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class="kt-inside-inner-col"> <div class="wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-layout-1 wp-block-group-is-layout-flex"><div class="widget widget_maxmegamenu"><div id="mega-menu-wrap-primary" class="mega-menu-wrap"><div class="mega-menu-toggle"><div class="mega-toggle-blocks-left"></div><div class="mega-toggle-blocks-center"></div><div class="mega-toggle-blocks-right"><div class='mega-toggle-block mega-menu-toggle-block mega-toggle-block-1' id='mega-toggle-block-1' tabindex='0'><span class='mega-toggle-label' role='button' aria-expanded='false'><span class='mega-toggle-label-closed'>MENU</span><span class='mega-toggle-label-open'>MENU</span></span></div></div></div><ul id="mega-menu-primary" class="mega-menu max-mega-menu mega-menu-horizontal mega-no-js" data-event="hover_intent" data-effect="fade_up" data-effect-speed="200" data-effect-mobile="disabled" data-effect-speed-mobile="0" data-panel-width="body" data-panel-inner-width=".et_pb_row" data-mobile-force-width="false" data-second-click="go" data-document-click="collapse" data-vertical-behaviour="standard" data-breakpoint="600" data-unbind="true" data-mobile-state="collapse_all" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-1740' id='mega-menu-item-1740'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/" aria-haspopup="true" aria-expanded="false" tabindex="0">About<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-1740-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-6' id='mega-menu-1740-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-26' id='mega-menu-item-custom_html-26'><div class="textwidget custom-html-widget"><h2> What Guides Student Life </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1741' id='mega-menu-item-1741'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/mission-vision/">Mission, vision & values</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-9041' id='mega-menu-item-9041'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/student-life-organizational-chart/">Student Life organizational chart</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-9292' id='mega-menu-item-9292'><a target="_blank" class="mega-menu-link" href="http://blogs.studentlife.utoronto.ca/annualreport/">Student Life Strategic Plan & Annual Report</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1647' id='mega-menu-item-1647'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/how-students-help-guide-us/">How students help guide us</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1646' id='mega-menu-item-1646'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/coss/">The Council of Student Services (COSS)</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-6' id='mega-menu-1740-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-27' id='mega-menu-item-custom_html-27'><div class="textwidget custom-html-widget"><h2> DOING BUSINESS WITH STUDENT LIFE </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5195' id='mega-menu-item-5195'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/request-a-workshop-with-student-life/">Collaborate with Student Life</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-5274' id='mega-menu-item-5274'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/concern/">Submit a compliment, comment or concern</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1648' id='mega-menu-item-1648'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/submit-a-communications-request/">Submit a communications request</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1649' id='mega-menu-item-1649'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/submit-an-assessment-request/">Submit an assessment request</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-1650' id='mega-menu-item-1650'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/about/contacts-for-the-cao/">Contacts for the CAO</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-disable-link mega-menu-item-5537' id='mega-menu-item-5537'><a class="mega-menu-link" tabindex="0" aria-haspopup="true" aria-expanded="false" role="button">Departments<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-5537-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-5537-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-31' id='mega-menu-item-custom_html-31'><div class="textwidget custom-html-widget"><h2>Locations</h2></div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-32' id='mega-menu-item-custom_html-32'><div class="textwidget custom-html-widget">The Division of Student Life is located in several locations across the St. George campus.