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evt.initCustomEvent( event, params.bubbles, params.cancelable, params.detail ); return evt; } CustomEvent.prototype = window.Event.prototype; window.CustomEvent = CustomEvent; })(); var makeAComplaintEvent = new CustomEvent('makeAComplaintEvent'); } </script> <div id="complaint-app" class="complaint-form-styles"></div> <script src="/_resources/themes/base_complaint_dist/js/chunk-vendors.1319b37c.js"> </script> <script src="/_resources/themes/base_complaint_dist/js/app.3f85f6f3.js"> </script> </div> </section> <section class="element hero-banner" id="news"> <div class="container"> <div class="row-no-margin"> <h1> <span>News</span> <span class="light-blue">Ng膩 P奴rongo o te W膩</span> </h1> <div class="dash"></div> <h5>BSA news and media releases including the BSA P膩nui newsletter</h5> </div> </div> </section> <section class="element featured-pages" id="in-this-section"> <div class="container"> <div class="row"> <a href="/news/bsa-news/" class="featured-page-card col-md-6"> <div class="icon"> <picture> <source srcset="/assets/icons/383b6a6126/Icon-News-v2__FitMaxWzUwLDUwXQ.png?time=1556502022&title=Icon+News+v2 1x, /assets/icons/383b6a6126/Icon-News-v2.png?time=1556501983&title=Icon+News+v2 2x" type="image/png"> <source srcset="/assets/icons/383b6a6126/Icon-News-v2__FitMaxWzUwLDUwXQ_png.webp?time=1705521019&title=Icon+News+v2 1x, /assets/icons/383b6a6126/Icon-News-v2_png.webp?time=1705521019&title=Icon+News+v2 2x" type="image/webp"> <img src="/assets/icons/383b6a6126/Icon-News-v2__FitMaxWzUwLDUwXQ.png?time=1556502022&title=Icon+News+v2" alt="Icon News v2" width="50" height="50" loading="" > </picture> </div> <div class="content"> <span class="title"> BSA News <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> <p class="text">Read the latest news from the BSA</p> </div> </a> <a href="/news/bsa-panui-bulletin/" class="featured-page-card col-md-6"> <div class="icon"> <picture> <source srcset="/assets/icons/68db65b3f4/Icon-Panui.png?time=1556501748&title=Icon+Panui 1x, /assets/icons/68db65b3f4/Icon-Panui.png?time=1556501748&title=Icon+Panui 2x" type="image/png"> <source srcset="/assets/icons/68db65b3f4/Icon-Panui_png.webp?time=1705521681&title=Icon+Panui 1x, /assets/icons/68db65b3f4/Icon-Panui_png.webp?time=1705521681&title=Icon+Panui 2x" type="image/webp"> <img src="/assets/icons/68db65b3f4/Icon-Panui.png?time=1556501748&title=Icon+Panui" alt="Icon Panui" width="50" height="50" loading="" > </picture> </div> <div class="content"> <span class="title"> BSA P膩nui (Bulletin) <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> <p class="text">Keep up to date with our decisions and what we've been doing</p> </div> </a> </div> </div> </section> <section class="element separator" id="separator"> <!-- This Elemental Area does not contain any content - it is used for separatoin purposes only and style via CSS --> </section> <section class="element featured-faqs" id="featured-faqs"> <div class="container"> <div class="row"> <header class="block-header"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24" width="24px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#faq-icon"></use> </svg> <h5>FREQUENTLY ASKED QUESTIONS</h5> <a href="/all-faqs/" class="view-all-link">All FAQ's ›</a> </header> <div class="accordion" id="faqs-accordion"> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-76" aria-expanded="true" aria-controls="faq-76" class="collapsed"> <span>What happens when the BSA releases a decision?</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-76" class="collapse" aria-labelledby="faq-76" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>The written decision will be sent to you and the broadcaster first. You鈥檒l be asked to keep it confidential for a short time until it鈥檚 publicly released.</p><p>The decision is then published on the BSA website, and reported in the <a title="BSA P膩nui (Bulletin)" rel="noopener" href="/news/bsa-panui-bulletin/" target="_blank">BSA P膩nui</a>/newsletter. Sometimes we issue a media release but we never release the contact details of complainants.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-62" aria-expanded="true" aria-controls="faq-62" class="collapsed"> <span>Where can I find information about BSA decisions? </span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-62" class="collapse" aria-labelledby="faq-62" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>All decisions on complaints can be seen on our website <a href="https://www.bsa.govt.nz/decisions/all-decisions/">here</a>.</p><p>You can find out more about the number and types of complaints in our <a href="https://www.bsa.govt.nz/about-us/statutory-reports/">Annual Reports</a>.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-61" aria-expanded="true" aria-controls="faq-61" class="collapsed"> <span>Can I find out if a complaint has been made about a programme? </span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-61" class="collapse" aria-labelledby="faq-61" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>We don鈥檛 generally comment on whether we鈥檝e received a complaint about a particular broadcast.</p><p>In most cases, complaints must go to the broadcaster first. You could ask the broadcaster if a programme has been complained about.</p><p>Once complaints are determined, we publish the <a href="/decisions/all-decisions/">decisions</a> on our website.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-48" aria-expanded="true" aria-controls="faq-48" class="collapsed"> <span>Does the BSA review the wording of warnings or audience advisories? </span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-48" class="collapse" aria-labelledby="faq-48" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>The broadcaster must decide the language in a warning or audience advisory under the broadcasting standards. We don鈥檛 review these or provide examples, as the wording required will be context-specific.</p><p>If you think a warning wasn鈥檛 adequate, you can make a <a href="https://www.bsa.govt.nz/complaints/the-complaints-process/">formal complaint</a> to the <a href="https://www.bsa.govt.nz/broadcasters/broadcaster-contact-details/">broadcaster</a> in the first instance.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-50" aria-expanded="true" aria-controls="faq-50" class="collapsed"> <span>Does the BSA monitor broadcasters or initiate action outside the complaints process? </span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-50" class="collapse" aria-labelledby="faq-50" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>The BSA has no such powers. We become involved only when formal complaints come to us about specific programmes.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-81" aria-expanded="true" aria-controls="faq-81" class="collapsed"> <span>What is the BSA?</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-81" class="collapse" aria-labelledby="faq-81" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>The Broadcasting Standards Authority (BSA) is an independent Crown entity that oversees the broadcasting standards regime on behalf of New Zealanders. We determine complaints, oversee and develop broadcasting standards, and engage with broadcasters and the public to help people understand and apply the broadcasting standards system, our decisions and our research.</p><p>For more information see <a title="What we do" href="" class="ss-broken">What we do.</a></p> </div> </div> </div> </div> </div> </div> </section> </main> <!-- cached footer --> <footer id="site-footer"> <div class="cta"> <div class="container"> <div class="inner-row"> <div class="btns"> <a href="mailto:info@bsa.govt.nz" class="btn btn-inverse">Email us</a> </div> <div class="links"> <a href="tel:0800366996">Call 0800 366 996</a> <a href="//Twitter.com/BSA_NZ" target="_blank">Twitter.com/BSA_NZ</a> </div> </div> </div> </div> <div class="nav"> <div class="container"> <div class="row"> <div class="col-lg-2"> <a href="/" id="footer-logo"> <img src="/_resources/themes/base_dist/images/footer-logo.png" srcset="/_resources/themes/base_dist/images/footer-logo.png 1x, 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