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class="views-element-container form-group"><div class="megamenu-promo view view-megamenu-promo-content view-id-megamenu_promo_content view-display-id-block js-view-dom-id-4b0cc41f94c63a93c5892ebdac199f44375a1ad98d508e78d991bdd11f4768b7"> <h3 class="promo-block__title heading__underline">Contact us</h3> <div class="view-content"> <div class="views-row"><div class="promo-block__copy"><p>Get in touch by phone, via our online form, or by post:</p> <p> </p> <p>Financial Conduct Authority<br> 12 Endeavour Square<br> London E20 1JN</p> <p> </p> </div><a href="/contact" class="promo-block__read-more btn btn--arrow-right" aria-label="Contact us - Contact us">Contact us</a></div> </div> </div> </div> <div class="megamenu-categories"> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">What we do</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-48ba57b7c81f597c9b0b56f797a2db038c2eda8c1b609ef34a1fcde437031096"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/about/what-we-do/the-fca" hreflang="en">About the FCA</a></li> <li class="menu--item"><a href="/about/what-we-do/enhancing-market-integrity" hreflang="en">Enhancing market integrity</a></li> <li class="menu--item"><a href="/about/how-we-work-menu" hreflang="en">How we work</a></li> <li class="menu--item"><a href="/about/what-we-do/promoting-competition" hreflang="en">Promoting competition</a></li> <li class="menu--item"><a href="/about/what-we-do/protecting-consumers" hreflang="en">Protecting consumers</a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">How we regulate</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-af0788bcdae397ca609147ba9c71929a4c77a656225a67ce1c006b4553ce1f3d"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/authorisation-menu" hreflang="en">Authorisation</a></li> <li class="menu--item"><a href="/about/how-we-regulate/enforcement" hreflang="en">Enforcement</a></li> <li class="menu--item"><a href="/about/how-we-regulate/handbook" hreflang="en">Handbook of rules and guidance</a></li> <li class="menu--item"><a href="/about/how-we-regulate/international-standards-regulations" hreflang="en">International standards and regulations</a></li> <li class="menu--item"><a href="/about/how-we-regulate/supervision" hreflang="en">Supervision</a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">How we operate</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-353c7599c7659530f71473b5c37aeb5d2d77dfee000696297ba67709dadff69a"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/about/how-we-operate/complain-about-regulators" hreflang="en">Complain about us, the PRA or the Bank of England (the regulators)</a></li> <li class="menu--item"><a href="/about/how-we-operate/corporate-responsibility" hreflang="en">Corporate responsibility</a></li> <li class="menu--item"><a href="/about/how-we-operate/diversity-equity-inclusion" hreflang="en">Diversity, equity and inclusion</a></li> <li class="menu--item"><a href="/about/how-we-operate/environmental-sustainability" hreflang="en">Environmental sustainability</a></li> <li class="menu--item"><a href="/about/how-we-operate/who-work-with" hreflang="en">Who we work with</a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">Who we are</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-d029e7be8055e108ff6a7831859741dbb82953d9cf657365b31801191fc9c9c1"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/about/who-we-are/chair" hreflang="en">Chair</a></li> <li class="menu--item"><a href="/about/who-we-are/chief-executive" hreflang="en">Chief Executive</a></li> <li class="menu--item"><a href="/about/who-we-are/committees" hreflang="en">Committees</a></li> <li class="menu--item"><a href="/about/who-we-are/executive-committees" hreflang="en">Executive committees</a></li> <li class="menu--item"><a href="/about/who-we-are/fca-board" hreflang="en">FCA Board</a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">Join us</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-7f2690f49a12aab844d80a6e4108cacf84e2c088339367e0515c962d6240948d"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/careers-home" hreflang="en">Careers home</a></li> <li class="menu--item"><a href="/careers/early-careers" hreflang="en">Early careers</a></li> <li class="menu--item"><a href="/careers/experienced-professionals" hreflang="en">Experienced professionals</a></li> </ul> </div> </div> </div> </div> </div> <div class="views-element-container form-group"><div class="megamenu-footer view view-megamenu-footer view-id-megamenu_footer view-display-id-block js-view-dom-id-8a0bdae148f347212f4c985c2fb6cd549cec35fda942965cb96af829048db62f"> </div> </div> <button