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IA para el servicio al cliente - Zendesk

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IA</span></span></a><div class="sc-7e803921-2 fWGmOL"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Funciones</p><ul><li><a href="/service/ai/ai-agents/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M2.7 0c.2 0 .4.1.5.4l.3.9c0 .2.1.3.3.4.1.1.3.2.4.3l.8.3c.2 0 .4.3.4.5s-.1.4-.4.5l-.8.3c-.2 0-.3.1-.4.3-.1.1-.2.3-.3.4l-.3.8c0 .2-.3.4-.5.4s-.4-.1-.5-.4l-.3-.8c0-.2-.1-.3-.3-.4-.1-.1-.3-.2-.4-.3l-.8-.3c-.2-.2-.4-.4-.4-.6s.1-.4.4-.5l.8-.3c.2 0 .3-.1.4-.3.1-.1.2-.3.3-.4l.3-.8c0-.2.2-.4.5-.4" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M10.8 4.1c-.5-.2-.9-.3-1.4-.3s-1 .1-1.4.3c-.5.2-.9.5-1.2.8l-.1.1c-.1-.5-.4-.9-.8-1.1.4-.5 1-.8 1.6-1.1s1.3-.4 2-.4 1.3.1 2 .4c.6.3 1.2.6 1.7 1.1S14 5 14.3 5.6c.2.4.3.9.3 1.3 1 .1 1.7 1 1.7 2v1.3c0 1.1-.9 2-1.9 2-.3 1.2-1 2-1.7 2.4-.4.2-.8.3-1.1.4h-.4c-.2.5-.7.8-1.2.8s-1.3-.6-1.3-1.3.6-1.3 1.3-1.3.8.2 1.1.6h.2c.2 0 .4-.1.7-.3s.7-.5 1-1.2c-.4 0-.7-.3-.7-.7v-4c0-.4.3-.7.7-.7h.3c0-.3-.1-.5-.2-.8-.2-.5-.4-.9-.8-1.2-.3-.4-.8-.6-1.2-.8Z" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M5.3 5.4 5.8 7c.2.7.8 1.3 1.5 1.5l1.6.5c.6.2.6 1 0 1.2-.2 0-.4.1-.6.2-.7.2-1.5.5-1.9.9s-.7 1.3-.9 1.9c0 .2-.1.4-.2.6 0 .3-.3.4-.6.4s-.5-.2-.6-.4l-.5-1.6c-.2-.7-.8-1.3-1.5-1.5l-1.6-.5c-.3 0-.5-.3-.5-.5s.2-.5.4-.6c.2 0 .3-.1.5-.2C2 8.6 3.2 8.2 3.5 7L4 5.4c.1-.4.6-.5.9-.4.1 0 .3.2.3.4Z" class="ai-agent--filled_svg__st0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Agentes IA</span></span></a></li><li><a href="/service/ai/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24"><path fill="currentColor" d="M10.887.905c-.05-.222-.366-.222-.417 0l-.207.896a1.71 1.71 0 0 1-1.157 1.25l-.777.244c-.2.063-.2.346 0 .41l.777.243c.58.182 1.02.658 1.157 1.25l.207.897c.05.222.366.222.417 0l.207-.897a1.71 1.71 0 0 1 1.157-1.25l.777-.244c.2-.063.2-.346 0-.409l-.777-.244a1.71 1.71 0 0 1-1.157-1.25z"></path><path fill="currentColor" d="M17.187 3 21 6.813l-3.869 3.869-3.813-3.813-1.414 1.414 3.813 3.813L4.603 23.21A2.696 2.696 0 1 1 .79 19.397z"></path><path fill="currentColor" d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.14 2.14 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.14 2.14 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.14 2.14 0 0 0 1.455-1.557z"></path><path fill="currentColor" d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">IA y automatización</span></span></a></li><li><a href="/service/messaging/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5.5 1a5.5 5.5 0 1 0 0 11h3.05L13 15.842V11.4A5.5 5.5 0 0 0 10.5 1z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Mensajería y chat en vivo</span></span></a></li><li><a href="/service/help-center/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M0 0h12v13.5c0 .563.186 1.082.5 1.5h-10A2.5 2.5 0 0 1 0 12.5zm6 4a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3"></path><path fill="currentColor" d="M13 8h3v5.5a1.5 1.5 0 0 1-3 0z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Centro de ayuda</span></span></a></li><li><a href="/service/voice/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M8.042 4.16 3.739.165l-.62.55C1.06 2.546.259 5.546 1.832 7.95A22 22 0 0 0 4.66 11.45a26 26 0 0 0 2.91 2.501c2.417 1.784 5.59 1.158 7.667-.846l.733-.707-4.02-4.33-2.321 2.321-3.908-3.908z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Voz</span></span></a></li><li><a href="/service/quality-assurance/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M6.326.813a2.133 2.133 0 0 1 3.348 0c.284.359.756.512 1.196.388A2.133 2.133 0 0 1 13.58 3.17c.018.458.31.859.74 1.018a2.133 2.133 0 0 1 1.034 3.184c-.254.38-.254.877 0 1.258a2.133 2.133 0 0 1-1.035 3.184c-.43.159-.72.56-.74 1.017A2.133 2.133 0 0 1 10.87 14.8c-.44-.124-.912.029-1.196.388a2.133 2.133 0 0 1-3.348 0A1.13 1.13 0 0 0 5.13 14.8 2.133 2.133 0 0 1 2.42 12.83a1.13 1.13 0 0 0-.74-1.017A2.133 2.133 0 0 1 .648 8.63c.254-.381.254-.877 0-1.258a2.133 2.133 0 0 1 1.035-3.184c.43-.159.72-.56.74-1.018A2.133 2.133 0 0 1 5.13 1.201c.44.124.912-.03 1.196-.388m4.554 6.012a.5.5 0 1 0-.76-.65l-2.648 3.09-1.368-1.369a.5.5 0 1 0-.708.707l2.132 2.132z" clip-rule="evenodd"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Control de calidad</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5 5V3a3 3 0 0 1 6 0v2h4v8.5a2.5 2.5 0 0 1-2.5 2.5h-9A2.5 2.5 0 0 1 1 13.5V5zm1-2v2h4V3a2 2 0 1 0-4 0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Privacidad y protección de datos</span></span></a></li><li><a href="/service/workforce-management/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M8 0a2.5 2.5 0 0 0-1.718 4.317A4.3 4.3 0 0 0 4.234 6.01Q4.366 6 4.5 6a3.5 3.5 0 0 1 3.465 3h.07a3.5 3.5 0 0 1 3.733-2.99 4.3 4.3 0 0 0-2.049-1.695A2.5 2.5 0 0 0 8 0"></path><path fill="currentColor" d="M12.289 7.127a2.5 2.5 0 0 0-2.506 4.19 4.3 4.3 0 0 0-1.867 1.432A4.63 4.63 0 0 0 7.028 15l-.002.013A5 5 0 0 0 7 15.5v.5h9v-.5c0-1.733-1.01-3.487-2.78-4.185a2.501 2.501 0 0 0-.93-4.188"></path><path fill="currentColor" d="M6.95 9a2.5 2.5 0 1 0-4.168 2.317C1.012 12.016 0 13.767 0 15.5v.5h6v-.5c0-1.27.448-2.56 1.289-3.572a4.3 4.3 0 0 0-1.07-.613A2.49 2.49 0 0 0 6.95 9"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Gestión de la plantilla</span></span></a></li></ul></div><div><hr width="100" style="margin-bottom:16px" class="Dividerstyle__DividerRoot-sc-36mrmp-0 kYtlvq"/><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Mejora tus flujos de trabajo</p><ul><li><a href="/employee-service/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Zendesk para el servicio al empleado<span color="matcha" class="Stickerstyle__StickerRoot-sc-d3lx3m-0 icTpdl