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The Organization is committed to safeguarding the information systems upon which it depends, in order to deliver services, both internally and externally. 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class="elementor-button elementor-button-link elementor-size-sm" href="https://www.i-docs.com/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Contact us</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> <div data-rocket-location-hash="7e4268f4251f6bc16de4da8159526210" id="content" class="site-content"> <div data-rocket-location-hash="a07ff41e28e561f74333160dc8f23bfc" class="ast-container"> <div id="primary" class="content-area primary"> <main id="main" class="site-main"> <article class="post-244 page type-page status-publish ast-article-single" id="post-244" itemtype="https://schema.org/CreativeWork" itemscope="itemscope"> <header class="entry-header ast-no-title ast-header-without-markup"> </header>  <div class="entry-content clear" itemprop="text"> <div data-elementor-type="wp-page" data-elementor-id="244" class="elementor elementor-244" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-402bae2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="402bae2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-97c1ed1" data-id="97c1ed1" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d263fe0 elementor-widget__width-auto section-title elementor-widget elementor-widget-heading" data-id="d263fe0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Information Security Policy</div> </div> </div> <div class="elementor-element elementor-element-94f23fa elementor-widget elementor-widget-text-editor" data-id="94f23fa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Introduction</span></strong></p><p class="font_8 wixui-rich-text__text">This document sets out the high-level policy for information security management for <span class="wixui-rich-text__text">IDEAL Electronics S.A business unit i-DOCS</span> and <span class="wixui-rich-text__text">i-DOCS Enterprise Software Ltd</span> (hereafter referred to as “Organization”).</p><p class="font_8 wixui-rich-text__text">The Organization is committed to safeguarding the information systems upon which it depends, in order to deliver services, both internally and externally. It has therefore devised and agreed this high-level policy for Information Security Management.</p><p class="font_8 wixui-rich-text__text">The Organization considers information as a valuable asset of utmost importance that needs to be secured in order to ensure reliable services to its stakeholders.</p><p class="font_8 wixui-rich-text__text">Furthermore, the Organization is aware that information security is an on-going practice of implementing the necessary processes and controls to protect the Organization’s information which is crucial from possible risks, that can adversely impact the Organization’s operations.</p><p class="font_8 wixui-rich-text__text"><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">This policy applies to the entire </span><span class="wixui-rich-text__text" style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">Information Security Management System</span><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );"> (</span><span class="wixui-rich-text__text" style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">ISMS</span><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">), as defined in the ISMS Scope and Context.</span></p><p class="font_8 wixui-rich-text__text">Users of this document are all employees of the Organization as well as relevant external parties, within the scope of the ISMS as defined in the ISMS Scope and Context.</p><p class="font_8 wixui-rich-text__text"><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">Within this perspective, the Organization has adopted an Information Security Management System comprising of the Information Security Policies, Procedures and Processes to effectively manage the information security risks. This system is aligned with the ISO/IEC 27001:2013 standard.</span></p><p class="font_8 wixui-rich-text__text"><strong>Purpose<br /></strong><br />This information security policy outlines the Organization’s approach to information security management. The aim of this top-level policy is to provide the framework and describe the purpose and guiding principles and responsibilities to <span class="wixui-rich-text__text">safeguard </span>the <span class="wixui-rich-text__text">security </span>of the <span class="wixui-rich-text__text">Organization’s </span>information systems.</p><p><strong>Scope</strong></p><p class="font_8 wixui-rich-text__text">This <span class="wixui-rich-text__text">policy </span>applies to the <span class="wixui-rich-text__text">entirety </span>of the <span class="wixui-rich-text__text">Organization</span>, including:</p><ul class="font_8 wixui-rich-text__text"><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">business locations</span> and <span class="wixui-rich-text__text">functions</span></p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">information </span>that is <span class="wixui-rich-text__text">stored </span>or <span class="wixui-rich-text__text">processed </span>by the Organization (including that entrusted to the Organization by its clients, commercial partners and its employees) irrespective of the format in which it is stored or processed</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">authorized Users</span>, whether directly employed by the Organization, or engaged under contract to provide services to the Organization and / or its clients</p></li></ul><p class="font_8 wixui-rich-text__text"><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">Within the broader scope described above, this Policy also establishes and empowers an ISMS that will be certified to the </span><span class="wixui-rich-text__text" style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );">ISO 27001:2013</span><span style="font-style: inherit; font-weight: inherit; color: var( --e-global-color-text );"> Standard. The scope of the certified ISMS is described in details, within the document ISMS Scope and Context.