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Apple Trade In - Apple (MY)

<!DOCTYPE html> <html class="en-my nojs en seg-consumer my apac" lang="en-MY" > <head> <link rel="preconnect" href="https://store.storeimages.cdn-apple.com/8756/store.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://store.storeimages.cdn-apple.com/8756/store.apple.com" crossorigin="anonymous"> <link rel="preconnect" href="https://www.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://www.apple.com" crossorigin="anonymous"> <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1" /> <title>Apple Trade In - Apple (MY)</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="format-detection" content="telephone=no" /> <meta property="og:image" content="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/tradein-og-image-202409?wid=1200&amp;hei=630&amp;fmt=jpeg&amp;qlt=95&amp;.v=1726851187028" /> <meta property="og:url" content="https://www.apple.com/my/shop/trade-in" /> <meta property="og:description" content="Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In." /> <meta property="og:locale" content="en_MY" /> <meta name="robots" content="max-image-preview:large" /> <meta property="og:type" content="product" /> <meta property="og:title" content="Apple Trade In" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@apple" /> <meta property="og:site_name" content="Apple (MY)" /> <meta name="description" content="Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In." /> <link rel="canonical" href="https://www.apple.com/my/shop/trade-in" /> <script crossorigin="anonymous"> document.cookie = "as_sfa=MnxteXxteXx8ZW5fTVl8Y29uc3VtZXJ8aW50ZXJuZXR8MHwwfDE; path=/; domain=apple.com; expires=Mon, 26-May-2025 10:18:15 GMT; Secure;"; </script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":"1","name":"Apple Trade In"}]}</script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What devices are eligible for trade-in?","acceptedAnswer":{"@type":"Answer","text":"You can trade in many Apple devices for a trade-in credit. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free."}},{"@type":"Question","name":"Can I trade in an engraved device?","acceptedAnswer":{"@type":"Answer","text":"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value."}},{"@type":"Question","name":"How much will I get for my device?","acceptedAnswer":{"@type":"Answer","text":"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us."}},{"@type":"Question","name":"Can I get an estimate online, then trade in at an Apple Store?","acceptedAnswer":{"@type":"Answer","text":"Yes, the Apple Trade In programme is available on apple.com/my as well as in all our retail stores.\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described."}},{"@type":"Question","name":"How do I find the serial number on my Apple device?","acceptedAnswer":{"@type":"Answer","text":"On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.\nIf you’re still unable to locate it, there are a few other ways to find your serial number(Opens in a new window).\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac, or Apple Watch."}},{"@type":"Question","name":"If I buy a new device online with a trade-in, when will the credit be applied?","acceptedAnswer":{"@type":"Answer","text":"If you buy an iPhone, iPad, Mac, or Apple Watch, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Store Gift Card by email."}},{"@type":"Question","name":"How long does the online trade-in process take?","acceptedAnswer":{"@type":"Answer","text":"Generally it takes 2–3 weeks. Your trade-in device needs to be sent to us within 14 days of receiving your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit. It may take 3–5 business days for your credit to be processed."}},{"@type":"Question","name":"How quickly should I return my device?","acceptedAnswer":{"@type":"Answer","text":"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value."}},{"@type":"Question","name":"Do I need to return accessories to get the full trade-in value?","acceptedAnswer":{"@type":"Answer","text":"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you."}},{"@type":"Question","name":"How do I send back my device?","acceptedAnswer":{"@type":"Answer","text":"Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pickup or dropping off at an eligible location. Here’s how to prepare and package your Apple Watch, iPhone, or Android device(Opens in a new window).\nHere’s how to prepare and package your iPad(Opens in a new window).\nHere’s how to prepare and package Mac Portables(Opens in a new window).\nHere’s how to prepare and package your iMac(Opens in a new window).\nHere’s how to prepare and package your Mac Pro(Opens in a new window).\nHere’s how to prepare and package your Mac mini(Opens in a new window)."}},{"@type":"Question","name":"How do I prepare my device before I trade it in?","acceptedAnswer":{"@type":"Answer","text":"If you trade in online, follow these step-by-step instructions on how to prepare your device.\nHere’s what to do before you trade in your iPhone, iPad, or iPod touch(Opens in a new window).\nHere’s what to do before you trade in your Mac(Opens in a new window).\nHere’s what to do before you trade in your Apple Watch(Opens in a new window)."}},{"@type":"Question","name":"How do I turn off Find My?","acceptedAnswer":{"@type":"Answer","text":"To turn off Find My on your Apple device: Tap Settings. Tap iCloud.\nSign in with your Apple Account, if necessary. Turn off Find My. If you don’t have your physical device, you can turn off Find My via iCloud(Opens in a new window)."}},{"@type":"Question","name":"How do I transfer my data to my new device?","acceptedAnswer":{"@type":"Answer","text":"Once you receive your new device, follow the instructions in the trade-in confirmation email on how to transfer your personal data."}},{"@type":"Question","name":"Is there a way to track my trade-in status?","acceptedAnswer":{"@type":"Answer","text":"Yes. If you bought a new device online with a trade-in, you can track your status(Opens in a new window) at any time."}},{"@type":"Question","name":"Can I cancel a trade-in?","acceptedAnswer":{"@type":"Answer","text":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and we’ll return your trade-in device."}},{"@type":"Question","name":"Why did I receive a revised trade-in value offer?","acceptedAnswer":{"@type":"Answer","text":"If the condition of your device is different from what you described, we’ll provide a revised value.\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and the revised amount will be credited to your original payment method (or in some cases, via Apple Store Gift Card). If you reject it, we’ll cancel the trade-in and return your old device.\nIf the revised value increases, we’ll automatically increase your trade-in credit."}},{"@type":"Question","name":"According to an email, my credit was issued, but I haven't received it. What do I do?","acceptedAnswer":{"@type":"Answer","text":"Reach out to one of our Specialists by calling 1800-80-6419."}},{"@type":"Question","name":"Does Apple offer recycling?","acceptedAnswer":{"@type":"Answer","text":"Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an Apple Store location and on apple.com for free. This includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."}},{"@type":"Question","name":"How do I prepare my device for recycling?","acceptedAnswer":{"@type":"Answer","text":"Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: Do not ship loose batteries. Discharge the unit to less than 30%. Do not ship electronics that are disassembled into parts. Do not ship electronics with swollen, damaged, or defective batteries. For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. 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id="globalnav" lang="en-MY" dir="ltr" aria-label="Global" data-analytics-element-engagement-start="globalnav:onFlyoutOpen" data-analytics-element-engagement-end="globalnav:onFlyoutClose" data-store-api="https://www.apple.com/my/shop/bag/status" data-analytics-activitymap-region-id="global nav" data-analytics-region="global nav" class="globalnav no-js"> <div class="globalnav-content"> <div class="globalnav-item globalnav-menuback"> <button class="globalnav-menuback-button" aria-label="Main menu"> <span class="globalnav-chevron-icon"><svg height="48" viewbox="0 0 9 48" width="9" xmlns="http://www.w3.org/2000/svg"> <path d="m1.5618 24.0621 6.5581-6.4238c.2368-.2319.2407-.6118.0088-.8486-.2324-.2373-.6123-.2407-.8486-.0088l-7 6.8569c-.1157.1138-.1807.2695-.1802.4316.001.1621.0674.3174.1846.4297l7 6.7241c.1162.1118.2661.1675.4155.1675.1577 0 .3149-.062.4326-.1846.2295-.2388.2222-.6187-.0171-.8481z"></path></svg></span> </button> </div> <ul id="globalnav-list" class="globalnav-list"> <li data-analytics-element-engagement="globalnav hover - apple" class="globalnav-item globalnav-item-apple"> <a href="https://www.apple.com/my/" data-globalnav-item-name="apple" data-analytics-title="apple home" aria-label="Apple" class="globalnav-link globalnav-link-apple" data-autom="gn_apple"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m13.0729 17.6825a3.61 3.61 0 0 0 -1.7248 3.0365 3.5132 3.5132 0 0 0 2.1379 