My Account - Support & Self Service - CrowdSupport Telstra Help & Support Community Forum

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alt="Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type." id="display" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/DCF61EDD26ADF9B377A5C0764A8E2CA0/base/images/icon_help.png"/></a><div class="lia-content lia-panel-tooltip-wrapper lia-js-hidden" id="link_5-tooltip-element"><div class="lia-panel-tooltip"><div class="content">Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.</div></div></div> </span> </span> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-d"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-community-browser clearfix"> <ul class="clearfix"> <li class="first-child"> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Mobiles-Apps/ct-p/Mobiles" class="item item-Mobiles"> <span class="icon"></span> <span class="name">Mobile<br/>& Apps</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Favourite-Apps-Video-Competition/con-p/AppsVideos">Favourite Apps Video Competition</a><span class="post-count">0</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S4/bd-p/Samsung_Galaxy_G4">**Samsung Galaxy S4**</a><span class="post-count">85</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/24x7-Widget-for-Android/bd-p/Product_Trial">24x7 Widget for Android</a><span class="post-count">100</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Product-Reviews/bd-p/Product_Reviews">Product Reviews</a><span class="post-count">41</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Apple-iPhone/bd-p/Apple_iPhone5">Apple iPhone</a><span class="post-count">6023</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a><span class="post-count">6728</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Windows-Phones/bd-p/WindowsPhones">Windows Phones</a><span class="post-count">2012</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a><span class="post-count">1962</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Coverage-Network/bd-p/Coverage">Coverage & Network</a><span class="post-count">1003</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Mobile-Plans-Rates/bd-p/MobilesPlansRatesCharges">Mobile Plans & Rates</a><span class="post-count">1724</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/New-Upcoming-Devices/bd-p/Newdevices">New Upcoming Devices</a><span class="post-count">659</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/bd-p/MobileApps">Mobile Apps (inc Telstra 24x7 Apps)</a><span class="post-count">775</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/General-Mobiles/bd-p/Otherphones">General Mobiles</a><span class="post-count">2420</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates">Device Updates</a><span class="post-count">3122</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Home/ct-p/HomeProducts" class="item item-HomeProducts"> <span class="icon"></span> <span class="name">Home Phones<br/>& T-HUB</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Home-Plans-Services/bd-p/HomePhone">Home Plans & Services</a><span class="post-count">1492</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/T-Hub/bd-p/THub">T-Hub</a><span class="post-count">2029</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/bd-p/moving">Moving & Connection Help</a><span class="post-count">467</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Connected-Home-Products/bd-p/HomeEverythingElse">Connected Home Products</a><span class="post-count">492</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Broadband/ct-p/Broadband" class="item item-Broadband"> <span class="icon"></span> <span class="name">Broadband &<br/> Email</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/bd-p/National_Broadband_Network_FAQ">National Broadband Network (NBN)</a><span class="post-count">200</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Home-Broadband/bd-p/HomeBroadband">Home Broadband</a><span class="post-count">8723</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Mobile-Broadband/bd-p/MobileBroadband">Mobile Broadband</a><span class="post-count">2412</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/4G-Broadband/bd-p/4G">4G Broadband</a><span class="post-count">1203</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Internet-Plans-Rates/bd-p/BroadbandPlansRatesCharges">Internet Plans & Rates</a><span class="post-count">367</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/bd-p/Modems">Modems & Hardware</a><span class="post-count">3722</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/T-Cloud/bd-p/T-Cloud">T-Cloud</a><span class="post-count">46</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/bd-p/Bigpond_Email_Update">Bigpond Email (Inc Windows Live)</a><span class="post-count">691</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/General-Internet/bd-p/InternetElse">General Internet</a><span class="post-count">1080</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobile-Broadband/bd-p/Pre-Paid_Mobile_Broadband">Pre-Paid Mobile Broadband</a><span class="post-count">364</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/groups/grouppage/board-id/MyOnlineToolkit">My Online Toolkit</a><span class="post-count">106</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Home-Set-up-Video-Competition/con-p/Connect_cotest">Home Set up Video Competition</a><span class="post-count">9</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Tablets/ct-p/Tablets" class="item item-Tablets"> <span class="icon"></span> <span class="name">Tablets</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Tablets/bd-p/MobilesTablets">Tablets</a><span class="post-count">1427</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Bundles/ct-p/Telstra_Bundles_Discussions" class="item item-Telstra_Bundles_Discussions"> <span class="icon"></span> <span class="name">Bundles</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/bd-p/PLansRates">Bundle Plan & Rates</a><span class="post-count">422</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Connected-Home/bd-p/HomeBundles">Connected Home</a><span class="post-count">593</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Foxtel-TV/ct-p/Foxtel_TV" class="item item-Foxtel_TV"> <span class="icon"></span> <span class="name">Foxtel<br/>TV & T-Box</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/T-Box/bd-p/TBox">T-Box</a><span class="post-count">2647</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Foxtel/bd-p/foxtel">Foxtel</a><span class="post-count">492</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service" class="item item-Service"> <span class="icon"></span> <span class="name">My Account &<br/> Billing</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites & MyAccount</a><span class="post-count">660</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a><span