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<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>Details - Reservation Specialist - Ferris State University</title> <meta name="viewport" content="width=device-width, initial-scale=1">  <script async src="https://www.googletagmanager.com/gtag/js?id=G-LF25N3755Z"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-LF25N3755Z'); </script> <link href="https://careers-static.pageuppeople.com/jobs-shared-010005202249131221250017020413143166133192.css" rel="stylesheet" type="text/css" /> <script src="https://careers-static.pageuppeople.com/Jobs-39170149918616823646177135332332305121163.js" type="text/javascript"></script> <script>PU.Jobs.source = {"instId":1010,"sourcePointer":"cw","language":"en-us","baseDomain":"https://jobs.ferris.edu","dynamicTemplate":true,"action":"Detail"};PU.Analytics.init({"TrackingId":"G-8MJYP9RHDL","InstanceTrackingId":null});</script> <link rel="stylesheet" href="https://www.ferris.edu/employment/stylesheets/bootstrap-grid.css"> <link rel="stylesheet" href="https://www.ferris.edu/employment/stylesheets/pageup-template-2.css"> </head> <body> <div class="red-bg" id="header-wrapper"> <div class="container"> <div class="row"> <div class="col-xs-12"> <h1 id="ferris-header"> <a href="https://www.ferris.edu"><img id="ferris-logo" src="https://www.ferris.edu/employment/ferris-logo-white.png" alt="Ferris State University"/></a> </h1> </div> </div> </div> </div> <form action="/en-us/search/" method="get" id="jobs-form" class="careers-browse"> <main> <div class="container"> <div class="row"> <div class="col-sm-8 mt-2"> <div id="messages" style="display: none"><ul id="message-list" role="presentation"></ul></div> <div id="waiting" class="waiting" style="display: none;"></div><div id="job"><div id="job-content"> <h2>Reservation Specialist</h2> <p> <span style="float:right"><a class="apply-link button" href="https://secure.dc4.pageuppeople.com/apply/1010/gateway/default.aspx?c=apply&lJobID=496862&lJobSourceTypeID=796&sLanguage=en-us">Apply now</a></span> <b>Job no:</b> <span class="job-externalJobNo">496862</span><br> <b>Work type:</b> <span class="work-type staff">Staff</span><br> <b>Location:</b> <span class="location">Big Rapids, MI 49307</span><br> <b>Categories:</b> <span class="categories">Clerical</span><br> </p> <div id="job-details"> <table style="border-collapse: collapse; width: 93.6673%; height: 491px" border="1"> <tbody> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Position Title:</strong></td> <td style="width: 72.561%; height: 17px">Reservation Specialist</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Location:</strong></td> <td style="width: 72.561%; height: 17px">Big Rapids (Main Campus)</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr> <td style="width: 27.439%"><strong>Department:</strong></td> <td> <p>62401 - Eisler Center</p> </td> <td style="width: 6.27132%"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Advertised Salary:</strong></td> <td style="width: 72.561%; height: 17px">$20.05 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr> <td style="width: 27.439%"><strong>Benefits:<br></strong></td> <td style="width: 72.561%"> <p>Please see the following link for a list of benefits offered with this position.</p> <p><a href="https://www.ferris.edu/administration/adminandfinance/human/Benefits/cta.htm">Clerical Tech Association (CTA)</a></p> </td> <td style="width: 6.27132%"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 18px"><strong>FLSA:</strong></td> <td style="width: 72.561%; height: 18px">Non-Exempt</td> <td style="width: 6.27132%; height: 18px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Temporary/Continuing: </strong></td> <td style="width: 72.561%; height: 17px">Continuing</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Part-Time/Full-Time:</strong></td> <td style="width: 72.561%; height: 17px">Full-Time</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 16px"> <td style="width: 27.439%; height: 16px"><strong>Union Group:</strong></td> <td style="width: 72.561%; height: 16px">Clerical-Technical Association (MEA-NEA)</td> <td style="width: 6.27132%; height: 16px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Term of Position:</strong></td> <td style="width: 72.561%; height: 17px">12 Month</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>At Will/Just Cause:</strong></td> <td style="width: 72.561%; height: 17px">Just