CINXE.COM
Measuring sales impact | Twitter Help Center
<!DOCTYPE html> <!--[if lt IE 8 ]><html class="ie6" lang="en" dir='ltr'> <![endif]--> <!--[if IE 8 ]><html class="ie8" lang="en" dir='ltr'> <![endif]--> <!--[if (gt IE 8)|!(IE)]><!--><html lang="en" dir="ltr"><!--<![endif]--> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://support.twitter.com/articles/20170410","20161116054348","https://web.archive.org/","web","/_static/", "1479275028"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <!--[if lt IE 8]> <meta HTTP-EQUIV="REFRESH" content="0; url='/badbrowser'"> <![endif]--> <meta charset="UTF-8"> <title>Measuring sales impact | Twitter Help Center</title> <meta content="<h3>How we measure the quality of Tweets from brands</h3> <p>We measure the performance of brands' Tweets (both Promoted and organic) to help them provide high-quality ads and content that is more in" name="description"/> <meta name="twitter:widgets:csp" content="on"> <meta name="twitter:card" content="summary"/> <meta name="twitter:title" content="Measuring sales impact"/> <meta name="twitter:url" content="https://web.archive.org/web/20161116054348im_/https://support.twitter.com/articles/20170410"/> <meta name="twitter:description" content=" How we measure the effectiveness of Tweets from brands We measure the performance of brands&amp;#39; Tweets (both Promoted and organic) to help them provide high-quality ads and content th"/> <meta name="twitter:creator" content="Support"/> <meta name="twitter:site" content="@support"/> <meta name="twitter:image" content="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-120x120-a2013dc98b3febfcde5a4e2a3ffe663ed0a2de82404421373e36c3070cd49d08.png"/> <link rel="alternate" hreflang="en" href="https://web.archive.org/web/20161116054348/https://support.twitter.com/articles/20170410"/> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"/> <link rel="canonical" href="https://web.archive.org/web/20161116054348/https://help.twitter.com/articles/20170410?lang=en"/> <link rel="shortcut icon" type="image/x-icon" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/favicon-d8eb620bfbb5dc6769f6bf18a8c3b3231af2739e80d573cf3bb7f33805c5293e.ico"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-57x57-5bc051346b4b9f17d7053222642948b36c28ae14c8be3b526b020b88151afb9a.png" sizes="57x57"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-60x60-1a16ced2e02b5d8c7341a2f0b6e32d4a473df71d0cc7f3b1f1ea56939d101f2f.png" sizes="60x60"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-72x72-d3c87a68e63a717a22c45cd1767f5fd716481e4116f8022bbace07f6e30b2a30.png" sizes="72x72"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-76x76-3d8babf9b6853837984aefa33fb415a62b77efba5d01a48d7cb9a27a0138b13b.png" sizes="76x76"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-114x114-39d16d7a1866f2fe4ae7e36fa043d480dc3b25c35d742147b75ec4d10ebadab9.png" sizes="114x114"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-120x120-a2013dc98b3febfcde5a4e2a3ffe663ed0a2de82404421373e36c3070cd49d08.png" sizes="120x120"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-144x144-8ee4351a435e6cd78c74f5b722af461a679fdd202fcaa329f5064084c7d49d0c.png" sizes="144x144"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-152x152-5b9fa7a1cc30c2818d9f077f2012293290f74b19254a255e53903c5bdf6163dc.png" sizes="152x152"/> <link rel="apple-touch-icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/apple-touch-icon-180x180-8a010ef468f1259b17f526fa71bab7ee6f7e012d8c1a2d29c775fbbcfe117f44.png" sizes="180x180"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/favicon-32x32-b69d19f2bf55306a268776b4c97e345ab698b7ff4d95b705468aab116b28fd28.png" sizes="32x32"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/android-chrome-192x192-dfad7232d1e159ad8de2eccd6d33c13cd58a34ebbba8f077e9f0ec5e7204c1aa.png" sizes="192x192"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/favicon-96x96-19d6dfcdba9d958edf1e7f27486f9e6e4946c82440692ac5a7f7e9a10b084617.png" sizes="96x96"/> <link rel="icon" type="image/png" href="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/favicon-16x16-56a20d69de9e224a002699ec4a19698252320efcff2ce31524c5b6a4ba21bdc2.png" sizes="16x16"/> <link rel="manifest" type="application/json" href="https://web.archive.org/web/20161116054348/https://hca.twimg.com/assets/manifest-1a7f29306eca1697a51df13a8de402b6bd7e916a2cc8bdf960bdc24343dcab19.json"/> <meta name="apple-mobile-web-app-title" content="Twitterサポート"> <meta name="application-name" content="Twitterサポート"> <meta name="msapplication-TileColor" content="#55acee"> <meta name="msapplication-TileImage" content="https://hca.twimg.com/assets/mstile-144x144-8ee4351a435e6cd78c74f5b722af461a679fdd202fcaa329f5064084c7d49d0c.png"> <meta name="msapplication-config" content="https://hca.twimg.com/assets/browserconfig-f2253bcaac9d2fbb668e4819e692eb0cb3ae8ec72cc687b15ea93cc6bd3ead4b.xml"> <meta name="theme-color" content="#ffffff"> <link rel="stylesheet" media="all" href="https://web.archive.org/web/20161116054348cs_/https://abs.twimg.com/font/gotham-narrow-v3.css"/> <!