sc-7e803921-7 EwsBF"><span class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Destacado</span></span></span></span></a></li><li><a href="/platform/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">La plataforma de Zendesk</span></span></a></li><li><a href="/marketplace/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Integraciones</span></span></a></li></ul></div></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R3opn6:--trigger:2" role="button" tabindex="0" aria-controls=":R3opn6:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH"> 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data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div class="sc-7e803921-3 izjqPc"><div class="sc-7e803921-2 jwnKie"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Business</p><ul><li><a href="/enterprise/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Grandes empresas</span></span></a></li><li><a href="/smb/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Pequeña empresa</span></span></a></li><li><a href="/startups/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Startups</span></span></a></li></ul></div><div class="sc-7e803921-2 cmxKLD"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Sectores</p><ul><li><a href="/retail/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" 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StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M2.7 0c.2 0 .4.1.5.4l.3.9c0 .2.1.3.3.4.1.1.3.2.4.3l.8.3c.2 0 .4.3.4.5s-.1.4-.4.5l-.8.3c-.2 0-.3.1-.4.3-.1.1-.2.3-.3.4l-.3.8c0 .2-.3.4-.5.4s-.4-.1-.5-.4l-.3-.8c0-.2-.1-.3-.3-.4-.1-.1-.3-.2-.4-.3l-.8-.3c-.2-.2-.4-.4-.4-.6s.1-.4.4-.5l.8-.3c.2 0 .3-.1.4-.3.1-.1.2-.3.3-.4l.3-.8c0-.2.2-.4.5-.4" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M10.8 4.1c-.5-.2-.9-.3-1.4-.3s-1 .1-1.4.3c-.5.2-.9.5-1.2.8l-.1.1c-.1-.5-.4-.9-.8-1.1.4-.5 1-.8 1.6-1.1s1.3-.4 2-.4 1.3.1 2 .4c.6.3 1.2.6 1.7 1.1S14 5 14.3 5.6c.2.4.3.9.3 1.3 1 .1 1.7 1 1.7 2v1.3c0 1.1-.9 2-1.9 2-.3 1.2-1 2-1.7 2.4-.4.2-.8.3-1.1.4h-.4c-.2.5-.7.8-1.2.8s-1.3-.6-1.3-1.3.6-1.3 1.3-1.3.8.2 1.1.6h.2c.2 0 .4-.1.7-.3s.7-.5 1-1.2c-.4 0-.7-.3-.7-.7v-4c0-.4.3-.7.7-.7h.3c0-.3-.1-.5-.2-.8-.2-.5-.4-.9-.8-1.2-.3-.4-.8-.6-1.2-.8Z" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M5.3 5.4 5.8 7c.2.7.8 1.3 1.5 1.5l1.6.5c.6.2.6 1 0 1.2-.2 0-.4.1-.6.2-.7.2-1.5.5-1.9.9s-.7 1.3-.9 1.9c0 .2-.1.4-.2.6 0 .3-.3.4-.6.4s-.5-.2-.6-.4l-.5-1.6c-.2-.7-.8-1.3-1.5-1.5l-1.6-.5c-.3 0-.5-.3-.5-.5s.2-.5.4-.6c.2 0 .3-.1.5-.2C2 8.6 3.2 8.2 3.5 7L4 5.4c.1-.4.6-.5.9-.4.1 0 .3.2.3.4Z" class="ai-agent--filled_svg__st0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Agentes IA</span></span></a></li><li><a href="/service/ai/" data-interaction-type="link-block" role="link" aria-label="IA y automatización" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" 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fill="currentColor" d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">IA y automatización</span></span></a></li><li><a href="/service/messaging/" data-interaction-type="link-block" role="link" aria-label="Mensajería y chat en vivo" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5.5 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data-interaction-type="link-block" role="link" aria-label="Control de calidad" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M6.326.813a2.133 2.133 0 0 1 3.348 0c.284.359.756.512 1.196.388A2.133 2.133 0 0 1 13.58 3.17c.018.458.31.859.74 1.018a2.133 2.133 0 0 1 1.034 3.184c-.254.38-.254.877 0 1.258a2.133 2.133 0 0 1-1.035 3.184c-.43.159-.72.56-.74 1.017A2.133 2.133 0 0 1 10.87 14.8c-.44-.124-.912.029-1.196.388a2.133 2.133 0 0 1-3.348 0A1.13 1.13 0 0 0 5.13 14.8 2.133 2.133 0 0 1 2.42 12.83a1.13 1.13 0 0 0-.74-1.017A2.133 2.133 0 0 1 .648 8.63c.254-.381.254-.877 0-1.258a2.133 2.133 0 0 1 1.035-3.184c.43-.159.72-.56.74-1.018A2.133 2.133 0 0 1 5.13 1.201c.44.124.912-.03 1.196-.388m4.554 6.012a.5.5 0 1 0-.76-.65l-2.648 3.09-1.368-1.369a.5.5 0 1 0-.708.707l2.132 2.132z" clip-rule="evenodd"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Control de calidad</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" role="link" aria-label="Privacidad y protección de datos" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5 5V3a3 3 0 0 1 6 0v2h4v8.5a2.5 2.5 0 0 1-2.5 2.5h-9A2.5 2.5 0 0 1 1 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4.3 0 0 0-1.867 1.432A4.63 4.63 0 0 0 7.028 15l-.002.013A5 5 0 0 0 7 15.5v.5h9v-.5c0-1.733-1.01-3.487-2.78-4.185a2.501 2.501 0 0 0-.93-4.188"></path><path fill="currentColor" d="M6.95 9a2.5 2.5 0 1 0-4.168 2.317C1.012 12.016 0 13.767 0 15.5v.5h6v-.5c0-1.27.448-2.56 1.289-3.572a4.3 4.3 0 0 0-1.07-.613A2.49 2.49 0 0 0 6.95 9"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Gestión de la plantilla</span></span></a></li></ul></div></div><div class="sc-7e803921-4 cbJyOB"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-7e803921-0 BVhe">Mejora tus flujos de trabajo</p><hr width="100" style="margin:8px 0" class="Dividerstyle__DividerRoot-sc-36mrmp-0 kYtlvq"/><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a href="/employee-service/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa 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Empieza desde el primer día sin necesidad de formación.