin:0;list-style:none;display:flex;flex-flow:row wrap;justify-content:space-between;padding-top:.25rem}ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]{font-size:1rem;color:#002b49;font-weight:700}ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540] a[_ngcontent-ng-c3438195540]{text-decoration:none;color:#002b49;text-transform:uppercase;padding:1.125rem 0;display:block}ul[_ngcontent-ng-c3438195540] li.selected[_ngcontent-ng-c3438195540]{margin-top:-.25rem;border-top:.25rem solid #fefefe}ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]:hover{margin-top:-.25rem;border-top:.25rem solid #047bc1}ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]:hover a[_ngcontent-ng-c3438195540]{color:#047bc1}.breakout-background[_ngcontent-ng-c3438195540]:before{background-color:#002b49}.breakout-background[_ngcontent-ng-c3438195540] ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540] a[_ngcontent-ng-c3438195540]{color:#fefefe}.secondary-navigation-container[_ngcontent-ng-c3438195540]{position:absolute;width:100%;display:none}.secondary-navigation-container.visible[_ngcontent-ng-c3438195540]{display:block;left:0}@media print,screen and (max-width: 63.99875em){ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]{text-align:center;width:16%}ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]:first-child, ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]:nth-child(2), ul[_ngcontent-ng-c3438195540] li[_ngcontent-ng-c3438195540]:nth-child(3){width:12%;white-space:normal}}</style><style ng-app-id="ng">html:lang(ar)[_nghost-ng-c4171800029] *[_ngcontent-ng-c4171800029], html:lang(ar) [_nghost-ng-c4171800029] *[_ngcontent-ng-c4171800029], html:lang(zh)[_nghost-ng-c4171800029] *[_ngcontent-ng-c4171800029], html:lang(zh) [_nghost-ng-c4171800029] *[_ngcontent-ng-c4171800029]{font-family:Noto Sans,sans-serif}.secondary-navigation[_ngcontent-ng-c4171800029]{min-height:10rem;padding-bottom:2.25rem;color:#fff}.secondary-navigation[_ngcontent-ng-c4171800029] .grid-margin-x[_ngcontent-ng-c4171800029]{display:none}.secondary-navigation[_ngcontent-ng-c4171800029] .grid-margin-x.selected[_ngcontent-ng-c4171800029]{display:flex}.secondary-navigation[_ngcontent-ng-c4171800029] .grid-margin-x[_ngcontent-ng-c4171800029] .cell[_ngcontent-ng-c4171800029]{margin-left:.875rem;margin-right:.875rem}.mega-menu-category[_ngcontent-ng-c4171800029]{padding:.5rem;margin-bottom:.625rem;background-color:#0d3652;position:relative;height:10rem;display:flex;flex-flow:column wrap;flex:0 0 auto;width:auto;margin-left:.625rem;margin-right:.625rem;flex:0 1 auto}.mega-menu-category[_ngcontent-ng-c4171800029] .secondary-nav-link[_ngcontent-ng-c4171800029]{width:min(18.75rem,25vw);padding:.25rem 1rem;text-align:left}.mega-menu-category[_ngcontent-ng-c4171800029] .secondary-nav-link[_ngcontent-ng-c4171800029] a[_ngcontent-ng-c4171800029]{color:#fff;font-weight:400;text-decoration:none}@media print,screen and (max-width: 63.99875em){.mega-menu-category[_ngcontent-ng-c4171800029]{height:auto;margin-top:.625rem}.flex-column[_ngcontent-ng-c4171800029] .mega-menu-category[_ngcontent-ng-c4171800029]:last-child{flex-grow:0}.indent[_ngcontent-ng-c4171800029]{margin-left:0}}</style><style ng-app-id="ng">{ } iti-authored-image-cards iti-authored-content-common-header div p { margin-bottom: 0; }</style><style ng-app-id="ng"> [_nghost-ng-c3386310749] .gsp-generic-image-right, [_nghost-ng-c3386310749] .gsp-generic-image-left { margin-top: 0.3125rem; margin-bottom: 1.25rem; } [_nghost-ng-c3386310749] .gsp-generic-image-right { float: right; margin-left: 1.5rem; margin-right: 0; } [_nghost-ng-c3386310749] .gsp-generic-image-left { float: left; margin-left: 0; margin-right: 1.5rem; } @media print, screen and (max-width: 39.99875em) { [_nghost-ng-c3386310749] .gsp-generic-image-left, [_nghost-ng-c3386310749] .gsp-generic-image-right { float: none; margin: 2.25rem 0; } [_nghost-ng-c3386310749] .gsp-generic-image-left img, [_nghost-ng-c3386310749] .gsp-generic-image-right img { width: 100%; height: auto; } } .title-body-bridge[_ngcontent-ng-c3386310749] { margin-bottom: 1.5rem; }</style><style ng-app-id="ng">.title-content[_ngcontent-ng-c2422093428]{margin-bottom:3rem}.title-content[_ngcontent-ng-c2422093428] h1[_ngcontent-ng-c2422093428]{margin-bottom:0}.title-content[_ngcontent-ng-c2422093428] h1[_ngcontent-ng-c2422093428]:not(.ask-headline){width:fit-content!important}.description[_ngcontent-ng-c2422093428], .display-description[_ngcontent-ng-c2422093428]{margin-top:-1.5rem;margin-bottom:3rem} .lower-roman{list-style-type:lower-roman} .lower-alpha{list-style-type:lower-alpha} .upper-roman{list-style-type:upper-roman} .upper-alpha{list-style-type:upper-alpha} pre>code{display:inline-block;white-space:pre-wrap} table th p, table th li, table td p, table td li{font-size:.875rem} table a{color:#002b49}</style><style ng-app-id="ng">.wrapper-content[_ngcontent-ng-c2668004679]{margin-top:2.25rem}</style><style ng-app-id="ng">.component-container[_ngcontent-ng-c1027764925]{position:sticky;top:0;width:4rem;text-align:center;z-index:1;margin-bottom:1.5rem}@media print,screen and (max-width: 39.99875em){.component-container[_ngcontent-ng-c1027764925]{z-index:0}}.component-container[_ngcontent-ng-c1027764925]:dir(rtl){margin-left:0}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]{display:block;cursor:pointer;width:2.375rem;height:2.375rem;border-radius:50%;margin:.5rem auto;border:1px solid #002b49;background-repeat:no-repeat;background-size:1.25rem auto;background-position:center}.share-media-buttons[_ngcontent-ng-c1027764925] button.twitter-icon[_ngcontent-ng-c1027764925]{border-color:#00aced;margin-top:0}.share-media-buttons[_ngcontent-ng-c1027764925] button.x-icon[_ngcontent-ng-c1027764925]{border-color:#0a0a0a;margin-top:0}.share-media-buttons[_ngcontent-ng-c1027764925] button.facebook-icon[_ngcontent-ng-c1027764925]{border-color:#3b5998}.share-media-buttons[_ngcontent-ng-c1027764925] button.linkedin-icon[_ngcontent-ng-c1027764925]{border-color:#007bb6}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.twitter-icon{background-color:#00aced;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/twitter.svg)}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.x-icon{background-color:#0a0a0a;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/x.svg)}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.facebook-icon{background-color:#3b5998;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/facebook.svg)}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.linkedin-icon{background-color:#007bb6;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/linkedin.svg)}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.email-icon{background-color:#002b49;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/email.svg)}.share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:hover.copy-icon{background-color:#002b49;background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#white/link.svg)}.success-text[_ngcontent-ng-c1027764925]{width:100%}.circle-check-icon[_ngcontent-ng-c1027764925]{display:inline-flex;align-items:center}.circle-check-icon[_ngcontent-ng-c1027764925]:before{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#green/baseline-check_circle-24px.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}.notification-wrapper[_ngcontent-ng-c1027764925]{padding:.5rem .75rem}@media print,screen and (max-width: 63.99875em){.component-container[_ngcontent-ng-c1027764925]{position:relative;margin-left:0;top:0;width:100%;text-align:justify;display:inline-block}.component-container[_ngcontent-ng-c1027764925]:dir(rtl){margin-right:0;margin-left:0}.component-container[_ngcontent-ng-c1027764925] .share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]{display:inline;cursor:pointer;margin:0;margin-right:1rem}.component-container[_ngcontent-ng-c1027764925] .share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:last-child{margin-right:0}.component-container[_ngcontent-ng-c1027764925] .share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:dir(rtl):first-child{margin-right:0;margin-left:0}.component-container[_ngcontent-ng-c1027764925] .share-media-buttons[_ngcontent-ng-c1027764925] button[_ngcontent-ng-c1027764925]:dir(rtl):last-child{margin-left:0;margin-right:1rem}}</style><style ng-app-id="ng">.notification[_ngcontent-ng-c3844381510]{width:max-content;position:absolute;align-items:center;justify-content:space-between;background:#fff;box-shadow:0 0 5px #8a8a8ab3;font-size:.9rem}</style><meta name="og:site_name" value="ICANN"><meta name="og:type" value="website"><meta name="og:image" value="https://itp.cdn.icann.org/en/files/homepage/icann-logo-on-blue-536x302-13-02-2023-en-large.jpg"><meta name="og:title" value="J’ai besoin d’aide"><meta name="og:url" value="http://www.icann.org/fr/help"><meta name="og:description" value="Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large."><style ng-app-id="ng">.hero-content[_ngcontent-ng-c3177698898]{align-items:center}@media print,screen and (max-width: 63.99875em){.hero-content[_ngcontent-ng-c3177698898]{padding:.5rem}}.hero-content__title[_ngcontent-ng-c3177698898] h1[_ngcontent-ng-c3177698898]{color:#fff;margin-bottom:.625rem}.hero-content__description[_ngcontent-ng-c3177698898]{margin-bottom:1.5rem}.hero-content__button[_ngcontent-ng-c3177698898] .expanded[_ngcontent-ng-c3177698898]{margin:0}.hero-content__menu[_ngcontent-ng-c3177698898]{width:100%}button[_ngcontent-ng-c3177698898]{padding-left:3rem;padding-right:3rem}</style><style ng-app-id="ng">.hero-content[_ngcontent-ng-c1614869878]{align-items:center;margin-right:2.5rem}@media print,screen and (min-width: 40em){.hero-content[_ngcontent-ng-c1614869878]{max-width:432px}}@media print,screen and (min-width: 64em){.hero-content[_ngcontent-ng-c1614869878]{max-width:600px}}.hero-content__title[_ngcontent-ng-c1614869878] p[_ngcontent-ng-c1614869878]{margin-bottom:.625rem;font-size:2rem;line-height:1.25;font-weight:700;color:#fff}.hero-content__description[_ngcontent-ng-c1614869878]{margin-bottom:1.5rem}.hero-content__button[_ngcontent-ng-c1614869878] .button[_ngcontent-ng-c1614869878], .hero-content__button[_ngcontent-ng-c1614869878] .expanded[_ngcontent-ng-c1614869878]{margin:0}.hero-content__menu[_ngcontent-ng-c1614869878]{width:100%}button[_ngcontent-ng-c1614869878]{padding-left:3rem;padding-right:3rem}</style><style ng-app-id="ng">[_nghost-ng-c4111258385]{display:block}.hero-banner__content[_ngcontent-ng-c4111258385]{color:#fff;background-color:#002b49;background-repeat:no-repeat;background-size:cover;background-position:center;min-height:18.75rem;padding:2.5rem;display:flex}.hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385]{width:100%}.hero-banner__content[_ngcontent-ng-c4111258385]:dir(rtl){transform:scaleX(-1)}.hero-banner__content[_ngcontent-ng-c4111258385]:dir(rtl) .cell[_ngcontent-ng-c4111258385]:first-child{width:100%;transform:scaleX(-1)}.hero-banner__content[_ngcontent-ng-c4111258385]:dir(rtl) .hero-banner__content--description[_ngcontent-ng-c4111258385] .cell[_ngcontent-ng-c4111258385]:first-child{width:50%;transform:scaleX(1)}@media print,screen and (min-width: 64em){.hero-banner__content[_ngcontent-ng-c4111258385]{background-image:var(--large-hero-banner-background)}}@media print,screen and (min-width: 40em) and (max-width: 63.99875em){.hero-banner__content[_ngcontent-ng-c4111258385]{background-image:var(--medium-hero-banner-background)}.hero-banner__content.no-image[_ngcontent-ng-c4111258385]{background-image:none}}@media print,screen and (max-width: 39.99875em){.hero-banner__content[_ngcontent-ng-c4111258385]{background-image:var(--small-hero-banner-background);min-height:28.75rem;padding:1.875rem;position:relative}.hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385]{align-self:flex-end}.hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385] .hero-content{margin-right:0}.hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385] .hero-content .hero-content__button button{padding-left:1rem;padding-right:1rem}.hero-banner__content.no-image[_ngcontent-ng-c4111258385]{background-image:none}}@media print,screen and (max-width: 39.99875em){html:lang(ar)[_nghost-ng-c4111258385] .hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385] .hero-content, html:lang(ar) [_nghost-ng-c4111258385] .hero-banner__content[_ngcontent-ng-c4111258385] > div[_ngcontent-ng-c4111258385] .hero-content{margin-right:2.25rem!important}html:lang(ar)[_nghost-ng-c4111258385] .hero-banner__content--description[_ngcontent-ng-c4111258385] .cell[_ngcontent-ng-c4111258385]:first-child, html:lang(ar) [_nghost-ng-c4111258385] .hero-banner__content--description[_ngcontent-ng-c4111258385] .cell[_ngcontent-ng-c4111258385]:first-child{width:100%!important}}</style><style ng-app-id="ng">.banner-menu[_ngcontent-ng-c2886403800]{display:flex;align-items:baseline;justify-content:space-between;padding:.625rem 1.5rem .625rem 1rem;border:1px solid #CCD5DB;border-radius:0 0 3px 3px}[lang=es][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800], [lang=es] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800], [lang=fr][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800], [lang=fr] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800], [lang=ru][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800], [lang=ru] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800]{flex-wrap:nowrap;gap:1.5rem}[lang=es][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=es] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=es][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less, [lang=es] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less, [lang=fr][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=fr] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=fr][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less, [lang=fr] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less, [lang=ru][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=ru] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, [lang=ru][_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less, [lang=ru] [_nghost-ng-c2886403800] .