Twitter Help Center

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://support.twitter.com:80/groups/34-mobile","20100722214207","https://web.archive.org/","web","/_static/", "1279834927"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta content="text/html; charset=utf-8" http-equiv="Content-Type"/> <meta content="en-us" http-equiv="Content-Language"/> <meta content="Twitter is without a doubt the best way to share and discover what is happening right now." name="description"/> <link href="https://web.archive.org/web/20100722214207cs_/http://s.twimg.com/stylesheets/base.css" media="screen" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20100722214207cs_/http://s.twimg.com/stylesheets/twitter.css" media="screen" rel="stylesheet" type="text/css"/> <link href="/web/20100722214207cs_/http://support.twitter.com/stylesheets/help_center.css?1279762460" media="screen" rel="stylesheet" type="text/css"/> <script> function change_language() { var new_language = $("#language").val(); document.cookie = 'language=' + new_language + '; path =/'; window.location.reload(true) } </script> <script src="https://web.archive.org/web/20100722214207js_/http://platform.twitter.com/anywhere.js?id=NMahsfe8u8cPpwRAAUeCPA&v=1"> </script> <script type="text/javascript"> twttr.anywhere(function(twitter) { twitter(".at-anywhere").hovercards(); }); </script> <title>Twitter Help Center</title> <script src="https://web.archive.org/web/20100722214207js_/http://ajax.googleapis.com/ajax/libs/jquery/1.3.0/jquery.min.js" type="text/javascript"></script> <link href="https://web.archive.org/web/20100722214207im_/http://s.twimg.com/images/favicon.ico" rel="shortcut icon" type="image/x-icon"/> </head> <body class="groups" id="show"> <div id="container" class="subpage"> <div id="header"> <form method="post" id="sign_out_form" action="/web/20100722214207/http://support.twitter.com/sessions/destroy" style="display:none;"> <input name="authenticity_token" value="BtD6d3ms4+/BPC92400LDyVH0VSvyUzs0pHDuhbx6n0=" type="hidden"/> </form> <ul class="top-navigation round"> <li><a href="/web/20100722214207/http://support.twitter.com/login?return_to=/groups/34-mobile">Sign In</a></li> <li class="divider">•</li> <li><a href="/web/20100722214207/http://support.twitter.com/login?return_to=/tickets">Check Existing Tickets</a></li> </ul> <a href="https://web.archive.org/web/20100722214207/http://twitter.com/" title="Twitter / Home" accesskey="1" id="logo"><img alt="Twitter_logo_header" src="/web/20100722214207im_/http://support.twitter.com/images/twitter_logo_header.png?1279762460"/></a> </div> <div class="content-bubble-arrow"></div> <div id="support_content" class="round"> <div class="helpcenter-header"> <div class="language-toggle"> <form> Language: <select id="language" name="language" onchange="change_language();"> <option value="en" selected>English</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="de">Deutsch</option> <option value="es">Español</option> </select> </form> </div> <h3> <a href="/web/20100722214207/http://support.twitter.com/">Help Center</a> </h3> </div> <div class="page-header"> <div class="help-search" id="help_search"> <form action="/web/20100722214207/http://support.twitter.com/homes/search" id="zendesk_search" method="get" page="1"> <input id="query" name="query" type="text" value="Search the help center"/> <button type="submit" class="btn" id="zendesk_search_submit">Search</button> </form> </div> <h1>Mobile</h1> </div> <div class="help-topic clearfix"> <div class="topics"> <div class="category"> <h4>Application Release Notes</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/134-application-release-notes/articles/202137-twitter-for-iphone-release-notes">Twitter for iPhone: Release notes</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/134-application-release-notes/articles/168312-android-release-notes">Android Release Notes</a></li> </ul> </div> <div class="category"> <h4>Getting Started</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/14014-twitter-phone-faqs">Twitter Phone FAQs</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/14020-official-twitter-text-commands">Official Twitter Text Commands</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/14589-how-to-add-your-phone-via-sms">How To Add Your Phone via SMS</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/110250-how-to-add-your-phone-via-web-activation">How To Add Your Phone via Web Activation</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/87284-how-to-add-your-phone-via-one-way-long-codes-international">How To Add Your Phone via One-Way Long Codes (International)</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/14226-how-to-find-your-twitter-short-long-code">How To Find Your Twitter Short/Long Code</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/128549-how-to-create-an-account-on-twitter-mobile-web">How To Create an Account on Twitter Mobile Web</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/18299-how-to-complete-mobile-sign-up-accessing-your-web-account">How To Complete Mobile Sign Up: Accessing Your Web Account</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/131308-how-to-follow-unfollow-others-via-sms">How To Follow/Unfollow Others via SMS</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/134921-how-to-send-messages-on-mobile-twitter-com">How To Send Messages On mobile.twitter.com</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/118492-new-how-to-tweet-with-your-location-on-mobile-devices">NEW: How To Tweet With Your Location on Mobile Devices</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/123-getting-started/articles/41611-which-mobile-carriers-does-twitter-support">Which Mobile Carriers Does Twitter Support?</a></li> </ul> </div> <div class="category"> <h4>Your Settings</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/124-your-settings/articles/15610-how-to-turn-mobile-updates-on-and-off-via-web-or-sms">How To Turn Mobile Updates On and Off (via Web or SMS)</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/124-your-settings/articles/81940-how-to-delete-or-change-your-mobile-number">How To Delete or Change Your Mobile Number</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/124-your-settings/articles/129550-how-to-change-mobile-preferences">How To Change Mobile Preferences</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/124-your-settings/articles/15366-how-to-use-mobile-sleep-settings">How To Use Mobile Sleep Settings </a></li> </ul> </div> <div class="category"> <h4>Troubleshooting</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/203911-how-to-remove-your-account-from-twitter-for-iphone">How To Remove Your Account From Twitter for iPhone</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/75959-i-sent-start-no-response-from-twitter">I Sent START. No Response From Twitter!