</p> </div><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a data-interaction-type="buttonundefined-primary" id="button-3a22885adb" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gfdqVh Buttonstyle__ButtonRoot-sc-yyucvh-2 jWKPZz" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span id="button-3a22885adb" class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Contactar con Ventas</span></span></a><div id="button-9538427206" class="VideoLinkstyle__VideoLinkRoot-sc-n9e5hs-0 hlkjJD"></div></div></div><div class="StyledCol-sc-inuw62-0 dguKjX Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span 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llxFTX">Cómo funciona la IA de Zendesk</h2><h2 id="title-ad95e7bc66" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Inteligencia incorporada en todas las interacciones</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div id="grid-1907869395" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div id="card-1128213252" class="Cardstyle__CardRoot-sc-12jokda-1 hpuxSB"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-740e08f6a1" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-740e08f6a1" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Icon_Resolve64?$CardsIllustration$"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Deja que la automatización desempeñe un papel más importante</h2><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Tener demasiados clientes es positivo. Automatiza más del 80 % de las interacciones con agentes de IA y resuélvelas con facilidad.</p></div></div><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div id="card-1219222583" class="Cardstyle__CardRoot-sc-12jokda-1 hpuxSB"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-792d6c6d69" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-792d6c6d69" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Icon_AgentPower64?$CardsIllustration$"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Da más poder a los agentes</h2><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Aumenta la productividad del equipo en un 20 % con un copiloto de agentes proactivo integrado en sus flujos de trabajo. Tus agentes obtienen la información del cliente completa y le recomiendan los siguientes pasos para ofrecer un servicio consistente.</p></div></div><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div id="card-577728776" class="Cardstyle__CardRoot-sc-12jokda-1 hpuxSB"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-4ab5ae1862" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-4ab5ae1862" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Icon_AI64?$CardsIllustration$"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Opera a gran escala</h2><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Agiliza los flujos de trabajo, reduce la carga de trabajo de los agentes y aumenta la eficiencia operativa en más de un 15 % con una visibilidad completa.</p></div></div></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-c8e5bfb5ad" class="sc-eaacb07a-10 jQNrxh"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 caSCYr Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iscjyF Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn kpGWCr" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-eaacb07a-4 llxFTX">Agentes IA</h2><h2 id="title-0c6e9eb60c" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Automatiza más del 80 % de tus interacciones</h2><div id="text-2df8d7ff2f" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Los agentes de IA de Zendesk resuelven problemas complejos de forma autónoma, sea cual sea el canal que elijan tus clientes. Ofrece resoluciones instantáneas las 24 horas del día, los 7 días de la semana, deleitando tanto a los clientes como a los empleados y reduciendo los costes a escala.</p> </div><div id="linkgroup-1157951116" class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cKJYvn"><a href="/emea/es_es/service/ai-agents" data-interaction-type="buttonundefined-primary" id="button-e8936e5167" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gfdqVh Buttonstyle__ButtonRoot-sc-yyucvh-2 jWKPZz" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span id="button-e8936e5167" class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Descubre los agentes de IA</span></span></a></div></div><div class="StyledCol-sc-inuw62-0 dguKjX Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-187859be44" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-187859be44" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_2-1__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-ab97accdf7" class="sc-eaacb07a-10 fHwXdu"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iLYKRS Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jbnwht Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-eaacb07a-4 llxFTX">Agent Copilot</h2><h2 id="title-51341a1bf8" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Consigue que todos los agentes rindan al máximo</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><section data-nmw-id="global.AccordionMedia" class="sc-eaacb07a-10 eeKctl sc-ceec712a-1 gRaSNj"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 bWtGVF Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ekVxZi Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-ceec712a-0 hZmFgp active"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-385d23ce72" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-385d23ce72" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_1__es_es?fmt=webp-alpha"/></noscript></span></span></div><div class="sc-ceec712a-0 hZmFgp"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-a73c8fb18d" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-a73c8fb18d" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_2-1__es_es?fmt=webp-alpha"/></noscript></span></span></div><div class="sc-ceec712a-0 hZmFgp"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-8e135dfe87" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-8e135dfe87" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_3__es_es?fmt=webp-alpha"/></noscript></span></span></div><div