--[if IE 8 ]> <link href="https://support.twitter.com/assets/application-40f532c2b33a343aa0e4bddab61bc0ee4b758387cac4d813e2fa295ce5820b40.css" media="all" rel="stylesheet"> <link href="https://support.twitter.com/assets/ie8-d7144f4525f38c8748a0fbefa0ee0c59fbb99b131b2ca7aa7489ebf6d4c7dda0.css" media="all" rel="stylesheet"> <script src="https://hca.twimg.com/assets/lib/html5shiv.min-e87bcce4761b410d32df511bc602a89913a89bf460d121a7736175817d57552a.js"></script> <script src="https://hca.twimg.com/assets/lib/respond.min-e04f428122bb643cb933c18b81e3c1ebadab8ef60857cc071424996c76e166b5.js"></script> <![endif]--> <!--[if (gt IE 8)|!(IE)]><!--><link rel="stylesheet" media="all" href="https://web.archive.org/web/20161116054348cs_/https://hca.twimg.com/assets/application-40f532c2b33a343aa0e4bddab61bc0ee4b758387cac4d813e2fa295ce5820b40.css"/><!--<![endif]--> <script src="https://web.archive.org/web/20161116054348js_/https://hca.twimg.com/assets/lib/require-8a50251dabe47d10e8bd339bcabbf713dfa35ed790bbc445f40a3e1ace31fa8b.js" id="requirejs" data-main="https://hca.twimg.com/assets/application-37ab96d03d70a9cf4de274c183ba5adcc2c32a3ec700bf7bd25bfc223ffdd432.js" data-page="https://hca.twimg.com/assets/pages/articles-1e126f252dd43d67cd5bc3efb0cb3f35b92d9507f8c5f9c7af8288f840362a61.js" data-base="/assets"></script> <meta name="csrf-param" content="authenticity_token"/> <meta name="csrf-token" content="TcEGnVWzg1CcoeTXpNd9Hx51Kze+d3QYUlV2uzeHyee15bwqpyrpPR7GI+AMoBc1DjuNUrwiiZ/toN2qnb9PaQ=="/> <meta property="og:title" content="Measuring sales impact"/> <meta property="og:site_name" content="Twitter Help Center"/> <meta property="og:description" content="<h3>How we measure the quality of Tweets from brands</h3> <p>We measure the performance of brands' Tweets (both Promoted and organic) to help them provide high-quality ads and content that is more in"/> <meta property="og:image" content="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/facebook-banner.png"/> <meta property="og:image:width" content="1200"/> <meta property="og:image:height" content="630"/> </head> <body class="article" data-rack-env="production" data-user-id="" data-screenname="" ontouchstart> <header role="banner"> <nav class="header-nav" aria-labelledby="site-nav-heading"> <h2 id="site-nav-heading" class="offscreen">Site Login Navigation</h2> <div class="container visible-xs mobile-nav"> <div class="row"> <div class="center-column"> <a href="/web/20161116054348/https://support.twitter.com/" class="twitter-bird"><img src="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/home-header-xs-logo.png" alt="Home header xs logo" width="21" height="17"/></a> <form id="home-search-xs" accept-charset="UTF-8" page="1" style="display: none" action="/web/20161116054348/https://support.twitter.com/search" method="get"><input name="utf8" type="hidden" value="✓"/> <div class="search-bar"> <button type="submit" class="btn-search"> <i class="fa fa-search"></i> </button> <input type="search" name="query" id="search-input" maxlength="255" class="form-control input-lg" placeholder="Search"/> </div> </form> </div> <div class="left-column"> <div class="mobile-menu text-left visible-xs"> <button type="button" class="btn btn-link" id="btn-mobile-nav" aria-expanded="false"> <span class="sr-only">Toggle navigation</span> <img src="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/icon-hamburger2x.png" alt="Icon hamburger2x" width="20" height="17"/> </button> </div> </div> <div class="right-column"> <div class="text-right"> <button type="button" class="btn btn-link" id="btn-search"> <img src="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/icon-search2x.png" alt="Icon search2x" width="17" height="17"/> </button> <button type="button" class="btn btn-link" id="btn-search-close" style="display: none"> <img src="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/icon-search-close2x.png" alt="Icon search close2x" width="17" height="17"/> </button> </div> </div> </div> </div> <div class="container hidden-xs"> <div class="nav-brand"> <a href="/web/20161116054348/https://support.twitter.com/" class="header-logo pull-left">Help