</div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-35' id='mega-menu-item-custom_html-35'><div class="textwidget custom-html-widget"><iframe title="Map to the Dvision of Student Life" aria-labelledby="mega-menu-item-custom_html-32" role="application" aria-hidden="true" src="https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d11545.168943821136!2d-79.3956564!3d43.6628917!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x8d1d9bb6765a76f7!2sUniversity%20of%20Toronto%20-%20St.%20George%20Campus!5e0!3m2!1sen!2sca!4v1576417471890!5m2!1sen!2sca" width="100%" height="150" frameborder="0" style="border:0;" allowfullscreen=""></iframe></div></li> </ul> </li><li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-5537-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-37' id='mega-menu-item-custom_html-37'><div class="textwidget custom-html-widget"></div></li><li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-36' id='mega-menu-item-custom_html-36'><div class="textwidget custom-html-widget"><p role="heading" class="heading3"> THE STUDENT LIFE ESCALATION PROCESS </p> <p>If you have a concern about a student service located on the St. George Campus, your first step is to talk to the <a href="/concern/" title="Contact the director of the service">Director of the service</a>.</p> <p>If your concern has not been resolved after taking this step, your second step should be to contact the <a href="/concern/" title="Contact the executive or senior director of the service">Executive/Senior Director of the service</a>.</p></div></li> </ul> </li><li class='mega-menu-column mega-menu-columns-2-of-12' id='mega-menu-5537-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_custom_html mega-menu-item-custom_html-33' id='mega-menu-item-custom_html-33'><div class="textwidget custom-html-widget"><h2> Departments </h2></div></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1656' id='mega-menu-item-1656'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/accessibility-services/">Accessibility Services</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1657' id='mega-menu-item-1657'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/career-exploration-education/">Career Exploration & Education</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1659' id='mega-menu-item-1659'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/centre-for-community-partnerships/">Centre for Community Partnerships</a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-8952' id='mega-menu-item-8952'><a target="_blank" class="mega-menu-link" href="https://internationalexperience.utoronto.ca">Centre for International Experience</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1655' id='mega-menu-item-1655'><a class="mega-menu-link" href="https://studentlife.utoronto.ca/department/centre-for-learning-strategy-support/">Centre for Learning Strategy Support</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-department mega-menu-item-1660' id='mega-menu-item-1660'><a class="mega-menu-link" 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class="breadcrumb_last" aria-current="page"><strong>Student Life News</strong></span></span> </nav> </div> <div class="heading-rectangles"> <div class="heading-title highlight-border-color"> <h1><span>Student Life News</span></h1> </div> <div class="heading-image" style="line-height: 0; background-size: cover; background-image: url(https://studentlife.utoronto.ca/wp-content/uploads/studentlifenews-noborder.jpg);"> </div> </div> <article class="post-109 page type-page status-publish hentry" id="post-109"> <div class="entry-content"> <div class="kb-row-layout-wrap kb-row-layout-id109_650b3c-8d alignnone wp-block-kadence-rowlayout"><div class="kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top"> <div class="wp-block-kadence-column kadence-column109_193920-70"><div class="kt-inside-inner-col"><form data-sf-form-id='2106' data-is-rtl='0' data-maintain-state='' 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class="sf-input-radio" type="radio" value="354" name="_sfm_dept-news[]" id="sf-input-228991edb39bcac2d2ab7f8b012eeebc"><label class="sf-label-radio" for="sf-input-228991edb39bcac2d2ab7f8b012eeebc">Career Exploration & Education</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="355" name="_sfm_dept-news[]" id="sf-input-8a0b9e1071329d4589e39a4b305f2437"><label class="sf-label-radio" for="sf-input-8a0b9e1071329d4589e39a4b305f2437">Centre for International Experience</label></li><li class="sf-level-0 sf-option-active" data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="352" name="_sfm_dept-news[]" checked="checked" id="sf-input-40390db1fb2dfcfd2a882d9ced11a724"><label