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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Start your 30-day free trial now!"" hreflang="en-US">Call Center<div class="menu-item-description">Built-in call center software</div></a></li> <li id="menu-item-164181" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-164181"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="/liveagent-knowledge-base-software/" title="Create stunning knowledge bases & FAQs with LiveAgent! Empower customers with instant answers. Free 30-day trial, no credit card required." hreflang="en-US" onover-preload="1">Knowledge Base<div class="menu-item-description">Provide self-service options</div></a></li> </ul> </li> <li id="menu-item-164183" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164183"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Use For</a> <ul class="sub-menu"> <li id="menu-item-164184" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-164184"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="/business/" title="LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent." hreflang="en-US" onover-preload="1">Business Solutions<div class="menu-item-description">Different businesses, different solutions</div></a></li> <li id="menu-item-164185" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-164185"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="/industry/" title="Discover how LiveAgent elevates customer support across industries, from healthcare to automotive. Benefit from no setup fees and 24/7 customer service. Boost advocacy, cut response times, and decrease ticket volumes with our omnichannel help desk software. Trusted by Forbes, Airbus, and Nascar. Start your free trial today and tailor LiveAgent to your niche!" hreflang="en-US" onover-preload="1">Industry Solutions<div class="menu-item-description">Adapt LiveAgent for your industry</div></a></li> <li id="menu-item-713804" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713804"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.liveagent.com/use-case-scenarios/" title="Discover how LiveAgent boosts satisfaction, revenue, and loyalty with real success stories from businesses worldwide. Start your free trial today!" hreflang="en-US" onover-preload="1">Use Cases<div class="menu-item-description">One product, multiple use case scenarios</div></a></li> </ul> </li> <li id="menu-item-164187" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164187"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Integrations</a> <ul class="sub-menu"> <li id="menu-item-874229" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-874229"><a href="/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">Whatsapp<span class="badge__new">new</span></a></li> <li id="menu-item-164188" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-164188"><a href="/integrations/wordpress/" title="Integrate LiveAgent's live chat with WordPress to boost customer support. Easy setup, real-time engagement, and enhanced user experience!" hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-164189" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-164189"><a href="/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-164190" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-164190"><a href="/integrations/magento/" title="Integrate Magento 2 with LiveAgent for seamless customer support. Sync customer data, track orders, and streamline communication. Try free today!" hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-164191" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-164191"><a href="/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-164192" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-164192"><a href="/integrations/mailchimp/" title="Integrate Mailchimp with LiveAgent to manage email subscriptions directly from tickets. Boost efficiency, streamline workflows, and start free!" hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-164193" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-164193"><a href="/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-164194" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-164194"><a href="/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-164195" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-164195"><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">More Integrations</a></li> </ul> </li> <li id="menu-item-933123" class="show-only-mobile icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-933123"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Integrations</a></li> </ul> </li> <li id="menu-item-164196" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164196"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Resources</a> <ul class="sub-menu"> <li id="menu-item-164197" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164197"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Learn</a> <ul class="sub-menu"> <li id="menu-item-164198" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-164198"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Academy<div class="menu-item-description">Become a customer service expert</div></a></li> <li id="menu-item-164199" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-164199"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/templates/" title="Boost your email game with LiveAgent's free templates! From business proposals to follow-ups, craft professional, engaging emails effortlessly." hreflang="en-US" onover-preload="1">Templates<div class="menu-item-description">Customizable templates for every occasion</div></a></li> <li id="menu-item-621841" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-621841"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Checklists<div class="menu-item-description">How to handle your process</div></a></li> </ul> </li> <li id="menu-item-164201" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164201"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164202" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-164202"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title="Explore LiveAgent's blog for expert tips on customer service, help desk software, and business growth strategies to boost satisfaction and success!" hreflang="en-US" onover-preload="1">Blog<div class="menu-item-description">News about customer service & LiveAgent</div></a></li> <li id="menu-item-164203" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-164203"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/customer-support-glossary/" title="Discover LiveAgent's comprehensive glossary of customer service and help desk terms. Perfect for beginners and pros to boost knowledge!" hreflang="en-US" onover-preload="1">Glossary<div class="menu-item-description">Learn customer service terminology</div></a></li> <li id="menu-item-164242" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-164242"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a target="_blank" href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Support Portal<div class="menu-item-description">How-to articles and guides</div></a></li> </ul> </li> <li id="menu-item-164206" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164206"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">sub</a> <ul class="sub-menu"> <li id="menu-item-164205" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-164205"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="/typing-test/">Typing Test<div class="menu-item-description">Improve your typing speed</div></a></li> <li id="menu-item-764128" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-764128"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="/reviews/" title="Discover expert reviews on top customer service software! Compare features, pricing, and integrations to find the best fit for your business." hreflang="en-US" onover-preload="1">Reviews<div class="menu-item-description">Take a look at software feature reviews</div></a></li> </ul> </li> <li id="menu-item-164207" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-164207"><a href="#" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Company</a> <ul class="sub-menu"> <li id="menu-item-164208" class="icn-heart menu-item menu-item-type-custom menu-item-object-custom menu-item-164208"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="/about/about-liveagent/" title="Discover LiveAgent, the original help desk software since 2004. 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Join satisfied clients and enhance your support with our free trial or schedule a demo today!" hreflang="en-US" onover-preload="1">Awards<div class="menu-item-description">Our awards & accomplishments</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-164243" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164243"><a href="/features/" title="Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!" hreflang="en-US" onover-preload="1">Features</a></li> <li id="menu-item-164244" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-164244"><a href="/pricing/" title="Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"" hreflang="en-US" onover-preload="1">Pricing</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/trial/" class="Button Button--outline" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Free Trial</span> </a> <a href="/login/" class="Button Button--login" title="Log in to your LiveAgent account to access top-notch customer service solutions, including help desk, live chat, and call center software. Don't have an account? Start your free trial today—no credit card required. 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Enhance your customer service skills with our extensive guides and tips at LiveAgent Academy." hreflang="en-US" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-en" lang="en"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="us" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-kontakten-centar/" title='LiveAgent: Многоканален софтуер за контактен център с VoIP, IVR и HD обаждания. Опитайте 30-дневен безплатен тестов период без кредитна карта!"' hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/call-center-software/" title='Objevte nejlepší call centrum software 2024! Žádný hardware, 24/7 podpora, bez poplatků. 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Skab fantastiske kundeoplevelser!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/call-center-software/" title='Entdecken Sie LiveAgent Callcenter-Software: kristallklarer Sound, Omnichannel-Support & 30 Tage gratis testen – keine Kreditkarte nötig!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title='Avasta parim mitmekanaliline kõnekeskuse tarkvara 2024! Tasuta prooviperiood, kristallselge heli ja täiustatud funktsioonid. Alusta nüüd!"' hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-centro-de-llamadas/" title="Descubre LiveAgent, el mejor software de call center 2024: sin hardware, soporte 24/7, prueba gratis sin tarjeta. ¡Mejora tu atención!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Découvrez LiveAgent, le meilleur logiciel de centre d'appels en 2024 : omnicanal, sans frais d'installation, essai gratuit 30 jours sans carte requise !"" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-tilefonikon-kentron/" title="Ανακαλύψτε το κορυφαίο λογισμικό τηλεφωνικών κέντρων για το 2024 με το LiveAgent! Απολαύστε κρυστάλλινους ήχους και πολυκαναλική υποστήριξη χωρίς την ανάγκη υλικού. Ξεκινήστε δωρεάν δοκιμή έως 30 ημέρες χωρίς πιστωτική κάρτα και παρέχετε αξιόπιστες, εξατομικευμένες υπηρεσίες στους πελάτες σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/zvanu-centra-programmatura/" title="Izmēģiniet LiveAgent zvanu centra programmatūru bez maksas! Kristāldzidra skaņa, bezmaksas iestatīšana un 24/7 atbalsts. Kredītkarte nav nepieciešama." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/skambusiu-centro-programine-iranga/" title="Atraskite geriausią skambučių centro programinę įrangą! HD skambučiai, pažangios funkcijos ir nemokamas 30 dienų bandymas be kreditinės kortelės." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/call-center-szoftver/" title="Fedezd fel a legjobb call center szoftvert 2024-ben a LiveAgent-tel! Élvezd a hardvermentes támogatást, kristálytiszta hangzást, és próbáld ki kockázatmentesen, beállítási díjak és bankkártya nélkül. Használd ki a 30 napos ingyenes próbaverziót, és tapasztald meg a személyre szabott ügyfélszolgálatot fejlett VoIP funkciókkal. Kezdd el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/callcenter-software/" title="Ontdek de beste callcentersoftware voor 2024! Geen installatiekosten, 24/7 support en een gratis proefperiode van 30 dagen. Probeer nu LiveAgent!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/najlepsze-oprogramowanie-call-center/" title="Najlepsze oprogramowanie call center - LiveAgent. Wielokanałowa komunikacja, zaawansowane funkcje, 30 dni za darmo! Bez karty kredytowej." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-call-center/" title='Descoperă LiveAgent, software-ul de call center 2024: fără hardware, configurare gratuită, suport 24/7 și probă gratuită de 30 de zile!"' hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/call-center-software/" title="Pinalalakas ng LiveAgent omnichannel call center software ang kakayanan ng agents na magbigay ng personalized service sa customers ninyo. Subukan ang bagong customer support experience ngayon din." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Khám phá phần mềm tổng đài cuộc gọi LiveAgent: Miễn phí 30 ngày, không cần thẻ tín dụng. Âm thanh trong trẻo, đa kênh, hỗ trợ 24/7!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/call-center-software/" title="استكشف مجموعة مختارة من أفضل برامج مركز الاتصال في السوق. واختر برنامج مركز الاتصال المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى المستويات." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </span> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-call-center/" title="Descubra o LiveAgent, o melhor software de call center de 2024, com suporte omnicanal e recursos avançados como IVR e videochamadas HD. Experimente gratuitamente por 14 ou 30 dias sem necessidade de cartão de crédito. Dê a seus clientes um atendimento personalizado e eficiente com soluções VoIP e suporte 24/7. Desfrute de uma comunicação clara e envolvente, e eleve a qualidade das interações com seus clientes." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copied!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/FeaturesTable-New" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/FeaturesTable-New.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.67"> <div data-elementor-type="wp-page" data-elementor-id="653288" class="elementor elementor-653288" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-282ea944 heroBanner heroBanner--callCenter elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="282ea944" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac17078 wrapper" data-id="6ac17078" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-43968dd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="43968dd8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fb908b2 heroBanner__content" data-id="4fb908b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26860304 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="26860304" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-call-center-software"> <span class="highlight-gradient">Call center</span> software </h1> </div> </div> <div class="elementor-element elementor-element-2263621a heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="2263621a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-enjoy-crystal-clear-sounds-and-hardware-free-support">Enjoy crystal clear sounds and <br>hardware-free support.</h3> </div> </div> <div class="elementor-element elementor-element-296f7124 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="296f7124" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ No setup fee </li> <li>✓ Customer service 24/7 </li> <br> <li>✓ No credit card required </li> <li>✓ Cancel any time</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="/trial/" class="Button Button--full" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Get Started for FREE</span> </a> <div class="info__under__button"> <span><strong>30-day </strong> free trial</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9919e3 heroBanner__image" data-id="7a9919e3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1136a473 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="1136a473" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.liveagent.com/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp 900w, https://www.liveagent.com/wp/urlslab-download/f1896e8e47120124a544eb9dd32ad2ef/heroBanneer-img-call-center-1-300x300.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/af8666b13ae58c4c061f8ac9c5b46956/heroBanneer-img-call-center-1-150x150.jpg.webp 150w, https://www.liveagent.com/wp/urlslab-download/ea746666cc5e029efd917279901b8f4a/heroBanneer-img-call-center-1-768x768.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/411eea2e24023fc88dd82343f6e39b88/heroBanneer-img-call-center-1-50x50.jpg.webp 50w, https://www.liveagent.com/wp/urlslab-download/82a150d34052a366bce4cd6cbb295140/heroBanneer-img-call-center-1-25x25.jpg.webp 25w, https://www.liveagent.com/wp/urlslab-download/c709a6fcd6008ee3aa4be9ee8f9687aa/heroBanneer-img-call-center-1-380x380.jpg.webp 380w, https://www.liveagent.com/wp/urlslab-download/e3ff0c284c7d4066028379b298741463/heroBanneer-img-call-center-1-335x335.jpg.webp 335w, https://www.liveagent.com/wp/urlslab-download/05e6fc75c368a82a35da0a027cc33771/heroBanneer-img-call-center-1-400x400.jpg.webp 400w, https://www.liveagent.com/wp/urlslab-download/11f94c6660df992bcef477755c6bce0a/heroBanneer-img-call-center-1-185x185.jpg.webp 185w, https://www.liveagent.com/wp/urlslab-download/4a7ce7d7305185058031f3eaf4f4a6b4/heroBanneer-img-call-center-1-110x110.jpg.webp 110w, https://www.liveagent.com/wp/urlslab-download/409b2fad3efd9bb83d6ace4f7c9a36de/heroBanneer-img-call-center-1-485x485.jpg.webp 485w" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source srcset="https://www.liveagent.com/wp/urlslab-download/4b4040391361a2e0e688068b0619a363/heroBanneer-img-call-center-1.jpg 900w, https://www.liveagent.com/wp/urlslab-download/002144a3252993ea89355d168326e37a/heroBanneer-img-call-center-1-300x300.jpg 300w, https://www.liveagent.com/wp/urlslab-download/33e6a24a7f9714954eddfc681291491b/heroBanneer-img-call-center-1-150x150.jpg 150w, https://www.liveagent.com/wp/urlslab-download/d605375501dc81171998a15b2353b3e8/heroBanneer-img-call-center-1-768x768.jpg 768w, https://www.liveagent.com/wp/urlslab-download/32bca655a606635abd52fc762db74dfb/heroBanneer-img-call-center-1-50x50.jpg 50w, https://www.liveagent.com/wp/urlslab-download/ce350f7e17de93f88d5abe6f7315547c/heroBanneer-img-call-center-1-25x25.jpg 25w, https://www.liveagent.com/wp/urlslab-download/959954608f27c182805bac8cd6ae9d80/heroBanneer-img-call-center-1-380x380.jpg 380w, https://www.liveagent.com/wp/urlslab-download/9722851e0dae589cf03a41cdd558386d/heroBanneer-img-call-center-1-335x335.jpg 335w, https://www.liveagent.com/wp/urlslab-download/9e21cac4ae0434a582f28ff4acad4588/heroBanneer-img-call-center-1-400x400.jpg 400w, https://www.liveagent.com/wp/urlslab-download/c9c69ce8ca4813d17675565f87327be0/heroBanneer-img-call-center-1-185x185.jpg 185w, https://www.liveagent.com/wp/urlslab-download/34eb0ce61cfd04e716ee39201e7b1362/heroBanneer-img-call-center-1-110x110.jpg 110w, https://www.liveagent.com/wp/urlslab-download/f1127dabb535680e6d625cace64ad23a/heroBanneer-img-call-center-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.liveagent.com/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.liveagent.com/wp/urlslab-download/4b4040391361a2e0e688068b0619a363/heroBanneer-img-call-center-1.jpg" class="attachment-full size-full wp-image-867413" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-89baaf5 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="89baaf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e0c72d" data-id="1e0c72d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e2eea4e elementor-widget elementor-widget-menu-anchor" data-id="e2eea4e" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-c87a626 elementor-widget elementor-widget-shortcode" data-id="c87a626" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.com/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.com/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.com/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.com/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.com/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.com/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.67"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d09eb65 elementor-section-full_width Block Block--background Block--elements Block--redesign elementor-section-height-default elementor-section-height-default" data-id="5d09eb65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836766a wrapper" data-id="836766a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5d5b0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5d5b0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcb210c" data-id="5fcb210c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41fbeb12 elementor-widget elementor-widget-heading" data-id="41fbeb12" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-your-full-stack-call-center-software-awaits">Your full-stack call center software awaits</h2> </div> </div> <div class="elementor-element elementor-element-82007e elementor-widget elementor-widget-text-editor" data-id="82007e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Engage with your customers effortlessly across all channels. LiveAgent, the omnichannel cloud-based call center software is all you’ll ever need to provide reliable and personalized service to your customers.</span></p> <p><span style="font-weight: 400;">Our VoIP (voice over internet protocol) call center phone system is equipped with advanced features such as IVR, call back requests, <a href="/customer-support-glossary/what-is-acd-in-call-center/" title="Discover how Automatic Call Distribution (ACD) optimizes call center efficiency by routing calls to the right agents, boosting satisfaction." hreflang="en-US" onover-preload="1">ACD</a>, smart <a href="https://www.liveagent.com/features/call-routing/" urlslab_href_old="/call-center-software/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">call routing</a>, call transfers, unlimited call recording, and HD video calls — and that’s just the beginning.</span></p> </div> </div> <div class="elementor-element elementor-element-42a5f55b elementor-widget elementor-widget-shortcode" data-id="42a5f55b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-985726 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14697"> <a href="https://sourceforge.net/software/product/LiveAgent/" target="_blank" title="Software - Product - LiveAgent"><img decoding="async" width="380" height="260" src="https://www.liveagent.com/app/uploads/2025/01/badge-sourceforge-winter-2025-leader-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="35"></a> </li> <li class="AwardsSmall__item post-963090 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-14618"> <a href="https://www.softwareadvice.com/help-desk/knowledge-management-comparison/" target="_blank" title="Help Desk - 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Shortlist"><picture><source srcset="https://www.liveagent.com/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.com/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4bcbd89d" data-id="4bcbd89d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-20c53873 elementor-widget elementor-widget-shortcode" data-id="20c53873" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.com/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.67"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Start Free Trial</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">No Credit Card required</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Enter your e-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#info-solid"></use> </svg> <span class="InfoMessage__text">Use your company email to get a 30 day trial for free.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Company name" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Choose a name for your LiveAgent subdomain. Most people use their company or team name.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Send me product updates and other promotional offers.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Create account for FREE</span> </button> <div class="Signup__form__terms"> <p>By signing up, I accept <a title="T&C" href="/terms-and-conditions/" hreflang="en-US" onover-preload="1">T&C</a> and <a title="Privacy Policy" href="/privacy-policy/" hreflang="en-US" onover-preload="1">Privacy Policy</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-60e47c3c elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="60e47c3c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b9055a0 wrapper" data-id="5b9055a0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52ed90bd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52ed90bd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cca124f Block--video Block--video__vertical" data-id="4cca124f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-393e85b0 videoTitle elementor-widget elementor-widget-text-editor" data-id="393e85b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-call-center-software-in-your-helpdesk">Call center software in your helpdesk</h3> <p>00:00 / 02:02</p> </div> </div> <div class="elementor-element elementor-element-6c838e9 elementor-widget elementor-widget-video" data-id="6c838e9" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=BZtDNkvb2a8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/BZtDNkvb2a8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.com/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="BZtDNkvb2a8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Call center software in your helpdesk | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M123S</strong><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c8bf5b02060c58d7c1b0b7a43301374d/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.com/wp/urlslab-download/ab62246fd64ecad244167935da419894/hqdefault.jpg" alt="Youtube video: LiveAgent Call center software in your helpdesk" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:22+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Call center software in your helpdesk"><meta itemprop="description" content="All your favorite cloud call center features are now built into your LiveAgent helpdesk. Unlimited voice recording storage | Inbound and Outbound calling | Customized greetings & IVR | Attended transfers & Clever call routing https://www.liveagent.com/call-center-software"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/BZtDNkvb2a8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=BZtDNkvb2a8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/BZtDNkvb2a8"><meta itemprop="duration" content="P0Y0M0DT0H0M123S"><meta itemprop="uploadDate" content="2024-10-14T06:50:22+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_whatis_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-26964574 elementor-widget elementor-widget-heading" data-id="26964574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-what-is-call-center-software">What is call center software? </h2> </div> </div> <div class="elementor-element elementor-element-63f335c6 elementor-widget elementor-widget-text-editor" data-id="63f335c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/blog/call-center-detailed-guide/" title="Streamline customer support with LiveAgent's call center. Easy setup, advanced features, free trial & budget-friendly plans. Try now!"" hreflang="en-US" onover-preload="1">Call center</a> software solutions are systems that allow call center agents to handle inbound calls and outbound calls. These solutions are ideal for more personal customer relationship management, and for providing quick <a href="https://www.liveagent.com/customer-support-glossary/customer-support/" title="Elevate your business in 2025 with innovative customer support strategies, tech advancements, and tips for building exceptional teams." hreflang="en-US" onover-preload="1">customer support</a>.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e5a420c Block--video Block--video__vertical" data-id="3e5a420c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d1ee551 videoTitle elementor-widget elementor-widget-text-editor" data-id="6d1ee551" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-call-center-software-demo">Call center software demo</h3> <p>00:00 / 04:39</p> </div> </div> <div class="elementor-element elementor-element-4221cb98 elementor-widget elementor-widget-video" data-id="4221cb98" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/SyvXUDe3g6A","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/SyvXUDe3g6A\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="SyvXUDe3g6A"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.com/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_try_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dbe8061 elementor-widget elementor-widget-heading" data-id="6dbe8061" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-explore-our-call-center-software">Explore our call center software</h2> </div> </div> <div class="elementor-element elementor-element-4191dee6 elementor-widget elementor-widget-text-editor" data-id="4191dee6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Experience our key features with a free <a href="https://www.liveagent.com" title="Discover LiveAgent, the all-in-one customer support software designed to elevate your service with 24/7 availability, no setup fees, and a free trial with no credit card required. Connect across channels with over 130 ticketing features and 200+ integrations. Enhance efficiency with AI assistance, live chat, call center, and ticketing systems. Experience fast implementation, award-winning service, and increased revenue potential. Start your free trial today and join leading brands in providing exceptional customer care." hreflang="en-US" onover-preload="1">LiveAgent</a> trial and see what it’s like to provide professional services with our solution. See how easy it is to set up a call center, add VoIP numbers or configure IVR with our powerful tool</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a865eca Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a865eca" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636566bf wrapper__wide no-padding" data-id="636566bf" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4670991b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4670991b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ac28fe2 visible" data-id="4ac28fe2" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31285f3a elementor-widget elementor-widget-image" data-id="31285f3a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-782940f7 elementor-widget elementor-widget-heading" data-id="782940f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-give-your-contact-center-agents-the-right-tools-with-liveagent">Give your contact center <span class="highlight-gradient">agents</span> the right tools with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-1742ebed elementor-widget elementor-widget-text-editor" data-id="1742ebed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Take a look at how LiveAgent can improve communication with your customer contacts and create a great <a href="https://www.liveagent.com/features/agents/" title="Boost customer support with LiveAgent! Easily add unlimited agents, manage tickets, and start a 30-day free trial today—no credit card needed!" hreflang="en-US" onover-preload="1">agent</a> experience. Our flexible solution works smoothly so you can focus on making your customers happy. </p> </div> </div> <div class="elementor-element elementor-element-7c6787b7 elementor-widget elementor-widget-text-editor" data-id="7c6787b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>What your Contact center agents get:</strong></p> </div> </div> <div class="elementor-element elementor-element-37a16d8 checklist elementor-widget elementor-widget-text-editor" data-id="37a16d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Faster resolution rates for time-sensitive issues</li> <li>Real-time monitoring and call center metrics</li> <li>Multiple conversation channels in a single interface</li> </ul> </div> </div> <div class="elementor-element elementor-element-39bc1dcf elementor-widget elementor-widget-html" data-id="39bc1dcf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/trial/" class="Button Button--full" urlslab_href_old="/trial" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"><span>Start trial for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e49438c hidden" data-id="e49438c" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7582dc9 elementor-widget elementor-widget-image" data-id="7582dc9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-e88b06f elementor-widget elementor-widget-heading" data-id="e88b06f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-create-personalized-customer-experiences-with-liveagent">Create personalized <span class="highlight-gradient">customer</span> experiences with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-9454f81 elementor-widget elementor-widget-text-editor" data-id="9454f81" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our contact center tool can help you create the ultimate customer engagement platform, and help you <a href="https://www.liveagent.com/blog/customer-loyalty/" title="Discover the power of customer loyalty! Learn its importance, key strategies, metrics, and how brands like Amazon build lasting connections." hreflang="en-US" onover-preload="1">increase customer loyalty</a>. Show your customers amazing support with our help desk solution and solve time intensive issues fast.