tabindex="0" aria-label="Close menu link" class="megamenu__close btn--close text-hide hidden-xs js-megamenu-close">Close menu</button> </div> </div> </div> </div> </li> <li class="active active-trail tb-megamenu-item level-1 mega dropdown col-xs-12 col-sm-2 mega-menu__level-one-item mega-menu__firms"> <a href="/firms" class="dropdown-toggle mega-menu__level-one-link active-trail" data-drupal-link-system-path="node/2886">Firms</a> <div class="megamenu__menu view view-megamenu-block view-id-megamenu_block view-display-id-megamenu_block_contextual dropdown-menu mega-menu__level-two-wrapper"> <div class="view-content"> <div class="container"> <div class="row"> <div class="views-element-container form-group"><div class="megamenu-promo view view-megamenu-promo-content view-id-megamenu_promo_content view-display-id-block js-view-dom-id-bc797339933a3aa7d5469c8913655262dbc2e224a1baea86188d44516b69fb7f"> <h3 class="promo-block__title heading__underline">Firms overview</h3> <div class="view-content"> <div class="views-row"><div class="promo-block__copy"><p>Go to our dedicated section to see support for firms and our latest policy updates.</p> <p> </p> </div><a href="/firms" class="promo-block__read-more btn btn--arrow-right" aria-label="Firms overview - Find out more">Find out more</a></div> </div> </div> </div> <div class="megamenu-categories"> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><a href="/firms/authorisation" hreflang="en">Firm authorisation</a></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-e56a61366e171f6d4bfe7c5be1d5d2acec4e0a40651d978d580d93974c7563e8"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/firms/authorisation" hreflang="en">Authorisation</a></li> <li class="menu--item"><a href="/firms/authorisation/cancel" hreflang="en">Cancelling an authorisation or registration</a></li> <li class="menu--item"><a href="/firms/check-if-firm-authorised" hreflang="en">Check if a firm is authorised</a></li> <li class="menu--item"><a href="/firms/authorisation/apply" hreflang="en">How to apply for authorisation or registration</a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">Regulated firms</span></h4><div class="megamenu__menu view view-megamenu-block view-id-megamenu_block view-display-id-megamenu_firms_types js-view-dom-id-68e6e96541e61110f9d018e16d55a0f49e8abc076c58f5558d292eec9fd11424 dropdown-menu mega-menu__level-two-wrapper"> <div class="view-content"> <div class="container"> <div class="row"> <div class="megamenu-categories"> <div class="item-list firms-types"> <ul> <li class="menu--item"><a href="/firms" hreflang="en">All firms</a></li> <li class="menu--item"><a href="/firms/claims-management-companies" hreflang="en">Claims management companies</a></li> <li class="menu--item"><a href="/firms/consumer-credit" hreflang="en">Consumer credit firms</a></li> <li class="menu--item"><a href="/firms/electronic-money-payment-institutions" hreflang="en">Electronic money and payment institutions</a></li> <li class="menu--item"><a href="/firms/funeral-plan-providers-intermediaries" hreflang="en">Funeral plan providers and intermediaries</a></li> <li class="menu--item"><a href="/firms/innovation" hreflang="en">Innovation Hub</a></li> <li class="menu--item"><a href="/firms/mutual-societies" hreflang="en">Mutual societies</a></li> </ul> </div> </div> <button tabindex="0" aria-label="Close menu link" class="megamenu__close btn--close text-hide hidden-xs js-megamenu-close">Close menu</button> </div> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><span class="no-link">Tasks for firms</span></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-bac479b6f4b3ebd688905c007bd7f0b77e2c5a7d63c428d56d09c3bd5b43de22"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/firms/approved-persons" hreflang="en">Approved persons</a></li> <li class="menu--item"><a href="/firms/change-control" hreflang="en">Change in control</a></li> <li class="menu--item"><a href="/firms/fees" hreflang="en">Fees and levies</a></li> <li class="menu--item"><a href="/firms/firm-details" hreflang="en">Keeping your firm's details up to date</a></li> <li class="menu--item"><a href="/firms/appointed-representatives-principals" hreflang="en">Principals and appointed representatives </a></li> </ul> </div> </div> </div> </div> <div class="megamenu-category col-sm-4 col-lg-4"><h4 class="menu__heading heading__underline"><a href="/firms/consumer-duty" hreflang="en">Focus areas</a></h4><div class="view view-megamenu-block-items view-id-megamenu_block_items view-display-id-default js-view-dom-id-02b0d45e8ba9d0d06dd23d8840a3a7efa320bc4f5cb00c9e4f6c37d97394edd1"> <div class="view-content"> <div