CINXE.COM
ユーザー向け:ここから始めてみよう! | Gainsight Community
<!DOCTYPE html> <html lang="en"> <head> <meta name="robots" content="index, follow" /> <meta name="google-site-verification" content="e4RcoxfgBpA6BxMQS5kyp2ZCqIxHN5zuZ-QaJpL-gwk" /> <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-139647064-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-139647064-1'); </script> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-D95X6560HT"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-D95X6560HT'); </script> <!-- Gainsight community rebrand --> <style> @import url('https://fonts.googleapis.com/css2?family=Montserrat&display=swap'); </style> <!-- Gainsight PX Tag --> <script type="text/javascript"> (function(n,t,a,e,co){var i="aptrinsic";n[i]=n[i]||function(){ (n[i].q=n[i].q||[]).push(arguments)},n[i].p=e;n[i].c=co; var r=t.createElement("script");r.async=!0,r.src=a+"?a="+e; var c=t.getElementsByTagName("script")[0];c.parentNode.insertBefore(r,c) })(window,document,"https://web-sdk.aptrinsic.com/api/aptrinsic.js","AP-23MZA3YGKNMH-2"); </script> <!-- Gainsight PX Tag --> <script type="text/javascript" src="//script.crazyegg.com/pages/scripts/0119/2042.js" async="async" ></script> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="format-detection" content="telephone=no"> <meta name="HandheldFriendly" content="true" /> <meta http-equiv="X-UA-Compatible" content="ie=edge"><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"5364be9000",applicationID:"214056673"};;/*! For license information please see nr-loader-rum-1.283.2.min.js.LICENSE.txt */ (()=>{var e,t,r={122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},217:(e,t,r)=>{"use strict";r.d(t,{D0:()=>m,gD:()=>v,xN:()=>h});r(860).K7.genericEvents;const n="experimental.marks",i="experimental.measures",o="experimental.resources",a=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var s=r(614),c=r(944),u=r(384),l=r(122);const d="[data-nr-mask]",f=()=>{const e={feature_flags:[],experimental:{marks:!1,measures:!1,resources:!1},mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},get feature_flags(){return e.feature_flags},set feature_flags(t){e.feature_flags=t},generic_events:{enabled:!0,autoStart:!0},harvest:{interval:30},jserrors:{enabled:!0,autoStart:!0},logging:{enabled:!0,autoStart:!0},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,autoStart:!0},performance:{get capture_marks(){return e.feature_flags.includes(n)||e.experimental.marks},set capture_marks(t){e.experimental.marks=t},get capture_measures(){return e.feature_flags.includes(i)||e.experimental.measures},set capture_measures(t){e.experimental.measures=t},capture_detail:!0,resources:{get enabled(){return e.feature_flags.includes(o)||e.experimental.resources},set enabled(t){e.experimental.resources=t},asset_types:[],first_party_domains:[],ignore_newrelic:!0}},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:s.wk,inactiveMs:s.BB},session_replay:{autoStart:!0,enabled:!1,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){a(t)?e.mask_selector="".concat(t,",").concat(d):""===t||null===t?e.mask_selector=d:(0,c.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){a(t)?e.block_selector+=",".concat(t):""!==t&&(0,c.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,c.R)(7,t)}},session_trace:{enabled:!0,autoStart:!0},soft_navigations:{enabled:!0,autoStart:!0},spa:{enabled:!0,autoStart:!0},ssl:void 0,user_actions:{enabled:!0,elementAttributes:["id","className","tagName","type"]}}},g={},p="All configuration objects require an agent identifier!";function m(e){if(!e)throw new Error(p);if(!g[e])throw new Error("Configuration for ".concat(e," was never set"));return g[e]}function h(e,t){if(!e)throw new Error(p);g[e]=(0,l.a)(t,f());const r=(0,u.nY)(e);r&&(r.init=g[e])}function v(e,t){if(!e)throw new Error(p);var r=m(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>d});var n=r(122),i=r(384),o=r(154),a=r(324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0,harvester:void 0},l={};function d(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!l[e])throw new Error("Runtime for ".concat(e," was never set"));return l[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");l[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(l[e],"harvestCount")||Object.defineProperty(l[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=l[e])}},324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.283.2",i="PROD",o="CDN"},154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>l,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,l=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>d,x3:()=>u});var n=r(836),i=r(606),o=r(860),a=r(646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};l(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function l(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function d(e="",t="feature",r=!1){if(l(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(990),o=r(371),a=r(646),s=r(607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},l={},d=!1;try{d=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=m(e),l=c.length,d=0;d<l;d++)c[d].apply(a,r);var p=v()[s[e]];p&&p.push([f,e,r,a]);return a},get:h,listeners:m,context:g,buffer:function(e,t){const r=v();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!v()[s[e]]},debugId:r,backlog:d?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:d};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=m(e).concat(t)}function m(e){return n[e]||[]}function h(t){return l[t]=l[t]||e(f,t)}function v(){return f.backlog}}(void 0,"globalEE"),l=(0,n.Zm)();l.ee||(l.ee=u)},646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(566).bz)()},566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(836),i=r(154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>l,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>d});var n=r(154),i=r(863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function l(e,t){a()[e]=t}function d(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},434:(e,t,r)=>{"use strict";r.d(t,{Jt:()=>o,YM:()=>c});var n=r(836),i=r(607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];l(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return l(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,l,d;try{a=this,o=[...arguments],l="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],l],e)}i(r+"start",[o,a,s],l,c);try{return d=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],l,c),e}finally{i(r+"end",[o,a,d],l,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function l(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{A$:()=>o,ET:()=>a,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o={OFF:0,ERROR:1,WARN:2,INFO:3,DEBUG:4,TRACE:5},a="log";n.K7.logging},773:(e,t,r)=>{"use strict";r.d(t,{z_:()=>o,XG:()=>s,TZ:()=>n,rs:()=>i,xV:()=>a});r(154),r(566),r(384);const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(836),i=r(687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},603:(e,t,r)=>{"use strict";r.d(t,{j:()=>K});var n=r(860),i=r(555),o=r(371),a=r(908),s=r(836),c=r(687),u=r(289),l=r(154),d=r(944),f=r(773),g=r(384),p=r(344);const m=["setErrorHandler","finished","addToTrace","addRelease","recordCustomEvent","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],h=["setErrorHandler","finished","addToTrace","addRelease"];var v=r(863),b=r(614),y=r(993);var w=r(646),R=r(434);const A=new Map;function E(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,d.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,R.YM)(i),a=new w.y(s.P);a.level=n.level,a.customAttributes=n.customAttributes;const c=t[r]?.[R.Jt]||t[r];return A.set(c,a),o.inPlace(t,[r],"wrap-logger-",(()=>A.get(c))),i}function _(){const e=(0,g.pV)();m.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,d.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function N(e,t,g=!1){t||(0,c.Ak)(e,"api");const m={};var w=s.ee.get(e),R=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var A="api-",_=A+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(A,n,!0,o||null===r?"session":void 0)(t,r)}function k(){}m.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,v.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},m.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),E(w,e,t,{customAttributes:r,level:i})},h.forEach((e=>{m[e]=j(A,e,!0,"api")})),m.addPageAction=j(A,"addPageAction",!0,n.K7.genericEvents),m.recordCustomEvent=j(A,"recordCustomEvent",!0,n.K7.genericEvents),m.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(A,"setPageViewName",!0)()},m.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,d.R)(40,typeof t)}else(0,d.R)(39,typeof e)},m.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,d.R)(41,typeof e)},m.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,d.R)(42,typeof e)},m.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,d.R)(23,e)}},m[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},m[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},m.interaction=function(e){return(new k).get("object"==typeof e?e:{})};const T=k.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,v.t)(),e,r],i,n.K7.spa,w),function(){if(R.emit((o?"":"no-")+"fn-start",[(0,v.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw R.emit("fn-err",[arguments,this,t],r),t}finally{R.emit("fn-end",[(0,v.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[r?(0,v.t)():performance.now(),...arguments],r?null:this,i,w),r?void 0:this}}function I(){r.e(296).then(r.bind(r,778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,d.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{T[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),m.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(A,"routeName",!0,n.K7.spa),m.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,v.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},l.RI?(0,u.GG)((()=>I()),!0):I(),m}var k=r(217),T=r(122);const j={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},I={};var O=r(284);const S=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let P=!1;function K(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:d={},exposed:f=!0}=t;d.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,k.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");I[e]=(0,T.a)(t,j);const r=(0,g.nY)(e);r&&(r.loader_config=I[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},l.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const m=(0,k.D0)(e.agentIdentifier),h=[c.beacon,c.errorBeacon];P||(m.proxy.assets&&(S(m.proxy.assets),h.push(m.proxy.assets)),m.proxy.beacon&&h.push(m.proxy.beacon),_(),(0,g.US)("activatedFeatures",O.B),e.runSoftNavOverSpa&&=!0===m.soft_navigations.enabled&&m.feature_flags.includes("soft_nav")),d.denyList=[...m.ajax.deny_list||[],...m.ajax.block_internal?h:[]],d.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,d),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=N(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),P=!0}},374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>u,K7:()=>s,P3:()=>c,XX:()=>i,qY:()=>n,v4:()=>a});const n="events",i="jserrors",o="browser/blobs",a="rum",s={ajax:"ajax",genericEvents:"generic_events",jserrors:i,logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},c={[s.pageViewEvent]:1,[s.pageViewTiming]:2,[s.metrics]:3,[s.jserrors]:4,[s.spa]:5,[s.ajax]:6,[s.sessionTrace]:7,[s.softNav]:8,[s.sessionReplay]:9,[s.logging]:10,[s.genericEvents]:11},u={[s.pageViewEvent]:a,[s.pageViewTiming]:n,[s.ajax]:n,[s.spa]:n,[s.softNav]:n,[s.metrics]:i,[s.jserrors]:i,[s.sessionTrace]:o,[s.sessionReplay]:o,[s.logging]:"browser/logs",[s.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.283.2.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.283.2.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),l=0;l<u.length;l++){var d=u[l];if(d.getAttribute("src")==r||d.getAttribute("data-webpack")==t+o){s=d;break}}if(!s){c=!0;var f={296:"sha512-2Y8GMAOGF658KnXzOZ/v+DlLch8TBFvV0tTNnOy9wrpvtDa1t5CdZMyX+LubTymBlzPp6NUjllBghMCZqXBPmg=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={374:0,840:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.283.2.PROD"]=self["webpackChunk:NRBA-1.283.2.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(374);var e=i(944),t=i(344),r=i(566);class n{agentIdentifier;constructor(){this.agentIdentifier=(0,r.LA)(16)}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}recordCustomEvent(e,t){return this.#e("recordCustomEvent",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(217);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var l=i(603);var d=i(687),f=i(234),g=i(289),p=i(154),m=i(384);const h=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function v(e){return!!(0,m.dV)().o.MO&&h(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,d.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,d.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(h(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(!this.#t(this.featureName,o))return(0,d.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),t.runtime.harvester.initializedAggregates.push(this.featAggregate),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,d.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return v(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(630);class R extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var A=i(908),E=i(843),_=i(878),x=i(782),N=i(863);class k extends y{static featureName=x.T;constructor(e,t=!0){super(e,x.T,t),p.RI&&((0,E.u)((()=>(0,A.p)("docHidden",[(0,N.t)()],void 0,x.T,this.ee)),!0),(0,_.sp)("pagehide",(()=>(0,A.p)("winPagehide",[(0,N.t)()],void 0,x.T,this.ee))),this.importAggregator(e))}}var T=i(773);class j extends y{static featureName=T.TZ;constructor(e,t=!0){super(e,T.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t){super(),p.gm?(this.features={},(0,m.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(R),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,l.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,m.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[R,k,j],loaderType:"lite"})})()})();</script> <link rel="shortcut icon" type="image/png" href="https://uploads-us-west-2.insided.com/gainsight-us/attachment/d6c06c97-b64e-470f-b47d-999f1a095051_thumb.jpg" /> <title>ユーザー向け:ここから始めてみよう! | Gainsight Community</title> <meta name="description" content="ユーザーのみなさまがより快適にGainsightを使っていただくためのTipsをご紹介"> <meta property="og:title" content="ユーザー向け:ここから始めてみよう! | Gainsight Community"/> <meta property="og:type" content="website" /> <meta property="og:url" content="https://communities.gainsight.com/ユーザー向け-ここから始めてみよう-270"/> <meta property="og:description" content="ユーザーのみなさまがより快適にGainsightを使っていただくためのTipsをご紹介" /> <meta property="og:image" content="https://uploads-us-west-2.insided.com/gainsight-us/attachment/45d49424-1205-43e9-8de3-f42cf48896bc_thumb.png"/> <meta property="og:image:secure_url" content="https://uploads-us-west-2.insided.com/gainsight-us/attachment/45d49424-1205-43e9-8de3-f42cf48896bc_thumb.png"/> <link rel="canonical" href="https://communities.gainsight.com/ユーザー向け-ここから始めてみよう-270" /> <style id="css-variables">@font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #d5d9deff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: 'Montserrat', sans-serif;;--config--main-button-base-font-weight: 400;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: none;--config--main-color-alert: #ed5937ff;--config--main-color-brand: #153d5eff;--config--main-color-brand-secondary: #4e5bcaff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f6f8faff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #f79321ff;--config--main-color-night: #1a1a1aff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #3cb54aff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: 'Montserrat', sans-serif;;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: 'Montserrat', sans-serif;;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #153d5eff;--config-anchor-base-hover-color: #153d5eff;--config-avatar-notification-background-color: #153d5eff;--config-body-background-color: #f0f2f6ff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: #fff2f1;--config-button-cancel-active-border-color: #bf210d;--config-button-cancel-active-color: #9a1c0b;--config-button-cancel-background-color: transparent;--config-button-cancel-border-color: #bf210d;--config-button-cancel-border-radius: 4px;--config-button-cancel-border-width: 1px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #9a1c0b;--config-button-cancel-hover-background-color: #fff9f9;--config-button-cancel-hover-border-color: #bf210d;--config-button-cancel-hover-color: #9a1c0b;--config-button-cta-active-background-color: #153D5E;--config-button-cta-active-border-color: #0d2538;--config-button-cta-active-border-width: 1px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #fff;--config-button-cta-background-color: #153D5E;--config-button-cta-border-color: #153D5E;--config-button-cta-border-radius: 4px;--config-button-cta-border-width: 1px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #fff;--config-button-cta-focus-background-color: #133856ff;--config-button-cta-focus-border-color: #102f49ff;--config-button-cta-focus-border-width: 1px;--config-button-cta-focus-color: #fff;--config-button-cta-hover-background-color: #0d2538;--config-button-cta-hover-border-color: #0d2538;--config-button-cta-hover-border-width: 1px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #fff;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #3c4abd;--config-button-secondary-active-border-color: #3c4abd;--config-button-secondary-active-border-width: 1px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #fff;--config-button-secondary-background-color: #ffffff;--config-button-secondary-border-color: #153D5E;--config-button-secondary-border-radius: 4px;--config-button-secondary-border-width: 1px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #153D5E;--config-button-secondary-focus-background-color: #3b49c4ff;--config-button-secondary-focus-border-color: #3b49c4ff;--config-button-secondary-focus-border-width: 1px;--config-button-secondary-focus-color: #153D5E;--config-button-secondary-hover-background-color: #4e5bca;--config-button-secondary-hover-border-color: #4e5bca;--config-button-secondary-hover-border-width: 1px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #fff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: rgba(42, 170, 225, 0.15);--config-button-toggle-active-border-color: #153d5e;--config-button-toggle-active-color: #153d5e;--config-button-toggle-background-color: transparent;--config-button-toggle-border-color: #153d5e;--config-button-toggle-border-radius: 4px;--config-button-toggle-border-width: 1px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #153d5e;--config-button-toggle-filled-background-color: #153d5eff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #102f49ff;--config-button-toggle-hover-background-color: rgba(42, 170, 225, 0.1);--config-button-toggle-hover-border-color: #153d5e;--config-button-toggle-hover-color: #153d5e;--config-button-toggle-on-active-background-color: #153d5e;--config-button-toggle-on-active-border-color: #153d5e;--config-button-toggle-on-active-color: #fff;--config-button-toggle-on-background-color: #153d5eaa;--config-button-toggle-on-border-color: #153d5e;--config-button-toggle-on-border-radius: 4px;--config-button-toggle-on-border-width: 1px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #fff;--config-button-toggle-on-hover-background-color: #153d5e;--config-button-toggle-on-hover-border-color: #153d5e;--config-button-toggle-on-hover-color: #fff;--config-button-toggle-outline-background-color: #153d5eff;--config-button-toggle-outline-color: #153d5eff;--config-button-toggle-outline-pseudo-color: #153d5eff;--config-button-toggle-outline-spinner-color: #153d5eff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #1a1a1aff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #153d5eff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #1a1a1aff;--config-editor-comment-toolbar-button-hover-color: #153d5eff;--config-footer-background-color: #1a1a1aff;--config-footer-color: #fff;--config-header-color: #153d5eff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #ffffffff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #153d5eff;--config-link-base-color: #1a1a1aff;--config-link-base-hover-color: #153d5eff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #ffffff;--config-main-navigation-border-bottom-color: #d5d7db;--config-main-navigation-border-top-color: #d5d7db;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #1a1a1a;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: #1a1a1a;--config-main-navigation-nav-font-weight: normal;--config-main-navigation-nav-link-color: #00b3e8;--config-main-navigation-search-placeholder-color: #6d6a6aff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #153d5eff;--config-meta-text-color: #5f6c7aff;--config-notification-widget-background-color: #153d5eff;--config-notification-widget-color: #ffffffff;--config-pagination-active-page-color: #153d5eff;--config-paging-item-hover-color: #153d5eff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #153d5eff;--config-sidebar-widget-font-family: 'Montserrat', sans-serif;;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #ffffffff;--config-tag-modify-link-color: #153d5eff;--config-tag-pill-background-color: #f0f2f6;--config-tag-pill-hover-background-color: #a1c9eaff;--config-tag-pill-hover-border-color: #153d5eff;--config-tag-pill-hover-color: #153d5eff;--config-thread-list-best-answer-background-color: #3cb54a0d;--config-thread-list-best-answer-border-color: #3cb54aff;--config-thread-list-mod-break-background: #153d5e0d;--config-thread-list-mod-break-border-color: #153d5eff;--config-thread-list-sticky-topic-background: #153d5ef2;--config-thread-list-sticky-topic-border-color: #153d5eff;--config-thread-list-sticky-topic-flag-color: #153d5eff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #3cb54aff;--config-thread-pill-author-background-color: #153d5eff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #f79321ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #153d5eff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #3cb54aff;--config-topic-page-answered-field-link-color: #153d5eff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #153d5eff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #d5d9deff;--config-topic-question-color: #f79321ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #f0f2f6ff;--config-widget-cta-color: #1a1a1aff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #153d5eff;--config-widget-tabs-forum-list-header-hover-color: #153d5eff;--config-card-border-radius: 9px;--config-card-border-width: 0;--config-card-background-color: #ffffff;--config-card-title-color: #1a1a1a;--config-card-text-color: #1a1a1a;--config-card-border-color: #d5d7db;--config-card-hover-background-color: #ffffff;--config-card-hover-title-color: #1a1a1a;--config-card-hover-text-color: #1a1a1a;--config-card-hover-border-color: #d5d7db;--config-card-hover-shadow: 0 5px 20px 0 rgba(0, 0, 0, 0.08);--config-card-active-background-color: #ffffff;--config-card-active-title-color: #1a1a1a;--config-card-active-text-color: #1a1a1a;--config-card-active-border-color: #d5d7db;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-list-views-use-card-theme: 0;--config-list-views-card-border-width: 1px;--config-list-views-card-border-radius: 5px;--config-list-views-card-default-background-color: #ffffff;--config-list-views-card-default-title-color: #153d5eff;--config-list-views-card-default-text-color: #1a1a1aff;--config-list-views-card-default-border-color: #d5d9deff;--config-list-views-card-hover-background-color: #ffffff;--config-list-views-card-hover-title-color: #153d5eff;--config-list-views-card-hover-text-color: #1a1a1aff;--config-list-views-card-hover-border-color: #d5d9deff;--config-list-views-card-click-background-color: #ffffff;--config-list-views-card-click-title-color: #153d5eff;--config-list-views-card-click-text-color: #1a1a1aff;--config-list-views-card-click-border-color: #d5d9deff;--config-sidebar-widget-username-color: #1a1a1aff;--config-username-hover-color: #00b3e8ff;--config-username-hover-decoration: none;--config-button-border-width: 1px;--config-button-border-radius: 4px;--config-button-cta-hover-border-radius: 4px;--config-button-cta-active-border-radius: 4px;--config-button-secondary-hover-border-radius: 4px;--config-button-secondary-active-border-radius: 4px;--config-button-toggle-hover-border-radius: 4px;--config-button-toggle-active-border-radius: 4px;--config-button-toggle-on-hover-border-radius: 4px;--config-button-toggle-on-active-border-radius: 4px;--config-button-cancel-hover-border-radius: 4px;--config-button-cancel-active-border-radius: 4px;--config--favicon-url: https://uploads-us-west-2.insided.com/gainsight-us/attachment/d6c06c97-b64e-470f-b47d-999f1a095051_thumb.jpg;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link href="https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/css/preact-app.css" id='main-css' rel="stylesheet" type="text/css" /> <script nonce="">if (!