CINXE.COM

Adobe - Contact Adobe

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="EN"><!-- InstanceBegin template="/Templates/no-pocket.dwt" codeOutsideHTMLIsLocked="true" --> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.adobe.com:80/aboutadobe/contact.html","20100115134520","https://web.archive.org/","web","/_static/", "1263563120"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="Content-Language" content="en-us"/> <meta name="robots" content="noodp"/> <!-- InstanceParam name="locale" type="text" value="en_us" --> <!-- InstanceParam name="globalnav" type="boolean" value="true" --> <!-- InstanceParam name="globalfooter" type="boolean" value="true" --> <!-- InstanceParam name="header" type="boolean" value="true" --> <!-- InstanceParam name="modules" type="text" value="tab,treesection,dropdown,sifr" --> <!-- InstanceParam name="identity" type="text" value="adobe" --> <!-- Shell Template Revision: 1.20 --> <!-- No Pocket Template Revision: 1.16 --> <!-- InstanceBeginEditable name="doctitle" --> <title>Adobe - Contact Adobe</title> <!-- InstanceEndEditable --> <link rel="icon" href="/web/20100115134520im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/> <link rel="shortcut icon" href="/web/20100115134520im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/> <!--[if gte IE 5 & lt IE 8]> <script type="text/javascript" src="http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/style-nurse.js"></script> <![endif]--> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20100115134520cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen.css" media="screen"/> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20100115134520cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/print.css" media="print"/> <link type="text/css" rel="stylesheet" href="https://web.archive.org/web/20100115134520cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen/no-pocket.css"/> <!--[if IE 6]> <script type="text/jscript">try{document.execCommand("BackgroundImageCache", false, true);} catch(e) {};</script> <![endif]--> <script type="text/javascript" src="https://web.archive.org/web/20100115134520js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/prototype.js"></script> <script id="adobe" type="text/javascript" src="/web/20100115134520js_/http://www.adobe.com/ubi/template/identity/adobe.js"></script> <script type="text/javascript"> adobe.use("adobe.Cookie"); </script> <script type="text/javascript" src="/web/20100115134520js_/http://www.adobe.com/ubi/template/identity/adobe/global.js"></script> <link rel="stylesheet" href="/web/20100115134520cs_/http://www.adobe.com/ubi/template/identity/adobe/screen/gnav.black.css" media="screen"/> <script type="text/javascript"> adobe.use("adobe.Loader"); adobe.use("adobe.hostEnv"); adobe.use("adobe.SelectFix"); adobe.use("adobe.u"); adobe.use("adobe.u.input"); getSearchParams = adobe.u.getSearchParam; adobe.Loader.requireAsset("/lib/com.adobe/module/SearchBuddy.js"); document.observe('dom:loaded', function() { new SearchBuddy(); }); document.observe("dom:loaded", function() { var greeting = document.getElementById('greeting'), screenName = document.getElementById('screenName'), accountLink = document.getElementById('account'), signout = document.getElementById('signout'); if(greeting && signout && screenName) { var screenNameValue = adobe.Cookie.get("SCREENNAME"), rememberMe = adobe.Cookie.get('RMID'), authenticAdobeId = adobe.Cookie.get('AUID'); if(screenNameValue) { screenName.innerHTML = screenNameValue; } if(rememberMe) { greeting.style.display=""; accountLink.style.backgroundImage = ""; } if(authenticAdobeId) { greeting.style.display=""; signout.style.display=""; accountLink.style.backgroundImage = ""; } } var n = $("search-input"); var f = n.getAttribute("title"); n.autoFill(f); }); </script> <link rel="stylesheet" href="https://web.archive.org/web/20100115134520cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/css/sIFR-screen.css" media="screen"/> <link rel="stylesheet" href="https://web.archive.org/web/20100115134520cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/css/sIFR-print.css" media="print"/> <link rel="stylesheet" href="/web/20100115134520cs_/http://www.adobe.com/ubi/template/identity/adobe/screen/content-header.sifr.css" media="screen"/> <script type="text/javascript" src="https://web.archive.org/web/20100115134520js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/js/source/sifr.js"></script> <script type="text/javascript"> var myriad_semi_bold = { src: "https://web.archive.org/web/20100115134520/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/flash/myriad-semi-bold.latin.swf" } sIFR.activate(myriad_semi_bold); sIFR.replace(myriad_semi_bold, { selector: "#brand-label, #content-header>h1", wmode: "transparent", css: [".sIFR-root { "+ "font-size: 30px;"+ "font-weight: normal;"+ "text-transform: "+"none"+";"+ "color: #FFFFFF; }"] }); </script> <script type="text/javascript"> adobe.link("adobe/TabNav/tabZen.css", { media: "screen" }); adobe.link("adobe/TabNav.js"); Event.observe(window, "load", function() { $$(".dyn-tabsection").collect(function(tab) { return adobe.TabNav.FromDom(tab, { readQuery: true }); }).invoke("update"); }); </script> <script type="text/javascript" src="/web/20100115134520js_/http://www.adobe.com/ubi/template/identity/adobe/Tree.js"></script> <script type="text/javascript"> adobe.link("adobe/Tree/treesection/screen.css", {media: "screen"}); adobe.link("adobe/Tree/treesection/print.css", {media: "print"}); document.observe("dom:loaded", function() { $$(".dyn-treesection").collect(function(el) { return new adobe.Tree(el, { style_uninitialized: "dyn-treesection", style_initialized: "treesection", select_button: ".tree-button" }, { toggle_all: "Alt+click to show/hide all features" }); }); }); </script> <!-- InstanceBeginEditable name="head" --> <script type="text/javascript" src="/web/20100115134520js_/http://www.adobe.com/lib/com.liveperson/mtagconfig.js"></script> <script type="text/javascript" src="/web/20100115134520js_/http://www.adobe.com/lib/com.liveperson/lpcheckwaittime.js"></script> <script type="text/javascript"> /* initiatlize the LP object with the following parameters: @server @site id @skill @refresh rate (in seconds) - set to 0 if you don't need refresh @callback - the method to call with the wait time data */ //For the dynamic buttons, we have to wait till the buttons are ready, so we don't initiate the request to the server yet var notifierDynamicHTMLBT = new lpWaitTimeNotifier('sales.liveperson.net', '8117095', 'Sales', 0, handleWaitMsgDynamicHTMLBt); //*HTML dynamic button override lpMTagConfig.db2 = new Object(); lpMTagConfig.db2.dbStateChange = function (btname, state){ //wait till the internal div is created setTimeout(function(){notifierDynamicHTMLBT.lpRegisterWaitListener();},500); return true; } /* Callback implementation that would show wait time. The method should expect the following parameters: @avgWait - total average wait time, in SECONDS @estimatedPlaceInQueue - estimated place in queue @status - service status. 