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Customer Service</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">What is Zendesk?</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">We help companies empower their customer service agents and sales teams with the tools they need to get the job done right.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="#levelup" data-interaction-type="button-primary" rel="noopener noreferrer" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Level up your customer service</a></div></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27540%27%20height=%27360%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/apac/images/what-is-zendesk-hero.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Companies using Zendesk</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png" alt="Logo: Cotton On" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg" alt="Logo: Xero" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/logos/svg/3d5154/logo-uber.svg" alt="Logo: Uber" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg" alt="Logo: Rea Group" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-showpo.svg" alt="Logo: Showpo" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What does Zendesk do?</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Over 100,000 businesses rely on Zendesk to make customer experiences better. We provide a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It is about your business and your teams too. Not only do we make things easy on your customers, but we set your teams up for success and keep your business in sync. It is everything you need, in one powerful package.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Zendesk: Champions of customer service</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Powerful, innovative customer experiences should be within reach for every company regardless of size, industry or ambition. Zendesk serves more than 100,000 customers across a multitude of industries in over 30 languages.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eYalpn Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What is Zendesk used for?</h2></div><div class="StyledCol-sc-inuw62-0 jlCjvV Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 kMJDon bullet-icon"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0M6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendesk is a complete customer service solution that is easy to use and scales with your business. Learn more about <a href="/sg/service/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk for Service</span></a>.</div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kuPBTz"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M8 0C3.6 0 0 3.6 0 8s3.6 8 8 8 8-3.6 8-8c0-2.1-.85-4.15-2.35-5.65S10.1 0 8 0M6.2 12.6 2.9 9.35l.85-.85 2.45 2.45 6.05-6.1.85.85z"></path></svg></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz">Zendesk Sales CRM enhances productivity, processes and pipeline visibility for sales teams. Learn more about <a href="/sg/sell/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Zendesk for Sales</span></a>.</div></li></ul></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The most successful businesses understand the importance of great customer experiences. At Zendesk, we believe that every great customer relationship stems from a seamless customer experience. So we built a software company that designs solutions to foster better customer relationships.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Successful companies also understand the need for technology/software that helps their business adapt in today's world. Founded to democratise customer service software and make it easy to try, buy and use, Zendesk is built on an open and flexible platform that is quick to set up and fully customisable. With Zendesk, companies of all sizes across industries make it easy for customers to do business with them. Our solutions set teams up for success and keep businesses in sync. The result: better, more conversational experiences for everyone.</p></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 eCbFtW"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">100,000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">Customers</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 kyGoQQ"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">5,000+</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">Global employees</p><p class="stat-text"></p></div></div></div><div class="StyledCol-sc-inuw62-0 hKBlvo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 jntRsL"><div color="kale" class="Statstyle__StatRoot-sc-17s8ggd-0 ddNGrv"><p class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR stat-figure">160</p><p class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW stat-headline">Customer countries & territories</p><p class="stat-text"></p></div></div></div></div></div></div></section><section id="levelup" class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Level up your customer service</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enjoy more insights and best practices from our vast library of customer experience resources.</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 gWQkY"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27451%27%20height=%27448%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-roi.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">ROI Calculator</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Find out exactly how you could benefit from better customer service with our ROI Calculator.</p><a href="/sg/campaign/roi-calculator/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-cx.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Improve your business CX appeal</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Check out our CX Trends Report and see how your business stacks up against others in your industry.</p><a href="/sg/customer-experience-trends/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/apac/images/p-what-is-zendesk/level-up-photo-skills.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Sharpen your skills</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer service can make or break a business. But not everyone agrees on how to do it well.</p><a href="/sg/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bprRik"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr 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class=\"supertitle\"\u003eChampions of Customer Service\u003c/h3\u003e\u003ch1\u003eWhat is Zendesk?\u003c/h1\u003e\u003ch5\u003e We help companies empower their customer service agents and sales teams with the tools they need to get the job done right.\u003c/h5\u003e","zen-hero-cta":"Level up your customer service","zen-hero-img":"\u003cimg class=\"lazyload no-src\" data-src=\"https://zen-marketing-apac.s3.us-west-1.amazonaws.com/apac/images/what-is-zendesk-hero.jpg\" alt=\"What is Zendesk?\"\u003e\r\n","zen-customer-heading":"Companies using Zendesk","zen-customer-logos":"\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-6 col-xsmall-1\"\u003e\u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.png\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e \u003cdiv class=\"col col-6 col-xsmall-1\"\u003e \u003cimg src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e 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We provide a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It is about your business and your teams too. Not only do we make things easy on your customers, but we set your teams up for success and keep your business in sync. It is everything you need, in one powerful package.","zen-intro-youtube":"https://www.youtube.com/embed/0TOIgNx7yZc","zen-intro-h4":"Zendesk: Champions of customer service","zen-summary-h2":"What is Zendesk used for?","zen-summary-list":"\u003cli\u003eZendesk is a complete customer service solution that is easy to use and scales with your business. Learn more about \u003ca href=\"/service/\" class=\"anchor anchor-small\" target=\"\"\u003e\u003cspan\u003eZendesk for Service\u003c/span\u003e\u003c/a\u003e.\u003c/li\u003e\r\n\u003cli\u003eZendesk Sales CRM enhances productivity, processes and pipeline visibility for sales teams. 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