</p> </div> </div> <div class="elementor-element elementor-element-bbd6b38 elementor-widget elementor-widget-text-editor" data-id="bbd6b38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Go above customer expectations</strong></p> </div> </div> <div class="elementor-element elementor-element-b5da493 checklist elementor-widget elementor-widget-text-editor" data-id="b5da493" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Create personalized experiences for customers</li> <li>Improve the quality of customer interactions</li> <li>Provide a seamless customer journey</li> </ul> </div> </div> <div class="elementor-element elementor-element-5192b6b elementor-widget elementor-widget-html" data-id="5192b6b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/trial/" class="Button Button--full" urlslab_href_old="/trial" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"><span>Start trial for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3206e52d" data-id="3206e52d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49d47181 elementor-widget elementor-widget-html" data-id="49d47181" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Support team view</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Customer view</label> </div> </div> </div> <div class="elementor-element elementor-element-337e3e14 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="337e3e14" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp 1768w, https://www.liveagent.com/wp/urlslab-download/f664f140ba4dd83f87aba909f0ebe614/callcenter_switcher_support-300x223.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/9c6361f82fb7de066f5ce7596719c227/callcenter_switcher_support-1024x762.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/c32356dcb670fc08bb2cd0cc43a02758/callcenter_switcher_support-768x572.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/ac42fa7ae4d2678f34a43f032a8bf8db/callcenter_switcher_support-67x50.png.webp 67w, https://www.liveagent.com/wp/urlslab-download/b2178179b6045b5e2d7e7d56633c17cd/callcenter_switcher_support-34x25.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/20778f2271b456c381254b9fea78d68d/callcenter_switcher_support-450x335.png.webp 450w, https://www.liveagent.com/wp/urlslab-download/c16ede20dbe862535e4b9b8e47f7f0f3/callcenter_switcher_support-537x400.png.webp 537w, https://www.liveagent.com/wp/urlslab-download/e5d1243eb717b8919ed142285ddcdcac/callcenter_switcher_support-185x138.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/d801a1c67e1d424cf1942d248907ecdd/callcenter_switcher_support-110x82.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/f34dba9371864cc61e315f987b1fe031/callcenter_switcher_support-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png 1768w, https://www.liveagent.com/wp/urlslab-download/c777cecbec154a23ea9984fa6ed9b45b/callcenter_switcher_support-300x223.png 300w, https://www.liveagent.com/wp/urlslab-download/a43d4bb21601bd5a7c5a2451289ecccd/callcenter_switcher_support-1024x762.png 1024w, https://www.liveagent.com/wp/urlslab-download/918a969656a825b4cd1acb8df7526ef9/callcenter_switcher_support-768x572.png 768w, https://www.liveagent.com/wp/urlslab-download/05ac6e21b30b61dabc2ff83b6a1eaff8/callcenter_switcher_support-67x50.png 67w, https://www.liveagent.com/wp/urlslab-download/5abdfde77f38de0ac3fd4d293c453818/callcenter_switcher_support-34x25.png 34w, https://www.liveagent.com/wp/urlslab-download/9f5859da8dbb316ce5182f668b15fe82/callcenter_switcher_support-450x335.png 450w, https://www.liveagent.com/wp/urlslab-download/b94644065db6a5e830d2b47d673a2346/callcenter_switcher_support-537x400.png 537w, https://www.liveagent.com/wp/urlslab-download/8372b237801ee50367620ad69e5c77ba/callcenter_switcher_support-185x138.png 185w, https://www.liveagent.com/wp/urlslab-download/b833ad2cf7aa70f9cf795e3f2ff96c38/callcenter_switcher_support-110x82.png 110w, https://www.liveagent.com/wp/urlslab-download/be29b116f64e68c3fd6b5fd25f8a24b8/callcenter_switcher_support-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-653431" alt="LiveAgent call center support" data-src="https://www.liveagent.com/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-410f4506 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="410f4506" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp 884w, https://www.liveagent.com/wp/urlslab-download/93a38a85c730f247d92d4c2182676de6/call-center-customer-view-300x223.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/d65bbaa1d9c05717a0b38f778d02590a/call-center-customer-view-768x572.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/dbedce5c69b55792f1392a2bb8bf86dc/call-center-customer-view-67x50.png.webp 67w, https://www.liveagent.com/wp/urlslab-download/8b04c6e1ca5f190bdfae1b70c691de18/call-center-customer-view-34x25.png.webp 34w, https://www.liveagent.com/wp/urlslab-download/58238963d92402d8e9e6a0c8bd1fe06b/call-center-customer-view-450x335.png.webp 450w, https://www.liveagent.com/wp/urlslab-download/52114508665f292d5f0b01dae4fd3c9a/call-center-customer-view-537x400.png.webp 537w, https://www.liveagent.com/wp/urlslab-download/77830a63c336135de6c1aee6fecc9a39/call-center-customer-view-185x138.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/d9c5e60f5fb471f69b8c04a0e0e93faa/call-center-customer-view-110x82.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/2c96e9dce955a1ffa4ff7f488a478ea6/call-center-customer-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png 884w, https://www.liveagent.com/wp/urlslab-download/f1fa09714f3e3fa21bccc02584041091/call-center-customer-view-300x223.png 300w, https://www.liveagent.com/wp/urlslab-download/c3bfd5df7a52d5bfe4f2339b843a8163/call-center-customer-view-768x572.png 768w, https://www.liveagent.com/wp/urlslab-download/dd3352dbb1c39f0ce7149591f256847f/call-center-customer-view-67x50.png 67w, https://www.liveagent.com/wp/urlslab-download/1d2036f06d31f30fac28bceba74e65a1/call-center-customer-view-34x25.png 34w, https://www.liveagent.com/wp/urlslab-download/16d57099231ade8b4c3a71c0ada674a6/call-center-customer-view-450x335.png 450w, https://www.liveagent.com/wp/urlslab-download/5a97f06831ad835dd86c671f7fada4bd/call-center-customer-view-537x400.png 537w, https://www.liveagent.com/wp/urlslab-download/1bc90fe1ff7a63b562f148c39b72b420/call-center-customer-view-185x138.png 185w, https://www.liveagent.com/wp/urlslab-download/6a4ccaba193109eb6581fc8f37bb9571/call-center-customer-view-110x82.png 110w, https://www.liveagent.com/wp/urlslab-download/409136388d19d0de23de4c7af1669117/call-center-customer-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="884" height="658" class="attachment-full size-full wp-image-886469" alt="LiveAgent's call center from customre's view" data-src="https://www.liveagent.com/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-104fffd4 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="104fffd4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aa1e658 wrapper" data-id="5aa1e658" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16204fae large-heading elementor-widget elementor-widget-heading" data-id="16204fae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-complete-overview-of-your-call-center-solution">Complete overview of your call center solution</h2> </div> </div> <div class="elementor-element elementor-element-22d52c18 elementor-widget elementor-widget-text-editor" data-id="22d52c18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Manage customer support center operations with ease thanks to our all-in-one solution. Get your call center productivity to the highest level and improve the quality of customer interactions with LiveAgent.</p> </div> </div> <div class="elementor-element elementor-element-15964564 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="15964564" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-3621" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Numbers</div> <div id="elementor-tab-title-3622" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Calling devices</div> <div id="elementor-tab-title-3623" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Calls history</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Numbers</div> <div id="elementor-tab-content-3621" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-3621" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp 2560w, https://www.liveagent.com/wp/urlslab-download/51a1e04ddc3dc8db0f4456fd00f4a979/callcenter_numbers-300x184.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/a1ed953e707b7f483e1376bf7f151b82/callcenter_numbers-1024x628.jpg.webp 1024w, https://www.liveagent.com/wp/urlslab-download/7346ffe8d1a737291b1219b8121dc963/callcenter_numbers-768x471.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/0b0e71933787c078d7bd41c54330dd6b/callcenter_numbers-82x50.jpg.webp 82w, https://www.liveagent.com/wp/urlslab-download/4e6e8d19d6089f16f0cf960f553241d6/callcenter_numbers-41x25.jpg.webp 41w, https://www.liveagent.com/wp/urlslab-download/71d9c441a19d8b9b085b2a5c641ce9a7/callcenter_numbers-546x335.jpg.webp 546w, https://www.liveagent.com/wp/urlslab-download/0ea5c335ea27c7cfd69665beb9f4b95d/callcenter_numbers-652x400.jpg.webp 652w, https://www.liveagent.com/wp/urlslab-download/6f3f4bc07a2ce073a12a9d17db7a5871/callcenter_numbers-185x113.jpg.webp 185w, https://www.liveagent.com/wp/urlslab-download/3e3de17e76f62e9f6d7f1f918c78bcf9/callcenter_numbers-110x67.jpg.webp 110w, https://www.liveagent.com/wp/urlslab-download/9298539877feaad7bb0e2f2c06b3cc62/callcenter_numbers-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg 2560w, https://www.liveagent.com/wp/urlslab-download/3551bd835708c2b1347133d3559476ed/callcenter_numbers-300x184.jpg 300w, https://www.liveagent.com/wp/urlslab-download/1250d39caeb7dd5491e2d3214537c774/callcenter_numbers-1024x628.jpg 1024w, https://www.liveagent.com/wp/urlslab-download/1575b1c858f62fc8500545dd6be8ea7e/callcenter_numbers-768x471.jpg 768w, https://www.liveagent.com/wp/urlslab-download/32391a043784052a3f3ef31897c0af7b/callcenter_numbers-82x50.jpg 82w, https://www.liveagent.com/wp/urlslab-download/a54f9a7c75b449fb53d94df69162537e/callcenter_numbers-41x25.jpg 41w, https://www.liveagent.com/wp/urlslab-download/63a0f26b2304a5f8372b7421b6239a93/callcenter_numbers-546x335.jpg 546w, https://www.liveagent.com/wp/urlslab-download/af6c11bc3c9265b4b27e19eab17ebb38/callcenter_numbers-652x400.jpg 652w, https://www.liveagent.com/wp/urlslab-download/21c28f80f263f9dd6ad3aaeb7d74b861/callcenter_numbers-185x113.jpg 185w, https://www.liveagent.com/wp/urlslab-download/d414c4e24c4f0b929f787c9bc2ad0d73/callcenter_numbers-110x67.jpg 110w, https://www.liveagent.com/wp/urlslab-download/9b48a4e042b9bf8c24eb9fdb9f0bc6e2/callcenter_numbers-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653518 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Calling devices</div> <div id="elementor-tab-content-3622" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-3622" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp 2560w, https://www.liveagent.com/wp/urlslab-download/095522de2d66c75b55939a7a695fdc7c/callcenter_calling_devices-300x184.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/ad22665d2eea2123865109eccd1cf6d7/callcenter_calling_devices-1024x628.jpg.webp 1024w, https://www.liveagent.com/wp/urlslab-download/79589327cc2889731f5f2b44ec30d691/callcenter_calling_devices-768x471.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/0476e87029499158a6ae33eda8797b55/callcenter_calling_devices-82x50.jpg.webp 82w, https://www.liveagent.com/wp/urlslab-download/cf709bb3e9b86827239f3535a7ec3c47/callcenter_calling_devices-41x25.jpg.webp 41w, https://www.liveagent.com/wp/urlslab-download/5a24b070d2c4e02ea58283b76160f247/callcenter_calling_devices-546x335.jpg.webp 546w, https://www.liveagent.com/wp/urlslab-download/63c73e6e8969ad6ab05f3b6c0096663c/callcenter_calling_devices-652x400.jpg.webp 652w, https://www.liveagent.com/wp/urlslab-download/0e78305fcaef9cb887b5d30c911a27bb/callcenter_calling_devices-185x113.jpg.webp 185w, https://www.liveagent.com/wp/urlslab-download/2b3fb9132ee5af48879e6f084f53579b/callcenter_calling_devices-110x67.jpg.webp 110w, https://www.liveagent.com/wp/urlslab-download/d034b2d02b4407079b398dd32fa87478/callcenter_calling_devices-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg 2560w, https://www.liveagent.com/wp/urlslab-download/402e9363d50927d738c05bb0f547e1f0/callcenter_calling_devices-300x184.jpg 300w, https://www.liveagent.com/wp/urlslab-download/8712a0dba286648cdee68c761413901b/callcenter_calling_devices-1024x628.jpg 1024w, https://www.liveagent.com/wp/urlslab-download/7a11808b4d746e29ff45ada056f08fcf/callcenter_calling_devices-768x471.jpg 768w, https://www.liveagent.com/wp/urlslab-download/1097c2c0ddf81339f29a9dc9525b83bd/callcenter_calling_devices-82x50.jpg 82w, https://www.liveagent.com/wp/urlslab-download/682cac63f6515d32d1dc11d40d380980/callcenter_calling_devices-41x25.jpg 41w, https://www.liveagent.com/wp/urlslab-download/cc1da7a02c97e4be0327bc6d48eeb914/callcenter_calling_devices-546x335.jpg 546w, https://www.liveagent.com/wp/urlslab-download/eb9f86f3865c62fdbe2ea7acef116f64/callcenter_calling_devices-652x400.jpg 652w, https://www.liveagent.com/wp/urlslab-download/02a9911ee65bf5681d426c5a399fa3a3/callcenter_calling_devices-185x113.jpg 185w, https://www.liveagent.com/wp/urlslab-download/3356b4aa6616c0efd5d69ce0d4a49417/callcenter_calling_devices-110x67.jpg 110w, https://www.liveagent.com/wp/urlslab-download/59fd10ea160c9a0242aba6b9276703ac/callcenter_calling_devices-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653460 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p></div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">Calls history</div> <div id="elementor-tab-content-3623" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-3623" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp 2560w, https://www.liveagent.com/wp/urlslab-download/dd6929d9a53e32670a49a1c70ca4eeca/callcenter_calls_history-300x184.jpg.webp 300w, https://www.liveagent.com/wp/urlslab-download/fc14b1de24871c701cb0a77517f15593/callcenter_calls_history-1024x628.jpg.webp 1024w, https://www.liveagent.com/wp/urlslab-download/e2ebde44d9e1db2ca517bade88614201/callcenter_calls_history-768x471.jpg.webp 768w, https://www.liveagent.com/wp/urlslab-download/0684b27d735c17dbe2ba3cbc676fb006/callcenter_calls_history-82x50.jpg.webp 82w, https://www.liveagent.com/wp/urlslab-download/09f5a367d06662a6984765a239261dbb/callcenter_calls_history-41x25.jpg.webp 41w, https://www.liveagent.com/wp/urlslab-download/061d3a824066a8f5f4b0dbcda3ca5b87/callcenter_calls_history-546x335.jpg.webp 546w, https://www.liveagent.com/wp/urlslab-download/2d378fedd2fc069925896471f6a8e7ba/callcenter_calls_history-652x400.jpg.webp 652w, https://www.liveagent.com/wp/urlslab-download/ceadbcd4b30b1eb187697cea66a7ec7a/callcenter_calls_history-185x113.jpg.webp 185w, https://www.liveagent.com/wp/urlslab-download/5c8a3eeba910269db7a190511314a5b3/callcenter_calls_history-110x67.jpg.webp 110w, https://www.liveagent.com/wp/urlslab-download/707c8d285d88c7d6704b08680d81b3f2/callcenter_calls_history-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg 2560w, https://www.liveagent.com/wp/urlslab-download/4609f49f87e7483db9645d38862de565/callcenter_calls_history-300x184.jpg 300w, https://www.liveagent.com/wp/urlslab-download/0a9f50c046e8980694dcf844258fee1e/callcenter_calls_history-1024x628.jpg 1024w, https://www.liveagent.com/wp/urlslab-download/b0616c1f9ea9c4ba904b039d4cfcf383/callcenter_calls_history-768x471.jpg 768w, https://www.liveagent.com/wp/urlslab-download/1d465a54cb112b38335321d0f7350d68/callcenter_calls_history-82x50.jpg 82w, https://www.liveagent.com/wp/urlslab-download/00ad180e436628cb1129e3d04e60e629/callcenter_calls_history-41x25.jpg 41w, https://www.liveagent.com/wp/urlslab-download/41f4da1fa8865aa0b3525cceffb27aa9/callcenter_calls_history-546x335.jpg 546w, https://www.liveagent.com/wp/urlslab-download/cec8bae5bea30778800c539d82219c5a/callcenter_calls_history-652x400.jpg 652w, https://www.liveagent.com/wp/urlslab-download/ee6252cf7bfe370f201057d2a3bd3de2/callcenter_calls_history-185x113.jpg 185w, https://www.liveagent.com/wp/urlslab-download/fb5b4bb0601a633152d7a47d9288b86a/callcenter_calls_history-110x67.jpg 110w, https://www.liveagent.com/wp/urlslab-download/cdf566116c54d33b598f6e16956c03eb/callcenter_calls_history-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653489 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p></div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-589c0714 elementor-section-full_width Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="589c0714" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b869661 wrapper__wide" data-id="4b869661" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-39384445 large-heading elementor-widget elementor-widget-heading" data-id="39384445" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-call-center-software-features">Call center software <span class="highlight-gradient">features</span></h2> </div> </div> <div class="elementor-element elementor-element-5ae3fbf7 elementor-widget elementor-widget-text-editor" data-id="5ae3fbf7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Powerful features that help you improve communication over phone and provide exceptional <a href="https://www.liveagent.com/customer-experience-software/" urlslab_href_old="https://www.liveagent.com/customer-support-glossary/customer-service-experience/" title="Customer experience software plays a key role in collecting, organizing, and tracking customer feedback in a modern-day business." hreflang="en-US" onover-preload="1">customer experiences</a>.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-756b5e63 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="756b5e63" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76b60120 FeaturesTableNew__feature" data-id="76b60120" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-502af7ba elementor-widget elementor-widget-image" data-id="502af7ba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/6d711f6c1385805dbed01c3bf58c9b26/call_center_internal_calls-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/21a821ca75697fa6441863482ef3708a/call_center_internal_calls-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/5067abbf579b3ce990494b5b6a54fc4d/call_center_internal_calls-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/8a1ee7310f864acc28a8c4024d08bde7/call_center_internal_calls-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/68de6a967794260101022c97e0d123f4/call_center_internal_calls-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png 233w, https://www.liveagent.com/wp/urlslab-download/b535cdaba3c047b5c016f98a03023012/call_center_internal_calls-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/462ead61e686f0d67dc155ad5935164e/call_center_internal_calls-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/7f0e12795e48fc5a339f2f24a77958f4/call_center_internal_calls-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/208106044c905622fafa64d84af8be70/call_center_internal_calls-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/228b24fb353bf00bf97aed6d40522210/call_center_internal_calls-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912211" alt="Call Center Internal Calls" data-src="https://www.liveagent.com/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> <div class="elementor-element elementor-element-6e0978e7 elementor-widget elementor-widget-text-editor" data-id="6e0978e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-internal-calls">Internal calls</h4> <p><a href="https://www.liveagent.com/features/internal-calls/" title="Enhance team collaboration with LiveAgent's Internal Calls. Make free voice calls with colleagues directly from the interface. Try it free today!"" hreflang="en-US" onover-preload="1">Internal calls</a> is a function that allows you to communicate with you colleagues during their shifts in case of need, alternatively allows you to transfer calls.</p> <p><a href="/features/internal-calls/" title="Enhance team collaboration with LiveAgent's Internal Calls. Make free voice calls with colleagues directly from the interface. Try it free today!"" hreflang="en-US" onover-preload="1">Learn more about internal calls</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-58a685e5 FeaturesTableNew__feature" data-id="58a685e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f8c2f4d elementor-widget elementor-widget-text-editor" data-id="2f8c2f4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-omnichannel-help-desk-software">Omnichannel help desk software</h4> <p>Our omnichannel call center software can handle multiple channels – our call center, Facebook, Instagram, Twitter, Viber, live chat, customer portal, email, and more.</p> <p><a href="/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">Learn more about help desk software</a></p> </div> </div> <div class="elementor-element elementor-element-2cf93281 elementor-widget elementor-widget-image" data-id="2cf93281" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/0ca16aeee9116baf0d27d9e21636fefe/call_center_omnichannel_helpdesk-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/6688336ee5c88eacb6e2b988cab11515/call_center_omnichannel_helpdesk-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/925e210acd491ec02c2a51e312149d63/call_center_omnichannel_helpdesk-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/8fa1b9a6e484ed33dde56920ad662be9/call_center_omnichannel_helpdesk-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/0c0abb5d75d332c62ffa5599214df4de/call_center_omnichannel_helpdesk-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png 233w, https://www.liveagent.com/wp/urlslab-download/65748295048c45d4723ad69399b580a9/call_center_omnichannel_helpdesk-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/8df0f82906389ed5fe684645e56cc73f/call_center_omnichannel_helpdesk-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/ccf3c1fd796f46d0cb5412527a319115/call_center_omnichannel_helpdesk-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/686e6633122142936e6e857e1dda66d7/call_center_omnichannel_helpdesk-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/daba689d68aace39ad1edf3912fbbc77/call_center_omnichannel_helpdesk-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912356" alt="Call Center Omnichannel HelpDesk" data-src="https://www.liveagent.com/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40839a35 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40839a35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333fc89e FeaturesTableNew__feature" data-id="333fc89e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52716c6 elementor-widget elementor-widget-image" data-id="52716c6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/6ed69b1abb5c6b863852ee21096d16ec/call_center_click-to-call-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/5212724a291700ff31fab23fe80aa1d2/call_center_click-to-call-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/b800b65541cc442d085c547713052012/call_center_click-to-call-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/6afef34f1b3d038c3f3856eb0757ac45/call_center_click-to-call-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/be57af5be440eeddad66cea7b27a1d83/call_center_click-to-call-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png 233w, https://www.liveagent.com/wp/urlslab-download/f57b5f8e11bb2a89dd653822638b7fb1/call_center_click-to-call-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/32ace17716e07b4e155d42fda0ffbefb/call_center_click-to-call-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/6f608e277f20230118eb98ba0be1c28a/call_center_click-to-call-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/997c79201e921ff6d5bd0fcb93b55425/call_center_click-to-call-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/2613e731d04102164a607c611a007708/call_center_click-to-call-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912095" alt="Call Center Click to Call" data-src="https://www.liveagent.com/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> <div class="elementor-element elementor-element-79cfa748 elementor-widget elementor-widget-text-editor" data-id="79cfa748" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-click-to-call-and-mail-to-capability">Click-to-call and mail-to capability</h4> <p>Our web based call center has the ability to call any web number. Click the number you’d like to call, and LiveAgent will do the rest. It can also utilize mail-to protocols.</p> <p><a href="/features/call-button/" title="Enhance your website with LiveAgent's call buttons for seamless in-browser calls. Our customizable buttons simplify customer contact, boosting satisfaction and sales through effortless PC or mobile to PC calls. Discover the benefits of reducing customer effort and enriching their experience. Try LiveAgent's call buttons free—no strings attached!" hreflang="en-US" onover-preload="1">Learn more about call buttons</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53368948 FeaturesTableNew__feature" data-id="53368948" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-290e5065 elementor-widget elementor-widget-text-editor" data-id="290e5065" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-call-transfers">Call transfers</h4> <p>Our call center has attended and consultative transfers. Attended transfers raise customer satisfaction, and ensure the caller is tied to an agent before the call is terminated.</p> <p><a href="/features/call-transfers/" title="Enhance customer satisfaction with LiveAgent's attended call transfers. Streamline workflows & delight customers. Try a free 30-day trial today!"" hreflang="en-US" onover-preload="1">Learn more about call transfers</a></p> </div> </div> <div class="elementor-element elementor-element-3945e424 elementor-widget elementor-widget-image" data-id="3945e424" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/b16b18412d0c9ea27a421a246791b316/call_center_call_transfers-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/2f90c15063fab7ebc511e176f8754b7c/call_center_call_transfers-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/9937ac1168ac084dcf5d78926d64f17c/call_center_call_transfers-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/723d43c593a5aca9a20b2863c36dd78d/call_center_call_transfers-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/a4195b3b4936670fd7c595b77430ffb0/call_center_call_transfers-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png 233w, https://www.liveagent.com/wp/urlslab-download/16045b1851d4707eb2f2445331bafc8e/call_center_call_transfers-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/e76b36e66ad1d239de321931c1d5cdc6/call_center_call_transfers-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/cd0e6f6e79068c31252e368052232277/call_center_call_transfers-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/79db1d8aebafad7dc522d2b0ceca1d41/call_center_call_transfers-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/3336b3bce7f780248b109ec137a7bc0d/call_center_call_transfers-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911979" alt="Call Center Call Transfers" data-src="https://www.liveagent.com/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1d0b2cbc FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1d0b2cbc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15e70f39 FeaturesTableNew__feature" data-id="15e70f39" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5c697840 elementor-widget elementor-widget-image" data-id="5c697840" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/9a60501656467503ba3c0e7d69aaea8d/call_center_voip-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/1704ea279e3adae6dd75d4fe0382b00f/call_center_voip-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/1db757566b20f3d10f137e55547ab112/call_center_voip-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/25dfe758ec5580f6dbc0a322331b3c0e/call_center_voip-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/0507f7f7ee5af3c09d70b12289db91e9/call_center_voip-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png 233w, https://www.liveagent.com/wp/urlslab-download/faadb1bddabe1582a1c030474c968ceb/call_center_voip-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/7fbf2b19e271affacc241b0076413f9f/call_center_voip-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/42aaf7781f8940c338a2499d2d11e0ac/call_center_voip-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/a0e8f3e663a38a676a5b6aacf755d6da/call_center_voip-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/d2b95b9127c048691cfd193e93a046ee/call_center_voip-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912530" alt="Call Center VoIP" data-src="https://www.liveagent.com/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> <div class="elementor-element elementor-element-1000e473 elementor-widget elementor-widget-text-editor" data-id="1000e473" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-voip-call-center-phone-system">VoIP call center phone system</h4> <p>LiveAgent call center integrates with over 99% of VoIP providers with SIP Trunk. Don’t see your preferred VoIP partner? Contact us and we’ll be happy to add it to our list.