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less{align-items:normal!important}@media print,screen and (max-width: 39.99875em){.banner-menu[_ngcontent-ng-c2886403800]{flex-wrap:nowrap;gap:1.5rem}.banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, .banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less{align-items:normal!important}}.banner-menu[_ngcontent-ng-c2886403800]{display:flex;align-items:baseline;flex-wrap:nowrap;justify-content:space-between;padding:.625rem 1.5rem .625rem 1rem;border:1px solid #CCD5DB;border-radius:0 0 3px 3px}.banner-menu[_ngcontent-ng-c2886403800]:dir(rtl){padding:.625rem 1rem .625rem 1.5rem}.banner-menu[_ngcontent-ng-c2886403800] .menu-items[_ngcontent-ng-c2886403800]{display:flex;gap:1.5rem;justify-content:space-between;flex-grow:1;flex-wrap:nowrap}.banner-menu[_ngcontent-ng-c2886403800] .more-items[_ngcontent-ng-c2886403800]{padding-left:1rem;padding-right:0}.banner-menu[_ngcontent-ng-c2886403800] .more-items[_ngcontent-ng-c2886403800]:dir(rtl){padding-right:1rem;padding-left:0}.server-style.banner-menu [lang=es][_nghost-ng-c2886403800], [lang=es] [_nghost-ng-c2886403800], .server-style.banner-menu [lang=fr][_nghost-ng-c2886403800], [lang=fr] [_nghost-ng-c2886403800], .server-style.banner-menu [lang=ru][_nghost-ng-c2886403800], [lang=ru] [_nghost-ng-c2886403800]{flex-wrap:nowrap;gap:1.5rem}.server-style.banner-menu [lang=es][_nghost-ng-c2886403800] .item-dropdown .expand-more, [lang=es] [_nghost-ng-c2886403800] .item-dropdown .expand-more, .server-style.banner-menu [lang=es][_nghost-ng-c2886403800] .item-dropdown .expand-less, [lang=es] [_nghost-ng-c2886403800] .item-dropdown .expand-less, .server-style.banner-menu [lang=fr][_nghost-ng-c2886403800] .item-dropdown .expand-more, [lang=fr] [_nghost-ng-c2886403800] .item-dropdown .expand-more, .server-style.banner-menu [lang=fr][_nghost-ng-c2886403800] .item-dropdown .expand-less, [lang=fr] [_nghost-ng-c2886403800] .item-dropdown .expand-less, .server-style.banner-menu [lang=ru][_nghost-ng-c2886403800] .item-dropdown .expand-more, [lang=ru] [_nghost-ng-c2886403800] .item-dropdown .expand-more, .server-style.banner-menu [lang=ru][_nghost-ng-c2886403800] .item-dropdown .expand-less, [lang=ru] [_nghost-ng-c2886403800] .item-dropdown .expand-less{align-items:normal!important}@media print,screen and (max-width: 39.99875em){.server-style.banner-menu[_ngcontent-ng-c2886403800]{flex-wrap:nowrap;gap:1.5rem}.server-style.banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-more, .server-style.banner-menu[_ngcontent-ng-c2886403800] .item-dropdown .expand-less{align-items:normal!important}}</style><style ng-app-id="ng">.item-dropdown[_ngcontent-ng-c1864855799]:hover{cursor:pointer}.item-dropdown__link[_ngcontent-ng-c1864855799]{padding:.3rem 0 0;position:relative}.item-dropdown__link.open-in-new-icon[_ngcontent-ng-c1864855799]{padding-top:.125rem}.item-dropdown__link.open-in-new-icon[_ngcontent-ng-c1864855799]:after{margin-left:.5rem;position:relative;top:-.125rem}.item-dropdown__link.open-in-new-icon[_ngcontent-ng-c1864855799]:dir(rtl){top:-3px}.item-dropdown__link.open-in-new-icon[_ngcontent-ng-c1864855799]:dir(rtl):after{transform:scaleX(-1);top:0;margin-left:0;margin-right:.5rem}.item-dropdown__active[_ngcontent-ng-c1864855799]{padding-top:1px;font-weight:700;color:#047bc1;text-decoration:underline}.item-dropdown__active.banner-menu.browser-style[_nghost-ng-c1864855799], .banner-menu.browser-style [_nghost-ng-c1864855799]{white-space:nowrap;position:relative}.item-dropdown[_ngcontent-ng-c1864855799] .expand-more[_ngcontent-ng-c1864855799]{display:inline-flex;align-items:center}.item-dropdown[_ngcontent-ng-c1864855799] .expand-more[_ngcontent-ng-c1864855799]:after{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-expand_more.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}.item-dropdown[_ngcontent-ng-c1864855799] .expand-more[_ngcontent-ng-c1864855799]:after:dir(rtl){background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-expand_more.svg)}.item-dropdown[_ngcontent-ng-c1864855799] .expand-less[_ngcontent-ng-c1864855799]{display:inline-flex;align-items:center}.item-dropdown[_ngcontent-ng-c1864855799] .expand-less[_ngcontent-ng-c1864855799]:after{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-expand_less.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}.item-dropdown[_ngcontent-ng-c1864855799] .expand-less[_ngcontent-ng-c1864855799]:after:dir(rtl){background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-expand_less.svg)}.item-dropdown[_ngcontent-ng-c1864855799] .more-menu[_ngcontent-ng-c1864855799]{display:inline-flex;align-items:center}.item-dropdown[_ngcontent-ng-c1864855799] .more-menu[_ngcontent-ng-c1864855799]:after{background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-more_vert-24px.svg);background-repeat:no-repeat;background-size:1.5rem auto;background-position:center;height:1.5rem;width:1.5rem;vertical-align:middle;display:inline-block;content:" "}.item-dropdown[_ngcontent-ng-c1864855799] .more-menu[_ngcontent-ng-c1864855799]:after:dir(rtl){background-image:url(/../src/assets/images/icons/sprites_v8.svg?v=20231127#primary-blue/baseline-more_vert-24px.svg)}</style><style ng-app-id="ng">.search-drop-down[_ngcontent-ng-c3790247845]{position:absolute;left:0;min-width:17rem;overflow-y:auto;z-index:150;width:auto;background-color:#fefefe;border:1px solid #e6e6e6;box-shadow:0 4px 10px #0000001a;display:none;cursor:pointer}.search-drop-down.visible[_ngcontent-ng-c3790247845]{display:block}.search-drop-down[_ngcontent-ng-c3790247845] .scroll-container[_ngcontent-ng-c3790247845]{position:relative;overflow-y:auto;max-height:20rem}.search-drop-down.first-visible[_ngcontent-ng-c3790247845]:dir(rtl){right:0;left:auto}.search-drop-down.more-dropdown[_ngcontent-ng-c3790247845], .search-drop-down.last-visible[_ngcontent-ng-c3790247845]{left:inherit;right:-1.5rem}.search-drop-down.more-dropdown[_ngcontent-ng-c3790247845]:dir(rtl), .search-drop-down.last-visible[_ngcontent-ng-c3790247845]:dir(rtl){right:inherit;left:-1rem}.search-drop-down.bind-to-right[_ngcontent-ng-c3790247845]{left:inherit;right:-1.5rem}.search-drop-down.bind-to-right[_ngcontent-ng-c3790247845]:dir(rtl){right:inherit;left:-1rem}.search-drop-down__results[_ngcontent-ng-c3790247845]{margin:0;min-width:2.25rem}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845]{padding:0 .625rem}@media print,screen and (min-width: 40em){.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845]{white-space:nowrap}}@media print,screen and (max-width: 39.99875em){.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845]{white-space:normal}}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845] a[_ngcontent-ng-c3790247845]{color:#333;font-weight:400;line-height:1.5rem}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845] a[_ngcontent-ng-c3790247845]:hover{background-color:#047bc1;color:#fefefe}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845] span[_ngcontent-ng-c3790247845]{line-height:1;text-decoration:none;display:block;padding:.5rem 1rem}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845] span.banner-menu-left[_ngcontent-ng-c3790247845]{padding-left:0;margin-left:-.625rem}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845] span.banner-menu-right[_ngcontent-ng-c3790247845]{padding-right:0}.search-drop-down__results[_ngcontent-ng-c3790247845] li[_ngcontent-ng-c3790247845]:hover{background-color:#047bc1;color:#fefefe}[_ngcontent-ng-c3790247845]:dir(rtl) .banner-menu-left[_ngcontent-ng-c3790247845]:before, [_ngcontent-ng-c3790247845]:dir(rtl) .banner-menu-right[_ngcontent-ng-c3790247845]:after{position:relative;top:3px;transform:scaleX(-1)}</style><style ng-app-id="ng"> [_nghost-ng-c3470662025] { display: block; margin-bottom: 3rem; } .authored-card-set[_ngcontent-ng-c3470662025] { margin-top: 2.25rem; } .more-button[_ngcontent-ng-c3470662025] { margin: 1rem auto 0 auto; } .more-button[_ngcontent-ng-c3470662025] .button[_ngcontent-ng-c3470662025] { margin-bottom: 0; font-weight: normal; } .card-group[_ngcontent-ng-c3470662025] { margin-bottom: 1rem; } iti-authored-content-layout .content-item { margin-bottom: 0.9375rem !important; } @media print, screen and (max-width: 39.99875em) { iti-authored-content-layout .content-item { height: fit-content !important; } } </style><style ng-app-id="ng"> div.wysiwyg-output p:last-of-type { margin-bottom: 0; } .marketing[_nghost-ng-c353451689] div[_ngcontent-ng-c353451689], .marketing [_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] { font-size: 1.25rem !important; line-height: 2rem; color: #333333; font-weight: normal; } .marketing[_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] p, .marketing [_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] p { font-size: 1.25rem !important; line-height: 2rem; color: #333333; font-weight: normal; } .marketing[_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] p.footnote, .marketing [_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] p.footnote { font-size: 1rem; line-height: 1.5rem; margin: 2rem 0 1rem 0; } .marketing[_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] ul > li, .marketing [_nghost-ng-c353451689] div[_ngcontent-ng-c353451689] ul > li { font-size: 1.25rem !important; line-height: 2rem; color: #333333; font-weight: normal; margin-bottom: 0.7rem; }</style><style ng-app-id="ng">.content-item[_ngcontent-ng-c4060669794] { margin-bottom: 2.25rem; }</style><style ng-app-id="ng"> [_nghost-ng-c2325350742] { height: 100%; } a[_ngcontent-ng-c2325350742] { text-decoration: none; } .text-version-link[_ngcontent-ng-c2325350742] { font-size: 0.875rem; position: absolute; top: -2rem; right: 0; text-decoration: underline; } .text-version-link[_ngcontent-ng-c2325350742]:dir(rtl) { left: 0; right: auto; } .text-version-link[_ngcontent-ng-c2325350742]:hover { text-decoration: none; } .text-version-modal[_ngcontent-ng-c2325350742] { padding: 1rem; } .card-container[_ngcontent-ng-c2325350742] { position: relative; height: 100%; } @media print, screen and (min-width: 40em) { .card-container[_ngcontent-ng-c2325350742] { display: flex; flex-direction: column; } } .card-container[_ngcontent-ng-c2325350742] .text-version-link[_ngcontent-ng-c2325350742] { color: #047BC1; font-weight: bold; cursor: pointer; text-decoration: underline; } .card-container[_ngcontent-ng-c2325350742] .text-version-link[_ngcontent-ng-c2325350742]:hover { text-decoration: none; } .card-container[_ngcontent-ng-c2325350742] .card-open[_ngcontent-ng-c2325350742] { margin-bottom: 1rem; } .card-container[_ngcontent-ng-c2325350742] .wrapper-link[_ngcontent-ng-c2325350742] { height: 100%; display: block; } .card-container[_ngcontent-ng-c2325350742] .card-additional-languages { flex-grow: 1; } .card[_ngcontent-ng-c2325350742] { display: flex; position: relative; margin: 0; padding: 1rem; height: 100%; min-height: 100px; align-items: flex-start; border-radius: 3px; } .card.card-with-label[_ngcontent-ng-c2325350742] { padding: 3rem 1rem 1rem; } .card[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742] { color: #002B49; margin-bottom: 1.25rem; font-size: 1.125rem; } .card[_ngcontent-ng-c2325350742] .card-date[_ngcontent-ng-c2325350742] { font-size: 0.875rem; font-weight: bold; padding: 1rem; } .card[_ngcontent-ng-c2325350742] .card-description[_ngcontent-ng-c2325350742] { font-size: 0.875rem; font-weight: normal; flex-grow: 1; width: 100%; } .card[_ngcontent-ng-c2325350742] .card-footer[_ngcontent-ng-c2325350742] { font-size: 0.875rem; font-weight: normal; margin-top: 1rem; justify-self: flex-end; } .card-plain[_ngcontent-ng-c2325350742] { border: 1px solid #CCD5DB; } .card-related[_ngcontent-ng-c2325350742] { height: 100%; padding: 1.5rem 1.25rem 1.25rem 1.25rem; border: 1px solid #002B49 !important; background-color: #F2F8FC; } .card-related[_ngcontent-ng-c2325350742]:hover { border-color: #002B49; } .card-notes[_ngcontent-ng-c2325350742] { border: none; } .card-notes[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742] { color: #000; } .card-alternating[_ngcontent-ng-c2325350742], .card-alternating-with-footer[_ngcontent-ng-c2325350742] { color: #ffffff; } .card-alternating[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742], .card-alternating-with-footer[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742] { color: #ffffff; } .card-stretched[_ngcontent-ng-c2325350742], .card-stretched-with-date[_ngcontent-ng-c2325350742] { padding: 0; } .card-stretched[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742], .card-stretched-with-date[_ngcontent-ng-c2325350742] .card-title[_ngcontent-ng-c2325350742] { padding: 1rem 1rem 0 1rem; } .card-stretched[_ngcontent-ng-c2325350742] .card-description[_ngcontent-ng-c2325350742], .card-stretched-with-date[_ngcontent-ng-c2325350742] .card-description[_ngcontent-ng-c2325350742] { padding: 0 1rem 1rem 1rem; } .card-soft[_ngcontent-ng-c2325350742] { background-color: #F2F8FC; padding: 1.5rem; border: none; text-align: center; } .card-soft[_ngcontent-ng-c2325350742] .card-image[_ngcontent-ng-c2325350742] { padding-bottom: 1.5rem; width: 9.375rem; margin-left: auto; margin-right: auto; } .card-soft.icon-card[_ngcontent-ng-c2325350742] .card-image[_ngcontent-ng-c2325350742] { padding: 0 0 1.5rem 0; } .card-soft[_ngcontent-ng-c2325350742] .card-description[_ngcontent-ng-c2325350742] { font-size: 1rem; } .medium-6[_nghost-ng-c2325350742] .card.card-plain[_ngcontent-ng-c2325350742], .medium-6 [_nghost-ng-c2325350742] .card.card-plain[_ngcontent-ng-c2325350742], .medium-6[_nghost-ng-c2325350742] .card.card-notes[_ngcontent-ng-c2325350742], .medium-6 [_nghost-ng-c2325350742] .card.card-notes[_ngcontent-ng-c2325350742] { padding: 1.5rem; } @media print, screen and (min-width: 40em) { .authored-card-set.card-alternating.columns-odd .content-item:nth-of-type(even)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-odd .content-item:nth-of-type(even) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(2n)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(2n) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(2n+1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(2n+1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-odd .content-item:nth-of-type(even)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-odd .content-item:nth-of-type(even) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(2n)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(2n) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(2n+1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(2n+1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742] { background-color: #047BC1; } .authored-card-set.card-alternating.columns-odd .content-item:nth-of-type(odd)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-odd .content-item:nth-of-type(odd) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(4n)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(4n) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(4n+1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating.columns-even .content-item:nth-of-type(4n+1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-odd .content-item:nth-of-type(odd)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-odd .content-item:nth-of-type(odd) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(4n)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(4n) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(4n+1)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer.columns-even .content-item:nth-of-type(4n+1) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742] { background-color: #002B49; } } @media print, screen and (max-width: 39.99875em) { .authored-card-set.card-alternating .content-item:nth-of-type(even)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating .content-item:nth-of-type(even) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer .content-item:nth-of-type(even)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer .content-item:nth-of-type(even) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742] { background-color: #047BC1; } .authored-card-set.card-alternating .content-item:nth-of-type(odd)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating .content-item:nth-of-type(odd) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer .content-item:nth-of-type(odd)[_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742], .authored-card-set.card-alternating-with-footer .content-item:nth-of-type(odd) [_nghost-ng-c2325350742] .card[_ngcontent-ng-c2325350742] { background-color: #002B49; } .card.text-version-card[_ngcontent-ng-c2325350742] { margin-top: 1.25rem; } } .card-label[_ngcontent-ng-c2325350742] { position: absolute; top: 0; left: 0; padding: 0.5rem; font-size: 0.875rem; font-weight: bold; color: #ffffff; } .card-label__green[_ngcontent-ng-c2325350742] { background-color: #3B634D; } .card-label__gold[_ngcontent-ng-c2325350742] { background-color: #AB8938; } .card-label__purple[_ngcontent-ng-c2325350742] { background-color: #39479D; } .card-label__yellow[_ngcontent-ng-c2325350742] { background-color: #F4C229; } .card-label__lightblue[_ngcontent-ng-c2325350742] { background-color: #89CAEA; } .card-label__orange[_ngcontent-ng-c2325350742] { background-color: #c3561a; } .card-label__lightblue-green[_ngcontent-ng-c2325350742] { background-color: #CEEAE9; color: #333333; } .card-label__primary[_ngcontent-ng-c2325350742] { background-color: #047BC1; } .card-label__turquoise[_ngcontent-ng-c2325350742] { background-color: #1f4144; } .card-label__yelloworange[_ngcontent-ng-c2325350742] { background-color: #E87724; } .card-label__brightgreen[_ngcontent-ng-c2325350742] { background-color: #34B66D; } .card-label__blue[_ngcontent-ng-c2325350742] { background-color: #005580; } .card-label__violet[_ngcontent-ng-c2325350742] { background-color: #4A1F5B; } .card-label__secondary[_ngcontent-ng-c2325350742], .card-label__darkblue[_ngcontent-ng-c2325350742] { background-color: #002B49; }</style><style ng-app-id="ng">.card-image[_ngcontent-ng-c1340023787]{border-radius:3px 3px 0 0}.stretch-both[_ngcontent-ng-c1340023787]{width:100%;height:100%}.stretch-horizontal[_ngcontent-ng-c1340023787]{width:100%}.stretch-vertical[_ngcontent-ng-c1340023787]{height:100%}</style><style ng-app-id="ng">[_nghost-ng-c4050546724] { display: block; margin-bottom: 3rem; } .icon-develop-skills:dir(rtl), .icon-grow-your-network:dir(rtl), .icon-make-an-impact:dir(rtl) { padding-left: 0; padding-right: 4rem; } .icon-develop-skills:dir(rtl)::before, .icon-grow-your-network:dir(rtl)::before, .icon-make-an-impact:dir(rtl)::before { transform: scaleX(-1); right: 0; left: auto; }</style><style ng-app-id="ng">.additional-languages[_ngcontent-ng-c338225980]{display:inline-block;margin-bottom:1rem;background-color:#f9f9f9;padding:1.5rem;width:100%}.additional-languages[_ngcontent-ng-c338225980] p.preamble[_ngcontent-ng-c338225980]{font-size:.875rem;display:inline}ul.language-variants[_ngcontent-ng-c338225980]{list-style:none;display:inline;margin:.5rem}ul.language-variants[_ngcontent-ng-c338225980] li[_ngcontent-ng-c338225980]{display:inline-block;font-size:.875rem;font-weight:700}ul.language-variants[_ngcontent-ng-c338225980] li[_ngcontent-ng-c338225980]:not(:first-child):before{content:"|";margin:0 .5rem}</style></head> <body dir="ltr"> <noscript>This page is available only with JavaScript enabled</noscript> <iti-root ng-version="19.0.1" ng-server-context="ssr"><div class="grid-container"><iti-shared-notifier-box _nghost-ng-c3555896906="" class="ng-tns-c3555896906-0"><div _ngcontent-ng-c3555896906="" class="notifier-container ng-tns-c3555896906-0"></div></iti-shared-notifier-box><iti-shared-header _nghost-ng-c3117988551=""><header _ngcontent-ng-c3117988551=""><iti-shared-global-message _ngcontent-ng-c3117988551="" _nghost-ng-c3089181228=""></iti-shared-global-message><div _ngcontent-ng-c3117988551="" class="grid-x grid-margin-x show-for-medium"><div _ngcontent-ng-c3117988551="" class="language-nav cell breakout-background ng-star-inserted"><iti-shared-language-selector _ngcontent-ng-c3117988551="" _nghost-ng-c4177906089=""><ul _ngcontent-ng-c4177906089="" class="language-list"><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><a _ngcontent-ng-c4177906089="" class="language-button ng-star-inserted" href="/ar/help" data-languagelink="ar"> العربية </a></li><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><a _ngcontent-ng-c4177906089="" class="language-button ng-star-inserted" href="/zh/help" data-languagelink="zh"> 中文 </a></li><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><a _ngcontent-ng-c4177906089="" class="language-button ng-star-inserted" href="/en/help" data-languagelink="en"> English </a></li><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><span _ngcontent-ng-c4177906089="" class="language-button selected ng-star-inserted" data-languagelink="fr" data-selected="true"> Français </span></li><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><a _ngcontent-ng-c4177906089="" class="language-button ng-star-inserted" href="/ru/help" data-languagelink="ru"> Pусский </a></li><li _ngcontent-ng-c4177906089="" class="ng-star-inserted"><a _ngcontent-ng-c4177906089="" class="language-button ng-star-inserted" href="/es/help" data-languagelink="es"> Español </a></li></ul></iti-shared-language-selector></div></div><div _ngcontent-ng-c3117988551="" iticlickoutside="" class=""><iti-shared-header-wrapper _ngcontent-ng-c3117988551="" _nghost-ng-c1138540923=""><div _ngcontent-ng-c1138540923="" class="grid-x grid-margin-x primary-header"><div _ngcontent-ng-c1138540923="" class="cell medium-5 small-3"><iti-shared-header-logo _ngcontent-ng-c1138540923="" _nghost-ng-c711633982=""><a _ngcontent-ng-c711633982="" class="logo-container" href="/fr"> Logo <div _ngcontent-ng-c711633982=""><iti-fallback-image _ngcontent-ng-c711633982="" class="show-for-small-only"><picture><source type="image/webp" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann_logo.webp"><source type="image/png" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann_logo.webp"><img loading="lazy" alt="ICANN" role="presentation" src="https://itp.cdn.icann.org/assets/images/www-static/logo/icann_logo.webp"></picture></iti-fallback-image></div><div _ngcontent-ng-c711633982=""><iti-fallback-image _ngcontent-ng-c711633982="" class="show-for-medium ng-star-inserted"><picture><source type="image/webp" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-fr_680x152.webp"><source type="image/png" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-fr_680x152.webp"><img loading="lazy" alt="ICANN" role="presentation" src="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-fr_680x152.webp"></picture></iti-fallback-image></div></a></iti-shared-header-logo></div><div _ngcontent-ng-c1138540923="" class="cell auto"><iti-shared-header-search-login-signup _ngcontent-ng-c3117988551="" _nghost-ng-c1204977649=""><div _ngcontent-ng-c1204977649="" class="wrapper"><div _ngcontent-ng-c1204977649="" class="item show-for-small-only custom-language-popup"><button _ngcontent-ng-c1204977649="" aria-controls="language-picker-dropdown" data-testid="toggle-language-selector" class="pointer" aria-label="fr, Select language"><span _ngcontent-ng-c1204977649="">fr</span><span _ngcontent-ng-c1204977649="" class="keyboard-arrow-down"></span></button><iti-shared-popup _ngcontent-ng-c1204977649="" id="language-picker-dropdown" aria-description="Select your language" _nghost-ng-c3775589671=""></iti-shared-popup></div><iti-shared-header-search _ngcontent-ng-c3117988551="" _nghost-ng-c3291757879=""><div _ngcontent-ng-c3291757879="" class="show-for-medium search-component-container"><button _ngcontent-ng-c3291757879="" class="search-wrapper"> Rechercher<span _ngcontent-ng-c3291757879="" class="search-icon-secondary-blue"></span></button></div><div _ngcontent-ng-c3291757879="" class="show-for-small-only search-wrapper"><button _ngcontent-ng-c3291757879="" aria-label="search" class="item pointer search-icon-primary-blue"></button></div><iti-dialog _ngcontent-ng-c3291757879="" _nghost-ng-c828859689=""><dialog _ngcontent-ng-c828859689=""><div _ngcontent-ng-c828859689="" class="modal-content"><div _ngcontent-ng-c828859689="" class="modal-header"><button _ngcontent-ng-c828859689="" type="button" aria-label="Close" class="close-btn"></button></div><div _ngcontent-ng-c828859689="" class="modal-body"><iti-shared-search-modal _ngcontent-ng-c3291757879="" _nghost-ng-c3649505328=""><div _ngcontent-ng-c3649505328="" class="search-modal"><label _ngcontent-ng-c3649505328="">Search</label><div _ngcontent-ng-c3649505328="" class="grid-x grid-margin-x"><iti-shared-search _ngcontent-ng-c3649505328="" class="cell large-10 medium-9" _nghost-ng-c2702045528=""><form _ngcontent-ng-c2702045528="" novalidate="" id="searchField" class="search ng-untouched ng-valid ng-dirty"><div _ngcontent-ng-c2702045528="" class="grid-x grid-margin-x align-left align-top"><div _ngcontent-ng-c2702045528="" class="cell rel search__simple-input medium-9"><iti-shared-form-field _ngcontent-ng-c2702045528="" _nghost-ng-c452299901=""><iti-shared-textarea-input _ngcontent-ng-c2702045528="" name="searchField" _nghost-ng-c2277260061="" class="ng-untouched ng-valid ng-dirty"><div _ngcontent-ng-c2277260061="" iticlickoutside="" class="textarea rel"><textarea _ngcontent-ng-c2277260061="" name="textarea" class="textarea__area ng-untouched ng-pristine ng-valid" id="undefined" placeholder="Search All ICANN sites" aria-label="searchInput"></textarea></div><iti-shared-dropdown-list _ngcontent-ng-c2277260061="" _nghost-ng-c3089378542=""></iti-shared-dropdown-list></iti-shared-textarea-input></iti-shared-form-field></div><div _ngcontent-ng-c2702045528="" class="cell search__button medium-3"><button _ngcontent-ng-c2702045528="" class="button default expanded search__button"> Rechercher </button></div></div></form></iti-shared-search><div _ngcontent-ng-c3649505328="" class="cell large-2 medium-3 filtered-search-link"><a _ngcontent-ng-c3649505328="" href="/fr/filtered-search">Filtered Search</a></div></div></div></iti-shared-search-modal></div></div></dialog></iti-dialog></iti-shared-header-search><iti-shared-header-user-account _ngcontent-ng-c3117988551="" _nghost-ng-c3738361306=""><div _ngcontent-ng-c3738361306="" class="user-account-component ng-star-inserted"><div _ngcontent-ng-c3738361306="" class="item-wrapper show-for-medium pipe-divider"><button _ngcontent-ng-c3738361306="" class="item pointer login">Connexion</button></div><div _ngcontent-ng-c3738361306="" class="item-wrapper show-for-medium"><button _ngcontent-ng-c3738361306="" class="item pointer login">S’inscrire</button></div><div _ngcontent-ng-c3738361306="" class="item-wrapper show-for-small-only"><button _ngcontent-ng-c3738361306="" aria-label="login" class="outline-person pointer login"></button></div></div><iti-dialog _ngcontent-ng-c3738361306="" _nghost-ng-c828859689=""><dialog _ngcontent-ng-c828859689=""><div _ngcontent-ng-c828859689="" class="modal-content"><div _ngcontent-ng-c828859689="" class="modal-header"><button _ngcontent-ng-c828859689="" type="button" aria-label="Close" class="close-btn"></button></div><div _ngcontent-ng-c828859689="" class="modal-body"><iti-shared-header-signout-popup _ngcontent-ng-c3738361306="" _nghost-ng-c4218132866=""><div _ngcontent-ng-c4218132866="" class="sign-out-modal ltr ng-star-inserted"><h3 _ngcontent-ng-c4218132866="" class="sign-out-modal-header">Are you sure you want to sign out from <a href="https://www.icann.org">http://www.icann.org</a>?