class="sc-ceec712a-0 hZmFgp"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-a383d70d10" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-a383d70d10" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_4__es_es?fmt=webp-alpha"/></noscript></span></span></div></div><div class="StyledCol-sc-inuw62-0 hSNlev Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-1baakjb-1 jCbaFI" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 fhlBgv" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lki76:--trigger:0" role="button" tabindex="0" aria-controls=":R2lki76:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Deja que tu copiloto pase a la acción</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 iWukHM"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":R2lki76:--panel:0" aria-hidden="false" aria-labelledby=":R2lki76:--trigger:0" class="StyledPanel-sc-1piryze-0 ktrbNb Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-3f714a00e0" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">El agente copiloto de Zendesk pasa a la acción. Este asistente proactivo mejora la productividad proporcionando a los agentes información, respuestas sugeridas y la posibilidad de ejecutar acciones aprobadas por el agente.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-385d23ce72" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-385d23ce72" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_1__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lki76:--trigger:1" role="button" tabindex="0" aria-controls=":R2lki76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Recurre a expertos de confianza</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lki76:--panel:1" aria-hidden="true" aria-labelledby=":R2lki76:--trigger:1" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-e92c52bdf1" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Entrena al agente copiloto con tu base de conocimientos y procedimientos comerciales completos. Aprende de todas tus fuentes de contenido de confianza para ofrecer respuestas fiables y coherentes.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-a73c8fb18d" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-a73c8fb18d" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_2-1__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lki76:--trigger:2" role="button" tabindex="0" aria-controls=":R2lki76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Todo el contexto en cada interacción</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lki76:--panel:2" aria-hidden="true" aria-labelledby=":R2lki76:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-23a3d23c96" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Brinda a los agentes un contexto completo justo donde trabajan, haciendo que cada interacción sea más eficiente. Antes de responder, sabrán lo que quieren los clientes, cómo se sienten y cómo se resolvieron problemas similares en todos los canales.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-8e135dfe87" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-8e135dfe87" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_3__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lki76:--trigger:3" role="button" tabindex="0" aria-controls=":R2lki76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Reenvía tu mejor respuesta</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lki76:--panel:3" aria-hidden="true" aria-labelledby=":R2lki76:--trigger:3" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-ffcd6d9ad2" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Ayuda a tus agentes a escribir respuestas mejores y más rápidas. La IA puede ajustar el tono de formal a amistoso, manteniendo el toque personal de tu equipo.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-a383d70d10" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-a383d70d10" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_4__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div></div></div></div></div></div></section></div></div></section><section data-nmw-id="global.Base" id="teaser-0b44addfaf" class="sc-eaacb07a-10 fHwXdu"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iLYKRS Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jbnwht Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-eaacb07a-4 llxFTX">Herramientas de administración de IA</h2><h2 id="title-1112ebcc81" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Pon toda tu operación en marcha</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" 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data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 fhlBgv" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lkm76:--trigger:0" role="button" tabindex="0" aria-controls=":R2lkm76:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Anticipa las necesidades de tus clientes</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 iWukHM"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":R2lkm76:--panel:0" aria-hidden="false" aria-labelledby=":R2lkm76:--trigger:0" class="StyledPanel-sc-1piryze-0 ktrbNb Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-43af31c58a" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Conoce lo que quieren tus clientes y cómo se sienten con información con tecnología de IA. Ve más allá y personalízalo en función de tus necesidades empresariales específicas para recopilar todas las solicitudes entrantes y los detalles que las sustentan.