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Telstra Crowdsupport - Telstra Crowdsupport

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class="lia-link-navigation hidden live-links" title="New media posts in Telstra Crowdsupport" type="application/rss+xml" rel="alternate" id="link_11" href="/web/20130522165739/http://crowdsupport.telstra.com.au/telstracon/rss/Community?interaction.style=media"></link> <link class="lia-link-navigation hidden live-links" title="All media posts in Telstra Crowdsupport" type="application/rss+xml" rel="alternate" id="link_12" href="/web/20130522165739/http://crowdsupport.telstra.com.au/telstracon/rss/Community?interaction.style=media&amp;feeds.replies=true"></link> <link href="https://web.archive.org/web/20130522165739cs_/http://telstracon.i.lithium.com/skins/HEAD/A32878B33C630D33FB1B7C69C2F8D544/crowdsupport2013-439108329.css" rel="stylesheet" type="text/css"/> <meta http-equiv="content-type" content="text/html; charset=utf-8"/> <meta name="rights" content="http://www.telstra.com/global/copyright/index.shtml"/> <meta name="robots" content="INDEX, FOLLOW"/> <meta name="language" content="English"/> <link rel="stylesheet" type="text/css" media="screen,projection" href="/web/20130522165739cs_/http://crowdsupport.telstra.com.au/html/assets/grid.css"/> <link rel="stylesheet" type="text/css" media="screen,projection" href="/web/20130522165739cs_/http://crowdsupport.telstra.com.au/html/assets/screen.css"/> <!--[if lte IE 9]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie9.css"/><![endif]--> <!--[if lte IE 8]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie8.css"/><![endif]--> <!--[if IE 7]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie7.css"/><![endif]--> <link type="text/css" rel="stylesheet" media="screen,projection" href="/web/20130522165739cs_/http://crowdsupport.telstra.com.au/html/assets/orangebox.css"/> <link rel="shortcut icon" href="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/favicon-purple.ico"/> <link href="//web.archive.org/web/20130522165739cs_/http://fonts.googleapis.com/css?family=Dosis:500" rel="stylesheet" type="text/css"/> <link href="//web.archive.org/web/20130522165739cs_/http://telstra.com.au/ss-global/css/gsa_sayt.css" media="screen,projection" type="text/css" rel="stylesheet"> <link rel="stylesheet" href="/web/20130522165739cs_/http://crowdsupport.telstra.com.au/html/assets/font-awesome.min.css"> <!--[if IE 7]> <link rel="stylesheet" href="/html/assets/font-awesome-ie7.min.css"> <![endif]--> <!--<script type="text/javascript">var TelstraGlobal={};</script>--> <script type="text/javascript" src="https://web.archive.org/web/20130522165739js_/http://telstracon.i.lithium.com/t5/scripts/6640BDDF24FE41C36D8A4993E5EFE179/lia-scripts-head-min.js"></script><script language="javascript" type="text/javascript"> <!-- LITHIUM.FBVars = 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"jquery.position-toggle-1.0.js", "ForceLithiumJQuery.js", "SearchAutoCompleteToggle.js", "jquery.ajax-cache-response-1.0.js", "jquery.ui.draggable.js", "jquery.delayToggle-1.0.js", "FacebookCommon.js", "Loader.js", "jquery.clone-position-1.0.js", "Cache.js", "jquery.ui.resizable.js", "jquery.viewport-1.0.js", "LiModernizr.js", "jquery.ui.widget.js", "Video.js", "jquery.iframe-shim-1.0.js", "AutoComplete.js", "jquery.autocomplete.js", "DeferredImages.js", "Lithium.js", "jquery.ui.position.js", "jquery.js", "NoConflict.js", "AjaxSupport.js", "SpoilerToggle.js", "AjaxFeedback.js", "Text.js", "jquery.fileupload.js", "json2.js", "jquery.appear-1.1.1.js", "AC_RunActiveContent.js", "jquery.js", "jquery.blockui.js", "ElementMethods.js", "jquery.lithium-selector-extensions.js", "jquery.effects.core.js", "SearchForm.js" ];// --> </script></head> <body class="CommunityPage lia-body" id="lia-body"> <div class="lia-page"> <div class="tcs-wrap"> <div class="top-nav"> <ul> <li><a href="https://web.archive.org/web/20130522165739/http://telstra.com.au/">Telstra Home</a></li> <li><a href="https://web.archive.org/web/20130522165739/http://telstra.com.au/personal/" class="active">Personal</a></li> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstrabusiness.com/business/">Business &amp; Enterprise</a></li> </ul> </div> <span id="spectrum"></span> <script type="text/javascript"> var cbd=new Date();cbd=cbd.getUTCDate().toString()+cbd.getUTCHours().toString(); document.write('\x3Cscr'+'ipt type="text/javascript" src="//web.archive.org/web/20130522165739/http://www.telstra.com.au/global/javascript/datalicious.js?cb='+cbd+'"\x3E\x3C/scr'+'ipt\x3E') </script> <script type="text/javascript"> DataliciousPageTop(); </script> <div id="header" class="container_18 clearfix"> <ul id="skipnav"> <li><a href="#page-content">Skip to content</a></li> <li><a href="#telstra-home-nav">Skip to navigation</a></li> </ul> <a id="header-logo" href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/"></a> <span class="header-loc"> Personal </span> <!-- <div class="nav" id="telstra-home-nav"> <ul> <li class="has-children"> <a href="/">Telstra home</a> <ul> <li><a href="http://telstra.com.au/personal/">Personal</a></li> <li><a href="http://www.telstrabusiness.com/business/">Business</a></li> <li><a href="http://www.telstraenterprise.com/">Enterprise &amp; Government</a></li> <li class="last"><a href="http://www.telstra.com.au/abouttelstra/">About Telstra</a></li> </ul> </li> </ul> </div> --> <div class="nav" id="global-nav"> <ul> <li class="has-children"> <a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/contact/">Contact us</a> <ul> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/contact/">Personal</a></li> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/business-enterprise/help-support/contact-us/index.htm">Business &amp; Enterprise</a></li> <!