class="post-count">1442</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a><span class="post-count">600</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Business/ct-p/Business_Enterprise" class="item item-Business_Enterprise"> <span class="icon"></span> <span class="name">Business</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Digital-Business-Bundle/bd-p/digital_business_bundle">Digital Business Bundle</a><span class="post-count">31</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Idea-Exchange-Business/idb-p/Business_Idea_Exchange">Idea Exchange - Business & Enterprise</a><span class="post-count">0</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/T-Suite/bd-p/T-Suite">T-Suite</a><span class="post-count">129</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/General-Telstra-Business/bd-p/BusinessKnowHow">General Telstra Business</a><span class="post-count">91</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService">My Account - Support & Self 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href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Community/ct-p/Community" class="item item-Community"> <span class="icon"></span> <span class="name">Community</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Welcome-Guidelines/bd-p/Welcome">Welcome & Guidelines</a><span class="post-count">253</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/General/bd-p/OtherEnquiries">General</a><span class="post-count">317</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Videos-By-You-Telstra-Staff/con-p/StaffContest1">Videos By You - Telstra Staff Competition</a><span class="post-count">19</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/TelstraDigital-Labs/bd-p/labs">TelstraDigital Labs</a><span class="post-count">16</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/idb-p/Idea_Exchange_Telstra_Consumer">Telstra Ideas</a><span class="post-count">373</span></li><li><a href="https://web.archive.org/web/20130512003940/http://crowdsupport.telstra.com.au/t5/Staff-Favourite-Apps-Video/con-p/Apps_Competition2">Staff Favourite Apps Video Competition</a><span class="post-count">0</span></li></ul> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-left lia-quilt-column-page-title lia-mark-empty"> </div><div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-inner lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner"> <div class="lia-menu-bar lia-menu-bar-top lia-component-menu-bar" class="lia-menu-bar lia-menu-bar-top"> <div 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lia-custom-event" id="link_9" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService/page/2">2</a> </li> </ul> </li> <li class="lia-paging-page-next lia-component-next" class="lia-paging-page-next"> <a class="lia-link-navigation lia-js-data-pageNum-2 lia-custom-event" id="link_10" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService/page/2"> <span class="lia-paging-page-link">Next</span> <span class="lia-paging-page-arrow">»</span> </a> </li> </ul> </div> </div> </div> <div class="lia-decoration-border-menu-bar-bottom"> <div> </div> </div> </div> </div> <div class="lia-panel lia-panel-standard StringDisplayTaplet Chrome"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"> <div> </div> </div> <div class="lia-decoration-border-content"> <div><div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">My Account - Support & Self Service</span></div> </div> <div class="lia-panel-content-wrapper"> <div class="lia-panel-content"> <div class="StringDisplayTaplet"> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="MessageList lia-component-forums-widget-message-list lia-component-message-list" id="messageList" class="MessageList"> <a shape="rect" name="message-list"> </a> <div class="t-data-grid thread-list" class="t-data-grid"> <table class="lia-list-wide"> <thead id="columns"><tr><th scope="col" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon t-first"></th><th scope="col" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> Subject </th><th scope="col" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> Replies </th><th scope="col" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> Author </th><th scope="col" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> Kudos </th><th scope="col" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date t-last"> Latest Post </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd lia-js-data-messageUid-147278 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-first"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_0" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_11" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Call-Manager-login/td-p/147278"> Call Manager login </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-20394 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Established Member" alt="Established Member" id="display_1" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-06-star.png"/> <a class="lia-link-navigation lia-page-link 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class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_14" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/53420"><span class="login-bold">JesseS</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-17602 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_2" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_15" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Cannot-access-online-billing/td-p/17602"> Cannot access online billing </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 9 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-5638 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Contributor" alt="Occasional Contributor" id="display_3" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-25-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_16" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/5638"><span class="">JER</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_0" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_17" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Cannot-access-online-billing/m-p/149144#M109"> <span class="DateTime"> <span title="‎19-04-2013 03:02 PM" class="local-friendly-date"> 3 weeks ago </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_18" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/71292"><span class="">SUNRAY</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-17748 lia-js-data-messageRevision-3 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_4" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_19" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/24-Business-Live-Chat/td-p/17748"> 24 Business Live Chat </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_5" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 