NZME - Subscriber Services

<!DOCTYPE html> <html lang="en"> <head>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KGJ3NMV');</script>  <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>NZME - Subscriber Services</title> <meta name="keywords" content=""> <meta name="description" content=""> <meta name="facebook-domain-verification" content="ki5e9zksvjwv2zevp0tfwedww6470t" /> <link rel="icon" href="/favicon.png"> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.6.3/jquery.min.js" integrity="sha512-STof4xm1wgkfm7heWqFJVn58Hm3EtS31XFaagaa8VMReCXAkQnJZ+jEy8PCC/iT18dFy95WcExNHFTqLyp72eQ==" crossorigin="anonymous" referrerpolicy="no-referrer"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jqueryui/1.13.2/jquery-ui.min.js" integrity="sha512-57oZ/vW8ANMjR/KQ6Be9v/+/h6bq9/l3f0Oc7vn6qMqyhvPd1cvKBRWWpzu0QoneImqr2SkmO4MSqU+RpHom3Q==" crossorigin="anonymous" referrerpolicy="no-referrer"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/2.11.6/umd/popper.min.js" integrity="sha512-6UofPqm0QupIL0kzS/UIzekR73/luZdC6i/kXDbWnLOJoqwklBK6519iUnShaYceJ0y4FaiPtX/hRnV/X/xlUQ==" crossorigin="anonymous" referrerpolicy="no-referrer"></script> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/jqueryui/1.13.2/themes/base/jquery-ui.min.css" integrity="sha512-ELV+xyi8IhEApPS/pSj66+Jiw+sOT1Mqkzlh8ExXihe4zfqbWkxPRi8wptXIO9g73FSlhmquFlUOuMSoXz5IRw==" crossorigin="anonymous" referrerpolicy="no-referrer" /> <script src="https://cdnjs.cloudflare.com/ajax/libs/bootstrap/5.2.3/js/bootstrap.min.js" integrity="sha512-1/RvZTcCDEUjY/CypiMz+iqqtaoQfAITmNSJY17Myp4Ms5mdxPS5UV7iOfdZoxcGhzFbOm6sntTKJppjvuhg4g==" crossorigin="anonymous" referrerpolicy="no-referrer"></script> <link href="https://fonts.googleapis.com/css?family=Open+Sans:400,700" rel="stylesheet"> <link href="https://fonts.googleapis.com/css?family=Patua+One" rel="stylesheet"> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/bootstrap/5.2.3/css/bootstrap.css" integrity="sha512-bR79Bg78Wmn33N5nvkEyg66hNg+xF/Q8NA8YABbj+4sBngYhv9P8eum19hdjYcY7vXk/vRkhM3v/ZndtgEXRWw==" crossorigin="anonymous" referrerpolicy="no-referrer" /> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/bootstrap/5.2.3/css/bootstrap-utilities.min.css" integrity="sha512-DEGBrwaCF4lkKzMKNwt8Qe/V54bmJctk7I1HyfINGAIugDvsdBeuWzAWZmXAmm49P6EBfl/OeUM01U3r7cW4jg==" crossorigin="anonymous" referrerpolicy="no-referrer" /> <link href="https://subscriptions.nzherald.co.nz/site.css" rel="stylesheet" type="text/css"> <script type="text/javascript"> function preClean(val) { return val.trim(); } function validateUNIT(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^a-zA-Z0-9\\\/ ,\\\-\\\']/.test(val)) return 2; if(val.substring(0,1) == "/") return 3; if(val.substring(0,1) == "-") return 3; if(val.indexOf(" ") > 0) return 5; if(val.indexOf("''") > 0) return 6; if(val.indexOf("--") > 0) return 7; if(val.indexOf("- -") > 0) return 8; if(val.indexOf("//") > 0) return 10; if(val.indexOf("\\") > 0) return 10; if(val.indexOf(",,") > 0) return 10; if(val.indexOf("''") > 0) return 10; if(val.indexOf("--") > 0) return 10; return 0; } function validateNUMBER(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^0-9]/.test(val)) return 2; return 0; } function validateSTREETNO(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^a-zA-Z0-9\\\/ ,\\\-\\\']/.test(val)) return 2; if( /[^0-9]/.test(val.substring(0, 1))) return 3; if(val.indexOf("//") > 0) return 10; if(val.indexOf("\\") > 0) return 10; if(val.indexOf(",,") > 0) return 10; if(val.indexOf("''") > 0) return 10; if(val.indexOf("--") > 0) return 10; if(name.substring(0,1) == "/") return 3; if(name.substring(0,1) == "-") return 3; if(val.indexOf(" ") > 0) return 5; if(val.indexOf("''") > 0) return 6; if(val.indexOf("--") > 0) return 7; if(val.indexOf("- -") > 0) return 8; return 0; } function validateSTREET(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^a-zA-Z0-9 ']/.test(val)) return 2; if(val.indexOf(" ") > 0) return 5; if(val.indexOf("--") > 0) return 10; return 0; } function validateSUBURB(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^a-zA-Z ']/.test(val)) return 2; if(val.indexOf(" ") > 0) return 