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To that end, this Code of Conduct frames our expectations for behavior when interacting with Crossref staff and our community—in person and online—including when enquiring about membership, at our events, during meetings and webinars, through social media, email, support tickets, and forum discussions."><meta name=author content="Rosa-Clark"><meta name=gitlastmod content="2025-02-06 10:25:04 -0500 -0500"><meta name=hugolastmod content="2025-02-06 10:25:04 -0500 -0500"><meta name=copyright content="Crossref - 2025"><meta name=twitter:label1 value="Reading time"><meta name=twitter:data1 value="4 minute read 🕑"><meta property="dc:language" content="en"><meta property="dc:format" content="text/html"><meta property="dc:rights" content="CC BY 4.0"><meta property="dc:source" content="Crossref"><meta property="dc:type" content="website"><meta property="dc:title" content="Code of conduct"><meta property="og:title" content="Code of conduct - Crossref"><meta property="og:site_name" content="www.crossref.org"><meta property="og:description" content="At Crossref, we assume that most people are intelligent and well-intentioned, and we’re not inclined to tell people what to do. However, we want all engagement with Crossref to be safe and productive for everyone involved. 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Back in September 2023, we announced the acquisition of the Retraction Watch database with an ongoing shared service. Since then, they have sent us regular updates, which are publicly available as a csv file. Our aim has always been to better integrate these retractions with our existing metadata, and today we’ve met that goal. This is the first time we have supplemented our metadata with a third-party data source.</p></div><a href=/blog/retraction-watch-retractions-now-in-the-crossref-api/ class=nav2019__post-readmore>...Find out more</a></div><div class="nav-col nav2019__post"><img class=profile-pic src=https://www.crossref.org//images/staff/ed17-b-thumbnail.png alt='Ed Pentz' height=57 width=57><div class=nav2019__post-text><h5>2025 January 28</h5><h3><a href=/blog/posi-2.0-feedback/>POSI 2.0 feedback</a></h3><p>As a provider of foundational open scholarly infrastructure, Crossref is an adopter of the Principles of Open Scholarly Infrastructure (POSI). In December 2024 we posted our updated POSI self-assessment. POSI provides an invaluable framework for transparency, accountability, susatinability and community alignment. There are 21 other POSI adopters. Together, we are now undertaking a public consultation on proposed revisions for a version 2.0 release of the principles, which would update the current version 1.</p></div><a href=/blog/posi-2.0-feedback/ class=nav2019__post-readmore>...Find out more</a></div><div class="nav-col nav2019__post"><img class=profile-pic src=https://www.crossref.org//images/staff/dominika-thumbnail.jpg alt='Dominika Tkaczyk' height=57 width=57><div class=nav2019__post-text><h5>2025 January 08</h5><h3><a href=/blog/metadata-matching-beyond-correctness/>Metadata matching: beyond correctness</a></h3><p>https://doi.org/10.13003/axeer1ee In our previous entry, we explained that thorough evaluation is key to understanding a matching strategy’s performance. While evaluation is what allows us to assess the correctness of matching, choosing the best matching strategy is, unfortunately, not as simple as selecting the one that yields the best matches. Instead, these decisions usually depend on weighing multiple factors based on your particular circumstances. This is true not only for metadata matching, but for many technical choices that require navigating trade-offs.</p></div><a href=/blog/metadata-matching-beyond-correctness/ class=nav2019__post-readmore>...Find out more</a></div><div class="nav-col nav2019__post"><img class=profile-pic src=https://www.crossref.org//images/staff/ginny_thumbnail.png alt='Ginny Hendricks' height=57 width=57><div class=nav2019__post-text><h5>2024 December 12</h5><h3><a href=/blog/a-progress-update-and-a-renewed-commitment-to-community/>A progress update and a renewed commitment to community</a></h3><p>Looking back over 2024, we wanted to reflect on where we are in meeting our goals, and report on the progress and plans that affect you - our community of 21,000 organisational members as well as the vast number of research initiatives and scientific bodies that rely on Crossref metadata. In this post, we will give an update on our roadmap, including what is completed, underway, and up next, and a bit about what’s paused and why.</p></div><a href=/blog/a-progress-update-and-a-renewed-commitment-to-community/ class=nav2019__post-readmore>...Find out more</a></div></div><div class=footer-colours></div></div></div><div class=logo><a class=crossref-brand href=https://www.crossref.org/><img class=site-logo src=https://www.crossref.org//img/crossref-logo-reverse.svg alt="Crossref logo"></a></div></div><div class=site-header><div class="container-fluid site-header-inner"><div class=menu-wrap><ul class=menu-icon data-toggle-nav=nav2019><li><div class=nav-burger><span></span> <span></span> <span></span></div></li><li>Menu</li></ul></div><div class=social-icons><a href=https://bsky.app/profile/crossref.bsky.social><i class="fab fa-bluesky" aria-hidden=true></i> </a><a rel=me href=https://mastodon.online/@crossref><i class="fab fa-mastodon" aria-hidden=true></i> </a><a href=https://www.linkedin.com/company/crossref><i class="fab fa-linkedin" aria-hidden=true></i> </a><a href=https://www.youtube.com/c/CrossrefVideos><i class="fab fa-youtube" aria-hidden=true></i></a></div><div class=search-icon><a href=# class=search-trigger>search</a></div><div class=hcwh-box-top><input id=howcanwehelptop class=hcwh-inner placeholder="Search entire site" tabindex=1 autocomplete=on></div><div class=logo><a class=crossref-brand href=https://www.crossref.org/><img class=site-logo src=https://assets.crossref.org/logo/crossref-logo-200.svg alt="Crossref logo"></a></div></div></div><header class="intro-header short"><div class="container short"><div class=row><div class="col-lg-10 col-lg-offset-1 col-md-10 col-md-offset-1"><h1>Code of conduct</h1></div></div></div></header><div class="container xxx"><div class=row><div class="col-md-10 col-md-offset-1"><div class=breadcrumb-wrap role=navigation aria-label="breadcrumbs navigation"><ul class=wy-breadcrumbs><li><a href=https://www.crossref.org/>Home</a><span>></span></li><li>Code of conduct</li></ul></div></div></div><div class=row><div class="col-md-10 col-md-offset-1"><p>At Crossref, we assume that most people are intelligent and well-intentioned, and we’re not inclined to tell people what to do. However, we want all engagement with Crossref to be safe and productive for everyone involved. To that end, this Code of Conduct frames our expectations for behavior when interacting with Crossref staff and our community—in person and online—including when enquiring about membership, at our events, during meetings and webinars, through social media, email, support tickets, and forum discussions.