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Cloudflare Billing Policy | Cloudflare Support docs
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e=t.getBoundingClientRect(),n=this.#y(t),i=n?window.innerWidth:t.naturalWidth,r=n?window.innerHeight:t.naturalHeight,d=Math.min(window.innerWidth,i),s=Math.min(window.innerHeight,r),l=Math.min(d/i,s/r),a=(n?window.innerWidth:t.naturalWidth)*l,c=(n?window.innerHeight:t.naturalHeight)*l,h=(window.innerHeight-c)/2,u=(window.innerWidth-a)/2,o=t.cloneNode(!0);o.removeAttribute("id"),o.style.position="absolute",o.style.width=`${a}px`,o.style.height=`${c}px`,o.style.top=`${h}px`,o.style.left=`${u}px`,o.style.transform="";const m=e.width/a,p=e.height/c,g=(-u+(e.width-a)/2+e.left)/m,v=(-h+(e.height-c)/2+e.top)/p;return o.style.transform=`scale(${m}, ${p}) translate3d(${g}px, ${v}px, 0)`,o.dataset[this.#r]=o.style.transform,t.parentElement?.tagName==="PICTURE"&&t.currentSrc&&(o.src=t.currentSrc),o}#y(t){return t.currentSrc.toLowerCase().endsWith(".svg")}});</script> <div class="sl-markdown-content astro-cedpceuv"> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="overview">Overview</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#overview"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>The terms subscription and add-on service are used interchangeably in this support guide.</p> </div> </aside> <p>Cloudflare plans and add-on services are billed every 30 days for each domain in your account.</p> <p>Cloudflare also collects sales tax as governed by local laws. Sales taxes are computed based on the nine (9) digit postal code of either the shipping or billing address on file for your Cloudflare account where applicable.</p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>If you are a US-based customer, you can <a href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/understanding-cloudflare-sales-tax/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#filing-for-us-sales-tax-exemption">file for sales tax exemption</a>.</p> </div> </aside> <p>Cloudflare issues a separate invoice for plans and subscriptions (or add-on services) for every domain added to a Cloudflare account.</p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 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billable domains.</p> </div> </aside> <p>For example, if test1.com and test2.com are added to the same Cloudflare account and upgraded to the Pro plan, you will receive an invoice with two charges. Subdomains such as blog.test1.com or blog.test2.com will not be included as billable domains.</p> <p>The date you initiate a paid plan or add-on service will be both the start of your billing period and your <a href="https://developers-cloudflare-com.translate.goog/fundamentals/subscriptions-and-billing/understand-invoices/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB">invoice date</a>. For example, If you upgrade your plan on January 10, all future plan charges will be billed on the 10th of every month. Both dates are initialized using the UTC (Coordinated Universal Time) time zone, and not your local time zone.</p> <p>When ordering a paid plan, subscription, or add-on service, you must agree to the following:</p> <p><em>By clicking "Enable" you agree that you are purchasing a continuous month-to-month subscription which will automatically renew, and that the price of your selected subscription plan level and/or add on(s) will be billed to your designated payment method monthly as a recurring charge, unless you cancel your subscription(s), through your account dashboard,</em> <em><strong>before</strong></em> <em>the beginning of your next monthly billing period.</em></p> <p><em><strong>You will be billed for the full monthly period in which you cancel and no refunds will be given. By purchasing a subscription, you agree to a minimum one month purchase obligation.</strong></em></p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>For more information on renewal terms and cancellation please see our <a href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://www.cloudflare.com/terms/" target="_blank" rel="noopener">Terms of Use<span> ↗</span></a>.</p> </div> </aside> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="upgrade-or-downgrade-cloudflare-paid-plans">Upgrade or downgrade Cloudflare paid plans</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#upgrade-or-downgrade-cloudflare-paid-plans"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>If your domain is on a paid plan (for example, Pro) and you upgrade to a higher-priced plan (for example, Business),</p> <ul> <li>Your invoice will reflect the prorated cost of the higher-tiered plan, until the end of your billing cycle.</li> <li>Cloudflare credits the prorated cost of the lower-priced plan, until the end of the billing cycle.</li> <li>At the beginning of the next billing cycle, your invoice will reflect the full cost of the higher-priced plan.</li> <li>Your bill cycle start and end dates are calculated using the UTC (Coordinated Universal Time) time zone, and not your local time zone.</li> </ul> <p>For example, if your billing date is January 1, but you upgrade from Pro to Business, on January 15,</p> <ul> <li>Your invoice will reflect the prorated Business plan rate for the period of use January 15 - January 30.</li> <li>Cloudflare credits the prorated Pro plan cost from January 1 - January 15.</li> <li>Your invoice for the billing period of January 1 - January 30 will appear in the Cloudflare dashboard on January 31.</li> </ul> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>Account credits are automatically added to your account and can only be used on recurring monthly charges for Cloudflare plans or add-on services. Your monthly invoice lists any credits.