5; if(val.indexOf("--") > 0) return 10; return 0; } function validateCITY(val) { val = preClean(val); if(val.length ==0) return 0; if( /[^a-zA-Z- ]/.test(val)) return 2; if( /[^a-zA-Z]/.test(val.substring(0,1))) return 2; if(val.substring(0,1) == "-") return 3; if(val.indexOf(" ") > 0) return 5; if(val.indexOf("--") > 0) return 7; if(val.indexOf("- -") > 0) return 8; return 0; } function validateNames(name) { name = name.trim(); if(name.length < 2) return 1; if( /[^a-zA-Z \\\-\\\']/.test(name)) return 1; if(name.substring(0,1) == "'") return 2; if(name.substring(0,1) == "-") return 3; if(name.indexOf(" ") > 0) return 5; if(name.indexOf("''") > 0) return 6; if(name.indexOf("--") > 0) return 7; if(name.indexOf("- -") > 0) return 8; return 0; } function validateCompany(name) { name = name.trim(); if(name.length < 2) return 1; if( /[^a-zA-Z 0-9&,\\\-\\\']/.test(name)) return 1; if(name.substring(0,1) == "'") return 2; if(name.substring(0,1) == "-") return 3; if(name.substring(0,1) == "&") return 4 if(name.indexOf(" ") > 0) return 5; if(name.indexOf("''") > 0) return 6; if(name.indexOf("--") > 0) return 7; if(name.indexOf("- -") > 0) return 8; if(name.indexOf("&&") > 0) return 9; return 0; } function validatePhone(phone) { phone = preClean(phone); if(phone.length ==0) return true; phone = phone.replace(' ',''); if( /[^0-9]/.test(phone)) return false; ///console.log(phone.length); if(phone.length < 9) return false; else { if(phone.length > 11) return false; else return true; } } </script> <script type="text/javascript"> function showhide(div) { $('#' + div).toggle(); } function progressbar(progress) { ///console.log("progress set to " + progress); if(progress == "0") { $('#progressbar').hide(); } else { $('#progressbar').show(); } $('.circle').each(function(i, obj) { $('#'+ this.id).removeClass("circle-active"); if(this.id <= "c" + progress) { $('#'+ this.id).addClass("circle-active"); $('#'+ this.id.replace("c","b")).addClass("text-active"); } }); $('.circlebar').each(function(i, obj) { $('#'+ this.id).removeClass("circlebar-active"); if(this.id <= "cb" + progress) { $('#'+ this.id).addClass("circlebar-active"); } }); if(progress == 3) { ///this one is for the wierd double-bar on register $('#cb3a').addClass("circlebar-active"); } if(progress ==5) { ///this one is for the wierd double-bar on subscribe/gift subs $('#cb5a').addClass("circlebar-active"); } } function manual_entry() { $('#inputdiv').show(); $('#searchdiv').hide(); $('#displaydiv').hide(); $('#deliverysearchtitle').html('Enter your address'); } function manual_entry_reset() { $('#inputdiv').hide(); $('#searchdiv').show(); $('#displaydiv').hide(); $('#deliverysearchtitle').html('Find your delivery address'); $('#unit').val(''); $('#streetno').val(''); $('#street').val(''); $('#suburb').val(''); $('#city').val(''); $('#rdno').val(''); $('#postcode').val(''); } function bmanual_entry() { $('#binputdiv').show(); $('#bsearchdiv').hide(); $('#bdisplaydiv').hide(); $('#deliverysearchtitle').html('Enter your address'); } function bmanual_entry_reset() { $('#binputdiv').hide(); $('#bsearchdiv').show(); $('#bdisplaydiv').hide(); $('#deliverysearchtitle').html('Find your delivery address'); $('#bunit').val(''); $('#bstreetno').val(''); $('#bstreet').val(''); $('#bsuburb').val(''); $('#bcity').val(''); $('#brdno').val(''); $('#bpostcode').val(''); } function bmanual_failedtofindaddress(unit, streetno,street,suburb,city,rdno,postcode) { $('#binputdiv').hide(); $('#bsearchdiv').show(); $('#bdisplaydiv').hide(); $('#deliverysearchtitle').html('Find your delivery address'); $('#bunit').val(unit); $('#bstreetno').val(streetno); $('#bstreet').val(street); $('#bsuburb').val(suburb); $('#bcity').val(city); $('#brdno').val(rdno); $('#bpostcode').val(postcode); $('#bdpid').val('0'); } function ValidateEmail(mail) { var re = /^([^<>()[\]\\.,;:\s@\"]+(\.