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text-default" ><h2 class="text-center super hairline bordered-header">Exclusive & Non-Exclusive Partners Program</h2><p class="p1">Vision Helpdesk’s Partners Program allows you to resell Customer Service Software products to the global market and earn high commissions.</p><p class="p1"><strong>Our partner’s program is simple and it offers 2 types of partnership options.</strong></p><h3 class="p1"><span class="s1"><b>Non-Exclusive Partner</b></span></h3><p class="p1"><span class="s1">An Entity which fulfils the conditions listed below can become Non-Exclusive partner.</span></p><ul><li><span class="s1">have a registered company and office in the country of registration.</span></li><li><span class="s1">must have a registered website and company e-mail id, and </span></li><li><span class="s1">have a minimum 6 months prior experience in selling a SaaS software product in the country of registration.</span></li></ul><h3><span class="s1"><b>Exclusive Partner</b></span></h3><p><span class="s1">An Entity satisfying any of the below criteria can become Exclusive partner – </span></p><ul><li><span class="s1">A Non-Exclusive partner who has completed 6 months and sold to at least to 3 customers would be eligible for applying for Exclusive partnership program for Specific region.</span></li><li><span class="s1">Or they have experience of selling similar Customer Service Tools for Minimum 2 years and also have sufficient staff to manage operations and willing to actively promote our products. </span></li></ul><p class="p2"><strong><span class="s1">Note: There cannot be more than one exclusive partner in the same region. The right of allocating the region to an exclusive partner would solely be with Vision Helpdesk.</span></strong></p><p class="p2"><span class="s1">Following chart shows the differences & benefits of Non-Exclusive and Exclusive Partnership.</span></p><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div><table class="table-compare-feature"><tbody><tr><th>Benefits</th><th>Non-Exclusive Partner</th><th>Exclusive Partner</th></tr><tr><td>Documentation & Video Tutorials in English</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Software Pre-Sales Demo Training</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Software Installation / Configuration Training</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Free Demo Account</td><td>4 Agents License valid for 1 year</td><td>10 Agents License valid for partnership term.</td></tr><tr><td>Dedicated Partner Manager</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Sales Goals & Monthly Reporting</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Passing Leads To Partners for their region</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>End User Software Presentation / Demo</td><td>Optional</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>First Level Support to End Users / Customers</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Discount on Product Licensing</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Discount on Paid Customization by our Team</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Discount on Branding Removal</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Discount on Software and Support Updates (AMC for On-Premises License)</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Product Marketing</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Product Localisation</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Partner Directory Listing & Vision Helpdesk Partners Logo</td><td><i class="vh vh-cross text-danger" aria-hidden="true"></i> <span class="sr-only">No</span></td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr><tr><td>Getting Customer Reviews</td><td>Optional</td><td><i class="vh vh-check text-success" aria-hidden="true"></i> <span class="sr-only">Yes</span></td></tr></tbody></table></div></div></div></section><section class="section swatch-red-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><header class="section-header text-center no-underline"><h1 class="headline super hairline">Talk To Partner's Manager</h1><p>Book a session with us to understand how our partners program work.</p></header><div class="row vertical-top"><div class="col-md-12 text-center" ><a href="https://calendly.com/visionhelpdesk/partners" class="btn btn-success btn-lg " target="_self">BOOK A SESSION</a></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="text-center super hairline bordered-header">Frequently Asked Questions</h2><div class="panel-group " id="accordion_673d1031aa93b"><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aaa17">Who can join the partners program?</a></div><div class="panel-collapse collapse" id="group673d1031aaa17"><div class="panel-body"><p><p class="p1">Our partner’s program is simple and it offers 2 types of partnership options.</p><p class="p1"><span class="s1"><b>Non-Exclusive Partner </b>– An Entity which fulfils the conditions listed below can become Non-Exclusive partner.</span></p><ul><li><span class="s1">have a registered company and office in the country of registration.</span></li><li><span class="s1">must have a registered website and company e-mail id, and</span></li><li><span class="s1">have a minimum 6 months prior experience in selling a SaaS software product in the country of registration.</span></li></ul><p><span class="s1"><b>Exclusive Partner </b>– An Entity satisfying any of the below criteria can become Exclusive partner –</span></p><ul><li><span class="s1">A Non-Exclusive partner who has completed 6 months and sold to at least to 3 customers would be eligible for applying for Exclusive partnership program for Specific region.