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VeriSign - Knowledge Center - SSL Certificates Support

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href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/how-ssl-security-works/index.html?tid=gn-i_need_to"> Secure My Web Site</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/identity-protection-online-security/index.html?tid=gn-i_need_to"> Protect My Identity</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/ecommerce-trust-ssl/index.html?tid=gn-i_need_to"> Increase Consumer Confidence</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/risk-based-authentication/vip-fraud-detection-service/index.html?tid=gn-i_need_to"> Detect Fraud Online</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/code-signing/index.html?tid=gn-i_need_to"> Digitally Sign My Code</a></li> </ul> </div> <div class="greybox-right"> <h4> Information For</h4> <ul> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/enterprise/index.html?tid=gn-info-for">Enterprise</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/small-business/index.html?tid=gn-info-for">Small Business</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/consumer/index.html?tid=gn-info-for">Consumers</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/government-authentication/index.html?tid=gn-info-for"> Public Sector</a></li> </ul> </div> <div class="clearfloats"> </div> </div> </div> </div> </div> </div> <a class="promo-link" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/free-trial/index.html?tid=gnps-promo"> <img height="183" width="170" alt="Try VeriSign SSL or VeriSign Trust Seal - FREE!" src="https://web.archive.org/web/20110406110258im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_ps-freetrial-promo.jpg"></a> </div> <div class="flyout" id="partnersNavflyout" style="-moz-box-shadow: 3px 4px 2px rgb(233, 233, 233);"> <ul class="fly_mainnav"> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/ssl-reseller-programs/index.html?tid=gnpartners">SSL Partner Programs</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/trust-seal-reseller-program/index.html?tid=gnpartners"> VeriSign Trust&reg; Seal Partner Program</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/authentication-programs/index.html?tid=gnpartners"> Authentication Partner Programs</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/index.html?tid=gnpartners"> <strong>All Partner Programs</strong></a></li> </ul> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <div class="greybox-left"> <h4> Partner Center</h4> <p> SSL and VeriSign Trust Seal partner resources.</p> <div class="partner_form"> <form target="_blank" action="https://web.archive.org/web/20110406110258/https://products.verisign.com/geocenter/reseller/logon.do" method="post" id="partner_login" name="logonForm"> <div> <label for="userName"> User name:</label> <input type="text" maxlength="100" size="16" name="userName" id="partner_username"> </div> <div> <label for="password"> Password:</label> <input type="password" maxlength="20" size="16" name="password" id="partner_password"> </div> <p> <input type="submit" value="Sign In" name="submit" class="partner_form_submit"></p> </form> </div> <p class="small"> <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partnersupport/worldwide/partnersupport.html" rel="external">Email support for login help.</a></p> </div> <div class="greybox-right"> <h4> Become a Partner</h4> <ul> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/ssl-reseller-programs/resell-ssl/index.html?tid=gnpartners"> Become an SSL Partner</a></li><li><a href="https://web.archive.org/web/20110406110258/mailto:channel-partners@verisign.com?tid=gnpartners">Become a VeriSign Trust&reg; Seal Partner</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/authentication-programs/technical-alliance-partner/index.html?tid=gnpartners"> Become a Technical Alliance Partner</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/authentication-programs/authentication-services-reseller/index.html?tid=gnpartners"> Become