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gb-columns-center alignfull" style="padding-top:6em;padding-right:2em;padding-bottom:5em;padding-left:2em;background-position:50% 50%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-3 gb-is-responsive-column" style="max-width:1300px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h1 class="wp-block-heading has-text-align-left" id="h-faqs">FAQs</h1> </div></div> </div></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-3 gb-3-col-wideleft gb-columns-center" style="padding-top:4em;padding-right:2em;padding-bottom:3em;padding-left:2em"><div class="gb-layout-column-wrap gb-block-layout-column-gap-3 gb-is-responsive-column" style="max-width:1080px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <p class="has-lead-font-size">Planning a visit to Melbourne & Olympic Parks? You’ve come to the right place!</p> <p>Whether you’re heading to <strong>Rod Laver Arena, Margaret Court Arena, John Cain Arena, </strong>or<strong> AAMI Park</strong>, we cover everything you need to make the most of your experience—from parking and prohibited items to ticketing and retail.</p> <p>Browse below for answers to our most frequently asked questions, and let us help you make your trip seamless and enjoyable.</p> <p>If you don’t find the answer you’re looking for, our team is here to help—<a href="/contact">contact us</a>!</p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <p class="pt-3 p-md-0 has-grey-dark-color has-text-color has-link-color wp-elements-e4605992ab094db11e68ed16961f8c27" id="Contact"><strong>Contact</strong></p> <div class="wp-block-columns is-not-stacked-on-mobile row gap-2 has-primary-color has-text-color has-link-color wp-elements-05f00456e05b0ad2dd63c0f2f9adcca0 is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column col-auto col pe-2 has-primary-color has-text-color is-layout-flow wp-block-column-is-layout-flow"><span class="material-icons ">call</span></div> <div class="wp-block-column col ps-0 mx-0 is-layout-flow wp-block-column-is-layout-flow"> <p class="mb-0 custom-primary-sabb has-grey-dark-color has-text-color" id="mopt_sabb_tel"><a href="tel:0359886854"></a><a href="tel: (03) 9286 1600">(03) 9286 1600</a></p> </div> </div> <div class="wp-block-columns is-not-stacked-on-mobile row gap-2 has-primary-color has-text-color has-link-color wp-elements-6428b7807aff4e3de1d9e16d51c9b7ec is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column col-auto col pe-2 has-primary-color has-text-color is-layout-flow wp-block-column-is-layout-flow"><span class="material-icons ">email</span></div> <div class="wp-block-column col ps-0 mx-0 is-layout-flow wp-block-column-is-layout-flow"> <p class="mb-0 custom-primary-sabb has-grey-dark-color has-text-color" id="mopt_sabb_tel"><a href="tel:0359886854"></a><a href="/cdn-cgi/l/email-protection#f99c97888c908b909c8ab99496898dd78f909ad79e968fd7988c"></a><a href="/cdn-cgi/l/email-protection#d1b4bfa0a4b8a3b8b4a291bcbea1a5ffa7b8b2ffb6bea7ffb0a4"><span class="__cf_email__" data-cfemail="83e6edf2f6eaf1eae6f0c3eeecf3f7adf5eae0ade4ecf5ade2f6">[email protected]</span></a></p> </div> </div> <div class="wp-block-columns is-not-stacked-on-mobile row gap-2 is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex"> <div class="wp-block-column col-auto col pe-2 has-primary-color has-text-color has-link-color wp-elements-9281be8c58afed5b229da7b21b5a32f8 is-layout-flow wp-block-column-is-layout-flow"><span class="material-icons ">mouse</span></div> <div class="wp-block-column col ps-0 mx-0 is-layout-flow wp-block-column-is-layout-flow"> <p class="col-auto col pe-2">Submit an enquiry <a href="/contact" target="_blank" rel="noreferrer noopener">online</a></p> </div> </div> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <p class="pt-3 p-md-0 has-grey-dark-color has-text-color has-link-color wp-elements-d49a29a89509ab942dc14c4053d2785d"><strong>Quick Links</strong></p> <div class="wp-block-buttons d-flex flex-column is-vertical is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-text-arrow-button is-style-arrow-text-button" id="mopt_sabb_location"><a class="wp-block-button__link has-primary-color has-white-background-color has-text-color has-background wp-element-button" href="#Ticketing"><strong>TICKETING</strong></a></div> <div class="wp-block-button is-style-text-arrow-button is-style-arrow-text-button" id="mopt_sabb_booking"><a class="wp-block-button__link has-primary-color has-white-background-color has-text-color has-background wp-element-button" href="#Parking"><strong>PARKING</strong></a></div> <div class="wp-block-button is-style-text-arrow-button is-style-arrow-text-button" id="mopt_sabb_hours"><a class="wp-block-button__link has-primary-color has-white-background-color has-text-color