User Center

<!DOCTYPE html> <html xml:lang="en-SG" lang="en-SG" dir="" prefix="og:http://ogp.me/ns#"> <head> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <meta http-equiv="Access-Control-Allow-Origin" content="https://consumer-res.huaweistatic.com"/> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=0.2, maximum-scale=5.0, user-scalable=yes"/> <meta name="description" content="User Center"/> <meta name="keywords" content="user center"/> <meta name="GENERATOR" content=" 8.00.7601.19003"/> <meta name="robots" content="index,follow" /> <title>User Center</title> <link rel="canonical" href="https://consumer.huawei.com/sg/support/user-center/"/> <script type="text/javascript">window.pageLoadStart = new Date().getTime();</script> <link rel="shortcut icon" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <link rel="icon" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <link rel="bookmark" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <script type="text/javascript"> function getEncCookie(name){ var arr,reg=new RegExp("(^| )"+name+"=([^;]*)(;|$)"); if(arr=document.cookie.match(reg)) return unescape(arr[2]); else return null; } // data layer javascript window.digitalData={"page":{"pageInfo":{"pageName":"cbg:sg:support:user-center","countryCode":"SG","siteCode":"sg","siteCode2":"sg","siteName":"Singapore (SG)","appNum":"A49625982","language":"en_sg","site":"cbg","uri":"/sg/support/user-center/","siteCodeForAPI":"sg","isProductDetailPage":false,"isProductMiniSitePage":false,"siteCurrency":null,"ccpcApiKey":"MY","serviceGatewayPath":"https://sgw-sg.c.huawei.com/forward","staticResHost":"https://"},"category":{"pageType":"support","primaryCategory":"support","subCategory1":"user-center","subCategory2":null,"subCategory3":null},"pageType":{"type":""}},"event":[]} window.encUser = getEncCookie("data_layer_enc"); // is the site Arabic site window.isArabicSite = false; // map type window.customMapType = "gaia"; </script> <script type="text/javascript" src="/.resources/huawei-cbg-site-lm-basic/webresources/opensource/jquery/jquery.min.js"></script> <script type="text/javascript"> var service_sessionuuid_support = "base/basecommonService/sessionuuid"; var SITE_CODE = window.digitalData.page.pageInfo.siteCodeForAPI || window.digitalData.page.pageInfo.siteCode; var APP_NUM = window.digitalData.page.pageInfo.appNum; var site_language = window.digitalData.page.pageInfo.language; var countryCode = window.digitalData.page.pageInfo.countryCode; var allowHA = false; </script> <script type="text/javascript"> (function () { window.isHealthWebView = function() { return window.JsInteraction && typeof window.JsInteraction.isFromHuaweiHealth === 'function' && window.JsInteraction.isFromHuaweiHealth(); } // 页面头尾隐藏样式 const appWebViewStyle = ` .huawei-v4 #header-v4, .huawei-v4 #second-navigation-v4, .huawei-v4 #robotIcon, .huawei-v4 #cookie-information-template-wrapper, .huawei-v4 .huawei-convergent-cookie, .huawei-v4 .optanon-alert-box-wrapper, .huawei-v4 .nps-survey, .huawei-v4 .hwv3-animate-box, .huawei-v4 .huawei-bootom-cookie, .huawei-v4 #header-placeholder, .huawei-v4 .v4.n09-footer .container div:not(.policy-text), .huawei-v4.nav-hidden .huawei-ie-tips { display: none !important; }`; function addCssByStyle(cssString) { const style = document.createElement("style"); style.setAttribute("type", "text/css"); const cssText = document.createTextNode(cssString); style.appendChild(cssText); const heads = document.getElementsByTagName("head"); if (heads.length) { heads[0].appendChild(style); } else { document.documentElement.appendChild(style); } } /** * 判断当前页面是否为服务页面及智慧生活(window.hilink) 或者 MHW-APP(integrationJsInterface)嵌入 * * @returns {*|boolean} */ function isSupportPageInAppView() { return window.digitalData && window.digitalData.page.category.pageType == 'support' && (window.hilink || window.hicareJsInterface || window.integrationJsInterface || window.integrationJsInterfaceWebview); } function isEcommerceSite() { const siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; const ecommerceSiteCodeList = ['uk', 'fr', 'de', 'es', 'it', 'nl','ro', 'pt', 'pl', 'cz', 'tr', 'my', 'sa', 'ae', 'th', 'jp', 'pe', 'mx', 'cl', 'co', 'za', 'ru', 'ph']; return ecommerceSiteCodeList.indexOf(siteCode) > -1; } // 在运动健康/智慧生活服务页面webView中，隐藏页面头尾 if ((isHealthWebView() && isEcommerceSite()) || isSupportPageInAppView()) { addCssByStyle(appWebViewStyle); } })(); </script> <script type="text/javascript"> window.dataLayer = window.dataLayer || []; function getChapter1() { var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter1 = ""; switch (pageType) { case "homepage": chapter1 = "Home"; break; case "support": chapter1 = "support"; break; case "product-detail": chapter1 = "Mkt products"; break; case "product-listing": chapter1 = "Mkt products"; break; default: chapter1 = window.digitalData.page.category.primaryCategory; } return chapter1; } function getChapter2() { var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter2 = window.digitalData.page.category.subCategory1; if (pageType == "product-detail" || pageType == "product-listing") { chapter2 = window.digitalData.page.category.primaryCategory; } return chapter2; } function getChapter3() { var chapter3 = window.digitalData.page.category.subCategory2; var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; if (pageType == "product-detail") { chapter3 = window.digitalData.page.category.subCategory1; } return chapter3; } function getPageName() { var pageName = ""; var pathArr = location.pathname.split("/"); for (var index = pathArr.length - 1; index > 0; index--) { if (pathArr[index] != "") { pageName = pathArr[index]; if (pageName.indexOf(".html") != -1) { pageName = pageName.split(".")[0]; } break; } } return pageName; } /* * * 判断是否APP内嵌，设置siteId * */ function getMktDmpaSiteId() { var dmpa_siteId = ""; if (window.integrationJsInterface || window.integrationJsInterfaceWebview) { dmpa_siteId = "HuaweiStore-app"; } else { dmpa_siteId = $(window).width() < 1199.98 ? "HuaweiStore-wap" : "HuaweiStore-web"; } return dmpa_siteId; } var DMPA_SCRIPT_BASEURL = ""; var dmpa_init_mkt_dmpa_params = { "siteId": getMktDmpaSiteId(), "IP": null, "userId": null, "sessionId": null, "country": digitalData.page.pageInfo ? digitalData.page.pageInfo.siteCode2 : "", "siteLanguage": digitalData.page.pageInfo.language ? digitalData.page.pageInfo.language.replace("_", "-") : "", "siteName": digitalData.page.pageInfo ? digitalData.page.pageInfo.siteCode2 : "" } /* * * * 设置dmpa5公共参数 * * */ function initMktDmpa5() { if (typeof dmpa5 === 'undefined' || document.readyState !== 'complete') { return; } //查询用户ID try { //获取uum的API var uumApi = mktConfig.uumApi; if (uumApi != null && uumApi != "") { var uumHost = uumApi.substring(0, uumApi.search("/users")); //tokenApi var tokenApiUrl = uumHost + "/gateway/csrfToken?_=" + Date.now(); //若用户已经登录，则调用UUM接口查询用户信息 $.ajax({ type: "GET", url: uumApi + "/v1/login/info", dataType: "json", xhrFields: {withCredentials: true} }).always(function (result) { if (result && result.resultCode == 0) { dmpa_init_mkt_dmpa_params.userId = result.data.userId; } //设置sessionId $.ajax({ type: "get", url: tokenApiUrl, xhrFields: { withCredentials: true }, crossDomain: true }).always(function (result) { if (result && result.resultCode == 0) { dmpa_init_mkt_dmpa_params.sessionId = result.data; } setMktDmpaParams(dmpa_init_mkt_dmpa_params); }); }) } else { dmpa_init_mkt_dmpa_params.userId = ''; //会话中心未配置 setMktDmpaParams(dmpa_init_mkt_dmpa_params); } } catch (e) { } } function setMktDmpaParams(dmpaParams) { if (typeof dmpa5 === 'undefined') { return; } dmpa5('set', dmpaParams); //公共参数初始化 dmpa5('setTrackerUrl', DMPA_SCRIPT_BASEURL + "/"); dmpa5('setAutoSendPV', false);//禁止自动发送 pv dmpa5('setDMPAVersion', 5); // 设置DMPA版本 dmpa5('setAutoSendPP', false);//禁止自动发送 pp dmpa5('setAutoLinkTracking', false);//禁止自动发送 link //设置dmpa参数后发送一次pv trackMktDmpaPV(); } /** * 设置dmpa的访客userId */ function buildMktDmpaUserId() { var userId = 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxx'.replace(/[xy]/g, function (c) { var r = Math.random() * 16 | 0, v = c == 'x' ? r : (r & 0x3 | 0x8); return v.toString(16); }); if (typeof $.cookie === 'function') { var site_name = window.site || window.siteCode || ''; } return userId; } /** * 发送dmpa的pv，适用于mkt/服务/活动 * */ function trackMktDmpaPV() { // 判断是否为 App Webview var isAppWebview = window.integrationJsInterface || window.integrationJsInterfaceWebview; var referrerUrl = ''; if (document.referrer.length > 0) { referrerUrl = document.referrer; } try { if (referrerUrl.length == 0 && opener.location.href.length > 0) { referrerUrl = opener.location.href; } } catch (e) {} var pvData = { "title": $("title").text() || null, "location": location.origin + location.pathname || null, "uri": digitalData.page.pageInfo.uri || null, "referrerUrl": referrerUrl || null, "trackSource": null, "trackMedium": null, "trackCampaign": null, "trackContent": null, "trackTerm": null, "pageLoadDelay": null, "pageHierarchy": null, "subModuleName": getMktDmpaSubModuleName() } // PDP页增加跟踪需要的额外参数 if (digitalData.page.pageInfo.isProductDetailPage && digitalData.product && digitalData.product.productInfo) { pvData["additionalProperty"] = JSON.stringify({ "product_name": digitalData.product.productInfo.marketingName, "page_view": "PDP" }); } if (!isAppWebview) { dmpa5("trackPageView", pvData); } } /** * 获取子模块名称 */ function getMktDmpaSubModuleName() { var url = location.href; var moduleName = ""; if (url.indexOf("/support/") != -1) { moduleName = "Support"; } else if (url.indexOf("/community/") != -1) { moduleName = "Community"; } else if (url.indexOf("/promo/") != -1 || url.indexOf("/offer/") != -1) { //活动以及促销组件 moduleName = "Activity"; } else if (url.indexOf("/shop/") != -1 || url.indexOf("/buy/") != -1) { moduleName = "eCommerce"; } else { moduleName = "Marketing"; } return moduleName; } </script> <script> var siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; var pageCategory = window.digitalData ? window.digitalData.page.category.pageType : ''; var countryCode = window.digitalData ? window.digitalData.page.pageInfo.countryCode : ''; var language = window.digitalData ? window.digitalData.page.pageInfo.language : ''; var siteName = window.digitalData ? window.digitalData.page.pageInfo.siteName : ''; var pageProductInfo = window.digitalData.product ? window.digitalData.product.productInfo : ''; function dateFormat(fmt) { var d = new Date(); var local = d.getTime(); var offset = d.getTimezoneOffset() * 60000; var localUtc = new Date().getTimezoneOffset() / 60; var utcTime; if (localUtc > 0) { utcTime = local - offset; } else { utcTime = local + offset; } var CNTime = utcTime + 3600000 * 8; var nd = new Date(CNTime); var o = { "M+": nd.getMonth() + 1, "d+": nd.getDate(), "H+": nd.getHours(), "m+": nd.getMinutes(), "s+": nd.getSeconds(), "q+": Math.floor((nd.getMonth() + 3) / 3), "S": nd.getMilliseconds() }; if (/(y+)/.test(fmt)) fmt = fmt.replace(RegExp.$1, (nd.getFullYear() + "").substr(4 - RegExp.$1.length)); for (var k in o) if (new RegExp("(" + k + ")").test(fmt)) fmt = fmt.replace(RegExp.$1, (RegExp.$1.length == 1) ? (o[k]) : (("00" + o[k]).substr(("" + o[k]).length))); return fmt; } // hitTimeStamp : YYYYMMDD_hh:mm:ss 时区是(GMT+08:00) China Time，就是GA全球视图的时区 window.dataLayer.push({ userId: "", sessionId: "", firstSourceMedium: "", lastSourceMedium: "", accountStatus: "", loginStatus: "", hitTimeStamp: dateFormat("yyyy-MM-dd_HH:mm:ss"), pageCategory: pageCategory, siteCountryCode: countryCode, siteLanguage: language, siteCountryName: siteName, "productMktName": pageProductInfo && pageProductInfo.marketingName || '', "productCategory": pageProductInfo && pageProductInfo.category || '', "userCategory": "" }); if (pageCategory == 'search') { var reg = new RegExp("(^|&)keyword=([^&]*)(&|$)"); var val = window.location.search.substr(1).match(reg); if (val != null && val[2]) { var searchKeyword = decodeURIComponent(val[2]) window.dataLayer.push({ cat55: "product", kw55: searchKeyword, siteSearchResults: "" }); }; } </script> <script type="text/javascript"> /** * 获取url中的参数 */ function getUrlParam(name) { var reg = new RegExp("(^|&)" + name + "=([^&]*)(&|$)"); //构造一个含有目标参数的正则表达式对象 var r = window.location.search.substr(1).match(reg); //匹配目标参数 if (r != null) { return decodeURIComponent(r[2]); } return null; //返回参数值 } </script> <script type="text/plain" class="cookie-package-controller analysis-cookie default-load-cookie"> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-MBP7H56'); </script> <script type="text/javascript"> var enableExternalLinkPopup = true; var externalLinkWhitelist = JSON.parse("[\"huawei.com\",\"h5hosting-drcn.dbankcdn.cn\",\"vmall.com\",\"contentcenter-drcn.dbankcdn.com\"]"); </script> <script type="text/javascript"> let mktWebResourceBaseDir = {}; let adminWebResourceBaseDir = {}; let appsWebResourceBaseDir = {}; let opensourceResourceBaseDir = {}; let forumWebResourceBaseDir = {}; mktWebResourceBaseDir["designPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources/mkt"; adminWebResourceBaseDir["designsPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources/admin"; appsWebResourceBaseDir["designsPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources"; opensourceResourceBaseDir["designsPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources/opensource"; forumWebResourceBaseDir["designPath"] = "/.resources/huawei-cbg-site-lm-community/webresources/community"; </script> <script> let Granite = {}; </script> <script type="text/javascript"> var enableNewCookieCfg = Boolean(false); var cookieModeSetting = "noPromptMode"; var ctlAnalysisCookie = Boolean(false); var ctlAdvertiseCookie = Boolean(false); var enableDefaultCookieAccept = Boolean(false); var pushForConsentTime = ""; var pushForConsentTimeNewMode = ""; isECommerceSite = window.isECommerceSite || 'None'; // 分享于My Huawei App中打开开关 var enableShareFeature = Boolean(true); // My Huawei App 下载页面地址配置项 var appDownloadLink = ""; // 是否启用 App 侧 FA 数据推送 var enableAppFa = Boolean(false); </script> <script type="text/javascript"> var supportv2 = {}; supportv2["apiBaseUrl"] = "https:\/\/ccpce\-sg.consumer.huawei.com\/ccpcmd\/services\/dispatch\/secured\/CCPC\/EN"; supportv2["captchaUrl"] = "contentcenter\-dra.dbankcdn.com\/pub_1\/cscaptcha_captcha_900_9\/b\/v3\/netease"; supportv2["captchaServiceDomain"] = "csc\-adapter\-dra.security.dbankcloud.com"; supportv2["toCApiUrl"] = "https:\/\/itrinity\-sg.c.huawei.com"; supportv2["supportApiUrl"] = "https:\/\/consumer.huawei.com\/support"; supportv2["cmktApiUrl"] = "https:\/\/consumer\-api\-sg.huawei.com\/cuepf"; supportv2["casUrl"] = "https:\/\/id5.cloud.huawei.com\/CAS"; supportv2["logisticcode"] = ""; supportv2["designsPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources/support"; supportv2["myDeviceI18nValue"] = "My device"; supportv2["productCategoryMapping"] = "[]"; supportv2["gaEntrance"] = "" supportv2["gaModule"] = "" supportv2["entranceLv2ForGa"] = "" supportv2["productCategory1"] = "" supportv2["productCategory2"] = "" supportv2["productCategory3"] = "" supportv2["productCategory4"] = "" supportv2["ccpcSgwAppId"] = "96E6614BD648F3582A2D6D657C5CC768" supportv2["ccpcMyHuaweiApiId"] = "EDCF82D77A5AB59706CD5F2163F67427" supportv2["uumSgwAppId"] = "EDCF82D77A5AB59706CD5F2163F67427" supportv2["enableCsrfVerify"] = "false" == 'true'; </script> <script type="text/javascript"> var loginApiUrl={}; loginApiUrl["cmscApiUrl"] = ""; loginApiUrl["huaweitimeApiUrl"] = ""; var mktConfig={}; mktConfig["websiteFunctionApi"] = "https:\/\/consumer\-api\-sg.huawei.com\/cuepf"; mktConfig["uumApi"] = "https:\/\/itrinity\-sg.c.huawei.com\/users"; mktConfig["sgwApi"] = (window.digitalData && window.digitalData.page.pageInfo.serviceGatewayPath) ? window.digitalData.page.pageInfo.serviceGatewayPath : ""; </script> <input type="hidden" id="month_txt" value="month txt" /> <input type="hidden" id="underageTips" value="" btnText="" /> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-campaign-v4/public-v4/css/public-v4-719300d726e57cc27a32b3ce0a2afaee9a47b98bccd591605ac0df3a97fcb1a6.min.css"/> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-public-userLogin/css/token-expire-dialog-45bc3507b68c8ab6c642985112916dc0deef9d33a18579ad75a3b1ab775769b0.min.css"/><link rel="stylesheet" type="text/css" href="/content/.resources/huawei-cbg-site-lm-basic/webresources/opensource/swiper/swiper.min.css"> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-campaign-v4/common-v4-nav-v2/css/common-v4-nav-v2-6b8b446081cc22a9e4496af6e1b989d1c931cc26c877946efd73af4deab1268a.min.css"/> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-mkt/v5/common/common-header-v5/css/common-header-v5-62a30cc0bbd7e677c39b35e3f7547626068bd4bcfeecad9c50a9865b767781c9.min.css"/> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-offer/clientlib-layout/css/clientlib-layout-e7d93426fcf3a805a0b796926e79c1696cbe5e0270a69cc215f7c716b8766ae5.