CINXE.COM

Legal Information on Gcore Services

<!DOCTYPE html><html class="scrollbar" data-critters-container="" lang="en"><head><meta name="generator" content="Scully 0.0.0"> <meta charset="utf-8"> <title>Legal Information on Gcore Services</title> <base href="/"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:type" content="website"> <meta property="og:image" content="https://assets.gcore.pro/site/og/logo_og.jpg"> <meta property="og:image:secure_url" content="https://assets.gcore.pro/site/og/logo_og.jpg"> <meta name="zd-site-verification" content="nkkkinnhwug2g3u9oisza"> <meta name="color-scheme" content="only light"> <link rel="preload" href="assets/fonts/Montserrat-Variable.woff2" as="font" type="font/woff2" crossorigin="anonymous"> <style>@font-face{font-family:Montserrat;src:url('/assets/fonts/Montserrat-Variable.woff2') format('woff2');font-weight:400 700;font-display:auto}html{font-family:Montserrat, sans-serif}</style><link rel="stylesheet" href="assets/monserrat.css" media="all" onload="this.media='all'"><noscript><link rel="stylesheet" href="assets/monserrat.css"></noscript> <link rel="apple-touch-icon" sizes="57x57" href="assets/favicon/mobile/apple-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="assets/favicon/mobile/apple-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="assets/favicon/mobile/apple-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="assets/favicon/mobile/apple-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="assets/favicon/mobile/apple-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="assets/favicon/mobile/apple-icon-120x120.png"> <link rel="apple-touch-icon" sizes="144x144" href="assets/favicon/mobile/apple-icon-144x144.png"> <link rel="apple-touch-icon" sizes="152x152" href="assets/favicon/mobile/apple-icon-152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="assets/favicon/mobile/apple-icon-180x180.png"> <link rel="icon" type="image/png" sizes="192x192" href="assets/favicon/mobile/android-icon-192x192.png"> <link rel="icon" type="image/x-icon" href="favicon.ico" sizes="32x32"> <link rel="icon" type="image/png" sizes="32x32" href="assets/favicon/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="194x194" href="assets/favicon/favicon-194x194.png"> <link rel="icon" type="image/png" sizes="16x16" href="assets/favicon/favicon-16x16.png"> <link rel="manifest" href="assets/favicon/manifest.json"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="msapplication-TileImage" content="assets/favicon/ms-icon-144x144.png"> <meta name="theme-color" content="#ff4c00"> <meta name="msapplication-config" content="assets/favicon/browserconfig.xml"> <script async="" src="https://www.googletagmanager.com/gtm.js?id=GTM-PXQB4BG"></script> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag('js', new Date()); gtag('config', 'GTM-PXQB4BG'); </script> <style>*,*:before,*:after{box-sizing:border-box}.scrollbar{scrollbar-gutter:stable}.scrollbar ::-webkit-scrollbar{height:.5rem;width:.5rem}.scrollbar ::-webkit-scrollbar-track{background:transparent}.scrollbar ::-webkit-scrollbar-thumb{background-color:#e6e6e6;border-radius:4px;width:.25rem}.scrollbar ::-webkit-scrollbar-button{display:none;width:0}html{color:#150c18;font-size:16px;font-weight:500;font-style:normal;-webkit-text-size-adjust:100%;text-size-adjust:100%}body{margin:0;font-size:1rem;background:#fff}</style><link rel="stylesheet" href="styles.1ccd693775e5fe12.css" media="all" onload="this.media='all'"><noscript><link rel="stylesheet" href="styles.1ccd693775e5fe12.css"></noscript><style>.gc-page-content-wrapper[_ngcontent-ng-c1233367356]:not(.gc-no-height){min-height:100vh}</style><meta name="og:url" content="https://gcore.com/legal"><link data-canonical="" rel="canonical" href="https://gcore.com/legal"><script type="application/ld+json" async="">{ "@context": "https://schema.org", "@graph": [ { "@type": "WebPage", "breadcrumb": { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Legal information", "item": "https://gcore.com/legal" } ] } } ] }</script><link rel="alternate" hreflang="en" href="https://gcore.com/legal"><link rel="alternate" hreflang="x-default" href="https://gcore.com/legal"><style>[_nghost-ng-c4015229655]{display:block;font-size:.9375rem;font-weight:500;position:sticky;top:-1px;z-index:11}.hidden[_ngcontent-ng-c4015229655]{visibility:hidden}.gc-link[_ngcontent-ng-c4015229655]:not(.gc-link-arrow){font-weight:500}.gc-search-button[_ngcontent-ng-c4015229655]{padding:0;border-radius:50%;width:2.75rem;height:2.75rem;border:none;background:transparent;transition:.3s}.gc-search-button.gc-button-disable[_ngcontent-ng-c4015229655]{pointer-events:none}.gc-search-button[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655]{width:1.5rem;height:1.5rem}@media (min-width: 1129px){.gc-search-button[_ngcontent-ng-c4015229655]:hover{background:#e2e1e3;cursor:pointer}}.gc-search-button[_ngcontent-ng-c4015229655]:focus-visible{background:#e2e1e3;outline:2px solid #f87239}.gc-search-button[_ngcontent-ng-c4015229655]:active{background:#cecbcf}.gc-top-banner[_ngcontent-ng-c4015229655]{background:#251b29;padding:.5em 1.5rem;color:#fff;line-height:1.5rem}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655]{display:flex;align-items:center}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655]{font-size:.75rem;line-height:1;letter-spacing:-.01563rem;column-gap:.5rem}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head_close[_ngcontent-ng-c4015229655]{display:none}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-head-inner[_ngcontent-ng-c4015229655]{display:flex;align-items:center}@media (max-width: 1128px){.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-head-inner[_ngcontent-ng-c4015229655]{display:inline-block;line-height:170%}}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-link[_ngcontent-ng-c4015229655]{display:flex;align-items:center;line-height:1}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-link[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655]{height:1.25rem;width:1.25rem;margin-left:.2rem}@media (max-width: 1128px){.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-link[_ngcontent-ng-c4015229655]{display:inline-block}}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]{font-weight:550;line-height:120%}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]:hover{color:#ff4c00}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-close[_ngcontent-ng-c4015229655]{width:2.75rem;height:2.75rem}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-head[_ngcontent-ng-c4015229655] .gc-promo-close[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] path[stroke][_ngcontent-ng-c4015229655]{stroke:#fff}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-top-banner-menu[_ngcontent-ng-c4015229655]{margin-left:auto}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-top-banner-menu[_ngcontent-ng-c4015229655] .gc-link[_ngcontent-ng-c4015229655]{border:none;background:transparent;font-size:.75rem;font-weight:550;line-height:120%;cursor:pointer;padding:.5625rem 1rem}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-top-banner-menu[_ngcontent-ng-c4015229655] .gc-link[_ngcontent-ng-c4015229655]:hover{background:#453c49;color:#fff}.gc-main-header[_ngcontent-ng-c4015229655]{padding:1rem;position:absolute;top:100%;left:0;right:0;z-index:11;background:#ffffff}.gc-main-header[_ngcontent-ng-c4015229655] .logo-svg[_ngcontent-ng-c4015229655]{width:8rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655]{display:flex;align-items:center}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu-list[_ngcontent-ng-c4015229655]{margin-left:1.25rem;margin-right:auto}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu-list[_ngcontent-ng-c4015229655] .gc-link-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]{cursor:pointer;font-weight:550}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu-list[_ngcontent-ng-c4015229655] .gc-link-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]:hover{color:#ff4c00;cursor:pointer}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu-inner-wrapper[_ngcontent-ng-c4015229655]{width:100%;display:flex;justify-content:flex-end}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655]{display:flex;align-items:center;width:100%;justify-content:space-between}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-buttons-block[_ngcontent-ng-c4015229655] .gc-button[_ngcontent-ng-c4015229655]{padding:.8125rem 1.25rem;line-height:120%;min-height:2.75rem;font-size:.9375rem;font-weight:550;border:transparent}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-buttons-block[_ngcontent-ng-c4015229655] .gc-button_primary[_ngcontent-ng-c4015229655]:hover{background:#d64000}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-buttons-block[_ngcontent-ng-c4015229655] .gc-button-link[_ngcontent-ng-c4015229655]{background:#f4f3f4;border:transparent;color:#251b29;font-size:.9375rem;font-weight:550;line-height:120%;padding:.8125rem 1.25rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-buttons-block[_ngcontent-ng-c4015229655] .gc-button-link[_ngcontent-ng-c4015229655]:hover{background:#e2e1e3}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-menu-child-title[_ngcontent-ng-c4015229655]{font-size:.75rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem;color:#5b525e}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-header-expandable-menu[_ngcontent-ng-c4015229655]{border-bottom:1px solid #f4f3f4}.gc-main-header.gc-header_scrolled[_ngcontent-ng-c4015229655]{border-bottom:1px solid #cecbcf}@media (min-width: 1129px){.gc-is-pinned[_nghost-ng-c4015229655] .gc-expandable-section{height:calc(100vh - 45px)!important}}.gc-chevron-right[_ngcontent-ng-c4015229655]{display:inline-block;transform:rotate(-90deg)}.gc-menu-article[_ngcontent-ng-c4015229655]{display:block;color:#4d4d4d;text-decoration:none}.gc-menu-button[_ngcontent-ng-c4015229655]{display:none}.gc-child-menu-columns[_ngcontent-ng-c4015229655]{margin-bottom:1rem;gap:1rem}.gc-child-menu-columns.gc-groupped-child-menu[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]{margin-bottom:1rem;line-height:1.25rem;transition:all .15s ease}.gc-child-menu-columns.gc-groupped-child-menu[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-child-title[_ngcontent-ng-c4015229655]{padding-left:.5rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.25px}.gc-child-menu-columns.gc-groupped-child-menu.gc-solution-child-menu[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655]{margin-bottom:2rem}.gc-child-menu-columns.gc-groupped-child-menu.gc-solution-child-menu[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655]:last-child{margin-bottom:0}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]{cursor:pointer;margin-bottom:1.25rem;transition:all .15s ease;background-color:transparent;border-radius:.375rem}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover{transition:all .15s ease}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655]{display:flex;flex-wrap:nowrap;align-items:flex-start}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] path[stroke][_ngcontent-ng-c4015229655]{stroke:#ff4c00}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] circle[stroke][_ngcontent-ng-c4015229655]{stroke:#ff4c00}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] rect[stroke][_ngcontent-ng-c4015229655]{stroke:#ff4c00}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655]{display:flex}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655] .gc-menu-title[_ngcontent-ng-c4015229655]{color:#ff4c00}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-description[_ngcontent-ng-c4015229655]{color:#251b29}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]{font-size:.9375rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]:hover{color:#ff4c00}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655]{display:flex;flex-wrap:nowrap;flex-direction:column;align-items:flex-start}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655]{width:1.75rem;height:1.75rem;display:flex;align-items:center;margin-right:.5rem}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655]{width:1.75rem;height:1.75rem}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655]{display:flex;align-items:center;justify-content:flex-start}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655] .gc-menu-title[_ngcontent-ng-c4015229655]{font-size:.9375rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem;position:relative;display:flex;align-items:center}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655] .gc-menu-title[_ngcontent-ng-c4015229655] .gc-menu-title-tag[_ngcontent-ng-c4015229655]{position:relative;display:flex;padding:.3125rem .5rem;justify-content:center;align-items:center;gap:.5rem;border-radius:624.9375rem;border:1px solid #ff4c00;color:#ff4c00;font-size:.75rem;font-style:normal;font-weight:550;line-height:1;margin-left:.5rem;min-width:2.8rem;box-sizing:border-box}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-description[_ngcontent-ng-c4015229655]{width:100%;font-size:.75rem;font-style:normal;font-weight:500;line-height:170%;letter-spacing:-.01563rem;color:#5b525e;padding-left:2.25rem;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]{margin-bottom:1rem;width:100%;cursor:pointer}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] + .gc-text[_ngcontent-ng-c4015229655]{margin-top:2rem}.gc-back-button[_ngcontent-ng-c4015229655]{background:transparent;border:0;color:#251b29;cursor:pointer;display:flex;align-items:center;padding:0;width:auto}.gc-back-button[_ngcontent-ng-c4015229655] span[_ngcontent-ng-c4015229655]{font-size:.9375rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem;color:#5b525e}.gc-back-button[_ngcontent-ng-c4015229655] .gc-arrow-icon[_ngcontent-ng-c4015229655]{width:2.75rem;height:2.75rem}.gc-item-tag-list[_ngcontent-ng-c4015229655]{color:#53505c;display:flex;gap:.5rem}.gc-case-studies-all[_ngcontent-ng-c4015229655]{display:block;margin-top:2rem}@media (max-width: 1128px){.gc-top-banner[_ngcontent-ng-c4015229655]{padding:.625rem 1.5rem}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-link[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655]{margin-top:-1px}.gc-main-menu-overflow[_ngcontent-ng-c4015229655]{overflow:initial}.gc-menu-button[_ngcontent-ng-c4015229655]{display:block;background:transparent;border:0;padding:0;cursor:pointer;color:#251b29;width:2.75rem;height:2.75rem}[_nghost-ng-c4015229655]{top:-1px}.gc-main-header[_ngcontent-ng-c4015229655]{padding:.5rem 1.5rem;background:#ffffff}.gc-main-header[_ngcontent-ng-c4015229655] .logo-svg[_ngcontent-ng-c4015229655]{width:7rem;height:auto}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-header-mobile[_ngcontent-ng-c4015229655] .gc-button[_ngcontent-ng-c4015229655]{font-size:.9375rem;line-height:1;padding:.8125rem 1.25rem;margin-left:.5rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655]{display:none}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-main-menu-inner-wrapper[_ngcontent-ng-c4015229655]{display:block;overflow-x:hidden;overflow-y:auto;padding:1rem 1.5rem 5rem;box-sizing:border-box}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-main-menu-inner-wrapper[_ngcontent-ng-c4015229655] .gc-main-menu-list[_ngcontent-ng-c4015229655]{margin-left:0;border-bottom:1px solid #cecbcf;padding-bottom:1rem;margin-bottom:1rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-main-menu-list-inner[_ngcontent-ng-c4015229655]{display:block;height:unset}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655]{display:flex;flex-direction:column;align-items:stretch;position:fixed;top:6.2rem;height:calc(100vh - 6.2rem);left:0;right:0;z-index:11;background:#ffffff;padding:0}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] > .gc-link[_ngcontent-ng-c4015229655]{display:block;padding:1rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-sign-in-button[_ngcontent-ng-c4015229655]{margin-top:auto;order:2}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item[_ngcontent-ng-c4015229655]{padding:.875rem 0}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]{font-size:1.125rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item[_ngcontent-ng-c4015229655] > .gc-link[_ngcontent-ng-c4015229655]{width:100%}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item.gc-link-menu-item-bottom[_ngcontent-ng-c4015229655]{display:flex;align-items:center}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item.gc-link-menu-item-bottom[_ngcontent-ng-c4015229655] .gc-link[_ngcontent-ng-c4015229655]{border:none;background:transparent;font-size:.9375rem;font-style:normal;font-weight:550;line-height:1;letter-spacing:-.01563rem;color:#251b29;margin-left:.5rem;cursor:pointer;text-align:left;padding-left:0}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item.gc-link-menu-item-bottom[_ngcontent-ng-c4015229655] .gc-link[_ngcontent-ng-c4015229655]:hover{color:#251b29}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item.gc-link-menu-item-bottom[_ngcontent-ng-c4015229655] .gc-menu-bottom-image[_ngcontent-ng-c4015229655]{width:1.25rem;height:1.25rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu[_ngcontent-ng-c4015229655] .gc-link-menu-item.gc-link-menu-item-bottom[_ngcontent-ng-c4015229655] .gc-menu-bottom-image[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655]{width:1.25rem;height:1.25rem}.gc-content-wrapper[_ngcontent-ng-c4015229655]{justify-content:space-between}.gc-child-menu-description[_ngcontent-ng-c4015229655]{padding:1.5rem 1.5rem 0}.gc-child-menu-columns[_ngcontent-ng-c4015229655]{max-height:none;overflow:auto;padding:1.5rem 1.5rem 0}.gc-child-menu-columns.gc-one-lvl-menu[_ngcontent-ng-c4015229655]{padding:0;width:100%;margin-bottom:0}.gc-child-menu-columns.gc-solution-child-menu[_ngcontent-ng-c4015229655]{gap:0}.gc-child-menu-columns.gc-groupped-child-menu[_ngcontent-ng-c4015229655]{max-height:none;grid-template-columns:repeat(1,1fr);padding-bottom:4rem}.gc-child-menu-columns.gc-groupped-child-menu[_ngcontent-ng-c4015229655] .gc-menu-child-title[_ngcontent-ng-c4015229655]{padding-left:0}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]{width:100%;padding:.5rem 0;margin-bottom:0}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] path[stroke][_ngcontent-ng-c4015229655]{stroke:#251b29}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] circle[stroke][_ngcontent-ng-c4015229655]{stroke:#251b29}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-icon[_ngcontent-ng-c4015229655] svg[_ngcontent-ng-c4015229655] rect[stroke][_ngcontent-ng-c4015229655]{stroke:#251b29}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:hover .gc-menu-item-inner[_ngcontent-ng-c4015229655] .gc-menu-content[_ngcontent-ng-c4015229655] .gc-menu-title[_ngcontent-ng-c4015229655], .gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655] a[_ngcontent-ng-c4015229655]:hover{color:#251b29}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655]{max-width:100%}.gc-child-menu-columns[_ngcontent-ng-c4015229655] .gc-child-menu-group-column[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]{padding:0}.gc-buttons-block[_ngcontent-ng-c4015229655]{display:none}}@media (max-width: 768px){.gc-average-tablet-hide[_ngcontent-ng-c4015229655]{display:none}.gc-buttons-block[_ngcontent-ng-c4015229655]{position:fixed;display:flex;flex-direction:row;align-items:center;justify-content:center;left:0;width:100%;z-index:14;bottom:0;padding-bottom:1rem;padding-top:1rem;background-color:#fff}.gc-buttons-block[_ngcontent-ng-c4015229655] .gc-button[_ngcontent-ng-c4015229655]{max-width:20rem;align-self:center;text-align:center}.gc-buttons-block[_ngcontent-ng-c4015229655] .gc-link[_ngcontent-ng-c4015229655], .gc-main-header-mobile[_ngcontent-ng-c4015229655] .gc-main-button-mobile[_ngcontent-ng-c4015229655]{display:none}}@media (max-width: 577px){.gc-top-banner[_ngcontent-ng-c4015229655]{padding:.625rem 1.5rem}.gc-main-header[_ngcontent-ng-c4015229655]{padding:.4rem 1.5rem}.gc-top-banner[_ngcontent-ng-c4015229655]{min-height:3.8rem;display:flex}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655]{justify-content:flex-start;margin-left:unset}.gc-top-banner[_ngcontent-ng-c4015229655] .gc-content-wrapper[_ngcontent-ng-c4015229655] .gc-promo-link[_ngcontent-ng-c4015229655]{font-size:.75rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655]{padding:0;top:7.33rem;height:calc(100% - 7.33rem)}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655] .gc-main-menu-inner-wrapper[_ngcontent-ng-c4015229655]{padding:1rem 1.5rem 5rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655] .gc-child-menu-columns[_ngcontent-ng-c4015229655]{padding:1.5rem 1.5rem 4rem}.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655] .gc-child-menu-columns.gc-one-lvl-menu[_ngcontent-ng-c4015229655]{padding:0;width:100%;margin-bottom:0}}@media (max-width: 577px) and (max-width: 577px){.gc-main-header[_ngcontent-ng-c4015229655] .gc-main-menu.active[_ngcontent-ng-c4015229655] .gc-child-menu-columns.gc-one-lvl-menu[_ngcontent-ng-c4015229655] .gc-child-menu-item[_ngcontent-ng-c4015229655]:last-child{margin-bottom:0}}</style><style>.gc-top-section[_ngcontent-ng-c2120768899] .gc-top-section-vertical[_ngcontent-ng-c2120768899]{position:relative;padding:10rem 0}.gc-top-section[_ngcontent-ng-c2120768899] gcore-dots-bg[_ngcontent-ng-c2120768899]{top:8.575rem;left:0}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content{justify-content:flex-start;margin-left:4rem;overflow-x:hidden}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content{width:100%}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content .gc-tabs-content{margin-bottom:3rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content .gc-legal-table{width:100%;max-width:795px;overflow-x:auto;-webkit-overflow-scrolling:touch}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content span{color:#ff4c00}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content img{vertical-align:middle}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content a{color:#ff4c00;text-decoration:underline}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content h2{margin-bottom:3rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content table{width:100%;margin-top:1.5rem;border-spacing:0;border-collapse:separate}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content thead{height:3.25rem;background:#f6f6f6;border-left:1px solid #cecece;border-top:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content thead th{padding:0 1rem;font-weight:600;font-size:1rem;line-height:1.5rem;color:#251b29;text-align:left;border-top:1px solid #cecece;border-right:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content thead th:first-of-type{border-top-left-radius:.5rem;border-left:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content thead th:last-of-type{border-top-right-radius:.5rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr td{padding:0 1rem;font-weight:500;font-size:.875rem;line-height:1.25rem;color:#251b29;background:#f6f6f6;height:3.25rem;border-right:1px solid #cecece;border-top:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr td:first-of-type{border-left:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr td:nth-child(4), gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr td:nth-child(5){min-width:21.875rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr:last-of-type td{border-bottom:1px solid #cecece}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr:last-of-type td:first-of-type{border-bottom-left-radius:.5rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content gcore-tabs-legal-content tbody tr:last-of-type td:last-of-type{border-bottom-right-radius:.5rem}[_nghost-ng-c2120768899] #disableCookieButton{font-size:inherit;font-weight:inherit;text-decoration:underline;background:none;padding:0;border:none;color:#ff4c00;cursor:pointer}.gc-tabs-section[_ngcontent-ng-c2120768899]{padding-bottom:4rem}@media (max-width: 1128px){.gc-top-section[_ngcontent-ng-c2120768899] .gc-top-section-vertical[_ngcontent-ng-c2120768899]{padding:6rem 0 2.5rem}gcore-sidebar-tabs-list[_ngcontent-ng-c2120768899] .gc-tab-content{justify-content:flex-start;margin-left:0}}</style><style>.gc-column-wrapper[_ngcontent-ng-c4124999788]{grid-auto-rows:1.25rem;grid-auto-columns:1fr;grid-auto-flow:column}.gc-media-wrapper[_ngcontent-ng-c4124999788]{border-left:none;border-right:none}.gc-divider[_ngcontent-ng-c4124999788]{width:1px;height:1rem;background:#dedede}</style><meta name="og:title" content="Legal Information on Gcore Services"><meta name="description" content="Review Gcore’s official legal guidelines and policies. Stay informed about your rights, responsibilities, and our commitment to transparency and fairness."><meta name="og:description" content="Review Gcore’s official legal guidelines and policies. Stay informed about your rights, responsibilities, and our commitment to transparency and fairness."><style>[_nghost-ng-c1195576485]{display:block;position:absolute;z-index:0;width:100%;color:#e9ebec;pointer-events:none}.gc-dots_muted[_nghost-ng-c1195576485]{color:#fff3}.gc-dots_orange[_nghost-ng-c1195576485]{color:#ff4c0033}.gc-dots-alignment-right[_ngcontent-ng-c1195576485]{justify-content:flex-end}.gc-dots-alignment-left[_ngcontent-ng-c1195576485]{justify-content:flex-start}.gc-dots-alignment-spread[_ngcontent-ng-c1195576485]{justify-content:space-between}.gc-dots-line[_ngcontent-ng-c1195576485]:first-child .gc-dot-wrapper[_ngcontent-ng-c1195576485]{padding-top:0}.gc-dots-line[_ngcontent-ng-c1195576485]:last-child .gc-dot-wrapper[_ngcontent-ng-c1195576485]{padding-bottom:0}.gc-dots-line[_ngcontent-ng-c1195576485] + .gc-dots-line[_ngcontent-ng-c1195576485]{width:100%}.gc-dot-wrapper[_ngcontent-ng-c1195576485]{padding:1.5rem 2rem;pointer-events:all}.gc-dot-wrapper-empty[_ngcontent-ng-c1195576485]{pointer-events:none}.gc-dot-wrapper[_ngcontent-ng-c1195576485]:last-child{padding-right:0}.gc-dot-wrapper[_ngcontent-ng-c1195576485]:first-child{padding-left:0}.gc-dot-wrapper[_ngcontent-ng-c1195576485] .gc-dot[_ngcontent-ng-c1195576485]{width:.5rem;height:.5rem;border-radius:50%;background:currentColor;pointer-events:all}.gc-dot-wrapper[_ngcontent-ng-c1195576485] .gc-dot-empty[_ngcontent-ng-c1195576485]{opacity:0}.gc-dot-wrapper[_ngcontent-ng-c1195576485] .gc-dot-active[_ngcontent-ng-c1195576485]{background:#ff4c00}.gc-dot-wrapper.gc-active[_ngcontent-ng-c1195576485] .gc-dot[_ngcontent-ng-c1195576485]{background:#ff4c00;animation:2s ease infinite _ngcontent-ng-c1195576485_pulse}@keyframes _ngcontent-ng-c1195576485_pulse{0%{box-shadow:0 0 #ff4c0066}to{box-shadow:0 0 0 12px #ff4c0000}}</style><style>body.lang-cn[_nghost-ng-c2661820290] .gc-tab-description-mobile[_ngcontent-ng-c2661820290], body.lang-cn [_nghost-ng-c2661820290] .gc-tab-description-mobile[_ngcontent-ng-c2661820290]{font-size:1.3rem;line-height:1.6rem}[_nghost-ng-c2661820290]{display:flex;justify-content:space-between}.gc-tabs-sidebar-extra-content[_ngcontent-ng-c2661820290]{max-width:30rem}.gc-tabs-sidebar-extra-content-mobile[_ngcontent-ng-c2661820290], .gc-tabs-title.gc-tabs-title-mobile[_ngcontent-ng-c2661820290]{display:none}.gc-tab-description[_ngcontent-ng-c2661820290]{margin-top:.625rem}.gc-tab-description.gc-tab-description-mobile[_ngcontent-ng-c2661820290]{display:none}.gc-tabs-list[_ngcontent-ng-c2661820290]{width:16.5rem;max-width:16.5rem;min-width:16.5rem;position:relative;overflow:auto}.gc-tabs-list.gc-sticky[_ngcontent-ng-c2661820290]{position:sticky;top:144px;margin-bottom:2rem}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{display:block;margin-bottom:1rem;width:100%}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item-title[_ngcontent-ng-c2661820290]{display:flex}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]:last-child{margin-bottom:0}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{width:100%;height:100%;padding:.5em 1rem;background-color:transparent;border:1px solid transparent;border-radius:6.25rem;outline:none;cursor:pointer;text-align:left}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:hover, .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:focus-visible{transition:.15s;background-color:#3b2b4233;border-color:#3b2b4233}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290], .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:active{background-color:#3b2b42;border-color:#3b2b42;color:#fff}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-logo[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290] path[_ngcontent-ng-c2661820290], .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:active .gc-tab-logo[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290] path[_ngcontent-ng-c2661820290]{fill:currentColor}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290]:focus-visible, .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:active:focus-visible{background-color:#3b2b42cc}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] svg-icon[_ngcontent-ng-c2661820290], .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] span[_ngcontent-ng-c2661820290]{display:inline-block;vertical-align:middle}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-logo[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290]{transition:none}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-logo[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290] path[_ngcontent-ng-c2661820290]{stroke:transparent;transition:none}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290]{height:1.5rem}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290]{width:1.5rem;height:100%;margin-right:.625rem;transition:none}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290] path[_ngcontent-ng-c2661820290]{transition:none}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290]{max-width:14.25rem;min-width:unset;width:100%;display:flex;flex-direction:column}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-sidebar-extra-content[_ngcontent-ng-c2661820290]{order:100}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{margin-bottom:.75rem}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{border-radius:40px!important}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:hover{background-color:#fff!important;border-color:#fff!important}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290]{display:none!important}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290]{background-color:#f7f5fd!important;border-color:#f7f5fd!important;color:#fff!important}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] span[_ngcontent-ng-c2661820290]{color:#3b2b42}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290]{display:flex!important;align-items:center;position:absolute;right:0}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290]{width:1.25rem!important;height:1.25rem!important}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290] svg[_ngcontent-ng-c2661820290] path[_ngcontent-ng-c2661820290]{stroke:#53505c}.gc-tab-content[_ngcontent-ng-c2661820290]{flex:1;display:flex;justify-content:flex-end}.gc-tab-content.gc-tab-content-right[_ngcontent-ng-c2661820290]{justify-content:flex-start;width:100%}.gc-tab-content.gc-tab-content-right[_ngcontent-ng-c2661820290] .gc-card-title[_ngcontent-ng-c2661820290]{display:none}@media (min-width: 1129px){.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item.gc-tabs-list-item_with-description[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{border-radius:.5rem}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item.gc-tabs-list-item_with-description[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-description[_ngcontent-ng-c2661820290]{color:#eee}}@media (max-width: 1128px){[_nghost-ng-c2661820290]{position:relative;flex-direction:column}.gc-tab-description[_ngcontent-ng-c2661820290]{display:none}.gc-tab-description.gc-tab-description-mobile[_ngcontent-ng-c2661820290]{display:block;font-size:1rem;color:#4d4d4d;margin-top:1rem}.gc-tabs-sidebar-extra-content[_ngcontent-ng-c2661820290]{display:none}.gc-tabs-sidebar-extra-content-mobile[_ngcontent-ng-c2661820290]{display:block}.gc-tabs-title[_ngcontent-ng-c2661820290]{display:none}.gc-tabs-title.gc-tabs-title-mobile[_ngcontent-ng-c2661820290]{display:block}.gc-tabs-list[_ngcontent-ng-c2661820290]{width:100%;max-width:100%;min-width:unset;display:flex;overflow:auto;margin-bottom:2rem;scrollbar-width:none}.gc-tabs-list[_ngcontent-ng-c2661820290]::-webkit-scrollbar{display:none}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{margin-bottom:0;margin-right:.5rem;white-space:nowrap;width:auto}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item-title[_ngcontent-ng-c2661820290]{align-items:center}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{border-color:#cecece}.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] gcore-logo[_ngcontent-ng-c2661820290]{display:block}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290]{display:flex;align-items:center;flex-direction:row;max-width:100%;margin-bottom:1.5rem}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{margin-bottom:0}.gc-tabs-list.gc-tabs-list-right[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290] .gc-tab-icon[_ngcontent-ng-c2661820290]{display:none!important}.gc-tab-content[_ngcontent-ng-c2661820290]{width:100%}.gc-tabs-dropdown-button[_ngcontent-ng-c2661820290]{display:flex;flex-direction:row;justify-content:space-between;height:3rem;margin-bottom:2rem;padding:.85rem .75rem;border:1px solid #cecece;border-radius:.375rem;background-color:transparent;text-align:left;box-shadow:0 1px #11181c14}.gc-tabs-dropdown-button[_ngcontent-ng-c2661820290] span[_ngcontent-ng-c2661820290]{white-space:nowrap;line-height:1.25rem;text-overflow:ellipsis;overflow:hidden}.gc-tabs-dropdown-button[_ngcontent-ng-c2661820290] .dropdown-chevron[_ngcontent-ng-c2661820290]{color:#251b29}.gc-tabs-dropdown-button[_ngcontent-ng-c2661820290] .dropdown-chevron.rotated[_ngcontent-ng-c2661820290]{transform:rotate(-180deg)}.gc-tabs-list_dropdown[_ngcontent-ng-c2661820290]{position:absolute;top:3rem;left:0;flex-direction:column;gap:.5rem;padding:1.5rem 1rem 1rem;border:1px solid #cecece;border-radius:.25rem .25rem .5rem .5rem;background-color:#fff;box-shadow:0 4px 12px -2px #11181c1f,0 1px 2px #11181c29;z-index:1}.gc-tabs-list_dropdown.gc-tabs-dropdown_closed[_ngcontent-ng-c2661820290]{display:none}.gc-tabs-list_dropdown[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{margin:0;border:none;white-space:normal}.gc-tabs-list_dropdown[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{border:none}}.gc-tabs_horizontal[_nghost-ng-c2661820290]{display:block}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290]{display:flex;background:#f6f6f6;width:100%;max-width:initial;padding:.25rem}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{margin-bottom:0;padding:1.5rem .75rem;width:initial;white-space:nowrap}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{width:100%;padding:0;background-color:transparent;border:none;border-radius:6.25rem;outline:none;outline-offset:0;cursor:pointer;text-align:left;color:#4d4d4d;font-weight:600}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:hover{transition:background-color .2s,border-color .2s;background-color:transparent;border-color:transparent;color:#939393}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:focus-visible{outline:2px solid #939393;color:#939393}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290]{background-color:transparent;border-color:transparent;color:#3c1414;font-weight:600}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] svg-icon[_ngcontent-ng-c2661820290], .gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290] .gc-tab-description[_ngcontent-ng-c2661820290]{display:none}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290]{background:initial;margin:0}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] + .gc-tab-content[_ngcontent-ng-c2661820290]{justify-content:flex-start}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290]{padding:0;margin-right:.5rem}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{display:block;padding:.75rem 1rem;background:#f6f6f6;border:none;outline:none;font-size:1rem;line-height:1.5rem;font-weight:600;white-space:nowrap;cursor:pointer}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]:hover{color:#251b29;background:#eeeeee}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290]{color:#fff;background:#251b29}.gc-tabs_horizontal[_nghost-ng-c2661820290] .gc-tabs-list__black-gray[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button.active[_ngcontent-ng-c2661820290]:focus-visible{background-color:#3b3540}@media (max-width: 576px){.gc-tabs-list[_ngcontent-ng-c2661820290] .gc-tabs-list-item[_ngcontent-ng-c2661820290] button[_ngcontent-ng-c2661820290]{min-height:2.625rem}}*[id][_ngcontent-ng-c2661820290]:before{display:block;content:"";margin-top:-9rem;height:9rem;visibility:hidden}</style><style>[_nghost-ng-c1477537340] .gc-legal-tab-content img[alt=img_sla1]{height:50px}[_nghost-ng-c1477537340] .gc-legal-tab-content img[alt=img_sla2]{height:40px}[_nghost-ng-c1477537340] table{display:block;overflow-x:auto}</style><style>[_nghost-ng-c1288768764] .gc-popup-overlay[_ngcontent-ng-c1288768764]{position:fixed;inset:0;z-index:12;background:rgba(13,13,13,.4)}@media (max-width: 1128px){[_nghost-ng-c1288768764] .gc-popup-overlay[_ngcontent-ng-c1288768764]{background:transparent}}[_nghost-ng-c1288768764] .gc-popup[_ngcontent-ng-c1288768764]{position:fixed;inset:0;z-index:98;visibility:hidden;opacity:0;transition:opacity .25s ease-in;overflow:hidden}[_nghost-ng-c1288768764] .gc-popup-scroll[_ngcontent-ng-c1288768764]{overflow-y:auto;height:100%}[_nghost-ng-c1288768764] .gc-popup.gc-popup-default[_ngcontent-ng-c1288768764]{background:#fff;display:block}[_nghost-ng-c1288768764] .gc-popup.gc-popup-video[_ngcontent-ng-c1288768764]{background:rgba(0,0,0,.9);display:flex;align-items:center;justify-content:center}[_nghost-ng-c1288768764] .gc-popup.gc-popup_full-width[_ngcontent-ng-c1288768764]{width:100%;height:100%;margin:0;border-radius:0}[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium[_ngcontent-ng-c1288768764]{width:55.5rem;max-height:calc(100vh - 158px);top:50%;bottom:auto;transform:translateY(-50%);margin-left:auto;margin-right:auto;border-radius:.75rem}[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium[_ngcontent-ng-c1288768764] .gc-popup-scroll[_ngcontent-ng-c1288768764]{max-height:calc(100vh - 158px)}[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium.gc-popup_max-height[_ngcontent-ng-c1288768764]{max-height:100vh}[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium.gc-popup_max-height[_ngcontent-ng-c1288768764] .gc-popup-scroll[_ngcontent-ng-c1288768764]{max-height:100vh}@media (max-width: 1128px){[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium[_ngcontent-ng-c1288768764]{width:100%;max-height:none;margin-top:7.125rem;top:0;bottom:0;transform:none;border-radius:0}[_nghost-ng-c1288768764] .gc-popup.gc-popup_medium[_ngcontent-ng-c1288768764] .gc-popup-scroll[_ngcontent-ng-c1288768764]{max-height:none}}[_nghost-ng-c1288768764] .gc-popup-open[_ngcontent-ng-c1288768764]{visibility:inherit;opacity:1}[_nghost-ng-c1288768764] .gc-popup[_ngcontent-ng-c1288768764] .gc-popup-close[_ngcontent-ng-c1288768764]{width:35px;height:35px;right:1.5rem;top:1.5rem;position:absolute;cursor:pointer;z-index:99}[_nghost-ng-c1288768764] .gc-popup[_ngcontent-ng-c1288768764] .gc-popup-close[_ngcontent-ng-c1288768764] svg[_ngcontent-ng-c1288768764]{color:#fff}[_nghost-ng-c1288768764] .gc-popup[_ngcontent-ng-c1288768764] .gc-popup-close[_ngcontent-ng-c1288768764] svg[_ngcontent-ng-c1288768764] path[_ngcontent-ng-c1288768764]{stroke:#fff}</style><style>.gc-modal-login[_ngcontent-ng-c1263899118]{padding:1.5rem 2rem;position:relative}.gc-close-button[_ngcontent-ng-c1263899118]{position:absolute;top:1rem;right:1rem;border-radius:50%;border:none;padding:.5rem;background:#f6f6f6;transition:.15s}.gc-close-button[_ngcontent-ng-c1263899118]:hover{background:#eeeeee;cursor:pointer}.gc-close-button[_ngcontent-ng-c1263899118] svg[_ngcontent-ng-c1263899118]{width:1.5rem;height:1.5rem}.gc-close-button[_ngcontent-ng-c1263899118] svg[_ngcontent-ng-c1263899118] *[_ngcontent-ng-c1263899118]{stroke:#251b29}@media (max-width: 1128px){.gc-close-button[_ngcontent-ng-c1263899118]{display:none}}.gc-login-svg-stroke[_ngcontent-ng-c1263899118] path[_ngcontent-ng-c1263899118]{stroke-width:3}.gc-login-svg-cloud[_ngcontent-ng-c1263899118]{margin-right:1rem}.gc-login-svg-cloud[_ngcontent-ng-c1263899118] svg[_ngcontent-ng-c1263899118]{width:1.75rem;height:1.625rem}.gc-login-svg-arrow[_ngcontent-ng-c1263899118]{display:flex}.gc-login-content[_ngcontent-ng-c1263899118]{border:1px solid #cecece;border-radius:.5rem;padding:1.5rem}.gc-login-content[_ngcontent-ng-c1263899118]:hover{transition:.2s;box-shadow:0 4px 12px -2px #11181c1f,0 1px 2px #11181c29}.gc-login-header[_ngcontent-ng-c1263899118]{display:flex;justify-content:space-between}@media (max-width: 576px){.gc-login-header[_ngcontent-ng-c1263899118]{flex-direction:column}}.gc-login-header[_ngcontent-ng-c1263899118] a[_ngcontent-ng-c1263899118]:hover{cursor:pointer}.gc-login-subtitle-text[_ngcontent-ng-c1263899118]{font-size:1.125rem;font-weight:600;color:#251b29;display:flex;align-items:center}@media (max-width: 576px){.gc-login-subtitle-text[_ngcontent-ng-c1263899118]{margin-bottom:1rem;align-items:flex-start}}.gc-login-products[_ngcontent-ng-c1263899118] ul[_ngcontent-ng-c1263899118]{column-count:2}@media (max-width: 576px){.gc-login-products[_ngcontent-ng-c1263899118] ul[_ngcontent-ng-c1263899118]{column-count:1}.gc-login-products[_ngcontent-ng-c1263899118] ul[_ngcontent-ng-c1263899118] li[_ngcontent-ng-c1263899118]{margin-bottom:1rem}.gc-login-products[_ngcontent-ng-c1263899118] ul[_ngcontent-ng-c1263899118] li[_ngcontent-ng-c1263899118]:last-child{margin-bottom:0}}.gc-login-products[_ngcontent-ng-c1263899118] ul.three-col[_ngcontent-ng-c1263899118]{display:grid;grid-template-columns:repeat(3,1fr)}@media (max-width: 576px){.gc-login-products[_ngcontent-ng-c1263899118] ul.three-col[_ngcontent-ng-c1263899118]{display:block}}.gc-login-show-all[_ngcontent-ng-c1263899118]{font-size:1rem;margin-top:1rem;font-weight:600;color:#4d4d4d}.gc-login[_ngcontent-ng-c1263899118] .gc-login-link_mute[_ngcontent-ng-c1263899118]{color:#4d4d4d}.gc-login-recommended[_ngcontent-ng-c1263899118] .gc-login-title[_ngcontent-ng-c1263899118]{text-align:center;line-height:2rem;color:#fff;background:#ff4c00;border:1px solid #ff4c00;border-radius:.5rem .5rem 0 0}.gc-login-recommended[_ngcontent-ng-c1263899118] .gc-login-content[_ngcontent-ng-c1263899118]{border-radius:0 0 .5rem .5rem;border:1px solid #ff4c00}.gc-login[_ngcontent-ng-c1263899118]:not(.gc-login-recommended) gcore-list-item-checked[_ngcontent-ng-c1263899118] li{margin-bottom:0}@media (max-width: 576px){.gc-modal-header[_ngcontent-ng-c1263899118]{font-size:1.25rem}.gc-login[_ngcontent-ng-c1263899118]:not(.gc-login-recommended) gcore-list-item-checked[_ngcontent-ng-c1263899118]:not(:last-child) li{margin-bottom:1rem}}</style><style>.gc-custom-li-item[_ngcontent-ng-c2272258427]{line-height:1.5rem}.gc-custom-li-item[_ngcontent-ng-c2272258427] .gc-point-checkmark[_ngcontent-ng-c2272258427]{display:flex;align-items:center;justify-content:center;border-radius:100%}.gc-custom-li-item[_ngcontent-ng-c2272258427] .gc-point-checkmark[_ngcontent-ng-c2272258427] svg[_ngcontent-ng-c2272258427]{width:1.5rem;height:1.5rem;display:block}.gc-custom-li-item.gc-list-item-checked_white[_ngcontent-ng-c2272258427]{color:#fff}.gc-custom-li-item.gc-list-item-checked_dark[_ngcontent-ng-c2272258427]{color:#251b29}.gc-custom-li-item.gc-list-item-checked_violet[_ngcontent-ng-c2272258427]{color:#fff}.gc-custom-li-item.gc-list-item-checked_violet[_ngcontent-ng-c2272258427] .gc-point-checkmark[_ngcontent-ng-c2272258427] svg-icon[src="/assets/icons/check-mark.svg"][_ngcontent-ng-c2272258427] path[_ngcontent-ng-c2272258427]:nth-child(1){stroke:#3b2b42;fill:#856292}.gc-custom-li-item.gc-list-item-checked_orange[_ngcontent-ng-c2272258427] .gc-point-checkmark[_ngcontent-ng-c2272258427]{color:#ff4c00}.gc-custom-li-item.gc-list-item-checked_orange[_ngcontent-ng-c2272258427] .gc-point-checkmark[_ngcontent-ng-c2272258427] svg-icon[src="/assets/icons/check-mark.svg"][_ngcontent-ng-c2272258427] path[_ngcontent-ng-c2272258427]:nth-child(1){stroke:#ffd8c9;fill:none}</style><style>[_nghost-ng-c483741526]{position:relative}.gc-language-selector_mobile-menu[_ngcontent-ng-c483741526] .gc-selector-button[_ngcontent-ng-c483741526]{padding:.8125rem 1.25rem;font-size:.975rem}.gc-language-selector_mobile-menu[_ngcontent-ng-c483741526] .gc-selector-button_main[_ngcontent-ng-c483741526]{padding:0;background:none}.gc-language-selector_mobile-menu[_ngcontent-ng-c483741526] .gc-dropdown[_ngcontent-ng-c483741526]{border-top:1px solid #cecbcf}.gc-dropdown[_ngcontent-ng-c483741526]{gap:2px;left:0;z-index:15}.gc-dropdown.gc-dropdown_top[_ngcontent-ng-c483741526]{bottom:calc(100% + 4px)}.gc-dropdown.gc-dropdown_bottom[_ngcontent-ng-c483741526]{top:calc(100% + 4px)}.disabled[_ngcontent-ng-c483741526]{pointer-events:none}.gc-selector-button[_ngcontent-ng-c483741526]{padding:.375rem 1rem;border:none;border-radius:1.5rem;outline-offset:0;outline:4px solid transparent;font-size:.75rem;line-height:1.25rem;font-weight:550;text-align:center;cursor:pointer;transition:.15s}.gc-selector-button[_ngcontent-ng-c483741526]:not(:hover, [_ngcontent-ng-c483741526]:active, .selected[_ngcontent-ng-c483741526], [_ngcontent-ng-c483741526]:focus-visible){background:none}.gc-selector-button.mixed[_ngcontent-ng-c483741526]:hover, .gc-selector-button.mixed[_ngcontent-ng-c483741526]:active, .gc-selector-button.mixed.selected[_ngcontent-ng-c483741526]{background:#453c49}.gc-selector-button_main[_ngcontent-ng-c483741526]{padding-left:.75rem;display:flex;align-items:center}.gc-selector-button_main[_ngcontent-ng-c483741526] span[_ngcontent-ng-c483741526]{margin:unset;margin-left:.375rem}.gc-selector-button_main[_ngcontent-ng-c483741526] .gc-language-icon[_ngcontent-ng-c483741526]{margin:unset;width:1.25rem;height:1.25rem}.gc-selector-button_main[_ngcontent-ng-c483741526] .gc-language-icon[_ngcontent-ng-c483741526] svg[_ngcontent-ng-c483741526]{margin:unset;width:100%;height:100%}.gc-selector-button_main[_ngcontent-ng-c483741526] .gc-chevron[_ngcontent-ng-c483741526]{margin:unset;max-height:unset;width:2.75rem;height:2.75rem}.gc-selector-button_main[_ngcontent-ng-c483741526] .gc-chevron[_ngcontent-ng-c483741526] svg[_ngcontent-ng-c483741526]{width:100%;height:100%;transition:all .3s}.gc-selector-button_main.selected[_ngcontent-ng-c483741526] .gc-chevron[_ngcontent-ng-c483741526] svg[_ngcontent-ng-c483741526]{transform:rotate(-180deg)}</style><style>[_nghost-ng-c2504607953]{display:block;line-height:0}.gc-button-icon[_ngcontent-ng-c2504607953]:focus-visible{position:relative}.gc-button-icon[_ngcontent-ng-c2504607953]:focus-visible:before{content:"";position:absolute;inset:-.25rem;border-radius:inherit;border:2px solid #ff6c2e;background-color:transparent;pointer-events:none}.gc-button-icon[_ngcontent-ng-c2504607953]:disabled, .gc-button-icon.disabled[_ngcontent-ng-c2504607953]{pointer-events:none;cursor:default}.gc-button-icon.gc-bg_static-subtle[_ngcontent-ng-c2504607953]:hover svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953]{stroke:#150c18}.gc-button-icon.gc-bg_static-subtle[_ngcontent-ng-c2504607953]:active svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953]{stroke:#29212b}.gc-button-icon.gc-bg_static-subtle[_ngcontent-ng-c2504607953]:focus-visible svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953]{stroke:#403842}.gc-button-icon.gc-bg_static-subtle.selected[_ngcontent-ng-c2504607953] svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953]{stroke:#150c18}.gc-button-icon.gc-bg_static-subtle[_ngcontent-ng-c2504607953]:disabled svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953], .gc-button-icon.gc-bg_static-subtle.disabled[_ngcontent-ng-c2504607953] svg[_ngcontent-ng-c2504607953] path[_ngcontent-ng-c2504607953]{stroke:#b8b8b8}</style><style>.gc-link[_ngcontent-ng-c1021007643]{align-items:center;vertical-align:bottom}.gc-link[_ngcontent-ng-c1021007643]:focus-visible{outline:2px solid #ff6c2e;border-radius:.75rem}.gc-link[_ngcontent-ng-c1021007643]:disabled, .gc-link.disabled[_ngcontent-ng-c1021007643]{pointer-events:none;cursor:default}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]{color:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:hover, .gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:focus-visible{color:#d64000}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:active{color:#ad3400}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ad3400}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ad3400}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ad3400}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ad3400}.gc-link.gc-link_primary.selected[_ngcontent-ng-c1021007643]{color:#ff4c00}.gc-link.gc-link_primary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_primary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_primary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_primary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_primary.disabled[_ngcontent-ng-c1021007643]{color:#ffcdb7}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ffcdb7}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ffcdb7}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ffcdb7}.gc-link.gc-link_primary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ffcdb7}.gc-link.gc-link_primary.dark[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_primary.dark.disabled[_ngcontent-ng-c1021007643]{color:#852800}.gc-link.gc-link_primary.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#852800}.gc-link.gc-link_primary.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#852800}.gc-link.gc-link_primary.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#852800}.gc-link.gc-link_primary.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_primary.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#852800}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]{color:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:hover{color:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:focus-visible{color:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:active{color:#d64000}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_secondary.selected[_ngcontent-ng-c1021007643]{color:#ff4c00}.gc-link.gc-link_secondary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_secondary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_secondary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_secondary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_secondary.disabled[_ngcontent-ng-c1021007643]{color:#b8b8b8}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_secondary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_secondary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_secondary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_secondary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_secondary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]{color:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:hover{color:#150c18}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#150c18}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#150c18}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:focus-visible{color:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:active{color:#d64000}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_tertiary.selected[_ngcontent-ng-c1021007643]{color:#ff4c00}.gc-link.gc-link_tertiary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_tertiary.disabled[_ngcontent-ng-c1021007643]{color:#b8b8b8}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_tertiary[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]{color:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:hover{color:#fff}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#fff}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#fff}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:focus-visible{color:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#e6e6e6}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:active{color:#d64000}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#d64000}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#d64000}.gc-link.gc-link_tertiary.dark.selected[_ngcontent-ng-c1021007643]{color:#ff4c00}.gc-link.gc-link_tertiary.dark.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.dark.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.dark.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_tertiary.dark.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_tertiary.dark.disabled[_ngcontent-ng-c1021007643]{color:#5e5760}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#5e5760}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#5e5760}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#5e5760}.gc-link.gc-link_tertiary.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_tertiary.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#5e5760}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]{color:#403842}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#403842}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#403842}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:hover, .gc-link.gc-link_subtle.selected[_ngcontent-ng-c1021007643]{color:#150c18}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#150c18}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#150c18}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:active, .gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:focus-visible{color:#29212b}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#29212b}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#29212b}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_subtle.disabled[_ngcontent-ng-c1021007643]{color:#b8b8b8}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#b8b8b8}.gc-link.gc-link_subtle[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#b8b8b8}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]{color:#e6e6e6}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#e6e6e6}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#e6e6e6}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:hover, .gc-link.gc-link_subtle.dark.selected[_ngcontent-ng-c1021007643]{color:#fff}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#fff}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:hover [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.selected[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#fff}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:hover .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.selected[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:active, .gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:focus-visible{color:#f5f5f5}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#f5f5f5}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:active [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:focus-visible [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#f5f5f5}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:active .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:focus-visible .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#ff4c00}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:disabled, .gc-link.gc-link_subtle.dark.disabled[_ngcontent-ng-c1021007643]{color:#5e5760}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#5e5760}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:disabled [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.disabled[_ngcontent-ng-c1021007643] [_ngcontent-ng-c1021007643]:not(.gc-flex-order_1) svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#5e5760}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[stroke][_ngcontent-ng-c1021007643]{stroke:#5e5760}.gc-link.gc-link_subtle.dark[_ngcontent-ng-c1021007643]:disabled .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643], .gc-link.gc-link_subtle.dark.disabled[_ngcontent-ng-c1021007643] .gc-flex-order_1[_ngcontent-ng-c1021007643] svg[_ngcontent-ng-c1021007643] *[fill][_ngcontent-ng-c1021007643]{fill:#5e5760}</style><style>[_nghost-ng-c436229026]{display:block;font-size:.9375rem}.gc-link[_ngcontent-ng-c436229026]:not(.gc-link-arrow){font-weight:500}.gc-expandable-menu-item[_ngcontent-ng-c436229026]{cursor:pointer;padding:.5rem .75rem;font-weight:550;-webkit-tap-highlight-color:transparent}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-chevron-icon[_ngcontent-ng-c436229026]{display:block;margin-left:.5rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-chevron-icon[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{transition:transform .3s}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026]{cursor:pointer}@media (min-width: 1129px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026]:hover{color:#ff4c00}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{transform:rotate(0);transition:.3s all ease-in-out}@media (min-width: 1129px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title.active[_ngcontent-ng-c436229026]{color:#ff4c00}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title.active[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{transform:rotate(-180deg);transition:.3s all ease-in-out}.gc-expandable-menu-item-dark[_ngcontent-ng-c436229026] > .gc-link_primary[_ngcontent-ng-c436229026]{color:#fff}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026]{display:flex;flex-direction:column;position:absolute;width:100vw;max-width:100%;left:0;top:44px;bottom:0;pointer-events:none;height:100vh;animation:_ngcontent-ng-c436229026_opacityAnimation .15s ease-in-out;animation-fill-mode:both;cursor:default}@keyframes _ngcontent-ng-c436229026_opacityAnimation{0%{opacity:0}to{opacity:1}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-backdrop[_ngcontent-ng-c436229026]{flex:1;background:rgba(0,0,0,.8)}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-indentation-section[_ngcontent-ng-c436229026]{pointer-events:all;height:2rem;min-height:2rem;width:100%}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026]{pointer-events:all}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-content_height-1[_ngcontent-ng-c436229026]{min-height:25.5rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-content_height-2[_ngcontent-ng-c436229026]{min-height:32rem}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026]{min-height:unset}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-expandable-section-inner[_ngcontent-ng-c436229026]{border-top:1px solid #cecbcf;background:#ffffff}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-content-wrapper[_ngcontent-ng-c436229026]{position:relative;height:100%}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-content-wrapper[_ngcontent-ng-c436229026]{height:unset}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu-bg[_ngcontent-ng-c436229026], .gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{position:absolute;width:calc(100% - 16.3rem);height:100%;top:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{display:none;padding:1.5rem;width:calc(100% - 16.3rem);left:16.3rem;border-left:1px solid #cecbcf;z-index:11;height:100%;overflow:auto}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026]{margin:auto 0 .5rem;padding:2rem 0 0;border-top:1px solid #cecbcf}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026] .gc-text[_ngcontent-ng-c436229026]{color:#251b29;display:flex;align-items:center;text-decoration:none;line-height:120%;letter-spacing:-.01563rem;cursor:pointer}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026] .gc-text[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026] path[stroke][_ngcontent-ng-c436229026]{stroke:#251b29}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026] .gc-text[_ngcontent-ng-c436229026]:hover{color:#ff4c00}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026] .gc-text[_ngcontent-ng-c436229026]:hover svg[_ngcontent-ng-c436229026] path[stroke][_ngcontent-ng-c436229026]{stroke:#ff4c00}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{padding:1.5rem 0 4rem;width:16.3rem;max-height:100%;overflow:auto}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-close[_ngcontent-ng-c436229026]{position:absolute;top:.5rem;right:.5rem;cursor:pointer;z-index:14}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-close[_ngcontent-ng-c436229026] svg{width:2rem;height:2rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-close[_ngcontent-ng-c436229026] svg path[stroke]{stroke:#4d4d4d}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{padding:.81rem 1.25rem;border-radius:624.9375rem;display:flex;align-items:center;box-sizing:border-box;margin-right:1.5rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-link[_ngcontent-ng-c436229026]{width:100%;display:flex;align-items:center}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-menu-item-arrow[_ngcontent-ng-c436229026]{display:block;margin-left:auto}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{cursor:pointer}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{cursor:default}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{background-color:#e2e1e3}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{display:flex;flex-direction:column}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]:hover .gc-menu-item[_ngcontent-ng-c436229026]{background-color:#e2e1e3}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026]{font-size:.75rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem;color:#5b525e;margin-bottom:1.5rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026] path[stroke][_ngcontent-ng-c436229026]{stroke:#161616}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{z-index:14;width:72rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{width:100%;display:grid;grid-template-columns:repeat(4,1fr);gap:1.5rem}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{display:flex;flex-direction:column;gap:0}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{cursor:auto;width:16.3rem}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{width:100%}}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]:hover .gc-menu-item[_ngcontent-ng-c436229026], .gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{background-color:transparent}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{display:flex;flex-direction:column;align-items:flex-start;padding:0}.gc-expandable-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-chevron-icon[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{transform:rotate(180deg)}@media (max-width: 1128px){.gc-content-wrapper[_ngcontent-ng-c436229026]{height:unset}.gc-expandable-menu-item[_ngcontent-ng-c436229026]{padding:.63rem 0;height:auto;display:block}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026]{font-size:1.125rem;font-style:normal;font-weight:550;line-height:120%;letter-spacing:-.01563rem;display:flex;align-items:center;position:relative}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026] .gc-hide-desktop[_ngcontent-ng-c436229026]{position:absolute;right:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-menu-item-title[_ngcontent-ng-c436229026] .gc-hide-desktop[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{width:2.75rem;height:2.75rem}.gc-expandable-menu-item-dark[_ngcontent-ng-c436229026] > .gc-link_primary[_ngcontent-ng-c436229026]{color:#251b29}.gc-expandable-menu-item[_ngcontent-ng-c436229026]:hover .gc-expandable-section[_ngcontent-ng-c436229026]{display:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026]:hover .gc-chevron-icon[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{transform:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026]{top:.62rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{padding:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026]{position:relative;display:flex;z-index:12;height:100%}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026]{min-height:unset;position:relative;display:block}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{flex-direction:column}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{width:100%}}@media (max-width: 1128px) and (max-width: 577px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active.gc-one-level-menu[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{padding-bottom:0}}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{border-bottom:1px solid #f4f3f4}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu_last[_ngcontent-ng-c436229026]{border-bottom:none;padding-bottom:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-close[_ngcontent-ng-c436229026]{display:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{padding:.5rem 0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{background-color:transparent}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item.gc-active[_ngcontent-ng-c436229026] .gc-child-menu[_ngcontent-ng-c436229026]{display:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]:hover .gc-menu-item[_ngcontent-ng-c436229026]{background-color:transparent}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]:hover .gc-child-menu[_ngcontent-ng-c436229026]:not(.active){display:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-child-menu.active[_ngcontent-ng-c436229026]{display:flex!important;flex-direction:column;justify-content:flex-start;background:#ffffff;position:fixed;top:6.2rem;left:0;bottom:0;z-index:13;width:100%;height:calc(100% - 6.5rem)}}@media (max-width: 1128px) and (max-width: 576px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-child-menu.active[_ngcontent-ng-c436229026]{top:7.5rem;height:calc(100% - 7rem)}}@media (max-width: 1128px){.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-child-menu.active[_ngcontent-ng-c436229026] .gc-child-menu-more[_ngcontent-ng-c436229026], .gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-indentation-section[_ngcontent-ng-c436229026], .gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-backdrop[_ngcontent-ng-c436229026], .gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-child-menu-bg[_ngcontent-ng-c436229026]{display:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026]{background:transparent;height:unset;box-shadow:none}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026]{width:100%;padding:1rem 0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026]{padding:.75rem 0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026]{padding:0;border-radius:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026]{width:100%;padding-right:4rem;display:flex;align-items:center}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026]:hover{color:#251b29}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026] .gc-hide-desktop[_ngcontent-ng-c436229026]{width:2.75rem;height:2.75rem;display:flex;align-items:center;justify-content:center;position:absolute;right:0}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-item[_ngcontent-ng-c436229026] .gc-menu-item[_ngcontent-ng-c436229026] .gc-menu-item-main-title[_ngcontent-ng-c436229026] .gc-hide-desktop[_ngcontent-ng-c436229026] svg[_ngcontent-ng-c436229026]{width:1.5rem;height:1.5rem}.gc-expandable-menu-item[_ngcontent-ng-c436229026] .gc-expandable-section.active[_ngcontent-ng-c436229026] .gc-expandable-section-content[_ngcontent-ng-c436229026] .gc-parent-menu[_ngcontent-ng-c436229026] .gc-parent-menu-title[_ngcontent-ng-c436229026]{display:none}.moveMenu[_ngcontent-ng-c436229026] .gc-child-menu.active[_ngcontent-ng-c436229026]{top:2.5rem!important}}</style><style>[_nghost-ng-c1885185227]{display:inline-block;vertical-align:middle;height:32px}[_nghost-ng-c1885185227] svg[_ngcontent-ng-c1885185227]{width:100%;height:100%}.logo-variant_dark[_ngcontent-ng-c1885185227] path[_ngcontent-ng-c1885185227]{fill:#251b29}.logo-variant_orange[_ngcontent-ng-c1885185227] path[_ngcontent-ng-c1885185227]{fill:#ff4c00}.logo-variant_beige[_ngcontent-ng-c1885185227] path[_ngcontent-ng-c1885185227]{fill:#ffc090}.logo-variant_white[_ngcontent-ng-c1885185227] path[_ngcontent-ng-c1885185227]{fill:#fff}.logo-variant-dark-new[_ngcontent-ng-c1885185227] > path[_ngcontent-ng-c1885185227]{fill:#251b29}</style><script>window['ScullyIO']='generated';</script> <script type="text/javascript" id="scully-plugin-discount-flash-prevention"> function capt (ev) { if (document.documentElement.scrollTop === 0) { document.documentElement.scrollTop = window['ScullyIO-scrollPosition']; } window['ScullyIO-scrollPosition'] = document.documentElement.scrollTop; document.addEventListener("AngularReady", detach); }; function detach() { window.removeEventListener('scroll', capt); document.removeEventListener("AngularReady", detach); }; window.addEventListener('scroll', capt); window.addEventListener('AngularReady', scullyDiscountFlashPreventionContentScript); function scullyDiscountFlashPreventionContentScript(){ document.documentElement.scrollTop = window['ScullyIO-scrollPosition']; window.removeEventListener('scroll', capt); document.body.classList.add('loaded'); const tempAppRoot = document.querySelector('app-root-scully'); tempAppRoot.parentNode.removeChild(tempAppRoot); window.removeEventListener('AngularReady', scullyDiscountFlashPreventionContentScript); window.dispatchEvent(new Event('FlashPreventionSwitchDone', { bubbles: true, cancelable: false })) } </script> <style type="text/css"> body:not(.loaded) app-root { display:none; } body:not(.loaded) app-root-scully { display:inherit; } body.loaded app-root { display:inherit; } body.loaded app-root-scully { display:none; } </style> </head> <body scully-version="0.0.0"> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PXQB4BG" height="0" width="0" style="display: none; visibility: hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <app-root></app-root><app-root-scully ng-version="16.2.12"><router-outlet></router-outlet><gcore-site _nghost-ng-c1233367356=""><gcore-header _ngcontent-ng-c1233367356="" _nghost-ng-c4015229655="" class="gc-old-styles"><gcore-modal _ngcontent-ng-c4015229655="" _nghost-ng-c1288768764=""><!