Contact us | Learning Help

<!DOCTYPE html> <html lang="en" data-ui-framework="glimmer" data-presentation-type="FULL_PAGE" class="theme--artdeco"> <head> <title>Contact us | Learning Help</title> <meta name="apple-mobile-web-app-capable" content="yes"> <meta name="apple-mobile-web-app-status-bar-style" content="default"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="description" content> <meta name="locale" content="en_US"> <meta name="robots" content="noindex,nofollow"> <meta name="og:title" content="Contact us | Learning Help"> <meta name="og:site_name" content="Learning Help"> <meta name="og:description" content> <meta name="og:url" content="https://www.linkedin.com/help/learning/ask"> <meta name="pageKey" content="hc_smarter_assist"> <meta name="asset-url" id="artdeco/static/images/icons.svg" content="https://static.licdn.com/sc/h/6sz1e821vgereyxaakx87tt4z"> <meta name="helpcenter:bootstrap" content="{"cdnUrl":"https://static.licdn.com","application":{"name":"helpcenter-frontend","instance":"i001","version":"0.5.5016","multiproductName":"helpcenter"},"availableHelpCenters":[{"urn":"urn:li:helpCenterInstance:linkedin","longLabel":"LinkedIn Help","shortLabel":"LinkedIn"},{"urn":"urn:li:helpCenterInstance:billing","longLabel":"Corporate Billing Help","shortLabel":"Corporate Billing"},{"urn":"urn:li:helpCenterInstance:learning","longLabel":"Learning Help","shortLabel":"Learning"},{"urn":"urn:li:helpCenterInstance:lms","longLabel":"Marketing Solutions Help","shortLabel":"Marketing Solutions"},{"urn":"urn:li:helpCenterInstance:recruiter","longLabel":"Recruiter Help","shortLabel":"Recruiter"},{"urn":"urn:li:helpCenterInstance:sales-insights","longLabel":"Sales Insights Help","shortLabel":"Sales Insights"},{"urn":"urn:li:helpCenterInstance:sales-navigator","longLabel":"Sales Navigator Help","shortLabel":"Sales Navigator"},{"urn":"urn:li:helpCenterInstance:talent-hub","longLabel":"Talent Hub Help","shortLabel":"Talent Hub"},{"urn":"urn:li:helpCenterInstance:talent-insights","longLabel":"Talent Insights Help","shortLabel":"Talent Insights"}],"globalAlerts":[],"helpCenterInstance":"urn:li:helpCenterInstance:learning","lixResults":[],"locale":"en_US","pageKey":"hc_smarter_assist","presentationType":"FULL_PAGE","uiTheme":"ART_DECO","uiDesignSystem":"art-deco","siteSearch":{},"contactChannels":{"contactUs":{"href":"https://www.linkedin.com/help/learning/ask"}},"allowOpenChatWithQueryParam":false}"> <meta name="helpcenter:clientdata" content="{"smarterAssistFlow":{"topicArticles":[{"i18nKey":"i18n_contact_us_topic_lls_subscription","articleUrns":["urn:li:helpCenterArticle:(703768,LITHOGRAPH)","urn:li:helpCenterArticle:(1337140,LITHOGRAPH)","urn:li:helpCenterArticle:(703793,LITHOGRAPH)","urn:li:helpCenterArticle:(700791,LITHOGRAPH)"]},{"i18nKey":"i18n_contact_us_topic_lls_accessing_linkedin_learning","articleUrns":["urn:li:helpCenterArticle:(701810,LITHOGRAPH)","urn:li:helpCenterArticle:(705887,LITHOGRAPH)","urn:li:helpCenterArticle:(705970,LITHOGRAPH)","urn:li:helpCenterArticle:(705835,LITHOGRAPH)"]},{"i18nKey":"i18n_contact_us_topic_lls_user_management","articleUrns":["urn:li:helpCenterArticle:(700823,LITHOGRAPH)","urn:li:helpCenterArticle:(702969,LITHOGRAPH)","urn:li:helpCenterArticle:(701830,LITHOGRAPH)","urn:li:helpCenterArticle:(599979,LITHOGRAPH)"]},{"i18nKey":"i18n_contact_us_topic_lls_certificates_of_completion","articleUrns":["urn:li:helpCenterArticle:(704787,LITHOGRAPH)","urn:li:helpCenterArticle:(598944,LITHOGRAPH)","urn:li:helpCenterArticle:(700836,LITHOGRAPH)"]},{"i18nKey":"i18n_contact_us_topic_lls_disconnect_profile","articleUrns":["urn:li:helpCenterArticle:(703810,LITHOGRAPH)","urn:li:helpCenterArticle:(701910,LITHOGRAPH)","urn:li:helpCenterArticle:(701834,LITHOGRAPH)"]}],"showMediumDeflection":false,"topicI18nKeys":["i18n_contact_us_topic_lls_subscription","i18n_contact_us_topic_lls_accessing_linkedin_learning","i18n_contact_us_topic_lls_user_management","i18n_contact_us_topic_lls_certificates_of_completion","i18n_contact_us_topic_lls_disconnect_profile"],"showLowDeflection":true,"showHighDeflection":false},"smarterAssistTabsData":[{"topicI18nKey":"i18n_contact_us_topic_lls_subscription","articleList":[{"article":{"source":"urn:li:helpCenterArticle:(703768,LITHOGRAPH)","pageHeader":{"title":"Cancel my Learning subscription","subText":"28 days ago","lastModifiedTimestamp":"1729878800200"},"contentBody":[{"preRenderedComponent":{"preRenderedCallout":{"description":"We're sorry to hear you want to cancel. 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If you cancel your Premium subscription, all your Premium features, including InMail messages, will expire at the end of your billing cycle.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Cstrong\u003ENotes\u003C/strong\u003E:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EIf your subscription was purchased via the LinkedIn iOS app, please \u003Ca rel=\"\" href=\"https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208\" target=\"_blank\"\u003EContact Apple\u003C/a\u003E to inquire about cancellations and refunds. All iOS refunds must be issued by Apple. 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For example, if you’re using our services for yourself (instead of on behalf of a business):"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you live in Denmark or the Netherlands, we'll cancel your subscription with a one-month notice and refund any part of your subscription period remaining.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ECitizens of the European Union are entitled to a full refund during the 14 days after the subscription begins.&nbsp;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ENote\u003C/strong\u003E:&nbsp;This 14-day period begins when the subscription service starts. For example, if you signed up for a one-month free trial, the period begins on the first day of your free trial, so there will be no fees paid as a refund.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you live in Germany, we'll cancel your subscription with a one-month notice and refund any part of your subscription period remaining (excluding the first year of an annual subscription).\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you made a purchase using Single Euro Payments Area (SEPA) direct debit, you're entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A SEPA direct debit refund must be claimed within eight weeks starting from the date on which your account was debited.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you believe your situation warrants an exception, you can submit your account for review.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Cstrong\u003ERelated tasks\u003C/strong\u003E\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a422560\" target=\"_blank\"\u003EManage your ad account settings\u003C/a\u003E\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/79036\" target=\"_blank\"\u003EManage your posted jobs on LinkedIn\u003C/a\u003E\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/53129\" target=\"_blank\"\u003EManage your Premium account\u003C/a\u003E\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/73\" target=\"_blank\"\u003ERenewing a Premium account after a free trial\u003C/a\u003E\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a6246951\" target=\"_blank\"\u003ERequest a refund for LinkedIn Premium Company Page\u003C/a\u003E\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Cstrong\u003ELearn more\u003C/strong\u003E\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ca rel=\"\" href=\"/help/learning/answer/2949\"\u003EUnrecognized charges from LinkedIn\u003C/a\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/56360\" target=\"_self\"\u003EBank authorizations for premium services from LinkedIn\u003C/a\u003E\u003C/p\u003E"}}}]}]}}}],"rawId":"a1337140"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(703793,LITHOGRAPH)","pageHeader":{"title":"Access your billing history in Learning","subText":"3 months ago","lastModifiedTimestamp":"1724186044430"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You can access your Learning billing history directly from your \u003Ca rel=\"\" href=\"https://linkedin.com/payments/purchasehistory\"\u003ELinkedIn Purchase History page on your Settings &amp; Privacy\u003C/a\u003E page, or via the Settings page in your Learning account."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To access your \u003Cstrong\u003EPurchase History\u003C/strong\u003E from your \u003Cstrong\u003ESettings\u003C/strong\u003E page in Learning:"}}},{"preRenderedComponent":{"preRenderedTabList":{"tabs":[{"label":"Desktop","componentId":"1E6yCoEC","id":1,"tabContent":[{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog in to \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning/\" target=\"_self\"\u003ELinkedIn Learning\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick your profile photo in the upper right corner of your Learning homepage and select \u003Cstrong\u003ESettings\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIn the \u003Cstrong\u003EPrivacy &amp; Settings\u003C/strong\u003E section, click \u003Cstrong\u003EManage\u003C/strong\u003E. 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To learn more about personalized Learning for businesses, higher education, and government agencies, please \u003Ca rel=\"\" href=\"https://learning.linkedin.com/elearning-solutions-contact-us?src=li-help&veh=helpcenter-body?trk=li-helpcenter-body\" target=\"_blank\"\u003Econtact us\u003C/a\u003E."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ESee more details about the benefits of a LinkedIn Learning subscription and payment plans in the \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Your free trial for a Premium subscription only lasts a month. 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Please review the course \u003Cstrong\u003EContent\u003C/strong\u003E section to ensure each video has been viewed.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"From the confirmation pop-up window, check the \u003Cstrong\u003EShare with network\u003C/strong\u003E box to send an update about your course completion on LinkedIn."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cul\u003E \u003Cli\u003EIf you want the update to be visible only to your 1st-degree connections, click the \u003Cstrong\u003EShare with\u003C/strong\u003E: dropdown and select \u003Cstrong\u003EConnections\u003C/strong\u003E.\u003C/li\u003E \u003Cli\u003EIf you want the update to be visible to specific individuals, click \u003Cstrong\u003EShare with\u003C/strong\u003E: \u003Cli-icon type=\"linkedin-icon\"\u003E\u003C/li-icon\u003E dropdown and select \u003Cstrong\u003EIndividuals\u003C/strong\u003E. 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If your LinkedIn profile already has over 100 skills listed, you won’t be able to add additional skills to it.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"If you’ve completed a course but it isn’t reflected on your Learning History page, please:","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EIf you’ve completed a course but it isn’t reflected on your \u003Cstrong\u003ELearning History\u003C/strong\u003E page, please:\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Confirm each individual video in the course has a green checkmark. 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The course should now be marked as Completed.