an Authentication Services Reseller</a></li> </ul> </div> </div> </div> </div> </div> </div> <a class="promo-link" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/partners/ssl-reseller-programs/featured-ssl-partners/index.html?tid=gnpartners-promo"> <img height="231" width="170" alt="Featured SSL Partners" src="https://web.archive.org/web/20110406110258im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_partners-featured-ssl-promo.jpg"></a> </div> <script type="text/javascript"> supportUrlStart = 'https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/'; supportUrlLocale = 'en_US'; </script> <div class="flyout" id="supportNavflyout" style="-moz-box-shadow: 3px 4px 2px rgb(233, 233, 233);"> <ul class="fly_mainnav"> <li><a href="/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index.html?tid=gnpsupport">SSL Certificates Support</a></li><li> <a href="/web/20110406110258/https://knowledge.verisign.com/support/trust-seal-support/index.html?tid=gnpsupport">VeriSign Trust&trade; Seal Support</a></li><li> <a href="/web/20110406110258/https://knowledge.verisign.com/support/code-signing-support/index.html?tid=gnpsupport">Code Signing Support</a></li><li><a href="/web/20110406110258/https://knowledge.verisign.com/support/digital-id-support/index.html?tid=gnsupport">Digital IDs for Secure Email Support</a></li><li> <a href="/web/20110406110258/https://knowledge.verisign.com/support/eca-support/index.html?tid=gnsupport">ECA Certificates Support</a></li><li><a href="/web/20110406110258/https://knowledge.verisign.com/support/mpki-support/index.html?tid=gnsupport"> Managed PKI Support</a></li><li><a href="/web/20110406110258/https://knowledge.verisign.com/support/mpki-for-ssl-support/index.html?tid=gnsupport">Managed PKI for SSL Support</a></li> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/support/index.html?tid=gnpsupport"><strong>All Support</strong></a></li> </ul> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <h4> Knowledge Center</h4> <p id="support-form-info"> Get answers to your questions.</p> <form method="get" id="supportfrmsearch" action=""> <fieldset id="support_fieldset"> <div> <select id="support_dd"> <option value="">Step 1: Select a product</option> <option value="ssl-certificates-support">SSL Certificates Support</option> <option value="trust-seal-support">VeriSign Trust&trade; Seal Support</option> <option value="code-signing-support">Code Signing Support</option> <option value="digital-id-support">Digital IDs for Secure Email Support</option> <option value="eca-support">ECA Certificates Support</option> <option value="mpki-support">Managed PKI Support</option> <option value="mpki-for-ssl-support">Managed PKI for SSL Support</option> <option value="ua-support">VIP Authentication Service Support</option> <option value="identity-protection-support">VIP Access for Mobile</option> <option value="identity-protection-support">Identity Protection Center Support</option> <option value="fraud-detection-support">VIP Fraud Detection Service Support</option> </select></div> <div class="inputLimiter"> <input value="Step 2: Ask a question" id="support_input"></div> <a href="#" id="support_search_btn"></a> </fieldset> <p class="small"> Example: What is seal-in-search?</p> <div class="flyout-error" id="support-error"> Error: Please complete both steps.</div> </form> </div> </div> </div> </div> </div> <a class="promo-link" href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index.html?tid=gnpsupport-promo"> <img height="183" width="170" alt="Knowledge Center. 