(window.CSS && CSS.supports('color', 'var(--fake-var)'))) { document.head.removeChild(document.getElementById('main-css')) document.write('<link href="/destination.css" rel="stylesheet" type="text/css"><\x2flink>'); }</script> <meta name="google-site-verification" data-name="insided" content="oqfvLwHZPmbDV01mBZz65Ia-k0iRzDpI_fZnmV4sR5U" /> <style> /* Old CSS .forum-featured-image { background-color: transparent; } .link.js-open-modal.qa-header-login-button { } p.copyright{ color: var(--config-anchor-base-color) !important; } .featuredBanner .banner-notification .box__content.box__pad { background-color: #FCC642; } */ a, .link--user, .thread-list-item a.link--user, .thread-meta-link--default-color { /* deep-blue shade */ color: #22649f; } a:hover, .link--user:hover, .thread-list-item:hover a.link--user:hover, .thread-meta-link--default-color:hover { /* deep-blue */ color: #153d5e; } /*Gainsight redesign*/ /*increase badge size*/ .qa-user-badges-list img { width: 75px; height: 75px; } /*All about pulse featured topic order*/ .pure-carousel #topic-id--43229 { order: -2 !important; } .pure-carousel #topic-id--43258 { order: -1 !important; } /* Quick Links */ .quicklink__box { border-radius: 8px !important; } /* Events */ .event__month { background-color: #153E5E !important; } /* Tabs widget */ /* .tabs--nav { background-color: #143E5D; } */ .qa-tabs-menu { padding: 5px 10px !important; } /* .widget--tabs .tabs__item a { color: white !important; } /* /*banner topic*/ .banner-notification { background-color: #153d5e; } /*homepage banner*/ .homepage-widget-wrapper .forum-featured-image { height: 340px; } .homepage-widget-wrapper .brand-hero-title { padding-top: 80px; } .event-calendar-row{ padding-right: 10px; } .featured-topic--full-width.featured-topic--featured-image .featured-topic__hero { width: 100% ; } .notification-center__panel { z-index: 1026; } /* CSS for Groups Header */ .group-overview-wrapper-title{ color: black; } /* CSS for Groups Header */ .group-overview-wrapper-title{ background-image: url("https://uploads-us-west-2.insided.com/gainsight-us/attachment/13172735-9a48-43d2-8c7c-4032c2056f6a.png"); height: 240px; width: 1140px; background-size: cover; background-repeat: no-repeat; background-position: 100%; align-items: center; justify-content: start; padding-left: 100px; display: flex; margin-bottom: 40px; margin-top: 40px; color: white; border-radius: 16px; } /* CSS for Groups Header on Mobile Devices */ @media (max-width: 812px) { .group-overview-wrapper-title { background-image: url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII="); height: 100px; width: 395px; background-size: cover; align-items: center; justify-content: center; display:flex; margin-bottom: 10px; margin-top: 10px; color: black; border-radius: 0; } } /* .popup { position: fixed; top: 50%; left: 50%; transform: translate(-50%, -50%); background-color: #fff; border-radius: 8px; box-shadow: 0 4px 10px rgba(0, 0, 0, 0.2); width: 300px; max-width: 80%; z-index: 1000; text-align: center; padding: 20px; } .popup-content p { font-size: 16px; margin-bottom: 20px; } .popup.hidden { display: none; } #close-popup { background-color: #007bff; color: #fff; border: none; border-radius: 5px; padding: 10px 20px; cursor: pointer; } #close-popup:hover { background-color: #0056b3; } */ </style> </head> <body id="customcss" class="twig_site-forum category-page"> <div data-preact="destination/modules/Accessibility/SkipToContent/SkipToContent" class="" data-props="{}"><a href="#main-content-target" class="skip-to-content-btn" aria-label="Skip to main content">Skip to main content</a></div> <!-- <script> document.addEventListener('DOMContentLoaded', function() { if (!localStorage.getItem('popupShown')) { document.getElementById('imagePopup').style.display = 'block'; localStorage.setItem('popupShown', 'true'); } }); function closePopup() { document.getElementById('imagePopup').style.display = 'none'; } </script> <script src="https://cdn.jsdelivr.net/npm/canvas-confetti@1.4.0/dist/confetti.browser.min.js"></script> <script> document.addEventListener('DOMContentLoaded', function () { if (!localStorage.getItem('firstVisitDone')) { confetti({ particleCount: 250, spread: 220, angle: 90, origin: { y: 0.3 } // Slightly lower to make it feel like it's coming from the top }); localStorage.setItem('firstVisitDone', 'true'); } }); </script> <script> document.addEventListener('DOMContentLoaded', function() { if (!localStorage.getItem('popupShown')) { document.getElementById('imagePopup').style.display = 'block'; localStorage.setItem('popupShown', 'true'); } }); function closePopup() { document.getElementById('imagePopup').style.display = 'none'; } </script> --> <div id="community-id" data-data=gainsight-us ></div> <div id="device-type" data-data=desktop ></div> <main id='root' class='body-wrapper'> <div class="ssi ssi-header custom-header"> <style> .custom-gs-grid { display: grid; grid-template-columns: 0.75fr 0.8fr; grid-template-rows: 64px; grid-gap: 10em; padding-bottom: 6px; background: #FFFFFF; padding-top: 10px; /* padding: 0px 60px 0px 60px; */ } @media only screen and (max-width:768px) { .custom-gs-grid { grid-gap: 0em; } .sidebar-right { display: none; } } @media all and (max-width: 700px) { .custom-gs-grid aside, .custom-gs-grid article { grid-column: 1 / 4; } } .custom-gs-grid aside, .custom-gs-grid article { /*background: #eaeaea;*/ display: flex; align-items: center; justify-content: center; } .custom-gs-grid aside a { display:inline-block; height:36px; } ul.custom-header { list-style-type: none; margin: 0; padding: 0; overflow: hidden; } ul.custom-header li { float: left; } ul.custom-header li a { display: block; padding: 8px; text-transform: uppercase; color: #5b5b5b; font-size: 13px; } .custom-header-logo { height: 90%; } /* @media (prefers-color-scheme: dark) { .custom-header-logo { content:url("https://uploads-us-west-2.insided.com/gainsight-en/attachment/94142353-2d26-4a40-91be-52137bacc240.png"); } } */ .custom-header-sidebar { height: 20px; border: 0.5px groove #5B6D86; margin-left: 10px; } .custom-header-logo-text { text-transform: uppercase; font-family: 'Montserrat', sans-serif; font-style: normal; font-weight: 400; font-size: 22px; line-height: 27px; letter-spacing: 0.12em; margin-left: 10px; color: #5B6D86; } /* Page style overrides */ .main-navigation--wrapper { border:none; } </style> <div class="custom-gs-grid"> <aside class="sidebar-left"> <a href="/"><img alt="Gainsight Logo" src="https://uploads-eu-west-1.almostinsided.com/gainsight-en/attachment/f57078aa-c698-4fad-a960-9b1a517f07b8.png" class="custom-header-logo"></a> <div class="custom-header-sidebar"></div> <div class="custom-header-logo-text">Community</div> </aside> <!-- <article></article> --> <aside class="sidebar-right"> <ul class="custom-header"> <li><a href="https://gainsight.com" target=“_blank”>Gainsight.com</a></li> <li><a href="https://communities.gainsight.com/p/Gainsight-Support" target=“_blank”>Support & Documentation</a></li> <li><a href="https://gainsight.com/marketplace/" target="_blank">Marketplace</a></li> <li><a href="https://education.gainsight.com/" target="_blank">Training</a></li> <li><a href="https://www.gainsight.com/pulse-plus/" target="_blank">Pulse+</a></li> </ul> </aside> </div> </div> <div class="sitewidth flash-message-wrapper"> <div class="col"> <div class="module templatehead"> </div> </div> </div> <div data-preact="widget-notification/FeaturedTopicsWrapper" class="" data-props="{"widget":"featuredBanner"}"></div> <div data-preact="mega-menu/index" class="" data-props="{"logo":"","newTopicURL":"\/topic\/new","groupCount":25,"communityCategoriesV2":[{"id":1,"type":0,"title":"Welcome","description":"The latest news and updates from the Gainsight team","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":2,"type":0,"title":"Community News","description":"The latest news and and tips on getting the most out of the Gainsight Community","thumbnailImage":"9d8ee06b-62cc-4270-91b5-ef413f8aec7a_thumb.png","parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":361,"url":"https:\/\/communities.gainsight.com\/community-news-2"}],"language":"en","visibleTopicsCount":361,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/welcome-1"},{"id":14,"type":0,"title":"Discuss Gainsight Products","description":"Ask questions, find answers and help others get the most out of all the Gainsight products","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":15,"type":0,"title":"Customer Success (CS)","description":"Ask questions and learn from others about features, workflows, and all the possibilities of Gainsight CS","thumbnailImage":"5795f8a3-f92e-4016-98c2-efdb659ec6cf_thumb.png","parentId":14,"isContainer":false,"children":[],"visibleTopicsCount":4967,"url":"https:\/\/communities.gainsight.com\/customer-success-cs-15"},{"id":16,"type":0,"title":"Product Experience (PX)","description":"Learn about surveys, in-app engagements, and compelling in-product knowledge ","thumbnailImage":"538a716f-c1df-4887-b768-565d33fc3fe2_thumb.png","parentId":14,"isContainer":false,"children":[],"visibleTopicsCount":808,"url":"https:\/\/communities.gainsight.com\/product-experience-px-16"},{"id":17,"type":0,"title":"Customer Communities (CC)","description":"Discover how to build engaging, vibrant communities with the CC platform","thumbnailImage":"38ad0bae-11b4-4f52-9818-401f8499f813_thumb.png","parentId":14,"isContainer":false,"children":[],"visibleTopicsCount":2353,"url":"https:\/\/communities.gainsight.com\/customer-communities-cc-17"},{"id":18,"type":0,"title":"Customer Education (CE)","description":"Create compelling learning paths and a cohesive learning experience","thumbnailImage":"cb494660-6850-4ae9-9f20-c7882385a123_thumb.png","parentId":14,"isContainer":false,"children":[],"visibleTopicsCount":105,"url":"https:\/\/communities.gainsight.com\/customer-education-ce-18"},{"id":302,"type":0,"title":"Staircase AI by Gainsight ","description":"Explore best practices, connect with peers, and accelerate Staircase AI's impact","thumbnailImage":"b43561c8-7536-440c-a697-3213313df997_thumb.png","parentId":14,"isContainer":false,"children":[],"visibleTopicsCount":2,"url":"https:\/\/communities.gainsight.com\/staircase-ai-by-gainsight-302"}],"language":"en","visibleTopicsCount":8235,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/discuss-gainsight-products-14"},{"id":7,"type":0,"title":"Share and Learn Best Practices","description":"Discover the latest best practices and network with other industry experts","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":9,"type":0,"title":"CS Perspectives from Gainsight","description":"A place where the Gainsight team shares best practices for effective Customer Success","thumbnailImage":"f54292ea-6c70-41e5-be2d-ef3477ec95f8_thumb.png","parentId":7,"isContainer":false,"children":[],"visibleTopicsCount":625,"url":"https:\/\/communities.gainsight.com\/cs-perspectives-from-gainsight-9"},{"id":327,"type":0,"title":"AI Inspiration and Insights","description":"The latest inspirational and insightful articles about AI by Gainsight","thumbnailImage":null,"parentId":7,"isContainer":false,"children":[],"visibleTopicsCount":12,"url":"https:\/\/communities.gainsight.com\/ai-inspiration-and-insights-327"},{"id":8,"type":0,"title":"All About Pulse","description":"Be part of the Pulse community all year round by discovering events, sharing your takeaways, and keeping the conversations going","thumbnailImage":"c4ded539-7c66-40dc-87bc-3b9bc15018fb_thumb.png","parentId":7,"isContainer":false,"children":[],"visibleTopicsCount":185,"url":"https:\/\/communities.gainsight.com\/all-about-pulse-8"}],"language":"en","visibleTopicsCount":822,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/communities.gainsight.com\/share-and-learn-best-practices-7"},{"id":209,"type":0,"title":"Meetings and Trainings","description":"Get access to a world of insights with trainings, webinars, roundtables, and more","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":3,"type":0,"title":"Meetings & Office Hours","description":"Get access to a world of insights with webinars, roundtables, and more","thumbnailImage":"790d3a50-196e-4e8c-b727-92a8a4e25d39_thumb.png","parentId":209,"isContainer":false,"children":[],"visibleTopicsCount":1504,"url":"https:\/\/communities.gainsight.com\/meetings-office-hours-3"},{"id":4,"type":0,"title":"Training & Certification","description":"Elevate your Gainsight proficiency with trainings, certifications and a community that is cheering you on","thumbnailImage":"c9070e7f-aab7-4724-9d08-b1c035d37ba6_thumb.png","parentId":209,"isContainer":false,"children":[],"visibleTopicsCount":97,"url":"https:\/\/communities.gainsight.com\/training-certification-4"}],"language":"en","visibleTopicsCount":1601,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/communities.gainsight.com\/meetings-and-trainings-209"},{"id":216,"type":0,"title":"Archive","description":"This section contains archived community content","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":217,"type":0,"title":"Archived content","description":"This category contains archived community content that is no longer searchable","thumbnailImage":"1d0dab52-4971-4780-bad9-e6dbcc2f1cb1_thumb.png","parentId":216,"isContainer":false,"children":[],"visibleTopicsCount":580,"url":"https:\/\/communities.gainsight.com\/archived-content-217"}],"language":"en","visibleTopicsCount":580,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/archive-216"}],"knowledgeBaseCategoriesV2":[{"id":226,"type":1,"title":"Best Practices Hub ","description":"Gainsight's official guide to getting value out of the Gainsight platform.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":227,"type":1,"title":"Reducing Risk and Churn","description":"Explore strategies to mitigate risks and enhance customer retention by identifying and addressing potential issues","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":321,"type":1,"title":"Predictive health scoring","description":"Leverage predictive health scoring to identify risks, drive engagement, and reduce customer churn.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/predictive-health-scoring-321"},{"id":322,"type":1,"title":"Risk identification & management","description":"Proactively detect, prioritize, and address customer risks to ensure faster resolution and reduced churn.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/risk-identification-management-322"},{"id":230,"type":1,"title":"Digital-led signals & proactive resolution","description":"Leverage digital signals and automation to detect risks early, drive engagement, and ensure resolution.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/digital-led-signals-proactive-resolution-230"},{"id":228,"type":1,"title":"Renewal management & forecasting","description":"Centralize and automate renewal processes to improve forecast accuracy, mitigate risks, and drive retention.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/renewal-management-forecasting-228"},{"id":231,"type":1,"title":"Post-churn analysis and insights ","description":"Discover best practices to analyze churn data, uncover root causes, uncover trends, and enhance retention strategies.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/post-churn-analysis-and-insights-231"},{"id":323,"type":1,"title":"Cross-functional risk collaboration","description":"Align teams with clear roles, processes, and tools to collaboratively manage and mitigate customer risks.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/cross-functional-risk-collaboration-323"}],"visibleTopicsCount":30,"containerCategoriesCount":0,"contentCategoriesCount":6,"url":"https:\/\/communities.gainsight.com\/reducing-risk-and-churn-227"},{"id":237,"type":1,"title":"Improving Team Efficiency","description":"Browse best practices for improving team efficiency by integrating essential tools into a streamlined workspace","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":262,"type":1,"title":"Centralize customer data","description":"Unify customer data across systems to ensure actionable insights, efficient collaboration, and accurate decisions.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/centralize-customer-data-262"},{"id":263,"type":1,"title":"Standardize and automate workflows","description":"Streamline operations by standardizing workflows and automating processes for consistent, efficient customer interactions.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/standardize-and-automate-workflows-263"},{"id":265,"type":1,"title":"Enhance visibility and foster collaboration","description":"Empower teams with shared insights, role-specific dashboards, and proactive collaboration for aligned success.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/enhance-visibility-and-foster-collaboration-265"}],"visibleTopicsCount":15,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/communities.gainsight.com\/improving-team-efficiency-237"},{"id":232,"type":1,"title":"Automating the Customer Journey","description":"Explore best practices for automating customer journeys: outreach, proactive alerts, and self-service guidance\n","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":233,"type":1,"title":"Define and structure the customer lifecycle","description":"Establish tailored, automated lifecycle stages to guide customers seamlessly from onboarding to renewal success.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/define-and-structure-the-customer-lifecycle-233"},{"id":236,"type":1,"title":"Automate onboarding and early engagement","description":"Automate onboarding tasks and early engagement to drive seamless starts, proactive support, and adoption.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/automate-onboarding-and-early-engagement-236"},{"id":324,"type":1,"title":"Drive adoption and expansion with targeted engagement","description":"Automate targeted engagements to boost feature adoption, identify expansion opportunities, and drive customer growth.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/drive-adoption-and-expansion-with-targeted-engagement-324"},{"id":325,"type":1,"title":"Proactively manage risk and retention","description":"Automate risk prioritization, escalation, and playbooks to proactively retain high-value, at-risk customers.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/proactively-manage-risk-and-retention-325"},{"id":326,"type":1,"title":"Ensure compliance and visibility across journey stages","description":"Automate compliance tracking, alerts, and escalation to ensure smooth progression across customer journey stages.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/ensure-compliance-and-visibility-across-journey-stages-326"}],"visibleTopicsCount":25,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/automating-the-customer-journey-232"},{"id":281,"type":1,"title":"Improve Product Adoption","description":"Enhance product adoption through data-driven insights, targeted strategies, and automation.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":282,"type":1,"title":"Identify and Address Adoption Gaps","description":"Diagnose and resolve barriers to feature adoption through data-driven insights and targeted interventions.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/identify-and-address-adoption-gaps-282"},{"id":283,"type":1,"title":"Drive Feature Adoption","description":"Increase feature adoption with campaigns, enablement resources, and advanced strategies.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/drive-feature-adoption-283"},{"id":284,"type":1,"title":"Empower Customers with Usage Insights","description":"Equip customers with actionable data to optimize usage, improve adoption, and achieve success.