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href="/legal/ccpa-and-do-not-track-supplement" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="CCPA and Do Not Track Supplement "><span class="truncate">CCPA and Do Not Track Supplement </span></div></a></div><div title="Technical and Organizational Measures"><a href="/legal/technical-and-organizational-measures" class="ab-tree-navigation-link ab-tab-focus text-lg cursor-pointer select-none flex items-center justify-between pr-0 pt-0 ab-tree-navigation-link-inactive text-gray-600 dark:text-gray-300 css-1qgkdqx" role="link" tabindex="0"><div class="flex items-center css-9whsf3" title="Technical and Organizational Measures"><span class="truncate">Technical and Organizational Measures</span></div></a></div></div></div></div></div></div><div class="my-2 hidden"><a href="https://www.archbee.com/?utm_campaign=hosted-docs&amp;utm_medium=referral&amp;utm_source=docs.elevateai.com" target="_blank" class="flex items-center justify-center mx-auto unselectable px-4 py-1 h-[40px] border cursor-pointer rounded-lg bg-gray-400/5 border-transparent w-full"><span class="text-gray-600 dark:text-gray-300">Docs powered by</span> <span class="flex items-center gap-1.5 font-semibold text-gray-600 dark:text-gray-100">Archbee</span></a></div></div><div role="main" class="ab-center-column md:flex justify-center grow xl:px-7 xl:overflow-x-hidden"><div class="w-full max-w-[768px]" id="main-column"><div><div class="flex flex-col justify-center pt-4 xl:pt-7"><div class="flex flex-1 w-full justify-center pb-0"><div class="flex flex-initial flex-col w-full"><div class="flex items-center pl-0 pr-2 mb-4 xl:-mt-1.5"><div class="flex"><div><div class="flex text-gray-400 flex-wrap"><div class="flex"><div class="flex pr-2 text-gray-500 dark:text-gray-400 items-center hover:underline hover:text-gray-800 dark:hover:text-gray-100 cursor-pointer font-semibold css-19pg8bp">TERMS OF USE</div></div></div></div></div></div><h1 class="ab-doc-name h1 font-bold text-5xl break-words w-full max-w-full mt-0 pb-0 xl:-mt-1.5 mb-8 css-ydpz48">Invoicing Policy</h1><div><div id="STRIPE_TEMPLATE_EDITOR" class="archbee-editor-v2 relative flex flex-col electron-no-drag text-lg bg-white text-gray-600 dark:bg-gray-900 dark:text-gray-300 break-words w-full flex-initial max-w-full" data-cy="archbee-editor"><div spellcheck="false" data-cy="plate-content" data-slate-editor="true" data-slate-node="value" contenteditable="false" zindex="-1" style="position:relative;white-space:pre-wrap;word-wrap:break-word"><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h1 class="ab-h1 heading heading-1 font-bold tracking-tighter text-4xl break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 1" id="ddJED" data-cy="heading-one-element"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">NICE ELEVATEAI INVOICING POLICY</span></span></span><a href="#ddJED" contenteditable="false" tabindex="0" aria-label="NICE ELEVATEAI INVOICING POLICY" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="34" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h1></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Last Updated: June 1, 2023</span></strong></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">You understand and agree that you may be invoiced by NICE, or its affiliates, as described in this Invoicing Policy.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h2 class="ab-h2 heading heading-2 text-3xl tracking-tighter font-bold break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 2" id="_o4IB" data-cy="heading-two-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">1. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><u data-slate-leaf="true" class="ab-underline break-words" data-cy="underline-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">ElevateAI Transcription Microservice</span></strong></u></span></span><a href="#_o4IB" contenteditable="false" tabindex="0" aria-label="1. ElevateAI Transcription Microservice" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h2></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="C7WLG" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">a</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">. General</span></strong></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-string="true">.</span></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true"> </span></strong></i></span></span><a href="#C7WLG" contenteditable="false" tabindex="0" aria-label="a. General. " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h3></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">The ElevateAI Transcription Microservice is invoiced based on the amount of audio processed by the Microservice each month (“Transcription Usage”). Additional charges apply for Transcription Usage that includes the ElevateAI Transcription - CX AI (“Transcription-CX AI Usage”).</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="LkPtm" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">b. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">ElevateAI Transcription Microservice - Base Transcription</span></strong></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><span data-slate-string="true">.