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-campaign-v4/public-v4/js/public-v4-06545ba2fad8207165087439b02269cea5263943593e527345d73cc8cdb33c7e.min.js"></script> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/opensource/opensource-9acbab8b729fff3e345077dd719c3dcbf8a86f0804b31b718afc9d5af3c64f3c.min.js"></script> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/opensource/jquery-cookie/jquery-cookie-bcf8c907e3d29082fbf393ae9da4b3d91769f543738dbc847b1658ccecb9c538.min.js"></script> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-public-userLogin/js/clientlib-public-userLogin-7a620f93eab697771788ec5475b940cbd9260ed7ce40f2a4dedcf6a2007fbbc1.min.js"></script><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-public-HiAnalyticsJSSDK/js/HiAnalyticsJSSDK-0af87a272e8e7af1209d8a733c82933bcc2399e7ef27a4f4fdb867145b2d4f58.min.js"></script> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-public-dmpa/js/clientlib-public-dmpa-82575aba2ea10a829b61ba2330b765a37891a952d94ae4dc93da8876199e7c29.min.js"></script> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-offer/component-bar/css/phoenixHotAreaIcon-17aaa721f34fa83f0a7f7f86bbde2558d0a32946f3fefa160f10b61d89d8038d.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/opensource/swiper/swiper-99740e2e37dd55d57ee7c916af34873b94d159bbbfe7c373df4ca93e1b39de73.min.js"></script> <style> a[href="javascript:return false;"] { cursor: initial !important; 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display: block; height: 0; width: 0; overflow: hidden; z-index: -1; } </style> <h1 class="header-tag-title seo"> User Center </h1> <input title="cookie" type="hidden" id='cookieType' value="hwcookie" /> <div class="huawei-bootom-cookie"> <div class="huawei-cookie-cnt"> <div class="huawei-cookie-txt"> We use cookies to improve our site and your experience. 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class="main-nav__item "> <a title="Wearable" data-navicon="Wearable" class="main-nav__link unhover" href="/sg/wearables/" target="" rel="">Wearable</a> </li> <li class="main-nav__item "> <a title="PC" data-navicon="PC" class="main-nav__link unhover" href="/sg/laptops/" target="" rel="">PC</a> </li> <li class="main-nav__item "> <a title="Tablet" data-navicon="Tablet" class="main-nav__link unhover" href="/sg/tablets/" target="" rel="">Tablet</a> </li> <li class="main-nav__item "> <a title="Audio" data-navicon="Audio" class="main-nav__link unhover" href="/sg/headphones/" target="" rel="">Audio</a> </li> <li class="main-nav__item "> <a title="HUAWEI Mobile Services" data-navicon="HUAWEI Mobile Services" class="main-nav__link unhover" href="/sg/mobileservices/" target="" rel="">HUAWEI Mobile Services</a> </li> <li class="main-nav__item "> <a title="EMUI" data-navicon="EMUI" class="main-nav__link unhover" href="/sg/emui/" target="" rel="">EMUI</a> </li> </ul> </div> <div class="rg-nav nav-zone"> <ul class="main-nav__list" role="menubar"> <li class="main-nav__item "> <a title="Support" data-navicon="Support" class="main-nav__link unhover" href="/sg/support/" target="" rel="">Support</a> </li> <li class="main-nav__item "> <a title="Retail Store" data-navicon="Retail Store" class="main-nav__link unhover" href="/sg/retail/" target="" rel="">Retail Store</a> </li> <li class="main-nav__item "> <a title="Business" data-navicon="Business" class="main-nav__link unhover" href="/sg/business/" target="" rel="">Business</a> </li> </ul> </div> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile wap "> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url='https://consumer.huawei.com/sg/support' data-support-usercenter-url='https://consumer.huawei.com/sg/support/user-center/' data-support-cmkt-url='https://consumer-api-sg.huawei.com/cuepf' data-support-cas-url='https://id5.cloud.huawei.com/CAS' data-support-country-code='SG' data-support-login='yes' data-version='v4' data-register-type='email'> </ul> <ul class="show-logout"> </ul> </div> </div> </nav> <div class="nav-addons"> <button class="nav-addons__link nav-addons__search js-open-search" aria-haspopup="true" role="button" aria-expanded="false" data-navicon="search"> <span class="icon font-ico-search"> <span class="sr-only">Search</span> </span> </button> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile pc "> <span class="icon font-ico-profile"> <span class="sr-only">profile</span> <span class="icon-onlink-left"></span> <span class="icon-onlink-right"></span> </span> <div class="login-v4"> <div class="login-font"> <span class="login-bot"></span> <span class="login-top"></span> </div> <div class="login-v4-cnt" 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ha-click-dispach" cat='Navigation' act='Click on my service' lab='<page title>' href='https://consumer.huawei.com/sg/support/user-center/?type=service' title="My Services" ha-id="me_click_my_service" > <span>My Services</span> </a> </li> <li class="signin-information"> <a class="a-sup-common ha-click-dispach" cat='Navigation' act='Click on my info' lab='<page title>' href='https://consumer.huawei.com/sg/support/user-center/?type=userinfo' title="My Information" ha-id="me_click_personal_info" > <span>My Information</span> </a> </li> <li class="app-sign app-sign-user"> <a class="a-sup-common" href='https://consumer.huawei.com/sg/support/user-center/' title="user center"> <span class="signin-user"></span> </a> </li> <li class="logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:void(0)" title="Sign out" act='Click on exit' > <span>Sign out</span> </a> </li> </ul> </div> </div> </div> <button aria-haspopup="true" role="button" aria-expanded="false" class="nav-toggle js-nav-toggle"> <span class="btn-line"></span> <span class="sr-only">Open menu</span> <span class="btn-line"></span> </button> </div> </div> </div> <div class="v4 n12-search popup nav-v2" data-component="n12-search"> <div class="container"> <button tabindex="-1" type="button" class="popup__close-btn js-close-popup"> <span class="sr-only">Close</span> </button> <div class="row"> <div class="col-xl-6 offset-xl-3 col-lg-8 offset-lg-2 col-md-10 offset-md-1"> <div class="search__form-container"> <label class="sr-only" for="search">search</label> <input class="search__form-input js-search-autocomplete" text="search" name="search" id="search" autocomplete="off" data-enable-ph-search="no" placeholder="Search HUAWEI..."