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedVideo":{"iframeSourceUri":"https://www.youtube-nocookie.com/embed/sgrqmAsU2jg?rel=0&amp;autohide=1&amp;playsinline=0&amp;html5=1&amp;wmode=opaque&amp;autoplay=0","source":"YOUTUBE","videoEmbedCode":"title=\"Youtube Embed\" src=\"https://www.youtube-nocookie.com/embed/sgrqmAsU2jg?rel=0&amp;autohide=1&amp;playsinline=0&amp;html5=1&amp;wmode=opaque&amp;autoplay=0\" frameborder=\"0\" allow=\"autoplay\" allowfullscreen","title":"Youtube Embed","videoMediaType":"youtube"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ENotes\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Once the course has been added to your profile, \u003Cstrong\u003EAdd to Profile\u003C/strong\u003E will change to \u003Cstrong\u003EOn your profile\u003C/strong\u003E within your \u003Cstrong\u003ELearning History\u003C/strong\u003E page."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Certificates for completed courses and learning paths can also be printed out in a PDF format."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"We do not provide certificates for collections or individual videos."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYou can also \u003Cstrong\u003Edelete your learning history\u003C/strong\u003E once you’ve added courses to your profile. (See \u003Cstrong\u003ERelated task\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}]}}}],"showAsDefault":true},{"label":"Mobile","componentId":"OYbryRBo","id":2,"tabContent":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To add completed courses to your LinkedIn profile:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Log in to the LinkedIn Learning app."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap the \u003Cli-icon type=\"notebook-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003EMy Courses\u003C/strong\u003E icon at the bottom left corner of the screen."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Scroll down to the \u003Cstrong\u003ELearning History\u003C/strong\u003E section."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003ESee all ()\u003C/strong\u003E to see all the courses in your learning history."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Locate the course you wish to add to your profile, and tap \u003Cstrong\u003EAdd to profile\u003C/strong\u003E."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYou won’t be able to add the course to your profile if you’ve not completed the course. Please review the course \u003Cstrong\u003EContent\u003C/strong\u003E section to ensure each video has been viewed. (See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"From the confirmation pop-up window, tap \u003Cstrong\u003EAdd to profile\u003C/strong\u003E."}}}]}]}}}],"showAsDefault":false}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated task\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a599846\" target=\"_self\"\u003EDelete your Learning activity as an individual subscriber\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/122963\" target=\"_self\"\u003EUnlocked\u003C/a\u003E \u003Ca rel=\"\" href=\"/help/learning/answer/122963\" target=\"_self\"\u003ELinkedIn Learning courses available for Microsoft certifications - FAQ\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705786\" target=\"_self\"\u003EView video progress in Learning courses\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a517600\" target=\"_self\"\u003EClear your cache and cookies\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a704787"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(598944,LITHOGRAPH)","pageHeader":{"title":"Learning Certificates of Completion FAQ","subText":"October 28, 2023","lastModifiedTimestamp":"1698520834024"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"LinkedIn Learning is proud to offer Certificates of Completion to subscribers who complete courses with us."}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"The process of viewing and downloading Certificates of Completion is the same for individual and enterprise learners. (See Related tasks section below.)","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EThe process of&nbsp;\u003Cstrong\u003Eviewing and downloading Certificates of Completion\u003C/strong\u003E is the same for individual and enterprise learners. (See&nbsp;\u003Cstrong\u003ERelated tasks\u003C/strong\u003E&nbsp;section below.)\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedVideo":{"iframeSourceUri":"https://www.linkedin.com/learning/embed/how-to-use-linkedin-learning/certificate-of-completion-14576582?claim=AQEzihfy6LAZaAAAAYD5x0gjHbT2_gfvph9o6MCuneH-0o9TYuhBNIzJ2S9lPtyZAaUEG9YDbtCyMA1esZXYVsxAOdl9L9fLTCG_QUjKwHReBolRIvpWNMbdReQWrBNonddo6Lz6kA2y0BRTq5JqC_EcNzHoF0t6_VUtZpmHCMPEMq8TRlyXX4nhMargjP9pUPWqcFd_1GtHqga_EkEroS7vlgzKjc32UTmblXdWtbDfxHBpJNeUOHveShjm2C0YSwczqkIl5s2h-dU71PdcdRcJLurnJofupPXJ--4uSnQgaI9Imv-H8u7zjGqOyykm-E89lW4TZDZb8ywUA7dyCNKH_pSQ8kcDrZ_LE4EmU74X2JDWl60Ym7yfdt2F5doEui0xv9Wa7nNLZU7v39cRz7BCDOSkJhWFrCqP_Ms-BYNEqzRJ_UVpP1ZAM7pY5WW9paiTHaftxts7TGkgJ6wCigakZrNDs1eabQgYpvUV4HDziVJiUihBvW6nUtj5-j33avb4v6PQGzbiowvhtaZVlybw0oHy4MqblYpQrAmB5amRuPERtfAHrj-KMeE3A1Sq4b8Ix-47iOF3E717c9Y_YFUTNa6YK2EpoF5VOrfTpf3WSPlqczgHsJGpBk_xgDNIcrAB1xVil0t4NmwK2PtB5JpNgYypE0kf75JiXpBdS0KMHMe-77fgoqsQ1XbVs742AC8KFOLhrYtTycHtM2XoZk1DKIEu3mKnur9CeYDGe13DpDDiybL9e79AdyI_iMQWpL5oGfvWGSja7AJ2bdsEeEq90S1cueVUb63hJk7df5jGk2_3QUudWURMlPm1RP6sa3h4tPr37-j11WLAKy_59j7VKhXUxjvmYjpHEjPittq0HUgvZlpay0Ylu5U4cfiiyaMdLEOodqClNqYerVOTellInyVDSuJh64&autoplay=false","source":"LINKEDIN_LEARNING","videoEmbedCode":"title=\"Certificate of Completion\" src=\"https://www.linkedin.com/learning/embed/how-to-use-linkedin-learning/certificate-of-completion-14576582?claim=AQEzihfy6LAZaAAAAYD5x0gjHbT2_gfvph9o6MCuneH-0o9TYuhBNIzJ2S9lPtyZAaUEG9YDbtCyMA1esZXYVsxAOdl9L9fLTCG_QUjKwHReBolRIvpWNMbdReQWrBNonddo6Lz6kA2y0BRTq5JqC_EcNzHoF0t6_VUtZpmHCMPEMq8TRlyXX4nhMargjP9pUPWqcFd_1GtHqga_EkEroS7vlgzKjc32UTmblXdWtbDfxHBpJNeUOHveShjm2C0YSwczqkIl5s2h-dU71PdcdRcJLurnJofupPXJ--4uSnQgaI9Imv-H8u7zjGqOyykm-E89lW4TZDZb8ywUA7dyCNKH_pSQ8kcDrZ_LE4EmU74X2JDWl60Ym7yfdt2F5doEui0xv9Wa7nNLZU7v39cRz7BCDOSkJhWFrCqP_Ms-BYNEqzRJ_UVpP1ZAM7pY5WW9paiTHaftxts7TGkgJ6wCigakZrNDs1eabQgYpvUV4HDziVJiUihBvW6nUtj5-j33avb4v6PQGzbiowvhtaZVlybw0oHy4MqblYpQrAmB5amRuPERtfAHrj-KMeE3A1Sq4b8Ix-47iOF3E717c9Y_YFUTNa6YK2EpoF5VOrfTpf3WSPlqczgHsJGpBk_xgDNIcrAB1xVil0t4NmwK2PtB5JpNgYypE0kf75JiXpBdS0KMHMe-77fgoqsQ1XbVs742AC8KFOLhrYtTycHtM2XoZk1DKIEu3mKnur9CeYDGe13DpDDiybL9e79AdyI_iMQWpL5oGfvWGSja7AJ2bdsEeEq90S1cueVUb63hJk7df5jGk2_3QUudWURMlPm1RP6sa3h4tPr37-j11WLAKy_59j7VKhXUxjvmYjpHEjPittq0HUgvZlpay0Ylu5U4cfiiyaMdLEOodqClNqYerVOTellInyVDSuJh64&autoplay=false\" width=\"640\" height=\"360\" allow=\"autoplay\"","title":"Certificate of Completion","videoMediaType":"linkedin_learning"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Learn more about utilizing this feature to highlight your learning accomplishments:"}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"hC1apnHU","title":"What kind of subscription plan is required to earn Certificates of Completion?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Active subscriptions that provide access to LinkedIn Learning provide access to courses and learning paths where you can receive Certificates of Completion as well. This includes individual as well as organizational subscriptions. There is no additional charge for Certificates of Completion for content accessible through your subscription."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"3jkSdR4y","title":"Who can download a Certificate of Completion?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EThe following learners are able to download Certificates of Completion:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Learners with an active LinkedIn Learning subscription."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELearners with any of the following \u003Cstrong\u003ELinkedIn Premium subscriptions (\u003C/strong\u003Esee\u003Cstrong\u003E Related tasks\u003C/strong\u003E section below\u003Cstrong\u003E)\u003C/strong\u003E:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cul\u003E \u003Cli\u003EPremium Career\u003C/li\u003E \u003Cli\u003EPremium Business\u003C/li\u003E \u003Cli\u003ESales Navigator Professional\u003C/li\u003E \u003Cli\u003ERecruiter Lite\u003C/li\u003E \u003C/ul\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELogged in LinkedIn members who are leveraging unlocked \u003Cstrong\u003EMicrosoft Certifications\u003C/strong\u003E. (See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"If you aren’t one of the learners mentioned above, such as a Library patron/learner, you won’t be able to access current or past Certificates of Completion.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EIf you aren’t one of the learners mentioned above, such as a Library patron/learner, you won’t be able to access current or past Certificates of Completion.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"permission","headline":"Who can use this feature?"}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"flIPYjiK","title":"What courses and learning paths offer Certificates of Completion?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Most Learning courses and learning paths are eligible to receive a Certificate of Completion. However, some courses that have frequent updates, such as our weekly tip courses, aren’t eligible for Certificates of Completion, as new content is continuously being added. You can check if a course will have frequent updates by reading the overview of the course. If the overview description states that the course is a series course, there will not be a certificate offered for the course. We don’t provide certificates for individual videos."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"hKudKW2t","title":"How is course completion verified?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELinkedIn Learning can track when a course is played, however, the learner is responsible for validating completion and understanding of the course. The Certificate of Completion is automatically generated when LinkedIn Learning detects that all \u003Cstrong\u003Ethe videos in\u003C/strong\u003E \u003Cstrong\u003Ethe given course or learning path have been completed\u003C/strong\u003E. (See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"You're not required to complete course assessments or exercise files to earn a Certificate of Completion.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EYou're not required to complete course assessments or exercise files to earn a Certificate of Completion.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"42oRFhGO","title":"Are Learning Certificates of Completion accredited or certified?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"LinkedIn Learning is not accredited. LinkedIn Learning Certificates of Completion are not the same as a degree program or a software certification program. Additionally, Learning Certificates are not endorsed or recognized by third parties."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"For example, training programs that software and hardware companies offer for their own software are not the same as LinkedIn Learning Certificates of Completion. Receiving a Certificate of Completion for a course doesn't mean that the member is then certified in that respective software, it only reflects that they initiated the course on LinkedIn Learning."