</span></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true"> </span></strong></i></span></span><a href="#LkPtm" contenteditable="false" tabindex="0" aria-label="b. ElevateAI Transcription Microservice - Base Transcription. " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h3></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Transcription Usage is accrued in one-second increments, and invoiced monthly in arrears based on the tiered pricing table outlined below:</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper overflow-auto rounded-2xl mb-5 w-full"><div class="relative max-w-full overflow-hidden"><div class="css-1qwxpuu"><table role="table" class="ab-table w-full break-inside-avoid ab-table-with-key-tcT2fAEaj98EbvGzKru_h css-ttoztq" data-cy="table"><thead role="rowgroup"><tr data-slate-node="element" role="row"><th data-cellkey="tcT2fAEaj98EbvGzKru_h-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-14bcmcs font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Pricing Tier</span></strong></span></span></p></div></div></th><th data-cellkey="tcT2fAEaj98EbvGzKru_h-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l-none dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-1cy9k9p font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Hours (per Month)</span></strong></span></span></p></div></div></th><th data-cellkey="tcT2fAEaj98EbvGzKru_h-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t border-l-none dark:text-gray-200 bg-gray-100 dark:bg-gray-700 css-1lillu0 font-normal text-left" role="columnheader"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Price (per Second)</span></strong></span></span></p></div></div></th></tr></thead><tbody><tr data-slate-node="element" role="row"><td data-cellkey="tcT2fAEaj98EbvGzKru_h-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">T1</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">0 – 30,000</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">$0.00002778</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="tcT2fAEaj98EbvGzKru_h-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">T2</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">30,000 – 150,000</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">$0.00002500</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="tcT2fAEaj98EbvGzKru_h-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">T3</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">150,000 – 750,000</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">$0.00002222</span></span></span></p></div></div></td></tr><tr data-slate-node="element" role="row"><td data-cellkey="tcT2fAEaj98EbvGzKru_h-0" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l dark:text-gray-200 css-uxtrrq" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">T4</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-1" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-1cy9k9p" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">750,000 +</span></strong></span></span></p></div></div></td><td data-cellkey="tcT2fAEaj98EbvGzKru_h-2" class="relative align-top border-gray-100 dark:border-gray-700 border-b border-r break-all border-t-none border-l-none dark:text-gray-200 css-7t3tmr" role="cell"><div data-slate-node="element" class="css-rk1qzv"><div data-slate-node="element" class="ab-plugin-wrapper mb-0 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-0"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">$0.00001944</span></span></span></p></div></div></td></tr></tbody></table></div><div class="select-none css-1hyj23r" contenteditable="false"></div><div class="select-none css-1hyj23r" contenteditable="false"></div></div></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">As an example, if the service processes 40,000 hours (144,000,000 seconds) of audio within the month the total fees for Transcription Usage are [108,000,000 seconds accrued in T1 * $0.00002778 per second] + [36,000,000 seconds accrued in T2 * $0.00002500 per second] = $3,900.24. </span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">As another example, if the service processes 20,000 hours (72,000,000 seconds) of audio within the month, then Your total fees equal [72,000,000 seconds accrued in T1 * $0.00002778 per second] for Transcription Usage for equaling a total of $2,000.16.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-zero-width="n" data-slate-length="0"><br/></span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h2 class="ab-h2 heading heading-2 text-3xl tracking-tighter font-bold break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 2" id="UOAP2" data-cy="heading-two-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">2. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><u data-slate-leaf="true" class="ab-underline break-words" data-cy="underline-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">ElevateAI CX AI Standalone Microservice</span></strong></u></span></span><a href="#UOAP2" contenteditable="false" tabindex="0" aria-label="2. ElevateAI CX AI Standalone Microservice" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h2></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="pXZkS" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">a. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">General</span></strong></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">. </span></span></span><a href="#pXZkS" contenteditable="false" tabindex="0" aria-label="a. General. " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h3></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">CX AI may be used as an enhancement feature to the ElevateAI Transcription Microservice, as described elsewhere, or You may choose to upload your own / third-party text files (e.g., transcripts, chats) for processing by ElevateAI CX AI Standalone (“ElevateAI CX AI Standalone Microservice”).</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h3 class="ab-h3 heading heading-3 font-bold text-2xl tracking-tighter break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 3" id="ursoi" data-cy="heading-three-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">b. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><i data-slate-leaf="true" class="ab-italic break-words" data-cy="italic-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">ElevateAI CX AI Standalone Microservice</span></strong></i></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">. </span></span></span><a href="#ursoi" contenteditable="false" tabindex="0" aria-label="b. ElevateAI CX AI Standalone Microservice. " class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h3></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">The ElevateAI CX AI Standalone Microservice is invoiced based on the number of Words processed by the Microservice each month (“CX AI Standalone Usage”). ElevateAI CX AI Standalone Microservice Usage is accrued in 1,000-Word increments, with a minimum processing charge of 1,000 Words, and invoiced monthly in arrears at a rate of $0.01 per 1,000-Word tranche.