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-5403bcabea" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-5403bcabea" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_5__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lkm76:--trigger:1" role="button" tabindex="0" aria-controls=":R2lkm76:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Perfecciona las operaciones utilizando la información de la IA</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lkm76:--panel:1" aria-hidden="true" aria-labelledby=":R2lkm76:--trigger:1" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-58664b5d97" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Obtén información sobre las tendencias de los clientes y optimiza la productividad con paneles listos para usar. Supervisa el rendimiento de la IA para ajustar las operaciones y tomar decisiones más informadas para una mejora continua.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271567%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-34d3e35e66" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-34d3e35e66" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_6__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lkm76:--trigger:2" role="button" tabindex="0" aria-controls=":R2lkm76:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Automatiza con precisión</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lkm76:--panel:2" aria-hidden="true" aria-labelledby=":R2lkm76:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-f7706bfcdf" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Deja que la información de la IA guíe qué automatización y reglas aplicar a tus problemas más críticos. Mejora el ancho de banda del agente, consigue resoluciones precisas y elimina de tu rutina tareas manuales, como el enrutamiento o la clasificación.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-1cca5c2d60" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-1cca5c2d60" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_7__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R2lkm76:--trigger:3" role="button" tabindex="0" aria-controls=":R2lkm76:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Genera contenido según sea necesario</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R2lkm76:--panel:3" aria-hidden="true" aria-labelledby=":R2lkm76:--trigger:3" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-aa9fa2c8ee" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Ahorra tiempo y convierte automáticamente un par de puntos en un artículo completo. Pulsa Publicar y utiliza la IA generativa para detectar respuestas inmediatamente e indicárselas a los clientes.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271566%27%20height=%271176%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-813b2c1f47" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-813b2c1f47" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Product_Screenshot_AI_Accordion_8__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></section></div></div></div></div></div></div></section></div></div></section><section data-nmw-id="global.Base" id="teaser-ef54c4ed1b" class="sc-eaacb07a-10 jtbJiI"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div id="grid-882320253" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 id="title-6aab902d0f" class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">La opinión de nuestros clientes</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-36mrmp-0 kYtlvq"/></div></div><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ezaNnp Gridstyle__Row-sc-1uhmtis-1 sc-9cc5ddc5-0 bEEqbX fiQXRn" data-garden-id="grid.row" data-garden-version="8.76.2"><div id="quoteCarouselWrapper" style="display:flex;justify-content:center;align-items:center;flex-wrap:wrap" class="StyledCol-sc-inuw62-0 lfdHrn Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-9cc5ddc5-1 bBVVXI"><div class="slick-slider sc-9cc5ddc5-7 kDMsfu slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:900%;left:-100%"><div data-index="-1" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Freedom" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Freedom" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Freedom_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">92<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción en la clasificación manual</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">74<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción del tiempo de primera respuesta</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“La IA de Zendesk ha cambiado la forma en que hablamos con nuestros clientes, porque ahora podemos adaptarnos a su tono de conversación, tanto si les gusta divertirse utilizando emojis como si prefieren que la conversación sea más formal”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Stacey Zavattiero</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Experiencia del cliente</p></div></div><a href="/customer/freedom-furniture/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Siguiente" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Siguiente" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Next_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">66<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Resolución con una sola interacción</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">92<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción del tiempo medio de gestión de correos electrónicos</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Los buenos resultados que hemos obtenido gracias a la IA de Zendesk han respaldado la eficacia de la inteligencia artificial cara a toda nuestra empresa. Para muchos de nosotros, es la primera herramienta de IA que ha estado a la altura de las expectativas y que realmente ha cumplido”. </blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Raz