Center</a> </div> <ul class="profile-menu"> <li> <div class="locale-switcher dropdown"><a class="locale-current dropdown-toggle" data-toggle="dropdown" href="#">English<i class="fa fa-chevron-down"></i></a><ul class="dropdown-menu pull-right locale-options" role="menu"><li class="en" role="menuitem"><a class="language-link active" lang="en" href="">English</a></li><li class="fr" role="menuitem"><a class="language-link active" lang="fr" href="">Français</a></li><li class="it" role="menuitem"><a class="language-link active" lang="it" href="">Italiano</a></li><li class="de" role="menuitem"><a class="language-link active" lang="de" href="">Deutsch</a></li><li class="es" role="menuitem"><a class="language-link active" lang="es" href="">Español</a></li><li class="ja" role="menuitem"><a class="language-link active" lang="ja" href="">日本語</a></li><li class="pt" role="menuitem"><a class="language-link active" lang="pt" href="">Português</a></li><li class="ko" role="menuitem"><a class="language-link active" lang="ko" href="">한국어</a></li><li class="ru" role="menuitem"><a class="language-link active" lang="ru" href="">Русский</a></li><li class="nl" role="menuitem"><a class="language-link active" lang="nl" href="">Nederlands</a></li><li class="id" role="menuitem"><a class="language-link active" lang="id" href="">Bahasa Indonesia</a></li><li class="hi" role="menuitem"><a class="language-link active" lang="hi" href="">हिन्दी</a></li><li class="msa" role="menuitem"><a class="language-link active" lang="msa" href="">Bahasa Melayu</a></li><li class="fil" role="menuitem"><a class="language-link active" lang="fil" href="">Filipino</a></li><li class="zh-cn" role="menuitem"><a class="language-link active" lang="zh-cn" href="">简体中文</a></li><li class="zh-tw" role="menuitem"><a class="language-link active" lang="zh-tw" href="">正體中文</a></li><li class="tr" role="menuitem"><a class="language-link active" lang="tr" href="">Türkçe</a></li><li class="no" role="menuitem"><a class="language-link active" lang="no" href="">Norsk</a></li><li class="da" role="menuitem"><a class="language-link active" lang="da" href="">Dansk</a></li><li class="fi" role="menuitem"><a class="language-link active" lang="fi" href="">Suomi</a></li><li class="sv" role="menuitem"><a class="language-link active" lang="sv" href="">Svenska</a></li><li class="pl" role="menuitem"><a class="language-link active" lang="pl" href="">Polski</a></li><li class="hu" role="menuitem"><a class="language-link active" lang="hu" href="">Magyar</a></li><li class="ar" role="menuitem"><a class="language-link active" lang="ar" href="">العربية</a></li><li class="fa" role="menuitem"><a class="language-link active" lang="fa" href="">فارسی</a></li><li class="th" role="menuitem"><a class="language-link active" lang="th" href="">ภาษาไทย</a></li><li class="he" role="menuitem"><a class="language-link active" lang="he" href="">עברית</a></li><li class="bn" role="menuitem"><a class="language-link active" lang="bn" href="">বাংলা</a></li><li class="cs" role="menuitem"><a class="language-link active" lang="cs" href="">Čeština</a></li><li class="ro" role="menuitem"><a class="language-link active" lang="ro" href="">Limba română</a></li><li class="uk" role="menuitem"><a class="language-link active" lang="uk" href="">Український</a></li><li class="vi" role="menuitem"><a class="language-link active" lang="vi" href="">Tiếng Việt</a></li></ul></div> </li> <li> <a class="" href="https://web.archive.org/web/20161116054348/https://twitter.com/login?redirect_after_login=https%3A%2F%2Fsupport.twitter.com%2Farticles%2F20170410">Log in</a> </li> <li> <a class="" href="https://web.archive.org/web/20161116054348/https://twitter.com/signup">Sign up</a> </li> </li> </ul> </div> </nav> <p class="h1 hidden-xs">How can we help?</p> <form id="home-search" class="hidden-xs" accept-charset="UTF-8" page="1" action="/web/20161116054348/https://support.twitter.com/search" method="get"><input name="utf8" type="hidden" value="✓"/> <div class="search-bar"> <button type="submit" class="btn-search"> <i class="fa fa-search"></i> </button> <input type="search" name="query" id="search-input" maxlength="255" class="form-control input-lg" placeholder="Search"/> </div> </form></header> <div id="mobile-category-nav" class="init-hide"> <header> <button class="btn btn-link"><img src="https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/images/icon-close2x.png" alt="Icon close2x"/></button> <a href="/web/20161116054348/https://support.twitter.com/">Help Center</a> </header> <ul> <li class="category-nav-item"> <a