3.2223 8.394 8.394 0 0 1 -1.0948 2.2618c-.6816.9812-1.3943 1.9623-2.4787 1.9623s-1.3633-.63-2.613-.63c-1.2187 0-1.6525.6507-2.644.6507s-1.6834-.9089-2.4787-2.0243a9.7842 9.7842 0 0 1 -1.6628-5.2776c0-3.0984 2.014-4.7405 3.9969-4.7405 1.0535 0 1.9314.6919 2.5924.6919.63 0 1.6112-.7333 2.8092-.7333a3.7579 3.7579 0 0 1 3.1604 1.5802zm-3.7284-2.8918a3.5615 3.5615 0 0 0 .8469-2.22 1.5353 1.5353 0 0 0 -.031-.32 3.5686 3.5686 0 0 0 -2.3445 1.2084 3.4629 3.4629 0 0 0 -.8779 2.1585 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class="globalnav-item globalnav-menu" data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none"> <div class="globalnav-flyout" data-topnav-flyout="menu"> <div class="globalnav-menu-list"> <div data-analytics-element-engagement="globalnav hover - store" class="globalnav-item globalnav-item-store globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="/my/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store" data-autom="gn_store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 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height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 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data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="" data-analytics-title="tv &amp; home" data-analytics-element-engagement="hover - tv &amp; home" aria-label="TV and Home" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home" data-autom="gn_tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 65 44" width="65" xmlns="http://www.w3.org/2000/svg"> <path d="m4.3755 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm13.981-.8438c-.7207.6328-1.7109 1.002-2.7363 1.002-1.6816 0-2.8594-.9961-2.8594-2.4141 0-1.002.5449-1.7637 1.6758-2.3613.0762-.0352.2344-.1172.3281-.1641-.7793-.8203-1.0605-1.3652-1.0605-1.9805 0-1.084.9199-1.8926 2.1562-1.8926 1.248 0 2.1562.7969 2.1562 1.9043 0 .8672-.5215 1.5-1.8281 2.1855l2.1152 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data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Support" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support" data-autom="gn_support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"> <path d="m42.1206 18.0337v1.635h1.406v.844h-1.406v3.574c0 .744.281 1.06.937 1.06.182 0 .282-.006.469-.023v.849c-.199.036-.392.059-.592.059-1.3 0-1.822-.48-1.822-1.687v-3.832h-1.019v-.844h1.019v-1.635zm-6.131 1.635h.961v.937h.093c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.008c-.082-.024-.445-.059-.644-.059-.961 0-1.659.644-1.659 1.535v3.914h-1.007zm-2.463 3.158c0-1.5-.674-2.361-1.869-2.361s-1.869.861-1.869 2.361c0 1.494.674 2.361 1.869 2.361s1.869-.867 1.869-2.361zm-4.781 0c0-2.033 1.113-3.27 2.912-3.27s2.912 1.237 2.912 3.27c0 2.027-1.113 3.27-2.912 3.27s-2.912-1.243-2.912-3.27zm-2.108 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src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/apple-trade-in-logo-202303?wid=224&amp;hei=44&amp;fmt=png-alpha&amp;.v=1713803601317" alt="Apple Trade In" width="112" height="22" class="dd-logo dd-invert-classic ir" /> </h1> <h2 class="t-headline-elevated dd-compact-large-14"> Trade in. Upgrade. Save. It’s a win‑win‑win. </h2> <p class="t-intro-elevated dd-compact-large-7"> With Apple Trade In, you can get a great price for your current device and apply it towards a new one. And you can do it all online or at an Apple Store. If your device isn’t eligible for credit, we’ll recycle it for free. It’s good for you and the planet. </p> </div> </div> </div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-value" data-analytics-section="TradeInValues"> <div class="dd-l-plate"> <div data-react-tabs="" data-bootstrap="dd-tabs-lob" class="“rf-tradein-tabsection”"></div> <div class="dd-check-status"> <p><strong>Have a current order with a trade-in?</strong> <br /><a href="https://secure6.store.apple.com/my/shop/order/list" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: secure6.store.apple.com/my/shop/order/list" class="more" aria-label="Check current order status with a trade-in">Check its status</a></p> </div> </div> </div> <script> window['dd-tabs-lob'] = { props: { checkHashForIndex: true, defaultIndex: 0, metrics : { feature: 'tradein', items: ['iPhone', 'Watch', 'iPad', 'Mac', 'Android', 'Recycling'] }, classes: { root: 'with-icons with-2-lines' } }, items: [{ category: 'iphone', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 41 75" width="41"><path d="m0 0h41v75h-41z" fill="none" /><path d="m14.2212 60c.3972 1.1187 1.0079 2.1338 1.7859 3h-10.0071c-3.3137 0-6-2.6863-6-6v-39c0-3.3137 2.6863-6 6-6h19c3.3137 0 6 2.6863 6 6v2h-3v-2c0-1.6542-1.3458-3-3-3h-19c-1.6542 0-3 1.3458-3 3v39c0 1.6542 1.3458 3 3 3zm-.7347-42.5c-1.9808.0332-1.9832 2.9665 0 3h5.0269c1.9808-.0332 1.9832-2.9665 0-3zm27.5135 11.5v28c0 3.3137-2.6863 6-6 6h-12c-2.2196 0-4.153-1.2084-5.1908-3-.5116-.8833-.8092-1.9058-.8092-3v-28c0-3.3137 2.6863-6 6-6 0 0 5.0001 0 5 0 2 0 5.277.032 7 0 3.3137 0 6 2.6863 6 6zm-6 31c1.6542 0 3-1.3458 3-3v-28c0-1.6542-1.3458-3-3-3h-12c-1.6542 0-3 1.3458-3 3v28c0 1.6542 1.3458 3 3 3zm-7.9631-28.5h3.9552c2.0247 0 1.9965-3 0-3h-3.9552c-1.9925 0-2.1052 3 0 3z" /></svg> </div> <div class="t-body-reduced-tight"> iPhone </div> `, content: `<div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy a new <span class="dd-glyph-gray">iPhone</span> today and get <span class="dd-glyph-gray">RM 150–RM 4,450</span> credit when you trade in.<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">iPhone Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹</th> </tr> </thead> <tbody> <tr> <td>iPhone 15 Pro Max</td> <td>Up to RM 4,450</td> </tr> <tr> <td>iPhone&nbsp;15&nbsp;Pro</td> <td>Up to RM 3,950</td> </tr> <tr> <td>iPhone&nbsp;15&nbsp;Plus</td> <td>Up to RM 3,300</td> </tr> <tr> <td>iPhone&nbsp;15</td> <td>Up to RM 2,800</td> </tr> </tbody> </table> <p class="dd-link"> <a href="/my/shop/browse/overlay/tradein_landing/iphone_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/iphone_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="icon icon-after icon-pluscircle as-buttonlink">See all iPhone values</a> </p> <p class="dd-button"> <a href="/my/shop/buy-iphone" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_iphone" button="" class="button button-elevated">Shop iPhone</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/iphones-value-tradein-202409?wid=928&amp;hei=866&amp;fmt=png-alpha&amp;.v=aHBjaGFSWjRFaHlmSUNGdm1BMTBlbW9hMzFaZmg3T3IyZGNIVDF6TlNNNnZDejlQNkQyRlNDczcva2lLaFJ2MXg2bitObzZwQzk4cEorV1dZdzhIaytieTExREtKTjNNVDcwSEQ4WmZITjQ" alt="iPhone 16 and iPhone 16 Plus with advanced dual-camera system, all-screen design, Dynamic Island, thin black display border, iPhone 16 Pro and iPhone 16 Pro Max with Pro camera system, all-screen design, Dynamic Island, thin black display border" width="464" height="433" class="dd-hero dd-img-iphone ir" /> </div> </div> </div> </div></div> `, }, { category: 'watch', title: ` <div class="dd-icon"> <svg width="65.116" height="75" viewBox="0 0 65.116 75"><rect x="-6" width="75" height="75" fill="none" /><path d="M65.1157,30.8825v3.1547a2.1035,2.1035,0,0,1-.519,1.4788,1.773,1.773,0,0,1-1.38.5669h-.2212V46.1138a9.0768,9.0768,0,0,1-1.0727,4.6706,7.4937,7.4937,0,0,1-2.8467,2.7971,3.952,3.952,0,0,0-2.1929,2.6865l-.8374,2.76a2.4729,2.4729,0,0,1-1.06,1.54A3.2629,3.2629,0,0,1,53.31,61H43.4888l.5317-1.752a2.4071,2.4071,0,0,1,.3316-.7552,2.45,2.45,0,0,1,.6669-.4668,11.358,11.358,0,0,0,4.3189-4.221,10.8878,10.8878,0,0,0,1.125-2.7855H54.769A5.2287,5.2287,0,0,0,60,45.8047V29.1953a5.2286,5.2286,0,0,0-5.231-5.2147H50.4619a10.7908,10.7908,0,0,0-1.124-2.785,11.3281,11.3281,0,0,0-4.2925-4.2073l-.0425-.0235-.0429-.0221a1.9738,1.9738,0,0,1-.5918-.4025,2.5685,2.5685,0,0,1-.3579-.7937L43.481,14H53.31a3.1269,3.1269,0,0,1,1.6757.4562,2.5685,2.5685,0,0,1,1.06,1.54l.8374,2.76a4.84,4.84,0,0,0,.8008,1.6019,4.2778,4.2778,0,0,0,1.3921,1.06,7.4912,7.4912,0,0,1,2.8467,2.7975,9.1217,9.1217,0,0,1,1.0678,4.6209h.2261a1.8162,1.8162,0,0,1,1.38.5423A2.0841,2.0841,0,0,1,65.1157,30.8825ZM43.5889,55.389a4.3947,4.3947,0,0,0-2.44,2.9884l-.4238,1.3984-.5073,1.6721a2.7534,2.7534,0,0,1-1.1792,1.7133,3.6315,3.6315,0,0,1-1.8643.48H25.8525a3.4667,3.4667,0,0,1-1.88-.5069,2.8633,2.8633,0,0,1-1.1641-1.6864l-.5234-1.675-.2183-.6979h-.0205V59.01l-.1978-.6327a4.7812,4.7812,0,0,0-.8774-1.796,4.5374,4.5374,0,0,0-.7012-.6481,6.913,6.913,0,0,0-.834-.5443,8.2115,8.2115,0,0,1-1.726-1.2807,8.6563,8.6563,0,0,1-1.441-1.8308,7.4811,7.4811,0,0,1-.5756-1.258,11.5233,11.5233,0,0,1-.6172-3.9376V27.9729a11.8021,11.8021,0,0,1,.6167-3.9923,7.5367,7.5367,0,0,1,.5761-1.2716,8.494,8.494,0,0,1,1.4385-1.832,7.9438,7.9438,0,0,1,1.7285-1.266,5.1,5.1,0,0,0,1.1426-.7836,3.8323,3.8323,0,0,0,.3926-.3679,4.919,4.919,0,0,0,.8774-1.8095l.4346-1.39.5254-1.68a2.8717,2.8717,0,0,1,1.1641-1.7133,3.4627,3.4627,0,0,1,1.88-.5074H37.1748a3.48,3.48,0,0,1,1.8643.5074,2.86,2.86,0,0,1,1.1792,1.7133l.5034,1.66.4277,1.41a5.4033,5.4033,0,0,0,.8906,1.7821,4.774,4.774,0,0,0,1.5489,1.1789,8.3339,8.3339,0,0,1,3.167,3.112,7.3908,7.3908,0,0,1,.5717,1.2576,11.6861,11.6861,0,0,1,.6158,3.8826h.2514a2.0225,2.0225,0,0,1,1.5357.6032,2.32,2.32,0,0,1,.5771,1.6723V33.648a2.3415,2.3415,0,0,1-.5771,1.645,1.9738,1.9738,