</p> </div> </aside> <p>If your domain is on a paid plan (for example, Business) and you downgrade to a lower-priced plan (for example, Pro),</p> <ul> <li>Your plan type and higher-tiered Cloudflare plan features are downgraded at the end of the current billing service period. </li> <li>You are billed at the lower-tiered plan and feature rate for the next billing service period.</li> </ul> <p>For example, if your billing date is February 1, but you downgrade to Pro from the Business plan on February 15,</p> <ul> <li>You can access Business plan features and services until March 1.</li> <li>Your March plan charges will reflect the downgraded cost.</li> </ul> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="billing-and-payment-for-enterprise-plans">Billing and payment for Enterprise plans</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#billing-and-payment-for-enterprise-plans"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Enterprise customers work with the Cloudflare account team to customize a plan and service contract to best suit their needs. The Cloudflare accounting team receives and processes Enterprise plan charges.</p> <p>Enterprise account owners receive invoices directly from the Cloudflare accounting team.</p> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="approved-payment-methods">Approved payment methods</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#approved-payment-methods"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>Cloudflare only accepts Visa, Mastercard, American Express, Discover, PayPal, and UnionPay. No other payment methods (for example, Maestro) are possible at this time.</p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>Enterprise customers can use ACH payments for Cloudflare plans and subscriptions.</p> </div> </aside> <p>Please ensure that you're using a valid payment method before changing your plan type or enabling subscriptions.</p> <aside aria-label="Note" class="starlight-aside starlight-aside--note"> <p class="starlight-aside__title" aria-hidden="true"> <svg viewbox="0 0 24 24" width="16" height="16" fill="currentColor" class="starlight-aside__icon"> <path d="M12 11C11.7348 11 11.4804 11.1054 11.2929 11.2929C11.1054 11.4804 11 11.7348 11 12V16C11 16.2652 11.1054 16.5196 11.2929 16.7071C11.4804 16.8946 11.7348 17 12 17C12.2652 17 12.5196 16.8946 12.7071 16.7071C12.8946 16.5196 13 16.2652 13 16V12C13 11.7348 12.8946 11.4804 12.7071 11.2929C12.5196 11.1054 12.2652 11 12 11ZM12.38 7.08C12.1365 6.97998 11.8635 6.97998 11.62 7.08C11.4973 7.12759 11.3851 7.19896 11.29 7.29C11.2017 7.3872 11.1306 7.49882 11.08 7.62C11.024 7.73868 10.9966 7.86882 11 8C10.9992 8.13161 11.0245 8.26207 11.0742 8.38391C11.124 8.50574 11.1973 8.61656 11.29 8.71C11.3872 8.79833 11.4988 8.86936 11.62 8.92C11.7715 8.98224 11.936 9.00632 12.099 8.99011C12.2619 8.97391 12.4184 8.91792 12.5547 8.82707C12.691 8.73622 12.8029 8.61328 12.8805 8.46907C12.9582 8.32486 12.9992 8.16378 13 8C12.9963 7.73523 12.8927 7.48163 12.71 7.29C12.6149 7.19896 12.5028 7.12759 12.38 7.08ZM12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z" /> </svg>Note</p> <div class="starlight-aside__content"> <p>Gift cards and pre-payment cards may not be accepted for payment as they are not associated with a billing address.</p> </div> </aside> <hr> <div tabindex="-1" class="heading-wrapper level-h2"> <h2 id="account-payment-method-preauthorization">Account Payment Method Preauthorization</h2><a class="anchor-link" href="https://developers-cloudflare-com.translate.goog/support/account-management-billing/billing-cloudflare-plans/cloudflare-billing-policy/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB#account-payment-method-preauthorization"><span aria-hidden="true" class="anchor-icon"> <svg width="16" height="16" viewbox="0 0 24 24"> <path fill="currentcolor" d="m12.11 15.39-3.88 3.88a2.52 2.52 0 0 1-3.5 0 2.47 2.47 0 0 1 0-3.5l3.88-3.88a1 1 0 0 0-1.42-1.42l-3.88 3.89a4.48 4.48 0 0 0 6.33 6.33l3.89-3.88a1 1 0 1 0-1.42-1.42Zm8.58-12.08a4.49 4.49 0 0 0-6.33 0l-3.89 3.88a1 1 0 0 0 1.42 1.42l3.88-3.88a2.52 2.52 0 0 1 3.5 0 2.47 2.47 0 0 1 0 3.5l-3.88 3.88a1 1 0 1 0 1.42 1.42l3.88-3.89a4.49 4.49 0 0 0 0-6.33ZM8.83 15.17a1 1 0 0 0 1.1.22 1 1 0 0 0 .32-.22l4.92-4.92a1 1 0 0 0-1.42-1.42l-4.92 4.92a1 1 0 0 0 0 1.42Z" /> </svg></span></a> </div> <p>For services subject to usage-based billing, Cloudflare may preauthorize your credit card at any point in a billing period to confirm the payment method on file can cover accrued fees. This is a temporary hold and you will not be charged until the end of your billing period. If your payment method is validated, service will continue normally.</p> <p>If your payment method fails, we may suspend your access to the usage-based billing services for which we conducted the preauthorization. In the case of <a href="https://developers-cloudflare-com.translate.goog/r2/?_x_tr_sl=pl&_x_tr_tl=en&_x_tr_hl=en-GB">R2</a>, you will not be able to access your R2 buckets and requests will return errors, but your data will remain secure. If you do not update your payment method within 30 days, the data related to any usage-based billing service(s) may be deleted.</p> <p>To regain access, you must settle any outstanding balances and pass preauthorization with a valid payment method. To update your primary payment method, navigate to the <strong>Manage Account</strong> > <strong>Billing</strong> > <strong>Payment</strong> section of your account. Upon validation of your updated payment details, we will promptly reactivate your subscription(s), which will restore access to the relevant data and services.</p> <p>For assistance, visit our <a href="https://translate.google.com/website?sl=pl&tl=en&hl=en-GB&u=https://support.cloudflare.com/hc/en-us" target="_blank" rel="noopener">Support Portal<span> ↗</span></a> and submit a Billing request (category: “Payment issue”) to our Support team. 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