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agility_cont","cT":"Container","id":"c7c2c3c8c2m1r1a1","sN":7,"aN":"c2c3c8c2m1r1a1"}'> <a id="shellmenu_11" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/dynamics-365/solutions/supply-chain" data-m='{"cN":"CatNav_Deliver supply chain agility_nav","id":"n1c7c2c3c8c2m1r1a1","sN":1,"aN":"c7c2c3c8c2m1r1a1"}'>Deliver supply chain agility</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Strengthen financial and operating models_cont","cT":"Container","id":"c8c2c3c8c2m1r1a1","sN":8,"aN":"c2c3c8c2m1r1a1"}'> <a id="shellmenu_12" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/dynamics-365/solutions/finance" data-m='{"cN":"CatNav_Strengthen financial and operating models_nav","id":"n1c8c2c3c8c2m1r1a1","sN":1,"aN":"c8c2c3c8c2m1r1a1"}'>Strengthen financial and operating models</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Boost productivity with AI_cont","cT":"Container","id":"c9c2c3c8c2m1r1a1","sN":9,"aN":"c2c3c8c2m1r1a1"}'> <a 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data-m='{"cN":"PCsAndDevices_cont","cT":"Container","id":"c11c2c1c9c2m1r1a1","sN":11,"aN":"c2c1c9c2m1r1a1"}'> <span id="uhf-navspn-shellmenu_79-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c11c2c1c9c2m1r1a1","sN":1,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </span> <button id="uhf-navbtn-shellmenu_79-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c2m1r1a1","sN":2,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_79-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_PCsAndTablets_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_80" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC" 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type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c12c2c1c9c2m1r1a1","sN":2,"aN":"c12c2c1c9c2m1r1a1"}'>Entertainment</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_86-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c2m1r1a1","sN":3,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_87" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/xbox-game-pass-ultimate/cfq7ttc0khs0?icid=CNavAllXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PC_Game_Pass_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_88" class="js-subm-uhf-nav-link" 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type="radio" name="sort-by" id="orderby-newest-oldest" value="newest-oldest" checked='checked' data-bi-cn="Newest to oldest" data-bi-ct="select filter" > <label class="custom-control-label" for="orderby-newest-oldest" aria-label="Newest to oldest" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Newest to oldest </span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="sort-by" id="orderby-oldest-newest" value="oldest-newest" data-bi-cn="Oldest to newest" data-bi-ct="select filter" > <label class="custom-control-label" for="orderby-oldest-newest" aria-label="Oldest to newest" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Oldest to newest </span> </label> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="taxonomy-f5bf48aa40cad7891eb709fcf1fde128"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Product </legend> <div class="facet facet--toggle" id="taxonomy-f5bf48aa40cad7891eb709fcf1fde128"> <div class="facet__expand-collapse"> <div class="custom-control custom-checkbox hidden"> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4704" value="dynamics-365-field-service" checked='checked' data-bi-cn="Dynamics 365 Field Service" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4704" aria-label="Dynamics 365 Field Service" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Field Service </span> <span class="custom-control-label__amt">(175)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4713" value="dynamics-365-sales" data-bi-cn="Dynamics 365 Sales" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4713" aria-label="Dynamics 365 Sales" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Sales </span> <span class="custom-control-label__amt">(23)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4698" value="dynamics-365-remote-assist" data-bi-cn="Dynamics 365 Remote Assist" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4698" aria-label="Dynamics 365 Remote Assist" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Remote Assist </span> <span class="custom-control-label__amt">(22)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4714" value="dynamics-365-customer-service" data-bi-cn="Dynamics 365 Customer Service" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4714" aria-label="Dynamics 365 Customer Service" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Customer Service </span> <span class="custom-control-label__amt">(16)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4893" value="dynamics-365-customer-insights" data-bi-cn="Dynamics 365 Customer Insights" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4893" aria-label="Dynamics 365 Customer Insights" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Customer Insights </span> <span class="custom-control-label__amt">(14)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-6402" value="dynamics-365-finance" data-bi-cn="Dynamics 365 Finance" data-bi-ct="select filter" > <label class="custom-control-label" for="term-6402" aria-label="Dynamics 365 Finance" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Finance </span> <span class="custom-control-label__amt">(14)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-5235" value="dynamics-365-supply-chain-management" data-bi-cn="Dynamics 365 Supply Chain Management" data-bi-ct="select filter" > <label class="custom-control-label" for="term-5235" aria-label="Dynamics 365 Supply Chain Management" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Supply Chain Management </span> <span class="custom-control-label__amt">(14)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4707" value="dynamics-365-business-central" data-bi-cn="Dynamics 365 Business Central" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4707" aria-label="Dynamics 365 Business Central" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Business Central </span> <span class="custom-control-label__amt">(12)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4956" value="dynamics-365-guides" data-bi-cn="Dynamics 365 Guides" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4956" aria-label="Dynamics 365 Guides" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Guides </span> <span class="custom-control-label__amt">(9)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-6494" value="dynamics-365-project-operations" data-bi-cn="Dynamics 365 Project Operations" data-bi-ct="select filter" > <label class="custom-control-label" for="term-6494" aria-label="Dynamics 365 Project Operations" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Project Operations </span> <span class="custom-control-label__amt">(9)</span> </label> </div> <div id="facet-product-expand-collapse" aria-hidden="true" class="collapse" role="region" > <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-7617" value="microsoft-365-copilot-for-sales" data-bi-cn="Microsoft 365 Copilot for Sales" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7617" aria-label="Microsoft 365 Copilot for Sales" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Microsoft 365 Copilot for Sales </span> <span class="custom-control-label__amt">(8)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-6527" value="dynamics-365-human-resources" data-bi-cn="Dynamics 365 Human Resources" data-bi-ct="select filter" > <label class="custom-control-label" for="term-6527" aria-label="Dynamics 365 Human Resources" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Human Resources </span> <span class="custom-control-label__amt">(6)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-8012" value="microsoft-365-copilot-for-service" data-bi-cn="Microsoft 365 Copilot for Service" data-bi-ct="select filter" > <label class="custom-control-label" for="term-8012" aria-label="Microsoft 365 Copilot for Service" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Microsoft 365 Copilot for Service </span> <span class="custom-control-label__amt">(6)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-5244" value="dynamics-365-commerce" data-bi-cn="Dynamics 365 Commerce" data-bi-ct="select filter" > <label class="custom-control-label" for="term-5244" aria-label="Dynamics 365 Commerce" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Commerce </span> <span class="custom-control-label__amt">(5)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-8142" value="microsoft-365-copilot-for-finance" data-bi-cn="Microsoft 365 Copilot for Finance" data-bi-ct="select filter" > <label class="custom-control-label" for="term-8142" aria-label="Microsoft 365 Copilot for Finance" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Microsoft 365 Copilot for Finance </span> <span class="custom-control-label__amt">(5)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-8130" value="dynamics-365-contact-center" data-bi-cn="Dynamics 365 Contact Center" data-bi-ct="select filter" > <label class="custom-control-label" for="term-8130" aria-label="Dynamics 365 Contact Center" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Contact Center </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-6530" value="dynamics-365-customer-voice" data-bi-cn="Dynamics 365 Customer Voice" data-bi-ct="select filter" > <label class="custom-control-label" for="term-6530" aria-label="Dynamics 365 Customer Voice" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Customer Voice </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-7625" value="microsoft-supply-chain-center" data-bi-cn="Microsoft Supply Chain Center" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7625" aria-label="Microsoft Supply Chain Center" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Microsoft Supply Chain Center </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-4869" value="dynamics-365-fraud-protection" data-bi-cn="Dynamics 365 Fraud Protection" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4869" aria-label="Dynamics 