has-background wp-element-button" href="#Items"><strong>PROHIBITED ITEMS</strong></a></div> <div class="wp-block-button is-style-text-arrow-button is-style-arrow-text-button" id="mopt_sabb_menu"><a class="wp-block-button__link has-primary-color has-white-background-color has-text-color has-background wp-element-button" href="#Retail" target="_blank" rel="noreferrer noopener"><strong>RETAIL</strong></a></div> <div class="wp-block-button is-style-text-arrow-button is-style-arrow-text-button"><a class="wp-block-button__link has-primary-color has-white-background-color has-text-color has-background wp-element-button" href="#Other"><strong>OTHER</strong></a></div> </div> </div></div> </div></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-1 gb-1-col-equal has-grey-light-background-color gb-columns-center" style="padding-top:3em;padding-right:2em;padding-bottom:3em;padding-left:2em"><div class="gb-layout-column-wrap gb-block-layout-column-gap-3 gb-is-responsive-column" style="max-width:1080px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <div class="wp-block-group is-layout-flow wp-block-group-is-layout-flow"> <h4 class="wp-block-heading" id="Ticketing">Ticketing</h4> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How can I book tickets?</summary><div class="gb-accordion-text"> <p>Tickets must be purchased through our authorised ticketing partner, <a href="https://premier.ticketek.com.au/" target="_blank" rel="noreferrer noopener">Ticketek</a>, except for the Australian Open, where tickets must be purchased through Ticketmaster, the official ticketing provider for this event.</p> <p>You should be wary of purchasing tickets through unauthorised sellers, as there is no guarantee these tickets will be valid for entry into the event.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What can go wrong if I purchase tickets from an unauthorised seller? </summary><div class="gb-accordion-text"> <p>You should be wary of purchasing tickets through unauthorised sellers or online marketplaces, as there is no guarantee these tickets will be valid for entry into the event. Additionally, if the event is cancelled or postponed, you will not be able to access a refund or re-issued ticket. </p> <p>You can lodge a complaint against an unauthorised seller to <a href="https://www.consumer.vic.gov.au/" target="_blank" rel="noreferrer noopener">Consumer Affairs Victoria</a> or the <a href="https://www.accc.gov.au/" target="_blank" rel="noreferrer noopener">Australian Competition and Consumer Commission.</a> Your bank or credit card provider may also be able to assist. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What do I do if I don’t think my tickets are genuine?</summary><div class="gb-accordion-text"> <p>If you think you have purchased tickets that are not genuine, you should immediately contact the person or website who sold them to you.  Unfortunately, it can be difficult to check the validity of a ticket without the original purchaser’s name and details. </p> <p>You can lodge a complaint against an unauthorised seller to <a href="https://www.consumer.vic.gov.au/" target="_blank" rel="noreferrer noopener">Consumer Affairs Victoria</a> or the <a href="https://www.accc.gov.au/" target="_blank" rel="noreferrer noopener">Australian Competition and Consumer Commission.</a> Your bank or credit card provider may also be able to assist.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How do I know where my seats are located?</summary><div class="gb-accordion-text"> <p>Seating maps are available on the Ticketek website, and you can choose your seats before purchase. Once you have purchased your tickets, you are unable to change your seating allocation. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How will my tickets be delivered? </summary><div class="gb-accordion-text"> <p>Tickets purchased online are mobile-only and will be delivered electronically to your device. To ensure a smooth entry into the venue, download your tickets to your Digital Wallet before arriving.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">When will my tickets be delivered?</summary><div class="gb-accordion-text"> <p>The timing for the release of mobile tickets is determined by the event promoter. You may receive your tickets at the time of purchase, or they may be delayed until closer to the event date.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I still purchase a ticket without a mobile phone? </summary><div class="gb-accordion-text"> <p>Tickets can be purchased online or from a Ticketek <a href="https://help.ticketek.com.au/hc/en-us/sections/1500000221602-Ticketek-Agencies" target="_blank" rel="noreferrer noopener">agency</a>. If you are unable to access your tickets via a mobile device, hard-copy tickets can be issued at the venue box office with proof of purchase.