--<li class="last"><a href="http://www.store-locator.telstra.com.au/?red=/shoplocator/">Find a Telstra shop</a></li> --> <li class="last"><a href="https://web.archive.org/web/20130522165739/http://store-locator.tstores.com.au/">Find a Telstra shop</a></li> </ul> </li> <li class="has-children"> <a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/">Help &amp; support</a> <ul> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/">Personal help</a></li> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/business-enterprise/help-support/index.htm">Business &amp; Enterprise help</a></li> </ul> </li> <li class="has-children" id="global-nav-account-services"> <a href="/web/20130522165739/http://crowdsupport.telstra.com.au/account-services/">Account Services</a> <ul> <li><a href="/web/20130522165739/http://crowdsupport.telstra.com.au/account-services/">Personal Account Services</a></li> <!--<li><a href="https://telstra.com/myaccount/index.jsp">Log in to My Account (Personal)</a></li> --> <li><a href="https://web.archive.org/web/20130522165739/https://www.my.telstra.com.au/myaccount/home/">Log in to My Account (Personal)</a></li> <li><a href="https://web.archive.org/web/20130522165739/https://messaging.bigpond.com/?ref=Net-Head-Webmail">Webmail</a></li> <li><a href="https://web.archive.org/web/20130522165739/https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do">My BigPond</a></li> <li><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/business-enterprise/account-services/my-account/index.htm">My Account for Business</a></li> <li class="last"><a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/business-enterprise/account-services/your-telstra-tools/index.htm">Your Telstra Tools for Enterprise</a></li> </ul> </li> </ul> </div> <!-- START - GAS search --> <div id="header-search"> <form id="header-search-telstra" class="current" name="gs" method="get" action="https://web.archive.org/web/20130522165739/http://telstra.com.au/search/simple-search/index.htm"> <div class="search-keywords"> <span id="powered-by-google"></span> <div> <input id="search-telstra-keywords" type="text" autocomplete="off" onkeyup="triggerSearch(event)" name="inpSearch"> <table id="search_suggest_header" class="ss-gac-m-header" cellspacing="0" cellpadding="0" style="width: 219px; visibility: hidden;"></table> </div> <span> <span id="close-telstra-keywords" onclick="document.getElementById('header-search-telstra').submit();"></span> </span> <input type="hidden" name="requestSiteId" id="requestSiteId" value="corporate-homepage"/> <input type="hidden" name="searchFormSubmited" id="searchFormSubmited" value="Yes"> <input type="submit" class="button" value="Go" style="display:none"/> </div> </form> </div> <script language="javascript"> var inputVal = ""; function inputClear() { inputVal = document.getElementById('search-telstra-keywords').value; if (inputVal.length > 0){ document.getElementById('powered-by-google').style.display = "none"; } } window.onload = inputClear; requestSiteId=document.getElementById('requestSiteId').value; searchFormSubmited=document.getElementById('searchFormSubmited').value; inpSearch=inputVal; inpSearch=decodeURIComponent(inpSearch); searchTermInSimple=""; searchTermInSimple=decodeURIComponent(searchTermInSimple); xsltFile="/html/assets/gsa-stylesheet.xslt"; </script> </div> <div id="page-body" class="container_18 clearfix"> <h1 class="page-heading"><a href="/web/20130522165739/http://crowdsupport.telstra.com.au/">CROWDSUPPORT <sup>&reg;</sup></a></h1> <div class="container_18" id="content-body"> <!-- <div id="page-header" class="article grid_18 alpha omega"> <div class="container-row grid_18 alpha omega"> </div> </div> --> <div class="article grid_18 alpha omega" id="page-content"> <!-- BEGIN page content --> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-quilt lia-quilt-community-page lia-quilt-layout-one-column-grid"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-header lia-quilt-layout-telstra-header2013 lia-component-quilt-header" class="lia-quilt lia-quilt-header lia-quilt-layout-telstra-header2013"> <div class="lia-quilt-row lia-quilt-row-header-a"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-user-nav"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-custom-telstra-header-usernav-a"> </div> <div class="lia-component-custom-telstra-header-usernav-b"> <ul id="list_13ecd2cb481" class="lia-list-standard-inline UserNavigation lia-component-common-widget-user-navigation"> <li><a class="lia-link-navigation registration-link lia-component-users-action-registration" id="registrationPageV1_13ecd2cb481" href="https://web.archive.org/web/20130522165739/https://crowdsupport.telstra.com.au/t5/user/userregistrationpage?referer=en-gb&amp;dest_url=http%3A%2F%2Fcrowdsupport.telstra.com.au%2F">Register</a></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><span class="lia-button-facebook-wrapper lia-button-facebook-secondary lia-component-facebook-widget-connect-button-secondary" class="lia-button-facebook-wrapper lia-button-facebook-secondary" id="facebookConnectButtonSecondary_13ecd2cb481" xmlns:fb="http://www.facebook.com/2008/fbml"> <a class="lia-link-navigation lia-button-facebook" id="lithiumFacebookConnectIcon_13ecd2cb481" href="/web/20130522165739/http://crowdsupport.telstra.com.au/"><img id="display_13ecd2cb481" src="https://web.archive.org/web/20130522165739im_/http://telstracon.i.lithium.com/skins/images/BB199C3E51ADC744BCF327604D4EC789/base/images/button_fbconnect_secondary.png"/></a> <a class="lia-link-navigation lia-button-facebook" id="lithiumFacebookConnect_13ecd2cb481" href="/web/20130522165739/http://crowdsupport.telstra.com.au/">Sign in with Facebook</a> <a class="lia-link-navigation lia-facebook-registration-form lia-panel-dialog-trigger