24/7 help with your SSL Certificates and additional trust services. Get help >" src="https://web.archive.org/web/20110406110258im_/https://cdn.verisign.com/authweb/en_us/assets/header/images/en_us_support-promo.jpg"></a> </div> <div class="flyout" id="myaccountNavflyout" style="-moz-box-shadow: 3px 4px 2px rgb(233, 233, 233);"> <div class="fly_nav"> <h4> SSL Certificates</h4> <ul class="fly_mainnav bottommargin23"> <li><a href="https://web.archive.org/web/20110406110258/https://ssl-certificate-center.verisign.com/process/retail/console_login?application_locale=VRSN_US"> VeriSign Trust Center Sign In</a></li><li><a href="https://web.archive.org/web/20110406110258/https://enterprise-ssl-admin.verisign.com/">Managed PKI for SSL Sign In</a></li> </ul> <h4> VeriSign Trust&trade; Seal</h4> <ul class="fly_mainnav"> <li><a href="https://web.archive.org/web/20110406110258/https://trust-center.verisign.com/process/retail/console_login?application_locale=VRSN_US"> VeriSign Trust Center Sign In</a></li> </ul> </div> <div class="fly_nav norightborder-ie6"> <h4> Code Signing</h4> <ul class="fly_mainnav bottommargin45"> <li><a href="https://web.archive.org/web/20110406110258/https://cc-admin.geotrust.com/geocenter/reseller/logon.do">Code Signing Portal for Microsoft Windows Mobile Sign In</a> <br> <span class="small">(Requires a valid Administrator ID.)</span> </li> </ul> <h4> Partners</h4> <ul class="fly_mainnav"> <li><a href="https://web.archive.org/web/20110406110258/https://products.verisign.com/geocenter/reseller/logon.do">VeriSign Partner Center Sign In</a></li> </ul> </div> <div class="fly_greybox"> <div class="grey-tl"> <div class="grey-tr"> <div class="grey-bl"> <div class="grey-br"> <h4> CHECK ORDER STATUS</h4> <form target="_top" id="myacc_search" action="https://web.archive.org/web/20110406110258/https://securitycenter.verisign.com/celp/enroll/orderStatus" method="post"> <fieldset id="myacc_fieldset"> <div class="inputLimiter"> <input type="text" value="" id="myacc_input" size="42" name="order_number"></div> <input type="hidden" name="application_locale" value="VRSN_US"> <a href="#" id="myacc_search_btn"></a> </fieldset> <p class="small"> Enter the order number from your confirmation email.</p> </form> </div> </div> </div> </div> </div> </div> </div> <!--End Header--> <div id="overall"><div class="contentbody"><a name="content"></a><!--SC_COMMENT_REPLACE--> <table width="100%" cellpadding="0" cellspacing="0" border="0"> <tr><td valign="top"><div class="leftcentercolumn" id="content"> <script type="text/javascript"> function OpenTipsWindow(querystring) { LeftPosition = (screen.width) ? (screen.width)/10 : 0; TopPosition = (screen.height) ? (screen.height)/10 : 0; settings = 'menubar=no,height=424,width=600,resizable=no,scrollbars=yes' hWin = window.open(querystring, "Tips", settings, true); hWin.focus(); if (hWin.opener == null) hWin.opener = self; } function toggleLocaleSelect(){ var localeSelDiv = document.getElementById('locale_selection_div'); if (localeSelDiv.style.display == 'none') { localeSelDiv.style.display = 'block'; } else { localeSelDiv.style.display = 'none'; } } </script> <div class="node"> <div id="breadCrumb"> <span class="bc"><a class="bc" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/">US Home</a></span>&nbsp;&gt;&nbsp;<span class="bc"><a class="bc" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/support">Support</a></span>&nbsp;&gt;&nbsp;<span class="bc"><a class="bc" href="index?page=home">SSL Certificates</a></span> </div> <h1>SSL Certificates Support</h1> <div id="im-question-box" class="im-infobox im-infobox2"> <div id="casT"></div> <table cellspacing="0" cellpadding="0" border="0" class="advisoriesTitle"> <tr> <td class="title">Advisories</td> <td class="rss"><a href="index?page=rss&amp;rssparam=adv&amp;max=5"><img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/rss-subscribe.jpg" alt="RSS Feeds"/></a></td> </tr> </table> <table cellspacing="0" cellpadding="0" border="0" class="advisories"> <tr> <td class="date">03/11/2011</td> <td><a href="index?page=content&amp;id=AD342&amp;actp=LIST&amp;viewlocale=en_US">April 9, 2011 - System Maintenance Notification</a></td> </tr> <tr> <td class="date">07/15/2010</td> <td><a href="index?page=content&amp;id=AD286&amp;actp=LIST&amp;viewlocale=en_US">Introducing VeriSign Trust Center</a></td> </tr> <tr> <td class="date">01/22/2010</td> <td><a href="index?page=content&amp;id=AD220&amp;actp=LIST&amp;viewlocale=en_US">VeriSign 2048 bit Root Migration</a></td> </tr> <tr> <td class="date">05/17/2009</td> <td><a