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">If an event is cancelled, am I eligible for a refund?</summary><div class="gb-accordion-text"> <p>Yes. Guests can <a href="https://help.ticketek.com.au/hc/en-us/requests/new?ticket_form_id=360000131288">request a refund</a> via Ticketek. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How can I safely and securely sell my tickets?</summary><div class="gb-accordion-text"> <p>If you are unable to attend the event or need to sell your ticket, <a href="https://marketplace.ticketek.com.au/" target="_blank" rel="noreferrer noopener">Ticketek Marketplace</a> is an easy and secure option.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How can I book accessible tickets? </summary><div class="gb-accordion-text"> <p>Accessible seating must be pre-booked via <a href="https://premier.ticketek.com.au/">Ticketek</a>.</p> <p>Simply click on the accessible filter on your specific event page to view the accessible seating available. For more information, click <a href="https://help.ticketek.com.au/hc/en-us/articles/360001880427-How-do-I-book-an-Accessible-Ticket" target="_blank" rel="noreferrer noopener">here</a>. </p> <p>If this option is not available for your event, please contact Ticketek’s Accessible Bookings Hotline: </p> <ul class="wp-block-list"> <li>Reach them by phone on (03) 9286 1208 or;  </li> <li>Submit a request to be contacted online <a href="https://help.ticketek.com.au/hc/en-us/requests/new?ticket_form_id=360000134807" target="_blank" rel="noreferrer noopener">here</a>.</li> </ul> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How can I make a group booking? </summary><div class="gb-accordion-text"> <p>Group bookings can be made via the dedicated Ticketek hotline on 1300 364 001 or <a href="/cdn-cgi/l/email-protection#b4d3c6dbc1c4d6dbdbdfdddad3c7f4c0ddd7dfd1c0d1df9ad7dbd99ad5c1" target="_blank" rel="noreferrer noopener"><span class="__cf_email__" data-cfemail="abccd9c4dedbc9c4c4c0c2c5ccd8ebdfc2c8c0cedfcec085c8c4c685cade">[email protected]</span></a>.  Group bookings are available for selected events and are subject to availability. </p> </div></details></div> </div> <div class="wp-block-group is-layout-flow wp-block-group-is-layout-flow"> <div style="height:46px" aria-hidden="true" class="wp-block-spacer"></div> <h4 class="wp-block-heading" id="Parking">Parking</h4> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Is parking available at Melbourne & Olympic Parks?</summary><div class="gb-accordion-text"> <p>Parking is available at the <a href="https://www.google.com/maps/dir/?api=1&destination=-37.8230567495,144.983905517" target="_blank" rel="noreferrer noopener">Eastern Plaza Car Park</a> (Entrance D, Olympic Boulevard). We strongly recommend <a href="https://prebook.mopt.vic.gov.au/en/" target="_blank" rel="noreferrer noopener">pre-booking</a>; drive-up spaces are subject to availability. Bookings close at midnight the night before the event.</p> <p>Note: Accessible parking must be pre-booked via <a href="https://premier.ticketek.com.au/shows/show.aspx?sh=MOPTPARK23" target="_blank" rel="noreferrer noopener">Ticketek</a>. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What if parking is sold out?</summary><div class="gb-accordion-text"> <p>If parking is sold out or unavailable, several private operators are located near the precinct:</p> <ul class="wp-block-list"> <li><a href="https://www.mcg.org.au/getting-around/parking-schedule" target="_blank" rel="noreferrer noopener">Yarra Park (MCG)</a> </li> <li><a href="https://www.secureparking.com.au/en-au/car-parks/?latitude=-37.8209274&longitude=144.9783288&maxDistance=10000&limit=100&showAllResults=true" target="_blank" rel="noreferrer noopener">Secure Parking</a></li> <li><a href="https://www.wilsonparking.com.au/find-a-park/?entry=06-23-2023,05:33pm&exit=06-23-2023,06:33pm&carParkFeature=">Wilson Parking</a></li> <li><a href="https://www.centro-parking.com.au/mel-acdc-garage" target="_blank" rel="noreferrer noopener">Centro Parking</a></li> </ul> <p>Limited on-street parking is available via the Botanical Gardens along the Yarra River. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I leave and re-enter if I’ve pre-booked parking? </summary><div class="gb-accordion-text"> <p>No, only one entrance and exit are permitted for your booking.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Am I permitted a grace period if I’ve pre-booked parking?</summary><div class="gb-accordion-text"> <p>Yes, you may arrive and leave within one hour of your nominated booking time.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What should I do if I’ve pre-booked and left my credit card at home?   </summary><div class="gb-accordion-text"> <p>Please speak to one of our attendants or press the help button when you arrive to retrieve your booking. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How do I cancel my booking?  </summary><div class="gb-accordion-text"> <p>If you’ve pre-booked online, you can <a href="https://prebook.mopt.vic.gov.au/en/" target="_blank" rel="noreferrer noopener">log in</a> to manage your booking.  You can cancel your booking up to 24 hours before the event.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How do I book accessible parking?  </summary><div class="gb-accordion-text"> <p>Accessible parking must be pre-booked via <a href="https://premier.ticketek.com.au/shows/show.aspx?sh=MOPTPARK23" target="_blank" rel="noreferrer noopener">Ticketek</a> and can be secured online when you purchase your ticket.</p> <p>If this option is not available for your event, please contact Ticketek’s Accessible Bookings Hotline: </p> <ul class="wp-block-list"> <li>Reach them by phone on (03) 9286 1208 or;  </li> <li>Submit a request to be contacted online <a href="https://help.ticketek.com.au/hc/en-us/requests/new?ticket_form_id=360000134807" target="_blank" rel="noreferrer noopener">here</a>.</li> </ul> <p>We strongly recommend parking is booked in advance to avoid disappointment. </p> <p>Please note, that there are a limited number of accessible parking bays located out the front of John Cain Arena (Olympic Boulevard).</p> </div></details></div> </div> <div class="wp-block-group is-layout-flow wp-block-group-is-layout-flow"> <div style="height:46px" aria-hidden="true" class="wp-block-spacer"></div> <h4 class="wp-block-heading" id="Items">Prohibited Items</h4> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring a bag?</summary><div class="gb-accordion-text"> <p>Bags must be A4 size or smaller and larger bags are not permitted. Exceptions to this are for sports and family events, where bags must be able to fit under a seat and a limit of one bag per person applies.</p> <p>Please refer to your event page for specific bag restrictions.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What if I require a larger bag for medical reasons?</summary><div class="gb-accordion-text"> <p>Guests with medical requirements are permitted to bring a larger bag. All bags will be subject to a search on arrival.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring a handbag to a concert?</summary><div class="gb-accordion-text"> <p>Handbags are permitted provided they are A4 size or smaller and do not have studs or embellishments.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Is cloaking available?</summary><div class="gb-accordion-text"> <p>Cloaking is available at all venues. Any prohibited items listed in the venue Conditions of Entry will not be accepted for cloaking.</p> <p>Please refer to your event page for specific cloaking locations.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring a camera?</summary><div class="gb-accordion-text"> <p>Small, handheld personal cameras are permitted. However, cameras with a detachable lens above 300mm are not permitted.</p> <p>Please refer to your event page for specific camera restrictions.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring a pram?</summary><div class="gb-accordion-text"> <p>Prams are not permitted at <strong>Rod Laver Arena, Margaret Court Arena</strong> and <strong>John Cain Arena</strong>. Exceptions to this are for sports and family events, where pram cloaking will be made available. Prams are permitted at <strong>AAMI Park</strong> but must be able to fold and fit under a seat.</p> <p>Please refer to your event page for specific pram restrictions.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring an umbrella?</summary><div class="gb-accordion-text"> <p>Small umbrellas are permitted but must not be opened within the venue.</p> </div></details></div> </div> <div class="wp-block-group is-layout-flow wp-block-group-is-layout-flow"> <div style="height:46px" aria-hidden="true" class="wp-block-spacer"></div> <h4 class="wp-block-heading" id="Retail">Retail</h4> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I pay with cash?</summary><div class="gb-accordion-text"> <p>All retail outlets in all venues are cashless. Any transactions must be made using a credit or debit card. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring my food? </summary><div class="gb-accordion-text"> <p>Yes, small amounts of food can be brought into all venues.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I bring a bottle of water? </summary><div class="gb-accordion-text"> <p>Yes, but your water bottle must be soft plastic and no larger than 600ml for events at <strong>Rod Laver Arena, Margaret Court Arena,</strong> and <strong>John Cain Arena</strong>, or 750ml for <strong>AAMI Park</strong>.