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"dzG7Dx3z","title":"Can I access Certificates of Completion for courses that have been archived?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYes, you can. Learn more about \u003Cstrong\u003Eaccessing archived courses in Learning\u003C/strong\u003E. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"W143GXGw","title":"I’ve completed a course, so why isn’t my Certificate of Completion available?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you’ve completed a course but it isn’t reflected on your \u003Cstrong\u003ELearning History\u003C/strong\u003E page, please take the following steps:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Confirm each individual video in the course has a green checkmark. The green checkmark indicates the video has been viewed."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ERefresh the \u003Cstrong\u003ELearning History\u003C/strong\u003E page. The course should now be marked as \u003Cstrong\u003ECompleted\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you’ve refreshed your \u003Cstrong\u003ELearning Histor\u003C/strong\u003Ey page and confirmed each video has a green checkmark, please \u003Cstrong\u003Eclear your cache and cookies\u003C/strong\u003E then return to the \u003Cstrong\u003ELearning Histor\u003C/strong\u003Ey page. (See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.) The course should now be marked as Completed.\u003C/p\u003E"}}}]}]}}}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a700836\" target=\"_self\"\u003EView and download Learning Certificates of Completion\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a706088\" target=\"_self\"\u003EUnlocked LinkedIn Learning courses available for Microsoft Certifications\u003C/a\u003E \u003Ca rel=\"\" href=\"/help/learning/answer/a705901\" target=\"_self\"\u003E–\u003C/a\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a706088\" target=\"_self\"\u003E FAQ\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705901\" target=\"_self\"\u003EAccess archived courses in Learning – FAQ\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705786\" target=\"_self\"\u003EView video progress in Learning courses\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a517600\" target=\"_self\"\u003EClear your cache and cookies\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a598944"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(700836,LITHOGRAPH)","pageHeader":{"title":"View and download Certificates of Completion in Learning","subText":"9 months ago","lastModifiedTimestamp":"1706656756418"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Viewing your Certificates of Completion is an easy way to quickly see what courses and learning paths have been identified as completed. To ensure that you have Certificates of Completion readily available to add to your resume, or share with others, we recommend downloading copies directly to your desktop."}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"You can download and share Certificates of Completion for both learning paths and courses. Once you complete a learning path, you’ll be able to download a certificate of completion for the learning path as well as the individual courses in the learning path.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EYou can download and share Certificates of Completion for both learning paths and courses. Once you complete a learning path, you’ll be able to download a certificate of completion for the learning path as well as the individual courses in the learning path.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EDownload from the Course page\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To download certificates from your Course page:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog in to your \u003Ca rel=\"\" href=\"https://linkedin.com/learning/\" target=\"_self\"\u003ELinkedIn Learning subscription\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ENavigate to the course page of the certificate you’d like to download.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003EDownload\u003C/strong\u003E on the upper right corner of the page.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EDownload from the Learning Path page\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ETo download certificates from the Learning Path page:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog in to your \u003Ca rel=\"\" href=\"https://linkedin.com/learning/\" target=\"_self\"\u003ELinkedIn Learning subscription\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Navigate to the learning path that corresponds to the certificate you’d like to download."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003EDownload\u003C/strong\u003E on the upper right corner of the page.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EDownload from your Learning History\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To download certificates for your courses or learning paths from your Learning History:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog in to your \u003Ca rel=\"\" href=\"https://linkedin.com/learning/\" target=\"_self\"\u003ELinkedIn Learning subscription\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click \u003Cli-icon type=\"ribbon-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003ESaved\u003C/strong\u003E at the top of your homepage."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click the \u003Cstrong\u003ELearning History\u003C/strong\u003E tab."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Locate the course or the learning path you’d like to save the certificate for, and click \u003Cstrong\u003EMore\u003C/strong\u003E \u003Cli-icon type=\"caret-filled-down-icon\"\u003E\u003C/li-icon\u003E."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you wish to download certificates from courses within a learning path, click \u003Cstrong\u003EShow content ()\u003C/strong\u003E \u003Cli-icon type=\"chevron-down-icon\"\u003E\u003C/li-icon\u003E and click \u003Cstrong\u003EMore\u003C/strong\u003E \u003Cli-icon type=\"caret-filled-down-icon\"\u003E\u003C/li-icon\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Select \u003Cstrong\u003EDownload certificate\u003C/strong\u003E from the dropdown."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ENotes:\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Certificates of Completion for retired courses may only be retrieved from your \u003Cstrong\u003ELearning History\u003C/strong\u003E tab."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELearners will obtain a Certificate of Completion only if they’ve finished watching all the videos in a course or a learning path (see \u003Cstrong\u003ELearn more\u003C/strong\u003E section below). If you’ve completed a course but it isn’t reflected on your Learning History page, please:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cul\u003E \u003Cli\u003EConfirm each individual video in the course has a green checkmark. The green checkmark indicates the video has been viewed.\u003C/li\u003E \u003Cli\u003ERefresh the \u003Cstrong\u003ELearning History\u003C/strong\u003E page. The course should now be marked as Completed.\u003C/li\u003E \u003Cli\u003EIf you’ve refreshed your \u003Cstrong\u003ELearning History\u003C/strong\u003E page and confirmed each video has a green checkmark, please clear your cache and cookies (see \u003Cstrong\u003ELearn more\u003C/strong\u003E section below) then return to the \u003Cstrong\u003ELearning History\u003C/strong\u003E page. The course should now be marked as Completed.\u003C/li\u003E \u003C/ul\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"You won’t be able to share the badge you receive when you finish viewing a learning path. The badge is only for our records, to confirm that you’ve completed the learning path.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EYou won’t be able to share the badge you receive when you finish viewing a learning path. The badge is only for our records, to confirm that you’ve completed the learning path.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated task\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701810\" target=\"_self\"\u003ELog in to your LinkedIn Learning subscription\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705786\" target=\"_self\"\u003EVideo progress in Learning courses\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a515767\" target=\"_self\"\u003ESupported browsers for LinkedIn\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a700836"},"showFeedbackDetail":true}]},{"topicI18nKey":"i18n_contact_us_topic_lls_disconnect_profile","articleList":[{"article":{"source":"urn:li:helpCenterArticle:(703810,LITHOGRAPH)","pageHeader":{"title":"Disconnect your LinkedIn profile from your Learning license","subText":"7 months ago","lastModifiedTimestamp":"1713913948567"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you’re a Learning member through your organization, LinkedIn Learning provides you with the option to disconnect your LinkedIn profile from your Learning license."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ENotes:\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003EDisconnecting a profile\u003C/strong\u003E means that your LinkedIn profile will no longer be connected to your Learning license. Your organization will determine if this is an option available to you."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ERevoking a license\u003C/strong\u003E means that you’ll no longer have access to LinkedIn Learning, however, your LinkedIn profile may remain connected to your former Learning license."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EEmployees no longer with the organization\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you would like to disconnect your LinkedIn profile from the Learning license provided by your former organization:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ENavigate to the LinkedIn Learning \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning/login\" target=\"_self\"\u003ELogin page\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Enter the email or phone number you used to access the license provided by your former organization and click \u003Cstrong\u003EContinue\u003C/strong\u003E."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you have more than one license available, you may be prompted to \u003Cstrong\u003EChoose an account\u003C/strong\u003E. Please select the account you wish to disconnect from.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Enter your password and click \u003Cstrong\u003EContinue\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"From the \u003Cstrong\u003EYour organization requires you\u003C/strong\u003E window, click \u003Cstrong\u003EDon’t work here anymore?\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedImage":{"altText":"snapshot","imageUrn":"urn:li:digitalmediaAsset:D4D08AQGN9Ml06uLRdw","imageUrl":"https://media.licdn.com/dms/image/v2/D4D08AQGN9Ml06uLRdw/croft-frontend-shrinkToFit1920/croft-frontend-shrinkToFit1920/0/1647889789129?e=1732910400&v=beta&t=fzx7Po_ib8NNyOLVTDQ3g2U386VA1mKowOinxYAwfoM"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"On the \u003Cstrong\u003EAre you sure you want to disconnect from this organization’s account?