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spa-page-title--has-flagscape spa-page-title--red spa-page-title--white-text"><div class="spa-title-bg-lookup spa-hidden" data-spa-skin="red"></div><div class="spa-page-title-inset row"><div class="column"><h1 data-font="cnx-regular" class="heading title-heading" id="skip-to-h1">Fraud Prevention Checklist</h1></div></div></div></div></div></div></section><section class="small-centered full-width-row"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="topEngagementAreaModule" data-component="module" data-module="top-engagement-area-module" data-module-container="3.1.4" data-version="9.0.1" data-sparta-load="primary" data-module-ref="security-center/top-engagement-area-module" data-options="{}" data-init="topEngagementAreaModule" data-module-parameters="{}" class="top-engagement-area-module-class-v-9-0-1 top-engagement-area-module spa-module-init"><div class="row full-width-row small-collapse"><div class="column"><div class="picture-box crop-small-from-left crop-medium-from-left crop-large-from-left"><picture><source media="only screen and (min-width:1025px)" type="image/webp" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-cropleft-large-1920x450-CSX13dd1944.webp"><source media="only screen and (min-width:1025px)" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-cropleft-large-1920x450-CSX6728c50a.jpg"><source media="only screen and (min-width:768px)" type="image/webp" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-cropleft-large-1920x450-CSX13dd1944.webp"><source media="only screen and (min-width:768px)" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-cropleft-large-1920x450-CSX6728c50a.jpg"><source media="only screen and (min-width:1px)" type="image/webp" sizes="100%" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-small-767x400-CSX2e0a21d.webp"><source media="only screen and (min-width:1px)" srcset="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-top-engagement-area-module-ea-howto-protect-yourself-small-767x400-CSXaec4a5b9.jpg" sizes="100%"><img src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" alt=""></picture><div class="picture-box__content text-left align-top fraud-prevention-checklist"><div class="row"><div class="column small-7 medium-5 large-4"><div class="picture-box__content--text"><h2 class="show-for-small-only headline-small">Take steps to protect yourself</h2><h2 class="show-for-medium-up headline-xlarge">Take steps to protect yourself</h2></div></div></div></div></div></div></div></div></div></div></section><section class="small-centered section-body"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="fraudPreventionChecklistModule" data-component="module" data-module="fraud-prevention-checklist-module" data-module-container="3.1.4" data-version="10.0.0" data-sparta-load="primary" data-module-ref="security-center/fraud-prevention-checklist-module" data-options="{}" data-init="FraudPreventionChecklistModule" data-module-parameters="{}" class="fraud-prevention-checklist-module-class-v-10-0-0 fraud-prevention-checklist-module spa-module-init"><div class="row small-collapse medium-uncollapse large-uncollapse"><div class="columns small-12"><h2>Here are some things you can do <strong>today</strong> to increase your security and help protect yourself against fraud and identity theft. Log in to Online Banking to view your Security Meter level.</h2><ol class="list no-bullets no-margin"><li class="no-padding"><div class="columns small-12 section-heading"><h3>1. Keep your contact information up to date</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_familysecurity2_186rgb-CSXf7a8b84c.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>We can contact you quickly in the event we see suspicious activity on your account.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Log in to review and update your contact information in our <a id="securityCenterLogIn" href="https://www.bankofamerica.com/deeplink/redirect.go?target=securitycenter&screen=ProfileAndSettings:SecurityCenterHome&version=21.09">Security Center</a></p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>2. Create the strongest possible passwords</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_security2_186rgb-CSX7ae1a05e.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>A strong password means a strong defense against hackers. <a id="createPasswords" href="https://bettermoneyhabits.bankofamerica.com/en/privacy-security/how-to-create-a-strong-password">See how to create strong passwords</a></p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Log in to our <a id="securityCenterLogInSettings" href="https://www.bankofamerica.com/deeplink/redirect.go?target=securitycenter&screen=ProfileAndSettings:SecurityCenterHome&version=21.09">Security Center</a> to review your log in settings and update your password.