----><!----></gcore-modal><gcore-modal _ngcontent-ng-c4015229655="" _nghost-ng-c1288768764=""><!----><!----></gcore-modal><!----><!----><div _ngcontent-ng-c4015229655="" class="gc-header-wrapper"><div _ngcontent-ng-c4015229655="" class="gc-top-banner gc-top-banner_default"><div _ngcontent-ng-c4015229655="" class="gc-content-wrapper"><div _ngcontent-ng-c4015229655="" class="gc-promo-head gc-flex gc-flex-v-center"><div _ngcontent-ng-c4015229655="" class="gc-promo-head-inner"><span _ngcontent-ng-c4015229655="" class="gc-promo-head-title gc-m-right_x-small">Radar has landed - discover the latest DDoS attack trends. Get ahead, stay protected.</span><a _ngcontent-ng-c4015229655="" target="_blank" tabindex="0" gcoreanalyticsevent="" class="gc-link gc-link_contrast-primary gc-promo-link" href="https://gcore.com/library/gcore-radar-ddos-attack-trends-q3-q4-2024">Get the report <svg-icon _ngcontent-ng-c4015229655="" src="assets/icons/header-new/arrow-right.svg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#5B525E" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m19 12-6-6m6 6-6 6m6-6H5" _ngcontent-ng-c4015229655=""></path></svg></svg-icon></a><!----><!----></div></div><div _ngcontent-ng-c4015229655="" class="gc-top-banner-menu gc-flex gc-flex-v-center gc-mobile-hide"><a _ngcontent-ng-c4015229655="" tabindex="0" gcoreanalyticsevent="" class="gc-link gc-link_contrast-primary gc-desktop-show" href="/emergency-ddos-protection">Under attack?</a><button _ngcontent-ng-c4015229655="" tabindex="0" class="gc-link gc-link_contrast-primary gc-desktop-show"> Log in </button><!----><gcore-language-selector _ngcontent-ng-c4015229655="" position="bottom" darktheme="mixed" class="gc-display-md_none" _nghost-ng-c483741526=""><div _ngcontent-ng-c483741526="" gcoreclickoutside="" class="gc-language-selector"><button _ngcontent-ng-c483741526="" class="gc-selector-button gc-selector-button_main gc-button gc-bg_action-tertiary gc-width_full disabled dark mixed"><div _ngcontent-ng-c483741526="" class="gc-flex gc-align-items_center"><svg-icon _ngcontent-ng-c483741526="" src="assets/icons/header-new/globe-grid.svg" class="gc-icon gc-language-icon gc-display_inline-block gc-icon_primary gc-text-vertical_center dark"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c483741526="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M17.083 7.529a7.503 7.503 0 0 0-14.166 0m14.166 0c.27.774.417 1.605.417 2.471 0 .866-.147 1.697-.417 2.471m0-4.942H2.917m0 0A7.489 7.489 0 0 0 2.5 10c0 .866.147 1.697.417 2.471m0 0a7.503 7.503 0 0 0 14.166 0m-14.166 0h14.166" _ngcontent-ng-c483741526=""></path><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M10 17.5c4.142-4.142 4.142-10.858 0-15-4.142 4.142-4.142 10.858 0 15Z" _ngcontent-ng-c483741526=""></path></svg></svg-icon><span _ngcontent-ng-c483741526="" class="gc-text_primary gc-text-vertical_center dark gc-label_xs">EN</span></div><!----></button><!----></div></gcore-language-selector></div></div></div><div _ngcontent-ng-c4015229655="" class="gc-header_default gc-main-header"><div _ngcontent-ng-c4015229655="" class="gc-content-wrapper"><a _ngcontent-ng-c4015229655="" aria-label="Gcore" routerlink="./" tabindex="0" href="/"><gcore-logo _ngcontent-ng-c4015229655="" class="logo-svg" _nghost-ng-c1885185227=""><svg _ngcontent-ng-c1885185227="" width="128" height="32" viewBox="0 0 128 32" fill="none" xmlns="http://www.w3.org/2000/svg" class="logo-variant_orange"><path _ngcontent-ng-c1885185227="" fill-rule="evenodd" clip-rule="evenodd" d="M27.4271 16C27.4271 24.8361 20.2794 32 11.4631 32C7.90167 32 4.61184 30.8306 1.9567 28.8556C2.41125 29.1111 2.87962 29.3416 3.36188 29.55C5.18832 30.3389 7.15612 30.7472 9.14609 30.7472C12.8516 30.7472 16.4187 29.3416 19.1347 26.8195C21.8508 24.2972 23.5193 20.8389 23.802 17.1361C23.8409 16.7862 23.8629 16.4361 23.8685 16.0861C23.8685 15.6388 23.8325 15.1222 23.7853 14.65C23.7826 14.6056 23.7798 14.5583 23.7771 14.5139C23.7771 14.4611 23.7742 14.4083 23.7687 14.3583L23.7549 14.3722C23.6884 13.7583 23.6191 13.2861 23.6191 13.2861H12.0368L11.1361 14.975L9.06848 18.8917H17.821C17.4967 19.8612 17.0117 20.7722 16.3881 21.5833C15.5372 22.7 14.4425 23.6028 13.1842 24.2251C11.9287 24.8472 10.5457 25.1723 9.14331 25.1694C8.07072 25.1694 7.00646 24.975 6.00039 24.6027C4.24046 23.9584 2.72166 22.789 1.64907 21.25C0.57648 19.7084 0 17.8778 0 16C0 14.7972 0.235582 13.6028 0.695657 12.4917C1.15573 11.3806 1.82921 10.3694 2.67732 9.51666C3.5254 8.66667 4.53425 7.98888 5.64563 7.53056C6.75702 7.07223 7.94601 6.83334 9.14609 6.83334C11.0834 6.83056 12.9736 7.44723 14.5367 8.59445L15.7368 6.34166L17.1669 3.63334C14.7806 2.075 11.9925 1.24722 9.14331 1.25C6.62398 1.25 4.17116 1.9 2.00105 3.10556C4.65342 1.15556 7.92383 0 11.4631 0C20.2794 0 27.4271 7.16388 27.4271 16Z"></path><path _ngcontent-ng-c1885185227="" d="M70.7826 19.6361C70.2195 20.3118 69.5131 20.8546 68.7122 21.2153C67.9987 21.5304 67.2223 21.688 66.4423 21.6845C65.4456 21.702 64.4592 21.4604 63.5814 20.9807C63.5499 20.9632 63.522 20.9422 63.4905 20.9212C62.707 20.4694 62.0599 19.8112 61.6194 19.0164C61.1401 18.1375 60.8988 17.1534 60.9164 16.1521C60.8988 15.1541 61.1401 14.1667 61.6194 13.2878C62.0599 12.4964 62.7035 11.8381 63.4905 11.3829C63.522 11.3654 63.5499 11.3409 63.5814 11.3234C64.4592 10.8437 65.442 10.6021 66.4423 10.6196C67.2257 10.6126 67.9987 10.7702 68.7156 11.0818L70.342 8.02146C70.342 8.02146 70.3175 8.00745 70.3034 8.00045C69.02 7.46472 67.6384 7.19509 66.2464 7.21259C64.7076 7.19509 63.1896 7.53474 61.8012 8.20004C61.6857 8.25606 61.5634 8.29808 61.448 8.36111C60.0595 9.09293 58.8984 10.1959 58.0939 11.5475C57.272 12.9411 56.8489 14.5343 56.8733 16.1521C56.8489 17.7697 57.272 19.3629 58.0939 20.7565C58.8984 22.1047 60.0595 23.2078 61.448 23.9396C61.5634 24.0025 61.6857 24.0446 61.8012 24.1006C63.1792 24.7624 64.69 25.1021 66.2185 25.0879C67.6139 25.109 68.999 24.8395 70.286 24.2967C70.3034 24.2896 70.3175 24.2792 70.3349 24.2722C71.5031 23.7644 72.5348 22.9871 73.3427 21.9997L70.7791 19.6292L70.7826 19.6361Z"></path><path _ngcontent-ng-c1885185227="" d="M79.18 23.9291C77.781 23.1937 76.6129 22.0872 75.8014 20.7321C74.9795 19.3491 74.5564 17.7629 74.5808 16.1521C74.5564 14.5414 74.9795 12.9552 75.8014 11.5721C76.6129 10.217 77.781 9.11052 79.18 8.3752C80.6734 7.58734 82.3381 7.19167 84.0275 7.21268C85.7098 7.18466 87.3745 7.58384 88.8609 8.3717C90.2564 9.11052 91.4246 10.217 92.2394 11.5686C93.0684 12.9517 93.495 14.5379 93.4741 16.1486C93.495 17.7593 93.0684 19.3456 92.2394 20.7287C91.4246 22.0803 90.2564 23.1868 88.8609 23.9255C87.3745 24.7135 85.7098 25.1127 84.0275 25.088C82.3417 25.1127 80.6734 24.7135 79.18 23.9255V23.9291ZM86.7869 20.9773C87.6019 20.515 88.2734 19.8358 88.7245 19.0128C89.2036 18.134 89.445 17.1501 89.4275 16.1486C89.445 15.1508 89.2036 14.1633 88.7245 13.2844C88.2734 12.4615 87.6019 11.7822 86.7869 11.32C85.944 10.8473 84.9928 10.6022 84.024 10.6162C83.0587 10.6022 82.1039 10.8438 81.261 11.32C80.446 11.7822 79.7745 12.4615 79.3234 13.2844C78.8443 14.1633 78.6029 15.1472 78.6204 16.1486C78.6029 17.1466 78.8443 18.134 79.3234 19.0128C79.7745 19.8358 80.446 20.515 81.261 20.9773C82.1039 21.4536 83.0551 21.6951 84.024 21.6812C84.9892 21.6951 85.944 21.4536 86.7869 20.9773Z"></path><path _ngcontent-ng-c1885185227="" d="M107.481 24.794L104.152 19.9793H100.476V24.794H96.4818V7.51025H103.952C105.32 7.47875 106.677 7.73786 107.936 8.2771C108.996 8.73229 109.902 9.48863 110.538 10.4516C111.164 11.4495 111.482 12.6085 111.451 13.785C111.482 14.9616 111.161 16.117 110.528 17.1045C109.881 18.0605 108.968 18.8028 107.901 19.2404L111.773 24.7974H107.481V24.794ZM106.47 11.5475C105.677 10.9768 104.708 10.7002 103.735 10.7702H100.479V16.7929H103.735C104.711 16.8593 105.684 16.5827 106.47 16.0015C106.785 15.7284 107.034 15.3852 107.198 15.0001C107.359 14.6149 107.432 14.1982 107.411 13.7815C107.436 13.3613 107.366 12.9412 107.202 12.556C107.041 12.1673 106.789 11.8242 106.474 11.5475H106.47Z"></path><path _ngcontent-ng-c1885185227="" d="M127.973 21.5865V24.7974H114.605V7.51025H127.651V10.7212H118.575V14.4748H126.591V17.5877H118.575V21.5865H127.969H127.973Z"></path><path _ngcontent-ng-c1885185227="" d="M49.174 19.6325C48.611 20.3084 47.9045 20.8511 47.1037 21.2118C46.3901 21.527 45.6137 21.6844 44.8337 21.681C43.837 21.6985 42.8507 21.4568 41.9729 20.9771C41.9414 20.9597 41.9134 20.9386 41.8819 20.9176C41.0985 20.466 40.4514 19.8077 40.0109 19.0128C39.5316 18.1339 39.2903 17.15 39.3078 16.1486C39.2903 15.1505 39.5316 14.1631 40.0109 13.2843C40.4514 12.4929 41.095 11.8346 41.8819 11.3794C41.9134 11.3619 41.9414 11.3374 41.9729 11.3199C42.8507 10.8402 43.8334 10.5986 44.8337 10.6161C45.6172 10.6091 46.3901 10.7666 47.1071 11.0783L48.7335 8.01793C48.7335 8.01793 48.709 8.00391 48.6949 7.99691C47.4114 7.46117 46.0299 7.19156 44.6379 7.21257C43.0991 7.19506 41.5811 7.53471 40.1927 8.2C40.0772 8.25604 39.9549 8.29804 39.8395 8.36108C38.451 9.0929 37.2898 10.1959 36.4854 11.5475C35.6635 12.9376 35.2403 14.5343 35.2648 16.152C35.2403 17.7697 35.6635 19.363 36.4854 20.7566C37.2898 22.1046 38.451 23.2076 39.8395 23.9394C39.9549 24.0025 40.0772 24.0444 40.1927 24.1005C41.5707 24.7623 43.0815 25.1019 44.61 25.088C46.0054 25.109 47.3904 24.8393 48.6775 24.2967C48.6949 24.2896 48.709 24.2791 48.7264 24.2721C49.8946 23.7644 50.9263 22.9871 51.7342 21.9996L49.1706 19.629L49.174 19.6325Z"></path><path _ngcontent-ng-c1885185227="" d="M53.9656 15.6549L50.4751 15.6689C50.5241 16.5478 50.3738 17.4266 50.0345 18.2391C49.7231 18.9569 49.265 19.6011 48.6915 20.1298C48.4082 20.4029 48.1038 20.6516 47.7716 20.8581C48.2087 21.9682 48.5935 23.0011 48.8034 24.1846C49.5764 23.768 50.3142 23.4389 50.9578 22.8295C51.9931 21.8912 52.7135 20.6971 53.287 19.4225C53.2941 19.4051 53.2975 19.3875 53.3046 19.3735C53.8152 18.2041 54.0426 16.933 53.9621 15.6584L53.9656 15.6549Z"></path><path _ngcontent-ng-c1885185227="" d="M53.9831 15.2312L53.9655 15.6549L52.2553 18.7327H43.2179L45.0471 15.2312H53.9831Z"></path></svg></gcore-logo></a><!----><!----><div _ngcontent-ng-c4015229655="" class="gc-flex gc-flex-v-center gc-hide-desktop gc-main-header-mobile"><button _ngcontent-ng-c4015229655="" tabindex="0" class="gc-search-button gc-text-color_primary"><svg-icon _ngcontent-ng-c4015229655="" src="assets/icons/header-new/search.svg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m20 20-4.05-4.05m0 0a7 7 0 1 0-9.9-9.9 7 7 0 0 0 9.9 9.9Z" _ngcontent-ng-c4015229655=""></path></svg></svg-icon></button><button _ngcontent-ng-c4015229655="" gcoreanalyticsevent="" tabindex="0" class="gc-button gc-main-button-mobile gc-button_primary"> Sign up for free </button><button _ngcontent-ng-c4015229655="" aria-label="link menu" tabindex="0" class="gc-menu-button gc-m-left_x-small"><svg-icon _ngcontent-ng-c4015229655="" class="gc-inherit-color"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 15h20m-20 7h20m-20 7h20" _ngcontent-ng-c4015229655=""></path></svg></svg-icon></button></div><div _ngcontent-ng-c4015229655="" class="gc-main-menu"><div _ngcontent-ng-c4015229655="" class="gc-flex gc-main-menu-inner-wrapper gc-flex-v-center"><div _ngcontent-ng-c4015229655="" class="gc-main-menu-list"><div _ngcontent-ng-c4015229655="" class="gc-flex gc-main-menu-list-inner gc-flex-v-center"><gcore-expandable-menu-item _ngcontent-ng-c4015229655="" _nghost-ng-c436229026=""><div _ngcontent-ng-c436229026="" class="gc-expandable-menu-item gc-expandable-menu-item-default"><p _ngcontent-ng-c436229026="" tabindex="0" class="gc-expandable-menu-item-title"> Products <svg-icon _ngcontent-ng-c436229026="" src="assets/icons/header-new/chevron--down.svg" class="gc-hide-desktop"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c436229026="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c436229026=""></path></svg></svg-icon></p><!----></div></gcore-expandable-menu-item><gcore-expandable-menu-item _ngcontent-ng-c4015229655="" _nghost-ng-c436229026=""><div _ngcontent-ng-c436229026="" class="gc-expandable-menu-item gc-expandable-menu-item-default"><p _ngcontent-ng-c436229026="" tabindex="0" class="gc-expandable-menu-item-title"> Solutions <svg-icon _ngcontent-ng-c436229026="" src="assets/icons/header-new/chevron--down.svg" class="gc-hide-desktop"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c436229026="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c436229026=""></path></svg></svg-icon></p><!----></div></gcore-expandable-menu-item><div _ngcontent-ng-c4015229655="" class="gc-link-menu-item gc-p-top_x-small gc-p-bottom_x-small gc-p-left_small gc-p-right_small gc-flex gc-flex-v-center"><a _ngcontent-ng-c4015229655="" tabindex="0" class="gc-link gc-link_primary gc-flex gc-flex-h-space-between gc-flex-v-center" href="/pricing">Pricing</a></div><gcore-expandable-menu-item _ngcontent-ng-c4015229655="" _nghost-ng-c436229026=""><div _ngcontent-ng-c436229026="" class="gc-expandable-menu-item gc-expandable-menu-item-default"><p _ngcontent-ng-c436229026="" tabindex="0" class="gc-expandable-menu-item-title"> Resources <svg-icon _ngcontent-ng-c436229026="" src="assets/icons/header-new/chevron--down.svg" class="gc-hide-desktop"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c436229026="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c436229026=""></path></svg></svg-icon></p><!----></div></gcore-expandable-menu-item><gcore-expandable-menu-item _ngcontent-ng-c4015229655="" _nghost-ng-c436229026=""><div _ngcontent-ng-c436229026="" class="gc-expandable-menu-item gc-expandable-menu-item-default"><p _ngcontent-ng-c436229026="" tabindex="0" class="gc-expandable-menu-item-title"> Partners <svg-icon _ngcontent-ng-c436229026="" src="assets/icons/header-new/chevron--down.svg" class="gc-hide-desktop"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c436229026="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c436229026=""></path></svg></svg-icon></p><!----></div></gcore-expandable-menu-item><gcore-expandable-menu-item _ngcontent-ng-c4015229655="" _nghost-ng-c436229026=""><div _ngcontent-ng-c436229026="" class="gc-expandable-menu-item gc-expandable-menu-item-default"><p _ngcontent-ng-c436229026="" tabindex="0" class="gc-expandable-menu-item-title"> Why Gcore <svg-icon _ngcontent-ng-c436229026="" src="assets/icons/header-new/chevron--down.svg" class="gc-hide-desktop"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c436229026="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c436229026=""></path></svg></svg-icon></p><!----></div></gcore-expandable-menu-item></div></div><button _ngcontent-ng-c4015229655="" tabindex="0" class="gc-search-button gc-desktop-show"><svg-icon _ngcontent-ng-c4015229655="" src="assets/icons/header-new/search.svg"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m20 20-4.05-4.05m0 0a7 7 0 1 0-9.9-9.9 7 7 0 0 0 9.9 9.9Z" _ngcontent-ng-c4015229655=""></path></svg></svg-icon></button><div _ngcontent-ng-c4015229655="" class="gc-link-menu-item gc-link-menu-item-bottom gc-hide-desktop"><svg-icon _ngcontent-ng-c4015229655="" class="gc-menu-bottom-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M16.667 9.368c0 3.64-2.63 7.052-6.233 8.072-.282.08-.585.08-.867 0-3.602-1.02-6.233-4.432-6.233-8.072V6.011c0-.676.41-1.286 1.036-1.542l4.053-1.658a4.163 4.163 0 0 1 3.156 0l4.053 1.658a1.667 1.667 0 0 1 1.035 1.542v3.357Z" _ngcontent-ng-c4015229655=""></path><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9.571 8.834a.887.887 0 0 1-1.4-.22L7.858 8A2.806 2.806 0 0 0 7 10.012v.071C7 11.694 8.343 13 10 13s3-1.306 3-2.917c0-.79-.368-1.538-1.001-2.034l-.465-.364c-.471-.37-.8-.881-.935-1.454l-.17-.731a3.244 3.244 0 0 0-.93 2.983l.072.35Z" _ngcontent-ng-c4015229655=""></path></svg></svg-icon><a _ngcontent-ng-c4015229655="" gcoreanalyticsevent="" tabindex="0" class="gc-link" href="/emergency-ddos-protection">Under attack?</a></div><div _ngcontent-ng-c4015229655="" class="gc-link-menu-item gc-link-menu-item-bottom gc-hide-desktop"><svg-icon _ngcontent-ng-c4015229655="" class="gc-menu-bottom-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M16.666 16.667v-.625a3.542 3.542 0 0 0-3.541-3.542h-6.25a3.542 3.542 0 0 0-3.542 3.542v.625M10 9.167A3.333 3.333 0 1 0 10 2.5a3.333 3.333 0 0 0 0 6.667Z" _ngcontent-ng-c4015229655=""></path></svg></svg-icon><button _ngcontent-ng-c4015229655="" tabindex="0" class="gc-link gc-button-link"> Log in </button><!----></div><gcore-language-selector _ngcontent-ng-c4015229655="" position="bottom" class="gc-desktop-hide" _nghost-ng-c483741526=""><div _ngcontent-ng-c483741526="" gcoreclickoutside="" class="gc-language-selector gc-language-selector_mobile-menu"><button _ngcontent-ng-c483741526="" class="gc-selector-button gc-selector-button_main gc-button gc-bg_action-tertiary gc-width_full disabled gc-justify_between"><div _ngcontent-ng-c483741526="" class="gc-flex gc-align-items_center"><svg-icon _ngcontent-ng-c483741526="" src="assets/icons/header-new/globe-grid.svg" class="gc-icon gc-language-icon gc-display_inline-block gc-icon_primary gc-text-vertical_center"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c483741526="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M17.083 7.529a7.503 7.503 0 0 0-14.166 0m14.166 0c.27.774.417 1.605.417 2.471 0 .866-.147 1.697-.417 2.471m0-4.942H2.917m0 0A7.489 7.489 0 0 0 2.5 10c0 .866.147 1.697.417 2.471m0 0a7.503 7.503 0 0 0 14.166 0m-14.166 0h14.166" _ngcontent-ng-c483741526=""></path><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M10 17.5c4.142-4.142 4.142-10.858 0-15-4.142 4.142-4.142 10.858 0 15Z" _ngcontent-ng-c483741526=""></path></svg></svg-icon><span _ngcontent-ng-c483741526="" class="gc-text_primary gc-text-vertical_center gc-label_sm">EN</span></div><svg-icon _ngcontent-ng-c483741526="" src="assets/icons/header-new/chevron--down.svg" class="gc-icon gc-chevron gc-icon_primary"><svg xmlns="http://www.w3.org/2000/svg" width="44" height="44" fill="none" viewBox="0 0 44 44" _ngcontent-ng-c483741526="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M29.2 19 22 26.2 14.8 19" _ngcontent-ng-c483741526=""></path></svg></svg-icon><!----></button><!----></div></gcore-language-selector><div _ngcontent-ng-c4015229655="" class="gc-link-menu-item gc-link-menu-item-bottom gc-hide-desktop"><svg-icon _ngcontent-ng-c4015229655="" class="gc-menu-bottom-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c4015229655="" aria-hidden="true"><path stroke="#171717" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="1.5" d="M14.167 17.085H5.834c-2.5 0-4.167-1.25-4.167-4.167V7.085c0-2.917 1.667-4.167 4.167-4.167h8.333c2.5 0 4.167 1.25 4.167 4.167v5.833c0 2.917-1.667 4.167-4.167 4.167Z" _ngcontent-ng-c4015229655=""></path><path stroke="#171717" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="1.5" d="m14.166 7.5-2.608 2.083c-.858.684-2.267.684-3.125 0L5.833 7.5" _ngcontent-ng-c4015229655=""></path></svg></svg-icon><a _ngcontent-ng-c4015229655="" tabindex="0" class="gc-link" href="/contact-us"> Contact us </a></div><div _ngcontent-ng-c4015229655="" class="gc-flex gc-flex-v-center gc-buttons-block gc-m-left_x-small"><a _ngcontent-ng-c4015229655="" tabindex="0" class="gc-link gc-button-link gc-text_15 gc-text-semibold gc-button" href="/contact-us"> Contact us </a><a _ngcontent-ng-c4015229655="" gcoreanalyticsevent="" tabindex="0" class="gc-button gc-button_primary" target="_blank"> Sign up for free </a></div></div></div></div></div><!----></div><!----></gcore-header><!----><div _ngcontent-ng-c1233367356="" class="gc-page-content-wrapper"><router-outlet _ngcontent-ng-c1233367356=""></router-outlet><gcore-legal _nghost-ng-c2120768899="" class="gc-old-styles"><section _ngcontent-ng-c2120768899="" gcorevisibleonscroll="" class="gc-page-section gc-top-section"><div _ngcontent-ng-c2120768899="" class="gc-content-wrapper gc-top-section-vertical"><h1 _ngcontent-ng-c2120768899="" gcorehighlightedtitle="" class="gc-section-title"> <span class="gc-title-brand">Legal</span> information </h1><gcore-dots-bg _ngcontent-ng-c2120768899="" class="gc-hide-mobile" _nghost-ng-c1195576485=""><div _ngcontent-ng-c1195576485="" class="gc-dots-alignment-right gc-dots-line gc-flex"><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><!----></div><div _ngcontent-ng-c1195576485="" class="gc-dots-alignment-right gc-dots-line gc-flex"><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><!----></div><div _ngcontent-ng-c1195576485="" class="gc-dots-alignment-right gc-dots-line gc-flex"><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><div _ngcontent-ng-c1195576485="" class="gc-dot-wrapper gc-dot-wrapper-"><div _ngcontent-ng-c1195576485="" class="gc-dot gc-dot-"></div></div><!----></div><!----></gcore-dots-bg></div></section><section _ngcontent-ng-c2120768899="" class="gc-page-section gc-tabs-section"><div _ngcontent-ng-c2120768899="" class="gc-content-wrapper"><gcore-sidebar-tabs-list _ngcontent-ng-c2120768899="" class="gc-list-tabs" _nghost-ng-c2661820290=""><!----><!----><button _ngcontent-ng-c2661820290="" role="button" gcoreclickoutside="" class="gc-tabs-dropdown-button gc-desktop-hide"><span _ngcontent-ng-c2661820290="" class="gc-text gc-text_14 gc-text-color_primary">Master Services Agreement</span><svg-icon _ngcontent-ng-c2661820290="" src="/assets/icons/chevron.svg" aria-hidden="true" class="dropdown-chevron gc-inherit-color"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" _ngcontent-ng-c2661820290="" aria-hidden="true"><path stroke="#fff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M12.75 7.5 9 11.25 5.25 7.5" _ngcontent-ng-c2661820290=""></path></svg></svg-icon></button><!----><div _ngcontent-ng-c2661820290=""><ul _ngcontent-ng-c2661820290="" class="gc-tabs-list gc-tabs-list_dropdown gc-tabs-dropdown_closed"><!----><!----><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold active"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Master Services Agreement</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Data Processing Agreement</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Services Specifications</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Service Level Agreements</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Acceptable Use Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Privacy Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Privacy Notice for California Residents</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Copyright Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Cookie Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Service Abuse Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Online Payment, Return &amp; Refund Policy</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Candidate privacy notice</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Reseller Terms</span></div><!----><!----><!----><!----></button></li><li _ngcontent-ng-c2661820290="" class="gc-tabs-list-item"><button _ngcontent-ng-c2661820290="" role="button" class="gc-text gc-text-color_primary gc-text_bold"><div _ngcontent-ng-c2661820290="" class="gc-tabs-list-item-title"><!----><span _ngcontent-ng-c2661820290="">Transparency report</span></div><!----><!----><!----><!----></button></li><!----><li _ngcontent-ng-c2661820290="" class="gc-actions-block"><!----></li></ul><!----></div><div _ngcontent-ng-c2661820290="" class="gc-tab-content"><gcore-tabs-legal-content _ngcontent-ng-c2120768899="" _nghost-ng-c1477537340=""><div _ngcontent-ng-c1477537340=""><div _ngcontent-ng-c1477537340="" class="gc-tabs"><h2 _ngcontent-ng-c1477537340="" class="gc-text_32">Master Services Agreement</h2><!----><div _ngcontent-ng-c1477537340="" class="gc-tabs-content"><div _ngcontent-ng-c1477537340="" class="gc-tabs-table gc-legal-tab-content"><p>Last updated: July 10, 2024 <br> <br> YOU MUST CAREFULLY READ THIS DOCUMENT BEFORE SIGNING, EXECUTING OR OTHERWISE PLACING YOUR ORDER FOR GCORE SERVICES. BY ORDERING OUR SERVICES YOU AGREE TO BE BOUND BY THE LATEST AMENDED VERSION OF THIS AGREEMENT. <br> <br> This Master Services Agreement (“<strong>Agreement</strong>” or “<strong>MSA</strong>”) is entered into between <strong>G-Core Labs S.A.</strong>, incorporated under laws of Luxembourg, established and having its registered office at 2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg (hereinafter referred to as “<strong>Gcore</strong>”), and you, the “<strong>Customer</strong>”, who placed the Service Order or executed a similar document with reference to this Agreement (hereinafter referred to as <em>“Customer”</em>). Gcore and Customer are hereinafter referred to individually as a “<strong>Party</strong>”, or collectively as the “<strong>Parties</strong>”. <br> <br> <br> <br></p> <h4 id="msa_definitions">1. DEFINITIONS </h4> <p><br> “<strong>Acceptable Use Policy</strong>” (AUP) means a policy currently available at <a href="https://gcore.com/legal">https://gcore.com/legal/</a>, as it may be updated by Gсore from time to time. <br> <br> “<strong>Accepted</strong>” or “<strong>Acceptance</strong>” means a Party’s authorized execution and acceptance of a document. <br> <br> “<strong>Affiliate</strong>” means an entity directly or indirectly Controlled by, Controlling or under common Control with a Party, now or in the future. <br> <br> “<strong>Change of Control</strong>” means one or more transactions whereby (a) Control of a Party is transferred, directly or indirectly, whether by operation of law or otherwise, (b) all or substantially all of such Party’s assets or equity securities are acquired by a person, firm or entity or (c) such Party is merged or consolidated with or into another entity; provided, that, in any case, such Party's equity owners of record immediately before such transaction(s) will, immediately after such transaction(s), hold less than 50% of the voting power of the succeeding, acquiring or surviving entity. <br> <br> “<strong>Control</strong>”: an entity will “Control” another entity when it owns more than 50% of the equity or other voting interests, or otherwise has management and operational control. <br> <br> “<strong>Consumer</strong>” means a natural person, who is acting for purposes which are outside business or trade. <br> <br> “<strong>Copyright Policy</strong>” is a policy currently available at <a href="https://gcore.com/legal">https://gcore.com/legal/</a>, as it may be updated by Gсore from time to time. <br> <br> “<strong>Customer Content</strong>” means content, software, data, video or information of Customer or End Users, including third-party content, software, data and equipment, provided or made available to Gcore for storage, delivery or otherwise in connection with Services. <br> <br> “<strong>Customer Data</strong>” includes all data that identifies Customer, or their respective End Users. Customer Data may include Customer name, employee contact information, End User Data, data necessary for account establishment, billing data or content transmission data when such data identifies Customer. <br> <br> “<strong>Days</strong>” means calendar days unless otherwise indicated. <br> <br> “<strong>Defects</strong>” means material failure or deficiency where Services do not meet the requirements of Service Order or any other documents referenced herein. <br> <br> <strong>“Downtime”</strong> means complete unavailability of Services or as otherwise may be defined in the applicable SLA. <br> <br> “<strong>Effective Date</strong>” means a date when this Agreement enters into legal force. <br> <br> “<strong>End User</strong>” means a subscriber, member, user, customer or other visitor of an online site or service owned or operated by Customer. <br> <br> “<strong>End User Data</strong>” includes the End User name, address, contact information, usage, billing or any other data that personally identifies End Users of the Services. <br> <br> “<strong>Fees</strong>” mean fees and charges associated with Services to be performed. <br> <br> “<strong>Free Service Period</strong>” means the period defined in subsection 2.11. <br> <br> “<strong>Initial Subscription Term</strong>” means the term defined in subsection 15.1. <br> <br> “<strong>Intellectual Property Rights</strong>” means all patents, copyrights, trade secrets, trademarks and trade names, goodwill and marketing rights related thereto, works of authorship, inventions, discoveries, improvements, enhancements, methods, processes, formulas, designs, techniques, derivative works, know-how, all other intellectual property or proprietary rights (registered or not) and equivalents or similar forms of protection existing worldwide, and all applications for and registrations in such rights. <br> <br> “<strong>Master Services Agreement</strong>” or “<strong>MSA</strong>” means this agreement concluded between Gcore and Customer. <br> <br> <strong>“MRC”</strong> means all monthly recurring charges. <br> <br> “<strong>Privacy Policy</strong>” is a policy currently available at <a href="https://gcore.com/legal">https://gcore.com/legal/</a>, as it may be updated by Gсore from time to time. <br> <br> “<strong>Renewal Term</strong>” means the term defined in subsection 15.1. <br> <br> “<strong>Quotation</strong>” means a non-binding proposal communicated to Customer, specifying Services to be performed and the associated Fees. <br> <br> “<strong>Scheduled Maintenance</strong>” means that Gcore or any of its subcontractors will from time to time carry out routine maintenance or improvements to the network, software, facilities, servers, network equipment or other technical equipment required for the provision of the Services. <br> <br> “<strong>Service Credit</strong>” means a credit for a Downtime. <br> <br> “<strong>Service Order</strong>” means an online or offline order for Services, which may include service specification, price, quantity and commitment for such Services. <br> <br> “<strong>Service Start Date</strong>” means the Service start date set forth in the applicable Service Order. <br> <br> “<strong>Service Level Agreement</strong>” or “<strong>SLA</strong>” means all service level agreements that we offer with respect to the Services, currently available at <a href="https://gcore.com">https://gcore.com/</a>, as may be updated by Gcore from time to time. <br> <br> “<strong>Services</strong>” means all of the Gcore services as set forth in any applicable Service Order (or as otherwise agreed by the Parties) that Gcore provides to Customer pursuant to this Agreement. <br> <br> “<strong>Services Specification</strong>” means the rights, limitations, restrictions and other service-specific details for particular Services, currently available at <a href="https://gcore.com">https://gcore.com/</a>, as may be updated by Gсore from time to time. <br> <br> “<strong>Subscription Term</strong>” means a period that includes the Initial Subscription Term and the Renewal Terms. <br> <br> “<strong>Taxes</strong>” means any applicable foreign or domestic taxes, tax-like charges, tax-related charges and other charges or surcharges assessed in connection with Services, including all excise, use, sales, value-added and other fees, surcharges and levies. <br> <br> <strong>“Term”</strong> means a period of time during which the Agreement remains in legal effect. <br> <br> <strong>"Third Party Products"</strong> means products (including applications, operating systems, other software, or hardware) developed and owned by a third party and made accessible to the Customer through Gcore, or that the Customer has directly or indirectly obtained from such third party in connection with the Services. <br> <br> <strong>"Website"</strong> means <a href="https://gcore.com">https://gcore.com/</a> or other websites, portals and similar web resources run by Gcore for the purpose of performing Services or managing Customers' accounts. <br> <br></p> <h4 id="msa_services">2. Services</h4> <p><br> 2.1 Gcore will provide Services to Customer as specified in a Service Order, subject to the terms and conditions of this Agreement. The Services can be ordered by requesting a Quotation from Gcore and signing a Service Order form. Customer may also enter into Service Orders by selecting and ordering Services through the Customer’s account on the Website. By ordering such Services online, Customer consents to the prices indicated on the Website. <br> <br> Upon the Customer’s approval of a Quotation, Gcore may accept such an offer by sending a Service Order to the Customer. Gcore may be free to send an Acceptance or not. Gcore will not be bound to provide Services until the applicable Service Order is executed by both Parties. However, if Customer begins using Services before the Service Start Date in an applicable Service Order, the provision and use of such Services nonetheless will be governed by the terms of this Agreement. For the avoidance of doubt, no contract is concluded between the Parties upon the acceptance of the Quotation by the Customer. <br> <br> 2.2 Customer acknowledges that Gcore (a) does not own or control all local circuit links, leased co-location spaces, leased space cross-connects, Internet service providers (ISP) and networks providing connectivity to Gcore, and except as set forth in the SLA, Gcore will not be responsible for performance or non-performance affected by operations within such locations, networks or interconnection points outside Gcore's control, (b) is a mere intermediary (i.e. mere conduit in accordance with article 12 of Directive 2000/31/EC on E-Commerce and the implementing article 60 of Luxembourg E-Commerce Act of 14 August 2000 or similar provisions) for transmission of Customer Content and does not exercise editorial or other control over such materials and (c) will not be responsible for, and expressly disclaims any liability arising from Customer Content or other data accessible on the Internet or for any actions taken on the Internet. <br> <br> 2.3 Gcore may at any time, and without notice, use the services of one or more Affiliates, suppliers or subcontractors in connection with the performance of its obligations under this Agreement, and Customer's obligations to Gcore extend to those parties when acting on Gcore’s behalf. <br> <br> 2.4 To be eligible for a Service Credit under the SLA as defined there, Customer must be in good standing with no delinquent invoices, in addition to any other SLA requirements. <br> <br> 2.5 Given the nature of the Services, Customer, and not Gcore, is solely responsible for (i) all bandwidth abuse, theft or other unauthorized usage or activity occurring on Customer's account (e.g., leeching or hotlinking/direct linking to content), (ii) all resulting Fees and costs, (iii) implementing any monitoring, defensive or protective tools or measures (whether offered by Gcore or a third party) related to the Customer’s account, including backup of Customer Data and Customer Content and (iv) regularly monitoring all usage of bandwidth and Services and other activity on Customer’s account. Gcore makes available to Customer, through the Gcore reporting tools, data regarding Customer's billable usage of bandwidth or Services. However, Gcore is not responsible for notifying Customer of usage or activity patterns occurring on the Customer’s account. <br> <br> 2.6 Gcore may modify the configuration of the Services, provided such modifications are necessary due to technical, economic or regulatory developments or to maintain the quality standard of Services and such modification will not affect the essential characteristic features of Services ordered. In such event, Gcore shall use commercially reasonable efforts to notify Customer prior to any such modification becoming effective. Customer’s continued use of Services following the modification will constitute Customer’s acceptance of the modification. <br> <br> 2.7 Scheduled Maintenance may cause interruptions to the Services in part or as a whole without incurring liability on the part of Gcore. <br> <br> 2.8 Gcore may carry out Scheduled Maintenance which is unlikely to substantially affect the Services at its own discretion and without notice. Insofar as Scheduled Maintenance will likely cause interruptions to the Services in part or as a whole or any substantial problems for the Customer, Gcore will notify Customer at least seven (7) Days in advance or with as much advance notice as reasonably possible in the event that Gcore receives a maintenance notification from an underlying provider. The notification will include time and date, duration and description of any such work. Notwithstanding the foregoing, if Gcore reasonably believes that timely providing such notice would result in an unacceptable risk of a defect, damage or loss of integrity to the Gcore’s network or equipment, Gcore may perform such work and may serve notice to Customer of the need to perform emergency maintenance on the network or equipment with a notice period reasonable under the given the circumstances. <br> <br> 2.9 Irrespective of the actual duration of the usage of a Service by Customer, Gcore charges Customer for the full month of such Service, starting from the calendar month in which such Service was activated. <br> <br> 2.10 For the purposes of this Agreement, one Kbps is equal to 1,000 bits; one Mbps is equal to 1,000 Kbps; one Gbps is equal to 1,000 Mbps etc; one KB is equal to 1,000 bytes; one MB is equal to 1,000 KB; one GB is equal to 1,000 MB; one TB is equal to 1,000 GB; one PB is equal to 1,000 TB etc. <br> <br> 2.11 Gcore may offer trial versions of the Services free of charge for a specified time period (“Free Service Period”). Please note that the Free Service Period shall be applied independently from any other free trials and/or free tariffs which may be offered by Gcore. The Free Service Period will expire at the earlier of (a) the end of the Free Service Period; (b) the start date of Initial Subscription Term; (c) termination of the Agreement and/or suspension of Services; or (d) termination of the Free Service Period by Gcore in its sole discretion. For the avoidance of doubt, any Free Service Period shall not extend Initial Subscription Term or Renewal Term unless otherwise specified in the Service Order or expressly indicated in writing by Gcore. Gcore will have no liability for any harm or damage arising out of or in connection with any use of the Services during the Free Service Period. <br> <br> 2.12 Unless otherwise agreed by Gcore, the Free Service Period is intended exclusively for the personal use of private individuals. After the Free Service Period has expired, all data, including Customer Data and Customer Content may be permanently erased. Without prejudice to any other provision of this Agreement, during the Free Service Period unless permitted by Gcore, the Customer is not allowed to: <br> <br> (a) use any Service for serving video or a disproportionate percentage of pictures, audio files, or other non-HTML content (if applicable); <br> <br> (b) use any Service for commercial or professional purposes; <br> <br> (c) resell and/or engage in any subcontracting of the Services. <br> <br> 2.13 Gcore may at its own discretion and without prior notice change the terms and conditions of the Free Service Period and introduce any restrictions and limitations. <br> <br> 2.14 Subject to specific commitments outlined in the applicable Service Order or Service Specification, Gcore holds no liability for any technical errors, security vulnerabilities, incompatibilities, or instabilities detected in Third Party Products. Moreover, Gcore disclaims any warranties for these Third Party Products. Customer is required to use these Third Party Products in compliance with the terms of the Agreement and applicable terms of such third parties. Specifically, Customer is prohibited from engaging in activities such as decompiling or accessing the source code of Third Party Products. The Customer bears the full risk when employing these Third Party Products and assumes sole responsibility for ensuring their suitability for its requirements and intended purposes. <br> <br> 2.15 Gcore reserves the right to discontinue any Service offered hereunder upon providing the Customer with written notice of at least six (6) months. This right to discontinue a Service is independent of and not limited by any other terms or conditions in this Agreement, including any commitment terms for the Service. <br> <br></p> <h4 id="msa_acceptable_use">3. Acceptable Use</h4> <p><br> 3.1 As between the Parties, Customer is solely responsible for any Customer Content stored, reproduced, displayed or distributed using Services. All use of Services, unless otherwise indicated in a Service Order, is governed by the AUP, which is made a part of this Agreement. <br> <br> 3.2 If Gcore determines, in its sole reasonable discretion, that Customer Content or Customer’s use of Services violates the AUP or otherwise adversely impacts the Services, Gcore reserves the right to take remedial measures including blocking or disabling access. Gcore will use commercially reasonable efforts to limit the measures to the extent necessary to resolve the adverse impact without undue interruption of Services. The Parties will work together in good faith to resolve the problems or issues causing, in whole or part, the adverse impact. <br> <br></p> <h4 id="msa_cooperation_and_customer_obligations">4. Cooperation and Customer Obligations </h4> <p><br> 4.1 For Services to function as intended, Customer must cooperate in good faith with Gcore to configure and enable Services. When Customer elects to send or receive Customer Content using Services, Customer is solely responsible for modifying its content identifiers, consistent with instructions that Gcore provides, to enable Gcore to deliver the selected content. This may include changing the alias information in the Customer’s DNS record so that hostname addresses of page objects resolve to Gcore’s servers. <br> <br> 4.2 Customer acknowledges that the timely and successful performance of Services requires good faith cooperation by the Customer. Therefore, Customer will (a) furnish all information reasonably requested by Gcore, (b) comply with all laws, regulations, orders and statutes which may be applicable to Customer, and (c) timely perform its obligations as necessary to meet any schedule or deadline in the applicable Service Order. In the event that any failure by the Customer to comply with the provisions of this section 4 results in any delay, deficiency or interruption in the performance of Services, Gcore shall not be deemed in breach of the applicable Service Order for such delay and Customer shall be responsible for any costs reasonably incurred by Gcore in addressing and remedying such delay, deficiency or interruption. <br> <br> 4.3 The Services provided by Gcore pursuant to this Agreement and under any Service Order shall only be used for purposes assumed under this Agreement, and in accordance with applicable local legislation, rules and regulations. Gcore shall be entitled, at its reasonable option, to immediately suspend Services if in its sole opinion Services are being used in a manner that may result in liability or other damage for Gcore. <br> <br></p> <h4 id="msa_fees_and_payment">5. Fees and Payment</h4> <p><br> 5.1 Customer will pay to Gcore all Fees incurred on Customer’s account in full, as set forth in this Agreement and any Service Order, without set-off, withholding or deduction by Customer. Gcore may increase the Fees, including fees for Services with subscription terms, during annual price indexation. The maximum increase is the higher of (a) 5% or (b) the CPI index in Luxembourg for the previous year. The notification about the indexation will be made either by e-mail or a notice in Gcore’s systems visible to the Customer. The increase can occur each year on the anniversary of the Service Start Date for a specific Service. For different Services, separate Service Start Dates may apply. Additionally to the aforementioned indexation, Gcore reserves the right at its sole discretion to adjust the Fees based on changes in its operating costs. Modification of Fees can occur due to Gcore's increased costs related to the data center or connectivity services, utilities such as electricity, software, and hardware, along with increased taxes, or other relevant expenses. Any adjustments to the Fees will be determined by Gcore and will be directly related to demonstrable increases in operating costs. In respect to active Service Order such changes in Fees can be made upon providing 30 Days prior notice. The adjustment will be implemented in the subsequent billing cycle following the notice period. Gcore shall maintain accurate records and documentation supporting the basis for the fee adjustment, which shall be made available for inspection upon the Customer's reasonable request. <br> <br> 5.2 All charges are exclusive of Taxes. Customer is solely responsible for all Taxes payable in connection with Services. If Customer provides Gcore with a valid, duly executed tax exemption certificate, Gcore may exempt Customer from Taxes in accordance with the law, effective on the date Gcore receives the exemption certificate. If Customer is required by law to make any deduction or withholding from any payment due hereunder to Gcore, then, notwithstanding anything to the contrary contained in this Agreement, the gross amount payable by Customer to Gcore will be increased so that, after any such deduction or withholding for taxes, the net amount received by Gcore will not be less than Gcore would have received had no such deduction or withholding been required. <br> <br> 5.3 Upon mutual Acceptance of a Service Order, Gcore will begin billing Customer for MRC as of the Service Start Date. Unless stated otherwise in the Service Order, Gcore will bill Customer for the fixed MRCs at the beginning of a calendar month for the Services upcoming in that month. If Customer exceeds their included usage, Gcore will invoice them for the overage charges, along with any other applicable usage fees, at the beginning of the month following the month in which the usage occurred. <br> <br> 5.4 All Fees will be billed and payable in euros, unless otherwise mutually agreed in writing. Customer will pay all MRCs through the Subscription Term, regardless of whether or how much Customer uses the committed Services. If Gcore cannot begin timely delivery of Services for any reason caused by Customer, Gcore nonetheless may, in its sole discretion, begin billing Customer for MRCs as of the Service Start Date. Any Service Credit granted under the SLA for a Downtime will be applied to the next applicable invoice, against any charges for MRCs and/or overages. <br> <br> 5.5 Unless otherwise agreed to in writing by the Parties, Customer shall pay all invoices within fourteen (14) Days of the invoice date by transferring the invoiced amounts to the bank account designated on the invoice. All invoices may be provided to Customer electronically. In respect of all due and unpaid invoiced amounts, Gcore reserves the right to charge (i) in addition to the legal interest, an interest of one and three-quarters percent (1.75%) per month of all invoiced amounts from the due date as set out above until full and final payment of such amounts and (ii) reasonable collection costs incurred in respect of such unpaid invoiced amounts, including but not limited to reasonable legal expenses. <br> <br> 5.6 Prices indicated on the website of Gcore are subject to change. Such changes will not apply retroactively. <br> <br> 5.7 If not specified otherwise in a written agreement, the Services will be billed by deducting prepaid credits from the Customer's Account. These credits are non-refundable and non-transferable. To access the Services, maintaining a positive credit balance in the Customer's account is mandatory. Customer is accountable for ensuring that the account consistently maintains an adequate amount of credits to cover the Fees of the ordered Service. In the event the credit balance of the account reaches zero or becomes negative, Gcore reserves the right to suspend the Service. Should the Customer's balance reach zero or be negative, Gcore shall have the right to suspend the Services or terminate the affected Service Order or the Agreement. Consequently, the Customer's account will be closed, and all Customer Data and Customer Content will be deleted. Additionally, the Customer is responsible for costs related to temporary storage of data, if applicable. <br> <br></p> <h4 id="msa_defects">6. Defects</h4> <p><br> 6.1 In case of any Defects, the claim of Service Credits, as defined in the SLA, shall be the Customer’s sole and exclusive remedy. Customer may contact Gcore for notification of Defects by email (<a href="mailto:support@gcore.com">support@gcore.com</a>). <br> <br> 6.2 Customer has to notify Gcore in writing of any Defects immediately upon the Customer’s discovery of the Defects. The notification has to contain a Defect report (“Defect Report”) to Gcore that includes (a) Customer name and, as applicable, on-site technical contact information (telephone number, email address and hours of operation of the responsible Customer contact); (b) a reasonably detailed description of the Defect, together with any supporting information that Customer’s engineers believe will assist Gcore in its diagnostic process (including e.g. time of first occurrence of Defect, affected systems, error messages etc.); and (c) the date and time that Customer identified the Defect for the first time. All communication between Customer and Gcore regarding Defect Reports and remedying of Defects shall be in English. <br> <br> 6.3 Gcore is not obliged to remedy Defects, and will not be held otherwise liable, and Service Credits will not be granted in connection with any failure or deficiency caused by or associated with the following, each an “Excluded Cause”: (a) equipment, software or other technology not provided by Gcore; (b) Customer’s equipment, software or other technology, including without limitation the Customer’s servers; (c) use of Services other than agreed with Gcore, in particular any use in violation of the Agreement; (d) actions, omissions or interventions by Customer or its agents, contractors or vendors, including without limitation, any negligence or willful misconduct; (e) any third party’s actions or interventions (excluding actions or interventions by Gcore’s Affiliates); (f) Scheduled Maintenance, emergency maintenance or Customer-requested service interruptions; (g) failure in local access circuits or cross connects connecting the Customer to Gcore’s network; (h) conditions at the Customer’s premises such as power supply, climate or housing; (i) false service outages and downtimes reported due to errors of any SLA measurement system; (j) an event of Force Majeure; and/or (k) the suspension, interruption or termination of Services in accordance with the Agreement. <br> <br> 6.4 Customer acknowledges that Customer shall reimburse Gcore for any Services provided by Gcore if Gcore was not obliged to provide these Services due to an Excluded Cause. In particular, Gcore reserves the right to charge Customer for resources devoted by Gcore to the receipt, investigation, troubleshooting and/or clearance of Defects reported by Customer that are not attributable to Gcore (e.g. no Defect is found or the reported Defect is caused by an Excluded Cause). If a Defect reported by Customer is found not to be attributable to Gcore, then Customer shall compensate Gcore at Gcore’s then-current hourly rates (depending on the level of technical qualification of Gcore’s personnel that investigated the alleged Defect) and for any expenses Gcore may have incurred (e.g. for using Gcore’s Affiliates and/or Gcore’s subcontractors) when investigating and/or remedying the alleged Defect. Gcore will invoice these charges for the Defect support and Customer shall make payment in accordance with the terms of the Agreement. <br> <br></p> <h4 id="msa_grant_of_rights">7. Grant of Rights, Intellectual Property</h4> <p><br> 7.1 Gcore grants to Customer, as applicable, the non-exclusive right to access and use the Services during the Term solely for the purposes of this Agreement. As between the Parties and subject only to the rights of use expressly granted by Gcore herein, Gcore retains all worldwide rights, title and interest in and to the Services, Gcore's equipment, network and methodologies, software or other Intellectual Property Rights embodied therein provided in connection with the Services, Gcore's Confidential Information, all revisions thereto, derivatives thereof and all Intellectual Property Rights therein, whenever developed. Customer will not, except insofar as permitted by applicable law, and will require End Users to not, either directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from Services or Gcore Confidential Information. Customer will provide reasonable assistance to Gcore, at Gcore’s cost, to secure protection of Gcore’s Intellectual Property Rights, including assistance in preparing and filing applications, registrations, assignments and other instruments to perfect title. <br> <br> 7.2 Customer grants to Gcore, and its agents, suppliers and subcontractors, the non-exclusive right to access and use, ingest, reproduce, format, store, distribute, display, perform and make modifications to Customer Content, including encoding, decoding, translating, compressing, decompressing, encrypting, decrypting, repackaging, encapsulating, de-encapsulating, chunking, segmenting, storing, transmitting, distributing, making derivative works of and otherwise managing instances of such Customer Content and associated metadata, solely for the purposes of this Agreement. The foregoing license includes the creation, storage, duplication, modification and distribution of packages that include Customer Content in connection with the performance by Gcore of the Services requested by Customer pursuant to this Agreement. As between the Parties and subject only to the licenses expressly granted by Customer herein, Customer or End Users, as applicable, retain all rights, title and interest in and to Customer Content, Customer Confidential Information and other Customer Intellectual Property Rights. Except insofar as permitted by applicable law, Gcore will not, either directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from Customer Content or Customer Confidential Information. <br> <br></p> <h4 id="msa_customer_data">8. Customer Data</h4> <p><br> 8.1 In relation to the processing of any personal data under or in relation to this MSA, each Party agrees to comply with its respective obligations under the European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation”) and local laws and regulations where applicable (together with the General Data Protection Regulation, the “Data Protection Laws”) and to co-operate with the other Party in putting in place any procedures or documents as may be required in this regard. <br> <br> 8.2 Customer acknowledges that Gcore, its Affiliates, and their respective agents will, for the purpose of the provision of Services, come into the processing of Customer Data. However, Customer shall remain the data controller for the purposes of the applicable data protection laws with Gcore, its Affiliates and their respective agents having only the functions of data processor acting on behalf of Customer. <br> <br> 8.3 Gcore will use reasonable technical and organizational measures to protect Customer Content and Customer Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against other unlawful forms of processing. Customer will provide Gcore with direction as to the processing of the Customer Content and Customer Data in accordance with the Customer’s then-current privacy policy and other privacy laws, rules and regulations applicable to Customer. Without prejudice to subsection 8.4, all use of Customer Data by Gcore will be at Customer’s direction and solely on behalf of Customer, including as set forth in this Agreement. <br> <br> 8.4 Customer acknowledges and agrees that Gcore, its Affiliates and their respective agents may use, process and/or transfer Customer Data (including transfers to entities in non-EEA countries that do not offer an adequate level of protection for the processing of personal data as required under the EU Directive 95/46/EC (prior to May 25, 2018) and the General Data Protection Regulation (GDPR) 2016/679 (from May 25, 2018), as may be amended and replaced in the future): (i) in connection with the provision of Services; and (ii) to incorporate Customer Data into databases controlled by Gcore and its Affiliates for the purpose of administration, provisioning, billing and reconciliation, verification of Customer identity and solvency, maintenance, support and product development, fraud detection and prevention, sales, revenue and Customer analysis and reporting, marketing and Customer use analysis. <br> <br> 8.5 Customer warrants that it has obtained and will obtain all legally required consents and permissions from relevant parties (including data subjects) for the use, processing and transfer of End User Data and other Customer Data as described in this section. Customer shall comply with all applicable data protection laws, specifically execute all respective Model Contracts for the transfer of personal data to third countries and take other actions required. This shall include inter alia making notifications or obtaining authorisation from authorities of the relevant jurisdictions regarding the transfer of End User Data and other Customer Data by Gcore outside the EU/EEA. <br> <br> 8.6 Customer will not provide to Gcore any Customer Content: (a) that is inappropriate or unlawful; (b) contains viruses, worms, corrupt files, Trojan horses and other forms of corruptive code or any other content, which may compromise the Services or Gcore’s network or equipment; (c) that violates the property rights of others, including unauthorized images, programs, trademarks or other Intellectual Property Rights; or (d) that has any links or connections to any of the above. <br> <br></p> <h4 id="msa_processing_by_gcore">9. Processing by Gcore as a Data Controller and Data Processor</h4> <p><br> 9.1 The Parties understand that Gcore may process Customer Data which qualifies as personal data under Data Protection Laws in order to incorporate such Customer Data into databases controlled by Gcore and its Affiliates for the purpose of administration, billing and reconciliation, verification of Customer identity and solvency, maintenance, support and product development, fraud detection and prevention, sales, revenue and Customer analysis and reporting, marketing and Customer use analysis. In this regard, Gcore in principle acts as a data controller and ensures that it will honor its obligations under Data Protection Laws. <br> <br> 9.2 In this context, the Customer is requested to kindly communicate the information below to the natural persons to whom the Customer Data relates (the “Data Subject(s)”) and/or to take note of such information to the extent that he/she is such a Data Subject. <br> <br> 9.3 The personal data collected and processed by Gcore shall include: name, position, title, contact information (phone, email, physical or postal address etc.), connection data, localization data, IP addresses, browser data, account data, and employer information (the “Personal Data”). <br> <br> 9.4 In addition to transfers to Affiliates, Gcore will transfer the Personal Data to several service provider(s) acting as data processor(s) (the “Data Processor(s)”) for the purposes of customer relations management (HubSpot Ireland Limited), analytics (Google Ireland Limited, Ireland), storage and transfer of information (Microsoft Ireland Operations Limited, Ireland), enterprise management, financial reporting and accounting (SAP Deutschland SE &amp; Co. KG), internal communications (Slack Technologies Limited, Ireland), support (Intercom R&amp;D Unlimited, Ireland; Zendesk Inc, United States). This list is subject to change, details can be obtained by sending a request to <a href="mailto:privacy@gcore.com">privacy@gcore.com</a> The Data Subject acknowledges that the Data Processor(s) act(s) on the instructions of Gcore and might have access to his/her Personal Data. The Data Subject further understand that his/her Personal Data might be disclosed to administration and public authorities, social security services, insurance, banking institutions, professional advisers and auditors of the Company (the “Recipients”). <br> <br> 9.5 The Data Subjects are hereby informed that the Data Processor(s) and the Recipients might be located inside or outside of the EU/EEA in countries which are not deemed by the European Commission to provide for an adequate level of protection, meaning that is equivalent to the protection afforded under European data protection standards. Gcore has thus put in place contractual model clauses. The Data Subject may obtain a copy of such safeguard by sending a request to <a href="mailto:privacy@gcore.com">privacy@gcore.com</a>. <br> <br> 9.6 The Personal Data of the Data Subjects shall be saved for the duration of this MSA and moreover, the business relationship between the Parties, and for a period of ten (10) years following the termination thereof. <br> <br> 9.7 The Data Subject has the right to request access to his/her Personal Data. He/she may require that his/her Personal Data be rectified in case of error. <br> <br> 9.8 The Data Subject may also request that his/her Personal Data be erased or that data processing be restricted if the Personal Data may no longer be legitimately held or processed. The Data Subject further has a right of objection and a right to data portability under the conditions laid down under Data Protection Laws. <br> <br> 9.9 The Data Subject may exercise his/her rights by writing to Gcore at the address mentioned on the first page of this MSA. <br> <br> 9.10 The Data Subject has the right to lodge a complaint with a supervisory data protection authority (for Luxembourg: Commission Nationale pour la Protection des Données). <br> <br> 9.11 The Parties understand that Gcore may process Customer Data and End User Data which qualifies as personal data under Data Protection Laws in connection with the provision of the Services to Customer. The Parties agree that in this context, Customer will act as a data controller and Gcore as a data processor, acting upon instruction and on behalf of the Customer. Provided that the Customer, as a data controller, has a legal obligation to enter into a data processing agreement with its data processors, the Parties have concluded the Data Processing Agreement, which lays down the terms and conditions of the processing of personal data by Gcore as a data processor. <br> <br> 9.12 For the avoidance of doubt, such Data Processing Agreement forms an integral and essential part of this MSA. <br> <br></p> <h4 id="msa_confidentiality">10. Confidentiality</h4> <p><br> 10.1 “Confidential Information” means, with respect to a Party (“Disclosing Party”), all non-public confidential information pertaining to such Party’s business (including such information of a Party’s subcontractor or a Party’s Affiliate), in particular information containing customer lists, customer information, technical information (including technical layouts and designs, configurations of cables, network etc.), pricing information, trade secrets, financial positions, customer communications or proposals, benchmarking information, satisfaction surveys or information relating to business planning or business operations and the terms of this Agreement including any Service Order. Gcore and Customer will comply with this section 10 when exchanging Confidential Information under this Agreement, including any Service Order. Confidential Information may be designated or marked as confidential when disclosed. However, any information that the Party receiving such information (“Receiving Party”) knew or reasonably should have known, under the circumstances, was considered confidential or proprietary by the Disclosing Party, will be considered Confidential Information of the Disclosing Party even if not designated or marked as such. <br> <br> 10.2 The Receiving Party shall preserve the confidentiality of the Disclosing Party’s Confidential Information and treat such Confidential Information with at least the same degree of care that Receiving Party uses to protect its own Confidential Information, but not less than a reasonable standard of care. The Receiving Party will use the Confidential Information of the Disclosing Party only to exercise rights and perform obligations under this Agreement. Confidential Information of the Disclosing Party will be disclosed only to those employees of the Receiving Party with a need to know such information. Gcore may, for the purpose of exercising rights and performing obligations under this Agreement, disclose Confidential Information of Customer also to Gcore’s Affiliates and Gcore’s subcontractors. <br> <br> 10.3 The Receiving Party shall not be liable to the Disclosing Party for the release of Confidential Information if such information: (a) was known to the Receiving Party on or before Effective Date without restriction as to use or disclosure; (b) is released into the public domain through no fault of the Receiving Party; (c) was independently developed solely by the Receiving Party who have not had access to Confidential Information; or (d) is divulged pursuant to any legal proceedings or otherwise required by law. <br> <br> 10.4 The Receiving Party’s obligation under this section 10 shall expire five (5) years after termination of this Agreement. <br> <br></p> <h4 id="msa_warranties">11. Warranties</h4> <p><br> 11.1 Gcore warrants that it shall provide Services in compliance with applicable