href="/web/20161116054348/https://support.twitter.com/categories/281" style="background-image: url('https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/menu-icon-category-281-b06186db12c87919a7052847312b1e226005c602d907cff4ac70e824fae78ae4.png')"> <span>Using Twitter</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161116054348/https://support.twitter.com/categories/282" style="background-image: url('https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/menu-icon-category-282-2ecf2a30d9bd15a1eb969a6c8f81ad81c4e419d571d189e1047594a07b8a5aa9.png')"> <span>My account</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161116054348/https://support.twitter.com/categories/283" style="background-image: url('https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/menu-icon-category-283-4f43c0d888d4382a75fc2369cbf88351533e6150ea3a2fdce2b9de7803641c3d.png')"> <span>Fix a problem</span> </a> </li> <li class="category-nav-item"> <a href="/web/20161116054348/https://support.twitter.com/categories/284" style="background-image: url('https://web.archive.org/web/20161116054348im_/https://hca.twimg.com/assets/menu-icon-category-284-fb09f75d72eee932bb42264478ea768405c545d65ff3f153265fcc00100c6e84.png')"> <span>Policies and reporting</span> </a> </li> </ul> </div> <nav class="breadcrumbs" aria-labelledby="breadcrumb-nav-heading"> <h2 id="breadcrumb-nav-heading" class="offscreen">Breadcrumb Navigation</h2> <div class="container"> <ol class="breadcrumb"> <li><a href="/web/20161116054348/https://support.twitter.com/">Help Center</a></li> <li><a href="/web/20161116054348/https://support.twitter.com/categories/282">My account</a></li> <li> <a href="#" data-category="316" class="breadcrumb">My account privacy</a> </li> </ol> </div> </nav> <main class="container" dir="ltr"> <div class="row"> <div class="col-md-3 col-sm-4 hidden-xs"> <div id="left-nav-menu" class="left-navigation panel panel-default" style="visibility: hidden" data-category="282" data-belongs-to="318" data-article="20170410"> <header class="panel-heading">My account</header> <nav class="nav-wrapper"> <a class="hidden" href="/web/20161116054348/https://support.twitter.com/categories/282">My account</a> <ul class="leftnav-top" role="menu"> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="305" href="#"><i class="fa fa-chevron-right"></i><span>Logging in</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="306" href="#"><i class="fa fa-chevron-down"></i><span>Password</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20170782" href="/web/20161116054348/https://support.twitter.com/articles/20170782">How to reset your password via Twitter for Android</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170804" href="/web/20161116054348/https://support.twitter.com/articles/20170804">How to reset your password via Twitter for iPhone or iPad</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170388" href="/web/20161116054348/https://support.twitter.com/articles/20170388">Using login verification</a></li><li class="leftnav-item" role="menuitem"><a data-article="14663" href="/web/20161116054348/https://support.twitter.com/articles/14663">Recovering a lost or forgotten password</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="307" href="#"><i class="fa fa-chevron-down"></i><span>Login trouble</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169407" href="/web/20161116054348/https://support.twitter.com/articles/20169407">I can't log in to mobile.twitter.com</a></li><li class="leftnav-item" role="menuitem"><a data-article="63510" href="/web/20161116054348/https://support.twitter.com/articles/63510">I'm locked out after too many login attempts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170409" href="/web/20161116054348/https://support.twitter.com/articles/20170409">I'm having trouble with login verification</a></li><li class="leftnav-item" role="menuitem"><a data-article="15365" href="/web/20161116054348/https://support.twitter.com/articles/15365">I can't log in</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="308" href="#"><i class="fa fa-chevron-right"></i><span>Managing your account</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="309" href="#"><i class="fa fa-chevron-down"></i><span>Email address</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169996" href="/web/20161116054348/https://support.twitter.com/articles/20169996">Email account tips</a></li><li class="leftnav-item" role="menuitem"><a data-article="15356" href="/web/20161116054348/https://support.twitter.com/articles/15356">Updating your email address</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="310" href="#"><i class="fa fa-chevron-down"></i><span>Phone number</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="95277" href="/web/20161116054348/https://support.twitter.com/articles/95277">Which account is my mobile phone associated with?