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Digital Education Services | Administration and support services | Imperial College London

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id="section-nav"> <nav class="header__nav header__nav--section" aria-labelledby="section-nav-title"> <!-- Section ID 322155--><a class="header__nav__breadcrumb" href="/admin-services/ict/self-service/"> <span>Self service</span> </a> <h3 class="header__nav__title" id="section-nav-title"><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a><span class="sr-only"> navigation</span></h3> <ul> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/">Getting Started</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/academic-staff/">Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/non-academic-staff/">Non-Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/guest-lecturer-or-presenter/">Guest Lecturer or Presenter</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">Student</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/">Audio Visual Services</a> <ul class="multilevel-linkul-0"> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/" target="_blank">Teaching Spaces with Panopto</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/">Purchase AV equipment</a></li> <li><a href="https://www.imperial.ac.uk/staff/tools-and-reference/web-guide/tools/digital-signage/" class="">Digital Signage</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/">IT support for teaching spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/">Help Guides</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/">Panopto (Lecture recording)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard Learn (Virtual Learning Environment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/">Anthology Ally (Accessible Content Help)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/">Turnitin (Text matching software)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/">Mentimeter (Real-time polling)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/">Feedback Fruits (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/webpa/">WebPA (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/">M&ouml;bius Assessment (Mathematics tool)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/">WISEflow (Online Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/">Schoolyear Safe Exam Workspace (Secure Exams)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/">Starfish (Welfare and academic support)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/">ed discussion</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integrations with Digital Education Services</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/">Teaching and Learning Policies</a></li> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/" target="_self">Find service by use case</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/">Multi-factor Authentication (MFA) in cluster rooms and lecture theatres</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li><li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li><li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li><li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li> </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <h1 class="sr-only">Digital Education Services</h1> <div class="container landing-opt3 flow-xl" id="content"> <div class="row row--space-between top" id="main"> <div class="col lg-9 md-9 sm-12" role="main" id="primary-content"> <!-- Search text crawl start --> <!-- begin Banner -bottom block (landing) js--> <div class="row full top"> <picture> <source type="image/webp" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/539x152/filters:format(webp)/prod01/channel_3/media/images/banner-bottom-block-3000X850/Digital-Education-ServicesV4.jpg 534w, 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https://pxl-imperialacuk.terminalfour.net/fit-in/1079x305/prod01/channel_3/media/images/banner-bottom-block-3000X850/Digital-Education-ServicesV4.jpg 1079w, https://pxl-imperialacuk.terminalfour.net/fit-in/2158x610/filters:upscale()/prod01/channel_3/media/images/banner-bottom-block-3000X850/Digital-Education-ServicesV4.jpg 2158w, https://pxl-imperialacuk.terminalfour.net/fit-in/4316x1220/filters:upscale()/prod01/channel_3/media/images/banner-bottom-block-3000X850/Digital-Education-ServicesV4.jpg 4316w" > <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/1079x305/prod01/channel_3/media/images/banner-bottom-block-3000X850/Digital-Education-ServicesV4.jpg" alt="Digital Education Services" width="3000" height="850" class="full" fetchpriority="high" loading="eager"> </picture> <div class="intro-text flow-xs reverse"> <h1>Digital Education Services</h1> <p><span class="ui-provider clw clx c d e f g h i j k l m n o p q r s t cly clz w x y z ab ac ae af ag ah ai aj ak" dir="ltr">Supporting the Learning Environment Experience</span></p> </div> </div> <!-- end Banner -bottom block (landing redesign)--> <div class="row wysiwyg"> <p>Digital Education Services provides technology support and learning systems for the students and staff of the College. <a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">The team</a> has innovation at its core and supports both audio visual equipment across campus and the education platforms that are used in teaching and learning.</p> <p>The team is pivotal in the ongoing work to improve education support services and the offering available within College. On behalf of ICT the team ensure our efforts align both to the Educational Strategy and to an outstanding experience for students, staff and visitors.</p> <p>Our experts are driving the delivery of reliable AV, the introduction of innovative technologies and practices, responsive support and effective advice, guidance and help. Our goal is to allow all members of the College to harness technology to support different teaching pedagogies and allow students to experience new approaches to the delivery of teaching and learning.</p> </div><div class="row wysiwyg"> <h2>Getting started using Digital Education Services</h2> <p>New to Imperial or wanting to know more about what Digital Education Services offer?