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Sales Navigator Help

<!DOCTYPE html> <html lang="en" data-ui-framework="glimmer" data-presentation-type="FULL_PAGE" class="theme--artdeco"> <head> <title>Sales Navigator Help</title> <meta name="apple-mobile-web-app-capable" content="yes"> <meta name="apple-mobile-web-app-status-bar-style" content="default"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="description" content="Sales Navigator Help - Need help using Sales Navigator? Sales Navigator Help is here to help you get answers to your questions."> <meta name="locale" content="en_US"> <meta name="robots" content="index,follow"> <meta name="og:title" content="Sales Navigator Help"> <meta name="og:site_name" content="Sales Navigator Help"> <meta name="og:description" content="Sales Navigator Help - Need help using Sales Navigator? 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To return the screen to its desktop view, please maximize your browser.</p> </div> <div class="accessibility-menu__content"> <a class="accessibility-menu__skip-link artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse" data-test-selector="accessibility-menu-skip-link" href="#a11y-main"> Skip to content </a> <a class="accessibility-menu__skip-link artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse" data-test-selector="accessibility-menu-skip-link" href="#site-search-common-search-query"> Skip to search </a> </div> <button class="accessibility-menu__dismiss-button artdeco-button artdeco-button--inverse artdeco-button--2 artdeco-button--circle artdeco-button--tertiary" data-test-selector="accessibility-menu-dismiss-button"> <li-icon class="svg-icon" size="large" tabindex="-1" aria-hidden="true" type="cancel-icon"></li-icon> <span class="visually-hidden"> Close jump menu </span> </button> </div> <nav class="site-navigation" aria-label="Main"> <div class="site-navigation__logo" data-inert-toggle-target="me-menu-inert-toggle-target"> <a class="brand" href="https://www.linkedin.com/help/sales-navigator"> <svg preserveaspectratio="xMinYMin meet" focusable="false" style="display:block;width:34px;height:34px;" tabindex="-1" aria-hidden="true"> <g class="scaling-icon" style="fill-opacity:1"> <g class="bug-34dp" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g class="dp-1"> <path d="M2.8,34 L31.2,34 C32.746,34 34,32.746 34,31.2 L34,2.8 C34,1.254 32.746,0 31.2,0 L2.8,0 C1.254,0 0,1.254 0,2.8 L0,31.2 C0,32.746 1.254,34 2.8,34" class="bug-text-color" fill="currentColor"></path> <path d="M2.8,34 L31.2,34 C32.746,34 34,32.746 34,31.2 L34,2.8 C34,1.254 32.746,0 31.2,0 L2.8,0 C1.254,0 0,1.254 0,2.8 L0,31.2 C0,32.746 1.254,34 2.8,34 Z M13,13 L17.75,13 L17.75,15.391 C18.387,14.114 20.242,12.75 22.695,12.75 C27.397,12.75 29,14.875 29,19.922 L29,29 L24,29 L24,20.984 C24,18.328 23.481,16.875 21.542,16.875 C18.921,16.875 18,18.867 18,20.984 L18,29 L13,29 L13,13 Z M5,29 L10,29 L10,13 L5,13 L5,29 Z M10.55,7.5 C10.55,9.184 9.184,10.55 7.5,10.55 C5.816,10.55 4.45,9.184 4.45,7.5 C4.45,5.815 5.816,4.45 7.5,4.45 C9.184,4.45 10.55,5.815 10.55,7.5 Z" fill="#FFFFFF"></path> </g> <g class="dpi-gt1" transform="scale(0.7083)"> <rect class="bug-text-color" fill="currentColor" x="1" y="1" width="46" height="46" rx="4"></rect> <path d="M0,4.00989318 C0,1.79529033 1.79405245,0 4.00989318,0 L43.9901068,0 C46.2047097,0 48,1.79405245 48,4.00989318 L48,43.9901068 C48,46.2047097 46.2059475,48 43.9901068,48 L4.00989318,48 C1.79529033,48 0,46.2059475 0,43.9901068 L0,4.00989318 Z M19,18.3 L25.5,18.3 L25.5,21.566 C26.437,19.688 28.838,18 32.445,18 C39.359,18 41,21.738 41,28.597 L41,41.3 L34,41.3 L34,30.159 C34,26.253 33.063,24.05 30.68,24.05 C27.375,24.05 26,26.425 26,30.159 L26,41.3 L19,41.3 L19,18.3 Z M7,41 L14,41 L14,18 L7,18 L7,41 Z M15,10.5 C15,12.985 12.985,15 10.5,15 C8.015,15 6,12.985 6,10.5 C6,8.015 8.015,6 10.5,6 C12.985,6 15,8.015 15,10.5 Z" fill="#FFFFFF"></path> </g> </g> </g> </svg> <h1 class="brand__title t-white t-24 t-bold" data-test-id="brand-title"> <span class="brand__title-text--short" data-test-id="brand-title-short">Help</span> <span class="brand__title-text--long">LinkedIn Help</span> </h1> </a> </div> <span class="placeholder site-navigation__search site-search__navbar-outlet" data-placeholder="site-search-nav" data-inert-toggle-target="me-menu-inert-toggle-target"> </span> <div data-responsive-handler="me-menu-inert-responsive-handler" data-test-id="me-menu-responsive-handler"></div> <div class="dropdown__container me-menu me-menu--signed-out" data-test-id="me-menu"> <button class="dropdown__trigger me-menu__dropdown-trigger plain-button" data-test-selector="dropdown-trigger" aria-expanded="false" aria-controls="me-menu-dropdown"> <!