</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172029" href="/web/20161116054348/https://support.twitter.com/articles/20172029">FAQs about having a phone number associated with your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="81940" href="/web/20161116054348/https://support.twitter.com/articles/81940">Updating the phone number on your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="110250" href="/web/20161116054348/https://support.twitter.com/articles/110250">Adding your phone number to your account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="311" href="#"><i class="fa fa-chevron-down"></i><span>Notifications</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="129550" href="/web/20161116054348/https://support.twitter.com/articles/129550">Managing your mobile notification preferences</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169920" href="/web/20161116054348/https://support.twitter.com/articles/20169920">Notifications delivered as SMS text messages</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170772" href="/web/20161116054348/https://support.twitter.com/articles/20170772">Enabling web and browser notifications</a></li><li class="leftnav-item" role="menuitem"><a data-article="127860" href="/web/20161116054348/https://support.twitter.com/articles/127860">Updating your email preferences</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169398" href="/web/20161116054348/https://support.twitter.com/articles/20169398">About the Notifications timeline</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169887" href="/web/20161116054348/https://support.twitter.com/articles/20169887">Notifications on mobile devices</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="312" href="#"><i class="fa fa-chevron-down"></i><span>Other settings</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="14609" href="/web/20161116054348/https://support.twitter.com/articles/14609">Changing your username</a></li><li class="leftnav-item" role="menuitem"><a data-article="119137" href="/web/20161116054348/https://support.twitter.com/articles/119137">Changing your language settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="15366" href="/web/20161116054348/https://support.twitter.com/articles/15366">Managing your mobile sleep settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="76052" href="/web/20161116054348/https://support.twitter.com/articles/76052">Connecting or revoking third-party applications</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172023" href="/web/20161116054348/https://support.twitter.com/articles/20172023">User research at Twitter</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169220" href="/web/20161116054348/https://support.twitter.com/articles/20169220">Changing your country settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169405" href="/web/20161116054348/https://support.twitter.com/articles/20169405">Changing your time zone settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="127871" href="/web/20161116054348/https://support.twitter.com/articles/127871">Customizing your profile</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="313" href="#"><i class="fa fa-chevron-down"></i><span>Account insights</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20170160" href="/web/20161116054348/https://support.twitter.com/articles/20170160">Downloading your Twitter archive</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172496" href="/web/20161116054348/https://support.twitter.com/articles/20172496">Account home</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169409" href="/web/20161116054348/https://support.twitter.com/articles/20169409">About media timelines in profiles</a></li><li class="leftnav-item" role="menuitem"><a data-article="20172679" href="/web/20161116054348/https://support.twitter.com/articles/20172679">Accessing your Twitter data</a></li><li class="leftnav-item" role="menuitem"><a data-article="20171990" href="/web/20161116054348/https://support.twitter.com/articles/20171990">Tweet activity dashboard</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="314" href="#"><i class="fa fa-chevron-down"></i><span>Verified accounts</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="119135" href="/web/20161116054348/https://support.twitter.com/articles/119135">About