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Zendesk: La solución integral de servicio al cliente

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1-1.2c-.4 0-.7-.3-.7-.7v-4c0-.4.3-.7.7-.7h.3c0-.3-.1-.5-.2-.8-.2-.5-.4-.9-.8-1.2-.3-.4-.8-.6-1.2-.8Z" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M5.3 5.4 5.8 7c.2.7.8 1.3 1.5 1.5l1.6.5c.6.2.6 1 0 1.2-.2 0-.4.1-.6.2-.7.2-1.5.5-1.9.9s-.7 1.3-.9 1.9c0 .2-.1.4-.2.6 0 .3-.3.4-.6.4s-.5-.2-.6-.4l-.5-1.6c-.2-.7-.8-1.3-1.5-1.5l-1.6-.5c-.3 0-.5-.3-.5-.5s.2-.5.4-.6c.2 0 .3-.1.5-.2C2 8.6 3.2 8.2 3.5 7L4 5.4c.1-.4.6-.5.9-.4.1 0 .3.2.3.4Z" class="ai-agent--filled_svg__st0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Agentes IA</span></span></a></li><li><a href="/service/ai/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24"><path fill="currentColor" d="M10.887.905c-.05-.222-.366-.222-.417 0l-.207.896a1.71 1.71 0 0 1-1.157 1.25l-.777.244c-.2.063-.2.346 0 .41l.777.243c.58.182 1.02.658 1.157 1.25l.207.897c.05.222.366.222.417 0l.207-.897a1.71 1.71 0 0 1 1.157-1.25l.777-.244c.2-.063.2-.346 0-.409l-.777-.244a1.71 1.71 0 0 1-1.157-1.25z"></path><path fill="currentColor" d="M17.187 3 21 6.813l-3.869 3.869-3.813-3.813-1.414 1.414 3.813 3.813L4.603 23.21A2.696 2.696 0 1 1 .79 19.397z"></path><path fill="currentColor" d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.14 2.14 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.14 2.14 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.14 2.14 0 0 0 1.455-1.557z"></path><path fill="currentColor" d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">IA y automatización</span></span></a></li><li><a href="/service/messaging/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5.5 1a5.5 5.5 0 1 0 0 11h3.05L13 15.842V11.4A5.5 5.5 0 0 0 10.5 1z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Mensajería y chat en vivo</span></span></a></li><li><a href="/service/help-center/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M0 0h12v13.5c0 .563.186 1.082.5 1.5h-10A2.5 2.5 0 0 1 0 12.5zm6 4a3 3 0 0 0-3 3h6a3 3 0 0 0-3-3"></path><path fill="currentColor" d="M13 8h3v5.5a1.5 1.5 0 0 1-3 0z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Centro de ayuda</span></span></a></li><li><a href="/service/voice/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M8.042 4.16 3.739.165l-.62.55C1.06 2.546.259 5.546 1.832 7.95A22 22 0 0 0 4.66 11.45a26 26 0 0 0 2.91 2.501c2.417 1.784 5.59 1.158 7.667-.846l.733-.707-4.02-4.33-2.321 2.321-3.908-3.908z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Voz</span></span></a></li><li><a href="/service/quality-assurance/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M6.326.813a2.133 2.133 0 0 1 3.348 0c.284.359.756.512 1.196.388A2.133 2.133 0 0 1 13.58 3.17c.018.458.31.859.74 1.018a2.133 2.133 0 0 1 1.034 3.184c-.254.38-.254.877 0 1.258a2.133 2.133 0 0 1-1.035 3.184c-.43.159-.72.56-.74 1.017A2.133 2.133 0 0 1 10.87 14.8c-.44-.124-.912.029-1.196.388a2.133 2.133 0 0 1-3.348 0A1.13 1.13 0 0 0 5.13 14.8 2.133 2.133 0 0 1 2.42 12.83a1.13 1.13 0 0 0-.74-1.017A2.133 2.133 0 0 1 .648 8.63c.254-.381.254-.877 0-1.258a2.133 2.133 0 0 1 1.035-3.184c.43-.159.72-.56.74-1.018A2.133 2.133 0 0 1 5.13 1.201c.44.124.912-.03 1.196-.388m4.554 6.012a.5.5 0 1 0-.76-.65l-2.648 3.09-1.368-1.369a.5.5 0 1 0-.708.707l2.132 2.132z" clip-rule="evenodd"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Control de calidad</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5 5V3a3 3 0 0 1 6 0v2h4v8.5a2.5 2.5 0 0 1-2.5 2.5h-9A2.5 2.5 0 0 1 1 13.5V5zm1-2v2h4V3a2 2 0 1 0-4 0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Privacidad y protección de datos</span></span></a></li><li><a href="/service/workforce-management/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M8 0a2.5 2.5 0 0 0-1.718 4.317A4.3 4.3 0 0 0 4.234 6.01Q4.366 6 4.5 6a3.5 3.5 0 0 1 3.465 3h.07a3.5 3.5 0 0 1 3.733-2.99 4.3 4.3 0 0 0-2.049-1.695A2.5 2.5 0 0 0 8 0"></path><path fill="currentColor" d="M12.289 7.127a2.5 2.5 0 0 0-2.506 4.19 4.3 4.3 0 0 0-1.867 1.432A4.63 4.63 0 0 0 7.028 15l-.002.013A5 5 0 0 0 7 15.5v.5h9v-.5c0-1.733-1.01-3.487-2.78-4.185a2.501 2.501 0 0 0-.93-4.188"></path><path fill="currentColor" d="M6.95 9a2.5 2.5 0 1 0-4.168 2.317C1.012 12.016 0 13.767 0 15.5v.5h6v-.5c0-1.27.448-2.56 1.289-3.572a4.3 4.3 0 0 0-1.07-.613A2.49 2.49 0 0 0 6.95 