0=service available. Any other number means service unavailable */ function handleWaitMsgDynamicHTMLBt(avgWait, estimatedPlaceInQueue, status) { if(document.getElementById("lpwaitTimeMsg") != null){ //NOTE: we show the message in a div that exists in the button! document.getElementById("lpwaitTimeMsg").innerHTML = parseTime(avgWait, status); } } /* Helper Function Returns simple message based on avgWait */ function parseTime( avgWait, status){ var waitMsg = ""; avgWait = avgWait + 60; try{ if (avgWait==60) { var waitMsg = "1&nbsp;MINUTE."; } else { var waitMsg = Math.ceil(avgWait / 60) + "&nbsp;MINUTES."; } } catch(e){} return waitMsg; } </script> <!-- InstanceEndEditable --> </head> <body> <!--googleoff: all--><a href="/web/20100115134520/http://www.adobe.com/help/accessibility.html" tabindex="1" id="accesslink">Accessibility</a><!--googleon: all--> <!--googleoff: index--> <!--$Revision: 1.101.4.2 $--> <form id="globalnav-search" class="en" name="globalnav-search" method="get" action="/web/20100115134520/http://www.adobe.com/go/gnav_search" accept-charset="utf-8"> <dl id="globalnav" class="clear-after"> <dt id="adobe-logo"><a href="/web/20100115134520/http://www.adobe.com/go/gn_home_logo"><img id="adobe-logo-lq" src="/web/20100115134520im_/http://www.adobe.com/ubi/globalnav/include/adobe-lq.png" alt="Adobe" width="43" height="72"/><img id="adobe-logo-hq" src="/web/20100115134520im_/http://www.adobe.com/ubi/globalnav/include/adobe-hq.png" alt="Adobe" width="55" height="67"/></a></dt> <dd id="site-search"> <input type="hidden" name="loc" value="en_us"/> <input title="Search Adobe.com..." type="text" id="search-input" name="term" autocomplete="off"/> <button type="submit" id="search-submit" class="icon-replace search"><span class="zero">Search</span></button> </dd> <dd id="user-menu"> <ul id="user-menu-list" class="pipe compact"> <li id="greeting" style="display:none"><a>Welcome <span id="screenName"></span></a></li> <li id="account" style="background-image: none"><a href="/web/20100115134520/http://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&amp;nl=1">Your account</a></li> <li id="signout" style="display:none"><a href="/web/20100115134520/http://www.adobe.com/cfusion/membership/logout.cfm">Sign out</a></li> <li id="globalnav-cart"><a href="/web/20100115134520/http://www.adobe.com/go/gn_cart" class="icon-replace cart">Your cart</a></li> <li id="help"><a href="/web/20100115134520/http://www.adobe.com/go/gn_contact">Contact</a></li> <li id="international"><a href="/web/20100115134520/http://www.adobe.com/go/gn_intl">United States (Change)</a></li> </ul> </dd> <dd id="site-menu"> <ul id="site-menu-dropdown" class="d-dropdown compact"> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_sol">Solutions</a> <dl class="dropdown-pane"> <dt>Industries</dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_broadcast_media">Broadcast and media</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_education">Education</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_enterprise">Enterprise</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_finance">Financial services</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_govt">Government</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_lifesciences">Life sciences</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_ind_manufacturing">Manufacturing</a></dd> <dt class="divide">Solutions</dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_consumer_photo_video">Consumer photo and video</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_elearning">eLearning and training</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_hr">Human resources</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_mobile_digital_home">Mobile and digital home</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_print_publishing">Print publishing</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_pro_photography">Pro photography</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_professionalvideo">Professional video</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_ria">Rich Internet applications</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_technical_comm">Technical communication</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_web_conferencing">Web conferencing</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_web_publishing">Web design</a></dd> <dt class="divide last-title"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_sol_more">All industries and solutions &#8250;</a></dt> </dl> </li> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_prod">Products</a> <ul class="dropdown-pane"> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_acrobat_connect_pro_home">Acrobat Connect Pro</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_acrobat_family_home">Acrobat</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_air_home">Adobe AIR</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_after_effects_home">After Effects</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_coldfusion_home">ColdFusion</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_creative_suite_family_home">Creative Suite family</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_dreamweaver_home">Dreamweaver</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_flash_platform_home">Flash Platform</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_flash_home">Flash Professional</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_flex_home">Flex</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_illustrator_home">Illustrator</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_indesign_home">InDesign</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_livecycle_home">LiveCycle ES</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_mobile_devices_home">Mobile products</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_omniture_home">Omniture</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_online_services">Online services</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_photoshop_family_home">Photoshop family</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_premiere_home">Adobe Premiere Pro</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_scene7_ondemand_home" target="mm_window">Scene7 OnDemand</a></li> <li class="divide"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_prod_products">All products &#8250;</a></li> </ul> </li> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_supp">Support</a> <ul class="dropdown-pane"> <li><a href="/web/20100115134520/http://www.adobe.com/go/gn_supp_support">Support home</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_ask">Ask Adobe Support</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_check_order_status">Check