CINXE.COM

<!DOCTYPE html> <html lang="en-US"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="profile" href="https://gmpg.org/xfn/11"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style>  <title>Customer Support - i-DOCS</title><link rel="preload" data-rocket-preload as="style" href="https://fonts.googleapis.com/css?family=Montserrat%3A400%2C200%2C300%2C500%2C600%2C700%2C800%2C900%7CFjalla%20One%3A400%7CFjalla%20One%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&display=swap" /><link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat%3A400%2C200%2C300%2C500%2C600%2C700%2C800%2C900%7CFjalla%20One%3A400%7CFjalla%20One%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&display=swap" media="print" onload="this.media='all'" /><noscript><link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat%3A400%2C200%2C300%2C500%2C600%2C700%2C800%2C900%7CFjalla%20One%3A400%7CFjalla%20One%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2C400%2C400italic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&display=swap" /></noscript><link rel="preload" data-rocket-preload as="image" href="https://www.i-docs.com/wp-content/uploads/2023/08/logo.svg" fetchpriority="high"> <link rel="canonical" href="https://www.i-docs.com/company/customer-support/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Customer Support - i-DOCS" /> <meta property="og:description" content="i-DOCS Support Organization can provide to Customers, maintenance and support services for any application related to our offerings. The expertise levels of i-DOCS Support Organization are defined in the below table: 1st Level support Point of contact for Customer Collection of fault and diagnostics informationValidation of problem details against knowledge base and documented faultsImplementation of workaround […]" /> <meta property="og:url" content="https://www.i-docs.com/company/customer-support/" /> <meta property="og:site_name" content="i-DOCS" /> <meta property="article:modified_time" content="2023-10-30T13:26:56+00:00" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="1 minute" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.i-docs.com/company/customer-support/","url":"https://www.i-docs.com/company/customer-support/","name":"Customer Support - i-DOCS","isPartOf":{"@id":"https://www.i-docs.com/#website"},"datePublished":"2023-07-17T19:50:21+00:00","dateModified":"2023-10-30T13:26:56+00:00","breadcrumb":{"@id":"https://www.i-docs.com/company/customer-support/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.i-docs.com/company/customer-support/"]}]},{"@type":"BreadcrumbList","@id":"https://www.i-docs.com/company/customer-support/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.i-docs.com/"},{"@type":"ListItem","position":2,"name":"Company","item":"https://www.i-docs.com/company/"},{"@type":"ListItem","position":3,"name":"Customer Support"}]},{"@type":"WebSite","@id":"https://www.i-docs.com/#website","url":"https://www.i-docs.com/","name":"i-DOCS","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.i-docs.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}</script>  <link rel='dns-prefetch' href='//fonts.googleapis.com' /> <link href='https://fonts.gstatic.com' crossorigin rel='preconnect' /> <link rel="alternate" type="application/rss+xml" title="i-DOCS » Feed" href="https://www.i-docs.com/feed/" /> <link rel="alternate" type="application/rss+xml" title="i-DOCS » Comments Feed" href="https://www.i-docs.com/comments/feed/" /> <link rel='stylesheet' id='astra-theme-css-css' href='https://www.i-docs.com/wp-content/themes/astra/assets/css/minified/main.min.css?ver=4.6.3' media='all' /> <style id='astra-theme-css-inline-css'> :root{--ast-container-default-xlg-padding:3em;--ast-container-default-lg-padding:3em;--ast-container-default-slg-padding:2em;--ast-container-default-md-padding:3em;--ast-container-default-sm-padding:3em;--ast-container-default-xs-padding:2.4em;--ast-container-default-xxs-padding:1.8em;--ast-code-block-background:#ECEFF3;--ast-comment-inputs-background:#F9FAFB;--ast-normal-container-width:1200px;--ast-narrow-container-width:750px;--ast-blog-title-font-weight:normal;--ast-blog-meta-weight:inherit;}html{font-size:118.75%;}a{color:var(--ast-global-color-0);}a:hover,a:focus{color:var(--ast-global-color-1);}body,button,input,select,textarea,.ast-button,.ast-custom-button{font-family:'Montserrat',sans-serif;font-weight:400;font-size:19px;font-size:1rem;line-height:var(--ast-body-line-height,1.65em);}blockquote{color:var(--ast-global-color-3);}h1,.entry-content h1,h2,.entry-content h2,h3,.entry-content h3,h4,.entry-content h4,h5,.entry-content h5,h6,.entry-content h6,.site-title,.site-title a{font-family:'Fjalla One',sans-serif;font-weight:400;}.site-title{font-size:26px;font-size:1.3684210526316rem;display:block;}.site-header .site-description{font-size:15px;font-size:0.78947368421053rem;display:none;}.entry-title{font-size:26px;font-size:1.3684210526316rem;}.archive .ast-article-post .ast-article-inner,.blog .ast-article-post .ast-article-inner,.archive .ast-article-post .ast-article-inner:hover,.blog .ast-article-post .ast-article-inner:hover{overflow:hidden;}h1,.entry-content h1{font-size:40px;font-size:2.1052631578947rem;font-weight:400;font-family:'Fjalla One',sans-serif;line-height:1.4em;}h2,.entry-content h2{font-size:32px;font-size:1.6842105263158rem;font-weight:400;font-family:'Fjalla One',sans-serif;line-height:1.3em;}h3,.entry-content h3{font-size:26px;font-size:1.3684210526316rem;font-weight:400;font-family:'Fjalla One',sans-serif;line-height:1.3em;}h4,.entry-content h4{font-size:24px;font-size:1.2631578947368rem;line-height:1.2em;font-weight:400;font-family:'Fjalla One',sans-serif;}h5,.entry-content h5{font-size:20px;font-size:1.0526315789474rem;line-height:1.2em;font-weight:400;font-family:'Fjalla One',sans-serif;}h6,.entry-content h6{font-size:16px;font-size:0.84210526315789rem;line-height:1.25em;font-weight:400;font-family:'Fjalla One',sans-serif;}::selection{background-color:var(--ast-global-color-0);color:#ffffff;}body,h1,.entry-title a,.entry-content h1,h2,.entry-content h2,h3,.entry-content h3,h4,.entry-content h4,h5,.entry-content h5,h6,.entry-content h6{color:var(--ast-global-color-3);}.tagcloud a:hover,.tagcloud a:focus,.tagcloud a.current-item{color:#ffffff;border-color:var(--ast-global-color-0);background-color:var(--ast-global-color-0);}input:focus,input[type="text"]:focus,input[type="email"]:focus,input[type="url"]:focus,input[type="password"]:focus,input[type="reset"]:focus,input[type="search"]:focus,textarea:focus{border-color:var(--ast-global-color-0);}input[type="radio"]:checked,input[type=reset],input[type="checkbox"]:checked,input[type="checkbox"]:hover:checked,input[type="checkbox"]:focus:checked,input[type=range]::-webkit-slider-thumb{border-color:var(--ast-global-color-0);background-color:var(--ast-global-color-0);box-shadow:none;}.site-footer a:hover + .post-count,.site-footer a:focus + .post-count{background:var(--ast-global-color-0);border-color:var(--ast-global-color-0);}.single .nav-links .nav-previous,.single .nav-links .nav-next{color:var(--ast-global-color-0);}.entry-meta,.entry-meta *{line-height:1.45;color:var(--ast-global-color-0);}.entry-meta a:not(.ast-button):hover,.entry-meta a:not(.ast-button):hover *,.entry-meta a:not(.ast-button):focus,.entry-meta a:not(.ast-button):focus *,.page-links > .page-link,.page-links .page-link:hover,.post-navigation a:hover{color:var(--ast-global-color-1);}#cat option,.secondary .calendar_wrap thead a,.secondary .calendar_wrap thead a:visited{color:var(--ast-global-color-0);}.secondary .calendar_wrap #today,.ast-progress-val span{background:var(--ast-global-color-0);}.secondary a:hover + .post-count,.secondary a:focus + .post-count{background:var(--ast-global-color-0);border-color:var(--ast-global-color-0);}.calendar_wrap #today > a{color:#ffffff;}.page-links .page-link,.single .post-navigation a{color:var(--ast-global-color-0);}.ast-search-menu-icon .search-form button.search-submit{padding:0 4px;}.ast-search-menu-icon form.search-form{padding-right:0;}.ast-search-menu-icon.slide-search input.search-field{width:0;}.ast-header-search .ast-search-menu-icon.ast-dropdown-active .search-form,.ast-header-search .ast-search-menu-icon.ast-dropdown-active .search-field:focus{transition:all 0.2s;}.search-form input.search-field:focus{outline:none;}.ast-archive-title{color:var(--ast-global-color-2);}.widget-title,.widget .wp-block-heading{font-size:27px;font-size:1.4210526315789rem;color:var(--ast-global-color-2);}.ast-single-post .entry-content a,.ast-comment-content a:not(.ast-comment-edit-reply-wrap a){text-decoration:underline;}.ast-single-post .wp-block-button .wp-block-button__link,.ast-single-post .elementor-button-wrapper .elementor-button,.ast-single-post .entry-content .uagb-tab a,.ast-single-post .entry-content .uagb-ifb-cta a,.ast-single-post .entry-content .wp-block-uagb-buttons a,.ast-single-post .entry-content .uabb-module-content a,.ast-single-post .entry-content .uagb-post-grid a,.ast-single-post .entry-content .uagb-timeline a,.ast-single-post .entry-content .uagb-toc__wrap a,.ast-single-post .entry-content .uagb-taxomony-box a,.ast-single-post .entry-content .woocommerce a,.entry-content .wp-block-latest-posts > li > a,.ast-single-post .entry-content .wp-block-file__button,li.ast-post-filter-single,.ast-single-post .wp-block-buttons .wp-block-button.is-style-outline .wp-block-button__link,.ast-single-post .ast-comment-content .comment-reply-link,.ast-single-post .ast-comment-content .comment-edit-link{text-decoration:none;}.ast-search-menu-icon.slide-search a:focus-visible:focus-visible,.astra-search-icon:focus-visible,#close:focus-visible,a:focus-visible,.ast-menu-toggle:focus-visible,.site .skip-link:focus-visible,.wp-block-loginout input:focus-visible,.wp-block-search.wp-block-search__button-inside .wp-block-search__inside-wrapper,.ast-header-navigation-arrow:focus-visible,.woocommerce .wc-proceed-to-checkout > .checkout-button:focus-visible,.woocommerce .woocommerce-MyAccount-navigation ul li a:focus-visible,.ast-orders-table__row .ast-orders-table__cell:focus-visible,.woocommerce .woocommerce-order-details .order-again > .button:focus-visible,.woocommerce .woocommerce-message a.button.wc-forward:focus-visible,.woocommerce #minus_qty:focus-visible,.woocommerce #plus_qty:focus-visible,a#ast-apply-coupon:focus-visible,.woocommerce .woocommerce-info a:focus-visible,.woocommerce .astra-shop-summary-wrap a:focus-visible,.woocommerce a.wc-forward:focus-visible,#ast-apply-coupon:focus-visible,.woocommerce-js .woocommerce-mini-cart-item a.remove:focus-visible,#close:focus-visible,.button.search-submit:focus-visible,#search_submit:focus,.normal-search:focus-visible{outline-style:dotted;outline-color:inherit;outline-width:thin;}input:focus,input[type="text"]:focus,input[type="email"]:focus,input[type="url"]:focus,input[type="password"]:focus,input[type="reset"]:focus,input[type="search"]:focus,input[type="number"]:focus,textarea:focus,.wp-block-search__input:focus,[data-section="section-header-mobile-trigger"] .ast-button-wrap .ast-mobile-menu-trigger-minimal:focus,.ast-mobile-popup-drawer.active .menu-toggle-close:focus,.woocommerce-ordering select.orderby:focus,#ast-scroll-top:focus,#coupon_code:focus,.woocommerce-page #comment:focus,.woocommerce #reviews #respond input#submit:focus,.woocommerce a.add_to_cart_button:focus,.woocommerce .button.single_add_to_cart_button:focus,.woocommerce .woocommerce-cart-form button:focus,.woocommerce .woocommerce-cart-form__cart-item .quantity .qty:focus,.woocommerce .woocommerce-billing-fields .woocommerce-billing-fields__field-wrapper .woocommerce-input-wrapper > .input-text:focus,.woocommerce #order_comments:focus,.woocommerce #place_order:focus,.woocommerce .woocommerce-address-fields .woocommerce-address-fields__field-wrapper .woocommerce-input-wrapper > .input-text:focus,.woocommerce .woocommerce-MyAccount-content form button:focus,.woocommerce .woocommerce-MyAccount-content .woocommerce-EditAccountForm .woocommerce-form-row .woocommerce-Input.input-text:focus,.woocommerce .ast-woocommerce-container .woocommerce-pagination ul.page-numbers li a:focus,body #content .woocommerce form .form-row .select2-container--default .select2-selection--single:focus,#ast-coupon-code:focus,.woocommerce.woocommerce-js .quantity input[type=number]:focus,.woocommerce-js .woocommerce-mini-cart-item .quantity input[type=number]:focus,.woocommerce p#ast-coupon-trigger:focus{border-style:dotted;border-color:inherit;border-width:thin;}input{outline:none;}.ast-logo-title-inline .site-logo-img{padding-right:1em;}body .ast-oembed-container *{position:absolute;top:0;width:100%;height:100%;left:0;}.ast-single-post-featured-section + article {margin-top: 2em;}.site-content .ast-single-post-featured-section img {width: 100%;overflow: hidden;object-fit: cover;}.site > .ast-single-related-posts-container {margin-top: 0;}@media (min-width: 922px) {.ast-desktop .ast-container--narrow {max-width: var(--ast-narrow-container-width);margin: 0 auto;}}.ast-page-builder-template .hentry {margin: 0;}.ast-page-builder-template .site-content > .ast-container {max-width: 100%;padding: 0;}.ast-page-builder-template .site .site-content #primary {padding: 0;margin: 0;}.ast-page-builder-template .no-results {text-align: center;margin: 4em auto;}.ast-page-builder-template .ast-pagination {padding: 2em;}.ast-page-builder-template .entry-header.ast-no-title.ast-no-thumbnail {margin-top: 0;}.ast-page-builder-template .entry-header.ast-header-without-markup {margin-top: 0;margin-bottom: 0;}.ast-page-builder-template .entry-header.ast-no-title.ast-no-meta {margin-bottom: 0;}.ast-page-builder-template.single .post-navigation {padding-bottom: 2em;}.ast-page-builder-template.single-post .site-content > .ast-container {max-width: 100%;}.ast-page-builder-template .entry-header {margin-top: 2em;margin-left: auto;margin-right: auto;}.ast-page-builder-template .ast-archive-description {margin: 2em auto 0;padding-left: 20px;padding-right: 20px;}.ast-page-builder-template .ast-row {margin-left: 0;margin-right: 0;}.single.ast-page-builder-template .entry-header + .entry-content {margin-bottom: 2em;}@media(min-width: 921px) {.ast-page-builder-template.archive.ast-right-sidebar .ast-row article,.ast-page-builder-template.archive.ast-left-sidebar .ast-row article {padding-left: 0;padding-right: 0;}}@media (max-width:921px){#ast-desktop-header{display:none;}}@media (min-width:922px){#ast-mobile-header{display:none;}}.wp-block-buttons.aligncenter{justify-content:center;}@media (max-width:921px){.ast-theme-transparent-header #primary,.ast-theme-transparent-header #secondary{padding:0;}}@media (max-width:921px){.ast-plain-container.ast-no-sidebar #primary{padding:0;}}.ast-plain-container.ast-no-sidebar #primary{margin-top:0;margin-bottom:0;}.wp-block-button.is-style-outline .wp-block-button__link{border-color:var(--ast-global-color-0);}div.wp-block-button.is-style-outline > .wp-block-button__link:not(.has-text-color),div.wp-block-button.wp-block-button__link.is-style-outline:not(.has-text-color){color:var(--ast-global-color-0);}.wp-block-button.is-style-outline .wp-block-button__link:hover,.wp-block-buttons .wp-block-button.is-style-outline .wp-block-button__link:focus,.wp-block-buttons .wp-block-button.is-style-outline > .wp-block-button__link:not(.has-text-color):hover,.wp-block-buttons .wp-block-button.wp-block-button__link.is-style-outline:not(.has-text-color):hover{color:#ffffff;background-color:var(--ast-global-color-1);border-color:var(--ast-global-color-1);}.post-page-numbers.current .page-link,.ast-pagination .page-numbers.current{color:#ffffff;border-color:var(--ast-global-color-0);background-color:var(--ast-global-color-0);}.wp-block-button.is-style-outline .wp-block-button__link.wp-element-button,.ast-outline-button{border-color:var(--ast-global-color-0);font-family:inherit;font-weight:500;font-size:16px;font-size:0.84210526315789rem;line-height:1em;}.wp-block-buttons .wp-block-button.is-style-outline > .wp-block-button__link:not(.has-text-color),.wp-block-buttons .wp-block-button.wp-block-button__link.is-style-outline:not(.has-text-color),.ast-outline-button{color:var(--ast-global-color-0);}.wp-block-button.is-style-outline .wp-block-button__link:hover,.wp-block-buttons .wp-block-button.is-style-outline .wp-block-button__link:focus,.wp-block-buttons .wp-block-button.is-style-outline > .wp-block-button__link:not(.has-text-color):hover,.wp-block-buttons .wp-block-button.wp-block-button__link.is-style-outline:not(.has-text-color):hover,.ast-outline-button:hover,.ast-outline-button:focus{color:#ffffff;background-color:var(--ast-global-color-1);border-color:var(--ast-global-color-1);}.entry-content[ast-blocks-layout] > figure{margin-bottom:1em;}h1.widget-title{font-weight:400;}h2.widget-title{font-weight:400;}h3.widget-title{font-weight:400;}#page{display:flex;flex-direction:column;min-height:100vh;}.ast-404-layout-1 h1.page-title{color:var(--ast-global-color-2);}.single .post-navigation a{line-height:1em;height:inherit;}.error-404 .page-sub-title{font-size:1.5rem;font-weight:inherit;}.search .site-content .content-area .search-form{margin-bottom:0;}#page .site-content{flex-grow:1;}.widget{margin-bottom:1.25em;}#secondary li{line-height:1.5em;}#secondary .wp-block-group h2{margin-bottom:0.7em;}#secondary h2{font-size:1.7rem;}.ast-separate-container .ast-article-post,.ast-separate-container .ast-article-single,.ast-separate-container .comment-respond{padding:3em;}.ast-separate-container .ast-article-single .ast-article-single{padding:0;}.ast-article-single .wp-block-post-template-is-layout-grid{padding-left:0;}.ast-separate-container .comments-title,.ast-narrow-container .comments-title{padding:1.5em 2em;}.ast-page-builder-template .comment-form-textarea,.ast-comment-formwrap .ast-grid-common-col{padding:0;}.ast-comment-formwrap{padding:0;display:inline-flex;column-gap:20px;width:100%;margin-left:0;margin-right:0;}.comments-area textarea#comment:focus,.comments-area textarea#comment:active,.comments-area .ast-comment-formwrap input[type="text"]:focus,.comments-area .ast-comment-formwrap input[type="text"]:active {box-shadow:none;outline:none;}.archive.ast-page-builder-template .entry-header{margin-top:2em;}.ast-page-builder-template .ast-comment-formwrap{width:100%;}.entry-title{margin-bottom:0.5em;}.ast-archive-description p{font-size:inherit;font-weight:inherit;line-height:inherit;}.ast-separate-container .ast-comment-list li.depth-1,.hentry{margin-bottom:2em;}@media (min-width:921px){.ast-left-sidebar.ast-page-builder-template #secondary,.archive.ast-right-sidebar.ast-page-builder-template .site-main{padding-left:20px;padding-right:20px;}}@media (max-width:544px){.ast-comment-formwrap.ast-row{column-gap:10px;display:inline-block;}#ast-commentform .ast-grid-common-col{position:relative;width:100%;}}@media (min-width:1201px){.ast-separate-container .ast-article-post,.ast-separate-container .ast-article-single,.ast-separate-container .ast-author-box,.ast-separate-container .ast-404-layout-1,.ast-separate-container .no-results{padding:3em;}}@media (max-width:921px){.ast-separate-container #primary,.ast-separate-container #secondary{padding:1.5em 0;}#primary,#secondary{padding:1.5em 0;margin:0;}.ast-left-sidebar #content > .ast-container{display:flex;flex-direction:column-reverse;width:100%;}}@media (min-width:922px){.ast-separate-container.ast-right-sidebar #primary,.ast-separate-container.ast-left-sidebar #primary{border:0;}.search-no-results.ast-separate-container #primary{margin-bottom:4em;}}.wp-block-button .wp-block-button__link{color:#ffffff;}.wp-block-button .wp-block-button__link:hover,.wp-block-button .wp-block-button__link:focus{color:#ffffff;background-color:var(--ast-global-color-1);border-color:var(--ast-global-color-1);}.elementor-widget-heading h1.elementor-heading-title{line-height:1.4em;}.elementor-widget-heading h2.elementor-heading-title{line-height:1.3em;}.elementor-widget-heading h3.elementor-heading-title{line-height:1.3em;}.elementor-widget-heading h4.elementor-heading-title{line-height:1.2em;}.elementor-widget-heading h5.elementor-heading-title{line-height:1.2em;}.elementor-widget-heading h6.elementor-heading-title{line-height:1.25em;}.wp-block-button .wp-block-button__link,.wp-block-search .wp-block-search__button,body .wp-block-file .wp-block-file__button{border-color:var(--ast-global-color-0);background-color:var(--ast-global-color-0);color:#ffffff;font-family:inherit;font-weight:500;line-height:1em;font-size:16px;font-size:0.84210526315789rem;padding-top:15px;padding-right:30px;padding-bottom:15px;padding-left:30px;}@media (max-width:921px){.wp-block-button .wp-block-button__link,.wp-block-search .wp-block-search__button,body .wp-block-file .wp-block-file__button{padding-top:14px;padding-right:28px;padding-bottom:14px;padding-left:28px;}}@media (max-width:544px){.wp-block-button .wp-block-button__link,.wp-block-search .wp-block-search__button,body .wp-block-file .wp-block-file__button{padding-top:12px;padding-right:24px;padding-bottom:12px;padding-left:24px;}}.menu-toggle,button,.ast-button,.ast-custom-button,.button,input#submit,input[type="button"],input[type="submit"],input[type="reset"],form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button,body .wp-block-file .wp-block-file__button,.search .search-submit,.woocommerce-js a.button,.woocommerce button.button,.woocommerce .woocommerce-message a.button,.woocommerce #respond input#submit.alt,.woocommerce input.button.alt,.woocommerce input.button,.woocommerce input.button:disabled,.woocommerce input.button:disabled[disabled],.woocommerce input.button:disabled:hover,.woocommerce input.button:disabled[disabled]:hover,.woocommerce #respond input#submit,.woocommerce button.button.alt.disabled,.wc-block-grid__products .wc-block-grid__product .wp-block-button__link,.wc-block-grid__product-onsale,[CLASS*="wc-block"] button,.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons .button:not(.checkout):not(.ast-continue-shopping),.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons a.checkout,.woocommerce button.button.alt.disabled.wc-variation-selection-needed,[CLASS*="wc-block"] .wc-block-components-button{border-style:solid;border-top-width:0;border-right-width:0;border-left-width:0;border-bottom-width:0;color:#ffffff;border-color:var(--ast-global-color-0);background-color:var(--ast-global-color-0);padding-top:15px;padding-right:30px;padding-bottom:15px;padding-left:30px;font-family:inherit;font-weight:500;font-size:16px;font-size:0.84210526315789rem;line-height:1em;}button:focus,.menu-toggle:hover,button:hover,.ast-button:hover,.ast-custom-button:hover .button:hover,.ast-custom-button:hover ,input[type=reset]:hover,input[type=reset]:focus,input#submit:hover,input#submit:focus,input[type="button"]:hover,input[type="button"]:focus,input[type="submit"]:hover,input[type="submit"]:focus,form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button:hover,form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button:focus,body .wp-block-file .wp-block-file__button:hover,body .wp-block-file .wp-block-file__button:focus,.woocommerce-js a.button:hover,.woocommerce button.button:hover,.woocommerce .woocommerce-message a.button:hover,.woocommerce #respond input#submit:hover,.woocommerce #respond input#submit.alt:hover,.woocommerce input.button.alt:hover,.woocommerce input.button:hover,.woocommerce button.button.alt.disabled:hover,.wc-block-grid__products .wc-block-grid__product .wp-block-button__link:hover,[CLASS*="wc-block"] button:hover,.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons .button:not(.checkout):not(.ast-continue-shopping):hover,.