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Freshworks Security Resources | Security by Design
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height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27568%27%20height=%27320%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=640&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F12b7a76fe14fa07b%2Foriginal%2Fglobal-nav-card-freddy-ai-launch-284x160.webp&w=1200&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-weight="semiBold" class="sc-b323b31-0 dowWCd">Freddy AI Agent has arrived</span><span class="sc-b323b31-0 kkjdKu">Conversational. Autonomous. Always on. 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their data being processed by our products. We back ourselves up with robust data security and privacy practices that are integral to our product engineering and service delivery principles.</p></div></div></div><div width="345px" class="sc-ace17a57-0 cSbMvy"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 didbeT"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27164%27%20height=%27164%27/%3e"/></span><img alt="" 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" loading="lazy"/></noscript></span></div><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 didbeT"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27164%27%20height=%27164%27/%3e"/></span><img alt="" 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loading="lazy"/></noscript></span></div><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 didbeT"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27164%27%20height=%27164%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed6c79b2dceca4%2Foriginal%2Fcyber-essentials-logo.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed6c79b2dceca4%2Foriginal%2Fcyber-essentials-logo.webp&w=384&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F73ed6c79b2dceca4%2Foriginal%2Fcyber-essentials-logo.webp&w=384&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" loading="lazy"/></noscript></span></div><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 didbeT"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27164%27%20height=%27164%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F16e6465abc53cfee%2Foriginal%2Fcyber-essentials-plus-logo.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F16e6465abc53cfee%2Foriginal%2Fcyber-essentials-plus-logo.webp&w=384&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F16e6465abc53cfee%2Foriginal%2Fcyber-essentials-plus-logo.webp&w=384&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fworkssecuritycomponentfeatures1" data-target-id="fworkssecuritycomponentfeatures1" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-ace17a57-0 hjoDqL"><div class="sc-ace17a57-0 toMsl"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Behind the scenes</h2><div font-size="18" class="sc-ace17a57-0 brdkjD"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Freshworks, being a custodian of customers' data, a multi-fold model of security architecture, robust product delivery, and a highly resilient service platform are the fundamental tenets of its service delivery.</p></div></div></div><div class="sc-ace17a57-0 bGpjMo"><div class="sc-ace17a57-0 ibPNWU"><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 fCCKli"><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F154dfeca41cfeb38%2Foriginal%2Ficon_01.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F154dfeca41cfeb38%2Foriginal%2Ficon_01.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F154dfeca41cfeb38%2Foriginal%2Ficon_01.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Protecting your data</h3></div><span class="sc-b323b31-0 qKcio">Multi-tiered data security model</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1979282648a7a82f%2Foriginal%2Ficon_02.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1979282648a7a82f%2Foriginal%2Ficon_02.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1979282648a7a82f%2Foriginal%2Ficon_02.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Secure Product Build</h3></div><span class="sc-b323b31-0 qKcio">End-to-end security in product lifecycle</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F377da267097d909e%2Foriginal%2Ficon_03.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F377da267097d909e%2Foriginal%2Ficon_03.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F377da267097d909e%2Foriginal%2Ficon_03.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Highly Resilient Architecture</h3></div><span class="sc-b323b31-0 qKcio">Always lights-on for your business</span></div></div></div></div></div></div></div></section><section id="fworkssecuritycomponentfeatures2" data-target-id="fworkssecuritycomponentfeatures2" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-ace17a57-0 hjoDqL"><div class="sc-ace17a57-0 toMsl"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Protecting your data</h2><div font-size="18" class="sc-ace17a57-0 brdkjD"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">We understand the value of data. With our robust system of data safeguards, we allow you to focus on the data rather than on its security</p><div class="sc-ace17a57-0 eCNyXd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27188%27%20height=%27147%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F25af64b56bc9e395%2Foriginal%2FAWS.webp&w=256&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F25af64b56bc9e395%2Foriginal%2FAWS.webp&w=384&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F25af64b56bc9e395%2Foriginal%2FAWS.webp&w=384&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span><div font-size="12" class="sc-ace17a57-0 eWlAfH"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Our secure hosting parter</p></div></div></div></div></div></div><div class="sc-ace17a57-0 bGpjMo"><div class="sc-ace17a57-0 ibPNWU"><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 LAHwn"><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F794b61c6bce315c4%2Foriginal%2Ficon_04.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F794b61c6bce315c4%2Foriginal%2Ficon_04.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F794b61c6bce315c4%2Foriginal%2Ficon_04.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Virtual Private Cloud</h3></div><span class="sc-b323b31-0 qKcio">Hosted in dedicated VPCs in a non-promiscuous mode that is further segmented for increased security and manageability.