Cause</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Summary of Position:</strong></td> <td style="width: 72.561%; height: 17px">• Reporting to the Associate Dean of Student Life the David L. Eisler Center Reservation Specialist is the primary point of contact for all event reservations within the David L. Eisler Center. <br>• This position will coordinate venue reservations for meetings, events, and programs hosted by student organizations, university departments, and external groups, as well as handle the collection and processing of reservations revenue. <br>• Additionally, this position will be responsible for ensuring exemplary customer service, knowledgeable of all office operations, solution focused results, and oversight of student employees. <br>• The David L. Eisler Center Reservation Specialist is a fully in-person position.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Position Type:</strong></td> <td style="width: 72.561%; height: 17px">Staff</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Required Education:</strong></td> <td style="width: 72.561%; height: 17px">• Satisfactory completion of two years college or equivalent such as applicable military or business school training, or equivalent work experience.<br>• Any equivalent combination of education, training and experience, which provide the required knowledge, abilities and skills may be considered.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Required Work Experience:</strong></td> <td style="width: 72.561%; height: 17px">• Two years of full-time event planning, conference services, accounting, and/or office experience with supervisory responsibilities.<br>• Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Required Licenses and Certifications:</strong></td> <td style="width: 72.561%; height: 17px"> </td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr> <td style="width: 27.439%"><strong>Physical Demands:</strong></td> <td style="width: 72.561%"> <ul> <li>Office Environment</li> <li>Bending</li> <li>Carrying</li> <li>Moving</li> <li>Reaching</li> <li>Sitting</li> <li>Twisting</li> <li>Lifting</li> <li>Repetitive movement</li> <li>Standing </li> </ul> </td> <td style="width: 6.27132%"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Additional Education/Experiences to be Considered:</strong></td> <td style="width: 72.561%; height: 17px">• Experience with specialized software programs and/or coordinating meetings and/or conferences.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Essential Duties/Responsibilities:</strong></td> <td style="width: 72.561%; height: 17px">• Coordinate, schedule, and assist with campus, community, and private events designed to support students, faculty, and staff through the programming experience.<br>• Utilize and assist in maintaining the reservation system calendar, Mazevo Event software, and Event Draw diagram software.<br>• Develop, implement and/or revise bookkeeping, recordkeeping, accounting, and related office procedures.<br>• Collaborate with campus partners in the planning and execution of events primarily in the David L. Eisler Center and occasionally in other spaces across campus buildings, outdoor venues, and auxiliary spaces.<br>• Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.<br>• Process invoices, billing ,and payments, for the David L. Eisler Center.<br>• Serve as lead staff member to hire, train, schedule, supervise, and maintain payroll for departmental student employees.<br>• Monitor, maintain, and exercise functional control over specialized and/or complex records and accounts.<br>• Perform any/all duties as defined in the Account Clerk Levels I and II and Secretary Levels I and II position description.<br>• Review and verifies documentation for completeness and compliance with policies and procedures.<br>• Responsible for maintaining the confidentiality of designated information and performing duties in compliance with applicable policies and procedures.<br>• Attend meetings and conferences in absence of supervisor.<br>• Provide back-up assistance for other clerical positions.<br>• Reports to immediate supervisor as assigned.<br>• Coordinate multiple tasks on a daily basis with limited supervision.<br>• Use computer software such as spreadsheets, database and word processing.<br>• Support, promote, and develop University student enrollment and retention initiatives.<br>• Any other duties assigned within the position classification area.