</p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>3. Allow push alerts on the Mobile Banking app</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_awareness-CSX8ca2dc38.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>We can contact you quickly in the event we see suspicious activity on your account.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Log in to the Mobile Banking app, select <strong>Alerts</strong> from the <strong>Menu</strong> and review your settings to receive security alerts through your mobile device.<br><a id="getMobileApp" href="/online-banking/mobile-and-online-banking-features/">Get the Mobile Banking app</a></p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>4. Protect your devices</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_alert2_186rgb-CSX3a249e44.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>Keeping your phone, tablet and computer up to date with the latest browsers and operating systems helps protect against vulnerabilities that hackers can exploit.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p><a id="reviewOurBrowser" href="/information/supported-browsers/">Review our browser and system requirements</a></p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>5. Enable biometrics (fingerprint sign-on or facial recognition)</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_fingerprint2_186rgb-CSX7629e2eb.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>When someone gains access to your personal information, they can pretend to be you online.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Log in to our <a id="securityCenterLogInBiometrics" href="https://www.bankofamerica.com/deeplink/redirect.go?target=securitycenter&screen=ProfileAndSettings:SecurityCenterHome&version=21.09">Security Center</a> to enable biometrics like Touch ID or Face ID to upgrade your overall internet safety.</p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>6. Know the red flags that signal a scam</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_phishing2_186rgb-CSX78a5cfcc.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>If you provide your information or money to a scammer, there is often little we can do to get your money back.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Understand how scammers operate and the ways in which they pressure or trick you into sending money and information.<br><a id="scamsPage" href="/security-center/avoid-bank-scams/">Visit our scams page</a></p></div></div></li><li class="no-padding"><div class="columns small-12 section-heading"><h3>7. Know which third parties have access to your account information</h3></div><div class="row section-content small-collapse"><div class="columns small-2 medium-1 large-1"><img class="content-icon" src="https://www1.bac-assets.com/security-center/spa-assets/images/assets-images-site-security-center-fraud-prevention-checklist-module-bofa_icon_security2_186rgb-CSX7ae1a05e.svg" aria-hidden="true"></div><div class="columns small-10 medium-5 large-5"><p class="column-header left-column-heading">Why it matters</p><p>There may be risks with sharing your information with third-party money management apps and websites. <a id="faqChecklist" href="/security-center/fraud-prevention-checklist/#FraudPreventionChecklist" target="_self">Review our FAQs</a> about third-party data sharing.</p></div><div class="columns small-10 medium-5 large-5"><p class="column-header">How to do this</p><p>Log in to our <a id="securityCenterLogInData" href="https://www.bankofamerica.com/deeplink/redirect.go?target=securitycenter&screen=ProfileAndSettings:SecurityCenterHome&version=21.09">Security Center</a> to see which third parties have access to your data.</p></div></div></li></ol></div></div></div><div id="FaqModule" data-component="module" data-module="faq-module" data-module-container="3.1.4" data-version="9.0.0" data-sparta-load="primary" data-module-ref="security-center/faq-module" data-options="{}" data-init="FaqModule" data-module-parameters="{}" class="faq-module-class-v-9-0-0 faq-module spa-module-init"><div class="row small-collapse medium-uncollapse large-uncollapse"><div class="columns small-12"><div class="faq-section"><section class="squeezebox-wrapper faq-section2-update" id="FraudPreventionChecklist" data-one-at-a-time="" data-squeezebox-type="squeezebox"><a href="#" class="spa-hidden spa-squeezebox-link" aria-hidden="true" data-breakout>Expand all panels</a><div class="squeezebox-panels"><div class="squeezebox-panel" id="FraudPreventionChecklistPanel0" data-slug="top_faqs_about_sharing_your_account_information_with_third_parties"><button