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src="https://web-assets.zendesk.com/images/p-salesforce-competitive/logo-siemens.svg" alt="Logo: Siemens" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/ticketmaster.svg" alt="Logo: Ticketmaster" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/tesco.svg" alt="Logo: Tesco" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/uber.svg" alt="Logo: Uber" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/ingersoll-rand.svg" alt="Logo: Ingersoll Rand" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">因應企業需要打造</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">客戶體驗的未來面貌</h3></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor" class="sc-ebd8e8a1-1 lZxpv"><path d="M2.667 6.4v3.15l3.2-3.15zm6.4-6.4h-6.4a2.667 2.667 0 1 0 0 5.334h6.4a2.667 2.667 0 1 0 0-5.334zm6.4 12.8v3.15l-3.2-3.15zm-6.4-6.4h6.4a2.667 2.667 0 1 1 0 5.334h-6.4a2.667 2.667 0 1 1 0-5.334z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">提升對話價值</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">透過客戶自選的管道，提供個人化的豐富對話內容。對他們來說，這已經超出交易的範疇，而且有助於建立長遠忠誠度。</p><a href="/enterprise/personalized-support-at-scale/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">對話功能</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 17 16" fill="currentColor" class="sc-ebd8e8a1-2 jmyKNg"><path d="M3.2 6.4C1.44 6.4 0 7.84 0 9.6s1.44 3.2 3.2 3.2V6.4zm10.667 6.4c1.76 0 3.2-1.44 3.2-3.2s-1.44-3.2-3.2-3.2v6.4zm-3.734 1.6c0 .907-.693 1.6-1.6 1.6s-1.6-.693-1.6-1.6.693-1.6 1.6-1.6 1.6.693 1.6 1.6zm-6.933.533H8v-1.067H3.2zm10.667-9.6H12.8c0-2.347-1.92-4.267-4.267-4.267s-4.267 1.92-4.267 4.267H3.199C3.199 2.4 5.599 0 8.532 0s5.333 2.4 5.333 5.333z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">有效提升客服專員效率</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">讓客服專員從問題解決者，搖身一變成為營收助力。透過我們的多合一工作區，客服專員便可減少花在重複性工作上的時間，專心營造永續的客戶關係。</p><a href="/enterprise/customize-your-support/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">生產力功能</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 19 16" fill="currentColor" class="sc-ebd8e8a1-3 gErnyJ"><path d="M0 16h5.333v-5.333H0zm6.667 0H12V5.333H6.667zm6.666 0h5.333V0h-5.333z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">迅速因應變化</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">緊跟不斷變化的客戶需求。我們的 Sunshine 平台功能完善，加上彈性的開放式解決方案，幫助您順利進入新市場並加速擴充規模。</p><a href="/enterprise/connect-tools-data/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk 平台</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 lbgiXp"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk Sunshine 平台</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">彈性的開放式架構</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">我們的程式庫裡包含 1200 多個 app 與技術整合項目，只需點選就能立即加入每日工作系統當中，還可運用功能齊備的 API 集合來延展與自訂解決方案。當您將技術堆疊串連到 Zendesk 時，資料不只可用，還相當好用。</p><a href="/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">探索平台</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27444%27%20height=%27444%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img 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class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 jiaqKF"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27168%27%20height=%27168%27/%3e"/></span><img alt="image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="image" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-enterprise/refresh/roi-2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-enterprise/refresh/roi-2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-enterprise/refresh/roi-2x.jpg"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 bQvfbp">評估 Zendesk 投資報酬率</h4><p class="Textstyle__TextRoot-sc-c9um69-0 edQkgn">Forrester 在 Zendesk 的成本與優勢一覽中，指出其投資報酬率高達 286%，且不到六個月即可回收投資成本，對一家複合型企業來說甚為傑出。</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/mc/enterprise-roi/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kRKHks" data-garden-id="buttons.anchor" data-garden-version="8.76.2">檢視投資報酬率資源<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dyulyR"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">安全與合規</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">您可以信賴我們</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">我們的隱私權與資料保護計畫指派專門團隊來確保全球合規性，因此廣受財富雜誌百大企業 (Fortune 100) 的信賴。我們遵循各地的法規與產業架構規範，因為我們相信安全性是軟體的核心價值。為滿足業界對於安全性的更高需求，我們特地推出<a href="/customer-data-privacy-protection/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">進階資料隱私權與保護</a>。