0,0,1-1.5357.6306h-.2461V47.0819a11.5111,11.5111,0,0,1-.6172,3.9376,7.4811,7.4811,0,0,1-.5756,1.258A8.3369,8.3369,0,0,1,43.5889,55.389Zm-18.2261-39.48H37.7314l-.1245-.4319a1.8389,1.8389,0,0,0-.5424-.7438A2.1266,2.1266,0,0,0,35.8,14.3587H27.2549a2.1074,2.1074,0,0,0-1.2744.3743,1.8981,1.8981,0,0,0-.5874,1.0818Zm-.9878,3.1h14.25l-.4468-1.55H24.8691ZM37.2832,59.075H24.9146l.1245.4319a1.8389,1.8389,0,0,0,.5424.7438,2.1273,2.1273,0,0,0,1.2647.3743h8.5454a2.1069,2.1069,0,0,0,1.2739-.3743,1.8981,1.8981,0,0,0,.5874-1.0819Zm.9878-3.1H24.021l.4468,1.55H37.7773ZM43.4575,51.02A5.95,5.95,0,0,0,45,47.0214V27.9786A5.995,5.995,0,0,0,39.0215,22H23.9785A5.995,5.995,0,0,0,18,27.9786V47.0214A5.9949,5.9949,0,0,0,23.9785,53h15.043A5.9572,5.9572,0,0,0,43.4575,51.02ZM18.9746,59.2377l-.01-.0348a2.19,2.19,0,0,0-.2764-.6753,1.8436,1.8436,0,0,0-.2988-.2561c-.0445.0023-.0806.017-.1265.017H10.5806a1.9119,1.9119,0,0,1-1.1368-.3364,1.6594,1.6594,0,0,1-.4877-.6687L8.041,54.1083h5.8526c-.0665-.1044-.1436-.197-.2071-.3042A10.8864,10.8864,0,0,1,12.562,51.02H8.2041A5.2057,5.2057,0,0,1,3,45.8047V29.1953a5.2057,5.2057,0,0,1,5.2041-5.2147h4.36a10.9521,10.9521,0,0,1,1.1176-2.791c.065-.11.1441-.2052.2119-.3126H8.3594l.915-2.8711a1.7071,1.7071,0,0,1,.5278-.9726,1.8964,1.8964,0,0,1,1.1456-.3364h7.5346a1.106,1.106,0,0,0,.1846-.1585,2.1944,2.1944,0,0,0,.2974-.7139l.01-.0349.0108-.0347L19.5342,14H9.6875a3.112,3.112,0,0,0-1.69.4562,2.5839,2.5839,0,0,0-1.0464,1.54l-.8628,2.76a4.4284,4.4284,0,0,1-.7891,1.6266,4.2219,4.2219,0,0,1-1.38,1.0352,7.2926,7.2926,0,0,0-2.8471,2.7849A9.267,9.267,0,0,0,0,28.9355V46.1138a9.0858,9.0858,0,0,0,1.0723,4.6706,7.4975,7.4975,0,0,0,2.8471,2.7971,4.9575,4.9575,0,0,1,1.38,1.0719,4.3051,4.3051,0,0,1,.7891,1.6146l.8628,2.76a2.577,2.577,0,0,0,1.0464,1.516A3.116,3.116,0,0,0,9.6875,61h9.3589V59.468l-.061-.1958Z" /></svg> </div> <div class="t-body-reduced-tight"> Apple Watch </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy a new <span class="dd-glyph-gray">Apple&nbsp;Watch</span> today and get <span class="dd-glyph-gray">RM 125–RM 2,400</span> credit when you trade in.<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">Apple Watch Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹</th> </tr> </thead> <tbody> <tr> <td>Apple Watch Ultra 2</td> <td><span class="nowrap">Up to RM 2,400</span></td> </tr> <tr> <td>Apple Watch Series 9</td> <td><span class="nowrap">Up to RM 1,900</span></td> </tr> <tr> <td>Apple Watch Ultra</td> <td><span class="nowrap">Up to RM 1,700</span></td> </tr> <tr> <td>Apple Watch Series 8</td> <td><span class="nowrap">Up to RM 1,150</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/my/shop/browse/overlay/tradein_landing/watch_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/watch_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="icon icon-after icon-pluscircle as-buttonlink"> See all Apple Watch values</a> </p> <p class="dd-button"> <a href="/my/shop/buy-watch" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_watch" button="" class="button button-elevated">Shop Apple Watch</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/watches-value-tradein-202409_GEO_MY?wid=780&amp;hei=708&amp;fmt=png-alpha&amp;.v=enY0dFpVVEw3eEpGS3lLQSt2NzlCdFF0ZmF3d0xldHA3SnpBZGo3eWxqNXBjOWpCVzlYeTRySGNSTnYrUjlIMGlsZDlLVEREOXRrVkJKNmdkNzlKb254U2hFK3kwUFBXY3l5K3lHUkFpSnMrczhJNWxVS0dkUjQ1bDI0d2FnZnk" alt="" width="390" height="354" class="dd-hero dd-img-watch ir" /> </div> </div> </div> </div></div> `, }, { category: 'ipad', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 47 75" width="47"><path d="m0 0h47v75h-47z" fill="none" /><path d="m12.0276 62c.5359 1.1232 1.2581 2.1394 2.1379 3h-6.6655c-4.1421 0-7.5-3.3579-7.5-7.5v-40c0-4.1421 3.3579-7.5 7.5-7.5h26c3.2852 0 6.0701 2.1157 7.0847 5.0563-.3567-.0367-.7185-.0563-1.0847-.0563h-2.2617c-.8086-1.2047-2.1816-2-3.7383-2h-26c-2.4812 0-4.5 2.0187-4.5 4.5v40c0 2.4813 2.0188 4.5 4.5 4.5zm34.9724-36.5v32c0 4.1421-3.3579 7.5-7.5 7.5h-18c-2.4512 0-4.6211-1.1814-5.9897-3-.9438-1.2544-1.5103-2.8092-1.5103-4.5v-32c0-4.1421 3.3579-7.5 7.5-7.5h18c.5137 0 1.0151.0522 1.5.1506 3.4233.6951 6 3.7211 6 7.3494zm-3 0c0-1.9529-1.2578-3.6023-3-4.2235-.4714-.1681-.9714-.2765-1.5-.2765h-18c-2.4812 0-4.5 2.0187-4.5 4.5v32c0 2.4813 2.0188 4.5 4.5 4.5h18c2.4812 0 4.5-2.0187 4.5-4.5z" /></svg> </div> <div class="t-body-reduced-tight"> iPad </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy a new <span class="dd-glyph-gray">iPad</span> today and get <span class="dd-glyph-gray">RM 100–RM 3,650</span> credit when you trade in.<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">iPad Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹</th> </tr> </thead> <tbody> <tr> <td>iPad&nbsp;Pro</td> <td><span class="nowrap"> Up to RM 3,650</span></td> </tr> <tr> <td>iPad&nbsp;Air</td> <td><span class="nowrap"> Up to RM 1,600</span></td> </tr> <tr> <td>iPad</td> <td><span class="nowrap"> Up to RM 1,550</span></td> </tr> <tr> <td>iPad&nbsp;mini</td> <td><span class="nowrap"> Up to RM 1,500</span></td> </tr> </tbody> </table> <p class="dd-button"> <a href="/my/shop/buy-ipad" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_ipad" button="" class="button button-elevated">Shop iPad</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/ipads-value-tradein-202405?wid=842&amp;hei=770&amp;fmt=png-alpha&amp;.v=WGpiSGloRXFIb0RFK2RHSEdBOXFyeVdwVVlTT3BPeERPU1dYTDRwL2wvenVpRDM2SkVEMnNtZXpCQllXTkZoQlJmWkRLbnF4V0o4MC80MUErK0tHaThoZk1HN2FKZ2RSQktUMk1UNEVTQmc" alt="A 13-inch iPad Pro in Space Black and an 11-inch iPad Air in Silver." width="421" height="385" class="dd-hero dd-img-ipad ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, { category: 'mac', title: ` <div class="dd-icon"> <svg id="a" width="74" height="75" viewBox="0 0 74 75"><g id="b"><rect id="c" width="74" height="75" fill="none" /><path id="d" d="M25.8813,61.5c0,.5285,.1084,1.0285,.2764,1.5h-3.6577c-.8286,0-1.5-.6714-1.5-1.5s.6714-1.5,1.5-1.5h.5v-6H5c-2.7615,0-5-2.2386-5-5V17c0-2.7614,2.2385-5,5-5H56c2.7615,0,5,2.2386,5,5v18h-3V17c0-1.1046-.8955-2-2-2H5c-1.1045,0-2,.8954-2,2v24.5c0,.8284,.6716,1.5,1.5,1.5H31v14h-.6187c-2.4812,0-4.5,2.0187-4.5,4.5Zm47,0c0,.8286-.6714,1.5-1.5,1.5H30.3813c-.8286,0-1.5-.6714-1.5-1.5s.6714-1.5,1.5-1.5h3.6187v-17.5c0-2.4853,2.0146-4.5,4.5-4.5h25c2.4854,0,4.5,2.0147,4.5,4.5v17.5h3.3813c.8286,0,1.5,.6714,1.5,1.5Zm-7.8813-19c0-.8271-.6729-1.5-1.5-1.5h-25c-.8271,0-1.5,.6729-1.5,1.5v17.5h28v-17.5Z" /></g></svg> </div> <div class="t-body-reduced-tight"> Mac </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy a new <span class="dd-glyph-gray">Mac</span> today and get <span class="dd-glyph-gray">RM 500–RM 7,200</span> credit when you trade in.<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">Mac Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden">&nbsp;footnote&nbsp;</span>¹</th> </tr> </thead> <tbody> <tr> <td>MacBook Pro</td> <td><span class="nowrap"> Up to RM 3,550</span></td> </tr> <tr> <td>MacBook Air</td> <td><span class="nowrap"> Up to RM 1,000</span></td> </tr> <tr> <td>MacBook</td> <td><span class="nowrap"> Up to RM 650</span></td> </tr> <tr> <td>iMac</td> <td><span class="nowrap"> Up to RM 1,150</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/my/shop/browse/overlay/tradein_landing/mac_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/mac_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="icon icon-after icon-pluscircle as-buttonlink"> See all Mac values</a> </p> <p class="dd-button"> <a href="/my/shop/buy-mac" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_mac" button="" class="button button-elevated">Shop Mac</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/macs-value-tradein-202410?wid=1208&amp;hei=758&amp;fmt=png-alpha&amp;.v=SXBYTUpZRmQwTG1WZ3c3cmVvUzlGY1BwbjUxU1oraGwyZERTK2xLcVB5VThiaG5uTzEvZjFDa0pGRWlwQjFsR0hSQnh1aXkxWm5SMFc1cnRPM2tyNklzMnlrQTVQaUZhdDJmTThSQTlCWGs" alt="" width="604" height="379" class="dd-hero dd-img-mac ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, { category: 'recycle', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 57 75"><g> <rect width="57" height="75" fill="none" /><g><path d="M55.932,52.008,46.986,36.5a1.65,1.65,0,0,0-2.859,1.648l8.947,15.514a4.118,4.118,0,0,1-.038,4.164A3.933,3.933,0,0,1,49.62,59.85H35.48l4.431-4.431a1.65,1.65,0,1,0-2.334-2.333l-7.045,7.046,0,0a1.65,1.65,0,0,0,0,2.334h0l7.046,7.047a1.65,1.65,0,1,0,2.334-2.333L35.878,63H49.621a7.06,7.06,0,0,0,6.273-3.528A7.384,7.384,0,0,0,55.932,52.008Z" /><path d="M25.29,59.85H7.379a3.935,3.935,0,0,1-3.417-2.027,4.115,4.115,0,0,1-.035-4.161l6.962-12.071,1.548,5.778a1.65,1.65,0,0,0,3.188-.854l-2.58-9.628a1.65,1.65,0,0,0-2.02-1.167L1.4,38.3a1.65,1.65,0,1,0,.854,3.188l5.783-1.55L1.068,52.012A7.381,7.381,0,0,0,1.1,59.473,7.059,7.059,0,0,0,7.378,63H25.29a1.529,1.529,0,0,0,1.65-1.5A1.65,1.65,0,0,0,25.29,59.85Z" /><path d="M31.908,17.279l6.973,12.065L33.1,27.8a1.65,1.65,0,1,0-.854,3.188l9.629,2.58A1.648,1.648,0,0,0,43.9,32.4l2.58-9.628a1.65,1.65,0,0,0-3.187-.854L41.741,27.7,34.766,15.629a7.289,7.289,0,0,0-12.629,0l-8.961,15.5a1.65,1.65,0,1,0,2.857,1.651L25,17.277a3.988,3.988,0,0,1,6.912,0Z" /></g></g></svg> </div> <div class="t-body-reduced-tight"> Recycling </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-compact-right-large-10"> Don’t need it? We’ll take it. </h2> <p class="t-body"> We’ll recycle your Apple devices, cables, cases, accessories and other similar electronics for free. You’ll help protect the earth’s precious resources and reduce waste as we work towards a better future for the planet.