href="index?page=content&amp;id=AD146&amp;actp=LIST&amp;viewlocale=en_US">Important Update: VeriSign SSL, OFX and Code Signing Certificates moved to 1024-bit SHA-1 root as of May 17, 2009. </a></td> </tr> <tr> <td class="date">10/08/2008</td> <td><a href="index?page=content&amp;id=AD126&amp;actp=LIST&amp;viewlocale=en_US">VeriSign Update Announcement - Extended Validation (EV) certificates require a 2048-bit key for certificates that are valid beyond December 31, 2010</a></td> </tr> </table> <div id="casB"></div> </div> <form action="index"> <input type="hidden" name="page" value="answers"> <input type="hidden" name="startover" value="y"> <input type="hidden" value="en_US" name="ichbox[]"/> <div class="im-question-box-home"> <table summary="" cellpadding="0" cellspacing="0" border="0" width="100%" class="im-table"> <tbody> <tr valign="top"> <td colspan="2" class="im-bottom-border im-lightblue"> <table border="0" cellpadding="3" cellspacing="0" width="100%"> <tbody> <tr valign="middle"> <td><span id="ask-title">Knowledge Center Search</span></td> </tr> </tbody> </table> </td> </tr> <tr> <td class="im-first im-question-box-ask" width="99%"><input type="text" name="question_box" class="xmleditfield searchbox-example" maxlength="100" size="80" value="Example: Does Product X have Feature Y?" onfocus="this.value='';this.className='xmleditfield';"/></td> <td class="im-last im-question-box-ask" width="1%"> <button type="submit" class="button-feature">Search</button> </td> </tr> <tr> <td class="im-last im-bottom-border im-question-box-ask"> <div class="question-box-generic-link"><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/support/index.html">Change Product</a></div> </td> <td class="im-last im-question-box-ask"><a href="https://web.archive.org/web/20110406110258/JavaScript:OpenTipsWindow('index?page=tips');">Search Tips</a></td> </tr> </tbody> </table> </div> </form> <!-- START: Discussion Board List --> <table summary="" cellpadding="0" cellspacing="0" border="0" width="100%" class="im-table"> </table> <!-- END: Discussion Board List --> <div id="tabs"> <ul id="pnlControl"> <li id="pc1" class="sel"><a href="javascript:void(0);" onclick="tabSel('pl1');">Top Issues</a></li> <li id="pc2"> <a href="javascript:void(0);" onclick="tabSel('pl2');"> Installation Help </a> </li> <li id="pc3"><a href="javascript:void(0);" onclick="tabSel('pl3');">Troubleshooting</a></li> </ul> <br clear="left"/> <div id="tabsT"><img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/tabTop.gif"/></div> <div id="pl1" class="panel" style="display:block"> <!-- Top Issues Content --> <a href="index?page=rss&amp;rssparam=top&amp;max=9"> <img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/rss-subscribe.jpg" alt="RSS Feeds" class="rss"/> </a> <ul> <li> <a href="index?page=content&amp;id=AR212&amp;actp=LIST&amp;viewlocale=en_US">Installation Instructions for SSL Certificates</a> </li> <li> <a href="index?page=content&amp;id=AR657&amp;actp=LIST&amp;viewlocale=en_US">VeriSign Intermediate CA Certificates</a> </li> <li> <a href="index?page=content&amp;id=AR235&amp;actp=LIST&amp;viewlocale=en_US">Generate a Certificate Signing Request (CSR)</a> </li> <li> <a href="index?page=content&amp;id=AR225&amp;actp=LIST&amp;viewlocale=en_US">Certificate Signing Request (CSR) Generation Instructions - Microsoft IIS 6.0</a> </li> <li> <a href="index?page=content&amp;id=AR1130&amp;actp=LIST&amp;viewlocale=en_US">VeriSign SSL Certificate Installation Checker</a> </li> <li> <a href="index?page=content&amp;id=AR233&amp;actp=LIST&amp;viewlocale=en_US">Installation Instructions - Microsoft IIS 6.0</a> </li> <li> <a href="index?page=content&amp;id=AR198&amp;actp=LIST&amp;viewlocale=en_US">Certificate Signing Request (CSR) Generation Instructions - Apache SSL</a> </li> <li> <a href="index?page=content&amp;id=SO4785&amp;actp=LIST&amp;viewlocale=en_US">How to download the VeriSign Roots? </a> </li> <li> <a href="index?page=content&amp;id=SO6965&amp;actp=LIST&amp;viewlocale=en_US">How do I replace an SSL Certificate without the Challenge Phrase?