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons a.checkout:hover,.woocommerce button.button.alt.disabled.wc-variation-selection-needed:hover,[CLASS*="wc-block"] .wc-block-components-button:hover,[CLASS*="wc-block"] .wc-block-components-button:focus{color:#ffffff;background-color:var(--ast-global-color-1);border-color:var(--ast-global-color-1);}form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button.has-icon{padding-top:calc(15px - 3px);padding-right:calc(30px - 3px);padding-bottom:calc(15px - 3px);padding-left:calc(30px - 3px);}@media (max-width:921px){.menu-toggle,button,.ast-button,.ast-custom-button,.button,input#submit,input[type="button"],input[type="submit"],input[type="reset"],form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button,body .wp-block-file .wp-block-file__button,.search .search-submit,.woocommerce-js a.button,.woocommerce button.button,.woocommerce .woocommerce-message a.button,.woocommerce #respond input#submit.alt,.woocommerce input.button.alt,.woocommerce input.button,.woocommerce input.button:disabled,.woocommerce input.button:disabled[disabled],.woocommerce input.button:disabled:hover,.woocommerce input.button:disabled[disabled]:hover,.woocommerce #respond input#submit,.woocommerce button.button.alt.disabled,.wc-block-grid__products .wc-block-grid__product .wp-block-button__link,.wc-block-grid__product-onsale,[CLASS*="wc-block"] button,.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons .button:not(.checkout):not(.ast-continue-shopping),.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons a.checkout,.woocommerce button.button.alt.disabled.wc-variation-selection-needed,[CLASS*="wc-block"] .wc-block-components-button{padding-top:14px;padding-right:28px;padding-bottom:14px;padding-left:28px;}}@media (max-width:544px){.menu-toggle,button,.ast-button,.ast-custom-button,.button,input#submit,input[type="button"],input[type="submit"],input[type="reset"],form[CLASS*="wp-block-search__"].wp-block-search .wp-block-search__inside-wrapper .wp-block-search__button,body .wp-block-file .wp-block-file__button,.search .search-submit,.woocommerce-js a.button,.woocommerce button.button,.woocommerce .woocommerce-message a.button,.woocommerce #respond input#submit.alt,.woocommerce input.button.alt,.woocommerce input.button,.woocommerce input.button:disabled,.woocommerce input.button:disabled[disabled],.woocommerce input.button:disabled:hover,.woocommerce input.button:disabled[disabled]:hover,.woocommerce #respond input#submit,.woocommerce button.button.alt.disabled,.wc-block-grid__products .wc-block-grid__product .wp-block-button__link,.wc-block-grid__product-onsale,[CLASS*="wc-block"] button,.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons .button:not(.checkout):not(.ast-continue-shopping),.woocommerce-js .astra-cart-drawer .astra-cart-drawer-content .woocommerce-mini-cart__buttons a.checkout,.woocommerce button.button.alt.disabled.wc-variation-selection-needed,[CLASS*="wc-block"] .wc-block-components-button{padding-top:12px;padding-right:24px;padding-bottom:12px;padding-left:24px;}}@media (max-width:921px){.ast-mobile-header-stack .main-header-bar .ast-search-menu-icon{display:inline-block;}.ast-header-break-point.ast-header-custom-item-outside .ast-mobile-header-stack .main-header-bar .ast-search-icon{margin:0;}.ast-comment-avatar-wrap img{max-width:2.5em;}.ast-comment-meta{padding:0 1.8888em 1.3333em;}.ast-separate-container .ast-comment-list li.depth-1{padding:1.5em 2.14em;}.ast-separate-container .comment-respond{padding:2em 2.14em;}}@media (min-width:544px){.ast-container{max-width:100%;}}@media (max-width:544px){.ast-separate-container .ast-article-post,.ast-separate-container .ast-article-single,.ast-separate-container .comments-title,.ast-separate-container .ast-archive-description{padding:1.5em 1em;}.ast-separate-container #content .ast-container{padding-left:0.54em;padding-right:0.54em;}.ast-separate-container .ast-comment-list .bypostauthor{padding:.5em;}.ast-search-menu-icon.ast-dropdown-active .search-field{width:170px;}}.ast-separate-container{background-color:var(--ast-global-color-4);;}@media (max-width:921px){.site-title{display:block;}.site-header .site-description{display:none;}h1,.entry-content h1{font-size:30px;}h2,.entry-content h2{font-size:25px;}h3,.entry-content h3{font-size:20px;}}@media (max-width:544px){.site-title{display:block;}.site-header .site-description{display:none;}h1,.entry-content h1{font-size:30px;}h2,.entry-content h2{font-size:25px;}h3,.entry-content h3{font-size:20px;}}@media (max-width:921px){html{font-size:108.3%;}}@media (max-width:544px){html{font-size:108.3%;}}@media (min-width:922px){.ast-container{max-width:1240px;}}@media (min-width:922px){.site-content .ast-container{display:flex;}}@media (max-width:921px){.site-content .ast-container{flex-direction:column;}}@media (min-width:922px){.main-header-menu .sub-menu .menu-item.ast-left-align-sub-menu:hover > .sub-menu,.main-header-menu .sub-menu .menu-item.ast-left-align-sub-menu.focus > .sub-menu{margin-left:-0px;}}.entry-content li > p{margin-bottom:0;}.site .comments-area{padding-bottom:3em;}.wp-block-file {display: flex;align-items: center;flex-wrap: wrap;justify-content: space-between;}.wp-block-pullquote {border: none;}.wp-block-pullquote blockquote::before {content: "\201D";font-family: "Helvetica",sans-serif;display: flex;transform: rotate( 180deg );font-size: 6rem;font-style: normal;line-height: 1;font-weight: bold;align-items: center;justify-content: center;}.has-text-align-right > blockquote::before {justify-content: flex-start;}.has-text-align-left > blockquote::before {justify-content: flex-end;}figure.wp-block-pullquote.is-style-solid-color blockquote {max-width: 100%;text-align: inherit;}html body {--wp--custom--ast-default-block-top-padding: 3em;--wp--custom--ast-default-block-right-padding: 3em;--wp--custom--ast-default-block-bottom-padding: 3em;--wp--custom--ast-default-block-left-padding: 3em;--wp--custom--ast-container-width: 1200px;--wp--custom--ast-content-width-size: 1200px;--wp--custom--ast-wide-width-size: calc(1200px + var(--wp--custom--ast-default-block-left-padding) + var(--wp--custom--ast-default-block-right-padding));}.ast-narrow-container {--wp--custom--ast-content-width-size: 750px;--wp--custom--ast-wide-width-size: 750px;}@media(max-width: 921px) {html body {--wp--custom--ast-default-block-top-padding: 3em;--wp--custom--ast-default-block-right-padding: 2em;--wp--custom--ast-default-block-bottom-padding: 3em;--wp--custom--ast-default-block-left-padding: 2em;}}@media(max-width: 544px) {html body {--wp--custom--ast-default-block-top-padding: 3em;--wp--custom--ast-default-block-right-padding: 1.5em;--wp--custom--ast-default-block-bottom-padding: 3em;--wp--custom--ast-default-block-left-padding: 1.5em;}}.entry-content > .wp-block-group,.entry-content > .wp-block-cover,.entry-content > .wp-block-columns {padding-top: var(--wp--custom--ast-default-block-top-padding);padding-right: var(--wp--custom--ast-default-block-right-padding);padding-bottom: var(--wp--custom--ast-default-block-bottom-padding);padding-left: var(--wp--custom--ast-default-block-left-padding);}.ast-plain-container.ast-no-sidebar .entry-content > .alignfull,.ast-page-builder-template .ast-no-sidebar .entry-content > .alignfull {margin-left: calc( -50vw + 50%);margin-right: calc( -50vw + 50%);max-width: 100vw;width: 100vw;}.ast-plain-container.ast-no-sidebar .entry-content .alignfull .alignfull,.ast-page-builder-template.ast-no-sidebar .entry-content .alignfull .alignfull,.ast-plain-container.ast-no-sidebar .entry-content .alignfull .alignwide,.ast-page-builder-template.ast-no-sidebar .entry-content .alignfull .alignwide,.ast-plain-container.ast-no-sidebar .entry-content .alignwide .alignfull,.ast-page-builder-template.ast-no-sidebar .entry-content .alignwide .alignfull,.ast-plain-container.ast-no-sidebar .entry-content .alignwide .alignwide,.ast-page-builder-template.ast-no-sidebar .entry-content .alignwide .alignwide,.ast-plain-container.ast-no-sidebar .entry-content .wp-block-column .alignfull,.ast-page-builder-template.ast-no-sidebar .entry-content .wp-block-column .alignfull,.ast-plain-container.ast-no-sidebar .entry-content .wp-block-column .alignwide,.ast-page-builder-template.ast-no-sidebar .entry-content .wp-block-column .alignwide {margin-left: auto;margin-right: auto;width: 100%;}[ast-blocks-layout] .wp-block-separator:not(.is-style-dots) {height: 0;}[ast-blocks-layout] .wp-block-separator {margin: 20px auto;}[ast-blocks-layout] .wp-block-separator:not(.is-style-wide):not(.is-style-dots) {max-width: 100px;}[ast-blocks-layout] .wp-block-separator.has-background {padding: 0;}.entry-content[ast-blocks-layout] > * {max-width: var(--wp--custom--ast-content-width-size);margin-left: auto;margin-right: auto;}.entry-content[ast-blocks-layout] > .alignwide {max-width: var(--wp--custom--ast-wide-width-size);}.entry-content[ast-blocks-layout] .alignfull {max-width: none;}.entry-content .wp-block-columns {margin-bottom: 0;}blockquote {margin: 1.5em;border-color: rgba(0,0,0,0.05);}.wp-block-quote:not(.has-text-align-right):not(.has-text-align-center) {border-left: 5px solid rgba(0,0,0,0.05);}.has-text-align-right > blockquote,blockquote.has-text-align-right {border-right: 5px solid rgba(0,0,0,0.05);}.has-text-align-left > blockquote,blockquote.has-text-align-left {border-left: 5px solid rgba(0,0,0,0.05);}.wp-block-site-tagline,.wp-block-latest-posts .read-more {margin-top: 15px;}.wp-block-loginout p label {display: block;}.wp-block-loginout p:not(.login-remember):not(.login-submit) input {width: 100%;}.wp-block-loginout input:focus {border-color: transparent;}.wp-block-loginout input:focus {outline: thin dotted;}.entry-content .wp-block-media-text .wp-block-media-text__content {padding: 0 0 0 8%;}.entry-content .wp-block-media-text.has-media-on-the-right .wp-block-media-text__content {padding: 0 8% 0 0;}.entry-content .wp-block-media-text.has-background .wp-block-media-text__content {padding: 8%;}.entry-content .wp-block-cover:not([class*="background-color"]) .wp-block-cover__inner-container,.entry-content .wp-block-cover:not([class*="background-color"]) .wp-block-cover-image-text,.entry-content .wp-block-cover:not([class*="background-color"]) .wp-block-cover-text,.entry-content .wp-block-cover-image:not([class*="background-color"]) .wp-block-cover__inner-container,.entry-content .wp-block-cover-image:not([class*="background-color"]) .wp-block-cover-image-text,.entry-content .wp-block-cover-image:not([class*="background-color"]) .wp-block-cover-text {color: var(--ast-global-color-5);}.wp-block-loginout .login-remember input {width: 1.1rem;height: 1.1rem;margin: 0 5px 4px 0;vertical-align: middle;}.wp-block-latest-posts > li > *:first-child,.wp-block-latest-posts:not(.is-grid) > li:first-child {margin-top: 0;}.wp-block-search__inside-wrapper .wp-block-search__input {padding: 0 10px;color: var(--ast-global-color-3);background: var(--ast-global-color-5);border-color: var(--ast-border-color);}.wp-block-latest-posts .read-more {margin-bottom: 1.5em;}.wp-block-search__no-button .wp-block-search__inside-wrapper .wp-block-search__input {padding-top: 5px;padding-bottom: 5px;}.wp-block-latest-posts .wp-block-latest-posts__post-date,.wp-block-latest-posts .wp-block-latest-posts__post-author {font-size: 1rem;}.wp-block-latest-posts > li > *,.wp-block-latest-posts:not(.is-grid) > li {margin-top: 12px;margin-bottom: 12px;}.ast-page-builder-template .entry-content[ast-blocks-layout] > *,.ast-page-builder-template .entry-content[ast-blocks-layout] > .alignfull > * {max-width: none;}.ast-page-builder-template .entry-content[ast-blocks-layout] > .alignwide > * {max-width: var(--wp--custom--ast-wide-width-size);}.ast-page-builder-template .entry-content[ast-blocks-layout] > .inherit-container-width > *,.ast-page-builder-template .entry-content[ast-blocks-layout] > * > *,.entry-content[ast-blocks-layout] > .wp-block-cover .wp-block-cover__inner-container {max-width: var(--wp--custom--ast-content-width-size);margin-left: auto;margin-right: auto;}.entry-content[ast-blocks-layout] .wp-block-cover:not(.alignleft):not(.alignright) {width: auto;}@media(max-width: 1200px) {.ast-separate-container .entry-content > .alignfull,.ast-separate-container .entry-content[ast-blocks-layout] > .alignwide,.ast-plain-container .entry-content[ast-blocks-layout] > .alignwide,.ast-plain-container .entry-content .alignfull {margin-left: calc(-1 * min(var(--ast-container-default-xlg-padding),20px)) ;margin-right: calc(-1 * min(var(--ast-container-default-xlg-padding),20px));}}@media(min-width: 1201px) {.ast-separate-container .entry-content > .alignfull {margin-left: calc(-1 * var(--ast-container-default-xlg-padding) );margin-right: calc(-1 * var(--ast-container-default-xlg-padding) );}.ast-separate-container .entry-content[ast-blocks-layout] > .alignwide,.ast-plain-container .entry-content[ast-blocks-layout] > .alignwide {margin-left: calc(-1 * var(--wp--custom--ast-default-block-left-padding) );margin-right: calc(-1 * var(--wp--custom--ast-default-block-right-padding) );}}@media(min-width: 921px) {.ast-separate-container .entry-content .wp-block-group.alignwide:not(.inherit-container-width) > :where(:not(.alignleft):not(.alignright)),.ast-plain-container .entry-content .wp-block-group.alignwide:not(.inherit-container-width) > :where(:not(.alignleft):not(.alignright)) {max-width: calc( var(--wp--custom--ast-content-width-size) + 80px );}.ast-plain-container.ast-right-sidebar .entry-content[ast-blocks-layout] .alignfull,.ast-plain-container.ast-left-sidebar .entry-content[ast-blocks-layout] .alignfull {margin-left: -60px;margin-right: -60px;}}@media(min-width: 544px) {.entry-content > .alignleft {margin-right: 20px;}.entry-content > .alignright {margin-left: 20px;}}@media (max-width:544px){.wp-block-columns .wp-block-column:not(:last-child){margin-bottom:20px;}.wp-block-latest-posts{margin:0;}}@media( max-width: 600px ) {.entry-content .wp-block-media-text .wp-block-media-text__content,.entry-content .wp-block-media-text.has-media-on-the-right .wp-block-media-text__content {padding: 8% 0 0;}.entry-content .wp-block-media-text.has-background .wp-block-media-text__content {padding: 8%;}}.ast-page-builder-template .entry-header {padding-left: 0;}.ast-narrow-container .site-content .wp-block-uagb-image--align-full .wp-block-uagb-image__figure {max-width: 100%;margin-left: auto;margin-right: auto;}.entry-content ul,.entry-content ol {padding: revert;margin: revert;}:root .has-ast-global-color-0-color{color:var(--ast-global-color-0);}:root .has-ast-global-color-0-background-color{background-color:var(--ast-global-color-0);}:root .wp-block-button .has-ast-global-color-0-color{color:var(--ast-global-color-0);}:root .wp-block-button .has-ast-global-color-0-background-color{background-color:var(--ast-global-color-0);}:root .has-ast-global-color-1-color{color:var(--ast-global-color-1);}:root .has-ast-global-color-1-background-color{background-color:var(--ast-global-color-1);}:root .wp-block-button .has-ast-global-color-1-color{color:var(--ast-global-color-1);}:root .wp-block-button .has-ast-global-color-1-background-color{background-color:var(--ast-global-color-1);}:root .has-ast-global-color-2-color{color:var(--ast-global-color-2);}:root .has-ast-global-color-2-background-color{background-color:var(--ast-global-color-2);}:root .wp-block-button .has-ast-global-color-2-color{color:var(--ast-global-color-2);}:root .wp-block-button .has-ast-global-color-2-background-color{background-color:var(--ast-global-color-2);}:root .has-ast-global-color-3-color{color:var(--ast-global-color-3);}:root .has-ast-global-color-3-background-color{background-color:var(--ast-global-color-3);}:root .wp-block-button .has-ast-global-color-3-color{color:var(--ast-global-color-3);}:root .wp-block-button .has-ast-global-color-3-background-color{background-color:var(--ast-global-color-3);}:root .has-ast-global-color-4-color{color:var(--ast-global-color-4);}:root .has-ast-global-color-4-background-color{background-color:var(--ast-global-color-4);}:root .wp-block-button .has-ast-global-color-4-color{color:var(--ast-global-color-4);}:root .wp-block-button .has-ast-global-color-4-background-color{background-color:var(--ast-global-color-4);}:root .has-ast-global-color-5-color{color:var(--ast-global-color-5);}:root .has-ast-global-color-5-background-color{background-color:var(--ast-global-color-5);}:root .wp-block-button .has-ast-global-color-5-color{color:var(--ast-global-color-5);}:root .wp-block-button .has-ast-global-color-5-background-color{background-color:var(--ast-global-color-5);}:root .has-ast-global-color-6-color{color:var(--ast-global-color-6);}:root .has-ast-global-color-6-background-color{background-color:var(--ast-global-color-6);}:root .wp-block-button .has-ast-global-color-6-color{color:var(--ast-global-color-6);}:root .wp-block-button .has-ast-global-color-6-background-color{background-color:var(--ast-global-color-6);}:root .has-ast-global-color-7-color{color:var(--ast-global-color-7);}:root .has-ast-global-color-7-background-color{background-color:var(--ast-global-color-7);}:root .wp-block-button .has-ast-global-color-7-color{color:var(--ast-global-color-7);}:root .wp-block-button .has-ast-global-color-7-background-color{background-color:var(--ast-global-color-7);}:root .has-ast-global-color-8-color{color:var(--ast-global-color-8);}:root .has-ast-global-color-8-background-color{background-color:var(--ast-global-color-8);}:root .wp-block-button .has-ast-global-color-8-color{color:var(--ast-global-color-8);}:root .wp-block-button .has-ast-global-color-8-background-color{background-color:var(--ast-global-color-8);}:root{--ast-global-color-0:#046bd2;--ast-global-color-1:#045cb4;--ast-global-color-2:#1e293b;--ast-global-color-3:#334155;--ast-global-color-4:#f9fafb;--ast-global-color-5:#FFFFFF;--ast-global-color-6:#e2e8f0;--ast-global-color-7:#cbd5e1;--ast-global-color-8:#94a3b8;}:root {--ast-border-color : var(--ast-global-color-6);}.ast-single-entry-banner {-js-display: flex;display: flex;flex-direction: column;justify-content: center;text-align: center;position: relative;background: #eeeeee;}.ast-single-entry-banner[data-banner-layout="layout-1"] {max-width: 1200px;background: inherit;padding: 20px 0;}.ast-single-entry-banner[data-banner-width-type="custom"] {margin: 0 auto;width: 100%;}.ast-single-entry-banner + .site-content .entry-header {margin-bottom: 0;}.site .ast-author-avatar {--ast-author-avatar-size: ;}a.ast-underline-text {text-decoration: underline;}.ast-container > .ast-terms-link {position: relative;display: block;}a.ast-button.ast-badge-tax {padding: 4px 8px;border-radius: 3px;font-size: inherit;}header.entry-header .entry-title{font-weight:600;font-size:32px;font-size:1.6842105263158rem;}header.entry-header > *:not(:last-child){margin-bottom:10px;}.ast-archive-entry-banner {-js-display: flex;display: flex;flex-direction: column;justify-content: center;text-align: center;position: relative;background: #eeeeee;}.ast-archive-entry-banner[data-banner-width-type="custom"] {margin: 0 auto;width: 100%;}.ast-archive-entry-banner[data-banner-layout="layout-1"] {background: inherit;padding: 20px 0;text-align: left;}body.archive .ast-archive-description{max-width:1200px;width:100%;text-align:left;padding-top:3em;padding-right:3em;padding-bottom:3em;padding-left:3em;}body.archive .ast-archive-description .ast-archive-title,body.archive .ast-archive-description .ast-archive-title *{font-weight:600;font-size:32px;font-size:1.6842105263158rem;}body.archive .ast-archive-description > *:not(:last-child){margin-bottom:10px;}@media (max-width:921px){body.archive .ast-archive-description{text-align:left;}}@media (max-width:544px){body.archive .ast-archive-description{text-align:left;}}.ast-breadcrumbs .trail-browse,.ast-breadcrumbs .trail-items,.ast-breadcrumbs .trail-items li{display:inline-block;margin:0;padding:0;border:none;background:inherit;text-indent:0;text-decoration:none;}.ast-breadcrumbs .trail-browse{font-size:inherit;font-style:inherit;font-weight:inherit;color:inherit;}.ast-breadcrumbs .trail-items{list-style:none;}.trail-items li::after{padding:0 0.3em;content:"\00bb";}.trail-items li:last-of-type::after{display:none;}h1,.entry-content h1,h2,.entry-content h2,h3,.entry-content h3,h4,.entry-content h4,h5,.entry-content h5,h6,.entry-content h6{color:var(--ast-global-color-2);}.entry-title a{color:var(--ast-global-color-2);}@media (max-width:921px){.ast-builder-grid-row-container.ast-builder-grid-row-tablet-3-firstrow .ast-builder-grid-row > *:first-child,.ast-builder-grid-row-container.ast-builder-grid-row-tablet-3-lastrow .ast-builder-grid-row > *:last-child{grid-column:1 / -1;}}@media (max-width:544px){.ast-builder-grid-row-container.ast-builder-grid-row-mobile-3-firstrow .ast-builder-grid-row > *:first-child,.ast-builder-grid-row-container.ast-builder-grid-row-mobile-3-lastrow .ast-builder-grid-row > *:last-child{grid-column:1 / -1;}}.ast-builder-layout-element[data-section="title_tagline"]{display:flex;}@media (max-width:921px){.ast-header-break-point .ast-builder-layout-element[data-section="title_tagline"]{display:flex;}}@media (max-width:544px){.ast-header-break-point .ast-builder-layout-element[data-section="title_tagline"]{display:flex;}}.ast-builder-menu-1{font-family:inherit;font-weight:inherit;}.ast-builder-menu-1 .menu-item > .menu-link{color:var(--ast-global-color-3);}.ast-builder-menu-1 .menu-item > .ast-menu-toggle{color:var(--ast-global-color-3);}.ast-builder-menu-1 .menu-item:hover > .menu-link,.ast-builder-menu-1 .inline-on-mobile .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-1 .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-1 .menu-item.current-menu-item > .menu-link,.ast-builder-menu-1 .inline-on-mobile .menu-item.current-menu-item > .ast-menu-toggle,.ast-builder-menu-1 .current-menu-ancestor > .menu-link{color:var(--ast-global-color-1);}.ast-builder-menu-1 .menu-item.current-menu-item > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-1 .sub-menu,.ast-builder-menu-1 .inline-on-mobile .sub-menu{border-top-width:2px;border-bottom-width:0px;border-right-width:0px;border-left-width:0px;border-color:var(--ast-global-color-0);border-style:solid;}.ast-builder-menu-1 .main-header-menu > .menu-item > .sub-menu,.ast-builder-menu-1 .main-header-menu > .menu-item > .astra-full-megamenu-wrapper{margin-top:0px;}.ast-desktop .ast-builder-menu-1 .main-header-menu > .menu-item > .sub-menu:before,.ast-desktop .ast-builder-menu-1 .main-header-menu > .menu-item > .astra-full-megamenu-wrapper:before{height:calc( 0px + 5px );}.ast-desktop .ast-builder-menu-1 .menu-item .sub-menu .menu-link{border-style:none;}@media (max-width:921px){.ast-header-break-point .ast-builder-menu-1 .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}.ast-builder-menu-1 .inline-on-mobile .menu-item.menu-item-has-children > .ast-menu-toggle{right:-15px;}.ast-builder-menu-1 .menu-item-has-children > .menu-link:after{content:unset;}.ast-builder-menu-1 .main-header-menu > .menu-item > .sub-menu,.ast-builder-menu-1 .main-header-menu > .menu-item > .astra-full-megamenu-wrapper{margin-top:0;}}@media (max-width:544px){.ast-header-break-point .ast-builder-menu-1 .