lia-panel-dialog-trigger-event-click lia-js-data-dialogKey-903042614" id="registrationDialogTrigger_13ecd2cb481" href="/web/20130522165739/http://crowdsupport.telstra.com.au/"></a> </span></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><a class="lia-link-navigation login-link lia-authentication-link lia-component-users-action-login" id="loginPageV1_13ecd2cb481" href="https://web.archive.org/web/20130522165739/https://crowdsupport.telstra.com.au/t5/user/userloginpage?referer=en-gb&amp;dest_url=http%3A%2F%2Fcrowdsupport.telstra.com.au%2F">Sign In</a></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><a class="lia-link-navigation faq-link lia-component-help-action-faq" id="faqPage_13ecd2cb481" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/help/faqpage">Help</a></li> </ul></div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-b"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-breadcrumb lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-header-c"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-search"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="SearchForm lia-search-form-wrapper lia-component-common-widget-search-form" id="lia-searchform" class="SearchForm lia-search-form-wrapper"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> <div id="searchautocompletetoggle"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> <form enctype="multipart/form-data" class="lia-form lia-form-inline SearchForm" action="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/community/page.searchformv1.searchform.form.form" method="post" id="form" name="form"><div class="t-invisible"><input value="search/contributions/page" name="t:cp" type="hidden"></input><input 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search-input lia-search-input-message" value="" id="messageSearchField" name="messageSearchField" type="text"></input> <input title="Search" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-tkb-article lia-js-hidden" value="" id="messageSearchField_0" name="messageSearchField_0" type="text"></input> <input title="Search" class="lia-form-type-text UserSearchField lia-search-input-user search-input lia-js-hidden lia-autocomplete-input" value="" id="userSearchField" name="userSearchField" type="text"></input> <select title="Search Granularity" class="lia-search-form-granularity search-granularity" id="searchGranularity" name="searchGranularity"><option title="Community" selected="selected" value="telstracon|community">Community</option><option title="Knowledge Base" value="tkb|tkb">Knowledge Base</option><option title="Users" value="user|user">Users</option></select> <span class="lia-button-wrapper lia-button-wrapper-secondary 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src="https://web.archive.org/web/20130522165739im_/http://telstracon.i.lithium.com/skins/images/DCF61EDD26ADF9B377A5C0764A8E2CA0/base/images/icon_help.png"/></a><div class="lia-content lia-panel-tooltip-wrapper lia-js-hidden" id="link_14-tooltip-element"><div class="lia-panel-tooltip"><div class="content">Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.</div></div></div> </span> </span> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-d"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-community-browser clearfix"> <ul class="clearfix"> <li class="first-child"> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Mobiles-Apps/ct-p/Mobiles" class="item item-Mobiles"> <span class="icon"></span> <span class="name">Mobile<br/>&amp; Apps</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S4/bd-p/Samsung_Galaxy_S4">**Samsung Galaxy S4**</a><span class="post-count">133</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Favourite-Apps-Video-Competition/con-p/AppsVideos">Favourite Apps Video Competition</a><span class="post-count">0</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Product-Reviews/bd-p/Product_Reviews">Product Reviews</a><span class="post-count">41</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Apple-iPhone/bd-p/Apple_iPhone5">Apple iPhone</a><span class="post-count">6072</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a><span class="post-count">6780</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Windows-Phones/bd-p/WindowsPhones">Windows Phones</a><span class="post-count">2018</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a><span class="post-count">2007</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Coverage-Network/bd-p/Coverage">Coverage &amp; Network</a><span class="post-count">1019</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Mobile-Plans-Rates/bd-p/MobilesPlansRatesCharges">Mobile Plans &amp; Rates</a><span class="post-count">1740</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/New-Upcoming-Devices/bd-p/Newdevices">New Upcoming Devices</a><span class="post-count">662</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/bd-p/MobileApps">Mobile Apps (inc Telstra 24x7 Apps)</a><span class="post-count">890</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/General-Mobiles/bd-p/Otherphones">General Mobiles</a><span class="post-count">2461</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates">Device Updates</a><span class="post-count">3280</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Phones-THUB/ct-p/HomeProducts" class="item item-HomeProducts"> <span class="icon"></span> <span class="name">Home Phones<br/>&amp; T-HUB</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Plans-Services/bd-p/HomePhone">Home Plans &amp; Services</a><span class="post-count">1520</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/T-Hub/bd-p/THub">T-Hub</a><span class="post-count">2075</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/bd-p/moving">Moving &amp; Connection Help</a><span class="post-count">477</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Connected-Home-Products/bd-p/HomeEverythingElse">Connected Home Products</a><span class="post-count">497</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Broadband-Email/ct-p/Broadband" class="item item-Broadband"> <span class="icon"></span> <span class="name">Broadband &amp;<br/> Email</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/bd-p/National_Broadband_Network_FAQ">National Broadband Network (NBN)</a><span class="post-count">209</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Broadband/bd-p/HomeBroadband">Home Broadband</a><span class="post-count">8899</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Mobile-Broadband/bd-p/MobileBroadband">Mobile Broadband</a><span class="post-count">2443</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/4G-Broadband/bd-p/4G">4G Broadband</a><span class="post-count">1237</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Internet-Plans-Rates/bd-p/BroadbandPlansRatesCharges">Internet Plans &amp; Rates</a><span class="post-count">374</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/bd-p/Modems">Modems &amp; Hardware</a><span class="post-count">3810</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/T-Cloud/bd-p/T-Cloud">T-Cloud</a><span class="post-count">51</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/bd-p/Bigpond_Email_Update">Bigpond Email (Inc Windows Live)</a><span class="post-count">704</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/General-Internet/bd-p/InternetElse">General Internet</a><span class="post-count">1089</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobile-Broadband/bd-p/Pre-Paid_Mobile_Broadband">Pre-Paid Mobile Broadband</a><span class="post-count">373</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/groups/grouppage/board-id/MyOnlineToolkit">My Online Toolkit</a><span class="post-count">106</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Set-up-Video-Competition/con-p/Connect_cotest">Home Set up Video Competition</a><span class="post-count">9</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Tablets/ct-p/Tablets" class="item item-Tablets"> <span class="icon"></span> <span class="name">Tablets</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Tablets/bd-p/MobilesTablets">Tablets</a><span class="post-count">1437</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Bundles/ct-p/Telstra_Bundles_Discussions" class="item item-Telstra_Bundles_Discussions"> <span class="icon"></span> <span class="name">Bundles</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/bd-p/PLansRates">Bundle Plan &amp; Rates</a><span class="post-count">426</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Connected-Home/bd-p/HomeBundles">Connected Home</a><span class="post-count">601</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Foxtel-TV-T-Box/ct-p/Foxtel_TV" class="item item-Foxtel_TV"> <span class="icon"></span> <span class="name">Foxtel<br/>TV &amp; T-Box</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/T-Box/bd-p/TBox">T-Box</a><span class="post-count">2731</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Foxtel/bd-p/foxtel">Foxtel</a><span class="post-count">510</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/My-Account-Billing/ct-p/Service" class="item item-Service"> <span class="icon"></span> <span class="name">My Account &amp;<br/> Billing</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites &amp; MyAccount</a><span class="post-count">671</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing &amp; Payments</a><span class="post-count">1454</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a><span class="post-count">609</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Business/ct-p/Business_Enterprise" class="item item-Business_Enterprise"> <span class="icon"></span> <span class="name">Business</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Digital-Business-Bundle/bd-p/digital_business_bundle">Digital Business Bundle</a><span class="post-count">31</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/T-Suite/bd-p/T-Suite">T-Suite</a><span class="post-count">130</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/General-Telstra-Business/bd-p/BusinessKnowHow">General Telstra Business</a><span class="post-count">91</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService">My Account - Support &amp; Self Service</a><span class="post-count">102</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Business-Mobile-Broadband/bd-p/BusinessMobileBroadband">Business Mobile Broadband</a><span class="post-count">122</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Business-Broadband-Solutions/bd-p/BusinessBroadbandSolutions">Business Broadband Solutions</a><span class="post-count">120</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Business-Mobiles/bd-p/BusinessMobiles">Business Mobiles</a><span class="post-count">317</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/TIPT/bd-p/Telstra-IP-Telephony">TIPT</a><span class="post-count">26</span></li></ul> </li> <li class="last-child"> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Community/ct-p/Community" class="item item-Community"> <span class="icon"></span> <span class="name">Community</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Welcome-Guidelines/bd-p/Welcome">Welcome &amp; Guidelines</a><span class="post-count">258</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/General/bd-p/OtherEnquiries">General</a><span class="post-count">368</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Videos-By-You-Telstra-Staff/con-p/StaffContest1">Videos By You - Telstra Staff Competition</a><span