laws and regulations and in a professional and workmanlike manner. Gcore shall use all commercially reasonable efforts to provide Services without interruptions (including the Service Levels) as set forth in the applicable SLA. The Parties acknowledge, however, that it may be technically impracticable to provide Services free of any defects or interruptions. Therefore, Gcore cannot and does not guarantee, to the maximum extent permitted by law, that Services will be uninterrupted or error-free. <br> <br> 11.2 In the event of defects or interruptions of Services, Customer shall only be entitled to the remedies, if any, as specified in the relevant Service Order or the SLA. <br> <br> 11.3 Except as otherwise set forth in section 11, Gcore does not make and disclaims (i) all warranties that the Services will be uninterrupted, defect-free or completely secure, and (ii) the implied warranties of merchantability and fitness for a particular purpose. To the extent permitted by law, all Services are provided on an “as is” basis and Customer’s use of the Services is solely at its own risk. <br> <br> 11.4 Customer represents and warrants that it owns, controls or possesses all necessary rights to the Customer Content and any other materials it supplies to Gcore, free, and clear of any and all claims, rights, and obligations whatsoever and is empowered to grant the rights, licenses and privileges granted in this Agreement. <br> <br></p> <h4 id="msa_indemnification">12. Indemnification</h4> <p><br> 12.1 Customer will, at its cost, defend, indemnify and hold harmless Gcore and its officers, directors, employees, agents and permitted successors and assigns (each a “Gcore Indemnitee”) through final judgment or settlement, from and against any third-party claim, action, suit, proceeding, judgments, settlements, losses, damages, expenses (including reasonable legal fees and expenses) and costs (including allocable costs of in-house counsel) (“Claim”) brought against a Gcore Indemnitee arising out of or based upon (a) bodily injury, death or loss of or damage to real or tangible personal property to the extent that such Claims were alleged to have been proximately caused by any negligent act, omission or wilful misconduct of Customer or their respective agents or employees; (b) operation or use of Customer’s products, websites or services; (c) Customer Content, including any allegation that Customer Content or any other data or information provided by Customer infringes any third party Intellectual Property Rights or otherwise violates applicable law; (d) Customer’s failure to comply in any material respect with the AUP or applicable law; (e) the unauthorized use of or access to Services by any person using Customer's systems or network; (f) Gcore’s compliance with Customer specifications; (g) a combination or modification of the Services by or on behalf of Customer by anyone other than Gcore or its authorized agents; (h) distribution (including by sale or importation), decoding, decrypting, duplication, storage, display/playback, modification or any other use of Customer information by any entity other than Gcore; or (i) information, data, or other Customer Content provided by or on behalf of Customer to Gcore. <br> <br> 12.2 Gcore will, at its cost, defend, indemnify and hold harmless Customer and its officers, directors, employees, agents and permitted successors and assigns (each a “Customer Indemnitee”) from and against any third-party Claim brought against Customer Indemnitee based upon allegations that Services directly infringe any patent issued as of the Effective Date of this Agreement under the laws of the country in which the Services are being provided to Customer or any third party copyright. Notwithstanding the foregoing, Gcore will have no liability for any infringement of patents, copyrights or other Intellectual Property Rights based upon or resulting from Customer Content, use of Services in a manner not specified in applicable Gcore documentation, or services or products not supplied by Gcore. If Services are determined to infringe patents or copyrights as outlined above, Gcore will have the option, at its sole cost, to (i) obtain the right for Customer to continue using Services, (ii) modify Services so that they are non-infringing, (iii) substitute functionally similar, non-infringing services or (iv) if none of the foregoing is available to Gcore on commercially reasonable terms, terminate the Agreement and return to Customer any unused Customer prepaid Fees for which Services have not been provided as of the date of termination. <br> <br> 12.3 The Gcore Indemnitee or Customer Indemnitee as applicable (each an “Indemnified Party”) will (a) promptly provide notice to the indemnifying Party (“Indemnifying Party”) of any Claim for which indemnity is claimed (provided, that, any delay in providing notice will not relieve the Indemnifying Party of its obligations hereunder, except to the extent that the Indemnifying Party is materially prejudiced by such delay); (b) permit the Indemnifying Party to control the defense of any such Claim; and (c) provide reasonable assistance at Indemnifying Party’s reasonable cost. Subject to the foregoing, in any Claim for which indemnification is sought, Indemnifying Party may select legal counsel to represent Indemnified Party (such counsel to be reasonably satisfactory to Indemnified Party) and to otherwise control the defense. If Indemnifying Party elects to control the defense, Indemnified Party may fully participate in the defense at its own cost. If Indemnifying Party, within a reasonable time after receipt of notice of Claim, fails to defend Indemnified Party, Indemnified Party may defend and compromise or settle the Claim at Indemnifying Party’s cost. Notwithstanding the foregoing, Indemnifying Party may not consent to entry of any judgment or enter into any settlement that imposes liability or obligations on Indemnified Party or diminishes Indemnified Party's rights, without obtaining Indemnified Party's express prior consent, such consent not to be unreasonably withheld or delayed, other than cessation of infringing activity, confidential treatment of the settlement, and/or payment of money that is fully indemnified by the Indemnifying Party under this Agreement. <br> <br> 12.4 This section 12 provides the sole and exclusive remedy of Customer and the exclusive obligations of Gcore in connection with any third-party claim, action, suit or other demand asserted against Customer as described in subsection 12.2 above (in respect of Gcore’s obligations to indemnify Customer only) and Gcore disclaims all other warranties and obligations with respect thereto, to the extent permitted by law. Gcore’s obligations under this section 12 are subject to the limitations in section 13 below. <br> <br></p> <h4 id="msa_liability">13. Liability</h4> <p><br> 13.1 With the sole exceptions of wilful misconduct, fraud, or simple breach or negligence resulting in bodily injuries or death, and without prejudice to any limitation of liability contained elsewhere in this Agreement or in any other contractual documents being part of this Agreement, especially in any relevant Service Order concluded hereunder, Gcore’s total liability to Customer in the aggregate for the entire Term (regardless of whether the claims are brought during or after the term) with respect to all claims arising from or relating to the subject matter of this Agreement (including any relevant Service Order hereunder) will at no time exceed fifty percent (50%) of the total amount of Fees actually paid by Customer to Gcore under the affected Service Orders concluded hereunder with respect to the twelve (12) month period prior to the event or events giving rise to such liability, plus the amount of Fees due for the month of the affected Services in which the event or events giving rise to such liability occured. <br> <br> 13.2 Subject only to the exception of wilful misconduct or fraud, Gcore shall under no circumstances be held liable for any (a) economic loss, loss arising from or in connection with loss of revenues, profits, contracts, goodwill, customers or business or from failure to realize anticipated savings; (b) loss or corruption of any software; (c) loss or corruption of any data; (d) loss of use of hardware or other equipment, of software or data; (e) wasted administrative time or management time; (f) cost of procuring or migrating to substitute services; and (g) any other indirect, consequential or special loss. <br> <br> 13.3 Customer’s liability claims shall expire after one (1) year following the damaging incident. <br> <br> 13.4. The limitations of liability set forth in this section 13 apply to all claims and causes of action by Customer with respect to all claims arising from or relating to the subject matter of this Agreement (including any relevant Service Orders thereunder), regardless of whether for breach of contract, tort (including negligence) or for any other reason. <br> <br> 13.5 If Gcore fails to meet the agreed-upon Service Level Agreements (SLAs), the Customer will be entitled to service credits as outlined in the Agreement. These service credits are the Customer’s only form of compensation for SLA breaches and represent the full extent of Gcore's liability in such cases. <br> <br></p> <h4 id="msa_force_majeure">14. Force Majeure</h4> <p><br> 14.1 Force Majeure means any circumstance not within a party’s reasonable control including, without limitation: (a) acts of God, flood, drought, earthquake or other natural disasters; (b) epidemic or pandemic; (c) terrorist attack, civil war, civil commotion or riots, war, the threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) any labour or trade dispute, strikes, industrial action or lockouts; and (h) non-performance by suppliers or subcontractors (other than by Affiliate of Party seeking to rely on this section). <br> <br> 14.2 Provided it has complied with subsection 14.3, if a Party is prevented, hindered or delayed in or from performing any of its obligations under this Agreement by an event of Force Majeure (“Affected Party”), the Affected Party shall not be in breach of this Agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for the performance of such obligations shall be extended accordingly. <br> <br> 14.3 The Affected Party shall: <br> <br> (a) as soon as reasonably practicable after the start of the event of Force Majeure but no later than ten (10) Days from its start, notify the other Party in writing of the Force Majeure, the date on which it started, its likely or potential duration, and the effect of the Force Majeure on its ability to perform any of its obligations under the Agreement; and <br> <br> (b) use all reasonable efforts to mitigate the effect of the Force Majeure event on the performance of its obligations. <br> <br> If the Force Majeure prevents, hinders, or delays the Affected Party’s performance of its obligations for a continuous period of more than six (6) weeks, the Party not affected by the Force Majeure may terminate this Agreement by giving one (1) weeks’ written notice to the Affected Party. The remedies stated in this subsection 14.3 shall not limit the rights available to Gcore under section 14. <br> <br></p> <h4 id="msa_term">15. Term and Termination</h4> <p><br> 15.1 This Agreement will commence on the Effective Date and will remain in legal effect for an indefinite period of time unless terminated in accordance with the Agreement or the applicable laws. Orders for specific Services are placed as Service Orders either on a pay-as-you-go model or for a Subscription Term. Service Orders are by default with a commitment for the initial term (“Initial Subscription Term”) of twelve (12) months, unless another term or a pay-as-you-go model is agreed in the Service Order. The Services will renew automatically for periods equal to the Initial Subscription Term (each, a “Renewal Term”) unless, at least thirty (30) Days before the expiration of the Initial Subscription Term or, subsequently, the Renewal Term, either Party provides notice of non-renewal. Service Orders expressly agreed as pay-as-you-go model (including Service Orders which do not specify the Initial Subscription Term) shall remain in effect until terminated by either Party with thirty (30) Days prior written notice. <br> <br> 15.2 Customer may terminate this Agreement for cause, upon notice to Gcore, if (i) a receiver or administrator is appointed for Gcore or its property; (ii) Gcore makes a general assignment for the benefit of its creditors; (iii) Gcore commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief law which are not dismissed within sixty (60) Days; (iv) Gcore is liquidated or dissolved; (v) Gcore ceases to do business or otherwise terminates its business operations; or (vi) Gcore materially breaches this Agreement and such breach continues unremedied for twenty (20) Days after receipt of notice from Customer. For clarity, a Downtime is not grounds to terminate this Agreement for cause; the Customer's sole remedy for a Downtime is set forth in the SLA. <br> <br> 15.3 Gcore may at its discretion terminate this Agreement or specific Service Orders, or alternatively suspend certain Services, if (i) a receiver or administrator is appointed for Customer or its property; (ii) Customer makes a general assignment for the benefit of its creditors; (iii) Customer commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief law which are not dismissed within sixty (60) Days; (iv) Customer is liquidated or dissolved; (v) Customer ceases to do business or otherwise terminates its business operations; (vi) Customer fails to pay invoiced Fees; (vii) any use of Services, including Customer Content, actually or allegedly infringes or misappropriates any Intellectual Property Rights or otherwise violates the AUP or any applicable law, regulation or order; or (viii) Customer otherwise materially breaches this Agreement and such breach continues unremedied for twenty (20) Days after receipt of notice from Gcore. Gcore may terminate, interrupt, or suspend Service without prior notice if Gcore considers in its sole discretion that it is necessary to (1) prevent or protect against fraud, (2) protect Gcore’s personnel, facilities, equipment, network, or services, (3) prevent violation of section 10 or infringement upon the rights of others, (4) prevent potential material liability, or (5) to discontinue a Service or product in accordance with subsection 2.15. <br> <br> Gcore reserves the right to terminate a particular Service Order by providing written notice to the Customer, with a notice period of thirty (30) days under the following circumstances: a) Gcore has received notification from its lessor or facility owner regarding the termination or expiration of the contract for a data center or another facility relevant to the Service Order; and b) Gcore for any reason is unable to secure an alternative and appropriate facility within a thirty (30) day period after receiving notification from the lessor or facility owner. <br> <br> 15.4 Upon expiration or termination of the Agreement or a Service Order for any reason, (i) all rights to access or use Services and Gcore’s Intellectual Property Rights will terminate and Gcore will cease providing its Services, (ii) Customer will pay to Gcore all Fees accrued but unpaid as of the date of expiration or termination, (iii) all liabilities accrued before the date of expiration or termination will survive and (iv) Customer will return or destroy, and certify in writing to Gcore such destruction of, all copies of Gcore’s Confidential Information. <br> <br> 15.5 If Customer terminates the Agreement or a Service Order other than for cause pursuant to subsection 15.2, or if Gcore terminates the Agreement for cause pursuant to section 15.3, Customer will be billed and pay to Gcore an amount equal to Customer’s MRCs multiplied by the number of months remaining in the Term (“Early Termination Fee”). If Customer terminates the Agreement for cause pursuant to subsection 15.2, Customer will not be obligated to pay Early Termination Fee. <br> <br> 15.6 In preparing a final invoice to Customer, which Customer will pay pursuant to the terms of this Agreement, Gcore will (i) calculate the balance due, (ii) deduct from such balance the unused portion, if any, of any prepaid Fees or Customer deposit and (iii) bill Customer for the remaining balance due. If there remains an unused portion of any prepaid Fees or Customer deposit after satisfaction of the balance due, Gcore will refund to Customer such unused portion. <br> <br></p> <h4 id="msa_suspension_of_services">16. Suspension of Services</h4> <p><br> 16.1 Gcore may, upon giving notice to Customer, without prejudice to any of Gcore’s rights to terminate this Agreement or any Service Order hereunder, suspend the provision of all or any of Services in the event that: <br> <br> (a) suspension of Services is required in order to comply with the directive of an authority and/or court; <br> <br> (b) Gcore has grounds for suspecting that Customer is committing any illegal or unlawful act in connection with the use of Services; <br> <br> (c) if Customer is in default with its payment obligations, and/or <br> <br> (d) any other provision within this Agreement or Service Order allows Gcore to suspend provision of all or any of Services. <br> <br> 16.2 If any Services are suspended as a consequence of Customer's act or omission, (i) Customer shall remain liable to pay the respective Fees as if Services had been properly provided by Gcore, and (ii) Customer shall reimburse Gcore for any additional charges and expenses incurred due to the suspension and/or recommencement of Services. <br> <br> 16.3 Upon suspension of the Services or termination of the Agreement (or any Service Order) for any reason, Gcore may cease to provide all Services immediately and shall be entitled to permanently erase any and all Customer Content or Customer Data after 48 hours from the suspension of the Services or termination of the Agreement, unless another period is specified in the applicable Services Specification. Gcore shall be also entitled to immediately erase Customer Content or Customer Data without prior notice if Gcore considers in its sole discretion that it is necessary to (1) prevent or protect against fraud, (2) protect Gcore’s personnel, facilities, equipment, network, or services, (3) prevent potential material liability, (4) prevent violation of section 10 or infringement upon the rights of others, (5) implement subsection 3.2, or (6) enforce other rights available under this Agreement or applicable law. <br> <br></p> <h4 id="msa_miscellaneous">17. Miscellaneous</h4> <p><br> 17.1 During the Term, Gcore may publicize the existence of the relationship between the Parties for the purpose of its marketing activities. Subject to the foregoing, neither Party shall make any press announcements concerning the Agreement or publicize the Agreement in any way without the prior written consent of the other Party. <br> <br> 17.2 All notices, requests, approvals, consents and other communications required or permitted herein will be in writing and in English. Either Party may change its contact information upon notice to the other Party. For clarity, if a notice is not received because the receiving Party has failed to notify the other Party per the preceding sentence or because the receipt is refused, such notice nonetheless will be deemed to have been conclusively made seven (7) Days after delivery was reasonably initiated. <br> <br> 17.3 If any provision of this Agreement is held by a court of competent jurisdiction to be unenforceable or contrary to law, such holding will not render the Agreement unenforceable or contrary to law as a whole, and, in such event, such provision will be changed and interpreted so as to best accomplish the objectives of such provisions within the limits of applicable law. <br> <br> 17.4 Neither Party may assign this Agreement, in whole or in part, without the other Party’s express prior consent except that Gcore may freely assign any and all of its rights and obligations under this Agreement (a) to a parent or Affiliate or (b) in connection with a Change of Control. This Agreement will be binding upon and inure to the benefit of all permitted successors and assigns. Unless expressly permitted in writing by Gcore, Customer may not assign, transfer, distribute, resell, lease, or otherwise provide access to the Gcore Services to any third party. Gcore can assign, pledge or grant a security interest on any or all Customer receivables (payments owed) to an affiliate, bank, financial institution, or other third party. <br> <br> 17.5 Each Party acknowledges that the Services, Confidential Information, hardware, software, technology, devices or other materials or information obtained from or provided to the other Party under this Agreement may be protected under, and subject to, import and export control laws of the European Union, its member states, or the United States, as well as those of equivalent in other jurisdictions; accordingly, their use, import, export and reexport, may be restricted, prohibited or necessitate securing licenses. Each Party agrees not to directly or indirectly export, re-export or cause to be exported or re-exported, any such Services, Confidential Information, hardware, software, technology, device or other such materials or information to any destination or entity prohibited or restricted under the laws of the European Union, its member states, or of the United States, or other respective jurisdictions, as applicable to each Party, unless it will have first obtained express prior consent of the applicable agency or governmental body. Should Gcore reasonably determine that it cannot perform its obligations under this Agreement due to such sanctions-related prohibitions, Gcore may terminate this Agreement or the affected Service Orders effective immediately. Customer agrees to permit Gcore to use information including, but not limited to, business name, place of incorporation, beneficial owners, and/or directors for the purposes of sanctions screening. For avoidance of doubt the ability or act to screen does not remove any obligation and/or liability within this Agreement. <br> <br> Gcore may terminate this Agreement with immediate effect, if (i) Customer breaches subsection 17.5 or, (ii) continued performance by Gcore of its obligations pursuant to this Agreement would breach or risk exposure to adverse consequences under sanctions or export controls or (iii) any law or any action taken by a government or public authority imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent concerning or otherwise affecting the Services. <br> <br> Gcore may terminate this Agreement by giving one (1) week's notice to the Customer in case of substantial changes and other material adverse effects arising out of political declarations of intentions – official or reported – to regulate, prohibit or monitor specific activities by states, governmental agencies or other public entities which may lead Gcore’s performance of this Agreement to breach or to risk exposure to adverse consequences in the relevant jurisdiction. <br> <br> If Gcore terminates this Agreement with immediate effect pursuant to this section it shall not be obliged to make any payments, indemnify, or otherwise have any obligations or liabilities to Customer subsequent to the termination of this Agreement (including the refund of prepaid Fees or Customer deposit pursuant to subsection 15.6). In addition, If Gcore terminates this Agreement pursuant to this section for whatever reason, Customer may be, at the discretion of Gcore, be billed and pay to Gcore the Early Termination Fee, as defined in subsection 15.5 and excluding the termination with prior notice foreseen in the prior paragraph. <br> <br> 17.6 This Agreement, the Services Specifications, the SLA, the AUP, other policies and documentation viewable at <a href="http://gcore.com/legal">gcore.com</a> and all Service Orders as well as other documents between the Parties are incorporated herein by reference, constitute the entire agreement between the Parties with respect to its subject matter and supersede all other prior or contemporaneous representations, understandings or agreements; and there are no other representations, understandings or agreements between the Parties relative to such subject matter. <br> <br> 17.7 From time to time this Agreement, including all Services Specifications, the SLA and the AUP can be modified by Gсore. Such modifications will not apply retroactively. The Customer will receive notification of such changes via email, in their Gсore account, or through a pop-up window on the Website. Gcore will notify Customer at least twelve months before discontinuing any Service unless Gcore replaces such discontinued Service with a materially similar Service. Further, Gcore will notify Customer in advance before significantly modifying a Customer-facing Gcore API in a backwards-incompatible manner. This section does not limit Gcore's rights under subsections 2.6 and 5.1. <br> <br> 17.8 If there is an irreconcilable conflict between the terms and conditions of the Agreement and any other documents referenced herein, the conflict will be resolved in the following order of precedence: (a) this Agreement (highest priority); (b) Services Specification; (c) SLA; (d) AUP; and (e) other documents. If a provision of this Service Order conflicts with the aforementioned documents, those documents will take precedence, unless the conflicting provision in the Service Order explicitly amends Agreement, the Services Specification, the SLA or the AUP, respectively. <br> <br> 17.9 This Agreement and any Service Order hereunder shall be governed by the laws of the Grand Duchy of Luxembourg, without regard to International Private Law. All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of arbitration of the Arbitration Center of the Luxembourg Chamber of Commerce by three (3) arbitrators appointed in accordance with said rules. Each Party waives any objection (on the grounds of lack of jurisdiction, forum non conveniens or otherwise) to the exercise of such jurisdiction over it by any such courts. However, for Consumers, in the event of a dispute, the courts located at the place of defendant’s residence shall have non-exclusive jurisdiction and the arbitration clause stated above shall not apply. <br> <br></p> <h4 id="msa_consumer_terms">18. Consumer Terms</h4> <p><br> 18.1 The following terms only apply where the Customer is entering into this Agreement as a consumer, i.e. who is acting for purposes which are outside his trade, business, craft, or profession, pursuant to consumer protection laws, as amended or replaced from time to time. <br> <br> 18.2 The following terms override the other terms of this Agreement, to the extent necessary under the mandatory consumer protection laws. <br> <br> 18.3 By derogation from clause 2.11, Customer may also terminate the Free Service Period in its sole discretion. <br> <br> 18.4 By derogation from clause 2.13, Gcore may at its own discretion change the terms and conditions of the Free Service Period and introduce any restrictions and limitations to comply with new legislative or regulatory requirements, or if necessary to (i) prevent or protect against fraud, (ii) protect Gcore’s personnel, facilities, equipment, network or services, (iii) prevent violation of section 10 or infringement upon the rights of others or (iv) prevent potential material liability. <br> <br> 18.5 By reference to clause 5.1, Customer shall have the right to cancel the Agreement if the final price resulting from the indexation is too high in relation to the price agreed when the Agreement was concluded. <br> <br> 18.6 By derogation from clause 5.2, all charges shall be deemed inclusive of Taxes. <br> <br> 18.7 By derogation from clause 5.5, Gcore shall only have the right to invoice the amount of the late invoice with the legal interest. <br> <br> 18.8 By derogation from sections 6 and 11, and subject to the conditions and limitation set out by applicable law, in case of Defects, the Customer has the right to obtain the remedy of the Defects, a reduction of the charges in relation thereof, or the termination of the Agreement under the conditions set out below. <br> <br> Gcore shall remedy the Defects within a reasonable amount of time from the notification of the Defect Report, and without any additional costs or causing major inconveniences for the Customer. Gcore shall not remedy any Defects where it is impossible or would impose disproportionate costs having regard to all the circumstances. <br> <br> Customer shall be entitled to a proportionate reduction of the charges limited to the non-conformity of the Services pursuant to the SLA for the period impacted by the Defects in the form of the Service Credits pursuant to section 6, where (a) the remedy is impossible or would impose disproportionate costs, (b) Gcore did not remedy the Defects as set out above, (c) a Defect appears despite Gcore's efforts to remedy it, (d) the seriousness of the Defect merits an immediate reduction of the charges or the immediate termination of the Agreement pursuant to the SLA, (e) Gcore notifies the Customer, or the circumstances make it clear that Gcore will not remedy the Defects as set out above. <br> <br> Customer shall be entitled to terminate for cause the Agreement within the meaning of clause 15.2 immediately where the seriousness of the Defect merits such termination pursuant to the SLA. <br> <br> 18.9 The rights of the Customer in relation to the withdrawal from the Agreement, and the consequences thereof are set out in the Online Payment, Return and Refund Policy. <br> <br> 18.10 By derogation from clause 17.1, Gcore shall not publicize the existence of the relationship between the Parties, unless Customer expressly consents thereto. <br> <br> 18.11 By derogation from clause 17.5, Gcore shall not have the right to request the Early Termination Fee as provided therein. <br> <br> 18.12 By derogation from clause 17.9, this Agreement and any Service Order shall be governed by the laws of the Grand Duchy of Luxembourg, without prejudice to applicable mandatory provisions from consumer protection laws. All disputes against Gcore arising out of or in connection with the present contract shall be settled before the competent courts of Luxembourg-City, without prejudice to the competent courts according to applicable law. Customer acknowledges the existence of the online dispute resolution (ODR) platform available at ec.europa.eu/consumers/odr, the possibility of using the ODR platform for resolving disputes, and that Gcore is not bound to participate in such ODR platform <br> <br> 18.13 By derogation from clause 15.1, the Services will renew automatically for periods equal to the Initial Subscription Term, not exceeding one year each.</p></div></div></div></div></gcore-tabs-legal-content><!----></div><!----></gcore-sidebar-tabs-list></div></section><!----><!----></gcore-legal><!----></div><gcore-footer _ngcontent-ng-c1233367356="" _nghost-ng-c4124999788=""><footer _ngcontent-ng-c4124999788="" class="gc-bg_secondary"><div _ngcontent-ng-c4124999788="" class="gc-container gc-container_grid gc-p-section_lg"><ul _ngcontent-ng-c4124999788="" class="gc-column-wrapper gc-display_grid gc-grid-col_2 gc-grid-col-span_10 gc-grid-col-lg_full gc-row-gap_2 gc-column-gap_6"><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Products </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/everywhere-inference"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">AI</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/cloud"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Cloud</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/edge-network"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Network</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/ddos-protection"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Security</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/pricing/cloud"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Pricing</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Resources </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" target="_self" href="/blog"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Blog</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" target="_self" href="/case-studies"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Case Studies</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/resources"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Resource Library</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" target="_self" href="/events"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Events</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Documentation </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" target="_self" href="/docs"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Docs</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="https://api.gcore.com/docs/iam" target="_blank"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">API</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="https://roadmap.gcore.com/roadmap" target="_blank"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Product Roadmap</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="https://support.gcore.com/hc/en-us" target="_blank"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Help Center</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="https://status.gcore.com/" target="_blank"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Gcore Status</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Platform </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/network"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Network</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/infrastructure"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Infrastructure</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/internet-peering"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Internet Peering Points</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/secure-infrastructure"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Compliance</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Company </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/about"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">About Gcore</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" target="_self" href="/press"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Press</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/awards-recognition"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Awards</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/careers"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Careers</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/legal"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Legal Information</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Partners </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/whitelabel"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">White Label Solutions</span></a><!----></gc-link><!----></div></li><!----><li _ngcontent-ng-c4124999788="" class="gc-footer-category"><h3 _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> Contact us </h3><div _ngcontent-ng-c4124999788="" class="gc-flex gc-flex_column gc-gap_2 gc-mt_2"><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="mailto:sales@gcore.com"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">sales@gcore.com</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="mailto:support@gcore.com"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">support@gcore.com</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="mailto:info@gcore.com"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">info@gcore.com</span></a><!----></gc-link><gc-link _ngcontent-ng-c4124999788="" gcorephoneswap="" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="tel:+35220880507"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">+352 208 80 507</span></a><!----></gc-link><!----></div></li><!----><!----></ul><div _ngcontent-ng-c4124999788="" class="gc-media-wrapper gc-display_flex gc-justify_between gc-align-items_center gc-mt_16 gc-mt-sm_12 gc-py_2 gc-border_primary gc-grid-col_2 gc-grid-col-span_10 gc-grid-col-lg_full"><ul _ngcontent-ng-c4124999788="" class="gc-flex gc-gap_2 gc-align-items_center"><li _ngcontent-ng-c4124999788=""><gc-button-icon _ngcontent-ng-c4124999788="" type="subtle" _nghost-ng-c2504607953=""><a _ngcontent-ng-c2504607953="" class="gc-button-icon gc-flex gc-align-items_center gc-border-radius_full gc-cursor_pointer gc-transition_fast gc-p-special_sm gc-bg_static-subtle" href="https://www.linkedin.com/company/g-core/" target="_blank"><svg-icon _ngcontent-ng-c2504607953="" class="gc-icon gc-icon_extra-small gc-icon_action-tertiary"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" fill="none" viewBox="0 0 48 48" _ngcontent-ng-c2504607953="" aria-hidden="true"><path fill="#150C18" d="M9.609 19.068h6.329v19.045h-6.33V19.068Zm3.207-9.181c-2.166 0-3.582 1.422-3.582 3.288 0 1.828 1.374 3.292 3.499 3.292h.04c2.208 0 3.582-1.464 3.582-3.292-.04-1.866-1.374-3.288-3.54-3.288Zm18.661 8.733c-3.36 0-4.864 1.848-5.704 3.144v-2.696h-6.33c.083 1.786 0 19.045 0 19.045h6.33V27.477c0-.57.041-1.137.208-1.546.458-1.137 1.5-2.314 3.247-2.314 2.292 0 3.208 1.747 3.208 4.306v10.19h6.33V27.192c0-5.85-3.122-8.572-7.289-8.572" _ngcontent-ng-c2504607953=""></path></svg></svg-icon></a><!----><!----><!----><!----></gc-button-icon></li><li _ngcontent-ng-c4124999788=""><gc-button-icon _ngcontent-ng-c4124999788="" type="subtle" _nghost-ng-c2504607953=""><a _ngcontent-ng-c2504607953="" class="gc-button-icon gc-flex gc-align-items_center gc-border-radius_full gc-cursor_pointer gc-transition_fast gc-p-special_sm gc-bg_static-subtle" href="https://www.youtube.com/@GCoreOfficial " target="_blank"><svg-icon _ngcontent-ng-c2504607953="" class="gc-icon gc-icon_extra-small gc-icon_action-tertiary"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" fill="none" viewBox="0 0 48 48" _ngcontent-ng-c2504607953="" aria-hidden="true"><path fill="#150C18" d="M44.115 13.89a5.25 5.25 0 0 0-3.705-3.705C37.14 9.3 24 9.3 24 9.3s-13.14 0-16.41.885a5.25 5.25 0 0 0-3.705 3.705A54 54 0 0 0 3 24c-.022 3.39.274 6.775.885 10.11a5.25 5.25 0 0 0 3.705 3.705C10.86 38.7 24 38.7 24 38.7s13.14 0 16.41-.885a5.25 5.25 0 0 0 3.705-3.705c.61-3.335.907-6.72.885-10.11a54 54 0 0 0-.885-10.11M19.8 30.3V17.7L30.705 24z" _ngcontent-ng-c2504607953=""></path></svg></svg-icon></a><!----><!----><!----><!----></gc-button-icon></li><li _ngcontent-ng-c4124999788=""><gc-button-icon _ngcontent-ng-c4124999788="" type="subtle" _nghost-ng-c2504607953=""><a _ngcontent-ng-c2504607953="" class="gc-button-icon gc-flex gc-align-items_center gc-border-radius_full gc-cursor_pointer gc-transition_fast gc-p-special_sm gc-bg_static-subtle" href="https://x.com/gcore_official" target="_blank"><svg-icon _ngcontent-ng-c2504607953="" class="gc-icon gc-icon_extra-small gc-icon_action-tertiary"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" fill="none" viewBox="0 0 48 48" _ngcontent-ng-c2504607953="" aria-hidden="true"><path fill="#150C18" d="M27.082 21.427 39.144 7.2h-2.858L25.813 19.553 17.448 7.2H7.8l12.65 18.68L7.8 40.8h2.858l11.06-13.046L30.552 40.8H40.2zm-3.915 4.618-1.281-1.86L11.688 9.383h4.39l8.23 11.946 1.282 1.86 10.697 15.527h-4.39z" _ngcontent-ng-c2504607953=""></path></svg></svg-icon></a><!----><!----><!----><!----></gc-button-icon></li><li _ngcontent-ng-c4124999788=""><gc-button-icon _ngcontent-ng-c4124999788="" type="subtle" _nghost-ng-c2504607953=""><a _ngcontent-ng-c2504607953="" class="gc-button-icon gc-flex gc-align-items_center gc-border-radius_full gc-cursor_pointer gc-transition_fast gc-p-special_sm gc-bg_static-subtle" href="https://www.instagram.com/gcore.official/" target="_blank"><svg-icon _ngcontent-ng-c2504607953="" class="gc-icon gc-icon_extra-small gc-icon_action-tertiary"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" fill="none" viewBox="0 0 48 48" _ngcontent-ng-c2504607953="" aria-hidden="true"><path fill="#150C18" d="M33.608 16.552a2.16 2.16 0 1 0 0-4.32 2.16 2.16 0 0 0 0 4.32M24 14.757a9.243 9.243 0 1 0 0 18.485 9.243 9.243 0 0 0 0-18.485M24 30a6 6 0 1 1 0-12 6 6 0 0 1 0 12" _ngcontent-ng-c2504607953=""></path><path fill="#150C18" d="M24 9.243c4.806 0 5.376.019 7.273.105a10 10 0 0 1 3.343.62 5.96 5.96 0 0 1 3.416 3.416 10 10 0 0 1 .62 3.343c.086 1.898.105 2.467.105 7.273s-.018 5.376-.105 7.274a10 10 0 0 1-.62 3.342 5.97 5.97 0 0 1-3.416 3.416 10 10 0 0 1-3.343.62c-1.897.087-2.466.105-7.273.105s-5.376-.018-7.273-.105a10 10 0 0 1-3.343-.62 5.96 5.96 0 0 1-3.416-3.416 10 10 0 0 1-.62-3.342c-.086-1.898-.105-2.468-.105-7.274s.018-5.375.105-7.273a10 10 0 0 1 .62-3.343 5.96 5.96 0 0 1 3.416-3.416 10 10 0 0 1 3.343-.62c1.897-.086 2.467-.105 7.273-.105M24 6c-4.889 0-5.502.02-7.421.108a13.2 13.2 0 0 0-4.369.837 9.2 9.2 0 0 0-5.265 5.265 13.2 13.2 0 0 0-.837 4.37C6.021 18.498 6 19.111 6 24s.02 5.502.108 7.421c.03 1.494.313 2.971.837 4.37a9.2 9.2 0 0 0 5.265 5.265 13.2 13.2 0 0 0 4.37.837c1.919.086 2.532.107 7.42.107 4.889 0 5.502-.02 7.421-.108a13.2 13.2 0 0 0 4.37-.837 9.2 9.2 0 0 0 5.265-5.265c.524-1.399.806-2.876.837-4.37.086-1.919.107-2.532.107-7.42 0-4.889-.02-5.502-.108-7.421a13.2 13.2 0 0 0-.837-4.369 9.2 9.2 0 0 0-5.265-5.264 13.2 13.2 0 0 0-4.37-.837C29.502 6.021 28.889 6 24 6" _ngcontent-ng-c2504607953=""></path></svg></svg-icon></a><!----><!----><!----><!----></gc-button-icon></li><!----></ul><gcore-language-selector _ngcontent-ng-c4124999788="" position="top" _nghost-ng-c483741526=""><div _ngcontent-ng-c483741526="" gcoreclickoutside="" class="gc-language-selector"><button _ngcontent-ng-c483741526="" class="gc-selector-button gc-selector-button_main gc-button gc-bg_action-tertiary gc-width_full disabled"><div _ngcontent-ng-c483741526="" class="gc-flex gc-align-items_center"><svg-icon _ngcontent-ng-c483741526="" src="assets/icons/header-new/globe-grid.svg" class="gc-icon gc-language-icon gc-display_inline-block gc-icon_primary gc-text-vertical_center"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 20 20" _ngcontent-ng-c483741526="" aria-hidden="true"><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M17.083 7.529a7.503 7.503 0 0 0-14.166 0m14.166 0c.27.774.417 1.605.417 2.471 0 .866-.147 1.697-.417 2.471m0-4.942H2.917m0 0A7.489 7.489 0 0 0 2.5 10c0 .866.147 1.697.417 2.471m0 0a7.503 7.503 0 0 0 14.166 0m-14.166 0h14.166" _ngcontent-ng-c483741526=""></path><path stroke="#251B29" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M10 17.5c4.142-4.142 4.142-10.858 0-15-4.142 4.142-4.142 10.858 0 15Z" _ngcontent-ng-c483741526=""></path></svg></svg-icon><span _ngcontent-ng-c483741526="" class="gc-text_primary gc-text-vertical_center gc-label_xs">EN</span></div><!----></button><!----></div></gcore-language-selector></div><div _ngcontent-ng-c4124999788="" class="gc-additional-wrapper gc-display_flex gc-gap_6 gc-justify_between gc-flex-sm_column-reverse gc-mt_12 gc-mt-sm_8 gc-grid-col_2 gc-grid-col-span_10 gc-grid-col-lg_full"><span _ngcontent-ng-c4124999788="" class="gc-text_tertiary gc-paragraph gc-paragraph_sm"> ©2025 Gcore. All rights reserved. </span><ul _ngcontent-ng-c4124999788="" class="gc-display_flex gc-gap_4 gc-flex_wrap"><li _ngcontent-ng-c4124999788="" class="gc-display_flex gc-align-items_center gc-gap_4"><gc-link _ngcontent-ng-c4124999788="" type="subtle" size="sm" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/legal"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Terms of Service</span></a><!----></gc-link><div _ngcontent-ng-c4124999788="" class="gc-divider"></div><!----></li><li _ngcontent-ng-c4124999788="" class="gc-display_flex gc-align-items_center gc-gap_4"><gc-link _ngcontent-ng-c4124999788="" type="subtle" size="sm" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/legal?tab=privacy_policy"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Privacy Policy</span></a><!----></gc-link><div _ngcontent-ng-c4124999788="" class="gc-divider"></div><!----></li><li _ngcontent-ng-c4124999788="" class="gc-display_flex gc-align-items_center gc-gap_4"><gc-link _ngcontent-ng-c4124999788="" type="subtle" size="sm" _nghost-ng-c1021007643=""><a _ngcontent-ng-c1021007643="" class="gc-display_inline-flex gc-link gc-link_subtle gc-gap-special_sm" href="/report-abuse"><!----><span _ngcontent-ng-c1021007643="" class="gc-label gc-label_xs">Report Abuse</span></a><!----></gc-link><!----></li><!----></ul></div></div></footer><!----><style> .gc-footer-category:nth-child(1) { grid-column: 1/2; grid-row: span 7; order: 0;} .gc-footer-category:nth-child(2) { grid-column: 2/3; grid-row: span 6; order: 1;} .gc-footer-category:nth-child(3) { grid-column: 2/3; grid-row: span 6; order: 2;} .gc-footer-category:nth-child(4) { grid-column: 3/4; grid-row: span 6; order: 3;} .gc-footer-category:nth-child(5) { grid-column: 4/5; grid-row: span 7; order: 4;} .gc-footer-category:nth-child(6) { grid-column: 4/5; grid-row: span 2; order: 5;} .gc-footer-category:nth-child(7) { grid-column: 5/6; grid-row: span 6; order: 6;} @media (max-width: 1175px) { .gc-footer-category:nth-child(1) { grid-column: 1/2; grid-row: span 7; order: 0;} .gc-footer-category:nth-child(2) { grid-column: 2/3; grid-row: span 6; order: 1;} .gc-footer-category:nth-child(3) { grid-column: 2/3; grid-row: span 6; order: 2;} .gc-footer-category:nth-child(4) { grid-column: 1/2; grid-row: span 5; order: 3;} .gc-footer-category:nth-child(5) { grid-column: 3/4; grid-row: span 7; order: 4;} .gc-footer-category:nth-child(6) { grid-column: 3/4; grid-row: span 2; order: 5;} .gc-footer-category:nth-child(7) { grid-column: 4/5; grid-row: span 6; order: 6;} } @media (max-width: 799px) { .gc-footer-category:nth-child(1) { grid-column: 1/2; grid-row: span 7; order: 0;} .gc-footer-category:nth-child(2) { grid-column: 1/2; grid-row: span 6; order: 2;} .gc-footer-category:nth-child(3) { grid-column: 1/2; grid-row: span 6; order: 3;} .gc-footer-category:nth-child(4) { grid-column: 1/2; grid-row: span 6; order: 1;} .gc-footer-category:nth-child(5) { grid-column: 2/3; grid-row: span 7; order: 4;} .gc-footer-category:nth-child(6) { grid-column: 2/3; grid-row: span 3; order: 5;} .gc-footer-category:nth-child(7) { grid-column: 2/3; grid-row: span 6; order: 6;} } </style></gcore-footer><!----></gcore-site><!----><!----></app-root-scully> <script src="config.js" type="module"></script> <script id="ScullyIO-transfer-state">{window['ScullyIO-transfer-state']=_u(String.raw`/** ___SCULLY_STATE_START___ */{"legalPage":{"createdAt":"2022-10-12T08:44:33.922Z","updatedAt":"2025-03-21T12:10:45.294Z","publishedAt":"2025-01-13T10:41:13.523Z","topSection":{"id":187,"title":"Legal information","highlightedTitle":"Legal","description":null},"tabs":[{"id":12,"title":"Master Services Agreement","name":"Master Services Agreement","iconName":null,"description":"Last updated: July 10, 2024\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nYOU MUST CAREFULLY READ THIS DOCUMENT BEFORE SIGNING, EXECUTING OR OTHERWISE PLACING YOUR ORDER FOR GCORE SERVICES. BY ORDERING OUR SERVICES YOU AGREE TO BE BOUND BY THE LATEST AMENDED VERSION OF THIS AGREEMENT.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThis Master Services Agreement (“**Agreement**” or “**MSA**”) is entered into between **G-Core Labs S.A.**, incorporated under laws of Luxembourg, established and having its registered office at 2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg (hereinafter referred to as “**Gcore**”), and you, the “**Customer**”, who placed the Service Order or executed a similar document with reference to this Agreement (hereinafter referred to as _“Customer”_). Gcore and Customer are hereinafter referred to individually as a “**Party**”, or collectively as the “**Parties**”.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. DEFINITIONS {msa_definitions}\n_~l~br_~s~_~g~\n“**Acceptable Use Policy**” (AUP) means a policy currently available at [https:_~s~_~s~gcore.com_~s~legal_~s~](https:_~s~_~s~gcore.com_~s~legal), as it may be updated by Gсore from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Accepted**” or “**Acceptance**” means a Party’s authorized execution and acceptance of a document.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Affiliate**” means an entity directly or indirectly Controlled by, Controlling or under common Control with a Party, now or in the future.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Change of Control**” means one or more transactions whereby (a) Control of a Party is transferred, directly or indirectly, whether by operation of law or otherwise, (b) all or substantially all of such Party’s assets or equity securities are acquired by a person, firm or entity or (c) such Party is merged or consolidated with or into another entity; provided, that, in any case, such Party_~q~s equity owners of record immediately before such transaction(s) will, immediately after such transaction(s), hold less than 50% of the voting power of the succeeding, acquiring or surviving entity.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Control**”: an entity will “Control” another entity when it owns more than 50% of the equity or other voting interests, or otherwise has management and operational control.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Consumer**” means a natural person, who is acting for purposes which are outside business or trade.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Copyright Policy**” is a policy currently available at [https:_~s~_~s~gcore.com_~s~legal_~s~](https:_~s~_~s~gcore.com_~s~legal), as it may be updated by Gсore from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Customer Content**” means content, software, data, video or information of Customer or End Users, including third-party content, software, data and equipment, provided or made available to Gcore for storage, delivery or otherwise in connection with Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Customer Data**” includes all data that identifies Customer, or their respective End Users. Customer Data may include Customer name, employee contact information, End User Data, data necessary for account establishment, billing data or content transmission data when such data identifies Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Days**” means calendar days unless otherwise indicated.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Defects**” means material failure or deficiency where Services do not meet the requirements of Service Order or any other documents referenced herein.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**“Downtime”** means complete unavailability of Services or as otherwise may be defined in the applicable SLA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Effective Date**” means a date when this Agreement enters into legal force.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**End User**” means a subscriber, member, user, customer or other visitor of an online site or service owned or operated by Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**End User Data**” includes the End User name, address, contact information, usage, billing or any other data that personally identifies End Users of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Fees**” mean fees and charges associated with Services to be performed.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Free Service Period**” means the period defined in subsection 2.11.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Initial Subscription Term**” means the term defined in subsection 15.1.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Intellectual Property Rights**” means all patents, copyrights, trade secrets, trademarks and trade names, goodwill and marketing rights related thereto, works of authorship, inventions, discoveries, improvements, enhancements, methods, processes, formulas, designs, techniques, derivative works, know-how, all other intellectual property or proprietary rights (registered or not) and equivalents or similar forms of protection existing worldwide, and all applications for and registrations in such rights.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Master Services Agreement**” or “**MSA**” means this agreement concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**“MRC”** means all monthly recurring charges.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Privacy Policy**” is a policy currently available at [https:_~s~_~s~gcore.com_~s~legal_~s~](https:_~s~_~s~gcore.com_~s~legal), as it may be updated by Gсore from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Renewal Term**” means the term defined in subsection 15.1.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Quotation**” means a non-binding proposal communicated to Customer, specifying Services to be performed and the associated Fees.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Scheduled Maintenance**” means that Gcore or any of its subcontractors will from time to time carry out routine maintenance or improvements to the network, software, facilities, servers, network equipment or other technical equipment required for the provision of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Service Credit**” means a credit for a Downtime.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Service Order**” means an online or offline order for Services, which may include service specification, price, quantity and commitment for such Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Service Start Date**” means the Service start date set forth in the applicable Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Service Level Agreement**” or “**SLA**” means all service level agreements that we offer with respect to the Services, currently available at [https:_~s~_~s~gcore.com_~s~](https:_~s~_~s~gcore.com), as may be updated by Gcore from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Services**” means all of the Gcore services as set forth in any applicable Service Order (or as otherwise agreed by the Parties) that Gcore provides to Customer pursuant to this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Services Specification**” means the rights, limitations, restrictions and other service-specific details for particular Services, currently available at [https:_~s~_~s~gcore.com_~s~](https:_~s~_~s~gcore.com), as may be updated by Gсore from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Subscription Term**” means a period that includes the Initial Subscription Term and the Renewal Terms.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n“**Taxes**” means any applicable foreign or domestic taxes, tax-like charges, tax-related charges and other charges or surcharges assessed in connection with Services, including all excise, use, sales, value-added and other fees, surcharges and levies.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**“Term”** means a period of time during which the Agreement remains in legal effect.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**_~d~Third Party Products_~d~** means products (including applications, operating systems, other software, or hardware) developed and owned by a third party and made accessible to the Customer through Gcore, or that the Customer has directly or indirectly obtained from such third party in connection with the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**_~d~Website_~d~** means [https:_~s~_~s~gcore.com_~s~](https:_~s~_~s~gcore.com) or other websites, portals and similar web resources run by Gcore for the purpose of performing Services or managing Customers_~q~ accounts. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. Services {msa_services}\n_~l~br_~s~_~g~\n2.1 Gcore will provide Services to Customer as specified in a Service Order, subject to the terms and conditions of this Agreement. The Services can be ordered by requesting a Quotation from Gcore and signing a Service Order form. Customer may also enter into Service Orders by selecting and ordering Services through the Customer’s account on the Website. By ordering such Services online, Customer consents to the prices indicated on the Website. _~l~br_~s~_~g~\n_~l~br_~s~_~g~\nUpon the Customer’s approval of a Quotation, Gcore may accept such an offer by sending a Service Order to the Customer. Gcore may be free to send an Acceptance or not. Gcore will not be bound to provide Services until the applicable Service Order is executed by both Parties. However, if Customer begins using Services before the Service Start Date in an applicable Service Order, the provision and use of such Services nonetheless will be governed by the terms of this Agreement. For the avoidance of doubt, no contract is concluded between the Parties upon the acceptance of the Quotation by the Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 Customer acknowledges that Gcore (a) does not own or control all local circuit links, leased co-location spaces, leased space cross-connects, Internet service providers (ISP) and networks providing connectivity to Gcore, and except as set forth in the SLA, Gcore will not be responsible for performance or non-performance affected by operations within such locations, networks or interconnection points outside Gcore_~q~s control, (b) is a mere intermediary (i.e. mere conduit in accordance with article 12 of Directive 2000_~s~31_~s~EC on E-Commerce and the implementing article 60 of Luxembourg E-Commerce Act of 14 August 2000 or similar provisions) for transmission of Customer Content and does not exercise editorial or other control over such materials and (c) will not be responsible for, and expressly disclaims any liability arising from Customer Content or other data accessible on the Internet or for any actions taken on the Internet.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 Gcore may at any time, and without notice, use the services of one or more Affiliates, suppliers or subcontractors in connection with the performance of its obligations under this Agreement, and Customer_~q~s obligations to Gcore extend to those parties when acting on Gcore’s behalf.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.4 To be eligible for a Service Credit under the SLA as defined there, Customer must be in good standing with no delinquent invoices, in addition to any other SLA requirements.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.5\tGiven the nature of the Services, Customer, and not Gcore, is solely responsible for (i) all bandwidth abuse, theft or other unauthorized usage or activity occurring on Customer_~q~s account (e.g., leeching or hotlinking_~s~direct linking to content), (ii) all resulting Fees and costs, (iii) implementing any monitoring, defensive or protective tools or measures (whether offered by Gcore or a third party) related to the Customer’s account, including backup of Customer Data and Customer Content and (iv) regularly monitoring all usage of bandwidth and Services and other activity on Customer’s account. Gcore makes available to Customer, through the Gcore reporting tools, data regarding Customer_~q~s billable usage of bandwidth or Services. However, Gcore is not responsible for notifying Customer of usage or activity patterns occurring on the Customer’s account.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.6 Gcore may modify the configuration of the Services, provided such modifications are necessary due to technical, economic or regulatory developments or to maintain the quality standard of Services and such modification will not affect the essential characteristic features of Services ordered. In such event, Gcore shall use commercially reasonable efforts to notify Customer prior to any such modification becoming effective. Customer’s continued use of Services following the modification will constitute Customer’s acceptance of the modification.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.7 Scheduled Maintenance may cause interruptions to the Services in part or as a whole without incurring liability on the part of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.8 Gcore may carry out Scheduled Maintenance which is unlikely to substantially affect the Services at its own discretion and without notice. Insofar as Scheduled Maintenance will likely cause interruptions to the Services in part or as a whole or any substantial problems for the Customer, Gcore will notify Customer at least seven (7) Days in advance or with as much advance notice as reasonably possible in the event that Gcore receives a maintenance notification from an underlying provider. The notification will include time and date, duration and description of any such work. Notwithstanding the foregoing, if Gcore reasonably believes that timely providing such notice would result in an unacceptable risk of a defect, damage or loss of integrity to the Gcore’s network or equipment, Gcore may perform such work and may serve notice to Customer of the need to perform emergency maintenance on the network or equipment with a notice period reasonable under the given the circumstances.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.9 Irrespective of the actual duration of the usage of a Service by Customer, Gcore charges Customer for the full month of such Service, starting from the calendar month in which such Service was activated.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.10 For the purposes of this Agreement, one Kbps is equal to 1,000 bits; one Mbps is equal to 1,000 Kbps; one Gbps is equal to 1,000 Mbps etc; one KB is equal to 1,000 bytes; one MB is equal to 1,000 KB; one GB is equal to 1,000 MB; one TB is equal to 1,000 GB; one PB is equal to 1,000 TB etc.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.11 Gcore may offer trial versions of the Services free of charge for a specified time period (“Free Service Period”). Please note that the Free Service Period shall be applied independently from any other free trials and_~s~or free tariffs which may be offered by Gcore. The Free Service Period will expire at the earlier of (a) the end of the Free Service Period; (b) the start date of Initial Subscription Term; (c) termination of the Agreement and_~s~or suspension of Services; or (d) termination of the Free Service Period by Gcore in its sole discretion. For the avoidance of doubt, any Free Service Period shall not extend Initial Subscription Term or Renewal Term unless otherwise specified in the Service Order or expressly indicated in writing by Gcore. Gcore will have no liability for any harm or damage arising out of or in connection with any use of the Services during the Free Service Period.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.12 Unless otherwise agreed by Gcore, the Free Service Period is intended exclusively for the personal use of private individuals. After the Free Service Period has expired, all data, including Customer Data and Customer Content may be permanently erased. Without prejudice to any other provision of this Agreement, during the Free Service Period unless permitted by Gcore, the Customer is not allowed to:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(a) use any Service for serving video or a disproportionate percentage of pictures, audio files, or other non-HTML content (if applicable);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) use any Service for commercial or professional purposes;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(c) resell and_~s~or engage in any subcontracting of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.13 Gcore may at its own discretion and without prior notice change the terms and conditions of the Free Service Period and introduce any restrictions and limitations.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.14 Subject to specific commitments outlined in the applicable Service Order or Service Specification, Gcore holds no liability for any technical errors, security vulnerabilities, incompatibilities, or instabilities detected in Third Party Products. Moreover, Gcore disclaims any warranties for these Third Party Products. Customer is required to use these Third Party Products in compliance with the terms of the Agreement and applicable terms of such third parties. Specifically, Customer is prohibited from engaging in activities such as decompiling or accessing the source code of Third Party Products. The Customer bears the full risk when employing these Third Party Products and assumes sole responsibility for ensuring their suitability for its requirements and intended purposes.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.15 Gcore reserves the right to discontinue any Service offered hereunder upon providing the Customer with written notice of at least six (6) months. This right to discontinue a Service is independent of and not limited by any other terms or conditions in this Agreement, including any commitment terms for the Service.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Acceptable Use {msa_acceptable_use}\n_~l~br_~s~_~g~\n3.1 As between the Parties, Customer is solely responsible for any Customer Content stored, reproduced, displayed or distributed using Services. All use of Services, unless otherwise indicated in a Service Order, is governed by the AUP, which is made a part of this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 If Gcore determines, in its sole reasonable discretion, that Customer Content or Customer’s use of Services violates the AUP or otherwise adversely impacts the Services, Gcore reserves the right to take remedial measures including blocking or disabling access. Gcore will use commercially reasonable efforts to limit the measures to the extent necessary to resolve the adverse impact without undue interruption of Services. The Parties will work together in good faith to resolve the problems or issues causing, in whole or part, the adverse impact. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. Cooperation and Customer Obligations {msa_cooperation_and_customer_obligations}\n_~l~br_~s~_~g~\n4.1 For Services to function as intended, Customer must cooperate in good faith with Gcore to configure and enable Services. When Customer elects to send or receive Customer Content using Services, Customer is solely responsible for modifying its content identifiers, consistent with instructions that Gcore provides, to enable Gcore to deliver the selected content. This may include changing the alias information in the Customer’s DNS record so that hostname addresses of page objects resolve to Gcore’s servers.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.2 Customer acknowledges that the timely and successful performance of Services requires good faith cooperation by the Customer. Therefore, Customer will (a) furnish all information reasonably requested by Gcore, (b) comply with all laws, regulations, orders and statutes which may be applicable to Customer, and (c) timely perform its obligations as necessary to meet any schedule or deadline in the applicable Service Order. In the event that any failure by the Customer to comply with the provisions of this section 4 results in any delay, deficiency or interruption in the performance of Services, Gcore shall not be deemed in breach of the applicable Service Order for such delay and Customer shall be responsible for any costs reasonably incurred by Gcore in addressing and remedying such delay, deficiency or interruption.