</p> <p><a href="/integrations/#voip-partners" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Learn more about VoIP partners</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-322bf397 FeaturesTableNew__feature" data-id="322bf397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1dea9df elementor-widget elementor-widget-text-editor" data-id="1dea9df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-call-back-features">Call back features</h4> <p>Increase customer satisfaction by entrusting customers to request callbacks when they don’t have the time to wait, or when your agents are too busy to answer.</p> <p><a href="/features/automatic-callback/" title="Boost customer satisfaction with LiveAgent's automatic callback feature. Reduce abandoned calls, enhance agent productivity, and show you care!" hreflang="en-US" onover-preload="1">Learn more about automatic call back</a></p> </div> </div> <div class="elementor-element elementor-element-12d34559 elementor-widget elementor-widget-image" data-id="12d34559" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/4b29aa5aef42c7c9d49f1e928e7dfc98/call_center_callback-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/fd42af5a40bc009dec3bc88dd6dd6c4b/call_center_callback-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/d25546b1d2cb8251fe258cf99987c0b7/call_center_callback-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/cb14ad99972f4457ed1c313a1526d52c/call_center_callback-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/25af6f840df362b8a6ace94377e9d86c/call_center_callback-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png 233w, https://www.liveagent.com/wp/urlslab-download/f03caf02e9b3a896cba5713c733bf0ef/call_center_callback-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/1d790c3f78330309b455b7520997ffad/call_center_callback-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/364b4556177801957ab33f4d1f561d73/call_center_callback-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/61c9622ce1cb7db70247d96f8c9fbbe9/call_center_callback-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/c8a2edb269065d37173ac61b2cb7bc53/call_center_callback-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912037" alt="Call Center Callback" data-src="https://www.liveagent.com/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57a8d06b FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57a8d06b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41fc3ed FeaturesTableNew__feature" data-id="41fc3ed" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-791cf5d5 elementor-widget elementor-widget-image" data-id="791cf5d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/7a3f5789192f314e1097e009916a7105/call_center_outbound-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/5f93857d05bbcf7ac519abf68e8c2ef9/call_center_outbound-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/86ca2a93c831f5728cc015c9b83260d1/call_center_outbound-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/ce40f20e435160b1c4e9a00a2fe8e6d9/call_center_outbound-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/802d68ba40661d762c39a2dbd6f28a3d/call_center_outbound-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png 233w, https://www.liveagent.com/wp/urlslab-download/a3fa2fd6b8226f852d0af049e7d17568/call_center_outbound-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/e22eae0b0c87ca8f5bd7db5570d0f27b/call_center_outbound-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/e6ebaba506b987b33ea9630b887cb2dc/call_center_outbound-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/590190a5291a8e4fc1b12d8e50ed48e2/call_center_outbound-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/4e0c289aa393cf8219e7b363931e707b/call_center_outbound-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912385" alt="Call Center Outbound" data-src="https://www.liveagent.com/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> </div> <div class="elementor-element elementor-element-1f4634e8 elementor-widget elementor-widget-text-editor" data-id="1f4634e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-outbound-call-center-software">Outbound call center software</h4> <p>Support your customers by reaching out to them with our manual outbound call center. Improve customer relations, and optimize outbound customer interactions.</p> <p><a href="/outbound-call-center-software/" title="Outbound call center software by LiveAgent allows you to make outgoing calls to sales prospects, leads, or current customers. Try 30 days free trial and push your business to new levels." hreflang="en-US" onover-preload="1">Learn more about outbound call center software</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3468a621 FeaturesTableNew__feature" data-id="3468a621" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78ca1cec elementor-widget elementor-widget-text-editor" data-id="78ca1cec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-call-routing-to-a-personal-device">Call routing to a personal device</h4> <p>Agents have the option to route incoming calls to a personal device, such as a mobile phone. Use ours via forward to a GSM phone number or our LivePhone app.</p> <p><a href="/features/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">Learn more about call routing</a></p> </div> </div> <div class="elementor-element elementor-element-650cdeff elementor-widget elementor-widget-image" data-id="650cdeff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/20e98dc7962b6391c2425aebb53798ec/call_center_callrouting-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/f12a622ce1b26fe8baacf3a2ab77d37e/call_center_callrouting-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/86f504e84877333a6049ca966a69ca74/call_center_callrouting-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/941c84579b8b78291dffc45b93917898/call_center_callrouting-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/4f3fbb17529c7abb53da91f603de8ad0/call_center_callrouting-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png 233w, https://www.liveagent.com/wp/urlslab-download/0ef0bcc93f67492ac484237aafb8c4f6/call_center_callrouting-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/b4dbfcf5dd8d5e3eae7efa7f22d86dd7/call_center_callrouting-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/d045b08647e67c68ddb63e461d374c01/call_center_callrouting-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/34782672c3992f621388321df4b0aa47/call_center_callrouting-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/b701fb1c74b78339acb10b46d5bbaf99/call_center_callrouting-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912066" alt="Call Center Callrouting" data-src="https://www.liveagent.com/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a8e43a1 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a8e43a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2478c24 FeaturesTableNew__feature" data-id="2478c24" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-59dc4b95 elementor-widget elementor-widget-image" data-id="59dc4b95" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/73325dccf5dff70e45eddc7de277550e/call_center_multiple_devices-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/0053299469a5fac2fa1cc3a76a5a30b3/call_center_multiple_devices-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/112a9d796b6c1db031e52ab1e7ea4c0d/call_center_multiple_devices-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/e7758c286d40bc06b302e4f50fec351d/call_center_multiple_devices-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/6ecfdc53e43ec375f2e11273d6eac4eb/call_center_multiple_devices-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png 233w, https://www.liveagent.com/wp/urlslab-download/1567c30b797b07a71db05eeba6cb752c/call_center_multiple_devices-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/bb616221c2d55961fe7af6853d7890b6/call_center_multiple_devices-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/e786c0bc9ccccf6d2ef6a5cc78eadbc3/call_center_multiple_devices-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/4335dac0bb78dee6d2cbc71709fb933a/call_center_multiple_devices-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/f96a46ce83a9f8e3325c35340b590a77/call_center_multiple_devices-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912298" alt="Call Center Multiple Devices" data-src="https://www.liveagent.com/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </div> </div> <div class="elementor-element elementor-element-75f23b02 elementor-widget elementor-widget-text-editor" data-id="75f23b02" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-multiple-supported-call-devices-and-phone-numbers">Multiple supported call devices and phone numbers</h4> <p>Connect unlimited call devices and phone numbers with your call center solution. LiveAgent is compatible with both hardware and virtual call devices such as softphones.</p> <p><a href="/features/supported-call-devices/" title="Choose calling devices you and your agents prefer. LiveAgent supports headsets and mobile phones, and even browsers or phone apps for calling." hreflang="en-US" onover-preload="1">Learn more about supported call devices</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a36da76 FeaturesTableNew__feature" data-id="1a36da76" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4efa2944 elementor-widget elementor-widget-text-editor" data-id="4efa2944" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-omnichannel-agent-desktop">Omnichannel agent desktop</h4> <p>LiveAgent’s all-in-one call center solution offers a context-rich desktop. Enhance your call center’s performance with seamless transitions between call handling and accessing client data.</p> <p><a href="/features/universal-inbox/" title="Discover the power of LiveAgent's Universal Inbox, a unified dashboard that streamlines all communication channels—emails, calls, social media, and more—into one centralized location. Enhance your team's efficiency with features like automatic ticket routing, real-time chat previews, and built-in CRM. Elevate your customer service and satisfaction with a free 30-day trial today." hreflang="en-US" onover-preload="1">Learn more about universal inbox</a></p> </div> </div> <div class="elementor-element elementor-element-1b310566 elementor-widget elementor-widget-image" data-id="1b310566" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/b2abf01534300711e4d1b9ce43f889a6/call_center_omnichannel_agemt-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/557d9e0a15db7637ecd4fe3632aa6e43/call_center_omnichannel_agemt-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/e121ef932da69bb5c778475935941a63/call_center_omnichannel_agemt-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/1531b1eb5408fc0b463120fcc0000afc/call_center_omnichannel_agemt-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/9aeac8b56683b57734b9b227e0621b4a/call_center_omnichannel_agemt-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png 233w, https://www.liveagent.com/wp/urlslab-download/97f2e0296705cc81912b76e423ac5200/call_center_omnichannel_agemt-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/0fac5b040dc124074270ede5cba4d916/call_center_omnichannel_agemt-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/8fbe1a7970149fe69a8fa87a55687eb9/call_center_omnichannel_agemt-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/d2ba58e3bc3bd1efe8371c3609ae60a3/call_center_omnichannel_agemt-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/3ff8f83c15d39daa377d466ff666cdd2/call_center_omnichannel_agemt-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912327" alt="Call Center Omnichannel Agent" data-src="https://www.liveagent.com/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52e5044d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52e5044d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50e74547 FeaturesTableNew__feature" data-id="50e74547" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74cac6fd elementor-widget elementor-widget-image" data-id="74cac6fd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/0fe3b8abcd81634f13753a40bab3232c/call_center_crm-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/a5b544180bb4eb23272e5808b934a0fc/call_center_crm-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/889fa9b1699667bb90cc4ac7c0ffc416/call_center_crm-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/a224f87e76477d4219a0f370bcb6885c/call_center_crm-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/6a8dbd64a28de532d8725b6521de92ef/call_center_crm-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png 233w, https://www.liveagent.com/wp/urlslab-download/6095596ce18db6f7c2b5ff082a06c62b/call_center_crm-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/81dc72876936a5bfc0be506608a36deb/call_center_crm-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/3550340ba6991562850ab5594aa6a71d/call_center_crm-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/21bc3245c78d011381bf426042937fb0/call_center_crm-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/607d99909256ec88e90399c7099999f3/call_center_crm-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912124" alt="Call Center CRM" data-src="https://www.liveagent.com/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> <div class="elementor-element elementor-element-49e2bb82 elementor-widget elementor-widget-text-editor" data-id="49e2bb82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-native-and-third-party-crm-integrations">Native and third-party CRM integrations</h4> <p>Your contact center space can ensure your agents provide personalized service at all times with one of our three CRM integrations. You can also use our native CRM tools.</p> <p><a href="/integrations/#crm" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Learn more about CRM integrations</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d60ca60 FeaturesTableNew__feature" data-id="1d60ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7422700e elementor-widget elementor-widget-text-editor" data-id="7422700e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-computer-telephony-integration-cti">Computer telephony integration (CTI)</h4> <p>Integrate your computers, laptops, and hardware phones with LiveAgent. Answer and make calls with ease, while providing your customers with great customer support.</p> <p><a href="/telephony-software/" title="Make and receive calls through the internet with our advanced telephony software. Make international and regional calls for local prices." hreflang="en-US" onover-preload="1">Learn more about computer telephony integration</a></p> </div> </div> <div class="elementor-element elementor-element-28b31a49 elementor-widget elementor-widget-image" data-id="28b31a49" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/6541a00894be9fe65842eaf3e72542b9/call_center_cti-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/e1f772fc64123c78a4d0e8e328afbcea/call_center_cti-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/1bbb9e145ce32d9263ef4dbd4caed7c8/call_center_cti-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/547029cbcdc963137168b05ad4de53dd/call_center_cti-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/91f928cbbd1be61d97b79f0ff2aca316/call_center_cti-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png 233w, https://www.liveagent.com/wp/urlslab-download/ca1fac3e6a668c9c72ece52384a19b68/call_center_cti-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/15f1006a77e9ce4a9216268566e17b3a/call_center_cti-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/121770e142917907cc507ee62d629b5b/call_center_cti-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/ee2846a88e8eafd942d2fae666179fd4/call_center_cti-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/2ec65a9a845709d555f1fd802de3cb76/call_center_cti-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912153" alt="Call Center CTI" data-src="https://www.liveagent.com/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ea77a9d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ea77a9d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2105caa FeaturesTableNew__feature" data-id="2105caa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab88e25 elementor-widget elementor-widget-image" data-id="1ab88e25" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/cc1f486f344ca226701e28e6ec3c41d4/call_center_push_notifications-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/b511c98758797b52dbe69582e547258e/call_center_push_notifications-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/42b9d39b0811fa20bba1a3ba6392fc75/call_center_push_notifications-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/669d0efb5f96f2c04f74c766ecd3544a/call_center_push_notifications-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/06e18f266ee6d17d1c7b13a7aca0dfc9/call_center_push_notifications-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png 233w, https://www.liveagent.com/wp/urlslab-download/507408ff9de611d3e74415a2e8c40e73/call_center_push_notifications-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/e91c888743ea441dfd8c35b5f8bab11b/call_center_push_notifications-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/ae1df5d79c5195edd645118fb8ffeff1/call_center_push_notifications-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/82259afa11e88c8c042767f48045afde/call_center_push_notifications-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/694f816485e32ce20b55548fff25c81e/call_center_push_notifications-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912414" alt="Call Center Push Notifications" data-src="https://www.liveagent.com/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> <div class="elementor-element elementor-element-a08e726 elementor-widget elementor-widget-text-editor" data-id="a08e726" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-in-app-push-notifications">In-app push notifications</h4> Enable push notifications in the LivePhone app, and it will alert you with a push notification every time there’s a ringing chat, call, or incoming ticket. </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26a80904 FeaturesTableNew__feature" data-id="26a80904" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ff0987e elementor-widget elementor-widget-text-editor" data-id="4ff0987e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-call-logs">Call logs</h4> <p>Review your interactions about calls that have been made, received, answered, or missed by <a href="https://www.liveagent.com/features/agents/" title="Boost customer support with LiveAgent! Easily add unlimited agents, manage tickets, and start a 30-day free trial today—no credit card needed!" hreflang="en-US" onover-preload="1">agents</a>. Get context on customer history thanks to call logs and history features.</p> <p><a href="/features/call-detail-records/" title="Call detail records or CDRs are logs that are kept on the company customers. They contain specific information about each call made from call center software." hreflang="en-US" onover-preload="1">Learn more about call detail records</a></p> </div> </div> <div class="elementor-element elementor-element-62de2376 elementor-widget elementor-widget-image" data-id="62de2376" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/5ad778e33057fb926a38475c131705e8/call_center_call_logs-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/29b576aec7ea429b3cda2d9395a59ddf/call_center_call_logs-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/55c8715ee1730bbee899e1c8bc3d8262/call_center_call_logs-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/f677daed97f59443ba37b36c46258c8d/call_center_call_logs-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/f61d003788f548d7cf7f4ee2091596b0/call_center_call_logs-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png 233w, https://www.liveagent.com/wp/urlslab-download/eff605282586907380867834a7d310df/call_center_call_logs-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/541b626ee6b4645f951c0abd96b0d86e/call_center_call_logs-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/bbdfef2d4f745ebff90ad820a9448ae2/call_center_call_logs-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/57e3df9559d0ca049f90fc842f9dc82c/call_center_call_logs-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/a1e4f9eb901a346f23d3a5a972c30871/call_center_call_logs-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911950" alt="Call Center Call Logs" data-src="https://www.liveagent.com/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c14e998 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c14e998" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63b7e780 FeaturesTableNew__feature" data-id="63b7e780" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-421d1e19 elementor-widget elementor-widget-image" data-id="421d1e19" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/ec6a431aab6c07d657e63484eb40fa53/call_center_ivr-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/5fc3a0432ff0308805292c017b7911e8/call_center_ivr-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/78f84a58103f3687f6b6ee6a0619c03a/call_center_ivr-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/a8cecd2a5e5918485813f2a035759b60/call_center_ivr-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/c37b05684a3e10522353bfbbd45db2ee/call_center_ivr-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png 233w, https://www.liveagent.com/wp/urlslab-download/8254735dd35226e99836dc627b8fdb8b/call_center_ivr-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/2d3880e78de6616e2c927aa6b9cca316/call_center_ivr-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/c73ccf43b35452eebd88d97f9c30e09f/call_center_ivr-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/1e311f487355c3cbf33c1b02cc5dba6d/call_center_ivr-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/854bd0b3f8c1143fb5270ca2bb3775f4/call_center_ivr-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912240" alt="Call Center IVR" data-src="https://www.liveagent.com/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> <div class="elementor-element elementor-element-746bface elementor-widget elementor-widget-text-editor" data-id="746bface" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-interactive-voice-response-ivr">Interactive voice response (IVR)</h4> <p>LiveAgent call center software supports IVR trees. Record your own messages or upload pre-recorded files into your LiveAgent voice response system for intelligent routing.</p> <p><a href="/features/ivr-interactive-voice-response/" title="Take your customers to the experts during voice calls with Interactive Voice Response. Create your own IVR trees and route calls where you want them." hreflang="en-US" onover-preload="1">Learn more about interactive voice response</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32db80c8 FeaturesTableNew__feature" data-id="32db80c8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ea8f8fb elementor-widget elementor-widget-text-editor" data-id="7ea8f8fb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-automatic-call-distribution-acd">Automatic call distribution (ACD)</h4> <p>Our call center app distributes calls according to agent priority or random assignment. Pick which setting suits you, as well as custom settings such as pause times.</p> <p><a href="/customer-support-glossary/what-is-acd-in-call-center/" title="Discover how Automatic Call Distribution (ACD) optimizes call center efficiency by routing calls to the right agents, boosting satisfaction." hreflang="en-US" onover-preload="1">Learn more about automatic call distribution</a></p> </div> </div> <div class="elementor-element elementor-element-e5317a3 elementor-widget elementor-widget-image" data-id="e5317a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/1ef74586f3d1fe7ca7fa8524a936f0c0/call_center_acd-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/d9f74807333e37394fd43a2e72e23cdd/call_center_acd-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/8e7f511eadeeb2396dd0bfa01e0752a3/call_center_acd-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/76d2a68975c513e4368eed9cc74fd635/call_center_acd-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/9361b19722260efc2a571670d95ac1a3/call_center_acd-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png 233w, https://www.liveagent.com/wp/urlslab-download/cb3ba3cfdf28cca37c45ea8e40e4e51c/call_center_acd-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/c80493c5da3b754bace5afde4f5c1b0a/call_center_acd-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/6492bda32e79b36e9b38674c9a6eab26/call_center_acd-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/2ebf56e0e7253ec4d44aab5d93c0a182/call_center_acd-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/38224c24fae6217929d87e9982cf7b5b/call_center_acd-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911921" alt="Call Center ACD" data-src="https://www.liveagent.com/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48894528 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48894528" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ebf897b FeaturesTableNew__feature" data-id="6ebf897b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74c804c8 elementor-widget elementor-widget-image" data-id="74c804c8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/f84e6dd36c746802c452d0c8216f9587/call_center_call-recording-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/bb221e781148ad60586ddda90241f07b/call_center_call-recording-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/4ce217e96fe86d9824d7f6a43e649854/call_center_call-recording-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/9ea40644629e3ea010f7873b2556f852/call_center_call-recording-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/03d094f1ff96d8c8b7379c09c2d3f287/call_center_call-recording-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png 233w, https://www.liveagent.com/wp/urlslab-download/8ad8b0a3fa22219ebb21317708ca6750/call_center_call-recording-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/14af0cb65520eefb171e1d8428cf18e2/call_center_call-recording-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/bd3dda7fb584ab9e4a3a7f41f11c8fd2/call_center_call-recording-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/687d6c9a4b29a8bccb5f40640df1c88c/call_center_call-recording-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/45ba9da1bdffb2fe27dcecbe284e430f/call_center_call-recording-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912008" alt="Call Center Call Recording" data-src="https://www.liveagent.com/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> <div class="elementor-element elementor-element-8d58c60 elementor-widget elementor-widget-text-editor" data-id="8d58c60" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-call-recording">Call recording</h4> <p>Get context on customer history with unlimited call recording that stores every call. Play them back anytime to see how to provide an exceptional customer experience.</p> <p><a href="/call-recording-software/" title="Discover LiveAgent's top-rated call recording software for 2024, offering crystal-clear sound, unlimited recordings, and no setup fees. Perfect for quality assurance, legal protection, and agent training. Enjoy a free 30-day trial with no credit card required. Join industry leaders like Forbes and Airbus in optimizing your customer service with our easy-to-use, all-in-one platform. Start today!" hreflang="en-US" onover-preload="1">Learn more about call recording</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16ca134a FeaturesTableNew__feature" data-id="16ca134a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-274fbf6c elementor-widget elementor-widget-text-editor" data-id="274fbf6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softphones">Softphones</h4> <p>Our business call center software is compatible with many cloud VoIP phone systems. Connect them to your LiveAgent call center and call with devices you prefer.</p> <p><a href="/softphone-software/" title="Discover LiveAgent's top-rated softphone software for B2B & B2C businesses, offering SIP-based VoIP support for seamless, reliable communication from anywhere. Enjoy features like call routing, IVR, unlimited recordings, and more. Start your free trial today and elevate your customer service with ease!" hreflang="en-US" onover-preload="1">Learn more about softphone software</a></p> </div> </div> <div class="elementor-element elementor-element-5409048e elementor-widget elementor-widget-image" data-id="5409048e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/68e033d57cd76f2eedcf7edf8b9f4364/call_center_softphones-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/ae2f2d67eb7f04c39fe22ddb9e5dc502/call_center_softphones-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/5137d263cb884a8881d8894945b7d45e/call_center_softphones-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/addf74b9abd0837a4f77ad019854dd51/call_center_softphones-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/840de26abf18e4eacc5f0287e136c3fe/call_center_softphones-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png 233w, https://www.liveagent.com/wp/urlslab-download/6743377f9622bd99428b450dde3737ce/call_center_softphones-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/fdf6ecb2b3cdbae98ea7ce1ca56b4a0d/call_center_softphones-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/66076e9a7db77fc46c20cef3ca58a5b7/call_center_softphones-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/6f60bdf3389589b08266ac760f480dac/call_center_softphones-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/9158cf2fb5a5d0ed3cf5272831be8d42/call_center_softphones-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912472" alt="Call Center Softphones" data-src="https://www.liveagent.com/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-64539cc8 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="64539cc8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-60c19ac5 FeaturesTableNew__feature" data-id="60c19ac5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-441b1830 elementor-widget elementor-widget-image" data-id="441b1830" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/7cbb67999cf14f41438dd05c3dcf2146/call_center_inbound_sw-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/a93dacfc4f941f218ab2f78bb3792867/call_center_inbound_sw-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/e8e077f78a9aba50132ece60595be7b5/call_center_inbound_sw-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/d4f907d167e87e97339ca04592def4ff/call_center_inbound_sw-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/0e8d719a55e0215dfaff19f82d6fa9e8/call_center_inbound_sw-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png 233w, https://www.liveagent.com/wp/urlslab-download/4e83fe22ed71b8dcc2ee19afa12bd3b2/call_center_inbound_sw-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/4002faa17f4e69c79a4c2fdc79217173/call_center_inbound_sw-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/0ead008afc6f2eadac9a98c62b15fda3/call_center_inbound_sw-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/911a24305f0e3ce7fdeb0b2048e9baff/call_center_inbound_sw-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/3ce09a8ca81cf043bbe34a5bff0435b8/call_center_inbound_sw-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912182" alt="Call Center Inbound Software" data-src="https://www.liveagent.com/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> <div class="elementor-element elementor-element-5a91469a elementor-widget elementor-widget-text-editor" data-id="5a91469a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-inbound-call-center-software">Inbound call center software</h4> <p>Our comprehensive call center solution can manage multiple devices for calls. The system notifies you each time someone is trying to call you on any number.