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.kt-inside-inner-col:before{opacity:0.3;}.kadence-column4503ed-28{position:relative;}@media all and (max-width: 1024px){.kadence-column4503ed-28 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column4503ed-28 > .kt-inside-inner-col{flex-direction:column;}}</style> <div class="wp-block-kadence-column kadence-column4503ed-28"><div class="kt-inside-inner-col"> <div class="wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-layout-1 wp-block-group-is-layout-flex"><div class="widget widget_maxmegamenu"><div id="mega-menu-wrap-primary" class="mega-menu-wrap"><div class="mega-menu-toggle"><div class="mega-toggle-blocks-left"></div><div class="mega-toggle-blocks-center"></div><div class="mega-toggle-blocks-right"><div class='mega-toggle-block mega-menu-toggle-block mega-toggle-block-1' id='mega-toggle-block-1' tabindex='0'><span class='mega-toggle-label' role='button' aria-expanded='false'><span class='mega-toggle-label-closed'>MENU</span><span class='mega-toggle-label-open'>MENU</span></span></div></div></div><ul id="mega-menu-primary" class="mega-menu max-mega-menu mega-menu-horizontal mega-no-js" data-event="hover_intent" data-effect="fade_up" data-effect-speed="200" data-effect-mobile="disabled" data-effect-speed-mobile="0" data-panel-width="body" data-panel-inner-width=".et_pb_row" data-mobile-force-width="false" data-second-click="go" data-document-click="collapse" data-vertical-behaviour="standard" data-breakpoint="600" data-unbind="true" data-mobile-state="collapse_all" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-current-page-ancestor mega-current-menu-ancestor mega-current-menu-parent mega-current-page-parent mega-current_page_parent mega-current_page_ancestor mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-1740' id='mega-menu-item-1740'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/" aria-haspopup="true" aria-expanded="false" tabindex="0">About<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-1740-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-6' id='mega-menu-1740-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-26' id='mega-menu-item-custom_html-26'><div class="textwidget custom-html-widget"><h2> What Guides Student Life </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-current-menu-item mega-page_item mega-page-item-1635 mega-current_page_item mega-menu-item-1741' id='mega-menu-item-1741'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/mission-vision/" aria-current="page">Mission, vision & values</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-9041' id='mega-menu-item-9041'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/student-life-organizational-chart/">Student Life organizational chart</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-9292' id='mega-menu-item-9292'><a target="_blank" class="mega-menu-link" href="http://blogs.studentlife.utoronto.ca/annualreport/">Student Life Strategic Plan & Annual Report</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1647' id='mega-menu-item-1647'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/how-students-help-guide-us/">How students help guide us</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1646' id='mega-menu-item-1646'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/coss/">The Council of Student Services (COSS)</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-6' id='mega-menu-1740-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-27' id='mega-menu-item-custom_html-27'><div class="textwidget custom-html-widget"><h2> DOING BUSINESS WITH STUDENT LIFE </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5195' id='mega-menu-item-5195'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/request-a-workshop-with-student-life/">Collaborate with Student Life</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5274' id='mega-menu-item-5274'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/concern/">Submit a compliment, comment or concern</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1648' id='mega-menu-item-1648'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/submit-a-communications-request/">Submit a communications request</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1649' id='mega-menu-item-1649'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/submit-an-assessment-request/">Submit an assessment request</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1650' id='mega-menu-item-1650'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/contacts-for-the-cao/">Contacts for the CAO</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-disable-link mega-menu-item-5537' id='mega-menu-item-5537'><a class="mega-menu-link" tabindex="0" aria-haspopup="true" aria-expanded="false" role="button">Departments<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-5537-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-5537-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-31' id='mega-menu-item-custom_html-31'><div class="textwidget custom-html-widget"><h2>Locations</h2></div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-32' id='mega-menu-item-custom_html-32'><div class="textwidget custom-html-widget">The Division of Student Life is located in several locations across the St. George campus.</div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-35' id='mega-menu-item-custom_html-35'><div class="textwidget custom-html-widget"><iframe title="Map to the Dvision of Student Life" aria-labelledby="mega-menu-item-custom_html-32" role="application" aria-hidden="true" src="https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d11545.168943821136!2d-79.3956564!3d43.6628917!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x8d1d9bb6765a76f7!2sUniversity%20of%20Toronto%20-%20St.