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/empower-customers-with-usage-insights-284"},{"id":334,"type":1,"title":"Automate Adoption Management","description":"Automate adoption with triggers, communications, health monitoring, and interventions.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/automate-adoption-management-334"}],"visibleTopicsCount":17,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/improve-product-adoption-281"},{"id":285,"type":1,"title":"Increase Advocacy and Referencability","description":"Browse best practices to identify and nurture advocates for growth through advocacy programs.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":286,"type":1,"title":"Identify and Track Potential Advocates","description":"Use data-driven insights to identify, document, and monitor high-potential customer advocates systematically.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/identify-and-track-potential-advocates-286"},{"id":287,"type":1,"title":"Nurture Advocates Through Engagement","description":"Strengthen relationships with advocates through structured, personalized, and automated engagement strategies.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/nurture-advocates-through-engagement-287"},{"id":332,"type":1,"title":"Leverage Advocates for Public Endorsements and Sales References","description":"Expand brand visibility and accelerate sales by utilizing advocates for success stories, reviews, and references.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-advocates-for-public-endorsements-and-sales-references-332"},{"id":333,"type":1,"title":"Integrate Advocacy into Health Scoring","description":"Incorporate advocacy metrics into health scores to gain a holistic view of customer engagement and loyalty.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/integrate-advocacy-into-health-scoring-333"}],"visibleTopicsCount":16,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/increase-advocacy-and-referencability-285"},{"id":288,"type":1,"title":"Improve Value Realization (ROI)","description":"Explore best practices to drive measurable customer success by aligning efforts with goals to maximize ROI and value.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":289,"type":1,"title":"Collect + Confirm goals","description":"Discover how to gather, validate, and align customer goals to establish success foundations.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/collect-confirm-goals-289"},{"id":290,"type":1,"title":"Maintain continuous ROI-Driven Alignment","description":"Learn to adapt strategies dynamically to evolving customer priorities for sustained value realization.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/maintain-continuous-roi-driven-alignment-290"},{"id":291,"type":1,"title":"Drive ROI Through Verified Outcomes","description":"Showcase measurable value by tracking, automating, and highlighting verified customer outcomes.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/drive-roi-through-verified-outcomes-291"},{"id":336,"type":1,"title":"Leverage Feedback for Optimization","description":"Uncover strategies to refine processes and enhance value delivery using actionable customer feedback.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-feedback-for-optimization-336"},{"id":338,"type":1,"title":"Empower Customers Through Enablement","description":"Understand how to equip customers with tools and training to achieve goals independently.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/empower-customers-through-enablement-338"}],"visibleTopicsCount":20,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/improve-value-realization-roi-288"},{"id":294,"type":1,"title":"Grow Customer Feedback Programs","description":"Capture customer insights, act on feedback, and drive meaningful improvements for long-term success","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":295,"type":1,"title":"Collect and analyze feedback","description":"Gather customer insights, categorize trends, and extract actionable insights for improvement","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/collect-and-analyze-feedback-295"},{"id":296,"type":1,"title":"Close the feedback loop","description":"Acknowledge, act on feedback, and communicate improvements to build trust and loyalty","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/close-the-feedback-loop-296"},{"id":343,"type":1,"title":"Leverage feedback for internal strategies and product roadmap","description":"Align feedback with internal strategies and product decisions to enhance customer success","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-feedback-for-internal-strategies-and-product-roadmap-343"},{"id":344,"type":1,"title":"Scale feedback programs","description":"Automate processes, expand engagement, and optimize feedback programs for continuous growth","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/scale-feedback-programs-344"}],"visibleTopicsCount":16,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/grow-customer-feedback-programs-294"},{"id":297,"type":1,"title":"Accelerate Expansion","description":"Drive growth by identifying and executing strategic expansion opportunities within your existing customer base.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":298,"type":1,"title":"Identify and qualify expansion opportunities","description":"Uncover, qualify, and act on expansion opportunities through data-driven insights and collaboration.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/identify-and-qualify-expansion-opportunities-298"},{"id":299,"type":1,"title":"Execute expansion campaigns","description":"Execute data-driven expansion campaigns that engage customers and drive scalable revenue growth.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/execute-expansion-campaigns-299"},{"id":300,"type":1,"title":"Strategic account planning for expansion","description":"Structure and execute account-level expansion plans through collaboration and data-driven insights.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/strategic-account-planning-for-expansion-300"}],"visibleTopicsCount":13,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/communities.gainsight.com\/accelerate-expansion-297"}],"language":"en","visibleTopicsCount":152,"containerCategoriesCount":8,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/best-practices-hub-226"},{"id":252,"type":1,"title":"CC Knowledge Base","description":"All of the product documentation and best practice articles for getting the most out of the Customer Communities (CC) platform.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":253,"type":1,"title":"Getting Started","description":"Getting Started","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":26,"type":1,"title":"General information","description":"In this category you can find more general information about the CC Product","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/general-information-26"},{"id":27,"type":1,"title":"Installing the Customer Community Platform","description":"Guides to help you setting up Customer Community","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/installing-the-customer-community-platform-27"},{"id":28,"type":1,"title":"Guides, tutorials and learning material","description":"In this category you can find guides, FAQs, tutorials and e-learnings to get you started with the Customer Community platform","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":24,"url":"https:\/\/communities.gainsight.com\/guides-tutorials-and-learning-material-28"},{"id":29,"type":1,"title":"GDPR, DSA & Privacy","description":"Here you can find all information related to privacy and the General Data Protection Regulation of the EU","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/gdpr-dsa-privacy-29"}],"visibleTopicsCount":51,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/getting-started-253"},{"id":254,"type":1,"title":"Content Management","description":"Content Management","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":32,"type":1,"title":"Creating content","description":"This area contains guides, manuals and examples for you to optimize your content creation process","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":16,"url":"https:\/\/communities.gainsight.com\/creating-content-32"},{"id":33,"type":1,"title":"Moderating content","description":"This area covers the most important topics when it comes to the Moderation of content","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":20,"url":"https:\/\/communities.gainsight.com\/moderating-content-33"},{"id":34,"type":1,"title":"Highlighting content","description":"If you want your users to find content more easily, this category will show you all options available","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/highlighting-content-34"},{"id":35,"type":1,"title":"Dealing with spam","description":"Issues with spammers? Learn how the spam detection works and how to deal with spam","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/dealing-with-spam-35"},{"id":36,"type":1,"title":"SEO","description":"Learn how the platform optimizes content for search","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/seo-36"}],"visibleTopicsCount":56,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/content-management-254"},{"id":255,"type":1,"title":"Platform Modules","description":"Platform Modules","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":38,"type":1,"title":"Community","description":"Learn more about the community settings & best practices for your community structure","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/community-38"},{"id":39,"type":1,"title":"Knowledge base","description":"Learn more about the features of our knowledge base module","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/knowledge-base-39"},{"id":40,"type":1,"title":"Ideation","description":"This category covers all information around ideation settings and best practices","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":15,"url":"https:\/\/communities.gainsight.com\/ideation-40"},{"id":41,"type":1,"title":"Events","description":"Learn more about our events capabilities.","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/communities.gainsight.com\/events-41"},{"id":42,"type":1,"title":"Groups","description":"Learn more about our group capabilities.","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":17,"url":"https:\/\/communities.gainsight.com\/groups-42"},{"id":43,"type":1,"title":"Product updates","description":"Close the feedback loop to your users with product updates","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/product-updates-43"}],"visibleTopicsCount":61,"containerCategoriesCount":0,"contentCategoriesCount":6,"url":"https:\/\/communities.gainsight.com\/platform-modules-255"},{"id":256,"type":1,"title":"Analytics & Reporting","description":"Analytics & Reporting","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":313,"type":1,"title":"Data Catalog & Connectors","description":"Explore and learn about all of the data objects available in the CC data lake and how to connect","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":32,"url":"https:\/\/communities.gainsight.com\/data-catalog-connectors-313"},{"id":46,"type":1,"title":"Dashboards","description":"Dashboards are the best way to check activity on your community fast & easy","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/dashboards-46"},{"id":45,"type":1,"title":"Exports","description":"Exports are the raw data .csv downloads of platform activity. Here you will learn more about them","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/exports-45"},{"id":47,"type":1,"title":"Google Analytics","description":"Here you can find some handy tricks to get more out of your community analytics","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/google-analytics-47"},{"id":48,"type":1,"title":"Post Field Analysis","description":"With Post Field Analysis you can analyze what users are talking about in the most detailed way possible","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/post-field-analysis-48"}],"visibleTopicsCount":56,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/analytics-reporting-256"},{"id":257,"type":1,"title":"Users, Gamification & Activation","description":"Users, Gamification & Activation","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":60,"type":1,"title":"(Super-)user engagement","description":"Features, tips and tricks regarding Super users and general user engagement","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":14,"url":"https:\/\/communities.gainsight.com\/super-user-engagement-60"},{"id":61,"type":1,"title":"Moderating users","description":"How to moderate the users in your community","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/moderating-users-61"},{"id":62,"type":1,"title":"User roles & permissions","description":"Here you can learn more about permission management and user moderation","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/user-roles-permissions-62"},{"id":63,"type":1,"title":"Ranks","description":"All information about the rank settings and best practices","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/ranks-63"},{"id":64,"type":1,"title":"Badges","description":"All information about Badge settings","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/badges-64"},{"id":65,"type":1,"title":"Registration, Login, SSO","description":"In this category you can learn more about the registration & login settings","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/registration-login-sso-65"},{"id":66,"type":1,"title":"Email Campaigns","description":"Learn all about reaching your users through Email Campaigns","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/email-campaigns-66"}],"visibleTopicsCount":52,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/users-gamification-activation-257"},{"id":258,"type":1,"title":"Customization & Integrations","description":"Customization & Integrations","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":50,"type":1,"title":"Homepage","description":"Customize your homepage options and discover best practices","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/homepage-50"},{"id":51,"type":1,"title":"Platform Styling","description":"Learn how to customize the styling of your platform","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":22,"url":"https:\/\/communities.gainsight.com\/platform-styling-51"},{"id":52,"type":1,"title":"Phrases","description":"Change the text strings of your community by using our phrases tool","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/communities.gainsight.com\/phrases-52"},{"id":278,"type":1,"title":"Languages","description":"Learn more about language settings and creating a localized experience ","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/languages-278"},{"id":53,"type":1,"title":"SSO","description":"Guides to help you set up SSO on Gainsight Customer Community.","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":13,"url":"https:\/\/communities.gainsight.com\/sso-53"},{"id":54,"type":1,"title":"Integrations","description":"Find out how to integrate Customer Community with other apps.","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":23,"url":"https:\/\/communities.gainsight.com\/integrations-54"},{"id":55,"type":1,"title":"API","description":"All API documentation and best practices can be found here","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/api-55"},{"id":56,"type":1,"title":"Emails","description":"Learn how to customize the styling of system email notifications","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/emails-56"},{"id":57,"type":1,"title":"Third-party Scripts","description":"Learn about the possibilities of external (third-party) tools","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/third-party-scripts-57"},{"id":58,"type":1,"title":"Embeddable Widgets","description":"Embeddable Widgets enable you to send community content to other websites easily. Learn more about them here","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":18,"url":"https:\/\/communities.gainsight.com\/embeddable-widgets-58"}],"visibleTopicsCount":116,"containerCategoriesCount":0,"contentCategoriesCount":10,"url":"https:\/\/communities.gainsight.com\/customization-integrations-258"}],"language":"en","visibleTopicsCount":392,"containerCategoriesCount":6,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/cc-knowledge-base-252"},{"id":247,"type":1,"title":"Japan Knowledge Base | \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08\u65e5\u672c\u8a9e\uff09","description":"\u69d8\u3005\u306aGainsight\u306e\u6d3b\u7528\u306b\u5411\u3051\u3066\u5fc5\u8981\u306a\u60c5\u5831\u3092\u30d5\u30a7\u30fc\u30ba\uff08\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u904b\u7528\u958b\u59cb\u3001\u6d3b\u7528\uff09\u306b\u5206\u3051\u3066\u65e5\u672c\u8a9e\u3067\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":276,"type":1,"title":"\u5168\u88fd\u54c1\u5171\u901a\uff5cGainsight\u306e\u6b69\u304d\u65b9","description":"Gainsight\u306b\u521d\u3081\u307e\u3057\u3066\u306e\u65b9\u306f\u307e\u305a\u306f\u3053\u3053\u304b\u3089\u30c1\u30a7\u30c3\u30af\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":277,"type":1,"title":"\u4e00\u822c\u60c5\u5831","description":"\u307e\u305a\u306f\u3053\u3053\u304b\u3089\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u5165\u308c\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":276,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/\u4e00\u822c\u60c5\u5831-277"}],"visibleTopicsCount":6,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/\u5168\u88fd\u54c1\u5171\u901a-gainsight\u306e\u6b69\u304d\u65b9-276"},{"id":266,"type":1,"title":"CS\uff5c\u904b\u7528\u958b\u59cb\u524d\u30d5\u30a7\u30fc\u30ba","description":"\u3053\u308c\u304b\u3089\u5c0e\u5165\u3092\u59cb\u3081\u308b\u65b9\u3005\u5411\u3051\u306b\u3001\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u5fc5\u8981\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":267,"type":1,"title":"\u30b9\u30c6\u30c3\u30d7\uff11\uff1a\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068","description":"Gainsight\u3078\u3088\u3046\u3053\u305d\uff01\uff01Gainsight\u3092\u59cb\u3081\u308b\u306b\u3042\u305f\u308a\u3001\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u3053\u308c\u304b\u3089\u5c0e\u5165\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3059\u308b\u305f\u3081\u306b\u3082\u3059\u3079\u3066\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u898b\u3066\u5fc5\u8981\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u304a\u9858\u3044\u3057\u307e\u3059\uff01","thumbnailImage":null,"parentId":266,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30c6\u30c3\u30d7\uff11-\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068-267"},{"id":268,"type":1,"title":"\u30b9\u30c6\u30c3\u30d7\uff12\uff1a\u30c7\u30fc\u30bf\u5468\u308a\u3092\u78ba\u8a8d\u3057\u307e\u3059","description":"\u30c7\u30fc\u30bf\u5468\u308a\u306e\u6e96\u5099\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002\u3053\u3061\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u3042\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u306fGainsight\u3092\u3053\u308c\u304b\u3089\u4f7f\u3046\u305f\u3081\u306b\u3068\u3066\u3082\u91cd\u8981\u3068\u306a\u308b\u30c7\u30fc\u30bf\u306e\u8003\u3048\u65b9\u304c\u5b66\u3079\u307e\u3059\u306e\u3067\u3001\u3059\u3079\u3066\u898b\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\uff01","thumbnailImage":null,"parentId":266,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30c6\u30c3\u30d7\uff12-\u30c7\u30fc\u30bf\u5468\u308a\u3092\u78ba\u8a8d\u3057\u307e\u3059-268"}],"visibleTopicsCount":7,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/communities.gainsight.com\/cs-\u904b\u7528\u958b\u59cb\u524d\u30d5\u30a7\u30fc\u30ba-266"},{"id":269,"type":1,"title":"CS\uff5c\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba","description":"\u904b\u7528\u958b\u59cb\u5f8c\u306b\u77e5\u3063\u3066\u304a\u304f\u3068\u4fbf\u5229\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u305f\u304f\u3055\u3093\u3002","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":271,"type":1,"title":"\u30a2\u30c9\u30df\u30f3\u5411\u3051\uff1a\u30ed\u30fc\u30f3\u30c1\u5f8c\u306b\u8a2d\u5b9a\u3057\u305f\u3044\u3053\u3068Tips","description":"\u30ed\u30fc\u30f3\u30c1\u5f8c\u3059\u3050\u306b\u8a2d\u5b9a\u304c\u5fc5\u8981\u306b\u306a\u308b\u6a5f\u80fd\u306a\u3069\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":269,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/\u30a2\u30c9\u30df\u30f3\u5411\u3051-\u30ed\u30fc\u30f3\u30c1\u5f8c\u306b\u8a2d\u5b9a\u3057\u305f\u3044\u3053\u3068tips-271"},{"id":270,"type":1,"title":"\u30e6\u30fc\u30b6\u30fc\u5411\u3051\uff1a\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046\uff01","description":"\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u306a\u3055\u307e\u304c\u3088\u308a\u5feb\u9069\u306bGainsight\u3092\u4f7f\u3063\u3066\u3044\u305f\u3060\u304f\u305f\u3081\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":269,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/\u30e6\u30fc\u30b6\u30fc\u5411\u3051-\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046-270"}],"visibleTopicsCount":15,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/communities.gainsight.com\/cs-\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba-269"},{"id":272,"type":1,"title":"CS\uff5c\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba","description":"\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba\u3067\u304a\u5f79\u7acb\u3061\u3067\u304d\u308b\u69d8\u3005\u306aTips\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":273,"type":1,"title":"\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3068\u30c7\u30fc\u30bf\u7ba1\u7406","description":"\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3084\u30c7\u30fc\u30bf\u306e\u6574\u5099\u306eTips\u3092\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3068\u30c7\u30fc\u30bf\u7ba1\u7406-273"},{"id":274,"type":1,"title":"\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u9023\u643a\u3068\u6d3b\u7528","description":"\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u9023\u643a\u3068\u6d3b\u7528-274"},{"id":301,"type":1,"title":"\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9","description":"\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3053\u3053\u306b\u96c6\u3081\u3066\u3044\u304d\u307e\u3059\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9-301"},{"id":303,"type":1,"title":"\u30ec\u30dd\u30fc\u30c8\u30fb\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9","description":"\u53ef\u8996\u5316\u306b\u4fbf\u5229\u306a\u30ec\u30dd\u30fc\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/\u30ec\u30dd\u30fc\u30c8-\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9-303"},{"id":306,"type":1,"title":"CTA\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u30fb\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3","description":"CTA\uff08\u30a2\u30e9\u30fc\u30c8\uff09\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u30fb\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3\u306b\u3064\u3044\u3066\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/cta-\u30d7\u30ec\u30a4\u30d6\u30c3\u30af-\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3-306"},{"id":335,"type":1,"title":"\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30e1\u30fc\u30eb\u95a2\u9023","description":"JO\u3084Email\u30a2\u30b7\u30b9\u30c8\u306a\u3069\u306e\u30e1\u30fc\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u95a2\u9023\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u307e\u3057\u305f\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc-\u30e1\u30fc\u30eb\u95a2\u9023-335"},{"id":275,"type":1,"title":"\u305d\u308c\u4ee5\u5916\u306eTips","description":"\u3044\u308d\u3093\u306aTips\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/\u305d\u308c\u4ee5\u5916\u306etips-275"}],"visibleTopicsCount":52,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/cs-\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba-272"},{"id":307,"type":1,"title":"CC | \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b3\u30f3\u30c6\u30f3\u30c4","description":"CC\u88fd\u54c1\u306b\u95a2\u3057\u3066\u306e\u69d8\u3005\u306a\u60c5\u5831\u3092\u5171\u6709\u3057\u307e\u3059\uff01\u3053\u308c\u304b\u3089\u3082\u3069\u3093\u3069\u3093\u60c5\u5831\u8ffd\u52a0\u3057\u3066\u3044\u304d\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":314,"type":1,"title":"CC | \u306f\u3058\u3081\u306b","description":"CC\u5c0e\u5165\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u59cb\u3081\u308b\u524d\/\u521d\u3081\u3066\u30a2\u30c9\u30df\u30f3\u306b\u306a\u3063\u305f\u65b9\u306b\u77e5\u3063\u3066\u304a\u3044\u3066\u307b\u3057\u3044\u3053\u3068\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u307e\u3057\u305f\uff01","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/cc-\u306f\u3058\u3081\u306b-314"},{"id":319,"type":1,"title":"CC\uff5cIT\u30fb\u30c4\u30fc\u30eb\u9023\u643a","description":"IT\u95a2\u9023\u306e\u8a2d\u5b9a\u3084\u4ed6\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u306b\u3064\u3044\u3066\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/cc-it-\u30c4\u30fc\u30eb\u9023\u643a-319"},{"id":315,"type":1,"title":"CC\uff5c\u30c7\u30b6\u30a4\u30f3\u306e\u5909\u66f4","description":"\u30c7\u30b6\u30a4\u30f3\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":14,"url":"https:\/\/communities.gainsight.com\/cc-\u30c7\u30b6\u30a4\u30f3\u306e\u5909\u66f4-315"},{"id":318,"type":1,"title":"CC\uff5c\u5168\u4f53\u8a2d\u5b9a\u30fb\u5229\u7528\u8005\u7ba1\u7406","description":"\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u306e\u8a2d\u5b9a\u3084\u3001\u5229\u7528\u8005\u306e\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":23,"url":"https:\/\/communities.gainsight.com\/cc-\u5168\u4f53\u8a2d\u5b9a-\u5229\u7528\u8005\u7ba1\u7406-318"},{"id":316,"type":1,"title":"CC\uff5c\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8a2d\u5b9a","description":"\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u3064\u3044\u3066\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":30,"url":"https:\/\/communities.gainsight.com\/cc-\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8a2d\u5b9a-316"},{"id":317,"type":1,"title":"CC\uff5c\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c","description":"\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/communities.gainsight.com\/cc-\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c-317"},{"id":308,"type":1,"title":"CC | \u5c0e\u5165\u6642\u306e\u53c2\u8003\u30b3\u30f3\u30c6\u30f3\u30c4","description":"\u307e\u305a\u898b\u3066\u3044\u305f\u3060\u304d\u305f\u3044CC\u306b\u95a2\u3057\u3066\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/cc-\u5c0e\u5165\u6642\u306e\u53c2\u8003\u30b3\u30f3\u30c6\u30f3\u30c4-308"}],"visibleTopicsCount":86,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/cc-\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b3\u30f3\u30c6\u30f3\u30c4-307"},{"id":329,"type":1,"title":"CE | \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30c7\u30e5\u30b1\u30fc\u30b7\u30e7\u30f3","description":"CE\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u304a\u307e\u3068\u3081\u3057\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":330,"type":1,"title":"CE\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","description":"CE\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","thumbnailImage":null,"parentId":329,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/communities.gainsight.com\/ce\u7528\u30b3\u30f3\u30c6\u30f3\u30c4-\u5de5\u4e8b\u4e2d-330"}],"visibleTopicsCount":0,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/ce-\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30c7\u30e5\u30b1\u30fc\u30b7\u30e7\u30f3-329"},{"id":340,"type":1,"title":"Staircase AI","description":"Staircase\u306b\u95a2\u3057\u3066\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":341,"type":1,"title":"Staircase\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","description":"Staircase\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059","thumbnailImage":null,"parentId":340,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/communities.gainsight.com\/staircase\u7528\u30b3\u30f3\u30c6\u30f3\u30c4-\u5de5\u4e8b\u4e2d-341"}],"visibleTopicsCount":1,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/staircase-ai-340"}],"language":"en","visibleTopicsCount":167,"containerCategoriesCount":7,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/japan-knowledge-base-\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9-\u65e5\u672c\u8a9e-247"}],"communityCustomerTitle":"Gainsight Community","ssoLoginUrl":"","showAuthPage":false,"items":[{"key":"community","visibility":true,"name":"Community"},{"key":"ideation","visibility":true,"name":"Ideas","url":"\/ideas"},{"key":"event","visibility":true,"name":"Events","url":"\/events"},{"key":"group","visibility":true,"name":"Groups & Betas","url":"\/groups"},{"key":"productUpdates","visibility":true,"name":"Product Updates","url":"\/product-updates"},{"key":"custom","visibility":false,"name":"All About Pulse","url":"https:\/\/community.gainsight.com\/all-about-pulse-55","external":false},{"key":"knowledgeBase","visibility":true,"name":"Knowledge Base"}],"searchInfo":{"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":false,"isFederatedFreshdeskSearch":false,"category":null,"isParentCategory":null,"isExtendableSearch":null},"permissions":{"ideation":true,"productUpdates":true},"enabledLanguages":[],"publishedLanguages":[{"id":"0653137f-b8ec-7346-8000-4c5952edc955","code":"en","iso":"en-us","locale":"en_US","name":"English","isEnabled":true,"isDefault":true,"isPublished":true}],"selectedLanguage":"en","isSpacesOnly":false,"phrases":{"Common":{"main.navigation.menu_label":"Menu","nav.title.forum.overview":"Forum overview","nav.title.forum.recent.activity":"Recently active topics","nav.title.forum.activity.last.visit":"Active since last visit","nav.title.forum.unanswered.questions":"Unanswered questions","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."},"Forum":{"nav.title.knowledgebase":"Knowledge Base","nav.title.knowledgebase.overview":"Knowledge Base","nav.title.community":"Community","live.search.placeholder":"Search for answers, best practices and more","live.search.search.text":"Search:","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask question to the community","live.search.view.all":"View all","topic.form.type.discussion.label":"Conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved","go.to.homepage":"Go to homepage","My profile":"My profile","Topic|Topics":"Topic|Topics","Reply|Replies":"Reply|Replies","Solved":"Solved","header.profile.dropdown.subscriptions":"Subscriptions","Private messages":"Private messages","Settings":"Settings","Logout":"Log out"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"}},"searchRevamp":true,"aiSearchSummary":true,"selectedTemplate":0}"><section class="main-navigation--wrapper header-navigation"><div class="main-navigation-sitewidth"><div class="header-navigation_logo-wrapper"><a target="_self" href="/" aria-label="Forum|go.to.homepage" class="header-navigation_logo-anchor" track="[object Object]"></a></div><div class="header-navigation-items-wrapper"><div class="header-navigation-items_and_search"><div class="header-navigation-items_and_search-inner"><nav role="navigation"><ul class="header-navigation-items_menu"><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="community-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Community</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="community-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-0" role="option"><a track="[object Object]" href="/community" class="main-menu-link link--text"></a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-1" role="option"><a track="[object Object]" href="/search/activity/recent" class="main-menu-link link--text">Recently active topics</a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-2" role="option"><a track="[object Object]" href="/search/activity/unanswered" class="main-menu-link link--text">Unanswered questions</a></li></ul><ul class="main-menu-list"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-3" role="option"><div><a id="mega-menu-category-1" track="[object Object]" href="https://communities.gainsight.com/welcome-1" title="Welcome" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Welcome</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-4" role="option"><div><a id="mega-menu-category-2" track="[object Object]" href="https://communities.gainsight.com/community-news-2" title="Community News" topicsCount="361" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Community News</span><span class="text--meta">361</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-5" role="option"><div><a id="mega-menu-category-14" track="[object Object]" href="https://communities.gainsight.com/discuss-gainsight-products-14" title="Discuss Gainsight Products" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Discuss Gainsight Products</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-6" role="option"><div><a id="mega-menu-category-15" track="[object Object]" href="https://communities.gainsight.com/customer-success-cs-15" title="Customer Success (CS)" topicsCount="4967" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Customer Success (CS)</span><span class="text--meta">4967</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-7" role="option"><div><a id="mega-menu-category-16" track="[object Object]" href="https://communities.gainsight.com/product-experience-px-16" title="Product Experience (PX)" topicsCount="808" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Product Experience (PX)</span><span class="text--meta">808</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-8" role="option"><div><a id="mega-menu-category-17" track="[object Object]" href="https://communities.gainsight.com/customer-communities-cc-17" title="Customer Communities (CC)" topicsCount="2353" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Customer Communities (CC)</span><span class="text--meta">2353</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-9" role="option"><div><a id="mega-menu-category-18" track="[object Object]" href="https://communities.gainsight.com/customer-education-ce-18" title="Customer Education (CE)" topicsCount="105" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Customer Education (CE)</span><span class="text--meta">105</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-10" role="option"><div><a id="mega-menu-category-302" track="[object Object]" href="https://communities.gainsight.com/staircase-ai-by-gainsight-302" title="Staircase AI by Gainsight " topicsCount="2" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Staircase AI by Gainsight </span><span class="text--meta">2</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-11" role="option"><div><a id="mega-menu-category-7" track="[object Object]" href="https://communities.gainsight.com/share-and-learn-best-practices-7" title="Share and Learn Best Practices" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Share and Learn Best Practices</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-12" role="option"><div><a id="mega-menu-category-9" track="[object Object]" href="https://communities.gainsight.com/cs-perspectives-from-gainsight-9" title="CS Perspectives from Gainsight" topicsCount="625" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CS Perspectives from Gainsight</span><span class="text--meta">625</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-13" role="option"><div><a id="mega-menu-category-327" track="[object Object]" href="https://communities.gainsight.com/ai-inspiration-and-insights-327" title="AI Inspiration and Insights" topicsCount="12" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">AI Inspiration and Insights</span><span class="text--meta">12</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-14" role="option"><div><a id="mega-menu-category-8" track="[object Object]" href="https://communities.gainsight.com/all-about-pulse-8" title="All About Pulse" topicsCount="185" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">All About Pulse</span><span class="text--meta">185</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-15" role="option"><div><a id="mega-menu-category-209" track="[object Object]" href="https://communities.gainsight.com/meetings-and-trainings-209" title="Meetings and Trainings" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Meetings and Trainings</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-16" role="option"><div><a id="mega-menu-category-3" track="[object Object]" href="https://communities.gainsight.com/meetings-office-hours-3" title="Meetings & Office Hours" topicsCount="1504" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Meetings & Office Hours</span><span class="text--meta">1504</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-17" role="option"><div><a id="mega-menu-category-4" track="[object Object]" href="https://communities.gainsight.com/training-certification-4" title="Training & Certification" topicsCount="97" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Training & Certification</span><span class="text--meta">97</span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-18" role="option"><div><a id="mega-menu-category-216" track="[object Object]" href="https://communities.gainsight.com/archive-216" title="Archive" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Archive</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5223-item-19" role="option"><div><a id="mega-menu-category-217" track="[object Object]" href="https://communities.gainsight.com/archived-content-217" title="Archived content" topicsCount="580" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Archived content</span><span class="text--meta">580</span></a></div></li></ul></li></ul></div></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-ideas" href="/ideas" target rel="noreferrer">Ideas</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-events" href="/events" target rel="noreferrer">Events</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-groups-&-betas" href="/groups" target rel="noreferrer">Groups & Betas</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-product-updates" href="/product-updates" target rel="noreferrer">Product Updates</a></li><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="knowledgebase-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Knowledge Base</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="knowledgebase-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-0" role="option"><a track="[object Object]" href="/knowledge-base" class="main-menu-link link--text">Knowledge Base</a></li></ul><ul class="main-menu-list"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-1" role="option"><div><a id="mega-menu-category-226" track="[object Object]" href="https://communities.gainsight.com/best-practices-hub-226" title="Best Practices Hub " class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Best Practices Hub </strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-2" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-227" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-227" track="[object Object]" href="https://communities.gainsight.com/reducing-risk-and-churn-227" title="Reducing Risk and Churn" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Reducing Risk and Churn</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-227" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-227"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/predictive-health-scoring-321" title="Predictive health scoring" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Predictive health scoring</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/risk-identification-management-322" title="Risk identification & management" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Risk identification & management</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/digital-led-signals-proactive-resolution-230" title="Digital-led signals & proactive resolution" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Digital-led signals & proactive resolution</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/renewal-management-forecasting-228" title="Renewal management & forecasting" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Renewal management & forecasting</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/post-churn-analysis-and-insights-231" title="Post-churn analysis and insights " topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Post-churn analysis and insights </span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cross-functional-risk-collaboration-323" title="Cross-functional risk collaboration" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Cross-functional risk collaboration</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-3" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-237" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-237" track="[object Object]" href="https://communities.gainsight.com/improving-team-efficiency-237" title="Improving Team Efficiency" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Improving Team Efficiency</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-237" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-237"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/centralize-customer-data-262" title="Centralize customer data" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Centralize customer data</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/standardize-and-automate-workflows-263" title="Standardize and automate workflows" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Standardize and automate workflows</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/enhance-visibility-and-foster-collaboration-265" title="Enhance visibility and foster collaboration" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Enhance visibility and foster collaboration</span><span class="text--meta">5</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-4" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-232" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-232" track="[object Object]" href="https://communities.gainsight.com/automating-the-customer-journey-232" title="Automating the Customer Journey" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Automating the Customer Journey</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-232" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-232"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/define-and-structure-the-customer-lifecycle-233" title="Define and structure the customer lifecycle" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Define and structure the customer lifecycle</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/automate-onboarding-and-early-engagement-236" title="Automate onboarding and early engagement" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Automate onboarding and early engagement</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/drive-adoption-and-expansion-with-targeted-engagement-324" title="Drive adoption and expansion with targeted engagement" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Drive adoption and expansion with targeted engagement</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/proactively-manage-risk-and-retention-325" title="Proactively manage risk and retention" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Proactively manage risk and retention</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ensure-compliance-and-visibility-across-journey-stages-326" title="Ensure compliance and visibility across journey stages" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ensure compliance and visibility across journey stages</span><span class="text--meta">5</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-5" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-281" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-281" track="[object Object]" href="https://communities.gainsight.com/improve-product-adoption-281" title="Improve Product Adoption" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Improve Product Adoption</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-281" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-281"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/identify-and-address-adoption-gaps-282" title="Identify and Address Adoption Gaps" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Identify and Address Adoption Gaps</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/drive-feature-adoption-283" title="Drive