9"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Gestión de la plantilla</span></span></a></li></ul></div><div><hr width="100" style="margin-bottom:16px" class="Dividerstyle__DividerRoot-sc-36mrmp-0 kYtlvq"/><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Mejora tus flujos de trabajo</p><ul><li><a href="/employee-service/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Zendesk para el servicio al empleado<span color="matcha" class="Stickerstyle__StickerRoot-sc-d3lx3m-0 icTpdl sc-7e803921-7 EwsBF"><span class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Destacado</span></span></span></span></a></li><li><a href="/platform/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">La plataforma de Zendesk</span></span></a></li><li><a href="/marketplace/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Integraciones</span></span></a></li></ul></div></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R3opn6:--trigger:2" role="button" tabindex="0" aria-controls=":R3opn6:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH"> <!-- -->Soluciones</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 feueHI"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R3opn6:--panel:2" aria-hidden="true" aria-labelledby=":R3opn6:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div class="sc-7e803921-3 izjqPc"><div class="sc-7e803921-2 jwnKie"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Business</p><ul><li><a href="/enterprise/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Grandes empresas</span></span></a></li><li><a href="/smb/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 hGRhqt sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Pequeña empresa</span></span></a></li><li><a href="/startups/" data-interaction-type="link-block" 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class="sc-7e803921-2 fWGmOL"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO sc-7e803921-0 BVhe">Funciones</p><ul><li><a href="/service/ai/ai-agents/" data-interaction-type="link-block" role="link" aria-label="Agentes IA" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M2.7 0c.2 0 .4.1.5.4l.3.9c0 .2.1.3.3.4.1.1.3.2.4.3l.8.3c.2 0 .4.3.4.5s-.1.4-.4.5l-.8.3c-.2 0-.3.1-.4.3-.1.1-.2.3-.3.4l-.3.8c0 .2-.3.4-.5.4s-.4-.1-.5-.4l-.3-.8c0-.2-.1-.3-.3-.4-.1-.1-.3-.2-.4-.3l-.8-.3c-.2-.2-.4-.4-.4-.6s.1-.4.4-.5l.8-.3c.2 0 .3-.1.4-.3.1-.1.2-.3.3-.4l.3-.8c0-.2.2-.4.5-.4" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M10.8 4.1c-.5-.2-.9-.3-1.4-.3s-1 .1-1.4.3c-.5.2-.9.5-1.2.8l-.1.1c-.1-.5-.4-.9-.8-1.1.4-.5 1-.8 1.6-1.1s1.3-.4 2-.4 1.3.1 2 .4c.6.3 1.2.6 1.7 1.1S14 5 14.3 5.6c.2.4.3.9.3 1.3 1 .1 1.7 1 1.7 2v1.3c0 1.1-.9 2-1.9 2-.3 1.2-1 2-1.7 2.4-.4.2-.8.3-1.1.4h-.4c-.2.5-.7.8-1.2.8s-1.3-.6-1.3-1.3.6-1.3 1.3-1.3.8.2 1.1.6h.2c.2 0 .4-.1.7-.3s.7-.5 1-1.2c-.4 0-.7-.3-.7-.7v-4c0-.4.3-.7.7-.7h.3c0-.3-.1-.5-.2-.8-.2-.5-.4-.9-.8-1.2-.3-.4-.8-.6-1.2-.8Z" class="ai-agent--filled_svg__st0"></path><path fill="currentColor" d="M5.3 5.4 5.8 7c.2.7.8 1.3 1.5 1.5l1.6.5c.6.2.6 1 0 1.2-.2 0-.4.1-.6.2-.7.2-1.5.5-1.9.9s-.7 1.3-.9 1.9c0 .2-.1.4-.2.6 0 .3-.3.4-.6.4s-.5-.2-.6-.4l-.5-1.6c-.2-.7-.8-1.3-1.5-1.5l-1.6-.5c-.3 0-.5-.3-.5-.5s.2-.5.4-.6c.2 0 .3-.1.5-.2C2 8.6 3.2 8.2 3.5 7L4 5.4c.1-.4.6-.5.9-.4.1 0 .3.2.3.4Z" class="ai-agent--filled_svg__st0"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Agentes IA</span></span></a></li><li><a href="/service/ai/" data-interaction-type="link-block" role="link" aria-label="IA y automatización" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24"><path fill="currentColor" d="M10.887.905c-.05-.222-.366-.222-.417 0l-.207.896a1.71 1.71 0 0 1-1.157 1.25l-.777.244c-.2.063-.2.346 0 .41l.777.243c.58.182 1.02.658 1.157 1.25l.207.897c.05.222.366.222.417 0l.207-.897a1.71 1.71 0 0 1 1.157-1.25l.777-.244c.2-.063.2-.346 0-.409l-.777-.244a1.71 1.71 0 0 1-1.157-1.25z"></path><path fill="currentColor" d="M17.187 3 21 6.813l-3.869 3.869-3.813-3.813-1.414 1.414 3.813 3.813L4.603 23.21A2.696 2.696 0 1 1 .79 19.397z"></path><path fill="currentColor" d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.14 2.14 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.14 2.14 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.14 2.14 0 0 0 1.455-1.557z"></path><path fill="currentColor" d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">IA