> <button class="search__form-submit" type="button"> <span class="icon font-ico-search"> <span class="sr-only">Search</span> </span> </button> <button class="search__form-clear js-search-clear" type="button"> <span class="icon font-ico-close"> <span class="sr-only">Close</span> </span> </button> </div> <div class="popular-show-wrap"> <div class="popular-wrap"> <div class="top-title"> Popular Products </div> <div class="popular-product dropdown__right"> <div class="row dropdown__row-mobile"> </div> <div class="row dropdown__row-mobile"> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI Mate X6" href="/sg/phones/mate-x6/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/dam/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/phones/mate-x6/list/red.png" alt="HUAWEI Mate X6" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI Mate X6" href="/sg/phones/mate-x6/"> HUAWEI Mate X6 </a> </div> </div> <div class="list dropdown__right-col 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alt="HUAWEI FreeClip" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI FreeClip" href="/sg/headphones/freeclip/"> HUAWEI FreeClip </a> </div> </div> </div> </div> </div> <div class="quick-link"> <div class="top-title"> Quick View </div> <div class="link-wrap row"> <div class="col-sm-4 link-list"> <a title="AppGallery" class="search-quick-link" href="/sg/mobileservices/appgallery/" target="_blank" target="noopener noreferrer">AppGallery</a> </div> <div class="col-sm-4 link-list"> <a title="Wearable" class="search-quick-link" href="/sg/wearables/" target="_blank" target="noopener noreferrer">Wearable</a> </div> <div class="col-sm-4 link-list"> <a title="Find Service Center" class="search-quick-link" href="/sg/support/service-center/" target="_blank" target="noopener noreferrer">Find Service Center</a> </div> </div> </div> </div> </div> </div> <div class="search_toast"> enter more search keys </div> </div> </div> <div class="v4 n16-simple-tabs simple-tabs simple-tabs__sticky" data-component="n16-simple-tabs" style="display: none;"> <div class="container"> <div class="wrap"> <ul class="simple-tabs__wrap"> <li class="simple-tabs__continent" data-region="Africa">Africa</li> <li class="simple-tabs__continent" data-region="Asia Pacific">Asia Pacific</li> <li class="simple-tabs__continent" data-region="Europe">Europe</li> <li class="simple-tabs__continent" data-region="Latin America">Latin America</li> <li class="simple-tabs__continent" data-region="Middle East">Middle East</li> <li class="simple-tabs__continent" data-region="North America">North America</li> <li class="simple-tabs__continent" data-region="Global">Global</li> </ul> </div> </div> </div> </div> <div class="cookie-data" the-package-control-of-cookies-enabled="false"> <div class="required-category" category-display-name=""> </div> <div class="analysis-category" category-display-name=""> </div> <div class="advertise-category" category-display-name=""> </div> <div class="function-category" category-display-name=""> </div> <div class="unknown-category" category-display-name=""> </div> </div> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-campaign-v4/cookie-package-controller/js/cookie-package-controller-5bbdcc7bcfe30a70d283da599690a8cd192428d21e80a38af0d1df9a8fbfb0d3.min.js"></script><div class="privacy-agreement-component"> <input type="hidden" id="privacy-popup-switch" value="false"> <input type="hidden" id="privacy-popup-title" value=""> <input type="hidden" id="privacy-popup-ids" value=""> <input type="hidden" id="privacy-language-code" value="en-GB"> <input type="hidden" id="privacy-popup-content" value=""> <input type="hidden" id="privacy-popup-agree" value="false"> <input type="hidden" id="privacy-popup-checkNote" value=""> <input type="hidden" id="privacy-popup-remark" value=""> <input type="hidden" id="privacy-popup-agreeText" value=""> <input type="hidden" id="privacy-popup-rejectText" value=""> <input type="hidden" id="privacy-close-i18n" value="Close"> <input type="hidden" id="privacy-errortip-i18n" value="privacy_fetch_error_tip"> <script> // 隐私协议总开关 var privacyPopupSwitch = false; var __privacyAgree = false; var privacyButtonLineStyle = Boolean(false); </script> </div><div class="conv3_wrap support-versionb" role="main" data-gaevent="" data-gamodule="" data-entrancelevel=""> <div class="s-wrap "> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-support-v2/user-center/css/user-center-c42b529c9af323f0bf8752841d6df4c590ee6aff727eb974e447edfbebe229a9.min.css"/> <div class="left-tag-container-component"> <input type="hidden" id="activityType" value=""/> <input type="hidden" id="newPageTarget" value=""/> <input type="hidden" id="wcmmodeEdit" value="0"/> <input type="hidden" id="noSupportFixTips" value=""> <input type="hidden" id="noSupportInstallTips" value=""> <input type="hidden" id="loadingTips" value=""> <div class="user-center" data-is-preview-mode="true" data-entrancelevel="personal_center" data-gaevent="personal_center_interactions" data-gamodule="user-center"> <div class="tab menu" style="height:1063px"> <div class="tit1"> <span></span> </div> <ul> <li class="my-service-tab"><a class="a-support-common" cat="me" act="Click on my service" lab="my service" href="javascript:;"><span>My Services</span><span class="tip-number"></span></a></li> <li class="my-user-info" id="myUserInfoLink"><a class="a-support-common" cat="me" act="Click on my personal info" lab="my personal info" href="javascript:;"><span>My Information</span></a> </li> <li class="my-exit"><a href="javascript:;">Sign out</a></li> </ul> </div> <div class="tab-content"> <div class="my-information-component"> <input type="hidden" id="LAG_MALE" value="Male"/> <input type="hidden" id="LAG_FEMALE" value="Female"/> <span class="my-person-information">Personal information</span> <div class="user-info-header"> <div class="header-img"> <img class="a-support-common dmpa-click-dispach" alt="" cat="User center" act="Click on User center home page" lab="HUAWEI account: " id="accountHeader" src="/.resources/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-support-v2/asset/img/ic_default_avatar.png"/> </div> <div class="user-info"> <span class="person-name"><span class="item-model"></span>Welcome!</span> <span class="person-account">HUAWEI account: <span id="accountNumber" class="a-support-common dmpa-click-dispach" cat="User center" act="Click on User center home page" lab="HUAWEI account: "></span></span> <span class="my-exit">Sign out</span> </div> <div class="user-info-detail"> <span class="person-name"></span> <span class="person-sex"></span> <span class="person-city"></span> <span class="person-phone"></span> <span class="person-edit"><a id="myUserInfoEditLink" class="a-support-common ha-click-dispach dmpa-click-dispach" ha-id="me_personal_info_click_modify" href="javascript:;" cat="me" act="Click on my personal info" lab="modify my personal info">Modify</a></span> </div> </div> <ul class="user-select tab"> <li class="a-support-common dmpa-click-dispach my-service-tab" cat="User center"><a href="javascript:;">My service</a></li> <li class="my-user-info" id="myUserInfoLink"><a href="javascript:;">Personal information</a> </li> </ul> <style> .phone-number-container.error:after { content: "Wrong phone number"; display: block; color: #ce3c40; margin-top: 5px; } </style> </div> <div class="my-services-component"> <input type="hidden" id="LAG_PRE_DETAIL" value="View details"/> <input type="hidden" id="LAG_ORDER_NUMBER" value="Request number"/> <input type="hidden" id="LAG_APPLY_DATE" value="Date of application"/> <input type="hidden" id="LAG_DATA_BAK" value="Data Backup"/> <input type="hidden" id="LAG_INQUIRY_APPLY_TIME" value="Date of application"> <input type="hidden" id="LAG_INQUIRY_IMEI" value="IMEI/MEID/SN/MAC："> <input type="hidden" id="LAG_IS_CANCEL_ORDER" value="Are you sure to cancel the order?"> <input type="hidden" id="LAG_CALCEL_ORDER" value="OK"> <input type="hidden" id="LAG_NOT_CANCEL_ORDER" value="Cancel"> <input type="hidden" id="LAG_IS_FIX_ORDER" value="Are you sure to modify the order?"