</span></li><li><span class="s1">Or they have experience of selling similar Customer Service Tools for Minimum 2 years and also have sufficient staff to manage operations and willing to actively promote our products.</span></li></ul></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aaaba">How to register for partners program?</a></div><div class="panel-collapse collapse in" id="group673d1031aaaba"><div class="panel-body"><p><p><a href="https://calendly.com/visionhelpdesk/partners">Book a session</a> with us and also send email to partners@visionhelpdesk.com along with below details –</p><ul class="ul1"><li class="li1">Your company name & address</li><li class="li1">Company website URL</li><li class="li1">Brief company description</li><li class="li1">Anything that tells about your expertize in selling Customer Service Tools or similar tools. (like your clientele, years of experience, your team size etc)</li><li class="li1">You wish to apply for non-exclusive or exclusive partnership and for which region?</li></ul><p>Our partner’s manager will get in touch with you and take it further.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aaafd">Is there any fee involved to become partner?</a></div><div class="panel-collapse collapse" id="group673d1031aaafd"><div class="panel-body"><p><p>No, There is absolutely no fee involved in order to register as a partner with Vision Helpdesk.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aab25">In order to become partner do we have to sign some agreement?</a></div><div class="panel-collapse collapse" id="group673d1031aab25"><div class="panel-body"><p><p style="text-align: justify;">Yes, for both non-exclusive and exclusive partners they have to sign a partnership agreement with Vision Helpdesk.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aab6f">I am a consultant and does not have a registered business - Can I still become partner?</a></div><div class="panel-collapse collapse" id="group673d1031aab6f"><div class="panel-body"><p><p>No, you cannot register as a partner – For both non-exclusive and exclusive partnership, we require the partner should have a registered business and other criteria mentioned as above. You can act as a referrer – please contact us at sales@visionhelpdesk.com to check for referrer commission details.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aab95">In case of Exclusive partner what does region means?</a></div><div class="panel-collapse collapse" id="group673d1031aab95"><div class="panel-body"><p><p>Exclusive partners are allocated a certain region or geographical area where they operate their registered business. A region can be a single country, state or group of states. Depending on partners expertise and their business reach the exclusive selling rights will be allocated to the partner. The region allocation is solely decided by Vision Helpdesk Team.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aabb9">Can there be more than one exclusive partners in same region?</a></div><div class="panel-collapse collapse" id="group673d1031aabb9"><div class="panel-body"><p><p>No, there cannot be more than one exclusive partners in the same region.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aabd9">Does Vision Helpdesk Team offer training to partners?</a></div><div class="panel-collapse collapse" id="group673d1031aabd9"><div class="panel-body"><p><p>Yes, we offer product training using webinars, video tutorials and software documentation in English.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aabf9">What percentage of commission Vision Helpdesk offer to partners?</a></div><div class="panel-collapse collapse" id="group673d1031aabf9"><div class="panel-body"><p><p>Please contact us at partners@visionhelpdesk.com along with your partnership proposal and a brief description of your business. Our partner’s manager will be happy to share the discount details and other criteria for both non-exclusive and exclusive partners.</p></p></div></div></div><div class="panel panel-default"><div class="panel-heading"><a class="accordion-toggle collapsed" data-parent="#accordion_673d1031aa93b" data-toggle="collapse" href="#group673d1031aac1a">Who manages the end customer billing for partners?</a></div><div class="panel-collapse collapse" id="group673d1031aac1a"><div class="panel-body"><p><p class="p1"><span class="s1">For <strong>Exclusive Partner</strong> the end user billing has to be managed by the partner themselves. The partner will purchase the license or services from Vision Helpdesk at a discounted rate and bill the End User with final price plus taxes which may or may not apply in your country. </span></p><p class="p1"><span class="s1">For, <strong>Non-Exclusive Partner</strong>, The partner has an option to bill the End User same as Exclusive Partner. If for some reason the partner does not want to manage End User billing then they can have the End User sign-up directly with Vision Helpdesk and we will pay the commission to the partner by Bank Wire Transfer. While transferring the commission amount to Partner the bank transfer fee would be borne by the Partner. The minimum accumulated commission amount to receive a payout would be $200 USD.</span></p></p></div></div></div></div></div></div></div></section> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Partners</span><time class="entry-date updated" datetime="2019-05-14T09:19:22+00:00">05.14.2019</time></span></article><footer id="footer" role="contentinfo"><section class="section swatch-black-white section-normal has-top"><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 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