5 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-230 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Executive Director, Telstra Digital" alt="Executive Director, Telstra Digital" id="display_6" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_20" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/230"><span class="login-bold">gerdschenkel</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_1" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_21" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/24-Business-Live-Chat/m-p/147986#M108"> <span class="DateTime"> <span title="‎16-04-2013 06:15 AM" class="local-friendly-date"> 4 weeks ago </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_22" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/68798"><span class="">michellegarbin</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-147156 lia-js-data-messageRevision-3 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_7" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_23" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-update-my-email-bill-from-summary-to-detailed-format-or/td-p/147156"> How to update my email bill from summary to detail... </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_8" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_9" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_24" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_2" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_25" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-update-my-email-bill-from-summary-to-detailed-format-or/m-p/147156#M106"> <span class="DateTime"> <span title="‎12-04-2013 02:31 PM" class="local-friendly-date"> a month ago </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_26" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-147154 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_10" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_27" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-change-email-address-online-for-email-bill-Telstra/td-p/147154"> How to change email address online for email bill ... </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_11" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_12" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_28" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_3" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_29" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-change-email-address-online-for-email-bill-Telstra/m-p/147154#M105"> <span class="DateTime"> <span title="‎12-04-2013 02:31 PM" class="local-friendly-date"> a month ago </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_30" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-147148 lia-js-data-messageRevision-3 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_13" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_31" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-change-from-paper-bill-to-email-bill-Telstra-Business/td-p/147148"> How to change from paper bill to email bill (Telst... </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_14" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_15" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_32" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_4" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_33" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-to-change-from-paper-bill-to-email-bill-Telstra-Business/m-p/147148#M104"> <span class="DateTime"> <span title="‎12-04-2013 02:26 PM" class="local-friendly-date"> a month ago </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_34" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-145140 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_16" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_35" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Upgrading-downgrading-my-Telstra-Mobile-Broadband-plan/td-p/145140"> Upgrading/<wbr/>downgradin<wbr/>g my Telstra Mobile Broadband ... </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-64290 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_17" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_36" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/64290"><span class="">intouchweb</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_5" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_37" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Upgrading-downgrading-my-Telstra-Mobile-Broadband-plan/m-p/146366#M103"> <span class="DateTime"> <span class="local-date">‎10-04-2013</span> <span class="local-time">03:26 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_38" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/23932"><span class="login-bold">Esther</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-104126 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_18" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_39" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Online-Billing/td-p/104126"> Online Billing </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 2 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-42196 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_19" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_40" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/42196"><span class="">tarcoola</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_6" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_41" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Online-Billing/m-p/141954#M98"> <span class="DateTime"> <span class="local-date">‎26-03-2013</span> <span class="local-time">10:19 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_42" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/59370"><span class="">qcoss_support</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-136724 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_20" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_43" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Did-Telstra-change-billing-name-frm-T-suite-to-SAAS-Australia/td-p/136724"> Did Telstra change billing name frm T-suite to SAA... </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 3 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-55350 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_21" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_44" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/55350"><span class="">elusiv</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_7" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_45" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Did-Telstra-change-billing-name-frm-T-suite-to-SAAS-Australia/m-p/137622#M97"> <span class="DateTime"> <span class="local-date">‎06-03-2013</span> <span class="local-time">10:16 