Twitter Help Center

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://support.twitter.com:80/groups/35-business","20100722114153","https://web.archive.org/","web","/_static/", "1279798913"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/> <meta content="en-us" http-equiv="Content-Language"/> <meta content="Twitter is without a doubt the best way to share and discover what is happening right now." name="description"/> <link href="https://web.archive.org/web/20100722114153cs_/http://s.twimg.com/stylesheets/base.css" media="screen" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20100722114153cs_/http://s.twimg.com/stylesheets/twitter.css" media="screen" rel="stylesheet" type="text/css"/> <link href="/web/20100722114153cs_/http://support.twitter.com/stylesheets/help_center.css?1279762460" media="screen" rel="stylesheet" type="text/css"/> <script> function change_language() { var new_language = $("#language").val(); document.cookie = 'language=' + new_language + '; path =/'; window.location.reload(true) } </script> <script src="https://web.archive.org/web/20100722114153js_/http://platform.twitter.com/anywhere.js?id=NMahsfe8u8cPpwRAAUeCPA&v=1"> </script> <script type="text/javascript"> twttr.anywhere(function(twitter) { twitter(".at-anywhere").hovercards(); }); </script> <title>Twitter Help Center</title> <script src="https://web.archive.org/web/20100722114153js_/http://ajax.googleapis.com/ajax/libs/jquery/1.3.0/jquery.min.js" type="text/javascript"></script> <link href="https://web.archive.org/web/20100722114153im_/http://s.twimg.com/images/favicon.ico" rel="shortcut icon" type="image/x-icon"/> </head> <body class="groups" id="show"> <div id="container" class="subpage"> <div id="header"> <form method="post" id="sign_out_form" action="/web/20100722114153/http://support.twitter.com/sessions/destroy" style="display:none;"> <input name="authenticity_token" value="sgm7PyC1TAJjgD62V8APB/XMtpSrWEe+E4o+mF5HmSU=" type="hidden"/> </form> <ul class="top-navigation round"> <li><a href="/web/20100722114153/http://support.twitter.com/login?return_to=/groups/35-business">Sign In</a></li> <li class="divider">•</li> <li><a href="/web/20100722114153/http://support.twitter.com/login?return_to=/tickets">Check Existing Tickets</a></li> </ul> <a href="https://web.archive.org/web/20100722114153/http://twitter.com/" title="Twitter / Home" accesskey="1" id="logo"><img alt="Twitter_logo_header" src="/web/20100722114153im_/http://support.twitter.com/images/twitter_logo_header.png?1279762460"/></a> </div> <div class="content-bubble-arrow"></div> <div id="support_content" class="round"> <div class="helpcenter-header"> <div class="language-toggle"> <form> Language: <select id="language" name="language" onchange="change_language();"> <option value="en" selected>English</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="de">Deutsch</option> <option value="es">Español</option> </select> </form> </div> <h3> <a href="/web/20100722114153/http://support.twitter.com/">Help Center</a> </h3> </div> <div class="page-header"> <div class="help-search" id="help_search"> <form action="/web/20100722114153/http://support.twitter.com/homes/search" id="zendesk_search" method="get" page="1"> <input id="query" name="query" type="text" value="Search the help center"/> <button type="submit" class="btn" id="zendesk_search_submit">Search</button> </form> </div> <h1>Business</h1> </div> <div class="help-topic clearfix"> <div class="topics"> <div class="category"> <h4>Frequently Asked Questions</h4> <ul> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business/topics/127-frequently-asked-questions/articles/210989-earlybird-offers">@earlybird Offers</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business/topics/127-frequently-asked-questions/articles/142101-promoted-products">Promoted Products</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business/topics/127-frequently-asked-questions/articles/142161-advertisers">Advertisers</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business/topics/127-frequently-asked-questions/articles/76487-business-verification">Business Verification</a></li> </ul> </div> <div class="category"> <h4>Getting Started</h4> <ul> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business/topics/139-getting-started/articles/218635-business-101-getting-started-on-twitter">Business 101: Getting Started on Twitter</a></li> </ul> </div> </div> <div class="sidebar"> <div class="aside"> <h4>All Help Sections</h4> <ul> <li><a href="/web/20100722114153/http://support.twitter.com/groups/31-twitter-basics">Twitter basics</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/32-something-s-not-working">Something's not working</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/33-report-a-violation">Report a violation</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/34-mobile">Mobile</a></li> <li><a href="/web/20100722114153/http://support.twitter.com/groups/35-business">Business</a></li> </ul> </div> <div class="aside"> <h4>See Also:</h4> <ul class="links"> <li><a href="https://web.archive.org/web/20100722114153/http://blog.twitter.com/"><img src="/web/20100722114153im_/http://support.twitter.com/images/icons/inset/blog.png"/> Twitter Blog</a></li> <li><a href="https://web.archive.org/web/20100722114153/http://status.twitter.com/"><img src="/web/20100722114153im_/http://support.twitter.com/images/icons/inset/alert.png"/> Status Blog</a></li> </ul> </div> <div class="aside"> <h4>Updates from Twitter Pt_ops <small>Follow <span class="at-anywhere">@PT_ops</span> for the latest </small> </h4> <script> (function() { $.ajax({ url: 'https://web.archive.org/web/20100722114153/http://support.twitter.com/homes/twitter_feed', data: {}, success: function(result) { $(".twtr-tweets").html(result); 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Twitter Help Center