Feature Adoption" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Drive Feature Adoption</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/empower-customers-with-usage-insights-284" title="Empower Customers with Usage Insights" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Empower Customers with Usage Insights</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/automate-adoption-management-334" title="Automate Adoption Management" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Automate Adoption Management</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-6" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-285" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-285" track="[object Object]" href="https://communities.gainsight.com/increase-advocacy-and-referencability-285" title="Increase Advocacy and Referencability" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Increase Advocacy and Referencability</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-285" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-285"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/identify-and-track-potential-advocates-286" title="Identify and Track Potential Advocates" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Identify and Track Potential Advocates</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/nurture-advocates-through-engagement-287" title="Nurture Advocates Through Engagement" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Nurture Advocates Through Engagement</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/leverage-advocates-for-public-endorsements-and-sales-references-332" title="Leverage Advocates for Public Endorsements and Sales References" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Leverage Advocates for Public Endorsements and Sales References</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/integrate-advocacy-into-health-scoring-333" title="Integrate Advocacy into Health Scoring" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Integrate Advocacy into Health Scoring</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-7" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-288" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-288" track="[object Object]" href="https://communities.gainsight.com/improve-value-realization-roi-288" title="Improve Value Realization (ROI)" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Improve Value Realization (ROI)</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-288" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-288"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/collect-confirm-goals-289" title="Collect + Confirm goals" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Collect + Confirm goals</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/maintain-continuous-roi-driven-alignment-290" title="Maintain continuous ROI-Driven Alignment" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Maintain continuous ROI-Driven Alignment</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/drive-roi-through-verified-outcomes-291" title="Drive ROI Through Verified Outcomes" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Drive ROI Through Verified Outcomes</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/leverage-feedback-for-optimization-336" title="Leverage Feedback for Optimization" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Leverage Feedback for Optimization</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/empower-customers-through-enablement-338" title="Empower Customers Through Enablement" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Empower Customers Through Enablement</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-8" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-294" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-294" track="[object Object]" href="https://communities.gainsight.com/grow-customer-feedback-programs-294" title="Grow Customer Feedback Programs" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Grow Customer Feedback Programs</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-294" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-294"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/collect-and-analyze-feedback-295" title="Collect and analyze feedback" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Collect and analyze feedback</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/close-the-feedback-loop-296" title="Close the feedback loop" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Close the feedback loop</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/leverage-feedback-for-internal-strategies-and-product-roadmap-343" title="Leverage feedback for internal strategies and product roadmap" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Leverage feedback for internal strategies and product roadmap</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/scale-feedback-programs-344" title="Scale feedback programs" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Scale feedback programs</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-9" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-297" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-297" track="[object Object]" href="https://communities.gainsight.com/accelerate-expansion-297" title="Accelerate Expansion" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Accelerate Expansion</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-297" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-297"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/identify-and-qualify-expansion-opportunities-298" title="Identify and qualify expansion opportunities" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Identify and qualify expansion opportunities</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/execute-expansion-campaigns-299" title="Execute expansion campaigns" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Execute expansion campaigns</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/strategic-account-planning-for-expansion-300" title="Strategic account planning for expansion" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Strategic account planning for expansion</span><span class="text--meta">4</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-10" role="option"><div><a id="mega-menu-category-252" track="[object Object]" href="https://communities.gainsight.com/cc-knowledge-base-252" title="CC Knowledge Base" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>CC Knowledge Base</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-11" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-253" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-253" track="[object Object]" href="https://communities.gainsight.com/getting-started-253" title="Getting Started" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Getting Started</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-253" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-253"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/general-information-26" title="General information" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">General information</span><span class="text--meta">11</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/installing-the-customer-community-platform-27" title="Installing the Customer Community Platform" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Installing the Customer Community Platform</span><span class="text--meta">8</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/guides-tutorials-and-learning-material-28" title="Guides, tutorials and learning material" topicsCount="24" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Guides, tutorials and learning material</span><span class="text--meta">24</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/gdpr-dsa-privacy-29" title="GDPR, DSA & Privacy" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">GDPR, DSA & Privacy</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-12" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-254" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-254" track="[object Object]" href="https://communities.gainsight.com/content-management-254" title="Content Management" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Content Management</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-254" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-254"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/creating-content-32" title="Creating content" topicsCount="16" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Creating content</span><span class="text--meta">16</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/moderating-content-33" title="Moderating content" topicsCount="20" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Moderating content</span><span class="text--meta">20</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/highlighting-content-34" title="Highlighting content" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Highlighting content</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/dealing-with-spam-35" title="Dealing with spam" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Dealing with spam</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/seo-36" title="SEO" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">SEO</span><span class="text--meta">11</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-13" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-255" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-255" track="[object Object]" href="https://communities.gainsight.com/platform-modules-255" title="Platform Modules" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Platform Modules</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-255" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-255"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/community-38" title="Community" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Community</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/knowledge-base-39" title="Knowledge base" topicsCount="7" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Knowledge base</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ideation-40" title="Ideation" topicsCount="15" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ideation</span><span class="text--meta">15</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/events-41" title="Events" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Events</span><span class="text--meta">9</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/groups-42" title="Groups" topicsCount="17" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Groups</span><span class="text--meta">17</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/product-updates-43" title="Product updates" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Product updates</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-14" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-256" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-256" track="[object Object]" href="https://communities.gainsight.com/analytics-reporting-256" title="Analytics & Reporting" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Analytics & Reporting</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-256" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-256"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/data-catalog-connectors-313" title="Data Catalog & Connectors" topicsCount="32" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Data Catalog & Connectors</span><span class="text--meta">32</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/dashboards-46" title="Dashboards" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Dashboards</span><span class="text--meta">11</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/exports-45" title="Exports" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Exports</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/google-analytics-47" title="Google Analytics" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Google Analytics</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/post-field-analysis-48" title="Post Field Analysis" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Post Field Analysis</span><span class="text--meta">3</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-15" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-257" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-257" track="[object Object]" href="https://communities.gainsight.com/users-gamification-activation-257" title="Users, Gamification & Activation" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Users, Gamification & Activation</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-257" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-257"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/super-user-engagement-60" title="(Super-)user engagement" topicsCount="14" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">(Super-)user engagement</span><span class="text--meta">14</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/moderating-users-61" title="Moderating users" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Moderating users</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/user-roles-permissions-62" title="User roles & permissions" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">User roles & permissions</span><span class="text--meta">8</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ranks-63" title="Ranks" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Ranks</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/badges-64" title="Badges" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Badges</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/registration-login-sso-65" title="Registration, Login, SSO" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Registration, Login, SSO</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/email-campaigns-66" title="Email Campaigns" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Email Campaigns</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-16" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-258" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-258" track="[object Object]" href="https://communities.gainsight.com/customization-integrations-258" title="Customization & Integrations" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Customization & Integrations</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-258" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-258"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/homepage-50" title="Homepage" topicsCount="7" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Homepage</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/platform-styling-51" title="Platform Styling" topicsCount="22" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Platform Styling</span><span class="text--meta">22</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/phrases-52" title="Phrases" topicsCount="9" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Phrases</span><span class="text--meta">9</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/languages-278" title="Languages" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Languages</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/sso-53" title="SSO" topicsCount="13" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">SSO</span><span class="text--meta">13</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/integrations-54" title="Integrations" topicsCount="23" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Integrations</span><span class="text--meta">23</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/api-55" title="API" topicsCount="10" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">API</span><span class="text--meta">10</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-93" role="option"><a track="[object Object]" href="https://communities.gainsight.com/emails-56" title="Emails" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Emails</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-94" role="option"><a track="[object Object]" href="https://communities.gainsight.com/third-party-scripts-57" title="Third-party Scripts" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Third-party Scripts</span><span class="text--meta">3</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-95" role="option"><a track="[object Object]" href="https://communities.gainsight.com/embeddable-widgets-58" title="Embeddable Widgets" topicsCount="18" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Embeddable Widgets</span><span class="text--meta">18</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-17" role="option"><div><a id="mega-menu-category-247" track="[object Object]" href="https://communities.gainsight.com/japan-knowledge-base-ナレッジベース-日本語-247" title="Japan Knowledge Base | ナレッジベース(日本語)" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name"><strong>Japan Knowledge Base | ナレッジベース(日本語)</strong></span><span class="text--meta"></span></a></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-18" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-276" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-276" track="[object Object]" href="https://communities.gainsight.com/全製品共通-gainsightの歩き方-276" title="全製品共通|Gainsightの歩き方" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">全製品共通|Gainsightの歩き方</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-276" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-276"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/一般情報-277" title="一般情報" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">一般情報</span><span class="text--meta">6</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-19" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-266" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-266" track="[object Object]" href="https://communities.gainsight.com/cs-運用開始前フェーズ-266" title="CS|運用開始前フェーズ" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">CS|運用開始前フェーズ</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-266" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-266"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ステップ1-まず最初に確認すること-267" title="ステップ1:まず最初に確認すること" topicsCount="4" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ステップ1:まず最初に確認すること</span><span class="text--meta">4</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ステップ2-データ周りを確認します-268" title="ステップ2:データ周りを確認します" topicsCount="3" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ステップ2:データ周りを確認します</span><span class="text--meta">3</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-20" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-269" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-269" track="[object Object]" href="https://communities.gainsight.com/cs-運用開始フェーズ-269" title="CS|運用開始フェーズ" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">CS|運用開始フェーズ</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-269" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-269"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/アドミン向け-ローンチ後に設定したいことtips-271" title="アドミン向け:ローンチ後に設定したいことTips" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">アドミン向け:ローンチ後に設定したいことTips</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ユーザー向け-ここから始めてみよう-270" title="ユーザー向け:ここから始めてみよう!" topicsCount="10" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ユーザー向け:ここから始めてみよう!