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_46" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/48832"><span class="login-bold">bargalon</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-134440 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_22" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_47" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Mission-Control/td-p/134440"> Mission Control </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_23" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 2 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-54386 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_24" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_48" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/54386"><span class="">Bel</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_8" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_49" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Mission-Control/m-p/134902#M93"> <span class="DateTime"> <span class="local-date">‎28-02-2013</span> <span class="local-time">10:44 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_50" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/54386"><span class="">Bel</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-132650 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_25" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <a class="lia-link-navigation verified-icon" id="link_51" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132650#M89"><img title="Solved!" alt="Solved!" id="display_26" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/89A4C26BF8513A92FF0663EF85EF4498/omniture_skin-439108329/images/message_type_solved.png"/></a> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_52" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/td-p/132650"> Message 101 </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-53838 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_27" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_53" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/53838"><span class="">Chrissyd</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_9" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_54" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Message-101/m-p/132658#M90"> <span class="DateTime"> <span class="local-date">‎22-02-2013</span> <span class="local-time">04:05 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_55" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/53838"><span class="">Chrissyd</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-88274 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_28" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_56" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/A-question-about-account-credits/td-p/88274"> A question about account credits </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 5 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-8852 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Contributor" alt="Contributor" id="display_29" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-50-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_57" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/8852"><span class="">Luvs_footie</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_10" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_58" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/A-question-about-account-credits/m-p/93296#M86"> <span class="DateTime"> <span class="local-date">‎27-10-2012</span> <span class="local-time">09:40 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_59" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/8852"><span class="">Luvs_footie</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-91170 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_30" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_60" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Individual-access-to-My-Account-features-Enterprise/td-p/91170"> Individual access to My Account features (Enterpri.<wbr/>.. </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-9060 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_31" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_61" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/9060"><span class="">AndyVXI</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_11" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_62" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Individual-access-to-My-Account-features-Enterprise/m-p/91290#M84"> <span class="DateTime"> <span class="local-date">‎19-10-2012</span> <span class="local-time">11:39 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_63" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/398"><span class="">Ben_F</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-26820 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_32" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_64" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Telstra-Online-Billing-reports/td-p/26820"> Telstra Online Billing reports </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 3 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-8950 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_33" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_65" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/8950"><span class="">rayzor</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_12" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_66" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Telstra-Online-Billing-reports/m-p/57820#M75"> <span class="DateTime"> <span class="local-date">‎12-07-2012</span> <span class="local-time">04:31 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_67" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/19290"><span class="">mppglobal</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-55178 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_34" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_68" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-online-summary/td-p/55178"> My Account online summary </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-20910 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_35" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_69" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/20910"><span class="">NatJ</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_13" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_70" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-online-summary/m-p/56082#M74"> <span class="DateTime"> <span class="local-date">‎03-07-2012</span> <span class="local-time">06:36 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_71" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-36097 