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.3 The Services provided by Gcore pursuant to this Agreement and under any Service Order shall only be used for purposes assumed under this Agreement, and in accordance with applicable local legislation, rules and regulations. Gcore shall be entitled, at its reasonable option, to immediately suspend Services if in its sole opinion Services are being used in a manner that may result in liability or other damage for Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Fees and Payment {msa_fees_and_payment}\n_~l~br_~s~_~g~\n5.1 Customer will pay to Gcore all Fees incurred on Customer’s account in full, as set forth in this Agreement and any Service Order, without set-off, withholding or deduction by Customer. Gcore may increase the Fees, including fees for Services with subscription terms, during annual price indexation. The maximum increase is the higher of (a) 5% or (b) the CPI index in Luxembourg for the previous year. The notification about the indexation will be made either by e-mail or a notice in Gcore’s systems visible to the Customer. The increase can occur each year on the anniversary of the Service Start Date for a specific Service. For different Services, separate Service Start Dates may apply. Additionally to the aforementioned indexation, Gcore reserves the right at its sole discretion to adjust the Fees based on changes in its operating costs. Modification of Fees can occur due to Gcore_~q~s increased costs related to the data center or connectivity services, utilities such as electricity, software, and hardware, along with increased taxes, or other relevant expenses. Any adjustments to the Fees will be determined by Gcore and will be directly related to demonstrable increases in operating costs. In respect to active Service Order such changes in Fees can be made upon providing 30 Days prior notice. The adjustment will be implemented in the subsequent billing cycle following the notice period. Gcore shall maintain accurate records and documentation supporting the basis for the fee adjustment, which shall be made available for inspection upon the Customer_~q~s reasonable request.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.2 All charges are exclusive of Taxes. Customer is solely responsible for all Taxes payable in connection with Services. If Customer provides Gcore with a valid, duly executed tax exemption certificate, Gcore may exempt Customer from Taxes in accordance with the law, effective on the date Gcore receives the exemption certificate. If Customer is required by law to make any deduction or withholding from any payment due hereunder to Gcore, then, notwithstanding anything to the contrary contained in this Agreement, the gross amount payable by Customer to Gcore will be increased so that, after any such deduction or withholding for taxes, the net amount received by Gcore will not be less than Gcore would have received had no such deduction or withholding been required.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.3 Upon mutual Acceptance of a Service Order, Gcore will begin billing Customer for MRC as of the Service Start Date. Unless stated otherwise in the Service Order, Gcore will bill Customer for the fixed MRCs at the beginning of a calendar month for the Services upcoming in that month. If Customer exceeds their included usage, Gcore will invoice them for the overage charges, along with any other applicable usage fees, at the beginning of the month following the month in which the usage occurred. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.4 All Fees will be billed and payable in euros, unless otherwise mutually agreed in writing. Customer will pay all MRCs through the Subscription Term, regardless of whether or how much Customer uses the committed Services. If Gcore cannot begin timely delivery of Services for any reason caused by Customer, Gcore nonetheless may, in its sole discretion, begin billing Customer for MRCs as of the Service Start Date. Any Service Credit granted under the SLA for a Downtime will be applied to the next applicable invoice, against any charges for MRCs and_~s~or overages.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.5 Unless otherwise agreed to in writing by the Parties, Customer shall pay all invoices within fourteen (14) Days of the invoice date by transferring the invoiced amounts to the bank account designated on the invoice. All invoices may be provided to Customer electronically. In respect of all due and unpaid invoiced amounts, Gcore reserves the right to charge (i) in addition to the legal interest, an interest of one and three-quarters percent (1.75%) per month of all invoiced amounts from the due date as set out above until full and final payment of such amounts and (ii) reasonable collection costs incurred in respect of such unpaid invoiced amounts, including but not limited to reasonable legal expenses.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.6 Prices indicated on the website of Gcore are subject to change. Such changes will not apply retroactively.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.7\tIf not specified otherwise in a written agreement, the Services will be billed by deducting prepaid credits from the Customer_~q~s Account. These credits are non-refundable and non-transferable. To access the Services, maintaining a positive credit balance in the Customer_~q~s account is mandatory. Customer is accountable for ensuring that the account consistently maintains an adequate amount of credits to cover the Fees of the ordered Service. In the event the credit balance of the account reaches zero or becomes negative, Gcore reserves the right to suspend the Service. Should the Customer_~q~s balance reach zero or be negative, Gcore shall have the right to suspend the Services or terminate the affected Service Order or the Agreement. Consequently, the Customer_~q~s account will be closed, and all Customer Data and Customer Content will be deleted. Additionally, the Customer is responsible for costs related to temporary storage of data, if applicable.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 6. Defects {msa_defects}\n_~l~br_~s~_~g~\n6.1 In case of any Defects, the claim of Service Credits, as defined in the SLA, shall be the Customer’s sole and exclusive remedy. Customer may contact Gcore for notification of Defects by email ([support@gcore.com](mailto:support@gcore.com)).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.2 Customer has to notify Gcore in writing of any Defects immediately upon the Customer’s discovery of the Defects. The notification has to contain a Defect report (“Defect Report”) to Gcore that includes (a) Customer name and, as applicable, on-site technical contact information (telephone number, email address and hours of operation of the responsible Customer contact); (b) a reasonably detailed description of the Defect, together with any supporting information that Customer’s engineers believe will assist Gcore in its diagnostic process (including e.g. time of first occurrence of Defect, affected systems, error messages etc.); and (c) the date and time that Customer identified the Defect for the first time. All communication between Customer and Gcore regarding Defect Reports and remedying of Defects shall be in English.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.3 Gcore is not obliged to remedy Defects, and will not be held otherwise liable, and Service Credits will not be granted in connection with any failure or deficiency caused by or associated with the following, each an “Excluded Cause”: (a) equipment, software or other technology not provided by Gcore; (b) Customer’s equipment, software or other technology, including without limitation the Customer’s servers; (c) use of Services other than agreed with Gcore, in particular any use in violation of the Agreement; (d) actions, omissions or interventions by Customer or its agents, contractors or vendors, including without limitation, any negligence or willful misconduct; (e) any third party’s actions or interventions (excluding actions or interventions by Gcore’s Affiliates); (f) Scheduled Maintenance, emergency maintenance or Customer-requested service interruptions; (g) failure in local access circuits or cross connects connecting the Customer to Gcore’s network; (h) conditions at the Customer’s premises such as power supply, climate or housing; (i) false service outages and downtimes reported due to errors of any SLA measurement system; (j) an event of Force Majeure; and_~s~or (k) the suspension, interruption or termination of Services in accordance with the Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~ \n6.4 Customer acknowledges that Customer shall reimburse Gcore for any Services provided by Gcore if Gcore was not obliged to provide these Services due to an Excluded Cause. In particular, Gcore reserves the right to charge Customer for resources devoted by Gcore to the receipt, investigation, troubleshooting and_~s~or clearance of Defects reported by Customer that are not attributable to Gcore (e.g. no Defect is found or the reported Defect is caused by an Excluded Cause). If a Defect reported by Customer is found not to be attributable to Gcore, then Customer shall compensate Gcore at Gcore’s then-current hourly rates (depending on the level of technical qualification of Gcore’s personnel that investigated the alleged Defect) and for any expenses Gcore may have incurred (e.g. for using Gcore’s Affiliates and_~s~or Gcore’s subcontractors) when investigating and_~s~or remedying the alleged Defect. Gcore will invoice these charges for the Defect support and Customer shall make payment in accordance with the terms of the Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 7. Grant of Rights, Intellectual Property {msa_grant_of_rights}\n_~l~br_~s~_~g~\n7.1 Gcore grants to Customer, as applicable, the non-exclusive right to access and use the Services during the Term solely for the purposes of this Agreement. As between the Parties and subject only to the rights of use expressly granted by Gcore herein, Gcore retains all worldwide rights, title and interest in and to the Services, Gcore_~q~s equipment, network and methodologies, software or other Intellectual Property Rights embodied therein provided in connection with the Services, Gcore_~q~s Confidential Information, all revisions thereto, derivatives thereof and all Intellectual Property Rights therein, whenever developed. Customer will not, except insofar as permitted by applicable law, and will require End Users to not, either directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from Services or Gcore Confidential Information. Customer will provide reasonable assistance to Gcore, at Gcore’s cost, to secure protection of Gcore’s Intellectual Property Rights, including assistance in preparing and filing applications, registrations, assignments and other instruments to perfect title.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.2 Customer grants to Gcore, and its agents, suppliers and subcontractors, the non-exclusive right to access and use, ingest, reproduce, format, store, distribute, display, perform and make modifications to Customer Content, including encoding, decoding, translating, compressing, decompressing, encrypting, decrypting, repackaging, encapsulating, de-encapsulating, chunking, segmenting, storing, transmitting, distributing, making derivative works of and otherwise managing instances of such Customer Content and associated metadata, solely for the purposes of this Agreement. The foregoing license includes the creation, storage, duplication, modification and distribution of packages that include Customer Content in connection with the performance by Gcore of the Services requested by Customer pursuant to this Agreement. As between the Parties and subject only to the licenses expressly granted by Customer herein, Customer or End Users, as applicable, retain all rights, title and interest in and to Customer Content, Customer Confidential Information and other Customer Intellectual Property Rights. Except insofar as permitted by applicable law, Gcore will not, either directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from Customer Content or Customer Confidential Information.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 8. Customer Data {msa_customer_data}\n_~l~br_~s~_~g~\n8.1 In relation to the processing of any personal data under or in relation to this MSA, each Party agrees to comply with its respective obligations under the European Regulation 2016_~s~679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95_~s~46_~s~EC (the “General Data Protection Regulation”) and local laws and regulations where applicable (together with the General Data Protection Regulation, the “Data Protection Laws”) and to co-operate with the other Party in putting in place any procedures or documents as may be required in this regard.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.2 Customer acknowledges that Gcore, its Affiliates, and their respective agents will, for the purpose of the provision of Services, come into the processing of Customer Data. However, Customer shall remain the data controller for the purposes of the applicable data protection laws with Gcore, its Affiliates and their respective agents having only the functions of data processor acting on behalf of Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.3 Gcore will use reasonable technical and organizational measures to protect Customer Content and Customer Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against other unlawful forms of processing. Customer will provide Gcore with direction as to the processing of the Customer Content and Customer Data in accordance with the Customer’s then-current privacy policy and other privacy laws, rules and regulations applicable to Customer. Without prejudice to subsection 8.4, all use of Customer Data by Gcore will be at Customer’s direction and solely on behalf of Customer, including as set forth in this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.4 Customer acknowledges and agrees that Gcore, its Affiliates and their respective agents may use, process and_~s~or transfer Customer Data (including transfers to entities in non-EEA countries that do not offer an adequate level of protection for the processing of personal data as required under the EU Directive 95_~s~46_~s~EC (prior to May 25, 2018) and the General Data Protection Regulation (GDPR) 2016_~s~679 (from May 25, 2018), as may be amended and replaced in the future): (i) in connection with the provision of Services; and (ii) to incorporate Customer Data into databases controlled by Gcore and its Affiliates for the purpose of administration, provisioning, billing and reconciliation, verification of Customer identity and solvency, maintenance, support and product development, fraud detection and prevention, sales, revenue and Customer analysis and reporting, marketing and Customer use analysis.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.5 Customer warrants that it has obtained and will obtain all legally required consents and permissions from relevant parties (including data subjects) for the use, processing and transfer of End User Data and other Customer Data as described in this section. Customer shall comply with all applicable data protection laws, specifically execute all respective Model Contracts for the transfer of personal data to third countries and take other actions required. This shall include inter alia making notifications or obtaining authorisation from authorities of the relevant jurisdictions regarding the transfer of End User Data and other Customer Data by Gcore outside the EU_~s~EEA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.6 Customer will not provide to Gcore any Customer Content: (a) that is inappropriate or unlawful; (b) contains viruses, worms, corrupt files, Trojan horses and other forms of corruptive code or any other content, which may compromise the Services or Gcore’s network or equipment; (c) that violates the property rights of others, including unauthorized images, programs, trademarks or other Intellectual Property Rights; or (d) that has any links or connections to any of the above.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 9. Processing by Gcore as a Data Controller and Data Processor {msa_processing_by_gcore}\n_~l~br_~s~_~g~\n9.1 The Parties understand that Gcore may process Customer Data which qualifies as personal data under Data Protection Laws in order to incorporate such Customer Data into databases controlled by Gcore and its Affiliates for the purpose of administration, billing and reconciliation, verification of Customer identity and solvency, maintenance, support and product development, fraud detection and prevention, sales, revenue and Customer analysis and reporting, marketing and Customer use analysis. In this regard, Gcore in principle acts as a data controller and ensures that it will honor its obligations under Data Protection Laws.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.2 In this context, the Customer is requested to kindly communicate the information below to the natural persons to whom the Customer Data relates (the “Data Subject(s)”) and_~s~or to take note of such information to the extent that he_~s~she is such a Data Subject.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.3 The personal data collected and processed by Gcore shall include: name, position, title, contact information (phone, email, physical or postal address etc.), connection data, localization data, IP addresses, browser data, account data, and employer information (the “Personal Data”).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.4 In addition to transfers to Affiliates, Gcore will transfer the Personal Data to several service provider(s) acting as data processor(s) (the “Data Processor(s)”) for the purposes of customer relations management (HubSpot Ireland Limited), analytics (Google Ireland Limited, Ireland), storage and transfer of information (Microsoft Ireland Operations Limited, Ireland), enterprise management, financial reporting and accounting (SAP Deutschland SE & Co. KG), internal communications (Slack Technologies Limited, Ireland), support (Intercom R&D Unlimited, Ireland; Zendesk Inc, United States). This list is subject to change, details can be obtained by sending a request to [privacy@gcore.com](mailto:privacy@gcore.com) The Data Subject acknowledges that the Data Processor(s) act(s) on the instructions of Gcore and might have access to his_~s~her Personal Data. The Data Subject further understand that his_~s~her Personal Data might be disclosed to administration and public authorities, social security services, insurance, banking institutions, professional advisers and auditors of the Company (the “Recipients”).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.5 The Data Subjects are hereby informed that the Data Processor(s) and the Recipients might be located inside or outside of the EU_~s~EEA in countries which are not deemed by the European Commission to provide for an adequate level of protection, meaning that is equivalent to the protection afforded under European data protection standards. Gcore has thus put in place contractual model clauses. The Data Subject may obtain a copy of such safeguard by sending a request to [privacy@gcore.com](mailto:privacy@gcore.com).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.6 The Personal Data of the Data Subjects shall be saved for the duration of this MSA and moreover, the business relationship between the Parties, and for a period of ten (10) years following the termination thereof.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.7 The Data Subject has the right to request access to his_~s~her Personal Data. He_~s~she may require that his_~s~her Personal Data be rectified in case of error.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.8 The Data Subject may also request that his_~s~her Personal Data be erased or that data processing be restricted if the Personal Data may no longer be legitimately held or processed. The Data Subject further has a right of objection and a right to data portability under the conditions laid down under Data Protection Laws.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.9 The Data Subject may exercise his_~s~her rights by writing to Gcore at the address mentioned on the first page of this MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.10 The Data Subject has the right to lodge a complaint with a supervisory data protection authority (for Luxembourg: Commission Nationale pour la Protection des Données).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.11 The Parties understand that Gcore may process Customer Data and End User Data which qualifies as personal data under Data Protection Laws in connection with the provision of the Services to Customer. The Parties agree that in this context, Customer will act as a data controller and Gcore as a data processor, acting upon instruction and on behalf of the Customer. Provided that the Customer, as a data controller, has a legal obligation to enter into a data processing agreement with its data processors, the Parties have concluded the Data Processing Agreement, which lays down the terms and conditions of the processing of personal data by Gcore as a data processor.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.12 For the avoidance of doubt, such Data Processing Agreement forms an integral and essential part of this MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 10. Confidentiality {msa_confidentiality}\n_~l~br_~s~_~g~\n10.1 “Confidential Information” means, with respect to a Party (“Disclosing Party”), all non-public confidential information pertaining to such Party’s business (including such information of a Party’s subcontractor or a Party’s Affiliate), in particular information containing customer lists, customer information, technical information (including technical layouts and designs, configurations of cables, network etc.), pricing information, trade secrets, financial positions, customer communications or proposals, benchmarking information, satisfaction surveys or information relating to business planning or business operations and the terms of this Agreement including any Service Order. Gcore and Customer will comply with this section 10 when exchanging Confidential Information under this Agreement, including any Service Order. Confidential Information may be designated or marked as confidential when disclosed. However, any information that the Party receiving such information (“Receiving Party”) knew or reasonably should have known, under the circumstances, was considered confidential or proprietary by the Disclosing Party, will be considered Confidential Information of the Disclosing Party even if not designated or marked as such.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n10.2 The Receiving Party shall preserve the confidentiality of the Disclosing Party’s Confidential Information and treat such Confidential Information with at least the same degree of care that Receiving Party uses to protect its own Confidential Information, but not less than a reasonable standard of care. The Receiving Party will use the Confidential Information of the Disclosing Party only to exercise rights and perform obligations under this Agreement. Confidential Information of the Disclosing Party will be disclosed only to those employees of the Receiving Party with a need to know such information. Gcore may, for the purpose of exercising rights and performing obligations under this Agreement, disclose Confidential Information of Customer also to Gcore’s Affiliates and Gcore’s subcontractors.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n10.3 The Receiving Party shall not be liable to the Disclosing Party for the release of Confidential Information if such information: (a) was known to the Receiving Party on or before Effective Date without restriction as to use or disclosure; (b) is released into the public domain through no fault of the Receiving Party; (c) was independently developed solely by the Receiving Party who have not had access to Confidential Information; or (d) is divulged pursuant to any legal proceedings or otherwise required by law.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n10.4 The Receiving Party’s obligation under this section 10 shall expire five (5) years after termination of this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 11. Warranties {msa_warranties}\n_~l~br_~s~_~g~\n11.1 Gcore warrants that it shall provide Services in compliance with applicable laws and regulations and in a professional and workmanlike manner. Gcore shall use all commercially reasonable efforts to provide Services without interruptions (including the Service Levels) as set forth in the applicable SLA. The Parties acknowledge, however, that it may be technically impracticable to provide Services free of any defects or interruptions. Therefore, Gcore cannot and does not guarantee, to the maximum extent permitted by law, that Services will be uninterrupted or error-free.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n11.2 In the event of defects or interruptions of Services, Customer shall only be entitled to the remedies, if any, as specified in the relevant Service Order or the SLA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n11.3 Except as otherwise set forth in section 11, Gcore does not make and disclaims (i) all warranties that the Services will be uninterrupted, defect-free or completely secure, and (ii) the implied warranties of merchantability and fitness for a particular purpose. To the extent permitted by law, all Services are provided on an “as is” basis and Customer’s use of the Services is solely at its own risk.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n11.4 Customer represents and warrants that it owns, controls or possesses all necessary rights to the Customer Content and any other materials it supplies to Gcore, free, and clear of any and all claims, rights, and obligations whatsoever and is empowered to grant the rights, licenses and privileges granted in this Agreement. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 12. Indemnification {msa_indemnification}\n_~l~br_~s~_~g~\n12.1 Customer will, at its cost, defend, indemnify and hold harmless Gcore and its officers, directors, employees, agents and permitted successors and assigns (each a “Gcore Indemnitee”) through final judgment or settlement, from and against any third-party claim, action, suit, proceeding, judgments, settlements, losses, damages, expenses (including reasonable legal fees and expenses) and costs (including allocable costs of in-house counsel) (“Claim”) brought against a Gcore Indemnitee arising out of or based upon (a) bodily injury, death or loss of or damage to real or tangible personal property to the extent that such Claims were alleged to have been proximately caused by any negligent act, omission or wilful misconduct of Customer or their respective agents or employees; (b) operation or use of Customer’s products, websites or services; (c) Customer Content, including any allegation that Customer Content or any other data or information provided by Customer infringes any third party Intellectual Property Rights or otherwise violates applicable law; (d) Customer’s failure to comply in any material respect with the AUP or applicable law; (e) the unauthorized use of or access to Services by any person using Customer_~q~s systems or network; (f) Gcore’s compliance with Customer specifications; (g) a combination or modification of the Services by or on behalf of Customer by anyone other than Gcore or its authorized agents; (h) distribution (including by sale or importation), decoding, decrypting, duplication, storage, display_~s~playback, modification or any other use of Customer information by any entity other than Gcore; or (i) information, data, or other Customer Content provided by or on behalf of Customer to Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.2 Gcore will, at its cost, defend, indemnify and hold harmless Customer and its officers, directors, employees, agents and permitted successors and assigns (each a “Customer Indemnitee”) from and against any third-party Claim brought against Customer Indemnitee based upon allegations that Services directly infringe any patent issued as of the Effective Date of this Agreement under the laws of the country in which the Services are being provided to Customer or any third party copyright. Notwithstanding the foregoing, Gcore will have no liability for any infringement of patents, copyrights or other Intellectual Property Rights based upon or resulting from Customer Content, use of Services in a manner not specified in applicable Gcore documentation, or services or products not supplied by Gcore. If Services are determined to infringe patents or copyrights as outlined above, Gcore will have the option, at its sole cost, to (i) obtain the right for Customer to continue using Services, (ii) modify Services so that they are non-infringing, (iii) substitute functionally similar, non-infringing services or (iv) if none of the foregoing is available to Gcore on commercially reasonable terms, terminate the Agreement and return to Customer any unused Customer prepaid Fees for which Services have not been provided as of the date of termination.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.3 The Gcore Indemnitee or Customer Indemnitee as applicable (each an “Indemnified Party”) will (a) promptly provide notice to the indemnifying Party (“Indemnifying Party”) of any Claim for which indemnity is claimed (provided, that, any delay in providing notice will not relieve the Indemnifying Party of its obligations hereunder, except to the extent that the Indemnifying Party is materially prejudiced by such delay); (b) permit the Indemnifying Party to control the defense of any such Claim; and (c) provide reasonable assistance at Indemnifying Party’s reasonable cost. Subject to the foregoing, in any Claim for which indemnification is sought, Indemnifying Party may select legal counsel to represent Indemnified Party (such counsel to be reasonably satisfactory to Indemnified Party) and to otherwise control the defense. If Indemnifying Party elects to control the defense, Indemnified Party may fully participate in the defense at its own cost. If Indemnifying Party, within a reasonable time after receipt of notice of Claim, fails to defend Indemnified Party, Indemnified Party may defend and compromise or settle the Claim at Indemnifying Party’s cost. Notwithstanding the foregoing, Indemnifying Party may not consent to entry of any judgment or enter into any settlement that imposes liability or obligations on Indemnified Party or diminishes Indemnified Party_~q~s rights, without obtaining Indemnified Party_~q~s express prior consent, such consent not to be unreasonably withheld or delayed, other than cessation of infringing activity, confidential treatment of the settlement, and_~s~or payment of money that is fully indemnified by the Indemnifying Party under this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.4 This section 12 provides the sole and exclusive remedy of Customer and the exclusive obligations of Gcore in connection with any third-party claim, action, suit or other demand asserted against Customer as described in subsection 12.2 above (in respect of Gcore’s obligations to indemnify Customer only) and Gcore disclaims all other warranties and obligations with respect thereto, to the extent permitted by law. Gcore’s obligations under this section 12 are subject to the limitations in section 13 below.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 13. Liability {msa_liability}\n_~l~br_~s~_~g~\n13.1 With the sole exceptions of wilful misconduct, fraud, or simple breach or negligence resulting in bodily injuries or death, and without prejudice to any limitation of liability contained elsewhere in this Agreement or in any other contractual documents being part of this Agreement, especially in any relevant Service Order concluded hereunder, Gcore’s total liability to Customer in the aggregate for the entire Term (regardless of whether the claims are brought during or after the term) with respect to all claims arising from or relating to the subject matter of this Agreement (including any relevant Service Order hereunder) will at no time exceed fifty percent (50%) of the total amount of Fees actually paid by Customer to Gcore under the affected Service Orders concluded hereunder with respect to the twelve (12) month period prior to the event or events giving rise to such liability, plus the amount of Fees due for the month of the affected Services in which the event or events giving rise to such liability occured. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n13.2 Subject only to the exception of wilful misconduct or fraud, Gcore shall under no circumstances be held liable for any (a) economic loss, loss arising from or in connection with loss of revenues, profits, contracts, goodwill, customers or business or from failure to realize anticipated savings; (b) loss or corruption of any software; (c) loss or corruption of any data; (d) loss of use of hardware or other equipment, of software or data; (e) wasted administrative time or management time; (f) cost of procuring or migrating to substitute services; and (g) any other indirect, consequential or special loss.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n13.3 Customer’s liability claims shall expire after one (1) year following the damaging incident.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n13.4. The limitations of liability set forth in this section 13 apply to all claims and causes of action by Customer with respect to all claims arising from or relating to the subject matter of this Agreement (including any relevant Service Orders thereunder), regardless of whether for breach of contract, tort (including negligence) or for any other reason.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n13.5 If Gcore fails to meet the agreed-upon Service Level Agreements (SLAs), the Customer will be entitled to service credits as outlined in the Agreement. These service credits are the Customer’s only form of compensation for SLA breaches and represent the full extent of Gcore_~q~s liability in such cases.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 14. Force Majeure {msa_force_majeure}\n_~l~br_~s~_~g~\n14.1 Force Majeure means any circumstance not within a party’s reasonable control including, without limitation: (a) acts of God, flood, drought, earthquake or other natural disasters; (b) epidemic or pandemic; (c) terrorist attack, civil war, civil commotion or riots, war, the threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) any labour or trade dispute, strikes, industrial action or lockouts; and (h) non-performance by suppliers or subcontractors (other than by Affiliate of Party seeking to rely on this section).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n14.2 Provided it has complied with subsection 14.3, if a Party is prevented, hindered or delayed in or from performing any of its obligations under this Agreement by an event of Force Majeure (“Affected Party”), the Affected Party shall not be in breach of this Agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for the performance of such obligations shall be extended accordingly.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n14.3 The Affected Party shall:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(a) as soon as reasonably practicable after the start of the event of Force Majeure but no later than ten (10) Days from its start, notify the other Party in writing of the Force Majeure, the date on which it started, its likely or potential duration, and the effect of the Force Majeure on its ability to perform any of its obligations under the Agreement; and\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) use all reasonable efforts to mitigate the effect of the Force Majeure event on the performance of its obligations.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nIf the Force Majeure prevents, hinders, or delays the Affected Party’s performance of its obligations for a continuous period of more than six (6) weeks, the Party not affected by the Force Majeure may terminate this Agreement by giving one (1) weeks’ written notice to the Affected Party. The remedies stated in this subsection 14.3 shall not limit the rights available to Gcore under section 14.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 15. Term and Termination {msa_term}\n_~l~br_~s~_~g~\n15.1 This Agreement will commence on the Effective Date and will remain in legal effect for an indefinite period of time unless terminated in accordance with the Agreement or the applicable laws. Orders for specific Services are placed as Service Orders either on a pay-as-you-go model or for a Subscription Term. Service Orders are by default with a commitment for the initial term (“Initial Subscription Term”) of twelve (12) months, unless another term or a pay-as-you-go model is agreed in the Service Order. The Services will renew automatically for periods equal to the Initial Subscription Term (each, a “Renewal Term”) unless, at least thirty (30) Days before the expiration of the Initial Subscription Term or, subsequently, the Renewal Term, either Party provides notice of non-renewal. Service Orders expressly agreed as pay-as-you-go model (including Service Orders which do not specify the Initial Subscription Term) shall remain in effect until terminated by either Party with thirty (30) Days prior written notice.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n15.2 Customer may terminate this Agreement for cause, upon notice to Gcore, if (i) a receiver or administrator is appointed for Gcore or its property; (ii) Gcore makes a general assignment for the benefit of its creditors; (iii) Gcore commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief law which are not dismissed within sixty (60) Days; (iv) Gcore is liquidated or dissolved; (v) Gcore ceases to do business or otherwise terminates its business operations; or (vi) Gcore materially breaches this Agreement and such breach continues unremedied for twenty (20) Days after receipt of notice from Customer. For clarity, a Downtime is not grounds to terminate this Agreement for cause; the Customer_~q~s sole remedy for a Downtime is set forth in the SLA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n15.3 Gcore may at its discretion terminate this Agreement or specific Service Orders, or alternatively suspend certain Services, if (i) a receiver or administrator is appointed for Customer or its property; (ii) Customer makes a general assignment for the benefit of its creditors; (iii) Customer commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief law which are not dismissed within sixty (60) Days; (iv) Customer is liquidated or dissolved; (v) Customer ceases to do business or otherwise terminates its business operations; (vi) Customer fails to pay invoiced Fees; (vii) any use of Services, including Customer Content, actually or allegedly infringes or misappropriates any Intellectual Property Rights or otherwise violates the AUP or any applicable law, regulation or order; or (viii) Customer otherwise materially breaches this Agreement and such breach continues unremedied for twenty (20) Days after receipt of notice from Gcore. Gcore may terminate, interrupt, or suspend Service without prior notice if Gcore considers in its sole discretion that it is necessary to (1) prevent or protect against fraud, (2) protect Gcore’s personnel, facilities, equipment, network, or services, (3) prevent violation of section 10 or infringement upon the rights of others, (4) prevent potential material liability, or (5) to discontinue a Service or product in accordance with subsection 2.15. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nGcore reserves the right to terminate a particular Service Order by providing written notice to the Customer, with a notice period of thirty (30) days under the following circumstances: a) Gcore has received notification from its lessor or facility owner regarding the termination or expiration of the contract for a data center or another facility relevant to the Service Order; and b) Gcore for any reason is unable to secure an alternative and appropriate facility within a thirty (30) day period after receiving notification from the lessor or facility owner.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n15.4 Upon expiration or termination of the Agreement or a Service Order for any reason, (i) all rights to access or use Services and Gcore’s Intellectual Property Rights will terminate and Gcore will cease providing its Services, (ii) Customer will pay to Gcore all Fees accrued but unpaid as of the date of expiration or termination, (iii) all liabilities accrued before the date of expiration or termination will survive and (iv) Customer will return or destroy, and certify in writing to Gcore such destruction of, all copies of Gcore’s Confidential Information.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n15.5 If Customer terminates the Agreement or a Service Order other than for cause pursuant to subsection 15.2, or if Gcore terminates the Agreement for cause pursuant to section 15.3, Customer will be billed and pay to Gcore an amount equal to Customer’s MRCs multiplied by the number of months remaining in the Term (“Early Termination Fee”). If Customer terminates the Agreement for cause pursuant to subsection 15.2, Customer will not be obligated to pay Early Termination Fee. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n15.6 In preparing a final invoice to Customer, which Customer will pay pursuant to the terms of this Agreement, Gcore will (i) calculate the balance due, (ii) deduct from such balance the unused portion, if any, of any prepaid Fees or Customer deposit and (iii) bill Customer for the remaining balance due. If there remains an unused portion of any prepaid Fees or Customer deposit after satisfaction of the balance due, Gcore will refund to Customer such unused portion.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 16. Suspension of Services {msa_suspension_of_services}\n_~l~br_~s~_~g~\n16.1 Gcore may, upon giving notice to Customer, without prejudice to any of Gcore’s rights to terminate this Agreement or any Service Order hereunder, suspend the provision of all or any of Services in the event that:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(a) suspension of Services is required in order to comply with the directive of an authority and_~s~or court;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) Gcore has grounds for suspecting that Customer is committing any illegal or unlawful act in connection with the use of Services;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(c) if Customer is in default with its payment obligations, and_~s~or\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(d) any other provision within this Agreement or Service Order allows Gcore to suspend provision of all or any of Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n16.2 If any Services are suspended as a consequence of Customer_~q~s act or omission, (i) Customer shall remain liable to pay the respective Fees as if Services had been properly provided by Gcore, and (ii) Customer shall reimburse Gcore for any additional charges and expenses incurred due to the suspension and_~s~or recommencement of Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n16.3 Upon suspension of the Services or termination of the Agreement (or any Service Order) for any reason, Gcore may cease to provide all Services immediately and shall be entitled to permanently erase any and all Customer Content or Customer Data after 48 hours from the suspension of the Services or termination of the Agreement, unless another period is specified in the applicable Services Specification. Gcore shall be also entitled to immediately erase Customer Content or Customer Data without prior notice if Gcore considers in its sole discretion that it is necessary to (1) prevent or protect against fraud, (2) protect Gcore’s personnel, facilities, equipment, network, or services, (3) prevent potential material liability, (4) prevent violation of section 10 or infringement upon the rights of others, (5) implement subsection 3.2, or (6) enforce other rights available under this Agreement or applicable law.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 17. Miscellaneous {msa_miscellaneous}\n_~l~br_~s~_~g~\n17.1 During the Term, Gcore may publicize the existence of the relationship between the Parties for the purpose of its marketing activities. Subject to the foregoing, neither Party shall make any press announcements concerning the Agreement or publicize the Agreement in any way without the prior written consent of the other Party.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.2 All notices, requests, approvals, consents and other communications required or permitted herein will be in writing and in English. Either Party may change its contact information upon notice to the other Party. For clarity, if a notice is not received because the receiving Party has failed to notify the other Party per the preceding sentence or because the receipt is refused, such notice nonetheless will be deemed to have been conclusively made seven (7) Days after delivery was reasonably initiated.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.3 If any provision of this Agreement is held by a court of competent jurisdiction to be unenforceable or contrary to law, such holding will not render the Agreement unenforceable or contrary to law as a whole, and, in such event, such provision will be changed and interpreted so as to best accomplish the objectives of such provisions within the limits of applicable law.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.4 Neither Party may assign this Agreement, in whole or in part, without the other Party’s express prior consent except that Gcore may freely assign any and all of its rights and obligations under this Agreement (a) to a parent or Affiliate or (b) in connection with a Change of Control. This Agreement will be binding upon and inure to the benefit of all permitted successors and assigns. Unless expressly permitted in writing by Gcore, Customer may not assign, transfer, distribute, resell, lease, or otherwise provide access to the Gcore Services to any third party. Gcore can assign, pledge or grant a security interest on any or all Customer receivables (payments owed) to an affiliate, bank, financial institution, or other third party.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.5 Each Party acknowledges that the Services, Confidential Information, hardware, software, technology, devices or other materials or information obtained from or provided to the other Party under this Agreement may be protected under, and subject to, import and export control laws of the European Union, its member states, or the United States, as well as those of equivalent in other jurisdictions; accordingly, their use, import, export and reexport, may be restricted, prohibited or necessitate securing licenses. Each Party agrees not to directly or indirectly export, re-export or cause to be exported or re-exported, any such Services, Confidential Information, hardware, software, technology, device or other such materials or information to any destination or entity prohibited or restricted under the laws of the European Union, its member states, or of the United States, or other respective jurisdictions, as applicable to each Party, unless it will have first obtained express prior consent of the applicable agency or governmental body. Should Gcore reasonably determine that it cannot perform its obligations under this Agreement due to such sanctions-related prohibitions, Gcore may terminate this Agreement or the affected Service Orders effective immediately. Customer agrees to permit Gcore to use information including, but not limited to, business name, place of incorporation, beneficial owners, and_~s~or directors for the purposes of sanctions screening. For avoidance of doubt the ability or act to screen does not remove any obligation and_~s~or liability within this Agreement. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nGcore may terminate this Agreement with immediate effect, if (i) Customer breaches subsection 17.5 or, (ii) continued performance by Gcore of its obligations pursuant to this Agreement would breach or risk exposure to adverse consequences under sanctions or export controls or (iii) any law or any action taken by a government or public authority imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent concerning or otherwise affecting the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nGcore may terminate this Agreement by giving one (1) week_~q~s notice to the Customer in case of substantial changes and other material adverse effects arising out of political declarations of intentions – official or reported – to regulate, prohibit or monitor specific activities by states, governmental agencies or other public entities which may lead Gcore’s performance of this Agreement to breach or to risk exposure to adverse consequences in the relevant jurisdiction.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nIf Gcore terminates this Agreement with immediate effect pursuant to this section it shall not be obliged to make any payments, indemnify, or otherwise have any obligations or liabilities to Customer subsequent to the termination of this Agreement (including the refund of prepaid Fees or Customer deposit pursuant to subsection 15.6). In addition, If Gcore terminates this Agreement pursuant to this section for whatever reason, Customer may be, at the discretion of Gcore, be billed and pay to Gcore the Early Termination Fee, as defined in subsection 15.5 and excluding the termination with prior notice foreseen in the prior paragraph. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.6 This Agreement, the Services Specifications, the SLA, the AUP, other policies and documentation viewable at [gcore.com](http:_~s~_~s~gcore.com_~s~legal) and all Service Orders as well as other documents between the Parties are incorporated herein by reference, constitute the entire agreement between the Parties with respect to its subject matter and supersede all other prior or contemporaneous representations, understandings or agreements; and there are no other representations, understandings or agreements between the Parties relative to such subject matter.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.7 From time to time this Agreement, including all Services Specifications, the SLA and the AUP can be modified by Gсore. Such modifications will not apply retroactively. The Customer will receive notification of such changes via email, in their Gсore account, or through a pop-up window on the Website. Gcore will notify Customer at least twelve months before discontinuing any Service unless Gcore replaces such discontinued Service with a materially similar Service. Further, Gcore will notify Customer in advance before significantly modifying a Customer-facing Gcore API in a backwards-incompatible manner. This section does not limit Gcore_~q~s rights under subsections 2.6 and 5.1.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.8 If there is an irreconcilable conflict between the terms and conditions of the Agreement and any other documents referenced herein, the conflict will be resolved in the following order of precedence: (a) this Agreement (highest priority); (b) Services Specification; (c) SLA; (d) AUP; and (e) other documents. If a provision of this Service Order conflicts with the aforementioned documents, those documents will take precedence, unless the conflicting provision in the Service Order explicitly amends Agreement, the Services Specification, the SLA or the AUP, respectively. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n17.9 This Agreement and any Service Order hereunder shall be governed by the laws of the Grand Duchy of Luxembourg, without regard to International Private Law. All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of arbitration of the Arbitration Center of the Luxembourg Chamber of Commerce by three (3) arbitrators appointed in accordance with said rules. Each Party waives any objection (on the grounds of lack of jurisdiction, forum non conveniens or otherwise) to the exercise of such jurisdiction over it by any such courts. However, for Consumers, in the event of a dispute, the courts located at the place of defendant’s residence shall have non-exclusive jurisdiction and the arbitration clause stated above shall not apply.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 18. Consumer Terms {msa_consumer_terms}\n_~l~br_~s~_~g~\n18.1\tThe following terms only apply where the Customer is entering into this Agreement as a consumer, i.e. who is acting for purposes which are outside his trade, business, craft, or profession, pursuant to consumer protection laws, as amended or replaced from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.2\tThe following terms override the other terms of this Agreement, to the extent necessary under the mandatory consumer protection laws.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.3\tBy derogation from clause 2.11, Customer may also terminate the Free Service Period in its sole discretion.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.4\tBy derogation from clause 2.13, Gcore may at its own discretion change the terms and conditions of the Free Service Period and introduce any restrictions and limitations to comply with new legislative or regulatory requirements, or if necessary to (i) prevent or protect against fraud, (ii) protect Gcore’s personnel, facilities, equipment, network or services, (iii) prevent violation of section 10 or infringement upon the rights of others or (iv) prevent potential material liability.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.5\tBy reference to clause 5.1, Customer shall have the right to cancel the Agreement if the final price resulting from the indexation is too high in relation to the price agreed when the Agreement was concluded.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.6\tBy derogation from clause 5.2, all charges shall be deemed inclusive of Taxes.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.7\tBy derogation from clause 5.5, Gcore shall only have the right to invoice the amount of the late invoice with the legal interest.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.8\tBy derogation from sections 6 and 11, and subject to the conditions and limitation set out by applicable law, in case of Defects, the Customer has the right to obtain the remedy of the Defects, a reduction of the charges in relation thereof, or the termination of the Agreement under the conditions set out below.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nGcore shall remedy the Defects within a reasonable amount of time from the notification of the Defect Report, and without any additional costs or causing major inconveniences for the Customer. Gcore shall not remedy any Defects where it is impossible or would impose disproportionate costs having regard to all the circumstances.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nCustomer shall be entitled to a proportionate reduction of the charges limited to the non-conformity of the Services pursuant to the SLA for the period impacted by the Defects in the form of the Service Credits pursuant to section 6, where (a) the remedy is impossible or would impose disproportionate costs, (b) Gcore did not remedy the Defects as set out above, (c) a Defect appears despite Gcore_~q~s efforts to remedy it, (d) the seriousness of the Defect merits an immediate reduction of the charges or the immediate termination of the Agreement pursuant to the SLA, (e) Gcore notifies the Customer, or the circumstances make it clear that Gcore will not remedy the Defects as set out above.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nCustomer shall be entitled to terminate for cause the Agreement within the meaning of clause 15.2 immediately where the seriousness of the Defect merits such termination pursuant to the SLA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.9\tThe rights of the Customer in relation to the withdrawal from the Agreement, and the consequences thereof are set out in the Online Payment, Return and Refund Policy.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.10\tBy derogation from clause 17.1, Gcore shall not publicize the existence of the relationship between the Parties, unless Customer expressly consents thereto. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.11\tBy derogation from clause 17.5, Gcore shall not have the right to request the Early Termination Fee as provided therein.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.12\tBy derogation from clause 17.9, this Agreement and any Service Order shall be governed by the laws of the Grand Duchy of Luxembourg, without prejudice to applicable mandatory provisions from consumer protection laws. All disputes against Gcore arising out of or in connection with the present contract shall be settled before the competent courts of Luxembourg-City, without prejudice to the competent courts according to applicable law. Customer acknowledges the existence of the online dispute resolution (ODR) platform available at ec.europa.eu_~s~consumers_~s~odr, the possibility of using the ODR platform for resolving disputes, and that Gcore is not bound to participate in such ODR platform \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n18.13\tBy derogation from clause 15.1, the Services will renew automatically for periods equal to the Initial Subscription Term, not exceeding one year each.","clarification":"services_agreement","notification":null},{"id":11,"title":"Data Processing Agreement","name":"Data Processing Agreement","iconName":null,"description":"\nLast updated: June 29, 2023\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nBetween: Customer who placed the Service Order or executed a similar document with reference to the MSA (hereinafter referred to as “**Customer**“ or “**Controller**”)\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nAnd: **G-Core Labs S.A.**, a company organised under the laws of Luxembourg, whose corporate seat is at 2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg (hereinafter referred to as _~d~**Gcore**_~d~ or “**Processor**”)\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nController and Processor are jointly referred to as “**Parties**” and singly as a “**Party**”.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**WHEREAS**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nProcessor will Process (as defined hereafter) Customer Data and End User Data which will mostly qualify as Personal Data (as defined hereafter) on behalf of Controller in the provision of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nController has the legal obligation to enter into a data processing agreement with its processors.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nTherefore, Parties wish to enter into the Data Processing Agreement (as defined hereafter) and lay down the terms and conditions of the Processing of Personal Data by Processor.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**NOW THEREFORE, THE PARTIES HAVE AGREED AS FOLLOWS:**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Definitions\n_~l~br_~s~_~g~\n1.1 **Confidential Information** as defined in the main body of the MSA includes, for the avoidance of doubt all documents, information or data exchanged under this Data Processing Agreement as well as the existence and content thereof.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.2 **Data Processing Agreement** or **DPA** means this data processing agreement and its schedules.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.3 **Data Subject** shall have the meaning given to it in the General Data Protection Regulation (EU) 2016_~s~679.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.4 **Process_~s~Processing** shall have the meaning given to it in the General Data Protection Regulation (EU) 2016_~s~679.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.5 **Personal Data** shall have the meaning given to it in the General Data Protection Regulation (EU) 2016_~s~679. A list of the Personal Data Processed by Processor and the Data Subjects concerned is set out in **Schedule A**.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.6 **Security Incident** shall have the meaning as given to it in Article 5.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.7 Any other capitalized notions that are not defined in this Data Processing Agreement shall have the meaning given to them in the main body of the MSA and_~s~or the General Data Protection Regulation (EU) 2016_~s~679.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. Subject Matter\n_~l~br_~s~_~g~\n2.1 The Data Processing Agreement determines the rights and obligations of the Parties with regard to the Processing of Personal Data in the provision of the Services. The details of the Processing are set out in **Schedule A**.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 Nothing in the Data Processing Agreement relieves a Party of its own direct responsibilities and liabilities under the General Data Protection Regulation (EU) 2016_~s~679.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 This Data Processing Agreement forms an integral part of the MSA and complements the main body of the MSA in relation to data protection. In case of discrepancy or conflict between the provisions of the main body of the MSA and_~s~or any other contractual documentation entered into between the Parties and the provisions of the Data Processing Agreement, the latter will prevail. Any general matters, meaning non-specific to data protection, that are not specifically dealt with in this Data Processing Agreement (e.g. confidential information, intellectual property, liability, boiler plate clauses, etc.) are dealt with in and in accordance with the main body of the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Term of the Data Processing Agreement\n_~l~br_~s~_~g~\n3.1 The Data Processing Agreement is entered into for the duration of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 Articles 3.2, 12.2, 13, 14 shall survive termination of this Data Processing Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. General Obligations of Processor\n_~l~br_~s~_~g~\n4.1 Processor and the persons acting under its authority (as specified in **Schedule A**) shall only Process Personal Data insofar as strictly necessary for the performance of the Services and only upon written instructions of Controller, subject to EU or EU member state statutory provisions to the contrary in which case Processor shall inform Controller of such legal requirement before Processing the Personal Data unless such law prohibits such information on important grounds of public interest.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.2 Processor is not allowed to Process the Personal Data for any other purpose and acts as a processor as defined in the General Data Protection Regulation (EU) 2016_~s~679. Processor shall immediately inform Controller if, in Processor’s opinion, an instruction breaches EU or EU member state data protection provisions.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.3 Processor shall implement appropriate procedures and any associated measures that will ensure that Controller’s instructions can be complied with, including but not limited to measures enabling compliance with any request of a Data Subject.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.4 Processor shall assist Controller, where necessary and upon Controller’s first request, in ensuring compliance with any data protection obligations including but not limited to the performance of a data protection impact assessment or the prior consultation of a supervisory or other competent authority.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.5 Processor shall notify Controller immediately of, and provide details of, any investigation of any supervisory authority or other competent authority insofar as this is allowed pursuant to applicable laws, rules and regulations.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Security Measures\n_~l~br_~s~_~g~\n5.1 Processor shall ensure that all necessary technical and organisational measures are in place, as described in **Schedule B**, to protect the Personal Data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access and all other unlawful forms of processing, each incident in relation to the aforementioned being referred to hereafter as a “**Security Incident**”.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 6. Notification and Handling of Security Incidents\n_~l~br_~s~_~g~\n6.1 Processor shall promptly notify Controller in writing of any Security Incident affecting Personal Data Processed by Processor pursuant to the Data Processing Agreement within 48 hours following the occurrence of the Security Incident. The notice shall summarise in reasonable details the impact of the Security Incident on Controller and any Data Subjects who may be affected by it.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.2 Processor shall reasonably cooperate with Controller in the latter_~q~s investigation of the Security Incident.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 7. Audit\n_~l~br_~s~_~g~\n7.1 Controller is entitled to periodically inspect compliance with the Data Processing Agreement (including the security measures taken), upon giving a 15 days prior written notice. Controller may contract out this inspection to an external independent auditor. The conditions of the audit will be agreed between the Parties on a case by case basis. Processor shall at all times make available all information necessary to demonstrate compliance with its obligations and shall provide all reasonable assistance.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.2 Processor shall grant competent supervisory and other authorities who have the legal right to carry out an investigation of Controller’s or Processor’s processing activities, such access to its premises, computer and other information systems and records as may be reasonably required.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 8. Requests and Complaints by Data Subjects\n_~l~br_~s~_~g~\n8.1 Processor shall notify Controller immediately in writing upon receipt of a request to access or correct Personal Data or an objection from a Data Subject. Processor shall assist Controller in taking any reasonable action the latter deems appropriate in dealing with such a request or objection, including immediately providing Controller, upon request, with a copy of any Personal Data it holds in relation to the relevant Data Subjects and a written description of the processing activities involving such Personal Data since the collection thereof.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.2 Processor shall:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na. immediately notify Controller, in writing, of any complaint received from a Data Subject relating to the Processing of Personal Data or any allegation by a Data Subject that Controller or Processor do not comply with any applicable law relating to the protection of Personal Data;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb. assist Controller in taking any reasonable action it deems appropriate to deal with such a complaint or allegation, including immediately providing Controller with a description of any Personal Data it holds in relation to the relevant Data Subjects and processing activities involving such Personal Data since the collection thereof.