</p><p>Crossref is dedicated to providing a harassment-free experience for everyone. We welcome your questions, concerns, and feedback relating to any aspect of our work and offer many opportunities to do so.</p><h2 id=expected-behavior>Expected behavior</h2><p>While interacting within a Crossref environment in any way, we expect you to respect all staff and community members, regardless of any diversity characteristics which include but are not limited to:</p><table><tr><td><ul><li>age<li>citizenship status<li>disability<li>ethnicity<li>family and other caring responsibilities<li>gender</li></ul></td><td><ul><li>geographic location<li>military/veteran status<li>national origin<li>physical appearance<li>political beliefs<li>pregnancy/parental status</li></ul></td><td><ul><li>professional career level<li>race<li>religion/value system<li>sex<li>sexual orientation<li>socio-economic background/social class</li></ul></td></tr></table><p>Our global community consists of publishers, editors, funders, developers, librarians, researchers, and more, across a wide variety of disciplines. We value the participation of every member and want everyone to have a fulfilling and enjoyable experience in their interactions with Crossref and the wider community.</p><blockquote><p>In short: We expect all community members to abide by these guidelines in all their interactions in the Crossref community, both online and in-person. We do not accept harassment or offensive behavior anywhere. It’s counter to Crossref’s values and is counter to our values as human beings.</p></blockquote><p>As such, we expect the following:</p><ul><li>All communication should be appropriate for a professional audience of people of many different backgrounds. Sexual language and imagery are never appropriate in such a context, nor is language referring to personal qualities or characteristics or group membership.</li><li>Empathize and be respectful of others. Be agreeable even when you disagree. Be polite even if there is cause to complain. Do not use insulting language, harass anyone, impersonate people, or expose their private information.</li><li>Be encouraging. Include others in the conversation where appropriate and value their contributions. Additionally, avoid jargon, slang, and cultural references that can exclude others from engaging.</li><li>Participate constructively. Aim to improve the discussion and ensure that your contribution is on topic and helpful for others. Never post spam or attempt to mislead others.</li><li>Pay attention to non-verbal communication. Ensure that your behavior is considerate and any physical contact is consensual.</li></ul><h2 id=reporting>Reporting</h2><p>If someone makes you or anyone else feel unsafe or uncomfortable or otherwise violates the Code of Conduct, please bring this to the attention of Crossref staff or email the report to <a href=mailto:conduct@crossref.org>conduct@crossref.org</a>. All reports will be seen by Lucy Ofiesh and Ginny Hendricks and will be treated privately.</p><h3 id=steps-crossref-will-take>Steps Crossref will take</h3><ol><li>Participants will be asked to stop any harassing behavior and are expected to comply immediately.</li><li>Anyone violating this Code of Conduct will be blocked—without warning—from the space where the incident occurred, such as our social media channels, the Crossref community forum, or expulsion from the meeting/event.</li><li>They may also be banned from all interaction on all platforms for a period of time at our discretion.</li><li>Crossref may publish a statement publicly about the incident, but never without the permission of those who have been harmed by the incident, and always within the law.</li></ol><h3 id=reinstatement>Reinstatement</h3><p>Requests to be reinstated after being blocked or banned may be sent to <a href=mailto:conduct@crossref.org>conduct@crossref.org</a> and will be considered.</p><h2 id=reviewing-this-policy>Reviewing this policy</h2><p>The Crossref Code of Conduct is adapted from several others, including <a href=https://web.archive.org/web/20190124173334/https://www.oreilly.com/conferences/code-of-conduct.html target=_blank>O’Reilly Media Conferences</a> and <a href=https://force11.org/info/code-of-conduct/ target=_blank>FORCE11</a>. 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Wilkinson, Vanessa Fairhurst, Rosa Morais Clark, Isaac Farley, Amanda Bartell, Rachael Lammey, Lucy Ofiesh.</p><p>Please contact <a href=mailto:conduct@crossref.org>conduct@crossref.org</a> with any suggestions.</p><p>We thank our community for your help in keeping Crossref a welcoming, respectful, and friendly community for all participants.</p></div></div><div class=row><div class="col-md-10 col-md-offset-1"></div></div><div class="row infoline"><div class="col-md-10 col-md-offset-1"><p>Page owner: Ginny Hendricks   |   Last updated 2022-January-19</p></div></div></div><footer class=top-footer><div class=container><div class=row><div class="home-slot col-md-3 col-md-offset-1"><span class=strap>You are Crossref</span></div><div class="home-slot home-slot-col2 col-md-3"><a href=https://www.crossref.org//membership/><button>Join the community</button></a></div><div class="home-slot col-md-3 strap"><a href=https://www.crossref.org//subscribe-newsletter/><button>Get email 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