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">For purposes of all ElevateAI Microservices and features, “Word(s)” means one or more characters separated by a space, new line, tab, or a combination of these.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">As an example, if You process 3 files having 400, 600, and 1,900 Words respectively, You will have a total CX AI Standalone Usage of 4,000 Words requiring four 1,000-word tranches = $0.04.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h2 class="ab-h2 heading heading-2 text-3xl tracking-tighter font-bold break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 2" id="7pNAH" data-cy="heading-two-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">3. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><u data-slate-leaf="true" class="ab-underline break-words" data-cy="underline-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Invoicing and Payment Terms and Taxes</span></strong></u></span></span><a href="#7pNAH" contenteditable="false" tabindex="0" aria-label="3. Invoicing and Payment Terms and Taxes" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h2></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">a.</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> Invoices shall be issued in accordance with this ElevateAI Invoicing Policy. You will pay all fees and expenses to NICE in U.S. Dollars or in the currency stated in the invoice. Payment in full for all invoices is due within thirty (30) days following the date NICE sends an invoice to the designated billing email associated with Your account (the “Invoice Date”). With respect to any amount due to NICE which is not paid within thirty (30) days following the Invoice Date, NICE may apply interest at the rate of one and one-half percent (1½%) per month, or such lesser amount required by law, assessed from the due date through the date of payment. Without waiving any of its rights or remedies under the Terms or at law, NICE reserves the right to suspend delivery of your use of ElevateAI until any amounts that are outstanding and past due are paid to NICE in full.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">In limited circumstances, NICE may, in its sole discretion, accept Your purchase order for ElevateAI. However, Your purchase orders, if any, are for Your administrative purposes only, and any preprinted terms on Your purchase orders will not add to, modify, or have any effect on the Terms.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">b.</span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true"> You shall, in addition to the other amounts payable under the Terms, bear and pay all sales and other taxes, federal, state or otherwise, however designated that are levied or imposed by reason of the transactions contemplated hereunder, but excluding taxes on NICE’s net income. Without limiting the foregoing, if any such taxes are imposed upon and paid by NICE, You shall reimburse NICE within thirty (30) days of receipt of an invoice from NICE for such amount. If, at any time, You claim that your payment for use of ElevateAI pursuant to the Terms is exempt from any taxes, it shall be Your responsibility to provide NICE with the appropriate tax exemption certificate(s). In the absence of valid proof of exemption, NICE reserves the right to charge You for, and You agree to pay, the applicable taxes.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h2 class="ab-h2 heading heading-2 text-3xl tracking-tighter font-bold break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 2" id="22X7t" data-cy="heading-two-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">4. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><u data-slate-leaf="true" class="ab-underline break-words" data-cy="underline-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Free Accounts</span></strong></u></span></span><a href="#22X7t" contenteditable="false" tabindex="0" aria-label="4. Free Accounts" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h2></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">You may be provided a free account for limited (as applicable) use of ElevateAI (“Free Account(s)”). Such Free Accounts are permitted up to 1,000 processing requests per calendar day. Such Free Accounts are subject to revocation at any time.</span></span></span></p></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 mt-10 w-full"><h2 class="ab-h2 heading heading-2 text-3xl tracking-tighter font-bold break-words break-inside-avoid toc-scroll-target text-gray-800 dark:text-gray-100 css-1voruy" placeholder="Heading 2" id="dwDBB" data-cy="heading-two-element"><span data-slate-node="text"><span data-slate-leaf="true"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">5. </span></strong></span></span><span data-slate-node="text"><span data-slate-leaf="true"><u data-slate-leaf="true" class="ab-underline break-words" data-cy="underline-mark"><strong data-slate-leaf="true" class="ab-bold font-bold break-words text-gray-800 dark:text-gray-100" data-cy="bold-mark"><span data-slate-string="true">Credit Card Prepayment</span></strong></u></span></span><a href="#dwDBB" contenteditable="false" tabindex="0" aria-label="5. Credit Card Prepayment" class="relative select-none css-14ww1q5"><span class="ml-2"><svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="p-0.5 copy-link cursor-pointer hidden absolute stroke-current css-1etxbbi"><circle cx="12" cy="5" r="3"></circle><line x1="12" y1="22" x2="12" y2="8"></line><path d="M5 12H2a10 10 0 0 0 20 0h-3"></path></svg></span></a></h2></div><div data-slate-node="element" class="ab-plugin-wrapper mb-5 w-full"><p class="ab-paragraph w-full mt-0 leading-7 break-words text-gray-600 dark:text-gray-300 mb-5"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">If You elect to use the credit card prepayment option through NICE’s third-party payment processor, then only the ElevateAI Transcription Microservice - Base Transcription Pricing Tier 1 in Section 1.b. above shall apply, regardless of the total Hours (per Month) You purchase. Prepaid units of Usage are not refundable and shall expire 12 months following purchase. Notwithstanding anything contained herein to the contrary, in the event You elect to prepay with a credit card, then: (a) Section 3.a. shall not apply to such prepayments; and (b) the estimated Taxes shall be invoiced at the time of such prepayment.