365 Fraud Protection" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Fraud Protection </span> <span class="custom-control-label__amt">(1)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-8063" value="dynamics-365-implementation-portal" data-bi-cn="Dynamics 365 Implementation Portal" data-bi-ct="select filter" > <label class="custom-control-label" for="term-8063" aria-label="Dynamics 365 Implementation Portal" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Implementation Portal </span> <span class="custom-control-label__amt">(1)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="product[]" id="term-7626" value="dynamics-365-intelligent-order-management" data-bi-cn="Dynamics 365 Intelligent Order Management" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7626" aria-label="Dynamics 365 Intelligent Order Management" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Dynamics 365 Intelligent Order Management </span> <span class="custom-control-label__amt">(1)</span> </label> </div> </div> <button aria-controls="facet-product-expand-collapse" aria-expanded="false" class="btn btn-link btn-sm px-0 faceted-search__expand-link" data-button-expand data-target="#facet-product-expand-collapse" type="button" > + View all 21 </button> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="taxonomy-cc0af601bfd673427a8abb171f62c707"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Content type </legend> <div class="facet facet--list" id="taxonomy-cc0af601bfd673427a8abb171f62c707"> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-4690" value="news-and-product-updates" data-bi-cn="News and product updates" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4690" aria-label="News and product updates" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> News and product updates </span> <span class="custom-control-label__amt">(116)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-18" value="thought-leadership" data-bi-cn="Thought leadership" data-bi-ct="select filter" > <label class="custom-control-label" for="term-18" aria-label="Thought leadership" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Thought leadership </span> <span class="custom-control-label__amt">(23)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-7688" value="tips-and-guides" data-bi-cn="Tips and guides" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7688" aria-label="Tips and guides" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Tips and guides </span> <span class="custom-control-label__amt">(18)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-13" value="customer-stories" data-bi-cn="Customer stories" data-bi-ct="select filter" > <label class="custom-control-label" for="term-13" aria-label="Customer stories" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Customer stories </span> <span class="custom-control-label__amt">(10)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-15" value="events" data-bi-cn="Events" data-bi-ct="select filter" > <label class="custom-control-label" for="term-15" aria-label="Events" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Events </span> <span class="custom-control-label__amt">(9)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="content-type[]" id="term-4710" value="analyst-reports" data-bi-cn="Analyst reports" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4710" aria-label="Analyst reports" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Analyst reports </span> <span class="custom-control-label__amt">(7)</span> </label> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="taxonomy-9d9b68ac2b1de18d3712096354b3c3a5"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Topic </legend> <div class="facet facet--list" id="taxonomy-9d9b68ac2b1de18d3712096354b3c3a5"> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="topic[]" id="term-4699" value="ai" data-bi-cn="AI" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4699" aria-label="AI" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> AI </span> <span class="custom-control-label__amt">(19)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="topic[]" id="term-7608" value="collaboration" data-bi-cn="Collaboration" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7608" aria-label="Collaboration" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Collaboration </span> <span class="custom-control-label__amt">(10)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="topic[]" id="term-7609" value="automation" data-bi-cn="Automation" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7609" aria-label="Automation" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Automation </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="topic[]" id="term-7610" value="low-code" data-bi-cn="Low-code" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7610" aria-label="Low-code" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Low-code </span> <span class="custom-control-label__amt">(1)</span> </label> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="taxonomy-b35153cbefdc494658fd486420895a58"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Audience type </legend> <div class="facet facet--list" id="taxonomy-b35153cbefdc494658fd486420895a58"> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7679" value="field-service" data-bi-cn="Field service" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7679" aria-label="Field service" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Field service </span> <span class="custom-control-label__amt">(37)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7674" value="it-decision-maker" data-bi-cn="IT decision maker" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7674" aria-label="IT decision maker" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> IT decision maker </span> <span class="custom-control-label__amt">(19)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7672" value="administrator" data-bi-cn="Administrator" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7672" aria-label="Administrator" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Administrator </span> <span class="custom-control-label__amt">(17)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7675" value="maker" data-bi-cn="Maker" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7675" aria-label="Maker" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Maker </span> <span class="custom-control-label__amt">(15)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7678" value="customer-service" data-bi-cn="Customer service" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7678" aria-label="Customer service" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Customer service </span> <span class="custom-control-label__amt">(7)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7683" value="operations" data-bi-cn="Operations" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7683" aria-label="Operations" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Operations </span> <span class="custom-control-label__amt">(6)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7684" value="sales" data-bi-cn="Sales" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7684" aria-label="Sales" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Sales </span> <span class="custom-control-label__amt">(5)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7681" value="human-resources" data-bi-cn="Human resources" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7681" aria-label="Human resources" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Human resources </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7682" value="marketing" data-bi-cn="Marketing" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7682" aria-label="Marketing" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Marketing </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7680" value="finance" data-bi-cn="Finance" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7680" aria-label="Finance" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Finance </span> <span class="custom-control-label__amt">(2)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7690" value="supply-chain" data-bi-cn="Supply chain" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7690" aria-label="Supply chain" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Supply chain </span> <span class="custom-control-label__amt">(2)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience-type[]" id="term-7673" value="data-analyst" data-bi-cn="Data analyst" data-bi-ct="select filter" > <label class="custom-control-label" for="term-7673" aria-label="Data analyst" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Data analyst </span> <span class="custom-control-label__amt">(1)</span> </label> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="taxonomy-e31f6f9827c187e8aebdb0839a0c963a"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Audience </legend> <div class="facet facet--list" id="taxonomy-e31f6f9827c187e8aebdb0839a0c963a"> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience[]" id="term-4685" value="it-professional" data-bi-cn="IT Professionals" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4685" aria-label="IT Professionals" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> IT Professionals </span> <span class="custom-control-label__amt">(114)</span> </label> </div> <div class="custom-control custom-checkbox "> <input class="custom-control-input" type="checkbox" name="audience[]" id="term-4684" value="business-leader" data-bi-cn="Business Decision Makers" data-bi-ct="select filter" > <label class="custom-control-label" for="term-4684" aria-label="Business Decision Makers" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Business Decision Makers </span> <span class="custom-control-label__amt">(61)</span> </label> </div> </div> </fieldset> </div> <div class="form-filters__group py-4 border-top " data-facet data-id="date-filter"> <fieldset class="form-group m-0"> <legend class="h6 mb-g"> Date </legend> <div class="facet facet--list" id="date-filter"> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-any" value="any" checked='checked' data-bi-cn="All