class="item-list"> <ul> <li class="menu--item"><a href="/firms/consumer-duty" hreflang="en">Consumer Duty</a></li> <li class="menu--item"><a href="/firms/cost-living-firm-information" hreflang="en">Cost of living: firm information</a></li> <li class="menu--item"><a href="/firms/cryptoassets-information" hreflang="en">Cryptoassets</a></li> <li class="menu--item"><a href="/firms/access-to-cash" hreflang="en">Helping people access cash</a></li> <li class="menu--item"><a href="/firms/regulatory-framework-reforms" hreflang="en">Regulatory framework reforms</a></li> <li class="menu--item"><a href="/firms/senior-managers-certification-regime" hreflang="en">Senior Managers and Certification Regime </a></li> </ul> </div> </div> </div> </div> </div> <div class="views-element-container form-group"><div class="megamenu-footer view view-megamenu-footer view-id-megamenu_footer view-display-id-block js-view-dom-id-134b32f00340dc85c97c712fc5f4cfcb96f19a4e4a7395316ebffa0db8a93e92"> <div class="view-content"> <div style="background-image: url(https://www.fca.org.uk/sites/default/files/styles/no_style/public/media/images/megamenu-banner-consumer-duty-350_78.jpg?itok=5eIJffZC);" class="megamenu-footer__image" > </div> <div class="views-row"><div class="megamenu-footer__copy"><p class="megamenu-footer__title">Consumer Duty </p> <p>We're hosting events to help firms prepare for the new rules. Sign up to hear about these and related communications.</p> </div><a href="/sign-consumer-duty-email-updates" class="megamenu-footer__read-more btn btn--arrow-right" aria-label="Consumer Duty - Sign up">Sign up</a></div> </div> </div> </div> <button tabindex="0" aria-label="Close menu link" class="megamenu__close btn--close text-hide hidden-xs js-megamenu-close">Close menu</button> </div> </div> </div> </div> </li> <li class="tb-megamenu-item level-1 mega dropdown col-xs-12 col-sm-2 mega-menu__level-one-item mega-menu__markets"> <a href="/markets" class="dropdown-toggle mega-menu__level-one-link" data-drupal-link-system-path="node/2891">Markets</a> <div class="megamenu__menu view view-megamenu-block view-id-megamenu_block view-display-id-megamenu_block_contextual dropdown-menu mega-menu__level-two-wrapper"> <div class="view-content"> <div class="container"> <div class="row"> <div class="views-element-container form-group"><div class="view view-megamenu-promo-content 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class="highlighted"> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <a id="main-content"></a> <div class="region region-content"> <div class="container container-header--fca-innovation "> <div class="row row--relative"> <div data-history-node-id="7316" about="/firms/firm-details" class="article-header col-xs-12 four-step-limit col-sm-9"> <h1 class="page-header"> <span>Keeping your firm's details up to date</span> </h1> <div class="article-meta "> <span class="pubdate">First published: <time datetime="2015-05-03T04:39:00Z">03/05/2015</time> </span> <span class="pubdate latest">Last updated: <span class="date">02/09/2024</span></span> <span class="revisions"><a href="#revisions">See all updates</a></span> </div> </div> </div> </div> <div class="container"> <div class="row"> <article data-history-node-id="7316" about="/firms/firm-details" class="article-header col-xs-12 four-step-limit col-sm-9 has-sidebar clearfix article-content--fca-innovation article-content--firms"> <div class="node-content__wrapper node-content__wrapper--border"> <section class="copy-highlighted copy-block component fca-colour--6c1d45 fca-innovation"> <div class="container"> <p>Learn how to keep your firm’s details up to date, and about the Firm Details Attestation and Directory Persons' Attestation.</p> </div> </section> <div class="rhn__on-this-page visible-xs rhn__on-this-page--firms"> <button class="rhn__button"> <h2 class="h3">On this page <img src="/themes/custom/fca/images/document-blue.svg" alt=""></h2> </button> <ul class="nav navbar-nav"><li><a href="#section-firm-details-attestation-fda-">Firm Details Attestation (FDA)</a></li><li><a href="#section-how-to-update-or-confirm-your-firm-s-details">How to update or confirm your firm's details</a></li><li><a href="#section-firms-registered-at-companies-house">Firms registered at Companies House</a></li><li><a href="#section-firms-with-appointed-representatives">Firms with appointed representatives</a></li><li><a href="#section-payments-and-e-money-institutions">Payments and e-money institutions</a></li><li><a href="#section-trading-names-and-sensitive-business-names">Trading names and sensitive business names</a></li><li><a href="#section-directory-persons-attestation-dpa-">Directory Persons’ Attestation (DPA)</a></li></ul> </div> <section class="copy-block fca-innovation"> <div class="container"> <p style="margin-bottom: 11px;">You need to ensure that the information we hold about your firm is correct – for example, your firm's name and contact details.