</p> <p><a href="/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">Learn more about inbound call center software</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bd3f73d FeaturesTableNew__feature" data-id="2bd3f73d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-60b4c314 elementor-widget elementor-widget-text-editor" data-id="60b4c314" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-built-in-knowledge-base">Built-in knowledge base</h4> <p>Provide 24/7 support and improve customer satisfaction even when your agents are offline. Use our knowledge base for offline support.</p> <p><a href="/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Learn more about knowledge base</a></p> </div> </div> <div class="elementor-element elementor-element-258909ee elementor-widget elementor-widget-image" data-id="258909ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/adeff603c65f248b216d280911af3eba/call_center_knowledgebase-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/e6854924ca7c3a66450486310344e89e/call_center_knowledgebase-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/0a672b195b9444e58e6d6677c1c59477/call_center_knowledgebase-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/6932da27448a024715681cbbe2fe1dfd/call_center_knowledgebase-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/4f12a6db094cd914759009e2a83ea458/call_center_knowledgebase-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png 233w, https://www.liveagent.com/wp/urlslab-download/031747a66c7ecaf5535cafaf53b02dfe/call_center_knowledgebase-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/fc6cbdc452ce85101191136691455645/call_center_knowledgebase-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/766593f7d21531cacebacf35d0bbbd98/call_center_knowledgebase-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/af36196d0e177cab7317c06c0902612e/call_center_knowledgebase-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/9090a83265d0a480cbd139f9e5156b6c/call_center_knowledgebase-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912269" alt="Call Center Knowledgebase" data-src="https://www.liveagent.com/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1a5baf19 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1a5baf19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61e1a343 FeaturesTableNew__feature" data-id="61e1a343" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a481f7b elementor-widget elementor-widget-image" data-id="3a481f7b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/615e863173101df2f52c28bb204e341c/call_center_reports-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/ecf6fc3ad7ff1abcc7341f515c5ddc35/call_center_reports-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/0eeda8223e1e2e3f9697c74a794a8be6/call_center_reports-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/90c2f94ffd45ec7dcda1d40cb926eaa8/call_center_reports-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/837963bee9a348ee5449807e1a78f0c2/call_center_reports-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png 233w, https://www.liveagent.com/wp/urlslab-download/8b1530e9c62c75da277e3ee300e0bb69/call_center_reports-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/cdc09eb9a4b9c8d84f809e91d7c34360/call_center_reports-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/c477e24e2b8cde04aad11088fc8767f4/call_center_reports-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/aa41a5a80950ae55741e1b0dade97c82/call_center_reports-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/1ad11eb31db0f1f5929cf92d2bb45ac7/call_center_reports-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912443" alt="Call Center Reports" data-src="https://www.liveagent.com/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> <div class="elementor-element elementor-element-c36637a elementor-widget elementor-widget-text-editor" data-id="c36637a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-historical-reports">Historical reports</h4> <p>Use our historical reports to improve your customer service. Use graphs or charts, and segment your data in any way you want. Keep track of calls, idle time, and more.</p> <p><a href="https://www.liveagent.com/features/analytics-overview/" urlslab_href_old="/customer-support-glossary/reports/" title="Boost your customer support with LiveAgent's analytics overview! Track performance, filter metrics, and improve efficiency. Free 30-day trial!" hreflang="en-US" onover-preload="1">Learn more about reports</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17226a16 FeaturesTableNew__feature" data-id="17226a16" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ff1532a elementor-widget elementor-widget-text-editor" data-id="3ff1532a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-video-call-software">Video call software</h4> <p>Our web based call center software enables contact center agents to video chat with customers. Video calls support video, voice and chat without the ability to record.</p> <p><a href="/features/video-chat/" title="Enhance customer support with LiveAgent's browser-based video calls. Personalize interactions, boost satisfaction & start a free trial today!" hreflang="en-US" onover-preload="1">Learn more about video call software</a></p> </div> </div> <div class="elementor-element elementor-element-1a726799 elementor-widget elementor-widget-image" data-id="1a726799" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp 233w, https://www.liveagent.com/wp/urlslab-download/dfc07c1798981bd091cf13fb4ae759a0/call_center_videocall-225x300.png.webp 225w, https://www.liveagent.com/wp/urlslab-download/13275b149e727ffbbc709366a787d448/call_center_videocall-37x50.png.webp 37w, https://www.liveagent.com/wp/urlslab-download/4f17381f3da1596672f93fb2ee430cf4/call_center_videocall-19x25.png.webp 19w, https://www.liveagent.com/wp/urlslab-download/cf8cc879e09feea07825334746ce8eca/call_center_videocall-139x185.png.webp 139w, https://www.liveagent.com/wp/urlslab-download/138a52d52adc0f9403cfe6244524dd9f/call_center_videocall-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png 233w, https://www.liveagent.com/wp/urlslab-download/2c25b46b82f94b10722446b4d1b75e65/call_center_videocall-225x300.png 225w, https://www.liveagent.com/wp/urlslab-download/52143c1f1d4a8128a6cf8b2ba53c999d/call_center_videocall-37x50.png 37w, https://www.liveagent.com/wp/urlslab-download/c19a4a2c3c2cccd4a37ae796b442c427/call_center_videocall-19x25.png 19w, https://www.liveagent.com/wp/urlslab-download/4daff7b1952371e4d9bef8c7192f42c9/call_center_videocall-139x185.png 139w, https://www.liveagent.com/wp/urlslab-download/5713e1efa6d372f872c2518680866c13/call_center_videocall-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912501" alt="Call Center VideoCall" data-src="https://www.liveagent.com/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4f8a06d IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f8a06d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef37451" data-id="7ef37451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1717ba7f elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1717ba7f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#fasterConnections" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US"> <span class="elementor-icon-list-text">Faster connections</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#extensiveReach" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US"> <span class="elementor-icon-list-text">Extensive reach</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#improvedService" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US"> <span class="elementor-icon-list-text">Improved service quality</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6849ca8a IconTabs__content" data-id="6849ca8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3791a2a4 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3791a2a4" data-element_type="section" id="fasterConnections"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fbea30c" data-id="1fbea30c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19eff938 tag elementor-widget elementor-widget-text-editor" data-id="19eff938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Fast solutions</p> </div> </div> <div class="elementor-element elementor-element-53687108 elementor-widget elementor-widget-heading" data-id="53687108" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-connect-with-customers-faster">Connect with customers faster</h2> </div> </div> <div class="elementor-element elementor-element-31e34a7d elementor-widget elementor-widget-text-editor" data-id="31e34a7d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent call center is easy to set up, and easy to use. Thanks to full integration with our ticketing system, you can make and answer calls faster. Short average reach time can help you solve issues a lot faster.</p> </div> </div> <div class="elementor-element elementor-element-22bf165 checklist elementor-widget elementor-widget-text-editor" data-id="22bf165" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Provide faster support with less waiting and create happier customers</li><li>Solve customer issues promptly and on a personal level</li></ul> </div> </div> <div class="elementor-element elementor-element-55cb12d9 learn-more elementor-widget elementor-widget-text-editor" data-id="55cb12d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/research/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Explore LiveAgent's research hub for customer service benchmarks, insights, and tools to enhance your support. Start your free trial today!"" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22b3b6b8 IconTabs__block--chart" data-id="22b3b6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-76f0e964 elementor-widget elementor-widget-image" data-id="76f0e964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-6bfc0350 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="6bfc0350" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>20s</p> </div> </div> <div class="elementor-element elementor-element-5f4b43fd IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="5f4b43fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Average reach time</strong></p><p>Integrate your multi-channel ticketing software with apps you use on a daily basis. We have over 150 integrations available via plugins.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-68e7549d wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="68e7549d" data-element_type="section" id="extensiveReach"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4353a6b" data-id="4353a6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79484250 tag elementor-widget elementor-widget-text-editor" data-id="79484250" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Better reach</p> </div> </div> <div class="elementor-element elementor-element-9c5ec7d elementor-widget elementor-widget-heading" data-id="9c5ec7d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-spread-your-reach-and-improve-your-support">Spread your reach and improve your support</h2> </div> </div> <div class="elementor-element elementor-element-3274745f elementor-widget elementor-widget-text-editor" data-id="3274745f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Calls are still one of the most popular ways of reaching help desks, which makes calls one of the fastest ways to satisfy your customers. Get one of the most popular <a href="https://www.liveagent.com/academy/customer-communication/" title="Master customer communication with LiveAgent’s 2024 guide! Learn strategies to boost satisfaction, build trust, and streamline interactions." hreflang="en-US" onover-preload="1">customer communication</a> channels and reach more customers. </p> </div> </div> <div class="elementor-element elementor-element-60f68f23 checklist elementor-widget elementor-widget-text-editor" data-id="60f68f23" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Get a popular customer communication channel for your help desk</li><li>Reach more customers, solve more issues and increase ROI</li></ul> </div> </div> <div class="elementor-element elementor-element-278717ae learn-more elementor-widget elementor-widget-text-editor" data-id="278717ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/research/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Explore LiveAgent's research hub for customer service benchmarks, insights, and tools to enhance your support. Start your free trial today!"" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9b058 IconTabs__block--chart" data-id="7a9b058" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d626ba7 elementor-widget elementor-widget-image" data-id="1d626ba7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-376eb29b IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="376eb29b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>50 %</p> </div> </div> <div class="elementor-element elementor-element-4660ddf3 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4660ddf3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>of all customers make calls</strong></p><p>A half of your customer base might be waiting for an option to call you instead of sending emails. Even a few phone lines can improve customer satisfaction.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4028b823 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4028b823" data-element_type="section" id="improvedService"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5c387328" data-id="5c387328" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-43b1b09e tag elementor-widget elementor-widget-text-editor" data-id="43b1b09e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Quality service</p> </div> </div> <div class="elementor-element elementor-element-90bf639 elementor-widget elementor-widget-heading" data-id="90bf639" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-provide-quality-customer-service">Provide quality customer service</h2> </div> </div> <div class="elementor-element elementor-element-4572cfc1 elementor-widget elementor-widget-text-editor" data-id="4572cfc1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Solve issues on a personal level with real conversation and understanding. Calls can help you deal with customers on a different level while allowing you to avoid lengthy conversations via emails. You can also use video calls. </p> </div> </div> <div class="elementor-element elementor-element-28cdf5da checklist elementor-widget elementor-widget-text-editor" data-id="28cdf5da" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Resolve time-intensive issues personally via phone </li><li>Add video calls and call with customers face to face</li></ul> </div> </div> <div class="elementor-element elementor-element-4ce876a2 learn-more elementor-widget elementor-widget-text-editor" data-id="4ce876a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/research/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Explore LiveAgent's research hub for customer service benchmarks, insights, and tools to enhance your support. Start your free trial today!"" hreflang="en-US" onover-preload="1">Find more statistics<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b16c23b IconTabs__block--chart" data-id="5b16c23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45b2533 elementor-widget elementor-widget-image" data-id="45b2533" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.com/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-269b507a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="269b507a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70 %</p> </div> </div> <div class="elementor-element elementor-element-386f1b1b IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="386f1b1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Average resolution rate</strong></p> <p>Research shows that calls are one of the most reliable channels for solving issues. Upgrade your toolset for time-sensitive issues or calls with important clients.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2720f97 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2720f97" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-266271d wrapper" data-id="266271d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b79d53 large-heading elementor-widget elementor-widget-heading" data-id="9b79d53" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-save-more-on-call-center-software"><span class="highlight-gradient">Save more</span> on call center software</h2> </div> </div> <div class="elementor-element elementor-element-1e48e34 subtitleTitle elementor-widget elementor-widget-text-editor" data-id="1e48e34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Get the cloud call center software that brings you the most value. Compare features and prices for user per month with out price calculator.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b81651f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b81651f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17337d" data-id="f17337d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-771f887 elementor-widget elementor-widget-shortcode" data-id="771f887" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?25021272942" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.liveagent.com/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?25021272942"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2c4e7bf5 elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="2c4e7bf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbec62b wrapper" data-id="cbec62b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3f2b8037 badge elementor-widget elementor-widget-image" data-id="3f2b8037" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.com/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-4e550a56 large-heading elementor-widget elementor-widget-heading" data-id="4e550a56" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-start-using-liveagent-now">Start using LiveAgent now!</h2> </div> </div> <div class="elementor-element elementor-element-5d24c0c0 elementor-widget elementor-widget-text-editor" data-id="5d24c0c0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Try all that we have to offer with a free 30-day trial</p> </div> </div> <div class="elementor-element elementor-element-70002b57 startusing elementor-widget elementor-widget-html" data-id="70002b57" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="/trial/" class="Button Button--full" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"> <span>Get Started | 30 days free</span> </a> <a href="/demo/" class="Button Button--outline" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Schedule a Demo</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49fbe49e elementor-widget elementor-widget-html" data-id="49fbe49e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ No setup fee </li> <li>✓ Customer service 24/7 </li> <li>✓ No credit card required </li> <li>✓ Cancel any time</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-39bf86a5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="39bf86a5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26ba362a wrapper" data-id="26ba362a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1cb991de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1cb991de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a96c86c" data-id="5a96c86c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e214250 large-heading elementor-widget elementor-widget-heading" data-id="e214250" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default" id="h-over-60-voip-provider-integrations-with-liveagent"><span class="highlight-gradient">Over 60 </span> VoIP provider <span class="highlight-gradient">integrations</span><br> with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-2c459500 subtitle elementor-widget elementor-widget-text-editor" data-id="2c459500" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Integrate, Automate, Innovate</p> </div> </div> <div class="elementor-element elementor-element-49f6750a elementor-widget elementor-widget-html" data-id="49f6750a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/integrations/" class="Button Button--full" urlslab_href_old="/integrations" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1"><span>Explore all integrations</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-185e002d" data-id="185e002d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45e5624c elementor-widget elementor-widget-image" data-id="45e5624c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-654193" alt="LiveAgent VoIP providers" data-src="https://www.liveagent.com/wp/urlslab-download/1598ed5b4bdcf5d26b1afa7d48a91e95/over_60_voip_providers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e9aaa82 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="1e9aaa82" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e6fa237 wrapper" data-id="4e6fa237" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58b59cf0 large-heading elementor-widget elementor-widget-heading" data-id="58b59cf0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-stay-secure-with-liveagent-call-center-software">Stay secure with LiveAgent call center software</h2> </div> </div> <div class="elementor-element elementor-element-52a9f2cb elementor-widget elementor-widget-text-editor" data-id="52a9f2cb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent’s call center software is GDPR compliant, HTTPS encrypted, and successfully passed the Google OAuth API verification audit.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70375606 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="70375606" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-247d65b2" data-id="247d65b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79e8b85a elementor-widget elementor-widget-image" data-id="79e8b85a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246962" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/83ca70a48f126a40ee84f28064c19cab/Union-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> </div> <div class="elementor-element elementor-element-5a24a155 elementor-widget elementor-widget-heading" data-id="5a24a155" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-product-security">Product security</h4> </div> </div> <div class="elementor-element elementor-element-292545d6 elementor-widget elementor-widget-text-editor" data-id="292545d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Our cloud-based voip call <a href="https://www.liveagent.com/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">center software</a> runs on a secure connection using <a href="/features/https-encryption/" title="Secure your data with LiveAgent's HTTPS encryption for safe chat & email communication. Start your free 14-day trial today!" hreflang="en-US" onover-preload="1">HTTPS protocol</a>. All communication between your browser and the cloud contact center is encrypted, including your live chats, call center calls, and email communication.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-267b9aef" data-id="267b9aef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5756cf09 elementor-widget elementor-widget-image" data-id="5756cf09" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-234254" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/7a4bce3c2c61b327f97e04cd70eea487/Could.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> </div> <div class="elementor-element elementor-element-731243c8 elementor-widget elementor-widget-heading" data-id="731243c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-data-center-security">Data center security</h4> </div> </div> <div class="elementor-element elementor-element-79216a46 elementor-widget elementor-widget-text-editor" data-id="79216a46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">LiveAgent servers are hosted at Tier III+ or IV or PCI DSS, SSAE-16, or ISO 27001 compliant facilities. Our data center facilities are in a secured perimeter with multi-level security zones, 24/7 manned security, CCTV video surveillance, multifactor identification, and more.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a1db643" data-id="6a1db643" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-782f0ea2 elementor-widget elementor-widget-image" data-id="782f0ea2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.liveagent.com/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> </div> <div class="elementor-element elementor-element-3ceb5cc5 elementor-widget elementor-widget-heading" data-id="3ceb5cc5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-network-security">Network security</h4> </div> </div> <div class="elementor-element elementor-element-4590059b elementor-widget elementor-widget-text-editor" data-id="4590059b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Our network is protected by redundant firewalls, best-in-class router technology, secure HTTPS transport over public networks, and network Intrusion Detection and/or Prevention technologies (IDS/IPS) which monitor and/or block malicious traffic and network attacks.</span></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-139842f0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="139842f0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a39ad09 wrapper" data-id="5a39ad09" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c9b7e38 large-heading elementor-widget elementor-widget-heading" data-id="4c9b7e38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-provide-support-across-all-important-customer-channels">Provide support across all important<br> customer channels</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-53f1c37f wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53f1c37f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30f12370" data-id="30f12370" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3bf35c3d elementor-widget elementor-widget-image" data-id="3bf35c3d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/social-media-customer-service/" title="Streamline social media support with LiveAgent! Manage Facebook, Instagram, Twitter & more in one inbox. Start a 30-day free trial today!" hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/d3fa7d33608658023ef2fa00e50dd672/support_social_media-1-300x90.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/37f53000ac080a0f3004e892d896ba6c/support_social_media-1-768x230.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/5431c735e17dc0ac4e064a9dfa4f50b2/support_social_media-1-167x50.png.webp 167w, https://www.liveagent.com/wp/urlslab-download/a0a3b2ce6f856328543545e41af3559b/support_social_media-1-84x25.png.webp 84w, https://www.liveagent.com/wp/urlslab-download/4ea74398a1c90814945619a98f4e68d2/support_social_media-1-960x287.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/95d9f06514506093fda0d440afcfe794/support_social_media-1-700x209.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/b91d30a06dbb56e39694cf316793fd35/support_social_media-1-185x55.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/b2d26b9c383bb2c2e97add739d55524d/support_social_media-1-110x33.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/313c9b0a9660aeb3ccd386ef67594545/support_social_media-1-485x145.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/1fbee96d4588362886d61aa449c0d2ed/support_social_media-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png 1024w, https://www.liveagent.com/wp/urlslab-download/4cbbf744032856a7ddfc6c60c1ac83fe/support_social_media-1-300x90.png 300w, https://www.liveagent.com/wp/urlslab-download/ae58b165ada9430c2d839212a1399a57/support_social_media-1-768x230.png 768w, https://www.liveagent.com/wp/urlslab-download/4f54fc6987bf7c75640e1f1f53150f43/support_social_media-1-167x50.png 167w, https://www.liveagent.com/wp/urlslab-download/74a1d19aa0fa88b18d20e38d13417be8/support_social_media-1-84x25.png 84w, https://www.liveagent.com/wp/urlslab-download/4af82cfb75cf8f03d6cd28645cb5f8bc/support_social_media-1-960x287.png 960w, https://www.liveagent.com/wp/urlslab-download/74130600aa3a790c4979c03314268134/support_social_media-1-700x209.png 700w, https://www.liveagent.com/wp/urlslab-download/076ec040ef01fed1c15633d24a5470d4/support_social_media-1-185x55.png 185w, https://www.liveagent.com/wp/urlslab-download/029b6c61171a877c9f14d0ec4f0ab825/support_social_media-1-110x33.png 110w, https://www.liveagent.com/wp/urlslab-download/886c75250e70dff7b3d2f0257689b1c9/support_social_media-1-485x145.png 485w, https://www.liveagent.com/wp/urlslab-download/52b75fd986a0abf4fc87a8ea6bd41633/support_social_media-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654287" alt="LiveAgent social media support" data-src="https://www.liveagent.com/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </a> </div> </div> <div class="elementor-element elementor-element-1a60020f elementor-widget elementor-widget-heading" data-id="1a60020f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-social-media"><a href="/social-media-customer-service/" title="Streamline social media support with LiveAgent! Manage Facebook, Instagram, Twitter & more in one inbox. Start a 30-day free trial today!" hreflang="en-US" onover-preload="1">Social media</a></h3> </div> </div> <div class="elementor-element elementor-element-55bd55eb elementor-widget elementor-widget-text-editor" data-id="55bd55eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our ready integrations can help you get social, and provide a personalized customer experience on important social channels. Our <a href="https://www.liveagent.com/customer-support-glossary/ticketing-system/" title="Learn about ticketing systems, their features, benefits, and real-life examples. Streamline customer support and boost efficiency today!" hreflang="en-US" onover-preload="1">ticketing</a> system supports seamless integrations with your Facebook, Instagram, and Twitter. You can even handle text communication with our Viber integration.