</p><a href="/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">完整的合規性詳細資料</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu 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data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-enterprise/refresh/security-2-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-enterprise/refresh/security-2-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-enterprise/refresh/security-2-2x.jpg 828w, 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27259%27%20height=%27185%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-enterprise/refresh/security-1-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-enterprise/refresh/security-1-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-enterprise/refresh/security-1-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bJotli"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk 事事為您</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">專為您的需要打造</h2></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 17 16" fill="currentColor" class="sc-ebd8e8a1-4 fhnKme"><path d="M14.933 6.4a3.2 3.2 0 1 1-6.4 0 3.2 3.2 0 0 1 6.4 0zm-3.2 4.267A5.333 5.333 0 0 0 6.4 16h10.667a5.333 5.333 0 0 0-5.333-5.333zm-4.8-8a2.667 2.667 0 1 1-5.334 0 2.667 2.667 0 0 1 5.334 0zM4.267 6.4A4.267 4.267 0 0 0 0 10.667h8.533A4.267 4.267 0 0 0 4.266 6.4z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">助您實現願景</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">與我們的世界級專家合作，共同打造並實作 Zendesk 技術。我們的專業服務團隊提供您所需的個人化服務，不但可縮短產品價值實現時間，更是您服務轉型的最佳夥伴。</p><a href="/customer-experience/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">開始建立夥伴關係</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 bbWTuI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 bOnvHI"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="sc-ebd8e8a1-5 gbawIn"><path d="M6 9a1 1 0 0 1 1 1v5a1 1 0 0 1-1 1H1a1 1 0 0 1-1-1v-5a1 1 0 0 1 1-1h5zm6.25-.5a3.75 3.75 0 1 1 0 7.5 3.75 3.75 0 0 1 0-7.5zM8.857.485l3 5A1 1 0 0 1 11 6.999H5a1 1 0 0 1-.857-1.514l3-5a1 1 0 0 1 1.715 0z"></path></svg><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">尋找您的行業別</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">我們深知隔行如隔山的道理。無論您是在零售、製造、金融服務或其他領域高就，我們的專業知識都能協助您將 Zendesk 優勢發揮到極致。</p><a href="/industries/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">檢視 Zendesk 服務的行業</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">客戶案例</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Zendesk 商業應用實例</h2></div></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0 xUHoC"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753c-.065.065-.075.134-.024.205l.03.035 6.746 6.933z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:360%;left:-79.99999999999999%"><div data-index="-6" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/smc.svg" alt="Logo: SMC" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/compass.svg" alt="Logo: Compass" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/staples.svg" alt="Logo: Staples" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-3" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" 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style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/virgin-pulse.png" alt="Logo: Virgin Pulse" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/tile.svg" alt="Logo: Tile" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="5" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/black-and-decker.svg" alt="Logo: Stanley Black & Decker" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/smc.svg" alt="Logo: SMC" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="7" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/compass.svg" alt="Logo: Compass" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="8" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/staples.svg" alt="Logo: Staples" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="9" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/virgin-pulse.png" alt="Logo: Virgin Pulse" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="10" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/tile.svg" alt="Logo: Tile" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="11" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:5.555555555555555%"><div><img src="https://web-assets.zendesk.com/images/p-enterprise/logos/black-and-decker.svg" alt="Logo: Stanley Black & Decker" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><button aria-label="Previous" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-next" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowRight-sc-p9wc1w-2 kjAtnl"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753c.065.065.075.134.024.205l-.03.035-6.746 6.933z"></path></svg></button></div></div></div><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:1300%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:7.6923076923076925%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">「毫無疑問地，Zendesk 讓兌現時間縮短許多；隨著問題處理時間縮短，SMC 更快地履行訂單並開立發票。