CINXE.COM

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header sf-no-children"><a href="/investors/alerts" class="sf-depth-4" aria-labelledby="Investor Alerts">Investor Alerts</a></li><li id="finra-homepage-nav-megamenus-new-menu-link-contentbabb7a34-330b-432a-9c7a-3aed86cab6b3--2" class="sf-depth-4 header sf-no-children"><a href="/investors/protect-your-money/ask-and-check" class="sf-depth-4" aria-labelledby="Ask and Check">Ask and Check</a></li><li id="finra-homepage-nav-megamenus-new-menu-link-content75981642-a29c-4c2f-a04a-268dd98fd524--2" class="sf-depth-4 header sf-no-children"><a href="/investors/protect-your-money/avoid-fraud" class="sf-depth-4" aria-labelledby="Avoid Fraud">Avoid Fraud</a></li><li id="finra-homepage-nav-megamenus-new-menu-link-content773fb0c7-df7e-422b-a8f0-3689c3f58683--2" class="sf-depth-4 header sf-no-children"><a href="/investors/protect-your-money/protect-your-identity" class="sf-depth-4" aria-labelledby="Protect Your Identity">Protect Your Identity</a></li></ol></li></ol></div></li><li 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data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <div class="content"> <article class="node node--type-article node--view-mode-full clearfix"> <div> <div class="layout layout--twocol-bricks"> <div class="row"> <div class="layout__region layout__region--top col-md-12"> <div class="block-region-top"><div data-block-plugin-id="entity_field:node:title" class="block block-ctools-block block-entity-fieldnodetitle"> <div class="content"> <span class="field field--name-title field--type-string field--label-hidden"><h1>FINRA Securities Helpline for Seniors</h1></span> </div> </div> </div> </div> </div> <div class="finra-container"> <div class="row"> </div> </div> <div class="finra-container"> <div class="row"> </div> </div> <div class="row"> <div class="layout__region layout__region--middle col-md-12"> <div class="block-region-middle"><div data-block-plugin-id="entity_field:node:body" class="block block-ctools-block block-entity-fieldnodebody"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><a href="/investors/need-help/linea-de-ayuda-de-valores-para-personas-mayores"><strong>Ver en español</strong></a></p> <p class="dlnote"><strong>HELPS<sup>®</sup></strong></p> <p>A toll-free number that senior investors can call to get assistance from FINRA or raise concerns about issues with brokerage accounts and investments.</p> <center><strong>Call 844-57-HELPS (844-574-3577)<br /> Monday – Friday<br /> 9 a.m. – 5 p.m. Eastern Time</strong></center> <p>Are you a senior investor with questions about your brokerage account statement or an investment in a brokerage account? Are you concerned that your account may have been mishandled by a broker? To help you with these and other investment-related questions, FINRA provides the Securities Helpline for Seniors<sup>®</sup>.</p> <table class="rwd-table width100"><thead><tr><th>Why Should You Call?</th> <th>Who Should Call?</th> <th>What Can You Expect?</th> </tr></thead><tbody><tr><td data-th="Why Should You Call?" valign="top"> <ul><li>To better understand how to review your investment portfolio or account statements;</li> <li>To raise concerns about the handling of a brokerage account; and</li> <li>To get information about investor tools and resources from FINRA, including BrokerCheck.<sup>®</sup></li> </ul></td> <td data-th="Who Should Call?" valign="top"> <ul><li>Seniors who have questions or concerns about their investment accounts.</li> </ul></td> <td data-th="What Can You Expect? " valign="top"> <ul><li>During business hours, a FINRA staff member will answer your call and address your questions.</li> <li>If your concerns are not resolved during that call, he or she will call you back or refer you to another regulator or agency for help.</li> </ul></td> </tr></tbody></table><h3><br /> What is the Senior Helpline?</h3> <div style="padding:56.25% 0 0 0;position:relative; text-align: center;"><iframe allow="autoplay; fullscreen; picture-in-picture" allowfullscreen="" frameborder="0" src="https://player.vimeo.com/video/817011950?h=5b5cea5bf4&badge=0&autopause=0&player_id=0&app_id=58479" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Senior Helpline 2023 English #1"></iframe></div> <p> </p> <div style="padding:56.25% 0 0 0;position:relative;"><iframe allow="autoplay; fullscreen; picture-in-picture" allowfullscreen="" frameborder="0" src="https://player.vimeo.com/video/848892869?h=cf78276b57&badge=0&autopause=0&player_id=0&app_id=58479" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="FINRA Securities Helpline for Seniors"></iframe></div> <script src="https://player.vimeo.com/api/player.js"></script><h2><br /> More Investor Resources</h2> <h3>FINRA BrokerCheck Hotline</h3> <p>For assistance with checking the background of a broker or brokerage firm, or an investment adviser or investment representative, call the FINRA BrokerCheck Hotline at (800) 289-9999. You may also use the online version of <a href="http://brokercheck.finra.org/">FINRA BrokerCheck</a>.</p> <h3>FINRA Call Center</h3> <p>Main FINRA Phone Number: (301) 590-6500</p> <h3>FINRA Investor Publications</h3> <p>FINRA produces a number of publications—including newsletters, brochures, manuals and pamphlets—targeted to members, investors and the general public. <a href="/investors/free-investor-publications">Download PDFs or order printed copies</a> of our materials today.</p> <h3><a href="/investors/investor-contacts">Other Investor Contacts</a></h3> </div> </div> </div> </div> </div> </div> <div class="finra-container"> <div class="row"> </div> </div> <div class="finra-container"> <div class="row"> </div> </div> <div class="row"> <div class="layout__region layout__region--bottom col-md-12"> <div class="block-region-bottom"></div> </div> </div> </div> </div> </article> </div> </div> </section> </main> </div> </div> </div> <div id = "article-columns" class="adjustable-columns"> 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