verified accounts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20174630" href="/web/20161116054348/https://support.twitter.com/articles/20174630">Verified accounts</a></li><li class="leftnav-item" role="menuitem"><a data-article="20174631" href="/web/20161116054348/https://support.twitter.com/articles/20174631">Request to verify an account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="315" href="#"><i class="fa fa-chevron-down"></i><span>Reactivate or deactivate an account</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="15359" href="/web/20161116054348/https://support.twitter.com/articles/15359">Reactivating your account</a></li><li class="leftnav-item" role="menuitem"><a data-article="15358" href="/web/20161116054348/https://support.twitter.com/articles/15358">Deactivating your account</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item" role="menuitem"><a class="has-subcategories" data-category="316" href="#"><i class="fa fa-chevron-right"></i><span>My account privacy</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="317" href="#"><i class="fa fa-chevron-down"></i><span>Protected Tweets</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20169376" href="/web/20161116054348/https://support.twitter.com/articles/20169376">Approving or denying follower requests</a></li><li class="leftnav-item" role="menuitem"><a data-article="14016" href="/web/20161116054348/https://support.twitter.com/articles/14016">About public and protected Tweets</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169886" href="/web/20161116054348/https://support.twitter.com/articles/20169886">Protecting and unprotecting your Tweets</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="has-articles" data-category="318" href="#"><i class="fa fa-chevron-down"></i><span>Other privacy controls</span></a><ul class="leftnav-group" role="menu"><li class="leftnav-item" role="menuitem"><a data-article="20172733" href="/web/20161116054348/https://support.twitter.com/articles/20172733">Profile visibility settings</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170451" href="/web/20161116054348/https://support.twitter.com/articles/20170451">How Twitter Ads work</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170405" href="/web/20161116054348/https://support.twitter.com/articles/20170405">Your privacy controls for tailored ads</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170407" href="/web/20161116054348/https://support.twitter.com/articles/20170407">FAQs about tailored ads and your privacy controls</a></li><li class="leftnav-item" role="menuitem"><a data-article="20169453" href="/web/20161116054348/https://support.twitter.com/articles/20169453">Twitter supports Do Not Track</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170410" href="/web/20161116054348/https://support.twitter.com/articles/20170410">Measuring sales impact</a></li><li class="leftnav-item" role="menuitem"><a data-article="78525" href="/web/20161116054348/https://support.twitter.com/articles/78525">FAQs about adding location to your Tweets</a></li><li class="leftnav-item" role="menuitem"><a data-article="118492" href="/web/20161116054348/https://support.twitter.com/articles/118492">Using location services on mobile devices</a></li><li class="leftnav-item" role="menuitem"><a data-article="20170001" href="/web/20161116054348/https://support.twitter.com/articles/20170001">Allowing others to find you by email address or phone number</a></li></ul></li><li class="leftnav-item" role="menuitem"><a class="leftnav-back" href="#"><i class="fa fa-chevron-left"></i> Back</a></li></ul></li> <li class="leftnav-item"> <a href="/web/20161116054348/https://support.twitter.com/" class="leftnav-home"><i class="fa fa-chevron-left"></i> Back</a> </li> </ul> </nav> </div> </div> <div class="col-md-9 col-sm-8 col-xs-12"> <article> <header> <h1 class="page-title h2">Measuring sales impact</h1> </header> <!-- article body content --> <body> <h3>How we measure the effectiveness of Tweets from brands</h3> <p>We measure the performance of brands' Tweets (both Promoted and organic) to help them provide high-quality ads and content that is more interesting to you. We may work with ad partners to help measure the impact of such ads and content based on information they have about in-store sales. We hope that this helps increase the usefulness of brands' Tweets for you.