y automatización</span></span></a></li><li><a href="/service/messaging/" data-interaction-type="link-block" role="link" aria-label="Mensajería y chat en vivo" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa 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11.45a26 26 0 0 0 2.91 2.501c2.417 1.784 5.59 1.158 7.667-.846l.733-.707-4.02-4.33-2.321 2.321-3.908-3.908z"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Voz</span></span></a></li><li><a href="/service/quality-assurance/" data-interaction-type="link-block" role="link" aria-label="Control de calidad" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-1n8u9ej-1 dxzdFk"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" fill-rule="evenodd" d="M6.326.813a2.133 2.133 0 0 1 3.348 0c.284.359.756.512 1.196.388A2.133 2.133 0 0 1 13.58 3.17c.018.458.31.859.74 1.018a2.133 2.133 0 0 1 1.034 3.184c-.254.38-.254.877 0 1.258a2.133 2.133 0 0 1-1.035 3.184c-.43.159-.72.56-.74 1.017A2.133 2.133 0 0 1 10.87 14.8c-.44-.124-.912.029-1.196.388a2.133 2.133 0 0 1-3.348 0A1.13 1.13 0 0 0 5.13 14.8 2.133 2.133 0 0 1 2.42 12.83a1.13 1.13 0 0 0-.74-1.017A2.133 2.133 0 0 1 .648 8.63c.254-.381.254-.877 0-1.258a2.133 2.133 0 0 1 1.035-3.184c.43-.159.72-.56.74-1.018A2.133 2.133 0 0 1 5.13 1.201c.44.124.912-.03 1.196-.388m4.554 6.012a.5.5 0 1 0-.76-.65l-2.648 3.09-1.368-1.369a.5.5 0 1 0-.708.707l2.132 2.132z" clip-rule="evenodd"></path></svg></span><span class="Linkstyle__LinkContent-sc-1n8u9ej-0 keERcv"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Control de calidad</span></span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-block" role="link" aria-label="Privacidad y protección de datos" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iKcupU sc-7e803921-8 mCaCd" data-garden-id="buttons.anchor" 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Desde agentes de IA que resuelven los problemas de los clientes al instante hasta copilotos que ayudan a los agentes humanos, esta red garantiza la resolución de todos los problemas.</p> </div><a href="/service/ai/ai-agents/" data-interaction-type="link-primary" id="button-e439bd5044" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iSEPEt" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Explora los agentes de IA de Zendesk</span></a></div></div><div class="sc-94a9b899-6 dJjrwR"><div class="sc-94a9b899-9 eBMVSF"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27800%27%20height=%27600%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-bc7eeecefb" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-bc7eeecefb" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Promo_Relate2025_Card_002?fmt=webp-alpha"/></noscript></span></span></div><div class="sc-94a9b899-10 jatiCk"><h2 id="title-06a83de49f" class="Headingstyle__HeadingRoot-sc-6ks3it-0 kRIORH">Resoluciones omnicanal, incluida la voz</h2><div id="text-bd0a44125a" class="Textstyle__TextRoot-sc-1qs4xfy-0 ljHFwQ"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 ljHFwQ">La atención telefónica es un canal fundamental y Zendesk Voice garantiza que las resoluciones se produzcan sin problemas, independientemente del tamaño o la complejidad de tu centro de atención al cliente. 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Resuelve al instante las solicitudes más comunes, automatiza los flujos de trabajo y mantén la productividad de todos los empleados.</p> </div><a href="/employee-service/" data-interaction-type="link-primary" id="button-3a7503ad23" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 iSEPEt" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Explora Zendesk para el servicio al empleado</span></a></div></div></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-5689ae8909" class="sc-eaacb07a-10 fHwXdu"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iLYKRS Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jbnwht Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 id="title-1550011496" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Echar un vistazo</h2><div id="text-1ea0acab49" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Únete a los equipos de asistencia más destacados del mundo. Nuestra solución de servicios te ofrece todo lo que necesitas para ofrecer una asistencia excepcional y soluciones eficaces, garantizando una experiencia perfecta para tu equipo y tus clientes.