class="post-count">19</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/TelstraDigital-Labs/bd-p/labs">TelstraDigital Labs</a><span class="post-count">16</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/idb-p/Idea_Exchange_Telstra_Consumer">Telstra Ideas</a><span class="post-count">383</span></li><li><a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Staff-Favourite-Apps-Video/con-p/Apps_Competition2">Staff Favourite Apps Video Competition</a><span class="post-count">0</span></li></ul> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-dynamic-panels clearfix"> <ul class="tabs"> <li class="tablink1"><a class="active" href="#tab1">ACTIVITY</a></li> <li class="tablink2"><a href="#tab2">EXPERTS</a></li> <li class="tablink3"><a href="#tab3">IDEAS</a></li> <li class="tablink4"><a href="#tab4">REVIEWS</a></li> </ul> <ul class="tabs-content right-corners"> <li class="bg-activity transparent-bg right-corners active" id="tab1"> <div class="content"> <div class="activity-alt clearfix"> <div class="video-container"> <iframe width="500" height="280" src="https://web.archive.org/web/20130522165739if_/http://www.youtube.com/embed/YtYy9CoBRTs?wmode=opaque" frameborder="0" allowfullscreen></iframe> </div> <div class="video-desc"> <br/> <br/> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/video-icon.png"/> <h2>CROWDSUPPORT VIDEO COMPETITION</h2> <p class="subtitle"><a href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/contests/v2/contestpage/blog-id/AppsVideos/tab/entries">View recent entries <i class="icon-chevron-right"></i></a></p> </div> </div> </div> </li> <li class="bg-experts transparent-bg right-corners" id="tab2"> <div class="content"> <h2>1,503 ANDROID EXPERTS</h2> <p class="subtitle">DEANJA IS JUST ONE OF THEM</p> <div class="stat"> <div class="profile"> <div class="avatar"><span></span><img src="https://web.archive.org/web/20130522165739im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/3280i47564BA4C4FB0B88/image-dimensions/142x142?v=mpbl-1"/></div> <p>DEANJA</p> </div> <div class="post"> <h3>A RECENT POST</h3> <p class="recent-post-snippet">Hey Chicca, they are a great phone, I can tell you from personal use.&nbsp;Sammy makes good phones, great phones in fact, but they do get let down with the Kies program.&nbsp;I take it you are using the plug your Note via &hellip;</p> <div class="links"> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/Galxy-Note-1/m-p/154284#M6985" class="link">Read More</a> </div> </div> </div> <a class="button" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/kudos/kudosleaderboardpage/board-id/Android/timerange/one_month/page/1/tab/authors">See More Experts</a> </div> </li> <li class="bg-ideas transparent-bg right-corners" id="tab3"> <div class="content"> <h2>168 IDEAS EXCHANGED</h2> <p class="subtitle">kevink SUGGESTED AN IDEA</p> <div class="stat all-corners"> <div class="profile"> <div class="avatar"><img src="https://web.archive.org/web/20130522165739im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/flute/avatar-theme/candy/avatar-collection/music/avatar-display-size/profile"/></div> <p class="idea-subject">A new type of CrowdSupport</p> <p class="links"> <a href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/A-new-type-of-CrowdSupport/idi-p/52898" class="link">Read More</a> </p> </div> <div class="count"> <span>3,009</span> <p class="eye">Views</p> </div> <div class="count"> <span>6</span> <p class="star">Kudos</p> </div> </div> <a class="button" href="https://web.archive.org/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/idb-p/Idea_Exchange_Telstra_Consumer">See More Activity</a> <a class="button" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/forums/postpage/board-id/Idea_Exchange_Telstra_Consumer">Submit an Idea</a> </div> </li> <li class="solid-bg bg-alternative right-corners" id="tab4"> <div class="content"> <h2><span class="thank">THANK YOU.</span></h2> <p class="subtitle"> Extreame, Wanglese, nelly82</p> <p class="subtitle">FOR YOUR RECENT PRODUCT REVIEW OF THE SONY XPERIA Z</p> <div class="alt-content"> <p> CHECK OUT WHAT THEY HAD TO SAY </p> </div> <a class="button" href="">Find Out More</a> </div> </li> </ul> </div> <div class="lia-quilt lia-quilt-community-page-sub-1 lia-quilt-layout-community-page-sub-1 lia-component-quilt-community-page-sub-1" class="lia-quilt lia-quilt-community-page-sub-1 lia-quilt-layout-community-page-sub-1"> <div class="lia-quilt-row lia-quilt-row-sub-1"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left lia-quilt-column-main-left"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left"> <div class="lia-panel lia-panel-standard MessageListTaplet Chrome lia-component-subscriptions-widget-featured-threads"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Featured Topics</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"> <div class="SimpleMessageList"> <div class="MessageList lia-component-forums-widget-message-list" id="messageList" class="MessageList"> <a shape="rect" name="message-list"> </a> <div class="t-data-grid single-message-list" class="t-data-grid"> <table class="lia-list-slim"> <thead id="columns"><tr><th scope="col" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text t-first"> Subject </th><th scope="col" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text t-last"> Author 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href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/23310"><span class="login-bold">CraigR</span></a> </span> </div> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-148452 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-last"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_21" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/Adding-a-Widget-to-your-Android-Home-Screen/m-p/148452"> Adding a Widget to your Android Home Screen </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_2_0" 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tier_red.