dates" data-bi-ct="select filter" > <label class="custom-control-label" for="date-any" aria-label="All dates" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> All dates </span> <span class="custom-control-label__amt">(175)</span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-30-days" value="30-days" data-bi-cn="Last 30 days" data-bi-ct="select filter" > <label class="custom-control-label" for="date-30-days" aria-label="Last 30 days" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Last 30 days </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-90-days" value="90-days" data-bi-cn="Last 90 days" data-bi-ct="select filter" > <label class="custom-control-label" for="date-90-days" aria-label="Last 90 days" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Last 90 days </span> <span class="custom-control-label__amt">(3)</span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-6-months" value="6-months" data-bi-cn="Last 6 months" data-bi-ct="select filter" > <label class="custom-control-label" for="date-6-months" aria-label="Last 6 months" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Last 6 months </span> <span class="custom-control-label__amt">(10)</span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-12-months" value="12-months" data-bi-cn="Last 12 months" data-bi-ct="select filter" > <label class="custom-control-label" for="date-12-months" aria-label="Last 12 months" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Last 12 months </span> <span class="custom-control-label__amt">(26)</span> </label> </div> <div class="custom-control custom-radio "> <input class="custom-control-input" type="radio" name="date" id="date-custom-range" value="custom-range" data-bi-cn="Custom range" data-bi-ct="select filter" > <label class="custom-control-label" for="date-custom-range" aria-label="Custom range" > <span class="custom-control-glyph" aria-hidden="true"></span> <span class="custom-control-label__name"> Custom range </span> </label> </div> </div> </fieldset> </div> </div> </form> </div> </aside> </div> <div class="col col-12 col-lg-9"> <div class="faceted-search__results mb-5" data-bi-an="Search Results" id="search-results" role="region" aria-label="Search Results" aria-live="polite" aria-atomic="true" aria-busy="false" data-bi-an="Search Results" > <div class="search-results__posts posts-list" id="faceted-search-results"> <article id="post-193174" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-193174 post type-post status-publish format-standard has-post-thumbnail hentry product-dynamics-365-field-service product-dynamics-365-guides product-dynamics-365-remote-assist content-type-news-and-product-updates audience-type-administrator audience-type-it-decision-maker audience-it-professional ms-author-author-6246 review-flag-2-1593580434-938 review-flag-gener-1593580748-258 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams" data-bi-id="193174" data-bi-ct="image link" > <img width="300" height="131" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-300x131.webp" class="card-img wp-post-image" alt="A hand holding a phone with a picture of a machine" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-300x131.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-1024x449.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-768x337.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-1536x673.webp 1536w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/02/annotations-2048x898.webp 2048w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/" data-bi-id="4685" data-bi-cn="IT Professionals" data-bi-ct="post categories" > IT Professionals </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2025-02-10T09:00:00-08:00">February 10, 2025</time> </div> <div class="card__read-time"> 2 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams" data-bi-id="193174" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/02/10/spatial-annotations-in-dynamics-365-field-service-teams-for-frontline-technicians-with/" > <span>Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their view with remote participants for real-time collaboration while in the flow of work. </div> </article> <article id="post-192818" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192818 post type-post status-publish format-standard has-post-thumbnail hentry tag-automation tag-power-platform product-dynamics-365-field-service content-type-news-and-product-updates audience-type-data-analyst audience-type-it-decision-maker audience-it-professional ms-author-author-6246 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Mobile Offline Data with Application Insights" data-bi-id="192818" data-bi-ct="image link" > <img width="300" height="200" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2-300x200.jpg" class="card-img wp-post-image" alt="Man sitting at a table, looking at a mobile phone in his hand." decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2-300x200.jpg 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2-768x512.jpg 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2-800x533.jpg 800w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2-400x267.jpg 400w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO22_Cafe_005_v2.jpg 900w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/" data-bi-id="4685" data-bi-cn="IT Professionals" data-bi-ct="post categories" > IT Professionals </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2025-01-29T10:38:59-08:00">January 29, 2025</time> </div> <div class="card__read-time"> 2 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Mobile Offline Data with Application Insights" data-bi-id="192818" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/01/29/mobile-offline-data-application-insights/" > <span>Mobile Offline Data with Application Insights</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> This feature uses Application Insights to provide detailed analytics and reporting capabilities. Within Application Insights, you can create queries to drill down to data most relevant for your organization. Based on those queries, create dashboards with visualizations tailored to your specific needs. </div> </article> <article id="post-193106" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-193106 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-copilot tag-microsoft-dataverse tag-power-automate tag-power-platform tag-release-wave product-dynamics-365-business-central product-dynamics-365-customer-insights product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-human-resources product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6197 review-flag-3-1593580439-147 review-flag-ai-driven-ai-driven review-flag-integ-1593580285-687 review-flag-never-1593580311-709 review-flag-new-1593580245-522 review-flag-the-m-1680214360-641"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings" data-bi-id="193106" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/01/D365_-706484_Blog_250120_1260-300x169.jpg" class="card-img wp-post-image" alt="A woman sitting at a desk writing on paper. The image is overlaid with the Dynamics 365, Power Platform, and Copilot icons on the left side." decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/01/D365_-706484_Blog_250120_1260-300x169.jpg 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/01/D365_-706484_Blog_250120_1260-1024x576.jpg 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/01/D365_-706484_Blog_250120_1260-768x432.jpg 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2025/01/D365_-706484_Blog_250120_1260.jpg 1260w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-business-central/" data-bi-id="4707" data-bi-cn="Dynamics 365 Business Central" data-bi-ct="post categories" > Dynamics 365 Business Central </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2025-01-23T09:00:00-08:00">January 23, 2025</time> </div> <div class="card__read-time"> 7 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings" data-bi-id="193106" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/01/23/2025-release-wave-1-plans-for-microsoft-dynamics-365-microsoft-power-platform-and-role-based-copilot-offerings/" > <span>2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> We’ve published the 2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot offerings. These plans are a compilation of the new capabilities planned to be released between April 2025 and September 2025. </div> </article> <article id="post-192481" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192481 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-business-applications-launch-event tag-copilot tag-power-platform product-dynamics-365-business-central product-dynamics-365-commerce product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service product-microsoft-supply-chain-center content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6197 review-flag-1593580412-535 review-flag-2-1593580434-938 review-flag-ai-driven-ai-driven review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="2024 release wave 2 launches with hundreds of Copilot capabilities" data-bi-id="192481" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/D365_Blog_Lifestyle_Abstract-13_1260-300x169.webp" class="card-img wp-post-image" alt="Abstract design incorporating a close-up image of a side of a building, against a dark blue background." decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/D365_Blog_Lifestyle_Abstract-13_1260-300x169.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/D365_Blog_Lifestyle_Abstract-13_1260-1024x576.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/D365_Blog_Lifestyle_Abstract-13_1260-768x432.