class="sf-label-radio" for="sf-input-40390db1fb2dfcfd2a882d9ced11a724">Centre for Learning Strategy Support</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="357" name="_sfm_dept-news[]" id="sf-input-864303d7d231d2acdc558f6569df8f7d"><label class="sf-label-radio" for="sf-input-864303d7d231d2acdc558f6569df8f7d">Clubs & Leadership Development</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="360" name="_sfm_dept-news[]" id="sf-input-31b4a28bb08403bb0135b74ccd32f612"><label class="sf-label-radio" for="sf-input-31b4a28bb08403bb0135b74ccd32f612">First Nations House</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="358" name="_sfm_dept-news[]" id="sf-input-128dd54624e53192f0a2b14d7c5009ae"><label class="sf-label-radio" for="sf-input-128dd54624e53192f0a2b14d7c5009ae">Health & Wellness</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="359" name="_sfm_dept-news[]" id="sf-input-893dc45fbeb37f92893395b909a900b3"><label class="sf-label-radio" for="sf-input-893dc45fbeb37f92893395b909a900b3">Housing</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="361" name="_sfm_dept-news[]" id="sf-input-c1011ab2ec376c31f80803aff9ed6db1"><label class="sf-label-radio" for="sf-input-c1011ab2ec376c31f80803aff9ed6db1">Mentorship & Peer Programs</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="362" name="_sfm_dept-news[]" id="sf-input-0265b1a20a538ef6b26b94850f70481c"><label class="sf-label-radio" for="sf-input-0265b1a20a538ef6b26b94850f70481c">Multi-Faith Centre</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="363" name="_sfm_dept-news[]" id="sf-input-9e35e73e4c33eb03cc6a8519c6824788"><label class="sf-label-radio" for="sf-input-9e35e73e4c33eb03cc6a8519c6824788">Orientation, Transition & Engagement</label></li><li class="sf-level-0 " data-sf-count="-1" data-sf-depth="0"><input class="sf-input-radio" type="radio" value="4165" name="_sfm_dept-news[]" id="sf-input-cee4a22d6f8b44466e47edf69dc2d31f"><label class="sf-label-radio" for="sf-input-cee4a22d6f8b44466e47edf69dc2d31f">TCard Services</label></li> </ul> </li><li class="sf-field-reset" data-sf-field-name="reset" data-sf-field-type="reset" data-sf-field-input-type="link"><a href="#" class="search-filter-reset" data-search-form-id="2106" data-sf-submit-form="always">Clear</a></li></ul></form> </div></div> <div class="wp-block-kadence-column kadence-column109_2760bf-9d"><div class="kt-inside-inner-col"><div class="kb-row-layout-wrap kb-row-layout-id109_2efe7b-b6 alignnone wp-block-kadence-rowlayout"><div class="kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-right-golden kt-row-valign-middle"> <div class="wp-block-kadence-column kadence-column109_c18b05-6d"><div class="kt-inside-inner-col"> <figure class="wp-block-image size-full is-resized"><img decoding="async" width="419" height="353" src="https://studentlife.utoronto.ca/wp-content/uploads/icon-news.jpg" alt="news icon" class="wp-image-7390" style="width:90px;height:auto" srcset="https://studentlife.utoronto.ca/wp-content/uploads/icon-news.jpg 419w, https://studentlife.utoronto.ca/wp-content/uploads/icon-news-300x253.jpg 300w" sizes="(max-width: 419px) 100vw, 419px" /></figure> </div></div> <div class="wp-block-kadence-column kadence-column109_025a86-8f"><div class="kt-inside-inner-col"> <p><strong>Subscribe to one or more</strong><br><strong>of our many <a href="/student-life-newsletters/">newsletters</a> today!</strong></p> </div></div> </div></div> <div class="search-filter-results" id="search-filter-results-2106"> <div class='search-filter-results-list'> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/u-of-t-launches-verified-tutor-database/">U of T launches verified tutor database</a></h2> <p><br /><p>Posted on November 5, 2024 By Sarah Ryeland-Etienne On November 1, a new database of trained tutors became available to students on the St. George campus.Part of the U of T Tutor Training Program (UT3), the database is supported by Nimbus Learning to connect students looking for tutors with specially trained peers. “University can be […]</p> </p> <p><small>November 5, 2024</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/introducing-the-centre-for-learning-strategy-support/">Introducing the Centre for Learning Strategy Support</a></h2> <p><br /><p>Posted on May 1, 2024 By Sarah Ryeland-Etienne Academic Success has changed its name to the Centre for Learning Strategy Support (CLSS), effective May 1, 2024. While the name is new, the work will remain the same. Students can continue to meet with Learning Strategists and trained peers dedicated to helping them enhance their approach […]</p> </p> <p><small>April 26, 2024</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/getting-here-getting-involved-more-stories-from-international-students-like-you/">Getting here, getting involved—and more stories from international students just like you!