\u003C/strong\u003E window, click \u003Cstrong\u003EYes\u003C/strong\u003E, disconnect."}}},{"preRenderedComponent":{"preRenderedImage":{"altText":"snapshot","imageUrn":"urn:li:digitalmediaAsset:D4D08AQECBubAXFXi-Q","imageUrl":"https://media.licdn.com/dms/image/v2/D4D08AQECBubAXFXi-Q/croft-frontend-shrinkToFit1920/croft-frontend-shrinkToFit1920/0/1647889789935?e=1732910400&v=beta&t=alJ4Nd_puE3r2F3gh7uvGWE_0Rg0EixFrKz-CJRy0wo"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You’ll be redirected to a page giving you the option to log in with a personal account, or any other enterprise accounts you have access to."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EEmployees still with the organization\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Some organizations may require that learners have a connected LinkedIn profile in order to access LinkedIn Learning. In such cases, you won’t see the option to disconnect your profile yourself.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003ESome organizations may require that learners have a connected LinkedIn profile in order to access LinkedIn Learning. 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Also, by disconnecting your Learning license from your profile, we won’t be able to provide you specialized content recommendations, and you’ll no longer see your course history or certificates of completion on your profile.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you still wish to disconnect your Learning license from your LinkedIn profile and your admin is unable to do so due to your account settings:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Log in to \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning\" target=\"_blank\"\u003ELinkedIn Learning\u003C/a\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click your photo in the top right corner, and select \u003Cstrong\u003ESettings\u003C/strong\u003E from the dropdown that appears."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Below \u003Cstrong\u003EDisconnect your LinkedIn account from your LinkedIn Learning account provided by your organization\u003C/strong\u003E, click \u003Cstrong\u003EDisconnect my account\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click \u003Cstrong\u003EDisconnect\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You’ll automatically be prompted to the login screen to either reactivate a license or access another license you already have available."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EEmployees whose admins have disconnected their profile and license\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If your admin disconnected your LinkedIn profile from your Learning license, you should've received a new registration email."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you'd like to use your Learning license without connecting your profile, please select \u003Cstrong\u003EContinue without LinkedIn\u003C/strong\u003E and \u003Cstrong\u003EDo not connect my account\u003C/strong\u003E during re-registration."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you'd like to connect a different LinkedIn profile to your Learning license, please select \u003Cstrong\u003EConnect my LinkedIn account\u003C/strong\u003E, and provide the login details for the profile you'd like to connect."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EEmployees who would like to reconnect their disconnected profile\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you'd like to reconnect your LinkedIn profile to your Learning license immediately after disconnecting:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog into \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning\" target=\"_self\"\u003ELinkedIn Learning\u003C/a\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Select \u003Cstrong\u003EConnect my LinkedIn account\u003C/strong\u003E, and provide the login details for the profile you'd like to connect."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you’d like to reconnect your LinkedIn profile after initial login:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog into \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning\" target=\"_self\"\u003ELinkedIn 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href=\"https://www.linkedin.com/help/learning/answer/a713012\" target=\"_self\"\u003EConnect your Learning account to your LinkedIn profile\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/84047\" target=\"_self\"\u003EView and manage LinkedIn Learning Enterprise profiles\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a518980\" target=\"_self\"\u003ELinkedIn public profile visibility\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a598960\" target=\"_self\"\u003EBenefits of connecting your LinkedIn Learning and LinkedIn Profile\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a703810"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(701910,LITHOGRAPH)","pageHeader":{"title":"Disconnect or remove learners from an organization’s Learning account","subText":"1 month ago","lastModifiedTimestamp":"1729284965556"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"LinkedIn Learning allows Enterprise admins to remove specific learners, or disconnect learners' LinkedIn profiles from the organization’s Learning account."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYou can also unassign or revoke learner licenses from your organization’s account. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below for more information.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"To access the unified Admin Center, admins can use two entry points, depending on whether or not their profile is connected. Users with connected profiles can use the Admin Center tile in the header or select Me \u003EManage users in Admin Center. Users without connected profiles can select Me \u003E Manage users in Admin Center.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003ETo access the unified \u003Cstrong\u003EAdmin Center\u003C/strong\u003E, admins can use two entry points, depending on whether or not their profile is connected. Users \u003Cstrong\u003Ewith\u003C/strong\u003E connected profiles can use the Admin Center tile in the header&nbsp;\u003Cstrong\u003Eor\u003C/strong\u003E&nbsp;select \u003Cstrong\u003EMe &gt;Manage users in Admin Center\u003C/strong\u003E. Users&nbsp;\u003Cstrong\u003Ewithout\u003C/strong\u003E&nbsp;connected profiles can select Me &gt; Manage users in Admin Center.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003EDisconnect learners who have the option to connect their LinkedIn profile\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ETo disconnect a learner's profile from their Learning account:\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EFrom \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning-admin/\" target=\"_self\"\u003ELearning Management\u003C/a\u003E, select \u003Cstrong\u003EMe &gt; Manage users in Admin Center\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ESelect the \u003Cstrong\u003EUsers\u003C/strong\u003E tab and locate the learner you'd like to remove, then click the \u003Cstrong\u003EMore\u003C/strong\u003E \u003Cli-icon type=\"ellipsis-horizontal-icon\"\u003E\u003C/li-icon\u003E icon.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"From the dropdown that appears, select \u003Cstrong\u003EView/edit profile\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EOn the learner's profile page, click the \u003Cstrong\u003EMore\u003C/strong\u003E \u003Cli-icon type=\"ellipsis-horizontal-icon\"\u003E\u003C/li-icon\u003E icon to the right of the learner's name and select \u003Cstrong\u003EDisconnect LinkedIn profile\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003ERemove\u003C/strong\u003E.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EThe learner will automatically receive an email to re-register for LinkedIn Learning. If you wish to remove them entirely from the account, please revoke their license. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below for more information.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERemove or delete all types of learners as an admin\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EAs an admin, you can remove or delete users via \u003Cstrong\u003EMe &gt; Authenticate &gt; Automate user management &gt; User Deletion\u003C/strong\u003E.\u003C/p\u003E \u003Cp\u003ELearn more about deleting users in the \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Removing specific learners from the organization’s account removes all of their data, including their Learner reports. However, any aggregate report containing the learner’s information doesn’t get recalculated when the license gets removed.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003ERemoving specific learners from the organization’s account removes all of their data, including their Learner reports. 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If you disconnect your LinkedIn account, you may not be able to access the premium content that your organization has purchased on your behalf.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYou can also unassign or revoke learner licenses from your organization’s account. 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Users \u003Cstrong\u003Ewith\u003C/strong\u003E connected profiles can use the Admin Center tile in the header&nbsp;\u003Cstrong\u003Eor\u003C/strong\u003E&nbsp;select \u003Cstrong\u003EMe &gt;Manage users in Admin Center\u003C/strong\u003E. 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The invitation you send learners will be occupied only when activate their account. This means that you won’t have to revoke licenses from unresponsive learners and reassign them.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Admin functionality isn’t available within the Learning apps. To access Learning Management, please use a desktop device.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EAdmin functionality isn’t available within the Learning apps. 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On the \u003Cstrong\u003ELinkedIn Admin Center\u003C/strong\u003E page, search for the learner whose license you'd like to unassign in the search bar.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click on the learner menu \u003Cli-icon type=\"ellipsis-horizontal-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003EMore\u003C/strong\u003E to the right of the learner's name."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you select a suggested user from the search bar, you may be taken directly to the Enterprise Profile page without clicking the \u003Cli-icon type=\"ellipsis-horizontal-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003EMore\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Select \u003Cstrong\u003EManage licenses\u003C/strong\u003E from the dropdown."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EFrom the \u003Cli-icon type=\"people-icon\"\u003E\u003C/li-icon\u003EManage licenses pop-up window that appears, select \u003Cstrong\u003ENo license\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003ESave\u003C/strong\u003E to confirm that all the Learning licenses are revoked.