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/D365_Blog_Lifestyle_Abstract-13_1260.webp 1260w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-business-central/" data-bi-id="4707" data-bi-cn="Dynamics 365 Business Central" data-bi-ct="post categories" > Dynamics 365 Business Central </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-10-29T09:00:00-07:00">October 29, 2024</time> </div> <div class="card__read-time"> 5 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="2024 release wave 2 launches with hundreds of Copilot capabilities" data-bi-id="192481" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/10/29/2024-release-wave-2-launches-with-hundreds-of-copilot-capabilities/" > <span>2024 release wave 2 launches with hundreds of Copilot capabilities</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing. </div> </article> <article id="post-192390" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192390 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-business-applications-launch-event product-dynamics-365-business-central product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance content-type-news-and-product-updates audience-business-leader ms-author-author-6236 review-flag-free-1593619511-304 review-flag-new-1593580245-522 review-flag-publi-1593580758-917"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Transform work with autonomous agents across your business processes" data-bi-id="192390" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/10.17-FI-and-social-300x169.jpg" class="card-img wp-post-image" alt="A screenshot from the Dynamics 365 sales hub showing open leads. The screen shot is displayed in a mockup monitor, atop a light orange background, with the Copilot logo overlaid on the top right." decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/10.17-FI-and-social-300x169.jpg 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/10.17-FI-and-social-1024x576.jpg 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/10.17-FI-and-social-768x432.jpg 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/10.17-FI-and-social.jpg 1200w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-customer-service/" data-bi-id="4714" data-bi-cn="Dynamics 365 Customer Service" data-bi-ct="post categories" > Dynamics 365 Customer Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-10-21T02:30:00-07:00">October 21, 2024</time> </div> <div class="card__read-time"> 4 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Transform work with autonomous agents across your business processes" data-bi-id="192390" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/10/21/transform-work-with-autonomous-agents-across-your-business-processes/" > <span>Transform work with autonomous agents across your business processes</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Introducing 10 new autonomous agents in Microsoft Dynamics 365 to build capacity for every sales, service, finance, and supply chain team. </div> </article> <article id="post-192356" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192356 post type-post status-publish format-standard has-post-thumbnail hentry tag-business-applications-launch-event product-dynamics-365-business-central product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-sales product-dynamics-365-supply-chain-management content-type-events content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6236 review-flag-1593580412-535 review-flag-2-1593580434-938 review-flag-4-1593580444-193 review-flag-7-1593580459-505 review-flag-9-1593580469-657 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Explore what’s new for Copilot and Dynamics 365 at the Business Applications Launch Event" data-bi-id="192356" data-bi-ct="image link" > <img width="300" height="168" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/featured-image-10.15-300x168.webp" class="card-img wp-post-image" alt="abstract image" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/featured-image-10.15-300x168.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/featured-image-10.15-1024x573.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/featured-image-10.15-768x430.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/10/featured-image-10.15.webp 1280w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/events/" data-bi-id="15" data-bi-cn="Events" data-bi-ct="post categories" > Events </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-business-central/" data-bi-id="4707" data-bi-cn="Dynamics 365 Business Central" data-bi-ct="post categories" > Dynamics 365 Business Central </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-10-16T08:00:00-07:00">October 16, 2024</time> </div> <div class="card__read-time"> 2 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Explore what’s new for Copilot and Dynamics 365 at the Business Applications Launch Event" data-bi-id="192356" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/10/16/explore-whats-new-for-copilot-and-dynamics-365-at-the-business-applications-launch-event/" > <span>Explore what’s new for Copilot and Dynamics 365 at the Business Applications Launch Event</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Register today for this virtual event on Tuesday, October 29, 2024, where we will showcase highlights from release wave 2. </div> </article> <article id="post-192276" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192276 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai product-dynamics-365-field-service content-type-customer-stories content-type-tips-and-guides audience-business-leader ms-author-author-6236 review-flag-1593580412-535 review-flag-1593580425-950 review-flag-24-7-1680212846-567 review-flag-5-1593580450-212 review-flag-7-1593580459-505 review-flag-inter-1680213142-33 review-flag-iot-1680213317-56 review-flag-machi-1680214146-670 review-flag-partn-1593580281-976 review-flag-the-m-1680214360-641"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Harnessing transformative AI for field service excellence" data-bi-id="192276" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/09/9.23-d365-FI-300x169.webp" class="card-img wp-post-image" alt="field service worker on tablet" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/09/9.23-d365-FI-300x169.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/09/9.23-d365-FI-1024x576.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/09/9.23-d365-FI-768x432.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/09/9.23-d365-FI.webp 1260w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/tips-and-guides/" data-bi-id="7688" data-bi-cn="Tips and guides" data-bi-ct="post categories" > Tips and guides </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-09-26T08:00:00-07:00">September 26, 2024</time> </div> <div class="card__read-time"> 5 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Harnessing transformative AI for field service excellence" data-bi-id="192276" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/09/26/harnessing-transformative-ai-for-field-service-excellence/" > <span>Harnessing transformative AI for field service excellence</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Microsoft Dynamics 365 Field Service customers can use Connected Field Service to seamlessly connect their IoT devices to diagnose problems. </div> </article> <article id="post-192217" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192217 post type-post status-publish format-standard has-post-thumbnail hentry tag-dynamics-365-accelerator tag-power-platform product-dynamics-365-field-service content-type-news-and-product-updates audience-type-administrator audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-4-1593580444-193 review-flag-5-1593580450-212 review-flag-ga-1593580753-959 review-flag-gener-1593580748-258 review-flag-lever-1593580262-871 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Announcing the General Availability of the New UX in Field Service Mobile " data-bi-id="192217" data-bi-ct="image link" > <img width="300" height="300" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-300x300.jpg" class="card-img wp-post-image" alt="Two employees standing together, one holding a tablet and the other holding a phone that they're both looking at" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-300x300.jpg 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-150x150.jpg 150w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1.jpg 598w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/" data-bi-id="4685" data-bi-cn="IT Professionals" data-bi-ct="post categories" > IT Professionals </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-09-16T11:04:16-07:00">September 16, 2024</time> </div> <div class="card__read-time"> 3 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Announcing the General Availability of the New UX in Field Service Mobile " data-bi-id="192217" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2024/09/16/announcing-the-general-availability-of-the-new-ux-in-field-service-mobile/" > <span>Announcing the General Availability of the New UX in Field Service Mobile </span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> The new User Experience in Dynamics 365 Field Service Mobile application is now in general availability. With key enhancements and changes added, we can’t wait to share it with our customers today. </div> </article> <article id="post-192061" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-192061 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai product-dynamics-365-field-service product-dynamics-365-remote-assist product-dynamics-365-sales product-microsoft-365-copilot-for-sales content-type-customer-stories audience-business-leader ms-author-author-6236 review-flag-1593580768-560 review-flag-1593580412-535 review-flag-5-1593580450-212 review-flag-9-1593580469-657 review-flag-alway-1593580307-456 review-flag-never-1593580311-709 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365" data-bi-id="192061" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/08/8.27-Featured-Image-300x169.webp" class="card-img wp-post-image" alt="woman holding tablet" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/08/8.27-Featured-Image-300x169.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/08/8.27-Featured-Image-1024x576.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/08/8.27-Featured-Image-768x432.