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}.ast-builder-menu-1 .main-header-menu > .menu-item > .sub-menu,.ast-builder-menu-1 .main-header-menu > .menu-item > .astra-full-megamenu-wrapper{margin-top:0;}}.ast-builder-menu-1{display:flex;}@media (max-width:921px){.ast-header-break-point .ast-builder-menu-1{display:flex;}}@media (max-width:544px){.ast-header-break-point .ast-builder-menu-1{display:flex;}}.site-below-footer-wrap{padding-top:20px;padding-bottom:20px;}.site-below-footer-wrap[data-section="section-below-footer-builder"]{background-color:var(--ast-global-color-5);;min-height:80px;border-style:solid;border-width:0px;border-top-width:1px;border-top-color:var(--ast-global-color-6);}.site-below-footer-wrap[data-section="section-below-footer-builder"] .ast-builder-grid-row{max-width:1200px;min-height:80px;margin-left:auto;margin-right:auto;}.site-below-footer-wrap[data-section="section-below-footer-builder"] .ast-builder-grid-row,.site-below-footer-wrap[data-section="section-below-footer-builder"] .site-footer-section{align-items:flex-start;}.site-below-footer-wrap[data-section="section-below-footer-builder"].ast-footer-row-inline .site-footer-section{display:flex;margin-bottom:0;}.ast-builder-grid-row-full .ast-builder-grid-row{grid-template-columns:1fr;}@media (max-width:921px){.site-below-footer-wrap[data-section="section-below-footer-builder"].ast-footer-row-tablet-inline .site-footer-section{display:flex;margin-bottom:0;}.site-below-footer-wrap[data-section="section-below-footer-builder"].ast-footer-row-tablet-stack .site-footer-section{display:block;margin-bottom:10px;}.ast-builder-grid-row-container.ast-builder-grid-row-tablet-full .ast-builder-grid-row{grid-template-columns:1fr;}}@media (max-width:544px){.site-below-footer-wrap[data-section="section-below-footer-builder"].ast-footer-row-mobile-inline .site-footer-section{display:flex;margin-bottom:0;}.site-below-footer-wrap[data-section="section-below-footer-builder"].ast-footer-row-mobile-stack .site-footer-section{display:block;margin-bottom:10px;}.ast-builder-grid-row-container.ast-builder-grid-row-mobile-full .ast-builder-grid-row{grid-template-columns:1fr;}}.site-below-footer-wrap[data-section="section-below-footer-builder"]{display:grid;}@media (max-width:921px){.ast-header-break-point .site-below-footer-wrap[data-section="section-below-footer-builder"]{display:grid;}}@media (max-width:544px){.ast-header-break-point .site-below-footer-wrap[data-section="section-below-footer-builder"]{display:grid;}}.ast-footer-copyright{text-align:center;}.ast-footer-copyright {color:var(--ast-global-color-3);}@media (max-width:921px){.ast-footer-copyright{text-align:center;}}@media (max-width:544px){.ast-footer-copyright{text-align:center;}}.ast-footer-copyright {font-size:16px;font-size:0.84210526315789rem;}.ast-footer-copyright.ast-builder-layout-element{display:flex;}@media (max-width:921px){.ast-header-break-point .ast-footer-copyright.ast-builder-layout-element{display:flex;}}@media (max-width:544px){.ast-header-break-point .ast-footer-copyright.ast-builder-layout-element{display:flex;}}.footer-widget-area.widget-area.site-footer-focus-item{width:auto;}.elementor-widget-heading .elementor-heading-title{margin:0;}.elementor-page .ast-menu-toggle{color:unset !important;background:unset !important;}.elementor-post.elementor-grid-item.hentry{margin-bottom:0;}.woocommerce div.product .elementor-element.elementor-products-grid .related.products ul.products li.product,.elementor-element .elementor-wc-products .woocommerce[class*='columns-'] ul.products li.product{width:auto;margin:0;float:none;}.elementor-toc__list-wrapper{margin:0;}body .elementor hr{background-color:#ccc;margin:0;}.ast-left-sidebar .elementor-section.elementor-section-stretched,.ast-right-sidebar .elementor-section.elementor-section-stretched{max-width:100%;left:0 !important;}.elementor-template-full-width .ast-container{display:block;}.elementor-screen-only,.screen-reader-text,.screen-reader-text span,.ui-helper-hidden-accessible{top:0 !important;}@media (max-width:544px){.elementor-element .elementor-wc-products .woocommerce[class*="columns-"] ul.products li.product{width:auto;margin:0;}.elementor-element .woocommerce .woocommerce-result-count{float:none;}}.ast-header-break-point .main-header-bar{border-bottom-width:1px;}@media (min-width:922px){.main-header-bar{border-bottom-width:1px;}}.main-header-menu .menu-item, #astra-footer-menu .menu-item, .main-header-bar .ast-masthead-custom-menu-items{-js-display:flex;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-moz-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-moz-box-orient:vertical;-moz-box-direction:normal;-ms-flex-direction:column;flex-direction:column;}.main-header-menu > .menu-item > .menu-link, #astra-footer-menu > .menu-item > .menu-link{height:100%;-webkit-box-align:center;-webkit-align-items:center;-moz-box-align:center;-ms-flex-align:center;align-items:center;-js-display:flex;display:flex;}.ast-header-break-point .main-navigation ul .menu-item .menu-link .icon-arrow:first-of-type svg{top:.2em;margin-top:0px;margin-left:0px;width:.65em;transform:translate(0, -2px) rotateZ(270deg);}.ast-mobile-popup-content .ast-submenu-expanded > .ast-menu-toggle{transform:rotateX(180deg);overflow-y:auto;}@media (min-width:922px){.ast-builder-menu .main-navigation > ul > li:last-child a{margin-right:0;}}.ast-separate-container .ast-article-inner{background-color:transparent;background-image:none;}.ast-separate-container .ast-article-post{background-color:var(--ast-global-color-5);;}@media (max-width:921px){.ast-separate-container .ast-article-post{background-color:var(--ast-global-color-5);;}}@media (max-width:544px){.ast-separate-container .ast-article-post{background-color:var(--ast-global-color-5);;}}.ast-separate-container .ast-article-single:not(.ast-related-post), .woocommerce.ast-separate-container .ast-woocommerce-container, .ast-separate-container .error-404, .ast-separate-container .no-results, .single.ast-separate-container .site-main .ast-author-meta, .ast-separate-container .related-posts-title-wrapper,.ast-separate-container .comments-count-wrapper, .ast-box-layout.ast-plain-container .site-content,.ast-padded-layout.ast-plain-container .site-content, .ast-separate-container .ast-archive-description, .ast-separate-container .comments-area .comment-respond, .ast-separate-container .comments-area .ast-comment-list li, .ast-separate-container .comments-area .comments-title{background-color:var(--ast-global-color-5);;}@media (max-width:921px){.ast-separate-container .ast-article-single:not(.ast-related-post), .woocommerce.ast-separate-container .ast-woocommerce-container, .ast-separate-container .error-404, .ast-separate-container .no-results, .single.ast-separate-container .site-main .ast-author-meta, .ast-separate-container .related-posts-title-wrapper,.ast-separate-container .comments-count-wrapper, .ast-box-layout.ast-plain-container .site-content,.ast-padded-layout.ast-plain-container .site-content, .ast-separate-container .ast-archive-description{background-color:var(--ast-global-color-5);;}}@media (max-width:544px){.ast-separate-container .ast-article-single:not(.ast-related-post), .woocommerce.ast-separate-container .ast-woocommerce-container, .ast-separate-container .error-404, .ast-separate-container .no-results, .single.ast-separate-container .site-main .ast-author-meta, .ast-separate-container .related-posts-title-wrapper,.ast-separate-container .comments-count-wrapper, .ast-box-layout.ast-plain-container .site-content,.ast-padded-layout.ast-plain-container .site-content, .ast-separate-container .ast-archive-description{background-color:var(--ast-global-color-5);;}}.ast-separate-container.ast-two-container #secondary .widget{background-color:var(--ast-global-color-5);;}@media (max-width:921px){.ast-separate-container.ast-two-container #secondary .widget{background-color:var(--ast-global-color-5);;}}@media (max-width:544px){.ast-separate-container.ast-two-container #secondary .widget{background-color:var(--ast-global-color-5);;}}.ast-plain-container, .ast-page-builder-template{background-color:var(--ast-global-color-5);;}@media (max-width:921px){.ast-plain-container, .ast-page-builder-template{background-color:var(--ast-global-color-5);;}}@media (max-width:544px){.ast-plain-container, .ast-page-builder-template{background-color:var(--ast-global-color-5);;}} #ast-scroll-top { display: none; position: fixed; text-align: center; cursor: pointer; z-index: 99; width: 2.1em; height: 2.1em; line-height: 2.1; color: #ffffff; border-radius: 2px; content: ""; outline: inherit; } @media (min-width: 769px) { #ast-scroll-top { content: "769"; } } #ast-scroll-top .ast-icon.icon-arrow svg { margin-left: 0px; vertical-align: middle; transform: translate(0, -20%) rotate(180deg); width: 1.6em; } .ast-scroll-to-top-right { right: 30px; bottom: 30px; } .ast-scroll-to-top-left { left: 30px; bottom: 30px; } #ast-scroll-top{background-color:#b72126;font-size:15px;font-size:0.78947368421053rem;border-top-left-radius:100%;border-top-right-radius:100%;border-bottom-right-radius:100%;border-bottom-left-radius:100%;}@media (max-width:921px){#ast-scroll-top .ast-icon.icon-arrow svg{width:1em;}}.ast-mobile-header-content > *,.ast-desktop-header-content > * {padding: 10px 0;height: auto;}.ast-mobile-header-content > *:first-child,.ast-desktop-header-content > *:first-child {padding-top: 10px;}.ast-mobile-header-content > .ast-builder-menu,.ast-desktop-header-content > .ast-builder-menu {padding-top: 0;}.ast-mobile-header-content > *:last-child,.ast-desktop-header-content > *:last-child {padding-bottom: 0;}.ast-mobile-header-content .ast-search-menu-icon.ast-inline-search label,.ast-desktop-header-content .ast-search-menu-icon.ast-inline-search label {width: 100%;}.ast-desktop-header-content .main-header-bar-navigation .ast-submenu-expanded > .ast-menu-toggle::before {transform: rotateX(180deg);}#ast-desktop-header .ast-desktop-header-content,.ast-mobile-header-content .ast-search-icon,.ast-desktop-header-content .ast-search-icon,.ast-mobile-header-wrap .ast-mobile-header-content,.ast-main-header-nav-open.ast-popup-nav-open .ast-mobile-header-wrap .ast-mobile-header-content,.ast-main-header-nav-open.ast-popup-nav-open .ast-desktop-header-content {display: none;}.ast-main-header-nav-open.ast-header-break-point #ast-desktop-header .ast-desktop-header-content,.ast-main-header-nav-open.ast-header-break-point .ast-mobile-header-wrap .ast-mobile-header-content {display: block;}.ast-desktop .ast-desktop-header-content .astra-menu-animation-slide-up > .menu-item > .sub-menu,.ast-desktop .ast-desktop-header-content .astra-menu-animation-slide-up > .menu-item .menu-item > .sub-menu,.ast-desktop .ast-desktop-header-content .astra-menu-animation-slide-down > .menu-item > .sub-menu,.ast-desktop .ast-desktop-header-content .astra-menu-animation-slide-down > .menu-item .menu-item > .sub-menu,.ast-desktop .ast-desktop-header-content .astra-menu-animation-fade > .menu-item > .sub-menu,.ast-desktop .ast-desktop-header-content .astra-menu-animation-fade > .menu-item .menu-item > .sub-menu {opacity: 1;visibility: visible;}.ast-hfb-header.ast-default-menu-enable.ast-header-break-point .ast-mobile-header-wrap .ast-mobile-header-content .main-header-bar-navigation {width: unset;margin: unset;}.ast-mobile-header-content.content-align-flex-end .main-header-bar-navigation .menu-item-has-children > .ast-menu-toggle,.ast-desktop-header-content.content-align-flex-end .main-header-bar-navigation .menu-item-has-children > .ast-menu-toggle {left: calc( 20px - 0.907em);right: auto;}.ast-mobile-header-content .ast-search-menu-icon,.ast-mobile-header-content .ast-search-menu-icon.slide-search,.ast-desktop-header-content .ast-search-menu-icon,.ast-desktop-header-content .ast-search-menu-icon.slide-search {width: 100%;position: relative;display: block;right: auto;transform: none;}.ast-mobile-header-content .ast-search-menu-icon.slide-search .search-form,.ast-mobile-header-content .ast-search-menu-icon .search-form,.ast-desktop-header-content .ast-search-menu-icon.slide-search .search-form,.ast-desktop-header-content .ast-search-menu-icon .search-form {right: 0;visibility: visible;opacity: 1;position: relative;top: auto;transform: none;padding: 0;display: block;overflow: hidden;}.ast-mobile-header-content .ast-search-menu-icon.ast-inline-search .search-field,.ast-mobile-header-content .ast-search-menu-icon .search-field,.ast-desktop-header-content .ast-search-menu-icon.ast-inline-search .search-field,.ast-desktop-header-content .ast-search-menu-icon .search-field {width: 100%;padding-right: 5.5em;}.ast-mobile-header-content .ast-search-menu-icon .search-submit,.ast-desktop-header-content .ast-search-menu-icon .search-submit {display: block;position: absolute;height: 100%;top: 0;right: 0;padding: 0 1em;border-radius: 0;}.ast-hfb-header.ast-default-menu-enable.ast-header-break-point .ast-mobile-header-wrap .ast-mobile-header-content .main-header-bar-navigation ul .sub-menu .menu-link {padding-left: 30px;}.ast-hfb-header.ast-default-menu-enable.ast-header-break-point .ast-mobile-header-wrap .ast-mobile-header-content .main-header-bar-navigation .sub-menu .menu-item .menu-item .menu-link {padding-left: 40px;}.ast-mobile-popup-drawer.active .ast-mobile-popup-inner{background-color:#ffffff;;}.ast-mobile-header-wrap .ast-mobile-header-content, .ast-desktop-header-content{background-color:#ffffff;;}.ast-mobile-popup-content > *, .ast-mobile-header-content > *, .ast-desktop-popup-content > *, .ast-desktop-header-content > *{padding-top:0px;padding-bottom:0px;}.content-align-flex-start .ast-builder-layout-element{justify-content:flex-start;}.content-align-flex-start .main-header-menu{text-align:left;}.ast-mobile-popup-drawer.active .menu-toggle-close{color:#3a3a3a;}.ast-mobile-header-wrap .ast-primary-header-bar,.ast-primary-header-bar .site-primary-header-wrap{min-height:80px;}.ast-desktop .ast-primary-header-bar .main-header-menu > .menu-item{line-height:80px;}.ast-header-break-point #masthead .ast-mobile-header-wrap .ast-primary-header-bar,.ast-header-break-point #masthead .ast-mobile-header-wrap .ast-below-header-bar,.ast-header-break-point #masthead .ast-mobile-header-wrap .ast-above-header-bar{padding-left:20px;padding-right:20px;}.ast-header-break-point .ast-primary-header-bar{border-bottom-width:1px;border-bottom-color:#eaeaea;border-bottom-style:solid;}@media (min-width:922px){.ast-primary-header-bar{border-bottom-width:1px;border-bottom-color:#eaeaea;border-bottom-style:solid;}}.ast-primary-header-bar{background-color:#ffffff;;}.ast-primary-header-bar{display:block;}@media (max-width:921px){.ast-header-break-point .ast-primary-header-bar{display:grid;}}@media (max-width:544px){.ast-header-break-point .ast-primary-header-bar{display:grid;}}[data-section="section-header-mobile-trigger"] .ast-button-wrap .ast-mobile-menu-trigger-minimal{color:var(--ast-global-color-0);border:none;background:transparent;}[data-section="section-header-mobile-trigger"] .ast-button-wrap .mobile-menu-toggle-icon .ast-mobile-svg{width:20px;height:20px;fill:var(--ast-global-color-0);}[data-section="section-header-mobile-trigger"] .ast-button-wrap .mobile-menu-wrap .mobile-menu{color:var(--ast-global-color-0);}.ast-builder-menu-mobile .main-navigation .main-header-menu .menu-item > .menu-link{color:var(--ast-global-color-3);}.ast-builder-menu-mobile .main-navigation .main-header-menu .menu-item > .ast-menu-toggle{color:var(--ast-global-color-3);}.ast-builder-menu-mobile .main-navigation .menu-item:hover > .menu-link, .ast-builder-menu-mobile .main-navigation .inline-on-mobile .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item.current-menu-item > .menu-link, .ast-builder-menu-mobile .main-navigation .inline-on-mobile .menu-item.current-menu-item > .ast-menu-toggle, .ast-builder-menu-mobile .main-navigation .menu-item.current-menu-ancestor > .menu-link, .ast-builder-menu-mobile .main-navigation .menu-item.current-menu-ancestor > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item.current-menu-item > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}.ast-builder-menu-mobile .main-navigation .menu-item-has-children > .menu-link:after{content:unset;}.ast-hfb-header .ast-builder-menu-mobile .main-header-menu, .ast-hfb-header .ast-builder-menu-mobile .main-navigation .menu-item .menu-link, .ast-hfb-header .ast-builder-menu-mobile .main-navigation .menu-item .sub-menu .menu-link{border-style:none;}.ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}@media (max-width:921px){.ast-builder-menu-mobile .main-navigation .main-header-menu .menu-item > .menu-link{color:var(--ast-global-color-3);}.ast-builder-menu-mobile .main-navigation .menu-item > .ast-menu-toggle{color:var(--ast-global-color-3);}.ast-builder-menu-mobile .main-navigation .menu-item:hover > .menu-link, .ast-builder-menu-mobile .main-navigation .inline-on-mobile .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);background:var(--ast-global-color-4);}.ast-builder-menu-mobile .main-navigation .menu-item:hover > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item.current-menu-item > .menu-link, .ast-builder-menu-mobile .main-navigation .inline-on-mobile .menu-item.current-menu-item > .ast-menu-toggle, .ast-builder-menu-mobile .main-navigation .menu-item.current-menu-ancestor > .menu-link, .ast-builder-menu-mobile .main-navigation .menu-item.current-menu-ancestor > .ast-menu-toggle{color:var(--ast-global-color-1);background:var(--ast-global-color-4);}.ast-builder-menu-mobile .main-navigation .menu-item.current-menu-item > .ast-menu-toggle{color:var(--ast-global-color-1);}.ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}.ast-builder-menu-mobile .main-navigation .menu-item-has-children > .menu-link:after{content:unset;}.ast-builder-menu-mobile .main-navigation .main-header-menu, .ast-builder-menu-mobile .main-navigation .main-header-menu .sub-menu{background-color:var(--ast-global-color-5);;}}@media (max-width:544px){.ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle{top:0;}}.ast-builder-menu-mobile .main-navigation{display:block;}@media (max-width:921px){.ast-header-break-point .ast-builder-menu-mobile .main-navigation{display:block;}}@media (max-width:544px){.ast-header-break-point .ast-builder-menu-mobile .main-navigation{display:block;}}:root{--e-global-color-astglobalcolor0:#046bd2;--e-global-color-astglobalcolor1:#045cb4;--e-global-color-astglobalcolor2:#1e293b;--e-global-color-astglobalcolor3:#334155;--e-global-color-astglobalcolor4:#f9fafb;--e-global-color-astglobalcolor5:#FFFFFF;--e-global-color-astglobalcolor6:#e2e8f0;--e-global-color-astglobalcolor7:#cbd5e1;--e-global-color-astglobalcolor8:#94a3b8;} </style> <style id='wp-emoji-styles-inline-css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <style id='global-styles-inline-css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--color--ast-global-color-0: var(--ast-global-color-0);--wp--preset--color--ast-global-color-1: var(--ast-global-color-1);--wp--preset--color--ast-global-color-2: var(--ast-global-color-2);--wp--preset--color--ast-global-color-3: var(--ast-global-color-3);--wp--preset--color--ast-global-color-4: var(--ast-global-color-4);--wp--preset--color--ast-global-color-5: var(--ast-global-color-5);--wp--preset--color--ast-global-color-6: var(--ast-global-color-6);--wp--preset--color--ast-global-color-7: var(--ast-global-color-7);--wp--preset--color--ast-global-color-8: var(--ast-global-color-8);--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:root { --wp--style--global--content-size: var(--wp--custom--ast-content-width-size);--wp--style--global--wide-size: var(--wp--custom--ast-wide-width-size); }:where(body) { margin: 0; }.wp-site-blocks > .alignleft { float: left; margin-right: 2em; }.wp-site-blocks > .alignright { float: right; margin-left: 2em; }.wp-site-blocks > .aligncenter { justify-content: center; margin-left: auto; margin-right: auto; }:where(.wp-site-blocks) > * { margin-block-start: 24px; margin-block-end: 0; }:where(.wp-site-blocks) > :first-child { margin-block-start: 0; }:where(.wp-site-blocks) > :last-child { margin-block-end: 0; }:root { --wp--style--block-gap: 24px; }:root :where(.is-layout-flow) > :first-child{margin-block-start: 0;}:root :where(.is-layout-flow) > :last-child{margin-block-end: 0;}:root :where(.is-layout-flow) > *{margin-block-start: 24px;margin-block-end: 0;}:root :where(.is-layout-constrained) > :first-child{margin-block-start: 0;}:root :where(.is-layout-constrained) > :last-child{margin-block-end: 0;}:root :where(.is-layout-constrained) > *{margin-block-start: 24px;margin-block-end: 0;}:root :where(.is-layout-flex){gap: 24px;}:root :where(.is-layout-grid){gap: 24px;}.is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width: var(--wp--style--global--content-size);margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > .alignwide{max-width: var(--wp--style--global--wide-size);}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}body{padding-top: 0px;padding-right: 0px;padding-bottom: 0px;padding-left: 0px;}a:where(:not(.wp-element-button)){text-decoration: none;}:root :where(.wp-element-button, .wp-block-button__link){background-color: #32373c;border-width: 0;color: #fff;font-family: inherit;font-size: inherit;line-height: inherit;padding: calc(0.667em + 2px) calc(1.333em + 2px);text-decoration: none;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-ast-global-color-0-color{color: var(--wp--preset--color--ast-global-color-0) !important;}.has-ast-global-color-1-color{color: var(--wp--preset--color--ast-global-color-1) !important;}.has-ast-global-color-2-color{color: var(--wp--preset--color--ast-global-color-2) !important;}.has-ast-global-color-3-color{color: var(--wp--preset--color--ast-global-color-3) !important;}.has-ast-global-color-4-color{color: var(--wp--preset--color--ast-global-color-4) !important;}.has-ast-global-color-5-color{color: var(--wp--preset--color--ast-global-color-5) !important;}.has-ast-global-color-6-color{color: var(--wp--preset--color--ast-global-color-6) !important;}.has-ast-global-color-7-color{color: var(--wp--preset--color--ast-global-color-7) !important;}.has-ast-global-color-8-color{color: var(--wp--preset--color--ast-global-color-8) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-ast-global-color-0-background-color{background-color: var(--wp--preset--color--ast-global-color-0) !important;}.has-ast-global-color-1-background-color{background-color: var(--wp--preset--color--ast-global-color-1) !important;}.has-ast-global-color-2-background-color{background-color: var(--wp--preset--color--ast-global-color-2) !important;}.has-ast-global-color-3-background-color{background-color: var(--wp--preset--color--ast-global-color-3) !important;}.has-ast-global-color-4-background-color{background-color: var(--wp--preset--color--ast-global-color-4) !important;}.has-ast-global-color-5-background-color{background-color: var(--wp--preset--color--ast-global-color-5) !important;}.has-ast-global-color-6-background-color{background-color: var(--wp--preset--color--ast-global-color-6) !important;}.has-ast-global-color-7-background-color{background-color: var(--wp--preset--color--ast-global-color-7) !important;}.has-ast-global-color-8-background-color{background-color: var(--wp--preset--color--ast-global-color-8) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-ast-global-color-0-border-color{border-color: var(--wp--preset--color--ast-global-color-0) !important;}.has-ast-global-color-1-border-color{border-color: var(--wp--preset--color--ast-global-color-1) !important;}.has-ast-global-color-2-border-color{border-color: var(--wp--preset--color--ast-global-color-2) !important;}.has-ast-global-color-3-border-color{border-color: var(--wp--preset--color--ast-global-color-3) !important;}.has-ast-global-color-4-border-color{border-color: var(--wp--preset--color--ast-global-color-4) !important;}.has-ast-global-color-5-border-color{border-color: var(--wp--preset--color--ast-global-color-5) !important;}.has-ast-global-color-6-border-color{border-color: var(--wp--preset--color--ast-global-color-6) !important;}.has-ast-global-color-7-border-color{border-color: var(--wp--preset--color--ast-global-color-7) !important;}.has-ast-global-color-8-border-color{border-color: var(--wp--preset--color--ast-global-color-8) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='elementor-frontend-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/frontend.