[^<>()[\]\\.,;:\s@\"]+)*)@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/; return re.test(mail); /* if (/^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/.test(mail)) { return (true) } else { return (false) } */ } function addvalidationfailure(failed) { $('#validationresponse').show(); $('#validationresponse').html($('#validationresponse').html() + failed + '<br>'); } function validate_aa(value) { var aasuccess = true; value = value.replace(/[^\d]/g, ""); if(value.length < "16") { addvalidationfailure("Please enter your AA membership number, it should be 16 digits"); aasuccess = false; } return aasuccess; } function validate_field(mode, value, callBack) { ///console.log(mode + value); $.ajax( { type: "get", url: "functions.cfc", data: { method: "fn_validate", mode: mode, value: value }, dataType: "json", success: function(objResponse){ if(objResponse.ISVALID == false) { alert("your AA Cardnumber appears to be invalid, please re-enter"); } } } ); } function addresTest() { var a = { "unit": "3", "streetno": "23", "street" : "Bad Street", "suburb" : "Belmont", "city" : "Auckland", "postcode" : "0622", "rdno" : '', "pobox" : '' } console.log(formatAddress(a)); var a = { "unit": "", "streetno": "123", "street" : "Bad Street", "suburb" : "Belmont", "city" : "Auckland", "postcode" : "0622", "rdno" : '2', "pobox" : '' } console.log(formatAddress(a)); var a = { "unit": "", "streetno": "", "street" : "", "suburb" : "Belmont", "city" : "Auckland", "postcode" : "0622", "rdno" : '2', "pobox" : 'PO BOX 2333' } console.log(formatAddress(a)); } function formatAddress(addressobj) { var address = ''; console.log(addressobj); var display_rdno = addressobj.rdno; if(display_rdno != "") { display_rdno = "RD " + display_rdno + ', '; } var pobox = ""; if(addressobj.pobox != '') { pobox = addressobj.pobox + ', '; } var unitval = addressobj.unit; if(addressobj.unit != '') { unitval = unitval + '/'; } var streetno = ""; if(addressobj.streetno != '') { streetno = addressobj.streetno + ' '; } var street = addressobj.street; if(street != '') { street = street + ', '; } var suburb = addressobj.suburb; if(suburb != '') { suburb = suburb + ', '; } var city = addressobj.city; if(suburb != '') { city = city + ', '; } address += pobox + unitval + streetno + street + display_rdno; address += suburb + addressobj.city + addressobj.postcode; return address; } function reset_password() { var password = $('#password').val(); var password2 = $('#password2').val(); $('#validationresponse').hide(); if(password == '') { $('#validationresponse').html("Empty password, please enter a password and try again."); $('#validationresponse').show(); return false; } if(password != password2) { $('#validationresponse').html("Passwords do not match, please try again."); $('#validationresponse').show(); } else { $.ajax( { type: "get", url: "../interfaces/account.cfc", data: { method: "passwordReset", password: password, GUID: $('#guid').val(), mode: $('#mode').val() }, dataType: "json", success: function( objResponse ){ ////console.log(objResponse); $('#validationresponse').html(objResponse.MSG); $('#validationresponse').show(); if(objResponse.SUCCESS) { $('#validationresponse').addClass("validationresponse_success"); $('#form').hide();///hide the form so they can't resubmit } }, error: function( objRequest, strError ){ return false; console.log(strError); } } ); } } </script> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); 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Here is a list of the subscriber terms and conditions for your information.</h4> </div> </div> <br><br> <div class="row inputcontainer"> <div class="col-12" id="fullterms"> <p> <a href="/images/files/Newspaper home delivery terms.pdf">Print Subscription Terms and Conditions</a></p> <p> <a href="/images/files/Updated Digital Subscription Terms - June 2021v2.pdf">Digital Subscription Terms and Conditions</a></p> <p> <a href="/images/files/In-app Premium Content Subscription Terms and Conditions.pdf">In-App Digital Subscription Terms and Conditions</a></p> <p> <a href="/images/files/Group Subscription Terms and Conditions3.pdf">Group Subscription Terms and Conditions</a></p> <p> <a href="/images/files/Corporate Subscription Terms and Conditions FINAL 032020.pdf">Corporate Subscription Terms and Conditions</a></p> <p> <a href="/images/files/Gift Subscriptions Terms and Conditions.pdf">Gift Subscription Terms and Conditions</a></p> <p> <a