</a> </li> </ul> </div> <div id="pl2" class="panel" style="display:none"> <!-- Installation Help Content --> <a href="index?page=rss&amp;rssparam=inst&amp;max=9"> <img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/rss-subscribe.jpg" alt="RSS Feeds" class="rss"/> </a> <ul> <li> <a href="index?page=content&amp;id=AR234&amp;actp=LIST&amp;viewlocale=en_US">Installation Instructions- Tomcat</a> </li> <li> <a href="index?page=content&amp;id=SO17297&amp;actp=LIST&amp;viewlocale=en_US">How to Install a SSL Certificate for Mcafee Email Gateway/IronMail</a> </li> <li> <a href="index?page=content&amp;id=SO1552&amp;actp=LIST&amp;viewlocale=en_US">How to generate a Certificate Signing Request (CSR) file in Microsoft IIS 5.0 or 6.0 without removing the existing certificate?</a> </li> <li> <a href="index?page=content&amp;id=AR1409&amp;actp=LIST&amp;viewlocale=en_US">Download VeriSign Secure Site Primary and Secondary Intermediate CA bundle</a> </li> <li> <a href="index?page=content&amp;id=SO15849&amp;actp=LIST&amp;viewlocale=en_US">Error: Installed Certificates for the domain(s): Unable to determine host for certificate! Unknown Error when installing an SSL certificate on cPanel 11</a> </li> <li> <a href="index?page=content&amp;id=SO5306&amp;actp=LIST&amp;viewlocale=en_US">Configuring server.xml file in Tomcat to enable SSL</a> </li> <li> <a href="index?page=content&amp;id=SO16647&amp;actp=LIST&amp;viewlocale=en_US">How to secure Microsoft FTP (IIS) with SSL</a> </li> <li> <a href="index?page=content&amp;id=AR1504&amp;actp=LIST&amp;viewlocale=en_US">Installing a SSL certificate on SAP Business Communications Management software (BCM) Version 6.0 SP7</a> </li> <li> <a href="index?page=content&amp;id=AR1462&amp;actp=LIST&amp;viewlocale=en_US">Additional F.A.Q.'s - VeriSign 2048-bit Root Migration</a> </li> </ul> </div> <div id="pl3" class="panel" style="display:none"> <!-- Troubleshooting Content --> <a href="index?page=rss&amp;rssparam=tbsh&amp;max=9"> <img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/rss-subscribe.jpg" alt="RSS Feeds" class="rss"/> </a> <ul> <li> <a href="index?page=content&amp;id=AR214&amp;actp=LIST&amp;viewlocale=en_US">Export (or Backup) a Certificate</a> </li> <li> <a href="index?page=content&amp;id=SO17278&amp;actp=LIST&amp;viewlocale=en_US">Replace a SSL Certificate Purchased with a VeriSign Reseller</a> </li> <li> <a href="index?page=content&amp;id=SO10035&amp;actp=LIST&amp;viewlocale=en_US">Error: ASN1 bad tag value met. 0X80009310b (ASN:267) during certificate installation with Microsoft IIS 7.0</a> </li> <li> <a href="index?page=content&amp;id=SO15849&amp;actp=LIST&amp;viewlocale=en_US">Error: Installed Certificates for the domain(s): Unable to determine host for certificate! Unknown Error when installing an SSL certificate on cPanel 11</a> </li> <li> <a href="index?page=content&amp;id=SO14651&amp;actp=LIST&amp;viewlocale=en_US">Trust Seal does not display in Safari for Windows</a> </li> <li> <a href="index?page=content&amp;id=SO5306&amp;actp=LIST&amp;viewlocale=en_US">Configuring server.xml file in Tomcat to enable SSL</a> </li> <li> <a href="index?page=content&amp;id=AR1504&amp;actp=LIST&amp;viewlocale=en_US">Installing a SSL certificate on SAP Business Communications Management software (BCM) Version 6.0 SP7</a> </li> <li> <a href="index?page=content&amp;id=AR1462&amp;actp=LIST&amp;viewlocale=en_US">Additional F.A.Q.'s - VeriSign 2048-bit Root Migration</a> </li> <li> <a href="index?page=content&amp;id=SO12089&amp;actp=LIST&amp;viewlocale=en_US">Error: "Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created." when installing certificate using Microsoft IIS 7.0</a> </li> </ul> </div> <div id="tabsB"><img src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/tabBot.gif"/></div> </div> <div id="myc"> <div class="mycL">&nbsp;</div> <div class="contentL"> <h4 style="color: rgb(0,0,0)">Manage Your Certificates</h4> If you do not have a VeriSign Certificate Account, you can sign up for one when you do one of the following: <br clear="left"/> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/yellow_button_75x24.gif); margin: 5px 10px 0pt 0pt; width: 75px; color: rgb(0,0,0); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/current-ssl-customers/manage-ssl-certificates/index.html#renew">RENEW</a> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/yellow_button_75x24.gif); margin: 5px 10px 0pt 0pt; width: 75px; color: rgb(0,0,0); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/current-ssl-customers/manage-ssl-certificates/index.html#revoke">REVOKE</a> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/yellow_button_75x24.gif); margin: 5px 10px 0pt 0pt; width: 75px; color: rgb(0,0,0); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/current-ssl-customers/manage-ssl-certificates/index.html#replace">REPLACE</a> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/cran_button_75x24.gif); margin: 5px 10px 0pt 0pt; width: 75px; color: rgb(255,255,255); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/https://securitycenter.verisign.com/celp/enroll/outsideSearch?application_locale=VRSN_US&amp;originator=VeriSign:CELP">SEARCH</a> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/yellow_button_75x24.gif); margin: 5px 0pt 0pt; width: 75px; color: rgb(0,0,0); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/current-ssl-customers/manage-ssl-certificates/index.html#additional">BUY MORE</a> <br clear="left"/> <a target="_blank" href="index?page=content&amp;id=AR1130">Check that your SSL Certificates are installed correctly</a></div> <div class="sep">&nbsp;</div> <div class="contentR"> <h4>VeriSign Certificate Center</h4> If you already have an account, sign in to manage your certificates. <br clear="left"/> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/cran_button_75x24.gif); margin: 5px 10px 0pt 0pt; width: 75px; color: rgb(255,255,255); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="https://web.archive.org/web/20110406110258/https://ssl-certificate-center.verisign.com/process/retail/console_login">SIGN IN</a> <a style="display: block; font-weight: bold; float: left; background-image: url(/web/20110406110258im_/https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/cran_button_125x24.gif); margin: 5px 0pt 0pt; width: 125px; color: rgb(255,255,255); line-height: 24px; height: 24px; text-align: center; text-decoration: none" href="index?page=content&amp;id=AR1130">CHECK CERTIFICATE</a></div> <div class="mycR">&nbsp;</div> </div> </div> </div></td><td width="225" valign="top"><div class="rightcolumn"><div class="rightcolumncontent"> <script language="JavaScript"> <!-- function launchChatConsole(){ window.open("index?page=chatConsole","Chat","resizeable=yes,scrollbars=no,height=350,width=550"); } --> </script> <div id="rightColumnChat"> <a href="javascript:launchChatConsole();"> <img style="margin-bottom: 10px;" src="/web/20110406110258im_/https://knowledge.verisign.com/apps/infocenter/resources/images/btn_chat_available.gif"/> </a> </div> <div class="node"> <div class="sbmodule"> <h1>Getting Started</h1> <div class="sbmodulebody"> <ul class="stdListing"> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=AR235&amp;actp=GETTING_STARTED" target="_blank">Step 1 - Generate CSR </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=AR774&amp;actp=GETTING_STARTED" target="_blank">Step 2 - Enroll </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=AR212&amp;actp=GETTING_STARTED" target="_blank">Step 3 - Install </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=AR214&amp;actp=GETTING_STARTED" target="_blank">Step 4 - Backup </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/how-ssl-security-works/index.html" target="_blank">SSL Security: How It Works </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=AR749&amp;actp=GETTING_STARTED" target="_blank">Tutorials </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=SO13530&amp;actp=GETTING_STARTED" target="_self">SSL Beginner Guide </a> </li> <li> <a