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_36" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_72" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Integrated-Mobile-Data-Usage-Meter/td-p/36097"> Integrated Mobile Data Usage Meter </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 2 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_37" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_73" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_14" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_74" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Integrated-Mobile-Data-Usage-Meter/m-p/54036#M72"> <span class="DateTime"> <span class="local-date">‎20-06-2012</span> <span class="local-time">05:35 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_75" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/136"><span class="">CJNET</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-53314 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_38" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_76" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Dashboard/td-p/53314"> My Account Dashboard </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 3 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-136 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Contributor" alt="Occasional Contributor" id="display_39" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-25-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_77" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/136"><span class="">CJNET</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_15" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_78" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Dashboard/m-p/53970#M71"> <span class="DateTime"> <span class="local-date">‎20-06-2012</span> <span class="local-time">09:20 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_79" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/136"><span class="">CJNET</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-51900 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_40" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_80" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Unable-to-add-a-Data-Pack/td-p/51900"> Unable to add a Data Pack </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-19424 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_41" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_81" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/19424"><span class="">scorpiomichael</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_16" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_82" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Unable-to-add-a-Data-Pack/m-p/51970#M66"> <span class="DateTime"> <span class="local-date">‎07-06-2012</span> <span class="local-time">03:16 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_83" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/66"><span class="login-bold">jokiin</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-30858 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Hot Topic with new content" alt="This is a popular topic with new unread messages" id="display_42" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/AA68B272AA51EFA00C6FF69B4FFD6943/base/images/icon_thread_new_hot.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_84" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Login-Username-Corruption-Issue/td-p/30858"> My Account Login Username Corruption Issue </a> </span> </h2> </div> <ul id="list_1" class="lia-list-standard-inline"> <li>[</li> <li><a class="lia-link-navigation" id="link_85" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Login-Username-Corruption-Issue/td-p/30858">1</a></li> <li><a class="lia-link-navigation" id="link_86" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Login-Username-Corruption-Issue/td-p/30858/page/2">2</a></li> <li>]</li> </ul> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 17 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-10518 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_43" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_87" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/10518"><span class="">louisespahic</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_17" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_88" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/My-Account-Login-Username-Corruption-Issue/m-p/47489#M64"> <span class="DateTime"> <span class="local-date">‎14-05-2012</span> <span class="local-time">04:26 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_89" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/14085"><span class="">brettj1</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-37509 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_44" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_90" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Email-Client-Username-and-Password/td-p/37509"> Email Client Username and Password </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 2 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-13713 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_45" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_91" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/13713"><span class="">Retzlaff</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_18" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_92" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Email-Client-Username-and-Password/m-p/44319#M62"> <span class="DateTime"> <span class="local-date">‎26-04-2012</span> <span class="local-time">11:33 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_93" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/16407"><span class="">jnew</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-43801 lia-js-data-messageRevision-3 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_46" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_47" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_94" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Telstra-24x7-for-iPad-App-Experience-for-Business-Customers/td-p/43801"> Telstra 24x7 for iPad App - Experience for Busines... </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_48" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_95" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_19" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_96" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Telstra-24x7-for-iPad-App-Experience-for-Business-Customers/m-p/43801#M60"> <span class="DateTime"> <span class="local-date">‎23-04-2012</span> <span class="local-time">04:37 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_97" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-29204 