</h3><div _ngcontent-ng-c4218132866="" class="grid-x grid-margin-x align-center"><div _ngcontent-ng-c4218132866="" class="cell small-12 large-3"><button _ngcontent-ng-c4218132866="" data-confirm="" class="button expanded"> Yes </button></div><div _ngcontent-ng-c4218132866="" class="cell small-12 large-3"><button _ngcontent-ng-c4218132866="" data-cancel="" class="button secondary expanded"> Cancel </button></div></div><h3 _ngcontent-ng-c4218132866="" class="sign-out-modal-footer"><span _ngcontent-ng-c4218132866="" class="ng-star-inserted">If you want to sign out from both <a href="https://www.icann.org">http://www.icann.org</a> and ICANN Account, <a href="https://account.icann.org/logout?app_id=0oa9o9k9rp8VUcyJL2p7">click here</a>.</span></h3></div></iti-shared-header-signout-popup></div></div></dialog></iti-dialog></iti-shared-header-user-account><button _ngcontent-ng-c1204977649="" aria-controls="mega-menu" aria-label="mega-menu" class="item outline-menu show-for-small-only"></button></div></iti-shared-header-search-login-signup></div></div><iti-shared-full-screen-display _ngcontent-ng-c1138540923="" _nghost-ng-c1232042173="" hidden=""><div _ngcontent-ng-c1232042173="" class=""><iti-shared-beta-header-mobile-navigation _ngcontent-ng-c1138540923="" _nghost-ng-c1024965557=""><div _ngcontent-ng-c1024965557="" class="mega-menu"><div _ngcontent-ng-c1024965557="" class="grid-x mega-menu__title"><h3 _ngcontent-ng-c1024965557="" class="cell auto">ICANN</h3><button _ngcontent-ng-c1024965557="" aria-label="close-mega-menu" class="cell mega-menu-icon mega-menu-close ng-star-inserted"></button></div><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Get Started</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">News and Media</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Policy</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Public Comment</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Resources</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Community</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a><a _ngcontent-ng-c1024965557="" role="button" tabindex="0" class="mega-menu__category grid-x ng-star-inserted"><h4 _ngcontent-ng-c1024965557="" class="cell auto">Quicklinks</h4><div _ngcontent-ng-c1024965557="" class="mega-menu-icon mega-menu-chevron-right cell"></div></a></div></iti-shared-beta-header-mobile-navigation></div></iti-shared-full-screen-display></iti-shared-header-wrapper><hr _ngcontent-ng-c3117988551="" class="show-for-medium"><div _ngcontent-ng-c3117988551="" class="grid-x grid-margin-x primary-navigation show-for-medium ng-star-inserted"><div _ngcontent-ng-c3117988551="" class="cell auto"><iti-shared-beta-header-primary-navigation _ngcontent-ng-c3117988551="" _nghost-ng-c3438195540=""><nav _ngcontent-ng-c3438195540=""><div _ngcontent-ng-c3438195540="" class=""><ul _ngcontent-ng-c3438195540=""><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Get Started</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">News and Media</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Policy</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Public Comment</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Resources</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Community</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li><li _ngcontent-ng-c3438195540="" class="ng-star-inserted"><a _ngcontent-ng-c3438195540="" tabindex="0" role="button" class="primary-nav-element">Quicklinks</a><div _ngcontent-ng-c3438195540="" class="secondary-navigation-container"><div _ngcontent-ng-c3438195540="" class="breakout-background"><iti-shared-beta-header-secondary-navigation _ngcontent-ng-c3438195540="" _nghost-ng-c4171800029=""><div _ngcontent-ng-c4171800029="" class="secondary-navigation"><div _ngcontent-ng-c4171800029="" class="grid-x grid-margin-x"><div _ngcontent-ng-c4171800029="" class="mega-menu-category"></div></div></div></iti-shared-beta-header-secondary-navigation></div></div></li></ul></div></nav></iti-shared-beta-header-primary-navigation></div></div></div></header></iti-shared-header><router-outlet data-routeroutlet="" class="ng-star-inserted"></router-outlet><iti-help-index _nghost-ng-c3375253654="" class="ng-star-inserted"><iti-generic-structured-page _ngcontent-ng-c3375253654="" _nghost-ng-c3386310749=""><iti-route-driven-hero-banner-container _ngcontent-ng-c3386310749="" _nghost-ng-c3177698898="" class="ng-star-inserted"><iti-standard-hero-banner-subnav _ngcontent-ng-c3177698898="" _nghost-ng-c1614869878="" class="ng-star-inserted"><iti-shared-hero-banner _ngcontent-ng-c1614869878="" _nghost-ng-c4111258385="" style="--large-hero-banner-background: url('https://itp.cdn.icann.org/en/files/global-support-center-gsc/help-desktop-2x-23-11-2022-en.png'); --medium-hero-banner-background: url('https://itp.cdn.icann.org/en/files/global-support-center-gsc/help-desktop-2x-23-11-2022-en.png'); --small-hero-banner-background: url('');"><div _ngcontent-ng-c4111258385="" class="grid-x grid-margin-x hero-banner"><div _ngcontent-ng-c4111258385="" class="cell hero-banner__content"><div _ngcontent-ng-c4111258385="" class="grid-x grid-margin-x align-left"><div _ngcontent-ng-c4111258385="" class="cell"><div _ngcontent-ng-c1614869878="" title=""><div _ngcontent-ng-c1614869878="" class="hero-content"><div _ngcontent-ng-c1614869878="" class="hero-content__title"><p _ngcontent-ng-c1614869878="">J’ai besoin d’aide</p></div></div></div><div _ngcontent-ng-c4111258385="" class="grid-x grid-margin-x align-left hero-banner__content--description"><div _ngcontent-ng-c4111258385="" class="cell large-6 medium-8 small-12"><div _ngcontent-ng-c1614869878="" content=""><div _ngcontent-ng-c1614869878="" class="hero-content"><div _ngcontent-ng-c1614869878="" ititransformcontentlinks="" class="hero-content__description">Vous avez une question, une préoccupation ou une plainte ? Les informations fournies ici vous aideront à trouver la bonne réponse ou le contact approprié.</div><div _ngcontent-ng-c1614869878="" class="hero-content__button ng-star-inserted"><a _ngcontent-ng-c1614869878="" target="_self" href="https://subscribe.icann.org/subscriptions" class="ng-star-inserted"><button _ngcontent-ng-c1614869878="" type="button" tabindex="-1" class="button secondary dark"> Souscrire </button></a></div></div></div></div><div _ngcontent-ng-c4111258385="" class="cell small-12"></div></div></div></div></div><div _ngcontent-ng-c4111258385="" class="cell menu"><iti-banner-menu-v2 _ngcontent-ng-c1614869878="" class="hero-content__menu ng-star-inserted" _nghost-ng-c2886403800=""><div _ngcontent-ng-c2886403800="" id="banner-menu" class="banner-menu grid-x server-style"><div _ngcontent-ng-c2886403800="" class="rel menu-items"><div _ngcontent-ng-c2886403800="" class="menu-item-container ng-star-inserted" data-index="0"><iti-banner-menu-item _ngcontent-ng-c2886403800="" _nghost-ng-c1864855799=""><span _ngcontent-ng-c1864855799="" iticlickoutside="" class="banner-menu-item"><span _ngcontent-ng-c1864855799="" tabindex="0" class="item-dropdown ng-star-inserted"><span _ngcontent-ng-c1864855799="" class="item-dropdown__active expand-more">Aide</span></span><iti-banner-menu-item-dropdown-list _ngcontent-ng-c1864855799="" _nghost-ng-c3790247845=""><div _ngcontent-ng-c3790247845="" class="search-drop-down first-visible"><div _ngcontent-ng-c3790247845="" class="scroll-container"><ul _ngcontent-ng-c3790247845="" class="no-bullet search-drop-down__results"><li _ngcontent-ng-c3790247845="" class="ng-star-inserted"><a _ngcontent-ng-c3790247845="" tabindex="0" href="/fr/help" class="ng-star-inserted"> J’ai besoin d'aide </a></li><li _ngcontent-ng-c3790247845="" class="ng-star-inserted"><a _ngcontent-ng-c3790247845="" tabindex="0" href="/fr/help/talk-with-someone" class="ng-star-inserted"> J’ai besoin de parler avec quelqu’un </a></li><li _ngcontent-ng-c3790247845="" class="ng-star-inserted"><a _ngcontent-ng-c3790247845="" itisharedtorouterlink="" tabindex="0" target="_self" href="https://www.icann.org/locations" class="ng-star-inserted"> Bureaux de l’ICANN </a></li></ul></div></div></iti-banner-menu-item-dropdown-list></span></iti-banner-menu-item></div><div _ngcontent-ng-c2886403800="" class="menu-item-container ng-star-inserted" data-index="1"><iti-banner-menu-item _ngcontent-ng-c2886403800="" _nghost-ng-c1864855799=""><span _ngcontent-ng-c1864855799="" iticlickoutside="" class="banner-menu-item"><a _ngcontent-ng-c1864855799="" itisharedtorouterlink="" class="item-dropdown__link ng-star-inserted" target="_self" href="https://www.icann.org/compliance/complaint"><span _ngcontent-ng-c1864855799="" class="item-dropdown__active">J’ai besoin d’aide avec un nom de domaine</span></a><iti-banner-menu-item-dropdown-list _ngcontent-ng-c1864855799="" _nghost-ng-c3790247845=""><div _ngcontent-ng-c3790247845="" class="search-drop-down"><div _ngcontent-ng-c3790247845="" class="scroll-container"><ul _ngcontent-ng-c3790247845="" class="no-bullet search-drop-down__results"></ul></div></div></iti-banner-menu-item-dropdown-list></span></iti-banner-menu-item></div><div _ngcontent-ng-c2886403800="" class="menu-item-container ng-star-inserted" data-index="2"><iti-banner-menu-item _ngcontent-ng-c2886403800="" _nghost-ng-c1864855799=""><span _ngcontent-ng-c1864855799="" iticlickoutside="" class="banner-menu-item"><a _ngcontent-ng-c1864855799="" itisharedtorouterlink="" class="item-dropdown__link ng-star-inserted" target="_self" href="https://www.icann.org/registrants"><span _ngcontent-ng-c1864855799="" class="item-dropdown__active">Ressources pour les titulaires de noms de domaine</span></a><iti-banner-menu-item-dropdown-list _ngcontent-ng-c1864855799="" _nghost-ng-c3790247845=""><div _ngcontent-ng-c3790247845="" class="search-drop-down"><div _ngcontent-ng-c3790247845="" class="scroll-container"><ul _ngcontent-ng-c3790247845="" class="no-bullet search-drop-down__results"></ul></div></div></iti-banner-menu-item-dropdown-list></span></iti-banner-menu-item></div><div _ngcontent-ng-c2886403800="" class="menu-item-container ng-star-inserted" data-index="3"><iti-banner-menu-item _ngcontent-ng-c2886403800="" _nghost-ng-c1864855799=""><span _ngcontent-ng-c1864855799="" iticlickoutside="" class="banner-menu-item"><a _ngcontent-ng-c1864855799="" itisharedtorouterlink="" class="item-dropdown__link ng-star-inserted" target="_self" href="https://www.icann.org/ombuds"><span _ngcontent-ng-c1864855799="" class="item-dropdown__active">Ombudsman</span></a><iti-banner-menu-item-dropdown-list _ngcontent-ng-c1864855799="" _nghost-ng-c3790247845=""><div _ngcontent-ng-c3790247845="" class="search-drop-down"><div _ngcontent-ng-c3790247845="" class="scroll-container"><ul _ngcontent-ng-c3790247845="" class="no-bullet search-drop-down__results"></ul></div></div></iti-banner-menu-item-dropdown-list></span></iti-banner-menu-item></div></div></div></iti-banner-menu-v2></div></div></iti-shared-hero-banner></iti-standard-hero-banner-subnav></iti-route-driven-hero-banner-container><iti-standard-page-layout-template _ngcontent-ng-c3386310749="" _nghost-ng-c2422093428="" class="marketing"><iti-common-page-layout _ngcontent-ng-c2422093428="" _nghost-ng-c2668004679=""><iti-json-ld _ngcontent-ng-c2668004679="" class="ng-star-inserted"><script type="application/ld+json">{ "@context": "http://schema.org", "@type": "WebSite", "name": "J’ai besoin d’aide", "datePublished": "2022-12-13T00:00:00.000Z" }</script></iti-json-ld><div _ngcontent-ng-c2668004679="" data-testid="common-page-layout-columns" class="grid-x grid-margin-x wrapper-content"><div _ngcontent-ng-c2668004679="" class="cell large-1 show-for-large"><iti-share-icons _ngcontent-ng-c2668004679="" _nghost-ng-c1027764925=""><div _ngcontent-ng-c1027764925="" class="component-container"><div _ngcontent-ng-c1027764925="" class="share-media-buttons"><button _ngcontent-ng-c1027764925="" class="x-icon ng-star-inserted" aria-label="X"></button><button _ngcontent-ng-c1027764925="" class="facebook-icon ng-star-inserted" aria-label="Facebook"></button><button _ngcontent-ng-c1027764925="" class="linkedin-icon ng-star-inserted" aria-label="LinkedIn"></button><button _ngcontent-ng-c1027764925="" class="email-icon ng-star-inserted" aria-label="Email"></button></div><iti-timeout-action-notification _ngcontent-ng-c1027764925="" _nghost-ng-c3844381510=""></iti-timeout-action-notification></div></iti-share-icons></div><div _ngcontent-ng-c2668004679="" class="cell small-12 medium-12 large-11"><div _ngcontent-ng-c2668004679="" class="cell small-12 hide-for-large"><iti-share-icons _ngcontent-ng-c2668004679="" _nghost-ng-c1027764925=""><div _ngcontent-ng-c1027764925="" class="component-container"><div _ngcontent-ng-c1027764925="" class="share-media-buttons"><button _ngcontent-ng-c1027764925="" class="x-icon ng-star-inserted" aria-label="X"></button><button _ngcontent-ng-c1027764925="" class="facebook-icon ng-star-inserted" aria-label="Facebook"></button><button _ngcontent-ng-c1027764925="" class="linkedin-icon ng-star-inserted" aria-label="LinkedIn"></button><button _ngcontent-ng-c1027764925="" class="email-icon ng-star-inserted" aria-label="Email"></button></div><iti-timeout-action-notification _ngcontent-ng-c1027764925="" _nghost-ng-c3844381510=""></iti-timeout-action-notification></div></iti-share-icons></div><main _ngcontent-ng-c2668004679="" id="main" class="grid-x grid-margin-x"><div _ngcontent-ng-c2422093428="" class="cell small-12 large-10-11"><iti-page-link-additional-languages-container _ngcontent-ng-c2422093428="" class="ng-star-inserted"><iti-additional-languages-template _nghost-ng-c338225980="" dir="ltr" class="ng-star-inserted"></iti-additional-languages-template></iti-page-link-additional-languages-container><div _ngcontent-ng-c2422093428="" class="title-content grid-x grid-margin-x align-bottom"><h1 _ngcontent-ng-c2422093428="" class="cell shrink"><span _ngcontent-ng-c2422093428=""></span>J’ai besoin d’aide</h1></div><div _ngcontent-ng-c2422093428="" class="cell display-description ng-star-inserted"><p>Rencontrez-vous des difficultés avec votre nom de domaine ? Souhaitez-vous signaler un traitement injuste de la part de l’organisation ICANN ? Ou souhaitez-vous peut-être demander des informations ? Consultez cette page pour trouver la bonne réponse ou le contact approprié.