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F593a26f7bf6be200%2Foriginal%2Ficon_05.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F593a26f7bf6be200%2Foriginal%2Ficon_05.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F593a26f7bf6be200%2Foriginal%2Ficon_05.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Perimeter Security</h3></div><span class="sc-b323b31-0 qKcio">Routing rules are hardened based on pre-established criteria for various permissible transactions across all resources.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66fd28a452cfa0c1%2Foriginal%2Ficon_06.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66fd28a452cfa0c1%2Foriginal%2Ficon_06.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F66fd28a452cfa0c1%2Foriginal%2Ficon_06.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Access Controls</h3></div><span class="sc-b323b31-0 qKcio">Role-based access through IAM enforces segregation of duties, two-factor authentication, and end-to-end audit trails, ensuring access in accordance with the security context.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4af9a9631918e9fc%2Foriginal%2Ficon_07.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4af9a9631918e9fc%2Foriginal%2Ficon_07.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4af9a9631918e9fc%2Foriginal%2Ficon_07.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Encryption</h3></div><span class="sc-b323b31-0 qKcio">AES 256-bit encryption when data is encrypted at rest and HTTPS with TLS 1.2 encryption for data in transit.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4337b4fa3ac4330a%2Foriginal%2Ficon_08.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4337b4fa3ac4330a%2Foriginal%2Ficon_08.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4337b4fa3ac4330a%2Foriginal%2Ficon_08.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Management Plane</h3></div><span class="sc-b323b31-0 qKcio">Secure administrative tunnel with whitelisted IP addresses for connection to the servers for administrative purposes through Teleport.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9a41f2a0dfc302%2Foriginal%2Ficon_09.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9a41f2a0dfc302%2Foriginal%2Ficon_09.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4e9a41f2a0dfc302%2Foriginal%2Ficon_09.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Malware & Spam Protection</h3></div><span class="sc-b323b31-0 qKcio">Malware and spam protection is applied based on the latest threat signatures and supports real-time scanning and security. .</span></div></div></div></div></div></div></div></section><section id="fworkssecuritycomponentfeatures3" data-target-id="fworkssecuritycomponentfeatures3" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-ace17a57-0 hjoDqL"><div class="sc-ace17a57-0 toMsl"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Secure product build</h2><div font-size="18" class="sc-ace17a57-0 brdkjD"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">Information security and data privacy requirements are baked into every release cycle and form part of the blueprint considerations for the product.</p></div></div></div><div class="sc-ace17a57-0 bGpjMo"><div class="sc-ace17a57-0 ibPNWU"><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 LAHwn"><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4db2fbc8a8844885%2Foriginal%2Ficon_10.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4db2fbc8a8844885%2Foriginal%2Ficon_10.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4db2fbc8a8844885%2Foriginal%2Ficon_10.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Product Roadmapping</h3></div><span class="sc-b323b31-0 qKcio">The Product roadmap is defined and reviewed periodically by the Product Owner. Security fixes are prioritized and bundled in the earliest possible sprint.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6d4fb4586005f0ff%2Foriginal%2Ficon_11.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6d4fb4586005f0ff%2Foriginal%2Ficon_11.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F6d4fb4586005f0ff%2Foriginal%2Ficon_11.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">DevOps Squad</h3></div><span class="sc-b323b31-0 qKcio">Our DevOps sprints are powered by a multi-disciplinary Squad of members, including a Product Owner, Squad Lead, and Quality Assurance.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F27914ce896a2fdd8%2Foriginal%2Ficon_12.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F27914ce896a2fdd8%2Foriginal%2Ficon_12.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F27914ce896a2fdd8%2Foriginal%2Ficon_12.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Code Review</h3></div><span class="sc-b323b31-0 qKcio">All changes are tested by the Quality Assurance team, and criteria are established for performing code reviews, web vulnerability assessments, and advanced security tests.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5558e1f2bf5336f%2Foriginal%2Ficon_13.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5558e1f2bf5336f%2Foriginal%2Ficon_13.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5558e1f2bf5336f%2Foriginal%2Ficon_13.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Quality Assurance</h3></div><span class="sc-b323b31-0 qKcio">Builds are put through stringent functionality, performance, stability, and UX tests before the build is certified "Good to go."</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56daea944bffc1bf%2Foriginal%2Ficon_14.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56daea944bffc1bf%2Foriginal%2Ficon_14.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56daea944bffc1bf%2Foriginal%2Ficon_14.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Version Control</h3></div><span class="sc-b323b31-0 qKcio">Source Code is managed centrally with version controls and access restricted based on various teams that are assigned to specific sprints. Records are maintained for code changes and code check-ins and check-outs.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F570c564fba895a41%2Foriginal%2Ficon_15.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F570c564fba895a41%2Foriginal%2Ficon_15.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F570c564fba895a41%2Foriginal%2Ficon_15.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Segregation of Duties</h3></div><span class="sc-b323b31-0 qKcio">Access to the production environment is restricted to a very limited set of users based on the job roles. Access to the production environment for developers and Quality Assurance team members is restricted based on their job responsibilities.