</span></span></span></p></div></div></div></div></div></div><div class="flex flex-col"><div class="no-print flex flex-col justify-end sm:flex-col w-full max-w-full pt-16"><div class="border-t border-gray-100 dark:border-gray-800 mb-7"></div><div class="flex flex-col lg:flex-row justify-between w-full dark:border-gray-800 mb-12"><a title="TERMS OF USE" tabindex="0" class="ab-nav-left ab-tab-focus flex flex-1 items-center lg:max-w-[calc(50%-0.5rem)] justify-start text-left mb-2 rounded-2xl cursor-pointer py-3 px-4 bg-gray-50 dark:bg-gray-850 hover:bg-gray-100 dark:hover:bg-gray-800 css-df5wkf" href="/legal"><div class="mr-3"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="navigation-arrow stroke-current text-gray-300 dark:text-gray-500 transition-all"><circle cx="12" cy="12" r="10"></circle><polyline points="12 8 8 12 12 16"></polyline><line x1="16" y1="12" x2="8" y2="12"></line></svg></div><div class="max-w-[90%]"><div class="text-gray-500 dark:text-gray-400 text-xs font-bold mt-0.5 text-left">PREVIOUS</div><div class="ab-nav-left-text text-left font-bold text-lg truncate">TERMS OF USE</div></div></a><a title="PRIVACY NOTICE" tabindex="0" class="ab-nav-right ab-tab-focus flex flex-1 items-center lg:max-w-[calc(50%-0.5rem)] justify-end text-right mb-2 rounded-2xl cursor-pointer py-3 px-4 bg-gray-50 dark:bg-gray-850 hover:bg-gray-100 dark:hover:bg-gray-800 css-df5wkf" href="/legal/privacy-notice"><div class="max-w-[90%]"><div class="text-gray-500 dark:text-gray-400 text-xs font-bold mt-0.5">NEXT</div><div class="ab-nav-right-text text-right max-w-full font-bold text-lg truncate">PRIVACY NOTICE</div></div><div class="ml-3"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="navigation-arrow stroke-current text-gray-300 dark:text-gray-500 transition-all"><circle cx="12" cy="12" r="10"></circle><polyline points="12 16 16 12 12 8"></polyline><line x1="8" y1="12" x2="16" y2="12"></line></svg></div></a></div><div class="flex justify-center"><div class="my-2 hidden"><a href="https://www.archbee.com/?utm_campaign=hosted-docs&amp;utm_medium=referral&amp;utm_source=docs.elevateai.com" target="_blank" class="flex items-center justify-center mx-auto unselectable px-4 py-1 h-[40px] border cursor-pointer rounded-lg bg-gray-400/5 border-transparent w-[248px]"><span class="text-gray-600 dark:text-gray-300">Docs powered by</span> <span class="flex items-center gap-1.5 font-semibold text-gray-600 dark:text-gray-100">Archbee</span></a></div></div></div></div></div></div></div></div><div class="hidden"><div class="w-0 h-0 fixed right-0 bottom-0 pr-2 pt-7 xl:h-screen xl:w-1/3 xl:min-w-[33.33%] 2xl:min-w-[auto] 2xl:max-w-[450px] bg-white dark:bg-gray-900" style="top:100px"><div class="overflow-hidden h-full"><div id="ab-code-drawer" class="h-full"></div></div></div></div><div class="hidden xl:block w-[256px] 2xl:w-[360px] xl:flex-shrink-0"><div class="ab-right-column"><div class="ab-toc-container"><div id="ab-toc-portal"></div></div></div><div class="my-2 hidden"><a href="https://www.archbee.com/?utm_campaign=hosted-docs&amp;utm_medium=referral&amp;utm_source=docs.elevateai.com" target="_blank" class="flex items-center justify-center mx-auto unselectable px-4 py-1 h-[40px] border cursor-pointer rounded-lg bg-gray-400/5 border-transparent w-full"><span class="text-gray-600 dark:text-gray-300">Docs powered by</span> <span class="flex items-center gap-1.5 font-semibold text-gray-600 dark:text-gray-100">Archbee</span></a></div></div></div></div></div></div></div><section aria-label="Notifications alt+T" tabindex="-1" aria-live="polite" aria-relevant="additions text" aria-atomic="false"></section></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"hostname":"docs.elevateai.com","pdfExport":false,"shareableToken":"","docSpaceId":"PUBLISHED-6-YbRuj7rj2iihwMUBG2Y","docId":"/legal/invoicing-policy","_doc":{"id":"PUBLISHED-o6bp0Qg51Jaz8zKUwM3IH","name":"Invoicing Policy","icon":"","title":"Invoicing Policy","previewImageURL":"","summary":null,"urlKey":"legal/invoicing-policy","description":"Learn about the invoicing policy for NICE ElevateAI services, including pricing tiers for the Transcription Microservice based on audio processing, additional charges for the Transcription-CX AI feature, and billing for the ElevateAI CX AI Standalone Micr","urlAlias":null,"data":{"nodes":[{"id":"ddJEDZ3slArzvJM3l8B1d","type":"h1","children":[{"text":"NICE ELEVATEAI INVOICING POLICY"}]},{"id":"9ecnfJbve0OHLtGoAOuyP","type":"paragraph","children":[{"bold":true,"text":"Last Updated: June 1, 2023"}]},{"id":"Gl3m6jjGjDW8hzNNR5Fwr","type":"paragraph","children":[{"text":"You understand and agree that you may be invoiced by NICE, or its affiliates, as described in this Invoicing Policy."}]},{"id":"_o4IBZvZFXxAeQbWbe_5v","type":"h2","children":[{"bold":true,"text":"1. "},{"bold":true,"text":"ElevateAI Transcription Microservice","underline":true}]},{"id":"C7WLGgy4lglN1rs2z6_j1","type":"h3","children":[{"bold":true,"text":"a"},{"bold":true,"text":". General","italic":true},{"text":".","italic":true},{"bold":true,"text":" ","italic":true}]},{"id":"r4SZwQLkI1sB_iBBKSDYq","type":"paragraph","children":[{"text":"The ElevateAI Transcription Microservice is invoiced based on the amount of audio processed by the Microservice each month (“Transcription Usage”). Additional charges apply for Transcription Usage that includes the ElevateAI Transcription - CX AI (“Transcription-CX AI Usage”)."