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 9. Transfer_~s~Access Outside the European Union\n_~l~br_~s~_~g~\n9.1 Controller understands and agrees that Processor, its Affiliates and their respective agents may Process Personal Data in countries outside the European Union_~s~EEA that are not deemed by the European Commission to provide for an adequate level of protection. Controller understands and agrees that it will need to take any measures required to legitimize such transfer of Personal Data outside the European Union_~s~EEA under the General Data Protection Regulation (EU) 2016_~s~679 and any other applicable data protection regulations (e.g. via the conclusion of an agreement based on EU Standard Contractual Clauses).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.2 This obligation is subject to EU or EU member state contrary statutory provisions in which case Processor shall inform Controller of such legal requirement before granting access to or transferring Personal Data, unless such law prohibits such information on important grounds of public interest.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 10. Subcontracting\n_~l~br_~s~_~g~\n10.1 Controller grants Processor general authorization to use subprocessors for processing activities on Personal Data on its behalf in accordance with this section. The current list of subprocessors is available at _~l~a href=_~d~https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~Gcore_List_of_subprocessors_04-09-2024.pdf_~d~ target=_~d~_blank_~d~_~g~link_~l~_~s~a_~g~. Gcore will update the applicable webpage and provide notice of substantial updates to the list. Gcore will limit the subprocessor’s access to Personal Data to only what is necessary for providing or maintaining the Services, and Gcore will prohibit the subprocessor from using Personal Data for other purposes. We will impose the same contractual obligations on the subprocessor as Gcore has under this DPA. Gcore will remain accountable for any actions or omissions by the Sub-processor that result in Gcore breaching any of its obligations under this DPA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 11. Confidentiality\n_~l~br_~s~_~g~\n11.1 Anyone acting under the authority of the Processor, as well as the Processor itself, where they have access to Personal Data, may only Process such Personal Data if they are required to treat as confidential the Personal Data which comes to their knowledge, except where the communication of such Personal Data is required by the proper performance of their duties under EU or EU member state law to which Processor is subject, in which case Processor shall inform Controller of such legal requirement before communicating the Personal Data unless such law prohibits such information on important grounds of public interest.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 12. Retention of Personal Data\n_~l~br_~s~_~g~\n12.1 Processor shall retain the Personal Data provided by Controller or collected for or on behalf of Controller only for as long as necessary in order to provide the Services, unless there is a duty or legitimate reason for retention.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.2 Upon termination of the Services, all Personal Data and all other information provided by Controller including all copies in whatever form in the Processor’s possession or control shall further and according to the instructions of Controller at Controller’s choice either be i) destroyed, ii) returned to Controller, or iii) returned to a processor designated by Controller, upon Controller’s first request, unless EU or EU member state law requires Processor to keep the data. In the latter case, Processor shall inform Controller of such legal requirement unless such law prohibits such information on important grounds of public interest.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.3 When the Personal Data is returned, all existing copies in the Processor’s information systems must be destroyed. Once destroyed, the Processor must demonstrate, in writing, that this destruction has taken place.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 13. Liability and Indemnification\n_~l~br_~s~_~g~\n13.1 The provisions of the main body of the MSA regarding liability and indemnification apply to this Data Processing Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 14 Governing Law\n_~l~br_~s~_~g~\n14.1 The provisions of the main body of the MSA regarding governing law apply to this Data Processing Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThis Data Processing Agreement may be executed in any number of counterparts, including scanned PDF documents. Each such counterpart shall be deemed an original instrument, and all of such counterparts, together, shall constitute one and the same executed Data Processing Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**SCHEDULE A. - OVERVIEW OF PERSONAL DATA AND DATA SUBJECTS**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**1. The Nature And The Purpose Of The Processing**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nProcessor is a provider of content delivery network (CDN), hosting, IT security and similar services. Processor may process Personal Data in accordance with the terms of the main body of the Master Services Agreement and other contractual documents in place between the Parties. Gcore is granted authorization as a Processor, operating under the instructions of the Controller, to process the Personal Data of the Controller to the extent required for the provision of the Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**2. Duration Of The Processing**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe duration of the processing shall be in accordance with Contoller’s instructions and the terms of the DPA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**3. Personal Data Processed By Processor**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Personal Data may include name, position, title, contact information (phone, email, physical or postal address etc.), connection data, localization data, IP addresses, browser data, account data, and employer information, and other information which is elected by the Controller and for which it is responsible.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**4. Data Subjects Concerned**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Data Subjects concerned may include: End Users, the Customer (natural persons), employees of the Customer (legal person); contractors, consultants and agents who are natural persons of the Customer and their employees; third parties who are natural persons with which Customer conducts business and their employees; any other natural person who receives access to Gcore_~q~s Services or software upon authorization by the Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**SCHEDULE B. - TECHNICAL AND ORGANIZATIONAL MEASURES**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**1. Physical Access Control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to prevent unauthorized persons from gaining access to data processing systems for processing or using Personal Data:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Definition of persons who are granted physical access;\n\nb) Electronic access control;\n\nc) Issuance of access IDs;\n\nd) Alarm device or security service outside service times in the headquarters in Luxembourg;\n\ne) Security doors (electronic door opener, ID reader);\n\nf) Implementation of measures for on-premise security (e.g. intruder alert_~s~notification).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**2. Logical access control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to prevent that unauthorized persons use data processing equipment and –procedures:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Definition of persons who may access data processing equipment;\n\nb) Implementation of policy for external individuals;\n\nc) Password protection of personal computers.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**3. Data Access Control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that persons entitled to use a data processing system gain access only to such Personal Data as they are entitled to accessing in accordance with their access rights:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Allocation of separate terminals_~s~work stations and of ID-parameters exclusively to specific functions;\n\nb) Implementation of partial access rights for respective Personal Data and functions;\n\nc) Requirement of identification vis-à-vis the data processing system (e.g. via ID and authentication;\n\nd) Implementation of policy on access- and user-roles;\n\ne) Evaluation of protocols in case of damaging incidents.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**4. Data Transfer Control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that data (including Personal Data) cannot be read, copied, modified or deleted without authorisation during electronic transmission, transport or storage on storage media, and that the target entities for any transfer of personal data by means of data transmission facilities can be established and verified. Encryption is enabled in certain instances.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nTransport, transfer and transmission of Personal Data is further described in the Privacy Policy and the applicable provisions of the Master Services Agreement. For the purpose of security, remote access to the network and resources is provided through VPN.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**5. Entry Control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that it is possible to check and ascertain whether data (including Personal Data) have been entered into, altered or removed from data processing systems and if so, by whom:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Logging of data entry.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**6. Control of Instructions**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that Personal Data processed on behalf of others are processed strictly in compliance with Controller’s instructions:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Documentation of distinction of competences and obligations between Controller and Processor;\n\nb) Formal assignment process;\n\nc) Control of work results.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**7. Availability Control**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that data (including Personal Data) is protected against accidental destruction or loss:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Realization of a regular backup schedule;\n\nb) Implementation and regular control of emergency power systems and overvoltage protection systems;\n\nc) Implementation of an emergency plan;\n\nd) Protocol on the initiation of crisis- and_~s~or emergency management.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**8. Control of Data Separation**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMeasures to ensure that data (including Personal Data) collected for different purposes can be processed separately.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Logical separation of data of each of Processor’s clients.","clarification":"data_processing","notification":null},{"id":13,"title":"Services Specifications","name":"Services Specifications","iconName":null,"description":"Last updated: July 12, 2024\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**This Specifications schedule sets out the specifications, scope and the respective parties_~q~ obligations in regard to:**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**A. Colocation Services**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**B. Hardware Rental Services**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**C. Hosting Services**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**D. Cloud Services**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**E. CDN Services**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Each Specification forms an integral part of the Gcore Master Services Agreement.**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**(A) COLOCATION SERVICES SPECIFICATION**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following \nColocation Services Specification (“Specification”) with respect to Customer’s use of the Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Colocation Services Specification is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Definitions\n_~l~br_~s~_~g~\n**Accompanying Person(s)** means any person(s) other than Authorized Personnel accompanying Customer while at a Gcore Data Center.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Authorized Personnel** means any member of staff of Gcore, Gcore’s affiliates or subcontractors that is providing Escorted Access to Customer and_~s~or who is otherwise in charge or entitled to give instructions to customers at the respective Gcore Data Center.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Cross Connect** means a physical or wireless interconnection within a Gcore Data Center that (i) exits Customer_~q~s cage or (ii) connects Customer to another Gcore customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Customer Cross Connect** means a physical interconnection, including cables, connections, and other wiring, that (i) does not exit Customer_~q~s cage; (ii) does not connect Customer to another Gcore customer; and (iii) interconnects (a) Customer’s Equipment or (b) Gcore-provided SDP Equipment in Customer_~q~s cage with Customer_~q~s Equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Customer’s Equipment** means all network, computer and other equipment provided, leased, owned or otherwise directly or indirectly controlled by Customer, Customer’s affiliates or subcontractors or Accompanying Persons (including wiring and connections between such equipment and Customer’s demarcation equipment) located at a Gcore Data Center, excluding cross connects and Gcore’s SDP Equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Limit** means for any power circuit, the lesser of (i) the power rating for such power circuit stated in the respective Service Order (80% of the rated capacity for power circuits in Gcore Data Centers in the Asia Pacific region) or (ii) the rated capacity pursuant to the applicable local codes.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Service Delivery Point Equipment or SDP Equipment** means (1) patch panels, DSX panels for category 5 twisted pair, co-axial, single and multi-mode fiber, or (2) other appropriate (as reasonably determined by Gcore) point of demarcation for interconnection or power distribution equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Ports** mean all wiring, connections, circuitry and utility ports at the SDP Equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Redundant Power Circuit Pair** means two identical power circuits installed in the same cabinet or rack (neither of which are part of another pair of circuits in the same cabinet or rack) that are fed from diverse power busses and are powering only equipment with redundant power supplies capable of auto-failover.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Unordered Service** means a Gcore service used by Customer without coverage by a Service Order for such service.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Gcore Data Center** means the data centers of Gcore, Gcore’s Affiliates or subcontractors in which Customer receives Services from Gcore pursuant to a Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Gcore Data Center Property** means the real property on which, and the building in which, a Gcore Data Center is located.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**Gcore Power Distribution System** means any and all Hendry panels (or other data center distribution panels that are compliant with Gcore specifications), locks, and power strips and electrical, utility, or power distribution systems and items that are installed by Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. Scope of Colocation Services\n_~l~br_~s~_~g~\n2.1. Gcore provides Customer with space, facilities and services necessary to install and operate Customer’s equipment and_~s~or equipment of Gcore rented by Customer at the data center(s) of Gcore, Gcore’s Affiliates or Gcore’s subcontractors, including security control, environmental control, connectivity and power supply (including back-up power) (“Colocation Services”).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 A Service Order will usually set forth the following: (a) the Colocation Services to be provided, (b) any Specifications pertaining to such Colocation Services, including the location where the Colocation Services will be provided at and the areas within that location (together the “Licensed Space”), (c) the term for the Colocation Services, (d) the Fees for the Colocation Services and (e) any other terms mutually agreed upon by the Parties.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 Gcore shall provide the Colocation Services in accordance with the Service Levels set out in the SLA, provided by Gcore to Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.4 Physical access to the Licensed Space is restricted to Gcore personnel and designated personnel of Customer. Gcore personnel will accompany and supervise the designated personnel of Customer at all times during access to the Licensed Space (“Escorted Access”). Gcore will provide Escorted Access to Customer only for the purpose of removing Customer’s equipment from the Licensed Space and_~s~or for testing, resetting, modifying and_~s~or configuring the Customer’s equipment and_~s~or equipment of Gcore rented by Customer located within the Licensed Space. During Escorted Access, Customer must comply (i) with all rules and procedures applicable to the Licensed Space, in particular any applicable acceptable use policy, and (ii) with all related orders and directions of Gcore’s personnel. Escorted Access will be charged with Gcore’s hourly rates (depending on the level of technical qualification of Gcore’s personnel to accompany and supervise Customer) and has to be requested by Customer at least five (5) Days in advance. Instead of Gcore personnel, Gcore may also use personnel of Gcore’s subcontractors to provide Escorted Access to Customer and may charge Gcore’s respective expenses to Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.5 Gcore will provide Colocation Services only up to the relevant location at which Gcore’s responsibility to provide equipment and Services ends and where Customer’s responsibilities begin (“Service Delivery Point”), as identified within the Specifications, and shall not be responsible for providing any Colocation Services on Customer’s side of the Service Delivery Point or for providing in-house cabling or conduits unless agreed otherwise in the Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.6 Unless agreed otherwise in the Service Order, Customer is solely responsible for providing and maintaining all necessary electronic communications required to linking the Colocation Services, including wiring, communication line access and networking devices.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.7 The Colocation Service shall be provided subject to Gcore’s Acceptable Use Policy. Customer agrees to use the Colocation Services only in compliance with Acceptable Use Policy.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.8 The Parties agree that if Gcore, in its sole discretion, determines that an emergency action is necessary to protect Gcore’s network, Gcore may block any path over Gcore’s network used by Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.9 While Customer has no right to use the Colocation Services after the Service Order expires or terminates, if Gcore permits Customer to do so in its sole discretion, Customer will remain bound by the terms of the MSA, including, without limitation, all payment obligations and such continued use may be terminated by Gcore immediately upon notice.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Delay of Colocation Services\n_~l~br_~s~_~g~\nAny tentative commencement date for provision of the Colocation Services (e.g. the estimated delivery date) or lead-time provided by Gcore to Customer which is not specified as “Committed Commencement Date” by Gcore shall be deemed a target date for commencement of the Colocation Service and shall not be binding on or create any liability for Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. Service Delivery\n_~l~br_~s~_~g~\nThe ready for service date (“RFS Date”) for a Colocation Service shall be the date (a) on which \nGcore sends a notification via email to Customer, confirming that the respective Licensed Space is ready for Customer’s use as agreed in the applicable Service Order, or (b) on which Customer starts using the Colocation Service without such notification by Gcore, whichever (a) or (b) is earlier.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Removal of Customer’s Property\n_~l~br_~s~_~g~\nCustomer will remove all of Customer’s property, in particular any of Customer’s equipment, from the Licensed Space on or before the expiry or termination of the Service Order. Unless Gcore otherwise agrees in writing, failure to remove Customer’s property within seven (7) Days from the expiry or termination of the Service Order or within twenty (20) Days if the Service Order is terminated due to Gcore’s material breach, will be deemed an abandonment of Customer’s property and Gcore will be entitled to pursue all available legal remedies, including, without limitation and at Customer’s risk and costs, (i) immediately removing Customer’s property and storing it at Customer’s costs at another location of Gcore’s reasonable choice, (ii) shipping Customer’s property to Customer, or (iii) upon thirty (30) calendar days prior written notice to Customer liquidating Customer’s property and retaining the proceeds.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 6. Remote Hands Services\n_~l~br_~s~_~g~\n6.1 With respect to any hardware and_~s~or hardware components and_~s~or any other integral or ancillary technical equipment (including any storage media) and_~s~or Colocation Services and_~s~or Connectivity Services which are located at and_~s~or provided at the Licensed Space of Customer, Gcore will provide upon request by Customer the following Services (together “Remote Hands Services”): (a) the installation and setup of new equipment for operational use by Customer, including the installation of software, drivers or firmware necessary for operational use of such new equipment, (b) the modification, (re-)configuration, resetting and_~s~or power cycling of equipment, Colocation Services and_~s~or Connectivity Services, including respective cabling and_~s~or connections, and (c) exchanging removable storage media (e.g. hard drives etc.).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.2 During the Service Times and via the means of communications as set forth in the Service Order, Customer may contact Gcore to issue a request for particular Remote Hands Services (each a “Service Request”). A Service Request shall include (a) Customer name and on-site technical contact information (telephone number, email address and hours of operation of the responsible Customer contact), (b) the specific date and time at which Customer wants Gcore to perform the requested Remote Hands Service, (c) any available serial numbers of the installed and_~s~or new components to be installed, removed or otherwise modified or (re-)configured during the requested Remote Hands Service, and (d) a reasonably detailed description of the requested Remote Hands Service, together with any supporting information that Customer’s engineers believe will assist Gcore in its fulfillment of the Service Request, (e) any additional information requested by Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.3 Following Gcore’s receipt of the Service Request, Gcore will commence Remote Hands Services by analyzing the Service Request and providing Customer with the estimated time frame to complete the necessary Remote Hands Services. Any date and time specified by Customer for Gcore to perform the requested Remote Hands Service shall only be an estimated delivery date.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.4 Customer acknowledges that the timely and successful fulfillment of a Services Request requires good faith cooperation and frequent communication between the Parties as well as precise technical directions and orders by Customer. Remote Hands Services will be performed by Gcore solely as instructed by Customer. Further, Customer will furnish all information reasonably requested by Gcore to provide the respective Remote Hands Service, including provision of access to all relevant technical information, competent and qualified Customer personnel, facilities, equipment and software that Gcore or its personnel or subcontractors may reasonably request. Upon Customer’s request, Gcore will keep Customer informed on the progress regarding any Service Request.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.5 Gcore reserves the right to reject a Service Request submitted by Customer, in particular if, in Gcore’s sole judgment, (a) Gcore lacks sufficient facilities, material, equipment, capacity or regulatory authority to fulfill the Service Request, (b) the requested Remote Hands Service would endanger technical equipment of Gcore or any third party, and_~s~or (c) Customer does not provide sufficient information in accordance with subsection 6.4 above for Gcore to fulfill the respective Service Request.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.6 After completion of a Service Request, Gcore shall notify Customer thereof via email. The date of that email shall be the RFS Date with respect to the Remote Hands Services provided when processing that Service Request.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.7 Gcore will only provide Remote Hands Services as instructed by Customer. Gcore therefore does not make and disclaims (i) all warranties that the Remote Hands Services will be performed defect-free or completely secure, and (ii) the implied warranties of merchantability and fitness for a particular purpose. All Remote Hands Services are provided on an “as is” basis and Customer’s use of the Remote Hands Services is solely at its own risk. Section 11 of the MSA remains unaffected.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 7. Conduct within Gcore Data Centers\n_~l~br_~s~_~g~\n7.1 Customer will:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na. comply with all rules, regulations and procedures in effect at the Gcore Data Center;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb. comply with all applicable laws in its use of its Licensed Space and its activities in the Gcore Data Center, and comply with all signs posted at any time (including changes in such signs) at the Gcore Data Centers concerning security procedures relating to the Gcore Data Centers_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nc. have full responsibility and liability for all acts or omissions of the designated personnel of Customer, including, as the case may be, any accompanying persons, and all such acts or omissions will be attributed to Customer for all purposes, including for the purposes of determining whether Customer has breached (i.e. failed to abide by) the MSA. Without limiting the foregoing, Customer is responsible and must ensure that Customer’s designated personnel, including, as the case may be, any Accompanying Persons, do not take any actions that Customer is prohibited from taking under the Policies;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nd. be responsible for and will use its Licensed Space only for configuring, providing, placing, installing, upgrading, adding, maintaining, repairing and operating Customer’s own technical equipment, or, as the case may be, rented hardware from Gcore, in a safe and lawful manner to the extent permitted by and subject to the terms of the MSA and any applicable Service Order concluded thereunder;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ne. use the restrooms, any shared work area, and any other common spaces in the Gcore Data Centers and the parking areas outside of the Gcore Data Centers in accordance with the terms of the MSA and any applicable Service Order concluded thereunder, and any rules or signs then posted in or near such areas in the respective Gcore Data Center;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nf. maintain its Licensed Space in an orderly and clean manner and in good repair and condition (reasonable wear and tear only excepted);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ng. deposit litter in designated receptacles or in appropriate locations outside the Gcore Data Centers;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nh. behave in a courteous and professional manner within the Gcore Data Centers and the Gcore data center properties;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ni. immediately notify Gcore of any damage or risk of damage to the Gcore Data Centers or the Gcore Data Center Properties, or damage to any equipment or property of any person in the Gcore Data Centers or the Gcore Data Center Properties;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nj. comply with all applicable property control procedures, which may include providing Authorized Personnel with a description and the serial numbers of items brought into a Gcore Data Center that are valued by the Authorized Personnel at more than EUR 1,000 (or equivalent local currency) and_~s~or providing the Authorized Personnel with the name, contact number and signature of the person removing such items;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nk. if applicable, be responsible for maintaining the confidentiality of Customer’s account numbers and passwords for using Gcore’s customer care website and for restricting and granting access thereto. Notwithstanding anything to the contrary, Customer is responsible and liable for all activities that occur under Customer’s account (including all payments owed for any orders for Services that are placed under Customer’s account), regardless of whether such activities are conducted by Customer or any other third party, and regardless of whether such orders are authorized by Customer. Gcore does not have any obligation to verify that anyone using Customer’s account and password has Customer’s authorization.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.2 Customer will ensure that it does not do any of the following:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na. install, touch, access, tamper with, damage, adjust, repair, interfere with, or breach the security of, the Licensed Space of other customers of Gcore or the equipment, property or services of any other customers, vendors, contractors or other parties that license, sublicense, lease or sublease space or otherwise utilize space at the Gcore Data Center or the Gcore Data Center Properties, or provide services or products to those who do;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb. alter, tamper with, damage, adjust, repair, interfere with, or breach the security of Customer’s Licensed Space, the Gcore Data Centers or the Gcore Data Center Properties (including, without limitation, the electrical and other building systems of the Gcore Data Centers or the Gcore Data Center Properties), or any equipment or property leased, licensed or owned by Gcore (including, without limitation, any Cross Connects and the Gcore Power Distribution System, which only Gcore will install, repair or alter);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nc. install or otherwise perform any Cross Connects;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nd. affix or maintain labels to any Ports or any SDP Equipment that connects Customer’s Equipment to equipment belonging to other customers (Gcore will affix and maintain such labels, which will contain information as determined by Gcore, including circuit identification and other information needed to identify each Gcore-provided Port);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ne. encumber or obstruct the pathways, driveways, yards, entrances, hallways, stairs or any common areas in or around the Gcore Data Centers or the Gcore Data Center Properties;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nf. unless Gcore expressly consents, use any common areas at the Gcore Data Centers or the Gcore Data Center Properties (other than a shared work area where Gcore permits customers to repair their equipment) for any purpose other than access and exit to and from its Licensed Space;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ng. use a shared work area that Gcore permits customers to use for any purpose other than to repair their equipment;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nh. use the Services to compete with any services offered by Gcore, Gcore’s affiliates or Gcore’s subcontractors who operate, as the case may be, the specific Gcore Data Center;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ni. create any nuisances at the Gcore Data Centers or the Gcore Data Center Properties;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nj. manufacture, generate, treat, transport, dispose of, release, discharge, or store on, under or about the Gcore Data Centers, the Gcore Data Center Properties or any surrounding properties, any hazardous materials;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nk. eat, drink or use tobacco products within the Gcore Data Centers except within areas designated for such purposes;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nl. bring recording equipment in, or take photographs of (whether by use of a camera, video camera, cell phone, wireless handset or otherwise), any part of the Gcore Data Centers;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nm. place furniture in its Licensed Space except as permitted by the Gcore Data Center site manager in his_~s~her reasonable discretion. In the event that Customer places furniture Gcore may at any time thereafter notify Customer that the furniture must be removed within three (3) Days following such notice. If Customer fails to remove the furniture within that period, Gcore may remove the furniture, charge Customer Remote Hands Service rates for doing so, and store the furniture at Customer_~q~s expense;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nn. install any surveillance cameras or other surveillance equipment without Gcore_~q~s prior consent. Gcore reserves the right to require Customer to remove or relocate any surveillance cameras or surveillance equipment that Gcore deems to threaten or impede the security of the Gcore Data Center (including the security of other Gcore customers);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\no. block any exit route or aisle way or create a fire hazard;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\np. use VRLA (valve-regulated lead-acid) batteries within the Gcore Data Centers, unless the batteries are a manufacturer-installed and integrated part of equipment that is an express exception to this rule according the applicable Gcore Data Center rules;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nq. use circuit splitters on any Gcore-provided power circuit;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nr. use UPS (uninterrupted power supply) systems that are not provided by Gcore;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ns. use 48v DC rectifiers that are not provided by Gcore without obtaining advance approval from Gcore;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nt. connect a power circuit to a cabinet other than the cabinet specified by Gcore for such power circuit;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nu. consume power beyond the Limit of any power circuit or Redundant Power Circuit Pair.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.3 Redundant Power Circuit Policy: A power circuit is a redundant power circuit only if at all times it meets both of the following conditions: (a) It is part of a Redundant Power Circuit Pair, and (b) The aggregate draw of such Redundant Power Circuit Pair does not exceed the Limit of one of the power circuits in the Redundant Power Circuit Pair. Accordingly, if a power circuit is originally a redundant power circuit but subsequently fails to meet conditions a and b simultaneously, such power circuit will thereafter be deemed a primary power circuit that will be treated as an Unordered Service.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 8. Handling of Customer Equipment\n_~l~br_~s~_~g~\n8.1 Customer will ensure that:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na. all Customer’s Equipment will be installed, operated, maintained and repaired in compliance with all applicable laws and manufacturer specifications and requirements;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb. the installation and use of Customer’s Equipment complies with applicable safety codes and product safety agency listings;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nc. all of the cables and wiring (including Customer Cross Connects and Customer power cords) in its Licensed Space, other than any Cross Connects or Gcore’s SDP Equipment, are neatly wrapped and tied together (if Customer fails to do so, Gcore may at its sole option neatly wrap and tie such wires and cables, and Gcore may charge Customer Remote Hands Service rates for doing so);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nd. Customer’s Equipment is not stacked or resting on any other equipment;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ne. all of Customer’s Equipment is securely fixed onto a cabinet or rack in a manner reasonably satisfactory to Gcore. If Customer’s Equipment is too large or heavy for a rack or cabinet, including but not limited to large servers, Gcore may affix such equipment directly to the floor, and Gcore may charge Customer Remote Hands Service rates for doing so;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nf. appropriate air management products (including, but not limited to, blanking plates, grommets and brushes) are installed in cabinets to minimize any potential mixing of cold and hot air between a cabinet and any source of cooling to that cabinet and, where these have not been installed, Gcore may install or replace (as appropriate) such air management products;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ng. where practical, the heaviest and_~s~or hottest (when in operation) of Customer’s Equipment is installed in the lower sections of a cabinet to make the most effective use of the supplied cooling system;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nh. where practical, cables and wiring (including Customer Cross Connects and Customer power cords) should only run from Customer’s Equipment out of the back of the cabinet or rack. If this is unavoidable, Customer will ensure that appropriate air management products are installed to make the most effective use of the supplied cooling system.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.2 Customer may install and maintain Customer Cross Connects. Gcore has no obligation to install, maintain or repair any Customer Cross Connects.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.3 Gcore may require Customer to remove from any Gcore Data Center Customer’s Equipment that, in Gcore’s sole discretion, (i) causes a threat to safety (including any risk of fire or other hazard) to the operations of the Gcore Data Center or the Gcore Data Center Property, or (ii) unreasonably interferes with the operations of Gcore, another customer or any other person or entity that is licensing, sublicensing, leasing or subleasing space or otherwise utilizing any portion of the Gcore Data Center or the Gcore Data Center Property.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.4 If Customer wants to identify Customer’s Equipment or its Licensed Space, the means of identification will be subject to Gcore’s prior approval before Customer uses such means of identification. Gcore will not identify the location of Customer’s Equipment in the Gcore Data Center, and Gcore will not be responsible for labeling Ports except that Gcore is responsible for connecting Customer’s Equipment to equipment belonging to other Gcore customers at a Gcore Data Center.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.5 Gcore will not touch, maintain, use, upgrade, repair or operate Customer’s Equipment, except in an emergency, or where explicitly or implicitly authorized by Customer’s use of Remote Hands Service, or as otherwise agreed in the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.6 Customer is solely responsible for any loss or theft of or damage to Customer’s Equipment left unattended outside of the Licensed Space in a shared cage.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.7 Gcore is not responsible for any electronic interference that may occur with respect to Customer’s use of wireless communications equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 9. Shipping Policy\n_~l~br_~s~_~g~\n9.1 Customer will comply with the shipping and receiving policies in effect at the Gcore Data Center.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.2 Customer will ensure that all shipments (including the boxes) are clearly labeled with the company name and_~s~or identifier of Customer (as required by the Gcore Data Center) and with a reference to Gcore and the licensed space. Customer will not list Gcore as a recipient of any shipment or identify Gcore as a recipient to any shipping carrier. Unidentified packages or packages that list Gcore as the recipient may be rejected.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.3 Gcore reserves the right to visually and_~s~or physically inspect any and all shipments to or from the Gcore Data Centers when such shipments arrive at the shipping_~s~receiving area. Shipments containing liquids, combustibles and any hazardous materials are prohibited, and, to the extent Gcore is so aware of the contents of such shipments, will not be accepted at any time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.4 At the time of Gcore’s inspection of any shipments to or from the Gcore Data Centers, Gcore may record serial numbers for Customer’s Equipment. Accordingly, when packing Customer’s Equipment for shipping, Customer should be aware that Gcore personnel may need access to the serial numbers on Customer’s Equipment being shipped, prior to the boxes being sealed.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.5 Customer is responsible for moving its shipments from the shipping_~s~receiving area to its Licensed Space and from its Licensed Space to the shipping_~s~receiving area, and Customer’s failure to do so in accordance with the shipping_~s~receiving policies applicable to the Gcore Data Center may result in charges as set forth in such policies.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.6 Unless prior arrangements are made with Gcore by Customer in accordance with the shipping_~s~receiving policies applicable to the Gcore Data Center, Gcore reserves the right to ship the shipment back to the “shipped from” address, at Customer’s expense.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.7 Gcore is not responsible or liable for any missing or damage to Customer’s Equipment which may occur during the packaging and_~s~or shipment of such equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n9.8 Customer is responsible for all duties, charges, fees, taxes and customs requirements associated with international shipments.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 10. Network System Numbers\n_~l~br_~s~_~g~\n10.1 Gcore strongly encourages Customer to have its own autonomous system number as designated by the American Registry of Internet Numbers, the Réseaux IP Européens (RIPE), or the Asia Pacific Network Information Centre or their successors.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n10.2 Customer will be responsible for obtaining telecommunications services as needed from the carrier of its choice. Gcore will not be responsible for providing or installing such services except as otherwise agreed upon in any Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**(B) HARDWARE RENTAL SPECIFICATION**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following \nHardware Rental Specification (“Specification”) with respect to Customer’s use of the Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nHardware Rental Specification is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Scope of Hardware Rental\n_~l~br_~s~_~g~\n1.1 This Specification sets forth the terms and conditions for the rental of hardware and_~s~or hardware components and_~s~or other integral or ancillary technical equipment by Customer from Gcore (“Hardware Rental”).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.2 The Service Order will usually set forth the following: (a) the equipment which Gcore will rent to Customer (“Rented Hardware”), (b) the Fees (i.e. the rental fees and any additional costs) for the Hardware Rental, (c) the destination at which the Rented Hardware shall be set up and used (“Setup Location”), (d) the Term of the Service Order, and (e) any other terms mutually agreed upon by the Parties.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.3 Gcore rents the Rented Hardware to Customer for Customer’s use for the duration of the service term. Upon expiry or termination of the Service Order, Customer immediately has to return the Rented Hardware to Gcore and Customer has to bear any shipping costs that accrue.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.4 Insofar as the Setup Location is situated on the premises of Gcore, Gcore’s affiliate(s) or Gcore’s subcontractor(s), physical access to the Setup Location is restricted to Gcore personnel and designated personnel of Customer. Gcore personnel will accompany the designated personnel of Customer at all times during access to the Setup Location. Gcore will provide Escorted Access to Customer only for the purpose of testing, resetting, modifying and_~s~or configuring the Rented Hardware. During Escorted Access, Customer must comply (i) with all rules and procedures applicable to the Setup Location, in particular any applicable acceptable use policy, and (ii) with all related orders and directions of Gcore’s personnel. Escorted Access are subject to an additional agreement of the Parties and will be charged with Gcore’s then current hourly rates (depending on the level of technical qualification of Gcore’s personnel to accompany and supervise Customer) and has to be requested by Customer at least five (5) Days in advance. Instead of Gcore personnel, Gcore may also use personnel of Gcore’s subcontractors to provide Escorted Access to Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.5 The Parties agree that if Gcore, in its sole discretion, determines that insofar as an emergency action is necessary to protect Gcore’s network or equipment, Gcore may block any path over the Rented Hardware.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.6 Unless agreed otherwise in the Service Order, Customer is solely responsible (i) for procuring, providing and maintaining, at its own expense, the space, the level of power (including the necessary grounding as is required for the installation), heating and air conditioning, and humidity levels necessary to maintain the proper environment for any Rented Hardware, and (ii) for providing and maintaining all necessary electronic communications required to linking the Rented Hardware, including wiring, communication line access and networking devices.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.7 While Customer has no right to use the Rented Hardware after the Service Order expires or terminates, if Gcore permits Customer to do so in its sole discretion, Customer will remain bound by the terms of the MSA, including, without limitation, all payment obligations and such continued use may be terminated by Gcore immediately upon notice.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. Delay of Hardware Rental\n_~l~br_~s~_~g~\n2.1 Any tentative commencement date for the Hardware Rental (e.g. the Requested Delivery Date) or lead-time provided by Gcore to Customer which is not specified as “Committed Commencement Date” by Gcore shall be deemed a target date for commencement of the Hardware Rental and shall not be binding on or create any liability for Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Acceptance\n_~l~br_~s~_~g~\n3.1 The date on which the Rented Hardware has been delivered to the Setup Location (and, as the case may be, has been set up as ready for use by Gcore) shall be the ready for acceptance date (“RFA Date”). In case the Setup Location is located at premises of Gcore or Gcore’s Affiliates or Gcore’s subcontractors, Gcore will send a notification via email to the Customer contact designated in the relevant Service Order confirming that the Customer may now use the Rented Hardware. The ready for service date (“RFS Date”) for the Hardware Rental provided by Gcore shall be the earlier of (a) two (2) Days after the RFA Date, (b) the date on which Customer notifies Gcore of its acceptance of the Hardware Rental, or (c) the date on which Customer begins using the Rented Hardware. Unless Customer notifies Gcore in writing within such two (2) Day period that the Rented Hardware is not in compliance with the specifications, Customer shall be deemed to have accepted the Rented Hardware.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 In case of rejection of acceptance, Customer has to detail in its notification in which way the relevant Rented Hardware has failed to meet the acceptance criteria. Gcore shall then rectify the problem and notify Customer of a new RFA Date. Subsection 3.1 above applies accordingly.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.3 In case Customer rejects acceptance only regarding parts of the Hardware Rental and partially accepts the remaining Hardware Rental, Fees for the Hardware Rental shall be reduced on a pro-rata basis to apply only to the Hardware Rental accepted by Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.4 Customer may not reject acceptance by reason of minor cases of non-compliance of a Service with the applicable acceptance criteria.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. Retention of title\n_~l~br_~s~_~g~\n4.1 Gcore always retains title to the entire Rented Hardware, unless expressly agreed otherwise in the Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.2 Customer is obliged to handle the Rented Hardware with care and only within the scope of the Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.3 Customer is obliged to inform Gcore of any third-party access to the Rented Hardware, as in the case of a seizure or any damage to or destruction of the Rented Hardware. Customer is not allowed to remove the Rented Hardware from the current Setup Location without Gcore’s prior written approval. Any change in title regarding the current Setup Location must be reported to Gcore immediately.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Hardware Defects\n_~l~br_~s~_~g~\n5.1 A “Hardware Defect” occurs each time the Rented Hardware becomes defective and such defect materially limits Customer’s use of the Rented Hardware during the service term. In the event of a Hardware Defect, Customer’s sole remedy and Gcore’s sole obligation is that Gcore shall use its best efforts to remedy the Hardware Defect, either by repair or replacement of the Rented Hardware, whereas such remedying may be provided at the Setup Location or via remote access to the Rented Hardware. If, in Gcore’s view and at its sole discretion, remedying of the Hardware Defect is or becomes technically impossible and_~s~or commercially unreasonable, then either Gcore or Customer may insofar terminate the Service Order in writing. In such case, (a) Gcore will refund any respective prepaid Fees on a pro-rata basis, and (b) in case the Setup Location is at the premises of Customer or at the premises of Customer’s subcontractor(s), Customer will, at Gcore’s discretion and at the cost of Customer, return to Gcore or dispose of the defective Rented Hardware; otherwise, Gcore will remove the defective Rented Hardware.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.2 In addition to Excluded Causes stated in subsection 6.4 of the MSA, Gcore is not obliged to remedy Defects caused by any use of the Rented Hardware other than agreed with Gcore, in particular any use at or any relocation of the Rented Hardware to a location other than the Setup Location.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**(C) HOSTING SPECIFICATION**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following \nHosting Specification (“Specification”) with respect to Customer’s use of the Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Hosting Specification is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Scope of Hosting Services\n_~l~br_~s~_~g~\n1.1 Gcore provides Customer with hosting services by offering the equipment, including but not limited to: computer hardware, telecommunications hardware, interconnection points, accessories, attachments, hard disks, alterations of and spare parts for that equipment (“Equipment”) which can be provided from time to time by Customer from Gcore pursuant to the MSA (“Dedicated Equipment”). For the avoidance of doubt, Dedicated Equipment shall include the Services offered by Gcore under the name “Hosting” and similar naming.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. General\n_~l~br_~s~_~g~\n2.1 With respect to all Dedicated Equipment, Gcore shall at any time be entitled to replace Equipment, with alternative Equipment, provided that (i) the technical specifications of such alternative Equipment are (in Gcore’s sole determination) equal to, or equivalent to, or better than the technical specifications of the Equipment specified in the Service Order or otherwise agreed by the Parties; and (ii) this shall (unless otherwise agreed) not result in an increase in the Fees for the Services and lease of the Dedicated Equipment.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 Subject only to any agreed initial software installation by Gcore and the restoration of the OS under the relevant specification or SLA, Customer shall be fully and solely liable as well as responsible for (i) any corrective and preventive maintenance, installation, updating, monitoring and configuration of the software (including the OS) installed on the Dedicated Equipment, (ii) supporting, updating, configuring and managing Dedicated Equipment, (iii) migration of Customer’s systems and data from and to the Dedicated Equipment, (iv) disaster recovery arrangements for the systems and data stored on the Dedicated Equipment, and (v) backing up the systems and data stored on the Dedicated Equipment. Gcore is not liable to Customer for any damage resulting from any incorrect initial software installation, unless such damage is the direct result of willful misconduct on the part of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 If Customer has a Contract for lease of Equipment on a monthly basis, the lease (rental) duration (for the purpose of determining the Fee) shall be rounded up to the full month upwards (e.g. from January 5th to February 4th). If Customer has a Contract for lease of Equipment on an hourly billing (or minute per minute) basis, the lease (rental) duration (for the purpose of determining the Fee) shall be rounded up to the full hour (or minute) upwards.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.4 Gcore will charge Customer for all data traffic (the sum of data that is transmitted to and from Customer’s infrastructure, measured in bytes) generated from and to the Dedicated Equipment, with the exception of traffic between Customer’s Dedicated Equipment for which Customer has ordered and configured, the private networking option.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.5 Gcore may discontinue Equipment offerings at any time without prior notice to Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.6 Gcore will not touch, maintain, use, upgrade, repair or operate Dedicated Equipment, except as required: (i) as part of other services provided by Gcore, and_~s~or in any situation which poses an immediate risk to a person or persons; the Gcore data center; the provision of one or more of the Services; the Equipment; and_~s~or the provision of Services by Gcore to other customers; and_~s~or (iii) for security purposes, and_~s~or (iv) to comply with an order or ruling or decision or approval from a court, any law enforcement authority or any (other) governmental authority; (v) to relocate or replace Equipment in accordance with the terms of MSA and_~s~or (vi) to enforce any agreement and_~s~or policy of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**(D) CLOUD SERVICES SPECIFICATION**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Cloud Services Specification (“Specification”) with respect to Customer’s use of the Cloud Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Cloud Services Specification is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Scope of Cloud Services\n_~l~br_~s~_~g~\n1.1 Gcore provides Customer with a combination of network components, storage components and compute systems (“Cloud Platform”), managed by Gcore, that is used to offer Cloud Services. Cloud Service means a Private Cloud Service and_~s~or a Public Cloud Service.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.2 Public Cloud Service means a Service provided by Gcore consisting of the provision of one or more virtual instances (virtual machines) in which the hardware of a machine is virtualized (“Instance”). The Instance runs on a Cloud Platform. For the avoidance of doubt, Public Cloud Service shall include the Services offered by Gcore under the name “Cloud”.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.3 Private Cloud Service means (as appropriate) the Service provided by Gcore consisting of the provision of (i) a Managed Private Cloud, and_~s~or (ii) a Private Cloud Resource Pool.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nPrivate Cloud Resource Pool means a pool of resources consisting of combination of CPU and memory that is used to run an OS on an Instance (“Compute Capacity”), and storage capacity, which resources can be used by Customer to deploy Instances and_~s~or infrastructure components.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. General\n_~l~br_~s~_~g~\n2.1 Subject only to any agreed initial software installation by Gcore, and the restoration of the OS under the relevant specification or SLA (service level agreements), Customer shall be fully and solely liable as well as responsible for (i) any corrective and preventive maintenance, installation, updating, monitoring and configuration of the software (including the OS) installed on the virtual instances (virtual machines), (ii) supporting, updating, configuring and managing a virtual instances (virtual machines), (iii) migration of Customer’s systems and data from and to the virtual instances (virtual machines), (iv) disaster recovery arrangements for the systems and data stored on the virtual instances (virtual machines), and (v) backing up the systems and data stored on the virtual instances (virtual machines). Gcore is not liable to Customer for any damage resulting from any incorrect initial software installation, unless such damage is the direct result of willful misconduct on the part of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 Where Cloud Services are provided on an hourly billing (or minute per minute) basis, the duration of the services (for the purpose of determining the Fee) shall be rounded up to the full hour (or minute) upwards.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 Gcore reserves the right at all times to select, and throughout the term of the MSA to alter, the (virtualization) technologies and methods (including software and middleware) of the Cloud Platform, in substitution for the technologies and methods set forth in the Service Order or otherwise agreed by the Parties, provided that: (i) this does not result in an unreasonable increase of Fees, and (ii) this will not result in a decrease of Compute Capacity, memory, and_~s~or storage capacity (in respect of Public Cloud Services) or resources of the Private Cloud Resource Pool (in respect of Private Cloud Services).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.4 Gcore will charge Customer additional Fees for all data traffic (the sum of data that is transmitted to and from Customer’s infrastructure, measured in bytes) generated in connection with the Cloud Services, with the exception of traffic generated in a private network provided by Gcore or Traffic generated in a private network that is part of a Private Cloud Service.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.5 Gcore may at any time, and without notice, add, suspend, discontinue, modify or remove features from the Customer’s account and such other panels, consoles or tools offered by Gcore to configure or manage the Cloud Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.6 Where Customer uses Managed Kubernetes, and if the relevant Services are suspended pursuant to the terms of the MSA or other applicable documents, Gcore shall be entitled to permanently erase all relevant Customer’s data on worker nodes immediately. Data stored on volumes attached to the cluster will be deleted within the period set by relevant Service Specification or any other Gcore documentation.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.7\t Where Customer uses Logging, and if the relevant Services are suspended pursuant to the terms of the MSA or other applicable documents, Gcore shall be entitled to permanently erase logs and other data after fourteen (14) Days from the Services suspension.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.8\t Where Customer uses Managed Database for PostgreSQL, and if the relevant Services are suspended pursuant to the terms of the MSA or other applicable documents, Gcore shall be entitled to permanently erase data, after fourteen (14) Days from the Services suspension.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n\n#### 3. Public Cloud Services\n_~l~br_~s~_~g~\n3.1 Gcore will provide the number and type of Instances described in the relevant Service Order or as otherwise agreed by the Parties. The Service Order shall for each Instance set forth the agreed upon: (i) Compute Capacity, (ii) memory, (iii) storage capacity.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 In respect of Public Cloud Services, the network component, storage and compute systems of a Cloud Platform are offered to Customer on a shared basis. Gcore shall use reasonable efforts to provide Compute Capacity for Public Cloud Services with an average overbooking factor of no more than 3.5 (measured on a per Cloud Platform basis).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. Private Cloud Services\n_~l~br_~s~_~g~\n4.1 Gcore will provide the Private Cloud Resource Pool as described in the relevant Service Order or as otherwise agreed by the Parties. Customer may freely assign the resources within the Private Cloud Resource Pool to Instances and_~s~or infrastructure components that Customer deploys.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.2 Gcore shall deliver the Cloud Platform for Private Cloud Services in accordance with the specifications set forth in the Service Order, this Service Specifications, the standard Gcore configuration for Private Cloud (as updated from time to time) and all other documentation containing configuration specifications agreed in writing between Parties.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.3 Gcore shall patch, update and_~s~or upgrade the software of the Cloud Platform with the latest software release supported, tested and validated by Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Upgrade_~s~Downgrade_~s~Change\n_~l~br_~s~_~g~\n5.1 Subject to the provisions of the Service Order and_~s~or MSA, Customer may request an upgrade_~s~downgrade_~s~switch: a) in respect of a Public Cloud Instance, of the (i) Compute Capacity, (ii) memory, and (iii) storage capacity; and b) in respect of Private Cloud Services, of the resources of the Private Cloud Resource Pool.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.2 Any upgrade_~s~switch_~s~downgrade shall always be subject to the combinations in which the components set forth in clause 5.1 above under a) and the resources of the Private Cloud Resource Pool are offered by Gcore. Gcore may accept or decline the request for the upgrade_~s~switch_~s~downgrade in its sole discretion. An upgrade_~s~switch_~s~downgrade shall at all times be subject to the availability of an upgrade_~s~switch_~s~downgrade option for the respective Cloud Service (as determined by Gcore).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.3 Any upgrade_~s~downgrade_~s~switch referenced in clause 5.1 above shall be subject to the provisions of the Service and_~s~or Agreement modification procedure, Customer shall be allowed to upgrade at any time. Customer is allowed to downgrade at the end of the Initial Subscription Term or Renewal Term of the applicable Service Order or as otherwise agreed by the Parties.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 6. Gcore Cloud Connect Services\n_~l~br_~s~_~g~\n6.1 Gcore Cloud Connect Services consist of a virtual point-to-point connection (“Circuit”) which connects Customer’s Gcore Services with infrastructure in a third party cloud provider.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.2 On or prior to the delivery date, Gcore will test the Gcore Cloud Connect Services. If Gcore deems the Gcore Cloud Connect Services to be in conformance with the MSA, applicable specification, Service Order or as otherwise agreed by the Parties, Gcore will provide a statement to Customer that the Gcore Cloud Connect service is ready for Customer’s use.