> <input type="hidden" id="LAG_FIX_ORDER" value="OK"> <input type="hidden" id="LAG_NOT_FIX_ORDER" value="Cancel"> <input type="hidden" id="LAG_CANCEL_SUCCESS" value="Cancelled successfully"> <input type="hidden" id="LAG_CANCEL_FAIL" value="Cancelling failed"> <input type="hidden" id="LAG_REPAIRSTEXT" value="Mail-In Service Request"> <input type="hidden" id="LAG_RESERVATIONTEXT" value="Appointment Request"> <input type="hidden" id="LAG_DIRECTLYTOTHESHOPTEXT" value=""> <input type="hidden" id="LAG_DEALERREPAIRSTEXT" value=""> <input type="hidden" id="LAG_CPREPAIRTEXT" value="CP Repair Request"> <input type="hidden" id="LAG_CPREPAIRPRICETEXT" value=""> <input type="hidden" id="CANCEL_ORDER_TEXT" value="OK"> <input type="hidden" id="CANCEL_RETURN_TEXT" value=""> <input type="hidden" id="LAG_TO_BE_PAID" value=""> <input type="hidden" id="LAG_PAID" value=""> <input type="hidden" id="LAG_ORDER_CANCEL" value=""> <input type="hidden" id="LAG_REFUND_DETAIL" value=""> <input type="hidden" id="LAG_TO_BE_PAID_DETAIL" value=""> <input type="hidden" id="LAG_PAID_DETAIL" value=""> <input type="hidden" id="LAG_ORDER_CANCEL_DETAIL" value=""> <input type="hidden" id="LAG_REFUND_DETAIL_DETAIL" value=""> <input type="hidden" id="LAG_INQUIRY_Appointment_Information" value="Appointment Information"> <input type="hidden" id="LAG_INQUIRY_Appointment_Date" value="Appointment Date"> <input type="hidden" id="LAG_INQUIRY_Appointment_Time" value="Appointment Time"> <input type="hidden" id="LAG_INQUIRY_SelectCancelReason" value=""> <input type="hidden" id="LAG_INQUIRY_FaultDescription" value=""> <input type="hidden" id="TO_BE_EVALUATED" value=""> <input type="hidden" id="LAG_INQUIRY_DOORSERVICEORDERINFO" value=""> <input type="hidden" id="LAG_INQUIRY_DOORRESERVATIONINFO" value=""> <input type="hidden" id=LAG_INQUIRY_DOORRESERVATIONTIMETITLE value=""> <input type="hidden" id="LAG_INQUIRY_DOORRESERVATIONREMARKS" value="">    <input type="hidden" id="LAG_PAY_LINK" value="javascript:return false;"> <input type="hidden" id="LAG_EXPRESS_REPAIR_LINK" value="javascript:return false;"> <input type="hidden" id="LAG_RESERVATION_REPAIR_LINK" value="/sg/support/repair-appointment/create/"> <input type="hidden" id="LAG_CALLBACKRESERVATIONLINK" value="javascript:return false;"> <input type="hidden" id="LAG_BACKUP_LINK" value="/sg/support/backup/"> <input type="hidden" id="appBackupUrl" value="javascript:return false;"/> <div class="my-service" data-myservice-pagesize="5" data-gaevent="personal_center_interactions" data-entrancelevel="personal_center" data-gamodule="user-center" data-appointment-days=""> <div class="title clearfix"> <span class="my-service-title">My Services</span> <div class='new-tip'>(Search your repair record in last 6 months)</div> <span class="my-service-more"> <a class="a-support-common a-common dmpa-click-dispach" href="https://consumer.huawei.com/sg/support/backup" target="" rel="" cat="User center" act="Click on User center home page" lab="More">More</a> </span> </div> <div class="content"> <ul class="service-list"></ul> <div class="contact-tip-wrap"> <span class="contact-tip">If you need to search for the repair record of 6 months ago, please call the hotline: 4008308300.</span> </div> <div class="more-order-link"> <a class="a-support-common a-common dmpa-click-dispach" cat="User center" act="Click on User center home page" lab="More" href="javascript:;"> <span>More</span></a> </div> <div class="not-order"> <span class="order-tip">No ongoing repair services. </span> <span class="contact-tip-no">No ongoing service</span> </div> </div> </div> <div class="s-inquiry"> <div class="s-repair-query-result"> <div class="shade"> <div class="shade-cnt"> <div class="delete"><img 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<div class="back"><img 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<div class="inquiry-result"> <div class="seo title">维修进度查询</div> <div class="inquiry-result-title"> <h4>预约单</h4> </div> <div class="order-detail-content animation-wrap"> <div class="inquiry-result-process" data-more="View More" data-less="Pick Up"></div> <div class="inquiry-result-detail"> <ul></ul> </div> </div> </div> <div class="help-service need-service-module"> <h3>You might need the following services:</h3> <ul class="clearfix"> <li date-serviceChannel=""> <a target="_blank" href="/content/huawei-cbg-site/sg/support/repair-appointment" class="a-support-common ha-click-dispach dmpa-click-dispach clearfix" cat="my service order" act="Click on quick service" lab="repair reservation" ha-id="me_my_service_order_click_quick_service" ha-type="repair reservation"> <i class="support-repair-icon2"></i> <div class="service-item"> <h6>Repair Reservation</h6> </div> </a> </li> </ul> <div class="need-service-more"> <div class="need-service-more-bt"></div> </div> </div> </div> </div> <div id="edit-contact-list"> <div class="edit-contact-cnt open-animation"> <div class="reservation-contact-close"><img src="data:image/svg+xml,%3C%3Fxml%20version%3D%221.0%22%20encoding%3D%22UTF-8%22%3F%3E%0A%3Csvg%20width%3D%2232px%22%20height%3D%2232px%22%20viewBox%3D%220%200%2032%2032%22%20version%3D%221.1%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20xmlns%3Axlink%3D%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxlink%22%3E%0A%20%20%20%20%3Ctitle%3E%E5%85%B3%E9%97%AD%E5%9B%BE%E6%A0%87-SVG%3C%2Ftitle%3E%0A%20%20%20%20%3Cg%20id%3D%2224.10-%E5%B7%B2%E4%BA%A4%E4%BB%98%22%20stroke%3D%22none%22%20stroke-width%3D%221%22%20fill%3D%22none%22%20fill-rule%3D%22evenodd%22%3E%0A%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E9%A2%84%E7%BA%A6%E5%8D%95%22%20transform%3D%22translate(-1484%2C%20-132)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E7%BC%96%E7%BB%84-3%22%20transform%3D%22translate(380%2C%20108)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E5%85%B3%E9%97%AD%E5%9B%BE%E6%A0%87-SVG%22%20transform%3D%22translate(1104%2C%2024)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Crect%20id%3D%22%E7%9F%A9%E5%BD%A2%E5%A4%87%E4%BB%BD-54%22%20opacity%3D%220.15%22%20x%3D%220%22%20y%3D%220%22%20width%3D%2232%22%20height%3D%2232%22%3E%3C%2Frect%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Cpath%20d%3D%22M16.0006995%2C29.7930613%20C14.1553785%2C29.7976413%2012.3281458%2C29.4293288%2010.6286696%2C28.7101864%20C8.99015139%2C28.0182665%207.50158535%2C27.0146683%206.24564413%2C25.7551301%20C4.98660339%2C24.4992745%203.98318549%2C23.0110006%203.29102766%2C21.3728297%20C2.57115578%2C19.6733115%202.20241368%2C17.8457279%202.20693768%2C16%20C2.20241368%2C14.1542721%202.57115578%2C12.3266885%203.29102766%2C10.6271703%20C3.98321633%2C8.98901613%204.98663044%2C7.50074784%206.24564413%2C6.24486992%20C7.50158535%2C4.98533173%208.99015139%2C3.98173351%2010.6286696%2C3.28981357%20C12.3281458%2C2.57067124%2014.1553785%2C2.20235875%2016.0006995%2C2.20693875%20C17.8460019%2C2.20254812%2019.6731971%2C2.57085306%2021.3727295%2C3.28981357%20C23.0105229%2C3.982321%2024.4985304%2C4.98585801%2025.7543775%2C6.24486992%20C27.0137161%2C7.50047957%2028.0171757%2C8.98881538%2028.7089939%2C10.6271703%20C29.4282472%2C12.3268798%2029.7969635%2C14.1543358%2029.793073%2C16%20C29.7969635%2C17.8456642%2029.4282472%2C19.6731202%2028.7089939%2C21.3728297%20C28.0171757%2C23.0111846%2027.0137161%2C24.4995204%2025.7543775%2C25.7551301%20C24.4985526%2C27.014169%2023.0105396%2C28.0177098%2021.3727295%2C28.7101864%20C19.6732083%2C29.4291833%2017.8460056%2C29.7974897%2016.0006995%2C29.7930613%20L16.0006995%2C29.7930613%20Z%20M16.0006995%2C17.9562611%20L16.0006995%2C17.9562611%20L18.9250122%2C20.8810092%20C19.1836103%2C21.1397241%2019.5344741%2C21.2849478%2019.9002423%2C21.2846697%20C20.266222%2C21.2860188%2020.6174813%2C21.1406314%2020.8754723%2C20.8810092%20C21.1349255%2C20.6228923%2021.2802677%2C20.2716378%2021.2790707%2C19.9056339%20C21.280207%2C19.5400464%2021.1348459%2C19.1892423%2020.8754723%2C18.9316363%20L17.9511596%2C16.0068882%20L20.8754723%2C13.0821402%20C21.1348459%2C12.8245342%2021.280207%2C12.4737301%2021.2790707%2C12.1081426%20C21.280207%2C11.742555%2021.1348459%2C11.391751%2020.8754723%2C11.134145%20C20.6176568%2C10.8742609%2020.2662828%2C10.728826%2019.9002423%2C10.7304797%20C19.5342625%2C10.7291353%2019.1830033%2C10.8745227%2018.9250122%2C11.134145%20L16.0006995%2C14.0588931%20L13.0750094%2C11.134145%20C12.8173543%2C10.8748631%2012.4666595%2C10.729504%2012.1011568%2C10.7304797%20C11.7353886%2C10.7302063%2011.3845248%2C10.8754301%2011.1259267%2C11.134145%20C10.8669279%2C11.3918911%2010.722051%2C11.7427241%2010.7237132%2C12.1081426%20C10.722051%2C12.4735611%2010.8669279%2C12.824394%2011.1259267%2C13.0821402%20L14.0502394%2C16.0068882%20L11.1259267%2C18.9316363%20C10.8672744%2C19.1900395%2010.7219409%2C19.5406821%2010.7219409%2C19.9063227%20C10.7219409%2C20.2719634%2010.8672744%2C20.622606%2011.1259267%2C20.8810092%20C11.3845248%2C21.1397241%2011.7353886%2C21.2849478%2012.1011568%2C21.2846697%20C12.4666291%2C21.2854965%2012.8172671%2C21.1401609%2013.0750094%2C20.8810092%20L16.0006995%2C17.9562611%20L16.0006995%2C17.9562611%20Z%22%20id%3D%22%E8%B7%AF%E5%BE%84_23402%22%20fill%3D%22%23000000%22%20fill-rule%3D%22nonzero%22%20opacity%3D%220.599036226%22%3E%3C%2Fpath%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%3C%2Fg%3E%0A%3C%2Fsvg%3E" onerror="imgErrorUrl(this)"></div> <div