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_49" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_98" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Unbilled-activity/td-p/29204"> Unbilled activity </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 4 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-5638 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Contributor" alt="Occasional Contributor" id="display_50" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-25-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_99" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/5638"><span class="">JER</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_20" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_100" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Unbilled-activity/m-p/29766#M35"> <span class="DateTime"> <span class="local-date">‎06-02-2012</span> <span class="local-time">11:11 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_101" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/398"><span class="">Ben_F</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-27240 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_51" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_102" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/billing-codes/td-p/27240"> billing codes </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-9094 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_52" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_103" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/9094"><span class="">kestrel</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_21" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_104" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/billing-codes/m-p/27244#M29"> <span class="DateTime"> <span class="local-date">‎21-01-2012</span> <span class="local-time">12:25 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_105" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/398"><span class="">Ben_F</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-17926 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_53" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_106" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Prepaid-Cap-Encore/td-p/17926"> Prepaid Cap Encore </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 4 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-5786 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_54" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_107" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/5786"><span class="">maevans1969</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_22" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_108" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Prepaid-Cap-Encore/m-p/18022#M19"> <span class="DateTime"> <span class="local-date">‎23-11-2011</span> <span class="local-time">04:56 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_109" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/5786"><span class="">maevans1969</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-23658 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Read-Only Topic with new content" alt="This is a read-only topic with new unread messages" id="display_55" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/9F3A477B72211F494F0AAC7DA180CE68/base/images/icon_thread_readonly_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_56" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_110" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-do-I-UN-PUK-my-phone/td-p/23658"> How do I UN-PUK my phone? </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_57" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1904 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_58" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_111" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_23" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_112" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-do-I-UN-PUK-my-phone/m-p/23658#M8"> <span class="DateTime"> <span class="local-date">‎22-08-2011</span> <span class="local-time">07:50 PM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_113" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-16694 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Topic with new content" alt="This is a topic with new unread messages" id="display_59" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/A32FE9AD4649C59CD7E9ECD3FB244FF6/base/images/icon_thread_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_114" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/All-4-Biz-Loyalty-Bonus/td-p/16694"> All-4-Biz Loyalty Bonus </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_60" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_61" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_115" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_24" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_116" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/All-4-Biz-Loyalty-Bonus/m-p/16694#M7"> <span class="DateTime"> <span class="local-date">‎10-11-2011</span> <span class="local-time">11:22 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_117" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-23660 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Read-Only Topic with new content" alt="This is a read-only topic with new unread messages" id="display_62" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/9F3A477B72211F494F0AAC7DA180CE68/base/images/icon_thread_readonly_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_63" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_118" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/What-services-does-Telstra-Business-offer-to-assist-with-moving/td-p/23660"> What services does Telstra Business offer to assis... </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_64" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1904 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_65" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_119" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_25" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_120" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/What-services-does-Telstra-Business-offer-to-assist-with-moving/m-p/23660#M6"> <span class="DateTime"> <span class="local-date">‎10-11-2011</span> <span class="local-time">10:35 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_121" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-23662 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Read-Only Topic with new content" alt="This is a read-only topic with new unread