----> <span class="me-menu__trigger-icon desktop-excluded tablet-excluded" data-test-id="mobile-trigger-icon"> <span class="visually-hidden">Dropdown menu, expand to explore help for other LinkedIn products</span> <li-icon size="large" type="hamburger-icon"></li-icon> </span> </button> <div class="dropdown__menu me-menu__dropdown-menu" data-test-selector="dropdown-menu" aria-hidden="true" tabindex="-1" id="me-menu-dropdown" role="dialog" aria-label="LinkedIn products menu" aria-modal autofocus="true"> <button id="me-menu-inert-toggle-close" class="me-menu__close dropdown__close plain-button desktop-excluded tablet-excluded" data-test-id="me-menu-close" type="button"> <li-icon size="large" type="cancel-icon"></li-icon> <span class="visually-hidden">Close menu</span> </button> <!----> <section class="me-menu__action-links" data-test-id="me-menu-action-links"> <!----> <!----> <div class="me-menu__action-link-group desktop-excluded tablet-excluded" data-test-id="me-menu-available-help-centers"> <h4 id="help-center-list-title" class="t-bold t-16 me-menu__section-header"> Get help with: </h4> <ul aria-labelledby="help-center-list-title"> <li> <a class="me-menu__action-link t-14 " href="/help/linkedin?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> LinkedIn </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/billing?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Corporate Billing </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/learning?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Learning </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/lms?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Marketing Solutions </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/recruiter?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Recruiter </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/sales-insights?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Sales Insights </a> </li> <li> <a class="me-menu__action-link t-14 me-menu__action-link--selected" href="/help/sales-navigator?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option" aria-current="page"> Sales Navigator </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/talent-hub?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Talent Hub </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/talent-insights?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Talent Insights </a> </li> </ul> </div> <a class="me-menu__action-link t-14" href="https://www.linkedin.com/sales?trk=help_me_menu" rel="noopener nofollow" data-test-id="me-menu-associated-product"> Go to Sales Navigator </a> </section> <a class="artdeco-button artdeco-button--primary" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Fsales-navigator%3Ftrk%3Dhelp_me_menu&amp;trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Fsales-navigator%3Ftrk%3Dhelp_me_menu" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="home-page" data-test-selector="home-page-container"> <div class="hero"> <div class="page-width-content hero__container" data-test-id="hero-container"> <h2 class="t-32 t-white hero__title" data-test-id="hero-title"> We’re here to help. </h2> <div class="placeholder site-search__hero-outlet" data-placeholder="site-search-hero"> </div> </div> </div> <div class="page-width-content home-page__content"> <div class="placeholder home-page__collapsible-outlet" data-test-selector="home-page-collapsible-placeholder"> </div> <div class="home-page__content-main"> <div class="shortcuts"> <h2 class="t-18 t-bold shortcuts__header" data-test-selector="shortcuts-header"> Sales Navigator shortcuts </h2> <div class="shortcuts__list-wrapper"> <ul data-test-selector="shortcuts-list"> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/sales-navigator/answer/a101030?trk=hc-hp-shortcuts"> InMail crediting and renewal process In Sales Navigator </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/sales-navigator/answer/a102024?trk=hc-hp-shortcuts"> Save lead and account searches in Sales Navigator </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/billing?trk=hc-hp-shortcuts" target="_blank"> Manage billing on behalf of your company <span class="visually-hidden">Opens in new tab.</span> </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/sales-navigator/answer/a106005?trk=hc-hp-shortcuts"> Integration between Sales Navigator and your CRM </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/sales-navigator/answer/a107026?trk=hc-hp-shortcuts"> Transfer Data from Individual to Corporate Account </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/sales/settings?trk=hc-hp-shortcuts" target="_blank"> Cancel your Sales Navigator Premium Subscription <span class="visually-hidden">Opens in new tab.