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data-max-pages="2" data-scroll="true" data-query-type="single" data-post-type="post" data-value="1004" data-front="" data-start="100794" data-ppp="1"><article id="post-100794" class="articles post-100794 post type-post status-publish format-standard has-post-thumbnail hentry category-telecoms-5g category-telecoms-lte category-telecoms-networks category-telecoms-operators category-telecoms tag-connectivity tag-denmark tag-europe tag-mobile tag-networks tag-outage tag-tdc tag-telecoms" role="article" itemscope itemtype="http://schema.org/BlogPosting" data-title="Denmark suffers major telecoms service outage" data-url="/news/denmark-suffers-major-telecoms-service-outage/"><header class="article-header"><h1 class="entry-title single-title" itemprop="headline">Denmark suffers major telecoms service outage</h1></header><section class="entry-content" itemprop="text"><div class="grid-x grid-margin-x margin-top-2"><div class="cell small-12 medium-12 large-12 margin-bottom-1"> <img width="2400" height="1600" src="https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe.jpg" class="attachment-full size-full wp-post-image" alt="Row of houses in Denmark as the country experiences a major telecoms outage affecting provider TDC disrupting mobile calls across the country." decoding="async" srcset="https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe.jpg 2400w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-300x200.jpg 300w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-1024x683.jpg 1024w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-768x512.jpg 768w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-1536x1024.jpg 1536w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-2048x1365.jpg 2048w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-380x253.jpg 380w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-350x233.jpg 350w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-100x67.jpg 100w, https://www.telecomstechnews.com/wp-content/uploads/2024/11/denmark-telecoms-mobile-service-outage-down-networks-connectivity-europe-60x40.jpg 60w" sizes="(max-width: 2400px) 100vw, 2400px" /></div><div class="cell small-12 medium-12 large-12 margin-bottom-1"><div class="author"><div class="byline" style="text-align:right;padding-right:10px;"><h3 style="float:left;">About the Author</h3> <span class="by">By <a href="https://www.telecomstechnews.com/news/author/ryan/" title="Posts by Ryan Daws" rel="author" itemprop="author" itemscope="itemscope" itemtype="https://schema.org/Person">Ryan Daws</a></span> | <time class="entry-date published" datetime="2024-11-28T18:05:58+00:00">28th November 2024</time> <span class="site"><a href="https://twitter.com/gadget_ry" target="_blank" rel="nofollow">https://twitter.com/gadget_ry</a></span><div class=""> Categories: <a href="https://www.telecomstechnews.com/categories/telecoms-5g/" title="Telecoms 5G News. Read the latest news and insights on 5G technology here at Telecoms Tech News.">5G</a>, <a href="https://www.telecomstechnews.com/categories/telecoms-lte/" title="Telecoms LTE News. Read the latest long-term evolution news from inside the telecoms industry here at Telecoms Tech News.">LTE</a>, <a href="https://www.telecomstechnews.com/categories/telecoms-networks/" title="Telecoms Networks News. Read the latest networks news from the telecoms industry here at Telecoms Tech News.">Networks</a>, <a href="https://www.telecomstechnews.com/categories/telecoms-operators/" title="Telecoms Operators News. Read the latest news and insights on telecoms operators here at Telecoms Tech News.">Operators</a>, <a href="https://www.telecomstechnews.com/categories/telecoms/" title="Telecoms Tech News. Read the latest news and insights on telecoms technology here at Telecoms Tech News.">Telecoms</a>,</div></div><div class="avatar-left" style="width:100%;"><p style="text-align:justify;display:inline-block;"> <span style="width:100px;float:left;margin-right:20px;"><img alt='' src='https://secure.gravatar.com/avatar/b8c5d238e1fddd55d8a0064f1a534ba5?s=100&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/b8c5d238e1fddd55d8a0064f1a534ba5?s=200&d=mm&r=g 2x' class='avatar avatar-100 photo' height='100' width='100' decoding='async'/></span> <span class="emg_author_description">Ryan Daws is a senior editor at TechForge Media with over a decade of experience in crafting compelling narratives and making complex topics accessible. His articles and interviews with industry leaders have earned him recognition as a key influencer by organisations like Onalytica. Under his leadership, publications have been praised by analyst firms such as Forrester for their excellence and performance. 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href="https://www.telecomstechnews.com/news/denmark-suffers-major-telecoms-service-outage/" onclick="event.preventDefault()"><span class="the_champ_svg" style="background-color:#ee8e2d;width:40px;height:40px;border-radius:3px;display:inline-block!important;opacity:1;float:left;font-size:32px!important;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;display:inline;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box;" onclick="theChampMoreSharingPopup(this, 'https://www.telecomstechnews.com/news/denmark-suffers-major-telecoms-service-outage/', 'Denmark%20suffers%20major%20telecoms%20service%20outage', '' )"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="-.3 0 32 32" version="1.1" width="100%" height="100%" style="display:block;" xml:space="preserve"><g><path fill="#fff" d="M18 14V8h-4v6H8v4h6v6h4v-6h6v-4h-6z" fill-rule="evenodd"></path></g></svg></span></a></div></div><div style='clear:both'></div><p>Residents in Denmark are grappling with a major telecoms outage that’s disrupting phone calls, including crucial emergency calls to 112.</p><p><a href="https://tdcnet.com">TDC</a>, the largest telecoms provider in Denmark, appears to be experiencing a service disruption crisis affecting thousands of its customers. This disruption is believed to have been initiated by a software update carried out on Wednesday.