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Mental Health Crisis Support (Tower Hamlets) | East London NHS Foundation Trust
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We no longer support Internet Explorer 11.</p> </div> </div> </div> </div> </div> <div id="block-bbd-classy-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="block-content"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/">Home</a> </li> <li> Mental Health Crisis Support (Tower Hamlets) </li> </ol> </nav> </div> </div> <div data-drupal-messages-fallback class="hidden"></div> </div> <div id="main-content" class="content-wrap"> <div id="sidebar-outer-wrapper" class="clearfix"> <div class="region region-sidebar"> <div id="block-view-sidebar-content" class="block block-ctools block-entity-viewnode"> <div class="block-content"> <article data-history-node-id="5496" about="/services/mental-health-crisis-support-tower-hamlets" class="node node--type-service node--view-mode-sidebar"> <div class="node__content"> </div> </article> </div> </div> </div> </div> <div id="content-main-wrapper" class="outer-wrapper clearfix"> <div class="region region-content"> <div id="block-bbd-classy-mainpagecontentwithsidebar" class="main-content-sidebar-blockblock-systemblock-system-main-block block block-bigbluedoor-blocks block-bigbluedoor-blocks-main-content-sidebar"> <div class="block-content"> <article data-history-node-id="5496" about="/services/mental-health-crisis-support-tower-hamlets" class="node node--type-service node--view-mode-full"> <div class="node__content"> <div class="service-header-wrap"> <div class="node-title-field-wrapper extra-field-wrapper field field--name-extra-field-bigbluedoor-extra-field-content-node-title field--type-extra-field field--label-hidden field__item"><h1 class="node-title-field">Mental Health Crisis Support (Tower Hamlets)</h1> </div> <div class="service-summary-wrap"> <div class="clearfix text-formatted field field--name-field-page-intro field--type-text-long field--label-hidden field__item"><h2>NHS 111, 'Option 2' in East London</h2> <p>You are able to call NHS 111 and select 'Option 2' in East London. Calls to the local crisis lines currently in place at ELFT will be diverted to the centralised 111, option 2 service, meaning that no calls will be missed.</p> <p>NHS 111, 'Option 2' is open 24 hours a day to support people living in Tower Hamlets who experience a mental health crisis. The Helpline is free to call and available 24 hours a day including at weekends and Bank Holidays.</p> <p>Callers will be given support and advice from mental health professionals.</p> <p>The service aims to provide the right care at the right time and prevent people from spending unnecessary time at the Accident & Emergency Department.</p> <p>The Helpline can:</p> <ul> <li>support and help you if you have mental health problems</li> <li>provide accurate information and advice about local mental health services</li> <li>communicate with other services or teams on your behalf if you wish</li> <li>support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.</li> </ul> <p>The service provides an emergency assessment service for those calling who are in crisis – we will see people on the same day and either treat or refer them to a team where their needs can be met.</p> <p>We encourage those known to services to continue contacting them in the ways they had been doing so previously during working hours. Those wishing to contact a mental health professional outside of hours – or those who aren’t previously known to services – should contact 111 and select option 2. Read more in our <a href="https://www.elft.nhs.uk/news/east-london-crisis-line-and-nel-111-hub-mental-health-crisis-response-service-launching-april">website news item</a>.</p> </div> </div> </div> <div class="service-info-wrap"> <div class="service-info-wrap-inner"> <div class="service-address-info"> <div class="field field--name-field-address field--type-address field--label-above"> <div class="field__label">Address</div> <div class="field__items"> <div class="field__item"><p class="address" translate="no"><span class="address-line1">Mile End Hospital</span><br> <span class="address-line2">Bancroft Rd</span><br> <span class="locality">London </span><br> <span class="postal-code">E1 4DG</span><br> <span class="country">United Kingdom</span></p></div> </div> </div> <div class="field field--name-field-hours field--type-string-long field--label-above"> <div class="field__label">Opening hours</div> <div class="field__item">24 Hours</div> </div> </div> <div class="service-contact-info"> <div class="field field--name-field-provider-contact field--type-string field--label-above"> <div class="field__label">Contact</div> <div class="field__item">Contact the service directly</div> </div> <div class="field field--name-field-contact-tel field--type-string field--label-above"> <div class="field__label">Telephone number</div> <div class="field__items"> <div class="field__item">NHS 111, 'Option 2'</div> </div> </div> </div> </div> </div> <div class="field field--name-field-content-sections field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="block-bg-nhs-blue full-width-paragraph-shape paragraph paragraph--type--paragraph-body-text-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><h3>Tower Hamlets Together Cafe</h3> <p>This is a community-based space for adults (aged 18+) living in Tower Hamlets who are struggling with a developing mental health crisis.</p> <p>The café is open for service users to drop in, with no referral process necessary. The service intends to provide a viable alternative to attending A&E out of hours.</p> <p>Service users are supported by 1:1 sessions as well as access to other activities.</p> <p>To learn more visit -<a href="https://www.elft.nhs.uk/services/tower-hamlets-together-cafe"> www.elft.nhs.uk/services/tower-hamlets-together-cafe</a></p> </div> </div> </div> </div> </div> <div class="field field--name-field-related-content field--type-entity-reference field--label-above"> <div class="field__label">Related content</div> <div class="field__items"> <div class="field__item"> <article data-history-node-id="5442" about="/services/tower-hamlets-together-cafe" class="node node--type-service node--view-mode-teaser"> <div class="node__content"> <div class="title-field-wrapper extra-field-wrapper field field--name-extra-field-bigbluedoor-extra-field-content-title-link field--type-extra-field field--label-hidden field__item"><h3 class="title-field"><a href="/services/tower-hamlets-together-cafe" hreflang="en">Tower Hamlets Together Café</a></h3> </div> <div class="field field--name-field-description field--type-string-long field--label-hidden field__item">A community based space for adults (aged 18+) living in Tower Hamlets who are struggling with a developing mental health crisis.</div> </div> </article> </div> <div class="field__item"> <article data-history-node-id="6686" about="/tower-hamlets-talking-therapies" class="node node--type-landing-page node--view-mode-teaser"> <div class="node__content"> <div class="title-field-wrapper extra-field-wrapper field field--name-extra-field-bigbluedoor-extra-field-content-title-link field--type-extra-field field--label-hidden field__item"><h3 class="title-field"><a href="/tower-hamlets-talking-therapies" hreflang="en">Tower Hamlets Talking Therapies</a></h3> </div> <div class="field field--name-field-description field--type-string-long field--label-hidden field__item">Tower Hamlets Talking Therapies is a service that provides psychological treatments for mental and emotional problems like stress, anxiety and depression. We serve residents of the London Borough of Tower Hamlets, East London. </div> </div> </article> </div> </div> </div> </div> </article> </div> </div> </div> </div> </div> </section> <footer id="footer-wrap" class="footer-layout"> <div class="bottom-holder"> <div class="region region-bottom"> <div class="was-page-useful page-update-block block block-bigbluedoor-was-page-useful block-page-need-updating-block" id="block-page-need-updating"> <h2 class="block-title">Did this information help you?</h2> <div class="block-content"> <div><div class="was-useful-text"><p>For an urgent response, visit our <br><a href="https://www.elft.nhs.uk/contact-us">Contact Us</a> page. </p> </div> <div class="was-useful-container item-list"><ul><li><a href="/page-need-updating/node/5496/2" class="use-ajax page-need-updating" aria-label="was page helpful">Yes</a></li><li><a href="/page-need-updating/node/5496/0" class="use-ajax page-need-updating" aria-label="was page helpful">No</a></li></ul></div></div> 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