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support using Vision Helpdesk’s top-notch customer service software tools:</p><p>help desk software, satellite help desk, service desk & live chat software</p></header></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-6 text-left" ><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><h3>A Customer Service Software is a set of tools that are used to provide customer support, manage IT resources and IT support.</h3><p>Vision Helpdesk’s: Help Desk, Multi-Company Help Desk, Service Desk & Live Chat Software tools help companies to manage their customer support and IT resources efficiently.</p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><a href="https://www.visionhelpdesk.com/free-trial" class="btn btn-danger btn-lg " target="_self">Signup for 30 Days Free Trial</a><a href="https://bit.ly/2rtjFg4" class="btn btn-success btn-lg " target="_blank">Book a Demo Now</a></div><div class="col-md-6 text-center" ><div class="wpb_video_widget wpb_content_element vc_clearfix vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-left" ><div class="wpb_wrapper"><div class="wpb_video_wrapper"><iframe data-lazyloaded="1" src="about:blank" title="Vision Helpdesk: Help Desk Software, Satellite Help Desk, ITSM Service Desk, and Live Chat Software." width="500" height="281" data-litespeed-src="https://www.youtube.com/embed/KcIbF8VrM-c?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></div></div></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-center" ><header class="section-header text-center underline"><h2 class="headline super hairline">Vision Helpdesk Products</h2><p>select appropriate customer service software product for your business</p></header><ul class="list-unstyled row box-list"><li class="col-md-3"><div class="box-round flat-shadow box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/help-desk-software" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/help-desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/help-desk-software" target="_self"> Help Desk Software </a></h3><p class="text-center"> Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone and Chat.</p></li><li class="col-md-3"><div class="box-round flat-shadow box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/satellite-help-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/satellite-desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/satellite-help-desk" target="_self"> Satellite Help Desk </a></h3><p class="text-center"> Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.</p></li><li class="col-md-3"><div class="box-round flat-shadow box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/service-desk" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgNjAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="600" height="600" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-600x600.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-600x600.png 600w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk-300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2015/01/ITIL-ITSM-Help-Desk.png 1000w" data-sizes="(max-width: 600px) 100vw, 600px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/service-desk" target="_self"> Service Desk </a></h3><p class="text-center"> Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management.</p></li><li class="col-md-3"><div class="box-round flat-shadow box-normal"><div class="box-dummy"></div><a class="box-inner" href="https://www.visionhelpdesk.com/products/live-chat-software" target="_self"><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMDAiIGhlaWdodD0iMzAwIiB2aWV3Qm94PSIwIDAgMzAwIDMwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" width="300" height="300" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300.png" class="img-circle wp-post-image" alt="Vision Helpdesk Features" loading="lazy" data-animation="bounce" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-150x150.png 150w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-24x24.png 24w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-48x48.png 48w, https://www.visionhelpdesk.com/wp-content/uploads/2021/06/livechat_300x300-96x96.png 96w" data-sizes="(max-width: 300px) 100vw, 300px" /></a></div><h3 class="text-center"> <a href="https://www.visionhelpdesk.com/products/live-chat-software" target="_self"> Live Chat Software </a></h3><p class="text-center"> A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.</p></li></ul> <a href="https://www.visionhelpdesk.com/compare-features" class="btn btn-link btn-lg " target="_self">Help Desk Software vs Satellite Help Desk vs Service Desk Software</a></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-4 text-right" ><a href="https://www.visionhelpdesk.com/features" class="btn btn-info btn-lg " target="_self">Take a Tour</a></div><div class="col-md-4 text-center" ><a href="https://bit.ly/2rtjFg4" class="btn btn-success btn-lg " target="_blank">Book a Demo</a></div><div class="col-md-4 text-left" ><a href="https://www.visionhelpdesk.com/free-trial" class="btn btn-danger btn-lg " target="_self">Free 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</svg></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><header class="section-header text-center underline"><h2 class="headline super hairline">Trusted by 20,000+ Companies</h2><p>join the list of awesome customers by using our secure & reliable tools</p></header></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><div id="flexslider-27" class="flexslider feature-slider" data-flex-itemwidth=188px data-flex-animation="slide" data-flex-controlsalign="center" data-flex-controlsposition="outside" data-flex-directions="hide" data-flex-directions-type="simple" data-flex-speed="7000" 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data-src="https://goodfirms.s3.amazonaws.com/badges/color-badge/profile-reviews.svg" alt="GoodFirms - Vision Helpdesk Reviews" /></a></p></div><div class="col-md-2-4 text-center" ><p></p><div class="sf-root" style="width: 125px;" data-id="2951428" data-badge="heart-badge-white" data-variant-id="sf"><a