</p></div><section _ngcontent-ng-c3386310749="" main-content=""><iti-translate _ngcontent-ng-c3386310749="" class="ng-star-inserted"><iti-authored-content-with-widgets _ngcontent-ng-c3386310749=""><iti-authored-content-renderer class="ng-star-inserted"><iti-authored-card-set class="ng-star-inserted"><iti-authored-content-cardset-wrapper _nghost-ng-c3470662025=""><iti-authored-content-common-header _ngcontent-ng-c3470662025="" _nghost-ng-c353451689=""><iti-authored-content-headline _ngcontent-ng-c353451689="" class="ng-star-inserted"><h2 class="ng-star-inserted">Où puis-je me renseigner sur des questions spécifiques ?</h2></iti-authored-content-headline><div _ngcontent-ng-c353451689="" ititransformcontentlinks="" class="wysiwyg-output ng-star-inserted"><p>Si vous connaissez le type de problème que vous rencontrez, choisissez l’une des catégories ci-dessous pour obtenir des informations utiles. En cas de doute, vous pouvez contacter directement un opérateur de l’ICANN.</p></div></iti-authored-content-common-header><div _ngcontent-ng-c3470662025="" class="authored-card-set card-soft columns-odd"><div _ngcontent-ng-c3470662025="" class="show-for-medium ng-star-inserted"><iti-authored-content-layout _ngcontent-ng-c3470662025="" _nghost-ng-c4060669794=""><div _ngcontent-ng-c4060669794="" class="grid-x grid-margin-x grid-margin-y"><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/about-domain-names-2018-09-12-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Learn About Domain Names" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">S’informer sur les noms de domaine</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/domain-name-registrants-2017-10-17-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - I Need Help With a Domain Name" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">J’ai besoin d’aide avec un nom de domaine</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/fr/help/talk-with-someone" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - I Need to Talk to Someone" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">J’ai besoin de parler avec quelqu’un</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/nsp-registrars-2020-02-04-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Accredited Registrar Help" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Aide pour les bureaux d’enregistrement accrédités</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/nsp-registry-operators-2020-09-02-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Registry Operator Help" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Aide pour les opérateurs de registre</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/ombuds" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - ICANN Ombudsman" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Ombudsman de l’ICANN</h3></div></a></div></iti-authored-card-set-card></div></div></iti-authored-content-layout></div><div _ngcontent-ng-c3470662025="" class="show-for-small-only ng-star-inserted"><iti-authored-content-layout _ngcontent-ng-c3470662025="" _nghost-ng-c4060669794=""><div _ngcontent-ng-c4060669794="" class="grid-x grid-margin-x grid-margin-y"><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/about-domain-names-2018-09-12-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Learn About Domain Names" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">S’informer sur les noms de domaine</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/domain-name-registrants-2017-10-17-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - I Need Help With a Domain Name" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">J’ai besoin d’aide avec un nom de domaine</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/fr/help/talk-with-someone" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - I Need to Talk to Someone" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">J’ai besoin de parler avec quelqu’un</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/nsp-registrars-2020-02-04-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Accredited Registrar Help" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Aide pour les bureaux d’enregistrement accrédités</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/resources/pages/nsp-registry-operators-2020-09-02-fr" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - Registry Operator Help" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Aide pour les opérateurs de registre</h3></div></a></div></iti-authored-card-set-card></div><div _ngcontent-ng-c4060669794="" class="content-item cell medium-4 ng-star-inserted"><iti-authored-card-set-card _nghost-ng-c2325350742="" class="ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card-container"><a _ngcontent-ng-c2325350742="" itisharedtorouterlink="" href="/ombuds" target="_self" class="wrapper-link ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="card card-soft icon-card ng-star-inserted"><div _ngcontent-ng-c2325350742="" class="cell card-image ng-star-inserted"><iti-shared-responsive-image _ngcontent-ng-c2325350742="" class="tile tile__image" _nghost-ng-c1340023787=""><picture _ngcontent-ng-c1340023787=""><source _ngcontent-ng-c1340023787="" media="(max-width: 39.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg"><source _ngcontent-ng-c1340023787="" media="(min-width: 40em) and (max-width: 63.9375em)" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg"><img _ngcontent-ng-c1340023787="" alt="card image - ICANN Ombudsman" srcset="https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg" loading="lazy" class="card-image"></picture></iti-shared-responsive-image></div><h3 _ngcontent-ng-c2325350742="" class="card-title cell">Ombudsman de l’ICANN</h3></div></a></div></iti-authored-card-set-card></div></div></iti-authored-content-layout></div></div></iti-authored-content-cardset-wrapper></iti-authored-card-set></iti-authored-content-renderer><iti-authored-content-renderer class="ng-star-inserted"><iti-authored-section _nghost-ng-c4050546724="" class="ng-star-inserted"><iti-authored-content-common-header _ngcontent-ng-c4050546724="" _nghost-ng-c353451689=""><iti-authored-content-headline _ngcontent-ng-c353451689="" class="ng-star-inserted"><h2 id="303d76f" class="ng-star-inserted">Comment déposer une plainte ?</h2></iti-authored-content-headline></iti-authored-content-common-header><div _ngcontent-ng-c4050546724="" class="wysiwyg-output ng-star-inserted"><p>Sachez que les plaintes déposées auprès de l’équipe compétente sont résolues plus rapidement. Lisez ce qui suit pour déterminer quelle option répond le mieux à vos besoins.</p> <p><strong>Plaintes pour non-conformité contractuelle<br></strong>Si votre plainte concerne une entité qui gère l’enregistrement des noms de domaine - autrement dit, les bureaux d’enregistrement et les opérateurs de registre - c’est par ici que vous devez commencer. Parmi les plaintes courantes dans cette catégorie figurent les enquêtes des bureaux d’enregistrement sur des cas d’utilisation abusive des noms de domaine, les demandes de renouvellement ou de transfert de noms de domaine et les problèmes liés à l’affichage public d’informations relatives à l’enregistrement de noms de domaine. L’ICANN ne peut pas vous aider à résoudre des problèmes liés aux contenus web, au spam ou à l’accès à Internet.<br><strong><a class="icon-chevron" href="/fr/compliance/complaint">Déposer une plainte concernant un nom de domaine</a></strong></p> <p><strong>Bureau de l’Ombudsman<br></strong>Les membres de la communauté Internet qui estiment avoir été traités injustement par le personnel de l’organisation ICANN, le Conseil d’administration ou un groupe de la communauté de l’ICANN peuvent s’adresser à l’Ombudsman pour qu’il mène une enquête et facilite la résolution du problème. Les enquêtes de l’Ombudsman sont confidentielles et indépendantes de l’ICANN.<br><strong><a class="icon-chevron" href="/ombuds">Contacter l’Ombudsman</a></strong></p> <p><strong>Bureau des plaintes</strong><br>Le Bureau des plaintes s’occupe des plaintes relatives à l’organisation ICANN qui ne relèvent d’aucun mécanisme de traitement de plaintes existant, par exemple : <a href="/fr/compliance/complaint">la conformité contractuelle</a>, <a href="/resources/pages/accountability/reconsideration-en">la demande de réexamen</a> et <a href="/ombuds">l’Ombudsman</a>. Il peut s’agir de plaintes concernant la manière dont une demande a été traitée, un processus qui semble être interrompu, le traitement insuffisant d’un dossier ou tout autre affaire susceptible d’être associée à un problème de nature systémique.<br><strong><a class="icon-chevron" href="/complaints-office">Déposer une plainte</a></strong></p></div></iti-authored-section></iti-authored-content-renderer><iti-authored-content-renderer class="ng-star-inserted"><iti-authored-section _nghost-ng-c4050546724="" class="ng-star-inserted"><iti-authored-content-common-header _ngcontent-ng-c4050546724="" _nghost-ng-c353451689=""><iti-authored-content-headline _ngcontent-ng-c353451689="" class="ng-star-inserted"><h2 id="1b77f04" class="ng-star-inserted">Autres ressources pour les parties prenantes</h2></iti-authored-content-headline></iti-authored-content-common-header><div _ngcontent-ng-c4050546724="" class="wysiwyg-output ng-star-inserted"><p><strong>L’ICANN dispose d’un processus permettant de demander la publication de documents qui n’ont pas encore été mis à la disposition du public.</strong></p> <p><em>Politique de divulgation d’informations documentaires (DIDP)<br></em>Toute personne ou entité a le droit de demander des informations relatives aux activités opérationnelles de l’ICANN figurant dans des documents qui n'ont pas encore été publiés. Ces documents doivent se trouver sous le contrôle de l’ICANN. Certains types d’informations sensibles sont exclus de cette politique.<br><strong><a class="icon-chevron" href="/resources/pages/didp-2012-02-25-en">En savoir plus sur la DIDP</a></strong></p> <p><strong>Si vous estimez avoir été lésé par une mesure de l’organisation ICANN ou du Conseil d’administration qui n’a pas été prise dans le respect des règles, l’ICANN dispose de deux mécanismes permettant d’engager la responsabilité de l’ICANN.</strong></p> <p><em>Demandes de réexamen<br></em>Toute personne ou entité affectée de manière significative et préjudiciable par une quelconque action ou inaction du Conseil d’administration ou de l’organisation ICANN prise en dehors des processus reconnus de l’ICANN, sans prendre en compte des informations importantes, ou bien en se basant sur des informations erronées ou inexactes, peut demander au Conseil d’administration un réexamen ou une réévaluation de ces actions ou inactions. Veuillez noter que le simple fait de ne pas apprécier une action ou une inaction ne constitue pas un motif de réexamen.<br><strong><a class="icon-chevron" href="/resources/pages/accountability/reconsideration-en">En savoir plus sur les demandes de réexamen</a></strong></p> <p><em>Processus de révision indépendante (IRP)<br></em>Toute personne ou entité affectée de manière significative et préjudiciable par une quelconque action ou inaction du Conseil d’administration ou de l’organisation ICANN jugée incompatible avec l’acte constitutif ou les statuts de l’ICANN peut demander un réexamen ou une réévaluation de cette action ou inaction.