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/08/8.27-Featured-Image.webp 1280w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/customer-stories/" data-bi-id="13" data-bi-cn="Customer stories" data-bi-ct="post categories" > Customer stories </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-08-28T08:00:00-07:00">August 28, 2024</time> </div> <div class="card__read-time"> 6 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365" data-bi-id="192061" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/08/28/gj-pepsi-profit-rises-by-30-million-with-microsoft-dynamics-365/" > <span>G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> In 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, and cost savings by implementing solutions including Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Remote Assist, Microsoft Dynamics 365 Sales, and other Microsoft technologies. </div> </article> <article id="post-191936" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-191936 post type-post status-publish format-standard has-post-thumbnail hentry tag-microsoft-teams product-dynamics-365-field-service product-dynamics-365-remote-assist content-type-news-and-product-updates content-type-tips-and-guides audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-and-o-1593580421-190 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams" data-bi-id="191936" data-bi-ct="image link" > <img width="300" height="200" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-300x200.webp" class="card-img wp-post-image" alt="Man wearing an orange vest in a manufacturing or warehouse who appears to be doing inventory or looking at something in a box and messaging about it on his phone in Microsoft Teams. Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice, Manufacturing, Firstline Worker, Delivery, Tracking" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-300x200.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-1024x683.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-768x512.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-1536x1024.webp 1536w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-2048x1365.webp 2048w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-330x220.webp 330w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-800x533.webp 800w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/06/M365CO20_BusinessVoice_008-400x267.webp 400w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/" data-bi-id="4685" data-bi-cn="IT Professionals" data-bi-ct="post categories" > IT Professionals </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-08-21T12:53:53-07:00">August 21, 2024</time> </div> <div class="card__read-time"> 2 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams" data-bi-id="191936" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2024/08/21/enable-spatial-annotations-for-your-frontline-technicians-using-dynamics-365-field-service-teams/" > <span>Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. </div> </article> <article id="post-191927" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-191927 post type-post status-publish format-standard has-post-thumbnail hentry product-dynamics-365-field-service content-type-news-and-product-updates content-type-tips-and-guides audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-never-1593580311-709 review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="Your Board, Your Way – Optimize schedule board navigation patterns in Universal Resource Scheduling" data-bi-id="191927" data-bi-ct="image link" > <img width="300" height="233" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/CLO22_TechOffice_022-300x233.jpg" class="card-img wp-post-image" alt="Enterprise office worker in focused work with a neutral facial expression." decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/CLO22_TechOffice_022-300x233.jpg 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/CLO22_TechOffice_022-1024x794.jpg 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/CLO22_TechOffice_022-768x595.jpg 768w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/" data-bi-id="4685" data-bi-cn="IT Professionals" data-bi-ct="post categories" > IT Professionals </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/dynamics-365-field-service/" data-bi-id="4704" data-bi-cn="Dynamics 365 Field Service" data-bi-ct="post categories" > Dynamics 365 Field Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-08-12T14:37:15-07:00">August 12, 2024</time> </div> <div class="card__read-time"> 2 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="Your Board, Your Way – Optimize schedule board navigation patterns in Universal Resource Scheduling" data-bi-id="191927" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2024/08/12/new-features-in-universal-resource-schedulings-schedule-board/" > <span>Your Board, Your Way – Optimize schedule board navigation patterns in Universal Resource Scheduling</span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> The schedule board now utilizes the computer’s local cache to remember user settings, including the last accessed tab, map panel state, view type and mode, board start date, and column width, allowing users to resume their work seamlessly without reconfiguring each time they return to the board. </div> </article> <article id="post-191721" class="card card--search material-card py-4 border-bottom is-entire-card-clickable post-191721 post type-post status-publish format-standard has-post-thumbnail hentry tag-power-platform tag-release-wave product-dynamics-365-business-central product-dynamics-365-customer-insights product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-human-resources product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service content-type-news-and-product-updates audience-business-leader ms-author-author-6236 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-ai-driven-ai-driven review-flag-new-1593580245-522"> <div class="card__image"> <div class="d-flex card__image-link" data-bi-cn="2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available " data-bi-id="191721" data-bi-ct="image link" > <img width="300" height="169" src="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp" class="card-img wp-post-image" alt="colleagues gathered around computer" decoding="async" loading="lazy" srcset="https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp 300w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-1024x576.webp 1024w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-768x432.webp 768w, https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image.webp 1280w" sizes="auto, (max-width: 300px) 100vw, 300px" /> </div> </div> <div class="card__content card-body p-4 p-md-0"> <div class="card__meta small"> <div class="card__categories" data-bi-an="Post Categories"> <ul class="list-inline d-sm-inline m-0"> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/" data-bi-id="4684" data-bi-cn="Business Decision Makers" data-bi-ct="post categories" > Business Decision Makers </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/content-type/news-and-product-updates/" data-bi-id="4690" data-bi-cn="News and product updates" data-bi-ct="post categories" > News and product updates </a> </li> <li class="list-inline-item mr-0"> <a href="https://www.microsoft.com/en-us/dynamics-365/blog/product/microsoft-365-copilot-for-service/" data-bi-id="8012" data-bi-cn="Microsoft 365 Copilot for Service" data-bi-ct="post categories" > Microsoft 365 Copilot for Service </a> </li> </ul> </div> <div class="card__date"> <span>Published</span> <time datetime="2024-07-16T09:00:00-07:00">July 16, 2024</time> </div> <div class="card__read-time"> 8 min read </div> </div> <h3 class="h3 m-0 mb-1 pb-2"> <a class="card__link" data-bi-cn="2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available " data-bi-id="191721" data-bi-ct="title link" data-bi-tn="search-result-card" href="https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2024/07/16/2024-release-wave-2-plans-for-microsoft-dynamics-365-and-microsoft-power-platform-now-available/" > <span>2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available </span> <span class="glyph-prepend glyph-prepend-small glyph-prepend-chevron-right" aria-hidden="true"></span> </a> </h3> On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. </div> </article> </div> <div class="d-flex justify-content-center"> <button type="button" data-load-more-button aria-controls="faceted-search-results" aria-label="Load more results" class="btn btn-primary faceted-search__load-more mt-4" > Load more </button> </div> </div> </div> </div> </div> </div> </div> <template id="current-selection-template"> <li class="pb-2"> <button type="button" class="btn btn-sm glyph-append glyph-append-xsmall glyph-append-cancel font-weight-normal current-selections__selection" aria-label="Remove filter" data-bi-an="label" data-bi-ct="filter removal" data-bi-bhvr="5" ></button> </li> </template> <template id="skeleton-template"> <div class="border-top py-4"> <div class="card card--skeleton"> <div class="faceted-search__skeleton faceted-search__skeleton--is-loading small mb-3 w-25" style="--skeleton-lines: 1;"> </div> <div class="faceted-search__skeleton faceted-search__skeleton--is-loading h3 mt-0 mb-2 w-100" style="--skeleton-lines: 2;"> </div> <div class="faceted-search__skeleton faceted-search__skeleton--is-loading base mt-0 mb-2 w-50" style="--skeleton-lines: 1;"> </div> <div class="faceted-search__skeleton faceted-search__skeleton--is-loading base mt-0 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card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"193174\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"131\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-300x131.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"A hand holding a phone with a picture of a machine\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-300x131.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-1024x449.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-768x337.