</span><span class="text--meta">10</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-21" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-272" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-272" track="[object Object]" href="https://communities.gainsight.com/cs-活用フェーズ-272" title="CS|活用フェーズ" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">CS|活用フェーズ</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-272" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-272"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ルールエンジンとデータ管理-273" title="ルールエンジンとデータ管理" topicsCount="11" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">ルールエンジンとデータ管理</span><span class="text--meta">11</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/様々なツールのデータ連携と活用-274" title="様々なツールのデータ連携と活用" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">様々なツールのデータ連携と活用</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/スコアカード-301" title="スコアカード" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">スコアカード</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/レポート-ダッシュボード-303" title="レポート・ダッシュボード" topicsCount="7" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">レポート・ダッシュボード</span><span class="text--meta">7</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cta-プレイブック-サクセスプラン-306" title="CTA・プレイブック・サクセスプラン" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CTA・プレイブック・サクセスプラン</span><span class="text--meta">5</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/デジタルジャーニー-メール関連-335" title="デジタルジャーニー・メール関連" topicsCount="10" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">デジタルジャーニー・メール関連</span><span class="text--meta">10</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/それ以外のtips-275" title="それ以外のTips" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">それ以外のTips</span><span class="text--meta">8</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-22" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-307" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-307" track="[object Object]" href="https://communities.gainsight.com/cc-コミュニティコンテンツ-307" title="CC | コミュニティコンテンツ" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">CC | コミュニティコンテンツ</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-307" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-307"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-はじめに-314" title="CC | はじめに" topicsCount="6" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC | はじめに</span><span class="text--meta">6</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-26" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-it-ツール連携-319" title="CC|IT・ツール連携" topicsCount="8" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC|IT・ツール連携</span><span class="text--meta">8</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-27" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-デザインの変更-315" title="CC|デザインの変更" topicsCount="14" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC|デザインの変更</span><span class="text--meta">14</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-28" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-全体設定-利用者管理-318" title="CC|全体設定・利用者管理" topicsCount="23" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC|全体設定・利用者管理</span><span class="text--meta">23</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-29" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-各モジュールの設定-316" title="CC|各モジュールの設定" topicsCount="30" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC|各モジュールの設定</span><span class="text--meta">30</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-30" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-ローンチ前後-317" title="CC|ローンチ前後" topicsCount="0" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC|ローンチ前後</span><span class="text--meta">0</span></a></li><li class="main-menu-list__item" id="downshift-5224-item-85" role="option"><a track="[object Object]" href="https://communities.gainsight.com/cc-導入時の参考コンテンツ-308" title="CC | 導入時の参考コンテンツ" topicsCount="5" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CC | 導入時の参考コンテンツ</span><span class="text--meta">5</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-23" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-329" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-329" track="[object Object]" href="https://communities.gainsight.com/ce-カスタマーエデュケーション-329" title="CE | カスタマーエデュケーション" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">CE | カスタマーエデュケーション</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-329" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-329"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/ce用コンテンツ-工事中-330" title="CE用コンテンツ(工事中)" topicsCount="0" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">CE用コンテンツ(工事中)</span><span class="text--meta">0</span></a></li></ul></li></ul></div></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-5224-item-24" role="option"><div class="dropdown-container"><button id="knowledgebase-categories-340" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <div><a id="mega-menu-category-340" track="[object Object]" href="https://communities.gainsight.com/staircase-ai-340" title="Staircase AI" isNested class="link--text main-menu-link main-menu-link--category main-menu-link--category--nested"><span class="main-menu-link__name">Staircase AI</span><svg width="16" height="16" viewBox="0 0 24 24" class><path d="M10 6L8.59003 7.41L13.17 12L8.59003 16.59L10 18L16 12L10 6Z" fill="currentColor"></path></svg></a></div></button><ul aria-labelledby="knowledgebase-categories-340" Component="ul" tabIndex="-1" role="menu" class="dropdown--forums-overview--nested is-hidden"><li class="dropdown dropdown--forums-overview main-menu-list--overflow-scroll" id="mega-menu-category-dropdown-340"><ul class="main-menu-list"><li class="main-menu-list__item" id="downshift-5224-item-25" role="option"><a track="[object Object]" href="https://communities.gainsight.com/staircase用コンテンツ-工事中-341" title="Staircase用コンテンツ(工事中)" topicsCount="1" class="link--text main-menu-link main-menu-link--category"><span class="main-menu-link__name">Staircase用コンテンツ(工事中)</span><span class="text--meta">1</span></a></li></ul></li></ul></div></li></ul></li></ul></div></li></ul></nav><div class="header-navigation-items_hamburger"><div class="slider-menu"><span class="slider-trigger"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 18H21V16H3V18ZM3 13H21V11H3V13ZM3 6V8H21V6H3Z" fill="currentColor"></path></svg></span><span></span></div></div><div class="header-navigation_logo-wrapper is-hidden-L"><a target="_self" href="/" aria-label="Forum|go.to.homepage" class="header-navigation_logo-anchor" track="[object Object]"></a></div></div></div></div><section class="main-navigation--nav-buttons-wrapper" data-view="MainNavigation"><ul><li class="is-hidden-S"><a href="/topic/new" data-track="{"trigger":"navigation","type":"Topic Initiated"}" data-ga-track="{"eventCategory":"Homepage","eventAction":"Create topic clicked","eventLabel":{"Position":"Navigation"}}" class="menu-create-topic qa-menu-create-topic btn btn--cta" role="button" title><span aria-hidden="true" class="header-navigation-button-icon"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class><path d="M19 13H13V19H11V13H5V11H11V5H13V11H19V13Z"></path></svg></span><span></span></a></li><li><a role="button" href="#" class="header-login-button qa-header-login-button btn btn--secondary"><span aria-hidden="true" class="header-navigation-button-icon"><svg width="16" height="16" viewBox="0 0 24 24" fill="none"><path d="M12 12C14.21 12 16 10.21 16 8C16 5.79 14.21 4 12 4C9.79 4 8 5.79 8 8C8 10.21 9.79 12 12 12ZM12 14C9.33 14 4 15.34 4 18V20H20V18C20 15.34 14.67 14 12 14Z" fill="currentColor"></path></svg></span><span></span></a></li></ul></section></div></section></div> <div data-preact="widget-breadcrumb/Breadcrumb" class="" data-props="{"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/knowledge-base","title":"Knowledge Base"},{"url":"\/japan-knowledge-base-%E3%83%8A%E3%83%AC%E3%83%83%E3%82%B8%E3%83%99%E3%83%BC%E3%82%B9-%E6%97%A5%E6%9C%AC%E8%AA%9E-247","title":"Japan Knowledge Base | \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08\u65e5\u672c\u8a9e\uff09"},{"url":"\/cs-%E9%81%8B%E7%94%A8%E9%96%8B%E5%A7%8B%E3%83%95%E3%82%A7%E3%83%BC%E3%82%BA-269","title":"CS\uff5c\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba"},{"url":"\/%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E5%90%91%E3%81%91-%E3%81%93%E3%81%93%E3%81%8B%E3%82%89%E5%A7%8B%E3%82%81%E3%81%A6%E3%81%BF%E3%82%88%E3%81%86-270","title":"\u30e6\u30fc\u30b6\u30fc\u5411\u3051\uff1a\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046\uff01"}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><a class="breadcrumb-item-link" href="/knowledge-base"><i class="icon icon--caret-left is-visible-S"></i>Knowledge Base</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-forum"><a class="breadcrumb-item-link" href="/japan-knowledge-base-%E3%83%8A%E3%83%AC%E3%83%83%E3%82%B8%E3%83%99%E3%83%BC%E3%82%B9-%E6%97%A5%E6%9C%AC%E8%AA%9E-247"><i class="icon icon--caret-left is-visible-S"></i>Japan Knowledge Base | ナレッジベース(日本語)</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-topic"><a class="breadcrumb-item-link" href="/cs-%E9%81%8B%E7%94%A8%E9%96%8B%E5%A7%8B%E3%83%95%E3%82%A7%E3%83%BC%E3%82%BA-269"><i class="icon icon--caret-left is-visible-S"></i>CS|運用開始フェーズ</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item undefined"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>ユーザー向け:ここから始めてみよう!</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <div class="thread-list-title qa-subForum-header"> <div class="sitewidth"> <h1 class="thread-list-view-title thread-subforum-title qa-page-title">ユーザー向け:ここから始めてみよう!</h1> <p class="thread-list-view-description qa-subforum-description">ユーザーのみなさまがより快適にGainsightを使っていただくためのTipsをご紹介</p> <div class='searchbar-in-hero'> <form method="get" action="/search"> <div class="searchbox searchbox--large qa-search-area"> <div class="searchbox__input qa-menu-search-input search-v2"> <div class="algolia-search--forum algolia-search" data-preact="destination/modules/Search/Features/SearchWidget/SearchForm" data-props='{"isUserGuest":true,"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":false,"isFederatedFreshdeskSearch":false,"isAlgoliaAnswersActive":false,"searchInContentCategories":[270],"groupId":null,"aiSearchSummary":true,"phrases":{"Forum":{"live.search.placeholder":"Search for answers, best practices and more","live.search.search.text":"Search:","show.results":"Show results","advanced.search.filters":"Filters","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask question to the community","live.search.view.all":"View all","topic.form.type.discussion.label":"Conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved","vraag":"Question","advanced.search.show.more.topics":"Show {number} results","forumList.meta.counter.post.user.new":"{n} new","beantwoord":"Solved","Sticky":"Sticky","topicList.meta.voted":"Voted","topicList.meta.vote":"Vote","Show more":"Show more activity","live.searchv2.no.result.title":"No search results","live.searchv2.no.result.text":"We couldn't find anything related to your query. Try typing a different one.","live.searchv2.footer.press":"Press","live.searchv2.footer.enter":"Enter","live.searchv2.footer.text":"to see the AI summary and all results for your query","live.searchv2.recents":"Recents"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"},"Common":{"advanced.search.filter.clear.all":"Clear all","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."}}}'><div><input type="search" placeholder="Search for answers, best practices and more" class="search-box__input"></div></div> </div> </div><!--searchTerm--> </form> </div> </div> </div> <div class="thread-list-title--withoutStats"></div> <div class="sitewidth"> <div id="main-content-target" class="col col--main has--side qa-div-main"> <div data-preact="category/CategoryListWithTopics" data-props="{"id":270,"isKnowledgeBase":true,"isParentKnowledgeBase":false,"cdn":"https:\/\/uploads-us-west-2.insided.com\/gainsight-us\/attachment\/","forumId":270,"showExpandButton":false,"showHeader":false,"showAllLink":false}"> </div> <div data-preact="ask-question/AskQuestionWidget"></div> </div> <div class="col col--side qa-div-side"> <div data-preact="knowledge-base/navigation-loader" class="box__pad--sides--mobile-only" data-props='{"currentCategory":270,"categoriesV2":[{"id":226,"type":1,"title":"Best Practices Hub ","description":"Gainsight's official guide to getting value out of the Gainsight platform.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":227,"type":1,"title":"Reducing Risk and Churn","description":"Explore strategies to mitigate risks and enhance customer retention by identifying and addressing potential issues","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":321,"type":1,"title":"Predictive health scoring","description":"Leverage predictive health scoring to identify risks, drive engagement, and reduce customer churn.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/predictive-health-scoring-321"},{"id":322,"type":1,"title":"Risk identification & management","description":"Proactively detect, prioritize, and address customer risks to ensure faster resolution and reduced churn.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/risk-identification-management-322"},{"id":230,"type":1,"title":"Digital-led signals & proactive resolution","description":"Leverage digital signals and automation to detect risks early, drive engagement, and ensure resolution.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/digital-led-signals-proactive-resolution-230"},{"id":228,"type":1,"title":"Renewal management & forecasting","description":"Centralize and automate renewal processes to improve forecast accuracy, mitigate risks, and drive retention.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/renewal-management-forecasting-228"},{"id":231,"type":1,"title":"Post-churn analysis and insights ","description":"Discover best practices to analyze churn data, uncover root causes, uncover trends, and enhance retention strategies.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/post-churn-analysis-and-insights-231"},{"id":323,"type":1,"title":"Cross-functional risk collaboration","description":"Align teams with clear roles, processes, and tools to collaboratively manage and mitigate customer risks.","thumbnailImage":null,"parentId":227,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/cross-functional-risk-collaboration-323"}],"visibleTopicsCount":30,"containerCategoriesCount":0,"contentCategoriesCount":6,"url":"https:\/\/communities.gainsight.com\/reducing-risk-and-churn-227"},{"id":237,"type":1,"title":"Improving Team Efficiency","description":"Browse best practices for improving team efficiency by integrating essential tools into a streamlined workspace","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":262,"type":1,"title":"Centralize customer data","description":"Unify customer data across systems to ensure actionable insights, efficient collaboration, and accurate decisions.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/centralize-customer-data-262"},{"id":263,"type":1,"title":"Standardize and automate workflows","description":"Streamline operations by standardizing workflows and automating processes for consistent, efficient customer interactions.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/standardize-and-automate-workflows-263"},{"id":265,"type":1,"title":"Enhance visibility and foster collaboration","description":"Empower teams with shared insights, role-specific dashboards, and proactive collaboration for aligned success.","thumbnailImage":null,"parentId":237,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/enhance-visibility-and-foster-collaboration-265"}],"visibleTopicsCount":15,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/communities.gainsight.com\/improving-team-efficiency-237"},{"id":232,"type":1,"title":"Automating the Customer Journey","description":"Explore best practices for automating customer journeys: outreach, proactive alerts, and self-service guidance\n","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":233,"type":1,"title":"Define and structure the customer lifecycle","description":"Establish tailored, automated lifecycle stages to guide customers seamlessly from onboarding to renewal success.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/define-and-structure-the-customer-lifecycle-233"},{"id":236,"type":1,"title":"Automate onboarding and early engagement","description":"Automate onboarding tasks and early engagement to drive seamless starts, proactive support, and adoption.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/automate-onboarding-and-early-engagement-236"},{"id":324,"type":1,"title":"Drive adoption and expansion with targeted engagement","description":"Automate targeted engagements to boost feature adoption, identify expansion opportunities, and drive customer growth.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/drive-adoption-and-expansion-with-targeted-engagement-324"},{"id":325,"type":1,"title":"Proactively manage risk and retention","description":"Automate risk prioritization, escalation, and playbooks to proactively retain high-value, at-risk customers.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/proactively-manage-risk-and-retention-325"},{"id":326,"type":1,"title":"Ensure compliance and visibility across journey stages","description":"Automate compliance tracking, alerts, and escalation to ensure smooth progression across customer journey stages.","thumbnailImage":null,"parentId":232,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/ensure-compliance-and-visibility-across-journey-stages-326"}],"visibleTopicsCount":25,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/automating-the-customer-journey-232"},{"id":281,"type":1,"title":"Improve Product Adoption","description":"Enhance product adoption through data-driven insights, targeted strategies, and automation.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":282,"type":1,"title":"Identify and Address Adoption Gaps","description":"Diagnose and resolve barriers to feature adoption through data-driven insights and targeted interventions.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/identify-and-address-adoption-gaps-282"},{"id":283,"type":1,"title":"Drive Feature Adoption","description":"Increase feature adoption with campaigns, enablement resources, and advanced strategies.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/drive-feature-adoption-283"},{"id":284,"type":1,"title":"Empower Customers with Usage Insights","description":"Equip customers with actionable data to optimize usage, improve adoption, and achieve success.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/empower-customers-with-usage-insights-284"},{"id":334,"type":1,"title":"Automate Adoption Management","description":"Automate adoption with triggers, communications, health monitoring, and interventions.","thumbnailImage":null,"parentId":281,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/automate-adoption-management-334"}],"visibleTopicsCount":17,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/improve-product-adoption-281"},{"id":285,"type":1,"title":"Increase Advocacy and Referencability","description":"Browse best practices to identify and nurture advocates for growth through advocacy programs.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":286,"type":1,"title":"Identify and Track Potential Advocates","description":"Use data-driven insights to identify, document, and monitor high-potential customer advocates systematically.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/identify-and-track-potential-advocates-286"},{"id":287,"type":1,"title":"Nurture Advocates Through Engagement","description":"Strengthen relationships with advocates through structured, personalized, and automated engagement strategies.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/nurture-advocates-through-engagement-287"},{"id":332,"type":1,"title":"Leverage Advocates for Public Endorsements and Sales References","description":"Expand brand visibility and accelerate sales by utilizing advocates for success stories, reviews, and references.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-advocates-for-public-endorsements-and-sales-references-332"},{"id":333,"type":1,"title":"Integrate Advocacy into Health Scoring","description":"Incorporate advocacy metrics into health scores to gain a holistic view of customer engagement and loyalty.","thumbnailImage":null,"parentId":285,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/integrate-advocacy-into-health-scoring-333"}],"visibleTopicsCount":16,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/increase-advocacy-and-referencability-285"},{"id":288,"type":1,"title":"Improve Value Realization (ROI)","description":"Explore best practices to drive measurable customer success by aligning efforts with goals to maximize ROI and value.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":289,"type":1,"title":"Collect + Confirm goals","description":"Discover how to gather, validate, and align customer goals to establish success foundations.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/collect-confirm-goals-289"},{"id":290,"type":1,"title":"Maintain continuous ROI-Driven Alignment","description":"Learn to adapt strategies dynamically to evolving customer priorities for sustained value realization.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/maintain-continuous-roi-driven-alignment-290"},{"id":291,"type":1,"title":"Drive ROI Through Verified Outcomes","description":"Showcase measurable value by tracking, automating, and highlighting verified customer outcomes.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/drive-roi-through-verified-outcomes-291"},{"id":336,"type":1,"title":"Leverage Feedback for Optimization","description":"Uncover strategies to refine processes and enhance value delivery using actionable customer feedback.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-feedback-for-optimization-336"},{"id":338,"type":1,"title":"Empower Customers Through Enablement","description":"Understand how to equip customers with tools and training to achieve goals independently.","thumbnailImage":null,"parentId":288,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/empower-customers-through-enablement-338"}],"visibleTopicsCount":20,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/improve-value-realization-roi-288"},{"id":294,"type":1,"title":"Grow Customer Feedback Programs","description":"Capture customer insights, act on feedback, and drive meaningful improvements for long-term success","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":295,"type":1,"title":"Collect and analyze feedback","description":"Gather customer insights, categorize trends, and extract actionable insights for improvement","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/collect-and-analyze-feedback-295"},{"id":296,"type":1,"title":"Close the feedback loop","description":"Acknowledge, act on feedback, and communicate improvements to build trust and loyalty","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/close-the-feedback-loop-296"},{"id":343,"type":1,"title":"Leverage feedback for internal strategies and product roadmap","description":"Align feedback with internal strategies and product decisions to enhance customer success","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/leverage-feedback-for-internal-strategies-and-product-roadmap-343"},{"id":344,"type":1,"title":"Scale feedback programs","description":"Automate processes, expand engagement, and optimize feedback programs for continuous growth","thumbnailImage":null,"parentId":294,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/scale-feedback-programs-344"}],"visibleTopicsCount":16,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/grow-customer-feedback-programs-294"},{"id":297,"type":1,"title":"Accelerate Expansion","description":"Drive growth by identifying and executing strategic expansion opportunities within your existing customer base.","thumbnailImage":null,"parentId":226,"isContainer":true,"children":[{"id":298,"type":1,"title":"Identify and qualify expansion opportunities","description":"Uncover, qualify, and act on expansion opportunities through data-driven insights and collaboration.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/identify-and-qualify-expansion-opportunities-298"},{"id":299,"type":1,"title":"Execute expansion campaigns","description":"Execute data-driven expansion campaigns that engage customers and drive scalable revenue growth.