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href="#"> <div class="inner"> <span class="title">Products</span> </div> </a> <ul class="level_2"> <li class="submenu invisible-group hide-in-breadcrumb first last"> <a href="#"> <div class="inner"> <span class="title">Folder (Hidden)</span> </div> </a> <ul class="level_3"> <li class="with-image product with-group custom-animation first"> <a href="en/docbridge-communication-suite"> <img src="files/compart/media/logos/produkte/communication-suite.svg" loading="lazy"> <div class="inner"> <span class="title"><p>DocBridge®<br><span class="color_blue">Communication Suite</span></p><p>Customer Communication Management</p><p><span class="color_blue">Generate and Deliver Communication</span></p></span> </div> </a> </li> <li class="with-image product with-group custom-animation color_red last"> <a href="en/docbridge-production-suite"> <img src="files/compart/media/logos/produkte/production-suite.svg" loading="lazy"> <div class="inner"> <span class="title"><p>DocBridge®<br><span class="color_red">Production Suite</span></p><p>Output Management</p><p><span class="color_red">Automated Document Processing</span></p></span> </div> </a> </li> </ul> </li> </ul> </li> <li class="submenu solutions-site hide-in-breadcrumb"> <a href="#"> <div class="inner"> <span class="title">Solutions</span> </div> </a> <ul class="level_2"> <li class="submenu invisible-group hide-in-breadcrumb first"> <a href="#"> <div class="inner"> <span class="title">Folder (Hidden)</span> </div> </a> <ul class="level_3"> <li class="with-image submenu hide-in-breadcrumb first"> <a href="#"> <img src="files/compart/navigation/icon-anwendungen.svg" loading="lazy"> <div class="inner"> <span class="title">By Use Case</span> </div> </a> <ul class="level_4"> <li class="solutions first"> <a href="en/customer-communication-management-ccm"> <div class="inner"> <span class="title"><p>Customer Communication Management</p></span> <div class="description"><p>Process automation and digitization in customer communication</p></div> </div> </a> </li> <li class="solutions"> <a href="en/compare-analyze-documents-automated-qa"> <div class="inner"> <span class="title"><p>Compare and Analyze Documents</p></span> <div class="description"><p>Automatically analyze, check and compare documents regardless of format</p></div> </div> </a> </li> <li class="solutions"> <a href="en/output-management"> <div class="inner"> <span class="title"><p>Omnichannel Document Output Management</p></span> <div class="description"><p>Output documents of all types and formats centrally on all digital and physical channels</p></div> </div> </a> </li> <li class="solutions m-accordion"> <a href="en/create-accessible-pdf-ua"> <div class="inner"> <span class="title"><p>Create Accessible PDF/UA</p></span> <div class="description"><p>Automation on a large scale. For high-volume document batches and single documents on-demand.</p></div> </div> </a> </li> <li class=""> <a href="en/print-stream-conversion"> <div class="inner"> <span class="title"><p>Print Stream Conversion</p></span> <div class="description"><p>Flexibly and reliably process any conventional data stream in use today for input and output</p></div> </div> </a> </li> <li class="m-accordion"> <a href="en/automated-pdf-ua-documents"> <div class="inner"> <span class="title"><p>Create Compliant and Accessible Documents</p></span> <div class="description"><p>Universally accessible documents according to PDF/UA and WCAG. Section 508 compliance</p></div> </div> </a> </li> <li class="solutions"> <a href="en/digital-inbox-inbound-communication"> <div class="inner"> <span class="title"><p>Digital Inbox</p></span> <div class="description"><p>Central conversion service in electronic input processing and inbound document management</p></div> </div> </a> </li> <li class=""> <a href="en/onboarding-new-print-jobs"> <div class="inner"> <span class="title"><p>Onboarding of New Customers</p></span> <div class="description"><p>See Inside New Print Jobs. “Know before you go.”</p></div> </div> </a> </li> <li class="navigation-include mobile-only last"> <div class="box"> <a href="en/omnichannel-customer-communication" > <img src="files/compart/navigation/bild 02.png"> <div class="inner"> <span class="title"><p>Omnichannel Customer Communication</p></span> <div class="description"><p>Digital First Strategy - No More Page Formats in Customer Communication</p></div> </div> </a> </div> <div class="box"> <a href="en/document-composition-salesforce-cloud" > <img src="files/compart/navigation/cloud-dokumente-erstellen.jpg"> <div class="inner"> <span class="title"><p>Salesforce Cloud</p></span> <div class="description"><p>CCM Integration Made Easy with DocBridge®</p></div> </div> </a> </div> <div class="box"> <a href="en/document-analysis" > <img src="files/compart/navigation/document-quality-checking.jpg"> <div class="inner"> <span class="title"><p>Automated Document Checking</p></span> <div class="description"><p>Benefits of Automated Quality Assurance</p></div> </div> </a> </div> </li> </ul> </li> <li class="with-image submenu hide-in-breadcrumb last"> <a href="#"> <img src="files/compart/navigation/icon-branchen.svg" loading="lazy"> <div class="inner"> <span class="title">By Industry</span> </div> </a> <ul class="level_4"> <li class="branchen first"> <a href="en/insurance-customer-communication"> <div