</p> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="others">Get started</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/other-value-tradein-202401?wid=1020&amp;hei=964&amp;fmt=png-alpha&amp;.v=d2NteUpIWVowaDRrbVVkOW9CMmxueUQxUjZ0THIyRUpXVkxLRWZBbXAwTGRuQm9nT05SRGJWa3c3anBlRDFJN3NxQzRkL3kwL2ZYMXFFTzRIdXZqTU9wRGIvQXFWMERHZmx1SVdkTVlPMzg" alt="A variety of Apple products eligible for recycling, including Apple TV 4K, Magic Mouse, AirPods, Apple HomePod mini, AirTag and charging cables." width="510" height="482" class="dd-hero dd-img-other ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, ], } </script> </div> </div> <div class="dd-tradein-ways dd-fill-tertiary" data-analytics-section="WaysToTradeIn"> <div class="dd-l-plate"> <div class="dd-info"> <h2 class="t-headline-elevated"> Two easy ways to trade in. </h2> <p class="t-intro-elevated dd-compact-large-12"> Trade in your way — online or at an Apple Store. From getting an estimate to returning your device, we’ll help every step of the way. </p> </div> </div> <div class="dd-toggle"> <div data-react-tabs="" data-ase-rerender="" data-bootstrap="dd-tabs-ways" class="rf-tradein-tabsection"></div> </div> <script> window['dd-tabs-ways'] = { items: [{ title: 'Online', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced"> Get credit toward a new Apple&nbsp;product. </h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/online-step1-card-tradein-202303?wid=750&amp;hei=456&amp;fmt=png-alpha&amp;.v=1679589167299" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> See how much you&nbsp;can save. </p> <p> First, get your trade-in estimate. Then choose a new Apple product, add your trade-in device, and check out. </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/online-step2-card-tradein-202303?wid=750&amp;hei=456&amp;fmt=png-alpha&amp;.v=1679589167296" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated"> Get your device ready to trade in. </p> <p> We’ll send you a trade-in confirmation email with instructions on how to back up your personal data and prepare your device. </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/online-step3-card-tradein-202303?wid=750&amp;hei=456&amp;fmt=png-alpha&amp;.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 3 </p> <p class="t-eyebrow-elevated"> Send it in. </p> <p> Your trade-in confirmation email will also show you in detail how to return your device, whether by courier or dropping off at an eligible location. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in online. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-online"></div> </div> `, }, { title: 'In-store', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced">Get instant credit towards an in‑store purchase.</h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/instore-step1-card-tradein-202303?wid=750&amp;hei=456&amp;fmt=png-alpha&amp;.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> Get your device ready to trade in. </p> <p class="dd-compact-right-large-8"> Follow a few simple steps to back up your data and prepare your device before you bring it in. </p> <p class="dd-link dd-expand-right-large-8"> <a href="/my/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink"> See how to prepare your device</a> </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/instore-step2-card-tradein-202303?wid=750&amp;hei=456&amp;fmt=png-alpha&amp;.v=1679589167304" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated"> Take it to an Apple&nbsp;Store. </p> <p> A Specialist will inspect your device and give you an exact value on the spot. If it doesn’t have any value, we can recycle it for free. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in at an Apple Store. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-retail"></div> </div> `, }, ], props: { defaultIndex: 0, metrics : { feature : 'tradeIn' , items: ['online', 'in-store'] }, } } </script> <script> window['dd-gallery-online'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3', 'Quick answers 4', 'Quick answers 5', 'Quick answers 6', 'Quick answers 7', 'Quick answers 8', 'Quick answers 9', 'Quick answers 10', 'Quick answers 11'] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How quickly should I return my trade‑in device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-02-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659231" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You’ll have 14 days to return it once you receive your new device. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Is there a way to track my trade-in status? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-03-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659228" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> If you’ve bought a new device online with a trade-in, you can track your status <a href="https://secure.store.apple.com/my/shop/order/list" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus" target="_blank">here<span class="visuallyhidden">(Opens in a new window)</span></a>. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I trade it in? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-04-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Follow the step-by-step instructions for your device to get it ready for trade‑in.<br /> <a href="https://support.apple.com/en-my/HT210225" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-my/HT210225" class="more" target="_blank">How to prepare your iPhone, Apple Watch, or Android</a><br /> <a href="https://support.apple.com/en-my/HT210994" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-my/HT210994" class="more" target="_blank">How to prepare your iPad</a><br /> <a href="https://support.apple.com/en-my/108061" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-my/108061" class="more" target="_blank">How to prepare your Mac</a><br /> </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I send back my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-05-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659227" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pickup or dropping off at an eligible location. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How long does the online trade-in process take? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-06-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659226" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It generally takes 2 to 3 weeks once you send in your device. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> If I buy a new device online with a trade-in, when is credit applied? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-07-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659217" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> We’ll credit your original payment method after we receive your device and verify its condition. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How much will I get for my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-08-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659218" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Do I need to return accessories to get the full trade-in value? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-10-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You don’t have to, but you can always return your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-online-value-tradein-card-11-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683659145" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) on apple.com for free. </p> </div> </div> </div> </div> </div> ` , ` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> <script> window['dd-gallery-retail'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3','Quick answers 4','Quick answers 5','Quick answers 6'] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">What if I’m not ready to buy something? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-store-value-tradein-card-01-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1679683633393" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> No problem. We can put the value of your current device on an Apple Store Gift Card you can use anytime.</p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I trade it in? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-value-tradein-card-alt-02-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1680306596867" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Before you bring it in, follow the step-by-step instructions to <a href="/my/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load">get your device ready to trade in.</a></p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">How much will I get for my device?</h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-value-tradein-card-alt-01-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1680306596867" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate.</p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Can I get an estimate online, then trade in at an Apple&nbsp;Store? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-value-tradein-card-alt-02-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1680306596867" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. If you explore a new purchase, you can use the online tool to get an estimate. Then take in your device and a Specialist will inspect it and give you an exact value. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">Do I need to return accessories to get the full trade-in value?</h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-value-tradein-card-alt-01-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1680306596867" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You don’t have to, but you can always return your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.</p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/specialist-value-tradein-card-alt-02-202303?wid=148&amp;hei=148&amp;fmt=png-alpha&amp;.v=1680306596867" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at Apple&nbsp;Store locations and on apple.com for free. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-reasons" data-analytics-section="ReasonsToTradeInWithApple"> <div class="dd-l-mw1010"> <div class="dd-header"> <h2 class="t-headline-elevated dd-expand-large-2" aria-label="All the reasons to trade in with Apple. Including one very big One. The letter O in the word One is replaced with Globe Emoji, showing Europe-Africa.">All the reasons to trade in with Apple. Including one very big 🌍ne.</h2> </div> <div class="dd-grid"> <ul class="row"> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/easy-card-tradein-202303?wid=1028&amp;hei=1388&amp;fmt=png-alpha&amp;.v=1679589166808" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Easy in every way. </h3> <p class="t-body"> Simply trade in online and get credit towards a purchase. </p> </div> </div> </div> </li> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/privacy-card-tradein-202303?wid=1028&amp;hei=1388&amp;fmt=png-alpha&amp;.v=1679589167316" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Your privacy, protected. </h3> <p class="t-body"> Whether you’re backing up, transferring, or just erasing your personal data, we can show you how to handle it safely and securely. </p> </div> </div> </div> </li> </ul> <ul class="row"> <li class="column large-4 small-12" data-analytics-region="recycling"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-info"> <h3 class="t-headline dd-compact-right-large-5"> Good for the planet. </h3> <p class="t-body dd-compact-right-large-8"> If your device is in good shape, we'll help get it to a new owner. Or, if it’s seen better days, we can recycle it for free. </p> <p class="dd-button"> <a href="#" class="button button-elevated" data-tradeup-load-module="others">Recycle your device</a> </p> </div> </div> </div> <li class="column large-4 small-12" data-analytics-region="valueprop1"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/recycle-tradein-202404?wid=272&amp;hei=260&amp;fmt=png-alpha&amp;.v=1711910355287" alt="Green recycling logo." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">Doing more, using less.</span> We’re using more recycled content in our products than ever before. And we’re recovering crucial materials from end-of-life devices to use again in new ones. </p> <p class="dd-link"> <a href="/my/shop/browse/overlay/tradein_landing/using_recycled_materials" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/using_recycled_materials" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle" aria-label="Learn more about recycled material in new products">Learn more</a> </p> </div> </div> </div> </li> <li class="column large-4 small-12" data-analytics-region="valueprop2"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/environment-tradein-202404?wid=272&amp;hei=260&amp;fmt=png-alpha&amp;.v=1711910273289" alt="Green sketch drawing of Planet Earth." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">For a better future.</span> By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy, and low-carbon shipping. </p> <p class="dd-link"> <a href="https://www.apple.com/my/environment" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: environment" class="more" aria-label="Learn more about how Apple is reducing its environmental impact.">Learn more about Apple 2030</a> </p> </div> </div> </div> </li> </li></ul> </div> </div> </div> </div> </div> <script> window.TRADEUP_BOOTSTRAP = {"tradeInBaseUrl":"/my/shop/tradein-module","tradeInSummaryUrl":"/my/shop/tradein-summary","modules":[{"module":"category","moduleData":{"key":"cat","legend":"Select your device to get a trade-in <span class=\"nowrap\">estimate.<sup>1</sup></span>","options":[{"value":"smartphone","text":"Smartphone","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/logo-device-type-smartphone?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493747000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493747000"},"attrs":"","alt":"image.alt.logo_device_type_smartphone","width":"200","height":"200","imageName":"logo-device-type-smartphone","originalImageName":"logo-device-type-smartphone","noImage":false,"deferSrc":false},"data":{"splash":"Grab your smartphone. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"tablet","text":"Tablet","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/logo-device-type-tablet?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493749000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493749000"},"attrs":"","alt":"image.alt.logo_device_type_tablet","width":"200","height":"200","imageName":"logo-device-type-tablet","originalImageName":"logo-device-type-tablet","noImage":false,"deferSrc":false},"data":{"splash":"Grab your tablet. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"computer","text":"Computer","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/logo-device-type-computer?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493748000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493748000"},"attrs":"","alt":"image.alt.logo_device_type_computer","width":"200","height":"200","imageName":"logo-device-type-computer","originalImageName":"logo-device-type-computer","noImage":false,"deferSrc":false},"data":{"splash":"Grab your computer. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"watch","text":"Watch","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/logo-device-type-watch?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493749000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493749000"},"attrs":"","alt":"image.alt.logo_device_type_watch","width":"200","height":"200","imageName":"logo-device-type-watch","originalImageName":"logo-device-type-watch","noImage":false,"deferSrc":false},"data":{"splash":"Grab your watch. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"others","text":"Other devices","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/8756/as-images.apple.com/is/logo-device-type-others?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493747000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493747000"},"attrs":"","alt":"image.alt.logo_device_type_others","width":"200","height":"200","imageName":"logo-device-type-others","originalImageName":"logo-device-type-others","noImage":false,"deferSrc":false},"data":{"splash":""},"skipNext":false,"selected":false}],"main":false},"assets":{},"remaining":11}],"additionalContent":{"additionalData":{"tradein-shipping-suggested-address-desc":"We’re unable to verify your address, but found a close match. If you choose to use the address you entered, we may not be able to complete your trade-in.","tradein-shipping-reenter-address-button":"Edit Address","tradein-shipping-your-address-button":"","tradein-product-details-how-to-find":"Here’s how to find it","tradein-verify-button-label":"Verify","tradein-startover-button-label":" Start again","tradein-pipl-enabled":true,"tradein-generic-error":"We’re sorry, but this service is currently unavailable.","tradein-shipping-confirm-address-header":"Confirm your address.","tradein-other-devicetype-label":"Device type","tradein-inline-error":"There was a problem with your request. Please try again later.","tradein-shipping-email-desc":"","tradein-standalone-linkEnabled":true,"tradein-shipping-unverified-address-button":"","tradein-questions-what-this-means":"See what this means","tradein-shipping-different-address-button":"Enter a different address","tradein-shipping-button-label":"Finish up","tradein-applegiveback":"Apple&nbsp;Trade&nbsp;In","tradein-shipping-provided-address-label":"You Entered","tradein-shipping-imei":"IMEI Number: ","tradein-shipping-unverified-address-desc":"We’re unable to verify your address and may not be able to complete your trade-in if it is incorrect. Please confirm if the address you entered is correct or edit it.","tradein-back":"Back","tradein-shipping-address-recommended-header":"Use recommended address instead?","tradein-verify-button-iup-label":"Continue with trade-in","tradein-shipping-recommended-address-label":"Recommended","tradein-shipping-device-header":"Here’s your device:","tradein-other-devicetype-choose":"Select a device","tradein-backbutton-linktext":"Trade in another type of device","tradein-recycle-button-label":" Recycle","tradein-shipping-selected-address-button":"Use Recommended","tradein-quote-button-label":" Trade it in for a gift card","tradein-shipping-sno":"Serial Number: ","tradein-loading-message":"Loading…","tradein-close":"Close"}},"defaultSelection":{},"additionalDataMap":{"hideCategoriesSelection":false}}; window.tradeupConfig = { supportGenericStorage: false } </script> <div data-tradeup-banner id="tradeup-app" class="rs-tradeup"></div> <div id="generic-faq-app"></div> <div id="generic-group-faq-app" data-react-group-faq data-analytics-section="faq"></div> <div id="generic-additional-app"></div> <div class="group-faq-section noscript as-l-container"> <h2 class="rc-accordion-title"> More questions? More answers. </h2> <div class="rc-accordion rc-accordion-compact rc-accordion-hover"> <ul class="rc-accordion"> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> What devices are eligible for trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> You can trade in many Apple devices for a trade-in credit. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I trade in an engraved device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How much will I get for my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br /> Keep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I get an estimate online, then trade in at an Apple Store? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes, the Apple Trade In programme is available on apple.com/my as well as in all our retail stores.<br /><br /> A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I find the serial number on my Apple device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> On your iPhone, Apple Watch or iPad, go to Settings &gt; General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br /> If you’re still unable to locate it, there are a few other ways to <a href="https://support.apple.com/en-my/HT204308" target="_blank"> find your serial number<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /><br /> You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac, or Apple Watch. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> If I buy a new device online with a trade-in, when will the credit be applied? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-4"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you buy an iPhone, iPad, Mac, or Apple Watch, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Store Gift Card by email. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How long does the online trade-in process take? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Generally it takes 2–3 weeks. Your trade-in device needs to be sent to us within 14 days of receiving your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit. It may take 3–5 business days for your credit to be processed. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How quickly should I return my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Do I need to return accessories to get the full trade-in value? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I send back my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pickup or dropping off at an eligible location. <br /><br /> Here’s <a href="https://support.apple.com/en-my/HT210225" target="_blank">how to prepare and package your Apple Watch, iPhone, or Android device<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/HT210994" target="_blank">how to prepare and package your iPad<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s<a href="https://support.apple.com/en-my/HT211018" target="_blank"> how to prepare and package Mac Portables<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/HT211120" target="_blank">how to prepare and package your iMac<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/HT211152" target="_blank">how to prepare and package your Mac Pro<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/HT211133" target="_blank">how to prepare and package your Mac mini<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device before I trade it in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br /> Here’s <a href="https://support.apple.com/en-my/109511" target="_blank">what to do before you trade in your iPhone, iPad, or iPod touch<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/HT201065" target="_blank">what to do before you trade in your Mac<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-my/102542" target="_blank">what to do before you trade in your Apple Watch<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I turn off Find My? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> To turn off Find My on your Apple device: <ol> <li>Tap Settings. </li> <li>Tap iCloud.</li> <li>Sign in with your Apple Account, if necessary.</li> <li> Turn off Find My.</li> </ol><br /> If you don’t have your physical device, you can <a href="https://support.apple.com/en-my/HT201441" target="_blank">turn off Find My via iCloud<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I transfer my data to my new device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Once you receive your new device, follow the instructions in the trade-in confirmation email on how to transfer your personal data. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Is there a way to track my trade-in status? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. If you bought a new device online with a trade-in, you can <a href="https://secure6.store.apple.com/shop/order/list" target="_blank">track your status<span class="visuallyhidden">(Opens in a new window)</span></a> at any time. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I cancel a trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br /> If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.<br /><br /> If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and we’ll return your trade-in device. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Why did I receive a revised trade-in value offer? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br /> If the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and the revised amount will be credited to your original payment method (or in some cases, via Apple Store Gift Card). If you reject it, we’ll cancel the trade-in and return your old device.<br /><br /> If the revised value increases, we’ll automatically increase your trade-in credit. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> According to an email, my credit was issued, but I haven't received it. What do I do? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Reach out to one of our Specialists by calling 1800-80-6419. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Does Apple offer recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an Apple&nbsp;Store location and on apple.com for free. This includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device for recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> <p>Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: </p> <ul> <li>Do not ship loose batteries.</li> <li>Discharge the unit to less than 30%.</li> <li>Do not ship electronics that are disassembled into parts.</li> <li>Do not ship electronics with swollen, damaged, or defective batteries.</li> <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li> <li>Ship only one device per box.</li></ul> </div> </div> </div> </div> </li> </ul> </div> </div> <script> window.GLOBAL_ASSETS = { open: "Open", close: "Close", top: "Top", right: "Right", bottom: "Bottom", left: "Left", next: "Next", previous: "Previous", selected: "Selected", show: "Show", hide: "Hide", play: "Play", pause: "Pause", replay: "Replay", mute: "", unmute: "Unmute", loading: "Loading", fullscreen: "Show fullscreen", pip: "Show picture-in-picture", airplay: "Show AirPlay", captions: "Show captions", showMore: "Show more", showLess: "Show less", more: "More", less: "Less", item: "Item", image: "Image", video: "Video", edit: "Edit", change: "Change", update: "Update", add: "Add", remove: "Remove", save: "Save", saved: "Saved", cancel: "Cancel", submit: "Submit", reset: "Reset", confirm: "Confirm", opensNewWindow: "(Opens in a new window)", search: "Search", collapse: "Collapse", a11yLocalText: "local", downloadText: "Download", gallery: "Gallery", galleryItem: "Gallery item", inProgress: "In progress", footnotes: "Footnotes", previousGalleryImage: "Previous gallery image", nextGalleryImage: "Next gallery image" }; window.pageLevelData.chat = {}; // FAQ window.pageLevelData.faqSection = { }; window.pageLevelData.groupFaqSection = {"sectionId":"FAQ","header":"More questions? More answers.","defaultGroup":"All","questionGroups":{"items":[{"index":0,"value":{"questionGroupName":"Device Eligibility","questionItems":{"items":[{"index":0,"value":{"questionTitle":"What devices are eligible for trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"You can trade in many Apple devices for a trade-in credit. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"Can I trade in an engraved device?","answerDescriptionData":{"items":[{"index":0,"value":"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":true,"first":false,"position":3}],"size":3}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionGroupName":"Device Value and Credit","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How much will I get for my device?","answerDescriptionData":{"items":[{"index":0,"value":"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"Can I get an estimate online, then trade in at an Apple Store?","answerDescriptionData":{"items":[{"index":0,"value":"Yes, the Apple Trade In programme is available on apple.com/my as well as in all our retail stores.<br /><br />\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionTitle":"How do I find the serial number on my Apple device?","answerDescriptionData":{"items":[{"index":0,"value":"On your iPhone, Apple Watch or iPad, go to Settings &gt; General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br />\nIf you’re still unable to locate it, there are a few other ways to <a href=\"https://support.apple.com/en-my/HT204308\" target=\"_blank\"> find your serial number<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br /><br />\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac, or Apple Watch.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":false,"position":3},{"index":3,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":4},{"index":4,"value":{"questionTitle":"If I buy a new device online with a trade-in, when will the credit be applied?","answerDescriptionData":{"items":[{"index":0,"value":"If you buy an iPhone, iPad, Mac, or Apple Watch, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Store Gift Card by email.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":true,"first":false,"position":5}],"size":5}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionGroupName":"Timing and Process","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How long does the online trade-in process take?","answerDescriptionData":{"items":[{"index":0,"value":"Generally it takes 2–3 weeks. Your trade-in device needs to be sent to us within 14 days of receiving your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit. It may take 3–5 business days for your credit to be processed.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"How quickly should I return my device?","answerDescriptionData":{"items":[{"index":0,"value":"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionTitle":"Do I need to return accessories to get the full trade-in value?","answerDescriptionData":{"items":[{"index":0,"value":"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":false,"position":3},{"index":3,"value":{"questionTitle":"How do I send back my device?","answerDescriptionData":{"items":[{"index":0,"value":"Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pickup or dropping off at an eligible location. <br /><br />\nHere’s <a href=\"https://support.apple.com/en-my/HT210225\" target=\"_blank\">how to prepare and package your Apple Watch, iPhone, or Android device<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/HT210994\" target=\"_blank\">how to prepare and package your iPad<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s<a href=\"https://support.apple.com/en-my/HT211018\" target=\"_blank\"> how to prepare and package Mac Portables<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/HT211120\" target=\"_blank\">how to prepare and package your iMac<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/HT211152\" target=\"_blank\">how to prepare and package your Mac Pro<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/HT211133\" target=\"_blank\">how to prepare and package your Mac mini<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":false,"first":false,"position":4}],"size":4}},"last":false,"even":true,"first":false,"position":3},{"index":3,"value":{"questionGroupName":"Device Prep and Data Transfer","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How do I prepare my device before I trade it in?","answerDescriptionData":{"items":[{"index":0,"value":"If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br />\nHere’s <a href=\"https://support.apple.com/en-my/109511\" target=\"_blank\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/HT201065\" target=\"_blank\">what to do before you trade in your Mac<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-my/102542\" target=\"_blank\">what to do before you trade in your Apple Watch<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"How do I turn off Find My?","answerDescriptionData":{"items":[{"index":0,"value":"To turn off Find My on your Apple device:\n<ol>\n<li>Tap Settings. </li>\n<li>Tap iCloud.</li>\n<li>Sign in with your Apple Account, if necessary.</li>\n<li> Turn off Find My.</li> </ol><br />\nIf you don’t have your physical device, you can <a href=\"https://support.apple.com/en-my/HT201441\" target=\"_blank\">turn off Find My via iCloud<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionTitle":"How do I transfer my data to my new device? ","answerDescriptionData":{"items":[{"index":0,"value":"Once you receive your new device, follow the instructions in the trade-in confirmation email on how to transfer your personal data.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":true,"first":false,"position":3}],"size":3}},"last":false,"even":false,"first":false,"position":4},{"index":4,"value":{"questionGroupName":"Tracking and Changes","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Is there a way to track my trade-in status?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. If you bought a new device online with a trade-in, you can <a href=\"https://secure6.store.apple.com/shop/order/list\" target=\"_blank\">track your status<span class=\"visuallyhidden\">(Opens in a new window)</span></a> at any time.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"Can I cancel a trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.<br /><br />\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and we’ll return your trade-in device.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":false,"first":false,"position":2},{"index":2,"value":{"questionTitle":"Why did I receive a revised trade-in value offer? ","answerDescriptionData":{"items":[{"index":0,"value":"If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br />\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and the revised amount will be credited to your original payment method (or in some cases, via Apple Store Gift Card). If you reject it, we’ll cancel the trade-in and return your old device.<br /><br />\nIf the revised value increases, we’ll automatically increase your trade-in credit.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":false,"position":3},{"index":3,"value":{"questionTitle":"According to an email, my credit was issued, but I haven't received it. What do I do?","answerDescriptionData":{"items":[{"index":0,"value":"Reach out to one of our Specialists by calling 1800-80-6419.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":false,"first":false,"position":4}],"size":4}},"last":false,"even":true,"first":false,"position":5},{"index":5,"value":{"questionGroupName":"Recycling","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Does Apple offer recycling?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an Apple&nbsp;Store location and on apple.com for free. This includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":false,"even":true,"first":true,"position":1},{"index":1,"value":{"questionTitle":"How do I prepare my device for recycling?","answerDescriptionData":{"items":[{"index":0,"value":"<p>Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:\n</p>\n<ul> \n <li>Do not ship loose batteries.</li>\n <li>Discharge the unit to less than 30%.</li>\n <li>Do not ship electronics that are disassembled into parts.</li>\n <li>Do not ship electronics with swollen, damaged, or defective batteries.</li>\n <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\n <li>Ship only one device per box.</li></ul>","last":true,"even":true,"first":true,"position":1}],"size":1}},"last":true,"even":false,"first":false,"position":2}],"size":2}},"last":true,"even":false,"first":false,"position":6}],"size":6},"footer":null,"isDefaultOpen":false,"namedAssets":{"namedAssetsJSON":"{}","namedAssets":{}},"pageId":"tradein","faqString":"{\"sectionId\":\"FAQ\",\"header\":\"More questions? More answers.\",\"defaultGroup\":\"All\",\"questionGroups\":{\"items\":[{\"index\":0,\"value\":{\"questionGroupName\":\"Device Eligibility\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"What devices are eligible for trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"You can trade in many Apple devices for a trade-in credit. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"Can I trade in an engraved device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":true,\"first\":false,\"position\":3}],\"size\":3}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionGroupName\":\"Device Value and Credit\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How much will I get for my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"Can I get an estimate online, then trade in at an Apple Store?