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='widget-image-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/widget-image.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='widget-heading-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/widget-heading.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='widget-search-form-css' href='https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/css/widget-search-form.min.css?ver=3.25.2' media='all' /> <link rel='stylesheet' id='elementor-icons-shared-0-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/lib/font-awesome/css/fontawesome.min.css?ver=5.15.3' media='all' /> <link data-minify="1" rel='stylesheet' id='elementor-icons-fa-solid-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/elementor/assets/lib/font-awesome/css/solid.min.css?ver=1737103690' media='all' /> <link rel='stylesheet' id='widget-nav-menu-css' href='https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/css/widget-nav-menu.min.css?ver=3.25.2' media='all' /> <link rel='stylesheet' id='widget-text-editor-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/widget-text-editor.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='widget-social-icons-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/widget-social-icons.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='e-apple-webkit-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/conditionals/apple-webkit.min.css?ver=3.25.4' media='all' /> <link data-minify="1" rel='stylesheet' id='elementor-icons-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/elementor/assets/lib/eicons/css/elementor-icons.min.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='swiper-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/elementor/assets/lib/swiper/v8/css/swiper.min.css?ver=1737103690' media='all' /> <link rel='stylesheet' id='e-swiper-css' href='https://www.i-docs.com/wp-content/plugins/elementor/assets/css/conditionals/e-swiper.min.css?ver=3.25.4' media='all' /> <link rel='stylesheet' id='elementor-post-5-css' href='https://www.i-docs.com/wp-content/uploads/elementor/css/post-5.css?ver=1733431978' media='all' /> <link rel='stylesheet' id='e-popup-style-css' href='https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/css/conditionals/popup.min.css?ver=3.25.2' media='all' /> <link rel='stylesheet' id='elementor-post-38-css' href='https://www.i-docs.com/wp-content/uploads/elementor/css/post-38.css?ver=1733432618' media='all' /> <link rel='stylesheet' id='elementor-post-346-css' href='https://www.i-docs.com/wp-content/uploads/elementor/css/post-346.css?ver=1733431985' media='all' /> <link rel='stylesheet' id='elementor-post-232-css' href='https://www.i-docs.com/wp-content/uploads/elementor/css/post-232.css?ver=1733431978' media='all' /> <link rel='stylesheet' id='pojo-a11y-css' href='https://www.i-docs.com/wp-content/plugins/pojo-accessibility/assets/css/style.min.css?ver=1.0.0' media='all' /> <link data-minify="1" rel='stylesheet' id='slick-slider-css-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/themes/astra-child/assets/slick.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='astra-child-theme-css-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/themes/astra-child/style.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='responsive-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/themes/astra-child/responsive.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='elementor-icons-dt-search-icofont-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/dt-elementor-iconfont-library/icons/search/css/icofont.min.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='elementor-icons-dt-web-app-icofont-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/dt-elementor-iconfont-library/icons/web-app/css/icofont.min.css?ver=1737103690' media='all' /> <link data-minify="1" rel='stylesheet' id='elementor-icons-fa-brands-css' href='https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/elementor/assets/lib/font-awesome/css/brands.min.css?ver=1737103690' media='all' /> <link rel="preconnect" href="https://fonts.gstatic.com/" crossorigin> <script src="https://www.i-docs.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script src="https://www.i-docs.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script src="https://www.i-docs.com/wp-content/themes/astra-child/assets/gsap.min.js?ver=6.7.2" id="gsap-js"></script> <script src="https://www.i-docs.com/wp-content/themes/astra-child/assets/slick.min.js?ver=6.7.2" id="slick-slider-js"></script> <script data-minify="1" src="https://www.i-docs.com/wp-content/cache/min/1/wp-content/themes/astra-child/site.js?ver=1737103690" id="custom-js-js"></script> <link rel="https://api.w.org/" href="https://www.i-docs.com/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.i-docs.com/wp-json/wp/v2/pages/38" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://www.i-docs.com/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.7.2" /> <link rel='shortlink' href='https://www.i-docs.com/?p=38' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.i-docs.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.i-docs.com%2Fcompany%2Fcustomer-support%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.i-docs.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.i-docs.com%2Fcompany%2Fcustomer-support%2F&format=xml" /> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag("consent", "default", { ad_storage: "denied", ad_user_data: "denied", ad_personalization: "denied", analytics_storage: "denied", functionality_storage: "denied", personalization_storage: "denied", security_storage: "granted", wait_for_update: 2000, }); gtag("set", "ads_data_redaction", true); gtag("set", "url_passthrough", true); </script>  <script async src=https://www.googletagmanager.com/gtag/js?id=G-KPQ2MLZEP2></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-KPQ2MLZEP2'); </script>  <script id="cookieyes" type="text/javascript" src="https://cdn-cookieyes.com/client_data/658cef792d672bf88f1ce03d/script.js"></script> <meta name="generator" content="Elementor 3.25.4; features: additional_custom_breakpoints, e_optimized_control_loading; settings: css_print_method-external, google_font-enabled, font_display-swap"> <style type="text/css"> #pojo-a11y-toolbar .pojo-a11y-toolbar-toggle a{ background-color: #b72126; color: #ffffff;} #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay, #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay ul.pojo-a11y-toolbar-items.pojo-a11y-links{ border-color: #b72126;} body.pojo-a11y-focusable a:focus{ outline-style: solid !important; outline-width: 1px !important; outline-color: #FF0000 !important;} #pojo-a11y-toolbar{ top: 50vh !important;} #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay{ background-color: #ffffff;} #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay ul.pojo-a11y-toolbar-items li.pojo-a11y-toolbar-item a, #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay p.pojo-a11y-toolbar-title{ color: #333333;} #pojo-a11y-toolbar .pojo-a11y-toolbar-overlay ul.pojo-a11y-toolbar-items li.pojo-a11y-toolbar-item a.active{ background-color: #4054b2; color: #ffffff;} @media (max-width: 767px) { #pojo-a11y-toolbar { top: 50vh !important; } }</style> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <link rel="icon" href="https://www.i-docs.com/wp-content/uploads/2023/07/favicon.png" sizes="32x32" /> <link rel="icon" href="https://www.i-docs.com/wp-content/uploads/2023/07/favicon.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.i-docs.com/wp-content/uploads/2023/07/favicon.png" /> <meta name="msapplication-TileImage" content="https://www.i-docs.com/wp-content/uploads/2023/07/favicon.png" /> <meta name="generator" content="WP Rocket 3.17.2.1" data-wpr-features="wpr_minify_js wpr_oci wpr_minify_css wpr_desktop wpr_preload_links" /></head> <body itemtype='https://schema.org/WebPage' itemscope='itemscope' class="page-template-default page page-id-38 page-child parent-pageid-22 ast-desktop ast-page-builder-template ast-no-sidebar astra-4.6.3 group-blog ast-single-post ast-inherit-site-logo-transparent ast-hfb-header elementor-default elementor-kit-5 elementor-page elementor-page-38"> <a class="skip-link screen-reader-text" href="#content" role="link" title="Skip to content"> Skip to content </a> <div class="hfeed site" id="page"> <div data-elementor-type="header" data-elementor-id="346" class="elementor elementor-346 elementor-location-header" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-350692d elementor-section-full_width custom-inner-header elementor-section-height-default elementor-section-height-default" data-id="350692d" data-element_type="section" data-settings="{"background_background":"classic","sticky":"top","sticky_on":["desktop","tablet","mobile"],"sticky_offset":0,"sticky_effects_offset":0,"sticky_anchor_link_offset":0}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0b3d4c3" data-id="0b3d4c3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aadad92 elementor-widget__width-auto header-logo elementor-widget elementor-widget-image" data-id="aadad92" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.i-docs.com"> <img fetchpriority="high" width="1024" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/08/logo.svg" class="attachment-large size-large wp-image-93" alt="" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fecf04b" data-id="fecf04b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-24c8647 elementor-widget-tablet__width-auto search-trigger elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="24c8647" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <i aria-hidden="true" class=" icofont-search"></i> </div> </div> </div> </div> <div class="elementor-element elementor-element-500a282 elementor-widget-tablet__width-auto elementor-hidden-desktop elementor-widget elementor-widget-html" data-id="500a282" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="mobile-trigger"> <span></span> </div> </div> </div> <div class="elementor-element elementor-element-47bfa62 elementor-widget__width-auto custom-navigation elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-wp-widget-nav_menu" data-id="47bfa62" data-element_type="widget" data-widget_type="wp-widget-nav_menu.default"> <div class="elementor-widget-container"> <nav class="menu-main-menu-container" aria-label="Menu"><ul id="menu-main-menu" class="menu"><li id="menu-item-104" class="mega-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-104"><a href="https://www.i-docs.com/solutions/" class="menu-link">Solutions<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li id="menu-item-255" class="solutions-main-1 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-255"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/" class="menu-link">Customer Communication Management (CCM) Suite<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li id="menu-item-256" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-256"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/i-docs-output-management-om/" class="menu-link">i-DOCS Output Management (OM)</a></li> <li id="menu-item-257" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-257"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/postmatix-email-automation/" class="menu-link">PostmatiX Email Automation</a></li> <li id="menu-item-258" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-258"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/segmatix-campaign-management/" class="menu-link">SegmatiX Campaign Management</a></li> <li id="menu-item-259" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-259"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/smart-documents/" class="menu-link">Smart Documents</a></li> </ul> </li> <li id="menu-item-260" class="solutions-main-2 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-260"><a href="https://www.i-docs.com/solutions/custom-solutions/" class="menu-link">Custom Solutions<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li id="menu-item-262" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-262"><a href="https://www.i-docs.com/solutions/custom-solutions/electronic-presentment-and-payment-expp/" class="menu-link">Electronic Presentment and Payment (ExPP)</a></li> <li id="menu-item-263" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-263"><a href="https://www.i-docs.com/solutions/custom-solutions/smart-pin-delivery/" class="menu-link">Smart Pin Delivery</a></li> <li id="menu-item-261" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-261"><a href="https://www.i-docs.com/solutions/custom-solutions/alerts/" class="menu-link">Alerts</a></li> </ul> </li> </ul> </li> <li id="menu-item-103" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-103"><a href="https://www.i-docs.com/services/" class="menu-link">Services</a></li> <li id="menu-item-101" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-101"><a href="https://www.i-docs.com/industries/" class="menu-link">Industries</a></li> <li id="menu-item-100" class="simple-menu menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-menu-ancestor current-menu-parent current-page-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-100"><a href="https://www.i-docs.com/company/" class="menu-link">Company<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li id="menu-item-264" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-264"><a href="https://www.i-docs.com/company/about-i-docs/" class="menu-link">About i-DOCS</a></li> <li id="menu-item-265" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-265"><a href="https://www.i-docs.com/company/awards/" class="menu-link">Awards</a></li> <li id="menu-item-266" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-266"><a href="https://www.i-docs.com/company/careers/" class="menu-link">Careers</a></li> <li id="menu-item-267" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-267"><a href="https://www.i-docs.com/company/certifications/" class="menu-link">Certifications</a></li> <li id="menu-item-268" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-38 current_page_item menu-item-268"><a href="https://www.i-docs.com/company/customer-support/" aria-current="page" class="menu-link">Customer Support</a></li> <li id="menu-item-269" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-269"><a href="https://www.i-docs.com/company/events/" class="menu-link">Events</a></li> <li id="menu-item-270" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-270"><a href="https://www.i-docs.com/company/news/" class="menu-link">News</a></li> <li id="menu-item-271" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-271"><a href="https://www.i-docs.com/company/team/" class="menu-link">Team</a></li> <li id="menu-item-272" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-272"><a href="https://www.i-docs.com/company/partners/" class="menu-link">Partners</a></li> <li id="menu-item-285" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-285"><a href="https://www.i-docs.com/client-stories/" class="menu-link">Client Stories</a></li> </ul> </li> </ul></nav> </div> </div> <div class="elementor-element elementor-element-aea3962 elementor-widget__width-auto search-trigger elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button" data-id="aea3962" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="#"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class=" icofont-search-1"></i> </span> <span class="elementor-button-text">Search</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-bf1c64a elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button" data-id="bf1c64a" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.i-docs.com/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Contact us</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5981c4d elementor-section-full_width search-component elementor-section-height-default elementor-section-height-default" data-id="5981c4d" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78547b0" data-id="78547b0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-23e28a0 elementor-widget__width-auto elementor-absolute close-search-component search-in elementor-view-default elementor-widget elementor-widget-icon" data-id="23e28a0" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <i aria-hidden="true" class=" icofont-close-line"></i> </div> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e18b117 search-in elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e18b117" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38b7eff" data-id="38b7eff" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-08b373a elementor-widget__width-auto section-title light elementor-widget elementor-widget-heading" data-id="08b373a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Search</div> </div> </div> <div class="elementor-element elementor-element-e5354ba elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="e5354ba" data-element_type="widget" data-settings="{"skin":"classic"}" data-widget_type="search-form.default"> <div class="elementor-widget-container"> <search role="search"> <form class="elementor-search-form" action="https://www.i-docs.com" method="get"> <div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-e5354ba">Search</label> <input id="elementor-search-form-e5354ba" placeholder="Search..." class="elementor-search-form__input" type="search" name="s" value=""> <button class="elementor-search-form__submit" type="submit" aria-label="Search"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Search</span> </button> </div> </form> </search> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-fb524df elementor-section-height-min-height elementor-section-items-stretch mobile-navigation-component elementor-hidden-desktop elementor-section-boxed elementor-section-height-default" data-id="fb524df" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19329ff" data-id="19329ff" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-12b56be elementor-widget-tablet__width-auto elementor-absolute close-mobile-component elementor-view-default elementor-widget elementor-widget-icon" data-id="12b56be" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <i aria-hidden="true" class=" icofont-close-line"></i> </div> </div> </div> </div> <div class="elementor-element elementor-element-1856f22 mobile-menu elementor-widget elementor-widget-wp-widget-nav_menu" data-id="1856f22" data-element_type="widget" data-widget_type="wp-widget-nav_menu.default"> <div class="elementor-widget-container"> <nav class="menu-main-menu-container" aria-label="Menu"><ul id="menu-main-menu-1" class="menu"><li class="mega-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-104"><a href="https://www.i-docs.com/solutions/" class="menu-link">Solutions<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li class="solutions-main-1 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-255"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/" class="menu-link">Customer Communication Management (CCM) Suite<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-256"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/i-docs-output-management-om/" class="menu-link">i-DOCS Output Management (OM)</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-257"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/postmatix-email-automation/" class="menu-link">PostmatiX Email Automation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-258"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/segmatix-campaign-management/" class="menu-link">SegmatiX Campaign Management</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-259"><a href="https://www.i-docs.com/solutions/customer-communication-management-ccm-suite/smart-documents/" class="menu-link">Smart Documents</a></li> </ul> </li> <li class="solutions-main-2 menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-260"><a href="https://www.i-docs.com/solutions/custom-solutions/" class="menu-link">Custom Solutions<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-262"><a href="https://www.i-docs.com/solutions/custom-solutions/electronic-presentment-and-payment-expp/" class="menu-link">Electronic Presentment and Payment (ExPP)</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-263"><a href="https://www.i-docs.com/solutions/custom-solutions/smart-pin-delivery/" class="menu-link">Smart Pin Delivery</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-261"><a href="https://www.i-docs.com/solutions/custom-solutions/alerts/" class="menu-link">Alerts</a></li> </ul> </li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-103"><a href="https://www.i-docs.com/services/" class="menu-link">Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-101"><a href="https://www.i-docs.com/industries/" class="menu-link">Industries</a></li> <li class="simple-menu menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-menu-ancestor current-menu-parent current-page-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-100"><a href="https://www.i-docs.com/company/" class="menu-link">Company<span role="application" class="dropdown-menu-toggle ast-header-navigation-arrow" tabindex="0" aria-expanded="false" aria-label="Menu Toggle" ></span></a> <ul class="sub-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-264"><a href="https://www.i-docs.com/company/about-i-docs/" class="menu-link">About i-DOCS</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-265"><a href="https://www.i-docs.com/company/awards/" class="menu-link">Awards</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-266"><a href="https://www.i-docs.com/company/careers/" class="menu-link">Careers</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-267"><a href="https://www.i-docs.com/company/certifications/" class="menu-link">Certifications</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-38 current_page_item menu-item-268"><a href="https://www.i-docs.com/company/customer-support/" aria-current="page" class="menu-link">Customer Support</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-269"><a href="https://www.i-docs.com/company/events/" class="menu-link">Events</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-270"><a href="https://www.i-docs.com/company/news/" class="menu-link">News</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-271"><a href="https://www.i-docs.com/company/team/" class="menu-link">Team</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-272"><a href="https://www.i-docs.com/company/partners/" class="menu-link">Partners</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-285"><a href="https://www.i-docs.com/client-stories/" class="menu-link">Client Stories</a></li> </ul> </li> </ul></nav> </div> </div> <div class="elementor-element elementor-element-dd57e5a elementor-tablet-align-justify mobile-menu-cta elementor-widget elementor-widget-button" data-id="dd57e5a" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.i-docs.com/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Contact us</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> <div id="content" class="site-content"> <div class="ast-container"> <div id="primary" class="content-area primary"> <main id="main" class="site-main"> <article class="post-38 page type-page status-publish ast-article-single" id="post-38" itemtype="https://schema.org/CreativeWork" itemscope="itemscope"> <header class="entry-header ast-no-title ast-header-without-markup"> </header>  <div class="entry-content clear" itemprop="text"> <div data-elementor-type="wp-page" data-elementor-id="38" class="elementor elementor-38" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e59baf elementor-section-height-min-height inner-section elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="1e59baf" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e4d89a" data-id="3e4d89a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-270fe00 elementor-widget__width-auto section-title light elementor-widget elementor-widget-heading" data-id="270fe00" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Customer Support</div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-fa55a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="fa55a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8a5ad3" data-id="f8a5ad3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b4fcd3b nodecoration-link elementor-widget elementor-widget-text-editor" data-id="b4fcd3b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400; color: #b72126;">i-</span><span style="font-weight: 400;"><span style="color: #b72126;">DOCS Support Organization</span> can provide to Customers, maintenance and <span style="color: #b72126;">support</span> services for any application related to our offerings. </span></p> </div> </div> <div class="elementor-element elementor-element-4191628 elementor-widget elementor-widget-text-editor" data-id="4191628" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>The expertise levels of i-DOCS Support Organization are defined in the below table:</strong></p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e04ad36 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e04ad36" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f6ad454" data-id="f6ad454" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3021f3e elementor-widget__width-auto level-count elementor-widget elementor-widget-heading" data-id="3021f3e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">1st</h2> </div> </div> <div class="elementor-element elementor-element-ef50515 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading" data-id="ef50515" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Level support</h2> </div> </div> <div class="elementor-element elementor-element-cec129a elementor-widget elementor-widget-text-editor" data-id="cec129a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Point of contact for Customer <br />Collection of fault and diagnostics information<br />Validation of problem details against knowledge base and documented faults<br />Implementation of workaround solutions<br />Implementation of simple remedial solutions<br />Routing of fault to 2nd level after 1st level skills (of both i-DOCS and Customer) are exhausted</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e5c437f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e5c437f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-41362ce" data-id="41362ce" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6641c18 elementor-widget__width-auto level-count elementor-widget elementor-widget-heading" data-id="6641c18" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">2nd</h2> </div> </div> <div class="elementor-element elementor-element-0af3e85 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading" data-id="0af3e85" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Level support</h2> </div> </div> <div class="elementor-element elementor-element-a304dd9 elementor-widget elementor-widget-text-editor" data-id="a304dd9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Fault report management<br />Advanced diagnostics<br />Advanced problem solving<br />Elaboration of workaround solutions<br />Routing of fault to 3rd level after 2nd level skills are exhausted</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7e16050 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7e16050" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b938df3" data-id="b938df3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49052d1 elementor-widget__width-auto level-count elementor-widget elementor-widget-heading" data-id="49052d1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">3rd</h2> </div> </div> <div class="elementor-element elementor-element-ce71527 elementor-widget__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading" data-id="ce71527" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Level support</h2> </div> </div> <div class="elementor-element elementor-element-9ad0e03 elementor-widget elementor-widget-text-editor" data-id="9ad0e03" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Highly specialized technical skills from the development discipline to assist in the resolutions of issues routed by 2nd level support.<br />Advanced diagnostics and recommendations<br />Advanced workaround solutions design<br />Module Updates & Patches<br />New versions (upgrades) </p> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-36b88d9 elementor-widget elementor-widget-text-editor" data-id="36b88d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-style: inherit; color: var( --e-global-color-text );">i-DOCS may provide within the Call Window, either </span><b style="font-style: inherit; color: var( --e-global-color-text );">8 hours x 5 days per week or 24 hours x 7 days per week x 365 days per year</b><span style="font-style: inherit; color: var( --e-global-color-text );">, the following corrective maintenance services reported by Customer:</span></p> </div> </div> <div class="elementor-element elementor-element-aac7971 elementor-widget elementor-widget-shortcode" data-id="aac7971" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="custom-support-content"> <div class="customer-support-content-wrapper"> <button class="close-support-content"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m259.46 990.99 342.34-342.34 342.34 342.34 46.848-46.848-342.34-342.34 342.34-342.34-46.848-50.453-342.34 342.34-342.34-342.34-50.453 50.453 342.34 342.34-342.34 342.34z" fill="#fff" fill-rule="evenodd" /> </svg> </button> <div class="page-container"> <h2 class="c-support-title"></h2> <div class="c-support-content"> </div> </div> </div> </div> <div class="customer-support-options"> <ul> <li class="support-option" data-title="TICKETING PLATFORM"> <div class="support-data-content"> <p><span style="font-weight: 400;">Customer will submit a new SR (Service Request) to i-DOCS Ticketing platform for issues (including Incidents as well as consultation on the use and functionality) associated with the supported System(s).</span></p> <p><span style="font-weight: 400;"> </span><span style="font-weight: 400;">All requests submitted to i-DOCS Ticketing platform, will be logged for trackability. A qualified engineer shall make confirmation to the originator of the request after receipt of the request on the SR ID.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <g fill-rule="evenodd"> <path d="m644.38 196.26v654.45c0 0.44531 0.20312 0.79297 0.24219 1.2383-0.039063 0.42578-0.24219 0.77344-0.24219 1.2188v40.301c0 14.547 3.7578 28.867 10.867 41.422 0.41016 0.71484 0.85547 1.4141 1.3789 2.0508l72.953 93c3.0156 3.832 7.5 6.0547 12.266 6.0547 4.7461 0 9.25-2.2266 12.246-6.0547l72.973-93c0.50391-0.64062 0.94922-1.3359 1.3594-2.0508 7.1094-12.535 10.867-26.875 10.867-41.422v-40.301c0-0.44531-0.20312-0.79297-0.24219-1.2188 0.039062-0.44531 0.24219-0.79297 0.24219-1.2383l-0.007812-561.31c17.883 0 32.883 0.078124 42.895 0.28906v313.95c0 9.0742 7.0742 16.445 15.82 16.445 8.7266 0 15.82-7.3711 15.82-16.445v-329.46c0-4.3906-1.7109-8.6484-4.7266-11.742-3.9453-4.043-5.957-5.9805-69.809-6.1133v-60.051c0-35.734-27.973-64.812-62.344-64.812h-70.215c-34.375-0.007812-62.344 29.07-62.344 64.805zm31.637 673.36h131.63v23.855c0 8.3008-2.0469 16.484-5.9375 23.738l-59.871 76.324-59.887-76.324c-3.8906-7.2539-5.9375-15.438-5.9375-23.738zm0-579.17c40.645-0.44531 89.945-0.85156 131.63-0.98828v544.81h-131.63zm0-94.184c0-17.605 13.77-31.922 30.707-31.922h70.215c16.934 0 30.707 14.316 30.707 31.922v60.109c-32.047 0.13672-74.703 0.54297-131.63 1.1797z"/> <path d="m605.64 289.41h-49.402c-8.6367 0-15.652-7.3711-15.652-16.445 0-9.0742 7.0156-16.445 15.652-16.445h49.402c8.6367 0 15.652 7.3711 15.652 16.445 0 9.0742-7.0156 16.445-15.652 16.445z"/> <path d="m482.59 289.41h-73.652c-8.6367 0-15.652-7.3711-15.652-16.445 0-9.0742 7.0156-16.445 15.652-16.445h73.652c8.6367 0 15.648 7.3711 15.648 16.445 0 9.0742-7.0156 16.445-15.648 16.445z"/> <path d="m384.69 817.39h73.652c8.6367 0 15.652 7.3516 15.652 16.445 0 9.0742-7.0156 16.445-15.652 16.445l-73.652-0.003906c-8.6523 0-15.652-7.3711-15.652-16.445 0.003906-9.0938 7-16.441 15.652-16.441z"/> <path d="m531.99 817.39h73.652c8.6367 0 15.652 7.3516 15.652 16.445 0 9.0742-7.0156 16.445-15.652 16.445h-73.652c-8.6523 0-15.648-7.3711-15.648-16.445 0-9.0977 6.9961-16.445 15.648-16.445z"/> <path d="m232.79 640.28c8.6367 0 15.648 7.3711 15.648 16.445v77.387c0 9.0742-7.0156 16.445-15.648 16.445-8.6523 0-15.652-7.3711-15.652-16.445v-77.387c0-9.0742 6.9961-16.445 15.652-16.445z"/> <path d="m232.79 485.51c8.6367 0 15.648 7.3711 15.648 16.445v77.387c0 9.0742-7.0156 16.445-15.648 16.445-8.6523 0-15.652-7.3711-15.652-16.445v-77.387c0-9.0742 6.9961-16.445 15.652-16.445z"/> <path d="m232.79 330.73c8.6367 0 15.648 7.3711 15.648 16.445v77.387c0 9.0742-7.0156 16.445-15.648 16.445-8.6523 0-15.652-7.3711-15.652-16.445v-77.387c0-9.0742 6.9961-16.445 15.652-16.445z"/> <path d="m257.46 798.75c8.5234 11.84 21.508 18.633 35.629 18.633h17.953c8.6367 0 15.648 7.3516 15.648 16.445 0 9.0742-7.0156 16.445-15.648 16.445h-17.953c-24.012 0-46.07-11.531-60.598-31.652-5.2109-7.2539-3.8477-17.566 3.0391-23.043 6.8672-5.457 16.699-4.0625 21.93 3.1719z"/> <path d="m270.86 295.62c-2.4688 1.4883-5.1562 2.207-7.7891 2.207-5.4297 0-10.68-2.9609-13.59-8.2422-4.3086-7.875-1.7305-17.934 5.7461-22.461 11.473-6.9453 24.562-10.602 37.855-10.602h42.203c8.6367 0 15.652 7.3711 15.652 16.445 0 9.0742-7.0156 16.445-15.652 16.445h-42.203c-7.8242-0.003906-15.5 2.1445-22.223 6.207z"/> <path d="m351.9 407.29h200.04c8.5273 0 15.457 7.3711 15.457 16.445s-6.9297 16.445-15.457 16.445h-200.04c-8.5273 0-15.457-7.3711-15.457-16.445s6.9297-16.445 15.457-16.445z"/> <path d="m351.9 542.71h200.04c8.5273 0 15.457 7.3711 15.457 16.445s-6.9297 16.445-15.457 16.445h-200.04c-8.5273 0-15.457-7.3711-15.457-16.445s6.9297-16.445 15.457-16.445z"/> <path d="m351.9 678.14h200.04c8.5273 0 15.457 7.3711 15.457 16.445 0 9.0742-6.9297 16.445-15.457 16.445h-200.04c-8.5273 0-15.457-7.3711-15.457-16.445 0-9.0742 6.9297-16.445 15.457-16.445z"/> </g> </svg> TICKETING PLATFORM </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="FAULT REPORT HANDLING"> <div class="support-data-content"> <p><span style="font-weight: 400;">Fault Report Handling shall mean detecting and remedying Incidents and/or providing workaround solutions in the supported System(s) upon a Customer’s reported request by virtue of a Fault Report.</span></p> <p><span style="font-weight: 400;">Corrective Maintenance Service shall include delivery of Software Correction Packages aiming to provide solution to identified faults as part of the Corrective Maintenance Service. </span></p> <p><span style="font-weight: 400;">i-DOCS shall provide a Fault Report Answer (FRA) to Fault Reports sent by Customer in line with the severity level assigned to an Incident request and in compliance with the times specified in SLA in paragraph hereunder. The FRA shall contain the description of the resolution or a description of a Workaround to be implemented in order to achieve a solution or neutralize an adverse effect of the reported Incident.</span></p> <p><span style="font-weight: 400;">Should a Fault Report Answer be sent that does not adequately address the main issue of the Fault Report, Customer has the right, within two (2) Working Days from the receipt of answer, to re-open the original Fault Report as long as the conditions of that report have not changed. The original date of Fault Report submission and level of priority are valid.</span></p> <p><span style="font-weight: 400;">In cases where additional information is requested by i-DOCS in order to proceed with the investigation of the problem, then i-DOCS shall send a Fault Report Answer asking for additional information as a necessary procedure for the collection of the requested information that should be enclosed in the Fault Report Answer as well. Customer should send all the requested information at least two (2) Working Days from the receipt of the FRA. The time period for collecting the information beyond the two (2) working days specified in the previous sentence shall be excluded from the total lead-time of that Fault Report.</span></p> </div> <div class="option"> <span> <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 1200 1200" style="enable-background:new 0 0 1200 1200;" xml:space="preserve"> <style type="text/css"> .st0{fill-rule:evenodd;clip-rule:evenodd;} </style> <g> <path class="st0" d="M802.2,853.3v46.5h21.1v-46.5H802.2z"/> <path class="st0" d="M802.2,910.6v16h21.1v-16H802.2z"/> <path class="st0" d="M814.9,781.5l-109.7,177h19l196.3-0.6L814.9,781.5L814.9,781.5z M814.6,822.1L883.3,937L743,937.4L814.6,822.1 z"/> <path class="st0" d="M375.4,642.2v21.1h333.7v-21.1H375.4z"/> <path class="st0" d="M375.4,724.5v21h286.9c7.1-7.6,14.7-14.6,22.9-21H375.4z"/> <path class="st0" d="M215.7,138.5v863.9h429.2c-4.8-6.8-9.3-13.7-13.3-21.1H236.7V159.6h611.1v524.6c7.2,1.3,14.2,2.9,21.1,5V138.5 L215.7,138.5z"/> <path d="M478.8,447.5v65.8h127v-65.8h-21v44.7h-84.9v-44.7L478.8,447.5z"/> <path d="M542.3,380.8c-20.3,0-37,16.7-37,37c0,20.3,16.7,37,37,37c20.3,0,37-16.7,37-37C579.3,397.4,562.6,380.8,542.3,380.8z M542.3,401.8c9,0,16,7,16,16s-7,16-16,16s-16-7-16-16S533.3,401.8,542.3,401.8z"/> <path d="M542.3,313.1c-73.9,0-134,60.1-134,134c0,73.9,60.1,134,134,134c73.9,0,134-60.1,134-134S616.1,313.1,542.3,313.1 L542.3,313.1z M542.3,334.1c62.5,0,112.9,50.4,112.9,112.9c0,62.5-50.4,112.9-112.9,112.9c-62.5,0-112.9-50.4-112.9-112.9 C429.4,384.5,479.8,334.1,542.3,334.1z"/> <path class="st0" d="M375.4,806.8v21h239.9c2.1-7.2,4.5-14.2,7.3-21H375.4z"/> <path d="M812.8,718.4c-94.6,0-171.6,76.9-171.6,171.6c0,94.6,76.9,171.6,171.6,171.6s171.6-77,171.6-171.6 C984.3,795.3,907.4,718.4,812.8,718.4z M812.8,739.4c83.3,0,150.5,67.3,150.5,150.5c0,83.2-67.3,150.5-150.5,150.5 c-83.2,0-150.5-67.3-150.5-150.5C662.3,806.7,729.5,739.4,812.8,739.4z"/> </g> </svg> FAULT REPORT HANDLING </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="EMERGENCY SUPPORT SERVICES"> <div class="support-data-content"> <p><span style="font-weight: 400;">The objective of Emergency Support Services shall be detecting and remedying Critical Incidents and/or providing temporary solutions/workarounds in the System(s) upon Customer reported Critical Incident by virtue of an Emergency Call or Emergency Callout (as described below).</span></p> <p><span style="font-weight: 400;">These services shall be attributable to Critical Incidents, which cannot be resolved through reasonable Customer’s efforts and that shall result in the interruption of operation of the System(s). Emergency Support Services aim at restoration of satisfactory operation, which may either, be accomplished through a Workaround solution or a complete solution according to the severity and complexity of the problem.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <g> <path d="m1106.2 498.63h-53.246c-8.4414 0-15.801-5.6016-17.926-13.641-10.273-39.02-25.762-76.465-46.059-111.31-4.1914-7.1953-2.957-16.387 3.0039-22.355l37.637-37.629c21.91-21.938 21.91-57.605-0.007812-79.543l-63.793-63.793c-21.258-21.238-58.309-21.238-79.551 0l-37.629 37.629c-5.9766 5.9492-15.16 7.1758-22.355 2.9844-34.836-20.289-72.289-35.777-111.31-46.051-8.0391-2.125-13.652-9.4844-13.652-17.926v-53.246c0-31.02-25.23-56.25-56.25-56.25h-90.215c-31.02 0-56.25 25.23-56.25 56.25v53.246c0 8.4414-5.6133 15.801-13.641 17.926-39.027 10.273-76.484 25.762-111.32 46.051-7.1875 4.1914-16.387 2.9648-22.355-2.9844l-37.617-37.629c-21.258-21.238-58.309-21.238-79.551 0l-63.812 63.793c-21.91 21.938-21.91 57.605 0.007813 79.543l37.629 37.629c5.9609 5.9688 7.1953 15.16 2.9922 22.375-20.289 34.828-35.777 72.273-46.051 111.29-2.125 8.0391-9.4844 13.641-17.926 13.641h-53.246c-31.02 0-56.25 25.23-56.25 56.25 0 10.363 8.3945 18.75 18.75 18.75 10.355 0 18.75-8.3867 18.75-18.75 0-10.344 8.4141-18.75 18.75-18.75h53.246c25.453 0 47.734-17.102 54.18-41.582 9.4219-35.762 23.613-70.074 42.207-101.97 12.762-21.918 9.1094-49.77-8.8906-67.766l-37.617-37.629c-7.3047-7.3047-7.3047-19.207-0.007812-26.512l63.812-63.793c7.0664-7.1055 19.418-7.1055 26.504 0l37.629 37.629c17.98 18 45.867 21.66 67.75 8.8789 31.906-18.586 66.219-32.777 101.99-42.207 24.492-6.4453 41.594-28.73 41.594-54.18v-53.246c0-10.344 8.4141-18.75 18.75-18.75h90.215c10.336 0 18.75 8.4062 18.75 18.75v53.246c0 25.453 17.102 47.734 41.602 54.18 35.762 9.4297 70.074 23.621 101.98 42.207 21.883 12.762 49.758 9.1172 67.75-8.8789l37.637-37.629c7.0664-7.1055 19.418-7.1055 26.504 0l63.793 63.793c7.3047 7.3047 7.3047 19.207 0.007813 26.512l-37.629 37.629c-18 18-21.652 45.848-8.8906 67.75 18.594 31.914 32.785 66.23 42.207 101.99 6.4453 24.48 28.73 41.582 54.18 41.582h53.246c10.336 0 18.75 8.4062 18.75 18.75v90.234c0 10.344-8.4141 18.75-18.75 18.75h-53.246c-25.453 0-47.734 17.102-54.18 41.582-9.4219 35.762-23.621 70.074-42.215 101.99-12.754 21.898-9.0898 49.77 8.8984 67.75l37.617 37.629c7.3047 7.3047 7.3047 19.207 0.007813 26.512l-63.812 63.793c-7.0664 7.1055-19.418 7.1055-26.504 0l-37.629-37.629c-17.973-18-45.82-21.645-67.75-8.8789-31.906 18.586-66.219 32.777-101.99 42.207-24.492 6.4453-41.594 28.73-41.594 54.18v53.246c0 10.344-8.4141 18.75-18.75 18.75h-90.215c-10.336 0-18.75-8.4062-18.75-18.75v-53.246c0-25.453-17.102-47.734-41.602-54.18-35.762-9.4297-70.074-23.621-101.98-42.207-21.883-12.762-49.75-9.1172-67.75 8.8789l-37.637 37.629c-7.0664 7.1055-19.418 7.1055-26.504 0l-63.793-63.793c-7.3047-7.3047-7.3047-19.207-0.007812-26.512l37.629-37.629c17.988-17.98 21.652-45.848 8.8984-67.766-18.594-31.898-32.793-66.211-42.215-101.97-6.4453-24.48-28.73-41.582-54.18-41.582h-53.246c-10.336 0-18.75-8.4062-18.75-18.75v-21.535c0-10.363-8.3945-18.75-18.75-18.75-10.355 0-18.75 8.3867-18.75 18.75v21.535c0 31.02 25.23 56.25 56.25 56.25h53.246c8.4414 0 15.801 5.6016 17.926 13.641 10.273 39.02 25.773 76.465 46.059 111.29 4.1914 7.2148 2.957 16.406-3.0039 22.375l-37.637 37.629c-21.91 21.938-21.91 57.605 0.007813 79.543l63.793 63.793c21.258 21.238 58.309 21.238 79.551 0l37.629-37.629c5.9688-5.9492 15.172-7.1758 22.355-2.9844 34.836 20.289 72.289 35.777 111.31 46.051 8.0391 2.125 13.652 9.4844 13.652 17.926v53.246c0 31.02 25.23 56.25 56.25 56.25h90.215c31.02 0 56.25-25.23 56.25-56.25v-53.246c0-8.4414 5.6133-15.801 13.641-17.926 39.027-10.273 76.484-25.762 111.32-46.051 7.1953-4.1914 16.379-2.9648 22.355 2.9844l37.617 37.629c21.258 21.238 58.309 21.238 79.551 0l63.812-63.793c21.91-21.938 21.91-57.605-0.007812-79.543l-37.629-37.629c-5.9609-5.9688-7.1953-15.16-3.0039-22.355 20.289-34.844 35.789-72.289 46.059-111.31 2.125-8.0391 9.4844-13.641 17.926-13.641h53.246c31.02 0 56.25-25.23 56.25-56.25v-90.234c0-31.02-25.23-56.25-56.25-56.25z"/> <path d="m900 600c0 10.363 8.3945 18.75 18.75 18.75s18.75-8.3867 18.75-18.75c0-186.09-151.4-337.5-337.5-337.5s-337.5 151.41-337.5 337.5 151.4 337.5 337.5 337.5c160.57 0 299.79-114.13 331.03-271.38 2.0156-10.164-4.5859-20.031-14.738-22.047-10.199-2.1055-20.023 4.5781-22.047 14.723-27.758 139.77-151.51 241.2-294.24 241.2-165.42 0-300-134.58-300-300s134.58-300 300-300 300 134.58 300 300z"/> <path d="m646.81 376.68c-12.039-12.98-29.094-20.434-46.812-20.434-17.715 0-34.773 7.4531-46.812 20.434-12.039 13-18.172 30.578-16.828 48.25l18.77 245.49c1.7773 23.309 21.488 41.582 44.871 41.582s43.094-18.273 44.871-41.582l18.77-245.49c1.3477-17.668-4.7891-35.246-16.828-48.25zm-39.332 290.88c-0.29297 3.8984-3.5781 6.9414-7.4805 6.9414-3.8984 0-7.1875-3.0391-7.4805-6.9414l-18.77-245.49c-0.56641-7.3984 1.9023-14.465 6.9414-19.902 5.0352-5.418 11.895-8.4219 19.309-8.4219s14.273 3.0039 19.309 8.4219c5.0352 5.4375 7.5078 12.508 6.9414 19.902z"/> <path d="m600 733.28c-30.461 0-55.234 24.773-55.234 55.223 0 30.469 24.773 55.242 55.234 55.242s55.234-24.773 55.234-55.242c0-30.449-24.773-55.223-55.234-55.223zm0 72.969c-9.7773 0-17.734-7.9648-17.734-17.742 0-9.7773 7.957-17.723 17.734-17.723s17.734 7.9453 17.734 17.723c0 9.7773-7.957 17.742-17.734 17.742z"/> </g> </svg> EMERGENCY SUPPORT SERVICES </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="EMERGENCY TELEPHONE SUPPORT"> <div class="support-data-content"> <p><span style="font-weight: 400;">A telephone call of Customer’s appointed person to i-DOCS appointed Engineer by a call-back within the Response Time metric specified in the SLA paragraph hereunder by a support engineer competent in reported Incident subject matter, whose task shall be to supply emergency-handling recommendations for restoration of the service based on the information communicated by Customer during the call. Once the respective emergency call would be completed, a Service Request should be submitted by Customer to i-DOCS Ticketing Platform, as per the above procedure.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <g> <path d="m600 12c-325.2 0-589.2 264-589.2 589.2 0 103.2 27.602 205.2 79.199 295.2l1.1992 3.6016-51.598 181.2c-7.1992 22.801 0 48 16.801 64.801 16.801 16.801 42 24 64.801 16.801l182.4-51.602 3.6016 2.3984c88.797 50.402 189.6 78.004 292.8 78.004 325.2 0 589.2-264 589.2-589.2 0-325.2-264-590.4-589.2-590.4zm0 1134c-99.602 0-196.8-27.602-282-78l-8.3984-4.8008-201.6 56.402c-7.1992 2.3984-15.602 0-20.398-4.8008-4.8008-4.8008-7.1992-13.199-4.8008-20.398l57.602-200.4-4.8008-8.3984c-51.602-85.207-79.203-183.61-79.203-284.41 0-300 243.6-543.6 543.6-543.6s543.6 243.6 543.6 543.6c0 300-243.6 544.8-543.6 544.8z"/> <path d="m886.8 765.6-108-122.4c-6-7.1992-16.801-8.3984-24-1.1992 0 0-87.602 76.801-88.801 78 0 0-3.6016 2.3984-7.1992 3.6016-4.8008 0-12-4.8008-18-12 0 0-145.2-165.6-145.2-165.6s-4.8008-4.8008-4.8008-10.801c0-4.8008 4.8008-9.6016 8.3984-13.199l84-74.398c7.1992-6 8.3984-16.801 1.1992-24l-108-123.6c-6-7.1992-18-7.1992-24-1.1992l-100.8 85.195c-57.602 50.398-51.602 135.6-14.398 192 4.8008 7.1992 118.8 187.2 255.6 291.6 33.602 26.398 67.199 38.398 98.398 39.602 38.398 2.3984 72-9.6016 93.602-30l100.8-88.801c3.6016-3.6016 6-7.1992 6-12-0.003907-3.6016-1.207-7.2031-4.8047-10.801zm-424.8-432 85.199 97.199-40.801 36-84-99.602zm300 518.4c-40.801 36-105.6 21.602-147.6-12-132-99.602-246-279.6-247.2-282-28.801-44.398-34.801-109.2 8.3984-147.6l22.801-20.398 84 99.602-4.8008 3.6016c-16.801 14.398-20.398 28.801-20.398 39.602 0 19.199 10.801 31.199 14.398 34.801l144 164.4c14.398 15.602 28.801 24 45.602 24s28.801-10.801 32.398-14.398l9.6016-8.3984 82.801 98.398zm49.199-43.199-82.801-98.398 36-32.398 85.199 97.199z"/> </g> </svg> EMERGENCY TELEPHONE SUPPORT </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="REMOTE TROUBLESHOOTING"> <div class="support-data-content"> <p><span style="font-weight: 400;">i-DOCS, subject to the prior written approval of Customer and the provision by Customer of a remote access connection, shall perform remote diagnostics provided that Telephone Support as specified above shall be proved insufficient or unsuccessful to identify and isolate a problem to the System(s).</span></p> <p><span style="font-weight: 400;">The outcome of the remote troubleshooting service should be at the minimum, the provision of a workaround solution that will maintain service availability.