class="inner"> <span class="title"><p>Insurance</p></span> <div class="description"><p>The most document-centric vertical is in transition</p></div> </div> </a> </li> <li class="branchen"> <a href="en/healthcare-omnichannel-communication"> <div class="inner"> <span class="title"><p>Healthcare</p></span> <div class="description"><p>From patient to consumer: The transformation is ongoing</p></div> </div> </a> </li> <li class="branchen"> <a href="en/financial-services-omnichannel-communication"> <div class="inner"> <span class="title"><p>Financial Services</p></span> <div class="description"><p>Communication is the key to a great customer experience</p></div> </div> </a> </li> <li class="branchen"> <a href="en/print-service-providers-document-digitization"> <div class="inner"> <span class="title"><p>Print Service Providers</p></span> <div class="description"><p>Print is just one channel among many. Can You provide them all?</p></div> </div> </a> </li> <li class="branchen"> <a href="en/utility-electronic-bill-statement"> <div class="inner"> <span class="title"><p>Utilities</p></span> <div class="description"><p>Keeping the lights on is no longer enough</p></div> </div> </a> </li> <li class="navigation-include mobile-only last"> <div class="box"> <a href="en/omnichannel-customer-communication" > <img src="files/compart/navigation/bild 02.png"> <div class="inner"> <span class="title"><p>Omnichannel Customer Communication</p></span> <div class="description"><p>Digital First Strategy - No More Page Formats in Customer Communication</p></div> </div> </a> </div> <div class="box"> <a href="en/document-composition-salesforce-cloud" > <img src="files/compart/navigation/cloud-dokumente-erstellen.jpg"> <div class="inner"> <span class="title"><p>Salesforce Cloud</p></span> <div class="description"><p>CCM Integration Made Easy with DocBridge®</p></div> </div> </a> </div> <div class="box"> <a href="en/document-analysis" > <img src="files/compart/navigation/document-quality-checking.jpg"> <div class="inner"> <span class="title"><p>Automated Document Checking</p></span> <div class="description"><p>Benefits of Automated Quality Assurance</p></div> </div> </a> </div> </li> </ul> </li> </ul> </li> <li class="navigation-include last"> <div class="box"> <a href="en/omnichannel-customer-communication" > <img src="files/compart/navigation/bild 02.png"> <div class="inner"> <span class="title"><p>Omnichannel Customer Communication</p></span> <div class="description"><p>Digital First Strategy - 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Information and contact details for support</p></div> </div> </a> </div> </li> </ul> </li> </ul> <span id="skipNavigation226" class="invisible"></span> </nav>  <div class="logo-wrapper"> <h1 class="logo"> <a href="en/welcome" title="Compart - Document Management and Output Management"><img src="files/compart/theme/images/logos/logo-compart-genii.svg" style="height:36px" width="167" height="40" alt="Compart - Document- and Output-Management" itemprop="thumbnail"></a> </h1> <div class="menu-close-button"> <img src="files/compart/navigation/icon-close.svg"> </div> </div> </div> </header> <div class="container"> <main id="main-area" class="main" itemscope itemtype="http://schema.org/WebPageElement" itemprop="mainContentOfPage"> <div class="inside"> <div class="mod_article first block" id="article-4769"> <div class="ce_collageContent first last block"> <div class="anti hero"> <div class="hero-picture-container"> <div class="ce_picture block"> <picture> <source srcset="assets/images/7/omnichannel-kommunikation_800_1350-c286ff3f.jpg" media="(max-width: 767px)"> <source srcset="assets/images/d/omnichannel-kommunikation_1000_540-5b06ffa7.jpg" media="(max-width: 1023px)"> <source srcset="assets/images/5/omnichannel-kommunikation_1600_600_b-27009f57.jpg" media="(max-width: 1599px)"> <source srcset="assets/images/5/omnichannel_kundenkommunikation_1-6eedfb6f.jpg" media="(max-width: 1919px)"> <source srcset="assets/images/5/omnichannel_kundenkommunikation_1-6eedfb6f.jpg" media="(max-width: 2559px)"> <img src="assets/images/5/omnichannel_kundenkommunikation_1-6eedfb6f.jpg" alt=""> </picture> </div> <div class="picture-content-container top"> <div class="picture-content show-1024">  <h1> <span style="color:#ffffff"><br>Digital Transformation:<br></span> <span style="color:#0399F7">The Path to an <br>Omnichannel Solution</span> </h1> <p> <span style="color:#ffffff">Optimize your Omnichannel Customer Communications <br> and Customer Experience with a Digital First Strategy.<br></span> <span style="color:#0399F7">Get your White Paper</span> </p> </div> <div class="picture-content hide-1024"> <h1> <span style="color:#ffffff">Digital Transformation:<br></span> <span style="color:#0399F7">The Path to an <br>Omnichannel Solution</span> </h1>  <p> <span style="color:#ffffff">Optimize your Omnichannel Customer Communications and Customer Experience with a Digital First Strategy.<br></span> <span style="color:#0399F7">Get your White Paper</span> </p> </div> </div> </div> <div class="content-elements-container"> <div class="content-elements"> <div class="content-element first"> <div class="ce_fact_list"> <div class="fact"> <span class="icon"></span> <div class="fact-content"> <h3>"Digital First"</h3> <p>It is crucial to have a central omnichannel document hub that caters to all analog and digital document channels.