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vulnerabilities on your web site.</title> <meta name="Description" content="The combination of SSL, vulnerability scanning and malware scanning helps you provide site visitors with a safer online experience and extend security beyond https to your public-facing Web pages."/> <meta name="Keywords" content="compare ssl certificates, extended validation, malware scan, malware scanning, secure site pro, ssl, ssl certificate, ssl certificates, ssl encryption, symantec, symantec corporation, symantec.com, verisign, verisign trust seal, verisign.com, vulnerability assessment, vulnerability scanning, web site vulnerability, www.symantec.com, www.verisign.com"/> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <link rel="stylesheet" href="https://web.archive.org/web/20120118032603cs_/https://cdn.verisign.com/stellent/fragments/vrsncssassets/vrsnStyles.css" type="text/css"/> <link rel="stylesheet" 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href="/web/20120118032603/https://www.verisign.com/partners/index.html?tid=gnps">Partners</a> </li> <li id="supportNav"><a class="nav_inactive" href="/web/20120118032603/https://www.verisign.com/support/index.html?tid=gnps">Support</a> </li> <li id="myaccountNav" class="right"><a class="nav_inactive" href="/web/20120118032603/https://www.verisign.com/log-in/index.html?tid=gnps">My Account</a> </li> </ul> </div> <div id="psNavflyout" class="flyout"> <ul class="fly_mainnav"> <li><a href="/web/20120118032603/https://www.verisign.com/ssl/index.html?tid=gnps">SSL Certificates</a></li><li><a href="/web/20120118032603/https://www.verisign.com/trust-seal/index.html?tid=gnps">VeriSign Trust™ Seal</a></li><li><a href="/web/20120118032603/https://www.verisign.com/code-signing/index.html?tid=gnps">Code Signing</a></li><li><a href="/web/20120118032603/https://www.verisign.com/authentication/two-factor-authentication/index.html?tid=gnps">Two-Factor Authentication</a></li><li><a href="/web/20120118032603/https://www.verisign.com/authentication/risk-based-authentication/index.html?tid=gnps">Risk-Based Authentication</a></li><li><a href="/web/20120118032603/https://www.verisign.com/authentication/pki-infrastructure-solutions/index.html?tid=gnps">Public Key Infrastructure (PKI) Services</a></li><li><a href="/web/20120118032603/https://www.verisign.com/digital-id/index.html?tid=gnps">Digital IDs for Secure Email</a></li><li><a href="/web/20120118032603/https://www.verisign.com/dod-interoperability/index.html">DOD Interoperability - ECA Certificates</a></li><li><a href="/web/20120118032603/https://www.verisign.com/products-services/index.html?tid=gnps-list"><strong>All Products and Services</strong></a></li> </ul> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <div class="greybox-left"> <h4>I Need to</h4> <ul> <li><a href="/web/20120118032603/https://www.verisign.com/ssl/ssl-information-center/how-ssl-security-works/index.html?tid=gn-i_need_to">Secure My Web Site</a></li><li><a href="/web/20120118032603/https://www.verisign.com/ssl/symantec-certificate-intelligence-center/index.html?tid=gn-i_need_to">Manage My Security Infrastructure</a></li><li><a href="/web/20120118032603/https://www.verisign.com/identity-protection-online-security/index.html?tid=gn-i_need_to">Protect My Identity</a></li><li><a href="/web/20120118032603/https://www.verisign.com/ssl/ssl-information-center/ecommerce-trust-ssl/index.html?tid=gn-i_need_to">Increase Consumer Confidence</a></li><li><a href="/web/20120118032603/https://www.verisign.com/authentication/risk-based-authentication/vip-fraud-detection-service/index.html?tid=gn-i_need_to">Detect Fraud Online</a></li><li><a href="/web/20120118032603/https://www.verisign.com/code-signing/index.html?tid=gn-i_need_to">Digitally Sign My Code</a></li> </ul> </div> <div class="greybox-right"> <h4>Information For</h4> <ul> <li><a href="/web/20120118032603/https://www.verisign.com/enterprise/index.html?tid=gn-info-for">Enterprise</a></li><li><a href="/web/20120118032603/https://www.verisign.com/small-business/index.html?tid=gn-info-for">Small Business</a></li><li><a href="/web/20120118032603/https://www.verisign.com/consumer/index.html?tid=gn-info-for">Consumers</a></li><li><a href="/web/20120118032603/https://www.verisign.com/authentication/government-authentication/index.html?tid=gn-info-for">Public Sector</a></li> </ul> </div> <div class="clearfloats"></div> </div> </div> </div> </div> </div> <a href="/web/20120118032603/https://www.verisign.com/ssl/free-trial/index.html?tid=gnps-promo" class="promo-link"><img src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_ps-freetrial-promo.jpg" alt="Free SSL Certificate Trial" width="170" height="183"/></a> </div> <div id="partnersNavflyout" class="flyout"> <ul class="fly_mainnav"> <li><a href="/web/20120118032603/https://www.verisign.com/partners/ssl-reseller-programs/index.html?tid=gnpartners">SSL Partner Programs</a></li><li><a href="/web/20120118032603/https://www.verisign.com/partners/trust-seal-reseller-program/index.html?tid=gnpartners">VeriSign Trust® Seal Partner Program</a></li><li><a href="/web/20120118032603/https://www.verisign.com/partners/authentication-programs/index.html?tid=gnpartners">Authentication Partner Programs</a></li><li><a href="/web/20120118032603/https://www.verisign.com/partners/index.html?tid=gnpartners"><strong>All Partner Programs</strong></a></li> </ul> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <div class="greybox-left"> <h4>Partner Center</h4> <p>SSL and VeriSign Trust Seal partner resources.