</p> </div> </div> <div class="elementor-element elementor-element-77302c59 learn-more elementor-widget elementor-widget-text-editor" data-id="77302c59" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/social-media-customer-service/" class=" icn-after-arrow-right" urlslab_href_old="/social-media-customer-service" title="Streamline social media support with LiveAgent! Manage Facebook, Instagram, Twitter & more in one inbox. Start a 30-day free trial today!" hreflang="en-US" onover-preload="1">Learn more about social media<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e33cbd0" data-id="2e33cbd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2b05e2cb wide elementor-widget elementor-widget-image" data-id="2b05e2cb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/live-chat-software/" title='Discover the best live chat software for 2025 with LiveAgent! Fast, feature-rich, 24/7 support, no setup fees, and a free 30-day trial!"' hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/b475579f620365231d3a4dc80eade3d7/support_live_chat-1-300x89.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/5c5a8579671bf235b8f8fae75d787360/support_live_chat-1-768x228.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/15a819532af25314f7354d95bfadcff7/support_live_chat-1-168x50.png.webp 168w, https://www.liveagent.com/wp/urlslab-download/e98e4051a94d206fc0a305b74ace5775/support_live_chat-1-84x25.png.webp 84w, https://www.liveagent.com/wp/urlslab-download/f8fc00a13b14cadb22a1c004ff98c732/support_live_chat-1-960x286.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/0f6bc3047150150b391109406464b4a5/support_live_chat-1-700x208.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/33f54bc82eb8b032533eb0282e210f95/support_live_chat-1-185x55.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/52ab599d7240439da9baa9fee6d1659e/support_live_chat-1-110x33.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/b59130e79b600bfa978e9f5207f48945/support_live_chat-1-485x144.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/a092bf427e08d90901f1afe482e0bc33/support_live_chat-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png 1024w, https://www.liveagent.com/wp/urlslab-download/d18509ea4c45c599dc3d938403561c84/support_live_chat-1-300x89.png 300w, https://www.liveagent.com/wp/urlslab-download/ca1094ca544cbb7837984a8da781f743/support_live_chat-1-768x228.png 768w, https://www.liveagent.com/wp/urlslab-download/e0057fb243c6f200d3b339874796b2c3/support_live_chat-1-168x50.png 168w, https://www.liveagent.com/wp/urlslab-download/eeff82be3f60db904825769cbd74f958/support_live_chat-1-84x25.png 84w, https://www.liveagent.com/wp/urlslab-download/c5ab68fa5304c4a26ea3111c12c28df0/support_live_chat-1-960x286.png 960w, https://www.liveagent.com/wp/urlslab-download/7fe48a27279ca03c00c4e5b0033c2459/support_live_chat-1-700x208.png 700w, https://www.liveagent.com/wp/urlslab-download/6a5dd988b44013c85e3231c5e332460b/support_live_chat-1-185x55.png 185w, https://www.liveagent.com/wp/urlslab-download/296d5e7101aefafe31e370eff1390ff3/support_live_chat-1-110x33.png 110w, https://www.liveagent.com/wp/urlslab-download/663da5455901c627f3d3123e4f6b07ec/support_live_chat-1-485x144.png 485w, https://www.liveagent.com/wp/urlslab-download/10c3b4d2c0cc35f8a30f9b8c4cb4d54b/support_live_chat-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="305" class="attachment-large size-large wp-image-654258" alt="LiveAgent's live chat in real time" data-src="https://www.liveagent.com/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </a> </div> </div> <div class="elementor-element elementor-element-71622ee3 elementor-widget elementor-widget-heading" data-id="71622ee3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-live-chat"><a href="/live-chat-software/" title='Discover the best live chat software for 2025 with LiveAgent! Fast, feature-rich, 24/7 support, no setup fees, and a free 30-day trial!"' hreflang="en-US" onover-preload="1">Live chat</a></h3> </div> </div> <div class="elementor-element elementor-element-47c9b78c elementor-widget elementor-widget-text-editor" data-id="47c9b78c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Provide exceptional customer experience with our live chat. It’s one of the fastest real time chat widgets available, and it can be easily integrated into your websites. Build meaningful customer relationships and turn web visitors into customers. Our chat can help you decrease handle times, and become a valuable tool in any agent workspace.</p> </div> </div> <div class="elementor-element elementor-element-70a6c7c4 learn-more elementor-widget elementor-widget-text-editor" data-id="70a6c7c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/live-chat-software/" class=" icn-after-arrow-right" title='Discover the best live chat software for 2025 with LiveAgent! Fast, feature-rich, 24/7 support, no setup fees, and a free 30-day trial!"' hreflang="en-US" onover-preload="1">Learn more about live chat<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-51bed25 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51bed25" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6360f1b1" data-id="6360f1b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62089e04 wide elementor-widget elementor-widget-image" data-id="62089e04" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/5d62db61b2e4e03734cea401d2b883dd/support_knowledge_base-1-300x90.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/d3bd47ae6ab56b68af18bf7c91f42463/support_knowledge_base-1-768x230.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/14886f7758d02542e77563f0feb2f597/support_knowledge_base-1-167x50.png.webp 167w, https://www.liveagent.com/wp/urlslab-download/862f2d55601dd6be32caeb74bc742409/support_knowledge_base-1-84x25.png.webp 84w, https://www.liveagent.com/wp/urlslab-download/7822e6e56d4506f0c897823521b8d403/support_knowledge_base-1-960x287.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/61172a7237ef8dc1939cab77df0300af/support_knowledge_base-1-700x209.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/3cb4dac8056437c63a31308b5599794d/support_knowledge_base-1-185x55.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/7619492f9dc8aadc178a3d61ce6c9c0f/support_knowledge_base-1-110x33.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/0eb64f8e69dfbd50de8d47d95429c9ba/support_knowledge_base-1-485x145.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/7b4146569be607d6ccabdc3b503728fb/support_knowledge_base-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png 1024w, https://www.liveagent.com/wp/urlslab-download/c26f9ccf2b899c1c3746ff9efe9141d5/support_knowledge_base-1-300x90.png 300w, https://www.liveagent.com/wp/urlslab-download/abebd0de95e365aa89097ad09e33099c/support_knowledge_base-1-768x230.png 768w, https://www.liveagent.com/wp/urlslab-download/b2868ed576617848a7aa9cff5fbd5719/support_knowledge_base-1-167x50.png 167w, https://www.liveagent.com/wp/urlslab-download/1465539ad3b8267004e73237723f42e0/support_knowledge_base-1-84x25.png 84w, https://www.liveagent.com/wp/urlslab-download/832c6b5152ff7e19c8c9368a541e8568/support_knowledge_base-1-960x287.png 960w, https://www.liveagent.com/wp/urlslab-download/a90eb58ded59cb4e46c2032d7db8cad1/support_knowledge_base-1-700x209.png 700w, https://www.liveagent.com/wp/urlslab-download/02c7fdf59b5852dba09765a37614b294/support_knowledge_base-1-185x55.png 185w, https://www.liveagent.com/wp/urlslab-download/cd204eae677373623a479aae76311242/support_knowledge_base-1-110x33.png 110w, https://www.liveagent.com/wp/urlslab-download/d7e7fa5fcbfcc40147b800719b090a63/support_knowledge_base-1-485x145.png 485w, https://www.liveagent.com/wp/urlslab-download/fdc7507f29ceb1301203bee5d96361f9/support_knowledge_base-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654229" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </a> </div> </div> <div class="elementor-element elementor-element-4c60a680 elementor-widget elementor-widget-heading" data-id="4c60a680" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-knowledge-base"><a href="/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Knowledge base</a></h3> </div> </div> <div class="elementor-element elementor-element-7e60295e elementor-widget elementor-widget-text-editor" data-id="7e60295e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Enrich your contact center space with a comprehensive knowledge base. Easily create useful articles, information sections, and DIY guides for customers who prefer looking for solutions on their own. Provide answers to common questions with FAQs, or create forums where people can connect with agents or other customers for support.</p> </div> </div> <div class="elementor-element elementor-element-31620ecf learn-more elementor-widget elementor-widget-text-editor" data-id="31620ecf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/knowledge-base-software/" class=" icn-after-arrow-right" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Learn more about knowledge base<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-727d923a" data-id="727d923a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17684ee elementor-widget elementor-widget-image" data-id="17684ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp 1024w, https://www.liveagent.com/wp/urlslab-download/e352b31e55912de5737c39eab13fb9eb/support_ticketing-1-300x90.png.webp 300w, https://www.liveagent.com/wp/urlslab-download/0aacc14968eb15965f13fc0173839070/support_ticketing-1-768x230.png.webp 768w, https://www.liveagent.com/wp/urlslab-download/2e1da5bca5150711fde3a5fd6fee57c0/support_ticketing-1-167x50.png.webp 167w, https://www.liveagent.com/wp/urlslab-download/c16bfaa177c90986b0c4eb35a0ebbf7a/support_ticketing-1-84x25.png.webp 84w, https://www.liveagent.com/wp/urlslab-download/f0c2293772ddf4994e6a09572758cdf5/support_ticketing-1-960x287.png.webp 960w, https://www.liveagent.com/wp/urlslab-download/a26272717ef1f2ceb235c84376f20d96/support_ticketing-1-700x209.png.webp 700w, https://www.liveagent.com/wp/urlslab-download/6c317e3582bbdc9fbfc693c03aa05b4d/support_ticketing-1-185x55.png.webp 185w, https://www.liveagent.com/wp/urlslab-download/b8314f24b1ea1dc4b2c8a3db5e695924/support_ticketing-1-110x33.png.webp 110w, https://www.liveagent.com/wp/urlslab-download/043ec32130964269992fe5147b3ae1e7/support_ticketing-1-485x145.png.webp 485w, https://www.liveagent.com/wp/urlslab-download/9494fe49049ae422ed9f096e8ad8ecb1/support_ticketing-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png 1024w, https://www.liveagent.com/wp/urlslab-download/e62611d6af719fc7e75e1abab4834033/support_ticketing-1-300x90.png 300w, https://www.liveagent.com/wp/urlslab-download/bcf45565de0020f7d9c895108a17d383/support_ticketing-1-768x230.png 768w, https://www.liveagent.com/wp/urlslab-download/d28683f3c539eae2aaa1df762f2b57e3/support_ticketing-1-167x50.png 167w, https://www.liveagent.com/wp/urlslab-download/1488128b9385648e9e8587e5d54bed40/support_ticketing-1-84x25.png 84w, https://www.liveagent.com/wp/urlslab-download/d816af90fe288706ae37c94c9a76f066/support_ticketing-1-960x287.png 960w, https://www.liveagent.com/wp/urlslab-download/be8c281e1a4668ac0e4b34573bb83e2b/support_ticketing-1-700x209.png 700w, https://www.liveagent.com/wp/urlslab-download/6ec91f780516746f99e570e187ec1ebe/support_ticketing-1-185x55.png 185w, https://www.liveagent.com/wp/urlslab-download/1ce385c0910934ce6878db620299aba1/support_ticketing-1-110x33.png 110w, https://www.liveagent.com/wp/urlslab-download/30ff4637948830b8cd0ac650debfa292/support_ticketing-1-485x145.png 485w, https://www.liveagent.com/wp/urlslab-download/c27904834a8bc7a451be9a2cbfef43f0/support_ticketing-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654316" alt="" data-src="https://www.liveagent.com/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </a> </div> </div> <div class="elementor-element elementor-element-448da256 elementor-widget elementor-widget-heading" data-id="448da256" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default" id="h-ticketing"><a href="/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Ticketing </a></h3> </div> </div> <div class="elementor-element elementor-element-127840ba elementor-widget elementor-widget-text-editor" data-id="127840ba" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Handle customer service operations with ease thanks to a state-of-the-art ticketing system. All digital channels are connected so you can easily see all customer conversations in one place. Use tags to keep tickets organized, leave notes for yourself or other agents, and create departments responsible for specific queries.</p> </div> </div> <div class="elementor-element elementor-element-2e148851 learn-more elementor-widget elementor-widget-text-editor" data-id="2e148851" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="/ticketing-software/" class=" icn-after-arrow-right" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Learn more about ticketing<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.com/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1598ce48 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1598ce48" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e365b28 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1e365b28" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16a7044e Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="16a7044e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1206d1ad wrapper" data-id="1206d1ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d4c349 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d4c349" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b157f3f" data-id="3b157f3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-458cdd1a tag elementor-widget elementor-widget-text-editor" data-id="458cdd1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Testimonials</p> </div> </div> <div class="elementor-element elementor-element-1e74505d elementor-widget elementor-widget-heading" data-id="1e74505d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-get-liveagent-and-join-7000-happy-clients">Get LiveAgent and join 7000 happy clients</h2> </div> </div> <div class="elementor-element elementor-element-433bf723 elementor-widget elementor-widget-html" data-id="433bf723" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="/trial/" class="Button Button--full" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1"><span>Sign up for FREE</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a07bb74" data-id="1a07bb74" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e56774c elementor-widget elementor-widget-shortcode" data-id="6e56774c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.com/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> It’s a pleasure to have a great portal that improves our customer service. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.com/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.com/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent empowers our agents to provide better, faster, and more accurate support. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.com/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.com/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.com/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.com/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> We have been using LiveAgent since August and we are really satisfied with it. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.liveagent.com/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.com/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> Since we are using LiveAgent our response time improved by 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.com/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.com/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.com/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> I have to say, I have never experienced such a professional customer approach. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.com/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.com/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> We find LiveAgent to be the best live chat solution by far. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.com/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.com/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.com/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.com/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> With LiveAgent we’re able to give our customers support wherever they are. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.com/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.com/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> I can recommend LiveAgent to anyone interested in making their customer service better and more effective. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.com/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.com/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.com/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.com/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.com/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.com/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.com/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> We like it because it is easy to use and offers great functionality, such as useful reporting features. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.com/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.com/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> We love LiveAgent - it makes supporting our customers easy. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.com/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> We like to offer our customers the best support experience. That’s why we chose LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.com/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.com/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.com/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.com/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.com/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.com/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/65955715f9a8de5cee6fd496f786bc05/betconstruct-logo-1-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.com/wp/urlslab-download/c6bd872ba8622eb6951d7a9d12acaf63/betconstruct-logo-1-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.com/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> We’ve been using LiveAgent since 2013. We can't imagine working without it. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.com/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.com/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> It's a cost-effective solution that can help you with a large amount of support requests via different channels. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.com/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.liveagent.com/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.com/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.com/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.com/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.com/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> The support team always responded promptly with quick to implement solutions. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.com/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.com/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture> </div> <div class="SliderTestimonials__slider__content"> It helps us categorize the nature of the tickets and statistically track what our clients need most. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.com/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture> </div> <div class="SliderTestimonials__slider__content"> We see LiveAgent as a great tool for communicating with customers. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.com/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.com/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.com/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.com/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></picture> </div> <div class="SliderTestimonials__slider__content"> Simply put - LiveAgent beats everything out there at this, or even higher, price-points. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.com/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.com/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b967668 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="b967668" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47dc032 wrapper__wide" data-id="47dc032" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6463b53 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="6463b53" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-a-complete-guide-to-the-best-call-center-software">A complete guide to the best call center software</h2> <p>In the realm of customer service, having reliable call center solution software can be a key to your success. In the following article, we’re going to have a look at the ins and outs of various <a href="https://www.liveagent.com/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">call center platforms</a> and systems, so you can decide which one is the best for you.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-does-a-call-center-software-work" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">How does a call center software work?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-why-use-call-center-solution" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Why use call center solution?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-who-uses-call-center-software" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Who uses call center software?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-types-of-call-center-software" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Types of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-benefits-of-call-center-software" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Benefits of call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-how-to-choose-the-best-call-center-software" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">How to choose the best call center software</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-top-25-providers-of-call-center-platforms" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">Top 25 providers of call center platforms</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-ringcentral" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">2. RingCentral</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-genesys" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">3. Genesys</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-cloudtalk" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">4. CloudTalk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-hubspot" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">5. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-five9" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">6. Five9</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-zendesk" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">7. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-talkdesk" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">8. Talkdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-9-vonage" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">9. Vonage</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-10-freshdesk" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">10. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-11-avaya" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">11. Avaya</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-12-callhippo" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">12. CallHippo</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-13-3cx" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">13. 3CX</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-14-dialpad-ai" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">14. Dialpad AI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-15-bitrix24" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">15. Bitrix24</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-16-aircall" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">16. Aircall</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-17-twilio" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">17. Twilio</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-18-dixa" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">18. Dixa</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-19-nextiva" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">19. Nextiva</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-20-nice-cxone" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">20. Nice CXone</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-21-ujet" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">21. UJET</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-22-ringover" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">22. Ringover</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-23-vicidial" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">23. VICIdial</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-24-channels" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">24. Channels</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-25-avoxi" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">25. Avoxi</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-what-is-the-best-call-center-software" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">What is the best call center software?</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Start Free Trial</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Full name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Company name" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Choose a name for your LiveAgent subdomain. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-c526e1c checklist elementor-widget elementor-widget-text-editor" data-id="c526e1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-how-does-a-call-center-software-work">How does a call center software work?</h2><p>Call center software is, first and foremost, a call management tool that automates the flow of <a href="/academy/inbound-vs-outbound-call-center/" title="When it comes to call centers, there are inbound and outbound call centers both using advanced software to improve efficiency." hreflang="en-US" onover-preload="1">incoming and outgoing calls</a>.</p><p>The quality of call center support you provide is closely tied to the quality of the <a href="https://www.liveagent.com/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">call center system</a> you use.</p><p>This type of software usually facilitates the following operations:</p><ul><li>checking the company database to identify the caller</li><li>matching the caller to their <a href="https://www.liveagent.com/blog/best-crm-software/" title="Discover 2025's top 10 CRM software with features, pricing, and benefits. Boost sales, streamline processes, and improve customer relations!" hreflang="en-US" onover-preload="1">CRM profile</a> if there is one, and displaying their information to the customer support agent</li><li>queuing incoming calls – this depends on the software’s configuration (IVR, ACD, etc.)</li><li>facilitating the phone interaction between the customer and the agent</li><li>based on the outcome of the conversation, the software allows the agent to change the status of the ticket</li><li>enabling the completion of all the post-call activities – changing customer details, logging the interaction into other company applications, etc.</li></ul><p>Of course, these are not all of the call center operations this type of software enables. Most of the automated call center software out there has additional capabilities like <a href="https://www.liveagent.com/call-recording-software/" title="Discover LiveAgent's top-rated call recording software for 2024, offering crystal-clear sound, unlimited recordings, and no setup fees. Perfect for quality assurance, legal protection, and agent training. Enjoy a free 30-day trial with no credit card required. Join industry leaders like Forbes and Airbus in optimizing your customer service with our easy-to-use, all-in-one platform. Start today!" hreflang="en-US" onover-preload="1">call recording</a>, providing analytics, power dialer, etc.</p><h2 id="h-why-use-call-center-solution">Why use call center solution?</h2><p>Call center software allows your customers to reach the <a href="/features/departments/" title="Organize your help desk efficiently with LiveAgent departments. Streamline ticket management and boost team productivity. Try free today!" hreflang="en-US" onover-preload="1">customer care department</a> as well as members of your sales team and talk to them in real-time. Although some may argue that in this modern age there are other ways to contact a business, many customers of different age groups still use phones to resolve their inquiries.</p><p>All <a href="/academy/customer-centric-culture/" title="Find out what a customer-centric culture is, why it’s important, and use real-life examples to learn the best strategies to achieve it." hreflang="en-US" onover-preload="1">customer-centric businesses</a> are aware that providing a superior customer experience is what drives conversion, helps close deals, and reduces customer churn. Reliable <a href="https://www.liveagent.com/features/click-to-call/" title="Enable seamless communication with LiveAgent's click-to-call buttons. Start your free trial today and boost customer engagement!" hreflang="en-US" onover-preload="1">click to call software</a> aids in this department tremendously. It allows your customer service agents to resolve customer issues quickly and efficiently while providing a high level of personalized service.</p><p>Having your callcenter solution integrated with other business apps will streamline the operations of your call center. And in turn, you will boost your KPIs, increase conversions, enhance customer retention, and provide better service. </p><h2 id="h-who-uses-call-center-software">Who uses call center software?</h2><p>Every call center uses some type of call center system regardless of if it is only for its <a href="https://www.liveagent.com/features/computer-telephony-integration/" urlslab_href_old="/features/cti-integration/" title="Boost call center efficiency with LiveAgent's CTI! Integrate desktop & phone features, enhance CX, cut costs & boost productivity. Free trial!" hreflang="en-US" onover-preload="1">computer telephony integration</a> (CTI) feature to make and receive calls, or for the modern automated experience.</p><p>As the <a href="https://www.liveagent.com/contact-center-software/" title="Discover leading contact center software to streamline operations and drive profits in 2025. The best fit for your company is just a click away." hreflang="en-US" onover-preload="1">contact center software market</a> continues to grow and evolve, different contact centers have different needs and requirements for call center applications. Therefore, it’s crucial that you carry out research and evaluate which call center software solution is the one that will benefit your business the most.</p><h2 id="h-types-of-call-center-software">Types of call center software</h2><p>Because call centers can be so diverse, there are various types of call center software to accommodate everybody’s needs.