class="edit-contact-wrap"> <span class="edit-contact-cancel"><img src="data:image/svg+xml,%3C%3Fxml%20version%3D%221.0%22%20encoding%3D%22UTF-8%22%3F%3E%0A%3Csvg%20width%3D%2232px%22%20height%3D%2232px%22%20viewBox%3D%220%200%2032%2032%22%20version%3D%221.1%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20xmlns%3Axlink%3D%22http%3A%2F%2Fwww.w3.org%2F1999%2Fxlink%22%3E%0A%20%20%20%20%3Ctitle%3E%E7%BC%96%E7%BB%84%203%3C%2Ftitle%3E%0A%20%20%20%20%3Cg%20id%3D%2224.10-%E5%B7%B2%E4%BA%A4%E4%BB%98%22%20stroke%3D%22none%22%20stroke-width%3D%221%22%20fill%3D%22none%22%20fill-rule%3D%22evenodd%22%3E%0A%20%20%20%20%20%20%20%20%3Cg%20id%3D%22PC-%E9%A2%84%E7%BA%A6%E5%8D%95-%E4%BF%AE%E6%94%B9%E9%A2%84%E7%BA%A6%E6%97%B6%E9%97%B41%22%20transform%3D%22translate(-534%2C%20-264)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E7%BC%96%E7%BB%84-4%22%20transform%3D%22translate(510%2C%20240)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E7%BC%96%E7%BB%84-3%22%20transform%3D%22translate(24%2C%2024)%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Crect%20id%3D%22%E7%9F%A9%E5%BD%A2%22%20fill-opacity%3D%220%22%20fill%3D%22%23D8D8D8%22%20x%3D%220%22%20y%3D%220%22%20width%3D%2232%22%20height%3D%2232%22%3E%3C%2Frect%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Cg%20id%3D%22%E8%BF%94%E5%9B%9E%22%20transform%3D%22translate(9.5135%2C%205.1892)%22%20fill%3D%22%23000000%22%20fill-opacity%3D%220.6%22%20fill-rule%3D%22nonzero%22%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3Cpath%20d%3D%22M10.635695%2C0.393739394%20C11.1502271%2C-0.111492625%2011.9846973%2C-0.133267382%2012.5265619%2C0.3443989%20C13.0684266%2C0.822065182%2013.1245023%2C1.62887678%2012.6536266%2C2.17259301%20L12.5744385%2C2.25723735%20L3.29577567%2C11.316165%20L12.5662467%2C20.2249813%20C13.0689735%2C20.708121%2013.1069156%2C21.4834047%2012.6536266%2C22.0104477%20L12.5744385%2C22.0957533%20C12.075502%2C22.5825432%2011.2751705%2C22.6190099%2010.7312668%2C22.1797364%20L10.6432042%2C22.1030274%20L0.403361434%2C12.2631235%20C-0.0991612374%2C11.7798075%20-0.136806471%2C11.0045324%200.316664078%2C10.4776571%20L0.395852206%2C10.3923515%20L10.635695%2C0.393739394%20L10.635695%2C0.393739394%20Z%22%20id%3D%22%E8%B7%AF%E5%BE%84%22%3E%3C%2Fpath%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%20%20%20%20%3C%2Fg%3E%0A%20%20%20%20%3C%2Fg%3E%0A%3C%2Fsvg%3E"></span> <span class="edit-contact-close"></span> <div class="edit-contact-title">修改联系人</div> <div class="animation-wrap"> <ul></ul> <div class="submit-edit-contact-btn">确认</div> </div> </div> </div> </div> </div> <div class="shade-mask"></div> </div> <input type="hidden" id="LAG_INQUIRY_DOOR_HEADLINE" value="Door-to-door service status query"> <input type="hidden" id="LAG_INQUIRY_DOOR_TIPS" value="Dear customer, no search result of door-to-door service record in last 6 months."> <input type="hidden" id="LAG_INQUIRY_DOOR_BEFORE_NOTES" value="If you need to search for door-to-door service record of 6 months ago, please call the hotline: 4008308300."> <input type="hidden" id="LAG_INQUIRY_IDENTIFY_INCOURSEOF" value="正在发送"> <input type="hidden" id="LAG_INQUIRY_IDENTIFY_AGAIN" value="重发验证码"> <input type="hidden" id="LAG_INQUIRY_ODD_NUMBERS" value="单号"> <input type="hidden" id="LAG_INQUIRY_PRODUCT_NAME" value="Product Name: "> <input type="hidden" id="LAG_INQUIRY_APPLY_TIME" value="申请时间"> <input type="hidden" id="LAG_INQUIRY_EXAMINE_DETAIL" value="查看详情"> <input type="hidden" id="LAG_INQUIRY_DATA_BACKUP" value="数据备份"> <input type="hidden" id="LAG_INQUIRY_BILL_APPLY" value="Applied"> <input type="hidden" id="LAG_INQUIRY_BILL_ACCEPT" value="Accepted"> <input type="hidden" id="LAG_INQUIRY_BILL_SERVICE" value="Under Repair"> <input type="hidden" id="LAG_INQUIRY_BILL_COMPLETE" value="Repaired"> <input type="hidden" id="LAG_INQUIRY_BILL_FINISH" value="End of Service"> <input type="hidden" id="LAG_INQUIRY_BILL_DOOR_SERVICE" value=""> <input type="hidden" id="LAG_INQUIRY_BILL_SEND_FIX" value="Mail-In Service Request"> <input type="hidden" id="LAG_INQUIRY_BILL_AMEND_SEND_FIX" value="Modify"> <input type="hidden" id="LAG_INQUIRY_BILL_CANCEL_SEND_FIX" value="Cancel"> <input type="hidden" id="LAG_INQUIRY_BILL_ORDER" value="Appointment Request"> <input type="hidden" id="LAG_INQUIRY_BILL_AMEND_ORDER" value="Modify"> <input type="hidden" id="LAG_INQUIRY_BILL_CANCEL_ORDER" value="Cancel"> <input type="hidden" id="MIS_RESERVATION_CANCEL_FAIL_TIPS" value=""> <input type="hidden" id="LAG_INQUIRY_CALLBACK_AMEND_ORDER" value=""> <input type="hidden" id="LAG_INQUIRY_CALLBACK_CANCEL_ORDER" value=""> <input type="hidden" id="LAG_INQUIRY_BILL_EXPRESS" value="Tracking No."> <input type="hidden" id="LAG_INQUIRY_BILL_STREAM" value="Logistics Progress"> <input type="hidden" id="LAG_QUERY_LOGISTICS_TEXT" value=""> <input type="hidden" id="LAG_INQUIRY_PRODUCT_FIX" value="Device Repair"> <input type="hidden" id="LAG_INQUIRY_BREAKDOWN_TYPE" value="Fault Type: "> <input type="hidden" id="LAG_INQUIRY_SERVICE_CENTER" value="Service Center"> <input type="hidden" id="LAG_INQUIRY_SERVICE_CENTER_NAME" value="Name: "> <input type="hidden" id="LAG_INQUIRY_SERVICE_CENTER_TELEPHONE" value="Telephone: "> <input type="hidden" id="LAG_INQUIRY_SERVICE_CENTER_ADDRESS" value="Address: "> <input type="hidden" id="LAG_INQUIRY_PERSON_INFORMATION" value="Contact Information"> <input type="hidden" id="LAG_INQUIRY_PERSON_NAME" value="Name: "> <input type="hidden" id="LAG_INQUIRY_PERSON_TELEPHONE" value="Telephone: "> <input type="hidden" id="LAG_INQUIRY_PERSON_TIME" value="Reservation Time"> <input type="hidden" id="LAG_INQUIRY_SEND_TYPE" value="Service Type: "> <input type="hidden" id="LAG_INQUIRY_WARRSTATUSNAME" value=""> <input type="hidden" id="LAG_INQUIRY_HOTLINE_ORDER" value=""> <input type="hidden" id="LAG_INQUIRY_HOTLINE_ORDER_MOBILE" value=""> <input type="hidden" id="LAG_INQUIRY_ONLINE_ORDER" value=""> <input type="hidden" id="LAG_INQUIRY_ONLINE_ORDER_MOBILE" value=""> <input type="hidden" id="LAG_INQUIRY_RESERVATION_CALLBACK_ORDER" value=""> <input type="hidden" id="LAG_INQUIRY_RESERVATION_CALLBACK_ORDER_MOBILE" value=""> <input type="hidden" id="LAG_INQUIRY_EVALUATION" value=""> <input type="hidden" id="LAG_INQUIRY_CHAT_DETAILS_BTN" value=""> <input type="hidden" id="LAG_INQUIRY_CHAT_COMMUNICATIONRECORD" value=""> <input type="hidden" id="LAG_INQUIRY_CHAT_EVALUATION_TIPS" value=""> <input type="hidden" id="LAG_INQUIRY_PROBLEMDESCRIPTION" value=""> <input type="hidden" id="LAG_INQUIRY_PERSON_INFORMATION_2" value=""> <input type="hidden" id="LAG_INQUIRY_PERSON_ADDRESS" value=""> <input type="hidden" id="LAG_INQUIRY_PERSON_TIME_2" value=""> <input type="hidden" id="LAG_INQUIRY_ENGINEER" value=""> <input type="hidden" id="LAG_INQUIRY_ENGINEER_TELEPHONE" value=""> <input type="hidden" id="LAG_INQUIRY_USER_POSTCODE" value=""> <input type="hidden" id="LAG_INQUIRY_USER_EMAIL" value=""> <input type="hidden" id="LAG_INQUIRY_MOREMOBILE" value=""> <input type="hidden" id="LAG_INQUIRY_SERVICESTYPES" value=""> <input type="hidden" id="LAG_SERVICE_REPORT_BTN" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_REPORT" value=""> <input type="hidden" id="LAG_ELECTRON_CUSTOMER_SERVICE_RESULT" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_REQUEST_NUMBER" value=""> <input type="hidden" id="LAG_ELECTRON_MAINTENANCE_CHECK_NUMBER" value=""> <input type="hidden" id="LAG_ELECTRON_ACCEPT_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_NEED_TYPE" value=""> <input type="hidden" id="LAG_ELECTRON_BREAKDOWN_MAINTENANCE" value=""> <input type="hidden" id="LAG_ELECTRON_CHANGE_PHONE_CHECK" value=""> <input type="hidden" id="LAG_ELECTRON_LINKER_INFORMATIONE" value=""> <input type="hidden" id="LAG_ELECTRON_LINKER" value=""> <input type="hidden" id="LAG_ELECTRON_LINK_TELEPHONE" value=""> <input type="hidden" id="LAG_ELECTRON_SENDER" value=""> <input