order status</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_cs_home">Customer Service</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_kb">Knowledgebase</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_books">Books</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_train_home">Training and certification</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_programs">Support programs</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_forums_home">Forums</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_updates">Updates</a></li> <li class="divide"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_supp_more">More &#8250;</a></li> </ul> </li> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_comm">Communities</a> <dl class="dropdown-pane"> <dt>By user</dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_designers">Designers</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_devnet">Developers</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_educators_students">Educators and students</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_partners">Partners</a></dd> <dt class="divide">By resource</dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_labs" target="mm_window">Adobe Labs</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_adobetv" target="_blank">Adobe TV</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_forums">Forums</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_user_groups">User groups</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_exchange_home">Exchange/Marketplace</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_xd" target="mm_window">Experience Design</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comm_blogs" target="mm_window">Blogs</a></dd> </dl> </li> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_comp">Company</a> <ul class="dropdown-pane"> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_aboutadobe">About Adobe</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_press">Press</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_investor_relations">Investor Relations</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_corporate_responsibility">Corporate responsibility</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_atl">Advanced Technology Labs</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_careers">Careers</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_showcase">Customer Showcase</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_events">Events</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_contact_adobe">Contact Adobe</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_become_affiliate">Become an affiliate</a></li> <li class="divide"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_comp_company_more">More &#8250;</a></li> </ul> </li> <li><a class="dropdown-tab" href="/web/20100115134520/http://www.adobe.com/go/gn_dl">Downloads</a> <dl class="dropdown-pane"> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_downloads">Downloads home</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_trialdownloads">Trial downloads</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_updates">Updates</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_exchange">Exchange/Marketplace</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_airmarketplace">Get AIR applications</a></dd> <dt class="divide">Readers and Players</dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_get_reader">Get Adobe Reader</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_getflashplayer">Get Flash Player</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_getair">Get Adobe AIR</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_getshockwaveplayer">Get Shockwave Player</a></dd> <dt class="divide last-title"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_dl_more">More &#8250;</a></dt> </dl> </li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gn_store" class="dropdown-tab">Store</a> <dl class="dropdown-pane"> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store">Store home</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_software">Software</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_fonts">Fonts</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_books">Books</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_programs">Support programs</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_your_hist">Your account</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_check_order_status">Check order status</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_offers">Store offers</a></dd> <dt class="divide"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_mvlp">Volume licensing</a></dt> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_vl_options">Licensing options</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_vl_howtobuy">How to buy</a></dd> <dd><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_vl_licensees">Current licensees</a></dd> <dd class="divide"><a href="/web/20100115134520/http://www.adobe.com/go/gntray_store_purchase_options">Other ways to buy &#8250;</a></dd> </dl> </li> </ul> </dd> </dl> <noscript> <div id="globalnav-noscript">You may not have everything you need to view certain sections of Adobe.com. Please see our <a href="/web/20100115134520/http://www.adobe.com/go/gn_sitereqs">site requirements</a>.</div> </noscript> </form> <!--googleon: index--> <div id="layoutLogic" class="L1"> <div id="content-header"> <!-- InstanceBeginEditable name="contentHeader" --> <ol id="depthpath" class="path menu"> <li><a href="/web/20100115134520/http://www.adobe.com/">Home</a></li> </ol> <h1>Contact Adobe</h1> <!-- InstanceEndEditable --> </div> <div id="content-layout"><div id="content-body"> <!-- InstanceBeginEditable name="contentBody" --> <h2>Select a region and language</h2> <form id="supportcontact" name="supportcontact" class="formBlock clip-top" action="#" onsubmit="selectFormAction('supportcontact','supportcountry'); return false;"> <p> <select id="supportcountry" name="supportcountry"> <option value="" selected="selected" disabled="disabled">Select a country or region</option> <option value="/africa/">Africa – English</option> <option value="/ap/aboutadobe/contact.html">Australia - English</option> <option value="/de/aboutadobe/contact.html">Austria - German</option> <option value="/uk/aboutadobe/contact.html">Belgium - English</option> <option value="/be_fr/aboutadobe/contact.html">Belgium - French</option> <option value="/be_nl/aboutadobe/contact.html">Belgium - Dutch</option> <option value="/br/aboutadobe/contact.html">Brazil - Portuguese</option> <option value="/bg/aboutadobe/contact.html">Bulgaria - Bulgarian</option> <option value="/aboutadobe/contact.html">Canada - English</option> <option value="/cn/aboutadobe/contact.html">China - Chinese (Simplified)</option> <option