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.3 Customer must, within 72 hours from the receipt of notification, provide written notice to Gcore if the Gcore Cloud Connect Service does not materially comply with the MSA, applicable specification, Service Order. If such notice is not received by Gcore, the Gcore Cloud Connect Services shall be deemed automatically to be accepted by Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.4 In case Gcore agrees that the Customer notified timely the material default further tests of the Gcore Cloud Connect Services will be scheduled, and a new start date will be set. Notwithstanding anything to the contrary, minor defaults shall not constitute any nonacceptance or postponement and_~s~or prevention of automatic acceptance as in clause 6.3 above, and in addition Customer’s use of the Gcore Cloud Connect Services for other purposes than testing purposes will be deemed to constitute automatic acceptance of the Gcore Cloud Connect Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 7. Upgrade_~s~Downgrade of Gcore Cloud Connect Services\n_~l~br_~s~_~g~\n7.1 Subject to the provisions of the Agreement and_~s~or Service Order modification procedure, Customer may request an upgrade_~s~downgrade with respect to Gcore Cloud Connect Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.2 Subject to Gcore having sufficient capacity at the time of Customer’s request, and without prejudice to the provisions of the Service Order and_~s~or MSA, Customer may request to upgrade the committed bandwidth at any time. If Gcore has determined that it has sufficient capacity to accept Customers request, the upgrade will become effective: (a) the first day of the month in which Gcore has accepted Customer’s request, in the event that Customer’s written request was received by Gcore before the 20th day of that month; or (b) the first day of the month following the month in which Gcore has accepted Customer’s request, in the event that the Customer’s request was received by Gcore on or after the 20th day of that month.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.3 Customer is allowed to downgrade the Cloud Services at the end of the Initial Subscription Term or Renewal Term of the applicable Service Order.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.4 Without prejudice to the generality of the provisions set forth above in clause 7.1, Customer shall not be entitled to switch between data traffic and_~s~or bandwidth, unless such switch has been accepted in writing by an authorized representative of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n**(E) CDN SPECIFICATION**\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following CDN Services Specification (“Specification”) with respect to Customer’s use of the CDN Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe CDN Services Specification is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Scope of CDN Services\n_~l~br_~s~_~g~\n1.1 Gcore provides Customer with a content delivery network (“CDN”), a network of servers that is configured to deliver Customer’s content to the end users requesting this content. Gcore may use these servers and associated infrastructure for the provision of services to other customers of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. General\n_~l~br_~s~_~g~\n2.1 Customer is not entitled to receive any restitution in the event the sum of all inbound and outbound utilized traffic for the relevant month falls below the data traffic and_~s~or bandwidth committed to by Customer on a monthly basis, as specified in the Contract Overview and_~s~or on the Gcore website (“Committed Data”).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.2 The sum of all utilized traffic shall (for the purpose of determining the Fee) be rounded up to the full GB upwards.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n2.3 There is a limit on requests for all CDN plans: 1,000,000,000 requests per month. The overage is charged additionally—at €0.0075 (or the equivalent amount, if another currency is agreed for the plan) for every 10,000 requests.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Upgrade _~s~ Downgrade _~s~ Switch\n_~l~br_~s~_~g~\n3.1 Subject to the provisions of the Agreement and_~s~or Service Order modification procedure, Customer may request an upgrade_~s~downgrade with respect to Gcore CDN Services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 Subject to Gcore having sufficient capacity at the time of Customer’s request, and without prejudice to the provisions of the Service Order and_~s~or MSA, Customer shall be allowed to upgrade the committed data traffic and_~s~or committed bandwidth at any time. If Gcore has determined that it has sufficient capacity to accept Customers request, the upgrade will become effective: (a) the first day of the month in which Gcore has accepted Customer’s request, in the event that Customer’s written request was received by Gcore before the 20th day of that month; or (b) the first day of the month following the month in which Gcore has accepted Customer’s request, in the event that the Customer’s request was received by Gcore on or after the 20th day of that month.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.3 Customer is allowed to downgrade the committed data traffic and_~s~or bandwidth at the end of the Initial Subscription Term or Renewal Term of the applicable Service Order\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.4 Without prejudice to the generality of the provisions set out above in this clause, Customer shall not be entitled to switch between data traffic and_~s~or bandwidth, unless such switch has been accepted in writing by an authorised representative of Gcore.","clarification":"services_specifications","notification":null},{"id":14,"title":"Service Level Agreements","name":"Service Level Agreements","iconName":null,"description":"Last updated: August 29, 2024\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**This Service Level Agreements documents set out the performance metrics such as applicable service levels and availabilities of Gcore services.**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**The applicable Service Level Agreements form an integral part of the Master Services Agreement.**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**Content:**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1. _~l~a href=_~d~_~s~legal#cdn_~d~_~g~**CDN SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2. _~l~a href=_~d~_~s~legal#hosting_~d~_~g~**Hosting SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n3. _~l~a href=_~d~_~s~legal#cloud_~d~_~g~**Cloud SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n4. _~l~a href=_~d~_~s~legal#ddos_~d~_~g~**DDoS Protection SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n5. _~l~a href=_~d~_~s~legal#dns_~d~_~g~**DNS SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n6. _~l~a href=_~d~_~s~legal#colocation_~d~_~g~**Colocation SLA**_~l~_~s~a_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n7. _~l~a href=_~d~_~s~legal#storage_~d~_~g~**Storage SLA**_~l~_~s~a_~g~\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~_~l~_~s~br_~g~_~l~_~s~br_~g~\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~cdn_~d~_~g~(A) CDN SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Level Agreement with respect to Customer’s use of the CDN Services (“CDN Services”) provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Definitions\n_~l~_~s~br_~g~\n“**Base Fee**” consists solely of the committed base monthly fee paid by Customer for the Services and excludes all other fees that might be paid by Customer including, but not limited to, charges for additional services, incremental bandwidth usage and any other type of optional additional services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Customer Content**”, for purposes of this SLA, means objects delivered from a Delivery Server.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Delivery Server**” means Gcore-owned or operated servers for delivering Customer Content located on the CDN at Gcore’s Points of Presence (each, a “POP”).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Downtime**” means complete unavailability of transmission of Customer Content through CDN Services covered by the uptime guarantee for more than fifteen (15) consecutive minutes.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Origin Server**” means either Gcore’s or Customer’s server, where Customer Content is stored for retrieval by Delivery Servers.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Guarantee of Uptime\n_~l~_~s~br_~g~\nSubject to the SLA exceptions set forth in the MSA, Gcore provides a 99.99% uptime guarantee to Customer. Availability in this SLA is calculated based on the cumulative Downtime for a given calendar month. Subject to the terms and conditions of this SLA and the MSA, Gcore shall issue to Customer a Service Credit based on the percentage availability in a given monthly billing period as follows (credit amounts expressed as a percentage of the fee for the affected Service).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit:** |\n|------------------|---------------------|\n| 99.99% – 99.9% | 5% |\n| 99.89% – 99.0% | 10% |\n| less than 99.0% | 15% |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~The following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Non-compliance of Services with the Service Levels due to any Excluded Cause according to the MSA;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Service Credits\n_~l~_~s~br_~g~\nTo receive Service Credit under this Services SLA, Customer must submit a request in writing via e-mail to **support@gcore.lu**. The request must include Customer’s (a) company name, (b) contact name, (c) e-mail address and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit request. Service Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of the Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty-five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the Base Fee paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~hosting_~d~_~g~(B) HOSTING SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Level Agreement with respect to Customer’s use of the Hosting Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Reporting of Defects\n_~l~_~s~br_~g~\nCustomer shall report to Gcore any Defect as soon as possible. When reporting a Defect to Gcore, Customer will send a Defect report (“Defect Report”) to Gcore that includes (a) Customer name and on-site technical contact information (telephone number, e-mail address and hours of operation of the responsible Customer contact), (b) any available serial numbers of the defective components of the Service, (c) a reasonably detailed description of the Defect, together with any supporting information that Customer’s engineers believe will assist Gcore in its diagnostic process (including e.g. time of first occurrence of Defect, affected systems, error messages etc.), and (d) the date and time that the Defect Report is submitted to Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nCustomer may contact Gcore for submission of Defect Reports during the following service times (“Service Times”):\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~u_~g~24_~s~7_~s~365_~l~_~s~u_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nCustomer shall contact Gcore for submission of Defect Reports during the Service Times in any case via email in order to provide Gcore with a text version of the Defect Report. After reporting the Defect via email to Gcore, Customer may also contact Gcore via phone or other voice service for any follow-up queries or updates regarding the reported Defect. Gcore’s contact details are as follows:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nemail: [support@gcore.lu](mailto:support@gcore.lu)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nFor the purposes of this SLA, Availability is calculated as follows, subject to specific provisions outlined further below:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nAvailability = ![img_sla1](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~img_sla1.png)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nTotal Time = the total time during the measurement period\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n![img_sla2](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~img_sla2.png) = the sum of all “Downtimes” as defined below that occurred during the measurement period\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nDowntime is calculated as the time from Gcore receiving a Defect Report from Customer via email on non-compliance of the Services with the Service Levels specified below and Gcore’s subsequent confirmation of a Defect until remedying of this respective Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Non-compliance of Services with the Service Levels due to any Excluded Cause according to the MSA;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nAny Service Credit issued for a particular calendar month will be calculated as a percentage of the actual monthly fees of the affected Hosting Service for such month and will be determined as follows:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit:** |\n|------------------|---------------------|\n| 99.9% – 99.0% | 5% |\n| 98.99% – 90.0% | 10% |\n| less than 90.0% | 20% |\n\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Service Level Measurement\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nPacket loss and network latency are measured by sending approximately 1000 UDP-Datagrams with a length of 96 bytes every 10 minutes to designated servers located at IP Backbone core nodes, which are primary nodes in the network designated by Gcore or Gcore’s subcontractors. The Customer’s interface in IP Backbone routers_~s~switches will be measured using Simple Network Management Protocol (“SNMP”). The term “UDP-Datagram” refers to the User Datagram Protocol, a connectionless transport-layer protocol in the TCP_~s~IP protocol suite.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Credits\n_~l~_~s~br_~g~\nTo receive Service Credits under this SLA, Customer must submit a request in writing via email to support@gcore.lu. The request must include Customer’s (a) company name, (b) contact name, (c) email address, and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit requests. Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty-five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the monthly recurring fee for the affected server(s) paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~cloud_~d~_~g~(C) CLOUD SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Levels Agreement with respect to Customer’s use of the Cloud Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Definitions\n_~l~_~s~br_~g~\n**“Availability”** means availability of a unit of Service as defined in section 2.\n_~l~_~s~br_~g~\n**“Bare Metal Instance”** means bare metal solution providing a secure environment in which customers run specialized workloads on high-performance physical servers.\n_~l~_~s~br_~g~\n**“Core Region”** means a region specifically designed for high load.\n_~l~_~s~br_~g~\n“**Edge Region”** means a region other than a Core Region.\n_~l~_~s~br_~g~\n**“IP address”** means the address of a host on the Internet (IPv4).\n_~l~_~s~br_~g~\n**“Load Balancer”** means an application allowing servers to participate in delivering TCP or UDP service to clients in an effectively transparent, highly-available and scalable way.\n_~l~_~s~br_~g~\n**“Managed Kubernetes”** means managed service for Kubernetes providing an environment for management of containerized applications using Kubernetes.\n_~l~_~s~br_~g~\n**“Maximum time of Availability”** means the maximum possible minutes of Availability of a unit of Service in the Reported period.\n_~l~_~s~br_~g~\n**“Platform”** means the cloud platform of Gcore.\n_~l~_~s~br_~g~\n**“Reported period”** means a calendar month.\n_~l~_~s~br_~g~\n**“Service”** means a specific type of the Gcore’s cloud service.\n_~l~_~s~br_~g~\n**“Virtual disk”** means the allocated volume of disk space on the Platform.\n_~l~_~s~br_~g~\n**“Virtual instance”** means a virtualized server, created on the Platform, which provides computing resources to the Customer.\n_~l~_~s~br_~g~\n**“VPN Service”** means a service which securely extends customer peer network to Gcore network through an IPsec VPN tunnel.\n_~l~_~s~br_~g~\n**“Logging”** means a service that is used to collect and store logs of any applications which support log shippers. \n_~l~_~s~br_~g~\n**“Functions”** means a cloud service that lets users run code without dealing with the underlying infrastructure. A Functions provider saves the code to their cloud resources and runs it when requested.\n_~l~_~s~br_~g~\n**“AI Infrastructure”** is a cluster of AI IPU or GPU Cloud servers which are designed for machine learning tasks. These servers have high specifications and are configured for processing a great amount of data in a short time.\n_~l~_~s~br_~g~\n**“Managed Database for PostgreSQL”** means a service that provides you with access to a PostgreSQL database.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Service Availability\n_~l~_~s~br_~g~\n2.1 Subject to the other provisions of the MSA, Gcore will provide the Customer with Availability on the terms stated below. Availability is provided under the condition of the Customer’s compliance with its obligations, allocations, limits and other technical limitations imposed by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe level of Availability is determined for each unit of Service as a percentage of the Maximum time of Availability.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nAvailability within the Reported period is calculated as follows.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.2 Downtime for _~l~u_~g~virtual machines_~l~_~s~u_~g~ is defined as:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• for Virtual instances: loss of external connection on ports configured using allowed access rules and any IP address on TCP or UDP (inbound and outbound), which lasts more than three (3) consecutive minutes due to the fault of Gcore;\n_~l~_~s~br_~g~\n• for the Virtual Disks resource: loss of permanent disk access for all running Virtual Machines within three (3) minutes due to the fault of Gcore.\n_~l~_~s~br_~g~\nNote:\n_~l~_~s~br_~g~\n• The list of Core Regions is available at the website of Gcore: [https:_~s~_~s~gcore.com_~s~cloud_~s~](https:_~s~_~s~gcore.com_~s~cloud_~s~)\n_~l~_~s~br_~g~\n• The Core _~s~ Edge logic does not apply to Bare Metal Instances.\n_~l~_~s~br_~g~\n• Availability of G1S instances and basic virtual machines (flavors: g1s, g2s) is not subject to this SLA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.3 Downtime for _~l~u_~g~load balancer_~l~_~s~u_~g~ is defined as:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nloss of external connectivity (via the external IP addresses associated with load balancing forwarding rules with all Healthy Backend Instances) which lasts more than three (3) consecutive minutes due to the fault of Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.4 Downtime for _~l~u_~g~bare metal instances_~l~_~s~u_~g~ is defined as:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nloss of external connection on ports configured using allowed access rules and any IP address on TCP or UDP (inbound and outbound), which lasts more than three (3) consecutive minutes due to the fault of Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.5 Downtime for _~l~u_~g~VPN Service_~l~_~s~u_~g~ within the Cloud services is defined as:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nproperly configured VPN gateway is not able to serve any traffic directed through any of its component tunnels which lasts more than three (3) consecutive minutes due to the fault of Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.6 Downtime for _~l~u_~g~Managed Kubernetes_~l~_~s~u_~g~ service is defined as:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nloss of external connectivity to the masters nodes _~s~ Kubernetes API access to all applicable running clusters with the inability to launch replacement clusters (workers) which lasts more than five (5) consecutive minutes due to the fault of Gcore. Supplementary to the exceptions mentioned in clause 2.6, downtime for Managed Kubernetes does not include interruption due to:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• loss of connectivity or other issues related to the underlying virtual instances, such as load balancing and VPN tunneling\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• failure of Kubernetes nodes_~s~workers or the Kubernetes pods running on those nodes.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.6-1 Downtime for Logging service is defined as: for logging endpoint calls the percentage of Requests processed that fail with Server Errors during a 5-consecutive minutes interval due to the fault of Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.6-2 Downtime for Functions is calculated for each consecutive 5-minute interval as the percentage of endpoint calls that return a 500 or 503 error code due to the fault of G-Core Labs, except that custom 500 or 503 status codes emitted by your function’s code are not counted as errors.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.6-3 Downtime for AI Infrastructure service is defined as loss of external connection on ports configured using allowed access rules and any IP address on TCP or UDP (inbound and outbound), which lasts more than three (3) consecutive minutes due to the fault of G-Core Labs.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.7 Downtime is calculated as the time from Gcore receiving a defect report from Customer via email on non-compliance of the Services with the levels of Availability specified below until remedying of this respective defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nGcore is not obliged to remedy defects caused by: (a) Customer’s equipment or software, (b) any use of the Services other than agreed with Gcore, in particular any use in violation of the Acceptable Use Policy, (c) the Customer’s negligent or intentional actions or interventions, and_~s~or (d) an event of Force Majeure as defined in the MSA (each such defect, an “Excluded Cause”). Further to this, interruptions to the Services in part or as a whole due to Scheduled Maintenance as defined in the MSA are not considered defects. In addition to the respective obligations under the MSA, the Parties will in good faith negotiate the timing and total annual duration of Scheduled Maintenance.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe following time periods do not count as downtime:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• non-compliance of Services with the Service Levels due to any Excluded Cause as defined above;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• time spent by Gcore resolving reports by Customer which do not specify a defect;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• delays caused by the Customer or Customer’s employees, agents or representatives;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• suspension, interruption or termination of Services in accordance with the Agreement.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Availability level\n_~l~_~s~br_~g~\n3.1 Gcore will provide the following level of Availability for _~l~u_~g~virtual machines and load balancers for Core location_~l~_~s~u_~g~:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability (in %)** | **Total duration of downtime (in minutes per month)** |\n|-------------------------|-------------------------------------------------------|\n| 99.95 % | 22 min |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~3.2 Gcore will provide the following level of Availability for _~l~u_~g~virtual machines and load balancers for Edge location_~l~_~s~u_~g~:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability (in %)** | **Total duration of downtime (in minutes per month)** |\n|-------------------------|-------------------------------------------------------|\n| 99.9 % | 43 min, 49 sec |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~3.3 Gcore will provide the following level of Availability for _~l~u_~g~ AI Infrastructure, Bare Metal Instances, Managed Kubernetes and VPN Service_~l~_~s~u_~g~:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability (in %)** | **Total duration of downtime (in minutes per month)** |\n|-------------------------|-------------------------------------------------------|\n| 99.9 % | 43 min, 49 sec |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~3.4 Subject to the terms and conditions of this SLA and the MSA, Gcore shall issue to Customer a credit for a downtime (“Service Credit”) based on the percentage availability in a given monthly billing period as follows (credit amounts expressed as a percentage of the fee for the affected portion of the Service) for _~l~u_~g~virtual machines, load balancers, VMware virtual servers, AI Infrastructure, Bare Metal Instances, Managed Kubernetes and VPN Service_~l~_~s~u_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit** |\n|------------------|--------------------|\n| 99.9% - 99.0% | 5% |\n| 98.99% - 90.0% | 10% |\n| less than 90.0% | 20% |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~**4. Service Credits**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nTo receive Service Credit under this Services SLA, Customer must submit a request in writing via e-mail to support@gcore.com The request must include Customer’s (a) company name, (b) contact name, (c) e-mail address and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. G‑Core must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by G‑Core’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after G‑Core initially received and reviewed the Service Credit request. Service Credits are exclusive of any Taxes charged to Customer or collected by G‑Core.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from G‑Core. Service Credits shall not be applied or transferred to other accounts of the Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the base Fee paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow G‑Core’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. G‑Core reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~ddos_~d~_~g~(D) DDOS PROTECTION SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Level Agreement with respect to Customer’s use of the DDoS protection Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and the Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Definitions\n_~l~_~s~br_~g~\n“**Base Fee**” consists solely of the committed base monthly fee paid by Customer for the respective IT Security Services and excludes all other fees that might be paid by Customer including, but not limited to, charges for any type of optional additional services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Downtime**” means a period of time within which the Gcore’s system of protection does not filter the traffic completely from external attacks or is otherwise fully dysfunctional.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIT Security Services include one of the following services specified below. For each service the availability level and services credits are calculated separately.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**BGP DDoS Mitigation Services**\n_~l~_~s~br_~g~\nThe BGP DDoS Mitigation Services consists of the following services delivered via the platform:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n(a) Providing a BGP-based solution to Customer and delivering protection for allocated IP addresses.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) When Customer is under attack, Gcore will redirect data for 256 IP addresses (also known as a _~s~24) via the Internet, delivering data to the filtering platform.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(c) Cleaned and legitimate data will be delivered via either a Direct Connection via a Layer2 or dedicated connection with filtering platform.\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~**DDoS and Bot protection for web applications.**\n_~l~_~s~br_~g~\nThe DDoS and Bot protection for web applications consists of the following services delivered via the Platform:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n(a) Providing a proxy-based solution to Customer and delivering protection for their domains.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) Gcore provides protected IPs for Customer’s domains.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(c) Cleaned and legitimate data will be delivered via internet to the Customer’s application.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Guarantee of Availability\n_~l~_~s~br_~g~\nSubject to the SLA exceptions set forth in the MSA, Gcore provides a 99.99% uptime guarantee to Customer. Availability in this SLA is calculated based on the cumulative Downtime for a given calendar month. Subject to the terms and conditions of this SLA and the MSA, Gcore shall issue to Customer a credit for a Downtime (“Service Credit”) based on the percentage availability in a given monthly billing period as follows (credit amounts expressed as a percentage of the fee for the affected Service\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit:** |\n|------------------|---------------------|\n| 99.99% – 99% | 5% |\n| 98.99% – 97.0% | 15% |\n| Less than 97% | 35% |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~Downtime starts from the moment the incident ticket is opened by Gcore. Downtime is considered to be fixed upon the moment when the ticket is closed and the respective notification is sent to the Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Non-compliance of the Services with the Service Levels due to any Excluded Cause according to the MSA, available at [http:_~s~_~s~gcore.com_~s~legal](http:_~s~_~s~gcore.com_~s~legal);\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Service Credits\n_~l~_~s~br_~g~\nTo receive Service Credit under this Services SLA, Customer must submit a request in writing via e-mail to **support@gcore.com** The request must include Customer’s (a) company name, (b) contact name, (c) e-mail address and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit request. Service Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Scheduled Maintenance\n_~l~_~s~br_~g~\nGcore reserves the right to perform regularly Scheduled Maintenance during the “Scheduled Maintenance Windows” in the table below or during other times subject to the MSA.\n_~l~_~s~br_~g~\n| Region | Daylight Savings Time_~s~Summer | Non-Daylight Savings Time_~s~Winter |\n|----------|------------------------------|----------------------------------|\n| Americas | 00:00 – 04:00 PST (UTC – 7) | 00:00 – 04:00 PST (UTC – 8) |\n| EMEA | 00:00 – 04:00 GMT (UTC + 1) | 00:00 – 04:00 GMT (UTC 0) |\n| APAC | 00:00 – 04:00 GMT (UTC + 8) | 00:00 – 04:00 GMT (UTC + 8) |\n\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. Emergency Maintenance.\n_~l~_~s~br_~g~\nGcore reserves the right to perform emergency maintenance from time to time. These events should not be a regular occurrence, however are required should there be a security patch, bug fix or change that is rendering any part of the Services inoperable. Each emergency maintenance window will be customized depending on the severity of the issue. Best endeavours will be used to provide the prompt notice to the Customer. Emergency maintenance will not be considered downtime for purposes of calculating the availability in the SLA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 6. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of the Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the Base Fee paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~dns_~d~_~g~(E) DNS SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Level Agreement with respect to Customer’s use of the DNS Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and the Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Definitions\n_~l~_~s~br_~g~\n“**Base Fee**” consists solely of the committed base monthly fee paid by Customer for the respective DNS Services and excludes all other fees that might be paid by Customer including, but not limited to, charges for any type of optional additional services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n“**Downtime**” means a period of time within which in the Gcore’s DNS system all the running instances are unavailable or cannot be operated.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Guarantee of Availability\n_~l~_~s~br_~g~\nSubject to the SLA exceptions set forth in the MSA, Gcore provides a 99.99% uptime guarantee to Customer. Availability in this SLA is calculated based on the cumulative Downtime for a given calendar month. Subject to the terms and conditions of this SLA and the MSA, Gcore shall issue to Customer a credit for a Downtime (“Service Credit”) based on the percentage availability in a given monthly billing period as follows (credit amounts expressed as a percentage of the fee for the affected Service).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit:** |\n|------------------|---------------------|\n| 99.99% – 99.5% | 10% |\n| 99.49% – 95.0% | 25% |\n| less than 95.0% | 50% |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~Downtime starts from the moment the incident ticket is opened by Gcore. Downtime is considered to be fixed upon the moment when the ticket is closed and the respective notification is sent to the Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n• Non-compliance of the Services with the Service Levels due to any Excluded Cause according to the MSA, available at [http:_~s~_~s~gcore.com_~s~legal](http:_~s~_~s~gcore.com_~s~legal);\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Service Credits\n_~l~_~s~br_~g~\nTo receive Service Credit under this Services SLA, Customer must submit a request in writing via e-mail to **support@gcore.com** The request must include Customer’s (a) company name, (b) contact name, (c) e-mail address and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit request. Service Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Emergency Maintenance.\n_~l~_~s~br_~g~\nGcore reserves the right to perform emergency maintenance from time to time. These events should not be a regular occurrence, however are required should there be a security patch, bug fix or change that is rendering any part of the Services inoperable. Each emergency maintenance window will be customized depending on the severity of the issue. Best endeavours will be used to provide the prompt notice to the Customer. Emergency maintenance will not be considered downtime for purposes of calculating the availability in the SLA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of the Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the Base Fee paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~colocation_~d~_~g~(F) COLOCATION SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Levels Agreement with respect to Customer’s use of the Colocation Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Reporting of Defects\n_~l~_~s~br_~g~\nCustomer shall report to Gcore any Defect as soon as possible. When reporting a Defect to Gcore, Customer will send a Defect report (“Defect Report”) to Gcore that includes (a) Customer name and on-site technical contact information (telephone number, e-mail address and hours of operation of the responsible Customer’s contact), (b) any available serial numbers of the defective components of the Service, (c) a reasonably detailed description of the Defect, together with any supporting information that Customer’s engineers believe will assist Gcore in its diagnostic process (including e.g. time of first occurrence of Defect, affected systems, error messages etc.), and (d) the date and time that the Defect Report is submitted to Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nCustomer may contact Gcore for submission of Defect Reports during the following service times (“Service Times”):\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~u_~g~24_~s~7_~s~365_~l~_~s~u_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nCustomer shall contact Gcore for submission of Defect Reports during the Service Times in any case via email in order to provide Gcore with a text version of the Defect Report. After reporting the Defect via email to Gcore, Customer may also contact Gcore via phone or other voice service for any follow-up queries or updates regarding the reported Defect. Gcore’s contact details are as follows:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nemail: [support@gcore.lu](mailto:support@gcore.lu)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nFor the purposes of this SLA, Availability is calculated as follows, subject to specific provisions outlined further below:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nAvailability = ![img_sla1](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~img_sla1.png)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nTotalTime = the total time during the measurement period\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n![img_sla2](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~img_sla2.png) = the sum of all “Downtimes” as defined below that occurred during the measurement period\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nDowntime is calculated as the time from Gcore receiving a Defect Report from Customer via email on non-compliance of the Services with the Service Levels specified below and Gcore’s subsequent confirmation of a Defect until remedying of this respective Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n• Non-compliance of Services with the Service Levels due to any Excluded Cause according to the MSA, available at [http:_~s~_~s~gcore.com_~s~legal](http:_~s~_~s~gcore.com_~s~legal);\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Specific Availability\n_~l~_~s~br_~g~\n**A_~s~C Power**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nGcore will ensure Availability in the form of A_~s~C power available to the outbound port on the Customer’s serving power distribution unit (PDU) 100% of the time. Power includes UPSs, PDUs and cabling, but does not include the power supplies on the Customer’s servers. Downtime exists when a particular server is shut down due to power problems. This Availability is calculated monthly beginning with the first full calendar month of provision of Services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIf Gcore fails to meet the required Availability in a particular calendar month and the failure materially and adversely affects the performance of the Customer’s servers, Customer shall be entitled to a Service Credit as set forth below (each a “Service Credit”). Any Service Credit issued will be calculated as a percentage of the monthly recurring fee for the affected server(s) for such month and will be determined as follows:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit** |\n|------------------|-------------------------------|\n| _~l~ 99.9% | 5% per 30 minutes of Downtime |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~**Network**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nGCORE will ensure a 99% Network Availability for Customer per calendar month. “Network” means the portion of the network extending from the outbound port on the Customer’s edge device to the outbound port on the border router and includes Gcore managed switches, routers, and cabling. “Network Availability” is defined as the ability to pass TCP_~s~IP traffic with less than 3% packet loss and less than 50ms latency across the specific data center network. This Availability is calculated monthly beginning with the first full calendar month of provision of Services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIf GCORE fails to meet the required Network Availability in a particular calendar month and the failure materially and adversely affects the performance of the Customer’s server(s), Customer shall be entitled to a credit as set forth below (each an “Service Credit”). Any Service Credit issued for a particular calendar month will be calculated as a percentage of the actual monthly fees of the affected Service for such month and will be determined as follows:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit** |\n|------------------|---------------------------------------|\n| _~l~ 99.0% | 5% per 30 minutes of Network Downtime |\n\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Service Level Measurement\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nPacket Loss and Network Latency are measured by sending approximately 1000 UDP-Datagrams with a length of 96 bytes every 10 minutes to designated servers located at IP Backbone core nodes, which are primary nodes in the network designated by Gcore or Gcore’s subcontractors. The Customer’s interface in IP Backbone routers_~s~switches will be measured using Simple Network Management Protocol (“SNMP”). The term “UDP-Datagram” refers to the User Datagram Protocol, a connectionless transport-layer protocol in the TCP_~s~IP protocol suite.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Credits\n_~l~_~s~br_~g~\nTo receive Service Credits under this SLA, Customer must submit a request in writing via email to support@gcore.com The request must include Customer’s (a) company name, (b) contact name, (c) email address, and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit requests. Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the monthly recurring fee for the affected server(s) paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n_~l~b class=_~d~gc-anchor_~d~ id=_~d~storage_~d~_~g~(G) STORAGE SERVICE LEVEL AGREEMENT_~l~_~s~b_~g~\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Level Agreement with respect to Customer’s use of the Storage Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and the Customer.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThe SLA is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Definitions\n_~l~_~s~br_~g~\n**“Error Rate”** means: (i) the total number of internal server errors returned by Gcore as error status “InternalError” or “ServiceUnavailable” divided by (ii) the total number of requests for the applicable request type during that five minute period. We will calculate the Error Rate for each account as a percentage for each five minute period in the monthly billing cycle. The calculation of the number of internal server errors will not include errors that arise directly or indirectly as a result of any of the SLA exclusions or events not to be regarded as Downtime.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**“Monthly Uptime Percentage”** is calculated by subtracting from 100% the average of the Error Rates from each five minute period in the monthly billing cycle.\n_~l~_~s~br_~g~\nStorage Services include one of the following services: SFTP; S3. For each service the availability level and services credits are calculated separately.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Guarantee of Availability\n_~l~_~s~br_~g~\nSubject to the SLA exceptions set forth in the MSA, Gcore provides a 99.9% uptime guarantee to Customer. Availability in this SLA is calculated based on the cumulative Downtime for a given calendar month. Subject to the terms and conditions of this SLA and the MSA, Gcore shall issue to Customer a credit for a Downtime (“Service Credit”) based on the percentage availability in a given monthly billing period as follows (credit amounts expressed as a percentage of the fee for the affected Service).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n| **Availability** | **Service Credit:** |\n|----------------------------------------------------|---------------------|\n| Equal to or greater than 99.0% but less than 99.9% | 10% |\n| Less than 99.0% | 25% |\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~Downtime starts from the moment the incident ticket is opened by Gcore. Downtime is considered to be fixed upon the moment when the ticket is closed and the respective notification is sent to the Customer. The following time periods do not count as Downtime:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Non-compliance of the Services with the Service Levels due to any Excluded Cause according to the MSA, available at [http:_~s~_~s~gcore.com_~s~legal](http:_~s~_~s~gcore.com_~s~legal);\n_~l~_~s~br_~g~\n• Time spent by Gcore resolving reports by Customer which do not specify a Defect.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. Service Credits\n_~l~_~s~br_~g~\nTo receive Service Credit under this Services SLA, Customer must submit a request in writing via e-mail to **support@gcore.com** The request must include Customer’s (a) company name, (b) contact name, (c) e-mail address and (d) phone number, as well as (e) the date of the suspected Downtime and (f) a reasonably detailed description of the reason for the Service Credit request. Gcore must receive the Service Credit request within 30 Days after the suspected Downtime has occurred. The suspected Downtime must be capable of confirmation by Gcore’s measurement tools. Any issued Service Credit shall be applied to Customer’s next applicable invoice after Gcore initially received and reviewed the Service Credit request. Service Credits are exclusive of any Taxes charged to Customer or collected by Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. Scheduled Maintenance\n_~l~_~s~br_~g~\nGcore reserves the right to perform Scheduled Maintenance subject to the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. Emergency Maintenance\n_~l~_~s~br_~g~\nGcore reserves the right to perform emergency maintenance from time to time. These events should not be a regular occurrence, however are required should there be a security patch, bug fix or change that is rendering any part of the Services inoperable. Each emergency maintenance window will be customized depending on the severity of the issue. Best endeavours will be used to provide the prompt notice to the Customer. Emergency maintenance will not be considered downtime for purposes of calculating the availability in the SLA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 6. Miscellaneous\n_~l~_~s~br_~g~\nService Credits shall not entitle Customer to any refund, reimbursement or other payment from Gcore. Service Credits shall not be applied or transferred to other accounts of the Customer or of third parties. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly period is greater than twenty five euros (EUR 25.00).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotwithstanding anything in this SLA to the contrary, total Service Credits issued to Customer in connection with any calendar month shall not exceed the Base Fee paid by Customer for such month. All Service Credit is calculated on the basis of a 30-day month. To be eligible for Service Credit, Customer must follow Gcore’s published instructions for use of Services and the MSA; improper use shall result in ineligibility. Service Credit shall not be issued if Customer is in breach of the MSA or the applicable Service Order, including breach for non-payment. Service Credit will only be issued if Customer has paid in full for Services covering the time period within which the Service Credit is requested. Gcore reserves the right to periodically change the measurement points and methodologies it uses. This SLA sets forth Customer’s sole and exclusive remedy for a Downtime or other service outage.","clarification":"service_level","notification":null},{"id":15,"title":"Acceptable Use Policy","name":"Acceptable Use Policy","iconName":null,"description":"Last updated: February 7, 2024\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Acceptable Use Policy (“AUP”) with respect to Customer’s use of the Services provided by Gcore pursuant to the Gcore Master Services Agreement (“MSA”) and any Service Order thereunder concluded between Gcore and Customer.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe AUP is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. General\n_~l~br_~s~_~g~\n1.1 Customer is expected to use the Services in accordance with reasonable industry standards and shall be responsible for its use of the Services as well as the activities of its subscribers, end users or customers. Customer agrees and acknowledges that the violation of this AUP by Customer’s subscribers, end-users or customers shall be deemed to be a violation by Customer of the AUP. Customer is solely responsible for the content of any postings, data, or transmissions using the Services, or any other use of the Services by Customer. Nothing in this AUP obligates Gcore to monitor, edit or censor Customer’s use of the Services and_~s~or such respective content.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.2 Gcore makes no guarantee regarding, and assumes no liability for, the security and integrity of any data or information Customer transmits via the Services or over the Internet.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.3 These AUP contain provisions on Customer’s obligations to Gcore as (i) the provider of Services, (ii) the owner of equipment, or (iii) otherwise responsible for any property, subject-matters, actions or omissions relating to the Services. These obligations of Customer also extend to, as the case may be, Gcore’s Affiliates or subcontractors. However, Gcore shall serve as Customer’s point of contact for matters related to the Services. All Services provided through an Affiliate and_~s~or subcontractor shall be subject to, and governed by, these AUP as if such Services were furnished directly by Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.4 Gcore will use reasonable efforts to notify Customer of any violations of the AUP and to give Customer an opportunity to correct any violations before taking action, provided that Gcore shall reserve the right to suspend or block Services in cases where Gcore believes that Gcore’s property or the property of other parties, Gcore’s reputation or the integrity of its network is threatened by Customer’s violation of the AUP, including, but not limited to, cases where Customer’s violation of this AUP involves illegal activities, or cases where Customer is unavailable or there have been repeated violations of the AUP involving unsolicited commercial e-mail (“UCE”)_~s~SPAM, mail relaying, alteration of IP address information, or denial of service attacks.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. Limitations of use of the Services\n_~l~br_~s~_~g~\nCustomer is not allowed to:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(a) Use any Service in a manner that violates any applicable law, statute, ordinance or regulation;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(b) Use any Service in a manner that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(c) Use any Service to commit any act that is defamatory, discriminatory, libelous, false, fraudulent, misleading, deceptive, threatening, harassing, or obscene; use any Service to host, distribute, upload, post, transmit, disseminate, or otherwise make available information which involves excessive violence or threat or incitement of violence, illegal gambling, illegal drugs, arms trafficking, or terrorism.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(d) Use the Services to distribute unsolicited emails, chain letters, mailbombs or SPAM (including in particular unsolicited bulk e-mail (“UBE”) and_~s~or UCE);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(e) Use the Service in a manner that interferes with, disrupts, or causes an excessive or disproportionate load on the infrastructure of Gcore, Gcore’s Affiliates or subcontractors;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(f) Use the Services to commit, or attempt to commit, acts of non-authorized relays through any third party system, or otherwise violate the acceptable use policies of any network, hardware or services provider accessed through Gcore’s network;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(g) Use the Services to forge electronic mail (including the use of fraudulent “from addresses”) or to overburden a recipient or computer system by sending mass amounts of electronic mail or data with the intent to disable the recipient system or provoke a denial of service;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(h) Operate open relay_~s~unsecure mail servers which provide SMTP functionality to third parties;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(i) Host or be involved with web sites and services sending or transmitting SPAM;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(j) Use the Services to distribute viruses, Trojan horses, worms or other similar harmful or deleterious programming routines (including portscanning);\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(k) Use the Services in an effort to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation, or security of any network, system, account, computing facility, equipment, data, or information, or to use the Service to engage in any activities that may interfere with the ability of others to access or use the Service or the Internet;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(l) Use the Services to _~d~mine_~d~ bitcoins and other cryptocurrencies;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n(m) Use the Services in a way that creates a risk to an individual’s safety or health, public safety, or interferes with activities of law enforcement bodies.","clarification":"use_policy","notification":null},{"id":16,"title":"Privacy Policy","name":"Privacy Policy","iconName":null,"description":"Last updated: November 5, 2024\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A. (**”we”** or **“Gcore”** ) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and share your personal data, and your rights in relation to the personal data we hold. It concerns our processing of personal data of: (i) all users of Gcore’s website, products and other resources; (ii) our suppliers, service providers, resellers and partners, or other counterparties entering into contracts or communications with Gcore; and (iii) all agents acting on behalf of a corporate entity that we interact with.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThis Privacy Policy governs privacy issues regarding your use of our website and products, including the collection and processing of your personal information. It outlines how we collect, use, disclose, and protect your information when you sign-up for our products, interact with our website or provide information through alternative means, including, but not limited, filling out any webforms with the link to this Privacy Policy.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nHowever, for data protection issues specifically related to the performance of contracts for Gcore’s services, where you are the data controller and Gcore acts under your instructions, as a data processor, please refer to our Data Processing Agreement. The Data Processing Agreement addresses the obligations and responsibilities regarding the processing of personal data in the context of our services and products.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1.\tIdentity of the data controller and contact details\n_~l~br_~s~_~g~\nFor the purposes of the UK General Data Protection Regulation (**_~d~UK GDPR_~d~**) and EU General Data Protection Regulation (**_~d~EU GDPR_~d~**), we are the _~q~data controller_~q~ of your personal data. Our company and contact details are below:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nG-Core Labs S.A.\n_~l~br_~s~_~g~\n2 Rue Edmond Reuter, 5326 Contern, Luxembourg\n_~l~br_~s~_~g~\nphone : _~l~a href=_~d~tel:+352 20 88 10 85_~d~_~g~+352 20 88 10 85_~l~_~s~a_~g~ \nemail: _~l~a href=_~d~mailto:privacy@gcore.com_~d~_~g~privacy@gcore.com_~l~_~s~a_~g~ \n_~l~br_~s~_~g~\n#### 2.\tIdentity of the Data Protection Officer\n_~l~br_~s~_~g~\nOur Data Protection Officer’s details are below:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nMGSI Sàrl\n_~l~br_~s~_~g~\n52a route du vin\n_~l~br_~s~_~g~\nL-5495, Wintrange, Luxembourg\n_~l~br_~s~_~g~\nemail: _~l~a href=_~d~mailto:privacy@gcore.com_~d~_~g~privacy@gcore.com_~l~_~s~a_~g~ \n_~l~br_~s~_~g~\n#### 3. How we collect your information and the categories of personal data processed \n_~l~br_~s~_~g~\nWe may collect and process the following categories of your personal data in a number of ways, for example:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n### _*a)*_ _*Information you give us*_\n_~l~br_~s~_~g~\nThis is information about you that you give us by filling in forms on https:_~s~_~s~gcore.com and other linked websites, or by concluding a contract with us, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our website, subscribe or use our services, search for a product, place an order, report an issue to us, or leave the information in other forms for us to contact you. The information you give us may include:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• your identification data (your first and last name);\n_~l~br_~s~_~g~\n• your contact details (country, postal address, email address, phone number);\n_~l~br_~s~_~g~\n• additional information required for KYC procedures (proof of identity, proof of address, PEP information etc.); \n_~l~br_~s~_~g~\n• financial information; and \n_~l~br_~s~_~g~\n• corporate information (company, job title, position).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n### _*b)*_ _*Information we collect about you*_\n_~l~br_~s~_~g~\nWith regard to your visits to Gcore’s website or using our products, filling out the relevant webforms, or contacting our customer support services, we will collect the following information:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• account settings, including technical specifications, identifiers and attributes of resources, as well as the settings for services and data;\n_~l~br_~s~_~g~\n• reasonable business records of charges, payments, and billing details and issues;\n_~l~br_~s~_~g~\n• technical and operational details of your usage of Gcore’s products to the extent this information constitutes your personal data, such as usage data, operational status, software malfunctions, crash diagnostics, authentication credentials, performance evaluations, and other pertinent technical particulars crucial for the management and upkeep of products and associated software;\n_~l~br_~s~_~g~\n• technical information collected using cookies and similar technologies, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;\n_~l~br_~s~_~g~\n• other information about your visit to and use of our website, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;\n_~l~br_~s~_~g~\n• any phone number used to call our customer support; and\n_~l~br_~s~_~g~\n• records of your interactions and exchanges with Gcore and our partners, including feedback, tickets for customer support or other requests for assistance.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n### _*c)*_ _*Information we receive from other sources or third parties*_\n_~l~br_~s~_~g~\nWe may obtain information about you from other sources or third-party service providers who intentionally collect your information as part of their services. This information may include business contact details such as your name, company, telephone number, email address, job title, job function, and social media URLs.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe work closely with a number of third parties who may share your personal data with us (including, for example, business partners, subcontractors in technical, payment and delivery services, analytics providers, other service providers, etc.). When required by law, we will notify you when we receive information about you from them and the purposes for which we intend to use that information.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nOur website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. The purposes and legal basis for processing your personal data\n_~l~br_~s~_~g~\nWe may process your personal data because it is _*necessary for the performance of a contract*_ with you, e.g. our terms of service (or in order to take steps at your request prior to entering into a contract). In this respect we use your personal data for the following:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• to interact with you before you become our customer, for example when you express your interest in our services (for example, to send you a proposal or answer enquiries about our services);\n_~l~br_~s~_~g~\n• to enter into contracts with you as a customer, reseller, partner or other counterparty;\n_~l~br_~s~_~g~\n• to respond to your requests, provide you with the information you inquire, and communicate with you about our products and services;\n_~l~br_~s~_~g~\n• to process your application and provide assistance through our _~q~Support to Ukrainian Businesses_~q~ program, including reviewing your submissions, contacting you about the program, and delivering relevant support based on your needs and eligibility;\n_~l~br_~s~_~g~\n• once you have engaged us and become our customer, to carry out our obligations arising from any contracts entered into with you and to provide you with the information, products and services requested from us;\n_~l~br_~s~_~g~\n• to manage our relationship with our existing customers which includes processing information for the purposes of customer administration and performance of the contract with our customers; and \n_~l~br_~s~_~g~\n• to administer our referral and loyalty programs.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe may also process your personal data because it is necessary for our or a third party_~q~s _*legitimate interests*_. Our _~d~legitimate interests_~d~ include our commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements. In this respect, we may use your personal data for the following:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• to manage our relationship with our existing customers which includes processing information for the purposes of customer administration and for purposes tangential to the performance of the contract with our customers;\n_~l~br_~s~_~g~\n• to carry out analysis and reporting to build and maintain strong customer relationships;\n_~l~br_~s~_~g~\n• to incorporate your information in our databases for the purposes verification of customer identity and solvency, fraud detection and prevention to ensure that we only contract with trustworthy customers;\n_~l~br_~s~_~g~\n• to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; \n_~l~br_~s~_~g~\n• to ensure that content from our website is presented in the most effective manner for you and for your computer to provide users with a positive user experience;\n_~l~br_~s~_~g~\n• for our marketing analytics purposes, including to provide you with information about other services or products we offer that are similar to those that you have already purchased or enquired about to market our products and services and_~s~or to reach out to you using your business contact details we received from third party providers (unless by law we need your consent to send you this kind of marketing material);\n_~l~br_~s~_~g~\n• to facilitate your involvement in Gcore_~q~s ‘bug bounty’ program, where we offer rewards for discovering vulnerabilities in our code, and the review reward program, where we offer incentives for writing independent evaluations of our products; \n_~l~br_~s~_~g~\n• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe may also process your personal data for our _*compliance with our legal obligations*_. In this respect, we may use your personal data for the following:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• to meet our compliance, legal and regulatory obligations, such as compliance with anti-money laundering laws and tax reporting requirements;\n_~l~br_~s~_~g~\n• for the prevention and detection of crime;\n_~l~br_~s~_~g~\n• to deal and assist with legal claims, requests and investigations, including those made under data protection law, or requests for formal disclosure by competent authorities; and \n_~l~br_~s~_~g~\n• to administer and maintain such records as may be required by UK and EU regulations and legislation from time to time;\n_~l~br_~s~_~g~\n• to process and investigate reports of abuse submitted through our website, ensuring compliance with applicable laws and regulations and to prevent misuse of our services.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe may also process your personal data where we have your specific or, where necessary, explicit _*consent*_ to do so. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to carry out all or some aspects of our services and_~s~or it may affect the delivery of those services to you. In this respect, we may use your personal data for the following:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• to send you updates, promotional materials, marketing communication, and other relevant communications by electronic means including email, e.g. if you have consented or signed up for our email newsletter;\n_~l~br_~s~_~g~\n• to reach out to you using your business contact details we received from publicly available sources or third-party providers (where you originally consented to the use of those contact details by others and ultimately by us);\n_~l~br_~s~_~g~\n• to provide you, or permit selected third parties to provide you with information about services or products we feel may interest you by electronic means including email (unless the law allows us to send this material without your consent);\n_~l~br_~s~_~g~\n• to allow you to participate in interactive features of our service when you choose (i.e. opt in to do so); and\n_~l~br_~s~_~g~\n• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you (e.g. where this relies on our use of cookies);\n_~l~br_~s~_~g~\n• to respond to your requests, provide you with the information you inquire, and communicate with you about our products and services;\n_~l~br_~s~_~g~\n• to make suggestions and recommendations to you and other users of our website about goods or services that may interest you:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nUnless otherwise specifically provided by this Privacy Policy - if you are an existing customer, we will only contact you by electronic means with information about services or products similar to those which were the subject of a previous sale or negotiations of a sale to you (relying on our legitimate interests). If you are a new customer_~s~prospect, or where we permit selected third parties to use your data, we (or they) will contact you by electronic means (within the parameters of your consent, or relying on legitimate interests where permissible by law).\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Sharing your Information with others\n_~l~br_~s~_~g~\nYou acknowledge that we may share your personal information, for the abovementioned purposes, with any member of Gcore group, which means our subsidiaries, our holding company, its subsidiaries, and other affiliates.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe can also share your personal data with:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• credit bureaus, fraud detection agencies, or other relevant entities involved in credit assessment or fraud prevention;\n_~l~br_~s~_~g~\n• domain name registries for domain registration purposes;\n_~l~br_~s~_~g~\n• debt collection agencies or similar organizations for debt recovery processes;\n_~l~br_~s~_~g~\n• law enforcement agencies, regulatory bodies, courts, or other governmental authorities as required by law;\n_~l~br_~s~_~g~\n• other customers of the cloud provider, if misuse of services is reported and deemed necessary for enforcement of policies or laws;\n_~l~br_~s~_~g~\n• individuals or organizations making claims against misuse of services, as required by law;\n_~l~br_~s~_~g~\n• partners or affiliates involved in joint ventures or collaborations related to the cloud services;\n_~l~br_~s~_~g~\n• auditors or legal advisors for compliance and legal purposes;\n_~l~br_~s~_~g~\n• third-party service providers engaged in delivering the services, in accordance with this Privacy Policy, ensuring appropriate confidentiality and security measures are maintained;\n_~l~br_~s~_~g~\n• third-party providers or vendors when you procured a third-party service or goods through Gcore; and\n_~l~br_~s~_~g~\n• other entity as described in the Privacy Policy and in accordance with applicable laws.