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/execute-expansion-campaigns-299"},{"id":300,"type":1,"title":"Strategic account planning for expansion","description":"Structure and execute account-level expansion plans through collaboration and data-driven insights.","thumbnailImage":null,"parentId":297,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/strategic-account-planning-for-expansion-300"}],"visibleTopicsCount":13,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/communities.gainsight.com\/accelerate-expansion-297"}],"language":"en","visibleTopicsCount":152,"containerCategoriesCount":8,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/best-practices-hub-226"},{"id":252,"type":1,"title":"CC Knowledge Base","description":"All of the product documentation and best practice articles for getting the most out of the Customer Communities (CC) platform.","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":253,"type":1,"title":"Getting Started","description":"Getting Started","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":26,"type":1,"title":"General information","description":"In this category you can find more general information about the CC Product","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/general-information-26"},{"id":27,"type":1,"title":"Installing the Customer Community Platform","description":"Guides to help you setting up Customer Community","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/installing-the-customer-community-platform-27"},{"id":28,"type":1,"title":"Guides, tutorials and learning material","description":"In this category you can find guides, FAQs, tutorials and e-learnings to get you started with the Customer Community platform","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":24,"url":"https:\/\/communities.gainsight.com\/guides-tutorials-and-learning-material-28"},{"id":29,"type":1,"title":"GDPR, DSA & Privacy","description":"Here you can find all information related to privacy and the General Data Protection Regulation of the EU","thumbnailImage":null,"parentId":253,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/gdpr-dsa-privacy-29"}],"visibleTopicsCount":51,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/communities.gainsight.com\/getting-started-253"},{"id":254,"type":1,"title":"Content Management","description":"Content Management","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":32,"type":1,"title":"Creating content","description":"This area contains guides, manuals and examples for you to optimize your content creation process","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":16,"url":"https:\/\/communities.gainsight.com\/creating-content-32"},{"id":33,"type":1,"title":"Moderating content","description":"This area covers the most important topics when it comes to the Moderation of content","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":20,"url":"https:\/\/communities.gainsight.com\/moderating-content-33"},{"id":34,"type":1,"title":"Highlighting content","description":"If you want your users to find content more easily, this category will show you all options available","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/highlighting-content-34"},{"id":35,"type":1,"title":"Dealing with spam","description":"Issues with spammers? Learn how the spam detection works and how to deal with spam","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/dealing-with-spam-35"},{"id":36,"type":1,"title":"SEO","description":"Learn how the platform optimizes content for search","thumbnailImage":null,"parentId":254,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/seo-36"}],"visibleTopicsCount":56,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/content-management-254"},{"id":255,"type":1,"title":"Platform Modules","description":"Platform Modules","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":38,"type":1,"title":"Community","description":"Learn more about the community settings & best practices for your community structure","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/community-38"},{"id":39,"type":1,"title":"Knowledge base","description":"Learn more about the features of our knowledge base module","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/knowledge-base-39"},{"id":40,"type":1,"title":"Ideation","description":"This category covers all information around ideation settings and best practices","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":15,"url":"https:\/\/communities.gainsight.com\/ideation-40"},{"id":41,"type":1,"title":"Events","description":"Learn more about our events capabilities.","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/communities.gainsight.com\/events-41"},{"id":42,"type":1,"title":"Groups","description":"Learn more about our group capabilities.","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":17,"url":"https:\/\/communities.gainsight.com\/groups-42"},{"id":43,"type":1,"title":"Product updates","description":"Close the feedback loop to your users with product updates","thumbnailImage":null,"parentId":255,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/product-updates-43"}],"visibleTopicsCount":61,"containerCategoriesCount":0,"contentCategoriesCount":6,"url":"https:\/\/communities.gainsight.com\/platform-modules-255"},{"id":256,"type":1,"title":"Analytics & Reporting","description":"Analytics & Reporting","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":313,"type":1,"title":"Data Catalog & Connectors","description":"Explore and learn about all of the data objects available in the CC data lake and how to connect","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":32,"url":"https:\/\/communities.gainsight.com\/data-catalog-connectors-313"},{"id":46,"type":1,"title":"Dashboards","description":"Dashboards are the best way to check activity on your community fast & easy","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/dashboards-46"},{"id":45,"type":1,"title":"Exports","description":"Exports are the raw data .csv downloads of platform activity. Here you will learn more about them","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/exports-45"},{"id":47,"type":1,"title":"Google Analytics","description":"Here you can find some handy tricks to get more out of your community analytics","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/google-analytics-47"},{"id":48,"type":1,"title":"Post Field Analysis","description":"With Post Field Analysis you can analyze what users are talking about in the most detailed way possible","thumbnailImage":null,"parentId":256,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/post-field-analysis-48"}],"visibleTopicsCount":56,"containerCategoriesCount":0,"contentCategoriesCount":5,"url":"https:\/\/communities.gainsight.com\/analytics-reporting-256"},{"id":257,"type":1,"title":"Users, Gamification & Activation","description":"Users, Gamification & Activation","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":60,"type":1,"title":"(Super-)user engagement","description":"Features, tips and tricks regarding Super users and general user engagement","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":14,"url":"https:\/\/communities.gainsight.com\/super-user-engagement-60"},{"id":61,"type":1,"title":"Moderating users","description":"How to moderate the users in your community","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/moderating-users-61"},{"id":62,"type":1,"title":"User roles & permissions","description":"Here you can learn more about permission management and user moderation","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/user-roles-permissions-62"},{"id":63,"type":1,"title":"Ranks","description":"All information about the rank settings and best practices","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/ranks-63"},{"id":64,"type":1,"title":"Badges","description":"All information about Badge settings","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/badges-64"},{"id":65,"type":1,"title":"Registration, Login, SSO","description":"In this category you can learn more about the registration & login settings","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/registration-login-sso-65"},{"id":66,"type":1,"title":"Email Campaigns","description":"Learn all about reaching your users through Email Campaigns","thumbnailImage":null,"parentId":257,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/email-campaigns-66"}],"visibleTopicsCount":52,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/users-gamification-activation-257"},{"id":258,"type":1,"title":"Customization & Integrations","description":"Customization & Integrations","thumbnailImage":null,"parentId":252,"isContainer":true,"children":[{"id":50,"type":1,"title":"Homepage","description":"Customize your homepage options and discover best practices","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/homepage-50"},{"id":51,"type":1,"title":"Platform Styling","description":"Learn how to customize the styling of your platform","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":22,"url":"https:\/\/communities.gainsight.com\/platform-styling-51"},{"id":52,"type":1,"title":"Phrases","description":"Change the text strings of your community by using our phrases tool","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":9,"url":"https:\/\/communities.gainsight.com\/phrases-52"},{"id":278,"type":1,"title":"Languages","description":"Learn more about language settings and creating a localized experience ","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/languages-278"},{"id":53,"type":1,"title":"SSO","description":"Guides to help you set up SSO on Gainsight Customer Community.","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":13,"url":"https:\/\/communities.gainsight.com\/sso-53"},{"id":54,"type":1,"title":"Integrations","description":"Find out how to integrate Customer Community with other apps.","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":23,"url":"https:\/\/communities.gainsight.com\/integrations-54"},{"id":55,"type":1,"title":"API","description":"All API documentation and best practices can be found here","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/api-55"},{"id":56,"type":1,"title":"Emails","description":"Learn how to customize the styling of system email notifications","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/emails-56"},{"id":57,"type":1,"title":"Third-party Scripts","description":"Learn about the possibilities of external (third-party) tools","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/third-party-scripts-57"},{"id":58,"type":1,"title":"Embeddable Widgets","description":"Embeddable Widgets enable you to send community content to other websites easily. Learn more about them here","thumbnailImage":null,"parentId":258,"isContainer":false,"children":[],"visibleTopicsCount":18,"url":"https:\/\/communities.gainsight.com\/embeddable-widgets-58"}],"visibleTopicsCount":116,"containerCategoriesCount":0,"contentCategoriesCount":10,"url":"https:\/\/communities.gainsight.com\/customization-integrations-258"}],"language":"en","visibleTopicsCount":392,"containerCategoriesCount":6,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/cc-knowledge-base-252"},{"id":247,"type":1,"title":"Japan Knowledge Base | \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08\u65e5\u672c\u8a9e\uff09","description":"\u69d8\u3005\u306aGainsight\u306e\u6d3b\u7528\u306b\u5411\u3051\u3066\u5fc5\u8981\u306a\u60c5\u5831\u3092\u30d5\u30a7\u30fc\u30ba\uff08\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u904b\u7528\u958b\u59cb\u3001\u6d3b\u7528\uff09\u306b\u5206\u3051\u3066\u65e5\u672c\u8a9e\u3067\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":276,"type":1,"title":"\u5168\u88fd\u54c1\u5171\u901a\uff5cGainsight\u306e\u6b69\u304d\u65b9","description":"Gainsight\u306b\u521d\u3081\u307e\u3057\u3066\u306e\u65b9\u306f\u307e\u305a\u306f\u3053\u3053\u304b\u3089\u30c1\u30a7\u30c3\u30af\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":277,"type":1,"title":"\u4e00\u822c\u60c5\u5831","description":"\u307e\u305a\u306f\u3053\u3053\u304b\u3089\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u5165\u308c\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":276,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/\u4e00\u822c\u60c5\u5831-277"}],"visibleTopicsCount":6,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/\u5168\u88fd\u54c1\u5171\u901a-gainsight\u306e\u6b69\u304d\u65b9-276"},{"id":266,"type":1,"title":"CS\uff5c\u904b\u7528\u958b\u59cb\u524d\u30d5\u30a7\u30fc\u30ba","description":"\u3053\u308c\u304b\u3089\u5c0e\u5165\u3092\u59cb\u3081\u308b\u65b9\u3005\u5411\u3051\u306b\u3001\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u5fc5\u8981\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":267,"type":1,"title":"\u30b9\u30c6\u30c3\u30d7\uff11\uff1a\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068","description":"Gainsight\u3078\u3088\u3046\u3053\u305d\uff01\uff01Gainsight\u3092\u59cb\u3081\u308b\u306b\u3042\u305f\u308a\u3001\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u3053\u308c\u304b\u3089\u5c0e\u5165\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3059\u308b\u305f\u3081\u306b\u3082\u3059\u3079\u3066\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u898b\u3066\u5fc5\u8981\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u304a\u9858\u3044\u3057\u307e\u3059\uff01","thumbnailImage":null,"parentId":266,"isContainer":false,"children":[],"visibleTopicsCount":4,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30c6\u30c3\u30d7\uff11-\u307e\u305a\u6700\u521d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068-267"},{"id":268,"type":1,"title":"\u30b9\u30c6\u30c3\u30d7\uff12\uff1a\u30c7\u30fc\u30bf\u5468\u308a\u3092\u78ba\u8a8d\u3057\u307e\u3059","description":"\u30c7\u30fc\u30bf\u5468\u308a\u306e\u6e96\u5099\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002\u3053\u3061\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u3042\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u306fGainsight\u3092\u3053\u308c\u304b\u3089\u4f7f\u3046\u305f\u3081\u306b\u3068\u3066\u3082\u91cd\u8981\u3068\u306a\u308b\u30c7\u30fc\u30bf\u306e\u8003\u3048\u65b9\u304c\u5b66\u3079\u307e\u3059\u306e\u3067\u3001\u3059\u3079\u3066\u898b\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\uff01","thumbnailImage":null,"parentId":266,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30c6\u30c3\u30d7\uff12-\u30c7\u30fc\u30bf\u5468\u308a\u3092\u78ba\u8a8d\u3057\u307e\u3059-268"}],"visibleTopicsCount":7,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/communities.gainsight.com\/cs-\u904b\u7528\u958b\u59cb\u524d\u30d5\u30a7\u30fc\u30ba-266"},{"id":269,"type":1,"title":"CS\uff5c\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba","description":"\u904b\u7528\u958b\u59cb\u5f8c\u306b\u77e5\u3063\u3066\u304a\u304f\u3068\u4fbf\u5229\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u305f\u304f\u3055\u3093\u3002","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":271,"type":1,"title":"\u30a2\u30c9\u30df\u30f3\u5411\u3051\uff1a\u30ed\u30fc\u30f3\u30c1\u5f8c\u306b\u8a2d\u5b9a\u3057\u305f\u3044\u3053\u3068Tips","description":"\u30ed\u30fc\u30f3\u30c1\u5f8c\u3059\u3050\u306b\u8a2d\u5b9a\u304c\u5fc5\u8981\u306b\u306a\u308b\u6a5f\u80fd\u306a\u3069\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":269,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/\u30a2\u30c9\u30df\u30f3\u5411\u3051-\u30ed\u30fc\u30f3\u30c1\u5f8c\u306b\u8a2d\u5b9a\u3057\u305f\u3044\u3053\u3068tips-271"},{"id":270,"type":1,"title":"\u30e6\u30fc\u30b6\u30fc\u5411\u3051\uff1a\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046\uff01","description":"\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u306a\u3055\u307e\u304c\u3088\u308a\u5feb\u9069\u306bGainsight\u3092\u4f7f\u3063\u3066\u3044\u305f\u3060\u304f\u305f\u3081\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":269,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/\u30e6\u30fc\u30b6\u30fc\u5411\u3051-\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046-270"}],"visibleTopicsCount":15,"containerCategoriesCount":0,"contentCategoriesCount":2,"url":"https:\/\/communities.gainsight.com\/cs-\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba-269"},{"id":272,"type":1,"title":"CS\uff5c\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba","description":"\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba\u3067\u304a\u5f79\u7acb\u3061\u3067\u304d\u308b\u69d8\u3005\u306aTips\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":273,"type":1,"title":"\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3068\u30c7\u30fc\u30bf\u7ba1\u7406","description":"\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3084\u30c7\u30fc\u30bf\u306e\u6574\u5099\u306eTips\u3092\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":11,"url":"https:\/\/communities.gainsight.com\/\u30eb\u30fc\u30eb\u30a8\u30f3\u30b8\u30f3\u3068\u30c7\u30fc\u30bf\u7ba1\u7406-273"},{"id":274,"type":1,"title":"\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u9023\u643a\u3068\u6d3b\u7528","description":"\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u9023\u643a\u3068\u6d3b\u7528-274"},{"id":301,"type":1,"title":"\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9","description":"\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3053\u3053\u306b\u96c6\u3081\u3066\u3044\u304d\u307e\u3059\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9-301"},{"id":303,"type":1,"title":"\u30ec\u30dd\u30fc\u30c8\u30fb\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9","description":"\u53ef\u8996\u5316\u306b\u4fbf\u5229\u306a\u30ec\u30dd\u30fc\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/communities.gainsight.com\/\u30ec\u30dd\u30fc\u30c8-\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9-303"},{"id":306,"type":1,"title":"CTA\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u30fb\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3","description":"CTA\uff08\u30a2\u30e9\u30fc\u30c8\uff09\u30fb\u30d7\u30ec\u30a4\u30d6\u30c3\u30af\u30fb\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3\u306b\u3064\u3044\u3066\u306eTips\u3092\u3054\u7d39\u4ecb","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/cta-\u30d7\u30ec\u30a4\u30d6\u30c3\u30af-\u30b5\u30af\u30bb\u30b9\u30d7\u30e9\u30f3-306"},{"id":335,"type":1,"title":"\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30e1\u30fc\u30eb\u95a2\u9023","description":"JO\u3084Email\u30a2\u30b7\u30b9\u30c8\u306a\u3069\u306e\u30e1\u30fc\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u95a2\u9023\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u307e\u3057\u305f\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/communities.gainsight.com\/\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc-\u30e1\u30fc\u30eb\u95a2\u9023-335"},{"id":275,"type":1,"title":"\u305d\u308c\u4ee5\u5916\u306eTips","description":"\u3044\u308d\u3093\u306aTips\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":272,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/\u305d\u308c\u4ee5\u5916\u306etips-275"}],"visibleTopicsCount":52,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/cs-\u6d3b\u7528\u30d5\u30a7\u30fc\u30ba-272"},{"id":307,"type":1,"title":"CC | \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b3\u30f3\u30c6\u30f3\u30c4","description":"CC\u88fd\u54c1\u306b\u95a2\u3057\u3066\u306e\u69d8\u3005\u306a\u60c5\u5831\u3092\u5171\u6709\u3057\u307e\u3059\uff01\u3053\u308c\u304b\u3089\u3082\u3069\u3093\u3069\u3093\u60c5\u5831\u8ffd\u52a0\u3057\u3066\u3044\u304d\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":314,"type":1,"title":"CC | \u306f\u3058\u3081\u306b","description":"CC\u5c0e\u5165\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u59cb\u3081\u308b\u524d\/\u521d\u3081\u3066\u30a2\u30c9\u30df\u30f3\u306b\u306a\u3063\u305f\u65b9\u306b\u77e5\u3063\u3066\u304a\u3044\u3066\u307b\u3057\u3044\u3053\u3068\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u307e\u3057\u305f\uff01","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":6,"url":"https:\/\/communities.gainsight.com\/cc-\u306f\u3058\u3081\u306b-314"},{"id":319,"type":1,"title":"CC\uff5cIT\u30fb\u30c4\u30fc\u30eb\u9023\u643a","description":"IT\u95a2\u9023\u306e\u8a2d\u5b9a\u3084\u4ed6\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u306b\u3064\u3044\u3066\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/communities.gainsight.com\/cc-it-\u30c4\u30fc\u30eb\u9023\u643a-319"},{"id":315,"type":1,"title":"CC\uff5c\u30c7\u30b6\u30a4\u30f3\u306e\u5909\u66f4","description":"\u30c7\u30b6\u30a4\u30f3\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":14,"url":"https:\/\/communities.gainsight.com\/cc-\u30c7\u30b6\u30a4\u30f3\u306e\u5909\u66f4-315"},{"id":318,"type":1,"title":"CC\uff5c\u5168\u4f53\u8a2d\u5b9a\u30fb\u5229\u7528\u8005\u7ba1\u7406","description":"\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u306e\u8a2d\u5b9a\u3084\u3001\u5229\u7528\u8005\u306e\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":23,"url":"https:\/\/communities.gainsight.com\/cc-\u5168\u4f53\u8a2d\u5b9a-\u5229\u7528\u8005\u7ba1\u7406-318"},{"id":316,"type":1,"title":"CC\uff5c\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8a2d\u5b9a","description":"\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u3064\u3044\u3066\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":30,"url":"https:\/\/communities.gainsight.com\/cc-\u5404\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8a2d\u5b9a-316"},{"id":317,"type":1,"title":"CC\uff5c\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c","description":"\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/communities.gainsight.com\/cc-\u30ed\u30fc\u30f3\u30c1\u524d\u5f8c-317"},{"id":308,"type":1,"title":"CC | \u5c0e\u5165\u6642\u306e\u53c2\u8003\u30b3\u30f3\u30c6\u30f3\u30c4","description":"\u307e\u305a\u898b\u3066\u3044\u305f\u3060\u304d\u305f\u3044CC\u306b\u95a2\u3057\u3066\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3054\u7d39\u4ecb\uff01","thumbnailImage":null,"parentId":307,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/communities.gainsight.com\/cc-\u5c0e\u5165\u6642\u306e\u53c2\u8003\u30b3\u30f3\u30c6\u30f3\u30c4-308"}],"visibleTopicsCount":86,"containerCategoriesCount":0,"contentCategoriesCount":7,"url":"https:\/\/communities.gainsight.com\/cc-\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b3\u30f3\u30c6\u30f3\u30c4-307"},{"id":329,"type":1,"title":"CE | \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30c7\u30e5\u30b1\u30fc\u30b7\u30e7\u30f3","description":"CE\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u304a\u307e\u3068\u3081\u3057\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":330,"type":1,"title":"CE\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","description":"CE\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","thumbnailImage":null,"parentId":329,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/communities.gainsight.com\/ce\u7528\u30b3\u30f3\u30c6\u30f3\u30c4-\u5de5\u4e8b\u4e2d-330"}],"visibleTopicsCount":0,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/ce-\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30c7\u30e5\u30b1\u30fc\u30b7\u30e7\u30f3-329"},{"id":340,"type":1,"title":"Staircase AI","description":"Staircase\u306b\u95a2\u3057\u3066\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\uff01","thumbnailImage":null,"parentId":247,"isContainer":true,"children":[{"id":341,"type":1,"title":"Staircase\u7528\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u5de5\u4e8b\u4e2d\uff09","description":"Staircase\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059","thumbnailImage":null,"parentId":340,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/communities.gainsight.com\/staircase\u7528\u30b3\u30f3\u30c6\u30f3\u30c4-\u5de5\u4e8b\u4e2d-341"}],"visibleTopicsCount":1,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/communities.gainsight.com\/staircase-ai-340"}],"language":"en","visibleTopicsCount":167,"containerCategoriesCount":7,"contentCategoriesCount":0,"url":"https:\/\/communities.gainsight.com\/japan-knowledge-base-\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9-\u65e5\u672c\u8a9e-247"}]}'></div> </div> </div> <div class="full-width Template-footer"> <div data-preact="powered-by-insided/index" class="powered-by-insided-footer" data-props="{"rootUrl":"communities.gainsight.com","termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"communityVisibility":"public","isGuestUser":true,"phrases":{"Forum":{"branded.back_to_top":"Back to top","Terms & Conditions":"Terms & Conditions","cookiepolicy.link":"Cookie settings"}}}"><div class="Template-footer"><div class="sitewidth box box--blend" data-component="scrollTopStickyButton"><div class="templatefoot"><a href="https://www.gainsight.com/customer-communities/" class="logo-gainsight" title="Visit Gainsight.com" target="_blank" rel="noreferrer" aria-label="Powered by Gainsight"><span class="is-hidden">Powered by Gainsight</span></a></div><div class="templatefoot-privacy-links"><a href="/site/terms" aria-label="Terms & Conditions">Terms & Conditions</a><a href="#" aria-label="Cookie settings">Cookie settings</a></div><span class="scroll-to-top-sticky-button js-scrollto widget--base-shadow is-hidden-S custom-scroll-to-top" title="Back to top" aria-label="Back to top"></span></div></div></div> </div> <a href="/topic/new" aria-label="Create topic" data-track='{"trigger":"floating button","type":"Topic Initiated"}' role="button" class="btn--cta btn--create-topic btn--fixed btn--fixed__bottom is-visible-S qa-menu-create-topic"> <span class="icon icon--pen icon--auto-width" aria-hidden="true"></span> </a> <div class="modals box is-hidden js-legacy-modals"> <div class="qa-register-modal" data-helper="modal" data-data='{"modal_id": "register", "mainClass": "modal--register"}' id="modal_register" > <label for="" > </label> <h2> Sign up </h2> <p>If you ever had a profile with us, there's no need to create another one.