</p><p>Following are the call center solutions based on how their technologies get stored:</p><ul><li><strong>Hosted call center solutions</strong> – the software is handled by the provider</li><li><strong>Cloud call center software solutions</strong> – the call center software with all its technology is stored in the cloud and hosted by a vendor</li><li><strong>On-premise call center solutions</strong> – all the necessary technology is located on-premise</li></ul><p>And these are the call center solution types based on their operations:</p><ul><li><a href="/customer-support-glossary/inbound-call-center/" title="Discover how LiveAgent's inbound call center software enhances customer support with IVR, call routing, and analytics. Start a free trial today!" hreflang="en-US" onover-preload="1"><strong>Inbound call center software</strong></a> – allows companies to manage incoming calls</li><li><a href="/customer-support-glossary/outbound-call-center/" title="Learn how outbound call centers boost sales, retain customers, and enhance service with LiveAgent's software. Try a free trial today!" hreflang="en-US" onover-preload="1"><strong>Outbound call center software</strong></a> – enables businesses to reach out to their potential customers and prospects via cold calling, customer surveys, etc.</li><li><strong>Blended call center software</strong> – this type of call center software allows the agents to make both inbound and outbound calls and handle customer queries across multiple communication channels</li></ul><h2 id="h-benefits-of-call-center-software">Benefits of call center software</h2><p>Let’s have a look at some of the benefits a call center system can bring to your business.</p><h3 id="h-excellent-customer-experience">Excellent customer experience</h3><p>The truth of the matter is that picking up a phone and talking to an expert is way quicker and easier than writing long emails trying to come to a solution. Customers appreciate their inquiries resolved quickly without the need to wait hours, sometimes days, for a response from your <a href="https://www.liveagent.com/blog/how-to-build-a-customer-service-team/" title="Build a winning customer service team with our expert guide! Learn hiring, training, tech tools, and tips to boost satisfaction and loyalty." hreflang="en-US" onover-preload="1">customer service team</a>. Sprinkle in a bit of personalized care and friendliness from the staff, and you’re looking at <a href="/customer-satisfaction-software/" title="Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply." hreflang="en-US" onover-preload="1">satisfied customers</a> who look forward to doing business with you again.</p><h3 id="h-increased-conversions">Increased conversions</h3><p>It’s well-known that engaged customers buy more frequently and are willing to spend more per transaction. Reliable call center software helps keep your clients satisfied and engaged with your business.</p><h3 id="h-cost-efficient">Cost-efficient</h3><p>With call center agent software, you’re paying a lower price for a robust set of features. You can easily operate a 24/7 contact center handled entirely by a remote team of <a href="https://www.liveagent.com/customer-support-glossary/customer-care/" title="Discover how exceptional customer care builds loyalty, emotional connections, and brand trust. Learn strategies, benefits, and best practices now!" hreflang="en-US" onover-preload="1">customer care</a> reps.</p><h3 id="h-improved-customer-service-management">Improved customer service management</h3><p>Working hand-in-hand with other business applications, call center software enables you to always stay on top of your customer interactions, solutions to their issues, and more. It helps your team stay organized and focused even on busy days.</p><h3 id="h-builds-rapport-with-customers">Builds rapport with customers</h3><p>It’s necessary to keep up a professional, but still friendly image. It allows you to build relationships with your customers and even boosts the <a href="https://www.liveagent.com/customer-support-glossary/" urlslab_href_old="/customer-support-glossary/word-of-mouth/" title="Discover LiveAgent's comprehensive glossary of customer service and help desk terms. Perfect for beginners and pros to boost knowledge!" hreflang="en-US" onover-preload="1">word of mouth marketing</a>.</p><h3 id="h-multichannel-support">Multichannel support</h3><p>Various call center software can be connected to email, live chat, SMS, social media, and more to help you provide a holistic customer experience.</p><h3 id="h-enhanced-productivity">Enhanced productivity</h3><p>Not only can you provide a 24/7 service, but also advanced features like interactive voice response (IVR), automatic call distribution (ACD), automatic <a href="https://www.liveagent.com/features/automatic-callback/" title="Boost customer satisfaction with LiveAgent's automatic callback feature. Reduce abandoned calls, enhance agent productivity, and show you care!" hreflang="en-US" onover-preload="1">callback</a>, skill-based routing, and predictive dialer boost the productivity of your <a href="https://www.liveagent.com/customer-support-glossary/contact-center/" title="Explore the comprehensive guide on contact centers in 2024, detailing their definition, types, trends, and benefits. Discover the key differences between contact centers and call centers, and learn how they revolutionize customer service with advanced technology and multichannel communications. Dive into future innovations and metrics to measure success, and see why understanding contact centers is essential for business success. Start your journey to improved customer interaction today!" hreflang="en-US" onover-preload="1">contact center</a> agents.</p><h3 id="h-better-security">Better security</h3><p>Keeping customer data safe is one of the most important aspects of running a successful business. Most call center software provides integrated security features and performs actions like instant cloud backup.</p><h3 id="h-higher-kpis">Higher KPIs</h3><p><a href="/academy/best-practices-industry-standards/" title="Explore top 12 call center metrics to boost performance and track KPIs. Start a free trial with LiveAgent today!" hreflang="en-US" onover-preload="1">Call center metrics</a> like average handle time (AHT), first contact resolution rate, call abandonment rate, average hold time, and many others are directly correlated to the <a href="https://www.liveagent.com/call-center-software/" urlslab_href_old="https://www.liveagent.com/call-center-software/www.liveagent.com/features/call-center-overview/" title="Discover LiveAgent's top call center software for 2025! Omnichannel support, VoIP, IVR, call routing & more. Start your 30-day free trial now!"" hreflang="en-US">call center phone</a> software you use. For example, thanks to your call center system being connected to customer relationship management (CRM), the first contact resolution rate in <a href="https://www.liveagent.com/inbound-call-center-software/" title='Compare the 15 best inbound call center software solutions ranked by experts. Discover features, pricing, and tips to boost customer support!"' hreflang="en-US" onover-preload="1">call centers</a> is between 70-75%.</p><h3 id="h-call-analytics">Call analytics</h3><p>The more insights you can get, the better. Providing <a href="/features/analytics-overview/" title="Boost your customer support with LiveAgent's analytics overview! Track performance, filter metrics, and improve efficiency. Free 30-day trial!" hreflang="en-US" onover-preload="1">advanced analytics and reports</a> allows you to study call center performance, agent utilization, the average speed of answer, and others. This not only helps you optimize your call center operations but also identifies any outliers among your agents.</p><h2 id="h-how-to-choose-the-best-call-center-software">How to choose the best call center software</h2><p>To be able to identify the top call center software for you, it is recommended to write a list of needs and requirements for your contact center solution.</p><p>Do you want to add phone support to your contact options? Are phone interactions a primary way to contact your business? Do you plan on expanding your call center in the future?</p><p>Ask yourself as many questions as you can come up with. It will help you make more educated decisions and choose call center software that will truly encompass all your business needs.</p><p>Following are some strategies that you can use when picking the call center management software for you.</p><h3 id="h-support">Support</h3><p>Nobody expects to run into issues, but it’s better to be safe than sorry. When choosing call center software, go for one that has reliable customer support that can quickly solve any potential issues. Keep in mind that if you’re waiting for the provider’s support, your customers may be waiting for yours.</p><h3 id="h-security">Security</h3><p>Have a really good look into how robust the security features are. You don’t want to underestimate the importance of keeping all private information and customer data safe and secure.</p><h3 id="h-ability-to-scale-up-down">Ability to scale up/down</h3><p>It’s only natural that when your business grows, so does the volume of customer interactions. Pick a <a href="https://www.liveagent.com/free-call-center-software/" title="Experience seamless customer support with LiveAgent's free call center software. Unlimited recordings, no setup fee, and 24/7 service!" hreflang="en-US" onover-preload="1">call center system</a> that you can scale up or down based on your needs so you can expand your business without having to worry about insufficient call center capabilities.</p><h3 id="h-software-limitations">Software limitations</h3><p>No software is perfect. There are some limitations you will have to deal with, no matter how robust or expensive the software you choose is. Maybe it’s missing a customizable popular feature you’d like to explore. Or maybe the fact that there is no real-time monitoring of phone calls is a problem for you. Decide which software limitations are dealbreakers and which ones you can learn to live with.</p><h3 id="h-collaboration-options">Collaboration options</h3><p>In a <a href="https://www.liveagent.com/contact-center-software/" title="Discover leading contact center software to streamline operations and drive profits in 2025. The best fit for your company is just a click away." hreflang="en-US" onover-preload="1">contact center</a> environment, your team has to be able to work together seamlessly. When choosing <a href="https://www.liveagent.com/customer-support-glossary/call-center-software/" title="Boost productivity with LiveAgent's top-rated call center software—179+ features, 40+ integrations. Try for free, no strings attached!" hreflang="en-US" onover-preload="1">call software</a>, look at the features that facilitate collaboration. How easy it is to transfer a call from one agent to another? Are they able to share <a href="/features/notes/" title="Discover the benefits of help desk notes with LiveAgent! Explore different types, learn how to use them effectively, and enhance your customer service team's efficiency. Sign up for a free trial today and transform your internal communication." hreflang="en-US" onover-preload="1">internal notes</a> and make internal calls or send internal messages? Features like these tend to get overlooked but they affect contact centers’ productivity more than people realize.</p><h3 id="h-network-reliability">Network reliability</h3><p>Your day-to-day operations in call centers greatly depend on how reliable the network you use is. Don’t forget to check the network reliability of the contact center software you consider purchasing.</p><h3 id="h-integrations">Integrations</h3><p>Being able to provide a unified experience to your customers is what makes a difference. <span style="font-weight: 400;">Offering a great integration capability is what makes</span> it possible for your software to connect with different sites so you can create a smooth and consistent experience for your clients.</p><h2 id="h-top-25-providers-of-call-center-platforms">Top 25 providers of call center platforms</h2><h3 id="h-1-liveagent">1. LiveAgent</h3><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/cddb973e823b0e5ea7d175aa2989dbe0/LiveAgent-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="LiveAgent Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/208372bcac039d94a7e793a8ad6723e6/LiveAgent-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"></picture></p><p><em>Best call center software for businesses in the fields of eCommerce, Insurance, SaaS, etc. that look toward future expansion.</em></p><p><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">LiveAgent</a> is a <a href="https://www.liveagent.com/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">helpdesk</a> solution used by over 40 000 customers around the world that provides reliable call center software and many other <a href="/features/" title="Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!" hreflang="en-US" onover-preload="1">advanced features</a>. With multiple automation options and a large number of available integrations, you will never struggle to provide excellent customer service.</p><h4 id="h-key-features">Key features:</h4><ul><li>Inbound and outbound call center</li><li>IVR</li><li>ACD</li><li>Automatic callback</li><li>Ticketing</li><li>Unlimited call recordings</li><li>Call center management</li><li>CRM integration</li><li>Self-service portal & knowledge base</li><li>Analytics and reporting</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-007deb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="007deb4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6fbf4c" data-id="a6fbf4c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8e63ba5 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="8e63ba5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-pros">Pros:</h4> <ul> <li>Omnichannel experience</li> <li>Over 60 VoIP provider integrations</li> <li>Easy to set up and use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb16f9a" data-id="fb16f9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f3862f0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f3862f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cons">Cons:</h4> <ul> <li>Tech support is available 24/7, but it is located in the EU</li> <li>Unable to log into two browsers with one account at the same time</li> <li>No real-time call monitoring</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c9a3558 checklist elementor-widget elementor-widget-text-editor" data-id="c9a3558" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-liveagent-s-customers">LiveAgent’s customers</h4> Some of the most known customers of this software include industry giants like Forbes, Huawei, Nascar, BMW, and Yamaha. <h4 id="h-pricing">Pricing</h4> LiveAgent offers a completely free version. Although, if you want to take advantage of its additional features, you can choose from three pricing options, including $15, $29, and $49 a month. The last option includes excellent call center capabilities. Before committing to one of the paid plans, you can sign up for a 30-day free trial, so you can explore what you’ll be getting. <h3 id="h-2-ringcentral">2. RingCentral</h3> <picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d85ed8765253c94b943ef2fab0945b76/Ringcentral-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Ringcentral Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/5fb65611392c15840c8e6d76873629d9/Ringcentral-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"></picture> <em>Best call center software for businesses of all sizes.</em> RingCentral contact center is a cloud-based solution that offers a robust set of features all contained within one convenient app. With well-known customers across all industries, you can be sure that you will receive the best quality service. <h4>Key features:</h4> <ul> <li><a href="https://www.liveagent.com/callback-software/" title="LiveAgent callback software is an all-in-one solution that includes a call center as well. Our callback solution has all the needed features. Try it for free." hreflang="en-US" onover-preload="1">Virtual call center</a></li> <li>Auto-dialer</li> <li>Callback scheduling</li> <li>Call logging and monitoring</li> <li>Real-time reporting</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-cf54f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cf54f7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74ffe0e" data-id="74ffe0e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db6d96c checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="db6d96c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>500+ integrations on Zapier</li> <li>Easy call switching between devices</li> <li>User-friendly UI</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85cd385" data-id="85cd385" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d6b9a6 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6d6b9a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Difficult to communicate with customer support</li> <li>No real-time updates</li> <li>It can be buggy at times</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-16d7f9f checklist elementor-widget elementor-widget-text-editor" data-id="16d7f9f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringcentral-s-customers">RingCentral’s customers</h4> <p>Among RingCentral’s customers, you can find Bennett International, Lush Cosmetics, and Chatterkick.</p> <h4>Pricing</h4> <p>You can pay for RingCentral’s services either monthly or annually. Starting at $14.99 a month, you can get the essentials including unlimited calling in US and Canada. For more advanced features, you can opt for plans including $20.99, $26.24, and $37.49 per month.</p> <p>You can try RingCentral contact center for free if you sign up for their 15-day free trial. You can extend this period by taking advantage of a 30-day risk-free money-back guarantee.</p> <h3 id="h-3-genesys">3. Genesys</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/f21fa8c4792af0d037417cd1eb228667/Genesys-Call-Center-software-homepage.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Genesys Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/90b63fa9d85558b09cae1f52f1b3d412/Genesys-Call-Center-software-homepage.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"></picture></p> <p><em>Best call center software for all companies looking for an easy-to-use cloud call center solution.</em></p> <p>You can be one of the over 70 000 customers worldwide that trust Genesys with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Predictive dialer</li> <li>Callback scheduling</li> <li>ACD</li> <li>IVR</li> <li>Auto dialer</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dbe5054 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbe5054" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af8c0ac" data-id="af8c0ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a8cc19b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="a8cc19b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up IVR</li> <li>Gamification</li> <li>Real-time dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ce0d2b" data-id="5ce0d2b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-84d806e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="84d806e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Unintuitive UI</li> <li>Difficulties using softphones on Linux</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-2c7b57e checklist elementor-widget elementor-widget-text-editor" data-id="2c7b57e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-genesys-s-customers">Genesys’s customers</h4> <p>Genesys is trusted by many businesses including Xerox, Uplift, and Heineken Mexico.</p> <h4>Pricing</h4> <p>You can start using Genesys at a price point of $75 per agent per month and then upgrade to plans costing $110 and $150. All of these pricing options are billed annually.</p> <p>You can try Genesys for free with their 30-day free trial.</p> <h4 id="h-alternative-software-options">Alternative software options</h4> <p>Evaluate <a href="/genesys-alternative/" title="Discover LiveAgent: the best Genesys alternative! Enjoy 24/7 support, no setup fees, and a 14-day free trial. No credit card needed!" hreflang="en-US" onover-preload="1">Genesys alternatives</a></p> <h3 id="h-4-cloudtalk">4. CloudTalk</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c5d0e4b0e73227c2d5a0b580e80658b2/CloudTalk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="CloudTalk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/ed9c12c2452d3df69ec0ae903c7d70b2/CloudTalk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="147"></picture></p> <p><em>Best call center software for mid-sized companies that are aiming for growth.</em></p> <p>CloudTalk offers over 70 advanced calling features. This call center software is typically used for sales and outbound calling with many advanced features like skills-based routing, automation, and unlimited call queues.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>Automation options</li> <li>Skills-based routing</li> <li>Real-time reporting</li> <li>Auto dialer, power dialer, automatic dialing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3768233 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3768233" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1827200" data-id="1827200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f005e9b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f005e9b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Quality management</li> <li>2500+ app integrations</li> <li>Unlimited call queues</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34be01b" data-id="34be01b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99779eb checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="99779eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Only the Custom includes SLAs</li> <li>Unavailable multimedia messages</li> <li>Audio conferencing is limited to three people</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c55462d checklist elementor-widget elementor-widget-text-editor" data-id="c55462d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-cloudtalk-s-customers">CloudTalk’s customers</h4> <p>CloudTalk boasts a large client base including DHL, Yves Rocher, and Rosenberg.</p> <h4>Pricing</h4> <p>CloudTalk offers three pricing plans including $25, $30, and $50. You can also contact their team and request a custom pricing plan, so it fits your exact needs.</p> <p>You can sign up for a 14-day free trial to get acquainted with its capabilities.</p> <h3 id="h-5-hubspot">5. HubSpot</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8b81f89387e618dde345f32897800858/Hubspot-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Hubspot Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/715b3291763fa19b2238314f92405c32/Hubspot-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="148"></picture></p> <p><em>Best call center software for growing teams in businesses across all industries.</em></p> <p>HubSpot offers its extensive services to over 100 000 businesses across more than 120 countries, so you can be sure that this well-established software provider will take good care of your business operations.</p> <h4>Key features:</h4> <ul> <li>Broad customer database</li> <li>Collaborations tools</li> <li>Contact management</li> <li>Third-party integrations</li> <li>Self-service portal</li> <li>Extensive reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e929336 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e929336" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-254b841" data-id="254b841" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63f5935 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="63f5935" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Streamlined reporting and tracking process</li> <li>Data visualization</li> <li>Great customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fbf1857" data-id="fbf1857" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58a75f8 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="58a75f8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>The free plan lacks access to tech support</li> <li>Steep learning curve </li> <li>Ticket functionality is limited</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5ab505f checklist elementor-widget elementor-widget-text-editor" data-id="5ab505f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-hubspot-s-customers">HubSpot’s customers</h4> <p>HubSpot’s worldwide customer base includes companies like DocPlanner, SoundCloud, and GoFundMe.</p> <h4>Pricing</h4> <p>Some of HubSpot’s standard features are available for free. However, you can subscribe to HubSpot Service Hub’s paid software for €41, €414, or €1104 a month. However, these prices are flexible due to set-up and onboarding fees.</p> <p>If you’d like to try it out, you can sign up for a 14-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="https://www.liveagent.com/alternatives/hubspot-service-hub/" urlslab_href_old="/hubspot-service-hub-alternative/" title="Discover 16 top HubSpot alternatives for CRM & customer service in 2024! Compare features, pricing & integrations to boost efficiency." hreflang="en-US" onover-preload="1">HubSpot alternatives</a>.</p> <h3 id="h-6-five9">6. Five9</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bf569898bc1b4009fdeb46bf1ec553b8/Five9-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Five9 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/7d8f865b1af795a8ea6821e41e74a981/Five9-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"></picture></p> <p><em>Best call center software for businesses ready to transfer from on-premise solutions to the cloud.</em></p> <p>Five9 Intelligent Cloud Contact Center uses the power of practical artificial intelligence (AI) to boost customer satisfaction rates for more than 2000 clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Preview dialer</li> <li>Practical AI tools</li> <li>Collaboration tools</li> <li>IVR</li> <li>Predictive analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dd38abb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dd38abb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-542fa9a" data-id="542fa9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c39aa69 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c39aa69" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intelligent routing</li> <li>Call screening</li> <li>Minimal software requirements</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-957ec20" data-id="957ec20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0c43c0b checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="0c43c0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited capability to stop spam calls</li> <li>Unintuitive UI</li> <li>Occasional connectivity errors</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a89bbbd checklist elementor-widget elementor-widget-text-editor" data-id="a89bbbd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-five9-s-customers">Five9’s customers</h4><p>Among Five9’s customers, you can find businesses including Zevas, Rochester Institute of Technology, and Bakkt.</p><h4>Pricing</h4><p>Five9 offers four pricing plans consisting of $149, $169, $199, and $229 billed monthly.</p><h3 id="h-7-zendesk">7. Zendesk</h3><p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/415630df6f41f70a0f4e122247f8aa8d/Zendesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Zendesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/c7ac6cb36b57f3245005c68c2b41bc1f/Zendesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"></picture></p><p><em>Best call center software for smaller and mid-sized businesses committed to delivering the <a href="https://www.liveagent.com/academy/good-customer-service/" title="Learn the definition, tips, benefits, and real-life examples of good customer service to boost loyalty and create exceptional experiences!" hreflang="en-US" onover-preload="1">best customer service</a>.</em></p><p>Zendesk provides <a href="https://www.liveagent.com/features/click-to-call/" title="Enable seamless communication with LiveAgent's click-to-call buttons. Start your free trial today and boost customer engagement!" hreflang="en-US" onover-preload="1">click to dial software</a> that is fully integrated with their helpdesk platform. With its large client base, you can rest assured that Zendesk will take care of your call center needs.</p><h4>Key features:</h4><ul><li>Blended call center</li><li>Native integration options</li><li>Workflow management</li><li>ACD</li><li>IVR</li><li>Performance metrics</li></ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3f7a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3f7a751" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b4e1b5" data-id="3b4e1b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ec46d1d checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ec46d1d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Over 100 third-party integrations</li> <li>Robust knowledge base and self-service options</li> <li>Great uptime</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7cf9155" data-id="7cf9155" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aaa2967 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="aaa2967" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Not many collaboration options</li> <li>No way to prioritize tickets</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5a89dd1 checklist elementor-widget elementor-widget-text-editor" data-id="5a89dd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-zendesk-s-customers">Zendesk’s customers</h4> <p>Modsy, BoxyCharm, and Vimeo are some of the clients that use Zendesk’s software.</p> <h4>Pricing</h4> <p>Zendesk offers three pricing options consisting of $19, $49, and $99 per month per user billed annually.</p> <p>If you’d like to test it out, you can sign up for their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.liveagent.com/blog/zendesk-alternative/" title="Discover 15 top Zendesk alternatives for 2025, like LiveAgent & Freshdesk, offering cost-effective, flexible, and feature-rich solutions." hreflang="en-US" onover-preload="1">Zendesk alternatives</a>.</p> <h3 id="h-8-talkdesk">8. Talkdesk</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/bad04e04d793f469be642434de19c36c/Talkdesk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Talkdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/a6879ef4b01c93e58fdd2de4c21e2b97/Talkdesk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></picture></p> <p><em>Best call center software for companies employing a minimum of 5 agents looking to improve relationships with their customers.</em></p> <p>Talkdesk’s cloud-based call center software offers 25+ integrations with various business tools to help boost your sales and provide excellent customer support.