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 35px"> <td style="width: 27.439%; height: 35px"><strong>Marginal Duties/Responsibilities:</strong></td> <td style="width: 72.561%; height: 35px">• May be assigned to attend meetings and conferences in absence of supervisor or as a University representative.<br>• May be assigned to support high capacity events held David L. Eisler Center.<br>• Assist with special projects and tasks as assigned.</td> <td style="width: 6.27132%; height: 35px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Skills and Abilities:</strong></td> <td style="width: 72.561%; height: 17px">• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.<br>• Communicate effectively with students, staff, business representatives, and other constituents.<br>• Meet deadlines and demonstrate excellent organization and communication skills.<br>• Research, collect, analyze and produce reports.<br>• Ability to operate all standard office machinery and equipment.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Required Documents:</strong></td> <td style="width: 72.561%; height: 17px"> <ul> <li>Cover Letter</li> <li>Resume</li> <li>Unofficial Transcript 1</li> </ul> </td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 34px"> <td style="width: 27.439%; height: 34px"><strong>Optional Documents:</strong></td> <td style="width: 72.561%; height: 34px"> </td> <td style="width: 6.27132%; height: 34px"> </td> </tr> <tr style="height: 18px"> <td style="width: 27.439%; height: 18px"><strong>Special Instructions to Applicants:</strong></td> <td style="width: 72.561%; height: 18px">Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript demonstrating satisfactory completion of two years college, if applicable. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript.<br><br>Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript (if applicable).<br><br></td> <td style="width: 6.27132%; height: 18px"> </td> </tr> <tr style="height: 15px"> <td style="width: 27.439%; height: 15px"><strong>Initial Application Review Date:<br></strong></td> <td style="width: 72.561%; height: 15px">March 7, 2025</td> <td style="width: 6.27132%; height: 15px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>Open Until Position is Filled?:</strong></td> <td style="width: 72.561%; height: 17px">Yes</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 15px"> <td style="width: 27.439%; height: 15px"><strong>Posting Close Date:<br></strong></td> <td style="width: 72.561%; height: 15px"> </td> <td style="width: 6.27132%; height: 15px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"><strong>EEO Statement:</strong></td> <td style="width: 72.561%; height: 17px">Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at <a href="http://ferris.edu/" target="_blank" rel="noopener noreferrer">ferris.edu</a>. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: <a href="https://www.ferris.edu/HTMLS/administration/president/generalcounsel/pdfs-docs/00108985.pdf" target="_blank" rel="noopener noreferrer">Ferris Non-Discrimination Statement</a>.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"> </td> <td style="width: 72.561%; height: 17px">Click <a title="Employment Page" href="https://www.ferris.edu/administration/adminandfinance/human/Employment/homepage.htm" target="_blank" rel="noopener noreferrer">here</a> to learn more about working at FSU and KCAD.</td> <td style="width: 6.27132%; height: 17px"> </td> </tr> <tr style="height: 17px"> <td style="width: 27.439%; height: 17px"> </td> <td style="width: 72.561%; height: 17px"> </td> <td style="width: 6.27132%; height: 17px"> </td> </tr> </tbody> </table> </div> <p> <b>Advertised:</b> <span class="open-date"><time datetime="2025-02-14T05:00:00Z">14 Feb 2025 </time></span> Eastern Standard Time<br> <b>Applications close:</b> </p> <p><a class="back-link button" href="/en-us/listing/?">Back to search results</a> <a class="apply-link button" href="https://secure.dc4.pageuppeople.com/apply/1010/gateway/default.aspx?c=apply&lJobID=496862&lJobSourceTypeID=796&sLanguage=en-us">Apply now</a> <a class="employee-referral-link button" href="https://secure.dc4.pageuppeople.com/apply/1010/gateway/default.aspx?c=employeereferral&lJobID=496862&lJobSourceTypeID=796&sLanguage=en-us&sHome=https%3a%2f%2fjobs.ferris.edu%2fen-us%2fjob%2f496862%2freservation-specialist" rel="nofollow" >Refer a friend</a></p> <iframe src='/SocialShareKit' width="100%" frameborder="0"></iframe> </div></div><div id="search-results" style="display:none"> <div id="job-mail" class="script"> <a id="job-mail-trigger" href="/en-us/job/496862/reservation-specialist">Send me jobs like these</a> <div id="job-mail-content"> <div id="job-mail-subscribe"> <p>We will email you new jobs that match this search.