Razaq</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Tecnología de experiencia de contacto con el cliente</p></div></div><a href="/customer/next/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="UrbanStems" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="UrbanStems" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Urbanstems_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">39<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Tasa de resoluciones automatizadas</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">100 000<span class="stat-char"> $</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Ahorro en solo tres meses</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Solo llevamos tres meses implementando la IA de Zendesk y ya hemos detectado enormes beneficios”. </blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Laura McDonald</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Director de Satisfacción del cliente</p></div></div><a href="/customer/urbanstems/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Lush" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Lush" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">60<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Porcentaje de resolución en el primer contacto</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">434 000</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">$ Ahorro de costes anuales</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Los KPI vienen de serie, pero nuestros fundadores quieren que les informemos y les digamos cómo se siente nuestro cliente. Con Zendesk podemos hacerlo”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Naomi Rankin</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Global CX Manager</p></div></div><a href="/customer/lush/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Freedom" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Freedom" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Freedom_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">92<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción en la clasificación manual</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">74<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción del tiempo de primera respuesta</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“La IA de Zendesk ha cambiado la forma en que hablamos con nuestros clientes, porque ahora podemos adaptarnos a su tono de conversación, tanto si les gusta divertirse utilizando emojis como si prefieren que la conversación sea más formal”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Stacey Zavattiero</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Experiencia del cliente</p></div></div><a href="/customer/freedom-furniture/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Siguiente" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Siguiente" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Next_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">66<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Resolución con una sola interacción</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">92<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción del tiempo medio de gestión de correos electrónicos</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Los buenos resultados que hemos obtenido gracias a la IA de Zendesk han respaldado la eficacia de la inteligencia artificial cara a toda nuestra empresa. Para muchos de nosotros, es la primera herramienta de IA que ha estado a la altura de las expectativas y que realmente ha cumplido”. </blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Raz Razaq</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Tecnología de experiencia de contacto con el cliente</p></div></div><a href="/customer/next/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="UrbanStems" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="UrbanStems" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Urbanstems_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">39<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Tasa de resoluciones automatizadas</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">100 000<span class="stat-char"> $</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Ahorro en solo tres meses</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Solo llevamos tres meses implementando la IA de Zendesk y ya hemos detectado enormes beneficios”. </blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Laura McDonald</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Director de Satisfacción del cliente</p></div></div><a href="/customer/urbanstems/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Lush" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Lush" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Lush_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">60<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Porcentaje de resolución en el primer contacto</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">434 000</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">$ Ahorro de costes anuales</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Los KPI vienen de serie, pero nuestros fundadores quieren que les informemos y les digamos cómo se siente nuestro cliente. Con Zendesk podemos hacerlo”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Naomi Rankin</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Global CX Manager</p></div></div><a href="/customer/lush/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="7" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 