href="https://web.archive.org/web/20110406110258/https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&amp;id=SO13529&amp;actp=GETTING_STARTED" target="_self">Easy SSL Enrollment </a> </li> <li> <a href="index?page=content&amp;id=AR1388&amp;actp=GETTING_STARTED" target="_self">Share My Screen </a> </li> </ul> </div> </div> </div> <div class="node"> <div class="sbmodule"> <h1>Check Order Status</h1> <div class="sbmodulebody"> <form name="checkOrder" action="https://web.archive.org/web/20110406110258/https://securitycenter.verisign.com/celp/enroll/orderStatus" method="post"> Order Number<sup>*</sup> <nobr> <input type="text" name="order_number"/> <input type="hidden" name="application_locale" value="VRSN_US"/> <input type="image" name="submit" src="/web/20110406110258im_/https://knowledge.verisign.com/support/ssl-certificates-support/apps/infocenter/resources/images/chevron-circle.gif"/> </nobr> <br/> </form> <sup>*</sup>Your order number was included in the confirmation email that you received from VeriSign after you enrolled. </div> </div> </div> <div class="node"> <div class="sbmodule"> <h1>Related Resources</h1> <div class="sbmodulebody"> <ul class="stdListing"> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/secured-seal/index.html" target="_self">VeriSign Secured Seal </a></li> <li><a href="index?page=content&amp;id=AR657&amp;actp=RELATED_RESOURCE" target="_self">VeriSign CA Certificates </a></li> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/current-ssl-customers/manage-ssl-certificates/index.html#renew" target="_self">Renew, Replace or Buy Additional </a></li> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/buy-ssl-certificates/index.html" target="_self">Buy New SSL Certificates </a></li> <li><a href="index?page=content&amp;id=AR1062&amp;actp=RELATED_RESOURCE" target="_self">Payment Information </a></li> <li><a href="/web/20110406110258/https://knowledge.verisign.com/support/trust-seal-support/index.html" target="_self">Trust Seal Support </a></li> </ul> </div> </div> </div> <script language="JavaScript"> <!-- // IF AGENTS ARE AVAILABLE: function agents_available() { document.getElementById('smartbutton').innerHTML = '<a href="" onClick="window.open(\'https://admin.instantservice.com/Customer?ai=5851&di=14755&fc=1&optionaldata5=verisign.com\',\'custclient\',\'width=500,height=320,scrollbars=0,status=yes\');return false;"><img src="//web.archive.org/web/20110406110258/https://www.verisign.com/images/livechat/support/contact-support/reponline_50x16.gif"/></a>'; return true; } // IF AGENTS ARE NOT AVAILABLE: function agents_not_available() { var smartbutton = document.getElementById('smartbutton'); var smartbuttonParent = smartbutton.parentNode; document.getElementById('smartbutton').innerHTML = ''; if(smartbuttonParent){ smartbuttonParent.removeChild(smartbutton); } return true; } function smartChatLoader(){ var smartbutton = document.getElementById("smartbutton"); if (smartbutton) { var chatImage = document.createElement("img"); chatImage.onerror = agents_not_available; chatImage.onload = agents_available; chatImage.style.visibility = "hidden"; var chatSrc = "https://web.archive.org/web/20110406110258/https://admin.instantservice.com/resources/smartbutton/5851/14755/available.gif" + "?" + Math.floor(Math.random()*10001); chatImage.setAttribute("src", chatSrc); smartbutton.appendChild(chatImage); } } addEvent(window, 'load', smartChatLoader); //--> </script> <div class="node"> <div class="sbmodule"> <h1>Contact Support</h1> <div class="sbmodulebody"> <div id="smartbutton">&nbsp;</div> <p><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/support/contact/index.html#SSL">How can we help you?</a></p> <div>&nbsp;</div> </div> </div> </div> </div></div></td> </tr><tr> <td colspan="2"><div class="footer"> <!