&nbsp; We now have a <a href="/admin-services/ict/self-service/digital-education-services/getting-started/">getting started guide</a> for academic staff, non-academic staff and visiting/guest speakers to help support the centrally provided technologies for teaching and learning.&nbsp;</p> <p>Our services can be used ourside of teaching and learning use cases, why not see if our services can assist in your meetings or training needs?</p> </div><!-- 3 Column general content block --> <div class="row equal-height-columns"> <h2 class="sr-only">training and support</h2> <div class="col lg-4 md-4 wysiwyg"> <div class="media-item full secondary reverse equal-height"> <div class="media"> <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/AdobeStock_246955925.jpeg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/226x124/prod01/channel_3/media/images/landscape-3000X2000/AdobeStock_246955925.jpeg 226w, https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/AdobeStock_246955925.jpeg 452w, https://pxl-imperialacuk.terminalfour.net/fit-in/904x498/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/AdobeStock_246955925.jpeg 904w, https://pxl-imperialacuk.terminalfour.net/fit-in/1808x996/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/AdobeStock_246955925.jpeg 1816w" sizes="(min-width: 1520px) 452px, (min-width: 1025px) calc((100vw - 162px) / 3), (min-width: 930px) calc((100vw - 130px) / 3), (min-width: 481px) calc((100vw - 80px) / 3), calc(100vw - 32px)" alt="" /> </div> <div class="content"> <h3 class="title">Training</h3> <p>Interactive, face-to-face workshops and online training webinars are provided for the systems that we support. These range from short, specialist focus courses to longer, in-depth training sessions.</p> <ul> <li><a href="/staff/educational-development/workshops/introduction-to/blackboard-learn/">Blackboard</a> &nbsp;</li> <li><a href="/admin-services/staff-development/courses-and-programmes/processes/panopto-/">Panopto</a></li> <li><a href="/admin-services/staff-development/courses-and-programmes/processes/turnitin-workshop/">Turnitin</a></li> <li><a href="/admin-services/staff-development/courses-and-programmes/processes/feedback-fruits-workshop/">FeedbackFruits</a></li> </ul> </div> </div> </div> <div class="col lg-4 md-4 wysiwyg"> <div class="media-item full primary reverse equal-height"> <div class="media"> <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/onboardingCourseSplashv2.jpg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/226x124/prod01/channel_3/media/images/landscape-3000X2000/onboardingCourseSplashv2.jpg 226w, https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/onboardingCourseSplashv2.jpg 452w, https://pxl-imperialacuk.terminalfour.net/fit-in/904x498/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/onboardingCourseSplashv2.jpg 904w, https://pxl-imperialacuk.terminalfour.net/fit-in/1808x996/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/onboardingCourseSplashv2.jpg 1816w" sizes="(min-width: 1520px) 452px, (min-width: 1025px) calc((100vw - 162px) / 3), (min-width: 930px) calc((100vw - 130px) / 3), (min-width: 481px) calc((100vw - 80px) / 3), calc(100vw - 32px)" alt="ICT Digital Education Ed-Tech Onboarding Course" /> </div> <div class="content"> <h3 class="title">Ed-Tech Onboarding Course </h3> <p><span class="TextRun SCXW152805181 BCX0" data-contrast="none"><span class="NormalTextRun SCXW152805181 BCX0" data-wac-het="1">The Ed-Tech Onboarding Course provides an introductory guide to the relationship between the Teaching and Learning Product Line team and Faculty Learning Technologists and Ed-Tech teams. It offers details of systems supported across the college, as well as contact information, available training, common requests and how to get help.</span></span><span class="EOP SCXW152805181 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" data-wac-het="1"> <br /></span></p> <div> <p class="x_MsoNormal">Request access by <a href="https://www.imperial.ac.uk/admin-services/ict/contact-ict-service-desk/">contacting the ICT Service Desk</a></p> </div> </div> </div> </div> <div class="col lg-4 md-4 wysiwyg"> <div class="media-item full info reverse equal-height"> <div class="media"> <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/230728_ict_service_desk_library_008.jpg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/226x124/prod01/channel_3/media/images/landscape-3000X2000/230728_ict_service_desk_library_008.jpg 226w, https://pxl-imperialacuk.terminalfour.net/fit-in/452x249/prod01/channel_3/media/images/landscape-3000X2000/230728_ict_service_desk_library_008.jpg 452w, https://pxl-imperialacuk.terminalfour.net/fit-in/904x498/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/230728_ict_service_desk_library_008.jpg 904w, https://pxl-imperialacuk.terminalfour.net/fit-in/1808x996/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/230728_ict_service_desk_library_008.jpg 1816w" sizes="(min-width: 1520px) 452px, (min-width: 1025px) calc((100vw - 162px) / 3), (min-width: 930px) calc((100vw - 130px) / 3), (min-width: 481px) calc((100vw - 80px) / 3), calc(100vw - 32px)" alt="Cusotmer at the ICT Servie Desk" /> </div> <div class="content"> <h3 class="title">Technical Support For Our Services</h3> <p>Any technical issues with our services should be reported to the ICT Service Desk</p> <p><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></p> <p>If you have an urgent audio visual query then you can call the ICT priority line using a College phone and dialing (ext. 49003).</p> </div> </div> </div> </div> <!-- end 3 Column general content block --> <!