gwkHJk"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Freedom" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Freedom" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Freedom_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-4 kaqxkb"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">92<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción en la clasificación manual</p></div><div class="Statstyle__StatRoot-sc-1ka3uj2-0 eiFzJb sc-e699bf5c-3 hrMcer"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">74<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Reducción del tiempo de primera respuesta</p></div></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“La IA de Zendesk ha cambiado la forma en que hablamos con nuestros clientes, porque ahora podemos adaptarnos a su tono de conversación, tanto si les gusta divertirse utilizando emojis como si prefieren que la conversación sea más formal”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Stacey Zavattiero</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Experiencia del cliente</p></div></div><a href="/customer/freedom-furniture/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div></div></div></div></div><div class="sc-9cc5ddc5-2 dslmNC"><nav 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id="teaser-77a0fff84b" class="sc-eaacb07a-10 jQNrxh"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 caSCYr Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iscjyF Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn kpGWCr" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-eaacb07a-4 llxFTX">IA para el servicio al empleado</h2><h2 id="title-06a48c8ac0" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Reduce la carga de los tus equipos internos</h2><div id="text-583f689a10" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Asigna solicitudes repetitivas a agentes IA que comprendan automáticamente tus principales interacciones. Permite resoluciones más rápidas con enrutamiento automático y un agente copiloto que guía a los equipos para que ofrezcan un servicio más sólido y de alta calidad.</p> </div><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a rel="noopener noreferrer" href="https://www.zendesk.com/employee-service/" data-interaction-type="link-primary" id="button-0e756b32d5" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 jXsMGh" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Obtener más detalles</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 dguKjX Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27863%27%20height=%27863%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-ec1bb8a838" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-ec1bb8a838" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Photo_Relate25_User?fmt=webp-alpha"/></noscript></span></span></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-08a404badf" class="sc-eaacb07a-10 jQNrxh"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 caSCYr Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ctMkZJ Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn cUIkmk" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-eaacb07a-4 llxFTX">IA en la que puedes confiar</h2><h2 id="title-a6c455d154" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Construyendo una IA con responsabilidad</h2><div id="text-c29757d3b7" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Zendesk diseña con privacidad, seguridad y cumplimiento para proteger los datos de servicio con estándares rigurosos. La transparencia genera confianza, por eso explicamos cómo funciona nuestra tecnología. Lanzamos modelos de IA solo después de que cumplan con niveles de precisión óptimos y nos asociamos con proveedores tecnológicos líderes para ofrecer soluciones personalizadas y de alto valor.</p> </div><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a rel="noopener noreferrer" href="https://www.zendesk.com/trust-center/#ai" data-interaction-type="link-primary" id="button-c87817c8f5" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 jXsMGh" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Obtener más detalles</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" 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src="https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Icon_Background_AI?fmt=webp-alpha"/></noscript></span></span></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-d482a66a1a" class="sc-eaacb07a-10 fHwXdu"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div id="grid-196611674" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 lleHHa Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 id="title-ea598eca11" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Preguntas frecuentes</h2></div><div class="StyledCol-sc-inuw62-0 errYHW Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"></div><div class="StyledCol-sc-inuw62-0 hkvWiK Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-1baakjb-1 jCbaFI" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 fhlBgv" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:0" role="button" tabindex="0" aria-controls=":Rvl676:--panel:0" aria-expanded="true" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿Cómo puedo acceder a las funciones avanzadas de la IA de Zendesk?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 iWukHM"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section id=":Rvl676:--panel:0" aria-hidden="false" aria-labelledby=":Rvl676:--trigger:0" class="StyledPanel-sc-1piryze-0 ktrbNb Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-6c4070c102" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Para obtener más información sobre cómo acceder a las funciones de IA de Zendesk, como los agentes de IA, el agente copiloto y muchas más, consulta nuestra <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/pricing/" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">página de precios</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:1" role="button" tabindex="0" aria-controls=":Rvl676:--panel:1" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿Cuánto cuesta Zendesk Copilot?