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To unassign a specific learner’s license:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EFrom \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning-admin/\" target=\"_self\"\u003ELearning Management\u003C/a\u003E, select \u003Cstrong\u003EMe &gt; Manage users in Admin Center\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EOn a learner's Enterprise Profile page, click the \u003Cstrong\u003ELicenses\u003C/strong\u003E tab.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003EManage license\u003C/strong\u003E to the right of the license.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIn the pop-up box that appears, select \u003Cstrong\u003ENo license\u003C/strong\u003E from the dropdown. 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The page will evolve as you use, and become more familiar with Learning, and contains valuable, time-saving resources.\u003C/p\u003E \u003Cp\u003EYou'll notice your homepage includes rich insights across learning and development in your organization, recommended actions to meet your organization’s goals, and helpful links to make the most of Learning in your organization.&nbsp;\u003C/p\u003E \u003Cp\u003EAt the top of your homepage, you see three \"cards\":\u003C/p\u003E \u003Cul\u003E \u003Cli\u003ELicense activation rate - The percentage of your organization's available licenses that learners have activated.\u003C/li\u003E \u003Cli\u003EThe number of learners in your organization who have viewed content.\u003C/li\u003E \u003Cli\u003EThe number of courses your organization's learners have completed.\u003C/li\u003E \u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EThe \u003Cstrong\u003EActivation rate\u003C/strong\u003E chart shows the percentage of available licenses that your organization's learners have activated \u003Cstrong\u003Eif that percentage is less than 50%\u003C/strong\u003E. If the activation rate is over 50%, the chart shows the number of learners who have activated their licenses.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Cstrong\u003EPeople\u003C/strong\u003E\u003Cli-icon type=\"link-external-icon\"\u003E\u003C/li-icon\u003E: The \u003Cstrong\u003EPeople\u003C/strong\u003E tab helps admins organize all the learners in their Learning account, and opens a new window with the \u003Cstrong\u003ELinkedIn Admin Center\u003C/strong\u003E experience. This tab has separate pages around managing Users, Groups, and other Admins/sub admins. \u003Cbr\u003E\n \u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\n You can use the People tab to \u003Cstrong\u003Eadd learners individually\u003C/strong\u003E or \u003Cstrong\u003Ein bulk\u003C/strong\u003E to your Learning account, \u003Cstrong\u003Ecreate groups\u003C/strong\u003E, and \u003Cstrong\u003Emanage admin permissions\u003C/strong\u003E. The people page additionally contains all the information about the learners attached to your Learning account. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003E\u003Cstrong\u003EContent\u003C/strong\u003E: This page helps admins recommend and share links to learning paths, collections, and courses. 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The page contains \u003Cstrong\u003Edashboard analytics\u003C/strong\u003E, data around how many learners have watched or are watching, \u003Cstrong\u003Ethe content you've recommended\u003C/strong\u003E, \u003Cstrong\u003Eskills insights\u003C/strong\u003E, and the ability to \u003Cstrong\u003Edownload reports\u003C/strong\u003E. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E and \u003Cstrong\u003ELearn more\u003C/strong\u003E sections below.)\u003C/p\u003E\u003Cp\u003EIf you select \u003Cstrong\u003EInsights &gt; Activation\u003C/strong\u003E or the \u003Cstrong\u003EActivation\u003C/strong\u003E tab in the top left corner of your page, you can view \u003Cstrong\u003EActivation highlights\u003C/strong\u003E: \u003C/p\u003E\u003Cul\u003E\u003Cli\u003ETotal seats\u003C/li\u003E\u003Cli\u003ETotal activated seats\u003C/li\u003E\u003Cli\u003EActivation rate\u003C/li\u003E\u003C/ul\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedVideo":{"iframeSourceUri":"https://www.linkedin.com/learning/embed/getting-started-as-a-linkedin-learning-admin-2022/getting-started-as-a-linkedin-learning-admin?claim=AQFc4mCYyjqQ2gAAAYRl6TLPh4itjvGGDCTHhufnvmkJfA8oDzIUpeatxBArgSKLNpYT4BdfVeaD9UPF7F56o8EU1lChTBE7g2cs6rgY4cOmmSYH2BOpetiwRr2U5dQw36apB7W0z5m5zRJ4-_yp3bHst8vba8fCJU-qrEOHwwu4iPUiCow2GhnJz09zmPwmaRGwSNHI_5v0u3OWWf8EiCNXE5f3CUtNfPwycnHRwYmWqhL92x7ePY6UNTYJE4ob1Az_uXwuE50AmgKAQ4q1iRLMUEBl-3NrS68vXj-3YUmIZyH3dEe9DqouPegDUzzz3PFnUyZDMYyQbKOpOHs_0D3XGwtdzoU1a0kihQN4C9otwGAcuXebzMISriPYw3aBoT-UNDSKP8GqKU4d6HZ5JNtnHboeKz9cBHiwYNRTcHN_kgBNW4Ht-cO5rehKJexszpHc0Xd2-WctHtljJqFOptKleNg5UHgbTP_KKv9WUOS9YyMNPMmTTddHSquOAaDJJJ_EMmxzPc5MmJPuLKiwuGGL5ehofIl9LPFYd7Wy1f6TaNc1N8Zx-qvL7Ul7jinF1p7qySGtG3zQm4T1_8C2pFTL_4pJsXWjMNsyLTKqvdIaZuLbctXqg4YytheyAn1jE1hvGMoom0ZyUyTmAY0u33hPIUQWLj36drqGw1OmQtB8lRgRqITLGDBc123iIwq5ZRiT9DOCozxmhjp7ARy8TJpqg6lsH4Z4hD_yKcelLiuVUMJU5rmMmRMUX5yIfeTYKbv19q-IsutZ_BUWB6xjqWz59ZlWh8-W3naUoUaPtThX3vE954KJRMn8mxp4CRytzNboMroaLU3zcX1XkxKgEW26t0FEfp5MM-6aU4DCIxAkOeXMNhSsQAR1pde_1uV-yCMC07X6_qp722_Z5DmxF9esx_bciFrYdRXjS73GEIrD3ygLhDgMlkFlwPyqPMEfZQmxhSPynw5IJfcY7tzrTdYRH-9JCSHIddvyERFOsd0mQNfo2Mqza4Ro9ioJpJWNGnfKJeDZu9--Uer3bDHCzFYdrJEJxEQTlX7FGz_zyZtxT7TtEacsZDIUalq2-sZLJkYDTUHyBDnvE7KFoUNYEYR4_hVG8QHxYDD750pE8FhiWLtGK8EMEfBKPZwovXaNbwJegFLdOjlc3wznnXJTTG5BunfOJkFrRPsZt1e1kfjWuQt2IPtnIe0&autoplay=false","source":"LINKEDIN_LEARNING","videoEmbedCode":"title=\"Getting 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width=\"640\" height=\"360\" allow=\"autoplay\"","title":"Getting started as a LIL admin","videoMediaType":"linkedin_learning"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701830\" target=\"_self\"\u003EAdd learners individually to your Learning account\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a701831\" target=\"_self\"\u003ECreate and manage groups in your Learning account\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a705825\" target=\"_self\"\u003EManage admin permissions in LinkedIn Learning\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a702969\" target=\"_self\"\u003EAdd users and manage admin permissions in bulk via CSV\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a598935\" target=\"_self\"\u003EReview dashboard analytics as a Learning admin\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a599938\" target=\"_self\"\u003EAccess data for recommended content as an admin\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701947\" target=\"_self\"\u003ESkills Insights in LinkedIn Learning – FAQ\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a710044\" target=\"_self\"\u003EDownloadable reports for Learning admins\u003C/a\u003E \u003Ca rel=\"\" href=\"/help/learning/answer/a701947\" target=\"_self\"\u003E–\u003C/a\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a710044\" target=\"_self\"\u003E FAQ\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a700823"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(702969,LITHOGRAPH)","pageHeader":{"title":"Add users and manage admin permissions in bulk via CSV","subText":"1 month ago","lastModifiedTimestamp":"1729274861308"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIn the \u003Cstrong\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/accountcenter/learning/manage/users\" target=\"_self\"\u003ELearning Admin Center\u003C/a\u003E\u003C/strong\u003E, CSV file uploads can be used to add new users and update existing users on your account, grant admin permissions, send custom invitation emails, and remove users.&nbsp;(See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"To access the unified Admin Center, admins can use two entry points, depending on whether or not their profile is connected. Users with connected profiles can use the Admin Center tile in the header or select Me \u003EManage users in Admin Center. Users without connected profiles can select Me \u003E Manage users in Admin Center.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003ETo access the unified \u003Cstrong\u003EAdmin Center\u003C/strong\u003E, admins can use two entry points, depending on whether or not their profile is connected. Users \u003Cstrong\u003Ewith\u003C/strong\u003E connected profiles can use the Admin Center tile in the header&nbsp;\u003Cstrong\u003Eor\u003C/strong\u003E&nbsp;select \u003Cstrong\u003EMe &gt;Manage users in Admin Center\u003C/strong\u003E. Users&nbsp;\u003Cstrong\u003Ewithout\u003C/strong\u003E&nbsp;connected profiles can select Me &gt; Manage users in Admin Center.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EPlease review the guide \u003Ca rel=\"\" href=\"https://docs.microsoft.com/en-us/linkedin/learning/user-and-attribute-management/user-attribute-mgmt-docs/org-sync-bulk-csv\" target=\"_blank\"\u003EAdding and Managing Users in Bulk via CSV Org Sync\u003C/a\u003E to learn more.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Higher Education admins, please review \"Learning CSV upload\" article in the Learn more section below to learn more about adding users via CSV upload.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EHigher Education admins, please&nbsp;review \"Learning CSV upload\" article in the \u003Cstrong\u003ELearn more\u003C/strong\u003E section below&nbsp;to learn more about adding users via CSV upload.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a703976\" target=\"_self\"\u003ECustomize invitation emails for Learning admin overview\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a706078\" target=\"_self\"\u003ERemove users in bulk via CSV\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a713004\" target=\"_self\"\u003ELearning CSV upload\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a702969"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(701830,LITHOGRAPH)","pageHeader":{"title":"Add individual learners to your account in Learning ","subText":"6 months ago","lastModifiedTimestamp":"1716399354325"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EAs an admin of a LinkedIn Learning account, you can add learners at any time through Learning Management.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To add users individually to your Learning account:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EFrom your Learning Management, click&nbsp;\u003Cstrong\u003EPeople\u003C/strong\u003E\u003Cli-icon type=\"link-external-icon\"\u003E\u003C/li-icon\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EA new window opens. On the \u003Cstrong\u003ELinkedIn Admin Center\u003C/strong\u003E page, click \u003Cstrong\u003EAdd new users \u003Cli-icon type=\"caret-filled-down-icon\"\u003E\u003C/li-icon\u003E\u003C/strong\u003E in the top right corner.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Select \u003Cstrong\u003EAdd users by email\u003C/strong\u003E from the dropdown."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIn the \u003Cstrong\u003E \u003Cli-icon type=\"people-icon\"\u003E\u003C/li-icon\u003EAdd users by email\u003C/strong\u003E window that appears, enter the user's email address in the search bar, and select their license and permission level in the \u003Cstrong\u003E \u003Cli-icon type=\"document-icon\"\u003E\u003C/li-icon\u003ELicense and Permissions\u003C/strong\u003E section.