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Subscription | HelpDesk Help Center
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Learn how to adjust your plan and optimize costs for your support team."> <link rel="canonical" href="https://www.helpdesk.com/help/subscription/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph":[{"@type":"Organization","address":[{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Boston","addressRegion":"Massachusetts","postalCode":"02110","streetAddress":"101 Arch Street, 8th Floor"},{"@type":"PostalAddress","addressCountry":"PL","addressLocality":"Wroc艂aw","addressRegion":"dolno艣l膮skie","postalCode":"53-033","streetAddress":"Zwyci臋ska 47"}],"brand":{"description":"HelpDesk is a ticketing system for teams of any size. Manage your customer communication in one smart place. Get started for free. 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lg:u-flex u-flex-col sm:u-flex-row"> <input type="search" name="query" class="b--u-mb-1 sm:u-mb-0 c-compact-form__input c-navbar__search__input c-navbar-search-button" placeholder="Search the Help Center" required data-mobile-search-target="input"> <button type="submit" class="c-btn v--primary c-compact-form__button c-navbar-search-button u-hidden lg:u-inline-block" title="Search"></button> </div> </form><button class="c-navbar__button" aria-expanded="false" data-action="show#toggle" data-target="mobile-search.close"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class=""> <g fill="none" stroke="#1b1b20" stroke-linecap="square"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <div class="c-navbar__menu" hidden data-target="show.content"> <ul class="c-navbar__list lg:u-hidden"><li class="c-navbar__item"> <a 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class="c-navbar__sublink">Contact forms</a></li><li><a href="/help/connect-channels/#email-forwarding" class="c-navbar__sublink">Email forwarding</a></li><li><a href="/help/connect-channels/#widgets" class="c-navbar__sublink">Widgets</a></li></ul></li><li class="c-navbar__item"> <a href="/help/subscription/" class="c-navbar__link ">Subscription</a></li><li class="c-navbar__item"> <a href="/help/integrations/" class="c-navbar__link v--has-dropdown">Integrations</a><ul class="c-navbar__sublist"><li><a href="/help/integrations/#data-migration" class="c-navbar__sublink">Data migration</a></li><li><a href="/help/integrations/#integrations" class="c-navbar__sublink">Integrations</a></li></ul></li></ul> <div class="c-navbar__mobile-actions"> <a href="https://accounts.livechat.com?client_id=82837eac-ff5e-45ca-bce1-00011acf925c&redirect_uri=https%3A%2F%2Fapp.helpdesk.com&response_type=token&source_id=mobile_menu_login" class="c-btn v--secondary v--sm">Log in</a> <a 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href="/help/use-helpdesk/" class="c-navbar__link v--has-dropdown">Use HelpDesk</a><ul class="c-navbar__sublist"><li><a href="/help/use-helpdesk/#tickets" class="c-navbar__sublink">Work with tickets</a></li><li><a href="/help/use-helpdesk/#automate" class="c-navbar__sublink">Automate your work</a></li><li><a href="/help/use-helpdesk/#team" class="c-navbar__sublink">Manage your team</a></li></ul></li><li class="c-navbar__item"> <a href="/help/connect-channels/" class="c-navbar__link v--has-dropdown">Connect channels</a><ul class="c-navbar__sublist"><li><a href="/help/connect-channels/#contact-forms" class="c-navbar__sublink">Contact forms</a></li><li><a href="/help/connect-channels/#email-forwarding" class="c-navbar__sublink">Email forwarding</a></li><li><a href="/help/connect-channels/#widgets" class="c-navbar__sublink">Widgets</a></li></ul></li><li