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href="https://www.helpdesk.com/?utm_source=livechatinc.com&utm_medium=referral&utm_campaign=productbar" target="_blank">HelpDesk - support ticket system</a> | <a href="https://www.knowledgebase.com/?utm_source=livechatinc.com&utm_medium=referral&utm_campaign=productbar" target="_blank">KnowledgeBase - help center for website</a></p> </div> <style> #other-products { display: none; text-align: center; font-size: 14px; background: #fff; padding: 0.5em 1em; padding: 0.5em 1em 0.8em; background: #f6f6f6; } @media screen and (min-width: 992px) { #other-products { display: block; } } #other-products p { margin: 0; color: rgba(0, 0, 0, 0.7); text-transform: lowercase; font-weight: 300; font-variant-caps: all-small-caps; letter-spacing: 0.04em; } #other-products a { margin: 0 10px; color: inherit; text-decoration: none; } #other-products a:hover { color: rgba(0, 0, 0, 0.9); text-decoration: none; } </style> <div id="logo_fixed" class="rdHide"> <a class="logo " 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onclick="LCUA.sendEvent('Links-header', 'Click', 'Services');" href="/enterprise/professional-business-services/"> <i class="icon icon-experts2"></i>Professional Services</a></li> <li><a onclick="LCUA.sendEvent('Links-header', 'Click', 'Developers');" href="https://developers.livechat.com/" target="_blank"> <i class="icon icon-developers"></i>API & Developers</a></li> <li><a onclick="LCUA.sendEvent('Links-header', 'Click', 'System status');" href="https://status.livechat.com/" target="_blank"> <i class="icon icon-status"></i>System Status</a></li> </ul> <div class="padding"></div> </div> </li> </ul> </nav> </div> </header> <hgroup class="headline forex-header"> <div class="title-wrapper"> <h1>Use LiveChat on your <strong>forex</strong> website<br/>to provide fast, 24/7 support</h1> </div> <div class="dots-main"> <div class="dots-wrapper"> <svg class="dots-svg"> <defs> <filter id="f1" x="-200%" y="-200%" width="400%" height="400%"> <feOffset result="offOut" in="SourceGraphic" dx="0" 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Traders will know exactly how to get in touch with you when they have a question.</p> </div> </div> <div class="wrapper narrow"> <div class="testimonial"> <p>LiveChat is quite user friendly and easy to spot on the website. Traders never have to search for the live chat icon, as it used to happen with other solutions before.</p> <p class="cite">– Yana Marinova, Back Office & Support Manager at <strong>Tier1FX</strong></p> </div> </div> </section> <section id="Get-to-know-your-clients"> <div class="wrapper"> <div class="pic"> <div class="card kelly-sutton"></div> <div class="card pam-boroughs"></div> <div class="card kate-hudley"></div> </div> <div class="desc"> <div class="desc-wrapper"> <h2>Get to know your clients</h2> <p>When dealing with international customers, you will have to adjust your approach to different cultures. LiveChat can help you with that by offering information about the whereabouts of your clients.</p> <a href="https://www.livechat.com/features/sales-ecommerce/#Gathering-customer-data" target="_blank" class="learn-more"> <button class="button" type="submit"> <span>Learn more</span> </button> </a> </div> </div> </div> <div class="wrapper narrow"> <div class="desc"> <div class="testimonial"> <p>Because we offer services globally we encounter clients from a number of different backgrounds who speak a variety of languages. Many of those clients will struggle to converse with us in English over the phone, so prefer to take their time using a chat service.</p> <p class="cite">– Christopher Reynolds, Director at <strong>ThinkForex</strong></p> </div> </div> </div> </section> <section id="Less-expensive-than-phone"> <div class="wrapper"> <div class="desc"> <h2>Less expensive<br/>than phone</h2> <p>When playing the margins, your customers don’t want to spend their gains on phone bills just to contact you. You also can’t have a toll-free number for every country.</p> <p>LiveChat allows your team to contact multiple people at once, which means lower costs of contact when compared to phone.</p> </div> <div class="pic"> <div class="ico chat"></div> <div class="ico phone"></div> <svg class="graph-svg"> <path class="phone-plot" d="M 58,340 A 800,800 0 0,0 530,20"/> <path class="chat-plot" d="M 58,350 A 2000,1500 0 0,0 530,300"/> </svg> </div> </div> <div class="wrapper narrow"> <div class="testimonial"> <p>LiveChat provides quicker and more interactive support than emails and eliminates the cost of phone calls.