</p> <h4>Key features:</h4> <ul> <li>Outbound and inbound call center solution</li> <li>VoIP</li> <li>IVR</li> <li>Callback scheduling</li> <li>ACD</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8522bce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8522bce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a166e2f" data-id="a166e2f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-04a2b44 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="04a2b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>User-friendly </li> <li>Call reliability</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-729f11a" data-id="729f11a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6eca6a3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6eca6a3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient knowledge base</li> <li>Lacks the ability to change the ringtone</li> <li>Insufficient mobile app</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-34c9b25 checklist elementor-widget elementor-widget-text-editor" data-id="34c9b25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-talkdesks-customers">Talkdesks’ customers</h4> <p>Across all industries, clients like ClickPay, Canon, and Accenture rely on Talkdesk’s software.</p> <h4>Pricing</h4> <p>Besides their custom pricing plan, Talkdesk has three options to choose from including $75, $95, and $125 per user per month.</p> <p>If you’d like to have a look at their software before purchasing it, you can sign up for a free trial.</p> <h3 id="h-9-vonage">9. Vonage</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/364c01afde59e7043d55e4b89552f14a/Vonage-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Vonage Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/e0a5f2397dc14cf93583948828e2e1c3/Vonage-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"></picture></p> <p><em>Best call center software for large enterprises that put <a href="https://www.liveagent.com/academy/customer-experience/" title="Because customer service is an integral part of customer experience, improving it enhances the experience for your customers, retention, and revenue." hreflang="en-US" onover-preload="1">customer experience</a> and team collaboration at the forefront.</em></p> <p>Vonage offers 40+ business features that will make your calls and video conferences easy to manage.</p> <h4>Key features:</h4> <ul> <li>VoIP</li> <li>Presentation streaming</li> <li>Voice mail</li> <li>IVR</li> <li>Recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db02eb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db02eb0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daee4a6" data-id="daee4a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2572b84 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2572b84" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Great voice quality</li> <li>Reliable mobile app</li> <li>Easy to use</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-81715ef" data-id="81715ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d14bb0e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="d14bb0e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Some international numbers might be blocked until submitting a request to allow them</li> <li>Laggy history settings</li> <li>Difficult to communicate with customer support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-3dc628d checklist elementor-widget elementor-widget-text-editor" data-id="3dc628d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vonage-s-customers">Vonage’s customers</h4> <p>Many businesses like Key Travel, Cambly, and Apptivo use Vonage’s products and services.</p> <h4>Pricing</h4> <p>Vonage offers pricing plans for their customers, starting at $19.99, $29.99, and $39.99 per line per month plus taxes and fees.</p> <p>You can also try it out for free when you sign up for Vonage’s 14-day free trial.</p> <h3 id="h-10-freshdesk">10. Freshdesk</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7fdf9cb23c39d075e6cc8467fa665c21/Freshdesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Freshdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/e8d2cd5cf87ef459648b7f6c3b2e5554/Freshdesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"></picture></p> <p><em>Best call center software for companies across all industries aiming to provide an amazing customer experience.</em></p> <p>Freshdesk is an established platform in the field of customer support with over 50 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Call center management</li> <li>Routing</li> <li>Ticketing</li> <li>Self-service portal</li> <li>Collaboration tools</li> <li>Workforce management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-0d909fc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0d909fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c5366fe" data-id="c5366fe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc1d3a6 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc1d3a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable 24/7 customer support</li> <li>Workforce optimization</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55cb0ad" data-id="55cb0ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14793b7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="14793b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Limited reporting features</li> <li>Tickets can get lost while transferring between teams</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-fae4b57 checklist elementor-widget elementor-widget-text-editor" data-id="fae4b57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-freshdesk-s-customers">Freshdesk’s customers</h4> <p>Some of the Freshdesk’s clients include Netflix, Evernote, and Optimum Financial Solutions.</p> <h4>Pricing</h4> <p>To use Freshdesk’s core features, sign up for their free plan. If you’d like to experience a full range of the software’s capabilities, you can opt for €15, €39, or €49 agent/month plans.</p> <p>Furthermore, you can try Freshdesk during a 21-day free trial.</p> <h4>Alternative software options</h4> <p>Review Freshdesk alternatives.</p> <h3 id="h-11-avaya">11. Avaya</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/7bb270b5302393c0d44b98523f84591c/Avaya-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avaya Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/1f4cc3efe5814664c6cabb3f94fc8a44/Avaya-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"></picture></p> <p><em>Best call center software for businesses that strive to deepen connections with their customers.</em></p> <p>Avaya is a cloud-based software solution that will make your virtual conferences truly enjoyable.</p> <h4>Key features:</h4> <ul> <li>Contact management</li> <li>Automated routing</li> <li>IVR</li> <li>Call recording</li> <li>Voice mail</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2f268b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2f268b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1b945" data-id="fe1b945" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ca98aa3 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ca98aa3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to use </li> <li>Easily scalable</li> <li>Customizable interface</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-628ea8a" data-id="628ea8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8300305 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="8300305" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of self-service</li> <li>No multilingual customer support</li> <li>Insufficient third-party integrations</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6ac6c31 checklist elementor-widget elementor-widget-text-editor" data-id="6ac6c31" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avaya-s-customers">Avaya’s customers</h4> <p>You may recognize some of Avaya’s customers, including Datamark, Fiber Industries, and Treated.com.</p> <h4>Pricing</h4> <p>If you’re considering subscribing to Avaya’s services, contact their sales representatives and get a pricing plan made for you.</p> <h3 id="h-12-callhippo">12. CallHippo</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2b38ac9887fc8de5f3f350208ad7116d/Callhippo-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="CallHippo Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/71273dab49d5df18d40d10dbf0f4264a/Callhippo-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"></picture></p> <p><em>Best call center software for businesses of all sizes aiming to boost growth.</em></p> <p>CallHippo helps over 5000 companies worldwide provide the best <a href="https://www.liveagent.com/customer-service-software/" title='Discover the 10 best customer service software ranked by experts. Compare top tools like LiveAgent, Zendesk & Freshdesk to enhance support!"' hreflang="en-US" onover-preload="1">customer service</a> to their customers.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Predictive and automatic dialing</li> <li>Telemarketing management</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c725bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c725bc5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb066c2" data-id="bb066c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f0e8e4 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="5f0e8e4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Clear and user-friendly dashboard</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e8caba1" data-id="e8caba1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab1535 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1ab1535" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Difficult to communicate with customer support</li> <li>Limited reporting capabilities</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a4cfb2a checklist elementor-widget elementor-widget-text-editor" data-id="a4cfb2a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-callhippos-s-customers">CallHippos’s customers</h4> <p>Among businesses that use CallHippo, you can find Brioso Technologies, Aspire, and Altvalora.</p> <h4>Pricing</h4> <p>CallHippo offers four pricing plans you can choose from including €15, €22, €36, and €45 per user per month. You can also purchase further add-ons.</p> <h3 id="h-13-3cx">13. 3CX</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8c11ff325cdb5f75b08350934f0ee037/3CX-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="3CX Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/bc89c6f32d11f17218e9c44a9e011b32/3CX-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></picture></p> <p><em>Best call center software for a wide range of companies who want to cut their telco costs while keeping high levels of <a href="https://www.liveagent.com/customer-satisfaction-software/" title="Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply." hreflang="en-US" onover-preload="1">customer satisfaction</a>.</em></p> <p>3CX is trusted by more than 600 000 companies across all industries, so you can be sure you will be in good hands.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Call routing</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dda2aec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dda2aec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc0ffd0" data-id="fc0ffd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4df87 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="1b4df87" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Mobile apps for iOS and Android</li> <li>Easy to set up and use</li> <li>Reliable customer support</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-498a195" data-id="498a195" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb2449d checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb2449d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional connectivity issues</li> <li>Call logs can be hard to navigate</li> <li>Not enough customization options</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-62a7f32 checklist elementor-widget elementor-widget-text-editor" data-id="62a7f32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-3cx-s-customers">3CX’s customers</h4> <p>3CX has many different customers including Toyota, Wilson, and American Express.</p> <h4>Pricing</h4> <p>You can use some of 3CX’s software features free of charge. However, if you’d like to take advantage of their more advanced features, you can sign up for one of the following plans: €150, €235, or €270 for their hosted option. If you’d like to use the self-managed solution, you can pay €135, or €170.</p> <p>The first year of using 3CX’s software is considered a free trial period.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="/3cx-alternative/" title="Switch to LiveAgent, the best 3CX alternative with no setup fees, 24/7 support, and a free trial—no credit card required!" hreflang="en-US" onover-preload="1">3CX alternatives</a>.</p> <h3 id="h-14-dialpad-ai">14. Dialpad AI</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/246f10483f6f4a4fda502f87340c1944/Dialpad-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Dialpad AI Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/4e0ca2c94f5441daecc4905ab48a6379/Dialpad-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"></picture></p> <p><em>Best call center software for businesses of all sizes which are not afraid of innovation.</em></p> <p>Dialpad offers a reliable software solution that offers an automated, yet highly personalized experience.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Inbound and outbound call center solution</li> <li>Automated routing</li> <li>Power dialer</li> <li>Performance management</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-02c6f9b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="02c6f9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-db31397" data-id="db31397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c803242 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c803242" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Many configuration options</li> <li>Easy to set up and use</li> <li>Switching live calls between devices</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-193f441" data-id="193f441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e7530 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="52e7530" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient how-tos</li> <li>Occasional connectivity issues</li> <li>Lacks some internal communication features</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ce98290 checklist elementor-widget elementor-widget-text-editor" data-id="ce98290" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dialpad-ai-s-customers">Dialpad AI’s customers</h4> <p>Dialpad has a large customer base including companies like Fenway Health, Uber, and Clear Capital.</p> <h4>Pricing</h4> <p>You can use Dialpad’s software for €20, or €25 per user per month, or you can request a custom pricing plan to fit your exact needs.</p> <p>You can try this software solution for free if you sign up for the 14-day free trial.</p> <h3 id="h-15-bitrix24">15. Bitrix24</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8e3579ebb8c25117f28151e89fdc8494/Bitrix24-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Bitrix24 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/deb7d5c211f5dc6cd531eb5aa38bb213/Bitrix24-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"></picture></p> <p><em>Best call center software for small companies with remote teams that want to have effective collaboration.</em></p> <p>Bitrix24 is an ideal solution for companies that want to increase their sales whether they are at the office or on the other end of the world. Bitrix24 provides both cloud-based and on-premise solutions so it can fit your business perfectly.</p> <h4>Key features:</h4> <ul> <li>Inbound and outbound call center</li> <li>ACD</li> <li>IVR</li> <li>Automated routing</li> <li>Predictive and auto-dialer</li> <li>Performance metrics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-09c2312 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="09c2312" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a1a680c" data-id="a1a680c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd7c74a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fd7c74a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to integrate</li> <li>Customizable UI</li> <li>Reliable app for Android</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b92d73c" data-id="b92d73c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7fc1ea7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="7fc1ea7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient file-sharing</li> <li>Difficult to reach tech support</li> <li>Steep learning curve</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-0966ca1 checklist elementor-widget elementor-widget-text-editor" data-id="0966ca1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-bitrix24-s-customers">Bitrix24’s customers</h4> <p>Companies that use Bitrix24’s software include PC Pulse, Cargo, and Compara.</p> <h4>Pricing</h4> <p>You can experience some of the basic features completely free of charge with Bitrix24’s free plan. However, if you want to take advantage of their additional features, including call center software, you can subscribe to a $39, $79, or $159 per month plan. If you prefer an on-premise system, you can purchase a one-time license costing either $2990 or $24990 for enterprises.</p> <p>Before committing to any of these paid plans, you can try Bitrix24 using their 30-day free trial.</p> <h4>Alternative software options</h4> <p>Look into <a href="/bitrix24-alternative/" title="Switch from Bitrix24 to LiveAgent for 24/7 support, 175+ features, seamless migration, and a free 30-day trial. No credit card required!" hreflang="en-US" onover-preload="1">Bitrix24 alternatives</a>.</p> <h3 id="h-16-aircall">16. Aircall</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d450a2f41690aefd21c226ff1633c67e/Aircall-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Aircall Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/33bee9229a9af23f754ece28dd9acba7/Aircall-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"></picture></p> <p><em>Best call center software for all the companies that conduct sales and support through phone.</em></p> <p>More than 9000 customers trust Aircall’s cloud-based call center software with their contact center operations.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Call center management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ed0d11 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ed0d11" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bf3ab1" data-id="8bf3ab1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9feb805 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="9feb805" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy to set up</li> <li>Good call quality</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5852749" data-id="5852749" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9072f83 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="9072f83" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lack of customization</li> <li>Does not accept text messages</li> <li>It can be laggy at times </li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-b2a9058 checklist elementor-widget elementor-widget-text-editor" data-id="b2a9058" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-aircall-s-customers">Aircall’s customers</h4> <p>Among businesses that use Aircall’s software, you can find Avocado, Jobilla, and Birdies.</p> <h4>Pricing</h4> <p>Aircall’s basic plan starts at €30 per month billed annually. If you’d like to get access to more features, you will pay €50 per month also billed annually. Furthermore, you can contact Aircall and get a custom pricing plan that will fit your needs perfectly.<br>Before you decide to subscribe to a paid plan, you can try Aircall for free with their 7-day free trial.</p> <h4>Alternative software options</h4> <p>Check out <a href="https://www.liveagent.com/blog/aircall-alternative/" urlslab_href_old="/aircall-alternative/" title="Discover the top 15 Aircall alternatives for 2025! Compare features, pricing, and support to find the best communication tools for your business." hreflang="en-US" onover-preload="1">Aircall alternatives</a>.</p> <h3 id="h-17-twilio">17. Twilio</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/20efafef05c807eeb0c690cdbd3e2c26/Twilio-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Twilio Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/e77b04a6cfe3b345f0d8997d99cffc4e/Twilio-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="160"></picture></p> <p><em>Best call center software for companies of all sizes that need a reliable call center software solution.</em></p> <p>Twilio is a customer engagement platform that allows you to provide truly personalized support to your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>ACD</li> <li>IVR</li> <li>Audio/video conferencing</li> <li>Collaboration tools</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-182aa91 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="182aa91" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d67507" data-id="4d67507" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f03eaf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2f03eaf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Automation options</li> <li>Extensive knowledge base</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c90a4d5" data-id="c90a4d5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-032f47c checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="032f47c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Requires advanced IT skills</li> <li>Insufficient analytics and reporting</li> <li>Insufficient mobile apps</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-f9d6ec1 checklist elementor-widget elementor-widget-text-editor" data-id="f9d6ec1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-twilio-s-customers">Twilio’s customers</h4> <p>Some of the well-known companies that use Twilio include DoorDash, Allergan, and Lyft.</p> <h4>Pricing</h4> <p>Twilio’s pricing to initiate calls starts at 2 cents per minute. To receive calls, the price starts at $1 monthly per phone number and 1 cent per minute.</p> <p>You can try Twilio for free when you sign up for their 45-day free trial.</p> <h3 id="h-18-dixa">18. Dixa</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/2a20f3c78f55b8e7c46c1151d304ea31/Dixa-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Dixa Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/d070d893d43cd3a94e65c51bb9fd35ab/Dixa-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="161"></picture></p> <p><em>Best call center software for businesses of all sizes that strive to provide an amazing experience to their customers.</em></p> <p>Dixa allows its customers to provide a truly multi-channel experience to their customers in small or large <a href="https://www.liveagent.com/customer-support-glossary/contact-center/" title="Explore the comprehensive guide on contact centers in 2024, detailing their definition, types, trends, and benefits. Discover the key differences between contact centers and call centers, and learn how they revolutionize customer service with advanced technology and multichannel communications. Dive into future innovations and metrics to measure success, and see why understanding contact centers is essential for business success. Start your journey to improved customer interaction today!" hreflang="en-US" onover-preload="1">contact centers</a>.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>VoIP</li> <li>IVR</li> <li>Multi-channel data collection</li> <li>Collaboration tools</li> <li>Employee activity monitoring</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e7a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e7a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5575012" data-id="5575012" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f175d70 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f175d70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>AI-optimized knowledge base</li> <li>Good uptime</li> <li>UI is easy to navigate</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0713654" data-id="0713654" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-225e51a checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="225e51a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Occasional issues with call forwarding</li> <li>Insufficient analytics </li> <li>No call transcription</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-852e786 checklist elementor-widget elementor-widget-text-editor" data-id="852e786" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-dixa-s-customers">Dixa’s customers</h4> <p>Some of Dixa’s <a href="https://www.liveagent.com/blog/tips-to-boost-customer-happiness/" title="Keeping your customers happy is not rocket science but a combination of the right words, tone, and attitude." hreflang="en-US" onover-preload="1">happy customers</a> include Organic Basics, Rapha, and Too Good To Go.</p> <h4>Pricing</h4> <p>You can contact Dixa’s sales team to book a demo call and get a customized pricing plan.</p> <p>However, if you want to try it out, you can sign up for their free trial.</p> <h4>Alternative software options</h4> <p>Review <a href="/dixa-alternative/" title="Find the best Dixa alternative with LiveAgent. Enjoy 24/7 support, no setup fees, and a free 30-day trial. Boost your customer service!" hreflang="en-US" onover-preload="1">Dixa alternatives</a>.</p> <h3 id="h-19-nextiva">19. Nextiva</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/672b15d16faaad9930697fc5329783f5/Nextiva-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Nextiva Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/a86f8a2f915c2a1868c938ae8abb62ea/Nextiva-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="162"></picture></p> <p><em>Best call center software for larger businesses that look for a reliable enterprise software solution.</em></p> <p>Nextiva offers a reliable and secure call center software system that over 80 000 companies around the world rely on.</p> <h4>Key features:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Activity dashboard</li> <li>Audio/video conferencing</li> <li>Predictive and auto-dialer</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7196726 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7196726" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac360d" data-id="3ac360d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b2506bf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b2506bf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable mobile app</li> <li>Great uptime</li> <li>Easy to manage</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5e9bd3a" data-id="5e9bd3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4a15ff4 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="4a15ff4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Uploading audio files can be difficult at times </li> <li>Sometimes it’s difficult to reach tech support</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c1565d5 checklist elementor-widget elementor-widget-text-editor" data-id="c1565d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nextiva-s-customers">Nextiva’s customers</h4> <p>You may recognize some of Nextiva’s customers including Taco Bell, Pac-12, and Buffalo Bills.</p> <h4>Pricing</h4> <p>You can subscribe to one of the three pricing plans Nextiva offers, including $18.95, $22.95, or $32.95 per user per month. All of these options can be billed monthly or annually.</p> <p>You can try out some of Nextiva’s features by signing up for the 7-day free trial.</p> <h3 id="h-20-nice-cxone">20. Nice CXone</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/c670c12a1d6f2015bae8c21ac4ba829b/Nice-CXone-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Nice CXone Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/92bbbcabfa4e391d7d4e8b42c6666a76/Nice-CXone-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="163"></picture></p> <p><em>Best call center software for companies of all sizes looking to improve relationships with their clients.</em></p> <p>Nice CXone empowers its clients to harness the powers of AI and automation to deliver the best customer experience possible.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Automated routing</li> <li>Progressive dialer</li> <li>Ticket management</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db01fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db01fa3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c928a52" data-id="c928a52" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab3e7d7 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ab3e7d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>UI is easy to navigate</li> <li>Good call quality</li> <li>Clear and user-friendly dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41613c4" data-id="41613c4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-778d6f3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="778d6f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Lacks customization</li> <li>It can be slow at times </li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-bc984c1 checklist elementor-widget elementor-widget-text-editor" data-id="bc984c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nice-cxone-s-customers">Nice CXone’s customers</h4> <p>Nice CXone is trusted by many customers including Columbia Sportswear, Radisson Hotels, and Teleflora.</p> <h4>Pricing</h4> <p>You can take advantage of Nice CXone’s features starting at $100 per month per feature.</p> <p>If you’d like to try it out before making a purchase, you can sign up for their 60-day free trial.</p> <h3 id="h-21-ujet">21. UJET</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/d611e797a67e9376793a4e9f77092fe1/UJET-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/1faf34bec2664b608c180b1ed987164f/UJET-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="164"></picture></p> <p><em>Best call center software for mid-sized and large companies that want to bring the best support to their clients.</em></p> <p>If you employ at least 50 <a href="https://www.liveagent.com/academy/call-center-duties/" title="Dive into the critical call center duties for maintaining customer satisfaction. Learn strategies to provide exceptional customer service." hreflang="en-US" onover-preload="1">contact center agents</a>, UJET is an excellent call center software for you.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-696d7ce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="696d7ce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61c7fe1" data-id="61c7fe1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc6055e checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc6055e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Easy integration with Linux</li> <li>Reliable customer support</li> <li>Helpful tracking tools</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9698061" data-id="9698061" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb09bfa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb09bfa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Insufficient native reporting functionality</li> <li>It can be slow at times </li> <li>Occasional connectivity issues</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-328bc0b checklist elementor-widget elementor-widget-text-editor" data-id="328bc0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ujet-s-customers">UJET’s customers</h4> <p>Among businesses that use UJET’s software, you can find Wag!, Instacart, and Zettle.