class="c-navbar__item"> <a href="/help/subscription/" class="c-navbar__link ">Subscription</a></li><li class="c-navbar__item"> <a href="/help/integrations/" class="c-navbar__link v--has-dropdown">Integrations</a><ul class="c-navbar__sublist"><li><a href="/help/integrations/#data-migration" class="c-navbar__sublink">Data migration</a></li><li><a href="/help/integrations/#integrations" class="c-navbar__sublink">Integrations</a></li></ul></li></ul> <div class="o-wrapper"> <div class="u-border-b-2 u-border-gray-800 u-Mb-lg"> <div class="o-container"> <div class="md:u-flex u-items-center u-Mb-xl"> <div class="u-My-lg md:u-mb-0 md:u-pr-md u-basis-4"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_315,c_limit/hd-help/subscription-2.svg" alt=""> </div><div class="md:u-px-md u-basis-6"> <h1 class="b--u-text-3xl">Subscription</h1> <p class="b--u-text-base">Manage your subscription, the number of agents, and payments</p> </div> </div> </div> </div><div class="o-container u-Py-lg"><div class="u-flex u-justify-center"> <div class="lg:u-basis-10 u-basis-12 md:u-flex u-flex-wrap lg:u-px-md"> <div class="u-mb-lg u-basis-6 md:u-pr-md"> <a href="/help/how-to-subscribe/" class="u-block b--u-text-base b--u-text-bold c-link">How to subscribe</a><p class="b--u-text-base u-mt-xs">Manage your HelpDesk subscription and learn more about the pricing options.</p></div><div class="u-mb-lg u-basis-6 md:u-pl-md"> <a href="/help/keep-data-and-changes-when-the-trial-ends/" class="u-block b--u-text-base b--u-text-bold c-link">Keep data and changes when the trial ends</a><p class="b--u-text-base u-mt-xs">Keep your HelpDesk configurations safe after your trial ends. Learn how to subscribe and continue using your account without losing any changes.</p></div><div class="u-mb-lg u-basis-6 md:u-pr-md"> <a href="/help/invoices/" class="u-block b--u-text-base b--u-text-bold c-link">Invoices</a><p class="b--u-text-base u-mt-xs">Check all the transactions that have been made on your account.</p></div><div class="u-mb-lg u-basis-6 md:u-pl-md"> <a href="/help/pricing-and-plans-in-helpdesk/" class="u-block b--u-text-base b--u-text-bold c-link">Pricing in HelpDesk</a><p class="b--u-text-base u-mt-xs">Explore HelpDesk's offer and find a solution that meets your business needs.</p></div></div> </div> </div></div> <section style="background: linear-gradient(180deg, rgba(248, 255, 174, 0) 0%, rgba(47, 199, 116, 0.3) 100%);"> <div class="o-container-xl"> <div class="o-feature v--textual"> <div class="b--u-pt-8 b--md:u-pt-6 lg:u-pt-0"> <p class="b--u-text-3xl b--u-text-black-900 b--u-mb-3 u-text-center md:u-text-left">Try HelpDesk today</p> <form action="https://accounts.livechat.com/signup?client_id=82837eac-ff5e-45ca-bce1-00011acf925c&redirect_uri=https%3A%2F%2Fapp.helpdesk.com&response_type=token&source_id=prefooter&source_url=https%3a%2f%2fwww.helpdesk.com%2fhelp%2fsubscription%2f" method="GET" data-controller="track utm-tracking-form source-tracking" data-target="source-tracking.signup utm-tracking-form.form" data-track-event="register_redirect" data-track-source-id="prefooter" data-track-source-text="Sign up free form" data-action="track#send" data-source-tracking-id="prefooter" data-source-tracking-url="https://www.helpdesk.com/help/subscription/"> <div class="u-maxw-6 u-ml-auto md:u-ml-0 u-mr-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-target="utm-tracking-form.email" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="prefooter"> <input type="hidden" name="source_url" value="https://www.helpdesk.com/help/subscription/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;" data-action="click->source-tracking#save">Sign