<br><strong><a class="icon-chevron" href="/resources/pages/irp-questions-2010-06-19-en">En savoir plus sur l’IRP</a></strong></p></div></iti-authored-section></iti-authored-content-renderer></iti-authored-content-with-widgets></iti-translate></section></div></main></div></div></iti-common-page-layout></iti-standard-page-layout-template></iti-generic-structured-page></iti-help-index><iti-shared-footer-beta data-footer="" _nghost-ng-c99674354="" class="ng-star-inserted"><iti-shared-footer-beta-v2 _ngcontent-ng-c99674354="" _nghost-ng-c938943326="" class="ng-star-inserted"><footer _ngcontent-ng-c938943326="" class="grid-x grid-margin-x breakout-background" dir="ltr"><div _ngcontent-ng-c938943326="" class="grid-x cell medium-12"><div _ngcontent-ng-c938943326="" class="cell large-5 small-12 footer--logo"><iti-fallback-image _ngcontent-ng-c938943326=""><picture><source type="image/webp" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-white-en_680x152.webp"><source type="image/png" srcset="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-white-en_680x152.webp"><img loading="lazy" alt="ICANN" role="presentation" src="https://itp.cdn.icann.org/assets/images/www-static/logo/icann-logo-tagline-white-en_680x152.webp"></picture></iti-fallback-image></div><div _ngcontent-ng-c938943326="" class="cell large-7 medium-12 small-12 footer--social"><h3 _ngcontent-ng-c938943326="" class="footer--header"> Connect with us </h3><div _ngcontent-ng-c938943326="" class="footer--social--links ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--social--x ng-star-inserted" href="https://x.com/icann">X</a><a _ngcontent-ng-c938943326="" class="footer--social--instagram ng-star-inserted" href="https://www.instagram.com/icannorg/">Instagram</a><a _ngcontent-ng-c938943326="" class="footer--social--facebook ng-star-inserted" href="https://www.facebook.com/icannorg">Facebook</a><a _ngcontent-ng-c938943326="" class="footer--social--youtube ng-star-inserted" href="https://www.youtube.com/user/ICANNnews">Youtube</a><a _ngcontent-ng-c938943326="" class="footer--social--linkedin ng-star-inserted" href="https://www.linkedin.com/company/icann">LinkedIn</a><a _ngcontent-ng-c938943326="" class="footer--social--flickr ng-star-inserted" href="https://www.flickr.com/photos/icann/">Flickr</a><a _ngcontent-ng-c938943326="" class="footer--social--soundcloud ng-star-inserted" href="https://www.soundcloud.com/icann/">Soundcloud</a></div><p _ngcontent-ng-c938943326="" class="footer--social--hub-link ng-star-inserted"><a _ngcontent-ng-c938943326="" href="/resources/pages/social-media-2020-12-14-en" class="ng-star-inserted">Explore Our Social Media Hub and Follow Us on ICANN's Official Accounts</a></p></div></div><div _ngcontent-ng-c938943326="" class="grid-x medium-12 cell footer--links"><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Who We Are</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/beginners">ICANN For Beginners</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="https://learn.icann.org/">ICANN Learn</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/about/participate">Participate</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/diversity-en">Diversity at ICANN</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/pages/groups-2012-02-06-en">Groups</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/board/directors">Board Members</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/ceo-corner">CEO Corner</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/organization">Staff</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/careers">Careers</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/dprd">Public Responsibility</a></li></ul></div><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Contact Us</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/locations">Locations</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/pages/report-security-issues-2018-05-24-en">Report Security Issues</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/contact/certificate-authority">Certificate Authority</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/pages/contact-f2-2012-02-25-en">Registry Liaison</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/ombuds">Ombuds</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/complaints-office">Complaints Office</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/media-en">Media Resources</a></li></ul></div><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Accountability and Transparency</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/news/in-focus/accountability/mechanisms">Accountability Mechanisms</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/about/transparency">Document Disclosure</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/pages/irp-2012-02-25-en">Independent Review Process</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/pages/accountability/reconsideration-en">Request for Reconsideration</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/ec">Empowered Community</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/employee-anonymous-hotline-policy-procedures-whistleblower">Employee Anonymous Hotline Policy and Procedures</a></li></ul></div><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Governance</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/governance">Governance Documents</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/about/agreements">Agreements</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/reviews/org">Organizational Reviews</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/resources/reviews/aoc">Specific Reviews</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/about/annual-report">Annual Report</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/about/financials">Financials</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/about/planning">Planning</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/news/rfps">RFPs</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/news/litigation">Litigation</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/news/correspondence">Correspondence</a></li></ul></div><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Help</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/help">I Need Help</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/help/dispute-resolution">Dispute Resolution</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/help/dndr">Domain Name Dispute Resolution</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/en/help/name-collision">Name Collision</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="https://whois.icann.org/en">ICANN Lookup</a></li><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="https://rdrs.icann.org/">Registration Data Request Service (RDRS)</a></li></ul></div><div _ngcontent-ng-c938943326="" class="cell large-2 medium-4 small-12 ng-star-inserted"><h3 _ngcontent-ng-c938943326="" class="footer--links--title">Data Protection</h3><ul _ngcontent-ng-c938943326="" class="footer--links--submenu"><li _ngcontent-ng-c938943326="" class="ng-star-inserted"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/privacy">Data Privacy Practices</a></li></ul></div></div><div _ngcontent-ng-c938943326="" class="grid-x cell footer--copyrights medium-12"><div _ngcontent-ng-c938943326="" class="cell large-5 medium-6 small-12"><span _ngcontent-ng-c938943326="">© Internet Corporation for Assigned Names and Numbers</span></div><div _ngcontent-ng-c938943326="" class="cell large-auto medium-6 hide-for-small-only footer--copyrights--links"><a _ngcontent-ng-c938943326="" class="footer--link small-12 ng-star-inserted" href="/privacy/policy">Privacy Policy</a><a _ngcontent-ng-c938943326="" class="footer--link small-12 ng-star-inserted" href="/privacy/tos">Terms of Service</a><a _ngcontent-ng-c938943326="" class="footer--link small-12 ng-star-inserted" href="/privacy/cookies">Cookie Policy</a></div><div _ngcontent-ng-c938943326="" class="cell show-for-small-only small-12 footer--copyrights--links"><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/privacy/policy">Privacy Policy</a><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/privacy/tos">Terms of Service</a><a _ngcontent-ng-c938943326="" class="footer--link ng-star-inserted" href="/privacy/cookies">Cookie Policy</a></div></div></footer></iti-shared-footer-beta-v2></iti-shared-footer-beta></div></iti-root> <link rel="modulepreload" href="chunk-KGVURXJ7.js"><link rel="modulepreload" href="chunk-D4OQ7EUZ.js"><link rel="modulepreload" href="chunk-MTBWANEV.js"><link rel="modulepreload" href="chunk-DX5I6CZU.js"><link rel="modulepreload" href="chunk-D4A2PTZF.js"><link rel="modulepreload" href="chunk-VCAJZR7P.js"><link rel="modulepreload" href="chunk-4CP2SPXO.js"><link rel="modulepreload" href="chunk-WPHKNVOT.js"><link rel="modulepreload" href="chunk-FZ2UDI4B.js"><link rel="modulepreload" href="chunk-AVTCRT3T.js"><script src="polyfills-7VXN5CO4.js" type="module"></script><script src="scripts-46WXS36Y.js" defer=""></script><script src="main-N7PIUFHA.js" type="module"></script> <script id="ng-state" type="application/json">{"config-api":{"SPA_URL":"http://localhost:8989","RELATIVE_URL_HOST":"/","API_URL":"http://iti-dotcms-live1-lax-prod:8080","APP_RELEASE":"4.0.0-5509-961566","RELEASE_STAGE":"production","GRAPHQL_URL":"http://localhost:11080","DEBOUNCE_TIME":300,"VERSION_CHECK_INTERVAL":3600000,"FORM_SUBMISSION_URL":"https://comment.icann.org/forms/proceeding/","AUTH_AUTHENTICATION_ENDPOINT":"https://account.icann.org","AUTH_CLIENT_ID":"0oa9o9k9rp8VUcyJL2p7","TRANSFORM_RELATIVE_CONTENT_URLS":true,"BANNER_MENU_API_ENABLED":false,"GENERIC_RELATED_ROUTE_EXTRA_ENABLED":false,"REDIRECTION_SERVICE_URL":"http://iti-redirection-service-lax-prod:80","REDIRECTION_SERVICE_ENABLED":true,"HEADER_SEARCH_ENABLED":false,"REVIEWS_V2_ENABLED":false,"USER_COOKIE_NAME":"sso_user","USER_COOKIE_PATH":"/","USER_COOKIE_DOMAIN":".icann.org","BETA_SITE_ENABLED":true,"HERO_BANNER_SUBSCRIPTION_URL":"https://subscribe.icann.org/subscriptions","PRIVACY_COOKIE_NAME":"acked_www_cookie_privacy_notification_mar_2021","PRIVACY_COOKIE_MAX_AGE":365,"CDN_HOSTS":["itp-qa.cdn.icann.org","itp-uat.cdn.icann.org","itp.cdn.icann.org"],"LOG_LEVEL":"info","TRANSFORM_LINK_DOMAINS":["icann.org"],"AUTH_CONTENT_CARDS_OPEN_IN_NEW_WINDOW":false,"SITE_NAME":"ICANN","BOARD_DIRECTORS_GET_COMMITTEES_FROM_STAFF_PROFILE":false,"RA_DOCUMENT_SORT_ITIW_1009":false,"ENGAGEMENT_CALENDAR_DATES_REVISED_DURATION":"P7D","ENGAGEMENT_CALENDAR_SHOW_REGISTER_NOW":true,"ENGAGEMENT_CALENDAR_REVISED_DATES_FLAG":true,"MATOMO_SRC_URL":"https://cdn.matomo.cloud/icann.matomo.cloud/container_dcxlZGo2.js","AUTHORED_CONTENT_TAXONOMY_ENABLED":true,"REGISTRY_AGREEMENTS_CONTRACTED_PARTIES_HEADER_ENABLED":false,"CSV_DOWNLOAD_SERVICE_ENABLED":true,"BLOG_AUTHOR_HONORIFIC_ENABLED":true,"DISABLE_COOKIE_NOTIFICATION":true,"MEGA_MENU_DATA":"{\n \"schemaVersion\": \"1.0.0\",\n \"menu\": [\n {\n \"name\": \"Get Started\",\n \"structure\": [\n {\n \"key\": \"IcannForBeginners\",\n \"title\": \"ICANN For Beginners\",\n \"type\": \"Link\",\n \"url\": \"/en/beginners\"\n },\n {\n \"key\": \"FellowshipProgram\",\n \"title\": \"Fellowship Program\",\n \"type\": \"Link\",\n \"url\": \"/fellowshipprogram\"\n },\n {\n \"key\": \"NextGenIcannProgram\",\n \"title\": \"NextGen@ICANN Program\",\n \"type\": \"Link\",\n \"url\": \"/public-responsibility-support/nextgen\"\n },\n {\n \"key\": \"History\",\n \"title\": \"History\",\n \"type\": \"Link\",\n \"url\": \"/history\"\n }\n ]\n },\n {\n \"name\": \"News and Media\",\n \"structure\": [\n {\n \"key\": \"Announcements\",\n \"title\": \"Announcements\",\n \"type\": \"Link\",\n \"url\": \"/en/announcements\"\n },\n {\n \"key\": \"Blogs\",\n \"title\": \"Blogs\",\n \"type\": \"Link\",\n \"url\": \"/en/blogs\"\n },\n {\n \"key\": \"MediaResources\",\n \"title\": \"Media Resources\",\n \"type\": \"Link\",\n \"url\": \"/media-en\"\n },\n {\n \"key\": \"PressReleases\",\n \"title\": \"Press Releases\",\n \"type\": \"Link\",\n \"url\": \"https://www.icann.org/resources/pages/press-releases-en\"\n },\n {\n \"key\": \"GlobalNewsletters\",\n \"title\": \"Global Newsletters\",\n \"type\": \"Link\",\n \"url\": \"https://info.icann.org/LP---Regional-Newsletter.html\"\n },\n {\n \"key\": \"NewsSubscriptions\",\n \"title\": \"ICANN News Subscriptions\",\n \"type\": \"Link\",\n \"url\": \"https://subscribe.icann.org/subscriptions\"\n },\n {\n \"key\": \"RegionalReports\",\n \"title\": \"Regional Reports\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/regional-reports\"\n }\n ]\n },\n {\n \"name\": \"Policy\",\n \"structure\": [\n {\n \"key\": \"Policy\",\n \"title\": \"Policy\",\n \"type\": \"Link\",\n \"url\": \"/policy\"\n },\n {\n \"key\": \"DevelopPolicy\",\n \"title\": \"Develop Policy\",\n \"type\": \"Link\",\n \"url\": \"/policy#how_is_policy_developed\"\n },\n {\n \"key\": \"OperationalDesignPhase\",\n \"title\": \"Operational Design Phase (ODP)\",\n \"type\": \"Link\",\n \"url\": \"/odp\"\n },\n {\n \"key\": \"ImplementPolicy\",\n \"title\": \"Implement Policy\",\n \"type\": \"Link\",\n \"url\": \"/policy/implementation\"\n }\n ]\n },\n {\n \"name\": \"Public Comment\",\n \"structure\": [\n {\n \"key\": \"PublicCommentHome\",\n \"title\": \"Public Comment Home\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment/\"\n },\n {\n \"key\": \"UpcomingProceedings\",\n \"title\": \"Upcoming Proceedings\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment/upcoming-proceedings\"\n },\n {\n \"key\": \"OpenProceedings\",\n \"title\": \"Open Proceedings\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment\"\n },\n {\n \"key\": \"ClosedProceedings\",\n \"title\": \"Closed Proceedings\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment/closed-proceedings\"\n },\n {\n \"key\": \"AboutPublicComment\",\n \"title\": \"About Public Comment\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment/about\"\n },\n {\n \"key\": \"OtherPublicConsultations\",\n \"title\": \"Other Public Consultations\",\n \"type\": \"Link\",\n \"url\": \"/en/public-comment/other-public-consultations\"\n }\n ]\n },\n {\n \"name\": \"Resources\",\n \"structure\": [\n {\n \"key\": \"Resources\",\n \"title\": \"Resources\",\n \"type\": \"Link\",\n \"url\": \"/resources\"\n },\n {\n \"key\": \"BoardActivitiesAndMeetings\",\n \"title\": \"Board Activities and Meetings\",\n \"type\": \"Link\",\n \"url\": \"/en/board-activities-and-meetings\"\n },\n {\n \"key\": \"AccountabilityMechanisms\",\n \"title\": \"Accountability Mechanisms\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/mechanisms-2014-03-20-en\"\n },\n {\n \"key\": \"Registrars\",\n \"title\": \"Registrars\",\n \"type\": \"Link\",\n \"url\": \"/en/resources/registrars\"\n },\n {\n \"key\": \"RegistryOperators\",\n \"title\": \"Registry Operators\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/registries-46-2012-02-25-en\"\n },\n {\n \"key\": \"DomainNameRegistrants\",\n \"title\": \"Domain Name Registrants\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/domain-name-registrants-2017-06-20-en\"\n },\n {\n \"key\": \"ContractualCompliance\",\n \"title\": \"Contractual Compliance\",\n \"type\": \"Link\",\n \"url\": \"/en/resources/compliance\"\n },\n {\n \"key\": \"DomainNameSecurityThreats\",\n \"title\": \"Domain Name Security Threats\",\n \"type\": \"Link\",\n \"url\": \"/dns-security-threat\"\n },\n {\n \"key\": \"PrivacyProxyServices\",\n \"title\": \"Privacy