</p> <p style="margin-bottom: 11px;">We use your firm's details to:</p> <ul> <li>communicate with you</li> <li>ensure your firm is asked to submit the correct regulatory returns</li> <li>carry out thematic analysis across sectors and groups of firms</li> </ul> <p>We also publish certain firm details on the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="26ab71d6-edc6-424b-a5b7-54f9b87c9815" href="/firms/financial-services-register" title="Financial Services Register">Financial Services Register</a> (FS Register).</p> <p>You can <a href="https://connect.fca.org.uk/firms/aupo_sitelogin" target="_self">use our Connect system</a> to tell us about changes to your firm's details at any time.</p> </div> </section> <section id="section-firm-details-attestation-fda-" class="copy-block fca-innovation"> <div class="container"> <h2>Firm Details Attestation (FDA)</h2> <p>You are subject to <a href="https://www.handbook.fca.org.uk/handbook/SUP/16/10.html" target="_self">SUP 16.10 reporting requirements</a> if your firm is:</p> <ul> <li>authorised under the Financial Services and Markets Act (FSMA) solely or dual regulated by us or the Prudential Regulation Authority (PRA)</li> </ul> <p>SUP 16.10 requirements mean that, each year, you must check, amend (if required) and confirm your firm details within <strong>60 business days</strong> of your firm’s financial year end <a href="https://connect.fca.org.uk/firms/aupo_sitelogin" target="_self">using our Connect system</a>. </p> <p>Even if your firm's details haven’t changed from the previous year, you still need to log into Connect and confirm that the details are accurate.</p> <p>The requirements are different if you’re a <a href="https://www.fca.org.uk/firms/firm-details#section-payments-and-e-money-institutions" target="_self">payments or e-money institution</a>.</p> <p>You are <strong>not required</strong> to attest if you are:</p> <ul> <li>an Investment Company with Variable Capital (ICVC)</li> <li>a dormant account fund operator</li> </ul> <p>The details <strong>you’ll need</strong> to attest to are:</p> <ul> <li>firm details (including trading names and Companies House registration details if applicable)</li> <li>principal place of business</li> <li>registered office address (if registered at Companies House)</li> <li>head office address</li> <li>invoice address</li> <li>UK branch address</li> <li>complaint contact details</li> <li>auditor or reporting accountant details</li> <li>professional advisor details</li> <li>locum details</li> <li>actuary details</li> <li>compliance officer details</li> <li>appointed representatives</li> <li>financial year end date</li> </ul> <p>If your firm is registered with Companies House, please make sure that the registered name, registered office address, and financial year end date are up to date at Companies House.</p> <div class="copy-block__call-out">If you don't confirm your firm details within 60 working days of your financial year end, you'll receive a late return notification and a £250 late return fee. We may also take enforcement action against you.</div> </div> </section> <section id="section-how-to-update-or-confirm-your-firm-s-details" class="copy-block fca-innovation"> <div class="container"> <h2>How to update or confirm your firm's details</h2> <p>You’ll need to be registered with our <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="16d35457-ba40-4a51-b2a3-5c3605a0e7c5" href="/firms/connect" title="Connect">Connect</a> system and be granted permission from the principal user to use the form.</p> <p>To access the form:</p> <ol> <li>Choose ‘Start an application’ from the Connect menu.</li> <li>Choose ‘Select firm’ next to the firm for whom you are completing the attestation.</li> <li>Select ‘Update or attest to your firm details’ from the list of available applications.</li> <li>Select ‘show more’ and then ‘Start application’.</li> <li>Follow the instructions and guidance and complete the form.</li> </ol> <p>We’ve made changes to the firm details attestation form to improve the data we capture and make it easier to use. The form will highlight any errors and provide instructions on how to correct them.</p> <p>Please note, we don't accept paper forms.