</p> <div class="partner_form"> <form name="logonForm" id="partner_login" method="post" action="https://web.archive.org/web/20120118032603/https://products.verisign.com/geocenter/reseller/logon.do" target="_blank"> <div> <label for="userName">User name:</label> <input type="text" id="partner_username" name="userName" size="16" maxlength="100"/> </div> <div> <label for="password">Password:</label> <input type="password" id="partner_password" name="password" size="16" maxlength="20"/> </div> <p><input class="partner_form_submit" name="submit" type="submit" value="Sign In"/></p> </form> </div> <p class="small"><a rel="external" href="/web/20120118032603/https://www.verisign.com/partnersupport/worldwide/partnersupport.html">Email support for login help.</a></p> </div> <div class="greybox-right"> <h4>Become a Partner</h4> <ul> <li><a href="/web/20120118032603/https://www.verisign.com/partners/ssl-reseller-programs/resell-ssl/index.html?tid=gnpartners">Become an SSL Partner</a></li><li><a href="https://web.archive.org/web/20120118032603/mailto:channel-partners@verisign.com?tid=gnpartners">Become a VeriSign Trust® Seal Partner</a></li><li><a href="/web/20120118032603/https://www.verisign.com/partners/authentication-programs/technical-alliance-partner/index.html?tid=gnpartners">Become a Technical Alliance Partner</a></li><li><a href="/web/20120118032603/https://www.verisign.com/partners/authentication-programs/authentication-services-reseller/index.html?tid=gnpartners">Become an Authentication Services Reseller</a></li> </ul> </div> </div> </div> </div> </div> </div> <a href="/web/20120118032603/https://www.verisign.com/partners/ssl-reseller-programs/featured-ssl-partners/index.html?tid=gnpartners-promo" class="promo-link"><img src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_partners-featured-ssl-promo.jpg" alt="Featured SSL Partners" width="170" height="231"/></a> </div> <script type="text/javascript"> supportUrlStart = 'https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/'; supportUrlLocale = 'en_US'; </script> <div id="supportNavflyout" class="flyout"> <ul class="fly_mainnav"> <li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/ssl-certificates-support/index.html?tid=gnpsupport">SSL Certificates Support</a></li><li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/trust-seal-support/index.html?tid=gnpsupport">VeriSign Trust™ Seal Support</a></li><li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/code-signing-support/index.html?tid=gnpsupport">Code Signing Support</a></li><li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/digital-id-support/index.html?tid=gnsupport">Digital IDs for Secure Email Support</a></li><li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/eca-support/index.html?tid=gnsupport">ECA Certificates Support</a></li><li><a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/mpki-support/index.html?tid=gnsupport">Managed PKI Support</a></li><li><a href="/web/20120118032603/https://www.verisign.com/support/index.html?tid=gnpsupport"><strong>All Support</strong></a></li> </ul> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <h4>Knowledge Center</h4> <p id="support-form-info">Get answers to your questions.</p> <form action="" id="supportfrmsearch" method="get"> <fieldset id="support_fieldset"> <div><select id="support_dd"> <option value="">Step 1: Select a product</option> <option value="ssl-certificates-support">SSL Certificates Support</option> <option value="trust-seal-support">VeriSign Trust™ Seal Support</option> <option value="code-signing-support">Code Signing Support</option> <option value="digital-id-support">Digital IDs for Secure Email Support</option> <option value="eca-support">ECA Certificates Support</option> <option value="mpki-support">Managed PKI Support</option> <option value="mpki-for-ssl-support">Managed PKI for SSL Support</option> <option value="ua-support">VIP Authentication Service Support</option> <option value="identity-protection-support">VIP Access for Mobile</option> <option value="identity-protection-support">Identity Protection Center Support</option></option> <option value="fraud-detection-support">VIP Fraud Detection Service Support</option> </select></div> <div class="inputLimiter"><input id="support_input" value="Step 2: Ask a question"/></div> <a id="support_search_btn" href="#"></a> </fieldset> <p class="small">Example: What is seal-in-search?