</span></p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Terms and Definitions</span></strong></p><p><img fetchpriority="high" decoding="async" class="alignnone wp-image-552 size-full" src="https://www.i-docs.com/wp-content/uploads/2023/08/b9abd5_ddc8c11d43a8462597d52c1c036626d3mv2.webp" alt="" width="600" height="274" srcset="https://www.i-docs.com/wp-content/uploads/2023/08/b9abd5_ddc8c11d43a8462597d52c1c036626d3mv2.webp 600w, https://www.i-docs.com/wp-content/uploads/2023/08/b9abd5_ddc8c11d43a8462597d52c1c036626d3mv2-300x137.webp 300w" sizes="(max-width: 600px) 100vw, 600px" /></p><div><span class="wixui-rich-text__text"> </span></div><p class="font_2 wixui-rich-text__text"><strong>Employee Responsibilities</strong></p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Every individual staff member</span> in the Organization is <span class="wixui-rich-text__text">responsible </span>for the implementation of this policy and will be held <span class="wixui-rich-text__text">accountable </span>under this policy.</p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Heads of Units</span> and <span class="wixui-rich-text__text">Senior Managers</span> shall take <span class="wixui-rich-text__text">responsibility </span>for <span class="wixui-rich-text__text">information security</span> within their respective Department, implementing adequate controls to meet the information security objectives, as defined in this policy.</p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Users </span>shall be aware of their day-to-day security responsibilities, of this policy and any operational policies and procedures that apply for securing the Organization’s information assets. All employees of the Organization shall be fully aware of and abide by the Organization’s “Acceptable Use Policy”.</p><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">breaches </span>of <span class="wixui-rich-text__text">information security</span>, actual or suspected, will be reported to and investigated, by the Information Security Officer with assistance from relevant staff and Unit Heads. Further details on the reporting and management of information security incidents, can be found in the Incident Management Framework (Incident Management Policy and Incident Management Procedure).</p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Compliance </span>with this policy includes compliance with all supporting policies and procedures. Non-compliance with supporting policies and procedures may lead to disciplinary actions, as applicable. Detailed responsibilities for individuals who are required to support the Organization’s ISMS are fully described within the “<span class="wixui-rich-text__text">ISMS Roles and Responsibilities</span>” document.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Information Security Policy Statement</span></strong></p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Information </span>can exist in many forms, printed or written on <span class="wixui-rich-text__text">paper</span>, stored <span class="wixui-rich-text__text">electronically</span>, <span class="wixui-rich-text__text">transmitted </span>by <span class="wixui-rich-text__text">post </span>or by using <span class="wixui-rich-text__text">electronic means</span>, contained within <span class="wixui-rich-text__text">documents</span>, or spoken in <span class="wixui-rich-text__text">conversation</span>. The Organization also relies heavily on computer systems and applications, to store, process and manage business and client information. Whatever form the information takes, or means by which it is shared or stored, it must always be appropriately protected. Information in any form is a valuable company asset and shall be treated as such.</p><p class="font_8 wixui-rich-text__text">Information security problems include information being inappropriately obtained, accessed or disclosed, altered or erroneously validated – whether deliberate or accidental – or being unavailable when required. The Organization considers information as a valuable asset of outmost importance that needs to be secured in order to ensure reliable service delivery to its clients.</p><p class="font_8 wixui-rich-text__text">It is therefore an <span class="wixui-rich-text__text">objective </span>for the <span class="wixui-rich-text__text">Organization </span>to <span class="wixui-rich-text__text">protect </span>its <span class="wixui-rich-text__text">information </span>through an ongoing practice of implementing and monitoring <span class="wixui-rich-text__text">appropriate controls</span> to protect important information from possible risks that might adversely impact the Organization’s business operations or reputation.</p><p class="font_8 wixui-rich-text__text">Within this perspective, the Organization has <span class="wixui-rich-text__text">adopted </span>an <span class="wixui-rich-text__text">Information Security Management System</span> (<span class="wixui-rich-text__text">ISMS</span>) comprising of policies, procedures and processes, to effectively manage information security risks. The ISMS is aligned with the <span class="wixui-rich-text__text">ISO/IEC 27001:2013</span> Standard.