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <g> <path d="m1093 160.76h-596.5c-27.609-76.164-100.45-130.76-185.85-130.76-85.531 0-158.37 54.598-185.97 130.76h-17.625c-42.52 0-77.027 34.508-77.027 77.027v577.89c0 42.52 34.508 77.027 77.027 77.027h385.5l-84.793 146.54h-70.863c-41.781 0-75.793 34.016-75.793 75.793v39.562l15.406 15.406h647.03l15.406-15.406v-39.562c0-41.777-34.016-75.793-75.793-75.793h-70.863l-84.793-146.54h385.5c42.52 0 77.027-34.508 77.027-77.027l-0.003906-577.89c0-42.52-34.508-77.027-77.027-77.027zm-782.35-99.949c92.062 0 167 74.934 167 167 0 92.188-74.934 167.12-167 167.12-92.188 0-167.12-74.93-167.12-167.12 0-92.066 74.93-167 167.12-167zm552.5 1009.2c24.773 0 44.984 20.211 44.984 44.984v24.156l-616.22-0.003906v-24.156c0-24.77 20.211-44.984 44.984-44.984zm-106.48-30.812h-313.28l84.793-146.54h143.7zm134.71-222.21h-67.539v-30.812h67.539zm165.14 0h-67.414v-30.812h67.414zm82.695-106.48h-1078.4v-472.76c0-25.512 20.703-46.215 46.215-46.215h9.1211c-2.0938 11.832-3.4492 23.91-3.4492 36.234 0 103.89 80.602 189.18 182.52 197.19v45.969h-32.539l-15.406 15.406v183.26l15.406 15.406h95.762l15.406-15.406-0.003906-183.26-15.406-15.406h-32.414v-45.969c101.8-8.0117 182.4-93.297 182.4-197.19 0-12.324-1.2344-24.402-3.4531-36.234h587.99c25.512 0 46.215 20.703 46.215 46.215zm-796.15-208.77v152.45h-64.949v-152.45z"/> <path d="m958.64 451c0-10.477-0.98438-20.949-3.082-30.934l39.93-35.492-37.59-65.074-50.777 16.883c-15.406-13.68-33.523-24.402-53.609-31.059l-10.723-52.254h-75.18l-10.723 52.254c-19.965 6.6562-38.207 17.379-53.488 31.059l-50.777-16.883-37.59 65.074 39.93 35.492c-2.0938 9.9844-3.2031 20.457-3.2031 30.934 0 10.598 1.1094 20.953 3.2031 30.934l-39.93 35.617 37.59 64.949 50.777-16.762c15.281 13.68 33.523 24.277 53.488 30.934l10.723 52.379h75.18l10.723-52.379c20.09-6.6562 38.207-17.254 53.609-30.934l50.777 16.762 37.59-64.949-39.93-35.617c2.0977-9.9844 3.082-20.336 3.082-30.934zm-153.44 83.805c-46.215 0-83.805-37.465-83.805-83.805 0-46.215 37.59-83.805 83.805-83.805 46.34 0 83.805 37.59 83.805 83.805 0 46.34-37.465 83.805-83.805 83.805z"/> </g> </svg> REMOTE TROUBLESHOOTING </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="SERVICE LEVEL AGREEMENT"> <div class="support-data-content"> <p><span style="font-weight: 400;">Customer may place an Incident request for the i-DOCS Software under support to i-DOCS, in line with the Incident severity classification, as defined in the table below:</span></p> <table> <tbody> <tr> <td><b>Severity Level</b></td> <td><b>Status</b></td> <td><b>Definition of Severity Classification</b></td> </tr> <tr> <td><span style="font-weight: 400;">1</span></td> <td><span style="font-weight: 400;">Critical</span></td> <td><span style="font-weight: 400;">System inoperative or severely impaired. </span></p> <p><span style="font-weight: 400;">Some or all of the time-Critical business processes supported by the System are not operative or are limited in function causing Customer’s business to be Critically affected</span></td> </tr> <tr> <td><span style="font-weight: 400;">2</span></td> <td><span style="font-weight: 400;">Major</span></td> <td><span style="font-weight: 400;">System partially inoperative.</span></p> <p><span style="font-weight: 400;">One of the time-Critical business processes supported by the System is not operative or limited in function causing Customer’s business to be significantly affected</span></td> </tr> <tr> <td><span style="font-weight: 400;">3</span></td> <td><span style="font-weight: 400;">Minor</span></td> <td><span style="font-weight: 400;">System defects that do not impact normal operation</span></p> <p><span style="font-weight: 400;">The System is operative with some functions being limited or non-time-Critical functions are inoperative, or the System is operative, with some error causing slight inconvenience. However, the defect has no impact on Customer’s business.</span></td> </tr> </tbody> </table> <p><span style="font-weight: 400;"> </span><span style="font-weight: 400;">The severity level of each Incident shall be mutually agreed between Customer’s representative and i-DOCS Support Team upon initial receipt of the Incident request from Customer.</span></p> <p><span style="font-weight: 400;">Incidents, associated with the supported System, reported by Customer to i-DOCS shall be handled within timeframes specified in the below Service Level Agreement (SLA) table depending on their severity level:</span></p> <table> <tbody> <tr> <td><b>SLA Times (5×8)</b></td> <td><b>CRITICAL</b></td> <td><b>MAJOR</b></td> <td><b>MINOR</b></td> </tr> <tr> <td><span style="font-weight: 400;">Maximum Response Time</span></td> <td><span style="font-weight: 400;">30 min</span></td> <td><span style="font-weight: 400;">1 hour</span></td> <td><span style="font-weight: 400;">2 business days</span></td> </tr> <tr> <td><span style="font-weight: 400;">Target Workaround Time</span></td> <td><span style="font-weight: 400;">8 hours</span></td> <td><span style="font-weight: 400;">2 business days</span></td> <td><span style="font-weight: 400;">2 business weeks</span></td> </tr> <tr> <td><span style="font-weight: 400;">Target Final Solution Time</span></td> <td><span style="font-weight: 400;">4 business weeks</span></td> <td><span style="font-weight: 400;">8 business weeks</span></td> <td><span style="font-weight: 400;">20 business weeks or next release</span></td> </tr> </tbody> </table> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">A “Work around” is a solution which restores all the defected functionalities.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">A “Final solution” is a full and permanent remedy of the reported fault and the restoration of the operability, according to Technical Requirements.</span></li> </ul> <p><span style="font-weight: 400;">When bypass or workaround procedures can be used to restore the System(s) affected, then the Incident is handled according to the next lower-level response times. The above time periods are calculated from the issue of Customer’s written remedy request.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m409.2 697.2c-19.402-19.406-46.73-28.688-73.941-25.105-27.207 3.582-51.203 19.613-64.926 43.379-13.723 23.77-15.609 52.566-5.1094 77.922 10.504 25.352 32.203 44.379 58.711 51.48 26.508 7.1016 54.812 1.4727 76.586-15.238 21.77-16.707 34.531-42.594 34.527-70.035 0.03125-23.41-9.2734-45.867-25.848-62.402zm-62.398-54.602v0.003906c36.375 0.039063 70.664 16.996 92.777 45.879 22.113 28.883 29.535 66.406 20.082 101.54-9.4492 35.125-34.699 63.859-68.32 77.746s-71.789 11.348-103.27-6.8711c-31.488-18.219-52.707-50.043-57.422-86.113-4.7148-36.066 7.6133-72.277 33.355-97.977 21.938-21.992 51.738-34.328 82.801-34.273zm-45.348 131.15c-5.8398-5.1133-6.5352-13.949-1.5742-19.918 4.9648-5.9688 13.777-6.8945 19.875-2.0898l19.766 16.465 38.305-47.449-0.003907 0.003906c3.2148-3.9922 8.3164-5.9648 13.379-5.1758 5.0664 0.78906 9.3242 4.2188 11.172 9 1.8516 4.7773 1.0078 10.184-2.207 14.176l-47.449 58.801-0.15625 0.17969v-0.003906c-2.4258 2.918-5.9102 4.7539-9.6914 5.0977-3.7773 0.34766-7.5391-0.82031-10.457-3.2461l-30.949-25.777zm-36.961 154.87v115.56l73.906-50.898c2.4062-1.7148 5.2773-2.6484 8.2266-2.6758 2.9531-0.027343 5.8398 0.85156 8.2734 2.5195l74.137 51.059v-115.56c-9.6641 3.6914-20.293 3.9766-30.145 0.81641-4.0547-1.1445-8.2734-1.6094-12.48-1.3711-3.8281 1.6602-7.3789 3.9023-10.523 6.6484-7.9336 7.5-18.199 12.051-29.086 12.891-10.898-0.82812-21.184-5.3789-29.125-12.891-3.1445-2.7422-6.6953-4.9883-10.523-6.6484-4.207-0.23828-8.4258 0.22656-12.48 1.3711-9.8477 3.168-20.48 2.8789-30.145-0.81641zm193.29-35.398v178.26c-0.015625 3.6367-1.4023 7.1289-3.8867 9.7852s-5.8789 4.2734-9.5039 4.5273c-3.6289 0.25391-7.2148-0.87109-10.047-3.1523l-87.602-60.336-88.512 60.973c-4.3828 3.0234-10.082 3.3672-14.797 0.89062-4.7148-2.4766-7.668-7.3633-7.6641-12.688v-178.26c-2.2695-0.80469-5.3867-1.5469-8.4961-2.293v0.003907c-10.395-1.2266-20.02-6.0898-27.168-13.73-5.9023-8.6406-8.5742-19.082-7.5508-29.496 0.24219-4.0391-0.16016-8.0898-1.1992-12-2.4531-3.207-5.3867-6.0156-8.6992-8.3281-8.9922-5.7617-15.684-14.488-18.914-24.672-1.6094-10.488 0.41797-21.211 5.75-30.383 2.0938-3.9688 3.5195-8.2539 4.2227-12.684-0.69922-4.4336-2.1289-8.7188-4.2227-12.684-5.332-9.1758-7.3594-19.898-5.75-30.387 3.2305-10.18 9.9219-18.91 18.914-24.672 3.3125-2.3086 6.2461-5.1172 8.6992-8.3281 1.0352-3.9102 1.4414-7.9609 1.1992-12-1.0195-10.41 1.6523-20.852 7.5508-29.496 7.1445-7.6367 16.758-12.508 27.141-13.75 3.9258-0.61719 7.7266-1.8281 11.281-3.6016 2.5391-3.0742 4.5859-6.5273 6.0625-10.234 3.5156-9.9297 10.43-18.293 19.523-23.617 9.7422-3.875 20.535-4.2305 30.516-1.0078 4.0586 1.1406 8.2812 1.6094 12.492 1.3789 3.8281-1.6641 7.3789-3.9102 10.523-6.6602 7.9375-7.5547 18.234-12.148 29.16-13.008 10.875 0.82813 21.145 5.3555 29.086 12.828 3.1445 2.7539 6.6953 5 10.523 6.6602 4.2109 0.23047 8.4258-0.23828 12.48-1.3789 9.9844-3.2227 20.781-2.8672 30.531 1.0078 9.1016 5.3477 16.02 13.75 19.523 23.711 1.4609 3.7031 3.4844 7.1523 6 10.238 3.5547 1.7695 7.3633 2.9844 11.289 3.5977 10.602 0.46094 20.488 5.4727 27.129 13.746 6.6406 8.2734 9.3945 19.008 7.5508 29.457-0.23828 4.0352 0.16797 8.0859 1.2031 12 2.4453 3.2344 5.3789 6.0703 8.6992 8.3984 9.0195 5.7539 15.734 14.488 18.984 24.684 1.6055 10.488-0.42188 21.207-5.75 30.383-2.0938 3.9688-3.5234 8.2539-4.2227 12.688 0.70312 4.4297 2.1289 8.7148 4.2227 12.684 5.3281 9.1758 7.3555 19.895 5.75 30.383-3.2305 10.18-9.9219 18.906-18.914 24.672-3.3125 2.3086-6.25 5.1172-8.6992 8.3281-1.0312 3.9102-1.4375 7.9609-1.1992 12 1.8398 10.449-0.91016 21.184-7.5547 29.457-6.6406 8.2734-16.527 13.281-27.125 13.742-3.1211 0.74219-6.2266 1.4883-8.5078 2.293zm-25.645-16.164c-3.6172 4.6719-6.6445 9.7695-9.0117 15.18-1.4492 3.8438-3.5742 7.3984-6.2773 10.488-4.1602 0.32422-8.3438-0.13672-12.336-1.3555-8.0078-2.2344-16.414-2.6641-24.613-1.2578-7.8555 2.3281-15.121 6.3242-21.297 11.711-3.3945 3.1719-7.4297 5.5742-11.832 7.043-4.4062-1.4688-8.4414-3.8711-11.832-7.043-6.1797-5.3906-13.449-9.3867-21.312-11.711-8.1914-1.4062-16.594-0.97656-24.602 1.2578-3.9922 1.2188-8.1758 1.6797-12.336 1.3555-2.7109-3.0859-4.8359-6.6406-6.2773-10.488-2.3711-5.4062-5.3984-10.504-9.0117-15.18-0.28906-0.35938-0.57422-0.69531-0.88672-1.0195-1.2344-1.3633-2.5742-2.6328-4.0078-3.793-6.7305-4.7891-14.477-7.9609-22.633-9.2734-4.0039-0.55469-7.875-1.8242-11.422-3.7578-1.1562-3.8867-1.582-7.957-1.2617-12 0.48828-8.2617-0.92578-16.523-4.1289-24.156-4.0312-7.1445-9.6094-13.293-16.332-18-4.2734-3.4688-8.5781-6.9727-9.0469-8.9531v0.003907c0.52344-4.3711 1.9062-8.5898 4.0664-12.422 4.3867-7.2852 6.7031-15.629 6.7031-24.133 0-8.5039-2.3164-16.844-6.7031-24.129-2.1602-3.832-3.543-8.0547-4.0664-12.422 0.46875-1.9805 4.8008-5.4844 9.0469-8.9531 6.7227-4.7031 12.301-10.855 16.332-18 3.1797-7.5977 4.5938-15.82 4.1289-24.047-0.32422-4.043 0.10547-8.1133 1.2617-12 3.5469-1.9375 7.418-3.2148 11.422-3.7695 8.1562-1.3047 15.902-4.4766 22.633-9.2617 6.1016-5.5195 10.859-12.363 13.906-20.004 1.4375-3.8438 3.5664-7.3945 6.2773-10.477 4.1602-0.32422 8.3438 0.13672 12.336 1.3555 8.0117 2.207 16.414 2.6172 24.602 1.1992 7.8594-2.3281 15.129-6.3242 21.312-11.711 3.3867-3.1758 7.4219-5.582 11.832-7.043 4.4062 1.4648 8.4414 3.8672 11.832 7.043 6.1797 5.3828 13.441 9.3789 21.297 11.711 8.1953 1.4219 16.598 1.0117 24.613-1.1992 3.9883-1.2266 8.1758-1.6836 12.336-1.3555 2.7031 3.0859 4.8242 6.6328 6.2656 10.477 3.0547 7.6406 7.8164 14.484 13.918 20.004 6.7305 4.7891 14.477 7.957 22.633 9.2617 4 0.5625 7.8711 1.8359 11.426 3.7578 1.1367 3.8906 1.543 7.9609 1.1992 12-0.95312 8.2461 0.46875 16.59 4.0977 24.055 3.625 7.4648 9.3047 13.738 16.375 18.09 4.2734 3.4688 8.5664 6.9727 9.0352 8.9531-0.51953 4.3672-1.8984 8.5859-4.0586 12.418-4.3828 7.2852-6.6992 15.629-6.6992 24.133 0 8.5039 2.3164 16.844 6.6992 24.133 2.1641 3.8281 3.543 8.0508 4.0586 12.418-0.46875 1.9805-4.8008 5.4844-9.0352 8.9531-6.7227 4.7031-12.301 10.855-16.332 18-3.2031 7.6328-4.6172 15.895-4.1406 24.156 0.34375 4.0391-0.0625 8.1094-1.1992 12-3.5547 1.9297-7.4219 3.1992-11.426 3.7539-8.1562 1.3125-15.902 4.4844-22.633 9.2773-1.4336 1.1562-2.7734 2.4219-4.0078 3.793-0.3125 0.32422-0.61328 0.67188-0.88672 1.0195zm87.602-249.76h248.04v0.003906c5.1445 0 9.8984-2.7461 12.469-7.1992 2.5742-4.457 2.5742-9.9453 0-14.402-2.5703-4.4531-7.3242-7.1992-12.469-7.1992h-248c-5.1445 0-9.8984 2.7461-12.473 7.1992-2.5703 4.457-2.5703 9.9453 0 14.402 2.5742 4.4531 7.3281 7.1992 12.473 7.1992zm-381.99-416.28h82.668c5.1094-0.054687 9.9922-2.1094 13.602-5.7266 3.6055-3.6172 5.6484-8.5078 5.6836-13.617v-82.609l-102 102zm589.53 780.52 103.37-66-105.98-56.617 1.8477 86.398c0 0.50391 0.085938 1.0195 0.085938 1.5469v0.92578l0.71875 33.707zm340.25-438.08-165.23-88.273-0.10938-0.058594c-0.28906 0-0.57422-0.12109-0.86328-0.19141-0.22656 0-0.45312 0.03125-0.67187 0.09375-0.53125 0.16016-0.98438 0.51562-1.2617 0.99609l-22.668 42.445c-0.53125 1.043-0.15234 2.3203 0.86719 2.9023l8.0156 4.2852 157.2 84c0.50391 0.26562 1.0977 0.31641 1.6445 0.14453 0.53125-0.15234 0.98438-0.50391 1.2578-0.98438l22.668-42.445c0.26562-0.50391 0.32031-1.0977 0.15625-1.6445-0.17578-0.51562-0.53906-0.94141-1.0195-1.1992zm-207.79-19.656-95.855 179.41h-119c-5.1445 0-9.8984 2.7461-12.469 7.1992-2.5742 4.457-2.5742 9.9453 0 14.402 2.5703 4.4531 7.3242 7.1992 12.469 7.1992h103.64l-45.887 85.906h-151.56c-3.9688-0.25391-7.8711 1.1445-10.777 3.8672-2.9023 2.7227-4.5508 6.5234-4.5508 10.504 0 3.9805 1.6484 7.7852 4.5508 10.508 2.9062 2.7227 6.8086 4.1211 10.777 3.8633h144.68l1.8359 85.922-189.85-0.003906c-3.9688-0.25391-7.8711 1.1445-10.777 3.8672-2.9023 2.7227-4.5508 6.5234-4.5508 10.504 0 3.9805 1.6484 7.7852 4.5508 10.508 2.9062 2.7227 6.8086 4.1211 10.777 3.8633h190.46l0.98438 46.32c0.10547 5.2578 3.082 10.035 7.7539 12.445 4.6719 2.4141 10.293 2.0703 14.637-0.89062l72.348-46.188 72.422-46.223c1.8359-1.1016 3.3984-2.6055 4.5703-4.3945l0.058594-0.085938 0.14453-0.22656 0.14453-0.23828v-0.085938l0.13281-0.21484v-0.085937l0.085937-0.15625 18.926-35.41-0.003906 196.12c-0.023438 5.0898-2.0508 9.9648-5.6445 13.57-3.5938 3.6055-8.4648 5.6484-13.555 5.6914h-734.4c-5.0977-0.035157-9.9805-2.0742-13.586-5.6797-3.6055-3.6055-5.6484-8.4844-5.6875-13.582v-852.34l102.89-0.058593c12.73 0 24.941-5.0586 33.941-14.059 9.0039-9.0039 14.059-21.211 14.059-33.941v-102.8h602.79c5.0977 0.015625 9.9844 2.0391 13.602 5.6328 3.6172 3.5938 5.6719 8.4688 5.7188 13.566v330.25c-7.0352 2.5977-12.875 7.6953-16.402 14.312l-22.656 42.422c-3.4102 6.4062-4.4531 13.812-2.9414 20.91 1.5117 7.0977 5.4805 13.438 11.207 17.898zm74.398 40.223-155.61 291.18-49.32-26.398 155.58-291.13 49.32 26.398zm74.578 39.84-115.84 216.76c-0.46094 0.73047-0.86328 1.4961-1.1992 2.2891l-38.582 72.184-49.32-26.398 155.59-291.18 49.32 26.398zm76.703-82.801h0.003906c5.7266 4.4648 9.6953 10.801 11.207 17.898 1.5156 7.0977 0.48047 14.5-2.9258 20.91l-22.668 42.422c-3.4297 6.3984-9.0078 11.383-15.75 14.074-6.7422 2.6914-14.219 2.918-21.113 0.63672l-114.9 214.98v250.02c-0.046875 12.715-5.1172 24.898-14.109 33.891-8.9922 8.9922-21.176 14.066-33.891 14.109h-734.46c-12.719-0.039062-24.906-5.1055-33.898-14.102-8.9961-8.9922-14.062-21.18-14.102-33.898v-866.71c0-3.8125 1.5078-7.4648 4.1992-10.164l150.83-150.83c2.6992-2.7539 6.3906-4.3047 10.246-4.2969h617.12c12.719 0.039062 24.906 5.1055 33.898 14.102 8.9961 8.9922 14.062 21.18 14.102 33.898v314.4l11.305-21.168c6.6602-12.398 17.961-21.656 31.43-25.75 13.465-4.0898 28.008-2.6797 40.438 3.9219l79.57 42.516 0.003906 0.003906c0.86719 0.35547 1.6953 0.80859 2.4688 1.3438 11.754 6.7422 20.488 17.715 24.43 30.68 3.9414 12.965 2.7891 26.945-3.2227 39.086-0.35547 0.875-0.79297 1.7109-1.3086 2.4961l-18.996 35.543zm-148.96-80.098 19.391-36.301c3.082-5.7031 8.293-9.957 14.492-11.836 6.2031-1.8828 12.898-1.2383 18.629 1.793l80.734 43.141c5.6992 3.082 9.9492 8.2891 11.828 14.488 1.875 6.2031 1.2266 12.895-1.8086 18.617l-19.379 36.336zm-696.22 52.449h527.58c5.1445 0 9.8984-2.7422 12.469-7.1992 2.5742-4.4531 2.5742-9.9453 0-14.398-2.5703-4.457-7.3242-7.1992-12.469-7.1992h-527.58c-5.1445 0-9.8984 2.7422-12.469 7.1992-2.5742 4.4531-2.5742 9.9453 0 14.398 2.5703 4.457 7.3242 7.1992 12.469 7.1992zm0-123.9h527.58c3.9727 0.25781 7.8711-1.1406 10.777-3.8633 2.9023-2.7227 4.5508-6.5273 4.5508-10.508s-1.6484-7.7812-4.5508-10.504c-2.9062-2.7227-6.8047-4.1211-10.777-3.8633h-527.58c-4.9141 0.31641-9.3242 3.1211-11.691 7.4375-2.3711 4.3164-2.3711 9.543 0 13.859 2.3672 4.3164 6.7773 7.125 11.691 7.4414z" fill-rule="evenodd"/> </svg> SERVICE LEVEL AGREEMENT </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="ON-SITE"> <div class="support-data-content"> <p><span style="font-weight: 400;">For issues that may be requiring Physical on-site presence, i-DOCS may assign a support Engineer to visit Customer’s premises, upon mutual agreement between i-DOCS and Customer.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m588.07 1012.7-0.14062-0.12891c-78.082-69.773-179.95-189.74-253.9-315.89-58.012-98.957-99.156-202.27-99.156-289.5 0-100.76 40.891-192.06 107-258.15 66.02-66.105 157.32-107 258.14-107s192.12 40.891 258.18 106.95l0.99219 1.0625c65.496 66.02 105.96 156.9 105.96 257.13 0 87.238-41.145 190.53-99.141 289.49-73.984 126.21-175.93 246.28-254.03 316.04-6.8594 6.1367-17.191 6.0078-23.895 0zm-135.04 37.617h293.95c14.754 0 28.191 6.0508 37.969 15.805l0.11328 0.11328c9.7227 9.7656 15.762 23.215 15.762 37.941 0 14.742-6.0508 28.203-15.805 37.984l-0.11328 0.11328c-9.7656 9.7227-23.188 15.762-37.93 15.762h-293.95c-14.754 0-28.191-6.0508-37.969-15.805l-0.11328-0.11328c-9.7227-9.7656-15.762-23.215-15.762-37.941 0-14.742 6.0508-28.203 15.805-37.984l0.11328-0.11328c9.7656-9.7227 23.188-15.762 37.93-15.762zm293.95 36h-293.95c-4.9336 0-9.3984 2-12.586 5.1875-3.2617 3.2617-5.2578 7.7383-5.2578 12.672 0 4.9336 2 9.4102 5.1875 12.602 3.2617 3.2617 7.7227 5.2578 12.656 5.2578h293.95c4.9336 0 9.3984-2 12.586-5.1875 3.2617-3.2617 5.2578-7.7383 5.2578-12.672 0-4.9336-2-9.4102-5.1875-12.602-3.2617-3.2617-7.7227-5.2578-12.656-5.2578zm-382.03-407.78c68.344 116.59 161.01 227.58 235.07 296.54 74.055-68.953 166.72-179.97 235.05-296.55 55.035-93.883 94.07-190.98 94.07-271.35 0-90.496-36.48-172.45-95.5-231.9l-0.90625-0.83594c-59.543-59.543-141.85-96.406-232.73-96.406s-173.18 36.863-232.73 96.406c-59.586 59.516-96.406 141.82-96.406 232.74 0 80.363 39.035 177.45 94.082 271.36zm235.02-468.8c54.523 0 103.91 22.109 139.62 57.828 35.719 35.719 57.828 85.098 57.828 139.61 0 54.453-22.125 103.82-57.871 139.55-35.676 35.758-85.055 57.855-139.58 57.855-54.469 0-103.82-22.109-139.54-57.812-35.773-35.789-57.883-85.125-57.883-139.59 0-54.512 22.109-103.89 57.828-139.61 35.719-35.719 85.082-57.828 139.59-57.828zm114.17 83.281c-29.195-29.195-69.578-47.281-114.17-47.281-44.574 0-84.941 18.086-114.14 47.281-29.195 29.195-47.281 69.578-47.281 114.15 0 44.602 18.059 84.984 47.238 114.17 29.184 29.184 69.578 47.238 114.18 47.238 44.59 0 84.969-18.07 114.17-47.27 29.227-29.141 47.281-69.52 47.281-114.14 0-44.574-18.086-84.953-47.281-114.15z"/> </svg> ON-SITE </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> <li class="support-option" data-title="PREVENTIVE MAINTENANCE"> <div class="support-data-content"> <p><span style="font-weight: 400;">Preventive Maintenance Service shall cover the maintenance of the system by remedying any application or custom business logic software Incidents detected by i-DOCS. This shall be done by providing corrections and patches of the software in which Incidents shall have been remedied and/or to which technical improvements shall have been made, without additions of functionality or features.</span></p> <p><span style="font-weight: 400;">Preventive Maintenance Service shall also cover System audits (health-check) which shall be performed by i-DOCS with the participation of Customer. Such audits will be performed annually and will focus on the following areas:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ensure the uninterrupted operation of the System – service performance and service quality (accessibility & retain ability performance)</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">System Configuration for optimum operational performance</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Performance-monitoring mechanisms</span></li> </ul> <p><span style="font-weight: 400;">The above System Audits do not intervene in the system operation, therefore do not require the provision of a system maintenance interval.