</p> <div id="support-error" class="flyout-error">Error: Please complete both steps.</div> </form> </div> </div> </div> </div> </div> <a href="https://web.archive.org/web/20120118032603/https://knowledge.verisign.com/support/ssl-certificates-support/index.html?tid=gnpsupport-promo" class="promo-link"><img src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_support-promo.jpg" alt="Knowledge Center. 24/7 help with your SSL Certificates and additional trust services. Get help >" width="170" height="183"/></a> </div> <div id="myaccountNavflyout" class="flyout"> <div class="fly_nav"> <h4>SSL Certificates</h4> <ul class="fly_mainnav bottommargin23"> <li><a href="https://web.archive.org/web/20120118032603/https://ssl-certificate-center.verisign.com/process/retail/console_login?application_locale=VRSN_US">VeriSign Trust Center Sign In</a></li><li><a href="https://web.archive.org/web/20120118032603/https://enterprise-ssl-admin.verisign.com/">Managed PKI for SSL Sign In</a></li> </ul> <h4>VeriSign Trust™ Seal</h4> <ul class="fly_mainnav"> <li><a href="https://web.archive.org/web/20120118032603/https://trust-center.verisign.com/process/retail/console_login?application_locale=VRSN_US">VeriSign Trust Center Sign In</a></li> </ul> </div> <div class="fly_nav norightborder-ie6"> <h4>Code Signing</h4> <ul class="fly_mainnav bottommargin45"> <li><a href="https://web.archive.org/web/20120118032603/https://cc-admin.geotrust.com/geocenter/reseller/logon.do">Code 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src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/assets/shared/images/dev044077.gif"/></a><img src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/assets/shared/images/dev044080.gif"/><a onclick="javascript:popuplinkPrintable('?print','pdfWin','width=700,height=550,top=85,left=150,location,resizable,scrollbars,menubar,toolbar','nodeId=296');return false;" target="_blank" href="?print"><img alt="Print" title="Print" src="https://web.archive.org/web/20120118032603im_/https://cdn.verisign.com/assets/shared/images/dev044078.gif"/></a> <script type="text/javascript"> var addthis_config = { ui_offset_top: -10, ui_offset_left: -100, services_compact: 'digg, twitter, delicious, newsvine, stumbleupon, myspace, buzz, facebook, technorati, google, live, more' } </script> </div> <h1 class="pageTitleThreeCol">FAQ: Vulnerability Assessment</h1> <h2 class="subTitle">Extend Protection Beyond HTTPS</h2> <div class="content"> <a name="top"></a> <h2 class="blueContentTitle">Questions:</h2> <p> <a href="#q1">What is a Web site vulnerability?</a><br> <a href="#q2">What is vulnerability assessment?</a><br> <a href="#q3">How does VeriSign help keep my site visitors safe?</a><br> <a href="#q4">How does VeriSign help me avoid being blacklisted by search engines?</a><br> <a href="#q5">How does vulnerability assessment help companies manage security?</a><br> <a href="#q6">What are the most common types of attack?</a><br> <a href="#q7">Does the VeriSign Trust Seal change when vulnerabilities are detected?</a><br> <a href="#q8">What if I already have vulnerability scanning?</a><br> <a href="#q9">Can I customize my scan?</a><br> <a href="#q10">Which SSL Certificates include vulnerability assessment?</a><br> </p> <h2 class="blueContentTitle">Answers:</h2> <a name="q1"></a> <p><strong>What is a Web site vulnerability?</strong><br>A vulnerability is a potential entry point through which a Web site’s functionality or data can be damaged, downloaded, or manipulated. A typical Web site (even the simplest blog) may have thousands of potential vulnerabilities.<br><br><a href="#top">Back to Top</a></p> <a name="q2"></a> <p><strong>What is vulnerability assessment?</strong><br>Free with the purchase of every Extended Validation or Pro SSL Certificate (<a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/compare-ssl-certificates/index.html">Compare SSL Certificates</a>), vulnerability assessment helps you quickly identify and take action against the most exploitable weaknesses on your Web site. Vulnerability assessment includes: </p> <ul> <li>An automatic weekly scan for vulnerabilities on public-facing Web pages, Web-based applications, server software and network ports. </li> <li>An actionable report that identifies both critical vulnerabilities that should be investigated immediately and informational items that pose a lower risk. </li> <li>An option to rescan your Web site to help confirm that vulnerabilities have been fixed. </li> </ul> <p><a href="#top">Back to Top</a></p> <a name="q3"></a> <p><strong>How does VeriSign help keep my site visitors safe?