Official RemotelyAnywhere Help - RemotelyAnywhere Support

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>Official RemotelyAnywhere Help - RemotelyAnywhere Support</title> <link rel="canonical" href="https://support.logmeininc.com/remotelyanywhere"> <meta name="description" content="GoTo support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using RemotelyAnywhere. " /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="google-site-verification" content="qdVoG001pinniM-r4Oqd3g4wrZmTC1YqYfafUSNOjZE"> <meta name="robots" content="noindex, nofollow"> <meta name="product_id" content="remotelyanywhere"> <meta name="product_name" content="RemotelyAnywhere"> <meta property="og:title" content="Official RemotelyAnywhere Help"> <meta property="og:description" content="GoTo support is here to help! 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Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\">\r\n <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Globe icon\" />\r\n </div>\r\n <div class=\"banner-text\">\r\n <p>\r\n <b>\r\n <span>This article has been machine translated. You can open the</span>\r\n <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> English version of the article here</a>\r\n </b>\r\n </p>\r\n <p><i>Please help us improve the translation by filling out the survey below.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\"> </div>\r\n </div>\r\n </div>\r\n <hr/>\r\n <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p>\r\n <i>\r\n <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">The official version of this content is in English.</a> Some of the content of the GoTo documentation has been machine translated to make it easier to access. GoTo has no control over machine translated content, which may contain errors, inaccuracies, or inappropriate language. 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class="care-top-navigation__menu-link" href="" title="https://link.goto.com/myaccount-billing" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>https://link.goto.com/myaccount-billing</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="My GoTo Connect"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>My GoTo Connect</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="My Meetings"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>My Meetings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="My Webinars"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>My Webinars</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="My Trainings"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>My Trainings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="My Conferences"><i class="care-top-navigation__product-logo openvoice"></i><span>My Conferences</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="My Resolutions"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>My Resolutions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-livelens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="My Incidents"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>My Incidents</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Sign out" data-wa-link="" > <i class="icon icon-logout"></i> <span>Sign out</span> </a> </li> </ul> </li> </ul> </nav> </header> <section class="CoveoSearchInterface care-homepage-search-section care-search-hero-section js-coveo-search-widget " data-design="new" style="display: none;"> <div class=""> <img src="https://assets.cdngetgo.com/9f/4b/1bd595064f41b92935b602821959/remotelyanywhere-heroimage.png" class="care-homepage-search-hero-image-product "> </div> <div class="container care-homepage-search product"> <div class="care-search-wrapper"> <div class="care-coveo-homepage-search__prodIcon displayNone"> <img src="" alt="product icon" class="search-product-icon " /> </div> <h1 class="care-banner-heading hide" id="js-logged-out-heading">Welcome to RemotelyAnywhere Support</h1> <h1 class="care-banner-heading hide" id="js-logged-in-heading">Welcome to RemotelyAnywhere Support</h1> <h2>Get started by typing your question below.</h2> </div> <div class="care-search" id="care-homepage-search-container"> <div class="care-popular-topics"> <span>Popular topics: </span> <div class="care-popular-topics__links"> <a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/starting-remote-control" title="Start remote control">Start remote control </a><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/how-do-i-contact-remotelyanywhere-customer-support" title="Contact customer support">Contact customer support </a><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/how-to-set-maximum-number-of-connections-to-an-ftp-server" title="Set maximum number of connections to an FTP server">Set maximum number of connections to an FTP server </a><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/whats-new-in-remotelyanywhere" title="What is RemotelyAnywhere?">What is RemotelyAnywhere? </a><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/accessing-remotelyanywhere-through-a-firewall-or-router" title="Access RemotelyAnywhere through a firewall">Access RemotelyAnywhere through a firewall </a> </div> </div> </div> </div> <div class="CoveoAnalytics" data-search-hub='Brightspot search'></div> <div class="coveo-search-section" id="care-search-container"> <div class="CoveoSearchbox" data-placeholder="Type your question here to search" data-query-suggest-character-threshold="1"></div> </div> </section> <section data-section="careCardsAndWidgets" class="col-xs-12 careCardsAndWidgets" data-apiurl="/ajax/careCreateTicket.jsp" data-errortext="Error! Please try again in some time." data-submissiontext="Thank you! Your submission has been received." data-browse-tree-link="/remotelyanywhere/help" data-browse-tree-text="" data-nocontentstring="Sorry, no articles exist for this topic in English" data-numberofvisiblearticlesinwidget="5" data-maxnumberofarticlesinwidget="20" > <div id="js-coveo-care-cards-and-widgets" class="is-hidden CoveoSearchInterface" ></div> <div class="careCardsAndWidgets__selected-text"> <h3>Or explore one of these areas to get started!