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nIn certain cases, we may be under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Master Services Agreement, available at _~l~a href=_~d~https:_~s~_~s~gcore.com_~s~legal_~d~_~g~https:_~s~_~s~gcore.com_~s~legal_~l~_~s~a_~g~, and other contracts, or to protect the rights, property and safety of Gcore, our customers or other persons or entities. This includes exchanging information with other companies and organisations, lawyers, consultants and auditors for the purposes of fraud protection and credit risk reduction. \nWe will not sell, purchase, provide, exchange or in any other manner disclose your account or transaction data, or personal information about you as a cardholder to any third party, except the payment intermediaries, for instance, acquirer and Visa_~s~Mastercard Corporations. We may use SSL and other security measures to protect such information.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 6. Transfer of data outside of the UK and_~s~or the European Economic Area\n_~l~br_~s~_~g~\nThe data that we process may be transferred to, and stored at a destination outside the UK and_~s~or European Economic Area (”EEA”) in the context of the processing activities described above. It may also be processed by staff operating outside the UK and_~s~or EEA who work for the companies in Gcore group or for one of our suppliers. The staff includes personnel engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you acknowledge that your personal data may be transferred outside of the UK and_~s~or EEA. Gcore will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Furthermore, where required, Gcore will put in place appropriate safeguards, such as incorporating standard data protection clauses which are recognised or issued in accordance with UK or EU data protection law (as applicable), to ensure that your personal data is adequately protected when it is transferred outside of the UK and_~s~or EEA. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nFor further details of the protection given to your personal data when it is transferred outside the UK and_~s~or the EEA, you can contact us using the details set out below.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 7. Your Rights\n_~l~br_~s~_~g~\nUnder the UK GDPR and the EU GDPR, you have the following rights in relation to our processing of your personal data: \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n• to obtain access to, and copies of, the personal data that we hold about you;\n_~l~br_~s~_~g~\n• to require us to correct the personal data we hold about you if it is incorrect;\n_~l~br_~s~_~g~\n• to require us to erase your personal data in certain circumstances;\n_~l~br_~s~_~g~\n• to require us to restrict our data processing activities in certain circumstances (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);\n_~l~br_~s~_~g~\n• to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for transmitting that personal data to another data controller;\n_~l~br_~s~_~g~\n• to object, on grounds relating to your situation, to any of our processing activities where you feel this has a disproportionate impact on your rights; and \n_~l~br_~s~_~g~\n• to complain about the processing of your data to the relevant competent data protection regulator. The data protection regulators do normally recommend that you first try and resolve the complaint with us.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nPlease note that the above rights are not absolute, and we may be entitled (or required) to refuse requests where exceptions apply. For example, if we have reason to believe the personal data we hold is accurate or we can show our processing is necessary for a lawful purpose set out in this Privacy Policy.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nWe will usually inform you before processing your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to revoke your consent to certain processing activities you approved earlier, for instance, by using the unsubscribe link in our marketing communications. You can also exercise the right at any time by contacting us at _~l~a href=_~d~mailto:privacy@gcore.com_~d~_~g~privacy@gcore.com_~l~_~s~a_~g~. Where processing is based on consent, you have the right to withdraw your consent at any time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 8. How Long We Keep Your Data \n_~l~br_~s~_~g~\nWe retain your personal data for no longer than is necessary for the purposes for which it was collected and in accordance with the applicable laws. To determine the appropriate retention period for personal data, we consider the volume, nature, and sensitivity of the personal data, the potential risk of harm from any unauthorised use or disclosure, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal requirements.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nFor data processed for the implementation, administration and management of the contractual relationship, we usually retain such personal data for a period of ten years following termination or expiration of the relevant contract (contractual relationships). The data of our prospective customers is kept for a maximum of three years from the last contact with them or deleted if they object to the processing. Data collected for the purpose of sending our newsletters is deleted at the request of the data subjects concerned or in the event of unsubscription.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nFor more information with regard to the retention of your data, please contact us at the email address given below in section 11.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 9. Changes to Our Privacy Policy\n_~l~br_~s~_~g~\nFrom time to time this Privacy Policy can be modified by Gcore. Such modifications will not apply retroactively.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 10. Cookies\n_~l~br_~s~_~g~\nWe use cookies on our website to enhance your browsing experience. The types of cookies we use and the information collected through cookies are described in our separate Cookies Policy available at _~l~a href=_~d~https:_~s~_~s~gcore.com_~s~legal_~d~_~g~https:_~s~_~s~gcore.com_~s~legal_~l~_~s~a_~g~. Please review our Cookies Policy for more details on how we use cookies and how you can manage your cookie preferences. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 11. Contact\n_~l~br_~s~_~g~\nQuestions, comments and requests regarding this privacy policy are welcomed and should be addressed to _~l~a href=_~d~mailto:privacy@gcore.com_~d~_~g~privacy@gcore.com_~l~_~s~a_~g~. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~","clarification":"privacy_policy","notification":null},{"id":84,"title":"Privacy Notice for California Residents","name":"Privacy Notice for California Residents","iconName":null,"description":"Last updated: December 23, 2024\n_~l~br_~g~_~l~br_~g~\nThe information in this Privacy notice also applies to you as a customer or visitor of the website of G-Core Labs S.A. (hereinafter referred to as Gcore), if you are a California (State of California) resident.\n_~l~br_~g~_~l~br_~g~\nUnder California law, you have the rights to:\n_~l~br_~g~_~l~br_~g~\n&nbsp;&nbsp;•\tKnow what personal information we have collected about you\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;o\tIncluding:\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;■\tthe categories of personal information;\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;■\tthe categories of sources from which the personal information is collected;\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;■\tthe business or commercial purpose for collecting, selling, or sharing personal information;\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;■\tthe categories of third parties to whom the business discloses personal information; and\n_~l~br_~g~\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;■\tthe specific pieces of personal information we have collected about you.\n_~l~br_~g~\n&nbsp;&nbsp;•\tDelete personal information that we have collected from you (subject to certain exceptions)\n_~l~br_~g~\n&nbsp;&nbsp;•\tCorrect inaccurate personal information we maintain about you\n_~l~br_~g~\n&nbsp;&nbsp;•\tNot be discriminated against the exercise of the above privacy rights\n_~l~br_~g~_~l~br_~g~\n### **_No selling or sharing of personal information_**\n_~l~br_~g~\nWe do not sell nor share your personal information with third parties for the purposes of profiling or cross-context advertising.\n_~l~br_~g~_~l~br_~g~\n### **_California Do Not Track disclosure_**\n_~l~br_~g~\nWe do not track you across third-party websites for the purpose of targeted advertising, therefore we do not process Do Not Track (DNT) signals.\n_~l~br_~g~_~l~br_~g~\n### **_Disclosure of personal information for a business purpose_**\n_~l~br_~g~\nIn the last 12 months prior to the last update of this Privacy Notice, we disclosed the following categories of personal information for the following business purposes to the following categories of third parties:\n_~l~br_~g~_~l~br_~g~\n| **Category of personal information** | **Business purpose** | **Category of third party** |\n| --- | --- | --- |\n| Identifiers | Handling accounts, processing purchase orders, ensuring security, fraud detection, marketing, advertising. | · Service providers _~l~br_~g~ · Business partners _~l~br_~g~ · Judicial bodies, government authorities, legal counsel, and law enforcement agencies |\n| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e) | Handling accounts, processing purchase orders, ensuring security, fraud detection, marketing, advertising. | · Service providers _~l~br_~g~ · Business partners _~l~br_~g~ · Judicial bodies, government authorities, legal counsel, and law enforcement agencies |\n| California or federal law protected classifications characteristics | N_~s~A | N_~s~A |\n| Commercial information | Handling accounts, processing purchase orders, ensuring security, fraud detection, marketing, advertising. | · Service providers _~l~br_~g~ · Business partners_~l~br_~g~ · Judicial bodies, government authorities, legal counsel, and law enforcement agencies |\n| Biometric information | N_~s~A | N_~s~A |\n| Internet or other similar network, browsing, or search activity | Handling accounts, processing purchase orders, ensuring security, fraud detection, marketing, advertising. | · Service providers _~l~br_~g~ · Business partners _~l~br_~g~ · Judicial bodies, government authorities, legal counsel, and law enforcement agencies |\n| Geolocation data | N_~s~A | N_~s~A |\n| Audio, electric, visual, thermal, olfactory, or similar information | Overseeing accounts, providing customer support, and ensuring security. | · Service providers |\n| Professional or employment-related information | Handling accounts. | · Service providers _~l~br_~g~ · Judicial bodies, government authorities, legal counsel, and law enforcement agencies |\n| Non-publicly available educational information under the Family Educational Rights and Privacy Act (FERPA) and related regulations | N_~s~A | N_~s~A |\n| Inferences drawn from other personal information to create consumer profiles | Handling accounts, processing purchase orders, ensuring security, fraud detection, marketing, advertising. | · Service providers _~l~br_~g~ · Business partners |\n| Sensitive personal information (SPI) – government identifiers (social security, driver’s license, state identification card, or passport number) | N_~s~A | N_~s~A |\n| SPI – complete account access credentials (usernames, account numbers, or card numbers combined with required access_~s~security code or password) | N_~s~A | N_~s~A |\n| SPI – precise geolocation | N_~s~A | N_~s~A |\n| SPI – racial or ethnic origin, religious or philosophical beliefs, or union membership | N_~s~A | N_~s~A |\n| SPI – citizenship or immigration status | N_~s~A | N_~s~A |\n| SPI – genetic data | N_~s~A | N_~s~A |\n| SPI – mail, email, or text message contents | N_~s~A | N_~s~A |\n| SPI – unique identifying biometric information | N_~s~A | N_~s~A |\n| SPI – health information | N_~s~A | N_~s~A |\n| SPI – sex life or sexual orientation information | N_~s~A | N_~s~A |\n\n\n_~l~br_~g~_~l~br_~g~\n### **_Consumer request process_**\n_~l~br_~g~\nYou can exercise your rights by submitting a request to [privacy@gcore.com](mailto:privacy@gcore.com). \n_~l~br_~g~_~l~br_~g~\nYou will be required to submit information about you, which will be used to determine if we process your personal information and to verify your identity. If we cannot find your personal information, then we will share with you the categories of personal information that we usually process about our customers and visitors of our website. If we cannot verify your identity, we may ask for further identification material for the purpose of processing your request.\n_~l~br_~g~_~l~br_~g~\nIf you are an authorized agent acting on behalf of a California resident (the “data subject”), you must state so in your request, and we will provide you with a certification form to confirm that you are authorized to represent the data subject. The relevant personal information shall be sent to the email address provided in the original request.\n_~l~br_~g~_~l~br_~g~\n### **_Non-discrimination_**\n_~l~br_~g~\nWe will not discriminate against you because you choose to exercise your rights. For example, we will not decline or terminate business relationships or apply different terms or prices because you make an access or deletion request. \n_~l~br_~g~_~l~br_~g~\n### **_Contact information_**\n_~l~br_~g~\nAny questions about your rights under this section can be sent to [privacy@gcore.com](mailto:privacy@gcore.com).","clarification":"privacy_notice_for_california_residents","notification":null},{"id":17,"title":"Copyright Policy","name":"Copyright Policy","iconName":null,"description":"Last updated: June 29, 2023\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n\n#### 1. Reporting Claims of Copyright Infringement\n\n_~l~_~s~br_~g~\nWe take claims of copyright or other intellectual property infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible through our services infringe your copyright, you may request removal of those materials (or access to them) by submitting written notification to the address designated below. For the ease of reference, “copyrights infringement” for the purposes of this document also means violations of other Intellectual Property Rights.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nYour written notice must include substantially the following:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1. Your physical or electronic signature.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2. Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works, a representative list of such works.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n3. Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n4. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n5. A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n6. A statement that the information in the written notice is accurate.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n7. A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nNotices should be sent to:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg L-1246, Luxembourg,\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_or_ to [abuse@gcore.com](mailto:abuse@gcore.com)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIf you fail to comply with all of the requirements your notice may not be effective.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nPlease be aware that if you knowingly materially misrepresent that material or activity is infringing your copyright, you may be held liable for damages (including costs and attorneys_~q~ fees).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. Counter-Notification Procedures\n_~l~_~s~br_~g~\nIf you believe that material you posted though our services was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (“Counter-Notice”) by submitting written notification to our copyright agent (identified below). The Counter-Notice must include substantially the following:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1. Your physical or electronic signature.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n5. A statement that you will consent to the jurisdiction of the competent court of Luxembourg for the judicial district in which your address is located, or if your address is outside of Luxembourg, the judicial district in which G-Core Labs S.A. is located, and will accept service of process from the claimant.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nCompleted Counter-Notices should be sent to:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg L-1246, Luxembourg,\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_or_ to [abuse@gcore.com](mailto:abuse@gcore.com)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nPlease be aware that if you knowingly materially misrepresent that material or activity was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys_~q~ fees).\n","clarification":"copyright_policy","notification":null},{"id":18,"title":"Cookie Policy","name":"Cookie Policy","iconName":null,"description":"Last updated: October 9, 2024\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThis Cookie Policy pertains to the use of cookies and similar technologies by G-Core Labs S.A. (“Gcore”) in relation to the website gcore.com and other websites of the company. By visiting the website and consenting to this Policy, you acknowledge the applicability of the Cookie Policy. Gcore employs cookies and similar technologies to gather and utilize data as part of website experience and its Services, which are defined in the Master Services Agreement and Privacy Policy. This policy aims to clarify what cookies are, how Gcore utilizes them, the various types of cookies employed by Gcore, the information collected through these cookies and its purpose, as well as provide guidance on managing cookie settings. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~1. Cookies are small text files that are used to store small pieces of information. They are stored on your computer, tablet or cell phone when you visit website and let Gcore to track information about website usage. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 2. There are three categories of cookies Gсore uses: \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**Essential cookies:** these are technically necessary for the website to function properly. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**Marketing_~s~Tracking cookies:** these allow your user experience and ads to be personalized based on your browsing behavior.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**Statistics cookies:** these allow the use of the website to be analyzed so that the quality and_~s~or effectiveness of the website can be improved.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 3. Gcore website uses cookies to distinguish you from other users of the website. This helps Gcore to provide you with a good experience when you browse website and also allows Gcore to improve website. Where required, Gсore will ask for your consent before placing the relevant cookie.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 4. The information stored by the cookies placed on your device may relate to the following information (non-exhaustive list):\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• the web pages you have visited using this device;\n_~l~_~s~br_~g~\n• the type of browser you are using;\n_~l~_~s~br_~g~\n• your IP address;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 5. The table below explains the types of cookies Gcore uses, the purposes, conditions and categories of data stored due to the usage of cookies:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n_~l~p class=_~d~gc-m-bottom_medium gc-m-top_medium_~d~_~g~Scroll horizontally to view the table_~l~_~s~p_~g~\n\n| **Type** | **Name** | **Source** | **Purpose** | **Expiration** |\n| ------------------ |-----------------------------------------------|--------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| ------------------ |\n| Essential | __cfruid | .gcore.zendesk.com_~l~br_~g~.smooch.io | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. The main purpose of this cookie is: Strictly Necessary | Session |\n| Essential | _cfruid | .hsforms.com | This cookie is set by HubSpot’s CDN provider because of their [rate limiting policies](https:_~s~_~s~community.cloudflare.com_~s~t_~s~what-does-cfruid-cookie-do_~s~65510). It expires at the end of the session. Learn more about [Cloudflare cookies](https:_~s~_~s~developers.cloudflare.com_~s~fundamentals_~s~reference_~s~policies-compliances_~s~cloudflare-cookies_~s~) | Session |\n| Essential | language | gcore.com | The cookies save the user_~q~s language selection and automatically open the selected localization | 12 months |\n| Essential | currency | gcore.com | Save user currency selection and show prices in selected currency | 13 months |\n| Essential | __cf\\_bm | .hsforms.com_~l~br_~g~.hsforms.net | This cookie is set by HubSpot_~q~s CDN provider and is a necessary cookie for bot protection. Learn more about [Cloudflare cookies](https:_~s~_~s~developers.cloudflare.com_~s~fundamentals_~s~reference_~s~policies-compliances_~s~cloudflare-cookies_~s~) | 30 minutes |\n| Essential | ACCOUNT\\_CHOOSER | accounts.google.com | Used to sign in with Google account | 13 months |\n| Essential | GMAIL\\_AT | mail.google.com | Cookie necessary for the use of the options and services of the website | Session |\n| Essential | __Host-1PLSID | accounts.google.com | Google Accounts cookie used for logging in to our website with your Google account | 13 months |\n| Essential | __Host-3PLSID | accounts.google.com | Google Accounts cookie used for logging in to our website with your Google account | 13 months |\n| Essential | __Host-GAPS | accounts.google.com | Google Accounts cookie used for logging in to our website with your Google account | 13 months |\n| Essential | __Host-GMAIL\\_SCH | mail.google.com | Cookie necessary for the use of the options and services of the website | Session |\n| Essential | __Host-GMAIL\\_SCH\\_GML | mail.google.com | Cookie necessary for the use of the options and services of the website | 30 days |\n| Essential | __Host-GMAIL\\_SCH\\_GMN | mail.google.com | Cookie necessary for the use of the options and services of the website | 30 days |\n| Essential | __Host-GMAIL\\_SCH\\_GMS | mail.google.com | Cookie necessary for the use of the options and services of the website | 30 days |\n| Essential | cookies\\_consent | .gcore.com | Cookie consent is the legal requirement to obtain consent from website visitors before setting cookies on their devices. Consent is collected via a cookie banner that enables visitors to accept or decline cookies on the website | 13 months |\n| Essential | ab\\_test | .gcore.com | Used for experiments with UI on website | 14 days |\n| Essential | ACCWID\\_FT | .gcore.com | Cache of loaded Feature Toggles for current user. Used for speed up widget loading | 7 days |\n| Essential | ACCWID\\_PRODUCTS_VISIBILITY | .gcore.com | Cache of loaded Product Visibility for current user. Used for speed up widget loading | 7 days |\n| Essential | LAST\\_PRODUCT | .gcore.com | This cookie saves the last visited product page in the customer portal | 1 month |\n| Essential | LSID | accounts.google.com | The LSID cookie is used by Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. It contains encrypted records of users’ Google Account IDs and their most recent sign-in time | 13 months |\n| Essential | _cfuvid | .hsforms.com | This cookie is set by HubSpot’s CDN provider because of their [rate limiting policies](https:_~s~_~s~community.cloudflare.com_~s~t_~s~what-does-cfruid-cookie-do_~s~65510). It expires at the end of the session. Learn more about [Cloudflare cookies](https:_~s~_~s~developers.cloudflare.com_~s~fundamentals_~s~reference_~s~policies-compliances_~s~cloudflare-cookies_~s~) | Session |\n| Marketing_~s~Tracking | _gid | gcore.com_~l~br_~g~.google.com | Cookies store and count page views | 1 day |\n| Marketing_~s~Tracking | APISID | .google.com | Cookies from DoubleClick, part of Google Analytics. Cookies HSID, SSID, APISID and SAPISID ensure that Google can collect user data for videos hosted by YouTube | 2 years |\n| Marketing_~s~Tracking | DV | .google.com | Advertising cookie by Google | 1 day |\n| Marketing_~s~Tracking | HSID | .google.com | Cookies from DoubleClick, part of Google Analytics. Cookies HSID, SSID, APISID and SAPISID ensure that Google can collect user data for videos hosted by YouTube | 2 years |\n| Marketing_~s~Tracking | SAPISID | .google.com | Cookies from DoubleClick, part of Google Analytics. Cookies HSID, SSID, APISID and SAPISID ensure that Google can collect user data for videos hosted by YouTube | 2 years |\n| Marketing_~s~Tracking | SID | .google.com | This cookie is set by Google and is used to authenticate users, store session preferences, and perform security measures | 13 months |\n| Marketing_~s~Tracking | SIDCC | .google.com | This cookie is set by Google and is used to protect users’ data from unauthorized access | 12 months |\n| Marketing_~s~Tracking | SNID | .google.com | Advertising cookie by Google | Persistent |\n| Marketing_~s~Tracking | SOCS | .google.com | Google uses the cookie to store a user’s state regarding their cookies choices | 13 months |\n| Marketing_~s~Tracking | SSID | .google.com | Cookies from DoubleClick, part of Google Analytics. Cookies HSID, SSID, APISID and SAPISID ensure that Google can collect user data for videos hosted by YouTube | 2 years |\n| Marketing_~s~Tracking | 1P\\_JAR | .doubleclick.net | Cookies from DoubleClick, part of Google Analytics. Cookies HSID, SSID, APISID and SAPISID ensure that Google can collect user data for videos hosted by YouTube | 1 month |\n| Marketing_~s~Tracking | IDE | .doubleclick.net | The cookie is used to provide ad delivery or retargeting | 13 months |\n| Marketing_~s~Tracking | MR | .c.bing.com_~l~br_~g~.c.clarity.ms | Indicates whether to refresh MUID | 14 days |\n| Marketing_~s~Tracking | MUID | .c.bing.com_~l~br_~g~.c.clarity.ms | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes | 30 days |\n| Marketing_~s~Tracking | NID | .google.com | This cookie is set by Google and is used to store user preferences and information, such as language preferences and customized search results | 6 months |\n| Marketing_~s~Tracking | OSID | mail.google.com | Advertising cookie by Google | 13 months |\n| Marketing_~s~Tracking | SMSV | accounts.google.com | This cookie is set by Google to link devices usage and visits to our website and its subdomains with your Google account _~s~ user | 13 months |\n| Marketing_~s~Tracking | UserMatchHistory | .linkedin.com | LinkedIn Ads ID syncing | 30 days |\n| Marketing_~s~Tracking | __Secure-1PAPISID | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 13 months |\n| Marketing_~s~Tracking | __Secure-1PSID | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 13 months |\n| Marketing_~s~Tracking | __Secure-1PSIDCC | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 12 months |\n| Marketing_~s~Tracking | __Secure-1PSIDTS | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 12 months |\n| Marketing_~s~Tracking | __Secure-3PAPISID | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 13 months |\n| Marketing_~s~Tracking | __Secure-3PSID | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 13 months |\n| Marketing_~s~Tracking | __Secure-3PSIDCC | .google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 12 months |\n| Marketing_~s~Tracking | __Secure-ENID | .google.com | This cookie is used by Google to remember your preferences and other information | 12 months |\n| Marketing_~s~Tracking | __Secure-OSID | mail.google.com | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising | 13 months |\n| Marketing_~s~Tracking | _fbp | .gcore.com_~l~br_~g~Facebook | The cookie is used to store and track visits across websites | 3 months |\n| Marketing_~s~Tracking | _rdt\\_uuid | .gcore.com_~l~br_~g~Linkedn | Used to attribute conversions back to Reddit Ads | 3 months |\n| Marketing_~s~Tracking | bcookie | .linkedin.com | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform | 12 months |\n| Marketing_~s~Tracking | bscookie | .www.linkedin.com | Used for remembering that a logged in user is verified by two factor authentication and has previously logged in | 12 months |\n| Marketing_~s~Tracking | guest\\_id | .twitter.com | This cookie is set by Twitter and serves to identify the user with a unique number associated with Twitter | 13 months |\n| Marketing_~s~Tracking | guest\\_id_ads | .twitter.com | This cookie is set due to Twitter integration and sharing capabilities for the social media | 13 months |\n| Marketing_~s~Tracking | guest\\_id\\_marketing | .twitter.com | Used to detect whether a user is logged into Twitter | 13 months |\n| Marketing_~s~Tracking | li\\_gc | .linkedin.com | Used to store consent of guests regarding the use of cookies for non-essential purposes | 6 months |\n| Marketing_~s~Tracking | li\\_sugr | .linkedin.com | Used to make a probabilistic match of a user_~q~s identity | 90 days |\n| Marketing_~s~Tracking | lidc | .linkedin.com | To facilitate data center selection | 1 day |\n| Marketing_~s~Tracking | muc\\_ads | .t.co | This cookie is for advertising | 13 months |\n| Marketing_~s~Tracking | personalization\\_id | .twitter.com | This cookie is set by Twitter and allows the visitor to share content from the website onto their Twitter profile | 13 months |\n| Marketing_~s~Tracking | JSESSIONID | .www.linkedin.com | Used for Cross Site Request Forgery (CSRF) protection and URL signature validation | Session |\n| Marketing_~s~Tracking | SUPPORT_CONTENT | .support.google.com | Сookie is used by Google to enhance the user experience on their support platforms | 30 min |\n| Marketing_~s~Tracking | TAID | .google.com | This cookie allows you to link your actions across devices if you have previously signed in to your Google account on another device. This is necessary to match ads across devices and measure conversion events | 14 days |\n| Marketing_~s~Tracking | ar\\_debug | .doubleclick.net_~l~br_~g~.www.google-analytics.com | This cookie is used by DoubleClick to debug ads | 30 days |\n| Marketing_~s~Tracking | li\\_alerts | www.linkedin.com | Used to track impressions of LinkedIn alerts, such as the Cookie Banner and to implement cool off periods for display of alerts | 12 months |\n| Marketing_~s~Tracking | _guid | .linkedin.com | The cookie is used to store and track a visitor_~q~s identity | 90 days |\n| Marketing_~s~Tracking | _uetvid | .linkedin.com | The cookie is used to store and track visits across websites | 13 month |\n| Marketing_~s~Tracking | aam_uuid | .linkedin.com | The cookie is used to configure ID synchronization for Adobe Audience Manager | 30 days |\n| Marketing_~s~Tracking | ADS\\_VISITOR\\_ID | .google.com | Google Ads cookie used to track visitor interactions with ads across different sessions and devices, aiding in ad performance analysis | 2 years |\n| Marketing_~s~Tracking | AMCV\\__~l~br_~g~14215E3D5995C57C0_~l~br_~g~A495C55%40AdobeOrg | .linkedin.com | LinkedIn Analytic cookie | 2 years |\n| Marketing_~s~Tracking | auth\\_token | .twitter.com | This cookie is for account login and authentication | 1 year |\n| Marketing_~s~Tracking | csv | .reddit.com | This cookie is typically used for tracking user behavior and interaction with the website to improve user experience | 1 year and 1 month |\n| Marketing_~s~Tracking | ct0 | .twitter.com | This cookie is for authentication | 6 hours |\n| Marketing_~s~Tracking | __hs\\_cookie\\_cat\\_pref | .facebook.com | The cookie is used to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook’s security and site integrity features | 6 months |\n| Marketing_~s~Tracking | dfpfpt | .linkedin.com | A unique user identifier to prevent abuse in LinkedIn_~q~s payment processes | 2 years |\n| Marketing_~s~Tracking | DSID | .doubleclick.net | The cookie is used to store user preferences | 14 days |\n| Marketing_~s~Tracking | edgebucket | .reddit.com | The cookie is used to improve the experience, understand user activity, personalize content and ads, and improve the quality of Reddit services | 1 year |\n| Marketing_~s~Tracking | fr | .facebook.com | The cookie is used to to provide ad delivery or retargeting | 3 month |\n| Marketing_~s~Tracking | gpv\\_pn | .linkedin.com | Used to save and retrieve the previously visited page in Adobe Analytics | 6 month |\n| Marketing_~s~Tracking | id | .doubleclick.net | The cookie is set by a third party (DoubleClick) and are used for serving targeted advertisements that are relevant to you across the web. Targeted advertisements may be displayed to you based on your previous visits to this website. For example, advertisements about a topic you have expressed an interest in while browsing our site may be displayed to you across the web. In addition, these cookies measure the conversion rate of ads presented to the user. For more information, please visit [www\\.google\\.com_~s~policies_~s~privacy_~s~partners_~s~](https:_~s~_~s~policies.google.com_~s~technologies_~s~partner-sites) | 1,5 years |\n| Marketing_~s~Tracking | kdt | .twitter.com | This cookie is to authenticate a known device | 2 years |\n| Marketing_~s~Tracking | li\\_mc | .linkedin.com | Used as temporary cache memory to avoid database lookup for participant consent to use optional cookies, as well as to store consent information on the client side for the purpose of applying client-side consent | 6 month |\n| Marketing_~s~Tracking | liap | .linkedin.com | Used by domains outside the www. zone to indicate the status of a participant_~q~s login | 1 year |\n| Marketing_~s~Tracking | lms\\_ads | .linkedin.com | Used to identify LinkedIn members outside of LinkedIn for advertising purposes | 30 days |\n| Marketing_~s~Tracking | lms\\_analytics | .linkedin.com | Used to identify LinkedIn members outside of LinkedIn for analytics purposes | 30 days |\n| Marketing_~s~Tracking | loid | .reddit.com | This cookie is used to identify a unique visitor_~q~s session and preferences | 1 year and 1 month |\n| Marketing_~s~Tracking | mbox | .linkedin.com | Used by Adobe Target to analyze the relevance of online content | 180 days |\n| Marketing_~s~Tracking | s\\_ips | .linkedin.com | The cookie is used to track the percentage of page views | Session |\n| Marketing_~s~Tracking | s\\_tp | .linkedin.com | The cookie is used to track the percentage of page views | Session |\n| Marketing_~s~Tracking | s\\_tslv | .linkedin.com | Used to save and retrieve the time since the last visit in Adobe Analytics | 6 months |\n| Marketing_~s~Tracking | sb | .facebook.com | The cookie is user to store browser details | 2 years |\n| Marketing_~s~Tracking | SEARCH_SAMESITE | .google.com | This cookie is used to prevent the browser from sending this cookie along with cross-site requests | 2 years |\n| Marketing_~s~Tracking | sfiu | .facebook.com | This cookie enables the Website to integrate with Facebook | 1 day |\n| Marketing_~s~Tracking | twid | .twitter.com | This cookie is for authentication | 2 days |\n| Marketing_~s~Tracking | visit | .linkedin.com | Allows determining where to direct the user – to the registration page or the login page | 1 year |\n| Marketing_~s~Tracking | wd | .facebook.com | The cookie is used to read screen resolution | 14 days |\n| Marketing_~s~Tracking | \\_mkto\\_trk | Marketo | The Munchkin cookie tracks visitor behaviour on website pages, such as page visits, clicks, and form submissions. It helps in identifying and tracking leads, enabling personalised marketing and improving user experience. | 2 years |\n| Statistic | _ga | .gcore.com_~l~br_~g~.google.com | Cookies store and count page views | 13 months |\n| Statistic | _ga\\_\\* | gcore.com_~l~br_~g~.google.com | Cookies store and count page views | 13 months |\n| Statistic | sbjs\\_current | gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | sbjs\\_current\\_add | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | sbjs\\_first | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | sbjs\\_first\\_add | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | sbjs\\_migrations | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | sbjs\\_session | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 30 minutes |\n| Statistic | sbjs\\_udata | .gcore.com | This cookie is used to identify the source of a visit and store user action information about it in a cookie. It is an analytical and behavioral cookie used for improving the visitor experience on the website | 6 months |\n| Statistic | _ga\\_user\\_id | .gcore.com | Cookies store and count page views | 13 months |\n| Statistic | ANONCHK | .c.clarity.ms | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn_~q~t use ANID and so this is always set to 0 | 1 day |\n| Statistic | AnalyticsSyncHistory | .linkedin.com | Used to store information about the time a sync took place with the lms_analytics cookie | 30 days |\n| Statistic | CLID | www.clarity.ms | Identifies the first-time Clarity saw this user on any site using Clarity | 30 minutes |\n| Statistic | COMPASS | www.clarity.ms_~l~br_~g~mail.google.com | Cookies necessary for the use of the options and services of the website | 10 days |\n| Statistic | AEC | accounts.google.com | AEC cookies ensure that requests within a browsing session are made by the user and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without the user_~q~s knowledge | 6 months |\n| Statistic | AID | .google.com | This cookie from Google Analytics links your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured | 2 years |\n| Statistic | ANID | .google.com | This cookie from Google Analytics links your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured | 1 year |\n| Statistic | OTZ | accounts.google.com_~l~br_~g~contacts.google.com_~l~br_~g~ogs.google.com | This cookie from Google Analytics links your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured | 30 days |\n| Statistic | SM | .c.clarity.ms | Used in synchronizing the MUID across Microsoft domains | Session |\n| Statistic | SRM\\_B | .c.bing.com | This cookie is installed by Microsoft Bing | 13 months |\n| Statistic | __hssc | .gcore.com_~l~br_~g~(Hubspot) | Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the hstc cookie | 30 min |\n| Statistic | __hssrc | .gcore.com_~l~br_~g~(Hubspot) | Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value _~d~1_~d~ and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session | Session |\n| Statistic | __hstc | .gcore.com_~l~br_~g~(Hubspot) | The main cookie for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) | 6 months |\n| Statistic | _cfuvid | .hubspot.com | This cookie is set by HubSpot’s CDN provider because of their [rate limiting policies](https:_~s~_~s~community.cloudflare.com_~s~t_~s~what-does-cfruid-cookie-do_~s~65510). It expires at the end of the session. Learn more about [Cloudflare cookies](https:_~s~_~s~developers.cloudflare.com_~s~fundamentals_~s~reference_~s~policies-compliances_~s~cloudflare-cookies_~s~) | Session |\n| Statistic | _clck | .gcore.com_~l~br_~g~(Clarity) | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID | 12 months |\n| Statistic | _clsk | .gcore.com_~l~br_~g~(Clarity) | Connects multiple page views by a user into a single Clarity session recording | 1 day |\n| Statistic | hubspotutk | .gcore.com_~l~br_~g~.hsforms.com_~l~br_~g~.hubspot.com | This cookie keeps track of a visitor_~q~s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor | 6 months |\n| Statistic | MUID | .clarity.ms | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes | 13 months |\n| Statistic | __cfruid | .legal.hubspot.com_~l~br_~g~.www.hubspot.com_~l~br_~g~.knowledge.hubspot.com | This cookie is set by HubSpot’s CDN provider because of their [rate limiting policies](https:_~s~_~s~community.cloudflare.com_~s~t_~s~what-does-cfruid-cookie-do_~s~65510). It expires at the end of the session. Learn more about [Cloudflare cookies](https:_~s~_~s~developers.cloudflare.com_~s~fundamentals_~s~reference_~s~policies-compliances_~s~cloudflare-cookies_~s~) | Session |\n| Statistic | __hs\\_cookie\\_cat\\_pref | .hubspot.com | This cookie is used to record the categories a visitor consented to. It contains data on the consented categories | 6 months |\n| Statistic | _conv\\_r | .hubspot.com | This cookie holds the referral data for the current visitor. This is overwritten each time a visitor comes from a new referrer | 1 day |\n| Statistic | _conv\\_v | .hubspot.com | This cookie is the visitor-centric cookie that has a lifetime of max 6 months from the last update time. It is a string of star(\\*) separated pieces; each piece is a string that contains key and value strings glued together by colon (:) | 6 months |\n| Statistic | _gcl\\_au | .analytics.google.com | Google AdSense cookie used for experimenting with advertisement efficiency across websites using their services | 3 month |\n| Statistic | csrf.app | .hubspot.com | The CSRF middleware and template tag provides easy-to-use protection against Cross Site Request Forgeries | 1 year |\n| Statistic | hs\\_c2l | .hubspot.com | Authenticates permissions, stores unique user IDs or manages automation | 1 year |\n| Statistic | hs\\_login\\_email | .hubspot.com | Cookie used to store the user_~q~s email address for login purposes, ensuring personalized user experience. | 1 year |\n| Statistic | hubspotapi-csrf | .hubspot.com | Security cookie used to prevent CSRF attacks, ensuring secure user interactions | 1 year |\n\n_~l~p class=_~d~gc-m-bottom_medium gc-m-top_medium_~d~_~g~Scroll horizontally to view the table_~l~_~s~p_~g~\n\n_~l~_~s~br_~g~_~l~_~s~br_~g~Gcore uses third-party apps on its website to share site content (social media sharing buttons). The corresponding social media may be able to identify you via this button. Gcore has no control over data collection of data by social media and has no access to personal data in their possession. However, you can access the social media’s privacy policy to learn more about the subject and configure the information you accept or refuse to share.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 6. You can control and_~s~or delete cookies at any time, by consulting our cookie management module. By default, we store your cookie preferences on a given device for up to 12 months.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nVarious web browsers offer ways to restrict and delete cookies. For more information, please visit the appropriate link below. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n[Firefox](https:_~s~_~s~support.mozilla.org_~s~en-US_~s~kb_~s~enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US) [Google Chrome](https:_~s~_~s~support.google.com_~s~chrome_~s~answer_~s~95647?hl=en) [Safari](https:_~s~_~s~support.apple.com_~s~ru-ru_~s~guide_~s~safari_~s~sfri11471_~s~mac)\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 7. We understand that your preferences regarding the use of cookies may change over time. Therefore, if you wish to modify your consent or preferences regarding cookie usage, you can do so at any time by visiting our _~l~button id=_~q~disableCookieButton_~q~_~g~cookie banner_~l~_~s~button_~g~ or by contacting us directly via [privacy@gcore.com](mailto:privacy@gcore.com).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~ 8. Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to [privacy@gcore.com](mailto:privacy@gcore.com)\n","clarification":"cookie_policy","notification":null},{"id":19,"title":"Service Abuse Policy","name":"Service Abuse Policy","iconName":null,"description":"Last updated: June 29, 2023\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. (“Gcore”) and the Customer of Gcore (“Customer”) will comply with the following Service Abuse Policy with respect to Customer’s use of the Services provided by Gcore pursuant to the Gcore Master Services Agreement (MSA), concluded between Gcore and Customer. This policy is also implemented with reference to Gcore’s Acceptable Use Policy (AUP).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThis policy is part of the MSA. Terms not defined herein shall have the same definition as within the MSA.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. Addressing abuse of service\n_~l~_~s~br_~g~\n1.1 In using Gcore Services, the Customers are required to adopt and implement an abuse handling procedure that complies with the AUP, MSA, and applicable laws.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.2 If Gcore is notified by a third party (including any law enforcement authority) of a (suspected) violation by the customers or the End-User of the Acceptable Use Policy or any applicable law (“**Abuse Notification**”), Gcore shall notify the Customers hereof by way of email or such other method of communication as Gcore deems appropriate.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.3 The Customers must reply to each Abuse Notification received by them from Gcore and from third parties, including the nature of the notification (e.g. copyright infringement) in a timely manner, but not longer than 24 hours during the business and non-business days after sending an abuse. The Customer shall provide Gcore with all documents and information in connection with the Abuse Notification without cost and on first demand.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.4 Based on the Clause 2 of the AUP, despite the timings, Gcore reserve the right to temporarily suspend any client_~q~s services in case of receiving a critical abuse notification which might threaten operation of the company until its full resolution from the client_~q~s side.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.5 If Gcore receives multiple complaints about abuse or non-compliant activities by an end user, Gcore reserves the right to investigate and request a prompt resolution from the customer. If the customer fails to take reasonable and timely measures to address the issue, Gcore reserves the right to suspend the Services to prevent further abuse or non-compliant activities until the issue is resolved. The suspension will remain in effect until Gcore determines that the issue has been fully resolved, and satisfactory measures have been implemented to prevent the issue from recurring.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.6 The Customer must log (date and timestamp) every Abuse Notification received from Gcore and third parties, including the nature of the notification, the Customer_~q~s response, and when the Customer deems the notification resolved.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.7 The Customer must keep these logs for a minimum of two (2) years and provide Gcore with a copy of the log upon request. The Customer must have sufficient and well-trained personnel to ensure compliance with MSA, AUP and this Service Abuse Policy and handle abuse notifications without backlogs, or with a minimum amount of it.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.8 If the Сustomer is a VPN Provider or Anonymous Proxy Provider, the Сustomer is required to comply with certain obligations related to the use of the Services provided by Gcore. These include:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\na) Making sure Сustomer’s company information is easily visible and accessible on its website, which should include a publicly available email address for abuse handling and copyright-related complaints;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nb) Requiring their End Users to enter into a user agreement that ensures compliance with applicable laws, including intellectual property law, MSA and AUP;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nc) Maintaining accurate DNS records that contain identifying information for all IP addresses used by the Сustomer or their End Users to provide VPN_~s~Anonymous Proxy services;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nd) Providing the relevant information required by Gcore, upon request, to update the rWHOIS records with the corresponding regional IP address registry within a reasonable time;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\ne) Implementing reasonable measures to prevent End Users terminated for repeat infringement from resuming the use of the Customer_~q~s services or using the Services through or via the Сustomer;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nf) Implementing and applying technical measures that are designed to prevent non-compliant or infringing activities.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.9 If the Сustomer provides streaming services, the Customer shall be obliged to comply with the following requirements in connection with the use of the Services:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\na) The Customer’s company information must easily be visible and accessible on its website (including a publicly-available email address for abuse handling purposes and copyright-related complaints);\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nb) The Сustomer shall enter into a user-agreement with its End Users that shall include provisions to ensure an End User’s compliance with applicable law, including but not limited to intellectual property law, and with MSA and AUP;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nc) The Сustomer shall implement and apply reasonable measures to prevent an End User - that has been terminated for repeat infringement - from recommencing the use of Customer’s services or the use of the Services through or via Customer;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nd) The Сustomer shall implement and apply technical measures designed to inhibit non-compliant or infringing activities;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\ne) The Сustomer must have on its website the information and the documents that the Customer has full rights to stream_~s~restream a particular content, such as licenses, contracts, or agreements with content providers that authorize the Customer to stream the content. The specific documents required may depend on the nature of the content being streamed and the jurisdiction in which the streaming is taking place.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.10 If the Customer operates a Tor-Exit node, they must adhere to the following requirements related to the use of Gcore_~q~s Services:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\na) The Customer must actively close or block ports that are generally known to be associated with non-compliant or infringing activities. A list of such ports may be provided by Gcore from time to time, and the Customer must comply with the list;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nb) The Сustomer_~q~s DNS records must start with _~d~tor.exit.node_~d~;\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nc) The Сustomer must add a working email address to the _~d~torrc_~d~ file to allow for direct contact if required by End Users or third parties.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.11 In connection with the use of Gcore Services, the Сustomers shall be obligated and are responsible for the proactive initiatives for purposes of technical adoption, contractual engagement for any user generated content websites in order to fully prevent any abuse of illegal content and non-compliant use of the Gcore Services in breach of Clause 2 of the AUP, thereby fulfilling Customer’s obligation on behalf of its End Users to demonstrate its full compliance. Gcore doesn_~q~t tolerate any violation of the AUP, and especially dissemination the content such as child pornography, explicit content, terrorist content or any other content, which violate the applicable laws.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.12 If the Customers fail to comply with MSA, AUP or this Service Abuse Policy or instructions from a national competent authority to prevent such prohibited content in accordance with the law and the policies or fail to fully and adequately remove such content within the deadlines notified by Gcore, Gcore applies its zero tolerance approach, Gcore is entitled - for each of such failure or alleged circumstances to expect such failure - to disable and suspend the Services by means of null routing and terminate the Services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n1.13 The Customers acknowledge that failure to comply with this Service Abuse Policy, AUP, or MSA of Gcore by the Customer or its End Users of the Services shall constitute an immediate material breach of the AUP. Gcore may, at its sole discretion and based on reasonable proof of such failure, immediately suspend or terminate the Services and any Agreement without any further notification and refuse any future refunds requests from the Сustomer’s side. The Сustomers will keep Gcore fully indemnified for any damages, including reputation, immaterial, indirect, and consequential damages, and will keep Gcore harmless for any third-party claims arising from the breach of the documents mentioned.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. RECURRING VIOLATIONS\n_~l~_~s~br_~g~\n2.1 To address abuse on its services, the Customer must take reasonable measures to detect repeated attempts by its End Users to store, transfer, or distribute materials or data that violate or infringe the AUP, or materials or data that the Customer previously removed or disabled in response to an Abuse Notification.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.2 If an End User is found to be a repeat infringer or violator of this Service Abuse Policy, AUP, or MSA, the Customers must immediately terminate the provision of services to that End User and deny them further access to the Services.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n2.3 Upon request, the Customer must demonstrate its compliance with the following requirements:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\na) Confirmation that it has established and implemented a repeat infringer policy.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nb) Publication of a publicly available statement or policy prohibiting the use of its services to infringe copyright.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nc) Public designation of a copyright abuse agent, including a publicly available email address.","clarification":"service_abuse_policy","notification":null},{"id":29,"title":"Online Payment, Return & Refund Policy","name":"Online Payment, Return & Refund Policy","iconName":null,"description":"Last updated: January 19, 2022\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nThank you for choosing the services of Gcore.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nOur fees will be invoiced to you with electronic billing descriptor gcore.com\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**Notice to users from the European Union, who are subject to Consumer Rights Directive, only:**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIf you are not entirely satisfied with your purchase and are a consumer in the meaning of the Consumer Rights Directive 2011_~s~83_~s~EU, you have fourteen (14) calendar days to withdraw from the contract you have entered into with Gcore. The withdrawal period will start on the day of the conclusion of the contract. If the last day of the period of fourteen (14) days is a Sunday or a public holiday, the next business day shall be considered the effective last day to withdraw.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nGcore will refund the amounts paid by you, without prejudice to your obligation to provide restitution for services requested and already performed and_~s~or supplied by Gcore, for the period prior to the withdrawal. The amount of the refund will be reduced in proportion to what has been supplied by Gcore, in comparison with the full coverage of the contract.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWe will make commercially reasonable efforts to refund through your original method of payment or otherwise will work out a reasonable alternative.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nQuestions, comments and requests regarding this policy and payments are welcomed and should be addressed to support@gcore.com or by post to 2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg.\n\n","clarification":"payment_policy","notification":null},{"id":45,"title":"Candidate privacy notice","name":"Candidate privacy notice","iconName":null,"description":"Last updated: June 3, 2024\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n**WHAT IS THE PURPOSE OF THIS DOCUMENT?**\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nG-Core Labs S.A. is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. In some cases you are also being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016_~s~679) (GDPR). Please note that your application may be handled by different entities within our group, which means our subsidiaries, our ultimate holding company, its subsidiaries, and other affiliates, depending on the jurisdiction and the role for which you apply.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 1. IDENTITY OF THE DATA CONTROLLER\n_~l~_~s~br_~g~\nG-Core Labs S.A. _~l~_~s~br_~g~\n2 Rue Edmond Reuter, 5326 Contern, Luxembourg_~l~_~s~br_~g~\nphone: [ +352 20 88 10 85](tel:+35220881085) _~l~_~s~br_~g~\nemail: [privacy@gcore.com](mailto:privacy@gcore.com) \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 2. IDENTITY OF THE DATA PROTECTION OFFICER\n_~l~_~s~br_~g~\nMGSI Sàrl_~l~_~s~br_~g~\n52a Waistrooss_~l~_~s~br_~g~\nL-5495, Wintrange, Luxembourg_~l~_~s~br_~g~\nemail: [privacy@gcore.com](mailto:privacy@gcore.com) \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 3. CATEGORY OF DATA PROCESSED\n_~l~_~s~br_~g~\nIn connection with your application for work with us, we will collect, store, and use the following categories of personal information about you:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• The information you have provided to us in the job application form, your curriculum vitae and cover letter, including name, title, address, telephone number, messenger ID, personal email address, date of birth, gender, employment history, skills and qualifications.\n_~l~_~s~br_~g~\n• The information we may collect during interview and application process, including interview notes and_~s~or testing results.\n_~l~_~s~br_~g~\n• Where your role requires relocation and immigration process or only immigration status evaluation, we may ask to provide your and your spouse’s_~s~partner’s and dependents’ information (if applicable). \n_~l~_~s~br_~g~\n• Any other information you provide to us. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWhere our recruitment process requires applying through our website, we may collect information about your website usage. More information about the cookies used on our website can be found in our Privacy Policy and Cookies Policy available at [https:_~s~_~s~gcore.com_~s~legal](._~s~.._~s~legal).\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWe do not collect health-related or sensitive data as part of recruitment. However, if you voluntarily provide certain personal data relating to your health (e.g. your disability status), this will be used to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 4. DATA SOURCE\n_~l~_~s~br_~g~\nWe collect personal information about candidates from the following sources: \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• You, the candidate. \n_~l~_~s~br_~g~\n• Search consultancies, recruitment agencies or background checking agencies, from which we collect the following categories of data: contact details, curriculum vitae, cover letter, and any additional data you provided to them or that they collected with your consent to share with potential employers.\n_~l~_~s~br_~g~\n• Your named referees. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 5. PURPOSES OF PROCESSING YOUR PERSONAL DATA AND LEGAL BASIS\n_~l~_~s~br_~g~\nFor the **performance of pre-contractual measures**, we will use the personal information we collect about you to: \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Assess your skills, qualifications, and suitability for the work or role. \n_~l~_~s~br_~g~\n• Contact you using your address, telephone number, messenger ID, personal email address, including sending notification about the job interviews and so on. \n_~l~_~s~br_~g~\n• Communicate with you about the recruitment and immigration & relocation process (if applicable). \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nOn the basis of **our legitimate interest**, we will process your personal data to:\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• Keep records related to our hiring processes. \n_~l~_~s~br_~g~\n• Carry out background and reference checks, where applicable.\n_~l~_~s~br_~g~\n• Retain your profile in case of a new job opportunity, provided you have not objected.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWe will also process your personal data to comply with legal or regulatory requirements based on the local laws, for instance – relating to verifying the work permits.\n_~l~_~s~br_~g~\nIt is in our legitimate interests to decide whether to appoint you to work since it would be beneficial to our business to appoint someone to that role or work. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWe also need to process your personal information to decide whether to enter into a contract with you. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nHaving received your CV and cover letter or your application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role or work. If we decide to offer you the role or work, we will then take up references and conduct a background check before confirming your appointment. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nIf you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history or information about your immigration status, eligibility to work in country where you applied etc.), we will not be able to process your application successfully. For example, if we require a credit check or references or if your have already obtained work permit or visa type in country where you applied for this role and you fail to provide us with relevant details, we will not be able to take your application further. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 6. DATA SHARING AND DATA RECIPIENTS\n_~l~_~s~br_~g~\nWe might share your personal information with the following third parties for the purposes of processing your application: a search consultancy, recruitment agency or background checking agency. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWhere your role requires relocation and immigration or only evaluation of your immigration status, we may share your personal information with the relevant service providers, including but not limited to immigration lawyers, insurance, health, accommodation, transportation services providers to evaluate mentioned processes and your status possibilities.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nAll our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 7. TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA\n_~l~_~s~br_~g~\nThe personal data that we process may be transferred to a destination outside the European Economic Area (”EEA”) in the context of the processing activities described above. Where your personal data is transferred to a state outside the European Economic Area (“EEA”), we will take all necessary steps to ensure that your data is processed securely and in accordance with the law, including the use of standard contractual clauses or other suitable safeguards. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 8. DATA SECURITY \n_~l~_~s~br_~g~\nWe have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nWe have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 9. DATA RETENTION \n_~l~_~s~br_~g~\nThe data of unsuccessful candidates will be kept for one year from the end of the recruitment process unless the candidates object. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period and if we did not receive any legal claims due to which we need to retain data for a longer period, we will securely destroy your personal information in accordance with applicable laws and regulations. Personal data of successful candidates are added to their personnel file and kept for, at least, the entire employment relationship.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 10. YOUR RIGHTS\n_~l~_~s~br_~g~\nUnder certain circumstances, by law you have the right to: \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n• **Request access** to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. \n_~l~_~s~br_~g~\n• **Request correction** of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. \n_~l~_~s~br_~g~\n• **Request erasure** of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). \n_~l~_~s~br_~g~\n• **Object to processing** of your personal information where we are relying on a legitimate interest (or those of a third party).\n_~l~_~s~br_~g~\n• **Request the restriction of processing** of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it. \n_~l~_~s~br_~g~\n• **Request the portability of your data** (transfer of your personal information to you or to another party). \n_~l~_~s~br_~g~\n• **Withdraw your consent** for processing at any time where you provided your consent to us processing your personal data. \n_~l~_~s~br_~g~\n• **Lodge a complaint** with the National Commission for Data Protection (CNPD) if you consider that your data is not being processed in accordance with the law.\n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\nYou can exercise your rights anytime by contacting us at [privacy@gcore.com](mailto:privacy@gcore.com). \n_~l~_~s~br_~g~\n_~l~_~s~br_~g~\n#### 11. CHANGES TO THIS PRIVACY NOTICE\n_~l~_~s~br_~g~\nWe may, from time to time, update this privacy notice. Any such changes will be posted on this page. Please check back frequently to see any updates or changes to the Candidate Privacy Notice.","clarification":"candidate_privacy","notification":null},{"id":46,"title":"Reseller Terms","name":"Reseller Terms","iconName":null,"description":"Last updated: January 19, 2022\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nTHE TERMS AND CONDITIONS SET BELOW APPLY TO RESELLER ACCOUNTS IN GCORE_~q~S\nSYSTEMS. SPECIFIC SETTINGS MAY BE SELECTED IN THE RESELLER’S ACCOUNT. THE\nDEFAULT ORDER FORM APPLIES, UNLESS OTHERWISE AGREED OR SELECTED IN THE\nRESELLER’S ACCOUNT SETTINGS. \nDEFAULT ORDER FORM\nRESELLER TERMS:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 1. Territory: worldwide\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 2. White label license\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 3. Customer support\n_~l~br_~s~_~g~\nLevel 1 support for the Reseller’s customers will be provided by: \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nReseller’s L1 support team\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 4. Training\n_~l~br_~s~_~g~\nProduct tour and trouble-shooting guides included for a fee.