</strong></p> <ul> <li>SSL encryption protects online transactions and keeps data confidential in transmission. </li> <li>Vulnerability assessment identifies weaknesses on your Web site that are most commonly used for attack. </li> <li>Malware scanning alerts you if your Web site is infected with malicious software. </li> </ul> <p>The combination of SSL encryption, vulnerability assessment and Web site malware scanning helps you provide site visitors with a safer online experience and extend security beyond https to your public-facing Web pages. <br><br><a href="#top">Back to Top</a></p> <a name="q4"></a> <p><strong>How does VeriSign help me avoid being blacklisted by search engines?</strong><br>Google, Yahoo, Bing and other search engines scan and then blacklist or exclude any Web site found with malware. By using vulnerability assessment to identify exploitable weaknesses and taking corrective action, you may reduce the risk of hackers finding your site and attacking it. With daily Web site malware scanning, you have an early warning system if an attack occurs. VeriSign includes both services for free with every Extended Validation or Pro SSL Certificate (<a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/compare-ssl-certificates/index.html">Compare SSL Certificates</a>). Daily Web site malware scanning is included with every <a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/secure-site-ssl-certificates/index.html">Secure Site SSL Certificate</a>.<br><br><a href="#top">Back to Top</a></p> <a name="q5"></a> <p><strong>How does vulnerability assessment help companies manage security?</strong><br>VeriSign offers a vulnerability scan that is designed to detect the entry points most frequently used for the most common attacks. The vulnerability report categorizes vulnerabilities based on type and risk and proposes corrective actions. This combination helps businesses quickly identify and remediate critical vulnerabilities, making it easier to secure your Web site. Vulnerability scans that have not been fine tuned may generate volumes of unneeded data about low priority vulnerabilities, obscuring the essential security measures that need to be taken immediately. <br><br><a href="#top">Back to Top</a></p> <a name="q6"></a> <p><strong>What are the most common types of attack?</strong><br>SQL injection is used by hackers to gain access to your database. Cross-site scripting lets a hacker add code to your Web site to execute tasks. A few simple steps can protect against these common attacks if you know where the weaknesses are on your Web site.<br><br><a href="#top">Back to Top</a></p> <a name="q7"></a> <p><strong>Does the VeriSign Trust Seal change when vulnerabilities are detected?</strong><br>No. A detected vulnerability does not affect the appearance of your trust mark. Vulnerabilities are not threats, they are entry points that may be exploited. The VeriSign Trust Seal changes appearance when malware is detected and visitors may be at risk. By not connecting your seal to vulnerability scanning results, VeriSign helps you maintain trust in your Web site and allows you to fix vulnerabilities on your own schedule.<br><br><a href="#top">Back to Top</a></p> <a name="q8"></a> <p><strong>What if I already have vulnerability scanning?</strong><br>Vulnerability assessment does not replace PCI-compliant vulnerability scans. The free service complements existing protection with an automatic weekly scan and an easy-to-read report of the most critical vulnerabilities. Provided with your SSL Certificate, vulnerability assessment can be combined with other scans to provide additional information to help decide how to take action.<br><br><a href="#top">Back to Top</a></p> <a name="q9"></a> <p><strong>Can I customize my scan?</strong><br>Vulnerability assessment is designed to provide essential information without a complex set up or extensive management. You may change notifications and activate or deactivate starting points if you have multiple SSL Certificates with different fully qualified domain names.<br><br><a href="#top">Back to Top</a></p> <a name="q10"></a> <p><strong>Which SSL Certificates include vulnerability assessment?</strong><br>Vulnerability assessment is included with <a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/extended-validation-pro-ssl-certificates/index.html">VeriSign® Secure Site Pro with EV</a>, <a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/extended-validation-ssl-certificates/index.html">Secure Site with EV</a>, and <a href="/web/20120118032603/https://www.verisign.com/ssl/buy-ssl-certificates/secure-site-pro-ssl-certificates/index.html">Secure Site Pro</a> SSL Certificates. Existing customers may activate vulnerability assessment for any of these SSL Certificates by signing in to the VeriSign Trust Center. New customers may activate the service after they complete their purchase.</p><p>VeriSign® Secure Site SSL Certificates do not include vulnerability assessment and it is not available for individual purchase. 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