%20George%20Campus!5e0!3m2!1sen!2sca!4v1576417471890!5m2!1sen!2sca" width="100%" height="150" frameborder="0" style="border:0;" allowfullscreen=""></iframe></div></li> </ul> </li><li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-5537-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-37' id='mega-menu-item-custom_html-37'><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-36' id='mega-menu-item-custom_html-36'><div class="textwidget custom-html-widget"><p role="heading" class="heading3"> THE STUDENT LIFE ESCALATION PROCESS </p> <p>If you have a concern about a student service located on the St. George Campus, your first step is to talk to the <a href="/concern/" title="Contact the director of the service">Director of the service</a>.</p> <p>If your concern has not been resolved after taking this step, your second step should be to contact the <a href="/concern/" title="Contact the executive or senior director of the service">Executive/Senior Director of the service</a>.</p></div></li> </ul> </li><li class='mega-menu-column mega-menu-columns-2-of-12' id='mega-menu-5537-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-33' id='mega-menu-item-custom_html-33'><div class="textwidget custom-html-widget"><h2> Departments </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1656' id='mega-menu-item-1656'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/accessibility-services/">Accessibility Services</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1657' id='mega-menu-item-1657'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/career-exploration-education/">Career Exploration & Education</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1659' id='mega-menu-item-1659'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/centre-for-community-partnerships/">Centre for Community Partnerships</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-8952' id='mega-menu-item-8952'><a target="_blank" class="mega-menu-link" href="https://internationalexperience.utoronto.ca">Centre for International Experience</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1655' id='mega-menu-item-1655'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/centre-for-learning-strategy-support/">Centre for Learning Strategy Support</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1660' id='mega-menu-item-1660'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/clubs-leadership-development/">Clubs & Leadership Development</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1663' id='mega-menu-item-1663'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/first-nations-house/">First Nations House</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-2-of-12' id='mega-menu-5537-0-3'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-34' id='mega-menu-item-custom_html-34'><div class="textwidget custom-html-widget"><p>  <br />   </p></div></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-1877' id='mega-menu-item-1877'><a class="mega-menu-link" href="/program/gradlife/">Gradlife</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1661' id='mega-menu-item-1661'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/health-wellness/">Health & Wellness</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1662' id='mega-menu-item-1662'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/housing/">Housing</a></li><li class='mega-menu-item 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href="https://studentlife.utoronto.ca/about/">About</a></span> > <span class="breadcrumb_last" aria-current="page"><strong>Mission, vision & values</strong></span></span> </nav> </div> <h1>Mission, vision & values</h1> <article class="post-1635 page type-page status-publish hentry" id="post-1635"> <div class="entry-content"> <h2>Our mission</h2> <p>To enrich the university experience for and with students by fostering learning, growth, connection, communities and support.</p> <h2>Our vision</h2> <p>That every student finds a sense of belonging, realizes their potential and flourishes on their journey at the University of Toronto and beyond.</p> <h2>Our values</h2> <p>These values ground our work and interactions, acting as decision-making principles to guide our planning, assessment and accountability. These values inform our work with students, our partners and with one another.</p> <p><strong>EQUITY, DIVERSITY, INCLUSION, ACCESS AND BELONGING</strong></p> <p>Address attitudinal and systemic barriers that draw on anti-oppression, anti-racism (including, but not limited to, anti-Black, anti-Asian and anti-Indigenous racism), inclusive and universal design, intersectionality, and interculturality frameworks to increase equity, inclusion, access, justice, and a sense of belonging, as well as deepen understanding of diversity.</p> <p><strong>INDIGENOUS KNOWLEDGE, TRUTH AND RECONCILIATION</strong></p> <p>Incorporate Indigenous knowledges and approaches into our work, including responding to Wecheehetowin (U of T’s Response to the Truth and Reconciliation Commission of Canada), guided by Indigenous voices, centering relationship-building and drawing on anti-colonial frameworks.</p> <p><strong>CENTERING HEALTH AND WELL-BEING</strong></p> <p>Intentionally and proactively center health and well-being by considering the whole individual’s experience, exemplifying empathy, highlighting culturally responsive pathways to care, and building individual, community, and institutional capacity to support well-being.</p> <p><strong>RELATIONSHIP AND COMMUNITY</strong></p> <p>Build intentional and meaningful relationships with students and campus partners, to support a vibrant campus community where people feel a sense of belonging, and share empathy, respect, care, and compassion.</p> <p><strong>LIFE-LONG, LIFE-WIDE LEARNING AND GROWTH</strong></p> <p>Support holistic learning and development by working with students and campus partners to provide opportunities and support to achieve personal, academic, and career goals, and to instill passion and skills for continual exploration, learning, and growth.</p> <p><strong>RESPONSIVE ORGANIZATION</strong></p> <p>Proactively respond and be adaptable to evolving trends, priorities, and student-centric needs that draw on assessment, data, research, and community consultation to improve our work, planning, practice, hiring, and training. 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