</p><p class="font_0 wixui-rich-text__text"><strong>Managing Information Security</strong></p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Management Commitment </span></strong></p><p class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">management </span>of the <span class="wixui-rich-text__text">Organization </span>is committed to ensure that:</p><ul><li class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">confidentiality </span>of information is protected and prevents disclosure of valuable or sensitive information</li><li class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">integrity </span>of information is maintained to ensure its accuracy and completeness</li><li class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">availability </span>of information is maintained to meet organizational needs and stakeholder requirements and expectations</li><li class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Regulatory </span>and <span class="wixui-rich-text__text">legislative </span>requirements related to the Organization are met</li><li class="font_8 wixui-rich-text__text">Appropriate information security <span class="wixui-rich-text__text">awareness </span>is provided to all Users within the scope of the Organization’s ISMS</li><li class="font_8 wixui-rich-text__text">An <span class="wixui-rich-text__text">incident management</span> process is established and implemented to ensure that all breaches of information security (actual or suspected) are reported and investigated</li><li class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Risks </span>are mitigated to an acceptable level through a risk management framework.</li><li class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">ISMS </span>is continually being improved</li><li class="font_8 wixui-rich-text__text">Appropriate <span class="wixui-rich-text__text">resources </span>are allocated in order to implement, operate and review an effective ISMS</li></ul><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Objectives and Measurement</span></strong></p><p class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">Organization </span>has <span class="wixui-rich-text__text">envisioned </span>its <span class="wixui-rich-text__text">information security objectives</span>, to ensure its related <span class="wixui-rich-text__text">business operations</span> continue to be carried out securely in line with the <span class="wixui-rich-text__text">ISO 27001:2013</span> standard. Primary information security objectives are as follows: </p><ol class="font_8 wixui-rich-text__text"><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Information-related <span class="wixui-rich-text__text">business operations</span> to be carried out securely in line with the ISO 27001:2013 standard</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Protect the Organization’s <span class="wixui-rich-text__text">information </span>to ensure confidentiality and integrity of information and availability of information to authorized individuals</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Successful management of the Organization’s information and information <span class="wixui-rich-text__text">assets</span></p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Proactive management of information security <span class="wixui-rich-text__text">risks</span></p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Enhance information security <span class="wixui-rich-text__text">awareness </span>among the Organization’s <span class="wixui-rich-text__text">employees </span>and <span class="wixui-rich-text__text">suppliers</span></p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Ensure the security <span class="wixui-rich-text__text">breaches </span>and information security <span class="wixui-rich-text__text">incidents </span>are managed effectively</p></li></ol><p class="font_8 wixui-rich-text__text">Detailed information security objectives and the related measurements are documented as part of ISMS Objectives and Effectiveness Measurement.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Supporting Policies and Procedures</span></strong></p><p class="font_8 wixui-rich-text__text">Relevant information security policies, procedures and processes shall be developed and published on the Organization’s document management system or intranet, which shall be accessible to all Organization’s employees.</p><p class="font_8 wixui-rich-text__text">Specific policies, procedures and processes shall also be made available to third parties, where applicable and these third parties shall be compelled to adhere to these policies as a term of their engagement with the Organization.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Continual Improvement</span></strong></p><p class="font_8 wixui-rich-text__text">The <span class="wixui-rich-text__text">Organization’s management</span> is committed to <span class="wixui-rich-text__text">continual improvement</span> of the <span class="wixui-rich-text__text">ISMS</span>. It is through continual improvement that the effectiveness of the ISMS and security controls will be maintained and improved. These processes are further described in the Continual Improvement Framework document.</p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">KPIs</span> shall be developed and used to measure the effectiveness of the ISMS and more appropriate security controls. As part of the Management Review of the ISMS, Top Management shall ensure that feedback and improvement recommendations are provided by the <span class="wixui-rich-text__text">Information Security Steering Committee</span> (<span class="wixui-rich-text__text">SteerCo</span>).</p><p class="font_8 wixui-rich-text__text">As an outcome of the review, the potential improvements to the ISMS will be communicated to the Top Management.