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you’d like to send a custom email, click the \u003Cstrong\u003E \u003Cli-icon type=\"envelope-icon\"\u003E\u003C/li-icon\u003EInvitation Email\u003C/strong\u003E tab, select \u003Cstrong\u003ECreate a custom email template\u003C/strong\u003E, and enter the name of the template you’d like to send.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EClick \u003Cstrong\u003EConfirm\u003C/strong\u003E.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EA welcome activation email is automatically sent to your new learner, and they appear in your list of users. You can re-send the welcome email at any time. If learners don’t activate their license via the first invitation email, they receive a LinkedIn notification. Learners don’t have to link their LinkedIn profile when they receive Learning activation notification on LinkedIn.com. Depending on the customer set up (profile required or optional), they’ll go through the appropriate activation experience determined by their organization. \u003C/p\u003E \u003Cp\u003EYou can view the progress of your activated licenses from your Learning Admin homepage.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"(a) Administrator functionality is not available within the Learning apps. To access Learning Management, please use a desktop device. (b) Certain types of email addresses, such as sales@company.com, abuse@company.com, or postmaster@company.com are deemed as \"role\" rather than \"individual\" email addresses, and can't be used when assigning Learning seats within your organization's license. (c) LinkedIn notifications are received only by profile required- and profile-optional learners whom you’ve invited, but who haven’t yet activated their accounts.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E(a) Administrator functionality is not available within the Learning apps. To access&nbsp;Learning Management, please use a desktop device.\u003Cp\u003E\u003Cbr\u003E\n \u003C/p\u003E\u003Cp\u003E\u003C/p\u003E \u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E(b) Certain types of email addresses, such as \u003Csub\u003Esales@company.com\u003C/sub\u003E, \u003Csub\u003Eabuse@company.com\u003C/sub\u003E, or \u003Csub\u003Epostmaster@company.com\u003C/sub\u003E are deemed as \"role\" rather than \"individual\" email addresses, and can't be used when assigning Learning seats within your organization's license.\u003Cp\u003E\u003Cbr\u003E\u003Cp\u003E\u003C/p\u003E\n \u003C/p\u003E\u003Cp\u003E(c) LinkedIn notifications are received only by profile required- and profile-optional learners whom you’ve invited, but who haven’t yet activated their accounts.\u003Cbr\u003E\n \u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a703976\" target=\"_self\"\u003ECustomize invitation emails for specific groups and learners\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a703826\" target=\"_self\"\u003EResend invitation emails as a LinkedIn Learning admin\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a702852\" target=\"_self\"\u003EHow to access Learning Management\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://learn.microsoft.com/en-us/linkedin/learning/user-and-attribute-management/user-attribute-mgmt-docs/org-sync-bulk-csv\" target=\"_self\"\u003EAdding and Managing Learners via CSV Org Sync in LinkedIn Learning\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a701830"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(599979,LITHOGRAPH)","pageHeader":{"title":"Add email domain for account verification in Learning","subText":"1 month ago","lastModifiedTimestamp":"1729282001905"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"As a LinkedIn Learning admin, you can prompt your members to use email domain verification to activate their Learning account. Email verification simplifies license activation for both the admins and the learners, by providing learners with a single URL destination to activate their account."}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"Admin functionality is not available within the Learning apps. To access the Learning Management, please use a desktop device.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EAdmin functionality is not available within the Learning apps. To access the Learning Management, please use a desktop device.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To add an email domain for verification:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELog into \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning-admin/\" target=\"_self\"\u003ELearning Management\u003C/a\u003E and click \u003Cstrong\u003EMe\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Select \u003Cstrong\u003EAuthenticate\u003C/strong\u003E from the dropdown."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EUnder the Authenticate tab on the \u003Cstrong\u003ESettings\u003C/strong\u003E page, click \u003Cstrong\u003EAutomate user management\u003C/strong\u003E.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ESelect the \u003Cli-icon type=\"chevron-down-icon\"\u003E\u003C/li-icon\u003E icon to the right of \u003Cstrong\u003EActivation Through Login\u003C/strong\u003E, then click \u003Cstrong\u003EAdd email domain\u003C/strong\u003E.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedImage":{"altText":"add_email_domain","imageUrn":"urn:li:digitalmediaAsset:D4D08AQFhZ2m8r3OBkw","imageUrl":"https://media.licdn.com/dms/image/v2/D4D08AQFhZ2m8r3OBkw/croft-frontend-shrinkToFit1920/croft-frontend-shrinkToFit1920/0/1699468383786?e=1732910400&v=beta&t=Uoj3238X49hl0WzeNfu-RAKBdSgDvaoWR14LZv1PTkI"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"In the \u003Cstrong\u003EAdd a new email domain\u003C/strong\u003E pop-up box that appears, enter your email domain and select an SSO for email verification from the dropdown."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click \u003Cstrong\u003ESave\u003C/strong\u003E."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EOnce you’ve completed this process, you can send the email domain verification URL (\u003Ca rel=\"\" href=\"https://www.linkedin.com/learning/activate\" target=\"_self\"\u003Ehttps://www.linkedin.com/learning/activate\u003C/a\u003E) to your learners through email, or you can add this URL to any marketing material, internal microsites, or help documentation you might send to your learners.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ENotes\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EWhenever a learner submits an email address using the domain verification URL (\u003Ca rel=\"\" href=\"https://www.linkedin.com/learning/activate\" target=\"_self\"\u003Ehttps://www.linkedin.com/learning/activate\u003C/a\u003E), a new user profile will be created and added to \u003Cstrong\u003ELinkedIn Admin Center\u003C/strong\u003E. Please ensure that learners submit error-free email addresses for activating their accounts.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"The activation email is valid for 30 calendar days."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated task\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/learning-admin/\" target=\"_self\"\u003EAccess Learning Management\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a599979"},"showFeedbackDetail":true}]},{"topicI18nKey":"i18n_contact_us_topic_lls_accessing_linkedin_learning","articleList":[{"article":{"source":"urn:li:helpCenterArticle:(701810,LITHOGRAPH)","pageHeader":{"title":"Access for Enterprise and individual subscribers in Learning","subText":"7 months ago","lastModifiedTimestamp":"1713908647726"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EAfter you've \u003Cstrong\u003Epurchased an individual subscription\u003C/strong\u003E, or \u003Cstrong\u003Eactivated a Learning subscription from your organization\u003C/strong\u003E, you can access LinkedIn Learning at \u003Ca rel=\"\" href=\"https://linkedin.com/learning/\" target=\"_blank\"\u003Elinkedin.com/learning\u003C/a\u003E. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.) If your Learning account is linked with your LinkedIn profile, your login and password will be the same as your credentials for your LinkedIn account.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedTabList":{"tabs":[{"label":"Desktop","componentId":"OWgxZ5JO","id":1,"tabContent":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EAfter you’ve purchased your subscription, you can access LinkedIn Learning via individual or Enterprise subscriptions.\u003C/p\u003E\u003Ch2\u003ELog into your individual subscription\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EYou can access LinkedIn Learning from your LinkedIn homepage. From your LinkedIn homepage, click the \u003Cli-icon type=\"grid-icon\"\u003E\u003C/li-icon\u003E\u003Cstrong\u003EWork\u003C/strong\u003E icon in the top right of the page and select \u003Cstrong\u003ELearning\u003C/strong\u003E from the menu that appears.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELog into your Enterprise subscription\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Depending on your organization's account configuration preferences, you can access LinkedIn Learning via your LinkedIn homepage, by clicking the \u003Cli-icon type=\"grid-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003EWork\u003C/strong\u003E icon in the top right of the page and selecting \u003Cstrong\u003ELearning\u003C/strong\u003E from the dropdown, or through your organization's learning portal."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you aren't sure how to access Learning for your organization, please reach out to your organization's Learning administrator or help desk."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you’re accessing Learning directly, you just have to enter your email address to initiate the sign-in flow. Based on your organization’s authentication settings, you’ll be routed to the appropriate password screen to sign in."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ENotes:\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"In some views, you may see \u003Cstrong\u003ELearning\u003C/strong\u003E in the top right of your LinkedIn homepage, to the right of the \u003Cli-icon type=\"grid-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003EWork\u003C/strong\u003E icon. Click \u003Cstrong\u003ELearning\u003C/strong\u003E to be directed to the Learning homepage."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELearning access is included at no additional charge in a number of individual Premium subscriptions. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}]}}}],"showAsDefault":true},{"label":"iOS","componentId":"cHs70saQ","id":2,"tabContent":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"After you’ve purchased your subscription, you can access LinkedIn Learning through the iOS mobile apps."}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003ESign in\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003EContinue\u003C/strong\u003E in the pop-up window that appears."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Enter your email address."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003EContinue\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Based on your Learning license, you’ll be redirected to the correct password screen to make your sign in process easier."