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Robin Rodriguez</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">平台與服務遞送全球經理</p></cite><a href="/customer/smc/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">15</p><p class="stat-text">支援的語言</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">1,000+</p><p class="stat-text">客服專員</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">4</p><p class="stat-text">導入時間 (月數)</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">83</p><p class="stat-text">全球國家數</p></div></div></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%;position:relative;left:-7px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">「每一次可縮短您處理時間的行動，都能讓您有更多時間協助更多客戶，這對於處於快速成長階段的貴公司而言，實是彌足珍貴。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Amy Velligan</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">支援部門總監</p></cite><a href="/customer/compass/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">+9%</p><p class="stat-text">解決率</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">65%</p><p class="stat-text">一鍵解決</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">90%</p><p class="stat-text">不動產客服專員留任率</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">70</p><p class="stat-text">服務的美國市場數量</p></div></div></div></div></div></div></div></div></div></section></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">「客戶服務不只是增加成本，更有助於銷售。只要主管階層體認到這些對話的價值並且投資在團隊身上，就能將客戶轉變成忠誠的鐵血粉絲。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Bonni Poch</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">客戶體驗與訓練經理</p></cite><a href="/customer/staples-canada/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">94%</p><p class="stat-text">首次客服解決率</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">3x</p><p class="stat-text">客服專員快樂指數提升倍數</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">300+</p><p class="stat-text">遍及加拿大的門市數量</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">+15%</p><p class="stat-text">客戶滿意度提升</p></div></div></div></div></div></div></div></div></div></section></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%;position:relative;left:-21px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">「對我們的客服專員來說，這款平台太容易上手了。只要點選其中一個選項，就能自訂各項功能，完全滿足企業的特殊需求。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Ivana Suljetovic</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">會員服務部門資深第一線經理</p></cite><a href="/customer/virgin-pulse/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">80,000+</p><p class="stat-text">每月合約量</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">25-35%</p><p class="stat-text">透過自助服務減少的成本</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">+6%</p><p class="stat-text">客戶滿意度提升</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">4,000</p><p class="stat-text">服務的企業數量</p></div></div></div></div></div></div></div></div></div></section></div></div></div><div data-index="4" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">Zendesk 最大的強項，在於操作簡易與容易自訂，方便企業因應各自的獨特情境需要打造完美的工作流程。完全擺脫以往一個蘿蔔一個坑的無彈性做法。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Justin Michaud</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">客戶支援部門資深經理</p></cite><a href="/customer/tile/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">-40%</p><p class="stat-text">平均處理時間減少</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">+14%</p><p class="stat-text">客戶滿意度提升</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">-28%</p><p class="stat-text">客戶等候時間縮減</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">230</p><p class="stat-text">個國家 (客服對象)</p></div></div></div></div></div></div></div></div></div></section></div></div></div><div data-index="5" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:7.6923076923076925%;position:relative;left:-35px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 fRudlJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">「在簽署使用一系列 Zendesk 產品的短短三週之後... Stanley Black & Decker 全球支援團隊只接受過一天的訓練，就能在所有管道上開始運作。」</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Orlando Gadeo Ros</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">客戶體驗轉型全球副總裁</p></cite><a href="/customer/stanley-black-decker/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">閱讀更多</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">3</p><p class="stat-text">遍及加拿大的門市數量</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">+300%</p><p class="stat-text">客服專員效率提升</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">1,000+</p><p class="stat-text">客戶互動成長率</p></div></div><div class="StyledCol-sc-inuw62-0 eBnjmc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv Quotestyle__QuoteStats-sc-rczw5k-5 hmdJBx"><p class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV stat-figure">100%</p><p class="stat-text">恪遵一小時 FRT 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