}]},{"id":"LkPtmbWx0_byMFOHfHNwy","type":"h3","children":[{"bold":true,"text":"b. "},{"bold":true,"text":"ElevateAI Transcription Microservice - Base Transcription","italic":true},{"text":".","italic":true},{"bold":true,"text":" ","italic":true}]},{"id":"l79kvd_tMoJfENVeyMHNV","type":"paragraph","children":[{"text":"Transcription Usage is accrued in one-second increments, and invoiced monthly in arrears based on the tiered pricing table outlined below:"}]},{"id":"tcT2fAEaj98EbvGzKru_h","data":{"selectedRows":[],"selectedTable":false,"isTableHeaderOn":true,"selectedColumns":[]},"type":"table","children":[{"id":"XqPOYjbU2mZ0_D7-wz061","type":"table-row","children":[{"id":"62tElsUBDXxJBeRywpvrQ","data":{"align":"center"},"type":"table-cell","children":[{"id":"qeltEwEBqG_yE_h_fw3YI","type":"paragraph","children":[{"bold":true,"text":"Pricing Tier"}]}]},{"id":"ZWXNYxidWsnM5Cib99IVP","data":{"align":"center"},"type":"table-cell","children":[{"id":"zxe_lkVF7FRhD6MpwyyAx","type":"paragraph","children":[{"bold":true,"text":"Hours (per Month)"}]}]},{"id":"SXxRwyePzwcH0mRycvM_1","data":{"align":"center"},"type":"table-cell","children":[{"id":"QBTArgX34qsGeNDSXNJgb","type":"paragraph","children":[{"bold":true,"text":"Price (per Second)"}]}]}]},{"id":"QDihezxQVXybb1B99BWnR","type":"table-row","children":[{"id":"A5ZTCb48ZS80UwPE-MxaT","data":{"align":"center"},"type":"table-cell","children":[{"id":"5lAK2YGhWwRrgA2il3rtL","type":"paragraph","children":[{"bold":true,"text":"T1"}]}]},{"id":"CPhfwlF2aF4it1xZC4B2M","data":{"align":"center"},"type":"table-cell","children":[{"id":"E7d5OTCCx_0zf84nRQZzb","type":"paragraph","children":[{"bold":true,"text":"0 – 30,000"}]}]},{"id":"EKqXO02TER6AHS0TjO0o4","data":{"align":"center"},"type":"table-cell","children":[{"id":"LiTl0gbzHrqWt-ExlerQ-","type":"paragraph","children":[{"text":"$0.00002778"}]}]}]},{"id":"km3NsqVxKog-8t2QSLdpe","type":"table-row","children":[{"id":"bhNf_U0_RXWDGJouFTq4g","data":{"align":"center"},"type":"table-cell","children":[{"id":"QazqiW0ex0OZVyLAuEi9k","type":"paragraph","children":[{"bold":true,"text":"T2"}]}]},{"id":"Stp-oKvkWG6CMLV8YC4BY","data":{"align":"center"},"type":"table-cell","children":[{"id":"mz_YvWGic5k0mkyWFX_Mf","type":"paragraph","children":[{"bold":true,"text":"30,000 – 150,000"}]}]},{"id":"07v2ssVK9W3V810mEL2qY","data":{"align":"center"},"type":"table-cell","children":[{"id":"4m7RFpLcPj6jp1lpKsdRf","type":"paragraph","children":[{"text":"$0.00002500"}]}]}]},{"id":"mR6ZTqzUolE_ivURo_n7d","type":"table-row","children":[{"id":"-VBNb_fm-2VfPb0L8AEYf","data":{"align":"center"},"type":"table-cell","children":[{"id":"mHOro52TwhDXjkcgpay1e","type":"paragraph","children":[{"bold":true,"text":"T3"}]}]},{"id":"NBaa2p6gY2ahOzRMkRzho","data":{"align":"center"},"type":"table-cell","children":[{"id":"UMNo6FOeRqsQ7T6Ag_cwJ","type":"paragraph","children":[{"bold":true,"text":"150,000 – 750,000"}]}]},{"id":"jFlH7sP20-jNxKDu8myrK","data":{"align":"center"},"type":"table-cell","children":[{"id":"IqSNdLvldiG33K_LmR3my","type":"paragraph","children":[{"text":"$0.00002222"}]}]}]},{"id":"PJeRRKGcQZ03o4bLbUcNd","type":"table-row","children":[{"id":"47oid50fJCTIzr09C2CAx","data":{"align":"center"},"type":"table-cell","children":[{"id":"7sfWRgEfaySzRzLZ9xQOv","type":"paragraph","children":[{"bold":true,"text":"T4"}]}]},{"id":"mciSOBQJ1KmsmqzocsLki","data":{"align":"center"},"type":"table-cell","children":[{"id":"mSMQxiCd24z88LIv_336L","type":"paragraph","children":[{"bold":true,"text":"750,000 +"}]}]},{"id":"W21raFThl33dgbQp_tfwl","data":{"align":"center"},"type":"table-cell","children":[{"id":"sapJfs-iZB0DuICZHDPFR","type":"paragraph","children":[{"text":"$0.00001944"}]}]}]}]},{"id":"uAeZSOghcC-d4nMyMnpkV","type":"paragraph","children":[{"text":"As an example, if the service processes 40,000 hours (144,000,000 seconds) of audio within the month the total fees for Transcription Usage are [108,000,000 seconds accrued in T1 * $0.00002778 per second] + [36,000,000 seconds accrued in T2 * $0.00002500 per second] = $3,900.24. "}]},{"id":"_6GAP9EVLUQCw9dB9NL1Z","type":"paragraph","children":[{"text":"As another example, if the service processes 20,000 hours (72,000,000 seconds) of audio within the month, then Your total fees equal [72,000,000 seconds accrued in T1 * $0.00002778 per second] for Transcription Usage for equaling a total of $2,000.16."}]},{"id":"Mk5SBEio4LiR-JBN497Qh","type":"paragraph","children":[{"text":""}]},{"id":"UOAP2maFQkPu_Gw1cRMov","type":"h2","children":[{"bold":true,"text":"2. "},{"bold":true,"text":"ElevateAI CX AI Standalone Microservice","underline":true}]},{"id":"pXZkS5Ezv6FLn-DF1_BEf","type":"h3","children":[{"bold":true,"text":"a. "},{"bold":true,"text":"General","italic":true},{"text":". "}]},{"id":"7boDw09dUoz-Xo3uFJC6u","type":"paragraph","children":[{"text":"CX AI may be used as an enhancement feature to the ElevateAI Transcription Microservice, as described elsewhere, or You may choose to upload your own / third-party text files (e.g., transcripts, chats) for processing by ElevateAI CX AI Standalone (“ElevateAI CX AI Standalone Microservice”)."}]},{"id":"ursoiuXrn0iTggV9MI0lc","type":"h3","children":[{"bold":true,"text":"b. "},{"bold":true,"text":"ElevateAI CX AI Standalone Microservice","italic":true},{"text":". "}]},{"id":"EV5EkyEfhwUoPsXLXjCLg","type":"paragraph","children":[{"text":"The ElevateAI CX AI Standalone Microservice is invoiced based on the number of Words processed by the Microservice each month (“CX AI Standalone Usage”). ElevateAI CX AI Standalone Microservice Usage is accrued in 1,000-Word increments, with a minimum processing charge of 1,000 Words, and invoiced monthly in arrears at a rate of $0.01 per 1,000-Word tranche."}]},{"id":"MLcVtgEph9BTSIKL44T_8","type":"paragraph","children":[{"text":"For purposes of all ElevateAI Microservices and features, “Word(s)” means one or more characters separated by a space, new line, tab, or a combination of these."}]},{"id":"c9BI8fZZ3TPm1VAYqPPtI","type":"paragraph","children":[{"text":"As an example, if You process 3 files having 400, 600, and 1,900 Words respectively, You will have a total CX AI Standalone Usage of 4,000 Words requiring four 1,000-word tranches = $0.04."}]},{"id":"7pNAHGwfzzm_ioN9TDyDN","type":"h2","children":[{"bold":true,"text":"3. "},{"bold":true,"text":"Invoicing and Payment Terms and Taxes","underline":true}]},{"id":"hEyECAAUX6kJ_ULBBiwUl","type":"paragraph","children":[{"bold":true,"text":"a."