}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"* If your Learning account is linked with your LinkedIn profile, your login and password will be the same as your credentials for your LinkedIn account. * Once you’ve logged into your Learning account on your iOS device, you’ll be able to use Chromecast Air Play and Apple TV to stream your videos on a bigger screen.","richDescription":{"markup":"\u003Cstrong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E*\u003C/strong\u003E If your Learning account is linked with your LinkedIn profile, your login and password will be the same as your credentials for your LinkedIn account.\u003Cstrong\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E*\u003C/strong\u003E Once you’ve logged into your Learning account on your iOS device, you’ll be able to use Chromecast Air Play and Apple TV to stream your videos on a bigger screen.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}}],"showAsDefault":false},{"label":"Android","componentId":"p2fV5Kxf","id":3,"tabContent":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"After you’ve purchased your subscription, you can access LinkedIn Learning through the Android mobile apps."}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003ESign in with your organization portal\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Enter your email address."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003ESign in with your organization portal\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Based on your Learning license, you’ll be redirected to the correct password screen to make your sign in process easier."}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"If your Learning account is linked to your LinkedIn profile, your login and password will be the same as your credentials for your LinkedIn account.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EIf your Learning account is linked to your LinkedIn profile, your login and password will be the same as your credentials for your LinkedIn account.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}}],"showAsDefault":false}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://www.linkedin.com/help/learning/answer/a567315\" target=\"_self\"\u003EPurchase an individual Learning subscription\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a567315\" target=\"_self\"\u003EAccess LinkedIn Learning with a Premium subscription\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705887\" target=\"_self\"\u003ELog into Learning with an Enterprise license - FAQ\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a700791\" target=\"_self\"\u003ELinkedIn Learning subscriptions - Overview\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a701810"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(705887,LITHOGRAPH)","pageHeader":{"title":"Log into Learning with an Enterprise license FAQ","subText":"October 25, 2023","lastModifiedTimestamp":"1698255570794"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"LinkedIn Learning offers enterprise licenses to teams, companies, and organizations who wish to provide access to Learning videos. Some enterprise licenses may require that you sign in to Learning through your organization's network."}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"23yV5meZ","title":"How do I log into my enterprise license from the Learning website?","elementList":[{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Navigate to \u003Ca rel=\"\" href=\"https://www.linkedin.com/learning\" target=\"_blank\"\u003ELinkedIn Learning\u003C/a\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click \u003Cli-icon type=\"nav-small-me-icon\"\u003E\u003C/li-icon\u003E \u003Cstrong\u003ESign in\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click \u003Cstrong\u003EContinue\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Based on your Learning license, you’ll be redirected to the correct password screen to make your sign in process easier. If you need to reset your password, or are having trouble accessing Learning through your organization, please contact your help desk directly for further assistance."}}}]}]}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"Ja16UxYn","title":"How do I log into my enterprise license from the Learning app?","elementList":[{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003ESign in\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003EContinue\u003C/strong\u003E in the pop-up window that appears."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Enter your email address."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Tap \u003Cstrong\u003EContinue\u003C/strong\u003E."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Based on your Learning license, you’ll be redirected to the correct password screen to make your sign in process easier."}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you need to reset your password, or are having trouble accessing Learning through your organization, please contact your help desk directly for further assistance."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"GdCSr58N","title":"How do I login if I can’t remember my LinkedIn account password?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you need to sign into LinkedIn to access Learning and you’re unable to remember your LinkedIn password, you can use a sign-in link to access your LinkedIn Learning account. Learn more about how you can obtain the one-time sign in link. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"SPYhzAOx","title":"I know my organization's URL, so why do I get the message \"Please enter a valid email\"?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"We accept many variations of your organization's URL or domain, so try entering your domain differently, for example, without http at the beginning of the URL, or with .com at the end of your email."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"U2bsnqAe","title":"How do I log in if I’ve received the error “A user with the specified ID already exists\"?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You may have received this error if you’ve used LinkedIn Learning in the past under a different account, or if your original registration information didn’t align with information previously entered by your organization."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you’ve received this error:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Click your original activation link."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EThis may have come either via invitation email, or directly from your admin.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If a \u003Cstrong\u003EConnect your LinkedIn account\u003C/strong\u003E window is presented, do the following:"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cul\u003E \u003Cli\u003EClick \u003Cstrong\u003EContinue without LinkedIn\u003C/strong\u003E.\u003C/li\u003E \u003Cli\u003EClick \u003Cstrong\u003EDon’t connect my account\u003C/strong\u003E.\u003C/li\u003E \u003C/ul\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"From the \u003Cstrong\u003ECreate your LinkedIn Learning account\u003C/strong\u003E window click \u003Cstrong\u003EAlready have an account?\u003C/strong\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Sign in with the email address and password you registered with originally."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you don’t remember your password, you can use the \u003Cstrong\u003EForgot your password?\u003C/strong\u003E link.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You should now be able to successfully access your Learning license."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"G7figv7W","title":"How to log in if your organization missed the SSO certification renewal date (ADFS Admins Only)","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf your organization didn’t renew their LinkedIn Learning SSO certification before March 25, 2020, please \u003Cstrong\u003Efollow the steps for your IDP\u003C/strong\u003E as soon as possible. The new certificate can be added as a secondary certificate. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you are unable to update your certificate, as a temporary workaround, you can send a SAML assertion to LinkedIn Learning by invoking an IdP-Initiated request."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To send a SAML assertion:"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":true,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Navigate to \u003Cstrong\u003Ehttps://your.adfsserver.com/adfs/ls/IdpInitiatedSignOn.aspx\u003C/strong\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Replace \u003Cstrong\u003Eyour.adfsserver.com\u003C/strong\u003E with your server"}}}]}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Once you have your link, you may share it with any learners from your organization who require immediate access."}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"You should use this workaround only as a short-term solution until the new certificate can be added.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EYou should use this workaround only as a short-term solution until the new certificate can be added.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"9BnHzDLx","title":"How to log in if your organization missed the SSO certification renewal date (All Admins)","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf your organization didn’t renew their \u003Cstrong\u003ELinkedIn Learning SSO certification\u003C/strong\u003E before March 25, 2020, please follow \u003Cstrong\u003Ethe steps for your IDP\u003C/strong\u003E as soon as possible. The new certificate can be added as a secondary certificate. (See \u003Cstrong\u003ERelated Tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ENotes:\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Azure AD, Okta, and OneLogin ignore the SSO certificate as long as your organization hasn't built any custom functionality to sign authentication requests."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"IdP-initiated SAML assertions don’t check for LinkedIn Learning’s certificate, and therefore can be used to log into Learning Management and download the new metadata, if necessary."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"The new certificate is in .pem format. If you need to convert it to a different format, you can paste the following commands into terminal. Be sure to first navigate to the location that the .pem file is stored in. For example, if you save the file to your desktop, type “cd Desktop” into terminal to navigate to the right location:"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cul\u003E \u003Cli\u003Eopenssl x509 -inform PEM -in samlRenewedCert2020.pem -outform DER -out samlRenewedCert2020.cer\u003C/li\u003E \u003Cli\u003Eopenssl x509 -outform der -in samlRenewedCert2020.pem -out samlRenewedCert2020.crt\u003C/li\u003E \u003C/ul\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If your account settings are Profile Required, SSO can temporarily be disabled while you work on updating the certificate. Learners should be able to access learning from their personal LinkedIn profile. Please note this is a temporary workaround, and the certificate should be updated in your IdP as soon as possible. After adding the new certificate and making a successful SP-Initiated SSO attempt, you should turn SSO back on right away."