</span></p> </div> <div class="option"> <span> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m1002.7 646.8h-39.25v-6.1562c-0.011719-7-2.6445-13.742-7.3789-18.895-4.7383-5.1523-11.234-8.3477-18.207-8.9453v-43.02c33.309-11.453 62.211-33.016 82.672-61.688 20.457-28.668 31.457-63.012 31.457-98.23 0-35.223-11-69.566-31.457-98.234-20.461-28.668-49.363-50.234-82.672-61.684v-98.93c-0.003906-6.8281-5.543-12.359-12.371-12.359h-126.3l-75.082-75.059c-2.3242-2.3125-5.4727-3.6094-8.75-3.6016h-555c-6.832 0-12.371 5.5391-12.371 12.371v892.62c0.007812 6.8281 5.543 12.363 12.371 12.371h63.602v66.289c0.003906 3.2891 1.3203 6.4375 3.6523 8.7539 2.332 2.3164 5.4922 3.6094 8.7773 3.5938h255.95v44.062c0.011719 10.59 4.2188 20.738 11.703 28.227 7.4844 7.4844 17.633 11.699 28.223 11.711h470.4c10.586-0.011719 20.73-4.2227 28.215-11.707s11.695-17.633 11.711-28.219v-413.36c-0.015625-10.578-4.2188-20.719-11.695-28.199-7.4805-7.4805-17.617-11.691-28.195-11.711zm0 24.73c4.0273 0.007812 7.8867 1.6094 10.734 4.457 2.8516 2.8477 4.4531 6.707 4.457 10.734v79.922h-500.82v-79.922c0.007813-4.0273 1.6094-7.8867 4.457-10.734 2.8477-2.8477 6.7109-4.4492 10.738-4.457h39.266v9.4922h-0.003906c0.011719 7.4141 2.9609 14.52 8.1992 19.762 5.2422 5.2422 12.348 8.1875 19.762 8.1992h16.199c7.4141-0.011719 14.52-2.957 19.762-8.1992 5.2422-5.2422 8.1875-12.348 8.1992-19.762v-9.5039h87.77v9.4922c0.011719 7.4102 2.9609 14.516 8.2031 19.758 5.2383 5.2383 12.344 8.1914 19.754 8.2031h16.215c7.4102-0.011718 14.516-2.9648 19.754-8.2031 5.2422-5.2422 8.1914-12.348 8.2031-19.758v-9.4922h87.77v9.4922c0.007812 7.4141 2.957 14.52 8.1992 19.762 5.2422 5.2383 12.348 8.1875 19.762 8.1992h16.199c7.4141-0.011718 14.52-2.957 19.766-8.1992 5.2422-5.2422 8.1914-12.348 8.207-19.762v-9.4922zm-406.44 9.4922 0.003906-40.391c0.019531-1.7773 1.4531-3.2109 3.2266-3.2305h16.199c1.7734 0.019531 3.2109 1.4531 3.2305 3.2305v40.379c-0.027343 1.7734-1.457 3.2031-3.2305 3.2266h-16.199c-1.7734-0.023437-3.2031-1.4531-3.2266-3.2266zm159.9 0 0.003907-40.391c0.019531-1.7695 1.4453-3.2031 3.2148-3.2305h16.215c1.7734 0.019531 3.207 1.4531 3.2266 3.2305v40.379c-0.027344 1.7734-1.457 3.2031-3.2266 3.2266h-16.215c-1.7656-0.03125-3.1875-1.457-3.2148-3.2266zm182.55 0h0.003906c-0.03125 1.7734-1.4648 3.2031-3.2383 3.2305h-16.199c-1.7734-0.027344-3.2031-1.457-3.2305-3.2305v-40.391c0.019531-1.7773 1.4531-3.2109 3.2305-3.2305h16.199c1.7773 0.019531 3.2148 1.4531 3.2383 3.2305zm-25.52-67.645c-6.1836 1.4023-11.711 4.8594-15.676 9.8086-3.9609 4.9531-6.1289 11.102-6.1406 17.445v6.168h-29.496v-69.121c17.055 2.1836 34.344 1.7031 51.254-1.4141zm114.13-203.52c0 38.301-15.215 75.031-42.293 102.11-27.078 27.086-63.809 42.301-102.11 42.309-38.301 0.003906-75.035-15.203-102.12-42.281-27.086-27.074-42.309-63.801-42.32-102.1-0.011719-38.297 15.191-75.031 42.266-102.12 27.07-27.09 63.797-42.316 102.09-42.332 38.289 0.042969 74.996 15.273 102.07 42.348 27.074 27.074 42.305 63.781 42.352 102.07zm-299.59-307.64 91.922 91.934h-91.922zm185.4 61.199 0.003906 80.066c-16.906-3.1328-34.199-3.6133-51.254-1.4297v-35.543c0.003906-3.2773-1.2891-6.4219-3.5977-8.7461l-34.379-34.367zm-740.4-78.66h530.28v121.75c0 6.8281 5.5312 12.367 12.359 12.371h121.78v28.152c-35.523 9.9609-66.812 31.266-89.098 60.664-22.289 29.398-34.352 65.277-34.352 102.17 0 36.891 12.062 72.77 34.352 102.17 22.285 29.398 53.574 50.703 89.098 60.664v74.102h-33.602v-6.1562c-0.007813-7.4141-2.957-14.52-8.1992-19.762-5.2422-5.2422-12.348-8.1875-19.758-8.1992h-16.215c-7.4102 0.011718-14.516 2.957-19.758 8.1992-5.2422 5.2422-8.1914 12.348-8.1992 19.762v6.1562h-87.77v-6.1562c-0.007812-7.4141-2.9531-14.523-8.1953-19.766-5.2422-5.2422-12.352-8.1875-19.766-8.1953h-16.199c-7.4141 0.007812-14.523 2.9531-19.766 8.1953-5.2422 5.2422-8.1875 12.352-8.1953 19.766v6.1562h-39.262c-10.527 0.015625-20.625 4.1836-28.098 11.598-7.4727 7.4141-11.719 17.477-11.816 28l-53.051-0.20313c-6.6797 0.20703-11.988 5.6836-11.988 12.367s5.3086 12.156 11.988 12.367l53.137 0.20312v56.508l-53.039-0.20312h-0.003906c-6.6797 0.20703-11.984 5.6797-11.984 12.363 0 6.6836 5.3047 12.16 11.984 12.367l53.137 0.20312v160.26h-319.81zm75.973 946.53v-53.918h243.6v53.918zm754 84h-470.4c-4.0273-0.007812-7.8867-1.6094-10.734-4.457-2.8477-2.8477-4.4531-6.7109-4.457-10.734v-308.73h500.78v308.71c-0.003907 4.0273-1.6055 7.8906-4.457 10.738-2.8477 2.8477-6.707 4.4492-10.734 4.457zm-353.29-133.5h-74.613c-3.2812-0.003906-6.4297 1.2969-8.75 3.6133-2.3203 2.3203-3.6211 5.4648-3.6211 8.7461v74.688c-0.003907 3.2812 1.2969 6.4297 3.6172 8.75 2.3203 2.3242 5.4727 3.625 8.7539 3.6211h74.676c3.2773 0 6.4219-1.3008 8.7383-3.6211 2.3203-2.3164 3.6211-5.4609 3.6211-8.7383v-74.699c0-3.2891-1.3086-6.4414-3.6406-8.7617-2.332-2.3203-5.4922-3.6133-8.7812-3.5977zm-12.371 74.676h-49.941v-49.945h49.945zm166.39-74.676h-74.672c-6.8281 0-12.363 5.5312-12.363 12.359v74.688c0 3.2773 1.3047 6.4219 3.6211 8.7383 2.3203 2.3203 5.4609 3.6211 8.7422 3.6211h74.676c3.2773 0.003906 6.4258-1.2969 8.7461-3.6172 2.3203-2.3164 3.625-5.4609 3.625-8.7422v-74.688c0-3.2812-1.3047-6.4258-3.625-8.7461-2.3203-2.3164-5.4688-3.6172-8.7461-3.6133zm-12.359 74.676h-49.941v-49.945h49.945zm166.39-74.676h-74.672c-6.8281 0-12.367 5.5312-12.371 12.359v74.688c0.003906 6.8281 5.543 12.359 12.371 12.359h74.676c6.8281 0 12.363-5.5312 12.371-12.359v-74.688c-0.007813-6.8281-5.543-12.359-12.371-12.359zm-12.371 74.676h-49.895v-49.945h49.945zm-295.68-202.26h-74.613c-6.832 0-12.371 5.5391-12.371 12.371v74.676c0 3.2812 1.3008 6.4258 3.6211 8.7461 2.3203 2.3164 5.4688 3.6172 8.75 3.6172h74.676c3.2773 0 6.4219-1.3047 8.7383-3.6211 2.3203-2.3203 3.6211-5.4609 3.6211-8.7422v-74.676c0-3.2891-1.3086-6.4414-3.6406-8.7656-2.332-2.3203-5.4883-3.6172-8.7812-3.6055zm-12.371 74.676h-49.941v-49.941h49.945zm166.39-74.676h-74.672c-6.8281 0.007813-12.363 5.543-12.363 12.371v74.676c0 3.2812 1.3047 6.4219 3.6211 8.7422 2.3203 2.3164 5.4609 3.6211 8.7422 3.6211h74.676c3.2773 0 6.4258-1.3008 8.7461-3.6172 2.3203-2.3203 3.625-5.4648 3.625-8.7461v-74.676c0-6.832-5.5391-12.371-12.371-12.371zm-12.359 74.676h-49.941v-49.941h49.945zm166.39-74.676h-74.672c-6.832 0.007813-12.367 5.543-12.371 12.371v74.676c0.003906 6.8281 5.543 12.363 12.371 12.363h74.676c6.8281 0 12.363-5.5352 12.371-12.363v-74.676c-0.007813-6.8281-5.543-12.363-12.371-12.371zm-12.371 74.676h-49.895v-49.941h49.945zm-686.27-520.73h117.97c6.8281-0.007812 12.359-5.543 12.359-12.371v-79.969l16.441-13.898c2.5742-2.0898 4.2031-5.1328 4.5156-8.4375 0.3125-3.3008-0.71484-6.5938-2.8555-9.1328-2.1367-2.5391-5.207-4.1133-8.5156-4.3672s-6.582 0.83203-9.082 3.0156l-0.5625 0.48047v-5.6055c0-6.8242-5.5352-12.359-12.363-12.359h-117.91c-6.8281 0-12.359 5.5352-12.359 12.359v117.91c0 6.8281 5.5312 12.363 12.359 12.371zm12.371-117.91h93.168v14.062l-40.152 33.816-26.184-20.941v0.003906c-2.5469-2.1719-5.8672-3.2188-9.1992-2.8984-3.332 0.31641-6.3906 1.9688-8.4844 4.582-2.0898 2.6133-3.0352 5.9648-2.6133 9.2852 0.41797 3.3203 2.1641 6.3281 4.8398 8.3398l34.117 27.289c4.6055 3.6992 11.184 3.6289 15.707-0.16797l31.98-26.941v46.801h-93.18zm155.7 87.203v0.003906c0-6.8281 5.5352-12.363 12.363-12.363l230.91 0.16797c3.3477-0.10156 6.5938 1.1523 8.9961 3.4844 2.4062 2.332 3.7617 5.5352 3.7617 8.8828s-1.3555 6.5547-3.7617 8.8828c-2.4023 2.332-5.6484 3.5898-8.9961 3.4844l-230.98-0.16797c-6.8086-0.035156-12.305-5.5664-12.301-12.371zm0-81.254v0.003906c0.007812-6.8203 5.5391-12.348 12.363-12.348l260.86 0.19141c6.6797 0.20703 11.984 5.6836 11.984 12.367 0 6.6836-5.3047 12.156-11.984 12.367l-260.92-0.19531c-6.8125-0.03125-12.312-5.5703-12.301-12.383zm-168.07 313.13h117.97c3.2773 0 6.4219-1.3008 8.7383-3.6211 2.3203-2.3164 3.6211-5.4609 3.6211-8.7383v-79.98l16.441-13.898c5.2227-4.3984 5.8867-12.199 1.4883-17.422-4.4023-5.2227-12.203-5.8906-17.426-1.4883l-0.5625 0.48047v-5.6055c0-6.8281-5.5352-12.363-12.363-12.371h-117.91c-6.8281 0.007812-12.359 5.543-12.359 12.371v117.91c0 3.2773 1.3008 6.4219 3.6211 8.7383 2.3164 2.3203 5.4609 3.6211 8.7383 3.6211zm12.371-117.91h93.168v14.074l-40.152 33.816-26.184-20.891c-2.5-2.4023-5.8984-3.6484-9.3594-3.4297-3.4648 0.22266-6.6758 1.8867-8.8516 4.5898-2.1758 2.7031-3.1172 6.1992-2.5938 9.6289 0.52344 3.4297 2.4648 6.4844 5.3477 8.4141l34.117 27.301v-0.003906c4.6094 3.6914 11.184 3.6055 15.695-0.20313l31.98-26.941v46.801h-93.168zm155.7 87.203v0.003907c0-6.8281 5.5352-12.363 12.363-12.363l310.52 0.23828v0.003906c6.6797 0.20703 11.984 5.6836 11.984 12.367 0 6.6797-5.3047 12.156-11.984 12.363l-310.59-0.23828c-6.8086-0.027343-12.312-5.5625-12.301-12.371zm0-81.238c0-6.8242 5.5352-12.359 12.363-12.359l247.2 0.19141c3.3438-0.10547 6.5898 1.1523 8.9961 3.4844 2.4023 2.3281 3.7617 5.5352 3.7617 8.8828s-1.3594 6.5508-3.7617 8.8828c-2.4062 2.332-5.6523 3.5859-8.9961 3.4844l-247.2-0.19141v-0.003906c-3.2812 0.003906-6.4297-1.2969-8.75-3.6211-2.3164-2.3203-3.6172-5.4688-3.6133-8.75zm-168.07 313.13h117.97c6.8281-0.007813 12.359-5.543 12.359-12.371v-79.969l16.441-13.895c2.5742-2.0938 4.2031-5.1367 4.5156-8.4375 0.3125-3.3047-0.71484-6.5977-2.8555-9.1367-2.1367-2.5391-5.207-4.1133-8.5156-4.3672s-6.582 0.83203-9.082 3.0156l-0.5625 0.48047v-5.6055c0-6.8242-5.5352-12.359-12.363-12.359h-117.91c-6.8281 0-12.359 5.5352-12.359 12.359v117.91c0 6.8281 5.5312 12.363 12.359 12.371zm12.371-117.91h93.168v14.062l-40.152 33.816-26.184-20.938c-2.5469-2.1719-5.8672-3.2188-9.1992-2.8984-3.332 0.31641-6.3906 1.9688-8.4844 4.582-2.0898 2.6133-3.0352 5.9648-2.6133 9.2852 0.41797 3.3203 2.1641 6.3281 4.8398 8.3398l34.117 27.289c4.6094 3.6875 11.18 3.6055 15.695-0.19141l31.98-26.941v46.801h-93.168zm577.57-370.5c0.003906 1.1641 0.066406 2.3242 0.19141 3.4805-13.23 4.6875-24.754 13.23-33.078 24.531-8.3242 11.305-13.066 24.84-13.613 38.867v47.566c0.023437 0.44531-0.14063 0.87891-0.44531 1.1992l-8.3281 12.18c-3.1289 4.4414-4.8047 9.7383-4.8047 15.168 0 5.4336 1.6758 10.73 4.8047 15.168 6.168 8.7539 16.309 13.844 27.012 13.562h18.793c2.9219 13.34 11.797 24.609 24.086 30.57 12.289 5.9609 26.633 5.9609 38.922 0 12.289-5.9609 21.164-17.23 24.086-30.57h18.781c10.707 0.28516 20.844-4.8047 27.012-13.562 3.1289-4.4375 4.8047-9.7344 4.8047-15.168 0-5.4297-1.6758-10.727-4.8047-15.168l-8.3281-12.18c-0.29688-0.32422-0.45312-0.75781-0.42969-1.1992v-47.566c-0.55078-14.027-5.293-27.566-13.621-38.871-8.3242-11.301-19.852-19.844-33.086-24.527 0.12891-1.1523 0.19922-2.3164 0.20703-3.4805 0-12.172-6.4961-23.426-17.043-29.512-10.543-6.0898-23.535-6.0898-34.078 0-10.543 6.0859-17.039 17.34-17.039 29.512zm34.078 182.02v0.003906c-3.5547-0.003906-7.0469-0.96094-10.105-2.7695-3.0625-1.8125-5.582-4.4102-7.293-7.5273h34.801c-1.7148 3.1172-4.2344 5.7148-7.293 7.5273-3.0625 1.8086-6.5508 2.7656-10.109 2.7695zm55.848-115.2v47.57c-0.019531 5.4336 1.6602 10.734 4.8008 15.168l8.3984 12.18c0.33203 0.3125 0.51562 0.74609 0.51562 1.1992s-0.18359 0.88672-0.51562 1.1992c-1.6289 1.9336-4.0859 2.9727-6.6094 2.7969h-124.78c-2.5234 0.17969-4.9805-0.86719-6.6016-2.8086-0.33203-0.30859-0.51953-0.74609-0.51953-1.1992s0.1875-0.89062 0.51953-1.1992l8.3281-12.18c3.1445-4.4336 4.8203-9.7383 4.8008-15.168v-47.496c0-24.898 25.055-45.168 55.848-45.168s55.812 20.266 55.812 45.168zm-46.906-69.457c-2.9414-0.28906-5.9141-0.44531-8.9414-0.44531-3.0234 0-6 0.15625-8.9414 0.44531v0.003906c1.1289-4.0039 4.7812-6.7695 8.9414-6.7695 4.1602 0 7.8125 2.7656 8.9414 6.7695z"/> </svg> PREVENTIVE MAINTENANCE </span> <div class="arrow-down"> <svg width="1200pt" height="1200pt" version="1.1" viewBox="0 0 1200 1200" xmlns="http://www.w3.org/2000/svg"> <path d="m183.14 421.12 357.74 357.74-0.023438 0.023437 59.113 59.113 0.023438-0.011719 0.023438 0.011719 59.113-59.113-0.011719-0.023437 357.73-357.74-59.113-59.113-357.74 357.74-357.74-357.74z" /> </svg> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </article> </main> </div> </div>  </div> <div data-elementor-type="footer" data-elementor-id="232" class="elementor elementor-232 elementor-location-footer" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-a9ff374 elementor-section-full_width footer-clients-list elementor-section-height-default elementor-section-height-default" data-id="a9ff374" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ca00c3" data-id="4ca00c3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-dbae93c elementor-widget elementor-widget-shortcode" data-id="dbae93c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="clients-slider"> <div> <a target="_blank" href="https://www.yettel.bg/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/yettel.png" alt="Yettel"> </div> </a> </div> <div> <a target="_blank" href="https://www.alpha.gr/en"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/alphabank.png" alt="Alpha Bank"> </div> </a> </div> <div> <a target="_blank" href="https://www.vodafone.gr/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/vodafone.png" alt="Vodafone"> </div> </a> </div> <div> <a target="_blank" href="https://www.vivacom.bg/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/vivacom.png" alt="Vivacom"> </div> </a> </div> <div> <a target="_blank" href="https://united.group/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/united-group.png" alt="United Group"> </div> </a> </div> <div> <a target="_blank" href="https://www.telenor.com/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/telenor.png" alt="Telenor"> </div> </a> </div> <div> <a target="_blank" href="https://www.protergia.gr/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/protergia.png" alt="Protergia"> </div> </a> </div> <div> <a target="_blank" href="https://www.otpbanka.rs/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/otp-bank.png" alt="Optbanka"> </div> </a> </div> <div> <a target="_blank" href="https://nova.gr/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/nova.png" alt="Nova"> </div> </a> </div> <div> <a target="_blank" href="https://www.nexi.gr/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/nexi-1.png" alt="Nexi"> </div> </a> </div> <div> <a target="_blank" href="https://www.nbg.com.cy/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/ethniki-trapeza-kiprou.png" alt="Nbg Cyprus"> </div> </a> </div> <div> <a target="_blank" href="https://www.heron.gr/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/hron.png" alt="Ηρων"> </div> </a> </div> <div> <a target="_blank" href="https://www.idealholdings.gr/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/ideal-holdings.png" alt="Ideal"> </div> </a> </div> <div> <a target="_blank" href="https://www.herrco.gr/en/about-us/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/hellenic-recovery.png" alt="Hrrc"> </div> </a> </div> <div> <a target="_blank" href="https://www.fysikoaerioellados.gr/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/fisiko-aerio.png" alt="Φυσικο αεριο"> </div> </a> </div> <div> <a target="_blank" href="https://www.eurolife.gr/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/eurolife.png" alt="Eurolife"> </div> </a> </div> <div> <a target="_blank" href="https://www.eurobank.gr/en/group"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/eurobank.png" alt="Eurobank"> </div> </a> </div> <div> <a target="_blank" href="https://www.eurobank-direktna.rs/mali-biznis/program-za-nabavku-opreme-2022/home.1693.html"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/direktna-banka.png" alt="Eurobank directa"> </div> </a> </div> <div> <a target="_blank" href="https://www.et.gr/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/ethniko-tipografio.png" alt="Εθνικο τυπογραφείο"> </div> </a> </div> <div> <a target="_blank" href="https://www.cyta.com.cy/personal/en"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/cyta.png" alt="Cyta"> </div> </a> </div> <div> <a target="_blank" href="https://www.ubb.bg/en"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/bulgarian-bank-1.png" alt="United Bulgarian Bank"> </div> </a> </div> <div> <a target="_blank" href="https://www.bankofcyprus.com/en-gb/Personal/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/10/bank-of-cyprus.png" alt="Bank of Cyprus"> </div> </a> </div> <div> <a target="_blank" href="https://www.eximbank.ro/en/"> <div class="client-box"> <img src="https://www.i-docs.com/wp-content/uploads/2023/09/Exim-Banca-Romaneasca-scaled-removebg-e1702366630970.png" alt="Banca Romaneasca"> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-44048a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="44048a6" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3666ee0" data-id="3666ee0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bdf1bac elementor-widget elementor-widget-image" data-id="bdf1bac" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="1024" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/08/logo.svg" class="attachment-large size-large wp-image-93" alt="" /> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1213a32 footer-cert-logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1213a32" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="make-column-clickable-elementor elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d98f9dc" style="cursor: pointer;" data-column-clickable="https://www.i-docs.com/company/certifications/" data-column-clickable-blank="_self" data-id="d98f9dc" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-872075d elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="872075d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="871" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-871x1024.png" class="attachment-large size-large wp-image-1796" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-871x1024.png 871w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-255x300.png 255w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-768x903.png 768w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo.png 1223w" sizes="(max-width: 871px) 100vw, 871px" /> </div> </div> <div class="elementor-element elementor-element-5c95a40 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="5c95a40" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="871" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-871x1024.jpg" class="attachment-large size-large wp-image-3084" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-871x1024.jpg 871w, https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-255x300.jpg 255w, https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-768x903.jpg 768w, https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-1306x1536.jpg 1306w, https://www.i-docs.com/wp-content/uploads/2023/12/ISO-22301-English-1-1742x2048.jpg 1742w" sizes="(max-width: 871px) 100vw, 871px" /> </div> </div> <div class="elementor-element elementor-element-13fbaf9 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="13fbaf9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="871" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-871x1024.jpg" class="attachment-large size-large wp-image-1818" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-871x1024.jpg 871w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-255x300.jpg 255w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-768x903.jpg 768w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-1306x1536.jpg 1306w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO-37001-English-1742x2048.jpg 1742w" sizes="(max-width: 871px) 100vw, 871px" /> </div> </div> <div class="elementor-element elementor-element-21deeca elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="21deeca" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="360" height="451" src="https://www.i-docs.com/wp-content/uploads/2024/11/ISO-9001-ENG_blue_low.png" class="attachment-large size-large wp-image-3428" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2024/11/ISO-9001-ENG_blue_low.png 360w, https://www.i-docs.com/wp-content/uploads/2024/11/ISO-9001-ENG_blue_low-239x300.png 239w" sizes="(max-width: 360px) 100vw, 360px" /> </div> </div> <div class="elementor-element elementor-element-7631aa2 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="7631aa2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="867" height="1024" src="https://www.i-docs.com/wp-content/uploads/2024/11/ISO-14001-ENG-867x1024.png" class="attachment-large size-large wp-image-3445" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2024/11/ISO-14001-ENG-867x1024.png 867w, https://www.i-docs.com/wp-content/uploads/2024/11/ISO-14001-ENG-254x300.png 254w, https://www.i-docs.com/wp-content/uploads/2024/11/ISO-14001-ENG-768x907.png 768w, https://www.i-docs.com/wp-content/uploads/2024/11/ISO-14001-ENG.png 1266w" sizes="(max-width: 867px) 100vw, 867px" /> </div> </div> <div class="elementor-element elementor-element-ec40de6 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="ec40de6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="841" height="841" src="https://www.i-docs.com/wp-content/uploads/2023/08/IQNET-RCMark_NegRGB.png" class="attachment-large size-large wp-image-2797" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2023/08/IQNET-RCMark_NegRGB.png 841w, https://www.i-docs.com/wp-content/uploads/2023/08/IQNET-RCMark_NegRGB-300x300.png 300w, https://www.i-docs.com/wp-content/uploads/2023/08/IQNET-RCMark_NegRGB-150x150.png 150w, https://www.i-docs.com/wp-content/uploads/2023/08/IQNET-RCMark_NegRGB-768x768.png 768w" sizes="(max-width: 841px) 100vw, 841px" /> </div> </div> </div> </div> </div> </section> </div> </div> <div class="elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-673c390" data-id="673c390" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d55439 elementor-widget elementor-widget-heading" data-id="6d55439" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">EXPLORE</h3> </div> </div> <div class="elementor-element elementor-element-7a59b0d elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="7a59b0d" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-7a59b0d" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-243"><a href="https://www.i-docs.com/solutions/" class="elementor-item menu-link">Our Solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-242"><a href="https://www.i-docs.com/services/" class="elementor-item menu-link">Our Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-240"><a href="https://www.i-docs.com/industries/" class="elementor-item menu-link">Industries</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-239"><a href="https://www.i-docs.com/company/" class="elementor-item menu-link">Company</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-7a59b0d" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-243"><a href="https://www.i-docs.com/solutions/" class="elementor-item menu-link" tabindex="-1">Our Solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-242"><a href="https://www.i-docs.com/services/" class="elementor-item menu-link" tabindex="-1">Our Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-240"><a href="https://www.i-docs.com/industries/" class="elementor-item menu-link" tabindex="-1">Industries</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-239"><a href="https://www.i-docs.com/company/" class="elementor-item menu-link" tabindex="-1">Company</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-aae5c9e" data-id="aae5c9e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1fe2184 elementor-widget elementor-widget-heading" data-id="1fe2184" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">USEFUL LINKS </h3> </div> </div> <div class="elementor-element elementor-element-a3a288e elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="a3a288e" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-a3a288e" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2190"><a href="https://www.i-docs.com/subscribe-to-our-newsletter/" class="elementor-item menu-link">Subscribe to our Newsletter</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-248"><a href="https://www.i-docs.com/privacy-policy/" class="elementor-item menu-link">Privacy Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-249"><a href="https://www.i-docs.com/information-security-policy/" class="elementor-item menu-link">Information Security Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3131"><a href="https://www.i-docs.com/cookies-policy/" class="elementor-item menu-link">Cookies Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3214"><a href="https://www.i-docs.com/whistleblowing-policy/" class="elementor-item menu-link">Whistleblowing Policy</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-a3a288e" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2190"><a href="https://www.i-docs.com/subscribe-to-our-newsletter/" class="elementor-item menu-link" tabindex="-1">Subscribe to our Newsletter</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-248"><a href="https://www.i-docs.com/privacy-policy/" class="elementor-item menu-link" tabindex="-1">Privacy Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-249"><a href="https://www.i-docs.com/information-security-policy/" class="elementor-item menu-link" tabindex="-1">Information Security Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3131"><a href="https://www.i-docs.com/cookies-policy/" class="elementor-item menu-link" tabindex="-1">Cookies Policy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3214"><a href="https://www.i-docs.com/whistleblowing-policy/" class="elementor-item menu-link" tabindex="-1">Whistleblowing Policy</a></li> </ul> </nav> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-4c38380" data-id="4c38380" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4539a72 elementor-widget elementor-widget-heading" data-id="4539a72" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default">GET IN TOUCH </h3> </div> </div> <div class="elementor-element elementor-element-ca35cee elementor-widget elementor-widget-text-editor" data-id="ca35cee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #ffffff;"><b>Greece:</b></span><br />25 Kreontos Str.<br />10442 Athens<br />T : +30 210 51 93 999</p><p><span lang="EL"><b>Ε</b></span><b>mail</b><b> </b><b>us</b><b><span lang="EL">:</span></b><span lang="EL"> </span><span style="color: #ffffff;"><a style="color: #ffffff;" href="mailto:info@i-docs.com" target="_blank" rel="noopener">info<span lang="EL">@</span>i<span lang="EL">–</span>docs<span lang="EL">.</span>com</a></span></p> </div> </div> <div class="elementor-element elementor-element-0594d3b e-grid-align-left e-grid-align-tablet-left elementor-widget-tablet__width-inherit elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons" data-id="0594d3b" data-element_type="widget" data-widget_type="social-icons.default"> <div class="elementor-widget-container"> <div class="elementor-social-icons-wrapper elementor-grid"> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-c8d4c71" href="https://www.facebook.com/IDOCSCCM" target="_blank"> <span class="elementor-screen-only">Facebook</span> <i class="fab fa-facebook"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-eb5fd05" href="https://www.linkedin.com/company/i-docs/mycompany/verification/" target="_blank"> <span class="elementor-screen-only">Linkedin</span> <i class="fab fa-linkedin"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-9b64517" href="https://www.instagram.com/idocsccm/" target="_blank"> <span class="elementor-screen-only">Instagram</span> <i class="fab fa-instagram"></i> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-9be5ab5" href="https://www.youtube.com/@i-DOCS-CCM" target="_blank"> <span class="elementor-screen-only">Youtube</span> <i class="fab fa-youtube"></i> </a> </span> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6262b73 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6262b73" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eaeb1f8" data-id="eaeb1f8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-83629c0 elementor-widget elementor-widget-heading" data-id="83629c0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">© i-DOCS. All rights reserved.