up free</button> </div> </form> <p class="b--u-text-black-900 b--u-text-sm b--u-mt-2 u-text-center md:u-text-left b--u-mb-4"> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"/> </svg> Free 14-day trial </span> <span class="u-inline-block"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10" class="u-ml-md"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor" /> </svg> Simple setup </span> </p> <div class="u-text-center md:u-text-left md:u-flex u-items-center b--sm:u-pb-2 lg:u-pb-0"> <p class="b--u-text-2xs b--u-text-black-600 u-basis-2 b--u-my-1.5 b--u-mr-3 b--lg:u-mr-1.5">You'll be in<br> good company</p> <div class="u-basis-9"> <img src="/images/happy-customers.3abd905fe8d7b8555194b183a241defb71af2e49133597006148afc0b10844a2.png" width="324" height="41" class="u-maxw-4 md:u-ml-0" alt="Companies using HelpDesk" loading="lazy" > </div> </div> </div> <div class="u-self-end"> <img src="/images/helpdesk.f74d3b27cb9a369acd77cc2bffc69471985f01c1a3d71955abfcc106096ee419.png" class="u-maxw-6 u-mx-auto" width="544" height="577" alt="HelpDesk tickets that are created with Shopify, Salesforce, LiveChat, and Messenger" loading="lazy" > </div> </div> </div> </section> <section class="u-bg-gray-900 b--u-py-10 b--md:u-py-12 u-border-t u-border-b u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-text-black-900 b--u-mb-6">Discover <a href="https://text.com/?utm_source=helpdesk.com&utm_medium=referral&utm_content=productbarfooter" target="_blank" class="b--u-text-black-900 b--u-text-bold u-hover-none">Text</a> products</h2> <div class="b--o-grid b--o-grid--1 b--sm:o-grid--2 b--lg:o-grid--4"> <a href="https://www.livechat.com/?utm_source=helpdesk.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset u-hover-none"> <div class="b--u-mr-2"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M51.8 39a7.6 7.6 0 01-7.6 6.8H40L32 51v-5.2l8-5.2h4.2a2.3 2.3 0 002.4-2c.2-4 .2-8 0-12a2.2 2.2 0 00-2.2-2.1 138.7 138.7 0 00-16.9 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.2 12a2.4 2.4 0 002.5 2.1H32v5.2h-4.2a7.5 7.5 0 01-7.6-6.9c-.3-4.2-.3-8.5 0-12.8a7.4 7.4 0 017-6.8 124.8 124.8 0 0117.6 0 7.4 7.4 0 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b--u-text-black">LiveChat</span> <br>Connect with customers</p> </a> <a href="https://www.chatbot.com/?utm_source=helpdesk.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset u-hover-none"> <div class="b--u-mr-2"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 01-7.6 6.9H40L32 51v-5.2l8-5.2h4.2a2.4 2.4 0 002.4-2.1c.3-4 .2-8 0-12a2.2 2.2 0 00-2.1-2 138.9 138.9 0 00-17 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.1 12a2.4 2.4 0 002.4 2.1H32v5.2h-4.2a7.6 7.6 0 01-7.6-7 96 96 0 010-12.7 7.4 7.4 0 017-6.8 125 125 0 0117.6 0 7.4 7.4 0 017 6.8 96 96 0 010 12.8z" fill="#06F"/><defs><filter 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href="https://www.knowledgebase.com/?utm_source=helpdesk.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset u-hover-none"> <div class="b--u-mr-2"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M46.8 26.4V21h-.3c-4.4.2-8.1 3-10.4 5.4H36c-2.3-2.3-6-5.2-10.4-5.4h-.3v5.4H20v9.2l.2 6.3a7.4 7.4 0 007 6.8 125.1 125.1 0 0017.7 0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-text-black-600 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold b--u-text-black">KnowledgeBase</span> <br>Guide and educate customers</p> </a> <a href="https://openwidget.com/?utm_source=helpdesk.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset u-hover-none"> <div class="b--u-mr-3"> <svg width="76" 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