value="/hr/aboutadobe/contact.html">Croatia - Croatian</option> <option value="/cz/aboutadobe/contact.html">Czech Republic – Czech</option> <option value="/dk/aboutadobe/contact.html">Denmark - Danish</option> <option value="/eeurope/aboutadobe/contact.html">Eastern Europe - English</option> <option value="/ee/aboutadobe/contact.html">Estonia - Estonian</option> <option value="/fi/aboutadobe/contact.html">Finland - Finnish</option> <option value="/fr/aboutadobe/contact.html">France - French</option> <option value="/de/aboutadobe/contact.html">Germany - German</option> <option value="/hk_en/aboutadobe/contact.html">Hong Kong S.A.R. of China - English</option> <option value="/hk_zh/aboutadobe/contact.html">Hong Kong S.A.R. of China - Chinese (Traditional)</option> <option value="/hu/aboutadobe/contact.html">Hungary - Hungarian</option> <option value="/ap/aboutadobe/contact.html">India - English</option> <option value="/uk/aboutadobe/contact.html">Ireland - English</option> <option value="/it/aboutadobe/contact.html">Italy - Italian</option> <option value="/jp/aboutadobe/contact.html">Japan - Japanese</option> <option value="/kr/aboutadobe/contact.html">Korea, Republic of - Korean</option> <option value="/la/aboutadobe/contact.html">Latin America - Spanish</option> <option value="/lv/aboutadobe/contact.html">Latvia - Latvian</option> <option value="/lt/aboutadobe/contact.html">Lithuania - Lithuanian</option> <option value="/uk/aboutadobe/contact.html">Luxembourg - English</option> <option value="/fr/aboutadobe/contact.html">Luxembourg - French</option> <option value="/de/aboutadobe/contact.html">Luxembourg - German</option> <option value="/mena/">Middle East and North Africa - English</option> <!--<option value="/mea/aboutadobe/contact.html">Middle East and Africa - English</option> option value="/mea/support/contact/">Middle East and Africa - English</option--> <option value="/nl/aboutadobe/contact.html">Netherlands - Dutch</option> <option value="/ap/aboutadobe/contact.html">New Zealand - English</option> <option value="/no/aboutadobe/contact.html">Norway - Norwegian</option> <option value="/ap/aboutadobe/contact.html">Pacific - English</option> <option value="/pl/aboutadobe/contact.html">Poland - Polish</option> <option value="/pt/aboutadobe/contact.html">Portugal - Portuguese</option> <option value="/ro/aboutadobe/contact.html">Romania - Romanian</option> <option value="/ru/aboutadobe/contact.html">Russia - Russian</option> <option value="/rs/aboutadobe/contact.html">Serbia - Serbian</option> <option value="/ap/aboutadobe/contact.html">Singapore - English</option> <option value="/sk/aboutadobe/contact.html">Slovakia - Slovakian</option> <option value="/si/aboutadobe/contact.html">Slovenia - Slovenian</option> <option value="/africa/">South Africa - English</option> <option value="/ap/aboutadobe/contact.html">Southeast Asia – English</option> <option value="/es/aboutadobe/contact.html">Spain - Spanish</option> <option value="/se/aboutadobe/contact.html">Sweden - Swedish</option> <option value="/de/aboutadobe/contact.html">Switzerland - German</option> <option value="/fr/aboutadobe/contact.html">Switzerland - French</option> <option value="/it/aboutadobe/contact.html">Switzerland - Italian</option> <option value="/tw/aboutadobe/contact.html">Taiwan - Chinese (Traditional)</option> <option value="/tr/aboutadobe/contact.html">Turkey - Turkish</option> <option value="/ua/aboutadobe/contact.html">Ukraine - Ukrainian</option> <option value="/uk/aboutadobe/contact.html">United Kingdom - English</option> <option value="/aboutadobe/contact.html">United States - English</option> </select> <button id="buttonContinue" name="buttonContinue" type="submit" class="button">Continue</button> </p> </form> <noscript> <p><strong>Your browser settings indicate that JavaScript is disabled. Therefore, the above menu is disabled.</strong></p> </noscript> <div class="dyn-tabsection" id="showtab"> <h2 class="tabtitle" id="tab_custservice">Customer Service and Support</h2> <div class="tabcontent"> <link rel="stylesheet" type="text/css" href="/web/20100115134520cs_/http://www.adobe.com/support/contact/ssi/pod-button.css" media="screen"/> <div class="columns-2-AB-A"> <div class="pod"> <div class="pod-title"> <div class="columns-2-AB-A"> <h2> Live chat </h2> </div> <div class="columns-2-AB-B txtright"> <div id="dynbthtml"></div> <script type="text/javascript"> // LP Button Code- if(typeof(lpMTagConfig.dynButton)!="undefined"){ lpMTagConfig.dynButton[lpMTagConfig.dynButton.length] = {'name':'chat-service-waittime-english', 'pid':'dynbthtml', 'ovr':'lpMTagConfig.db2'}; } </script> </div> <div class="clear-both"></div> </div> <div class="pod-body"> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="60" width="60" src="/web/20100115134520im_/http://www.adobe.com/support/contact/images/liveChat.jpg" alt="Live chat" class="border"/> </p> <p> Get immediate help if your question pertains to one of the following topics: </p> <ul> <li> Order status </li> <li> Returns and refunds </li> <li> Product registration </li> <li> Activation </li> <li> Lost serial numbers </li> <li> ID/Password issues </li> </ul> <p class="note"> Note: To use live chat, you must have JavaScript and third-party cookies enabled. </p> </div> </div> </div> <div class="pod"> <h2 class="pod-title"> Download and installation problems </h2> <div class="pod-body"> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="60" width="60" src="/web/20100115134520im_/http://www.adobe.com/support/contact/images/support.jpg" alt="Download and installation problems" class="border"/> </p> <h2> Call 800-833-6687 </h2> <p> Select <strong>Option 4</strong> (Technical Support) followed by <strong>Option 1</strong> (Installation) to speak directly to an Adobe expert if you are having difficulty downloading or installing an Adobe product.<br/> <span class="note">7 days a week, 5am to 7pm (Pacific Time)</span> </p> </div> </div> </div> <div class="pod"> <h2 class="pod-title"> Need to activate a product? </h2> <div class="pod-body"> <p> <strong>Use the live chat feature above for faster service</strong>, or call the activation line at <strong>800-603-6805</strong>. </p> </div> </div> <div class="pod"> <h2 class="pod-title"> Got a support contract? </h2> <div class="pod-body"> <p> If you require technical assistance and have purchased a <a href="/web/20100115134520/http://www.adobe.com/support/programs/">support contract</a>, refer to the contact information in your support welcome kit for details on how to proceed. </p> </div> </div> <div class="pod"> <h2 class="pod-title"> Help with Reader and Player products </h2> <div class="pod-body"> <p> For assistance with free player products or services, visit the <a href="/web/20100115134520/http://www.adobe.com/go/supportportal">Customer Support Portal</a> or visit one of the following links. </p> <ul class="link-list"> <li> <a