</p> <p>Let's say a food brand would like to know how its Tweets impact sales of its ice cream in stores. We've designed a process to measure this offline sales impact while protecting user privacy. Here's how it works:</p> <p>Our measurement partners send us a list of browser cookies IDs and/or unreadable scrambled (hashed) email addresses, mobile device IDs, and phone numbers, along with corresponding ID numbers that we then match to corresponding information that our users have associated with their Twitter accounts. When there's a match, we share with our measurement partner only the matched ID number and information about activity on Twitter, like views of and clicks on the food brand's Tweets. Then our partner can measure the offline sales impact by comparing the ice cream purchases of users shown the brand's content on Twitter with those who were not. Our partner includes the aggregated results of its analysis in a report for the brand.</p> <h3>Measurement with privacy in mind</h3> <p>We have taken extra steps to respect privacy in our measurement process, including hiring a top-tier consulting firm to perform an independent review of the privacy practices of Datalogix, the first partner that Twitter worked with to measure offline sales impact. The firm confirmed that:</p> <ul> <li>Datalogix never sends Twitter information about individual users' purchases.</li> <li>The reports that Datalogix creates for advertisers include only aggregated information.</li> <li>The reports have minimum group sizes that are large enough that they do not reveal individual users' purchases.</li> <li>Datalogix segregates the information it receives from Twitter and does not incorporate it into its existing data sets about individual users.</li> </ul> </body> <!-- article and translation satisfaction feedback --> <div id="feedback_art_sat" class="form-feedback"> <div id="feedback_vote"> <form class="new_feedback" id="new_feedback" action="/web/20161116054348/https://support.twitter.com/articles/20170410/feedbacks" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓"/><input type="hidden" name="authenticity_token" value="oz3VPjixh082uGosGqNldBdmAzMjeJFsoY10xBrq5fpbGW+JyijtIrTfrRuy1A9eByilViEtbOseeN/VsNJjdA=="/> <h2 class="title"> Was this article helpful? </h2> <input value="art_sat" type="hidden" name="feedback[feedback_type]" id="feedback_feedback_type"/> <input value="Yes" type="hidden" name="feedback[feedback_answer]" id="feedback_feedback_answer"/> <button name="feedback_yes" type="submit" class="btn btn-cta btn-cta-yes" id="feedback_yes"><span class="sr-only">Yes</span></button> <button name="feedback_no" type="submit" class="btn btn-cta btn-cta-no" id="feedback_no"><span class="sr-only">No</span></button> <span id="submit_loading" class="help-loading init-hide">Submitting...</span> </form> </div> </div> <!-- tweet link to article --> <div class="text-center hide-ie8"> <div id="widget"> <div class="btn-o"> <a href="https://web.archive.org/web/20161116054348/https://twitter.com/share" data-count="none" data-lang="en" data-size="large" data-via="support" class="twitter-share-button"> <i></i> <span class="label" id="l">Tweet</span> </a> </div> </div> </div> </article> </div> </div> </main> <footer role="contentinfo"> <div class="visible-xs"> <div class="locale-switcher dropup"><a class="locale-current dropdown-toggle" data-toggle="dropdown" href="#">English<i class="fa fa-chevron-up"></i></a><ul class="dropdown-menu locale-options" role="menu"><div class="row"><div class="col-xs-6"><ul class="multi-column-dropdown"><li class="en" role="menuitem"><a class="language-link active" lang="en" href="">English</a></li><li class="fr" role="menuitem"><a class="language-link active" lang="fr" href="">Français</a></li><li class="it" role="menuitem"><a class="language-link active" lang="it" href="">Italiano</a></li><li class="de" role="menuitem"><a class="language-link active" lang="de" href="">Deutsch</a></li><li class="es" role="menuitem"><a class="language-link active" lang="es" href="">Español</a></li><li class="ja" role="menuitem"><a class="language-link active" lang="ja" href="">日本語</a></li><li class="pt" role="menuitem"><a class="language-link active" lang="pt" href="">Português</a></li><li class="ko" role="menuitem"><a class="language-link active" lang="ko" href="">한국어</a></li><li class="ru" role="menuitem"><a class="language-link active" lang="ru" href="">Русский</a></li><li class="nl" role="menuitem"><a class="language-link active" lang="nl" href="">Nederlands</a></li><li class="id" role="menuitem"><a class="language-link active" lang="id" href="">Bahasa Indonesia</a></li><li class="hi" role="menuitem"><a class="language-link active" lang="hi" href="">हिन्दी</a></li><li class="msa" role="menuitem"><a