type="hidden" id="LAG_ELECTRON_SENDER_TELEPHONE" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCT_INFORMATION" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCT_NAME" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCT_SERIES" value=""> <input type="hidden" id="LAG_ELECTRON_BUY_DATE" value=""> <input type="hidden" id="LAG_ELECTRON_DEVICE_SN" value=""> <input type="hidden" id="LAG_ELECTRON_DEVICE_IME" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCTPART" value=""> <input type="hidden" id="LAG_ELECTRON_YES" value=""> <input type="hidden" id="LAG_ELECTRON_NO" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCTPART_LIST" value=""> <input type="hidden" id="LAG_ELECTRON_OUT_DESCRIBE" value=""> <input type="hidden" id="LAG_ELECTRON_EXPERIENCE_ADVISER" value=""> <input type="hidden" id="LAG_ELECTRON_BREAKDOWN_DESCRIBE" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_INFORMATION" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_STATE" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_ON" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_OFF" value=""> <input type="hidden" id="LAG_ELECTRON_PRODUCT_BREAKDOWN" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_PLAN" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_METHOD" value=""> <input type="hidden" id="LAG_ELECTRON_CHANGE_MATERIAL" value=""> <input type="hidden" id="LAG_ELECTRON_CHANGE_MATERIAL_SN" value=""> <input type="hidden" id="LAG_ELECTRON_MONEY" value=""> <input type="hidden" id="LAG_ELECTRON_MONEY_REALITY" value=""> <input type="hidden" id="LAG_ELECTRON_REMARKS" value=""> <input type="hidden" id="LAG_ELECTRON_TECHNIQUE_ADVISER" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_PROGRESS" value=""> <input type="hidden" id="LAG_ELECTRON_START_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_CHECK_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_FINISH_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_CENTER" value=""> <input type="hidden" id="LAG_ELECTRON_NAME" value=""> <input type="hidden" id="LAG_ELECTRON_ADDRESS" value=""> <input type="hidden" id="LAG_ELECTRON_HOT_LINE" value=""> <input type="hidden" id="LAG_ELECTRON_BUSINESS_TIME" value=""> <input type="hidden" id="LAG_ELECTRON_FAQSEARCHTPYE" value=""> <input type="hidden" id="LAG_INQUIRY_BILL_GO_SHOP" value=""> <input type="hidden" id="LAG_INQUIRY_BILL_GO_SHOP_MOBILE" value=""> <input type="hidden" id="LAG_INQUIRY_SERVICE_INFORMATIONE" value=""> <input type="hidden" id="LAG_INQUIRY_SERVICE_TIME" value=""> <input type="hidden" id="LAG_ALREADY_APPLIED" value=''> <input type="hidden" id="LAG_SEND_ORDER_DETAILS" value='Your ticket progress'> <input type="hidden" id="LAG_LOGISTICS_INFORMATION" value=''> <input type="hidden" id="LAG_NO_LOGISTICS_INFORMATION" value=''> <input type="hidden" id="LAG_INQUIRY_DEALERS_SEND" value=""> <input type="hidden" id="LAG_PROCESS_TIPS_TEXT" value=""> <input type="hidden" id="LAG_CANCELL_TIPS_CONTENT" value="You have cancelled the order"> <input type="hidden" id="LAG_RESERVATION_CODE" value="Appointment code"> <input type="hidden" id="LAG_MAINTENANCE_STATUS" value="Repair progress："> <input type="hidden" id="LAG_SERVICEFEETEXT" value=""> <input type="hidden" id="LAG_SERVICESOLUTIONTEXT" value=""> <input type="hidden" id="LAG_NOESTIMATINGFEETEXT" value=""> <input type="hidden" id="LAG_CHECKREPORTTEXT" value=""> <input type="hidden" id="LAG_CURRENCYCODESHOWSREAR" value=""> <input type="hidden" id="LAG_ELECTRON_SERVICE_SOLUTION" value=""> <input type="hidden" id="weekday" value="Sun,Mon,Tue,Wed,Thu,Fri,Sat"/> <input type="hidden" id="NOAPPOINTMENTSHOWTIPS" value=""> <input type="hidden" id="NOAPPOINTMENTTIPSFORSUBMIT" value=""> <input type="hidden" id="MODIFYRESERVATIONTIMEBTN" value=""> <input type="hidden" id="MODIFYRESERVATIONCONTACTBTN" value=""> <input type="hidden" id="MODIFYMISCONTACTBTN" value=""> <input type="hidden" id="MODIFYRECIPIENTBTN" value=""> <input type="hidden" id="RECIPIENTBTN" value=""> <input type="hidden" id="MODIFYDOORTIMEBTN" value=""> <input type="hidden" id="MODIFYDOORCONTACTBTN" value=""> <input type="hidden" id="REBOOKDOORTIMETIPS" value=""> <input type="hidden" id="LAG_TOTALPRICE" value=""> <input type="hidden" id="MODIFYDOORTIMETITLE" value=""> <input type="hidden" id="MODIFYRESERVATIONTIMETITLE" value=""> <input type="hidden" id="LAG_STORE_CLOSED" value=""> <input type="hidden" id="LAG_UPDATE" value=""> <input type="hidden" id="LAG_BOOKABLE" value=""> <input type="hidden" id="LAG_BOOKABLE_UNIT" value=""> <input type="hidden" id="LAG_BOOKABLE_FULL" value=""> <input type="hidden" id="LAG_CONTACT_ADDRESS_TIPS" value=""> <input type="hidden" id="LAG_SELECTDOORTIMETIPS" value=""> <input type="hidden" id="LAG_SELECTAPPOINTMENTTIME" value=""> <input type="hidden" id="LAG_FAILEDMODIFYDOOR" value=""> <input type="hidden" id="LAG_FAILEDMODIFYRESERVATION" value=""> <input type="hidden" id="LAG_FAILEDMODIFYREPAIR" value=""> <input type="hidden" id="LAG_FAILEDMODIFYCONTACT" value=""> <input type="hidden" id="LAG_FAILEDMODIFYDOORCONTACT" value=""> <input type="hidden" id="LAG_NODOORSUPPORTED" value=""> <input type="hidden" id="LAG_ENGINEERDEPARTED" value=""> <input type="hidden" id="LAG_INQUIRYPROVINCE" value=""> <input type="hidden" id="LAG_INQUIRYCITY" value=""> <input type="hidden" id="LAG_INQUIRYDIST" value=""> <input type="hidden" id="LAG_INQUIRYSTREET" value=""> <input type="hidden" id="LAG_SYSTEM_ERROR" value=""> <script type="text/javascript" src="/.resources/huawei-cbg-site-lm-basic/webresources/opensource/clipboard/clipboard.min.js"></script> </div> <div class="my-userinfo s-perfect-info user-info-content"> <div class="personal-information-form-component"> <input type="hidden" id="LAG_INQUIRY_DATE_YEAR" value="Year"> <input type="hidden" id="LAG_INQUIRY_DATE_MONTH" value="Month"> <input type="hidden" id="LAG_INQUIRY_DATE_DAY" value="Day"> <input type="hidden" id="LAG_SEDING" value="Sending"/> <div class="s-content-dialog content s-show exist-user" data-contact-type="email"> <div class="s-dialog-title"> <span>For more convenient and efficient service, please fill in your personal information in advance.</span> </div> <div class="perfect-part-ul clearfix"> <div class="perfect-name perfect-part"> <input id="perfectName" class="s-input" type="text" placeholder="Name (required)"> </div> <div class="perfect-sex perfect-part"> <div class="perfect-sex-radio"> <span><input type="radio" name="perfect-sex" value="1" id="userPerfect1"/> <label for="userPerfect1">Male</label></span> <span><input type="radio" name="perfect-sex" value="2" id="userPerfect2"/> <label for="userPerfect2">Female</label></span> <span><input type="radio" name="perfect-sex" value="3" id="userPerfect3" checked/><label for="userPerfect3"> Rather not say</label></span> </div> </div> <div class="select-city-info-type"> <div class="perfect-province"> <div> <div id="myProvince1" class="s-selector province"> <div class="select"> <span id="province"></span> <ol class="hidden"></ol> </div> </div> <div id="myCity1" class="s-selector city"> <div class="select"> <span id="city"></span> <ol class="hidden"></ol> </div> </div> </div> </div> </div> <div class="login-phone perfect-part"> <input id="phoneNumber1" class="s-input phonenumber" maxlength="11" type="text" placeholder="Phone number (required)"> <span class="error-tips phonenumber"></span> </div> <div class="login-email"> <input id="emailNumber" class="s-input phonenumber" type="text" placeholder="Email"> <span class="error-tips emailnumber"></span> </div> <div class="login-verify perfect-part image-code"> <div class="perfect-part-cnt"> <input id="imgVerifyCode" class="s-input" type="text" maxlength="4" placeholder="Picture verification code"> <div class="pic-code-box"> <img class="a-support-common" cat="me" act="Click on my personal info" lab="graphical code" src="data:image/png;base64,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" alt="PicCode" onerror="imgErrorUrl(this)"/> </div> </div> </div> <div class="login-verify perfect-part phone-code"> <div class="perfect-part-cnt"> <input id="verifyCode1" class="s-input" type="text" maxlength="6" placeholder="Enter the verification code."> <a id="sendVerifyCode1" href="javascript:;" class="s-btn s-btn-disabled">Send the verification code.