},{"text":" Invoices shall be issued in accordance with this ElevateAI Invoicing Policy. You will pay all fees and expenses to NICE in U.S. Dollars or in the currency stated in the invoice. Payment in full for all invoices is due within thirty (30) days following the date NICE sends an invoice to the designated billing email associated with Your account (the “Invoice Date”). With respect to any amount due to NICE which is not paid within thirty (30) days following the Invoice Date, NICE may apply interest at the rate of one and one-half percent (1½%) per month, or such lesser amount required by law, assessed from the due date through the date of payment. Without waiving any of its rights or remedies under the Terms or at law, NICE reserves the right to suspend delivery of your use of ElevateAI until any amounts that are outstanding and past due are paid to NICE in full."}]},{"id":"pv666rIBHdC_vj1ayVwBn","type":"paragraph","children":[{"text":"In limited circumstances, NICE may, in its sole discretion, accept Your purchase order for ElevateAI. However, Your purchase orders, if any, are for Your administrative purposes only, and any preprinted terms on Your purchase orders will not add to, modify, or have any effect on the Terms."}]},{"id":"RZh6p9NG90v-vbqLXuTwW","type":"paragraph","children":[{"bold":true,"text":"b."},{"text":" You shall, in addition to the other amounts payable under the Terms, bear and pay all sales and other taxes, federal, state or otherwise, however designated that are levied or imposed by reason of the transactions contemplated hereunder, but excluding taxes on NICE’s net income. Without limiting the foregoing, if any such taxes are imposed upon and paid by NICE, You shall reimburse NICE within thirty (30) days of receipt of an invoice from NICE for such amount. If, at any time, You claim that your payment for use of ElevateAI pursuant to the Terms is exempt from any taxes, it shall be Your responsibility to provide NICE with the appropriate tax exemption certificate(s). In the absence of valid proof of exemption, NICE reserves the right to charge You for, and You agree to pay, the applicable taxes."}]},{"id":"22X7tomOdxVn9CO39gkcM","type":"h2","children":[{"bold":true,"text":"4. "},{"bold":true,"text":"Free Accounts","underline":true}]},{"id":"j-Bzdz7_M-B0xrz-BOETT","type":"paragraph","children":[{"text":"You may be provided a free account for limited (as applicable) use of ElevateAI (“Free Account(s)”). Such Free Accounts are permitted up to 1,000 processing requests per calendar day. Such Free Accounts are subject to revocation at any time."}]},{"id":"dwDBBDFocvSglvDhAylRG","type":"h2","children":[{"bold":true,"text":"5. "},{"bold":true,"text":"Credit Card Prepayment","underline":true}]},{"id":"4b3upt-yZZchOJBKgI8-H","type":"paragraph","children":[{"text":"If You elect to use the credit card prepayment option through NICE’s third-party payment processor, then only the ElevateAI Transcription Microservice - Base Transcription Pricing Tier 1 in Section 1.b. above shall apply, regardless of the total Hours (per Month) You purchase. Prepaid units of Usage are not refundable and shall expire 12 months following purchase. 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"},{"bold":true,"text":"ElevateAI Transcription Microservice","underline":true}]},{"id":"C7WLGgy4lglN1rs2z6_j1","type":"h3","children":[{"bold":true,"text":"a"},{"bold":true,"text":". General","italic":true},{"text":".","italic":true},{"bold":true,"text":" ","italic":true}]},{"id":"r4SZwQLkI1sB_iBBKSDYq","type":"paragraph","children":[{"text":"The ElevateAI Transcription Microservice is invoiced based on the amount of audio processed by the Microservice each month (“Transcription Usage”). Additional charges apply for Transcription Usage that includes the ElevateAI Transcription - CX AI (“Transcription-CX AI Usage”)."}]},{"id":"LkPtmbWx0_byMFOHfHNwy","type":"h3","children":[{"bold":true,"text":"b. "},{"bold":true,"text":"ElevateAI Transcription Microservice - Base Transcription","italic":true},{"text":".","italic":true},{"bold":true,"text":" ","italic":true}]},{"id":"l79kvd_tMoJfENVeyMHNV","type":"paragraph","children":[{"text":"Transcription Usage is accrued in one-second increments, and invoiced monthly in arrears based on the tiered pricing table outlined below:"}]},{"id":"tcT2fAEaj98EbvGzKru_h","data":{"selectedRows":[],"selectedTable":false,"isTableHeaderOn":true,"selectedColumns":[]},"type":"table","children":[{"id":"XqPOYjbU2mZ0_D7-wz061","type":"table-row","children":[{"id":"62tElsUBDXxJBeRywpvrQ","data":{"align":"center"},"type":"table-cell","children":[{"id":"qeltEwEBqG_yE_h_fw3YI","type":"paragraph","children":[{"bold":true,"text":"Pricing Tier"}]}]},{"id":"ZWXNYxidWsnM5Cib99IVP","data":{"align":"center"},"type":"table-cell","children":[{"id":"zxe_lkVF7FRhD6MpwyyAx","type":"paragraph","children":[{"bold":true,"text":"Hours (per Month)"}]}]},{"id":"SXxRwyePzwcH0mRycvM_1","data":{"align":"center"},"type":"table-cell","children":[{"id":"QBTArgX34qsGeNDSXNJgb","type":"paragraph","children":[{"bold":true,"text":"Price (per Second)"}]}]}]},{"id":"QDihezxQVXybb1B99BWnR","type":"table-row","children":[{"id":"A5ZTCb48ZS80UwPE-MxaT","data":{"align":"center"},"type":"table-cell","children":[{"id":"5lAK2YGhWwRrgA2il3rtL","type":"paragraph","children":[{"bold":true,"text":"T1"}]}]},{"id":"CPhfwlF2aF4it1xZC4B2M","data":{"align":"center"},"type":"table-cell","children":[{"id":"E7d5OTCCx_0zf84nRQZzb","type":"paragraph","children":[{"bold":true,"text":"0 – 30,000"}]}]},{"id":"EKqXO02TER6AHS0TjO0o4","data":{"align":"center"},"type":"table-cell","children":[{"id":"LiTl0gbzHrqWt-ExlerQ-","type":"paragraph","children":[{"text":"$0.00002778"}]}]}]},{"id":"km3NsqVxKog-8t2QSLdpe","type":"table-row","children":[{"id":"bhNf_U0_RXWDGJouFTq4g","data":{"align":"center"},"type":"table-cell","children":[{"id":"QazqiW0ex0OZVyLAuEi9k","type":"paragraph","children":[{"bold":true,"text":"T2"}]}]},{"id":"Stp-oKvkWG6CMLV8YC4BY","data":{"align":"center"},"type":"table-cell","children":[{"id":"mz_YvWGic5k0mkyWFX_Mf","type":"paragraph","children":[{"bold":true,"text":"30,000 – 150,000"}]}]},{"id":"07v2ssVK9W3V810mEL2qY","data":{"align":"center"},"type":"table-cell","children":[{"id":"4m7RFpLcPj6jp1lpKsdRf","type":"paragraph","children":[{"text":"$0.00002500"}]}]}]},{"id":"mR6ZTqzUolE_ivURo_n7d","type":"table-row","children":[{"id":"-VBNb_fm-2VfPb0L8AEYf","data":{"align":"center"},"type":"table-cell","children":[{"id":"mHOro52TwhDXjkcgpay1e","type":"paragraph","children":[{"bold":true,"text":"T3"}]}]},{"id":"NBaa2p6gY2ahOzRMkRzho","data":{"align":"center"},"type":"table-cell","children":[{"id":"UMNo6FOeRqsQ7T6Ag_cwJ","type":"paragraph","children":[{"bold":true,"text":"150,000 – 750,000"}]}]},{"id":"jFlH7sP20-jNxKDu8myrK","data":{"align":"center"},"type":"table-cell","children":[{"id":"IqSNdLvldiG33K_LmR3my","type":"paragraph","children":[{"text":"$0.00002222"}]}]}]},{"id":"PJeRRKGcQZ03o4bLbUcNd","type":"table-row","children":[{"id":"47oid50fJCTIzr09C2CAx","data":{"align":"center"},"type":"table-cell","children":[{"id":"7sfWRgEfaySzRzLZ9xQOv","type":"paragraph","children":[{"bold":true,"text":"T4"}]}]},{"id":"mciSOBQJ1KmsmqzocsLki","data":{"align":"center"},"type":"table-cell","children":[{"id":"mSMQxiCd24z88LIv_336L","type":"paragraph","children":[{"bold":true,"text":"750,000 +"}]}]},{"id":"W21raFThl33dgbQp_tfwl","data":{"align":"center"},"type":"table-cell","children":[{"id":"sapJfs-iZB0DuICZHDPFR","type":"paragraph","children":[{"text":"$0.00001944"}]}]}]}]},{"id":"uAeZSOghcC-d4nMyMnpkV","type":"paragraph","children":[{"text":"As an example, if the service processes 40,000 hours (144,000,000 seconds) of audio within the month the total fees for Transcription Usage are [108,000,000 seconds accrued in T1 * $0.00002778 per second] + [36,000,000 seconds accrued in T2 * $0.00002500 per second] = $3,900.24. "}]},{"id":"_6GAP9EVLUQCw9dB9NL1Z","type":"paragraph","children":[{"text":"As another example, if the service processes 20,000 hours (72,000,000 seconds) of audio within the month, then Your total fees equal [72,000,000 seconds accrued in T1 * $0.00002778 per second] for Transcription Usage for equaling a total of $2,000.16."}]},{"id":"Mk5SBEio4LiR-JBN497Qh","type":"paragraph","children":[{"text":""}]},{"id":"UOAP2maFQkPu_Gw1cRMov","type":"h2","children":[{"bold":true,"text":"2. "},{"bold":true,"text":"ElevateAI CX AI Standalone Microservice","underline":true}]},{"id":"pXZkS5Ezv6FLn-DF1_BEf","type":"h3","children":[{"bold":true,"text":"a. "},{"bold":true,"text":"General","italic":true},{"text":". "}]},{"id":"7boDw09dUoz-Xo3uFJC6u","type":"paragraph","children":[{"text":"CX AI may be used as an enhancement feature to the ElevateAI Transcription Microservice, as described elsewhere, or You may choose to upload your own / third-party text files (e.g., transcripts, chats) for processing by ElevateAI CX AI Standalone (“ElevateAI CX AI Standalone Microservice”)."}]},{"id":"ursoiuXrn0iTggV9MI0lc","type":"h3","children":[{"bold":true,"text":"b. "},{"bold":true,"text":"ElevateAI CX AI Standalone Microservice","italic":true},{"text":". "}]},{"id":"EV5EkyEfhwUoPsXLXjCLg","type":"paragraph","children":[{"text":"The ElevateAI CX AI Standalone Microservice is invoiced based on the number of Words processed by the Microservice each month (“CX AI Standalone Usage”). ElevateAI CX AI Standalone Microservice Usage is accrued in 1,000-Word increments, with a minimum processing charge of 1,000 Words, and invoiced monthly in arrears at a rate of $0.01 per 1,000-Word tranche."}]},{"id":"MLcVtgEph9BTSIKL44T_8","type":"paragraph","children":[{"text":"For purposes of all ElevateAI Microservices and features, “Word(s)” means one or more characters separated by a space, new line, tab, or a combination of these."}]},{"id":"c9BI8fZZ3TPm1VAYqPPtI","type":"paragraph","children":[{"text":"As an example, if You process 3 files having 400, 600, and 1,900 Words respectively, You will have a total CX AI Standalone Usage of 4,000 Words requiring four 1,000-word tranches = $0.04."}]},{"id":"7pNAHGwfzzm_ioN9TDyDN","type":"h2","children":[{"bold":true,"text":"3. "},{"bold":true,"text":"Invoicing and Payment Terms and Taxes","underline":true}]},{"id":"hEyECAAUX6kJ_ULBBiwUl","type":"paragraph","children":[{"bold":true,"text":"a."},{"text":" Invoices shall be issued in accordance with this ElevateAI Invoicing Policy. You will pay all fees and expenses to NICE in U.S. Dollars or in the currency stated in the invoice. Payment in full for all invoices is due within thirty (30) days following the date NICE sends an invoice to the designated billing email associated with Your account (the “Invoice Date”). With respect to any amount due to NICE which is not paid within thirty (30) days following the Invoice Date, NICE may apply interest at the rate of one and one-half percent (1½%) per month, or such lesser amount required by law, assessed from the due date through the date of payment. Without waiving any of its rights or remedies under the Terms or at law, NICE reserves the right to suspend delivery of your use of ElevateAI until any amounts that are outstanding and past due are paid to NICE in full."}]},{"id":"pv666rIBHdC_vj1ayVwBn","type":"paragraph","children":[{"text":"In limited circumstances, NICE may, in its sole discretion, accept Your purchase order for ElevateAI. However, Your purchase orders, if any, are for Your administrative purposes only, and any preprinted terms on Your purchase orders will not add to, modify, or have any effect on the Terms."}]},{"id":"RZh6p9NG90v-vbqLXuTwW","type":"paragraph","children":[{"bold":true,"text":"b."},{"text":" You shall, in addition to the other amounts payable under the Terms, bear and pay all sales and other taxes, federal, state or otherwise, however designated that are levied or imposed by reason of the transactions contemplated hereunder, but excluding taxes on NICE’s net income. Without limiting the foregoing, if any such taxes are imposed upon and paid by NICE, You shall reimburse NICE within thirty (30) days of receipt of an invoice from NICE for such amount. If, at any time, You claim that your payment for use of ElevateAI pursuant to the Terms is exempt from any taxes, it shall be Your responsibility to provide NICE with the appropriate tax exemption certificate(s). In the absence of valid proof of exemption, NICE reserves the right to charge You for, and You agree to pay, the applicable taxes."