href="/web/20100115134520/http://www.adobe.com/support/flashplayer/" class="icon icon-20 mnemonic-flashplayer">Adobe&reg; Flash&reg; Player</a> </li> <li> <a href="/web/20100115134520/http://www.adobe.com/support/products/acrreader.html" class="icon icon-20 mnemonic-reader">Adobe Reader&reg;</a> </li> <li> <a href="/web/20100115134520/http://www.adobe.com/go/kb403784" class="icon icon-20 mnemonic-acrobatcom">Adobe Acrobat.com</a> </li> <li> <a href="/web/20100115134520/http://www.adobe.com/support/shockwave/" class="icon icon-20 mnemonic-shockwaveplayer">Adobe Shockwave&reg; Player</a> </li> </ul> <p class="note"> Note: Telephone support is not available for these products unless you have purchased a <a href="/web/20100115134520/http://www.adobe.com/support/programs/">support contract</a>. </p> </div> </div> </div> <div class="columns-2-AB-B"> <div class="pod"> <div class="pod-title"> <div class="columns-2-AB-A"> <h2> Support Portal </h2> </div> <div class="columns-2-AB-B txtright"> <a href="/web/20100115134520/http://www.adobe.com/go/supportportal" class="button callout-button button-70">Login</a> </div> <div class="clear-both"></div> </div> <div class="pod-body"> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="60" width="60" src="/web/20100115134520im_/http://www.adobe.com/support/contact/images/portal.jpg" alt="Support portal" class="border"/> </p> <p> Log in to the Customer Support Portal to manage your support account or to submit and track online cases on any of the following topics: </p> <ul> <li> Help using your product </li> <li> Lost serial numbers </li> <li> Product registration </li> <li> Post-announce upgrades </li> <li> Returning or exchanging a product </li> </ul> <p> <a href="https://web.archive.org/web/20100115134520/http://tv.adobe.com/#vi+f1505v1000" class="link-more" target="_blank">Watch a tour of the portal on Adobe TV</a> </p> </div> </div> </div> <div class="pod"> <h2 class="pod-title"> Telephone support </h2> <div class="pod-body"> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="60" width="60" src="/web/20100115134520im_/http://www.adobe.com/support/contact/images/headset.jpg" alt="Telephone support" class="border"/> </p> <h2> Call 800-833-6687 </h2> <h4> Technical Support </h4> <p> For help using your product, select <strong>Option 4</strong> to speak to a Technical Support advisor.<br/> <span class="note">Monday-Friday, 5am to 7pm (Pacific Time)</span> </p> <h4> Customer Service </h4> <p> For help with issues such as licensing, registration and returns, select <strong>Option 3</strong> to speak to a Customer Service advisor.<br/> <span class="note">7 days a week, 5am to 7pm (Pacific Time)</span> </p> </div> </div> </div> <div class="pod"> <h2 class="pod-title"> Product specific support lines </h2> <div class="pod-body"> <p> Specialist support for the following products can be received by dialing the numbers shown. </p> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="45" width="48" src="/web/20100115134520im_/http://www.adobe.com/images/shared/product_mnemonics/48x45/livecycle_48x45.gif" alt="Adobe LiveCycle"/> </p> <h4> Adobe LiveCycle&reg; </h4> <p> <strong>888-649-2990</strong> <br/> <span class="note"> Monday-Friday, 6am to 5pm (Pacific Time) </span> </p> </div> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="45" width="48" src="/web/20100115134520im_/http://www.adobe.com/images/shared/product_mnemonics/48x45/acrobat_connect_48x45.jpg" alt="Adobe Acrobat Connect Pro"/> </p> <h4> Adobe Acrobat&reg; Connect&trade; Pro </h4> <p> <strong>800-422-3623</strong> <br/> <span class="note"> Available 24/7 </span> </p> </div> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="45" width="48" src="/web/20100115134520im_/http://www.adobe.com/images/shared/product_mnemonics/48x45/acrobat_8_48x45.jpg" alt="Acrobat Standard and Acrobat Professional technical support"/> </p> <h4> Acrobat Standard and Acrobat Pro </h4> <p> <strong>800-642-3623</strong> <br/> <span class="note"> Monday-Friday, 6am to 5pm (Pacific Time) </span> </p> </div> </div> </div> <div class="pod"> <h2 class="pod-title">Omniture Support </h2> <div class="pod-body"> <div class="pullout-left left-60"> <p class="pullout-item"> <img height="45" width="48" src="/web/20100115134520im_/http://www.adobe.com/images/shared/product_mnemonics/48x45/omniture_48x45.gif" alt="Omniture support inquiries"/> </p> <p> Omniture customers can access an extensive knowledgebase with searchable articles and online training videos by logging into their Omniture suite or by visiting the Omniture <a href="https://web.archive.org/web/20100115134520/http://www.omniture.com/en/contact/support" target="_blank">ClientCare portal</a>. </p> </div> </div> </div> </div> <br class="clear-both"/> </div> <h2 class="tabtitle" id="tab_feedback">Feedback</h2> <div class="tabcontent"> <h3>Website</h3> <hr/> <h4><a href="/web/20100115134520/http://www.adobe.com/bin/webfeedback.cgi">Adobe.com feedback</a></h4> <p>Send us your feedback regarding website content or functionality or submit an enhancement request.</p> <br class="clear-both"/> <h4><a href="https://web.archive.org/web/20100115134520/http://forums.adobe.com/community/general/forum_comments" target="_blank">Adobe.com forums</a></h4> <p>Send us your feedback about the forums on Adobe.com.</p> <br class="clear-both"/> <h3>Adobe products</h3> <hr/> <h4><a href="/web/20100115134520/http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform">Report a bug</a></h4> <p>Log a bug incident here and we will try to fix it in our next release.</p> <br class="clear-both"/> <h4><a href="/web/20100115134520/http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform">Request a feature</a></h4> <p>Do you have a great idea for a feature? Send it in.</p> <br class="clear-both"/> <h3>Legal</h3> <hr/> <h4><a href="/web/20100115134520/http://www.adobe.com/cfusion/mmform/index.cfm?name=anti_piracy">Report piracy</a></h4> <p>Please report suspected software piracy.</p> <br class="clear-both"/> <h3>Other</h3> <hr/> <h4><a href="/web/20100115134520/http://www.adobe.com/support/security/alertus.html">Report security issues or vulnerabilities</a></h4> <p>Please report a security issue involving our products.</p> <br class="clear-both"/> <h4><a href="/web/20100115134520/http://www.adobe.com/userresearch/">Participate in Adobe user research</a></h4> <p>Adobe regularly conducts many types of research activities to help improve Adobe products and is always looking for paid participants, at all levels of experience.</p> <br class="clear-both"/> </div> <h2 class="tabtitle" id="tab_sales">Sales</h2> <div class="tabcontent"> <h3>Buy Adobe products</h3> <hr/> <div class="columns-2-aaB-aa"> <h4><a href="/web/20100115134520/http://www.adobe.com/cfusion/store/html/index.cfm?event=displayStoreSelector">Adobe Store</a></h4> <p>Buy individual copies of Adobe products on the web with a credit card.