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_23" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/12604"><span class="login-bold">dcrowell</span></a> </span> </div> </div> </div> </td></tr> </tbody> </table> </div> </div> </div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard lia-component-featured-news-feed clearfix"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"> <div> </div> </div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span class="lia-panel-heading-bar-title">News Feed</span> </div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <div class="feed"> <div class="lia-view-all"> <a class="lia-link-navigation" 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class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> Author </th><th scope="col" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date t-last"> Posted </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd lia-js-data-messageUid-157970 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-first"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_24" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/4G-Broadband/Overcoming-frequent-dropouts-with-Telstra-4G-dongle/m-p/157970#M1276"> Re: Overcoming frequent dropouts with Telstra 4G d... </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_25" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/4G-Broadband/bd-p/4G">4G Broadband</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-94540 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_26" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/94540"><span class="">glendonb</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎23-05-2013 01:43 AM" class="local-friendly-date"> an hour ago </span> </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-157968 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_27" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S4/Samsung-Galaxy-S4-double-tap-for-space-in-3x4-keyboard/m-p/157968#M133"> Re: Samsung Galaxy S4 - double tap for space in 3x... </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_28" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S4/bd-p/Samsung_Galaxy_S4">**Samsung Galaxy S4**</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-95982 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_29" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/95982"><span class="">TheDuschessNaty</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎23-05-2013 01:28 AM" class="local-friendly-date"> an hour ago </span> </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-157966 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_30" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Broadband/Commercial-quote-costs-timeframes/m-p/157966"> Commercial quote costs/time<wbr/>frames </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_31" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Home-Broadband/bd-p/HomeBroadband">Home Broadband</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-93580 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_32" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/93580"><span class="">andrewag</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 10:51 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-157964 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_33" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Device-Updates/Sony-Xperia-Z-NEW-253-Update-15-5-13-When/m-p/157964#M3458"> Re: Sony Xperia Z **NEW** 253 Update (15/5/13) - W... </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_34" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates">Device Updates</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-95706 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_35" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/95706"><span class="">cdayo</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 10:37 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-157962 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_36" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/Ping-Spikes-Minor-packet-loss-CG3100-D2/m-p/157962#M3873"> Re: Ping Spikes, Minor packet loss CG3100-D2 </a> </span> </h2> <img title="Contains an image" alt="Message contains an image" id="display_3_0" src="https://web.archive.org/web/20130522165739im_/http://telstracon.i.lithium.com/skins/images/BF90BABC25CD414F20F05EA52F40BDC4/base/images/message_has_image.png"/> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_37" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/bd-p/Modems">Modems &amp; Hardware</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-94714 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_38" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/94714"><span class="">Tork</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 10:17 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-157956 lia-js-data-messageRevision-3 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_39" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/3G-on-Nokia-x6/m-p/157956#M2219"> Re: 3G on Nokia x6 </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_40" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-14939 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_41" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/14939"><span class="login-bold">DEANJA</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 10:05 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-157954 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_42" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/Android-phone/m-p/157954#M7062"> Re: Android phone </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_2_1" src="https://web.archive.org/web/20130522165739im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_43" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-14939 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_44" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/14939"><span class="login-bold">DEANJA</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 09:48 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-157952 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_45" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/3G-on-Nokia-x6/m-p/157952"> 3G on Nokia x6 </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_46" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-95798 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_47" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/95798"><span class="">tomyangyang</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 09:47 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-157950 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_48" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/cooling-off-period-bundles/m-p/157950"> cooling off period - bundles? </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_49" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/bd-p/PLansRates">Bundle Plan &amp; Rates</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-81088 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_50" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/81088"><span class="">railings</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 09:36 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-157946 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-last"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_51" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/Android-phone/m-p/157946"> Android phone </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_52" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-95786 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_53" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/95786"><span class="">trader447</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messagePostDateColumn lia-data-cell-secondary lia-data-cell-date"> <span class="DateTime"> <span title="‎22-05-2013 09:19 PM" class="local-friendly-date"> yesterday </span> </span> </td></tr> </tbody> </table> </div> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" id="link_54" href="/web/20130522165739/http://crowdsupport.telstra.com.au/t5/forums/recentpostspage/post-type/message">View All</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard lia-component-additional-support clearfix"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"> <div> </div> </div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span class="lia-panel-heading-bar-title">Additional Support</span> </div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <div class="block first-child"> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/live-support-icon.png" alt="?"/> <p> <a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/" class="sup-title">Telstra Help</a> <p class="content">Your online service desk </p> <a class="footlink" href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/help/">Search now</a> </p> </div> <div class="block"> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/chat.png" alt="speech bubbles"/> <p> <a href="https://web.archive.org/web/20130522165739/https://livechat.telstra.com/" class="sup-title">Live Chat Support</a> <p class="content" style="min-height: 42px;"> Lost? Can’t Find the answers? Chat with a live Telstra agent.</p> <a style="margin-top:0;" class="footlink" href="https://web.archive.org/web/20130522165739/https://livechat.telstra.com/TCOM:Crowdsupport:Consumer" target="_blank" onclick="launch_popup('https://web.archive.org/web/20130522165739/https://livechat.telstra.com/TCOM:Crowdsupport:Consumer', 440, 420, false, false, false); return false;">Personal Live Chat 24x7</a> <a style="margin-top:0;" class="footlink" href="https://web.archive.org/web/20130522165739/https://livechat.telstra.com/TB:Crowdsupport:Business" target="_blank" onclick="launch_popup('https://web.archive.org/web/20130522165739/https://livechat.telstra.com/TB:Crowdsupport:Business', 440, 620, false, false, false); return false;">Business Live Chat 24x7</a> </p> </div> <div class="block"> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/techbar.png" alt="tools"/> <p> <a href="https://web.archive.org/web/20130522165739/https://www.telstra.com.au/telstra-store/tech-bar/booking.cfm?lId=0" class="sup-title">Tech Bar Support</a> <p class="content"> Need help with a hardware issue? Got a problem that is frustrating you? </p> <a class="footlink" href="https://web.archive.org/web/20130522165739/https://www.telstra.com.au/telstra-store/tech-bar/booking.cfm?lId=0">Book an appointment</a> </p> </div> <div class="block last-child"> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/social.png" alt="people"/> <p> <a href="https://web.archive.org/web/20130522165739/http://telstra.com.au/account-services" class="sup-title">Account Services</a> <p class="content"> All your online services in one place </p> <a class="footlink" href="https://web.archive.org/web/20130522165739/http://telstra.com.au/account-services">Account Services</a> </p> </div> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"> <div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-footer lia-quilt-layout-footer lia-component-quilt-footer" class="lia-quilt lia-quilt-footer lia-quilt-layout-footer"> <div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-left lia-quilt-column-search"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-inner lia-quilt-column-icons"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-right lia-quilt-column-JS"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right lia-mark-empty"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <!-- END page content --> </div> <!-- close #page-content --> </div> <!-- close #content-body --> </div> <!-- close #page-body --> <a id="open-survey" href="#lightbox-content-survey" rel="lightbox" style="display:none;">Open Survey</a> <div id="lightbox-content-survey" class="lightbox-div lightbox-content lightbox-hide" style="display:none;"> <div class="content"> <img src="/web/20130522165739im_/http://crowdsupport.telstra.com.au/html/assets/thanks-for-using-crowdsupport.jpg" height="36" width="344" alt="Thanks for using CrowdSupport"/> <p>If you've got a moment, we'd love to hear your feedback on <strong>CrowdSupport&reg;</strong> our peer to peer community.</p> <p><strong>By answering five short questions you'll help us continue to improve the way our customers help each other on CrowdSupport&reg;.</strong></p> <p>Please note - this is an anonymous survey and no identifiable details will be recorded.</p> <p>If you wish to view our privacy policy, please <a href="https://web.archive.org/web/20130522165739/http://www.telstra.com.au/privacy/privacy-statement/" target="_blank">click here</a>. 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populate_avatar_message_image(login, $('.lia-user-avatar .lia-link-navigation', $this)); }); $this.addClass('js'); $this.addClass('lia-component-forums-widget-message-list-js'); } }); /***** put the following script last ******/ $('#lia-body .lia-content .lia-user-avatar').each(function() { var $this = $(this); if($('.lia-link-navigation span', $this).length == 0) { $('.lia-link-navigation', $this).prepend('<span></span>'); } if($('.lia-user-avatar-message', $this).length > 0) { $this.addClass('UserAvatarMessage'); } else if($('.lia-user-avatar-favicon', $this).length > 0) { $this.addClass('UserAvatarFavicon'); } else if($('.lia-user-avatar-profile', $this).length > 0) { $this.addClass('UserAvatarProfile'); } else { $this.addClass('UserAvatarMessage'); } }); $('#lia-body .lia-content .lia-user-info-group').each(function() { var $this = $(this); if($('.UserAvatarMessage', $this).length > 0 || $('.lia-user-avatar-message', $this).length > 0) { var login = $('.lia-user-name-link span', $this).text(); if($('.lia-user-attributes .lia-user-rank', $this).length == 0) { $.ajax({ type: "GET", url: "/restapi/vc/users/login/" + login + "/ranking/name", data: ({ "restapi.response_style":"view", "xslt":"json.xsl" }), success: function(result) { var response = result.response; if(response.status == 'success') { if(typeof response.value !== 'undefined' && typeof response.value.$ !== 'undefined') { $('.lia-user-attributes div.lia-user-name', $this).after('<div class="lia-user-rank">' + response.value.$ + '</div>'); } } } }); } if($('.lia-user-attributes .lia-user-online-status', $this).length == 0) { if(typeof tcs_users_online_status[login] !== 'undefined') { if(tcs_users_online_status[login]) { $('.lia-user-attributes', $this).append('<div class="lia-user-online-status"><img class="lia-user-online-icon" src="/html/assets/icon-online.png" alt="online" title="User is online"/></div>'); } else { $('.lia-user-attributes', $this).append('<div class="lia-user-online-status"></div>'); } } else { $.ajax({ type: "GET", url: "/restapi/vc/users/login/" + login + "/sessions/online/latest", data: ({ "restapi.response_style":"view", "xslt":"json.xsl" }), success: function(result) { var response = result.response; if(response.status == 'success') { if(typeof response.user_session !== 'undefined' && typeof response.user_session.login_time !== 'undefined') { $('.lia-user-attributes', $this).append('<div class="lia-user-online-status"><img class="lia-user-online-icon" src="/html/assets/icon-online.png" alt="online" title="User is online"/></div>'); tcs_users_online_status[login] = true; } else { $('.lia-user-attributes', $this).append('<div class="lia-user-online-status"></div>'); tcs_users_online_status[login] = false; } } } }); } } } }); }); })(LITHIUM.jQuery); var _liabeacon = new Image(); _liabeacon.src = ["/","b","e","a","c","o","n","/","3","7","9","6","4","1","2","9","4","1","_","1","3","6","9","2","4","1","8","5","9","3","0","5",".","g","i","f"].join(""); LITHIUM.Cache.CustomEvent.set([{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_15","eventContext":{"message":157124},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_18","eventContext":{"message":157332},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_21","eventContext":{"message":148452},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_24","eventContext":{"message":157970},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_27","eventContext":{"message":157968},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_30","eventContext":{"message":157966},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_33","eventContext":{"message":157964},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_36","eventContext":{"message":157962},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_39","eventContext":{"message":157956},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_42","eventContext":{"message":157954},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_45","eventContext":{"message":157952},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_48","eventContext":{"message":157950},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_51","eventContext":{"message":157946},"fireEvent":"LITHIUM:selectMessage"}]); 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