and Proxy Services\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/pp-services-2017-08-31-en\"\n },\n {\n \"key\": \"GovernmentEngagement\",\n \"title\": \"Government Engagement\",\n \"type\": \"Link\",\n \"url\": \"/en/government-engagement\"\n },\n {\n \"key\": \"Careers\",\n \"title\": \"Careers\",\n \"type\": \"Link\",\n \"url\": \"/en/careers\"\n },\n {\n \"key\": \"ComplaintsOffice\",\n \"title\": \"Complaints Office\",\n \"type\": \"Link\",\n \"url\": \"/complaints-office\"\n },\n {\n \"key\": \"INeedHelp\",\n \"title\": \"I Need Help\",\n \"type\": \"Link\",\n \"url\": \"/en/help\"\n },\n {\n \"key\": \"PhotoMosaic\",\n \"title\": \"ICANN 25th Anniversary Photo Mosaic\",\n \"type\": \"Link\",\n \"url\": \"/icann-photo-mosaic\"\n }\n ]\n },\n {\n \"name\": \"Community\",\n \"structure\": [\n {\n \"key\": \"Community\",\n \"title\": \"Community\",\n \"type\": \"Link\",\n \"url\": \"/en/community\"\n },\n {\n \"key\": \"EngagementCalendar\",\n \"title\": \"Engagement Calendar\",\n \"type\": \"Link\",\n \"url\": \"/en/engagement-calendar\"\n },\n {\n \"key\": \"ASO\",\n \"title\": \"Address Supporting Organization (ASO)\",\n \"type\": \"Link\",\n \"url\": \"https://aso.icann.org/\"\n },\n {\n \"key\": \"CCNSO\",\n \"title\": \"Country Code Names Supporting Organization (ccNSO)\",\n \"type\": \"Link\",\n \"url\": \"https://ccnso.icann.org/\"\n },\n {\n \"key\": \"GNSO\",\n \"title\": \"Generic Names Supporting Organization (GNSO)\",\n \"type\": \"Link\",\n \"url\": \"https://gnso.icann.org/\"\n },\n {\n \"key\": \"ALAC\",\n \"title\": \"At-Large Advisory Committee (ALAC)\",\n \"type\": \"Link\",\n \"url\": \"https://atlarge.icann.org/\"\n },\n {\n \"key\": \"GAC\",\n \"title\": \"Governmental Advisory Committee (GAC)\",\n \"type\": \"Link\",\n \"url\": \"https://gac.icann.org/\"\n },\n {\n \"key\": \"RSSAC\",\n \"title\": \"Root Server System Advisory Committee (RSSAC)\",\n \"type\": \"Link\",\n \"url\": \"/en/rssac\"\n },\n {\n \"key\": \"SSAC\",\n \"title\": \"Security and Stability Advisory Committee (SSAC)\",\n \"type\": \"Link\",\n \"url\": \"/en/ssac\"\n }\n ]\n },\n {\n \"name\": \"Quicklinks\",\n \"structure\": [\n {\n \"key\": \"BoardMeetings\",\n \"title\": \"Board Activites and Meetings\",\n \"type\": \"Link\",\n \"url\": \"/en/board-activities-and-meetings\"\n },\n {\n \"key\": \"DataProtectionPrivacy\",\n \"title\": \"Data Protection and Privacy\",\n \"type\": \"Link\",\n \"url\": \"/dataprotectionprivacy\"\n },\n {\n \"key\": \"DomainNameRegistrants\",\n \"title\": \"Domain Name Registrants\",\n \"type\": \"Link\",\n \"url\": \"/resources/pages/domain-name-registrants-2017-06-20-en\"\n },\n {\n \"key\": \"EngagementCalendar\",\n \"title\": \"Engagement Calendar\",\n \"type\": \"Link\",\n \"url\": \"/en/engagement-calendar\"\n },\n {\n \"key\": \"IANAServices\",\n \"title\": \"IANA Services\",\n \"type\": \"Link\",\n \"url\": \"https://www.iana.org/\"\n },\n {\n \"key\": \"ICANNAcronymsAndTerms\",\n \"title\": \"ICANN Acronyms and Terms\",\n \"type\": \"Link\",\n \"url\": \"/en/icann-acronyms-and-terms\"\n },\n {\n \"key\": \"ICANNGrantProgram\",\n \"title\": \"ICANN Grant Program\",\n \"type\": \"Link\",\n \"url\": \"/grant-program-en\"\n },\n {\n \"key\": \"NewgTLDs\",\n \"title\": \"New gTLD Program\",\n \"type\": \"Link\",\n \"url\": \"https://newgtldprogram.icann.org/\"\n },\n {\n \"key\": \"PTI\",\n \"title\": \"Public Technical Identifiers (PTI)\",\n \"type\": \"Link\",\n \"url\": \"https://pti.icann.org/\"\n },\n {\n \"key\": \"OpenDataPlatform\",\n \"title\": \"Open Data\",\n \"type\": \"Link\",\n \"url\": \"http://opendata.icann.org/\"\n },\n {\n \"key\": \"QuestionAboutADomainName\",\n \"title\": \"Question About A Domain Name?\",\n \"type\": \"Link\",\n \"url\": \"/compliance/complaint\"\n },\n {\n \"key\": \"TechnologyAtIcann\",\n \"title\": \"Technology @ ICANN\",\n \"type\": \"Link\",\n \"url\": \"/technology\"\n },\n {\n \"key\": \"WSIS20Outreach\",\n \"title\": \"WSIS+20 Outreach Network\",\n \"type\": \"Link\",\n \"url\": \"/en/government-engagement/wsis20-outreach-network\"\n }\n ]\n }\n ]\n}","FOOTER_DATA":"{\n \"schemaVersion\": \"1.0.0\",\n \"socialMedia\": [\n {\n \"title\": \"X\",\n \"url\": \"https://x.com/icann\",\n \"className\": \"footer--social--x\"\n },\n {\n \"title\": \"Instagram\",\n \"url\": \"https://www.instagram.com/icannorg/\",\n \"className\": \"footer--social--instagram\"\n },\n {\n \"title\": \"Facebook\",\n \"url\": \"https://www.facebook.com/icannorg\",\n \"className\": \"footer--social--facebook\"\n },\n {\n \"title\": \"Youtube\",\n \"url\": \"https://www.youtube.com/user/ICANNnews\",\n \"className\": \"footer--social--youtube\"\n },\n {\n \"title\": \"LinkedIn\",\n \"url\": \"https://www.linkedin.com/company/icann\",\n \"className\": \"footer--social--linkedin\"\n },\n {\n \"title\": \"Flickr\",\n \"url\": \"https://www.flickr.com/photos/icann/\",\n \"className\": \"footer--social--flickr\"\n },\n {\n \"title\": \"Soundcloud\",\n \"url\": \"https://www.soundcloud.com/icann/\",\n \"className\": \"footer--social--soundcloud\"\n }\n ],\n \"socialMediaHub\": {\n \"url\": \"/resources/pages/social-media-2020-12-14-en\",\n \"title\": \"Explore Our Social Media Hub and Follow Us on ICANN's Official Accounts\"\n },\n \"privacyPolicy\": {\n \"title\": \"Privacy Policy\",\n \"url\": \"/privacy/policy\"\n },\n \"termsOfService\": {\n \"title\": \"Terms of Service\",\n \"url\": \"/privacy/tos\"\n },\n \"cookiePolicy\": {\n \"title\": \"Cookie Policy\",\n \"url\": \"/privacy/cookies\"\n },\n \"sections\": [\n {\n \"name\": \"Who We Are\",\n \"structure\": [\n {\n \"title\": \"ICANN For Beginners\",\n \"url\": \"/en/beginners\",\n \"routerLink\": true\n },\n {\n \"title\": \"ICANN Learn\",\n \"url\": \"https://learn.icann.org/\"\n },\n {\n \"title\": \"Participate\",\n \"url\": \"/en/about/participate\"\n },\n {\n \"title\": \"Diversity at ICANN\",\n \"url\": \"/diversity-en\"\n },\n {\n \"title\": \"Groups\",\n \"url\": \"/resources/pages/groups-2012-02-06-en\"\n },\n {\n \"title\": \"Board Members\",\n \"url\": \"/en/board/directors\",\n \"routerLink\": true\n },\n {\n \"title\": \"CEO Corner\",\n \"url\": \"/en/ceo-corner\",\n \"routerLink\": true\n },\n {\n \"title\": \"Staff\",\n \"url\": \"/organization\"\n },\n {\n \"title\": \"Careers\",\n \"url\": \"/en/careers\",\n \"routerLink\": true\n },\n {\n \"title\": \"Public Responsibility\",\n \"url\": \"/dprd\"\n }\n ]\n },\n {\n \"name\": \"Contact Us\",\n \"structure\": [\n {\n \"title\": \"Locations\",\n \"url\": \"/locations\"\n },\n {\n \"title\": \"Report Security Issues\",\n \"url\": \"/resources/pages/report-security-issues-2018-05-24-en\"\n },\n {\n \"title\": \"Certificate Authority\",\n \"url\": \"/contact/certificate-authority\"\n },\n {\n \"title\": \"Registry Liaison\",\n \"url\": \"/resources/pages/contact-f2-2012-02-25-en\"\n },\n {\n \"title\": \"Ombuds\",\n \"url\": \"/ombuds\"\n },\n {\n \"title\": \"Complaints Office\",\n \"url\": \"/complaints-office\"\n },\n {\n \"title\": \"Media Resources\",\n \"url\": \"/media-en\"\n }\n ]\n },\n {\n \"name\": \"Accountability and Transparency\",\n \"structure\": [\n {\n \"title\": \"Accountability Mechanisms\",\n \"url\": \"/en/news/in-focus/accountability/mechanisms\"\n },\n {\n \"title\": \"Document Disclosure\",\n \"url\": \"/en/about/transparency\"\n },\n {\n \"title\": \"Independent Review Process\",\n \"url\": \"/resources/pages/irp-2012-02-25-en\"\n },\n {\n \"title\": \"Request for Reconsideration\",\n \"url\": \"/resources/pages/accountability/reconsideration-en\"\n },\n {\n \"title\": \"Empowered Community\",\n \"url\": \"/ec\"\n },\n {\n \"title\": \"Employee Anonymous Hotline Policy and Procedures\",\n \"url\": \"/employee-anonymous-hotline-policy-procedures-whistleblower\"\n }\n ]\n },\n {\n \"name\": \"Governance\",\n \"structure\": [\n {\n \"title\": \"Governance Documents\",\n \"url\": \"/en/governance\",\n \"routerLink\": true\n },\n {\n \"title\": \"Agreements\",\n \"url\": \"/en/about/agreements\"\n },\n {\n \"title\": \"Organizational Reviews\",\n \"url\": \"/resources/reviews/org\"\n },\n {\n \"title\": \"Specific Reviews\",\n \"url\": \"/resources/reviews/aoc\"\n },\n {\n \"title\": \"Annual Report\",\n \"url\": \"/about/annual-report\"\n },\n {\n \"title\": \"Financials\",\n \"url\": \"/en/about/financials\"\n },\n {\n \"title\": \"Planning\",\n \"url\": \"/en/about/planning\"\n },\n {\n \"title\": \"RFPs\",\n \"url\": \"/en/news/rfps\"\n },\n {\n \"title\": \"Litigation\",\n \"url\": \"/en/news/litigation\"\n },\n {\n \"title\": \"Correspondence\",\n \"url\": \"/en/news/correspondence\"\n }\n ]\n },\n {\n \"name\": \"Help\",\n \"structure\": [\n {\n \"title\": \"I Need Help\",\n \"url\": \"/en/help\",\n \"routerLink\": true\n },\n {\n \"title\": \"Dispute Resolution\",\n \"url\": \"/en/help/dispute-resolution\"\n },\n {\n \"title\": \"Domain Name Dispute Resolution\",\n \"url\": \"/en/help/dndr\"\n },\n {\n \"title\": \"Name Collision\",\n \"url\": \"/en/help/name-collision\"\n },\n {\n \"title\": \"ICANN Lookup\",\n \"url\": \"https://whois.icann.org/en\"\n },\n {\n \"title\": \"Registration Data Request Service (RDRS)\",\n \"url\": \"https://rdrs.icann.org/\"\n }\n ]\n },\n {\n \"name\": \"Data Protection\",\n \"structure\": [\n {\n \"title\": \"Data Privacy Practices\",\n \"url\": \"/privacy\"\n }\n ]\n }\n ]\n}"},"globalMessage-{\"languageTag\":\"fr\"}":{"data":{"globalMessageOperations":{"__typename":"GlobalMessageOperations","messages":[]}},"loading":false,"networkStatus":7},"generic-structured-page-{\"authoredPageSlug\":\"help\",\"languageTag\":\"fr\"}":{"data":{"authoredContentOperations":{"__typename":"AuthoredContentOperations","content":{"__typename":"AuthoredContent","relatedGenericContent":[{"__typename":"GenericRelatedContent","topic":"Global Support Center (GSC)","publishDate":"2023-03-02","link":{"__typename":"ContentLink","title":"J’ai besoin de parler avec quelqu’un","contentType":"AuthoredContent","urlFragment":null,"urlArguments":[{"__typename":"KeyValue","key":"coreSubownerCanonicalId","value":"52c4e7d732dfd6065dd8ddf5a21cef0e4d1a00e4"},{"__typename":"KeyValue","key":"coreContentPurpose","value":"Generic Structured Page"},{"__typename":"KeyValue","key":"coreInternalOwnerId","value":"20"},{"__typename":"KeyValue","key":"coreContentPurposeCanonicalId","value":"3d1eeecc5e1f70593b2e54d1a8eec0acdc7dbc64"},{"__typename":"KeyValue","key":"languageTag","value":"fr"},{"__typename":"KeyValue","key":"coreContentPurposeId","value":"255503"},{"__typename":"KeyValue","key":"coreInternalOwner","value":"Global Domains and Strategy (GDS)"},{"__typename":"KeyValue","key":"coreContentPurposeSlugified","value":"generic-structured-page"},{"__typename":"KeyValue","key":"coreInternalOwnerCanonicalId","value":"fe73804e06ec283f7eae0f6e1749657b56efad2d"},{"__typename":"KeyValue","key":"coreInternalOwnerSlugified","value":"global-domains-and-strategy-gds"},{"__typename":"KeyValue","key":"coreSubownerSlugified","value":"global-domains-division-gdd-operations"},{"__typename":"KeyValue","key":"coreOwnerSlugified","value":"global-domains-and-strategy-gds"},{"__typename":"KeyValue","key":"webContentType","value":"Generic Structured Page"},{"__typename":"KeyValue","key":"coreTopic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"slug","value":"help/talk-with-someone"},{"__typename":"KeyValue","key":"subtopic","value":null},{"__typename":"KeyValue","key":"coreOwner","value":"Global Domains and Strategy (GDS)"},{"__typename":"KeyValue","key":"coreTopicCanonicalId","value":"6ab825a6e9cd0ecda61329257a9a4792cddd88b2"},{"__typename":"KeyValue","key":"coreTopicId","value":"248"},{"__typename":"KeyValue","key":"coreSubowner","value":"Global Domains Division (GDD) Operations"},{"__typename":"KeyValue","key":"coreTopicSlugified","value":"global-support-center-gsc"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"dmsId","value":"ca89f260-4e75-4849-bb7c-779484880dd6"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"coreOwnerCanonicalId","value":"4a293af7dca7e4f7d37e785baebd96c217c32c2c"},{"__typename":"KeyValue","key":"coreSubownerId","value":"61"},{"__typename":"KeyValue","key":"coreOwnerId","value":"29"}],"requestParameters":[]}},{"__typename":"GenericRelatedContent","topic":"Global Support Center (GSC)","publishDate":"2015-10-05","link":{"__typename":"ContentLink","title":"Centre international d'assistance de l'ICANN : nous sommes ici pour vous aider !","contentType":"Blog","urlFragment":null,"urlArguments":[{"__typename":"KeyValue","key":"languageTag","value":"fr"},{"__typename":"KeyValue","key":"slug","value":"icanns-global-support-center-were-here-to-help-5-10-2015-fr"}],"requestParameters":[]}},{"__typename":"GenericRelatedContent","topic":"Global Support Center (GSC)","publishDate":"2014-12-18","link":{"__typename":"ContentLink","title":"Division des domaines mondiaux - Calendrier des vacances","contentType":"Blog","urlFragment":null,"urlArguments":[{"__typename":"KeyValue","key":"languageTag","value":"fr"},{"__typename":"KeyValue","key":"slug","value":"global-domains-division-holiday-schedule-18-12-2014-fr"}],"requestParameters":[]}}],"languageVariants":[{"__typename":"AuthoredContent","title":"أنا بحاجة للمساعدة","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"ar","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"e87c2f2a-423b-4b4e-ba5b-915ba002d35f"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"ar"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}},{"__typename":"AuthoredContent","title":"Necesito ayuda","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"es","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"a11b1566-3d26-4a91-8080-7a14ed245691"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"es"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}},{"__typename":"AuthoredContent","title":"Мне нужна помощь","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"ru","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"27ef3a92-b43b-48d8-a25c-66a4cdf550ca"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"ru"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}},{"__typename":"AuthoredContent","title":"我需要帮助","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"zh","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"471a3f24-7465-4443-820f-2e72ddb31769"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"zh"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}},{"__typename":"AuthoredContent","title":"I Need Help","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"en","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"5bf249f7-197c-47c4-a2ca-0ea1aee4a686"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"en"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}},{"__typename":"AuthoredContent","title":"J’ai besoin d’aide","pageDate":"2022-12-13","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","languageTag":"fr","topic":"Global Support Center (GSC)","subtopic":null,"slug":"help","link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"b0c93f22-653c-4f00-baa9-236bf72dff9d"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"fr"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"}}],"title":"J’ai besoin d’aide","slug":"help","metaDescription":"Find help and resources for contracted parties, new gTLD applicants, and the Internet community at large.","description":null,"pageDate":"2022-12-13","languageTag":"fr","displayTitle":"J’ai besoin d’aide","displayDescription":"\u003Cp>Rencontrez-vous des difficultés avec votre nom de domaine ? Souhaitez-vous signaler un traitement injuste de la part de l’organisation ICANN ? Ou souhaitez-vous peut-être demander des informations ? Consultez cette page pour trouver la bonne réponse ou le contact approprié.