</a></h2> <p><br /><p>Posted August 15, 2022 By Kirsty Clarke If you’re new to university life in Canada, check out “International Students: Stories and Strategies for Academic Success in Postsecondary Education,” a rich new e-book featuring tips and insights for international students. Accessibly written and brimming with warmth, humour and personal stories, this e-book is a resource for […]</p> </p> <p><small>August 15, 2022</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/students-find-community-online-and-irl-in-night-against-procrastination-hybrid-event/">Students find community online and IRL in Night Against Procrastination hybrid event</a></h2> <p><br /><p>Posted on April 29, 2022 By Kirsty Clarke On March 31, Academic Success hosted a successful Night Against Procrastination for the second time. This was the first one at U of T to combine virtual and in-person events (last Fall the event was entirely online), and students participated with enthusiasm. Events included skill-building workshops, focusing […]</p> </p> <p><small>April 29, 2022</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/exam-ready-in-10-steps/">Exam Ready in 10 steps</a></h2> <p><br /><p>Exam season can be stressful, but we’re here to help. Check out these 10 ways to feel academically prepared and physically well this year. Updated November 7, 2024By Sarah Ryeland Etienne 1. Stay nourished Eating healthy foods can help you tackle hard tasks, improve mental performance and stay energized. Drink lots of water, eat breakfast, […]</p> </p> <p><small>November 15, 2021</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/new-programs-teaching-students-how-to-learn-at-university-are-hitting-the-mark-for-students/">New programs teaching students how to learn at university are hitting the mark for students</a></h2> <p><br /><p>Posted November 2, 2021 By Kirsty Clarke Although most students arrive at U of T with strong academic skills, university life can bring unexpected changes and challenges. Some students feel unprepared for the rigors of academic study, and seek assistance in addressing their concerns and building their skills. The Academic Resilience Team of Rahul Bhat […]</p> </p> <p><small>November 2, 2021</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/new-academic-peer-service-helps-students-succeed-at-u-of-t/">New academic peer service helps students succeed at U of T</a></h2> <p><br /><p>Posted August 6, 2021 By Kirsty Clarke Academic Success now offers peer mentor appointments, with personalized academic support, to all undergraduate and graduate students. Because it’s student peers providing the service, they can relate to where callers are in the learning process—they’ve been there, they know. In a welcoming and nonjudgmental environment, peer mentors can […]</p> </p> <p><small>August 6, 2021</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/how-to-succeed-at-online-learning/">How to succeed at online learning</a></h2> <p><br /><p>Posted August 25, 2020 By Samantha Lizardo Learning online may take some time to adjust to, but there are lots of strategies and resources to help you achieve your learning goals this year. Here are 5 tips to help you succeed at online learning: Set up your workspace Your environment can have a big impact […]</p> </p> <p><small>August 25, 2020</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/what-you-need-to-know-if-you-are-taking-courses-from-a-location-outside-the-greater-toronto-area-gta/">What you need to know if you are taking courses from a location outside the greater Toronto area (GTA) </a></h2> <p><br /><p>Posted June 9, 2020 Article provided by Academic & Collaborative Technologies @ U of T We know that many of you will be outside the GTA time zone taking your summer courses, and maybe even your fall courses. This quick guide should help you navigate some of the common issues you may experience. Your home […]</p> </p> <p><small>June 9, 2020</small></p> <hr /> </div> <div class='search-filter-result-item'> <h2><a href="https://studentlife.utoronto.ca/news/how-to-succeed-at-u-of-t/">How to succeed at U of T</a></h2> <p><br /><p>The Study Smart: How to Succeed at U of T conference was held on February 8, 2020 at the Multi-Faith Centre. Students gathered with alumni and staff to share learning strategies, and experiences of failure, success and resilience. 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