</p> <h4><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/openoptions/">Volume licenses</a></h4> <p>Buy multiple copies of Adobe products for your organization and enjoy a volume discount.</p> </div> <div class="columns-2-aaB-B"> <div class="columns-2-AB-A txtright"> <p><strong>Desktop and consumer products</strong></p> </div> <div class="columns-2-AB-B txtleft"> <p><strong>800-585-0774</strong><br/>Monday to Friday<br/>5:00 AM - 7:00 PM (Pacific time)<br/> </p> </div> <br class="clear-both"/> <div class="columns-2-AB-A txtright"> <p><strong>Server, enterprise and developer products</strong></p> </div> <div class="columns-2-AB-B txtleft"> <p><strong>888-649-2990</strong><br/> Monday-Friday<br/> 6am-5pm(Pacific time)</p> <p>Adobe LiveCycle products<br/> Adobe Acrobat Connect Professional<br/> Adobe Connect<br/> Adobe Flex<br/> Acrobat Distiller&reg; Server<br/> Macromedia&reg; ColdFusion&reg;</p> </div> <br class="clear-both"/> </div> <br class="clear-both"/> <h3>Help buying Adobe products</h3> <hr/> <div class="columns-2-aaB-aa"> <ul class="link-list"> <li><a href="/web/20100115134520/http://www.adobe.com/buy/">How to buy Adobe products</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/orderstatus/">Check your order status</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/support/service/returns.html">Returns</a></li> </ul> </div> <div class="columns-2-aaB-B"> <div class="columns-2-AB-A txtright"> <p>&nbsp;</p> </div> <div class="columns-2-AB-B txtleft"> <p></p> <!--<p><strong>800-585-0774</strong><br />7 days a week<br />6:00 AM - 8:00 PM (Pacific time)</p>--> </div> <br class="clear-both"/> </div> <br class="clear-both"/> <h3>Enterprise customers</h3> <hr/> <div class="columns-2-aaB-aa"> <ul class="link-list"> <li><a href="https://web.archive.org/web/20100115134520/http://partners.adobe.com/resellerfinder/na/reseller.jsp">Find a reseller</a></li> </ul> </div> <div class="columns-2-aaB-B"> <div class="columns-2-AB-A txtright"> <p><strong>Contact my enterprise account manager</strong></p> </div> <div class="columns-2-AB-B txtleft"> <p><strong>888-649-2990</strong><br/> Monday-Friday<br/> 6am-5pm(Pacific time)</p> </div> <br class="clear-both"/> </div> <br class="clear-both"/> </div> <h2 class="tabtitle" id="tab_companyinfo">Company information</h2> <div class="tabcontent"> <div class="columns-2-AB-A"> <h3>Company information</h3> <hr/> <ul class="link-list"> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/">About Adobe/company profile</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/help/accessibility.html">Accessibility of Adobe.com</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/adobeinvestments/">Adobe Investments</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/careeropp/">Career opportunities</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/philanthropy/">Corporate Affairs/Community Relations</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/invrelations/">Investor Relations</a></li> <li><a href="">Office locations</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/aboutadobe/pressroom/">Press inquiries</a></li> </ul> </div> <div class="columns-2-AB-B"> <h3>Legal information</h3> <hr/> <ul class="link-list"> <li><a href="/web/20100115134520/http://www.adobe.com/products/eulas/">License agreements</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/misc/copyright.html">Terms of use for Adobe.com</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/misc/agreement.html">Trademarks and permissions</a></li> <li><a class="icon email" href="/web/20100115134520/http://www.adobe.com/aboutadobe/antipiracy/reporting.html">Report piracy</a></li> <li><a class="icon email" href="/web/20100115134520/http://www.adobe.com/support/security/alertus.html">Report security issues</a></li> </ul> </div> <br class="clear-both"/> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> </div> <h2 class="tabtitle" id="tab_offices">Office locations</h2> <div class="tabcontent"> <h4>North America</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Corporate headquarters</h5> <p>Adobe Systems Incorporated<br/> 345 Park Avenue<br/> San Jose, CA 95110-2704<br/> Tel: 408-536-6000<br/> Fax: 408-537-6000<br/> <a href="/web/20100115134520/http://www.adobe.com/aboutadobe/maps/sj_map.html">Directions to the San Jose office</a></p> <h5>Mexico office</h5> <p>Adobe Systems Incorporated<br/> Ruben Dario, 280 piso 21<br/> Mexico, D.F. CP11580<br/> Tel: +52 55 5283-2400<br/> Fax: +52 55 5281-3384</p> <h5>Seattle office</h5> <p>Adobe Systems Incorporated<br/> 801 N. 34th Street<br/> Seattle, WA 98103<br/> Tel: 206-675-7000<br/> <a href="/web/20100115134520/http://www.adobe.com/aboutadobe/maps/seattle_map.html">Directions to the Seattle office</a></p> <h5>San Francisco office</h5> <p>Adobe Systems Incorporated<br/> 601 Townsend Street<br/> San Francisco, CA<br/> 94103<br/> Tel: 415-832-2000<br/> Fax: 415-832-2020<br/> <a href="/web/20100115134520/http://www.adobe.com/aboutadobe/maps/sf_map.html">Directions to the San Francisco office</a></p> </div> <div class="columns-3-ABC-B"> <h5>Boston office</h5> <p>Adobe Systems Incorporated<br/> 275 Grove Street<br/> Newton, MA 02466<br/> Tel: 617-219-2000<br/> <a href="/web/20100115134520/http://www.adobe.com/aboutadobe/maps/newt_map.html">Directions to the Boston office</a></p> <h5>New York office</h5> <p>Adobe Systems Incorporated<br/> 8 West 40th Street<br/> 8th Floor<br/> New York, NY 10018<br/> Tel: 212-471-0904<br/> Fax: 212-471-0990</p> <h5>Utah office</h5> <p>Adobe Systems Incorporated<br/> 550 East Timpanogos Circle<br/> Orem, UT 84097<br/> Tel: 801-722-7000</p> <h5>Washington D.C. office</h5> <p>Adobe Systems Incorporated<br/> 8201 Greensboro Drive<br/> 10th Floor, Suite 1000<br/> McLean, VA 22102<br/> Tel: 703-883-2800<br/> Fax: 703-883-2850<br/> <a href="/web/20100115134520/http://www.adobe.com/aboutadobe/maps/gov_map.html">Directions to the Washington D.C. office</a></p> </div> <div class="columns-3-ABC-C"> <h5>Canada offices</h5> <p>Adobe Systems Canada<br/> c/o Digi Group<br/> 3300 Bloor Street West<br/> Suite 3140<br/> Center Tower, 11-Floor<br/> Toronto, Ontario M8X 2X3<br/> Canada<br/> Adobe Systems Canada<br/> 343 Preston Street<br/> Ottawa, Ontario K1S 1N4<br/> Canada<br/> Tel: 613-940-3600<br/> <a class="icon pdf-file" href="/web/20100115134520/http://www.adobe.com/aboutadobe/contact/ottawa_directions.pdf" target="_blank">Directions to the Ottawa office</a></p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>Asia</h4> <hr/> <div class="columns-3-ABC-A"> <h5>China office</h5> <p>Room 309, West Wing, China World Trade Center<br/> No.1 Jian Wai Da Jie<br/> Beijing 100004<br/> P.R. China<br/> Tel: +86 10 58657700<br/> Fax: +86 10 58657701</p> <h5>Japan offices</h5> <p>Adobe Systems Co., Ltd.