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24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-254" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-254"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/creating-content-32" title="Creating content" topicsCount="16" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Creating content</span><span class="text--meta">16</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/moderating-content-33" title="Moderating content" topicsCount="20" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Moderating content</span><span class="text--meta">20</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/highlighting-content-34" title="Highlighting content" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Highlighting content</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/dealing-with-spam-35" title="Dealing with spam" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Dealing with spam</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object 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class="main-menu-link__name">Knowledge base</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ideation-40" title="Ideation" topicsCount="15" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ideation</span><span class="text--meta">15</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/events-41" title="Events" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Events</span><span class="text--meta">9</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/groups-42" title="Groups" topicsCount="17" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Groups</span><span class="text--meta">17</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/product-updates-43" title="Product updates" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Product updates</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-14" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-256" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-256" track="[object Object]" href="https://communities.gainsight.com/analytics-reporting-256" title="Analytics &amp; Reporting" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Analytics &amp; Reporting</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-256" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-256"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/data-catalog-connectors-313" title="Data Catalog &amp; Connectors" topicsCount="32" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Data Catalog &amp; Connectors</span><span class="text--meta">32</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/dashboards-46" title="Dashboards" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Dashboards</span><span class="text--meta">11</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/exports-45" title="Exports" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Exports</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/google-analytics-47" title="Google Analytics" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Google Analytics</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/post-field-analysis-48" title="Post Field Analysis" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Post Field Analysis</span><span class="text--meta">3</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-15" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-257" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-257" track="[object Object]" href="https://communities.gainsight.com/users-gamification-activation-257" title="Users, Gamification &amp; Activation" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Users, Gamification &amp; Activation</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-257" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-257"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/super-user-engagement-60" title="(Super-)user engagement" topicsCount="14" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">(Super-)user engagement</span><span class="text--meta">14</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/moderating-users-61" title="Moderating users" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Moderating users</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/user-roles-permissions-62" title="User roles &amp; permissions" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">User roles &amp; permissions</span><span class="text--meta">8</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ranks-63" title="Ranks" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ranks</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/badges-64" title="Badges" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Badges</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/registration-login-sso-65" title="Registration, Login, SSO" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Registration, Login, SSO</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/email-campaigns-66" title="Email Campaigns" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Email Campaigns</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-16" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-258" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-258" track="[object Object]" href="https://communities.gainsight.com/customization-integrations-258" title="Customization &amp; Integrations" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Customization &amp; Integrations</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-258" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-258"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/homepage-50" title="Homepage" topicsCount="7" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Homepage</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/platform-styling-51" title="Platform Styling" topicsCount="22" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Platform Styling</span><span class="text--meta">22</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/phrases-52" title="Phrases" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Phrases</span><span class="text--meta">9</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/languages-278" title="Languages" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Languages</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/sso-53" title="SSO" topicsCount="13" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">SSO</span><span class="text--meta">13</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/integrations-54" title="Integrations" topicsCount="23" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Integrations</span><span class="text--meta">23</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/api-55" title="API" topicsCount="10" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">API</span><span class="text--meta">10</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-93" role="option"><a track="[object Object]" href="https://communities.gainsight.com/emails-56" title="Emails" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Emails</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-94" role="option"><a track="[object Object]" href="https://communities.gainsight.com/third-party-scripts-57" title="Third-party Scripts" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Third-party Scripts</span><span class="text--meta">3</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-95" role="option"><a track="[object Object]" href="https://communities.gainsight.com/embeddable-widgets-58" title="Embeddable Widgets" topicsCount="18" class="link--text main-menu-link main-menu-link--category"><span 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track="[object Object]" href="https://communities.gainsight.com/全製品共通-gainsightの歩き方-276" title="全製品共通|Gainsightの歩き方" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">全製品共通|Gainsightの歩き方</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-276" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-276"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/一般情報-277" title="一般情報" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span 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tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-266"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ステップ1-まず最初に確認すること-267" title="ステップ1:まず最初に確認すること" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ステップ1:まず最初に確認すること</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ステップ2-データ周りを確認します-268" title="ステップ2:データ周りを確認します" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ステップ2:データ周りを確認します</span><span class="text--meta">3</span></a></li></ul></li></ul></div></li><li 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class="thread-list-title qa-subForum-header"> <div class="sitewidth"> <h1 class="thread-list-view-title thread-subforum-title qa-page-title">ユーザー向け:ここから始めてみよう!</h1> <p class="thread-list-view-description qa-subforum-description">ユーザーのみなさまがより快適にGainsightを使っていただくためのTipsをご紹介</p> <div class='searchbar-in-hero'> <form method="get" action="/search"> <div class="searchbox searchbox--large qa-search-area"> <div class="searchbox__input qa-menu-search-input search-v2"> <div class="algolia-search--forum algolia-search" data-preact="destination/modules/Search/Features/SearchWidget/SearchForm" data-props='{&quot;isUserGuest&quot;:true,&quot;isFederatedSalesforceSearch&quot;:false,&quot;isFederatedSkilljarSearch&quot;:false,&quot;isFederatedFreshdeskSearch&quot;:false,&quot;isAlgoliaAnswersActive&quot;:false,&quot;searchInContentCategories&quot;:[270],&quot;groupId&quot;:null,&quot;aiSearchSummary&quot;:true,&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;live.search.placeholder&quot;:&quot;Search for 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