name="Top_FAQs_about_sharing_your_account_information_with_third_parties" class="panel-header spa-oline spa-btn spa-btn--link" data-panel="FraudPreventionChecklistPanel0" type="button" aria-controls="FraudPreventionChecklistPanel0"><span class="spa-squeezebox-arrow spa-icon"></span>Top FAQs about sharing your account information with third parties <span class="ada-hidden"></span></button><div class="panel-content" hidden><div class="content"><div class="row"><div class="column"><section class="squeezebox-wrapper innerPanels" id="FraudPreventionChecklistChild0" data-one-at-a-time=""><a href="#" class="spa-hidden break-out spa-squeezebox-link" aria-hidden="true" data-breakout-link="FraudPreventionChecklistChild0">Expand all panels</a><div class="squeezebox-panels"><p><strong>What do I need to know about sharing my account information with third parties?</strong><br>Bank of America values customer choice and wants you to securely access your information when and where you want. Sharing your account information with third party apps and websites can potentially expose you to privacy and security risks, and should be carefully considered.</p><p>Any data shared with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information. For example, look for whether they sell any of your information, and what happens to your data if you leave the service or it goes out of business.</p><p><strong>Is it safe to share my login information with third-parties?</strong><br>When you share your login information with a third-party, they have the same access to your information as you do. This means you usually can鈥檛 choose how much information they can access. Furthermore, they store your login information, which could be compromised if they have a security breach. Even if you鈥檙e not actively using the third-party service or you stop using it, they could still continue to access your information.</p><p><strong>What is Bank of America doing to make the info I share with third parties more secure?</strong><br>We鈥檙e working with many third-party providers to implement a more secure way they can access Bank of America accounts without requiring the sharing of login information. You can view a list of third-party services in <a id="signInThirdPartySiteAccess" href="https://secure.bankofamerica.com/login/sign-in/signOnScreen.go?reason=thirdpartysiteacess" target="_self">Mobile or Online Banking</a> who access your data, but use our more secure method, and you can revoke your permission for them to access your account information at any time.</p><p><strong>How do I benefit from third parties using Bank of America's secure data-sharing protocol?</strong></p><ul><li>Security - the amount of data third parties can access is reduced, and the need for third parties to store and use your login credentials is eliminated</li><li>Transparency - you gain insight into what specific data elements are being shared</li><li>Control - you can revoke your consent to any third party at any time.</li></ul><p><strong>How do I revoke access to my account information for a third-party that is not using Bank of Americas secure data-sharing protocol?</strong><br>You can try to remove access directly from the app or service, but the safest and most secure way is to change your Bank of America password.</p><p><strong>What happens If I choose to revoke access to a third party?</strong><br>If you revoke access, the third party will no longer have ongoing access to your account information. However, they may still be able to retain and use the data that you previously shared, thus why it is a best practice to change your Bank of America password.</p><p><strong><a id="allSecurityCenterFaqs" href="/security-center/faq/online-banking/">View all Security Center FAQs >></a></strong></p></div></section></div></div></div></div></div><div class="squeezebox-panel" id="FraudPreventionChecklistPanel1" data-slug="top_faqs_about_protecting_and_sharing_your_information"><button name="Top_FAQs_about_protecting_and_sharing_your_information" class="panel-header spa-oline spa-btn spa-btn--link" data-panel="FraudPreventionChecklistPanel1" type="button" aria-controls="FraudPreventionChecklistPanel1"><span class="spa-squeezebox-arrow spa-icon"></span>Top FAQs about protecting and sharing your information <span class="ada-hidden"></span></button><div class="panel-content" hidden><div class="content"><div class="row"><div class="column"><section class="squeezebox-wrapper innerPanels" id="FraudPreventionChecklistChild1" data-one-at-a-time=""><a href="#" class="spa-hidden break-out spa-squeezebox-link" aria-hidden="true" data-breakout-link="FraudPreventionChecklistChild1">Expand all panels</a><div class="squeezebox-panels"><p><strong>What's the best way I can help protect my personal information?