}]},{"id":"22X7tomOdxVn9CO39gkcM","type":"h2","children":[{"bold":true,"text":"4. "},{"bold":true,"text":"Free Accounts","underline":true}]},{"id":"j-Bzdz7_M-B0xrz-BOETT","type":"paragraph","children":[{"text":"You may be provided a free account for limited (as applicable) use of ElevateAI (“Free Account(s)”). Such Free Accounts are permitted up to 1,000 processing requests per calendar day. Such Free Accounts are subject to revocation at any time."}]},{"id":"dwDBBDFocvSglvDhAylRG","type":"h2","children":[{"bold":true,"text":"5. "},{"bold":true,"text":"Credit Card Prepayment","underline":true}]},{"id":"4b3upt-yZZchOJBKgI8-H","type":"paragraph","children":[{"text":"If You elect to use the credit card prepayment option through NICE’s third-party payment processor, then only the ElevateAI Transcription Microservice - Base Transcription Pricing Tier 1 in Section 1.b. above shall apply, regardless of the total Hours (per Month) You purchase. Prepaid units of Usage are not refundable and shall expire 12 months following purchase. Notwithstanding anything contained herein to the contrary, in the event You elect to prepay with a credit card, then: (a) Section 3.a. shall not apply to such prepayments; and (b) the estimated Taxes shall be invoiced at the time of such prepayment."}]},{"id":"0h2trDfPiSiUB1K16czcZ","type":"paragraph","children":[{"text":""}]}],"metadata":{"type":"doc","version":"v2","convertedDate":"2023-03-03T08:34:19.793Z"}},"version":298,"privacy":"shared with team","shareableToken":"3UJrujlunz6R4kxS5xQZP","tags":[],"children":[],"hasDraft":false,"createdByUserId":"UXgPKbylzebWJVwh9ytpO","createdBy":{"id":"","fullName":"","firstName":"","lastName":"","email":"","profilePhotoURL":""},"lastModifiedByUserId":"0vouXCbqGjWUO0m1lvThe","lastModifiedBy":{"id":"","fullName":"","firstName":"","lastName":"","email":"","profilePhotoURL":""},"contributorsDetails":[],"watchers":[],"isArchbeeBrandVisible":false,"customCSS":"","parentDocId":"PUBLISHED-sEewk1tsHUVFlLyFsYBbq","docSpaceId":"PUBLISHED-6-YbRuj7rj2iihwMUBG2Y","updatedAt":"2024-05-08T16:42:42.946Z","createdAt":"2022-07-19T19:37:02.000Z","deletedAt":null,"editable":false,"expanded":true,"reusableContentVariables":[],"reusableContentDocRefs":{},"leftDoc":{"id":"PUBLISHED-sEewk1tsHUVFlLyFsYBbq","name":"TERMS OF USE","children":[{"id":"PUBLISHED-o6bp0Qg51Jaz8zKUwM3IH","children":[],"name":"Invoicing Policy","urlKey":"legal/invoicing-policy","icon":"","parentDocId":"PUBLISHED-sEewk1tsHUVFlLyFsYBbq","conditionalRuleId":"","expanded":false}],"urlKey":"legal","icon":"","parentDocId":"","conditionalRuleId":"","expanded":true},"rightDoc":{"id":"PUBLISHED-wkBbQ_Cf50IsO6zmqRcOk","name":"PRIVACY NOTICE","children":[{"id":"PUBLISHED-Ok22XCZdJMov5mQgM1RvI","children":[{"id":"PUBLISHED-wpnftWRWnSmcwaxWXW0wt","children":[],"name":"Data Processing Addendum","urlKey":"legal/data-processing-addendum","icon":"","parentDocId":"PUBLISHED-Ok22XCZdJMov5mQgM1RvI","conditionalRuleId":"","expanded":false}],"name":"EU and UK Supplement","urlKey":"legal/eu-and-uk-supplement","icon":"","parentDocId":"PUBLISHED-wkBbQ_Cf50IsO6zmqRcOk","conditionalRuleId":"","expanded":false},{"id":"PUBLISHED-OnYtvQnj5ZtAecXP3YlBT","name":"CCPA and Do Not Track Supplement ","children":[],"urlKey":"legal/ccpa-and-do-not-track-supplement","icon":"","parentDocId":"PUBLISHED-wkBbQ_Cf50IsO6zmqRcOk","conditionalRuleId":"","expanded":false},{"id":"PUBLISHED-5FqZGnJ12n3f4PxSW0ucA","children":[],"name":"Technical and Organizational Measures","urlKey":"legal/technical-and-organizational-measures","icon":"","parentDocId":"PUBLISHED-wkBbQ_Cf50IsO6zmqRcOk","conditionalRuleId":"","expanded":false}],"urlKey":"legal/privacy-notice","icon":"","parentDocId":"","conditionalRuleId":"","expanded":true}},"lastPublishedToPreview":"2024-05-08T16:42:53.152Z","lastPublishedToProduction":"2024-05-08T16:42:55.486Z"},"isHosted":true,"isMobile":false,"headerIncludes":"\u003c!-- Google Tag Manager --\u003e \r\n\u003cscript\u003e(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\r\nnew Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\r\nj=d.createElement(s),dl=l!='dataLayer'?'\u0026l='+l:'';j.async=true;j.src=\r\n'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\r\n})(window,document,'script','dataLayer','GTM-KSG58GV');\u003c/script\u003e\r\n\u003c!-- End Google Tag Manager --\u003e\r\n\r\n\u003c!--Leadlander--\u003e\r\n\u003cscript\u003e\r\n var llcookieless = true;\r\n var formalyze = [];\r\n formalyze.auto = true;\r\n formalyze.callback = function(options) {};\r\n (function() {\r\n var a = document.createElement('script');\r\n a.src = 'https://lltrck.com/scripts/lt-v3.js?llid=34875';\r\n var s = document.getElementsByTagName('script')[0];\r\n s.parentNode.insertBefore(a, s);\r\n })();\r\n\u003c/script\u003e\r\n","passwordChangeToken":"","jwt":"","reloadAuth":false,"isBot":false,"isWidget":false,"template":"","docs":[],"search":""}},"page":"/public/[[...slug]]","query":{"slug":["","%2Flegal%2Finvoicing-policy"],"hostname":"docs.elevateai.com","isHosted":"true","pdfExport":"","shareableToken":"","passwordChangeToken":"","search":"","template":"","jwt":"","isWidget":"false","reload":"false"},"buildId":"dFHlD9Iwe2k6g2F__ZBPn","assetPrefix":"https://cdn.archbee.com/ab9081fd0d417bd80cc04b8711352b49e1b8a5a7","runtimeConfig":{"NEXT_PUBLIC_ENV_ID":"app.archbee.com","NEXT_PUBLIC_ENV":"live","NEXT_PUBLIC_DOMAIN":"app.archbee.com","NEXT_PUBLIC_ASSET_PREFIX":"https://cdn.archbee.com/ab9081fd0d417bd80cc04b8711352b49e1b8a5a7","NEXT_PUBLIC_VERSION":"ab9081fd0d417bd80cc04b8711352b49e1b8a5a7","NEXT_PUBLIC_BUILD_DATE":"2025-02-21T12:33:18.981Z","NEXT_RTS_DOMAIN":"rts.archbee.com"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":[5810,75863,2541],"gip":true,"scriptLoader":[]}</script></body></html>

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