</p> </div></div></div></div><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="sc-f652ee39-0 ktKBpO"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" 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class="sc-f652ee39-1 cEiAcV"></span><div class="Cardstyle__CardRoot-sc-12jokda-1 hMRMNo"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Ver Zendesk en acción</h2><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Veamos cómo una tienda de muebles brinda una excelente atención al cliente con Zendesk.</p><a data-interaction-type="buttonundefined-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gfdqVh Buttonstyle__ButtonRoot-sc-yyucvh-2 jWKPZz" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Empezar el recorrido</span></span></a></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-bfe3eb7932" class="sc-eaacb07a-10 jtbJiI"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP 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style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-b767369855" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-b767369855" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_Testimonial_Thrasio?fmt=webp-alpha"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Casi todas las empresas disponen de una mina de oro de datos en los perfiles de sus clientes. Nosotros usamos Zendesk para obtener datos sobre las interacciones con los clientes que nadie más reúne”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Vicepresidente de servicios globales</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Liberty" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Liberty" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Liberty_Large?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-7 UZmwm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-df5d74a99a" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-df5d74a99a" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_Testimonial_Liberty?fmt=webp-alpha"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“La IA de Zendesk representa una excelente oportunidad de optimización y eficiencia. Gracias a ella, nuestro equipo tendrá más tiempo para trabajar en proyectos importantes para la empresa, ya sea generando ingresos o nuevos canales de venta”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Ian Hunt</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de CX en Liberty London</p></div></div><a href="/customer/liberty-london/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/KhanAcademy_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-7 UZmwm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-d9d67dc4c2" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-d9d67dc4c2" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_Testimonial_KhanAcademy?fmt=webp-alpha"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Gracias a las funciones de integración, la flexibilidad y la gran cantidad de características de Zendesk, he podido utilizar la solución con creatividad. Además, hemos logrado ampliar nuestras prestaciones de formas atractivas y eficaces”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Responsable de Asistencia a la comunidad</p></div></div><a href="/customer/khan-academy/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Zerofox_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-7 UZmwm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-75a00c8ec8" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-75a00c8ec8" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_Testimonial_Zerofox?fmt=webp-alpha"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Los flujos de trabajo que creamos en Zendesk Suite nos permitieron satisfacer o superar las expectativas de los clientes en la solución de problemas urgentes”.