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### 5. Monitoring\n_~l~br_~s~_~g~\nGcore’ L1 monitors and notifies clients on:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n- Origin unavailability (5хх codes from the origin)\n- Recommendations to change the current settings to improve productivity\n- Storage low disk space\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nThe Order form is subject to the Reseller Agreement per below.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n### RESELLER AGREEMENT\n_~l~br_~s~_~g~\nGcore and Reseller shall individually be referred to as a _~d~Party_~d~ and collectively as the _~d~Parties_~d~.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 1 – Object of this Agreement\n_~l~br_~s~_~g~\n1.1 Subject to the terms of this Agreement, Gcore hereby authorizes Reseller who accepts to\nserve as a non-exclusive independent contractor to sell to end customers (_~d~Customers_~d~) established in the territory mentioned in the Reseller Order Form (the _~d~Territory_~d~) Gcore_~q~s services and products as described in the Reseller Order Form under the Gcore brand name(s) and_~s~or under the brand name of the Reseller, as specified there (collectively the _~d~Services_~d~). \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.2 To the extent that Reseller will be selling the Services under its own brand name (_~d~White Label Arrangement_~d~), Gcore thereto grants a non-exclusive and non-transferable licence to market, demonstrate, sub-licence, rebrand and alter the platform of Gcore, including the right to offer first line customer support. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.3 Reseller accepts such appointment and represents to Gcore that it has all licenses, consents, approvals, authorizations, qualifications and registrations necessary to conduct its business and to sell the Services to Customers in the Territory pursuant to the terms of this\nAgreement, and that it is not prohibited in any way from entering into or performing this Agreement by any other agreement, commitment, law, or regulation. Furthermore, Reseller accepts being bound by Gcores legal terms as available on https:_~s~_~s~gcore.lu_~s~legal_~s~ and as may updated from time to time.\n_~l~br_~s~_~g~\n1.4 The Parties expressly agree that Reseller will contract with each Customer in its own name and on its own behalf and shall obtain each Customer_~q~s written agreement to Gcore_~q~s legal terms as available on https:_~s~_~s~gcore.lu_~s~legal_~s~ as may be updated from time to\ntime. In the case of a White Label Arrangement, Reseller shall only provide its own terms to the Customers, it being understood that these shall be in line with Gcore_~q~s legal terms as available on https:_~s~_~s~gcore.lu_~s~legal_~s~ as may be updated from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n1.5 Reseller accepts that Gcore has the right, at all times to change, reduce or expand the list, range or portfolio of Services and_~s~or to replace previous versions of a Service with a newer version of that Service, upon communication of the same to Reseller, without this creating any right on behalf of Reseller or any liability on behalf of Gcore. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 2 – Duration\n_~l~br_~s~_~g~\nThis Agreement shall commence on the date of signature by the last signing Party (the _~d~Effective Date_~d~) and shall, subject to the provision of article 8 (Termination), continue in effect for an initial fixed period of one (1) year. Unless terminated by either Party upon a prior\nwritten notice, sent by registered mail to the other Party, of one (1) month prior to the expiry of this initial fixed period or of the then current term (the notice period starting on the first day of the month following the date of delivery of the termination notice in accordance with article 12.1), this Agreement shall be automatically renewed for successive periods of one (1) year. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 3 – Obligations of Reseller\n_~l~br_~s~_~g~\n3.1 Reseller shall apply his best efforts to promote, at its expense, and sell the Services to\nCustomers in the Territory. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.2 The Parties may agree in the Reseller Order Form on who is responsible for first line customer support. Unless agreed otherwise, such responsibilities and related expenses shall be borne by Reseller. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.3 Reseller shall make no representations concerning the functionality or performance of the Services, except as set forth in Gcore_~q~s legal terms as available on https:_~s~_~s~gcore.lu_~s~legal_~s~ and as may be updated from time to time.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n3.4 Furthermore, Reseller: \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) represents and warrants that it shall comply with all laws and regulations to which it is subject (including VAT, tax and social security obligations) and including laws and\nregulations relating to the promotion and marketing of the Services within the Territory and, in general, represent the Services fairly and avoid misleading or unethical business practices. Reseller shall indemnify Gcore in the event of a claim, if any, against Gcore or having a negative impact on Gcore_~q~s reputation due to a failure by Reseller (or its sub-Resellers or other intermediary persons) of these obligations;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb) agrees that it shall have no authority to bind Gcore to any agreement and to make\nany representation or offer any guarantees concerning the Services or their delivery\nother than those expressly authorised by Gcore in writing or mentioned in Gcore_~q~s\nlegal terms as available on https:_~s~_~s~gcore.lu_~s~legal_~s~ and as may be updated from\ntime to time. All Services shall be provided by Gcore solely pursuant to written\nagreements executed by the Reseller and Gcore; \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nc) agrees that it assumes the sole responsibility for the selection and recommendation\nof Services to achieve the desired results and business purposes of the Customer; \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nd) represents and warrants that it shall conduct its business in accordance with proper\nbusiness standards, in good faith and not commit any act which would adversely\nreflect upon Gcore or it Services, business, integrity or reputation; and\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ne) represents and warrants that it shall promptly refer to Gcore all enquiries for the\npurchase of Services received from Customers inside or outside the Territory but\nrelating to sale outside the Territory. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 4 – Pricing and purchase terms\n_~l~br_~s~_~g~\n4.1 Reseller shall establish the prices it charges to Customers within the Territory for the Services\n(_~d~Resale Price(s)_~d~). \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.2 Gcore may decide to establish suggested Resale Prices from time to time; such suggested\nResale Prices are however in no way binding on Reseller. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.3 The Services delivered by Gcore to Reseller for the purpose of selling such Services to\nCustomers within the Territory shall be charged by Gcore to Reseller on a monthly basis in\naccordance with the purchase prices (_~d~Purchase Price(s)_~d~) and terms set out in the Reseller\nOrder Form and this irrespective of the fact whether or not Reseller was timely and fully paid\nthe Resale Price(s) by the concerned Customer(s). Unless agreed otherwise between the\nParties or mentioned otherwise on the concerned invoice, the payment term of such invoices\nissued by Gcore to Reseller is thirty (30) days as from the date of notification of the invoice. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.4 The Purchase Price(s) and terms set out in the Reseller Order Form be changed from time to\ntime provided Reseller is given thirty (30) days advance notice to this effect. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.5 The Parties agree that timely payment by Reseller of invoices relating to the Services is\nessential to the continuation of the Agreement, and in addition to and without prejudice to the\naccrual of late payment interests at the legal rate applicable in commercial transactions, non-\npayment or late payment by Reseller shall constitute a material breach of this Agreement\nwithin the meaning of article 8.2. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.6 For the avoidance of doubt, unless expressly agreed upon between the Parties, Reseller shall\nnot be entitled to any reimbursement of expenses and costs (e.g. for marketing purposes). \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n4.7 Gcore shall sell the Services to Reseller subject to availability. Gcore is entitled to refuse,\nfor any justified reason, including previous lack of payment by Reseller, any order placed by\nReseller. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 5 – Confidential Information\n_~l~br_~s~_~g~\n5.1 Reseller shall for the duration of this Agreement as well as at any time thereafter keep confidential any information regarding Gcore and_~s~or the activities of Gcore, which he may\nhave received or obtained in the framework of this Agreement, including without limitation\ntechnical and commercial information, customer lists, production, marketing and sales\nspecifications (_~d~Confidential Information_~d~) and shall not disclose it to any other third party\nwithout Gcore_~q~s prior written consent, unless such disclosure is required under applicable\nlaw or by order of a competent court or authority. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.2 Reseller shall only disclose Confidential Information to his sub-Resellers or other\nintermediary persons when strictly necessary for performance of this Agreement and shall\nensure that such persons abide such confidentiality obligation. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n5.3 Upon termination or expiration of this Agreement for any reason whatsoever, Reseller shall\nimmediately return to Gcore all documents and data containing Confidential Information as\nwell as copies of such documents and data which may be in the possession of or under the\ncontrol of Reseller, and shall undertake to do everything to assist Gcore to recover all\ndocuments and data which may be beyond his control.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 6 – Intellectual Property Rights\n_~l~br_~s~_~g~\n6.1 For the purposes of this Agreement _~d~Intellectual Property Rights_~d~ means any and all\npatents, trademarks, service marks, design rights, trade, business or domain names, goodwill\nassociated with the foregoing, copyright (including rights in computer software and\ndatabases), topography rights (in each case whether registered or not and any applications to\nregister or rights to apply for registration of any of the foregoing), rights in inventions, know\nhow, trade secrets and other confidential information, rights in databases and all other\nintellectual property rights of a similar or corresponding character which may now or in the\nfuture subsist in any part of the world. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.2 Reseller agrees that all Intellectual Property Rights in or relating to the Services are and shall\nremain at all times the exclusive property of Gcore and_~s~or its affiliates or the respective\nowners of such Intellectual Property Rights as may be indicated by Gcore. Any use by\nReseller of any such Intellectual Property Rights in or relating to the Services, whether in\nconnection with Reseller’s trade name, corporate name or otherwise, requires the prior\nconsent of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n6.3 Reseller shall not alter, remove or tamper with the marks, trademarks or any other Intellectual\nProperty Rights, numbers or other means of identification on the Services, unless in the case\nof a White Label Arrangement. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 7 - Data Protection\n_~l~br_~s~_~g~\n7.1 Without prejudice to article 3.4a), Reseller shall comply with applicable Data Protection Laws\ngoverning the collection, processing and transfer of personal data as that term is defined in\nthe applicable Data Protection Laws. For purposes of this Agreement _~d~Data Protection\nLaws_~d~ shall include, only to the extent they are applicable in the Territory, (i) Directive\n95_~s~46_~s~EC of the European Parliament and the Council of 24 October 1995 on the protection of\nindividuals with regard to the processing of personal data and on the free movement of such\ndata (the _~d~Directive_~d~); (ii) as from 25 May 2018: Regulation 2016_~s~679 of the European\nParliament and the Council of 27 April 2016 on the protection of individuals with regard to the\nprocessing of personal data and on the free movement of such data, and repealing Directive\n95_~s~46_~s~EC (the _~d~Regulation_~d~); iii) any implementing, derivative or related legislation of any\nmember state in the European Economic Area of the Directive or the Regulation; or (iv) any\nother law whatsoever in the Territory relating to the processing of personal data and privacy. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.2 In the performance of its obligations under this Agreement, Reseller shall (i) not take any\nactions prohibited by the Data Protection Laws or cause Gcore to be in violation of the Data\nProtection Laws; (ii) not carry out the processing of personal data except in compliance with\napplicable Data Protection Laws; (iii) implement technical and organizational security measures to protect personal data against accidental or unlawful destruction or accidental\nloss, alteration, unauthorised disclosure, access and_~s~or transfer and against all other forms of\nprocessing that are unlawful or inconsistent with the purposes for which the personal data has\nbeen collected; and (iv) take all steps necessary to ensure that any agents, employees,\nconsultants and other third parties affiliated or retained by Reseller comply with their\nobligations under the Data Protection Laws. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.3 Reseller agrees to promptly notify Gcore of any requests by a regulatory authority or of any\nindividual whose personal data are collected, processed or transferred under this Agreement\nto Gcore or of any notice of breach or potential breach of any applicable Data Protection\nLaws.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n7.4 In the case of a White Label Arrangement, Reseller shall assure that its terms towards the\nCustomers covers the sub-contracting of the Services to providers such as Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 8 – Termination\n_~l~br_~s~_~g~\n8.1 Either Party has the right to terminate this Agreement upon one (1) month prior written notice,\nsent by registered mail to the other Party. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.2 Notwithstanding any provisions to the contrary in this Agreement, Gcore has the right to\nterminate this Agreement in writing per registered mail, effective immediately, at any time and\nwithout prior notice period or compensation in lieu thereof to Reseller, in the event of\nexceptional circumstances rendering further professional cooperation between Gcore and\nReseller irrevocably impossible or in case of a material breach (_~d~manquement grave_~d~) by\nReseller of its obligations under this Agreement.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n8.3 Parties agree that such exceptional circumstances or such a material breach can be, without\nbeing limited thereto:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) an act committed by Reseller including dishonesty, disloyalty or fraud with respect to\nGcore, its business or the Services, or gross negligence or wilful misconduct or\nbreach by Reseller in the performance of its obligations under this Agreement; wilful\nmisconduct or breach shall be deemed to exist when Gcore has given Reseller prior\nwritten notice of the misconduct or the breach and of its intention to terminate on this\nbasis and Reseller has not changed that conduct or cured such breach to Gcore’s\nfull satisfaction within ten (10) days following such notice; and \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb) in the event that Reseller is a natural person: the death of Reseller.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 9 – Consequences of termination\n_~l~br_~s~_~g~\n9.1 Upon the termination or expiration of this Agreement, for any reason whatsoever, in\naccordance with the provisions of this Agreement, at the moment of effective termination or\nexpiration:\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\na) Reseller shall promptly cease to act as a reseller for the Services and promptly halt\nthe use of any Intellectual Property Rights relating to the Services; \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nb) neither Party shall be held liable, without prejudice to any binding provisions of\napplicable law, to the other Party for any indirect damages, compensation or\nindemnification, including without limitation those based on lost profits, expenses\nincurred, investments made or lost, obligations entered into, or any other mechanism\nor calculation;\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nc) without prejudice to a) and to the maximum extent permitted by applicable law, the\ntotal liability of Gcore, in contract, tort (including negligence) or otherwise, arising out\nof or in any way related to this Agreement shall be limited to the amount of Purchase Price(s) due to Gcore by Reseller for the two (2) months preceding the event giving rise to such liability; \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\nd) every obligation and liability of either Party to the other Party incurred up to the\nmoment of effective expiration or termination, including the obligation of Reseller to\npay the Purchase Price(s) to Gcore in accordance with article 4.3, shall continue and\nremain in existence until paid or settled; and\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\ne) Reseller shall promptly return to Gcore the documents and data mentioned in article\n5.3, as well as any other equipment or materials put at his disposal by Gcore. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 10 – Non-sollicitation\n_~l~br_~s~_~g~\n10.1 For the duration of this Agreement and for a period of twenty four (24) months following its\ntermination or expiration for any reason whatsoever, Reseller shall not directly or indirectly\nsolicit customers of Gcore and its affiliates. \nIn the case of violation by Reseller of this non-solicitation obligation of article 10.1, Reseller\nshall be liable to payment of lump sum damages equal to the amount of USD 50,000 (fifty\nthousand), without prejudice however to Gcore_~q~s right to claim additional damages upon\nproof of the existence and amount of such additional damages. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n10.2 For the duration of this Agreement and for a period of twenty four (24) months following its\ntermination or expiration for any reason whatsoever, Reseller shall not directly or indirectly\nsolicit employees of Gcore and its affiliates. \nIn the case of violation by Reseller of this non-solicitation obligation of article 10.2, Reseller\nshall be liable to payment of lump sum damages equal to the amount of USD 50,000 (fifty\nthousand), without prejudice however to Gcore_~q~s right to claim additional damages upon\nproof of the existence and amount of such additional damages. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 11 – Relationship between the Parties\n_~l~br_~s~_~g~\nReseller’s relationship with Gcore is that of an independent contractor and none of the provisions of\nthis Agreement can be interpreted to mean that the Parties have agreed to form a company, an\nassociation or a joint venture or so as to render Reseller an employee or commercial agent of Gcore.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 12 – Miscellaneous\n_~l~br_~s~_~g~\n12.1 All notices and other communications provided for hereunder shall be in English and in\nwriting, delivered by hand or by registered or certified mail (return receipt requested) and\ndelivered or addressed to the addressee at its address below (or any other address it may\nsubsequently notify in writing to the other Party):\nif to Gcore, to:\nAddress: 2-4, rue Edmond Reuter, L-5326 Contern, Luxembourg\nAttention: CEO & Legal department\nif to Reseller, to: address indicated in the Reseller Order Form\nThe date on which a notice shall be deemed validly given shall be the date of its receipt by the\naddressee, i.e. the date appearing on the acknowledgment or refusal of receipt or the\naddressee_~q~s countersignature.\n _~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.2 Reseller acknowledges and accepts that the services to be rendered by Reseller are unique\nand personal (_~d~intuitu personae_~d~). Accordingly the Reseller may not assign this Agreement or\nany of its rights or obligations thereunder to any third party without the prior written consent of\nGcore.\nGcore is free to assign this Agreement or any of its rights or obligations thereunder to any\nthird party. The rights and obligations of Gcore under this Agreement shall inure to the\nbenefit of and shall be binding upon the successors and such assigns of Gcore. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.3 No amendment or waiver of any provision of this Agreement, nor consent to or departure by\neither Party therefrom, nor any subsidiary agreement relating to the subject matter of this\nAgreement, shall in any event be valid unless it is in writing and signed by or on behalf of both\nParties.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.4 Each Party of behalf of itself acknowledges and agrees with the other Party that this\nAgreement, together with any documents referred to in it, constitutes the entire agreement\nand understanding between the Parties, superseding any prior agreement, whether written or\noral, with respect to the same subject matter.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.5 Whenever possible, the provisions of this Agreement shall be interpreted so as to be valid and\nenforceable under the applicable law. However, if one or more provisions of this Agreement is\nfound to be invalid, illegal or unenforceable (in whole or in part), the remainder of the\nprovision and of this Agreement shall not be affected and shall continue in full force and effect\nas if the invalid, illegal or unenforceable provision(s) had never existed. Moreover, in this case\nthe Parties shall amend the invalid, illegal or unenforceable provision(s) or any part thereof\nand_~s~or agree on a new provision which embodies as closely as possible the purpose of the\ninvalid, illegal or unenforceable provisions.\n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n12.6 Article 4 (Pricing), article 5 (Confidential Information), article 9 (Consequences of termination)\nand article 10 (Non-compete and non-solicitation) shall survive and continue in full force and\neffect in accordance with their terms notwithstanding the expiration or termination of this\nAgreement, for any reason whatsoever. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n#### Article 13 - Governing Law and Jurisdiction\n_~l~br_~s~_~g~\n13.1 The present Agreement shall be governed, interpreted and performed by and in accordance\nwith the laws in force in the Grand-Duchy of Luxembourg. \n_~l~br_~s~_~g~\n_~l~br_~s~_~g~\n13.2 The Parties agree and undertake to seek an amicable solution to any claim or dispute that\nmay arise between them in connection with this Agreement before filing an arbitration claim.\nAny such claims or disputes which have not been settled within sixty (60) days as from the\nlaunch date of the concerned amicable settlement discussions, or within any other longer time\nperiod the Parties may agree to, shall be submitted to the Centre of Arbitration of the\nChamber of Commerce of the Grand-Duchy of Luxembourg (_~d~Centre d_~q~Arbitrage de la\nChambre de Commerce du Grand-Duché de Luxembourg_~d~) who will resolve this matter in a\nfinal and binding manner pursuant to its then-in-force Rules of Arbitration (_~d~Règlement\nd_~q~arbitrage du Centre d_~q~arbitrage de la Chambre de Commerce du Grand-Duché de\nLuxembourg_~d~). The arbitration shall be conducted in English","clarification":"reseller_terms","notification":null},{"id":85,"title":"Transparency report","name":"Transparency report","iconName":null,"description":"Last updated: February 10, 2025\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nAs part of our commitment to transparency and accountability under the **Digital Services Act (Regulation (EU) 2022_~s~2065)** (hereinafter referred to as the DSA), we are pleased to publish our Transparency Report for the period from February 17, 2024, to December 31, 2024. This report provides an overview of the complaints and requests we received, as well as the actions taken to address them, in compliance with the DSA requirements.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nGcore does not use automated content moderation systems. Instead, all complaints are reviewed manually by our team to ensure fairness and accuracy. Complaints are received from individuals, businesses, and law enforcement authorities whose interests are affected. Based on the evidence provided, we evaluate the validity of each complaint and determine the appropriate actions to address the matter, including any necessary measures taken against clients using our services for unlawful activities.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nPlease **note** that the median response time in the reports is provided in seconds.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nAll actions taken in response to complaints align with Gcore’s **Legal Documents** (available at [https:_~s~_~s~gcore.com_~s~legal](https:_~s~_~s~gcore.com_~s~legal)) and applicable laws, ensuring a safe and secure online environment.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nBy sharing this report, we aim to enhance transparency, maintain trust with our stakeholders, and fulfill our obligations under the DSA.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\nBelow, you can find the reports for the period from February 17, 2024, to December 31, 2024, organized by month. To comply with DSA requirements, the reports are provided in CSV format. Additionally, for user convenience, we have also made the files available in XLSX format.\n_~l~br_~s~_~g~_~l~br_~s~_~g~\n- [February 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20February%202024.zip)\n- [March 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20March%202024.zip)\n- [April 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20April%202024.zip)\n- [May 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20May%202024.zip)\n- [June 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20June%202024.zip)\n- [July 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20July%202024.zip)\n- [August 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20August%202024.zip)\n- [September 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20September%202024.zip)\n- [October 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20October%202024.zip)\n- [November 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20November%202024.zip)\n- [December 2024](https:_~s~_~s~assets.gcore.pro_~s~site_~s~legal_~s~transparency_report_~s~Transparency%20report%20December%202024.zip)","clarification":"transparency_report","notification":null}],"metaData":{"id":130,"title":"Legal Information on Gcore Services","description":"Review Gcore’s official legal guidelines and policies. Stay informed about your rights, responsibilities, and our commitment to transparency and fairness.","keywords":"legal information, guidelines, policies","searchTitle":null}},"SearchConsole":{"inputPlaceholder":"Search...","topResultsTitle":"Top searches","resultsTitle":"Suggestions","noResultsTitle":"No results. Want to search for something different?","createdAt":"2024-04-26T12:18:39.879Z","updatedAt":"2024-04-26T13:04:27.166Z","publishedAt":"2024-04-26T12:18:40.748Z","locale":"en","topResultsList":[{"id":1929,"label":"GPU Cloud","value":"_~s~cloud_~s~ai-gpu"},{"id":1933,"label":"Edge Cloud","value":"_~s~cloud"},{"id":1934,"label":"CDN","value":"_~s~cdn"},{"id":1935,"label":"Video Streaming","value":"_~s~streaming-platform"},{"id":1936,"label":"DDoS Protection","value":"_~s~ddos-protection"}],"localizations":{"data":[{"id":4,"attributes":{"inputPlaceholder":"검색","topResultsTitle":"인기 검색어","resultsTitle":"제안","noResultsTitle":"결과 없음 다른 것을 검색하고 싶으신가요?","createdAt":"2024-04-26T12:35:18.303Z","updatedAt":"2024-04-29T08:07:37.221Z","publishedAt":"2024-04-26T12:35:19.106Z","locale":"ko"}},{"id":3,"attributes":{"inputPlaceholder":"搜索...","topResultsTitle":"热门搜索","resultsTitle":"建议","noResultsTitle":"没有结果。 想搜索一些不同的东西吗？","createdAt":"2024-04-26T12:35:11.445Z","updatedAt":"2024-04-29T07:40:28.114Z","publishedAt":"2024-04-26T12:35:12.257Z","locale":"zh"}},{"id":2,"attributes":{"inputPlaceholder":"Suchen...","topResultsTitle":"Häufigste Suchanfragen","resultsTitle":"Vorschläge","noResultsTitle":"Keine Ergebnisse gefunden. Suchen Sie etwas anderes?","createdAt":"2024-04-26T12:35:06.417Z","updatedAt":"2024-04-29T07:20:31.944Z","publishedAt":"2024-04-26T12:35:07.255Z","locale":"de"}}]}},"loginModal":{"title":"Select the Gcore Platform","edgeTitle":"Gcore Edge Solutions","edgeLinkLabel":"Go to Gcore Platform","hostingTitle":"Gcore Hosting","hostingLinkLabel":"Go to Gcore Hosting","productsLabel":"Products:","recommendedLabel":"Recommended","showFullListLabel":"Show full list","createdAt":"2023-02-28T10:52:17.494Z","updatedAt":"2023-12-13T10:32:57.385Z","publishedAt":"2023-02-28T10:52:28.493Z","locale":"en","edgeProductsList":[{"id":717,"value":"Edge Delivery (CDN)"},{"id":718,"value":"DNS with failover"},{"id":719,"value":"Virtual Machines"},{"id":720,"value":"Bare Metal"},{"id":721,"value":"Cloud Load Balancers"},{"id":722,"value":"Managed Kubernetes"},{"id":723,"value":"AI Infrastructure"},{"id":724,"value":"Edge Security (DDOS+WAF)"},{"id":725,"value":"FaaS"},{"id":726,"value":"Streaming"},{"id":727,"value":"Object Storage"},{"id":728,"value":"ImageStack (Optimize and Resize)"},{"id":729,"value":"Edge Compute (Coming soon)"}],"hostingProductsList":[{"id":730,"value":"VPS Hosting"},{"id":731,"value":"Dedicated Servers"}],"localizations":{"data":[{"id":4,"attributes":{"title":"Gcore 플랫폼 선택","edgeTitle":"Gcore 엣지 솔루션","edgeLinkLabel":"Gcore 플랫폼으로 이동","hostingTitle":"Gcore 호스팅","hostingLinkLabel":"Gcore 호스팅으로 이동","productsLabel":"제품:","recommendedLabel":"추천","showFullListLabel":"전체 목록 보기","createdAt":"2023-12-13T10:32:57.367Z","updatedAt":"2023-12-13T10:32:58.624Z","publishedAt":"2023-12-13T10:32:58.613Z","locale":"ko"}},{"id":2,"attributes":{"title":"Jetzt registrieren und mit Gcore starten!","edgeTitle":"Gcore Edge Solutions","edgeLinkLabel":"Zur Gcore Cloud Platform","hostingTitle":"Gcore Hosting","hostingLinkLabel":"Zu Gcore Hosting","productsLabel":"Produkte:","recommendedLabel":"Empfohlen","showFullListLabel":"Zeige die komplette Liste","createdAt":"2023-04-28T15:44:13.807Z","updatedAt":"2024-02-21T08:57:12.343Z","publishedAt":"2023-04-28T15:44:17.401Z","locale":"de"}},{"id":3,"attributes":{"title":"选择 Gcore 平台","edgeTitle":"Gcore 边缘解决方案","edgeLinkLabel":"转到 Gcore 平台","hostingTitle":"Gcore 托管","hostingLinkLabel":"转到 Gcore 托管","productsLabel":"产品：","recommendedLabel":"推荐","showFullListLabel":"显示完整列表","createdAt":"2023-08-02T10:53:53.626Z","updatedAt":"2023-12-13T10:32:57.385Z","publishedAt":"2023-08-02T10:53:54.925Z","locale":"zh"}}]}},"footer":{"createdAt":"2022-10-13T08:04:59.894Z","updatedAt":"2025-04-01T07:54:40.091Z","publishedAt":"2022-10-13T08:05:03.600Z","locale":"en","copyright":"©2025 Gcore. All rights reserved.","categories":[{"id":2,"category":"Products","forceNewColumnAfter":true,"links":[{"id":1,"text":"AI","url":"_~s~everywhere-inference"},{"id":2,"text":"Cloud","url":"_~s~cloud"},{"id":3,"text":"Network","url":"_~s~edge-network"},{"id":4,"text":"Security","url":"_~s~ddos-protection"},{"id":5,"text":"Pricing","url":"_~s~pricing_~s~cloud"}]},{"id":1,"category":"Resources","forceNewColumnAfter":false,"links":[{"id":20,"text":"Blog","url":"_~s~blog"},{"id":21,"text":"Case Studies","url":"_~s~case-studies"},{"id":22,"text":"Resource Library","url":"_~s~resources"},{"id":23,"text":"Events","url":"_~s~events"}]},{"id":4,"category":"Documentation","forceNewColumnAfter":false,"links":[{"id":6,"text":"Docs","url":".._~s~docs"},{"id":7,"text":"API","url":"https:_~s~_~s~api.gcore.com_~s~docs_~s~iam"},{"id":8,"text":"Product Roadmap","url":"https:_~s~_~s~roadmap.gcore.com_~s~roadmap"},{"id":9,"text":"Help Center","url":"https:_~s~_~s~support.gcore.com_~s~hc_~s~en-us"},{"id":10,"text":"Gcore Status","url":"https:_~s~_~s~status.gcore.com_~s~"}]},{"id":5,"category":"Platform","forceNewColumnAfter":true,"links":[{"id":11,"text":"Network","url":"_~s~network"},{"id":12,"text":"Infrastructure","url":"_~s~infrastructure"},{"id":13,"text":"Internet Peering Points","url":"_~s~internet-peering"},{"id":14,"text":"Compliance","url":"_~s~secure-infrastructure"}]},{"id":6,"category":"Company","forceNewColumnAfter":false,"links":[{"id":17,"text":"About Gcore","url":"_~s~about"},{"id":16,"text":"Press","url":"_~s~press"},{"id":18,"text":"Awards","url":"_~s~awards-recognition"},{"id":15,"text":"Careers","url":"_~s~careers"},{"id":19,"text":"Legal Information","url":".._~s~legal"}]},{"id":3,"category":"Partners","forceNewColumnAfter":false,"links":[{"id":28,"text":"White Label Solutions","url":"_~s~whitelabel"}]},{"id":7,"category":"Contact us","forceNewColumnAfter":false,"links":[{"id":24,"text":"sales@gcore.com","url":"sales@gcore.com"},{"id":25,"text":"support@gcore.com","url":"support@gcore.com"},{"id":27,"text":"info@gcore.com","url":"info@gcore.com"},{"id":26,"text":"+352 208 80 507","url":"+35220880507"}]}],"social_media_links":{"data":[{"id":1,"attributes":{"iconName":"logos-linkedin","url":"https:_~s~_~s~www.linkedin.com_~s~company_~s~g-core_~s~","createdAt":"2022-06-24T13:50:26.266Z","updatedAt":"2024-09-16T09:55:13.465Z","publishedAt":"2022-06-24T13:50:28.393Z"}},{"id":38,"attributes":{"iconName":"logos-youtube","url":"https:_~s~_~s~www.youtube.com_~s~@GCoreOfficial ","createdAt":"2024-09-16T09:56:19.289Z","updatedAt":"2024-09-16T09:56:20.364Z","publishedAt":"2024-09-16T09:56:20.358Z"}},{"id":4,"attributes":{"iconName":"logos-twitter","url":"https:_~s~_~s~x.com_~s~gcore_official","createdAt":"2022-06-24T13:51:22.264Z","updatedAt":"2024-09-16T09:55:31.725Z","publishedAt":"2022-06-24T13:51:24.680Z"}},{"id":5,"attributes":{"iconName":"logos-instagram","url":"https:_~s~_~s~www.instagram.com_~s~gcore.official_~s~","createdAt":"2022-06-24T13:51:38.913Z","updatedAt":"2024-09-16T09:54:55.658Z","publishedAt":"2022-06-24T13:51:40.687Z"}}]},"additionalLinks":[{"id":30,"text":"Terms of Service","url":".._~s~legal"},{"id":31,"text":"Privacy Policy","url":".._~s~legal?tab=privacy_policy"},{"id":32,"text":"Report Abuse","url":".._~s~report-abuse"}],"localizations":{"data":[{"id":5,"attributes":{"createdAt":"2023-12-13T09:48:00.066Z","updatedAt":"2025-04-01T07:56:58.832Z","publishedAt":"2023-12-13T09:48:01.671Z","locale":"ko","copyright":"©2025 Gcore. All rights reserved."}},{"id":4,"attributes":{"createdAt":"2023-02-06T11:09:44.603Z","updatedAt":"2025-04-01T07:56:04.310Z","publishedAt":"2023-02-06T11:09:53.266Z","locale":"de","copyright":"©2025 Gcore. Alle Rechte vorbehalten."}},{"id":3,"attributes":{"createdAt":"2023-01-24T10:15:59.410Z","updatedAt":"2025-01-31T13:17:09.043Z","publishedAt":"2023-01-24T10:16:04.736Z","locale":"zh","copyright":"©2025 Gcore. All rights reserved."}}]}},"headerConfig":{"productsMenuLabel":"Products","solutionsMenuLabel":"Solutions","createdAt":"2022-08-23T15:29:37.811Z","updatedAt":"2025-04-02T15:43:19.592Z","publishedAt":"2022-09-15T10:07:04.861Z","locale":"en","resourcesMenuLabel":"Resources","partnersMenuLabel":"Partners","whyMenuLabel":"Why Gcore","pricingMenuLabel":"Pricing","signUpLabel":"Sign up for free","bannerText":"Radar has landed - discover the latest DDoS attack trends. Get ahead, stay protected.","buttonUnderAttack":{"id":2,"text":"Under attack?","url":"emergency-ddos-protection","iconName":"attack-shield"},"contactUsButton":{"id":3,"text":"Contact us","url":"contact-us","iconName":"mail"},"productsMenu":[{"id":2,"label":"AI","childMenu":[{"id":1,"label":"AI Training","childMenu":[{"id":1,"label":"GPU Cloud","iconName":"gpu-ai","description":"Boost AI_~s~ML training with servers powered by NVIDIA","url":"cloud_~s~ai-gpu","tag":null}]},{"id":57,"label":"AI Inference","childMenu":[{"id":105,"label":"Everywhere Inference","iconName":"inference","description":"Accelerate your ML model inference for fast global performance","url":"_~s~everywhere-inference","tag":null}]}],"moreAboutButton":null},{"id":1,"label":"Cloud","childMenu":[{"id":3,"label":"Compute","childMenu":[{"id":5,"label":"Virtual Machines","iconName":"virtual-machines","description":"Run apps on customizable dedicated virtual servers","url":"cloud_~s~virtual-machines","tag":null},{"id":6,"label":"Bare Metal","iconName":"bare-metal","description":"Deploy apps on powerful dedicated physical servers","url":"cloud_~s~bare-metal-servers","tag":null}]},{"id":4,"label":"Containers","childMenu":[{"id":7,"label":"Managed Kubernetes","iconName":"kubernetes","description":"Deploy, manage, and scale Kubernetes clusters easily","url":"cloud_~s~managed-kubernetes","tag":null},{"id":8,"label":"Container as a Service","iconName":"caas","description":"Run containerized apps without server provisioning","url":"cloud_~s~container-as-a-service","tag":null},{"id":109,"label":"Container Registry","iconName":"cloud-container-registry","description":"Securely store, manage, and deploy container images.","url":"container-registry","tag":"Beta"},{"id":9,"label":"Function as a Service","iconName":"function-as-a-service","description":"Execute serverless code functions efficiently","url":"cloud_~s~faas","tag":null}]},{"id":5,"label":"Networking","childMenu":[{"id":10,"label":"Load Balancer","iconName":"loadbalanceer","description":"Route traffic optimally to improve app performance","url":"cloud_~s~load-balancers","tag":null},{"id":11,"label":"5G Network","iconName":"5g","description":"Deploy apps and securely connect mobile devices via 5G","url":"mobile_~s~5g","tag":null},{"id":12,"label":"Virtual Private Cloud","iconName":"private-cloud","description":"Manage resources in a secure isolated private cloud","url":"cloud_~s~vp","tag":null}]},{"id":6,"label":"Hosting","childMenu":[{"id":13,"label":"Virtual Servers","iconName":"virtual-server","description":"Host on virtual servers with no traffic restrictions","url":"hosting_~s~vds","tag":null},{"id":14,"label":"Dedicated Servers","iconName":"dedicated-server","description":"Host on physical servers with worldwide availability","url":"hosting_~s~dedicated","tag":null}]},{"id":7,"label":"Storage","childMenu":[{"id":15,"label":"Object Storage","iconName":"object-storage","description":"Store data in fast and scalable S3-compatible storage","url":"storage","tag":null},{"id":16,"label":"File Shares","iconName":"file-storage","description":"Share files across servers easily using NFS protocol","url":"cloud_~s~file-shares","tag":null}]},{"id":8,"label":"Databases","childMenu":[{"id":17,"label":"Managed PostgreSQL","iconName":"managed-postgresql","description":"Provision fully managed PostgreSQL databases with ease","url":"cloud_~s~managed-database-postgresql","tag":null}]},{"id":9,"label":"Monitoring","childMenu":[{"id":18,"label":"Managed Logging","iconName":"managed-logging","description":"Collect, store, and analyze application logs","url":"cloud_~s~managed-logging","tag":null}]}],"moreAboutButton":{"id":1706,"text":"About Cloud","url":"cloud"}},{"id":3,"label":"Network","childMenu":[{"id":10,"label":"Application Performance","childMenu":[{"id":19,"label":"CDN","iconName":"cdn","description":"Accelerate dynamic and static content delivery","url":"cdn","tag":null},{"id":20,"label":"FastEdge","iconName":"fastedge","description":"Deploy serverless apps with low-latency edge computing","url":"fastedge","tag":null}]},{"id":11,"label":"Media Delivery","childMenu":[{"id":21,"label":"Video Streaming","iconName":"video-streaming","description":"Deliver high-quality live and on-demand video at scale","url":"streaming-platform","tag":null}]},{"id":12,"label":"DNS","childMenu":[{"id":22,"label":"Managed DNS","iconName":"managed-dns","description":"Ensure application availability with authoritative DNS","url":"dns","tag":null},{"id":23,"label":"Public DNS","iconName":"public-dns","description":"Protect online privacy with a free DNS resolver","url":"public-dns","tag":null}]}],"moreAboutButton":{"id":1707,"text":"About Network","url":"edge-network"}},{"id":4,"label":"Security","childMenu":[{"id":13,"label":"Network Security","childMenu":[{"id":24,"label":"DDoS Protection","iconName":"ddos-protection","description":"Protect your infrastructure from evolving DDoS attacks","url":"ddos-protection","tag":null}]},{"id":14,"label":"Application Security","childMenu":[{"id":26,"label":"WAAP","iconName":"waap","description":"Secure apps and APIs from DDoS, bots and OWASP attacks","url":"web-app-and-api-protection","tag":null}]}],"moreAboutButton":null}],"resourcesMenu":[{"id":12,"label":"Resources","childMenu":[{"id":30,"label":"Blog","url":"_~s~blog","openInNewTab":false},{"id":39,"label":"Case Studies","url":"_~s~case-studies","openInNewTab":false},{"id":251,"label":"Ebooks","url":"_~s~resources?Type=ebooks","openInNewTab":false},{"id":252,"label":"Reports","url":"_~s~resources?Type=reports","openInNewTab":false},{"id":31,"label":"White Papers","url":"_~s~resources?Type=whitepapers","openInNewTab":false},{"id":32,"label":"Events","url":"_~s~events","openInNewTab":false}]},{"id":13,"label":"Documentation","childMenu":[{"id":33,"label":"Docs","url":"_~s~docs","openInNewTab":false},{"id":34,"label":"API","url":"https:_~s~_~s~api.gcore.com_~s~docs","openInNewTab":true},{"id":262,"label":"Terraform","url":"https:_~s~_~s~registry.terraform.io_~s~providers_~s~G-Core_~s~gcore_~s~latest_~s~docs ","openInNewTab":true},{"id":35,"label":"Product Roadmap","url":"https:_~s~_~s~roadmap.gcore.com_~s~roadmap","openInNewTab":true},{"id":36,"label":"Help Center","url":"https:_~s~_~s~support.gcore.com_~s~hc_~s~en-us","openInNewTab":true},{"id":244,"label":"Gcore Status","url":"https:_~s~_~s~status.gcore.com","openInNewTab":false}]},{"id":14,"label":"Tools","childMenu":[{"id":37,"label":"Looking Glass","url":"https:_~s~_~s~lg.gcore.lu","openInNewTab":true},{"id":38,"label":"Speed Test","url":"https:_~s~_~s~speedtest.gcore.com","openInNewTab":true},{"id":40,"label":"Developer Tools","url":"_~s~dev-tools","openInNewTab":true}]}],"partnersMenu":[{"id":15,"label":"Partners","childMenu":[{"id":42,"label":"Intel","url":"partners_~s~intel","openInNewTab":false},{"id":43,"label":"Intel | New CPU Generation","url":"partners_~s~intel_~s~new-generation","openInNewTab":false},{"id":44,"label":"Intel | Ice Lakes","url":"partners_~s~intel_~s~icelakes","openInNewTab":false},{"id":46,"label":"HESP","url":"partners_~s~hesp","openInNewTab":false},{"id":45,"label":"Equinix","url":"partners_~s~equinix","openInNewTab":false},{"id":47,"label":"InData Labs","url":"partners_~s~inData","openInNewTab":false},{"id":48,"label":"Ampere","url":"partners_~s~ampere","openInNewTab":false},{"id":49,"label":"Unum","url":"partners_~s~unum","openInNewTab":false}]},{"id":16,"label":"Programs","childMenu":[{"id":50,"label":"White Label Solutions","url":"whitelabel","openInNewTab":false}]}],"whyMenu":[{"id":17,"label":"Company","childMenu":[{"id":52,"label":"About Gcore","url":"about","openInNewTab":false},{"id":54,"label":"Press","url":"_~s~press","openInNewTab":false},{"id":53,"label":"Awards","url":"awards-recognition","openInNewTab":false},{"id":55,"label":"Careers","url":"careers","openInNewTab":false},{"id":243,"label":"Legal Information","url":"legal","openInNewTab":false}]},{"id":18,"label":"Platform","childMenu":[{"id":57,"label":"Network","url":"network","openInNewTab":false},{"id":56,"label":"Infrastructure","url":"infrastructure","openInNewTab":false},{"id":58,"label":"Internet Peering Points","url":"internet-peering","openInNewTab":false},{"id":59,"label":"Compliance","url":"secure-infrastructure","openInNewTab":false}]}],"pricingMenu":{"id":1705,"text":"Pricing","url":"pricing"},"buttonLogIn":{"id":4,"text":"Log in","url":null,"iconName":"user"},"solutionsMenu":[{"id":1,"label":"By Industry","childMenu":[{"id":1,"label":"Column 1","childMenu":[{"id":2,"label":"Gaming","childMenu":[{"id":7,"label":"CDN for Gaming","url":"cdn_~s~gaming","openInNewTab":false},{"id":1,"label":"Game Server Protection","url":"ddos-protection_~s~servers","openInNewTab":false},{"id":2,"label":"Game Development","url":"cloud_~s~solutions_~s~gamedev","openInNewTab":false}]},{"id":1,"label":"Retail","childMenu":[{"id":3,"label":"CDN for E-commerce","url":"cdn_~s~ecommerce","openInNewTab":false}]}]},{"id":2,"label":"Column 2","childMenu":[{"id":3,"label":"Media & Entertainment","childMenu":[{"id":4,"label":"CDN for Video","url":"cdn_~s~video-cdn","openInNewTab":false},{"id":5,"label":"Metaverse Streaming","url":"streaming-platform_~s~metaverse","openInNewTab":false},{"id":8,"label":"TV & Online Broadcasters","url":"streaming-platform_~s~tv-online-broadcasters","openInNewTab":false},{"id":9,"label":"Sport Broadcasting","url":"streaming-platform_~s~sports-broadcasting","openInNewTab":false},{"id":6,"label":"Online Events","url":"streaming-platform_~s~online-events","openInNewTab":false}]},{"id":7,"label":"Financial Services","childMenu":[{"id":18,"label":"Cloud for Financial Services","url":"cloud_~s~financial-services","openInNewTab":false}]}]},{"id":4,"label":"Column 3","childMenu":[{"id":5,"label":"Technology","childMenu":[{"id":14,"label":"Image Optimization","url":"image-stack","openInNewTab":false},{"id":15,"label":"Web Acceleration","url":"edge-network_~s~website-speed-up","openInNewTab":false},{"id":13,"label":"WordPress CDN","url":"cdn_~s~wordpress","openInNewTab":false}]},{"id":6,"label":"Education","childMenu":[{"id":17,"label":"Online Education","url":"streaming-platform_~s~online-education","openInNewTab":false}]}]}]},{"id":2,"label":"By Need","childMenu":[{"id":3,"label":"Column 1","childMenu":[{"id":4,"label":"Web Acceleration","childMenu":[{"id":10,"label":"Web Acceleration","url":"edge-network_~s~website-speed-up","openInNewTab":false},{"id":11,"label":"Image Optimization","url":"image-stack","openInNewTab":false},{"id":12,"label":"WordPress CDN","url":"cdn_~s~wordpress","openInNewTab":false}]},{"id":11,"label":"Security","childMenu":[{"id":29,"label":"Game Server Protection","url":"ddos-protection_~s~servers","openInNewTab":false}]}]},{"id":6,"label":"Column 2","childMenu":[{"id":10,"label":"Video Streaming","childMenu":[{"id":19,"label":"CDN for Video","url":"cdn_~s~video-cdn","openInNewTab":false},{"id":20,"label":"Video Hosting","url":"streaming-platform_~s~video-hosting","openInNewTab":false},{"id":21,"label":"Live Streaming","url":"streaming-platform_~s~live","openInNewTab":false}]},{"id":8,"label":"Availability","childMenu":[{"id":23,"label":"Multi-CDN","url":"cdn_~s~multi-cdn","openInNewTab":false}]}]},{"id":5,"label":"Column 3","childMenu":[{"id":9,"label":"Cloud","childMenu":[{"id":24,"label":"Web Service","url":"cloud_~s~webservice","openInNewTab":false},{"id":25,"label":"Game Development","url":"cloud_~s~solutions_~s~gamedev","openInNewTab":false},{"id":26,"label":"Online Store","url":"cloud_~s~solutions_~s~onlinestore","openInNewTab":false},{"id":27,"label":"Migration to the Cloud","url":"cloud_~s~solutions_~s~migration","openInNewTab":false},{"id":28,"label":"ERP in the Cloud","url":"cloud_~s~solutions_~s~erp","openInNewTab":false}]}]}]}],"bannerLink":{"id":680,"text":"Get the report","url":"https:_~s~_~s~gcore.com_~s~library_~s~gcore-radar-ddos-attack-trends-q3-q4-2024","openInNewTab":true,"type":"link"},"localizations":{"data":[{"id":6,"attributes":{"productsMenuLabel":"제품","solutionsMenuLabel":"솔루션","createdAt":"2023-12-13T09:56:37.656Z","updatedAt":"2025-04-04T10:45:00.906Z","publishedAt":"2023-12-13T10:29:32.331Z","locale":"ko","resourcesMenuLabel":"리소스","partnersMenuLabel":"파트너","whyMenuLabel":"Gcore를 선택해야 하는 이유","pricingMenuLabel":"가격 책정","signUpLabel":"무료로 가입하기","bannerText":"새로운 레이더 리포트가 발간 되었습니다 - 최신 디도스 공격 동향을 알아보세요!"}},{"id":5,"attributes":{"productsMenuLabel":"Produkte","solutionsMenuLabel":"Lösungen","createdAt":"2023-02-06T11:03:00.207Z","updatedAt":"2025-04-02T15:43:27.937Z","publishedAt":"2023-02-06T11:03:12.202Z","locale":"de","resourcesMenuLabel":"Ressourcen","partnersMenuLabel":"Partner","whyMenuLabel":"Warum Gcore","pricingMenuLabel":"Preise","signUpLabel":"Kostenlos testen","bannerText":"Neuer Radar Report: DDoS - Trends entdecken, Schutz optimieren."}},{"id":4,"attributes":{"productsMenuLabel":"产品","solutionsMenuLabel":"解决方案","createdAt":"2023-01-24T15:57:48.033Z","updatedAt":"2025-04-02T15:43:36.811Z","publishedAt":"2023-01-24T15:57:57.352Z","locale":"zh","resourcesMenuLabel":"资源","partnersMenuLabel":"合作伙伴","whyMenuLabel":"为什么选择 Gcore","pricingMenuLabel":"定价","signUpLabel":"免费注册","bannerText":"Radar has landed - discover the latest DDoS attack trends. Get ahead, stay protected."}}]}}}/** ___SCULLY_STATE_END___ */`);function _u(t){t=t.split('/** ___SCULLY_STATE_START___ */')[1].split('/** ___SCULLY_STATE_END___ */')[0];const u={'_~b~': "`",'_~q~': "'",'_~o~': '$','_~s~': '/','_~l~': '<','_~g~': '>'};return JSON.parse(t.replace(/_~d~/g,'\\"').replace(/_~[^]~/g, (s) => u[s]).replace(/\n/g,'\\n').replace(/\t/g,'\\t').replace(/\r/g,'\\r'));}}</script><script src="runtime.e1913563408a39c7.js" type="module"></script><script src="polyfills.320bb57e1eac2097.js" type="module"></script><script src="main.4348167db6d06046.js" type="module"></script> <script type="text/javascript" id="" charset="">var content={title:{en:"Cookies",de:"Cookies",zh:"Cookies",ko:"\ucfe0\ud0a4",ja:"\u30af\u30c3\u30ad\u30fc"},settingsTitle:{en:"Cookies settings",de:"Cookie-Einstellungen",zh:"Cookies\u8bbe\u7f6e",ko:"\ucfe0\ud0a4 \uc124\uc815",ja:"Cookie settings"},settingsSubtitle:{en:"Please choose your settings for this site below. You can allow or deny non essential cookies.",de:"Bitte w\u00e4hlen Sie Ihre Einstellungen f\u00fcr Cookies:",zh:"\u8bf7\u5728\u4e0b\u9762\u9009\u62e9\u6b64\u7f51\u7ad9\u7684\u8bbe\u7f6e\u3002\u60a8\u53ef\u4ee5\u5141\u8bb8\u6216\u62d2\u7edd\u975e\u5fc5\u8981\u7684cookie\u3002", ko:"\u8bf7\u5728\u4e0b\u9762\u9009\u62e9\u6b64\u7f51\u7ad9\u7684\u8bbe\u7f6e\u3002\u60a8\u53ef\u4ee5\u5141\u8bb8\u6216\u62d2\u7edd\u975e\u5fc5\u8981\u7684cookie\u3002",ja:"\u4ee5\u4e0b\u304b\u3089\u3053\u306e\u30b5\u30a4\u30c8\u306e\u8a2d\u5b9a\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002 \u5fc5\u9808\u3067\u306f\u306a\u3044\u30af\u30c3\u30ad\u30fc\u3092\u8a31\u53ef\u307e\u305f\u306f\u62d2\u5426\u3067\u304d\u307e\u3059\u3002"},options:[{value:"essential",title:{en:"Essential",de:"Essential", zh:"\u5fc5\u8981\u7684",ko:"\ud544\uc218",ja:"\u5fc5\u9808"},description:{en:"Please see the list of essential cookies in our ",de:"Liste der Essential Cookies ",zh:"\u4e3a\u4e86\u53c2\u9605\u5fc5\u8981\u7684cookie\u7684\u5217\u8868\uff0c\u8bf7\u53c2\u8003\u6211\u4eec\u7684 ",ko:"\ud544\uc218 \ucfe0\ud0a4 \ubaa9\ub85d\uc740",ja:"\u5fc5\u9808\u306e\u30af\u30c3\u30ad\u30fc\u306e\u30ea\u30b9\u30c8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002"}},{value:"marketing",title:{en:"Marketing/Tracking",de:"Marketing/Tracking", zh:"\u8425\u9500 / \u8ddf\u8e2a",ko:"\ub9c8\ucf00\ud305/\ud2b8\ub798\ud0b9",ja:"\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0/\u8ffd\u8de1"},description:{en:"Please see the list of marketing/tracking cookies in our ",de:"Liste der Marketing/Tacking-Cookies ",zh:"\u8bf7\u5c06\u6211\u4eec\u7684\u8425\u9500/\u8ddf\u8e2acookie\u7684\u5217\u8868\u53c2\u9605\u5728\u6211\u4eec\u7684 ",ko:"\ub9c8\ucf00\ud305/\ud2b8\ub798\ud0b9 \ucfe0\ud0a4 \ubaa9\ub85d\uc740 \ud2b8\uc704\ud130\uc758 ",ja:"\u5f0a\u793e\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0/\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u30af\u30c3\u30ad\u30fc\u306e\u30ea\u30b9\u30c8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002"}}, {value:"statistic",title:{en:"Statistics",de:"Statistik",zh:"\u7edf\u8ba1\u6570\u636e",ko:"\ud1b5\uacc4",ja:"\u7d71\u8a08"},description:{en:"Please see the list of statistics cookies in our ",de:"Liste der Statistik-Cookies ",zh:"\u8bf7\u5c06\u6211\u4eec\u7684\u7edf\u8ba1cookie\u7684\u5217\u8868\u53c2\u9605\u5728\u6211\u4eec\u7684 ",ko:"\ub2f9\uc0ac\uc758 \ud1b5\uacc4 \ucfe0\ud0a4 \ubaa9\ub85d\uc740 ",ja:"\u5f0a\u793e\u306e\u7d71\u8a08\u30af\u30c3\u30ad\u30fc\u306e\u30ea\u30b9\u30c8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002"}}], acceptAllButton:{en:"Accept all cookies",de:"Alle Cookies akzeptieren",zh:"\u63a5\u53d7\u6240\u6709\u7684Cookie",ko:"\ubaa8\ub4e0 \ucfe0\ud0a4 \ud5c8\uc6a9",ja:"Accept all cookies"},rejectAllButton:{en:"Accept only essential cookies",de:"Notwendige Cookies akzeptieren",zh:"\u4ec5\u63a5\u53d7\u5fc5\u8981\u7684Cookie",ko:"\ud544\uc218 \ucfe0\ud0a4 \uc218\ub77d",ja:"Accept only essential cookies"},confirmCustom:{en:"Confirm my choices",de:"Auswahl best\u00e4tigen",zh:"\u786e\u8ba4\u6211\u7684\u9009\u9879", ko:"\ub0b4 \uc120\ud0dd \ud655\uc778",ja:"\u9078\u629e\u3092\u78ba\u8a8d\u3059\u308b"},policy:{link:{en:"https://gcore.com/legal?tab\x3dcookie_policy",de:"https://gcore.com/de/datenschutzrichtlinie",zh:"https://gcore.com/legal?tab\x3dcookie_policy",ko:"https://gcore.com/legal?tab\x3dcookie_policy",ja:"https://gcore.com/legal?tab\x3dcookie_policy"},label:{en:"Cookie Policy",de:"Cookie-Richtlinie",zh:"Cookie\u653f\u7b56",ko:"\ucfe0\ud0a4 \uc815\ucc45",ja:"Cookie Policy"}}},paragraph={en:"We use cookies to provide a better experience. \x3cbr\x3e Click \u00ab".concat(content.acceptAllButton.en, '\u00bb to agree to the storing of all cookies, or go to the \x3cbutton class\x3d"link" onclick\x3d"initGcoreCookieBannerContent(1)"\x3e').concat(content.settingsTitle.en,"\x3c/button\x3e to manage your preferences. If you choose \u00ab").concat(content.rejectAllButton.en,'\u00bb, we will only use necessary cookies that cannot be deactivated. To learn more about how this website uses cookies, please read our \x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link.en,'"\x3e').concat(content.policy.label.en, "\x3c/a\x3e"),de:"Wir verwenden Cookies, um Ihnen ein besseres Benutzererlebnis zu bieten. \x3cbr\x3e Klicken Sie auf \u00ab".concat(content.acceptAllButton.de,'\u00bb, um alle Cookies zuzulassen, oder gehen Sie zu den \x3cbutton class\x3d"link" onclick\x3d"initGcoreCookieBannerContent(1)"\x3e').concat(content.settingsTitle.de,"\x3c/button\x3e um Ihre Pr\u00e4ferenzen zu verwalten. Wenn Sie \u00ab").concat(content.rejectAllButton.de,'\u00bb w\u00e4hlen, verwenden wir nur notwendige Cookies, die nicht deaktiviert werden k\u00f6nnen. Weitere Informationen zur Verwendung von Cookies auf dieser Website finden Sie in unserer \x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link.de, '" \x3e').concat(content.policy.label.de,"\x3c/a\x3e"),zh:"\u6211\u4eec\u4f7f\u7528Cookie\u6765\u63d0\u4f9b\u66f4\u597d\u7684\u4f53\u9a8c\u3002\x3cbr\x3e \u5355\u51fb \u00ab".concat(content.acceptAllButton.zh,'\u00bb \u4ee5\u540c\u610f\u5b58\u50a8\u6240\u6709Cookie\uff0c\u6216\u8f6c\u81f3\x3cbutton class\x3d"link" onclick\x3d"initGcoreCookieBannerContent(1)"\x3e').concat(content.settingsTitle.zh,"\x3c/button\x3e\u6765\u7ba1\u7406\u60a8\u7684\u9996\u9009\u9879\u3002\u5982\u679c\u60a8\u9009\u62e9 \u00ab").concat(content.rejectAllButton.zh, '\u00bb, \u6211\u4eec\u5c06\u4ec5\u4f7f\u7528\u65e0\u6cd5\u505c\u7528\u7684\u5fc5\u8981\u7684Cookie\u3002\u8981\u4e86\u89e3\u6709\u5173\u672c\u7f51\u7ad9\u5982\u4f55\u4f7f\u7528Cookie\u7684\u66f4\u591a\u4fe1\u606f\uff0c\u8bf7\u9605\u8bfb\u6211\u4eec\u7684 \x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link.zh,'" \x3e').concat(content.policy.label.zh,"\x3c/a\x3e"),ko:"\ub2f9\uc0ac\ub294 \ub354 \ub098\uc740 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ucfe0\ud0a4\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \x3cbr\x3e \ubaa8\ub4e0 \ucfe0\ud0a4\uc758 \uc800\uc7a5\uc5d0 \ub3d9\uc758\ud558\ub824\uba74 \u00ab".concat(content.acceptAllButton.ko, '\u00bb \uc744 \ud074\ub9ad\ud558\uac70\ub098 \x3cbutton class\x3d"link" onclick\x3d"initGcoreCookieBannerContent(1)"\x3e').concat(content.settingsTitle.ko,"\x3c/button\x3e \uc73c\ub85c \uc774\ub3d9\ud558\uc5ec \uae30\ubcf8 \uc124\uc815\uc744 \uad00\ub9ac\ud558\uc138\uc694. \u00ab").concat(content.rejectAllButton.ko,'\u00bb, \uc744 \uc120\ud0dd\ud558\uba74 \ube44\ud65c\uc131\ud654\ud560 \uc218 \uc5c6\ub294 \ud544\uc218 \ucfe0\ud0a4\ub9cc \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \uc774 \uc6f9\uc0ac\uc774\ud2b8\uc5d0\uc11c \ucfe0\ud0a4\ub97c \uc0ac\uc6a9\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 \x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link.ko, '" \x3e').concat(content.policy.label.ko,"\x3c/a\x3e\uc744 \ucc38\uc870\ud558\uc138\uc694."),ja:"\u5f0a\u793e\u3067\u306fCookie\u3092\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u306b\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002\x3cbr\x3e \u00ab".concat(content.acceptAllButton.ja,'\u00bb \u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u5168Cookie\u304c\u4fdd\u7ba1\u3055\u308c\u3001\x3cbutton class\x3d"link" onclick\x3d"initGcoreCookieBannerContent(1)"\x3e').concat(content.settingsTitle.ja, "\x3c/button\x3e \u3092\u9078\u629e\u3059\u308b\u3068\u3054\u81ea\u8eab\u3067\u8a2d\u5b9a\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002\u00ab").concat(content.rejectAllButton.ja,'\u00bb \u3092\u9078\u629e\u3059\u308b\u3068, \u7121\u52b9\u5316\u4e0d\u53ef\u306e\u5fc5\u8981\u306aCookie\u306e\u307f\u4f7f\u7528\u3057\u307e\u3059\u3002\u3053\u306e\u30b5\u30a4\u30c8\u3067Cookie\u3092\u3069\u306e\u3088\u3046\u306b\u4f7f\u7528\u3057\u3066\u3044\u308b\u304b\u306b\u3064\u3044\u3066\u306f \x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link.ja, '" \x3e').concat(content.policy.label.ja,"\x3c/a\x3e \u3092\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\u3002")},styles="\x3cstyle\x3e\n\n:host{\n position: fixed;\n left: 2rem;\n bottom: 2rem;\n z-index: 2000;\n}\n\nbutton {\n font-family: inherit;\n}\n\np {\n margin: 0;\n}\n\n.popup {\n --color-action-primary: #ff4c00;\n --color-action-primary_hover: #f87239;\n --color-action-primary_active: #f58a5c;\n --color-action-primary_outline: #ffb69a;\n --color-action-primary_disabled: #ffd8c9;\n --color-border: #CECECE;\n --color-contrast: #fff;\n --color-primary: #251b29;\n --color-secondary: #4d4d4d;\n --color-subtle: #f6f6f6;\n\n background: var(--color-contrast);\n display: inline-block;\n padding: 1.5rem;\n max-width: 43rem;\n min-width: 28rem;\n width: min-content;\n max-height: 100%;\n border: 1px solid var(--color-border);\n border-radius: 1.5rem;\n overflow: hidden;\n color: var(--color-primary);\n box-sizing: border-box;\n font-size: 0.875rem;\n font-weight: 500;\n}\n\n.lang-zh{\n font-size: 1.0625rem;\n}\n\n.lang-zh .title{\n font-size: 1.3125rem;\n}\n\n.lang-zh .option-title{\n font-size: 0.9375rem;\n}\n\n\nheader {\n display: flex;\n gap: 1rem;\n align-items: center;\n}\n\n.title {\n display: inline-block;\n vertical-align: middle;\n font-size: 1.125rem;\n font-weight: 600;\n margin: 0;\n}\n\n.paragraph {\n margin-top: 1rem;\n}\n\n.options {\n list-style: none;\n padding: 0;\n margin: 0;\n margin-top: 2rem;\n}\n\n.option:not(:first-of-type) {\n margin-top: 1rem;\n}\n\n.option-title {\n margin: 0;\n font-size: 0.75rem;\n font-weight: 600;\n}\n\n.option-content {\n display: flex;\n justify-content: space-between;\n gap: 2rem;\n margin-top: 0.5rem;\n padding-bottom: 1rem;\n border-bottom: 1px solid var(--color-border);\n}\n\n.option-description {\n color: var(--color-secondary)\n}\n\n.toggler{\n position: relative;\n height: 1.5rem;\n background: var(--color-border);\n border: none;\n border-radius: 0.875rem;\n width: 2.75rem;\n min-width: 2.75rem;\n padding: 0.25rem;\n box-sizing: border-box;\n transition: 0.15s;\n}\n\n.toggler.active{\n background: var(--color-action-primary);\n}\n\n.toggler:disabled{\n background: var(--color-action-primary_disabled);\n}\n\n.toggler.active .thumb, .toggler:disabled .thumb{\n margin-left: 1.25rem;\n}\n\n.toggler:hover{\n cursor: pointer;\n}\n\n.thumb{\n margin-left: 0;\n position: relative;\n border-radius: 50%;\n width: 1rem;\n height: 1rem;\n background: var(--color-contrast);\n transition: all ease 0.15s;\n}\n\n.link {\n font-size: inherit;\n font-weight: 600;\n color: var(--color-action-primary);\n background: none;\n padding: 0;\n border: none;\n text-decoration: underline;\n white-space: nowrap;\n\n transition: 0.15s;\n outline-offset: 0.25rem;\n}\n\n.link:hover, .link:focus-visible {\n cursor: pointer;\n color: var(--color-action-primary_hover);\n}\n\n.link:active {\n color: var(--color-action-primary_active)\n}\n\n.back-button {\n position: relative;\n display: inline-block;\n height: 1.5rem;\n width: 2rem;\n border: none;\n border-radius: 6.25rem;\n padding: 0;\n background-color: var(--color-subtle);\n cursor: pointer;\n}\n\n.buttons {\n display: flex;\n gap: 0.5rem;\n margin-top: 1.5rem;\n}\n\n.button {\n display: inline-block;\n flex: auto;\n padding: 0.5rem 1.25rem;\n\n background-color: var(--color-action-primary);\n border: 1px solid transparent;\n border-radius: 6.25rem;\n outline-offset: 0;\n outline: 4px solid transparent;\n\n color: var(--color-contrast);\n white-space: nowrap;\n font-size: inherit;\n line-height: 1.5rem;\n font-weight: 600;\n\n transition: 0.15s;\n}\n\n.button:hover {\n cursor: pointer;\n background-color: var(--color-action-primary_hover);\n}\n\n.button:active {\n background-color: var(--color-action-primary_active);\n}\n\n.button:focus-visible {\n background-color: var(--color-action-primary_hover);\n outline-color: var(--color-action-primary_outline);\n}\n\n@media (max-width: 576px) {\n :host{\n width: calc(100% - 3rem);\n left: 1.5rem;\n bottom: 1.5rem;\n }\n .popup{\n min-width: unset;\n width: auto;\n }\n\n .buttons{\n flex-direction: column;\n }\n}\n\x3c/style\x3e\n", template='\n \x3cdiv class\x3d"popup"\x3e\n \x3cheader\x3e\n \x3cbutton id\x3d"backButton" class\x3d"back-button " onclick\x3d"initGcoreCookieBannerContent(0)"\x3e\n \x3csvg xmlns\x3d\'http://www.w3.org/2000/svg\' width\x3d\'32\' height\x3d\'24\' fill\x3d\'none\' viewBox\x3d\'4 4 30 30\'\x3e\n \x3cpath stroke\x3d\'#251B29\' stroke-linecap\x3d\'round\' stroke-linejoin\x3d\'round\' stroke-width\x3d\'2\'\n d\x3d\'m22 26-6-6 6-6\'/\x3e\n \x3c/svg\x3e\n \x3c/button\x3e\n \x3ch2 id\x3d"title" class\x3d"title"\x3e\x3c/h2\x3e\n \x3c/header\x3e\n \x3cp class\x3d"paragraph" id\x3d"paragraph"\x3e\x3c/p\x3e\n \x3cul id\x3d"options" class\x3d"options"\x3e\x3c/ul\x3e\n \x3cdiv class\x3d"buttons"\x3e\n \x3cbutton class\x3d"button" id\x3d"firstButton" onclick\x3d"confirmGcoreCookieBanner(true)"\x3e\x3c/button\x3e\n \x3cbutton class\x3d"button" id\x3d"secondButton" onclick\x3d"confirmGcoreCookieBanner(false)"\x3e\x3c/button\x3e\n \x3c/div\x3e\n \x3c/div\x3e\n\n', OPTION_VALUES={marketing:!1,statistic:!1},LANG_LIST=["en","de","zh","ko","ja"],MAX_AGE=31536E6; function initGcoreCookieBannerContent(c){var a,b=null===(a=document.documentElement)||void 0===a?void 0:a.lang.slice(0,2);LANG_LIST.includes(b)||(b="en");a=document.getElementById("gcore-cookie-banner").shadowRoot;"zh"===b?a.querySelector(".popup").classList.add("lang-zh"):a.querySelector(".popup").classList.remove("lang-zh");0===c?(a.getElementById("backButton").style.display="none",a.getElementById("options").style.display="none",a.getElementById("title").textContent=content.title[b],a.getElementById("paragraph").innerHTML= paragraph[b],a.getElementById("secondButton").textContent=content.rejectAllButton[b],OPTION_VALUES.marketing=!1,OPTION_VALUES.statistic=!1):(a.getElementById("backButton").style.display="block",a.getElementById("options").style.display="block",a.getElementById("title").textContent=content.settingsTitle[b],a.getElementById("paragraph").textContent=content.settingsSubtitle[b],a.getElementById("options").innerHTML=content.options.map(function(d){var e=b,f="";"essential"===d.value&&(f="disabled");return d= '\n \x3cli class\x3d"option"\x3e\n \x3ch3 class\x3d"option-title"\x3e'.concat(d.title[e],'\x3c/h3\x3e\n \x3cdiv class\x3d"option-content"\x3e\n \x3cp class\x3d"option-description"\x3e').concat(d.description[e],'\x3ca class\x3d"link" target\x3d"_blank" href\x3d"').concat(content.policy.link[e],'"\x3e').concat(content.policy.label[e],'\x3c/a\x3e\x3c/p\x3e\n \x3cbutton class\x3d"toggler" onclick\x3d"toggleGcoreCookieBannerOption(event, \'').concat(d.value, "')\" ").concat(f,'\x3e\n \x3cdiv class\x3d"thumb"\x3e\x3c/div\x3e\n \x3c/button\x3e\n \x3c/div\x3e\n \x3c/li\x3e\n ')}).join(""),a.getElementById("secondButton").textContent=content.confirmCustom[b]);a.getElementById("firstButton").textContent=content.acceptAllButton[b]}function toggleGcoreCookieBannerOption(c,a){"essential"!==a&&(c.currentTarget.classList.toggle("active"),OPTION_VALUES[a]=!OPTION_VALUES[a])} function confirmGcoreCookieBanner(c){var a="decline_all";c||OPTION_VALUES.marketing&&OPTION_VALUES.statistic?a="all":(OPTION_VALUES.marketing&&(a="marketing"),OPTION_VALUES.statistic&&(a="statistic"),OPTION_VALUES.marketing||OPTION_VALUES.statistic||(a="decline_all"));document.cookie="cookies_consent\x3d".concat(a,";max-age\x3d").concat(MAX_AGE,";path\x3d/;domain\x3d").concat(location.host.includes("preprod")?".preprod.world":location.host.includes("gcore.lu")?".gcore.lu":location.host.includes("localhost")? "localhost":".gcore.com",";");gcoreCookieBannerObserver.disconnect();document.body.removeChild(document.getElementById("gcore-cookie-banner"));document.body.dispatchEvent(new CustomEvent("gcoreCookieBannerConfirmed",{detail:{value:a}}))}var gcoreCookieBannerObserver=new MutationObserver(function(){initGcoreCookieBannerContent(0)}); function initGcoreCookieBanner(){var c=document.createElement("gcore-cookie-banner");c.id="gcore-cookie-banner";c.attachShadow({mode:"open"}).innerHTML=styles+template;document.getElementById("gcore-cookie-banner")||(document.body.appendChild(c),initGcoreCookieBannerContent(0),gcoreCookieBannerObserver.observe(document.documentElement,{attributeFilter:["lang"]}))}var cookieConsentValue=document.cookie.match("(^|;)\\s*cookies_consent\\s*\x3d\\s*([^;]+)");cookieConsentValue||initGcoreCookieBanner();</script><gcore-cookie-banner id="gcore-cookie-banner"></gcore-cookie-banner><script type="text/javascript" id="" charset="">fetch("https://iam.gcdn.co/info/json").then(function(a){return a.json()}).then(function(a){window.clientIP=a["Client IP"];window.Country=a["Client Country"];window.dataLayer=window.dataLayer||[];window.dataLayer.push({event:"custom_page_view"})})["catch"](function(a){console.log("Fetch error:",a)});</script> </body></html>

Pages： 1 2 3 4 5 6 7 8 9 10