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-1536x673.webp 1536w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/annotations-2048x898.webp 2048w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4685\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"IT Professionals\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tIT Professionals\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2025-02-10T09:00:00-08:00\\\">February 10, 2025<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t2 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"193174\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/2025\\\/02\\\/10\\\/spatial-annotations-in-dynamics-365-field-service-teams-for-frontline-technicians-with\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Spatial annotations for frontline technicians with Dynamics 365 Field Service & Microsoft Teams<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tUsing spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their view with remote participants for real-time collaboration while in the flow of work.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192818,\"title\":\"Mobile Offline Data with Application Insights\",\"html\":\"<article id=\\\"post-192818\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192818 post type-post status-publish format-standard has-post-thumbnail hentry tag-automation tag-power-platform product-dynamics-365-field-service content-type-news-and-product-updates audience-type-data-analyst audience-type-it-decision-maker audience-it-professional ms-author-author-6246 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Mobile Offline Data with Application Insights\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192818\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"200\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2-300x200.jpg\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"Man sitting at a table, looking at a mobile phone in his hand.\\\" decoding=\\\"async\\\" fetchpriority=\\\"high\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2-300x200.jpg 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2-768x512.jpg 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2-800x533.jpg 800w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2-400x267.jpg 400w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/CLO22_Cafe_005_v2.jpg 900w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4685\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"IT Professionals\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tIT Professionals\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2025-01-29T10:38:59-08:00\\\">January 29, 2025<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t2 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Mobile Offline Data with Application Insights\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192818\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/2025\\\/01\\\/29\\\/mobile-offline-data-application-insights\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Mobile Offline Data with Application Insights<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tThis feature uses Application Insights to provide detailed analytics and reporting capabilities. Within Application Insights, you can create queries to drill down to data most relevant for your organization.\\u00a0 Based on those queries, create dashboards with visualizations tailored to your specific needs.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":193106,\"title\":\"2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings\",\"html\":\"<article id=\\\"post-193106\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-193106 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-copilot tag-microsoft-dataverse tag-power-automate tag-power-platform tag-release-wave product-dynamics-365-business-central product-dynamics-365-customer-insights product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-human-resources product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6197 review-flag-3-1593580439-147 review-flag-ai-driven-ai-driven review-flag-integ-1593580285-687 review-flag-never-1593580311-709 review-flag-new-1593580245-522 review-flag-the-m-1680214360-641\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"193106\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/D365_-706484_Blog_250120_1260-300x169.jpg\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"A woman sitting at a desk writing on paper. The image is overlaid with the Dynamics 365, Power Platform, and Copilot icons on the left side.\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/D365_-706484_Blog_250120_1260-300x169.jpg 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/D365_-706484_Blog_250120_1260-1024x576.jpg 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/D365_-706484_Blog_250120_1260-768x432.jpg 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/D365_-706484_Blog_250120_1260.jpg 1260w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-business-central\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4707\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Business Central\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Business Central\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2025-01-23T09:00:00-08:00\\\">January 23, 2025<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t7 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"193106\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2025\\\/01\\\/23\\\/2025-release-wave-1-plans-for-microsoft-dynamics-365-microsoft-power-platform-and-role-based-copilot-offerings\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tWe\\u2019ve published the 2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot offerings. These plans are a compilation of the new capabilities planned to be released between April 2025 and September 2025.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192481,\"title\":\"2024 release wave 2 launches with hundreds of Copilot capabilities\",\"html\":\"<article id=\\\"post-192481\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192481 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-business-applications-launch-event tag-copilot tag-power-platform product-dynamics-365-business-central product-dynamics-365-commerce product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service product-microsoft-supply-chain-center content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6197 review-flag-1593580412-535 review-flag-2-1593580434-938 review-flag-ai-driven-ai-driven review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2024 release wave 2 launches with hundreds of Copilot capabilities\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192481\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/D365_Blog_Lifestyle_Abstract-13_1260-300x169.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"Abstract design incorporating a close-up image of a side of a building, against a dark blue background.\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/D365_Blog_Lifestyle_Abstract-13_1260-300x169.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/D365_Blog_Lifestyle_Abstract-13_1260-1024x576.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/D365_Blog_Lifestyle_Abstract-13_1260-768x432.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/D365_Blog_Lifestyle_Abstract-13_1260.webp 1260w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-business-central\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4707\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Business Central\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Business Central\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-10-29T09:00:00-07:00\\\">October 29, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t5 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2024 release wave 2 launches with hundreds of Copilot capabilities\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192481\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/10\\\/29\\\/2024-release-wave-2-launches-with-hundreds-of-copilot-capabilities\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>2024 release wave 2 launches with hundreds of Copilot capabilities<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tEnterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise. But the way we do business keeps fundamentally changing.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192390,\"title\":\"Transform work with autonomous agents across your business processes\",\"html\":\"<article id=\\\"post-192390\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192390 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai tag-business-applications-launch-event product-dynamics-365-business-central product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance content-type-news-and-product-updates audience-business-leader ms-author-author-6236 review-flag-free-1593619511-304 review-flag-new-1593580245-522 review-flag-publi-1593580758-917\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Transform work with autonomous agents across your business processes\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192390\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/10.17-FI-and-social-300x169.jpg\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"A screenshot from the Dynamics 365 sales hub showing open leads. The screen shot is displayed in a mockup monitor, atop a light orange background, with the Copilot logo overlaid on the top right.\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/10.17-FI-and-social-300x169.jpg 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/10.17-FI-and-social-1024x576.jpg 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/10.17-FI-and-social-768x432.jpg 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/10.17-FI-and-social.jpg 1200w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-customer-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4714\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Customer Service\\u200b\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Customer Service\\u200b\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-10-21T02:30:00-07:00\\\">October 21, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t4 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Transform work with autonomous agents across your business processes\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192390\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/10\\\/21\\\/transform-work-with-autonomous-agents-across-your-business-processes\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Transform work with autonomous agents across your business processes<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tIntroducing 10 new autonomous agents in Microsoft Dynamics 365 to build capacity for every sales, service, finance, and supply chain team.