Complaint Investigation

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The investigation may also include a site visit, interviews with witnesses and analysis of documents. </p> <p>MDCR may schedule a conference with both parties to explore possible resolutions, clarify issues and provide a forum for presenting additional evidence. </p> <p>MDCR attempts to resolve complaints at all stages of the investigation. If both parties agree to a settlement, MDCR will close the investigation. If no settlement is reached, MDCR will complete the investigation and report on its findings. </p> <p><strong>Michigan law prohibits discrimination in: </strong></p> <ul> <li>Employment </li> <li>Education  </li> <li>Housing </li> <li>Public Accommodation </li> <li>Public Service  </li> <li>Law Enforcement</li> </ul> <p>based on race, religion, color, national origin, age, sex, disability, genetic information,  marital status, familial status, height, weight and arrest record.</p> <h3> </h3> <h3><strong>A Complaint is not a Lawsuit</strong></h3> <p> </p> <p>MDCR is an administrative agency representing the interests of the state. While a complaint is being investigated, the Department represents neither the claimant or the responding party.</p> <p><strong>Phone:</strong> 313-456-3700<br /> <strong>Fax:</strong> 313-456-3701<br /> <strong>Toll-Free:</strong> 800-482-3604<br /> <strong>TTY:</strong> 877-878-8464<br /> <strong><a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint" target="_blank" rel="noopener noreferrer"><br /> Online Complaint Form</a></strong></p> <p><a href="/mdcr/-/media/Project/Websites/mdcr/brochures/complaint-investigation-process.pdf?rev=d49eb557addd4b60875400d15ddbf266&hash=78080871878A5C535AFF5273D97EF105">Download Complaint Investigation Brochure</a></p> </div> </div> </div> </div> </div> <div class="component rich-text component__section"> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> </div> </div> </div> </div> </div> <div class="component accordion component__section" data-properties='{"expandOnHover":false,"expandedByDefault":false,"speed":500,"easing":"swing","canOpenMultiple":true,"canToggle":true,"isControlEditable":false}'> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> <div class="accordion-header"> <h2> How To File a Complaint of Discrimination </h2> </div> </div> </div> <div class="row"> <div class="col-12"> <div> <ul class="items"> <li class="item"> <div class="toggle-header" id="section-title-1-3" tabindex="0" role="button" aria-expanded="false" aria-controls="section-content-1-3"> <div class="label"> <div class="component content component__section field__content"> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> <div class="field-heading">Contact MDCR</div> </div> </div> </div> </div> </div> </div> </div> <div class="toggle-content" id="section-content-1-3" role="region" aria-labelledby="section-title-1-3"> <div class="component content component__section field__content"> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> <div class="field-content"><p>If you believe you have been the victim of unlawful discrimination within the past 180 days, you can <a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint"class="off-domain-link">file a complaint</a> online or by calling 1-800-482-3604. <br /> <br /> If you have questions about civil rights or believe you have been discriminated against, contact MDCR by phone (1-800-482-3604), in writing, <a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint" target="_blank" rel="noopener noreferrer"class="off-domain-link"><strong>online</strong></a> or in person. If you contact us by US mail or email, please include your name, address, and a telephone number where you can be reached during the day.  </p> <p>You also now have the option to speak to a Civil Rights Claims Examiner virtually through Zoom on <strong>Mondays from 8:00 a.m. to 12:00 p.m.</strong> and <strong>Wednesdays from 1:00 p.m. to 4:00 p.m</strong> (excluding state holidays).  Once you join the call, you will be placed into the waiting room. Participants will be addressed in the order that they joined.</p> <p>To join the Zoom call during the above scheduled times, click here: <a href="https://us06web.zoom.us/j/87661887764?pwd=UWtscHBoTGNPaS9UOStFdy9sV3NpUT09" target="_blank" rel="noopener noreferrer"class="off-domain-link">https://us06web.zoom.us/j/87661887764?pwd=UWtscHBoTGNPaS9UOStFdy9sV3NpUT09</a></p> <p>If you would like to use our Virtual Intake, but require an accommodation, please contact MDCR at (313) 456-3700 for assistance.</p></div> </div> </div> </div> </div> </div> </div> </li> <li class="item"> <div class="toggle-header" id="section-title-2-3" tabindex="0" role="button" aria-expanded="false" aria-controls="section-content-2-3"> <div class="label"> <div class="component content component__section field__content"> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> <div class="field-heading">File a Formal Complaint</div> </div> </div> </div> </div> </div> </div> </div> <div class="toggle-content" id="section-content-2-3" role="region" aria-labelledby="section-title-2-3"> <div class="component content component__section field__content"> <div class="component-content"> <div class="container"> <div class="row"> <div class="col-12"> <div class="field-content"><p>If the incident falls under the laws we enforce and occurred within 180 days, MDCR will prepare a formal complaint for you to sign before a notary public and return to MDCR.  Once MDCR receives your notarized complaint, it is placed on the docket and a copy is sent to you (the claimant) and the person or organization you filed the complaint against (the respondent.)  MDCR will then conduct an impartial investigation of all available evidence. You can <a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint" target="_blank" rel="noopener noreferrer"class="off-domain-link">file a complaint online</a> or by calling 1-800-482-3604.<a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint"class="off-domain-link"></a></p> <a href="https://dtmb.state.mi.us/MDCRRequestforService/RequestComplaint"> </a><a></a></div> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="component content component__section marketing-hero-component__section"> <div class="component-content"> <div class="com-wrapper"><div class="container"><div class="row"> <div class="col-md-4"><div class="marketing-hero-component__section-title"> <h2>MDCR Jurisdiction</h2> </div></div> <div class="col-md-8"><div class="marketing-hero-component__section-content"> <div class="rte-content"><p>The Michigan Department of Civil Rights enforces two state laws: The <strong><a href="https://www.michigan.gov/documents/act_453_elliott_larsen_8772_7.pdf"class="off-domain-link">Elliott-Larsen Civil Rights Act</a></strong> #453, Public Acts of 1976, as amended and <strong><a href="https://www.michigan.gov/documents/PWDCRA10-05_115444_7.pdf"class="off-domain-link">The Persons with Disabilities Civil Rights Act</a> </strong>#220, Public Acts 1976, as amended.</p></div> <div> <a class='primary-cta ' href='/mdcr/enforcement/investigation/jurisdiction' target=''>Learn More about MDCR'S Jurisdiction </a> </div> </div></div> </div></div></div> </div> </div> </section> <section class="component component-wrapper section__pagefooter"> <div class="container"> <div class="row"></div> </div> </section> <section class="component component-wrapper"> <div class="component component-social-breadcrumb component__section breadcrumb_social_content"> <div class="component-content"> <div class="breadcrumb__section social"> <div class="container"> <div class="row"> <div 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