</p> <p class="cite">– Yana Marinova, Back Office & Support Manager at <strong>Tier1FX</strong></p> </div> </div> </section> <section id="LiveChat-in-the-forex"> <div class="wrapper"> <div class="desc"> <div class="desc-wrapper"> <h2>LiveChat in the forex <br/>industry: Tier1FX</h2> <p>Tier1FX gains an edge over the competition with 15 agents delivering stellar customer service through LiveChat:</p> <p>“The level and quality of Customer Support that is what makes clients switch brokers – unlike retail sales, forex accounts need ongoing support and existing clients make multiple investments when they are satisfied with the support they get.”</p> <a href="https://www.livechat.com/customers/customer-stories/tier1fx/" target="_blank" class="learn-more"> <button class="button" type="submit"> <span>SEE FULL STORY</span> </button> </a> </div> </div> <div class="pic"></div> </div> </section> <section id="Easily-manage-your-24-7-support"> <div class="wrapper"> <div class="desc"> <h2>Easily manage your<br/>24/7 support</h2> <p>Trades happen around the clock and you have to provide support constantly. LiveChat gives you tools that make continuous support across several time zones easy.</p> <a href="https://www.livechat.com/features/team-management/" target="_blank" class="learn-more"> <button class="button" type="submit"> <span>LEARN MORE</span> </button> </a> </div> <div class="pic"> <div class="agent-mark"> <div id="agent-cloud" data-dayoff="Neat, a day off!" data-nightoff="Nice, a night off!" data-aftersevenpm="Hey, I had plans for tonight!" data-aftersevenam="Well, at least I will see the sunrise." data-beforesixam="I will need plenty of coffee." data-beforesixpm="I should get some sleep before that." data-overtwenty="I guess I’m setting camp at the office." data-defaultnight="Fine, I’m a creature of the night anyway." data-defaultday="What's my next shift?">What’s my next shift?</div> </div> <div class="agent-name">Mark<div class="hour-switcher"><div class="switcher-day"></div><div class="switcher-night"></div></div></div> <div id="hour-slider"></div> <div id="amount"></div> </div> </div> </section> <section id="Stay-competetive"> <div class="wrapper"> <div class="pic"> <div class="agent" id="agent-alexander"> <div class="agent-trophy"></div> <div class="agent-avatar alexander"></div> <div class="agent-name">Alexander</div> <div class="agent-percent"><span id="alexander-value" data-value="98">50</span>%</div> </div> <div class="agent" id="agent-alice"> <div class="agent-avatar alice"></div> <div class="agent-name">Alice</div> <div class="agent-percent"><span id="alice-value" data-value="92">50</span>%</div> </div> <div class="agent" id="agent-peter"> <div class="agent-avatar peter"></div> <div class="agent-name">Peter</div> <div class="agent-percent"><span id="peter-value" data-value="90">50</span>%</div> </div> </div> <div class="desc"> <h2>Stay competitive through<br/>high quality service</h2> <p>Keep an eye on the performance of your team and make amazing service one of you key advantages over the competition.</p> <a href="https://www.livechat.com/features/chat-tools/#Chat-ratings" target="_blank" class="learn-more"> <button class="button" type="submit"> <span>Learn more</span> </button> </a> </div> </div> <div class="wrapper narrow"> <div class="testimonial"> <p>Many brokers offer excellent trading conditions and often it’s the level and quality of customer support that is what makes clients switch brokers.</p> <p class="cite">– Yana Marinova, Back Office & Support Manager at <strong>Tier1FX</strong></p> </div> </div> </section> <section id="Our-support-is-available-24-7-too"> <div class="wrapper"> <div class="desc"> <h2>Our support is available 24/7 too</h2> <p>We fully understand your need to provide support at all times. After all, we do it too. If you need anything, you can contact our support at any hour, on any day of the week.</p> <a href="#" onclick="LC_API.open_chat_window();return false;" class="learn-more"> <button class="button" type="submit"> <span>ASK US ANYTHING</span> </button> </a> </div> </div> </section> <section id="These-forex-companies-already-use-LiveChat"> <div class="wrapper"> <div class="desc"> <h2>These <strong>forex companies</strong> already use LiveChat</h2> </div> <div class="pic"></div> </div> </section> <section id="Try-LiveChat-on-your-forex-website"> <div class="wrapper"> <div class="desc"> <h2>Join them and try LiveChat on your <strong>forex website</strong>!</h2> <h4>5 minute setup, test out the <span>Team</span> plan features for 14 days, no credit card required.</h4> </div> <div class="desc"> <div class="form"> <div id="sign_up"> <section class="Signup__wrapper"> <form action="https://accounts.livechat.com/signup" method="GET" class="LC-signup" novalidate data-parsley-validate> <input type="email" class="email" name="email" placeholder="Enter your business email" autocapitalize="none" value="" required data-parsley-remote data-parsley-remote-validator="not-a-client" data-parsley-remote-message="This email is already in use" data-parsley-required-message="Oops! 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