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Legal and Regulatory Requirements and Contractual Obligations</span></strong></p><p class="font_8 wixui-rich-text__text">All relevant statutory and regulatory requirements as well as contractual obligations shall be identified and complied with. Further details on applicable requirements may be found in the “<span class="wixui-rich-text__text">ISMS003 Scope and Context</span>” document.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Security in Business Change and Project Management</span></strong></p><p class="font_8 wixui-rich-text__text">The Organization acknowledges that the consideration of appropriate <span class="wixui-rich-text__text">information security controls</span> is most effective at the outset of any change within the business. Therefore, information security shall be considered throughout the <span class="wixui-rich-text__text">project lifecycle</span>, with the following specific <span class="wixui-rich-text__text">measures </span>being adhered to:</p><ol class="font_8 wixui-rich-text__text"><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Project managers shall ensure that <span class="wixui-rich-text__text">information security</span> is addressed at all stages of project management, beginning with the project brief</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">The Information Security Officer shall provide a <span class="wixui-rich-text__text">security sign-off</span> at the end of each stage and prior to the initiation and / or closing of the project</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Risk assessments</span> and <span class="wixui-rich-text__text">security testing</span> shall be conducted, as appropriate, before the project’s initiation, during the implementation stage and prior to closing of the project</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">Relevant information <span class="wixui-rich-text__text">security requirements</span> shall be included in Proposals, Requests for Proposal (<span class="wixui-rich-text__text">RFP</span>) , Requests for Information (<span class="wixui-rich-text__text">RFI</span>) or Requests for Quotation (<span class="wixui-rich-text__text">RFQ</span>)</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">External Parties</span> such as suppliers, vendors, external partners, contractors etc. shall sign Non-Disclosure Agreements (<span class="wixui-rich-text__text">NDAs</span>) prior to project’s initiation</p></li><li class="wixui-rich-text__text"><p class="font_8 wixui-rich-text__text">All <span class="wixui-rich-text__text">External Parties</span> such as suppliers, vendors, external partners, contractors etc. shall sign Data Processing Agreements (<span class="wixui-rich-text__text">DPA</span>) with the Organization whenever personal data is being processed by them, on behalf of the Organization</p></li></ol><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Periodic Reviews</span></strong></p><p class="font_8 wixui-rich-text__text">In order to ensure the continued suitability, adequacy, and effectiveness of its information security framework, the Organization shall ensure that <span class="wixui-rich-text__text">reviews </span>of this <span class="wixui-rich-text__text">information security policy</span> and related documents are performed at appropriate <span class="wixui-rich-text__text">intervals </span>and when significant changes occur to the Organization, or its information assets.</p><p class="font_8 wixui-rich-text__text">Reviews and updates shall be discussed during the Information Security Steering Committee’s meetings and communicated to the Organization’s <span class="wixui-rich-text__text">Management </span>for <span class="wixui-rich-text__text">approval </span>and <span class="wixui-rich-text__text">sign off</span>.</p><p class="font_2 wixui-rich-text__text"><strong><span class="wixui-rich-text__text">Policy Compliance</span></strong></p><p class="font_8 wixui-rich-text__text"><span class="wixui-rich-text__text">Compliance </span>with this policy is mandatory for all internal and external Users. Compliance <span class="wixui-rich-text__text">checks </span>will be performed on a regular basis by the <span class="wixui-rich-text__text">Information Security Officer</span> of the Organization.</p><p class="font_8 wixui-rich-text__text">Any <span class="wixui-rich-text__text">breaches </span>or alleged breaches of this policy will be investigated by the Information Security Officer according to the Human Resources Department procedures and directly <span class="wixui-rich-text__text">reported </span>to the <span class="wixui-rich-text__text">Head of Department</span> to take the appropriate <span class="wixui-rich-text__text">disciplinary actions</span>.</p> </div> </div> </div> </div> </div> </section> </div> </div> </article> </main> </div> </div>  </div> <div data-elementor-type="footer" data-elementor-id="232" class="elementor elementor-232 elementor-location-footer" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section 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style="cursor: pointer;" data-column-clickable="https://www.i-docs.com/company/certifications/" data-column-clickable-blank="_self" data-id="d98f9dc" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-872075d elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="872075d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="871" height="1024" src="https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-871x1024.png" class="attachment-large size-large wp-image-1796" alt="" srcset="https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-871x1024.png 871w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-255x300.png 255w, https://www.i-docs.com/wp-content/uploads/2023/10/ISO27001logo-768x903.png 768w, 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