<br> Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.<br><br> Else, please continue with the registration below. </p> <div id="modal_login" > </div> <form name="register" method="post" action="/member/register" class="form js-ajax-form--registration" novalidate="novalidate"> <div class="js-notification "> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_username"> Username * </label> </div> <div class="second"> <input type="text" id="register_user_username" name="register[user][username]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_email"> E-mail address * </label> </div> <div class="second"> <input type="email" id="register_user_email" name="register[user][email]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_5"> First name * </label> </div> <div class="second"> <input type="text" id="register_customfield_5" name="register[customfield][5]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_6"> Last Name * </label> </div> <div class="second"> <input type="text" id="register_customfield_6" name="register[customfield][6]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_7"> Company * </label> </div> <div class="second"> <input type="text" id="register_customfield_7" name="register[customfield][7]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{"single":"{n} character left","plural":"{n} characters left"}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_password"> Password * </label> </div> <div class="second"> <input type="password" id="register_user_password" name="register[user][password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="register_terms" name="register[terms]" required="required" value="1" /> <label for="register_terms" class="required"> I accept the <a href="/site/terms" target="_blank" class="terms"> terms & conditions </a> </label> </div> </div> <div class="email_repeat"> <div class="form__row"> <div class="first"> <label class="label" for="register_email_repeat"> loginBox.register.email_repeat </label> </div> <div class="second"> <input type="text" id="register_email_repeat" name="register[email_repeat]" /> </div> </div> </div> <button type="submit" id="register_submit" name="register[submit]" class="btn btn--cta btn--full-width"> Register </button> <input type="hidden" id="register_is_invite" name="register[is_invite]" /> <input type="hidden" id="register__token" name="register[_token]" value="0xbcSY9TYUawz61unDG6a0IulGur4igxsicHP0FBwIs" /> </form> <script type="application/javascript"> if (document.querySelector('.email_repeat')) { document.querySelector('.email_repeat').style.display = 'none' } //invite tricks if(document.querySelector('#register_is_invite') && document.querySelector('#register_is_invite').value) { let name = document.querySelector('#register_user_username'); if (name.value === '--removed--') { name.value = '' } let email = document.querySelector('#register_user_email') email.readOnly = 1 email.classList.add('register_user_email--disabled') } </script> </div> <div class="qa-login-modal" data-helper="modal" data-data='{"modal_id": "login", "mainClass": "modal--login"}' id="modal_login" > <label for=""> </label> <h2>Welcome to the Gainsight Community</h2> <p><p><a href="https://communities.gainsight.com/member/forgotPassword">Retrieve username / Reset password</a> or <a class="js-open-modal" data-modal="register">Create an account</a> </p> </p> <form name="login" method="post" action="/member/login" class="form js-ajax-form--login"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_usernameOrEmail"> Username or Email </label> </div> <div class="second"> <input type="text" id="login_usernameOrEmail" name="login[usernameOrEmail]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_password"> Password </label> </div> <div class="second"> <input type="password" id="login_password" name="login[password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="login_remember" name="login[remember]" value="1" /> <label for="login_remember"> Remember me </label> </div> </div> <button type="submit" id="login_submit" name="login[submit]" disabled="" class="btn btn--cta btn--full-width disabled"> Log in </button> <div class="box__pad box--note box--blend"> <a href="#" class="js-open-modal" data-modal="forgot" tabindex="-1">Forgot / reset password </a> </div> <input type="hidden" id="login__token" name="login[_token]" value="f-PcW0-gpZjUmUmMS7L_L0F-ojiSWmDXu70aEUxl4VI" /> </form> </div> <div class="qa-forgot-modal" data-helper="modal" data-data='{"modal_id": "forgot", "mainClass": "modal--forgot"}' id="modal_forgot" > <p>Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.</p> <form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__1289044704"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="forgotPassword_username"> Enter your e-mail address </label> </div> <div class="second"> <input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required" /> </div> </div> <div class="form-row first"> <button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send </button> <a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login">Back to overview</a> </div> <input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="8sklsPyV8ZXjJQM7lwqrFpw4kc3SvFIfnssBJjeT1Lw" /> </form> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-pending-modal"}'> <h2>Scanning file for viruses.</h2> <p>Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-infected-modal"}'> <h2>This file cannot be downloaded</h2> <p>Sorry, our virus scanner detected that this file isn't safe to download.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> </div> <script> window.appState = { appName: 'forum', activeHubModules: ["Community","Event","Group","Ideation","KnowledgeBase","ProductUpdates"], activeEntities: {"topic":true,"replies":true,"userRoles":true,"userSignature":true,"userCustomTitle":true,"privateMessage":true}, } </script> <div><script type="text/javascript">window.inSidedData = {"communityId":"gainsight-us","environment":"production","language":"en","device":"desktop","user":{"userid":null,"name":"guest","role":"roles.guest","mainRole":"roles.guest","rank":"","avatar":"","rankIcon":"","rankName":"","isModerator":false,"pmUnreadCount":0,"pmTotalCount":0,"topicsCount":0,"repliesCount":0,"solvedCount":0,"loginSource":null,"registerSource":null},"page":{"pageNumber":1,"name":"Category","path":"Gainsight Community:Content:Category:ユーザー向け:ここから始めてみよう!","section":"Content","site":"Gainsight Community","title":"Category:ユーザー向け:ここから始めてみよう!","url":"/ユーザー向け-ここから始めてみよう-270","firstRender":false},"form":{"name":"","step":""},"content":{"category":{"id":270,"title":"ユーザー向け:ここから始めてみよう!","type":null},"topic":{"id":null,"title":null,"type":null,"content_type":null,"source_id":null,"created":null,"replies":null,"is_sticky":null,"prefix":null,"tags":null},"post":{"id":null},"path":"ユーザー向け:ここから始めてみよう!:"},"search":{"phrase":null,"count":null}}</script></div> <div data-preact="cookie-banner/index" class="" data-props="{"level":1,"termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"phrases":{"Forum":{"cookiepolicy.title":"Cookie policy","cookiepolicy.content":"We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. <a href=\"{link}\">Learn more about our cookies.<\/a>","cookiepolicy.button":"Accept cookies","cookiepolicy.button.deny":"Deny all","cookiepolicy.link":"Cookie settings","cookiepolicy.modal.title":"Cookie settings","cookiepolicy.modal.content":"We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. ","cookiepolicy.modal.level1":"Basic<br>Functional","cookiepolicy.modal.level2":"Normal<br>Functional + analytics","cookiepolicy.modal.level3":"Complete<br>Functional + analytics + social media + embedded videos"}}}"></div> <div class="ssi ssi-footer custom-footer"> </div> <input id="csrftoken" type="hidden" value="LjWkoM3jL94G6f607Pi1DkFmrs5BqVJYPPDDr3rkRfs"/> <div data-preact="site-wide/index" class="" data-props="{}"><div></div></div> <script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/206.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/659.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/857.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/618.js'></script><script crossorigin='anonymous' src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/preact-app.js' id='insided-preact-app' data-basepath='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/' data-environment='production' data-region='us-west-2' data-communityId='gainsight-us' data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","companyImport","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","contacts","privateGroup","moderationOverviewBetaDefault","emailCampaigns","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","reportPrivateMessages","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","productAreasV2Required","trackingEnabled","ccRebranding","spaces","contentInPreferredLanguage","searchRevamp","aiSmartSearchBeta","aiSearchSummary","widgetSiteIdentity","eventSubscriptions","aiSmartSearchEnableForAllRoles","searchRevampForAllRoles","aiFeedback","customizationSettings","multiLanguage","platformVisibility","experimentalFeatures","userRoles","userProfileFields","userProfileOverview","userGroups","registrationRules","topicsCreate","moderationHome","moderationOverview","draftContent","spamContent","systemEmails","emailSuppression","userOverview","userSegments","analyticsMetadata","analyticsExport","translations","widgetsSettings","selfServiceSSO","customPages","contentHelpfulness","moderationLabels","metadataSettings","automationRules","preModerationRules","moderationNotifications","spamPrevention","seoManagement","categorySettings","allowCdnCaching","localizedHomepage","unifiedIndexEnabled","CommunityOverviewOpenForAllUsers","article","articleToProductUpdateConversion","awardBadges","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","federatedSearchApi","gainsight","group","keywordBlocker","lazyLoading","leaderboardPage","moderationOverviewBeta","moderationOverviewBetaForTeam","privateEvents","selfBadges","subtitleAndBackgroundToWidgets","teamNotes","userManagement","widgetLibrary","zapier","zendesk","eventsUpdates","eventsOverviewPagination","notificationCenter","newTopicModerationPage","biToolsConnector","contentCopilot","aiCampaigns","eventsCustomization","gainsightPlatformSso","categoriesConfig","categoriesV2Destination","categoriesV2ConfigCommunity","categoriesV2Community","inAppNotifications","accessibilityImprovements","horizonAnalytics"]' data-userPermissions='{"readableCategories":[],"permissions":["forum-idea-all","forum-product-updates-all"]}' data-cssLink='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/css/preact-app.css' data-defaultCdn='' data-fb-app-id='' data-communityUrl='https://communities.gainsight.com' data-controlUrl='https://gainsight-us.insided.com' data-eventLogger='https://t3t09eztsd.execute-api.us-west-2.amazonaws.com/v1/event' data-application='forum' data-cookieConfig='{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}}' data-defaultCookieLevel='1' nonce='' data-search='[]' data-selectedCookieLevel='1'></script> <script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/206.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/729.js'></script><script src='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/857.js'></script><script src="https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/app.js" id="insided-app" data-basepath="https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/js/" nonce="" data-environment="production" data-region="us-west-2" data-communityId="gainsight-us" data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","companyImport","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","contacts","privateGroup","moderationOverviewBetaDefault","emailCampaigns","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","reportPrivateMessages","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","productAreasV2Required","trackingEnabled","ccRebranding","spaces","contentInPreferredLanguage","searchRevamp","aiSmartSearchBeta","aiSearchSummary","widgetSiteIdentity","eventSubscriptions","aiSmartSearchEnableForAllRoles","searchRevampForAllRoles","aiFeedback","customizationSettings","multiLanguage","platformVisibility","experimentalFeatures","userRoles","userProfileFields","userProfileOverview","userGroups","registrationRules","topicsCreate","moderationHome","moderationOverview","draftContent","spamContent","systemEmails","emailSuppression","userOverview","userSegments","analyticsMetadata","analyticsExport","translations","widgetsSettings","selfServiceSSO","customPages","contentHelpfulness","moderationLabels","metadataSettings","automationRules","preModerationRules","moderationNotifications","spamPrevention","seoManagement","categorySettings","allowCdnCaching","localizedHomepage","unifiedIndexEnabled","CommunityOverviewOpenForAllUsers","article","articleToProductUpdateConversion","awardBadges","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","federatedSearchApi","gainsight","group","keywordBlocker","lazyLoading","leaderboardPage","moderationOverviewBeta","moderationOverviewBetaForTeam","privateEvents","selfBadges","subtitleAndBackgroundToWidgets","teamNotes","userManagement","widgetLibrary","zapier","zendesk","eventsUpdates","eventsOverviewPagination","notificationCenter","newTopicModerationPage","biToolsConnector","contentCopilot","aiCampaigns","eventsCustomization","gainsightPlatformSso","categoriesConfig","categoriesV2Destination","categoriesV2ConfigCommunity","categoriesV2Community","inAppNotifications","accessibilityImprovements","horizonAnalytics"]' data-cssLink='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/dist/css/preact-app.css' data-defaultCdn='https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/control/assets' data-fb-app-id='' data-language='en'></script><script nonce="">app.init([{"model":"csrf","data":{"name":"yip_csrf_token","token":"LjWkoM3jL94G6f607Pi1DkFmrs5BqVJYPPDDr3rkRfs"}},{"el":"head","component":"google-analytics","data":{"tokens":[{"token":"UA-151706589-1","name":"insided","verification":"oqfvLwHZPmbDV01mBZz65Ia-k0iRzDpI_fZnmV4sR5U"}],"privacyLevel":1,"nonce":""}},{"el":".js-ajax-form--registration","component":"ajax-form"},{"el":".js-ajax-form--login","component":"ajax-form"},{"el":"#form--forgot__1289044704","component":"ajax-form"},{"el":".js-open-modal","helper":"show-modal"},{"data":{"map":null,"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/knowledge-base","title":"Knowledge Base"},{"url":"\/japan-knowledge-base-%E3%83%8A%E3%83%AC%E3%83%83%E3%82%B8%E3%83%99%E3%83%BC%E3%82%B9-%E6%97%A5%E6%9C%AC%E8%AA%9E-247","title":"Japan Knowledge Base | \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\uff08\u65e5\u672c\u8a9e\uff09"},{"url":"\/cs-%E9%81%8B%E7%94%A8%E9%96%8B%E5%A7%8B%E3%83%95%E3%82%A7%E3%83%BC%E3%82%BA-269","title":"CS\uff5c\u904b\u7528\u958b\u59cb\u30d5\u30a7\u30fc\u30ba"},{"url":"\/%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E5%90%91%E3%81%91-%E3%81%93%E3%81%93%E3%81%8B%E3%82%89%E5%A7%8B%E3%82%81%E3%81%A6%E3%81%BF%E3%82%88%E3%81%86-270","title":"\u30e6\u30fc\u30b6\u30fc\u5411\u3051\uff1a\u3053\u3053\u304b\u3089\u59cb\u3081\u3066\u307f\u3088\u3046\uff01"}]},"component":"tracker"},{"el":"body","helper":"collapse"},{"el":"body","helper":"ajax-link"},{"model":"global_translations","data":{"ajax-form":{"connection_error":"Unable to submit form. Please refresh the page and try again."},"modal":{"close":"Close","loading":"Loading","gallery_previous":"Previous","gallery_next":"Next","gallery_counter":"%curr% of %total%","image_error":"The image could not be loaded","content_error":"The content could not be loaded"}}},{"view":"MainNavigation","el":".js-main-navigation"}]);</script> </main> <script> $('.custom-featured-topic-cards .widget--featured-topics').prepend('<h3 class="quick-links-title">Featured Topics</h3>'); </script> <script> var id = inSidedData.content.category.id; if (id == 3 || id == 22 || id == 23) { $('.g2-link').attr('href', 'https://www.g2.com/contributor/gainsightpxcommunity-vs'); } </script> <!-- This site is converting visitors into subscribers and customers with OptinMonster - https://optinmonster.com --> <script> // (function(d,u,ac){var s=d.createElement('script');s.type='text/javascript';s.src='https://a.omappapi.com/app/js/api.min.js';s.async=true;s.dataset.user=u;s.dataset.account=ac;d.getElementsByTagName('head')[0].appendChild(s);})(document,5205,3950); </script> <!-- / OptinMonster --> <!-- Start Reorder search results --> <script> function callback(mutationList, observer) { for (const mutation of mutationList) { if (mutation.type === "childList") { var container = document.getElementsByClassName( "algolia-hit-container" )[0]; if (container) { container.style.display="flex" container.style.flexDirection="column" children = container.getElementsByClassName('algolia-search-results-section__title') container.getElementsByClassName('link algolia-search__action')[0].style.order=4 for (var i = 0; i < children.length; i++) { if(children[i].firstChild.textContent == "Community"){ children[i].parentElement.style.order=1 }else if(children[i].firstChild.textContent == 'Gainsight University'){ children[i].parentElement.style.order=3 }else if(children[i].firstChild.textContent == 'Support Documentation'){ children[i].parentElement.style.order=4 } } } } } } const targetNode = document.querySelector("body"); const observerOptions = { childList: true, subtree: true, }; const observer = new MutationObserver(callback); observer.observe(targetNode, observerOptions); </script> <!-- End Reorder search results --> <!-- Gainsight PX Identify --> <script type="text/javascript"> //passing user and account objects: aptrinsic("identify", { //User Fields "id": inSidedData.user.userid, // User Unique ID "name": inSidedData.user.name, // User name as specified "avatar": inSidedData.user.avatar, // User profile picture "role": inSidedData.user.role, // User roles "rankName": inSidedData.user.rankName, // User Rank "repliesCount": inSidedData.user.repliesCount, // User reply count "solvedCount": inSidedData.user.solvedCount, // User solved count "topicsCount": inSidedData.user.topicsCount, // User topics count }); </script> <!-- Gainsight PX Identify --> <script> $(".topic-view_header-item_category-link:contains('Customer Communities (CC)')").css('color', '#ec246d'); $(".topic-view_header-item_category-link:contains('Customer Education (CE)')").css('color', '#8AC146'); $(".topic-view_header-item_category-link:contains('Product Experience (PX)')").css('color', '#FCC642'); $(".topic-view_header-item_category-link:contains('Customer Success (CS)')").css('color', '#01B0E0'); </script> <script> if (window.location.href == 'https://communities.gainsight.com/fid-10/tid-17476'){ window.location = "https://communities.gainsight.com/product-experience-px-16/creating-a-personalized-welcome-guide-with-gainsight-px-23764" } </script> <script src="https://dowpznhhyvkm4.cloudfront.net/2025-02-28-14-36-08-6a1b90b2c6/control/assets/common/js/jquery.yiiactiveform.js" nonce=""></script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"5364be9000","applicationID":"214056673,438654967,16947947","transactionName":"YgFTY0QFW0sHUkVQWVtLcFRCDVpWSXhfal9RAVVrdQtbTBReXVVTRzh3WEQRWGQyXkFQVXYLX0NEC1lUA0MeVkBQFkdeUxM=","queueTime":0,"applicationTime":572,"atts":"TkZEFQwfSBREUBMDTUgZ","errorBeacon":"bam.nr-data.net","agent":""}</script></body> </html>