</a> </div> </div> </div> <div class="s-login-btn"> <a href="javascript:;" id="cancelMyUserInfo1" class="s-btn s-ok-btn a-support-common dmpa-click-dispach ha-click-dispach" ha-confirm="cancel" cat="me" act="Click on my personal info" lab="modify my personal info+cancel">Cancel</a> <a href="javascript:;" id="saveMyUserInfo1" class="s-btn s-ok-btn a-support-common dmpa-click-dispach ha-click-dispach" ha-confirm="save" cat="me" act="Click on my personal info" lab="modify my personal info+save">Save</a> </div> <style> .user-info-content .s-selector.province .select > span:empty:before { content: "Select the province (required)"; color: #666666; } .user-info-content .s-selector.city .select > span:empty:before { content: "Select the city (required)"; color: #666666; } .user-info-content .s-selector.area .select > span:empty:before { content: "Select the district/county"; color: #666666; } .s-perfect-info .login-verify.error:after { content: "Please enter the correct verification code."; display: block; color: #ce3c40; margin-top: 5px; } .s-perfect-info .login-verify.error1:after { content: "You have sent too many messages. Please try again later."; display: block; color: #ce3c40; margin-top: 10px; } .s-perfect-info .login-verify.error2:after { content: "This message can not be sent right now. Please try again later."; display: block; color: #ce3c40; margin-top: 10px; } .s-perfect-info .login-verify.verify-code-error:after { content: "Enter the 6-bit verification code."; display: block; color: #ce3c40; margin-top: 5px; } .s-perfect-info .login-phone.error:after { content: "There is an unclosed service ticket with your phone number. Please contact the customer service 400-830-8300 first for treatment and then try to fulfill the information."; display: block; color: #ce3c40; margin-top: 5px; } .s-perfect-info .login-phone.phone-error:after { content: "Your phone number format is wrong."; display: block; color: #ce3c40; margin-top: 5px; } [data-contact-type='email'] .login-phone { display: none; } [data-contact-type='phone'] .login-email { display: none; } .login-email.error-email:after { content: "your Email address format is wrong"; display: block; color: #ce3c40; margin-top: 5px; } .login-email.exist-email:after { content: "Email already exists"; display: block; color: #ce3c40; margin-top: 5px; } .perfect-part-cnt { display: flex; align-items: flex-end; } .s-perfect-info .login-verify .perfect-part-cnt .pic-code-box { display: inline-block; padding-left: 10px; } .huawei-cn .s-perfect-info .login-verify .perfect-part-cnt .pic-code-box { display: inline-block; float: right; } </style> </div> <script> if ($(".edit-city-info-type").length > 0) { getAllCities($(".edit-city-info-type"), function () { }); } </script> </div> <div class="personalcenter-contactperson-list-component"> <input type="hidden" id="LAG_EDIT" value="Modify"/> <input type="hidden" id="LAG_DELETE" value="Delete"/> <input type="hidden" id="LAG_MY_SERVICE" value="My Services"/> <input type="hidden" id="LAG_EDIT_CONTACT_SUCCESS" value="The contact is modified successfully."/> <input type="hidden" id="LAG_EDIT_CONTACT_FAIL" value="The contact failed to be modified."/> <input type="hidden" id="userExistErrorTip" value="" /> <input type="hidden" id="LAG_IS_DELETE_CONTACT" value="Are you sure to delete the contact information?"/> <input type="hidden" id="LAG_CANCEL" value="Cancel"/> <input type="hidden" id="LAG_OK" value="OK"/> <input type="hidden" id="LAG_UPDATE_SUCCESS" value="The contact is modified successfully."/> <input type="hidden" id="LAG_UPDATE_FAIL" value="The contact failed to be modified."/> <input type="hidden" id="LAG_DELETE_SUCCESS" value="Deleted successfully."/> <input type="hidden" id="LAG_DELETE_FAIL" value="Deletion failed."/> <input type="hidden" id="LAG_CONTACTDIALOGADDTITLE" value="Add contacts"/> <input type="hidden" id="LAG_CONTACTDIALOGEDITTITLE" value="Edit contact"/> <input type="hidden" id="LAG_CREATECONTACTSUCCESSLABEL" value="The new contact is created successfully."/> <input type="hidden" id="LAG_CREATECONTACTERRORLABEL" value="The new contact failed to be created."/> <input type="hidden" id="LAG_CONFIRMLABEL" value="OK"/> <input type="hidden" id="LAG_ADDRESSSORTING" value="true"/> <input type="hidden" id="LAG_EMAILPLACEHOLDER" value=""/> <input type="hidden" id="LAG_POSTCODEPLACEHOLDER" value=""/> <input type="hidden" value="default" id="LAG_CONTACTDEFAULTTEXT"/> <input type="hidden" value="set as default contact" id="LAG_SETDEFAULTADDRESSTEXT"/> <input type="hidden" id="LAG_PLEASE_ENTER_CITY_KEY" value=""/> <input type="hidden" id="LAG_NO_CITY_RESULTS" value=""/> <div class="contact-service" data-personlist-pagesize="5"> <div class="title"> <span class="my-contact-title">Contact information</span> <span class="my-contact-add a-support-common dmpa-click-dispach" cat="me" act="Click on my personal info" lab="Contact+create new contact"><a id="createContact" class="under-line" href="javascript:;">New contact</a></span> </div> <div class="content"> <div class="s-dialog-title"> <span>For more convenient and faster postal/reservation service, please add contact information in advance.</span> </div> <ul id="contactList" class="contact-list"></ul> <div class="more-contact-link"> <a href="javascript:;"><span>More</span></a> </div> </div> </div> <div class="add-contact-info-dialog" data-editOrselectType-type=''> <div class="add-contact-info"> <div style="position:relative"> <h4 id="contactDialogTitle">Add contacts</h4> <div class="person-name-container"> <input id="contactPersonName" type="text" class="s-input person-name" placeholder="Name"/> </div> <div id="contactProvinceSelect" class="s-selector province" data-empty="Select the province"> <div class="select"> <span>Select the province</span> <ol style="display: none;"></ol> </div> </div> <div id="contactCitySelect" class="s-selector city " data-cityOrDistrict-type="false" data-empty="Select the city"> <div class="select"> <span class="city-span"> Select the city </span> <ol style="display: none;"></ol> </div> </div> <div class="detail-address-container"> <input id="contactDetailAddress" maxlength="50" type="text" class="s-input detail-address" placeholder="Address"/> </div> <div class="phone-number-container"> <input id="contactPhoneNumber" type="tel" class="s-input phone-number" placeholder="Telephone"/> <span class="error-tips phone-number" style="display:none">Wrong phone number</span> </div> <div class="contact-submit-container"> <a id="saveContact" class="s-btn contact-submit a-support-common dmpa-click-dispach ha-click-dispach" cat="me" act="Click on my personal info" href="javascript:;">Save </a> </div> <div class="contact-close"><i></i></div> <style> .phone-number-container.error:after { content: "Wrong phone number"; } </style> </div> </div> </div> <input type="hidden" id="city-input-placeholder" value="Select the city"> <input type="hidden" id="western-europe-type" value="0"> <input type="hidden" id="query-city-level" value="3"> <script> if ($("#western-europe-type").val() == "1" || $(".add-contact-info-dialog").data("editorselecttype-type") == "edit") { if ($("#western-europe-type").val() == "1") { $("body").addClass("western-europe") $("#contactProvinceSelect").remove(); $(".person-name-container").after($(".phone-number-container")) $("#contactCitySelect").removeClass("s-selector") } if (sysConfig.countryCode == "IT" || $("#query-city-level").val() == "4") { if (!(window.sessionStorage[digitalData.page.pageInfo.siteCode + '_Provinces'] && window.sessionStorage[digitalData.page.pageInfo.siteCode + '_allcities'])) { getItCitiesAndProvinces(function () { }); } } else { getAllCities($(".add-contact-info #contactCitySelect"), function () { }); } } if (sysConfig.countryCode == "GB") { /* uk 规则重设 */ $("#contactPersonName").attr("maxlength", 30) $("#contactDetailAddress").attr("maxlength", 90) } </script> </div> </div> <div class="my-coupon-center"> </div> </div> </div> <style>.user-perfect-dialog { display: none !important; 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