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Visits: access & bookings | IT Department

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class="content"> <div property="content:encoded" class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>There are two main areas involved in a visit to the Data Centre:</p> <ul> <li>The Gallery and Museum.</li> <li>The Data Centre VisitPoint permanent exhibition.</li> </ul> <p><strong>Reservation is compulsory</strong> for any visit to the Data Centre areas in order to avoid tour-group clashes, and also to respect fire hazard/safety limits in these zones.</p> <h3>Room availability</h3> <p>The availability calendar for the room can be consulted here: <a href="https://publicoutreach.cern.ch/outreach/" target="_blank">https://publicoutreach.cern.ch/outreach/</a></p> <h4>Opening hours</h4> <ul> <li>Monday: 10am -&nbsp;7pm</li> <li>Tuesday to Friday: 8am - 7pm</li> <li>Saturday: 9am - 5pm</li> </ul> <p>Please note that when a group is in the DCVP, a red light is displayed above the door in the corridor outside to indicate the room is occupied. The red light goes out only when the sensors in the room do not detect any movement for five minutes (ie. after a group has left). A ‘grey’/off light will indicate the room is empty.</p> <h3>Safety rules</h3> <ul> <li>Maximum number of visitors at any one time (including&nbsp;1 or 2 guides per group) is: <ul> <li>25 in the Data Centre VisitPoint room;</li> <li>19 in the Gallery and 25 in the Museum;</li> <li>19 in the Data Centre (VIP visits only)</li> </ul> </li> <li>Please see the <strong><a href="https://edms.cern.ch/ui/#!master/navigator/document?D:101185342:101185342:subDocs" target="_blank">noise protection regulations</a></strong>&nbsp;if guiding in the Data Centre itself.</li> <li>Visitors must stay together with the guide at all times – no wandering permitted.</li> <li>Access to the DC is only possible with guides (staff) who have followed the correct training and have&nbsp;sufficient access rights on their CERN access cards.</li> <li>Minimum age of visitors: <ul> <li>For the DataCentre Visitpoint: 10 years old;</li> <li>For inside the Data Centre: 13 years old, and under 16's must be accompanied by an adult.</li> </ul> </li> </ul> <h3>Contacts</h3> <p>For guides: <a href="https://guides.web.cern.ch/dcvp">https://guides.web.cern.ch/dcvp</a></p> <p>For visitors: <a href="https://visit.cern/">https://visit.cern/</a></p> <p>Any questions or suggestions, please contact <strong>Antonella.Del.Rosso@cern</strong>[dot]ch</p> <p>If you encounter a problem with the room (technical, content), please contact the <a href="https://cern.service-now.com/service-portal?id=service_element&amp;name=cern-exhibition">Visits and Exhibitions Service</a>.</p> <hr> <h2>Booking the Data Centre Visit Point</h2> <p>In order to use the Data Centre VisitPoint ("DCVP"), you must have:</p> <ol> <li class="li1"> <p>A confirmed room booking - see procedure below.</p> </li> <li class="li1"> <p>ADaMS access granted.</p> <ol> <li class="li1"> <p>This is automatic for IT Department staff.</p> </li> <li class="li1"> <p>For non-IT staff, this will require you to attend DCVP training, and you can only access the room on the day of your booking. See&nbsp;<span style="line-height: 1.6em;"><a href="https://information-technology.web.cern.ch/about/computer-centre/visits/visitpoint/guiding">Be a Guide</a>&nbsp;for further information.</span></p> </li> </ol> </li> </ol> <p>Under no circumstances is anyone permitted to enter the room ad hoc.</p> <h3 class="li1">Book the main DCVP</h3> <ul> <li>Check room availability at&nbsp;<a href="https://publicoutreach.cern.ch/outreach/" target="_blank">https://publicoutreach.cern.ch/outreach/</a></li> <li>Make your request using this <a href="https://booking-visit.cern.ch/private?lang=en" target="_blank">private guided tour request form</a>.