-- begin 2 Column colour block --> <div class="row equal-height-columns"> <h2 class="sr-only">Subscription services V2</h2> <div class="col lg-6"> <div class="media-item full secondary reverse equal-height"> <a href="https://teams.microsoft.com/l/channel/19%3a98cfe6058de646daa133df209128bce5%40thread.skype/General?groupId=9bb5e53d-b780-42e0-a796-65a99d3d5e4b&tenantId=2b897507-ee8c-4575-830b-4f8267c3d307"><div class="media"> <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/687x440/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationSIG.jpg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/343x220/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationSIG.jpg 344w, https://pxl-imperialacuk.terminalfour.net/fit-in/687x440/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationSIG.jpg 687w, https://pxl-imperialacuk.terminalfour.net/fit-in/1374x880/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationSIG.jpg 1374w, https://pxl-imperialacuk.terminalfour.net/fit-in/2748x1760/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationSIG.jpg 2748w," sizes="(min-width: 1520px) 687px, (min-width: 1025px) calc(50vw - 146px), (min-width: 930px) calc(50vw - 114px), (min-width: 481px) calc(50vw - 64px), calc(100vw - 32px)" alt="ICT Digital Education Special Interest Group" /> </div> <div class="content"> <h3 class="title">Special Interest Groups</h3> <p>The ICT Special Interest Groups focus on helping Learning Technologists and the Ed-Tech community keep up to date with the latest developments for centrally supported Digital Educations Platforms.</p> <p> <span class="link primary">Join on MS Teams</span> </p> </div> </a> </div> </div> <div class="col lg-6"> <div class="media-item full primary reverse equal-height"> <a href="/admin-services/ict/self-service/digital-education-services/bulletin-subscription/digital-education-bulletin-subscription-link/"><div class="media"> <img src="https://pxl-imperialacuk.terminalfour.net/fit-in/687x440/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationBulletin.jpg" srcset=" https://pxl-imperialacuk.terminalfour.net/fit-in/343x220/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationBulletin.jpg 344w, https://pxl-imperialacuk.terminalfour.net/fit-in/687x440/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationBulletin.jpg 687w, https://pxl-imperialacuk.terminalfour.net/fit-in/1374x880/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationBulletin.jpg 1374w, https://pxl-imperialacuk.terminalfour.net/fit-in/2748x1760/filters:upscale()/prod01/channel_3/media/images/landscape-3000X2000/DigitalEducationBulletin.jpg 2748w," sizes="(min-width: 1520px) 687px, (min-width: 1025px) calc(50vw - 146px), (min-width: 930px) calc(50vw - 114px), (min-width: 481px) calc(50vw - 64px), calc(100vw - 32px)" alt="ICT Digital Education Bulletin displayed on a mobile phone" /> </div> <div class="content"> <h3 class="title">Digital Education Bulletin</h3> <p>The Digital Education Bulletin provides a monthly update on our systems, including outages and usage statistics, as well and information from vendors on content and upcoming events.</p> <p> <span class="link primary">Subscribe to the Digital Education Bulletin</span> </p> </div> </a> </div> </div> </div> <!-- end 2 Column colour block --> </div> <div class="col lg-3 md-3 sm-12 sidebar supplementary-content" id="secondary-content"> <div class="col lg-12 link-list "> <div class="module"> <!-- HERE --> <img src="https://pxl-imperialacuk.terminalfour.net/prod01/channel_3/media/images/landscape-3000X2000/AVpreparingForTeachingLandscape.jpg" alt="lecture theater photo" width="3000" height="2000"> <h2>Audio Visual Services</h2> <nav> <ul> <li> <a href='/staff/tools-and-reference/web-guide/tools/digital-signage/'> Digital Signage </a> </li> <li> <a href='https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/' target='blank'> Teaching Spaces with Panopto </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/'> Help Guides </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/'> Purchase AV equipment </a> </li> <li> <a href='https://www.imperial.ac.uk/ict/elearning-apps/AVSupportPages/' target='blank'> Teaching Spaces Help Guides </a> </li> </ul> </nav> </div> </div><div class="col lg-12 link-list "> <div class="module"> <!-- HERE --> <img src="https://pxl-imperialacuk.terminalfour.net/prod01/channel_3/media/images/landscape-3000X2000/DES-Splash.jpg" alt="Member of staff working on phone using Microsoft Hololens" width="3000" height="2000"> <h2>Digital Education Platforms</h2> <nav> <ul> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/'> Blackboard </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/'> Panopto </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/'> Ally </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/'> Turnitin </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/'> Mentimeter </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/'> Microsoft Teams (For Teaching and Learning) </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/'> Feedback Fruits </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/'> M枚bius Assessment </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/'> WISEflow </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/'> Schoolyear Safe Exam Workspace (Secure Exams) </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/'> ed discussion </a> </li> <li> <a href='https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/' target='blank'> Find a service by use case </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/'> Multi-factor Authentication (MFA) in teaching spaces </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/'> Banner integrations with Digital Education Services </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/'> Digital Education policies </a> </li> </ul> </nav> </div> </div><div class="col lg-12 link-list "> <div class="module"> <!-- HERE --> <img src="https://pxl-imperialacuk.terminalfour.net/prod01/channel_3/media/images/landscape-3000X2000/innovationLandscape.jpg" alt="LED lightbulb" width="3000" height="2000"> <h2>Innovation Services</h2> <nav> <ul> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/'> About Digital Eduation Innovation Services </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/'> Digital Education Innovation Pilot Policy </a> </li> <li> <a href='/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/'> Glossary </a> </li> </ul> </nav> </div> </div> <div class="supplementary-content__sizer"></div> <!-- Search text crawl end --> </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and 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