</p><p>However, in the context of Denmark’s support of Ukraine and <a href="https://news.sky.com/story/tracking-shows-chinese-vessel-in-area-when-baltic-sea-communication-cables-damaged-13257184">the ongoing situation</a> in which the Danish Navy shadowed, boarded, and detained the Chinese ship Yi Peng 3 – that departed from a Russian port and is suspected to have severed the ‘BCS’ and ‘C-Lion1’ subsea internet cables – there’s no shortage of speculation around external involvement.</p><figure class="wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter"><div class="wp-block-embed__wrapper"><blockquote data-service="twitter" data-category="marketing" data-placeholder-image="https://www.telecomstechnews.com/wp-content/plugins/complianz-gdpr/assets/images/placeholders/twitter-minimal.jpg" class="cmplz-placeholder-element twitter-tweet" data-width="550" data-dnt="true"><p lang="en" dir="ltr">❗️Chaos in Denmark – no mobile phone service, trains at a standstill.<br>According to media reports, there has been a widespread failure of the mobile phone network in Denmark. The emergency call system is also said to have failed. The Danish railway is also out of service, trains…</p>— Jürgen Nauditt 🇩🇪🇺🇦 (@jurgen_nauditt) <a href="https://twitter.com/jurgen_nauditt/status/1862163625844072681?ref_src=twsrc%5Etfw">November 28, 2024</a></blockquote><script type="text/plain" data-service="twitter" data-category="marketing" async data-cmplz-src="https://platform.twitter.com/widgets.js" charset="utf-8"></script></div></figure><p>The ongoing issue has pushed TDC into the spotlight as the company scrambles to determine the precise cause. In response, TDC says it’s reviewing its procedures to avert a recurrence of similar incidents moving forward.</p><p>Despite the gravity of the situation, TDC has yet to pinpoint exactly when normal service will resume; however, the company assures that the outage is not expected to drag on for multiple days.</p><p>The impact of the outage has compelled local authorities to take swift action. On the island of Funen, police have deployed every available patrol vehicle as a direct call line for residents. With conventional phone lines down, officers are encouraging those in need to physically approach police patrols if unable to establish contact via phone.</p><p>In the face of this outage in Denmark, customers with broadband internet access are being advised to utilise alternative communication methods such as FaceTime and Facebook Messenger to stay connected.</p><p>TDC says it has instigated a temporary measure intended to restore some level of service. Despite compromised sound quality, this stopgap “allows customers to make calls to a greater extent,” providing a glimmer of hope as TDC works towards a full resolution.</p><p><em>(Photo by <a href="https://unsplash.com/@poseidonx?utm_content=creditCopyText&utm_medium=referral&utm_source=unsplash">Serge Taeymans</a>)</em></p><p><strong>See also: </strong><a href="https://www.telecomstechnews.com/news/chinese-hackers-breach-telcos-espionage-campaign/"><strong>Chinese hackers breach telcos in espionage campaign</strong></a></p><figure class="wp-block-image size-full is-resized"><a href="https://digitaltransformation-week.com/"><img decoding="async" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner.jpg" alt="" class="wp-image-97835 lazyload" style="width:998px;height:auto"/><noscript><img decoding="async" width="728" height="90" src="https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner.jpg" alt="" class="wp-image-97835 lazyload" style="width:998px;height:auto" srcset="https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner.jpg 728w, https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner-300x37.jpg 300w, https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner-380x47.jpg 380w, https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner-350x43.jpg 350w, https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner-100x12.jpg 100w, https://www.telecomstechnews.com/wp-content/uploads/2023/01/dtf-banner-60x7.jpg 60w" sizes="(max-width: 728px) 100vw, 728px" /></noscript></a></figure><p><strong>Looking to revamp your digital transformation strategy?</strong> Learn more about <a href="https://digitaltransformation-week.com/">Digital Transformation Week</a> taking place in Amsterdam, California, and London. The comprehensive event is co-located with <a href="https://www.iottechexpo.com/">IoT Tech Expo</a>, <a href="https://www.ai-expo.net/">AI & Big Data Expo</a>, <a href="https://www.cybersecuritycloudexpo.com/">Cyber Security & Cloud Expo</a>, and other leading events.</p><p>Explore other upcoming enterprise technology events and webinars powered by TechForge <a href="https://techforge.pub/events/">here</a>.</p><p class="tags"><span class="tags-title">Tags:</span> <a href="https://www.telecomstechnews.com/news/tag/connectivity/" rel="tag">connectivity</a>, <a href="https://www.telecomstechnews.com/news/tag/denmark/" rel="tag">denmark</a>, <a href="https://www.telecomstechnews.com/news/tag/europe/" rel="tag">europe</a>, <a href="https://www.telecomstechnews.com/news/tag/mobile/" rel="tag">mobile</a>, <a href="https://www.telecomstechnews.com/news/tag/networks/" rel="tag">Networks</a>, <a href="https://www.telecomstechnews.com/news/tag/outage/" rel="tag">outage</a>, <a href="https://www.telecomstechnews.com/news/tag/tdc/" rel="tag">tdc</a>, <a href="https://www.telecomstechnews.com/news/tag/telecoms/" rel="tag">telecoms</a></p></div></div></section><section class="comments-section"><div class="grid-x grid-margin-x margin-top-2"><div class="cell small-12 medium-4 large-4 large-offset-4"><div class="button btn full-width view-comments">View Comments</div></div><div class="cell small-12 medium-4 large-4"><div class="button invert btn full-width leave-comment">Leave a comment</div></div><div class="cell small-12 medium-8 large-8 large-offset-4"><div id="comments" class="comments-area"><div id="respond" class="comment-respond"><h3 id="reply-title" class="comment-reply-title">Leave a Reply <small><a rel="nofollow" id="cancel-comment-reply-link" href="/news/denmark-suffers-major-telecoms-service-outage/#respond" style="display:none;">Cancel reply</a></small></h3><form action="https://www.telecomstechnews.com/wp-comments-post.php" method="post" 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