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Service users and carers | East London NHS Foundation Trust

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scroll 0 -1072px;padding-left:18px;">Kannada (KN)</option><option value="en|km" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1088px;padding-left:18px;">Khmer (KM)</option><option value="en|ko" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -256px;padding-left:18px;">Korean (KO)</option><option value="en|lo" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1104px;padding-left:18px;">Lao (LO)</option><option value="en|la" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1120px;padding-left:18px;">Latin (LA)</option><option value="en|lv" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -448px;padding-left:18px;">Latvian (LV)</option><option value="en|lt" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat 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no-repeat scroll 0 -1168px;padding-left:18px;">Mongolian (MN)</option><option value="en|ne" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1184px;padding-left:18px;">Nepali (NE)</option><option value="en|no" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -272px;padding-left:18px;">Norwegian (NO)</option><option value="en|fa" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -672px;padding-left:18px;">Persian (FA)</option><option value="en|pl" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -288px;padding-left:18px;">Polish (PL)</option><option value="en|pt" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -304px;padding-left:18px;">Portuguese (PT)</option><option value="en|pa" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1200px;padding-left:18px;">Punjabi (PA)</option><option value="en|ro" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -320px;padding-left:18px;">Romanian (RO)</option><option value="en|ru" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -336px;padding-left:18px;">Russian (RU)</option><option value="en|sr" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -480px;padding-left:18px;">Serbian (SR)</option><option value="en|sk" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -496px;padding-left:18px;">Slovak (SK)</option><option value="en|sl" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -512px;padding-left:18px;">Slovenian (SL)</option><option value="en|so" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1216px;padding-left:18px;">Somali (SO)</option><option value="en|es" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -352px;padding-left:18px;">Spanish (ES)</option><option value="en|sw" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -720px;padding-left:18px;">Swahili (SW)</option><option value="en|sv" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -368px;padding-left:18px;">Swedish (SV)</option><option value="en|ta" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1232px;padding-left:18px;">Tamil (TA)</option><option value="en|te" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1248px;padding-left:18px;">Telugu (TE)</option><option value="en|th" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -640px;padding-left:18px;">Thai (TH)</option><option value="en|tr" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -656px;padding-left:18px;">Turkish (TR)</option><option value="en|uk" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -528px;padding-left:18px;">Ukrainian (UK)</option><option value="en|ur" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -912px;padding-left:18px;">Urdu (UR)</option><option value="en|vi" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -544px;padding-left:18px;">Vietnamese (VI)</option><option value="en|cy" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -752px;padding-left:18px;">Welsh (CY)</option><option value="en|yi" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -816px;padding-left:18px;">Yiddish (YI)</option><option value="en|yo" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1264px;padding-left:18px;">Yoruba (YO)</option><option value="en|zu" style="background:url('/modules/sandbox/gtranslate/gtranslate-files/16l.png') no-repeat scroll 0 -1280px;padding-left:18px;">Zulu (ZU)</option></select> </div> </div> </div> <div id="block-headersearchblock" class="block block-bigbluedoor-blocks block-bigbluedoor-blocks-header-search-block"> <div class="block-content"> <div class="search-block-wrapper"> <form class="views-exposed-form bef-exposed-form" data-drupal-selector="views-exposed-form-search-embed-search-form" action="/search" method="get" id="views-exposed-form-search-embed-search-form" accept-charset="UTF-8"> <div class="form--inline clearfix"> <div class="js-form-item form-item js-form-type-search-api-autocomplete form-type-search-api-autocomplete js-form-item-keywords form-item-keywords form-no-label"> <label for="edit-keywords" class="visually-hidden">Search</label> <input data-drupal-selector="edit-keywords" data-search-api-autocomplete-search="search" class="form-autocomplete form-text" data-autocomplete-path="/search_api_autocomplete/search?display=embed_search_form&amp;&amp;filter=keywords" type="text" id="edit-keywords" name="keywords" value="" size="30" maxlength="128" placeholder="Search for anything, including assistance or information" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit-search" type="submit" id="edit-submit-search" value="Search" class="button js-form-submit form-submit" /> </div> </div> </form> </div> </div> </div> <nav role="navigation" aria-label="block-bbd-classy-main-menu-menu" id="block-bbd-classy-main-menu"> <h2 class="visually-hidden" id="block-bbd-classy-main-menu-menu" class="visually-hidden block-title" id="block-bbd-classy-main-menu-menu">Main navigation</h2> <ul class="menu main-megamenu"> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/" class="menu-item-link" data-drupal-link-system-path="&lt;front&gt;">Home</a> </li> <li class="menu-item