</strong><br>Regularly monitoring your account activity is the best way to help detect if you have been a victim of fraud. Bank of America's Online Banking service allows you to access and review your account activity at your convenience, and signing up for electronic statements may also help reduce your risk of mail fraud.</p><p><a id="downloadApp" href="/online-banking/mobile-and-online-banking-features/">Download the Bank of America Mobile Banking app</a> and allow push alerts for more secure communication about your accounts. Keep your contact information, especially cell and email, current. Review and respond to alerts promptly. Keep your contact information, especially cell and email, current. Turn on location services when making a purchase or signing in and allow location-based anti-fraud and security permissions.</p><p><a id="onlineBankingAlerts" href="/online-banking/mobile-and-online-banking-features/manage-alerts/">Learn more about Online Banking Alerts</a></p><p><strong>Do you have additional tips for how I can help protect my information offline?</strong><br>Here are some tips for protecting your personal information offline:</p><ul class="list"><li>Always know where your credit or debit card is. If you misplace it, <a id="contactUs" href="/customer-service/contact-us/privacy-security/">contact us immediately</a> so we can block the card from use.</li><li>Don't write your personal identification number (PIN), Social Security number, driver's license number or credit card account number on checks or on your ATM, credit card or debit card.</li><li>Use ATMs with surveillance cameras and be aware of people and your surroundings. When you enter or exit an ATM in an enclosed area, be sure you close the entry door completely. Cover the keypad when entering your PIN so skimming thieves can't capture it with your card number. Secure your card and cash after completing your transaction and before exiting the ATM area.</li><li>Keep mail secure. Receive and store as many of your account statements electronically as you can. Consider going paperless and accessing your statements through Online Banking. <a id="goPaperless" href="/online-banking/mobile-and-online-banking-features/paperless-statements/">Learn more about going paperless</a>.</li><li>Tear up or shred pre-approved credit offers, receipts (including ATM receipts) and other information that could link your name to your account numbers. Check your <a id="localFinancialCenter" href="https://locators.bankofamerica.com/">local financial center</a> and municipal waste disposal or recycling center for shred days.</li><li>Monitor bills and bank statements frequently. Immediately report any suspected fraudulent transactions to the holder of your account, such as your bank or credit card company.</li><li>Store canceled checks, new checks and account statements in a safe place.</li></ul><p>You should also familiarize yourself with our privacy notices and <a id="financialInformationSafeVideo " href="https://bettermoneyhabits.bankofamerica.com/en/privacy-security/protecting-financial-information">watch the short Keeping your financial information safe video from Better Money Habits</a>.</p><p><strong><a id="allSecurityCenterFaqs" href="/security-center/faq/online-banking/">View all Security Center FAQs >></a></strong></p></div></section></div></div></div></div></div></div></section></div></div></div></div></div></div></section><section class="small-centered full-width-row"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="explorePrivacyAndSecurityModule" data-component="module" data-module="explore-privacy-and-security-module" data-module-container="3.1.4" data-version="8.0.0" data-sparta-load="primary" data-module-ref="security-center/explore-privacy-and-security-module" data-options="{}" data-init="explorePrivacyAndSecurityModule" data-module-parameters="{}" class="explore-privacy-and-security-module-class-v-8-0-0 explore-privacy-and-security-module spa-module-init"><div class="row full-width-row small-collapse"><div class="column"><div class="picture-box__content-small-up show-for-small-only"><div class="row small-collapse"><div class="column"><div class="picture-box__content--text"><h3>Looking for a deeper understanding<br>of identity theft, online security and<br>how to stay safe?</h3><p><a id="explorePrivacySmall" href="https://bettermoneyhabits.bankofamerica.com/en/privacy-security">Explore the privacy & security section of<br>Better Money Habits</a></p></div></div></div></div><div class="picture-box crop-small-from-left crop-medium-from-left 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