href="https://sourceforge.net/software/product/Vision-Helpdesk/" target="_blank" rel="nofollow noopener noreferrer">Vision Helpdesk Reviews</a></div><p><br /></p></div></div></div></section><section class="section swatch-blue-white section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-3 text-center" ></div><div class="col-md-3 text-center" ><p><a href="https://www.softwareworld.co/top-customer-service-software/" target="_blank" rel="nofollow noopener noreferrer"><img data-lazyloaded="1" 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class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><div class="carousel slide" id="news28"><ol class="carousel-indicators"><li data-target="#news28" data-slide-to="0" class="active"></li></ol><div class="carousel-inner"><div class="item active"><div class="row"><div class="col-md-4"><div class="grid-post swatch-white-red"><article id="post-9829" class="post-showinfo post-9829 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="Permalink to 4 Service Desk Trends To Know In 2024" rel="bookmark"> 4 Service Desk Trends To Know In 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> October 14, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6341 size-full" title="Service Desk Trends" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg" alt="Service Desk Trends" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><h2 style="text-align: center;">4 Service Desk Trends To Know In 2024</h2><p>The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models.</p> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">4 Service Desk Trends To Know In 2024</span><time class="entry-date updated" datetime="2024-10-14T10:48:03+00:00">10.14.2024</time></span></article></div></div><div class="col-md-4"><div class="grid-post swatch-white-red"><article id="post-9820" class="post-showinfo post-9820 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="Permalink to The Benefits of IT Customer Service Software" rel="bookmark"> The Benefits of IT Customer Service Software </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> July 9, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6237 size-full" title="Customer Support Tools" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg" alt="IT Customer Service Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>If your business has not adopted IT customer service software, doing so should be a priority as part of your digital transformation.</p> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">The Benefits of IT Customer Service Software</span><time class="entry-date updated" datetime="2024-07-09T11:47:26+00:00">07.09.2024</time></span></article></div></div><div class="col-md-4"><div class="grid-post swatch-white-red"><article id="post-9816" class="post-showinfo post-9816 post type-post status-publish format-standard hentry category-compare-help-desk-software"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Permalink to Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools" rel="bookmark"> Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> June 17, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6453 size-full" title="Customer Support Tools" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/11/customer-care.jpg" alt="Customer Support Tools" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/11/customer-care.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/11/customer-care-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/11/customer-care-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Exceptional customer support is no longer a differentiator; it’s a necessity. <a href="https://www.visionhelpdesk.com/">Vision Helpdesk</a>, a leading provider of <a href="https://www.visionhelpdesk.com/guide-to-the-best-help-desk-software-2024.html">customer support tools</a>, understands this and is dedicated to helping businesses streamline their customer service operations.</p> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/compare-help-desk-software" rel="tag">Compare Help Desk Software</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</span><time class="entry-date updated" datetime="2024-06-17T09:42:18+00:00">06.17.2024</time></span></article></div></div></div></div></div></div></div></div></div></section> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Home</span><time class="entry-date updated" datetime="2016-12-19T12:27:54+00:00">12.19.2016</time></span></article><footer id="footer" role="contentinfo"><section class="section swatch-black-white section-normal has-top"><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="container"><div class="row"><div class="col-md-3"><div id="nav_menu-2" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Terms & Policies</h3><div class="menu-vision-helpdesk-policies-container"><ul id="menu-vision-helpdesk-policies" class="menu"><li id="menu-item-6586" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6586"><a 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menu-item-object-page menu-item-6889"><a href="https://www.visionhelpdesk.com/pinkverify-certified">PinkVERIFY™ Certified</a></li></ul></li><li id="menu-item-6587" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6587"><a href="https://www.visionhelpdesk.com/terms-and-conditions">EULA & Terms of Services</a></li><li id="menu-item-6583" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6583"><a href="https://www.visionhelpdesk.com/gdpr">GDPR & EU Data Protection</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-4" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Help Desk Features</h3><div class="menu-top-help-desk-features-container"><ul id="menu-top-help-desk-features" class="menu"><li id="menu-item-1733" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1733"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-ticketing">Ticketing Help Desk</a></li><li 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href="https://www.visionhelpdesk.com/help-desk-features/task-management">Task Management</a></li><li id="menu-item-1729" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1729"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-knowledge-base">Knowledgebase & Forums</a></li><li id="menu-item-1723" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1723"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-automation">Help Desk Automation</a></li><li id="menu-item-1731" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1731"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-sla-management">SLA Rules and Ticket Escalation</a></li><li id="menu-item-1725" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1725"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-time-tracking">Help Desk Time Tracking</a></li><li id="menu-item-1727" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1727"><a href="https://www.visionhelpdesk.com/help-desk-features/multi-language-help-desk">Multi Language Help Desk</a></li><li id="menu-item-1721" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1721"><a href="https://www.visionhelpdesk.com/help-desk-features/customer-support-survey">Customer Support Survey</a></li><li id="menu-item-1730" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1730"><a href="https://www.visionhelpdesk.com/help-desk-features/self-service-customer-portal">Self Service Customer Portal</a></li><li id="menu-item-1728" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1728"><a href="https://www.visionhelpdesk.com/help-desk-features/secure-help-desk">Secure Help Desk</a></li><li id="menu-item-1724" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1724"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-reports-analytics">Help Desk Reporting</a></li><li id="menu-item-1737" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1737"><a href="https://www.visionhelpdesk.com/apps">Apps and Integrations</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-7" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Service Desk Features</h3><div class="menu-service-desk-features-container"><ul id="menu-service-desk-features" class="menu"><li id="menu-item-1707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1707"><a href="https://www.visionhelpdesk.com/service-desk-features/asset-management">IT Asset Management</a></li><li id="menu-item-1706" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1706"><a href="https://www.visionhelpdesk.com/service-desk-features/incident-management">Incident Management</a></li><li id="menu-item-1705" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1705"><a href="https://www.visionhelpdesk.com/service-desk-features/problem-management">Problem Management</a></li><li id="menu-item-1704" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1704"><a href="https://www.visionhelpdesk.com/service-desk-features/change-management">Change Management</a></li><li id="menu-item-1703" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1703"><a href="https://www.visionhelpdesk.com/service-desk-features/release-management">Release Management</a></li><li id="menu-item-1702" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1702"><a href="https://www.visionhelpdesk.com/service-desk-features/knowledgebase-management">Knowledgebase Management</a></li><li id="menu-item-1777" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1777"><a href="https://www.visionhelpdesk.com/service-desk-features/supplier-management">Supplier Management</a></li><li id="menu-item-1780" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1780"><a href="https://www.visionhelpdesk.com/service-desk-features/configuration-management-database-cmdb">Configuration Management Database (CMDB)</a></li><li id="menu-item-1781" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1781"><a href="https://www.visionhelpdesk.com/service-desk-features/service-catalog-management">IT Service Catalog Management</a></li><li id="menu-item-1778" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1778"><a href="https://www.visionhelpdesk.com/service-desk-features/product-catalog">Product Catalog</a></li><li id="menu-item-1779" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1779"><a href="https://www.visionhelpdesk.com/service-desk-features/contract-management">Contract Management</a></li><li id="menu-item-1788" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1788"><a href="https://www.visionhelpdesk.com/service-desk-features/financial-management">IT Service Financial Management</a></li></ul></div></div></div><div class="col-md-3"><div id="recent-posts-3" class="sidebar-widget widget_recent_entries"><h3 class="sidebar-header">News and Updates</h3><ul><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="4 Service Desk Trends To Know In 2024">4 Service Desk Trends To Know In 2024</a> <small> 14 October 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="The Benefits of IT Customer Service Software">The Benefits of IT Customer Service Software</a> <small> 09 July 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> <small> 17 June 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html" title="Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> <small> 05 April 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" title="The Top Live Chat Software Trends to Expect in 2024">The Top Live Chat Software Trends to Expect in 2024</a> <small> 13 February 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="What the Best Service Desk Will Look Like in 2024">What the Best Service Desk Will Look Like in 2024</a> <small> 17 January 2024 </small></li></ul></div></div></div></div></section><section class="section swatch-black-white section-tiny "><div class="container"><div class="row"><div class="col-md-12 text-center"><div id="swatch_social-2" class="sidebar-widget widget_swatch_social"><ul class="unstyled inline small-screen-center social-icons social-background social-normal"><li><a target="_blank" data-iconcolor="#3b5998" href="https://www.facebook.com/VisionHelpdesk"><i class="fa fa-facebook"></i></a></li><li><a target="_blank" data-iconcolor="#00acee" href="https://twitter.com/visionhelpdesk"><i class="fa fa-twitter"></i></a></li><li><a target="_blank" data-iconcolor="#E45135" 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