</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/133382-twitter-doesn-t-recognize-me-when-adding-my-phone-via-sms-short-code">Twitter Doesn't Recognize Me When Adding My Phone via SMS Short Code</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/132876-i-m-having-trouble-adding-my-phone-via-long-code">I'm Having Trouble Adding My Phone via Long Code </a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/50747-i-m-not-receiving-all-of-my-twitter-updates">I'm Not Receiving All of My Twitter Updates</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/125-troubleshooting/articles/95277-which-twitter-account-is-my-mobile-phone-associated-with">Which Twitter Account is My Mobile Phone Associated With?</a></li> </ul> </div> <div class="category"> <h4>Carriers & Apps</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/203911-how-to-remove-your-account-from-twitter-for-iphone">How To Remove Your Account From Twitter for iPhone</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/200922-tweetie-for-mac-v1-2-7">Tweetie for Mac - v1.2.7</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/168930-new-twitter-for-android">NEW: Twitter for Android!</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/142060-twitter-on-your-blackberry">Twitter on Your Blackberry!</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/174810-twitter-for-iphone-an-introduction">Twitter for iPhone: An Introduction</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/168308-twitter-for-iphone-the-basics">Twitter for iPhone: The Basics</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/170378-twitter-for-iphone-reading">Twitter for iPhone: Reading</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/170433-twitter-for-iphone-composing">Twitter for iPhone: Composing</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/170505-twitter-for-iphone-tips-and-tricks">Twitter for iPhone: Tips and Tricks</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/170511-twitter-for-iphone-advanced-features">Twitter for iPhone: Advanced Features</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/160337-twitter-for-iphone-feature-requests-amp-feedback">Twitter for iPhone: Feature Requests & Feedback</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/160352-i-m-having-trouble-using-twitter-for-iphone">I'm Having Trouble Using Twitter for iPhone</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile/topics/126-carriers-apps/articles/14225-does-twitter-charge-me-for-text-messages">Does Twitter Charge Me For Text Messages?</a></li> </ul> </div> </div> <div class="sidebar"> <div class="aside"> <h4>All Help Sections</h4> <ul> <li><a href="/web/20100722214207/http://support.twitter.com/groups/31-twitter-basics">Twitter basics</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/32-something-s-not-working">Something's not working</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/33-report-a-violation">Report a violation</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/34-mobile">Mobile</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/groups/35-business">Business</a></li> </ul> </div> <div class="aside"> <h4>See Also:</h4> <ul class="links"> <li><a href="https://web.archive.org/web/20100722214207/http://blog.twitter.com/"><img src="/web/20100722214207im_/http://support.twitter.com/images/icons/inset/blog.png"/> Twitter Blog</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://status.twitter.com/"><img src="/web/20100722214207im_/http://support.twitter.com/images/icons/inset/alert.png"/> Status Blog</a></li> </ul> </div> <div class="aside"> <h4>Updates from Twitter Support <small>Follow <span class="at-anywhere">@support</span> for the latest </small> </h4> <script> (function() { $.ajax({ url: 'https://web.archive.org/web/20100722214207/http://support.twitter.com/homes/twitter_feed', data: {}, success: function(result) { $(".twtr-tweets").html(result); }}); })(); </script> <div id="twitter-widget"> <div id="twtr-widget-1" class="twtr-widget twtr-widget-profile"> <div style="width: 300px;" class="twtr-doc"> <div class="twtr-bd"> <div style="height: auto;" class="twtr-timeline"> <div class="twtr-tweets"> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div> </div> </div> <script> var initialText = 'Search the help center'; </script> <script src="/web/20100722214207js_/http://support.twitter.com/javascripts/search_box.js"></script> <div id="footer" class="round"> <h3 class="offscreen">Footer</h3> <ul> <li class="first">漏 2010 Twitter</li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/about#about">About Us</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/about/contact">Contact</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://blog.twitter.com/">Blog</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://status.twitter.com/">Status</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/goodies">Goodies</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://dev.twitter.com/">API</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://business.twitter.com/twitter101">Business</a></li> <li><a href="/web/20100722214207/http://support.twitter.com/">Help</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/jobs">Jobs</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/tos">Terms</a></li> <li><a href="https://web.archive.org/web/20100722214207/http://twitter.com/privacy">Privacy</a></li> </ul> </div> </div> <div id="notifications"> <div class="notification-bar-container"></div> </div> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-30775-20']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://web.archive.org/web/20100722214207/https://ssl' : 'https://web.archive.org/web/20100722214207/http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> </body> </html>

CINXE.COM

Twitter Help Center