</div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f2216ba" data-id="f2216ba" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a2da6de elementor-widget elementor-widget-heading" data-id="a2da6de" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default"><a href="https://9amlabs.com" target="_blank">website by <b>9AM</b></a></div> </div> </div> </div> </div> </div> </section> </div> </div> <div id="ast-scroll-top" tabindex="0" class="ast-scroll-top-icon ast-scroll-to-top-right" data-on-devices="both"> <span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" width="26px" height="16.043px" viewBox="57 35.171 26 16.043" enable-background="new 57 35.171 26 16.043" xml:space="preserve"> <path d="M57.5,38.193l12.5,12.5l12.5-12.5l-2.5-2.5l-10,10l-10-10L57.5,38.193z"/> </svg></span> <span class="screen-reader-text">Scroll to Top</span> </div> <script type='text/javascript'> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <link rel='stylesheet' id='e-sticky-css' href='https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/css/modules/sticky.min.css?ver=3.25.2' media='all' /> <script id="astra-theme-js-js-extra"> var astra = {"break_point":"921","isRtl":"","is_scroll_to_id":"1","is_scroll_to_top":"1","is_header_footer_builder_active":"1"}; </script> <script src="https://www.i-docs.com/wp-content/themes/astra/assets/js/minified/frontend.min.js?ver=4.6.3" id="astra-theme-js-js"></script> <script id="rocket-browser-checker-js-after"> "use strict";var _createClass=function(){function defineProperties(target,props){for(var i=0;i<props.length;i++){var descriptor=props[i];descriptor.enumerable=descriptor.enumerable||!1,descriptor.configurable=!0,"value"in descriptor&&(descriptor.writable=!0),Object.defineProperty(target,descriptor.key,descriptor)}}return function(Constructor,protoProps,staticProps){return protoProps&&defineProperties(Constructor.prototype,protoProps),staticProps&&defineProperties(Constructor,staticProps),Constructor}}();function _classCallCheck(instance,Constructor){if(!(instance instanceof Constructor))throw new TypeError("Cannot call a class as a function")}var RocketBrowserCompatibilityChecker=function(){function RocketBrowserCompatibilityChecker(options){_classCallCheck(this,RocketBrowserCompatibilityChecker),this.passiveSupported=!1,this._checkPassiveOption(this),this.options=!!this.passiveSupported&&options}return _createClass(RocketBrowserCompatibilityChecker,[{key:"_checkPassiveOption",value:function(self){try{var options={get passive(){return!(self.passiveSupported=!0)}};window.addEventListener("test",null,options),window.removeEventListener("test",null,options)}catch(err){self.passiveSupported=!1}}},{key:"initRequestIdleCallback",value:function(){!1 in window&&(window.requestIdleCallback=function(cb){var start=Date.now();return setTimeout(function(){cb({didTimeout:!1,timeRemaining:function(){return Math.max(0,50-(Date.now()-start))}})},1)}),!1 in window&&(window.cancelIdleCallback=function(id){return clearTimeout(id)})}},{key:"isDataSaverModeOn",value:function(){return"connection"in navigator&&!0===navigator.connection.saveData}},{key:"supportsLinkPrefetch",value:function(){var elem=document.createElement("link");return elem.relList&&elem.relList.supports&&elem.relList.supports("prefetch")&&window.IntersectionObserver&&"isIntersecting"in IntersectionObserverEntry.prototype}},{key:"isSlowConnection",value:function(){return"connection"in navigator&&"effectiveType"in navigator.connection&&("2g"===navigator.connection.effectiveType||"slow-2g"===navigator.connection.effectiveType)}}]),RocketBrowserCompatibilityChecker}(); </script> <script id="rocket-preload-links-js-extra"> var RocketPreloadLinksConfig = {"excludeUris":"\/(?:.+\/)?feed(?:\/(?:.+\/?)?)?$|\/(?:.+\/)?embed\/|\/(index.php\/)?(.*)wp-json(\/.*|$)|\/refer\/|\/go\/|\/recommend\/|\/recommends\/","usesTrailingSlash":"1","imageExt":"jpg|jpeg|gif|png|tiff|bmp|webp|avif|pdf|doc|docx|xls|xlsx|php","fileExt":"jpg|jpeg|gif|png|tiff|bmp|webp|avif|pdf|doc|docx|xls|xlsx|php|html|htm","siteUrl":"https:\/\/www.i-docs.com","onHoverDelay":"100","rateThrottle":"3"}; </script> <script id="rocket-preload-links-js-after"> (function() { "use strict";var r="function"==typeof Symbol&&"symbol"==typeof Symbol.iterator?function(e){return typeof e}:function(e){return e&&"function"==typeof Symbol&&e.constructor===Symbol&&e!==Symbol.prototype?"symbol":typeof e},e=function(){function i(e,t){for(var n=0;n<t.length;n++){var i=t[n];i.enumerable=i.enumerable||!1,i.configurable=!0,"value"in i&&(i.writable=!0),Object.defineProperty(e,i.key,i)}}return function(e,t,n){return t&&i(e.prototype,t),n&&i(e,n),e}}();function i(e,t){if(!(e instanceof t))throw new TypeError("Cannot call a class as a function")}var t=function(){function n(e,t){i(this,n),this.browser=e,this.config=t,this.options=this.browser.options,this.prefetched=new Set,this.eventTime=null,this.threshold=1111,this.numOnHover=0}return e(n,[{key:"init",value:function(){!this.browser.supportsLinkPrefetch()||this.browser.isDataSaverModeOn()||this.browser.isSlowConnection()||(this.regex={excludeUris:RegExp(this.config.excludeUris,"i"),images:RegExp(".("+this.config.imageExt+")$","i"),fileExt:RegExp(".("+this.config.fileExt+")$","i")},this._initListeners(this))}},{key:"_initListeners",value:function(e){-1<this.config.onHoverDelay&&document.addEventListener("mouseover",e.listener.bind(e),e.listenerOptions),document.addEventListener("mousedown",e.listener.bind(e),e.listenerOptions),document.addEventListener("touchstart",e.listener.bind(e),e.listenerOptions)}},{key:"listener",value:function(e){var t=e.target.closest("a"),n=this._prepareUrl(t);if(null!==n)switch(e.type){case"mousedown":case"touchstart":this._addPrefetchLink(n);break;case"mouseover":this._earlyPrefetch(t,n,"mouseout")}}},{key:"_earlyPrefetch",value:function(t,e,n){var i=this,r=setTimeout(function(){if(r=null,0===i.numOnHover)setTimeout(function(){return i.numOnHover=0},1e3);else if(i.numOnHover>i.config.rateThrottle)return;i.numOnHover++,i._addPrefetchLink(e)},this.config.onHoverDelay);t.addEventListener(n,function e(){t.removeEventListener(n,e,{passive:!0}),null!==r&&(clearTimeout(r),r=null)},{passive:!0})}},{key:"_addPrefetchLink",value:function(i){return this.prefetched.add(i.href),new Promise(function(e,t){var n=document.createElement("link");n.rel="prefetch",n.href=i.href,n.onload=e,n.onerror=t,document.head.appendChild(n)}).catch(function(){})}},{key:"_prepareUrl",value:function(e){if(null===e||"object"!==(void 0===e?"undefined":r(e))||!1 in e||-1===["http:","https:"].indexOf(e.protocol))return null;var t=e.href.substring(0,this.config.siteUrl.length),n=this._getPathname(e.href,t),i={original:e.href,protocol:e.protocol,origin:t,pathname:n,href:t+n};return this._isLinkOk(i)?i:null}},{key:"_getPathname",value:function(e,t){var n=t?e.substring(this.config.siteUrl.length):e;return n.startsWith("/")||(n="/"+n),this._shouldAddTrailingSlash(n)?n+"/":n}},{key:"_shouldAddTrailingSlash",value:function(e){return this.config.usesTrailingSlash&&!e.endsWith("/")&&!this.regex.fileExt.test(e)}},{key:"_isLinkOk",value:function(e){return null!==e&&"object"===(void 0===e?"undefined":r(e))&&(!this.prefetched.has(e.href)&&e.origin===this.config.siteUrl&&-1===e.href.indexOf("?")&&-1===e.href.indexOf("#")&&!this.regex.excludeUris.test(e.href)&&!this.regex.images.test(e.href))}}],[{key:"run",value:function(){"undefined"!=typeof RocketPreloadLinksConfig&&new n(new RocketBrowserCompatibilityChecker({capture:!0,passive:!0}),RocketPreloadLinksConfig).init()}}]),n}();t.run(); }()); </script> <script src="https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/lib/sticky/jquery.sticky.min.js?ver=3.25.2" id="e-sticky-js"></script> <script src="https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/lib/smartmenus/jquery.smartmenus.min.js?ver=1.2.1" id="smartmenus-js"></script> <script id="pojo-a11y-js-extra"> var PojoA11yOptions = {"focusable":"","remove_link_target":"","add_role_links":"","enable_save":"","save_expiration":""}; </script> <script src="https://www.i-docs.com/wp-content/plugins/pojo-accessibility/assets/js/app.min.js?ver=1.0.0" id="pojo-a11y-js"></script> <script data-minify="1" src="https://www.i-docs.com/wp-content/cache/min/1/wp-content/plugins/make-column-clickable-elementor/assets/js/make-column-clickable.js?ver=1737103690" id="make-column-clickable-elementor-js"></script> <script src="https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/js/webpack-pro.runtime.min.js?ver=3.25.2" id="elementor-pro-webpack-runtime-js"></script> <script src="https://www.i-docs.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.25.4" id="elementor-webpack-runtime-js"></script> <script src="https://www.i-docs.com/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.25.4" id="elementor-frontend-modules-js"></script> <script src="https://www.i-docs.com/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script src="https://www.i-docs.com/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script id="elementor-pro-frontend-js-before"> var ElementorProFrontendConfig = {"ajaxurl":"https:\/\/www.i-docs.com\/wp-admin\/admin-ajax.php","nonce":"5386a07f53","urls":{"assets":"https:\/\/www.i-docs.com\/wp-content\/plugins\/elementor-pro\/assets\/","rest":"https:\/\/www.i-docs.com\/wp-json\/"},"settings":{"lazy_load_background_images":true},"popup":{"hasPopUps":false},"shareButtonsNetworks":{"facebook":{"title":"Facebook","has_counter":true},"twitter":{"title":"Twitter"},"linkedin":{"title":"LinkedIn","has_counter":true},"pinterest":{"title":"Pinterest","has_counter":true},"reddit":{"title":"Reddit","has_counter":true},"vk":{"title":"VK","has_counter":true},"odnoklassniki":{"title":"OK","has_counter":true},"tumblr":{"title":"Tumblr"},"digg":{"title":"Digg"},"skype":{"title":"Skype"},"stumbleupon":{"title":"StumbleUpon","has_counter":true},"mix":{"title":"Mix"},"telegram":{"title":"Telegram"},"pocket":{"title":"Pocket","has_counter":true},"xing":{"title":"XING","has_counter":true},"whatsapp":{"title":"WhatsApp"},"email":{"title":"Email"},"print":{"title":"Print"},"x-twitter":{"title":"X"},"threads":{"title":"Threads"}},"facebook_sdk":{"lang":"en_US","app_id":""},"lottie":{"defaultAnimationUrl":"https:\/\/www.i-docs.com\/wp-content\/plugins\/elementor-pro\/modules\/lottie\/assets\/animations\/default.json"}}; </script> <script src="https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.25.2" id="elementor-pro-frontend-js"></script> <script src="https://www.i-docs.com/wp-includes/js/jquery/ui/core.min.js?ver=1.13.3" id="jquery-ui-core-js"></script> <script id="elementor-frontend-js-before"> var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false,"isScriptDebug":false},"i18n":{"shareOnFacebook":"Share on Facebook","shareOnTwitter":"Share on Twitter","pinIt":"Pin it","download":"Download","downloadImage":"Download image","fullscreen":"Fullscreen","zoom":"Zoom","share":"Share","playVideo":"Play Video","previous":"Previous","next":"Next","close":"Close","a11yCarouselWrapperAriaLabel":"Carousel | Horizontal scrolling: Arrow Left & Right","a11yCarouselPrevSlideMessage":"Previous slide","a11yCarouselNextSlideMessage":"Next slide","a11yCarouselFirstSlideMessage":"This is the first slide","a11yCarouselLastSlideMessage":"This is the last slide","a11yCarouselPaginationBulletMessage":"Go to slide"},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"responsive":{"breakpoints":{"mobile":{"label":"Mobile Portrait","value":767,"default_value":767,"direction":"max","is_enabled":true},"mobile_extra":{"label":"Mobile Landscape","value":880,"default_value":880,"direction":"max","is_enabled":false},"tablet":{"label":"Tablet Portrait","value":1024,"default_value":1024,"direction":"max","is_enabled":true},"tablet_extra":{"label":"Tablet Landscape","value":1200,"default_value":1200,"direction":"max","is_enabled":false},"laptop":{"label":"Laptop","value":1366,"default_value":1366,"direction":"max","is_enabled":false},"widescreen":{"label":"Widescreen","value":2400,"default_value":2400,"direction":"min","is_enabled":false}},"hasCustomBreakpoints":false},"version":"3.25.4","is_static":false,"experimentalFeatures":{"additional_custom_breakpoints":true,"e_swiper_latest":true,"e_nested_atomic_repeaters":true,"e_optimized_control_loading":true,"e_onboarding":true,"e_css_smooth_scroll":true,"theme_builder_v2":true,"home_screen":true,"landing-pages":true,"nested-elements":true,"editor_v2":true,"link-in-bio":true,"floating-buttons":true},"urls":{"assets":"https:\/\/www.i-docs.com\/wp-content\/plugins\/elementor\/assets\/","ajaxurl":"https:\/\/www.i-docs.com\/wp-admin\/admin-ajax.php","uploadUrl":"https:\/\/www.i-docs.com\/wp-content\/uploads"},"nonces":{"floatingButtonsClickTracking":"d7a580551e"},"swiperClass":"swiper","settings":{"page":[],"editorPreferences":[]},"kit":{"body_background_background":"classic","active_breakpoints":["viewport_mobile","viewport_tablet"],"global_image_lightbox":"yes","lightbox_enable_counter":"yes","lightbox_enable_fullscreen":"yes","lightbox_enable_zoom":"yes","lightbox_enable_share":"yes","lightbox_title_src":"title","lightbox_description_src":"description"},"post":{"id":38,"title":"Customer%20Support%20-%20i-DOCS","excerpt":"","featuredImage":false}}; </script> <script src="https://www.i-docs.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.25.4" id="elementor-frontend-js"></script> <script src="https://www.i-docs.com/wp-content/plugins/elementor-pro/assets/js/elements-handlers.min.js?ver=3.25.2" id="pro-elements-handlers-js"></script> <script> /(trident|msie)/i.test(navigator.userAgent)&&document.getElementById&&window.addEventListener&&window.addEventListener("hashchange",function(){var t,e=location.hash.substring(1);/^[A-z0-9_-]+$/.test(e)&&(t=document.getElementById(e))&&(/^(?:a|select|input|button|textarea)$/i.test(t.tagName)||(t.tabIndex=-1),t.focus())},!1); </script> <a id="pojo-a11y-skip-content" class="pojo-skip-link pojo-skip-content" tabindex="1" accesskey="s" href="#content">Skip to content</a> <nav id="pojo-a11y-toolbar" class="pojo-a11y-toolbar-right pojo-a11y-" role="navigation"> <div class="pojo-a11y-toolbar-toggle"> <a class="pojo-a11y-toolbar-link pojo-a11y-toolbar-toggle-link" href="javascript:void(0);" title="Accessibility Tools" role="button"> <span class="pojo-sr-only sr-only">Open toolbar</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100" fill="currentColor" width="1em"> <title>Accessibility Tools</title> <path d="M50 .8c5.7 0 10.4 4.7 10.4 10.4S55.7 21.6 50 21.6s-10.4-4.7-10.4-10.4S44.3.8 50 .8zM92.2 32l-21.9 2.3c-2.6.3-4.6 2.5-4.6 5.2V94c0 2.9-2.3 5.2-5.2 5.2H60c-2.7 0-4.9-2.1-5.2-4.7l-2.2-24.7c-.1-1.5-1.4-2.5-2.8-2.4-1.3.1-2.2 1.1-2.4 2.4l-2.2 24.7c-.2 2.7-2.5 4.7-5.2 4.7h-.5c-2.9 0-5.2-2.3-5.2-5.2V39.4c0-2.7-2-4.9-4.6-5.2L7.8 32c-2.6-.3-4.6-2.5-4.6-5.2v-.5c0-2.6 2.1-4.7 4.7-4.7h.5c19.3 1.8 33.2 2.8 41.7 2.8s22.4-.9 41.7-2.8c2.6-.2 4.9 1.6 5.2 4.3v1c-.1 2.6-2.1 4.8-4.8 5.1z"/> </svg> </a> </div> <div class="pojo-a11y-toolbar-overlay"> <div class="pojo-a11y-toolbar-inner"> <p class="pojo-a11y-toolbar-title">Accessibility Tools</p> <ul class="pojo-a11y-toolbar-items pojo-a11y-tools"> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-resize-font pojo-a11y-btn-resize-plus" data-action="resize-plus" data-action-group="resize" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Increase Text</title><path fill="currentColor" d="M256 200v16c0 4.25-3.75 8-8 8h-56v56c0 4.25-3.75 8-8 8h-16c-4.25 0-8-3.75-8-8v-56h-56c-4.25 0-8-3.75-8-8v-16c0-4.25 3.75-8 8-8h56v-56c0-4.25 3.75-8 8-8h16c4.25 0 8 3.75 8 8v56h56c4.25 0 8 3.75 8 8zM288 208c0-61.75-50.25-112-112-112s-112 50.25-112 112 50.25 112 112 112 112-50.25 112-112zM416 416c0 17.75-14.25 32-32 32-8.5 0-16.75-3.5-22.5-9.5l-85.75-85.5c-29.25 20.25-64.25 31-99.75 31-97.25 0-176-78.75-176-176s78.75-176 176-176 176 78.75 176 176c0 35.5-10.75 70.5-31 99.75l85.75 85.75c5.75 5.75 9.25 14 9.25 22.5z"></path></svg></span><span class="pojo-a11y-toolbar-text">Increase Text</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-resize-font pojo-a11y-btn-resize-minus" data-action="resize-minus" data-action-group="resize" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Decrease Text</title><path fill="currentColor" d="M256 200v16c0 4.25-3.75 8-8 8h-144c-4.25 0-8-3.75-8-8v-16c0-4.25 3.75-8 8-8h144c4.25 0 8 3.75 8 8zM288 208c0-61.75-50.25-112-112-112s-112 50.25-112 112 50.25 112 112 112 112-50.25 112-112zM416 416c0 17.75-14.25 32-32 32-8.5 0-16.75-3.5-22.5-9.5l-85.75-85.5c-29.25 20.25-64.25 31-99.75 31-97.25 0-176-78.75-176-176s78.75-176 176-176 176 78.75 176 176c0 35.5-10.75 70.5-31 99.75l85.75 85.75c5.75 5.75 9.25 14 9.25 22.5z"></path></svg></span><span class="pojo-a11y-toolbar-text">Decrease Text</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-grayscale" data-action="grayscale" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Grayscale</title><path fill="currentColor" d="M15.75 384h-15.75v-352h15.75v352zM31.5 383.75h-8v-351.75h8v351.75zM55 383.75h-7.75v-351.75h7.75v351.75zM94.25 383.75h-7.75v-351.75h7.75v351.75zM133.5 383.75h-15.5v-351.75h15.5v351.75zM165 383.75h-7.75v-351.75h7.75v351.75zM180.75 383.75h-7.75v-351.75h7.75v351.75zM196.5 383.75h-7.75v-351.75h7.75v351.75zM235.75 383.75h-15.75v-351.75h15.75v351.75zM275 383.75h-15.75v-351.75h15.75v351.75zM306.5 383.75h-15.75v-351.75h15.75v351.75zM338 383.75h-15.75v-351.75h15.75v351.75zM361.5 383.75h-15.75v-351.75h15.75v351.75zM408.75 383.75h-23.5v-351.75h23.5v351.75zM424.5 383.75h-8v-351.75h8v351.75zM448 384h-15.75v-352h15.75v352z"></path></svg></span><span class="pojo-a11y-toolbar-text">Grayscale</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-high-contrast" data-action="high-contrast" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>High Contrast</title><path fill="currentColor" d="M192 360v-272c-75 0-136 61-136 136s61 136 136 136zM384 224c0 106-86 192-192 192s-192-86-192-192 86-192 192-192 192 86 192 192z"></path></svg></span><span class="pojo-a11y-toolbar-text">High Contrast</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-negative-contrast" data-action="negative-contrast" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Negative Contrast</title><path fill="currentColor" d="M416 240c-23.75-36.75-56.25-68.25-95.25-88.25 10 17 15.25 36.5 15.25 56.25 0 61.75-50.25 112-112 112s-112-50.25-112-112c0-19.75 5.25-39.25 15.25-56.25-39 20-71.5 51.5-95.25 88.25 42.75 66 111.75 112 192 112s149.25-46 192-112zM236 144c0-6.5-5.5-12-12-12-41.75 0-76 34.25-76 76 0 6.5 5.5 12 12 12s12-5.5 12-12c0-28.5 23.5-52 52-52 6.5 0 12-5.5 12-12zM448 240c0 6.25-2 12-5 17.25-46 75.75-130.25 126.75-219 126.75s-173-51.25-219-126.75c-3-5.25-5-11-5-17.25s2-12 5-17.25c46-75.5 130.25-126.75 219-126.75s173 51.25 219 126.75c3 5.25 5 11 5 17.25z"></path></svg></span><span class="pojo-a11y-toolbar-text">Negative Contrast</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-light-background" data-action="light-background" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Light Background</title><path fill="currentColor" d="M184 144c0 4.25-3.75 8-8 8s-8-3.75-8-8c0-17.25-26.75-24-40-24-4.25 0-8-3.75-8-8s3.75-8 8-8c23.25 0 56 12.25 56 40zM224 144c0-50-50.75-80-96-80s-96 30-96 80c0 16 6.5 32.75 17 45 4.75 5.5 10.25 10.75 15.25 16.5 17.75 21.25 32.75 46.25 35.25 74.5h57c2.5-28.25 17.5-53.25 35.25-74.5 5-5.75 10.5-11 15.25-16.5 10.5-12.25 17-29 17-45zM256 144c0 25.75-8.5 48-25.75 67s-40 45.75-42 72.5c7.25 4.25 11.75 12.25 11.75 20.5 0 6-2.25 11.75-6.25 16 4 4.25 6.25 10 6.25 16 0 8.25-4.25 15.75-11.25 20.25 2 3.5 3.25 7.75 3.25 11.75 0 16.25-12.75 24-27.25 24-6.5 14.5-21 24-36.75 24s-30.25-9.5-36.75-24c-14.5 0-27.25-7.75-27.25-24 0-4 1.25-8.25 3.25-11.75-7-4.5-11.25-12-11.25-20.25 0-6 2.25-11.75 6.25-16-4-4.25-6.25-10-6.25-16 0-8.25 4.5-16.25 11.75-20.5-2-26.75-24.75-53.5-42-72.5s-25.75-41.25-25.75-67c0-68 64.75-112 128-112s128 44 128 112z"></path></svg></span><span class="pojo-a11y-toolbar-text">Light Background</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-links-underline" data-action="links-underline" data-action-group="toggle" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Links Underline</title><path fill="currentColor" d="M364 304c0-6.5-2.5-12.5-7-17l-52-52c-4.5-4.5-10.75-7-17-7-7.25 0-13 2.75-18 8 8.25 8.25 18 15.25 18 28 0 13.25-10.75 24-24 24-12.75 0-19.75-9.75-28-18-5.25 5-8.25 10.75-8.25 18.25 0 6.25 2.5 12.5 7 17l51.5 51.75c4.5 4.5 10.75 6.75 17 6.75s12.5-2.25 17-6.5l36.75-36.5c4.5-4.5 7-10.5 7-16.75zM188.25 127.75c0-6.25-2.5-12.5-7-17l-51.5-51.75c-4.5-4.5-10.75-7-17-7s-12.5 2.5-17 6.75l-36.75 36.5c-4.5 4.5-7 10.5-7 16.75 0 6.5 2.5 12.5 7 17l52 52c4.5 4.5 10.75 6.75 17 6.75 7.25 0 13-2.5 18-7.75-8.25-8.25-18-15.25-18-28 0-13.25 10.75-24 24-24 12.75 0 19.75 9.75 28 18 5.25-5 8.25-10.75 8.25-18.25zM412 304c0 19-7.75 37.5-21.25 50.75l-36.75 36.5c-13.5 13.5-31.75 20.75-50.75 20.75-19.25 0-37.5-7.5-51-21.25l-51.5-51.75c-13.5-13.5-20.75-31.75-20.75-50.75 0-19.75 8-38.5 22-52.25l-22-22c-13.75 14-32.25 22-52 22-19 0-37.5-7.5-51-21l-52-52c-13.75-13.75-21-31.75-21-51 0-19 7.75-37.5 21.25-50.75l36.75-36.5c13.5-13.5 31.75-20.75 50.75-20.75 19.25 0 37.5 7.5 51 21.25l51.5 51.75c13.5 13.5 20.75 31.75 20.75 50.75 0 19.75-8 38.5-22 52.25l22 22c13.75-14 32.25-22 52-22 19 0 37.5 7.5 51 21l52 52c13.75 13.75 21 31.75 21 51z"></path></svg></span><span class="pojo-a11y-toolbar-text">Links Underline</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-readable-font" data-action="readable-font" data-action-group="toggle" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Readable Font</title><path fill="currentColor" d="M181.25 139.75l-42.5 112.5c24.75 0.25 49.5 1 74.25 1 4.75 0 9.5-0.25 14.25-0.5-13-38-28.25-76.75-46-113zM0 416l0.5-19.75c23.5-7.25 49-2.25 59.5-29.25l59.25-154 70-181h32c1 1.75 2 3.5 2.75 5.25l51.25 120c18.75 44.25 36 89 55 133 11.25 26 20 52.75 32.5 78.25 1.75 4 5.25 11.5 8.75 14.25 8.25 6.5 31.25 8 43 12.5 0.75 4.75 1.5 9.5 1.5 14.25 0 2.25-0.25 4.25-0.25 6.5-31.75 0-63.5-4-95.25-4-32.75 0-65.5 2.75-98.25 3.75 0-6.5 0.25-13 1-19.5l32.75-7c6.75-1.5 20-3.25 20-12.5 0-9-32.25-83.25-36.25-93.5l-112.5-0.5c-6.5 14.5-31.75 80-31.75 89.5 0 19.25 36.75 20 51 22 0.25 4.75 0.25 9.5 0.25 14.5 0 2.25-0.25 4.5-0.5 6.75-29 0-58.25-5-87.25-5-3.5 0-8.5 1.5-12 2-15.75 2.75-31.25 3.5-47 3.5z"></path></svg></span><span class="pojo-a11y-toolbar-text">Readable Font</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-reset" data-action="reset" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Reset</title><path fill="currentColor" d="M384 224c0 105.75-86.25 192-192 192-57.25 0-111.25-25.25-147.75-69.25-2.5-3.25-2.25-8 0.5-10.75l34.25-34.5c1.75-1.5 4-2.25 6.25-2.25 2.25 0.25 4.5 1.25 5.75 3 24.5 31.75 61.25 49.75 101 49.75 70.5 0 128-57.5 128-128s-57.5-128-128-128c-32.75 0-63.75 12.5-87 34.25l34.25 34.5c4.75 4.5 6 11.5 3.5 17.25-2.5 6-8.25 10-14.75 10h-112c-8.75 0-16-7.25-16-16v-112c0-6.5 4-12.25 10-14.75 5.75-2.5 12.75-1.25 17.25 3.5l32.5 32.25c35.25-33.25 83-53 132.25-53 105.75 0 192 86.25 192 192z"></path></svg></span> <span class="pojo-a11y-toolbar-text">Reset</span> </a> </li> </ul> </div> </div> </nav> </body> </html>