CINXE.COM
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21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive.</p> </div> </div> <div class="block block--flush-top"> <div class="o-info-unit-group" > <div class="content-l"> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="our-work">Our work</h3> </div><div class="m-info-unit__content"> <p data-block-key="rei33">We aim to make consumer financial markets work for consumers, responsible providers, and the overall economy.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/the-bureau/"> <span class="a-link__text">Learn more about the CFPB</span> </a> </li> <li class="m-list__item"><a class="a-link a-link--jump" href="/enforcement/payments-harmed-consumers/"> <span class="a-link__text">Find out about our work to protect consumers</span> 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<div class="content-l"> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="diversity-and-inclusion">Diversity and inclusion</h3> </div><div class="m-info-unit__content"> <p data-block-key="wwrss">Respect for diversity and inclusion, both in our own workforce and those we work with, is embedded in our core values and integral to helping us achieve our mission.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/diversity-and-inclusion/"> <span class="a-link__text">Our commitment to diversity and inclusion</span> </a> </li> </ul> </div> </div> </div> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="doing-business-with-us">Doing business with us</h3> </div><div class="m-info-unit__content"> <p data-block-key="bgdco">We actively seek opportunities to collaborate with subject matter experts, third-party vendors, and other external stakeholders to help inform our policy work, stay on top of emerging trends, and build effective programs to support our mission.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/rules-policy/advisory-committees/"> <span class="a-link__text">Advisory committees</span> </a> </li> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/doing-business-with-us/"> <span class="a-link__text">Procurement opportunities</span> </a> </li> </ul> </div> </div> </div> </div> <div class="content-l"> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="careers">Careers</h3> </div><div class="m-info-unit__content"> <p data-block-key="7o0ru">We are always looking for talented individuals who want to do meaningful work for consumers. And we strive to create a workplace that supports and develops them.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/careers/working-at-cfpb/"> <span class="a-link__text">See what it’s like to work at the CFPB</span> </a> </li> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/careers/current-openings/"> <span class="a-link__text">See current job opportunities</span> </a> </li> </ul> </div> </div> </div> <div class="content-l__col content-l__col-1-2"> <div class="m-info-unit"> <div class="m-info-unit__heading-text"> <h3 id="contact-us">Contact us</h3> </div><div class="m-info-unit__content"> <p data-block-key="hsd6e">Whether you have questions about the CFPB, a consumer financial product or service, or you want to submit a complaint, we’ll point you in the right direction.</p> <ul class="m-list m-list--links u-mt15"> <li class="m-list__item"><a class="a-link a-link--jump" href="/about-us/contact-us/"> <span class="a-link__text">Contact information</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <aside class="u-layout-grid__sidebar"> <div class="block block--flush-top"> <div class="m-related-posts"> <header class="m-slug-header"> <h2 class="m-slug-header__heading"> Further reading </h2> </header> <div class="m-related-posts__list-container"> <h3 class="h4"> <svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" class="cf-icon-svg cf-icon-svg--speech-bubble" viewBox="0 0 15 19"><path d="M14.032 5.286v7.276a1.11 1.11 0 0 1-1.108 1.108h-.792v1.762c0 .262-.182.362-.403.224L8.546 13.67h-6.47a1.11 1.11 0 0 1-1.108-1.108V5.286a1.11 1.11 0 0 1 1.108-1.108h10.848a1.11 1.11 0 0 1 1.108 1.108m-1.9 1.677H2.868V8.07h9.264zm0 2.843H2.868v1.108h9.264z"/></svg> Blog </h3> <ul class="m-related-posts__list m-list m-list--unstyled"> <li class="m-list__item"> <h3 class="h4 u-mb5"> <a class="m-list__link" 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<h3 class="h4 u-mb5"> <a class="m-list__link" href="/about-us/newsroom/cfpb-report-details-student-borrower-harms-from-servicing-failures-and-program-disruptions/"> CFPB Report Details Student Borrower Harms from Servicing Failures and Program Disruptions </a> </h3> <p class="a-date"> <span class="datetime"><time datetime="2024-11-15T00:00:00">NOV 15, 2024</time></span> </p> </li> </ul> </div> <a class="a-link a-link--jump" href="/activity-log/?topics=auto-loans" aria-label="View more related posts"> <span class="a-link__text"> View more </span> </a> </div> </div> </aside> </div> </main> <footer class="o-footer"> <div class="wrapper wrapper--match-content"> <div class="o-footer__pre"> <a class="a-btn a-btn--secondary o-footer__top-button" data-gtm_ignore="true" data-js-hook="behavior_return-to-top" href="#"> Back to top <svg aria-hidden="true" class="cf-icon-svg cf-icon-svg--arrow-up" viewbox="0 0 13 19" xmlns="http://www.w3.org/2000/svg"><path d="M11.744 8.815a1.03 1.03 0 0 1-1.456 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