</h3> </div> <div class="row careCardsAndWidgets__cards" data-knowledgeBase="" data-knowledgebasename="" data-tabid="" > <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000183_40d0_dbf7_a98f_73d3d4520000" tabindex="0" data-cardname="Get started" aria-label="Get started" data-browsetree="/remotelyanywhere/help#__browse-tree-title-get-started"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Get started"> <img src="https://assets.cdngetgo.com/dims4/default/0334926/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fec%2F95%2Fa87e7ca2454caa94f1f9eefd850f%2Fremotelyanywhere-1.png" alt /> </a> <h3 class="heading">Get started</h3> <p class="subHeading">Get started with the basics of RemotelyAnywhere</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000183_40d0_dbf7_a98f_73d3d4520000" tabindex="-1" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_dbf7_a98f_73d3d4520000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000183_40d0_dbf7_a98f_73d3d5c30000" tabindex="0" data-cardname="Explore features" aria-label="Explore features" data-browsetree="/remotelyanywhere/help#__browse-tree-title-explore-features"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Explore features"> <img src="https://assets.cdngetgo.com/dims4/default/c984553/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Ff3%2F14%2Fb5106104435e93ea19c5836dced2%2Fremotelyanywhere-2.png" alt /> </a> <h3 class="heading">Explore features</h3> <p class="subHeading">Learn more about RemotelyAnywhere features</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000183_40d0_dbf7_a98f_73d3d5c30000" tabindex="-1" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_dbf7_a98f_73d3d5c30000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000183_40d0_d70b_a5c7_ffdfd8de0000" tabindex="0" data-cardname="Troubleshoot" aria-label="Troubleshoot" data-browsetree="/remotelyanywhere/help#__browse-tree-title-troubleshoot"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Troubleshoot"> <img src="https://assets.cdngetgo.com/dims4/default/ff35175/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F07%2F7d%2F18c39eeb493fabeb2ba8b69148a2%2Fremotelyanywhere-3.png" alt /> </a> <h3 class="heading">Troubleshoot</h3> <p class="subHeading">Review common questions and troubleshooting tips</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000183_40d0_d70b_a5c7_ffdfd8de0000" tabindex="-1" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_d70b_a5c7_ffdfd8de0000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card text-left" data-id=""> <h3 class="heading">Resources</h3> <hr> <a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/whats-new-in-remotelyanywhere" title="What's New">What's New </a> <a data-wa-link="" href="https://documentation.logmein.com/webhelp/EN/SecDoc/LogMeIn/c_common_Security_intro.html" title="Securing your Remote Environment">Securing your Remote Environment </a> <a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere/help/remotelyanywhere-downloads-view-all" title="Downloads">Downloads </a> <a data-wa-link="" href="https://support.logmeininc.com/pro" title="Looking for Pro?">Looking for Pro? </a> </li> </ul> </div> <div class="row careCardsAndWidgets__widgets"> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000183_40d0_dbf7_a98f_73d3d4520000" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_dbf7_a98f_73d3d4520000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000183_40d0_dbf7_a98f_73d3d5c30000" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_dbf7_a98f_73d3d5c30000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000183_40d0_d70b_a5c7_ffdfd8de0000" > <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_40d0_d70b_a5c7_ffdfd8de0000" > <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label="" > </button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label="" > </button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> <div class="col-xs-12 careCardsAndWidgets__widget__links"> <h3></h3> <div class="col-xs-12 careCardsAndWidgets__widget__links__list"> <a data-wa-link="" href="http://remotelyanywhere.com/RemotelyAnywhere_UserGuide.pdf" title="RemotelyAnywhere User Guide">RemotelyAnywhere User Guide </a> </div> </div> </div> </div> </div> </div> <div class="multiple-products__bottom-text"> <p> <span></span > </p> </div> </section> <div id="js-care-qualtrics-survey" class="care-qualtrics-survey" data-qualtrics-survey-id="ZN_aWcq5FE04UxN313"></div> </div> <div data-section="care-footer" class="care-footer is-hidden"> <footer class="footer "> <div class="footer__subnav container-fluid"> <div class="row fluid"> <div class="footer__legal footer__left-side"> <ul data-test="legal-links-left"> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-caret" href="#language" title="Language" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link=""> <img class="care-top-navigation__language-dropdown-icon" 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