messages" id="display_66" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/9F3A477B72211F494F0AAC7DA180CE68/base/images/icon_thread_readonly_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_67" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_122" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-can-I-make-my-Telstra-Bills-easier-to-manage/td-p/23662"> How can I make my Telstra Bills easier to manage? </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_68" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1904 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_69" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_123" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_26" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_124" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-can-I-make-my-Telstra-Bills-easier-to-manage/m-p/23662#M5"> <span class="DateTime"> <span class="local-date">‎10-11-2011</span> <span class="local-time">10:33 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_125" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-23666 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Read-Only Topic with new content" alt="This is a read-only topic with new unread messages" id="display_70" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/9F3A477B72211F494F0AAC7DA180CE68/base/images/icon_thread_readonly_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_71" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_126" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-do-I-pay-my-bill-online/td-p/23666"> How do I pay my bill online? </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_72" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1904 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_73" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_127" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_27" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_128" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/How-do-I-pay-my-bill-online/m-p/23666#M4"> <span class="DateTime"> <span class="local-date">‎10-11-2011</span> <span class="local-time">10:31 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_129" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-23668 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-last"><td colspan="1" rowspan="1" class="messageStatusIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <img class="MessageStatusIcon" title="Read-Only Topic with new content" alt="This is a read-only topic with new unread messages" id="display_74" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/9F3A477B72211F494F0AAC7DA180CE68/base/images/icon_thread_readonly_new.png"/> </td><td colspan="1" rowspan="1" class="threadSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <img id="display_75" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/FE8B0DA9A1080E1C91D7455BE5DFFA42/base/images/moved.png"/> Moved: <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_130" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Booking-an-appointment-with-a-Telstra-Business-Centre/td-p/23668"> Booking an appointmen<wbr/>t with a Telstra Business Cen... </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_76" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="repliesCountColumn lia-data-cell-secondary lia-data-cell-integer"> 0 </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1904 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_77" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_131" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_28" class="MessageKudosCount"> 0 </span> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_132" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/Booking-an-appointment-with-a-Telstra-Business-Centre/m-p/23668#M3"> <span class="DateTime"> <span class="local-date">‎10-11-2011</span> <span class="local-time">10:25 AM</span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_133" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1904"><span class="login-bold">Joe_Telstra</span></a> </span> </div> </div> </td></tr> </tbody> </table> </div> </div> <div class="lia-menu-bar lia-menu-bar-bottom lia-component-paging" class="lia-menu-bar lia-menu-bar-bottom"> 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href="https://web.archive.org/web/20130512003940/https://telstra.com.au/misc/email-bill-request.cfm?ti=TR:TR:Dec12:emailbill:crowdsupport:banner" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-personal-v04.png" alt="Personal - Receive your bill by email "/></a><br><br> <a href="https://web.archive.org/web/20130512003940/https://www.telstra.com.au/webforms/business-enterprise/email-bill-request.cfm?ti=td_tc-serv-tbus-competition_tb_crowds_email_bill0413" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/3396i0E9DCC5701DEF505/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Small Business - competition"/></a> <br><br> <a href="https://web.archive.org/web/20130512003940/https://www.telstra.com.au/eoi/keep-informed/?ti=TR:TR:keepinformedeoi:crowdsupport:banner/" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-smartphone-rumours-v04.png" alt="Keep Informed – Smartphone rumours"/></a> <br><br> <a href="https://web.archive.org/web/20130512003940/http://servicestatus.telstra.com/servicestatus/goc.do?q=summary.html"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-service-status-v04.png" alt="Telstra Service Status"/></a> <br><br> <a href="https://web.archive.org/web/20130512003940/https://say.telstra.com.au/customer/general/forms/Telstra-24x7-TM-App-for-Android-External-Widget-Trial" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2822i2A7B452A61AE442A/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Telstra 24/7 Widget"/></a> <br><br> You can also find us on:<br> <a href="https://web.archive.org/web/20130512003940/http://twitter.com/#!