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Will merchandise be available to purchase? </summary><div class="gb-accordion-text"> <p>Merchandise is available at most events but is determined by the event promoter.</p> </div></details></div> </div> <div class="wp-block-group is-layout-flow wp-block-group-is-layout-flow"> <div style="height:46px" aria-hidden="true" class="wp-block-spacer"></div> <h4 class="wp-block-heading" id="Other">Other</h4> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I take my child to an event?    </summary><div class="gb-accordion-text"> <p>Children aged two years and under are generally permitted in General Admission areas (without a ticket), provided they remain with a parent or guardian at all times. However, for certain entertainment, family, or children’s events, the Venue Hirer or Touring Management may require all attendees, regardless of age, to hold a valid ticket. Any such changes are at the discretion of the Venue Hirer and will be clearly communicated in advance through event-specific channels, including the venue’s website, ticketing platforms, and communication materials.</p> <p>Children aged 12 and under must be accompanied by a responsible adult, and restricted (18+) events will be specified on the event page. </p> <p>Please refer to your event page for specific age restrictions.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">When will running times be available?  </summary><div class="gb-accordion-text"> <p>Running times will be shared on your event page as soon as they are available. </p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Can I arrive early before the event gates open?</summary><div class="gb-accordion-text"> <p>We have 24-hour security across the precinct; however, we ask that you plan your arrival appropriately. Early arrivals are responsible for their own wellbeing prior to the gates opening. We encourage everyone to enjoy their experience by adhering to these guidelines and arriving closer to the gates opening for the best experience. Anti-social behaviour will not be tolerated during the event, as well as the hours prior – if you witness anti-social behaviour, please notify security.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Do I need to bring ID?  </summary><div class="gb-accordion-text"> <p>If you are attending an event with age restrictions, you may be required to present valid ID upon entry and when purchasing alcohol.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">What time is last entry?</summary><div class="gb-accordion-text"> <p>For most events, you can enter the venue any time after it has commenced.  Any events that do have a lockout time will be specified on the event page.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Will the roof be open or closed?</summary><div class="gb-accordion-text"> <p>The roof at <strong>Rod Laver Arena, Margaret Court Arena,</strong> and <strong>John Cain Arena</strong> is closed for all events except the Australian Open, while <strong>AAMI Park</strong> is an open-air venue with no roof.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">Where can I smoke?  </summary><div class="gb-accordion-text"> <p>Smoking or vaping is not permitted inside or within 10 metres of external doors at all venues. Should you wish to smoke or vape, please do so in the designated area on the external concourse.</p> </div></details></div> <div class="wp-block-genesis-blocks-gb-accordion gb-block-accordion"><details><summary class="gb-accordion-title">How can I report anti-social behaviour during an event?</summary><div class="gb-accordion-text"> <p>Anti-social behaviour can be reported anonymously via text message to: </p> <ul class="wp-block-list"> <li><strong>Rod Laver Arena:</strong> <a href="sms: 0481 611 825">0481 611 825</a></li> <li><strong>Margaret Court Arena:</strong> <a href="sms: 0481 614 077">0481 614 077</a></li> <li><strong>John Cain Arena:</strong> <a href="sms: 0481 609 978">0481 609 978</a></li> <li><strong>AAMI Park:</strong> <a href="sms: 0481 615 684">0481 615 684</a></li> </ul> <p>Guests can also report anti-social behaviour directly to a member of staff.</p> </div></details></div> </div> </div></div> </div></div> </div></article></main></div></div><footer class="site-footer"><div class="container-xxl position-relative"><a href="#top" class="footer-back-to-top btn btn-icon border-0 justify-content-center btn-secondary"><span class="visually-hidden-focusable">Back to top</span></a><div class="d-none d-md-block mb-4"><a href="https://mopt.com.au/" class="custom-logo-link custom-logo-transparent-link"><img class="custom-logo-transparent 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