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Vicepresidenta de operaciones de clientes</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 kLPzEb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer testimonio del cliente</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio" data-nmw-id="aem.components.Image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio" data-nmw-id="aem.components.Image" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://web-assets.zendesk.com/is/image/zendesk/Thrasio_Default?fmt=webp-alpha&amp;$primary=%2311110D&amp;$secondary=%235d5d59&amp;$tertiary=%23777773&amp;scale=2"/></noscript></span></span></div><div class="sc-e699bf5c-7 UZmwm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27881%27%20height=%271175%27/%3e"/></span><img alt="" data-nmw-id="aem.components.Image" id="image-b767369855" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-b767369855" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_Testimonial_Thrasio?fmt=webp-alpha"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Casi todas las empresas disponen de una mina de oro de datos en los perfiles de sus clientes. 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Accede fácilmente a los paneles de control y a los datos para mejorar la calidad del servicio. Empieza a resolver solicitudes automáticamente con la IA de Zendesk desde el primer día.</p> </div><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a href="/service/" data-interaction-type="buttonundefined-secondary" id="button-38efeb5819" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gfdqVh Buttonstyle__ButtonRoot-sc-yyucvh-2 jUUZVe" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span id="button-38efeb5819" class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Explorar el servicio al cliente</span></span></a><div id="button-e067bce7ed" class="VideoLinkstyle__VideoLinkRoot-sc-n9e5hs-0 hlkjJD"></div></div></div><div class="StyledCol-sc-inuw62-0 iJvBET Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-b63be30a22" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Photo_CustomerService__es_es?fmt=webp-alpha"/></noscript></span></span></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-083c046793" class="sc-eaacb07a-10 jQNrxh"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" data-nmw-id="aem.components.Image" id="image-82603cd422" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/is/image/zendesk/Resources_Guide_Zendesk_AI?fmt=webp-alpha"/></noscript></span></span><div class="LinkCardstyle__LinkCardContent-sc-1nxo9pt-1 cxdNUY"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO"><span data-testid="placeholder" size="16" class="sc-838910a4-0 ecPKld"></span> <!-- -->Guía<!-- --> </h2><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">La IA de Zendesk: una superpotencia de la atención al cliente </p></div></a></div></div></div><div data-index="3" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:25%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/blog/customer-support-vs-customer-service/" data-interaction-type="link-primary" id="button-16e4e72ad1" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 dsyFbi LinkCardstyle__LinkCardRoot-sc-1nxo9pt-2 jJeibU" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img 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fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div id="grid-399932133" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 jQvTfW Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 id="title-986c7a9a1c" class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO">Retorno de la inversión</h2><h2 id="title-0cb24572df" class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja">Maximiza el ROI</h2><div id="text-ad21f870a2" class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Con Zendesk, ahorrarás tiempo y dinero. Lo decimos nosotros y lo dice Forrester. Su informe Total Economic Impact™ (TEI) reveló un retorno de la inversión del 286 % en tres años.</p> </div><a href="/blog/total-economic-impact-of-zendesk/" data-interaction-type="link-primary" id="button-35e826f548" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 jXsMGh" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Leer el informe completo</span></a></div><div class="StyledCol-sc-inuw62-0 cwCxau Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"></div><div class="StyledCol-sc-inuw62-0 jQvTfW Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><ul id="unorderedlist-108379532" class="UnorderedListstyle__UnorderedListRoot-sc-imunfs-0 jbBQxO"><li><div class="UnorderedListstyle__IconContainer-sc-imunfs-1 UOgZm"><span data-testid="placeholder" size="16" class="sc-838910a4-0 ecPKld"></span></div><div class="UnorderedListstyle__CopyContainer-sc-imunfs-2 