</p> <div id="job-mail-email"> <input aria-label="Email address" type="email" id="job-mail-subscribe-email" name="job-mail-subscribe-email" class="text-input" placeholder="address@example.com" value="" aria-required="true"> </div> <p id="job-mail-subscribed" class="success" style="display: none;">Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.</p> <p id="job-mail-error" class="error" style="display: none;" >The email address was invalid, please check for errors.</p> <p id="job-mail-agreed" class="error" style="display: none;" >You must agree to the privacy statement</p> <label for="job-mail-subscribe-button" style="display: none;">Subscribe</label> <script src='https://www.recaptcha.net/recaptcha/api.js'></script> <label aria-hidden="true" for="g-recaptcha-response" style="display: none">Recaptcha</label> <div class="g-recaptcha" data-sitekey="6LeC1A0UAAAAAPZK8E1CxJkweNzEiOuWfqJ63a0v"></div> <input type="submit" id="job-mail-subscribe-button" name="job-mail-subscribe-button" class="button" value="Subscribe"> <label aria-hidden="true" for="job-mail-subscribe-privacy" style="display: none;">Privacy agreement</label> <input aria-hidden="true" type="checkbox" id="job-mail-subscribe-privacy" name="job-mail-subscribe-privacy" value="agree" checked="true" style="display: none;" /> </div> </div> </div> <h2>Search results</h2> <table aria-live="polite"> <thead> <tr> <th scope="col" >Position</th> <th scope="col" >Location</th> <th scope="col" >Closes</th> </tr> </thead> <tbody id="search-results-content"> <tr> <td> <a class="job-link" href="/en-us/job/496862/reservation-specialist">Reservation Specialist</a> </td> <td> <span class="location">Big Rapids, MI 49307</span> </td> <td> </td> </tr> <tr class="summary"> <td colspan="3">Reporting to the Associate Dean of Student Life the David L. Eisler Center Reservation Specialist is the primary point of contact for all event reservations within the David L. Eisler Center. This position will coordinate venue reservations for meetings, events, and programs hosted by student organizations, university departments, and external groups, as well as handle the collection and processing of reservations revenue. Additionally, this position will be responsible for ensuring exemplary customer service, knowledgeable of all office operations, solution focused results, and oversight of student employees. The David L. Eisler Center Reservation Specialist is a fully in-person position. Required: Satisfactory completion of two years college or equivalent such as applicable military or business school training, or equivalent work experience. Any equivalent combination of education, training and experience, which provide the required knowledge, abilities and skills may be considered. Two years of full-time event planning, conference services, accounting, and/or office experience with supervisory responsibilities. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.</td> </tr> </tbody> </table> <p></p> </div><div id="recent-jobs" style="display:none"> <script src="https://careers-static.pageuppeople.com/Widgets-21619977802366969177112221262362251122744.js" type="text/javascript"></script> <div id="campaignsDiv"> <h2>Expression of Interest</h2> <div id="campaigns" style=" margin-bottom: 20px;">Loading...</div> <script type="text/javascript"> Careers.jobListing("campaigns", "https://jobs.ferris.edu", "cw", "en-us", { template: "<p><b><a href=\"[JobDetailUrl]\">[Title]</a></b></p><p>[Summary]</p>", jobsPerPage: 20, numberOfPages: 1, paging: false, emptyResultText:"No expression of interest currently available", filters: { "JobSystemType": "GRADUATECAMPAIGN, REDEPLOYMENT, GENERAL" } }); </script> </div> <h2>Current Opportunities</h2> <table aria-live="polite"> <thead> <tr> <th scope="col" >Position</th> <th scope="col" >Location</th> <th scope="col" >Closes</th> </tr> </thead> <tbody id="recent-jobs-content"> <tr> <td> <a class="job-link" href="/en-us/job/496862/reservation-specialist">Reservation Specialist</a> </td> <td> <span class="location">Big Rapids, MI 49307</span> </td> <td> </td> </tr> <tr class="summary"> <td colspan="3">Reporting to the Associate Dean of Student Life the David L. Eisler Center