}}}]}]}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"P4InAnmg","title":"How to log in if your organization missed the SSO certification renewal date (Learners)","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Please reach out to your organization's LinkedIn Learning Admin, Help Desk, Learning and Development team, or Human Resources Department for more information on how to log in."}}}]}}},{"preRenderedComponent":{"preRenderedCollapsible":{"componentId":"0s8G0r38","title":"Can I log into LinkedIn Learning while on a VPN?","elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Yes, using a VPN (virtual private network) to create a secure internet connection won’t impact your ability to log into LinkedIn Learning. If you encounter issues logging in while using a VPN, please reach out to your organization's IT department."}}}]}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a703964\" target=\"_self\"\u003EUse the one-time sign-in link in Learning\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"https://learn.microsoft.com/en-us/linkedin/learning/sso-auth/sso-docs/sso-implementation\" target=\"_self\"\u003ESign into LinkedIn Learning with SSO\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a703974\" target=\"_self\"\u003ESSO certification renewal for Learning – Overview\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705835\" target=\"_self\"\u003EActivate your Learning license provided by your organization\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a705887"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(705970,LITHOGRAPH)","pageHeader":{"title":"Troubleshoot access and login issues in Learning ","subText":"November 6, 2023","lastModifiedTimestamp":"1699303589599"},"contentBody":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ELinkedIn Learning offers subscription plans for individuals, teams, and organizations.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELinkedIn Learning login issues for individual subscribers\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you’re having trouble using LinkedIn Learning, please review the \u003Cstrong\u003EAccess LinkedIn Learning – Enterprise and individual subscribers\u003C/strong\u003E. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ECheck to see if your password is correct. If you’re not sure whether your password is correct or not, you can \u003Cstrong\u003Ereset your password\u003C/strong\u003E on LinkedIn. Make sure your caps lock is not enabled, as passwords are case-sensitive. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Ensure cookies are enabled in your web browser."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"Check to see if there is any security or privacy software running on your computer that could be affecting your login."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ETry clearing your \u003Cstrong\u003Ebrowser cache and cookies\u003C/strong\u003E. (See \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"You must have a LinkedIn profile to access LinkedIn Learning.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EYou must have a LinkedIn profile to access LinkedIn Learning.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELinkedIn Learning login issues for Enterprise subscribers\u003C/h2\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EIf you’re having trouble logging in to Learning, review the \u003Cstrong\u003ELogging in to Learning with an Enterprise License - FAQ\u003C/strong\u003E in the \u003Cstrong\u003ELearn more\u003C/strong\u003E section below.\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ECheck if license requires you \u003Cstrong\u003Eto activate your account using email domain verification\u003C/strong\u003E. (See \u003Cstrong\u003ERelated tasks\u003C/strong\u003E section below.)\u003C/p\u003E"}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ECheck if you meet the \u003Cstrong\u003Eminimum system requirements for LinkedIn Learning\u003C/strong\u003E.\u003C/p\u003E"}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"If you’re still unable to access Learning, please contact your Admin or the Learning support teams. (See Learn more section below.) To learn how to disconnect your LinkedIn profile from your organization’s Learning license, see the Related tasks section below.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EIf you’re still unable to access Learning, please&nbsp;\u003Cstrong\u003Econtact your Admin or the Learning support teams\u003C/strong\u003E. (See&nbsp;\u003Cstrong\u003ELearn more\u003C/strong\u003E&nbsp;section below.)\u003Cp\u003E\u003Cbr\u003E\n \u003C/p\u003E\u003Cp\u003E\u003C/p\u003E \u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003ETo learn how to&nbsp;\u003Cstrong\u003Edisconnect your LinkedIn profile from your organization’s Learning license\u003C/strong\u003E, see the&nbsp;\u003Cstrong\u003ERelated tasks\u003C/strong\u003E&nbsp;section below.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701810\" target=\"_self\"\u003EAccess LinkedIn Learning – Enterprise and individual subscribers\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a1379143\" target=\"_self\"\u003EChange your LinkedIn password\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a517600\" target=\"_self\"\u003EClear your cache and cookies\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701933\" target=\"_self\"\u003EUse domain verification link for account activation\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a703810\" target=\"_self\"\u003EDisconnect your LinkedIn profile from your Learning license\u003C/a\u003E\u003Cbr\u003E\n \u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn more\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705887\" target=\"_self\"\u003ELog into Learning with an Enterprise license - FAQ\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a702878\" target=\"_self\"\u003EMinimum System Requirements for LinkedIn Learning\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a599997\" target=\"_self\"\u003ELearning support options for learners\u003C/a\u003E\u003Cbr\u003E\n \u003C/li\u003E\u003C/ul\u003E"}}}],"rawId":"a705970"},"showFeedbackDetail":true},{"article":{"source":"urn:li:helpCenterArticle:(705835,LITHOGRAPH)","pageHeader":{"title":"Activate the license provided by your organization for Learning","subText":"11 months ago","lastModifiedTimestamp":"1702410746551"},"contentBody":[{"preRenderedComponent":{"preRenderedCallout":{"description":"Activating a LinkedIn Learning license is not available within the Learning mobile apps. To register for an account with your organization, please use a desktop device.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EActivating a LinkedIn Learning license is not available within the Learning mobile apps. To register for an account with your organization, please use a desktop device.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"warning","headline":"Important to know"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If your Learning license is provided by your organization, you'll receive an email notification inviting you to activate your Learning account."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"To access Learning, open the email and click the \u003Cstrong\u003EActivate LinkedIn Learning now\u003C/strong\u003E button. You’ll be taken to LinkedIn Learning, where you can view thousands of courses on business, tech, and creative topics."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003ETo manage your account settings, click \u003Cstrong\u003EMe\u003C/strong\u003E in the top right-hand corner.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If your organization allows you to link the Learning license to your personal LinkedIn profile, you’ll receive a LinkedIn notification for activating your Learning account. You can access LinkedIn Learning directly from your personal LinkedIn account after activation. In this case, your Learning password will be the same as your LinkedIn password."}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cp\u003EFind out how you can \u003Cstrong\u003Eaccess LinkedIn Learning\u003C/strong\u003E, log in to \u003Cstrong\u003ELearning with an Enterprise profile\u003C/strong\u003E, and \u003Cstrong\u003Econtact your Learning admin\u003C/strong\u003E in the \u003Cstrong\u003ERelated tasks\u003C/strong\u003E and \u003Cstrong\u003ELearn more\u003C/strong\u003E sections below.\u003C/p\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Cstrong\u003ENotes:\u003C/strong\u003E"}}},{"preRenderedComponent":{"preRenderedList":{"ordered":false,"listItems":[{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"By using a license provided by your organization, your organization can access your Learning activity on your organization’s license."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you link your personal profile to your organization’s learning license, your organization can access some of your profile information."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"If you choose not to link your personal profile to your organization’s Learning license, and your organization requires linking, you’ll not have access to your organization’s license."}}}]},{"elementList":[{"preRenderedComponent":{"preRenderedMarkup":{"markup":"You can update your preferences at any time by visiting \u003Ca rel=\"\" href=\"https://www.linkedin.com/psettings/\"\u003Eyour settings page\u003C/a\u003E."}}}]}]}}},{"preRenderedComponent":{"preRenderedCallout":{"description":"At this time, Learning Paths are not available in the Japanese Library.","richDescription":{"markup":"\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003EAt this time, Learning Paths are not available in the Japanese Library.\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E"},"presetType":"note","headline":"Here's a tip"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ERelated tasks\u003C/h2\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a701810\" target=\"_self\"\u003EAccess LinkedIn Learning\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca rel=\"\" href=\"/help/learning/answer/a705887\" target=\"_self\"\u003ELog into Learning with an Enterprise profile\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E"}}},{"preRenderedComponent":{"preRenderedMarkup":{"markup":"\u003Ch2\u003ELearn 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8.015,6 10.5,6 C12.985,6 15,8.015 15,10.5 Z" fill="#FFFFFF"></path> </g> </g> </g> </svg> <h1 class="brand__title t-white t-24 t-bold" data-test-id="brand-title"> <span class="brand__title-text--short" data-test-id="brand-title-short">Help</span> <span class="brand__title-text--long">LinkedIn Help</span> </h1> </a> </div> <span class="placeholder site-navigation__search site-search__navbar-outlet" data-placeholder="site-search-nav" data-inert-toggle-target="me-menu-inert-toggle-target"> </span> <div data-responsive-handler="me-menu-inert-responsive-handler" data-test-id="me-menu-responsive-handler"></div> <div class="dropdown__container me-menu me-menu--signed-out" data-test-id="me-menu"> <button class="dropdown__trigger me-menu__dropdown-trigger plain-button" data-test-selector="dropdown-trigger" aria-expanded="false" aria-controls="me-menu-dropdown">  <span class="me-menu__trigger-icon desktop-excluded tablet-excluded" data-test-id="mobile-trigger-icon"> <span 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