</span> </a> </li> <li class="shortcuts__list-item" data-test-selector="shortcuts-list-item"> <a href="/help/sales-navigator/answer/a544972?trk=hc-hp-shortcuts"> Sales Navigator Release Notes </a> </li> </ul> </div> </div> <div class="recommended-topics__header" id="recommended-topics-header"> <h2 class="t-18 t-bold" data-test-selector="recommended-topics-header"> Recommended topics </h2> <a href="/help/sales-navigator/answer/a105004?trk=hc-hp-recommendedTopics" class="t-14" data-test-selector="recommended-topics-view-all" aria-label="View all recommended topics"> View all </a> </div> <ul class="recommended-topics__list" data-test-selector="recommended-topics-list"> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a51?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="compass-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> Basics </span> </a> </li> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a50?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="company-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> Admin </span> </a> </li> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a58?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="money-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> Subscription Billing </span> </a> </li> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a52?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="envelope-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> InMail and Inbox </span> </a> </li> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a62?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="gear-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> Sync your CRM </span> </a> </li> <li class="recommended-topics__list-item" data-test-selector="recommended-topics-list-item"> <a class="block-link t-14" href="/help/sales-navigator/topic/a63?trk=hc-hp-recommendedTopics" data-test-selector="block-link-anchor"> <li-icon class="block-link__icon svg-icon" size="large" aria-hidden="true" data-test-selector="block-link-icon" type="search-filled-icon"></li-icon> <span class="block-link__link-text" data-test-selector="block-link-text"> Search </span> </a> </li> </ul> <div class="suggested-articles"> <h2 class="t-18 t-bold suggested-articles__header" data-test-selector="suggested-articles-header"> Suggested articles </h2> <ul class="suggested-articles__list" data-test-selector="suggested-articles-list"> <li data-test-selector="suggestedArticles-list-item"> <article class="article-preview" aria-labelledby="article-preview-title" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/sales-navigator/answer/a108004?trk=hc-hp-suggestedArticles" class="article-preview__link t-16" data-test-selector="article-preview-link"> Access and use Sales Solutions Community </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Basics </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Sales Solutions Community gives you exclusive access to discussions of Sales Navigator usage and virtual selling methods, industry-related and language-focused groups, and success stories shared by fellow Sales Navigator admins, program managers and… </p> </article> </li> <li data-test-selector="suggestedArticles-list-item"> <article class="article-preview" aria-labelledby="article-preview-title" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/sales-navigator/answer/a102025?trk=hc-hp-suggestedArticles" class="article-preview__link t-16" data-test-selector="article-preview-link"> InMail messages in Sales Navigator </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> InMail and Inbox </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> InMail messages are private messages that allow you to contact anyone on LinkedIn without an introduction or contact information. An InMail message can be sent from: In your InMail messages, you can add attachments that are up to 200 MB. However… </p> </article> </li> <li data-test-selector="suggestedArticles-list-item"> <article class="article-preview" aria-labelledby="article-preview-title" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/sales-navigator/answer/a103027?trk=hc-hp-suggestedArticles" class="article-preview__link t-16" data-test-selector="article-preview-link"> Sales Navigator Usage Reports </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Reporting </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Usage&nbsp;Reporting is only available to Sales Navigator Advanced and Advanced Plus Admins, Reporting-Only, or Team Member + Admin seats. 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