</p> </div> </div> <div class="fact"> <span class="icon"></span> <div class="fact-content"> <h3>Automation</h3> <p>The strategic advantage of omnichannel communication platforms: Automating value adding processes for Customer Communication.</p> </div> </div> <div class="fact"> <span class="icon"></span> <div class="fact-content"> <h3>Multilingualism, Accessibility, and Speed</h3> <p>New value for companies, omnichannel platforms must fulfill essential criteria. Key factors include the ability to create and deliver documents that are compliant, accessible, and multilingual.</p> </div> </div> <div class="fact"> <span class="icon"></span> <div class="fact-content"> <h3>API</h3> <p>Improved efficiency, enhanced personalization and real-time data are three key benefits of using API’s to enhance your customer communication strategy.</p> </div> </div> </div> </div> <div id="scrollto" class="content-element last">  <div class="ce_mauticform landingpage no-vue-form block"> <div class="mauticform_container"> <h2>Your <strong>FREE</strong> White Paper Download</h2> <div id="mauticform_wrapper_campaign_2020_omnichannel_us" class="mauticform_wrapper"> <form method="post" onsubmit="submit_recaptcha(event)" id="mauticform_campaign_2020_omnichannel_us" data-mautic-form="campaign_2020_omnichannel_us" action="https://www.compart.com/form/submit?formId=138" enctype="multipart/form-data" role="form" autocomplete="false"> <input type="hidden" name="REQUEST_TOKEN" 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class="bottom-up"> <div class="ce_gallery flex-gallery block"> <ul class="cols_4" itemscope itemtype="http://schema.org/ImageGallery"> <li class="row_0 row_first even col_0 col_first"> <figure class="image_container"> <img src="assets/images/b/wwf-logos-99fb3090.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_0 row_first even col_1"> <figure class="image_container"> <img src="assets/images/b/ricoh-logos-202fbfec.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_0 row_first even col_2"> <figure class="image_container"> <img src="assets/images/f/swisscom-logos-4d486c4f.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_0 row_first even col_3 col_last"> <figure class="image_container"> <img src="assets/images/e/national-western-logos-ed24eec8.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_1 row_last odd col_0 col_first"> <figure class="image_container"> <img src="assets/images/f/rrd-logos-3faaaef0.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_1 row_last odd col_1"> <figure class="image_container"> <img src="assets/images/7/unicef-logos-c54e29a5.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> <li class="row_1 row_last odd col_2"> <figure class="image_container"> <img src="assets/images/8/kubra-logos-7dd1628b.png" width="180" height="120" alt="" itemprop="image"> </figure> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="mod_article block" id="article-4770"> <div class="content_wrapper odd"> <div class="content"> <div class="ce_collageContent block"> <div class="row"> <div class="col-6"> <div class="ce_text blue-headline block"> <h3>Why Digital First?</h3> <p>Omnichannel customer communication platforms, which are actually intended to create new value for companies, have important requirements to meet. The provision of multilingual, rules-compliant, accessible documents, which are automatically sent on all communication channels available today according to the recipient's wishes, is a key criterion.</p> <p>This is opposed by the predominant method of document creation in many companies, which is still based on the 8.5x11 or A4 page format as the standard; extremely unfavorable conditions for dispatch via all modern digital channels.</p>  </div> </div> <div class="col-6"> <div class="ce_text blue-headline block"> <h3>Accessible and Omnichannel-capable</h3> <p>Why not create documents from the outset in such a way that they are omnichannel-capable and digital accessible per se and can be output in any language if desired?</p> <p>The ultimate goal is to make the entire document processing process as convenient as possible for the company despite increasing complexity (personalization, multilingualism, omnichannel capability, speed).</p> <p>Find out more in the White Paper "Digital Transformation: The Path to an Omnichannel Solution", which is available as a <a href="#top" download="">free download</a> above.</p> </div> </div> </div> </div> </div></div><div class="content_wrapper odd"> <div class="content content-video odd"><div class="video-text"> <h2 class="ce_headline"> <p><span class="blue">What</span> you can expect</p></h2> <div class="ce_text block"> <h3>Omnichannel Communication Made Easy</h3> <p>Find out in our White Paper how easy it is to create documents optimized for Omnichannel Customer Communications − documents for all channels thanks to HTML5-based technology.</p> <p><a href="#top"><strong>More on this in the White Paper</strong></a></p> </div> </div><div class="video"> <div class="ce_image block"> <figure class="image_container"> <img src="assets/images/d/omnichannel-communication-white-paper-3a2e2a02.jpg" width="826" height="539" alt="Omnichannel Communication" title="Omnichannel Communication White Paper" itemprop="image"> </figure> </div> 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