menu-item--collapsed menu-item--active-trail menu-item-top"> <a href="/service-users-and-carers" class="menu-item-link active is-active" data-drupal-link-system-path="node/4905" aria-current="page">Service users and carers</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/working-for-us" class="menu-item-link" data-drupal-link-system-path="node/4906">Working for us</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/information-about-elft" class="menu-item-link" data-drupal-link-system-path="node/4907">Information about ELFT</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/health-professionals" class="menu-item-link" data-drupal-link-system-path="node/4908">Health professionals</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/get-involved" class="menu-item-link" data-drupal-link-system-path="node/4909">Get involved</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/contact-us" class="menu-item-link" data-drupal-link-system-path="node/5430">Contact us</a> </li> </ul> </nav> </div> <span id="nav-opener" class="button" tabindex="0"> <span id="main-menu-toggle">Menu</span> </span> <!-- The sidebar menu--> <div id="main-menu-sidebar"> <div id="close-mobile-item"> Menu <button class="close-menu-btn" aria-label=Close></button> </div> <nav role="navigation" aria-label="block-bbd-classy-main-menu-menu" id="block-bbd-classy-main-menu"> <h2 class="visually-hidden" id="block-bbd-classy-main-menu-menu" class="visually-hidden block-title" id="block-bbd-classy-main-menu-menu">Main navigation</h2> <ul class="menu main-megamenu"> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/" class="menu-item-link" data-drupal-link-system-path="&lt;front&gt;">Home</a> </li> <li class="menu-item menu-item--collapsed menu-item--active-trail menu-item-top"> <a href="/service-users-and-carers" class="menu-item-link active is-active" data-drupal-link-system-path="node/4905" aria-current="page">Service users and carers</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/working-for-us" class="menu-item-link" data-drupal-link-system-path="node/4906">Working for us</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/information-about-elft" class="menu-item-link" data-drupal-link-system-path="node/4907">Information about ELFT</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/health-professionals" class="menu-item-link" data-drupal-link-system-path="node/4908">Health professionals</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/get-involved" class="menu-item-link" data-drupal-link-system-path="node/4909">Get involved</a> </li> <li class="menu-item menu-item--collapsed menu-item-top"> <a href="/contact-us" class="menu-item-link" data-drupal-link-system-path="node/5430">Contact us</a> </li> </ul> </nav> </div> </header> <section id="page" class=" clearfix"> <div class="region region-help"> <div class="js-feature-block header-js-feature block block-bigbluedoor-js-feature" id="block-javascriptfeature"> <div class="block-content"> <div id="js-popup-wrapper"><div class="js-popup"><div class="js-popup-content"><p>Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. We no longer support Internet Explorer 11.</p> </div> </div> </div> </div> </div> <div id="block-bbd-classy-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="block-content"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/">Home</a> </li> <li> Service users and carers </li> </ol> </nav> </div> </div> <div data-drupal-messages-fallback class="hidden"></div> </div> <div id="main-content" class="content-wrap"> <div id="content-main-wrapper" class="outer-wrapper clearfix"> <div class="region region-content"> <div id="block-bbd-classy-mainpagecontentwithsidebar" class="main-content-sidebar-blockblock-systemblock-system-main-block block block-bigbluedoor-blocks block-bigbluedoor-blocks-main-content-sidebar"> <div class="block-content"> <article data-history-node-id="4905" about="/service-users-and-carers" class="node node--type-landing-page node--view-mode-full"> <div class="node__content"> <div class="node-title-field-wrapper extra-field-wrapper field field--name-extra-field-bigbluedoor-extra-field-content-node-title field--type-extra-field field--label-hidden field__item"><h1 class="node-title-field node-hide-title">Service users and carers</h1> </div> <div class="field field--name-field-header-section field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor block-bg-nhs-green block-shape-shape-2 text-alignment-left paragraph paragraph--type--paragraph-header-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="content-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h1>Service users and carers</h1> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Service user and carer information including the services we provide, boroughs where we provide care and where services can be found.&nbsp;&nbsp;</p> </div> </div> <div class="picture-section"> </div> </div> </div> </div> </div> <div class="field field--name-field-content-sections field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--two-column-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="field field--name-field-items field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor paragraph-with-icon paragraph paragraph--type--two-column-item clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-search" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Our services</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Use this section to find details of all the services we provide, including contact details and conditions treated.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph-with-icon paragraph paragraph--type--two-column-item clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/information-visitors" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Information for Visitors</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>The latest guidance and updates for visitors to our services.