Reservation Specialist is the primary point of contact for all event reservations within the David L. Eisler Center. This position will coordinate venue reservations for meetings, events, and programs hosted by student organizations, university departments, and external groups, as well as handle the collection and processing of reservations revenue. Additionally, this position will be responsible for ensuring exemplary customer service, knowledgeable of all office operations, solution focused results, and oversight of student employees. The David L. Eisler Center Reservation Specialist is a fully in-person position. Required: Satisfactory completion of two years college or equivalent such as applicable military or business school training, or equivalent work experience. Any equivalent combination of education, training and experience, which provide the required knowledge, abilities and skills may be considered. Two years of full-time event planning, conference services, accounting, and/or office experience with supervisory responsibilities. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.</td> </tr> </tbody> </table> <p></p> </div><p id="PageUpPeopleLink"><a href="https://www.pageuppeople.com/powered-by-pageup/" target="_top">Powered by PageUp</a></p> </div> <div class="col-sm-4 mt-2"> <div class="boxed"> <h2>Returning Applicant?</h2> <div>Login to complete your application and/or apply for more positions.<br /> <br /> <a href="https://secure.dc4.pageuppeople.com/apply/1010/aw/applicationForm/default.asp" class="button">Login</a> </div> <h2>Job Alerts</h2> <div>We'll send you an email when a position becomes available that matches your search criteria<br /> <br /> <a href="https://careersmanager.pageuppeople.com/1010/cw/en-us/subscribe" class="button">Subscribe</a> </div> </div> <h2 id="title-search-keyword">Job search</h2> <div> <input aria-labelledby="title-search-keyword" type="text" id="search-keyword" name="search-keyword" class="text-input" placeholder="Search for jobs" value=""> </div> <label id="title-job-search" for="search-keyword">e.g. "Professor", "Administrator"</label> <h2 id="title-filter-results">Refine search</h2> <div><div id="search-filters" ><h3 id="title-work-type">Work Type</h3> <div class="filter-wrapper"><fieldset style="border: 0;margin: 0;padding: 0;" role="group" aria-labelledby="title-work-type"><ul class="filter" role="presentation"> <li class="staff"><input type="checkbox" id="work-type_staff" name="work-type" value="Staff" /><label for="work-type_staff">Staff <span class="count">1</span></label></li></ul></fieldset></div> <h3 id="title-location">Locations</h3> <div class="filter-wrapper"><div class="filter-group"><fieldset style="border: 0;margin: 0;padding: 0;" role="group" aria-labelledby="title-location div_location_1"><div id="div_location_1" class="filter-group-title"></div><ul class="filter" role="presentation"> <li class="big-rapids-mi-49307"><input type="checkbox" id="location_bigrapidsmi49307" name="location" value="Big Rapids MI 49307" /><label for="location_bigrapidsmi49307">Big Rapids, MI 49307 <span class="count">1</span></label></li></ul></fieldset></div></div> <h3 id="title-category">Categories</h3> <div class="filter-wrapper"><div class="filter-group"><fieldset style="border: 0;margin: 0;padding: 0;" role="group" aria-labelledby="title-category div_category_1"><div id="div_category_1" class="filter-group-title"></div><ul class="filter" role="presentation"> <li class="clerical"><input type="checkbox" id="category_clerical" name="category" value="Clerical" /><label for="category_clerical">Clerical <span class="count">1</span></label></li></ul></fieldset></div></div><input id="filter-results-submit" type="submit" class="button" value="Filter Results"></div></div> </div> </div> <a class="rss-link" href="/en-us/latest_jobs.rss"><img alt="RSS Icon" src="/content/images/icon_rss.gif" border="0">RSS</a> </div> </main> </form> <div id="footer-wrapper"> <div class="container"> <div class="row"> <div class="col-xs-12"> Copyright © <script>document.write(String(new Date().getFullYear()))</script> Ferris State University </div> </div> </div> </div> <a href="https://a.cms.omniupdate.com/10?skin=oucampus&account=ferris&site=www_production&action=de&path=/employment/pageup-template-2.html" id="de"><img alt="OU" title="" src="https://www.ferris.edu/_resources/images/emptyGif.gif" width="20" height="20" style="cursor: default;border:0 none;" /></a></body> </html>