<br/> Gate City Osaki, East Tower<br/> 1-11-2 Osaki<br/> Shinagawa-ku, Tokyo 141-0032<br/> Japan<br/> Main Tel: 011-81-3-5740-2400</p> <p>Adobe West Japan Office<br/> Hilton Plaza West Office Tower 19th Floor<br/> 2-2-2 Umeda, Kita-ku<br/> Osaka 530-0001<br/> Japan<br/> Main Tel: 011-81-6-6450-9300</p> </div> <div class="columns-3-ABC-B"> <h5>Taiwan office</h5> <p>14/F, No. 105, Sec. 2<br/> Tun-Hwa South Road<br/> Taipei, 106 Taiwan<br/> Tel: +886 2 6636 8500<br/> Fax +886 2 6636 8511</p> <h5>Hong Kong office</h5> <p>Suite 4102, 41/F<br/> The Lee Gardens<br/> 33 Hysan Avenue<br/> Causeway Bay<br/> Hong Kong<br/> Tel: +852 2916 2100<br/> Fax: +852 2970 2277</p> <h5>Korea office</h5> <p>16F, A, Kyobo Kangnam Tower<br/> 1303-22 Seocho-dong, Seocho-gu<br/> Seoul, Korea 137-070<br/> Tel: +82 2 530 8000<br/> Fax: +82 2 530 8001</p> </div> <div class="columns-3-ABC-C"> <h5>India offices</h5> <p>Research and Development Pvt. Ltd.<br/> Salarpuria Infinity, 3rd Floor<br/> #5, Bannerghatta Road<br/> Bangalore-560029<br/> India<br/> Tel: +91 80 41939500<br/> Fax: +91 80 41939505</p> <p>518/519, Midas, Sahar<br/> Plaza Complex,<br/> Andheri(E), Mumbai-<br/> 400059<br/> India<br/> Tel: +91 22 40308809 or 40308805 or 40308806 or 40308807<br/> Fax: +91 22 28365167</p> <p>I-1A, Sector 25A<br/> Noida, U.P. 201301<br/> India<br/> Tel: +91 120 244 4711<br/> Fax: +91 120 433 3427 or 433-3439</p> <h5>Singapore office</h5> <p>No. 8 Temasek Boulevard Suntec Tower 3<br/> #06-02<br/> Singapore 038988<br/> Tel: +65 6511 5500<br/> Fax: +65 6333 8023</p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>Australia</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Adobe Systems Pty. Ltd.</h5> <p>Tower B, Level 13, <br/> 821 Pacific Highway, <br/> Chatswood, NSW 2067<br/> Australia<br/> Tel: +61 2 9778 4100<br/> Fax: +61 2 9778 4190</p> </div> <div class="columns-3-ABC-B"> <p>&nbsp;</p> </div> <div class="columns-3-ABC-C"> <p>&nbsp;</p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>Europe</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Adobe Systems Benelux BV</h5> <p>Europlaza<br/> Hoogoorddreef 54a<br/> 1101 BE Amsterdam ZO<br/> The Netherlands<br/> Tel: +31 20 65 11 200<br/> Fax: +31 20 65 11 300</p> <p>Park Lane Building F, 1st floor<br/> Culliganlaan 2F<br/> B-1831 Diegem<br/> Belgium<br/> Tel: +32 2 416 40 00<br/> Fax: +32 2 416 40 09</p> <h5>Adobe Systems Danmark A/S</h5> <p>Gydevang 39-41<br/> 3450 Aller&oslash;d<br/> K&oslash;benhavn<br/> Danmark<br/> Tel: +45 48 13 13 13<br/> Fax: +45 48 13 13 12</p> <h5>Adobe Systems Iberica, S.L</h5> <p>Torre Mapfre &mdash; Villa Olimpica Marina, 16-18 Planta 20<br/> 08005, Barcelona<br/> Espa&ntilde;a<br/> Tel: +34 93 326 84 00<br/> Fax: +34 93 326 84 20</p> </div> <div class="columns-3-ABC-B"> <h5>Adobe Systems France SAS</h5> <p>112, avenue Kléber<br/> 75784 Paris Cedex 16<br/> France<br/> Tel: +33 1 56 54 99 00<br/> Fax: +33 1 56 54 99 01</p> <h5>Adobe Systems Software Ireland Limited</h5> <p>4-6 Riverwalk<br/> Citywest Business Campus<br/> Dublin 24<br/> Ireland<br/> Tel: +353 1 242 6700<br/> Fax: +353 1 242 6711</p> <h5>Adobe Systems Nordic AB.</h5> <p>Finlandsgatan 16 Box 47 164 93<br/> Kista Sweden<br/> Tel: +46 8 752 3300<br/> Fax: +46 8 751 4955</p> <h5>Adobe Systems Europe Ltd</h5> <p>3 Roundwood Avenue<br/> Stockley Park<br/> Uxbridge<br/> UB11 1AY<br/> United Kingdom<br/> Tel: +44 0 208 606 1100<br/> Fax: +44 0 208 606 4004</p> </div> <div class="columns-3-ABC-C"> <h5>Adobe Systems GmbH</h5> <p>Georg-Brauchle-Ring&nbsp;58<br/> D-80992 M&uuml;nchen<br/> Deutschland<br/> Tel: +49 89 31 70 50<br/> Fax: +49 89 31 70 57 05</p> <h5>Adobe Systems Italia Srl.</h5> <p>Viale Colleoni, 5<br/> Centro Direzionale Colleoni<br/> Palazzo Taurus A3<br/> 20041 Agrate Brianza<br/> Milano<br/> Italy<br/> Tel: +39 039 6550.1<br/> Fax: +39 039 6550.50</p> <h5>Adobe Systems Norge AS</h5> <p>Jernbanetorget 2<br/> Postboks 742, Sentrum<br/> 0106 Oslo<br/> Norge<br/> Customer service: +47 23 16 28 81<br/> Customer support: +47 23 16 28 82</p> <h5>Adobe Consulting - London</h5> <p>12 Park Crescent<br/> London, W1B 1PH<br/> United Kingdom<br/> Tel +44 0 20 7317 4100<br/> Fax +44 0 20 7317 4225</p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>Eastern Europe</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Czech office</h5> <p>Avenir Business Park<br/> Radlicka 714/113a<br/> 158 00 Prague 5<br/> Czech Republic<br/> Tel: +420 225 020 900<br/> Fax: +420 225 020 909</p> <h5>Russian office</h5> <p>Adobe Systems Russia<br/> Sadovnicheskaya Street 82<br/> Building 2<br/> Moscow, 115035<br/> Russia<br/> Tel: +7 495 225 9360<br/> Fax: +7 495 225 9300</p> </div> <div class="columns-3-ABC-B"> <h5>Polish office</h5> <p>Adobe Systems<br/> Regus Business Center<br/> ul. Prusa 2<br/> 00-493 Warsaw, Poland<br/> Tel: +48 22 657 0173<br/> Fax: +48 22 657 0111</p> <h5>Turkish office</h5> <!--<p>Büyükdere Cad. No:185<br /> Kanyon Binası Kat 6<br /> 34394 Levent<br /> Istanbul Turkiye<br /> Tel: + 90 ( 212 ) 319 76 11<br />--> <p>Büyükdere Cd. No:191<br/> Apa Giz Ofis Binasi Kat:16 34394<br/> Levent - Istanbul - Türkiye<br/> Tel: +90 (212) 371 05 00<br/> Fax: +90 (212) 319 76 90</p> </div> <div class="columns-3-ABC-C"> <h5>Romanian office</h5> <p>Adobe Systems Romania<br/> Anchor Plaza, 9th floor<br/> 26Z Timisoara Blvd.<br/> 061331, Bucharest<br/> Romania<br/> Tel: +40 (0) 31 413 35 89<br/> Fax: +40 (0) 21 413 36 26</p> <h5>Ukrainian office</h5> <p>Adobe Systems Ukraine<br/> 25-B Petra Sagaydachnogo Street,<br/> 4th Floor, Business-center “Regus Podil”<br/> Kiev 04070, Ukraine<br/> Tel: +38 044 498 51 98 (97)<br/> Fax: +38 044 498 51 03<br/> e-mail: <a href="https://web.archive.org/web/20100115134520/mailto:dklyuchn@adobe.com">dklyuchn@adobe.com</a><br/> </p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>South America</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Adobe Systems Brazil</h5> <p>Rua Gomes de Carvalho<br/> 1510 conjunto 121<br/> Vila Ol&iacute;mpia<br/> S&atilde;o Paulo, CEP 04547-005 SP<br/> Brazil<br/> Tel: +55 11 2175 9595<br/> Fax: +55 11 3842-9539</p> </div> <div class="columns-3-ABC-B"> <p>&nbsp;</p> </div> <div class="columns-3-ABC-C"> <p>&nbsp;</p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> <h4>Middle East, Mediterranean, Africa, Indian Ocean Islands</h4> <hr/> <div class="columns-3-ABC-A"> <h5>Adobe Systems South Africa (Pty) Ltd</h5> <p>West Wing<br/> Birchwood Court<br/> 43 Montrose Street<br/> Midrand<br/> 1686<br/> Tel: +27 (0)11 655 7192<br/> Fax: +27 (0)11 655 7011<br/> <a href="https://web.archive.org/web/20100115134520/http://offices.regus.co.za/locations/ZA/Johannesburg/JohannesburgMidrand.htm" target="_blank" class="link-more">Map</a></p> </div> <div class="columns-3-ABC-B"> <p>&nbsp;</p> </div> <div class="columns-3-ABC-C"> <p>&nbsp;</p> </div> <br class="clear-both"/> <div class="nav-up"><a href="#globalnav">Back to top</a></div> </div> </div> <!-- InstanceEndEditable --> </div></div> </div> <!--googleoff: index--><!