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192356,\"title\":\"Explore what\\u2019s new for Copilot and Dynamics 365 at the Business Applications Launch Event\",\"html\":\"<article id=\\\"post-192356\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192356 post type-post status-publish format-standard has-post-thumbnail hentry tag-business-applications-launch-event product-dynamics-365-business-central product-dynamics-365-contact-center product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-sales product-dynamics-365-supply-chain-management content-type-events content-type-news-and-product-updates topic-ai audience-business-leader ms-author-author-6236 review-flag-1593580412-535 review-flag-2-1593580434-938 review-flag-4-1593580444-193 review-flag-7-1593580459-505 review-flag-9-1593580469-657 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Explore what\\u2019s new for Copilot and Dynamics 365 at the Business Applications Launch Event\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192356\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"168\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/featured-image-10.15-300x168.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"abstract image\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/featured-image-10.15-300x168.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/featured-image-10.15-1024x573.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/featured-image-10.15-768x430.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/featured-image-10.15.webp 1280w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/events\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"15\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Events\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tEvents\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-business-central\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4707\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Business Central\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Business Central\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-10-16T08:00:00-07:00\\\">October 16, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t2 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Explore what\\u2019s new for Copilot and Dynamics 365 at the Business Applications Launch Event\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192356\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/10\\\/16\\\/explore-whats-new-for-copilot-and-dynamics-365-at-the-business-applications-launch-event\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Explore what\\u2019s new for Copilot and Dynamics 365 at the Business Applications Launch Event<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tRegister today for this virtual event on Tuesday, October 29, 2024, where we will showcase highlights from release wave 2.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192276,\"title\":\"Harnessing transformative AI for field service excellence\",\"html\":\"<article id=\\\"post-192276\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192276 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai product-dynamics-365-field-service content-type-customer-stories content-type-tips-and-guides audience-business-leader ms-author-author-6236 review-flag-1593580412-535 review-flag-1593580425-950 review-flag-24-7-1680212846-567 review-flag-5-1593580450-212 review-flag-7-1593580459-505 review-flag-inter-1680213142-33 review-flag-iot-1680213317-56 review-flag-machi-1680214146-670 review-flag-partn-1593580281-976 review-flag-the-m-1680214360-641\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Harnessing transformative AI for field service excellence\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192276\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/9.23-d365-FI-300x169.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"field service worker on tablet\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/9.23-d365-FI-300x169.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/9.23-d365-FI-1024x576.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/9.23-d365-FI-768x432.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/9.23-d365-FI.webp 1260w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/tips-and-guides\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"7688\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Tips and guides\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tTips and guides\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-09-26T08:00:00-07:00\\\">September 26, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t5 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Harnessing transformative AI for field service excellence\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192276\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/09\\\/26\\\/harnessing-transformative-ai-for-field-service-excellence\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Harnessing transformative AI for field service excellence<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tMicrosoft Dynamics 365 Field Service customers can use Connected Field Service to seamlessly connect their IoT devices to diagnose problems.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192217,\"title\":\"Announcing the General Availability of the New UX in Field Service Mobile\\u00a0\",\"html\":\"<article id=\\\"post-192217\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192217 post type-post status-publish format-standard has-post-thumbnail hentry tag-dynamics-365-accelerator tag-power-platform product-dynamics-365-field-service content-type-news-and-product-updates audience-type-administrator audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-4-1593580444-193 review-flag-5-1593580450-212 review-flag-ga-1593580753-959 review-flag-gener-1593580748-258 review-flag-lever-1593580262-871 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Announcing the General Availability of the New UX in Field Service Mobile\\u00a0\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192217\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"300\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-300x300.jpg\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"Two employees standing together, one holding a tablet and the other holding a phone that they're both looking at\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-300x300.jpg 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1-150x150.jpg 150w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/MSC24-Canada-SMB-Getty-1356070782-rgb_600-1.jpg 598w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4685\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"IT Professionals\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tIT Professionals\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-09-16T11:04:16-07:00\\\">September 16, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t3 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Announcing the General Availability of the New UX in Field Service Mobile\\u00a0\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192217\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/2024\\\/09\\\/16\\\/announcing-the-general-availability-of-the-new-ux-in-field-service-mobile\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Announcing the General Availability of the New UX in Field Service Mobile\\u00a0<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tThe new User Experience in Dynamics 365 Field Service Mobile application is now in general availability. With key enhancements and changes added, we can\\u2019t wait to share it with our customers today.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":192061,\"title\":\"G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365\",\"html\":\"<article id=\\\"post-192061\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-192061 post type-post status-publish format-standard has-post-thumbnail hentry tag-ai product-dynamics-365-field-service product-dynamics-365-remote-assist product-dynamics-365-sales product-microsoft-365-copilot-for-sales content-type-customer-stories audience-business-leader ms-author-author-6236 review-flag-1593580768-560 review-flag-1593580412-535 review-flag-5-1593580450-212 review-flag-9-1593580469-657 review-flag-alway-1593580307-456 review-flag-never-1593580311-709 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192061\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/8.27-Featured-Image-300x169.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"woman holding tablet\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/8.27-Featured-Image-300x169.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/8.27-Featured-Image-1024x576.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/8.27-Featured-Image-768x432.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/8.27-Featured-Image.webp 1280w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/customer-stories\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"13\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Customer stories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tCustomer stories\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-08-28T08:00:00-07:00\\\">August 28, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t6 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"192061\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/08\\\/28\\\/gj-pepsi-profit-rises-by-30-million-with-microsoft-dynamics-365\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tIn 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, and cost savings by implementing solutions including Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Remote Assist, Microsoft Dynamics 365 Sales, and other Microsoft technologies.