\u003C/p>","headerBanner":null,"topic":"Global Support Center (GSC)","subtopic":null,"taxonomy":{},"link":{"__typename":"ContentLink","urlArguments":[{"__typename":"KeyValue","key":"dmsId","value":"b0c93f22-653c-4f00-baa9-236bf72dff9d"},{"__typename":"KeyValue","key":"topic","value":"Global Support Center (GSC)"},{"__typename":"KeyValue","key":"languageTag","value":"fr"},{"__typename":"KeyValue","key":"contentPurpose","value":"generic-structured-page"},{"__typename":"KeyValue","key":"slug","value":"help"},{"__typename":"KeyValue","key":"subtopic","value":null}],"contentType":"AuthoredContent"},"sectionData":[{"__typename":"AuthoredContentCardSet","type":"CardSet","hierarchy":"0","title":"Où puis-je me renseigner sur des questions spécifiques ?","description":"\u003Cp>Si vous connaissez le type de problème que vous rencontrez, choisissez l’une des catégories ci-dessous pour obtenir des informations utiles. En cas de doute, vous pouvez contacter directement un opérateur de l’ICANN.\u003C/p>","headerLevel":null,"trailingSeparator":false,"hideTitle":false,"cardClass":"card-soft","sectionLayout":"Columns3","limitCardsShown":false,"cards":[{"__typename":"AuthoredContentCardSetCard","date":null,"title":"S’informer sur les noms de domaine","description":null,"footer":null,"url":"/resources/pages/about-domain-names-2018-09-12-fr","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-learn-about-domain-names-13-12-2022-en.svg","altText":"card image - Learn About Domain Names"},"relatedContent":null},{"__typename":"AuthoredContentCardSetCard","date":null,"title":"J’ai besoin d’aide avec un nom de domaine","description":null,"footer":null,"url":"/resources/pages/domain-name-registrants-2017-10-17-fr","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-help-with-a-domain-name-13-12-2022-en.svg","altText":"card image - I Need Help With a Domain Name"},"relatedContent":null},{"__typename":"AuthoredContentCardSetCard","date":null,"title":"J’ai besoin de parler avec quelqu’un","description":null,"footer":null,"url":"/fr/help/talk-with-someone","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-i-need-to-talk-to-someone-13-12-2022-en.svg","altText":"card image - I Need to Talk to Someone"},"relatedContent":null},{"__typename":"AuthoredContentCardSetCard","date":null,"title":"Aide pour les bureaux d’enregistrement accrédités","description":null,"footer":null,"url":"/resources/pages/nsp-registrars-2020-02-04-fr","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-accredited-registrar-help-13-12-2022-en.svg","altText":"card image - Accredited Registrar Help"},"relatedContent":null},{"__typename":"AuthoredContentCardSetCard","date":null,"title":"Aide pour les opérateurs de registre","description":null,"footer":null,"url":"/resources/pages/nsp-registry-operators-2020-09-02-fr","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-registry-operator-help-13-12-2022-en.svg","altText":"card image - Registry Operator Help"},"relatedContent":null},{"__typename":"AuthoredContentCardSetCard","date":null,"title":"Ombudsman de l’ICANN","description":null,"footer":null,"url":"/ombuds","openInNewWindow":false,"labelTitle":null,"labelColour":null,"textVersion":"","displayInModal":false,"displayTranslationInformation":false,"image":{"__typename":"SplitImageConfig","smallCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg","mediumCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg","largeCdnUrl":"https://itp.cdn.icann.org/en/files/global-support-center-gsc/card-image-icann-ombudsman-13-12-2022-en.svg","altText":"card image - ICANN Ombudsman"},"relatedContent":null}],"moreLinks":[],"noResults":{"__typename":"AuthoredContentCardsNoResults","text":"Il n’y a pas de sujets d’actualité à afficher en ce moment. Pour être prévenu par email lorsque de nouveaux contenus sont ajoutés, consultez la rubrique ","link":"https://subscribe.icann.org/","label":"Abonnement aux actualités de l’ICANN."}},{"__typename":"AuthoredContentSection","type":"Section","hierarchy":"1","headerLevel":null,"name":"303d76f","title":"Comment déposer une plainte ?","preamble":"\u003Cp>Sachez que les plaintes déposées auprès de l’équipe compétente sont résolues plus rapidement. Lisez ce qui suit pour déterminer quelle option répond le mieux à vos besoins.\u003C/p>\n\u003Cp>\u003Cstrong>Plaintes pour non-conformité contractuelle\u003Cbr />\u003C/strong>Si votre plainte concerne une entité qui gère l’enregistrement des noms de domaine - autrement dit, les bureaux d’enregistrement et les opérateurs de registre - c’est par ici que vous devez commencer. Parmi les plaintes courantes dans cette catégorie figurent les enquêtes des bureaux d’enregistrement sur des cas d’utilisation abusive des noms de domaine, les demandes de renouvellement ou de transfert de noms de domaine et les problèmes liés à l’affichage public d’informations relatives à l’enregistrement de noms de domaine. L’ICANN ne peut pas vous aider à résoudre des problèmes liés aux contenus web, au spam ou à l’accès à Internet.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/fr/compliance/complaint\">Déposer une plainte concernant un nom de domaine\u003C/a>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Bureau de l’Ombudsman\u003Cbr />\u003C/strong>Les membres de la communauté Internet qui estiment avoir été traités injustement par le personnel de l’organisation ICANN, le Conseil d’administration ou un groupe de la communauté de l’ICANN peuvent s’adresser à l’Ombudsman pour qu’il mène une enquête et facilite la résolution du problème. Les enquêtes de l’Ombudsman sont confidentielles et indépendantes de l’ICANN.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/ombuds\">Contacter l’Ombudsman\u003C/a>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Bureau des plaintes\u003C/strong>\u003Cbr />Le Bureau des plaintes s’occupe des plaintes relatives à l’organisation ICANN qui ne relèvent d’aucun mécanisme de traitement de plaintes existant, par exemple : \u003Ca href=\"/fr/compliance/complaint\">la conformité contractuelle\u003C/a>, \u003Ca href=\"/resources/pages/accountability/reconsideration-en\">la demande de réexamen\u003C/a> et \u003Ca href=\"/ombuds\">l’Ombudsman\u003C/a>. Il peut s’agir de plaintes concernant la manière dont une demande a été traitée, un processus qui semble être interrompu, le traitement insuffisant d’un dossier ou tout autre affaire susceptible d’être associée à un problème de nature systémique.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/complaints-office\">Déposer une plainte\u003C/a>\u003C/strong>\u003C/p>","identifier":null,"trailingSeparator":false,"files":null},{"__typename":"AuthoredContentSection","type":"Section","hierarchy":"2","headerLevel":null,"name":"1b77f04","title":"Autres ressources pour les parties prenantes","preamble":"\u003Cp>\u003Cstrong>L’ICANN dispose d’un processus permettant de demander la publication de documents qui n’ont pas encore été mis à la disposition du public.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Politique de divulgation d’informations documentaires (DIDP)\u003Cbr />\u003C/em>Toute personne ou entité a le droit de demander des informations relatives aux activités opérationnelles de l’ICANN figurant dans des documents qui n'ont pas encore été publiés. Ces documents doivent se trouver sous le contrôle de l’ICANN. Certains types d’informations sensibles sont exclus de cette politique.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/resources/pages/didp-2012-02-25-en\">En savoir plus sur la DIDP\u003C/a>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Si vous estimez avoir été lésé par une mesure de l’organisation ICANN ou du Conseil d’administration qui n’a pas été prise dans le respect des règles, l’ICANN dispose de deux mécanismes permettant d’engager la responsabilité de l’ICANN.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Demandes de réexamen\u003Cbr />\u003C/em>Toute personne ou entité affectée de manière significative et préjudiciable par une quelconque action ou inaction du Conseil d’administration ou de l’organisation ICANN prise en dehors des processus reconnus de l’ICANN, sans prendre en compte des informations importantes, ou bien en se basant sur des informations erronées ou inexactes, peut demander au Conseil d’administration un réexamen ou une réévaluation de ces actions ou inactions. Veuillez noter que le simple fait de ne pas apprécier une action ou une inaction ne constitue pas un motif de réexamen.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/resources/pages/accountability/reconsideration-en\">En savoir plus sur les demandes de réexamen\u003C/a>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Processus de révision indépendante (IRP)\u003Cbr />\u003C/em>Toute personne ou entité affectée de manière significative et préjudiciable par une quelconque action ou inaction du Conseil d’administration ou de l’organisation ICANN jugée incompatible avec l’acte constitutif ou les statuts de l’ICANN peut demander un réexamen ou une réévaluation de cette action ou inaction.\u003Cbr />\u003Cstrong>\u003Ca class=\"icon-chevron\" href=\"/resources/pages/irp-questions-2010-06-19-en\">En savoir plus sur l’IRP\u003C/a>\u003C/strong>\u003C/p>","identifier":null,"trailingSeparator":false,"files":null}]}},"allLanguages":[{"__typename":"LanguageDetails","languageCode":"ar","language":"Arabic","primary":false},{"__typename":"LanguageDetails","languageCode":"da","language":"dansk","primary":false},{"__typename":"LanguageDetails","languageCode":"de","language":"Deutsch","primary":false},{"__typename":"LanguageDetails","languageCode":"en","language":"English","primary":false},{"__typename":"LanguageDetails","languageCode":"es","language":"Spanish","primary":false},{"__typename":"LanguageDetails","languageCode":"fa","language":"فارسی","primary":false},{"__typename":"LanguageDetails","languageCode":"fr","language":"French","primary":false},{"__typename":"LanguageDetails","languageCode":"hi","language":"हिन्दी","primary":false},{"__typename":"LanguageDetails","languageCode":"hy","language":"Հայերեն","primary":false},{"__typename":"LanguageDetails","languageCode":"id","language":"Bahasa Indonesia","primary":false},{"__typename":"LanguageDetails","languageCode":"it","language":"Italiano","primary":false},{"__typename":"LanguageDetails","languageCode":"ja","language":"日本語","primary":false},{"__typename":"LanguageDetails","languageCode":"ko","language":"한국어","primary":false},{"__typename":"LanguageDetails","languageCode":"ms","language":"Bahasa Melayu","primary":false},{"__typename":"LanguageDetails","languageCode":"nl","language":"Nederlands","primary":false},{"__typename":"LanguageDetails","languageCode":"pt","language":"Português","primary":false},{"__typename":"LanguageDetails","languageCode":"ru","language":"Russian","primary":false},{"__typename":"LanguageDetails","languageCode":"si","language":"සිංහල","primary":false},{"__typename":"LanguageDetails","languageCode":"sw","language":"Kiswahili","primary":false},{"__typename":"LanguageDetails","languageCode":"ta","language":"தமிழ்","primary":false},{"__typename":"LanguageDetails","languageCode":"te","language":"తెలుగు","primary":false},{"__typename":"LanguageDetails","languageCode":"th","language":"ไทย","primary":false},{"__typename":"LanguageDetails","languageCode":"tr","language":"Türkçe","primary":false},{"__typename":"LanguageDetails","languageCode":"uk","language":"Українською","primary":false},{"__typename":"LanguageDetails","languageCode":"ur","language":"اردو","primary":false},{"__typename":"LanguageDetails","languageCode":"zh","language":"Chinese","primary":false}]},"loading":false,"networkStatus":7}}</script><script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'9258f4e11af791cc',t:'MTc0Mjg0ODU0My4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body></html>