href="/images/files/School Subscription Frequently Asked Questions_FINAL2.pdf">School Digital access Terms and Conditions and FAQ's</a></p> <p>  </p> <p>  </p> <p> <a href="#inpaper">NZ Herald in-paper offers</a><br /> <a href="#email">NZ Herald email offers</a><br /> <a href="#regionin">Regional in-paper offers</a><br /> <a href="#regionalemail">Regional email offers</a></p> <p> <a name="#topterms"></a></p> <h4> <strong><u>NZ Herald & NZME Regional Publication Promotions</u></strong></h4> <div> 6-day or 7-day subscriber:  a 6-day or 7-day subscriber is defined as a subscriber who receives an NZME publication Mon – Sat each week (6-day) or Mon – Sun each week (7-day).</div> <div> See <a href="https://subscriptions.nzherald.co.nz/subscribe/">here</a> for subscription options.</div> <div> Subscriptions are only available in NZ Herald / NZME home delivery areas.</div> <div> The gift will be delivered 3-4 weeks after signing up provided that first full payment is received.</div> <div> Promotional and goodwill gifts: Each individual or household is eligible for no more than one subscription-related promotional or goodwill gift over their lifetime. </div> <div> NZME reserve the right to substitute advertised gift with an equivalent product, stocks are strictly limited.</div> <div> Unless otherwise specified, the minimum subscription term to qualify for a free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them.</div> <div>  </div> <p> <br /> <a name="inpaper"></a></p> <h4> <u><strong>NZ Herald in-paper offe</strong>r</u></h4> <div> <div> <div>  </div> <div> <div> <div> <strong>Sunbeam Bread Maker offer</strong></div> <div> Offer valid until Sunday 2 March 2025 and only available for new 6 or 7-day subscribers.</div> <div> Each new 6 or 7-day subscriber will receive a Sunbeam Bread Maker valued at $349.99 (RRP).</div> </div> <div>  </div> </div> </div> <div>  </div> </div> <p> <a name="email"></a></p> <h4> <u><strong>NZ Herald email offer</strong></u></h4> <div> <div> <div>  </div> <div> <strong>Brabantia Food Processor offer</strong></div> <div> Offer valid until Friday 28 February 2025 and only available for new 7-day (or 5/6-day rural) subscribers.</div> <div> Each new 6 or 7-day subscriber will receive a Brabantia Food Processor valued at $249.99 (RRP).</div> </div> <div>  </div> <div>  </div> </div> <div> <div>  </div> </div> <p> <a name="region"></a></p> <p> <a name="regionin"></a></p> <h4> <u><strong>Regional in-paper offer</strong></u></h4> <div> <div> <div> <div>  </div> <div> <div> <div> <strong>Sunbeam Bread Maker offer</strong></div> <div> Offer valid until Sunday 2 March 2025 and only available for new 6-day subscribers.</div> <div> Each new 6-day subscriber will receive a Sunbeam Bread Maker valued at $349.99 (RRP).</div> </div> <div>  </div> </div> </div> <div>  </div> </div> <div>  </div> </div> <p> <a name="regionalemail"></a></p> <h4> <u><strong>Regional email offer</strong></u></h4> <div> <div> <div> <div> <div> <div> <div>  </div> <div> <strong>Brabantia Food Processor offer</strong></div> <div> Offer valid until Friday 28 February 2025 and only available for new 6-day  (or 5/6-day rural) subscribers.</div> <div> Each new 6-day subscriber will receive a Brabantia Food Processor valued at $249.99 (RRP).</div> </div> <div>  </div> </div> <div>  </div> </div> <div>  </div> <div>  </div> <div> <u><strong>NZ Herald Flyer</strong></u></div> <div>  </div> </div> <div> <div> <strong>$50 Prezzy card offer</strong></div> <div> Offer valid until 31 December 2024 and only available for new 5, 6 or 7-day subscribers.</div> <div> Each new 5, 6 or 7-day subscriber will receive a $50 Prezzy card. See <a href="https://www.prezzycard.co.nz/terms-and-conditions">here</a> for Prezzy card terms and conditions.</div> </div> </div> <div>  </div> <div>  </div> </div> <div> <div> <u><strong>Trial offer  (Flybuys and trial email offer)</strong></u></div> <div> Limited to one free trial per household per 12 month period.  Offer only available within NZME delivery boundaries.  A valid email address must be provided in order to receive trial. 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