</p> <h4>Pricing</h4> <p>UJET’s software is available for purchase for $65, $69, $99, or $120 a month.</p> <p>If you’d like to try UJET without committing to a paid subscription, you can register for a free trial.</p> <h3 id="h-22-ringover">22. Ringover</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/3f69e555c6829e683565ad501c8de20a/Ringover-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/3c572c6006db9762a32819e7c7f90b4b/Ringover-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="165"></picture></p> <p><em>Best call center software for small to mid-sized businesses across all industries.</em></p> <p>Ringover is a simple to implement and use software with 40+ business tools that allow you to have all the customer information at hand.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Collaboration tools</li> <li>ACD</li> <li>IVR</li> <li>Video conferencing</li> <li>Reporting and analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-bd11985 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bd11985" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ba66602" data-id="ba66602" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b29c696 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b29c696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Intuitive user interface</li> <li>Shadowing features</li> <li>Clear and easy to use dashboard</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87e96b1" data-id="87e96b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66a73aa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="66a73aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Notifications may lag at times</li> <li>Occasional connectivity issues</li> <li>Occasional delays</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1a98e2b checklist elementor-widget elementor-widget-text-editor" data-id="1a98e2b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-ringover-s-customers">Ringover’s customers</h4> <p>Ringover has over 10 000 clients including Sherpany, Klaxoon, and Clausematch.</p> <h4>Pricing</h4> <p>You can subscribe to Ringover for €19 or €39 per user per month. If you’d like to get a custom pricing plan, you can contact Ringover’s sales team.</p> <p>Furthermore, you can try this software solution for free if you sign up for a 7-day free trial.</p> <h3 id="h-23-vicidial">23. VICIdial</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/677c956611aed8df820febc083de9eeb/VICIdial-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/300f2d5f90d56d9991683ab4dd78a078/VICIdial-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="166"></picture></p> <p><em>Best call center software for every business that doesn’t appreciate vendor lock-in.</em></p> <p>VICIdial is an open-source <a href="https://www.liveagent.com/contact-center-software/" title="Discover leading contact center software to streamline operations and drive profits in 2025. The best fit for your company is just a click away." hreflang="en-US" onover-preload="1">contact center software</a> that is used by more than 140 000 customers worldwide.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>IVR</li> <li>Predictive dialer</li> <li>ACD</li> <li>Call routing</li> <li>Call recording</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22884b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22884b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cb6720" data-id="4cb6720" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bd3623a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="bd3623a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Free of charge</li> <li>Easily scalable</li> <li>Compatible with Linux</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a37a08a" data-id="a37a08a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e446a0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1e446a0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Steep learning curve</li> <li>Outdated interface</li> <li>Difficult to set up without advanced IT skills</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-141be28 checklist elementor-widget elementor-widget-text-editor" data-id="141be28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vicidial-s-customers">VICIdial’s customers</h4> <p>VICIdial is used by clients like Directo, Homebase, and PROS.</p> <h4>Pricing</h4> <p>You can use VICIdial’s call center software completely free of charge.</p> <h3 id="h-24-channels">24. Channels</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/5bf04fc749d7049628a5bd5fa4c86427/Channels-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/6800f05ebb1b8f53d025b0d3fe566968/Channels-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="167"></picture></p> <p><em>Best call center software for businesses of all sizes in eCommerce and online retail.</em></p> <p>Channels is a cloud-based data-powered business phone system that allows you to easily connect with your clients.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Callback scheduling</li> <li>IVR</li> <li>Activity dashboard</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6bc3a1c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6bc3a1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bfc3ffd" data-id="bfc3ffd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-980fdc9 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="980fdc9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up</li> <li>Affordable</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af87dd1" data-id="af87dd1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a761fd2 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="a761fd2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>It can be glitchy at times</li> <li>Insufficient custom reports</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-061c135 checklist elementor-widget elementor-widget-text-editor" data-id="061c135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-channels-s-customers">Channels’s customers</h4> <p>Channels is trusted by many customers including Kodakit, InstaForex, and DocPlanner.</p> <h4>Pricing</h4> <p>Channels allows you to use their essential features, including call center software, free of charge. If you want to take advantage of their advanced options, you can subscribe for $24, or $62 a month.</p> <p>Before deciding to purchase a paid package, you can sign up for a free trial.</p> <h4>Alternative software options</h4> <p>Evaluate <a href="/channels-alternative/" title="Discover the best Channels alternative with LiveAgent: 24/7 support, no setup fees, free trial, and cancel anytime. Switch today!" hreflang="en-US" onover-preload="1">Channels alternatives</a>.</p> <h3 id="h-25-avoxi">25. Avoxi</h3> <p><picture><source data-srcset="https://www.liveagent.com/wp/urlslab-download/8e5c6b6e6cd4100dd2d6cb35636a71fb/Avoxi-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avoxi Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.com/wp/urlslab-download/860484cf8bb9e29f8340adb9eac31e54/Avoxi-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="168"></picture></p> <p><em>Best call center software for larger-scale businesses across all industries located anywhere in the world.</em></p> <p>Avoxi has over 20 years of experience in international communications. With its coverage of more than 170 countries, you can be sure that your customers will be able to reach you each time.</p> <h4>Key features:</h4> <ul> <li>Blended call center</li> <li>Reporting and analytics</li> <li>IVR</li> <li>Video conferencing</li> <li>Call recording</li> <li>Call routing</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e60699a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e60699a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f34f5a7" data-id="f34f5a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-998bfd1 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="998bfd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Pros:</h4> <ul> <li>Reliable customer support</li> <li>Easy to set up and use</li> <li>Customization options</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333456b" data-id="333456b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f1c93ab checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f1c93ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Cons:</h4> <ul> <li>Slow downloading from the cloud</li> <li>The mobile app can be glitchy at times</li> <li>Insufficient self-service</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-d45d542 checklist elementor-widget elementor-widget-text-editor" data-id="d45d542" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-avoxi-s-customers">Avoxi’s customers</h4><p>You may recognize some of Avoxi’s clients like Moncler, Marriott International, and Black & Decker.</p><h4>Pricing</h4><p>You can start using some of Avoxi’s features for free. However, if you want to take advantage of their further features, you can choose from the following options: $19.99 per user or $39.99 per user.</p><p>Moreover, you can get acquainted with Avoxi’s features during the 7-day trial period.</p><h2 id="h-what-is-the-best-call-center-software">What is the best call center software?</h2><p>There are many call center software options to choose from. Let’s have a quick look at the top 5.</p><ul><li><strong>LiveAgent</strong> – With its call center capabilities, LiveAgent is the best you can get at an affordable price. LiveAgent boasts a Capterra rating of 4.7 and includes features like automation options, <a href="/integrations/" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">over 150 integrations</a>, and a robust <a href="https://www.liveagent.com/knowledge-base-software/" title="Discover the top 20 knowledge base software for 2024, exploring features, benefits, pricing, and expert tips for choosing the best solution for your business. Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">knowledge base</a> with a self-service portal. It is an excellent option for all businesses striving to provide the best customer service possible.</li><li><strong>Genesys</strong> – Having over 70 000 customers worldwide, Genesys is an established player in the field of customer service. With a Capterra rating of 4.2, you can rest assured that your contact center operations will be well taken care of.</li><li><strong>Talkdesk</strong> – If you’re looking for a call center software that will help your team boost customer engagement, connect with your clients, and close more deals, look no further. A rating of 4.5 on Capterra shows that Talkdesk’s solution will not disappoint you no matter the industry you are in.</li><li><strong>Five9</strong> – This call center software leaves little to be desired. Boasting a 4.2 Capterra rating, there is no doubt that Five9’s solution will not disappoint. If you’re trying to <a href="https://www.liveagent.com/blog/branding-tactics/" title="Discover the top 18 branding tactics for 2024 to elevate your business with LiveAgent. From enhancing brand recognition and customer loyalty to hiring top talent, this guide explores essential strategies like public speaking, customer focus, and more. Learn how to make your brand a household name with long-term plans that go beyond logos and color schemes. Uncover the benefits of effective branding and choose the best tactics for your business success. Visit now to transform your brand's image today!" hreflang="en-US" onover-preload="1">build brand awareness</a> and strong relationships with your client base, this might be a great option for you.</li><li><strong>UJET</strong> – If you value software that is accessible and compatible with mobile platforms, UJET might be the one for you. A 4.5 rating on Capterra demonstrates that UJET is a robust call center solution for companies that keep <a href="https://www.liveagent.com/academy/customer-centric-culture/" title="Find out what a customer-centric culture is, why it’s important, and use real-life examples to learn the best strategies to achieve it." hreflang="en-US" onover-preload="1">customer-centricity</a> at the top of their priority list.</li></ul> </div> </div> <div class="elementor-element elementor-element-e951ca8 elementor-widget elementor-widget-spacer" data-id="e951ca8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b5ada17 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b5ada17" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ccb3134" data-id="ccb3134" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e4aedf3" data-id="e4aedf3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a737f6 elementor-widget elementor-widget-heading" data-id="9a737f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-top-5-call-center-software-compared">Top 5 call center software compared</h2> </div> </div> <div class="elementor-element elementor-element-b0b9439 elementor-widget elementor-widget-html" data-id="b0b9439" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="AlternativeTable"> <table class="AlternativeTable__table"> <thead> <tr> <th scope="col">Call Center software</th> <th scope="col">LiveAgent <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text"><a href="/trial/" title="Start your 30-day free trial with LiveAgent today! Discover the ultimate customer support solution—no credit card required." hreflang="en-US" onover-preload="1">Try the top call center software for free!</a> No credit card required.</span> </div> </th> <th scope="col">Genesys </th> <th scope="col">Talk desk </th> <th scope="col">Five9 </th> <th scope="col">UJET </th> </tr> </thead> <tbody> <tr> <th scope="row">Capterra rating <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text">Overall software ratings from verified users on Capterra.</span> </div> </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="">4.7</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.7;"></div> <span class="ComparePlans__tooltip__text">(approx. 1k reviews)</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="">4.4</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.4;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 600 reviews)</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="">4.2</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.2;"></div> <span class="ComparePlans__tooltip__text">(approx. 400 reviews)</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(approx. 100+ reviews)</span> </div> </div> </td> </tr> <tr> <th scope="row">Web-based </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> </tr> <tr> <th scope="row">Free version </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free version.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Genesys doesn't offer free version.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Talk desk doesn't offer free version.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free version.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">UJET doesn't offer free version.</span> </div> </div> </td> </tr> <tr> <th scope="row">Free trial </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent offers free trial.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Genesys offers free trial.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Talk desk offers free trial.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 doesn't offer free trial.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">UJET offers free trial.</span> </div> </div> </td> </tr> <tr> <th scope="row">Starting price </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $49/agent/month <span class="ComparePlans__tooltip__text">LiveAgent call center software prices start at $49/agent/month.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $75/agent/month <span class="ComparePlans__tooltip__text">Genesys call center software prices start at $75/agent/month.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/agent/month <span class="ComparePlans__tooltip__text">Talk desk's call center software prices start at €75/agent/month.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $149/agent/month <span class="ComparePlans__tooltip__text">Five9 call center software prices start at $149/agent/month.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $65/agent/month <span class="ComparePlans__tooltip__text">UJET call center software prices start at $65/agent/month.</span> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f69562" data-id="3f69562" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17775ed elementor-section-full_width Text Text--faq Content Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="17775ed" data-element_type="section" data-targetid="ticketing-more"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cf470 wrapper__wide" data-id="d2cf470" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cbae1a1 checklist elementor-widget elementor-widget-text-editor" data-id="cbae1a1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-mistakes-to-avoid-when-buying-call-center-software">Mistakes to avoid when buying call center software</h2> <ul> <li><strong>Insufficient staff training</strong> – It doesn’t matter how powerful or reliable your call center software is when your agents can’t use it properly. Take the time to train your staff and let them get familiar with the new technology. You can do this by booking an expert from the vendor, scheduling seminars, or studying available documentation.</li> <li><strong>No needed features</strong> – Before purchasing a call center software package, take your time and get acquainted with all the features and capabilities it offers. The last thing you want is to make a purchase and then find out that it doesn’t provide what you need.</li> <li><strong>Not taking full advantage of the trial period</strong> – A free trial is an option for you to make an educated decision if you want to commit to a particular solution. It is the time when you can explore and get to know a product or a service so you can decide whether it is something you would like to invest in.</li> <li><strong>Discount dealing</strong> – We all like a good deal. However, sometimes you truly get what you pay for, so make sure that the solution you choose to go with is not only budget-friendly but also has all the capabilities your call center requires.</li> <li><strong>Not looking into the future</strong> – You should have some sort of plan for the future before making a purchase. Make sure that the software you use can be scaled up or down based on the needs of your business.</li> </ul> <h2 id="h-what-to-ask-on-a-demo-call-about-call-center-software-and-the-company">What to ask on a demo call about call center software and the company</h2> <p>A <a href="/demo/" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1">demo call</a> is your time and place to ask questions and get first-hand information from the vendor. Although, sometimes it might be a bit overwhelming and you might forget the questions you planned on asking.</p> <p>Don’t worry, we’ve got you covered.</p> <ul> <li>How can I configure my call center software?</li> <li>How much time will it take to set the call center software up?</li> <li>How long can I keep my call recordings?</li> <li>Can I delete a call recording?</li> <li>Can I record incoming or outgoing calls only?</li> <li>Can I listen to the call in real-time?</li> <li>Can I route incoming calls to certain teams?</li> <li>Can I forward calls to external numbers?</li> </ul> <h2 id="h-implementation-of-call-center-software">Implementation of call center software</h2> <p>The exact steps and actions depend on the provider of your call center automation software solution, the level of customization they allow, how many integrations you need to set up, and many more.</p> <p>It could take a person with no prior IT experience half an hour, or it can take an experienced tech-savvy personnel a whole afternoon to configure everything correctly.</p> <p>The most important, and frankly the only thing you really need to set up LiveAgent call center software is a <a href="/customer-support-glossary/voip-number/" title="Get to know more about the VoIP number. Understand customer support concepts in depth with simple explanations from professionals." hreflang="en-US" onover-preload="1">VoIP number</a> that supports SIP trunking. Although for some it is considered a piece of cake, if you need advice or assistance, our amazing team will help you set everything up.</p> <p>But if you’d like to delve deep into the process of setting up your call center, – including call center software – you can use our <a href="/checklists/call-center-setup-checklist/" title="Discover the ultimate call center setup checklist! Set goals, choose software, train staff, and ensure efficiency with LiveAgent." hreflang="en-US" onover-preload="1">Call center setup checklist</a> to help you stay organized and make sure that you don’t forget anything important.</p> <h2 id="h-conclusion">Conclusion</h2> <ul> <li><strong>The best all-in-one call center software</strong></li> </ul> <p>Although it is difficult to determine the best call center software for each business, the most reliable one is LiveAgent call center software. With its robust set of features, you can be sure that you will not miss anything your business might need either now, or in the future.</p> <ul> <li><strong>The best call center software with built-in ticketing, and live chat</strong></li> </ul> <p>LiveAgent’s call center software leaves little to be desired. With each customer interaction, be it a call, a <a href="/features/live-chat-features/" title="Boost engagement with LiveAgent’s real-time live chat! Customize chat buttons, send proactive invites, and integrate seamlessly. Try free today!" hreflang="en-US" onover-preload="1">live chat message</a>, or a social media mention converted to a ticket, you don’t need to ever worry that you’ll miss anything. This way, your customers will feel heard and appreciated every time they reach out to you.</p> <ul> <li><strong>The best feature-rich call center software</strong></li> </ul> <p>If you’re searching for call center software full of amazing features that will take your customer support to the next level, look no further. LiveAgent’s call center software is the right solution for you.</p> <ul> <li><strong>The best value for the price call center software</strong></li> </ul> <p>In the category of cost-saving, LiveAgent is a clear winner. Not only does this call center software allow you to make inbound and outbound calls, <a href="https://www.liveagent.com/academy/support-automation/" title="Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!" hreflang="en-US" onover-preload="1">use automation</a>, harness the power of extensive reports, and increase your conversions, but it is also accessible to all the businesses who want to delight their customers while keeping costs low.</p> <ul> <li><strong>The highest-rated call center software</strong></li> </ul> <p>On review sites like Capterra, G2, and TrustRadius, LiveAgent boasts high ratings and great reviews. So if you are the one to listen to the voices of LiveAgent’s clients, you might be on the right path to finding the best call center software for you.</p> <ul> <li><strong>The easiest call center software to set up & use, and integrate</strong></li> </ul> <p>LiveAgent is, no doubt, the way to go if you’re looking for reliable software that is also easy to implement. You can configure, customize, and integrate it in no time without the need to know how to code.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5232a252 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5232a252" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e66b4d wrapper" data-id="3e66b4d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54d65d24 large-heading elementor-widget elementor-widget-heading" data-id="54d65d24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-frequently-asked-questions"><span class="highlight-gradient">Frequently</span> asked questions</h2> </div> </div> <div class="elementor-element elementor-element-59faf6f2 elementor-widget elementor-widget-shortcode" data-id="59faf6f2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Faq" itemscope itemtype="https://schema.org/FAQPage"> <h2 id="faq"> <span class="highlight"></span></h2> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-is-call-center-software">What is call center software?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Call center software is a solution that helps businesses manage inbound phone calls from their customers. It can have a multitude of features such as centralized phone calls from landlines or websites, <a href="https://www.liveagent.com/features/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">intelligent routing</a>, auto dialer, or even call recording. A call center software should also help call center agents access important information about their customers such as order history, contact information, and previous tickets.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-how-does-call-center-software-work">How does call center software work?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>A call center software works by centralizing <a href="https://www.liveagent.com/features/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">call routing</a> solution from landlines or websites into your software. If a customer calls, the software scans its database of customers to see if it has any prior information about the caller. That information is then accessed by an agent and reviewed before picking up the call. Meanwhile, the call is queued. Once answered, the calls are recorded for training and quality purposes.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-is-ivr-in-a-call-center-environment">What is IVR in a call center environment?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>IVR is an interactive voice response technology. IVR enables computers to interact with humans through the use of voice commands or tones from a keypad. IVR is used in a call center environment to <a href="https://www.liveagent.com/features/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">route calls</a> to appropriate agents or departments. IVR can also be used to retrieve account information or provide feedback. Therefore, it is a great solution for businesses.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-to-look-for-in-call-center-software">What to look for in call center software?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Among the most important aspects of call center software, you should research are security, and network reliability. Moreover, depending on your business needs, you should look for call center software’s scalability, the number of integrations it offers, the availability of the customer support, the limitations of the software, and which collaboration tools it provides.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-is-the-function-of-a-call-center">What is the function of a call center?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>The main function of a call center is to enable customers to call businesses with any questions they might have regarding products, policies, returns, functionality, troubleshooting, or feedback.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-is-call-center-software-best-for">What is call center software best for?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Call center software allows you to operate a call center whenever and wherever your customers need you. From cold calling to answering intricate technical questions, call center software is what makes it possible to provide amazing personalized support to your customers while learning from each interaction and every <a href="https://www.liveagent.com/blog/customer-insights/" title="Unlock business growth with customer insights! Learn how to gather, analyze, and act on data to enhance satisfaction and boost retention." onover-preload="1">customer insight</a> on how to provide the best customer care..</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-how-much-does-call-center-software-cost">How much does call center software cost?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>The price depends on the quality of the software you choose. LiveAgent is an all-in-one <a href="https://www.liveagent.com/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">help desk</a> solution that also includes a call center. The price is derived based on how many agents your company needs per month. Our All-inclusive subscription contains a full-stack call center, which is $49 a month per agent.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-are-the-benefits-of-the-call-center-software">What are the benefits of the call center software?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Call center software benefits include improved agent efficiency, customer engagement, customer experience, and increased sales. You can try <a href="https://www.liveagent.com/free-call-center-software/" title="Experience seamless customer support with LiveAgent's free call center software. Unlimited recordings, no setup fee, and 24/7 service!" hreflang="en-US" onover-preload="1">free call center software</a> and experience the benefits first hand.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-what-is-needed-to-set-up-a-call-center-software-for-business">What is needed to set up a call center software for business?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>The only thing you need is a VoIP number that supports SIP trunking. That is all you need to set up a simple call center, including call center software for your business.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49ed9dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49ed9dc4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71aee17d" data-id="71aee17d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36f50572 elementor-widget elementor-widget-shortcode" data-id="36f50572" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Related Articles to Best Call center Software</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.com/" title="Great customer service starts with better Help Desk Software. 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Click for valued industry insights." class="urlslab-rel-res-item-arrow" hreflang="en-US" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!" hreflang="en-US" onover-preload="1"> <span>Schedule a demo</span> </a> <a href="/trial/" class="Button Button--outline" title="Start your 30-day free trial with LiveAgent today! 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I am contacting you from https://www.liveagent.com/call-center-software/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.com/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="183"> </button> </li> <li class="ContactUs__menu--item"> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat </span> </li> </ul> </nav> </div> <script> const statusUrl = 'https://status.liveagent.com/'; const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if (!serviceStatus) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp(element) { const message = element.getAttribute('data-message'); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent(message); window.open(whatsappLink, '_blank'); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open(facebookLink, '_blank'); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>