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes, the Apple Trade In programme is available on apple.com/my as well as in all our retail stores.<br /><br />\\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionTitle\":\"How do I find the serial number on my Apple device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"On your iPhone, Apple Watch or iPad, go to Settings &gt; General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br />\\nIf you’re still unable to locate it, there are a few other ways to <a href=\\\"https://support.apple.com/en-my/HT204308\\\" target=\\\"_blank\\\"> find your serial number<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br /><br />\\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac, or Apple Watch.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":false,\"position\":3},{\"index\":3,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":4},{\"index\":4,\"value\":{\"questionTitle\":\"If I buy a new device online with a trade-in, when will the credit be applied?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you buy an iPhone, iPad, Mac, or Apple Watch, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Store Gift Card by email.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":true,\"first\":false,\"position\":5}],\"size\":5}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionGroupName\":\"Timing and Process\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How long does the online trade-in process take?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Generally it takes 2–3 weeks. Your trade-in device needs to be sent to us within 14 days of receiving your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit. It may take 3–5 business days for your credit to be processed.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"How quickly should I return my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionTitle\":\"Do I need to return accessories to get the full trade-in value?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":false,\"position\":3},{\"index\":3,\"value\":{\"questionTitle\":\"How do I send back my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Your trade-in confirmation email will show you in detail how to return your device, whether by scheduling a courier pickup or dropping off at an eligible location. <br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT210225\\\" target=\\\"_blank\\\">how to prepare and package your Apple Watch, iPhone, or Android device<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT210994\\\" target=\\\"_blank\\\">how to prepare and package your iPad<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s<a href=\\\"https://support.apple.com/en-my/HT211018\\\" target=\\\"_blank\\\"> how to prepare and package Mac Portables<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT211120\\\" target=\\\"_blank\\\">how to prepare and package your iMac<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT211152\\\" target=\\\"_blank\\\">how to prepare and package your Mac Pro<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT211133\\\" target=\\\"_blank\\\">how to prepare and package your Mac mini<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":false,\"first\":false,\"position\":4}],\"size\":4}},\"last\":false,\"even\":true,\"first\":false,\"position\":3},{\"index\":3,\"value\":{\"questionGroupName\":\"Device Prep and Data Transfer\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How do I prepare my device before I trade it in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/109511\\\" target=\\\"_blank\\\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/HT201065\\\" target=\\\"_blank\\\">what to do before you trade in your Mac<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-my/102542\\\" target=\\\"_blank\\\">what to do before you trade in your Apple Watch<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"How do I turn off Find My?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"To turn off Find My on your Apple device:\\n<ol>\\n<li>Tap Settings. </li>\\n<li>Tap iCloud.</li>\\n<li>Sign in with your Apple Account, if necessary.</li>\\n<li> Turn off Find My.</li> </ol><br />\\nIf you don’t have your physical device, you can <a href=\\\"https://support.apple.com/en-my/HT201441\\\" target=\\\"_blank\\\">turn off Find My via iCloud<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionTitle\":\"How do I transfer my data to my new device? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Once you receive your new device, follow the instructions in the trade-in confirmation email on how to transfer your personal data.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":true,\"first\":false,\"position\":3}],\"size\":3}},\"last\":false,\"even\":false,\"first\":false,\"position\":4},{\"index\":4,\"value\":{\"questionGroupName\":\"Tracking and Changes\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Is there a way to track my trade-in status?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. If you bought a new device online with a trade-in, you can <a href=\\\"https://secure6.store.apple.com/shop/order/list\\\" target=\\\"_blank\\\">track your status<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a> at any time.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"Can I cancel a trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.<br /><br />\\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and we’ll return your trade-in device.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":false,\"first\":false,\"position\":2},{\"index\":2,\"value\":{\"questionTitle\":\"Why did I receive a revised trade-in value offer? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br />\\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and the revised amount will be credited to your original payment method (or in some cases, via Apple Store Gift Card). If you reject it, we’ll cancel the trade-in and return your old device.<br /><br />\\nIf the revised value increases, we’ll automatically increase your trade-in credit.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":false,\"position\":3},{\"index\":3,\"value\":{\"questionTitle\":\"According to an email, my credit was issued, but I haven't received it. What do I do?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Reach out to one of our Specialists by calling 1800-80-6419.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":false,\"first\":false,\"position\":4}],\"size\":4}},\"last\":false,\"even\":true,\"first\":false,\"position\":5},{\"index\":5,\"value\":{\"questionGroupName\":\"Recycling\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Does Apple offer recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at an Apple&nbsp;Store location and on apple.com for free. This includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":false,\"even\":true,\"first\":true,\"position\":1},{\"index\":1,\"value\":{\"questionTitle\":\"How do I prepare my device for recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"<p>Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:\\n</p>\\n<ul> \\n <li>Do not ship loose batteries.</li>\\n <li>Discharge the unit to less than 30%.</li>\\n <li>Do not ship electronics that are disassembled into parts.</li>\\n <li>Do not ship electronics with swollen, damaged, or defective batteries.</li>\\n <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\\n <li>Ship only one device per box.</li></ul>\",\"last\":true,\"even\":true,\"first\":true,\"position\":1}],\"size\":1}},\"last\":true,\"even\":false,\"first\":false,\"position\":2}],\"size\":2}},\"last\":true,\"even\":false,\"first\":false,\"position\":6}],\"size\":6},\"footer\":null,\"isDefaultOpen\":false,\"namedAssets\":{\"namedAssetsJSON\":\"{}\",\"namedAssets\":{}},\"pageId\":\"tradein\"}"}; </script> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Footer</h2> <h3 class="visuallyhidden">footnotes</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="footnotes" role="list" aria-label="footnotes"> <ol aria-label="footnotes"> <li>Trade-in service is provided by Apple’s trade-in partners. Trade-in value quotes are estimates only and actual values may be lower than the estimation. Trade-in values vary based on the condition, year and model of your trade‑in device. Not all devices are eligible for credit. You must be at least the age of majority to be eligible to trade in for credit. Trade-in value may be applied towards qualifying new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when the estimate was made. Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple’s trade-in partners reserve the right to refuse, cancel or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. For recycling eligible equipment, terms and restrictions may apply.</li> </ol><br /> </div> <p>We use your location to show you delivery options faster. 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