/Telstra" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/340iE57CCA77D818D3CD/image-size/original?v=mpbl-1&px=-1" alt="Twitter Telstra 24/7 "/></a> <a href="https://web.archive.org/web/20130512003940/https://www.facebook.com/Telstra24x7" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/342iAEF3631D75D667ED/image-size/original?v=mpbl-1&px=-1" alt="Facebook Telstra 24/7"/></a> <a href="https://web.archive.org/web/20130512003940/https://plus.google.com/101212404445568930918/posts" target="blank"><img src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/338iF1EE8753A7C537B5/image-size/original?v=mpbl-1&px=-1" alt="Google+ Telstra 24/7"/></a> <a href="https://web.archive.org/web/20130512003940/http://pinterest.com/telstra/" target="blank" "><img src="https://web.archive.org/web/20130512003940im_/http://passets-ec.pinterest.com/images/about/buttons/pinterest-button.png" width="80" height="26" alt="Follow Telstra on Pinterest"/></a> <br></p> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"></div> </div> </div> <div class="lia-panel lia-panel-standard TaggerLeaderboardTaplet Chrome lia-component-tags-widget-leaderboard"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Top Taggers</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div id="taggerLeaderboardTaplet" class="TaggerLeaderboardTaplet"> <div class="TaggerList"> <div class="UserList lia-component-users-widget-user-list" class="UserList"> <a shape="rect" name="user-list"> </a> <div class="t-data-grid"> <table class="lia-list-slim"> <thead id="columns_0"><tr><th scope="col" class="userColumn lia-data-cell-primary lia-data-cell-text t-first"> <span class="lia-view-filter lia-link-disabled" id="link_141">User</span> </th><th scope="col" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer t-last"> Tag Count </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd t-first"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-146 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_142" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/146"><img class="lia-user-avatar-message" title="Renee" alt="Renee" id="display_78" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/__0016_OrangeGirl2/avatar-theme/candy/avatar-collection/T_Crew/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Moderator" alt="Moderator" id="display_79" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/telstra%20tier.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_143" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/146"><span class="login-bold">Renee</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_144" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/board-id/MyAccountSupportSelfService/user-scope/single/user-id/146/tag-scope/all/timerange/all/tag-visibility-scope/all">1</a> </td></tr><tr class="lia-list-row lia-row-even t-last"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-12132 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_145" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/12132"><img class="lia-user-avatar-message" title="Cigar4Tim" alt="Cigar4Tim" id="display_80" src="https://web.archive.org/web/20130512003940im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/skyscraper/avatar-theme/candy/avatar-collection/architecture/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Member" alt="Member" id="display_81" src="https://web.archive.org/web/20130512003940im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-05-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_146" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/12132"><span class="">Cigar4Tim</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_147" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/board-id/MyAccountSupportSelfService/user-scope/single/user-id/12132/tag-scope/all/timerange/all/tag-visibility-scope/all">1</a> </td></tr> </tbody> </table> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" rel="tag" id="link_148" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/user/tag-cloud-style/leaderboard/message-scope/core-node/board-id/MyAccountSupportSelfService/user-scope/all/tag-scope/all/timerange/all/tag-visibility-scope/public">View All</a></div> <div class="lia-view-all"><a class="lia-link-navigation tagging-leaderboard-link" id="link_149" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/forums/tagleaderboardpage/board-id/MyAccountSupportSelfService">View Tagging Leaderboards for "My Account - Support & Self Service"</a></div> </div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard TagCloudTaplet Chrome lia-component-tags-widget-tag-cloud"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Top Tags</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div id="tagCloudTaplet" class="TagCloudTaplet"> <div id="taglist" class="TagList"> <ul id="list_2" class="lia-list-standard-inline"> <li class="tag-122 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-5 tag-122 lia-js-data-tagUid-122" rel="tag" id="link_150" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/tag/email/tg-p/board-id/MyAccountSupportSelfService">email</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2055 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-5 tag-2055 lia-js-data-tagUid-2055" rel="tag" id="link_151" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/tag/Integrated%20Mobile%20Data%20Usage%20Meter/tg-p/board-id/MyAccountSupportSelfService">Integrated Mobile Data …</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2057 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-5 tag-2057 lia-js-data-tagUid-2057" rel="tag" id="link_152" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/tag/MDUM/tg-p/board-id/MyAccountSupportSelfService">MDUM</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-426 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-5 tag-426 lia-js-data-tagUid-426" rel="tag" id="link_153" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/tag/my%20account/tg-p/board-id/MyAccountSupportSelfService">my account</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1998 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-5 tag-1998 lia-js-data-tagUid-1998" rel="tag" id="link_154" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/tag/Service%20Failure/tg-p/board-id/MyAccountSupportSelfService">Service Failure</a><div class="tag-list-js-confirmation hidden"></div></li> </ul> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxFeedback_1"></div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxFeedback_1"></div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" rel="tag" id="link_155" href="/web/20130512003940/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/board-id/MyAccountSupportSelfService/user-scope/all/tag-scope/all/timerange/all/tag-visibility-scope/public">View All</a></div></div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard TwitterStream Chrome lia-component-twitter-widget-stream"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Twitter Stream</span><span class="TwitterStreamFlowControl lia-component-twitter-widget-stream-flow-control" class="TwitterStreamFlowControl"><a class="lia-link-navigation" id="link_13e962dbfe6" href="#"></a></span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div class="TwitterStreamTaplet" id="twitterStreamTaplet"> <div class="lia-twitter-stream-content-area" id="twitterStreamTaplet_scrollableArea"> <div class="lia-twitter-item-list" id="twitterStreamTaplet_component"> <ul id="tweetListContainer" class="lia-list-standard"> </ul> </div> </div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-side-content-2 lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-footer lia-quilt-layout-footer lia-component-quilt-footer" class="lia-quilt lia-quilt-footer lia-quilt-layout-footer"> <div 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