class="language-link active" lang="msa" href="">Bahasa Melayu</a></li><li class="fil" role="menuitem"><a class="language-link active" lang="fil" href="">Filipino</a></li><li class="zh-cn" role="menuitem"><a class="language-link active" lang="zh-cn" href="">简体中文</a></li><li class="zh-tw" role="menuitem"><a class="language-link active" lang="zh-tw" href="">正體中文</a></li><li class="tr" role="menuitem"><a class="language-link active" lang="tr" href="">Türkçe</a></li><li class="no" role="menuitem"><a class="language-link active" lang="no" href="">Norsk</a></li></ul></div><div class="col-xs-6"><ul class="multi-column-dropdown"><li class="da" role="menuitem"><a class="language-link active" lang="da" href="">Dansk</a></li><li class="fi" role="menuitem"><a class="language-link active" lang="fi" href="">Suomi</a></li><li class="sv" role="menuitem"><a class="language-link active" lang="sv" href="">Svenska</a></li><li class="pl" role="menuitem"><a class="language-link active" lang="pl" href="">Polski</a></li><li class="hu" role="menuitem"><a class="language-link active" lang="hu" href="">Magyar</a></li><li class="ar" role="menuitem"><a class="language-link active" lang="ar" href="">العربية</a></li><li class="fa" role="menuitem"><a class="language-link active" lang="fa" href="">فارسی</a></li><li class="th" role="menuitem"><a class="language-link active" lang="th" href="">ภาษาไทย</a></li><li class="he" role="menuitem"><a class="language-link active" lang="he" href="">עברית</a></li><li class="bn" role="menuitem"><a class="language-link active" lang="bn" href="">বাংলা</a></li><li class="cs" role="menuitem"><a class="language-link active" lang="cs" href="">Čeština</a></li><li class="ro" role="menuitem"><a class="language-link active" lang="ro" href="">Limba română</a></li><li class="uk" role="menuitem"><a class="language-link active" lang="uk" href="">Український</a></li><li class="vi" role="menuitem"><a class="language-link active" lang="vi" href="">Tiếng Việt</a></li></ul></div></div></ul></div> </div> <nav aria-labelledby="footer-nav-heading" class="container"> <h2 id="footer-nav-heading" class="offscreen">Twitter Properties Links</h2> <ul class="list-unstyled list-inline"> <li> <a href="https://web.archive.org/web/20161116054348/https://about.twitter.com/">About</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://about.twitter.com/company">Company</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://blog.twitter.com/">Blog</a> </li> <li> <a href="/web/20161116054348/https://support.twitter.com/">Help</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/http://status.twitter.com/">Status</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://about.twitter.com/careers">Jobs</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://twitter.com/tos">Terms</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://twitter.com/privacy">Privacy</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://support.twitter.com/articles/20170514">Cookies</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://support.twitter.com/articles/20170451">Ads Info</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://about.twitter.com/company/brand-assets">Brand</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://ads.twitter.com/start?ref=gl-tw-tw-twitter-advertise">Advertise</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://business.twitter.com/">Businesses</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://media.twitter.com/">Media</a> </li> <li> <a href="https://web.archive.org/web/20161116054348/https://dev.twitter.com/">Developers</a> </li> </ul> </nav> <div class="footer-copyright"> © 2016 Twitter, Inc. </div> </footer> <script src="https://web.archive.org/web/20161116054348js_/https://hca.twimg.com/assets/shared/widget-228945d47d31f987446ffceb9b5fa1bb6d217d323b3c2dcf694b8c70c7e50ea9.js"></script> <span class="hide" id="google_analytics_1" data-value="en"></span> <span class="hide" id="google_analytics_3" data-value="false"></span> <script src="https://web.archive.org/web/20161116054348js_/https://hca.twimg.com/assets/shared/google_analytics-47dcde443c3d335114de5783b908314c50a616b44bec290a7786780102a47fbe.js"></script> </body> </html> <!-- FILE ARCHIVED ON 05:43:48 Nov 16, 2016 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 05:16:26 Nov 25, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.556 exclusion.robots: 0.029 exclusion.robots.policy: 0.017 esindex: 0.013 cdx.remote: 7.999 LoadShardBlock: 123.128 (3) PetaboxLoader3.datanode: 126.039 (4) PetaboxLoader3.resolve: 76.773 (2) load_resource: 129.471 -->