</p> </div> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--paragraph-spacer clearfix paragraph--view-mode--default" style="height: 20px;"> <div class="paragraph-inner-holder inner-wrapper"> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h2>Key services</h2> </div> <div class="field field--name-field-three-column-card field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/contact-us/contact-carers-leads" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Carers information</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Information and resources for carers.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/child-health" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Child health</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Information and resources to help keep children safe and healthy.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/mental-health-campaigns" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Mental Health Campaigns</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Information to help look after your mental health and support the mental health of others.</p> </div> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--three-column-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="field field--name-field-three-column-card field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/information-about-elft/safeguarding-vulnerable-people/domestic-abuse-help-available" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Domestic abuse - support available</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Help and support available to anyone experiencing domestic abuse.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-search" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>List of all services</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Find all healthcare services provided by the Trust.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/support-armed-forces-communities" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Support for Armed Forces Veterans</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Our commitment to supporting armed forces veterans, from healthcare to employment opportunities.</p> </div> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--three-column-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="field field--name-field-three-column-card field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="https://www.elft.nhs.uk/end-life-care" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>End of Life Care</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>How we will support you and your family at the end of their life</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/cost-living" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Cost of Living Crisis Support</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>The current cost of living crisis is having a significant impact on the lives of millions throughout the United Kingdom, and beyond.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="https://www.elft.nhs.uk/mental-health-units-use-force-act-2018" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Mental Health Units Use of Force Act 2018</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>Every individual has the right to be treated with dignity and kindness in our care.</p> </div> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--three-column-panel clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <div class="field field--name-field-three-column-card field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/eating-disorders-awareness" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Eating Disorders Awareness</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>This page aims to provide information and resources about disordered eating to increase awareness and reduce stigma.</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="https://www.elft.nhs.uk/service-users-and-carers/safety-elft" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>Safety in ELFT</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>The safety of patients, service users, carers and our staff underpins everything we do.&nbsp;</p> </div> </div></a> </div> </div> </div> <div class="field__item"> <div class="has-anchor paragraph paragraph--type--three-column-card clearfix paragraph--view-mode--default"> <div class="paragraph-inner-holder inner-wrapper"> <a href="/service-users-and-carers/north-east-london-nel-collaboratives" class="field-group-link"> <div class="text-wrapper"> <div class="field field--name-field-title field--type-string field--label-hidden field__item"><h3>North East London (NEL) Collaboratives</h3> </div> <div class="clearfix text-formatted field field--name-field-body field--type-text-with-summary field--label-hidden field__item"><p>The NHS faces significant challenges including rising demand for services, workforce and funding challenges. Our is to work in partnership to try to address these issues together.</p> </div> </div></a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-related-content field--type-entity-reference field--label-above"> <div class="field__label">Related content</div> <div class="field__items"> <div class="field__item"> <article data-history-node-id="7032" about="/service-users-and-carers/your-feedback-matters" typeof="schema:WebPage" class="node node--type-page node--view-mode-teaser"> <span property="schema:name" content="Your feedback matters" class="rdf-meta hidden"></span> <div class="node__content"> <div class="title-field-wrapper extra-field-wrapper field field--name-extra-field-bigbluedoor-extra-field-content-title-link field--type-extra-field field--label-hidden field__item"><h3 class="title-field"><a href="/service-users-and-carers/your-feedback-matters" hreflang="en">Your feedback matters</a></h3> </div> <div class="field 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