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rvl676:--panel:1" aria-hidden="true" aria-labelledby=":Rvl676:--trigger:1" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-2a36536cf5" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Puedes consultar toda la información sobre precios y paquetes <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/pricing/" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">aquí</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:2" role="button" tabindex="0" aria-controls=":Rvl676:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿Qué funciones incluye Suite vs. Zendesk Copilot?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rvl676:--panel:2" aria-hidden="true" aria-labelledby=":Rvl676:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-1616800947" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Zendesk ya ofrece algunas capacidades de IA dentro de nuestras ofertas de Suite actuales, que incluyen agentes IA y conocimientos en el panel de contexto. El complemento Zendesk Copilot libera nuevas capacidades de IA para agentes y administradores, entre ellos, el agente copiloto, una clasificación inteliegente, recomendaciones de macros para administradores y creación de informes de IA. Para obtener más información, consulta nuestros <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/pricing/" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">planes y paquetes</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:3" role="button" tabindex="0" aria-controls=":Rvl676:--panel:3" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿Qué hace Zendesk para proteger mis datos?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rvl676:--panel:3" aria-hidden="true" aria-labelledby=":Rvl676:--trigger:3" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-ab9ad73cfd" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Todos los productos y funciones de Zendesk están diseñados teniendo en cuenta la privacidad, y la IA de Zendesk no es una excepción. Los suscriptores pueden <a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/articles/4408834005530-Complying-with-Privacy-and-Data-Protection-Law-in-Zendesk-products" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">cumplir</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> con varias leyes de privacidad (como RGPD y CCPA) cuando usan Zendesk, incluidas las funciones de la IA de Zendesk. Nuestros principios de diseño guían cómo construimos y desarrollamos, creando una base sólida para nuestro servicio de atención al cliente impulsado por la IA. Obtén más información sobre nuestro enfoque <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/trust-center/#ai" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">aquí</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:4" role="button" tabindex="0" aria-controls=":Rvl676:--panel:4" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿En qué sectores se puede utilizar el modelo de intención de Zendesk?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rvl676:--panel:4" aria-hidden="true" aria-labelledby=":Rvl676:--trigger:4" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-ed6a697817" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">La IA de Zendesk ya se ha entrenado previamente para los sectores de servicios financieros, seguros, TI, recursos humanos, viajes, hotelería, turismo, comercio al por menor, software, entretenimiento y juegos, y educación. Los clientes también pueden añadir fácilmente intenciones personalizadas para abordar necesidades comerciales específicas para una automatización más precisa. </p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rvl676:--trigger:5" role="button" tabindex="0" aria-controls=":Rvl676:--panel:5" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">¿En qué consiste la colaboración de Zendesk con OpenAI?</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rvl676:--panel:5" aria-hidden="true" aria-labelledby=":Rvl676:--trigger:5" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div id="text-dd71fa53de" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Zendesk anunció una <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/newsroom/articles/zendesk-openai/" data-interaction-type="link-inline" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 vgXxq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">colaboración con OpenAI</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> en abril de 2023. Los mini modelos GPT-3,5 GPT-4 y GPT-4o de OpenAI son grandes modelos de lenguaje líderes en el sector que tienen un potencial increíble si se usan adecuadamente en el espacio de experiencia del cliente. En Zendesk, OpenAI se utiliza actualmente para potenciar funciones como resumir, ampliar y cambiar de tono para los agentes y la base de conocimientos, así como ofrecer respuestas generativas y dar personalidad a los bots.</p> </div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP"></div></div></section></div></div></div></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-2a2ba288e1" class="sc-eaacb07a-10 fHwXdu"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div id="grid-1382798849" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" 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