</li> </ul> <p>The central CERN Visits Service handles the authorisation for the DCVP requests.</p> <ol> </ol> <h3>Book inside the Data Centre ("Data Centre Inside")</h3> <p>NB this is for <strong>VIPs, academic, industrial partners, and professional visits</strong> only.</p> <p>To reserve your visit slot, fill in a <a href="https://booking-visit.cern.ch/private">private visit request</a> (CERN login required) and select "<strong>Data Centre Inside</strong>".</p> <p>The IT Secretariat handles the authorisation for these requests.</p> </div> </div> </article> </div> </div> </div> </main> <footer role="contentinfo"> <div class="row cern-footer"> <div class="col-xs-12 col-sm-3 col-md-3 col-lg-3 footer-first-col"> <div class="region region-footercolumn1"> <section id="block-cernclean-inpersonithelp" class="settings-tray-editable block block-block-content block-block-content6493ebb4-e07b-4955-970b-6dbbbded36e2 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">Drop-in IT Support Desk</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4><a href="https://cern.service-now.com/service-portal?id=it_sos">IT-SOS | IT Support On Site</a></h4> <ul> <li>In Restaurant 2, <a href="https://maps.cern.ch/mapsearch/mapsearch.htm?n=['504/R-005']" rel="noopener" target="_blank" title="Go to CERN maps">504/R-005</a></li> <li>Mon-Fri, 8am-5pm non-stop</li> </ul> </div> </div> </div> </section> </div> </div> <div class="col-xs-12 col-sm-8 col-md-8 col-lg-8 footer-second-col"> <div class="row"> <!-- CONTACT US --> <div class="col-sm-5 col-md-4 col-md-offset-0 col-lg-4 col-lg-offset-0"> <div class="region region-footercolumn2"> <section id="block-cernclean-servicedesk" class="settings-tray-editable block block-block-content block-block-content16b90748-963c-40b7-8171-dadc04cb5f00 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">Help</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h4>Service Desk</h4> <ul> <li>telephone<strong>: 77777</strong></li> <li>website<strong>: <a href="https://cern.service-now.com/service-portal/">Service Portal</a></strong></li> </ul> </div> </div> </div> </section> </div> </div> <!-- general info --> <div class="col-sm-6 col-sm-offset-1 col-md-4 col-md-offset-0 col-lg-4"> <div class=" mb-4"> <div class="region region-footercolumn3"> <section id="block-cern-overwrite-block-23" class="settings-tray-editable block block-block-content block-block-contentf0695b3f-83ca-4df8-885a-14c3c8c7b053 clearfix" data-drupal-settingstray="editable"> <h2 class="block-title">About this website</h2> <div class="layout layout--twocol"> <div class="layout__region layout__region--top"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul> <li><span style="font-size:12px;"><a href="/accessibility-statement">- Accessibility statement</a></span></li> <li><span style="font-size:12px;"><a href="https://cern.service-now.com/service-portal?id=sc_cat_item&amp;name=it-web-feedback&amp;se=IT-administration">- Report an issue about this website</a></span></li> <li>- <span style="font-size:10px;">Former IT websites: <a href="https://it-dep-archive.web.cern.ch/default.asp">2006-2012</a>, <a href="http://it-d7-archive.web.cern.ch/it-d7-archive/">2013-2020</a></span></li> </ul> </div> </div> </div> </section> </div> </div> </div> <!-- cern and you --> <div class="col-sm-6 col-sm-offset-6 col-md-4 col-md-offset-0 col-lg-4 col-lg-offset-0"> <div class=" mb-4"> </div> </div> </div> </div> <div class="col-xs-1 col-sm-1 col-md-1 col-lg-1 footer-last-logo"> <a href="https://home.cern/" title="CERN" target="_blank"><img src="/themes/custom/cern-theme/logo.svg" alt="CERN"/></a> </div> </div> <div class="copy-wrapper light"> <a href="https://copyright.web.cern.ch/"> Copyright </a> &nbsp;&copy; 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