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F577bbbe3eb48667e%2Foriginal%2Ficon_16.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F577bbbe3eb48667e%2Foriginal%2Ficon_16.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F577bbbe3eb48667e%2Foriginal%2Ficon_16.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Blue-Green Deployment</h3></div><span class="sc-b323b31-0 qKcio">We follow a blue-green strategy for deploying changes to production environment that allows us to deploy upgrades seamlessly.</span></div></div></div></div></div></div></div></section><section id="fworkssecuritycomponentfeatures4" data-target-id="fworkssecuritycomponentfeatures4" width="100%" class="sc-ace17a57-0 sc-cff7f2b4-1 fSmnUk"><div width="100%" class="sc-6293d692-0 sc-cff7f2b4-0 brPMqe eKfmPT"><div class="sc-ace17a57-0 hjoDqL"><div class="sc-ace17a57-0 toMsl"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Highly resilient architecture</h2><div font-size="18" class="sc-ace17a57-0 brdkjD"><p class="sc-5159831f-0 sc-ecebe266-2 tSOdx gNWHrD">The architecture is built with resiliency to ensure the high availability of our product.</p></div></div></div><div class="sc-ace17a57-0 bGpjMo"><div class="sc-ace17a57-0 ibPNWU"><div class="sc-ace17a57-0 kChrSf"><div class="sc-ace17a57-0 LAHwn"><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F21e97fa4420c5691%2Foriginal%2Ficon_17.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F21e97fa4420c5691%2Foriginal%2Ficon_17.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F21e97fa4420c5691%2Foriginal%2Ficon_17.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Component Redundancy</h3></div><span class="sc-b323b31-0 qKcio">All components are deployed in ‘n+1’ mode across multiple availability zones configured in active-active mode behind a load balancing service.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56d77d15386a2e2c%2Foriginal%2Ficon_18.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56d77d15386a2e2c%2Foriginal%2Ficon_18.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F56d77d15386a2e2c%2Foriginal%2Ficon_18.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Highly Scalable DNS</h3></div><span class="sc-b323b31-0 qKcio">Route users to the best endpoint based on geo-proximity, latency, health, and other considerations.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F24823f2a1c040b49%2Foriginal%2Ficon_19.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F24823f2a1c040b49%2Foriginal%2Ficon_19.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F24823f2a1c040b49%2Foriginal%2Ficon_19.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Platform Load Balancing</h3></div><span class="sc-b323b31-0 qKcio">Automatic distribution of application traffic across multiple availability zones that support high availability, auto-scaling, and robust security.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5302f55b887f229c%2Foriginal%2Ficon_20.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5302f55b887f229c%2Foriginal%2Ficon_20.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F5302f55b887f229c%2Foriginal%2Ficon_20.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Data Backup</h3></div><span class="sc-b323b31-0 qKcio">Near real-time backups are maintained in another AWS Availability Zones. Cloud Snapshots are taken every day and retained for the last seven days.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F226e2cc39bce8d73%2Foriginal%2Ficon_21.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F226e2cc39bce8d73%2Foriginal%2Ficon_21.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F226e2cc39bce8d73%2Foriginal%2Ficon_21.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Cross Geo Redundancy</h3></div><span class="sc-b323b31-0 qKcio">Multiple Availability Zones are set up and serve customers in real-time, providing seamless DR capability.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7f53360e6c04441f%2Foriginal%2Ficon_22.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7f53360e6c04441f%2Foriginal%2Ficon_22.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7f53360e6c04441f%2Foriginal%2Ficon_22.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Incident & Breach Management</h3></div><span class="sc-b323b31-0 qKcio">Procedures are established for reporting and tracking incidents for timely communication, investigation, and resolution.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7a3eeb9ea244bb0b%2Foriginal%2Ficon_23.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7a3eeb9ea244bb0b%2Foriginal%2Ficon_23.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F7a3eeb9ea244bb0b%2Foriginal%2Ficon_23.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Content Distribution Network</h3></div><span class="sc-b323b31-0 qKcio">Geographically distributed network of proxy servers and their data centers. The goal is to distribute services spatially relative to end-users to provide high availability and high performance.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F590a2999d1d6fdb3%2Foriginal%2Ficon_24.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F590a2999d1d6fdb3%2Foriginal%2Ficon_24.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F590a2999d1d6fdb3%2Foriginal%2Ficon_24.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Security Operations</h3></div><span class="sc-b323b31-0 qKcio">24x7 monitoring and situation awareness through the detection, containment, and remediation of any suspected or actual security incidents. Tactical rules and data sensors are configured to provide suitable early warnings and alerts.</span></div><div class="sc-ace17a57-0 eoXhrI"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2740%27%20height=%2740%27/%3e"/></span><img alt="" aria-hidden="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" aria-hidden="true" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F316d03d09a0c08f%2Foriginal%2Ficon_25.webp&w=48&q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F316d03d09a0c08f%2Foriginal%2Ficon_25.webp&w=96&q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F316d03d09a0c08f%2Foriginal%2Ficon_25.webp&w=96&q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><div class="sc-ace17a57-0 fcZHEM"><h3 class="sc-4555ca6a-0 INvkf">Capacity 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