ihkGdj"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Reduce el tiempo de amortización</h5><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Zendesk funciona desde el primer momento. Soluciona los problemas de los clientes inmediatamente, sin tener que configurar un software complejo. </p></div></li><li><div class="UnorderedListstyle__IconContainer-sc-imunfs-1 UOgZm"><span data-testid="placeholder" size="16" class="sc-838910a4-0 ecPKld"></span></div><div class="UnorderedListstyle__CopyContainer-sc-imunfs-2 ihkGdj"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Menos esfuerzo por ticket</h5><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">El autoservicio y la automatización desvían hasta un 15 % de los contactos con agentes. Soluciona el resto de los tickets más rápidamente mediante la valiosa información de los clientes.</p></div></li><li><div class="UnorderedListstyle__IconContainer-sc-imunfs-1 UOgZm"><span data-testid="placeholder" size="16" class="sc-838910a4-0 ecPKld"></span></div><div class="UnorderedListstyle__CopyContainer-sc-imunfs-2 ihkGdj"><h5 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Costes reducidos</h5><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">No se necesita un ejército de desarrolladores para empezar a usar Zendesk ni un mayor número de agentes para seguir usándolo. La eficiencia y la automatización están integradas.</p></div></li></ul></div></div></div><div id="grid-1333976097" class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><hr width="100" class="Dividerstyle__DividerRoot-sc-36mrmp-0 kYtlvq"/></div></div><div class="StyledRow-sc-xjsdg1-0 fJdEWO Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fzcATT Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div id="stats-58635524" class="StatGroupstyle__StatGroupRoot-sc-19ie8uh-0 dYucfE"><div class="StatGroupstyle__StatContainer-sc-19ie8uh-1 HtLEi"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 fmmFZH"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">286<span class="stat-char"> %</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">ROI promedio</p><p class="Textstyle__TextRoot-sc-c9um69-0 dPatlz stat-text">Clientes logrados en tres años</p></div></div><div class="StatGroupstyle__StatContainer-sc-19ie8uh-1 HtLEi"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 fmmFZH"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">20<span class="stat-char"> $</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Millones</p><p class="Textstyle__TextRoot-sc-c9um69-0 dPatlz stat-text">Valor actual neto logrado por los clientes en tres años</p></div></div><div class="StatGroupstyle__StatContainer-sc-19ie8uh-1 HtLEi"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 fmmFZH"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 IDriy stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 jCgSBv stat-headline">Meses</p><p class="Textstyle__TextRoot-sc-c9um69-0 dPatlz stat-text">Tiempo que tardaron los clientes en lograr la amortización</p></div></div></div></div></div></div></div></div></section><section data-nmw-id="global.Base" id="teaser-c18f87a7de" class="sc-eaacb07a-10 edFVLZ"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 dMGWVP Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 caSCYr Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cItqap Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn kpGWCr" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 cNduaO sc-eaacb07a-4 llxFTX">La solución de servicio n.º 1</h2><h2 id="title-0255795c43" class="Headingstyle__HeadingRoot-sc-6ks3it-0 hIMhHG">Potenciamos más de 100 000 de las mejores experiencias de clientes y empleados</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a href="/register/" data-interaction-type="buttonundefined-primary" id="button-e86d8b263b" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gbyYyb Buttonstyle__ButtonRoot-sc-yyucvh-2 gznzIC" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span id="button-e86d8b263b" class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Pruébalo gratis</span></span></a><a href="/demo/" data-interaction-type="buttonundefined-secondary" id="button-f361e9c8da" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gbyYyb Buttonstyle__ButtonRoot-sc-yyucvh-2 izPwxx" 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