--#config timefmt="%Y" --> <div class="clear"> </div> <div id="global-footer"> <ul> <li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/contact-information/index.html?tid=footer">Contact Us</a></li><li> <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/corporate/index.html?tid=footer">About Us</a></li><li><a href="https://web.archive.org/web/20110406110258/http://blogs.verisign.com/?tid=footer"> Blogs</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/legal-notices/index.html?tid=footer">Legal Notices</a></li><li> <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/privacy/index.html?tid=footer">Privacy</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/repository/index.html?tid=footer"> Repository</a></li><li><a rel="external" href="https://web.archive.org/web/20110406110258/http://www.verisign.com/verisign-worldwide/index.html?tid=footer"> Worldwide Sites</a></li><li><a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/site-map/index.html?tid=footer">Site Map</a></li><li> <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/rss/index.html?tid=footer">RSS</a></li> <li class="last"><a href="javascript:O_LC();"> <img style="margin-right: 5px;" alt="Feedback" src="/web/20110406110258im_/https://knowledge.verisign.com/apps/infocenter/sites/verisign/images/feedback.gif">Feedback</a></li> </ul> <div id="footertxt"> <p class="copy"> Copyright &copy; 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All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. VeriSign, VeriSign Trust and other related marks are the trademarks or registered trademarks of VeriSign, Inc. or its affiliates or subsidiaries in the U.S. and other countries and licensed to Symantec Corporation. Other names may be trademarks of their respective owners.</p> <p> VeriSign Authentication Services, now part of <a rel="external" href="https://web.archive.org/web/20110406110258/http://www.symantec.com/">Symantec Corp.</a> (NASDAQ: SYMC), provides solutions that allow companies and consumers to engage in communications and commerce online with confidence. VeriSign Authentication Services include <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/index.html"> SSL</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/index.html">SSL Certificates</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/ev-ssl-certificate/index.html"> Extended Validation</a> (<a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/ssl/ssl-information-center/extended-validation-ssl-certificates/index.html">EV SSL</a>), <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/trust-seal/index.html">VeriSign Trust Seal</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/two-factor-authentication/index.html"> two-factor authentication</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/two-factor-authentication/vip-authentication/index.html"> identity protection</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/trust-seal/resources/malware-faq/index.html">malware scan</a>, <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/code-signing/index.html">code signing</a> and <a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/pki-infrastructure-solutions/index.html"> public key infrastructure</a> (<a href="https://web.archive.org/web/20110406110258/http://www.verisign.com/authentication/pki-infrastructure-solutions/managed-pki/index.html">PKI</a>).</p> </div> </div> <script type="text/javascript"> var myHost = "verisign.com"; </script> <script src="/web/20110406110258js_/https://knowledge.verisign.com/apps/infocenter/sites/verisign/js/global-preload.js" type="text/javascript"></script> <script src="/web/20110406110258js_/https://knowledge.verisign.com/apps/infocenter/sites/verisign/js/jquery.hover_intent.js" type="text/javascript"></script> <script src="/web/20110406110258js_/https://knowledge.verisign.com/apps/infocenter/sites/verisign/js/shared.js" type="text/javascript"></script> <script language="javascript" src="/web/20110406110258js_/https://knowledge.verisign.com/apps/infocenter/sites/verisign/js/InstantInvite3.js"></script> </div></td> </tr><tr> <td colspan="2"><div id="bottomNav"> </div></td> </tr> </table></div></div> </body> </html> <!-- FILE ARCHIVED ON 11:02:58 Apr 06, 2011 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 17:01:16 Nov 28, 2024. 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