-- global footer $Revision: 1.61.6.1 $ --> <div id="globalfooter"> <ul class="pipe menu"> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_careers">Careers</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_privacy_security">Online Privacy Policy</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_terms">Terms of Use</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_contact_adobe">Contact us</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_accessibility">Accessibility</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_report_piracy">Report piracy</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_permissions_trademarks">Permissions and trademarks</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_product_license_agreements">Product license agreements</a></li> <li><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_feedback">Send feedback</a></li> </ul> <div class="pullout-right right-125"> <p id="privacy" class="pullout-item"><a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_truste" target="_blank"><img src="/web/20100115134520im_/http://www.adobe.com/images/globalnav/truste_seal_eu.gif" alt="Reviewed by TRUSTe: site privacy statement" width="116" height="33" id="trustelogo"/></a></p> <p id="copyright">Copyright &copy; 2010 Adobe Systems Incorporated. <a href="/web/20100115134520/http://www.adobe.com/go/gftray_all_rights_reserved">All rights reserved</a>.</p> <p id="terms">Use of this website signifies your agreement to the <a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_terms">Terms of Use</a> and <a href="/web/20100115134520/http://www.adobe.com/go/gftray_foot_privacy_security">Online Privacy Policy (updated 07-14-2009)</a>.</p> <p id="searchengine">Search powered by <a href="https://web.archive.org/web/20100115134520/http://www.google.com/" target="new">Google&trade;</a></p> </div> </div> <!--googleon: index--> <!-- InstanceBeginEditable name="analytics" --><div style="display: none;"> <!-- SiteCatalyst code version: H.15.2. Copyright 1997-2009 Omniture, Inc. More info available at http://www.omniture.com --> <script language="JavaScript" type="text/javascript"><!-- var s_code=' '; var scJsHost = (("https:" == document.location.protocol) ? "https://web.archive.org/web/20100115134520/https://www.adobe.com" : "https://web.archive.org/web/20100115134520/http://wwwimages.adobe.com"); document.write(unescape("%3Cscript src='" + scJsHost + "/uber/js/omniture_s_code.js' type='text/javascript'%3E%3C/script%3E")); //--></script> <script type="text/javascript"><!-- var s_accountName; var s_docHost = window.location.hostname.toLowerCase(); var s_docURL = window.location.pathname.toLowerCase(); if (!window.s_account) s_accountName="mxmacromedia"; else s_accountName=window.s_account; if (s_docURL.indexOf("/devnet/") != -1) { s_channel="DevNet"; // Track Tabs as Pages when targeted directly if (document.URL.indexOf("navID=") != -1) { var s_pairs = window.location.search.substring(1).split("&"); for (i=0;i<s_pairs.length;i++) { if (s_pairs[i].indexOf("navID=") != -1) s_pageName=document.URL.substring(0, document.URL.indexOf("?")+1) + s_pairs[i]; s_pageName=s_pageName.toLowerCase(); } } } else if (s_docURL.indexOf("/designcenter/") != -1) { s_channel="Adobe Design Center"; } else if ((s_docHost.indexOf("labs.adobe") != -1) || (s_docHost.indexOf("labs-staging.") != -1)) { s_channel="Labs"; } else if (s_docHost.indexOf("help.adobe.com") != -1) { // Tracking Learning Resources help.adobe.com s_channel="Support Help.adobe.com"; var s_title=document.title; if (s_title.indexOf("*") != -1) { s_title=document.title.substring(0,document.title.indexOf("*")); } s_pageName="Support help.adobe.com: " + s_title; s_prop23=document.URL; } else if (s_docHost.indexOf("kb2.adobe.com") != -1) { // Tracking Support Knowledgebase s_channel="Support Knowledgebase"; } if (!window.scMMInclude) { var s_wd=window,s_tm=new Date; if(s_code!=' '){ s_code=s_dc(s_accountName); if(s_code)document.write(s_code) } } else { s_wds(s_accountName);s_ca(s_accountName); } function sendAnalyticsEvent(str){var ns=s_accountName;if(str!=null)ns+=","+str;void(s_gs(ns));} function sendLinkEvent(accnt,lnkname,type){ accnt=s_accountName;s_linkType=type;s_lnk=true;s_linkName=lnkname;void(s_gs(accnt));} var searchForm = (document.forms["globalnav-search"]) || (document.forms["adc-globalnav-search"]); if(searchForm) { if (typeof s_channel == "undefined") { var s_channel; } s_pageName_input_value = (s_pageName!="" && s_pageName != null) ? s_pageName : window.location.href.split("?"); s_channel_input_value = (s_channel!="") ? s_channel : "Channel:n/a"; var s_pageName_input = new Element('input'); s_pageName_input.writeAttribute({ "name" : "s_pageName", "type" : "hidden", "value": s_pageName_input_value[0] }); var s_channel_input = new Element('input'); s_channel_input.writeAttribute({ "name" : "s_channel", "type" : "hidden", "value": s_channel_input_value }); Element.insert(searchForm, s_pageName_input ).insert(s_channel_input); } //--></script> <noscript><img src="https://web.archive.org/web/20100115134520im_/http://stats.adobe.com/b/ss/mxmacromedia/1/G.9-XELvs" height="1" width="1" border="0" alt=""/></noscript> <!-- End SiteCatalyst code version: H.15.2. --> </div> <script type="text/javascript" src="https://web.archive.org/web/20100115134520js_/http://wwwimages.adobe.com/www.adobe.com/js/fsrscripts/oeTriggerParams.js"></script> <script type="text/javascript" src="https://web.archive.org/web/20100115134520js_/http://wwwimages.adobe.com/www.adobe.com/js/fsrscripts/oeLauncher.js"></script> <script type="text/javascript"> try { ForeCStdSetCookie(triggerParms["oecpp_ABXTesting"], ForeCStdGetCookie('LAYOUT'), null,"/",triggerParms["domain"]); if (triggerParms["oeMode"] == 1) { ForeCStdSetCookie('currentURL', window.location.href, null,'/',triggerParms["domain"]); } var FSRcurrentURL = ""; //var FSRreferrerURL = ""; FSRcurrentURL = (window.location.href).toLowerCase(); FSRreferrerURL = (document.referrer).toLowerCase(); try { FSRcurrentURL = (window.location.href).toLowerCase(); FSRreferrerURL = (document.referrer).toLowerCase(); if (FSRcurrentURL.indexOf("adobe.com/products/acrobat/readstep2.html") > -1 || FSRcurrentURL.indexOf("adobe.com/products/acrobat/readstep3.html") > -1 || FSRcurrentURL.indexOf("adobe.com/downloads") > -1 || FSRcurrentURL.indexOf("adobe.com/shockwave/download") > -1) { if (FSRreferrerURL.indexOf("adobe.com") > -1) { openFSRTracker(1); } } else { openFSRTracker(1); } } catch (err) {} } catch (err) {} </script> <!-- InstanceEndEditable --> </body> <!-- InstanceEnd --></html> <!-- FILE ARCHIVED ON 13:45:20 Jan 15, 2010 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 00:40:51 Nov 29, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 1.881 exclusion.robots: 0.053 exclusion.robots.policy: 0.031 esindex: 0.014 cdx.remote: 6.466 LoadShardBlock: 1374.484 (3) PetaboxLoader3.datanode: 1267.256 (4) PetaboxLoader3.resolve: 222.2 (2) load_resource: 181.922 -->

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