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":191936,\"title\":\"Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams\",\"html\":\"<article id=\\\"post-191936\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-191936 post type-post status-publish format-standard has-post-thumbnail hentry tag-microsoft-teams product-dynamics-365-field-service product-dynamics-365-remote-assist content-type-news-and-product-updates content-type-tips-and-guides audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-and-o-1593580421-190 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191936\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"200\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-300x200.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"Man wearing an orange vest in a manufacturing or warehouse who appears to be doing inventory or looking at something in a box and messaging about it on his phone in Microsoft Teams. Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice, Manufacturing, Firstline Worker, Delivery, Tracking\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-300x200.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-1024x683.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-768x512.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-1536x1024.webp 1536w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-2048x1365.webp 2048w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-330x220.webp 330w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-800x533.webp 800w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/M365CO20_BusinessVoice_008-400x267.webp 400w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4685\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"IT Professionals\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tIT Professionals\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-08-21T12:53:53-07:00\\\">August 21, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t2 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191936\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/2024\\\/08\\\/21\\\/enable-spatial-annotations-for-your-frontline-technicians-using-dynamics-365-field-service-teams\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tAccess the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":191927,\"title\":\"Your Board, Your Way \\u2013 Optimize schedule board navigation patterns in Universal Resource Scheduling\",\"html\":\"<article id=\\\"post-191927\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-191927 post type-post status-publish format-standard has-post-thumbnail hentry product-dynamics-365-field-service content-type-news-and-product-updates content-type-tips-and-guides audience-type-it-decision-maker audience-type-maker audience-it-professional ms-author-author-6222 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-3-1593580439-147 review-flag-never-1593580311-709 review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Your Board, Your Way \\u2013 Optimize schedule board navigation patterns in Universal Resource Scheduling\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191927\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"233\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/CLO22_TechOffice_022-300x233.jpg\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"Enterprise office worker in focused work with a neutral facial expression.\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/CLO22_TechOffice_022-300x233.jpg 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/CLO22_TechOffice_022-1024x794.jpg 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/CLO22_TechOffice_022-768x595.jpg 768w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4685\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"IT Professionals\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tIT Professionals\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/dynamics-365-field-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4704\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Dynamics 365 Field Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tDynamics 365 Field Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-08-12T14:37:15-07:00\\\">August 12, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t2 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"Your Board, Your Way \\u2013 Optimize schedule board navigation patterns in Universal Resource Scheduling\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191927\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/it-professional\\\/2024\\\/08\\\/12\\\/new-features-in-universal-resource-schedulings-schedule-board\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>Your Board, Your Way \\u2013 Optimize schedule board navigation patterns in Universal Resource Scheduling<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tThe schedule board now utilizes the computer\\u2019s local cache to remember user settings, including the last accessed tab, map panel state, view type and mode, board start date, and column width, allowing users to resume their work seamlessly without reconfiguring each time they return to the board.\\t<\\\/div>\\n\\n<\\\/article>\\n\"},{\"id\":191721,\"title\":\"2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available\\u00a0\",\"html\":\"<article id=\\\"post-191721\\\" class=\\\"card card--search material-card py-4 border-bottom is-entire-card-clickable post-191721 post type-post status-publish format-standard has-post-thumbnail hentry tag-power-platform tag-release-wave product-dynamics-365-business-central product-dynamics-365-customer-insights product-dynamics-365-customer-service product-dynamics-365-field-service product-dynamics-365-finance product-dynamics-365-human-resources product-dynamics-365-project-operations product-dynamics-365-sales product-dynamics-365-supply-chain-management product-microsoft-365-copilot-for-finance product-microsoft-365-copilot-for-sales product-microsoft-365-copilot-for-service content-type-news-and-product-updates audience-business-leader ms-author-author-6236 review-flag-1593580425-950 review-flag-2-1593580434-938 review-flag-ai-driven-ai-driven review-flag-new-1593580245-522\\\">\\n\\n\\t<div class=\\\"card__image\\\">\\n\\t\\t\\t\\t\\t<div\\n\\t\\t\\t\\tclass=\\\"d-flex card__image-link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available\\u00a0\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191721\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"image link\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<img width=\\\"300\\\" height=\\\"169\\\" src=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp\\\" class=\\\"card-img wp-post-image\\\" alt=\\\"colleagues gathered around computer\\\" decoding=\\\"async\\\" srcset=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp 300w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/D365_351372_BLOG_240704-7.5-featured-image-1024x576.webp 1024w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/D365_351372_BLOG_240704-7.5-featured-image-768x432.webp 768w, https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/D365_351372_BLOG_240704-7.5-featured-image.webp 1280w\\\" sizes=\\\"(max-width: 300px) 100vw, 300px\\\" \\\/>\\t\\t\\t<\\\/div>\\n\\t\\t\\t<\\\/div>\\n\\n\\t<div class=\\\"card__content card-body p-4 p-md-0\\\">\\n\\t\\t<div class=\\\"card__meta small\\\">\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__categories\\\" data-bi-an=\\\"Post Categories\\\">\\n\\t\\t\\t\\t\\t<ul class=\\\"list-inline d-sm-inline m-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4684\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Business Decision Makers\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tBusiness Decision Makers\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/content-type\\\/news-and-product-updates\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"4690\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"News and product updates\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tNews and product updates\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"list-inline-item mr-0\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<a\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/product\\\/microsoft-365-copilot-for-service\\\/\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-id=\\\"8012\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-cn=\\\"Microsoft 365 Copilot for Service\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tdata-bi-ct=\\\"post categories\\\"\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\tMicrosoft 365 Copilot for Service\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t\\t<div class=\\\"card__date\\\">\\n\\t\\t\\t\\t<span>Published<\\\/span>\\u00a0<time datetime=\\\"2024-07-16T09:00:00-07:00\\\">July 16, 2024<\\\/time>\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t\\t<div class=\\\"card__read-time\\\">\\n\\t\\t\\t\\t\\t8 min read\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\n\\t\\t<h3 class=\\\"h3 m-0 mb-1 pb-2\\\">\\n\\t\\t\\t<a\\n\\t\\t\\t\\tclass=\\\"card__link\\\"\\n\\t\\t\\t\\tdata-bi-cn=\\\"2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available\\u00a0\\\"\\n\\t\\t\\t\\tdata-bi-id=\\\"191721\\\"\\n\\t\\t\\t\\tdata-bi-ct=\\\"title link\\\"\\n\\t\\t\\t\\tdata-bi-tn=\\\"search-result-card\\\"\\n\\t\\t\\t\\thref=\\\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/dynamics-365\\\/blog\\\/business-leader\\\/2024\\\/07\\\/16\\\/2024-release-wave-2-plans-for-microsoft-dynamics-365-and-microsoft-power-platform-now-available\\\/\\\"\\n\\t\\t\\t>\\n\\t\\t\\t\\t<span>2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available\\u00a0<\\\/span>\\u00a0<span class=\\\"glyph-prepend glyph-prepend-small glyph-prepend-chevron-right\\\" aria-hidden=\\\"true\\\"><\\\/span>\\n\\t\\t\\t<\\\/a>\\n\\t\\t<\\\/h3>\\n\\t\\tOn July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power 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