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Virtual assistant supports the processing of student residence permits | IND
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class="header__caption"> <div class="header__caption-plane"> <div class="container"> <div class="row no-gutters"> <div class="col-12 col-xl-9"> <h1 class="header__title header__title--large" tabindex="0">Virtual assistant supports the processing of student residence permits </h1> </div> </div> </div> </div> </div> </section> <section class="pane pane--default pane--intro pane--intro-elevated"> <div class="container"> <div class="no-gutters row"> <div class="intro-elevated col-12 col-xl-9"> <div class="text-lead d-block"> <i class="text-lead--changed"> Last update: 22 August 2024 </i> <p>The Immigration and Naturalisation Service has used automated processes for the first time to process residence permit applications by international students. Part of the work is no longer done by a staff member, but by a virtual assistant. It processes the applications quickly, carefully and 24 hours a day.</p> </div> </div> </div> <div class="row no-gutters"> <div class="col-12"> <div id="indsitewidealertmeldingen" class="block block-ind-custom"> <div class="no-gutters row"> <div class="col-12"> <div data-sitewide-alert data-sitewide-alert-type="notification"></div> </div> </div> </div> </div> </div> </div> </section> <section class="pane pane--default pane--elevated"> <div class="container px-0"> <div class="no-gutters row"> <div class="col-12 col-lg-9 px-0"> <section class="pane--wysiwyg pane--first pane pane--default" data-pane-type="wysiwyg"> <div class="container "> <div class="no-gutters row"> <div class="col-10"> <div class="pane__content"> <div class="paragraph--wysiwyg"> <p>Up to and including 31 July, this year the IND received about 17 thousand (17,187) applications for student residence permits by students from outside the EU/EEA. This is reasonably equivalent to the same period last year (17,870).</p> <h2>Peak time in applications processed faster</h2> <p>Imro Simmelink, IND manager of matters including studies, says: “It is logical that we receive almost all applications for student residence permits before the summer, i.e. before the start of the academic year in September. We previously dealt with that peak with about 15 temporary workers. This year a virtual assistant takes most of the work off our hands, under supervision by staff members. Training and assisting temporary workers is not necessary any more, which saves a lot of time for the experienced staff members. We started doing this in March and have already been able to handle about 13 thousand applications this way.”<br> </p> <p><img alt="studenten in een wachtrij voor afhalen pasje" data-entity-type="file" data-entity-uuid="8f4c8cb1-b85a-4d05-ad79-9bf073cf3f77" src="/sites/default/files/inline-images/studenten%20in%20een%20rij.jpg" width="6720" height="4480" loading="lazy"></p> <h2>Most applications come from China, India and Turkey </h2> <p>On average approximately one fourth of the international students come from outside Europe. Just as last year, the Chinese, Indian, American, Turkish and Indonesian nationalities are the five nationalities that appear most frequently among these students. Almost all applications are made for students of higher education. The university of applied sciences or academic university submits the application to the IND after it has already assessed itself whether the student meets the requirements. This manner of working enables the IND to grant almost all applications for residence for study purposes. </p> <h2>Three national award days </h2> <p>Just as in previous years the IND awards residence documents to the students during national award days, on 24 August, 14 September and 5 October in the exhibition and conference centre Royal Dutch Jaarbeurs in Utrecht. About 7 thousand residence permits can be awarded each day. In this way students can be certain that they will have their residence documents in time. IND staff members from the whole organisation help to make the central awards possible. </p> <p>Background information on the student residence permit at the IND: <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="ca43578d-dbca-460a-b643-21591e50ef09" href="/en/about-us/background-articles/international-students-and-the-ind" title="International students and the IND">International Students and the IND</a><br> </p> <div> <div class="field-media-image"> <div class="field-items"> <div class="field-item"> <img loading="lazy" src="/sites/default/files/styles/large/public/2024-05/medegefinancierd%20door%20de%20Europese%20Unie%20logo.jpg?itok=O2pBlKne" width="396" height="79" alt="Medegefinancierd door de Europese Unie"> </div> </div> </div> </div> <p> </p> </div> </div> </div> </div> </div> </section> </div> <div class="col-12 col-lg-3 pane--sidebar px-0"> </div> </div> </div> </section> <div class="container pb-5"> <div class="row no-gutters"> <div class="col-12 col-lg-8"> <div class="share-article"> <div class="share-article--taxonomies"> <b>Themes:</b> <ul> <li><a href="/en/news?f%5B0%5D=facets_news%3AEconomics">Economics</a></li> </ul> </div> <div class="share-article--socials"> <b>Share this article</b> <ul> <li> <a href="https://www.facebook.com/sharer.php?u=https://ind.nl/en/news/virtual-assistant-supports-the-processing-of-student-residence-permits" target="_blank" title="Share this article on Facebook"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--24 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#facebook"></use> </svg> <span class="visually-hidden">facebook</span> </a> </li> <li> <a href="https://www.linkedin.com/shareArticle?url=https://ind.nl/en/news/virtual-assistant-supports-the-processing-of-student-residence-permits" target="_blank" title="Share this article on Linkedin"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--24 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#linkedin"></use> </svg> <span class="visually-hidden">linkedin</span> </a> </li> <li> <a href="https://twitter.com/intent/tweet?url=https://ind.nl/en/news/virtual-assistant-supports-the-processing-of-student-residence-permits&via=https://ind.nl/en" target="_blank" title="Share this article on X"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--24 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#x"></use> </svg> <span class="visually-hidden">x</span> </a> </li> </ul> </div> </div> </div> </div> </div> </main> </div> </div> </div> <div class="views-element-container block block-views" id="views-block-latest-news-block-3-latest-news-related-items"> <div class="no-gutters row"> <div class="col-12"> <div> <section class="pane pane--primary-light pane--block_3_latest_news_related_items" data-pane-type=""> <div class="container "> <div class="no-gutters row"> <div class="col-12"> <h2 class="pane__title " tabindex="0">Related news</h2> <div class="pane__content"> <div class="row row--equalized gutters-xl"> <div class="article col-12 col-md-6 col-lg-4"> <div class="grid-container"> <article class="article"> <i class="article__date"> <time datetime="2025-01-29T08:41:38+01:00">29 January 2025</time> </i> <div class="article__body"> <h3 class="article__title"> <a href="/en/news/the-28-january-2025-edition-of-the-business-newsletter-is-online" class="article__link"> The 28 January 2025 edition of the Business Newsletter is online </a> </h3> <p class="article__description">The latest Business Newsletter is available for recognised sponsors and concerns employment.&nbsp;</p> </div> </article> </div> </div> <div class="article col-12 col-md-6 col-lg-4"> <div class="grid-container"> <article class="article"> <i class="article__date"> <time datetime="2025-01-23T14:45:56+01:00">23 January 2025</time> </i> <div class="article__body"> <h3 class="article__title"> <a href="/en/news/ind-annual-report-2024-more-penalties-because-of-more-legal-proceedings" class="article__link"> IND annual report 2024: more penalties because of more legal proceedings </a> </h3> <p class="article__description">Once again, the Immigration and Naturalisation Service (IND) got more work done in 2024 than in the year before. 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