</p> </div> </section> <section id="section-firms-registered-at-companies-house" class="copy-block fca-innovation"> <div class="container"> <h2>Firms registered at Companies House</h2> <p>If you're changing your firm's registered name, registered office address, legal status or financial year end, then you must have registered these changes with <a href="https://www.gov.uk/government/organisations/companies-house" target="_blank">Companies House</a> before you update your firm's details with us, as they are the official repository of this information.</p> <p>The FDA form will ask you to confirm the Companies House details that we will use and publish to the FS Register.</p> </div> </section> <section id="section-firms-with-appointed-representatives" class="copy-block fca-innovation"> <div class="container"> <h2>Firms with appointed representatives</h2> <p>Firms who have appointed representatives (ARs) are also required to review and confirm details of their ARs within the FDA form (under <a href="https://www.handbook.fca.org.uk/handbook/SUP/12/7.html" target="_self">SUP 12.7.7</a>).</p> <p>To make changes to your ARs, use the relevant forms on <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="16d35457-ba40-4a51-b2a3-5c3605a0e7c5" href="/firms/connect" title="Connect">Connect</a> before you complete your attestation:</p> <ul> <li>add an AR – complete the ‘add an appointed representative or tied agent’ form</li> <li>change AR details – complete the ‘appointed representative or tied agent change details’ form</li> <li>terminate an AR – complete the ‘terminate AR’ form</li> </ul> <p><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="3abe3590-6ee7-4ba3-976c-371c2f419e1b" href="/firms/appointed-representatives-principals" title="Principals and appointed representatives ">Find out more about principals and appointed representatives</a>.</p> </div> </section> <section id="section-payments-and-e-money-institutions" class="copy-block fca-innovation"> <div class="container"> <h2>Payments and e-money institutions</h2> <p>If you’re a payments or e-money institution, you don't need to complete an annual attestation. However, you will need to use the FDA form to change any of the following details:</p> <ul> <li>registered name</li> <li>trading names</li> <li>principal place of business (the address displayed under ‘basic details’ on the FS Register)</li> <li>registered office (if registered at Companies House)</li> <li>website address</li> <li>telephone number</li> <li>name and address of your auditor</li> <li>financial year end</li> </ul> </div> </section> <section id="section-trading-names-and-sensitive-business-names" class="copy-block fca-innovation"> <div class="container"> <h2>Trading names and sensitive business names</h2> <p>Firms can add new <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="55f1ae35-6018-481b-9b8b-21b38ea991f2" href="/firms/firm-details/trading-names" title="Trading names">trading names</a> by completing the FDA Form. This helps firms that already, or wish to, trade under a name different from their registered company name.</p> <p>Using <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="873e7038-bc1f-4343-9122-8579bb1353f8" href="/firms/firm-details/sensitive-business-names" title="Sensitive business names">certain sensitive words</a> in a business name may give a misleading indication of what the business does. You must seek our opinion before trading under or registering a business name containing these sensitive words.</p> </div> </section> <section id="section-directory-persons-attestation-dpa-" class="copy-block fca-innovation"> <div class="container"> <h2>Directory Persons’ Attestation (DPA)</h2> <p>If your firm submits Directory Persons’ data to us, your firm is subject to <a href="https://www.handbook.fca.org.uk/handbook/SUP/16/26.html">SUP 16.26 reporting requirements</a>.</p> <p>These requirements mean that you must submit a Directory Persons' Attestation (DPA) to confirm that the data we hold is accurate and up to date.</p> <p>This is a <strong>different process</strong> to confirming your firm's details – you'll need to submit a separate DPA form on <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="16d35457-ba40-4a51-b2a3-5c3605a0e7c5" href="/firms/connect" title="Connect">Connect</a>.</p> <p>We publish a <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="cd175789-ee77-4ccb-8299-9cde6504c588" href="/firms/directory-persons" title="Directory of certified and assessed persons">directory of certified and assessed persons</a> on the FS Register.</p> <div class="copy-block__call-out">You must confirm your Directory Persons’ data within 12 months of your last update or attestation. If not, you'll receive a late return notification and a £250 late return fee. 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